Location: Budapest, Budapest, Hungary
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
Establishing and nurturing strong relationships with company partners and external stakeholders.
Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures.
What We Look For In You
A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
At least 1 years of experience in language-related roles, including translation, interpretation, or localization.
Proficiency in both spoken and written language relevant to the job, along with a high level of
English & Spanish
language proficiency.
Ability to work independently in a fast-paced environment and deliver multilingual support.
Willingness to work according to a given schedule
Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure.
Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions.
Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently.
Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers.
Nice to Haves
Familiarity with cryptocurrency and/or finance-technology industry.
Working knowledge of CRM tools, such as Zendesk.
Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite
Perks &
Benefits
Competitive total compensation package
L&D programs subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-HYBRID
#LI-GB1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Czechia
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
For this role we are looking for a
German and French speaking
IT Service Desk
Analyst
for our team. The person can be based everywhere in EU.
Task and Responsibilities:
provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
First level technical support
Provide prompt responses to questions from employees as well as from client’s site
Documentation of problems and knowledge database creation
Provide hardware migration teams with information and appropriate reports and lists
Process Improvement activities
Consult with IT experts, if the appropriate course of action in unclear
Requirements
Language skills: fluent
German and English
, French is a big advantage
Technical skills are a plus
Strong problem solving/analytical abilities
Good communication skills
Attention to detail and ability to multi-task handling multiple clients
Ability to work independently as well as willing to follow direction and best practices
Planning and organizing skills
Team player and supportive personality
Candidates have to declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Silver Spring, United States
If you’re an experienced
Appliance Service Technician
looking for a better opportunity in
Silver Spring, Maryland
, this could be the career move you’ve been waiting for.
Whether you’re actively looking for a new opportunity or simply open to hearing about something better, this could be the right fit.
📍 Location
Silver Spring, Maryland
💰 What You’ll Get
We believe skilled technicians deserve to be rewarded well.
$24.00 – $30.00 per hour
, based on experience
Performance-based bonus opportunities
Company vehicle provided once training is completed
Monday – Friday schedule with rotating Saturdays
Comprehensive Medical Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Short-Term and Long-Term Disability Coverage
401(k) with Employer Match
Paid Time Off including vacation, sick leave, and holidays
Stable full-time employment with long-term career growth opportunities
🧰 What We’re Looking For
We’re looking for someone who:
Has
3+ years of appliance repair experience
(preferred)
Holds
Refrigeration Certification
and
Sealed System Certification
(required)
Has strong mechanical and troubleshooting skills across household appliances
Is comfortable using diagnostic tools, computers, and testing equipment
Communicates professionally with customers and provides excellent service
Has a
valid driver’s license
and clean driving record
Can pass a background check and drug screening
Is able to lift and move
50+ pounds regularly
Works well independently while maintaining strong attention to detail
Takes pride in delivering quality workmanship and a positive customer experience
If you’re interested in this opportunity, please click on "Apply to Position". We look forward to hearing from you!
Salary: $24 – $30 / hour
Silver Spring, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Silver Spring, United States
Job Title:
Appliance Service Technician
Job Location:
Silver Spring, MD
Benefits:
Competitive Salary
Comprehensive health insurance (medical, dental, vision)
Basic Life Insurance with Short-term and Long-Term disability
Company vehicles are provided once technicians are released on their own (after training)
Performance Bonuses
401k enrollment with employer match
Paid Time Off (vacation, sick and safe leave, and some holidays)
Qualification Requirements:
3+ years of Appliance Repair experience preferred.
Required Certifications: Refrigeration, Sealed System Certified or EPA Certification
Physical Demands:
The employee will be required to stand, walk, sit, reach overhead, climb or balance, stoop, kneel, crouch or crawl. The employee must also be able to lift and/or move a minimum of 50lbs.
Location: Beckley, United States
If you’re an experienced HVAC technician looking for a better opportunity in
Beckley, West Virginia
, this could be the job you’ve been waiting for.
We are always searching for individuals who want to be the best and are looking for a stable company that will support their career. We will give you the resources you need to thrive.
Whether you’re actively searching or just open to a better fit, we’d love to talk.
📍 Location
Beckley, West Virginia
💰 What You’ll Get
We believe good work should be rewarded well:
$75,000 – $110,000+ yearly earning potential
Hourly pay + commissions for extra earning opportunities
Company vehicle provided
Full benefits (medical, dental, vision)
401(k), PTO, and life insurance
Flexible schedule
Training and ongoing career development
Company phone or tablet
🧰 What We’re Looking For
We’re looking for someone who:
Has at least 3+ years of HVAC service experience
Holds a West Virginia HVAC license and Tech 1 card
Can troubleshoot issues confidently in the field
Communicates well with customers and takes pride in their work
Has a valid driver’s license and clean record
Can pass a background check and drug screen
Bonus if you have boiler or oil furnace experience
If you’re interested in this opportunity, please click on "Apply to Position". We look forward to hearing from you!
Salary: $75,000 – $110,000 / year
Location: Worldwide
Workplace: hybrid
Guest Service Supervisor
Reports to : Guest Service Manager
Responsibilities :
· Front Desk Operations: Supervise the Front Desk team.Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes.
· Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay.
· Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment.
· Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships.
· Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices.
· Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks.
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Profile :
· Previous experience in a leadership Front Office role, preferably in a luxury ship and luxury hotel setting;
· Proficiency in English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages like Arabic is a plus;
· Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
· Proven leadership and supervisory skills, with the ability to motivate and develop a team;
· Strong organizational and multitasking abilities with exceptional attention to detail;
· Problem-solving skills and the ability to handle guest complaints and concerns with professionalism and empathy;
· Familiarity with front office operations, shipboard property management systems, and front office software’s, including Otalio and MXP is a plus;
· Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
· Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Length of contract :
4 months on / 2 months off
Embarkation as soon as possible
Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire an English and Arabic Speaking Client Services Officer to join our Client Services team!
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What the job looks like?
The Client Services Officer will have the opportunity to:
Provide professional support to clients via phone, email, live chat, and other communication channels.
Assist clients with account opening, verification, deposits, withdrawals, and general account-related inquiries.
Resolve issues related to trading platforms, account management, trade execution, and technical functionality.
Build and maintain strong client relationships through proactive communication and ongoing support.
Identify client needs and provide tailored solutions to enhance satisfaction and retention.
Educate clients on the company's products, trading platforms, tools, and available resources.
Ensure all client interactions are handled in accordance with company policies and regulatory requirements.
What will you need to be able to do the job?
At least 1 year of experience in a Customer Support or Sales role within a regulated financial services company.
Fluent in Arabic and English, both written and spoken.
College or University degree.
Strong attention to detail, organizational, and communication skills.
Good knowledge of Microsoft Office applications.
High level of professionalism, strong work ethic, self-motivation, and team spirit.
Positive, can-do attitude.
Flexibility to work on public holidays.
Availability to work the evening shifts only (15:00 - 23:00 Dubai Time Zone).
Will be considered as an advantage:
Any additional language will be considered as an advantage.
Deep understanding and experience with financial products and ETDs such as Futures & Options.
By joining us, you can expect:
Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our “Employee Training & Development program”.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with hiring managers or an HR call
Task Assessment
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
Location: Bacoor, Cavite
Workplace: OnSite
Duties and Responsibilities
- Customer Onboarding
- Conducts customer due diligence and KYC (know-your-customer)
- Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious.
- Validates the completeness and accuracy of customer information on the customer information sheet/account opening form.
- Conducts signature verification.
- Photocopies the proof of identity and files it together with the account opening form.
- Creates the customer profile and opens the account in the Core Banking System (CBS)
- Secures appropriate approval for the creation completed.
- Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer.
- Scans the Account Opening Document Set.
- End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head.
- Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review.
- Conducts Enhanced Due Diligence as necessary.
- Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities.
- Preparation of Customer Notifications and monitor its delivery status.
- Fire-Proof Cabinet / Vault Custodianship
- Safekeeps accountable forms and records the utilization of accountable forms.
- Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours.
- Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller.
- Customer Interaction such as but not limited to:
- Attends to customer queries at the branch.
- Responds to Customer Inquiry via email.
- Resolves customer complaint.
- Call-out (TD Maturity, Bounced Cheques, etc.)
- Release and Monitoring of Bounced Cheques Pick up and/or Replacement
- Debit Cards Handling
- Release of Debit Cards to Customers and Tagging in the System
- Blocking of Card – Lost / Stolen
- Destruction of aged card
- All files shall be safekept in the designated filing cabinet and shall be within the retention period.
- Ensure completion of tasks assigned within the agreed turnaround-time.
- Other processes that may arise related to Account Services.
- Timely reports concerns identified and possible issues that might have impact to branch operations.
- Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
- Organizes team files (soft and hard copy) and adheres to the record retention policy.
- Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
- Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
- Participates in Business Continuity Plan (BCP) Activities.
- Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
- Assists in combatting money laundering by ensuring processes required are in place.
- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
- Strict adherence to company’s policies and code of conduct.
EDUCATION & COMPETENCIES
- University degree on Banking & Finance, or any related Business Course
- With at least 3 years of relevant experience in a banking industry
- Strong knowledge and experience in teller services or branch operations
- Sufficient knowledge of BSP regulations
- Good communication skills
- Problem-solving skills in a well-structured manner
- Ability to work with different culture, race, or ethnic group.
- Can work independently with minimal supervision.
- Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
- Keen attention to details
- Organize, innovative and results oriented.
- Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
- With official Signature Verification, KYC / CDD Training / Seminars attended.
Location: Remote
WordPress VIP
is the world’s leading enterprise content management platform. We help the world’s largest companies—including Meta, Salesforce, and Disney—create innovative digital experiences with WordPress.
We are hiring a Director of Professional Services to run our Professional Services delivery organization. You will own the day-to-day operation of a team that handles migrations, implementations, and custom engagements for some of the most complex enterprise WordPress deployments in the world. The role reports to the VP of Customer Experience (CX) as part of the CX Senior Leadership Team.
You’re walking into a team with real delivery capability and an established customer base. The work now is sharper: a tighter service menu, faster time-to-value, a delivery model that can flex to what enterprise customers actually need—and an organization that increasingly runs on AI. Professional Services at WordPress VIP is a revenue-generating business. The person in this seat owns that commercial result, not just the delivery quality behind it.
Responsibilities
Build an agentic Professional Services organization—one where AI augments delivery, accelerates time-to-value, and creates capacity for higher-complexity work.
Build Professional Services into a growth lever: identify expansion opportunities within active engagements, and partner with Account Management and Sales to turn delivery relationships into commercial ones.
Lead a Professional Services team of engineers and delivery managers, delivering migrations, implementations, and custom engagements for enterprise customers.
Own delivery quality end-to-end: project health, escalation management, customer outcomes, and on-time, on-scope execution.
Build and maintain a clear menu of established service offerings, so Sales can sell them, customers can buy them, and the team can deliver them consistently.
Meet customers where they are. Not every engagement fits a playbook, and this role requires the judgment to scope and run custom work without losing the thread back to repeatable delivery.
Help set the strategic direction for Professional Services as part of the Customer Experience Senior Leadership Team, and translate it into an operating plan that the team can execute.
Help differentiate WordPress VIP’s services offering in the market: define what makes Professional Services at WordPress VIP distinct from what a customer could get elsewhere, and build the proof points behind it.
Partner with Sales & Accounts to scope and price engagements accurately, and own the hand-off from close to delivery.
Partner with Product, Support, and Account Management on feedback loops that continually improve WordPress VIP’s platform and services.
Represent Professional Services credibly with senior internal and external stakeholders, including customer executives, on complex or at-risk engagements.
Experience
8+ years of leadership experience in Professional Services, implementation, or technical consulting. Direct experience leading a Professional Services or delivery organization is required.
5+ years delivering services for enterprise SaaS or PaaS customers, ideally involving large-scale migrations or custom development.
Experience building a services portfolio—defining offerings, pricing them, and making them repeatable without killing the flexibility that enterprise customers need.
Experience working the full commercial loop—not just delivery, but scoping with Sales, pricing engagements, identifying expansion, and tying Professional Services outcomes to retention and revenue.
Comfortable operating in or alongside an AI-augmented delivery model. What we need is genuine fluency with how AI changes the work—not just awareness that it exists.
Demonstrated ability to engage with executive stakeholders, both internal and external.
Proven track record of performance management within a team, working closely with individual contributors, leads, and HR partners.
How you work
Operator first.
You hold the strategy in your head and still show up for the delivery details. More do than say.
Commercially accountable.
You think about Professional Services as a business, not a function. You know your revenue number, you know your margin, and you can talk about both with the same fluency you bring to delivery.
Strong, persuasive communicator.
You can scope a hard engagement, write clearly under pressure, and hold executive attention without overstating your case.
Coach, not just a manager.
You develop practitioners into delivery leads. You give direct feedback. You’ll step in when something must be done a certain way, and you know when not to.
Strategic and grounded.
You can recommend a services portfolio direction, and also tell a project manager exactly where their engagement is going wrong.
Compensation and Benefits
Salary range: $130,000 - $190,000 USD
. Please note that salary ranges are global, regardless of location, and we pay in local currency.
We’re currently considering candidates based in the Americas and Europe at this time.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-Remote
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Worldwide
Workplace: hybrid
VIP SERVICES CONCIERGE
Department / Section:Hotel / Guest Services
Reports to:VIP Services Manager
The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise;
Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Documentation related to the position
Contract: 4months on / 2 off
Start date – For Pooling purposes
Location: Worldwide
Workplace: hybrid
VIP SERVICES MANAGER
Department / Section:Hotel / VIP Services
Reports to:Guest Services Manager
The VIP Services Manager will provide exceptional personalized service to VIP guests, ensuring their unique needs and preferences are met throughout their cruise experience. You will oversee a team dedicated to delivering a high level of service, coordinating VIP activities and ensuring a seamless and memorable journey for these esteemed guests. This role requires strong leadership skills, attention to detail, and the ability to create a luxurious and exclusive atmosphere onboard.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Training and Development: Conduct regular training sessions for the VIP Services team to enhance their skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as VIP Services Manager or similar role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
Proven leadership and managerial skills, with the ability to motivate, develop and ensure service excellence within a team;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and coordinate with various ship departments;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Contract: 4 months on / 2 off
Start date – For Pooling purposes
Location: Munich, Germany
Start Date:
January 2026
Our client is a leading global insights and research firm that supports investors, consultants, and business leaders with access to industry expertise and market intelligence. With an international presence and a strong reputation in the professional services space, the company helps clients make informed business decisions through expert-led insights across a wide range of industries.
About the Opportunity
Looking to kick-start your career in a fast-paced, commercial environment? This role offers an excellent opportunity for ambitious graduates and early-career professionals to develop strong business acumen, commercial awareness, and client-facing skills while working with some of the world's leading investment and consulting firms.
Key Responsibilities
Manage projects from start to finish, understanding client requirements and delivering high-quality expert engagements.
Identify and engage senior industry professionals through research and outbound outreach.
Conduct high-volume phone conversations and build relationships with experts across various sectors.
Work across multiple projects simultaneously while meeting tight deadlines.
Develop knowledge of industries, markets, business models, and regulatory environments.
Promote additional research and insight solutions to existing clients where relevant.
Requirements
Business fluency in German (C1 level or above).
Strong communication and interpersonal skills.
Highly motivated, ambitious, and commercially minded.
Resilient, proactive, and comfortable working in a target-driven environment.
Demonstrated leadership, extracurricular involvement, internship experience, or other notable achievements.
Benefits
Competitive base salary with uncapped performance-related earnings.
Clear and structured career progression opportunities.
Exposure to leading investment firms, consultancies, and corporate clients.
Comprehensive benefits package, including technology allowance and wellness support.
Generous annual leave and flexible working options.
Ongoing professional development and learning opportunities.
Collaborative, international, and high-performance work environment in Munich.
Задачи:
— Руководить и развивать команду из более чем 5 продуктовых дизайнеров в 7 командах в Берлине и Сингапуре, формируя стратегию и видение дизайна в сотрудничестве с кросс-функциональными лидерами.
— Продвигать пользовательский дизайн для инструментов агентов, контролируя этапы исследования, прототипирования, валидации и доставки для обеспечения качества и удобства.
— Руководить адаптацией к AI-ландшафту, определяя лучшие практики интеграции AI-функций в рабочие процессы агентов.
— Сотрудничать с топ-менеджерами для согласования KPI продукта, OKR и бизнес-целей.
— Вдохновлять инновации в сложных корпоративных инструментах, выступая за простоту, доступность и долгосрочную ценность.
Требования:
— Опыт руководства в продуктовом дизайне не менее 5 лет, управление мультидисциплинарными командами и наставничество старших специалистов и лидов.
— Опыт адаптации дизайна под AI, включая автоматизацию, интерфейсы машинного обучения или большие языковые модели.
— Глубокие знания UX-принципов, пользовательских исследований, контент-стратегии и дизайн-систем.
— Опыт работы в Agile-средах, умение рассказывать истории и влиять на заинтересованных лиц на высоком уровне, отличное владение английским.
— Экспертиза в обслуживании клиентов, внутренних операционных инструментах, корпоративном ПО; эмпатия к агентам, клиентам, курьерам и поставщикам.
Условия:
— Гибридный формат работы с 2 днями в неделю в офисе в Берлине.
— Более 27 дней отпуска, образовательный бюджет 1000 евро, языковые курсы, доступ к Udemy.
— Медицинские обследования, субсидии на спортзал и велосипед, медитация.
— Программа акционерного участия сотрудников, банк саббатикала, транспортные скидки, страхование, пенсионное обеспечение.
— Ваучеры на питание, скидки на еду, корпоративные льготы.
— Поддержка релокации в Берлин.
Location: Mumbai, India
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
Job Role
The Billing Coordinator is responsible for creating and managing invoices accurately and on time. The role supports the commercial team by ensuring all billing activities comply with contracts and purchase orders.
Key Responsibilities
Prepare and issue sales invoices with all required supporting documents.
Maintain and update billing schedules to include all charges.
Track spending against client purchase orders and alert when limits are near.
Respond to client queries about invoices in coordination with the commercial team.
Review overdue invoices and follow up with client operations or supply chain contacts.
Assist with cost accruals and ensure timely submission as per finance requirements.
Support preparation of internal and external cost reports for project reviews.
Ensure invoices are correct and sent on time for prompt payment.
Perform other tasks as directed by management.
The Requirements
Qualifications
Essential:
Bachelors degree in commerce or equivalent.
Minimum Experience of 1-3 years in invoice generation and cost control.
Skills & Competencies
Essential:
Good communication and confidence to handle pressure.
Proficient in Microsoft Office and basic computer skills.
Ability to learn and follow processes.
Able to work under pressure and shifts.
Personal Qualities
Professional and proactive attitude.
Organized and detail-oriented.
Team player with clear communication skills.
Adaptable to changing business needs.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.
Location: Sta. Rosa, Laguna
Workplace: OnSite
Duties and Responsibilities
- Customer Onboarding
- Conducts customer due diligence and KYC (know-your-customer)
- Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious.
- Validates the completeness and accuracy of customer information on the customer information sheet/account opening form.
- Conducts signature verification.
- Photocopies the proof of identity and files it together with the account opening form.
- Creates the customer profile and opens the account in the Core Banking System (CBS)
- Secures appropriate approval for the creation completed.
- Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer.
- Scans the Account Opening Document Set.
- End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head.
- Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review.
- Conducts Enhanced Due Diligence as necessary.
- Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities.
- Preparation of Customer Notifications and monitor its delivery status.
- Fire-Proof Cabinet / Vault Custodianship
- Safekeeps accountable forms and records the utilization of accountable forms.
- Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours.
- Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller.
- Customer Interaction such as but not limited to:
- Attends to customer queries at the branch.
- Responds to Customer Inquiry via email.
- Resolves customer complaint.
- Call-out (TD Maturity, Bounced Cheques, etc.)
- Release and Monitoring of Bounced Cheques Pick up and/or Replacement
- Debit Cards Handling
- Release of Debit Cards to Customers and Tagging in the System
- Blocking of Card – Lost / Stolen
- Destruction of aged card
- All files shall be safekept in the designated filing cabinet and shall be within the retention period.
- Ensure completion of tasks assigned within the agreed turnaround-time.
- Other processes that may arise related to Account Services.
- Timely reports concerns identified and possible issues that might have impact to branch operations.
- Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
- Organizes team files (soft and hard copy) and adheres to the record retention policy.
- Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
- Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
- Participates in Business Continuity Plan (BCP) Activities.
- Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
- Assists in combatting money laundering by ensuring processes required are in place.
- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
- Strict adherence to company’s policies and code of conduct.
EDUCATION & COMPETENCIES
- University degree on Banking & Finance, or any related Business Course
- With at least 3 years of relevant experience in a banking industry
- Strong knowledge and experience in teller services or branch operations
- Sufficient knowledge of BSP regulations
- Good communication skills
- Problem-solving skills in a well-structured manner
- Ability to work with different culture, race, or ethnic group.
- Can work independently with minimal supervision.
- Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
- Keen attention to details
- Organize, innovative and results oriented.
- Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
- With official Signature Verification, KYC / CDD Training / Seminars attended.
Location: United States
Summary
This position is responsible for performing basic maintenance functions, procedures, activities, and
responsibilities associated with working on gas compression packages. Duties include learning from
and assisting other technicians with servicing, troubleshooting, installation, and commissioning of
both internal combustion and electric-driven compressor packages. The purpose of the Service
Technician I level is to acquire proficiency in performing all maintenance actions with direct
supervision that will allow for progression to the Senior Field Service Technician level.
Principal Responsibilities and Duties
All duties and responsibilities may include a significant amount of multi-state travel at short
notice, including nights, weekends, and holidays.
Always represents the organization in a professional manner while providing outstanding
customer service aligned with company values.
Responsible for submitting accurate field service reports, expense reports, timesheets, and
other necessary paperwork daily.
Assists in timely rebuilds/overhauls of compressors, engines, and controls on gas
compressor packages in the field under adverse conditions.
Assists with response to recurring problems and emergency services as needed.
Assists with installation of new units, including commissioning and start-up inspections.
Assists with mechanical inspections using micrometers, pressure gauges, electronic
diagnostic equipment, and other specialty tools.
Must be able to participate in an on-call rotation and effectively perform emergency repairs.
Must recognize and comply with Health, Safety, and Environmental (HSE) rules and policies
applicable to each location.
Performs other duties as assigned by management.
Qualifications
High school diploma or general education degree (GED); some vocational/technical trainin preferred.
3–5 years of applicable experience required.
Ability to pass a pre-employment drug screen, background check, and post-offer physical testing.
Valid driver’s license required.
Strong mechanical and electrical aptitude with the ability to perform complex service and maintenance tasks.
Must have own tools (excluding specialty or OEM-specific diagnostic equipment).
Ability to perform monthly preventive maintenance and minor repairs independently.
Ability to provide preventive and corrective field mechanical service on gas compression and/or production equipment at customer sites.
Ability to identify and stop unsafe work practices that may impact personnel or the environment.
Demonstrates ability to learn in both hands-on and classroom environments.
Proficient in basic computer applications (Word, Excel, Outlook).
Basic understanding of gas and oil properties, conditions, and theories.
Strong understanding of tools used to install, maintain, and operate gas compressors and production equipment (e.g., dial indicators, laser alignment tools, feeler gauges, digital voltohm meters, hydraulic torquing equipment).
Physical Requirements
Ability to work under pressure.
Ability to collaborate with a team to improve work processes.
Ability to lift, pull, and push a minimum of 50 lbs.
Ability to stand, kneel, bend, and stretch over and under pipeline equipment.
Ability to work in various climates and temperatures while performing equipment repairs.
Ability to assistin field operations as needed.
Comp flexibility: Some wiggle room on salary depending on experience
Local(Williston / within ~75 mins):
Mustreport to branch daily
$1,000/month living allowance
Relocation option:
Up to $10,000 lump sum
Paid 50% upfront, 50% after proof of new address
Still eligible for $1,000/month living allowance
Rotational option (2 weeks on / 2 weeks off):
Can live anywhere in the U.S.
No living allowance orrelocation bonus
$51/day per diem ($25.50 half day)
$500 per hitch fortravel
8 paid holidays
Local(Muncy, PA / within ~75 mins:
Mustreport to branch daily
Relocation option:
Up to $10,000 lump sum
Paid 50% upfront, 50% after proof of new address
Задачи:
— Первая линия поддержки (чат, тикеты, без звонков)
— Объяснять клиентам и партнёрам сервисы, SLA, процессы
— Эскалировать сложные вопросы в L2 и разработку
— Отслеживать метрики: время реакции, CSAT, решение на первой линии
Рост: через 6-12 месяцев можно перейти в L2, Duty DevOps, QA, техписательство
Требования:
— Опыт в IT-поддержке от 1 года, работа с чатами/тикетами, понимание SLA и приоритетов
— Английский B2 и выше - свободная переписка, устная коммуникация
— Умение объяснять - переводить с технического на человеческий и обратно, писать инструкции
— Работа с KPI - отслеживание метрик эффективности
— Готовность к сменному графику (дневные и ночные смены, например 2 месяца день / 1 месяц ночь)
Будет плюсом:
— Знание API (REST, базовые запросы)
— Понимание блокчейна / крипты / трейдинга
— Технический бэкграунд (логи, Linux, HTTP)
— Опыт в финтехе
Условия:
— Формат: ТОЛЬКО гибрид из Тбилиси (с релокацией помогаем)
Location: Limassol, Cyprus
Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire an English Speaking Client Services Officer to join our Client Services team in Limassol office!
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What the job looks like?
The Client Services Officer will have the opportunity to:
Handle client inquiries promptly and professionally via live chat, email, and phone in English.
Act as the main liaison between clients and internal departments, ensuring timely resolution of issues.
Assist clients with verification and KYC procedures in line with regulatory and internal requirements, while providing accurate information on account management, execution queries, and platform functionality.
Troubleshoot technical issues such as login problems and platform navigation, and guide clients in using available tools and resources to improve their trading experience.
Proactively engage clients to minimize churn by delivering personalized support, reactivating dormant accounts, and contributing to client retention through consistent follow-up and tailored solutions.
What will you need to be able to do the job?
At least 1 year experience in a Customer Support/Sales position in a regulated financial services company.
Fluent English language speaker.
College or university degree.
Detail orientation, organization and communication skills.
Good capacity of Microsoft Office applications.
Professionalism, work ethic, self-motivation, and team spirit.
Positive can-do attitude.
Flexibility to work on public holidays on rotation on shifts (Cyprus Time Zone). Shifts: Morning 9:00 -18:00 / Evening 14:00 - 22:00
Will be considered as an advantage:
Any additional language will be considered as an advantage.
Deep understanding and experience with financial products and ETDs such as Futures & Options.
By joining us, you can expect:
Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
Participation in our welfare investment and savings plan through our Provident Fund Scheme.
Birthday and Loyalty benefits.
Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview with hiring managers or an HR call
Task assessment
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
ГибридМожно работать из любой страны
Availability to work the evening shifts only (15:00 - 23:00 Dubai Time Zone)
ОфисГеография найма не уточнена
УдалённоWe’re currently considering candidates based in the Americas and Europe at this time
ГибридМожно работать из любой страны
ГибридМожно работать из любой страны
Mumbai, India; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities