Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO:
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
What You’ll Bring:
- Deep knowledge of Singapore and the ASEAN/APAC tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- A true generalist — you've worked across marketing, communications, events or strategy, and you can switch between them in the same day.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
Even Better:
- Proven track record working in a fast paced company.
- Experience in executive marketing, abm or PR
- Strong written and spoken English.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Imagine being the person who makes a move across the world feel easy. A candidate in Sydney gets a visa on a timeline they can plan around. A teammate relocating to Tokyo has a clear playbook, a human to talk to, and nothing to chase. A leader opening a brand-new market has a partner who can map the laws, entities, and employment models.
That's the job. At Notion, we build tools that change how people work together, no matter where they are. As our Global Mobility Manager, you'll build the bridges that make that true for our own team: immigration, relocation, and global expansion, all in one program that you shape, own, and scale.
This is a rare chance to take a working foundation, with playbooks, policies, and vendors already in place, and elevate it. You'll shape the policies and run the cases. You'll partner with People, Talent Acquisition, Legal, Finance, Accounting, and Tax, with dotted-line support from our shared services model in People Operations, so you're building alongside a team, not on an island. And you'll use AI and automation to turn a historically manual, paper-heavy function into something elegant. If you love fast-moving environments and turning solid foundations into great systems, you'll feel at home here.
This role is based in San Francisco or New York. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own mobility, end to end
- Own immigration and relocation across hiring, transfers, rotations, and assignments, backed by clear policies and playbooks
- Shorten time-to-visa and time-to-move through streamlined intake, approvals, SLAs, and vendor management
- Guide candidates, employees, and managers with empathetic, concise communication and self-serve resources
Power global expansion
- Support our expansion into new markets by:
- Researching and ensuring compliance with local employment laws and regulations
- Partnering with Legal and Finance to establish new state registrations, entity structures, and employment models
- Helping general managers and People Partners design the strategy and program for talent mobility into new markets
Build the partnerships and the program
- Build deep partnerships with People, Talent Acquisition, Legal, Finance, Accounting, and Tax to ship complex immigration and relocation cases quickly and compliantly
- Be a mobility thought partner and help shape our internal mobility strategy
- Benchmark our policies against internal feedback and external market standards, and spot opportunities to improve
Make it visible and make it automatic
- Build dashboards that show volume, cycle time, cost per move, tax exposure, and compliance posture
- Use technology, AI, and system integrations to eliminate manual work and automate routine tasks
SKILLS YOU'LL NEED TO BRING:
- You have 6–8+ years in global mobility, immigration, or international HR, across multiple regions
- You've built and scaled a global mobility strategy that supports cross-border talent
- You've owned a program end to end: policy design, vendor selection, and measurable outcomes in fast-paced environments
- You know mobility tax well: shadow payroll, equity implications, and permanent establishment risk
- You have a systems mindset and are comfortable using AI and automation to remove manual work safely
- You're comfortable with the compliance side of expansion: local employment law, entity setup, and employment models
- You have excellent judgment and discretion, and your writing is concise enough to help partners move fast
- You take ownership and run with it. You have real agency: you spot what needs to happen, act with urgency, and drive it to done without waiting to be asked
- You know how to influence leaders. You bring data, a clear point of view, and a recommendation to senior stakeholders and help them make fast, confident decisions on mobility and expansion
- You're direct and kind. You have strong opinions, loosely held, and you like to collaborate
- Bonus: you've supported a company through its first international expansions or entities
Don't tick every box? Apply anyway. If you're a builder at heart, share our values, and get excited about making software toolmaking ubiquitous, we want to hear from you.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $174,000 - $200,000.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Forward Deployed Engineering (FDE) embeds with our most strategic customers to build production AI systems on Claude. The team takes on work where no playbook exists yet, turns what works into repeatable patterns for partners and our field teams, and brings what it learns back to Product and Research. Demand for FDE is well ahead of the team's capacity, and the team is growing quickly across the Americas, Europe and Asia.
We're hiring a dedicated Strategy & Operations Lead for FDE. You'll be the strategy partner to FDE leadership and own the plan: headcount and capacity, the mix of work the team takes on, how engagements are priced and measured, and how more of the work moves to partners. You'll run the business reviews and build the reporting leadership uses to make these calls.
You'll sit on our GTM Strategy & Operations team, dedicated full time to FDE. You'll work closely with Finance, Deal Desk, Legal, Revenue Operations, Partnerships and Applied AI, and with the FDE program leads who run pre-sales and delivery. This is a hands-on role. You'll build the models and dashboards yourself and use Claude to automate as much of the reporting as you can.
Key responsibilities:
Own the plan.
Build FDE's annual and quarterly plan: headcount and hiring by region and role, capacity, utilization, and the mix of commercial, research and mission-driven engagements.
Model demand and capacity.
Build the demand, capacity and staffing models behind the plan, with scenarios leadership can use for hiring and prioritization decisions.
Run the business reviews.
Lead FDE's monthly and quarterly reviews. Set KPIs with FDE leadership, own the scorecard, and write the materials for GTM and company leadership.
Build the reporting.
Work with Revenue Operations and Data Science to get engagement, staffing and outcome data into our systems so reporting runs without manual work. Measure what engagements lead to: production launches, consumption, expansion, and patterns partners reuse.
Shape the commercial model.
Partner with Finance, Deal Desk and Legal on how FDE engagements are priced, packaged, discounted and contracted, and track the economics of the portfolio.
Scale through partners.
Build the plan and the economics for moving more work to delivery partners: which engagements partners own, co-deliver or get Anthropic advice on, what capacity they need, and how we measure their quality and cost.
Design the org.
Work with FDE leadership and People on new roles, manager spans and where new headcount lands as the team grows.
Lead cross-functional projects.
Take on questions that span Sales, Applied AI, Customer Success, Product and Research, from defining the problem through to a decision and a working process.
Automate with Claude.
Use Claude Code and agents to build and run the models, dashboards and workflows this role depends on.
Minimum qualification:
Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team
Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes
Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL
Have run planning cycles and business reviews for a senior leader and written the materials yourself
Have taken an unclear question to a recommendation, a decision and a process that other teams still use
Earn the trust of senior technical and commercial leaders and can influence them without direct authority
Are comfortable working fast with imperfect data and simple processes that you improve as you go
Use AI tools in your own work today and want to push that much further
Are excited about Anthropic's mission to build AI that is safe and beneficial
Preferred qualification:
10+ years in GTM strategy and operations, business operations or consulting
Built the operations of a professional services or FDE team through a period of fast growth
Worked on services pricing, statements of work and deal terms with Finance and Legal
Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics
Experience in a consumption or usage-based business, including tying services work to product usage
Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP)
Experience with Salesforce and professional services automation (PSA) tools
Experience at an AI, cloud or developer infrastructure company
Experience preparing materials for executive and board audiences
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; St. Louis; Detroit; Charlotte; Denver; Chicago; Seattle; Austin; Minneapolis; Phoenix; Atlanta; Washington D.C.; New York; Los Angeles; Houston; Boston; Columbus; San Francisco; Dallas
Workplace: Remote
ClickHouse is one of the fastest-growing databases in the world, and our design team is at an inflection point. As we expand into new solution areas, we’re looking for a designer who codes. You’ll own the design side of Click UI, ClickHouse’s open source design system. As a member of a solution-oriented product team, you’ll see those system-level design decisions through to end users. If you think of design systems as a way to bake good design into technical products, fix bugs yourself instead of filing tickets, and use AI to stay ahead of the curve, we’d love to hear from you.
What You Will Be Doing
- Own the design system in Figma and the design decisions that determine how components look and feel across the ClickHouse ecosystem.
- Work directly with contributors and consumers of Click UI to improve the system and drive adoption of new and existing components.
- Communicate designs through wireframes, prototypes, and visual mockups, iterating quickly on feedback.
- Partner closely with a product team, including product managers and engineers, as a trusted, embedded collaborator rather than a separate creative function.
- Use AI tools to accelerate your workflow, automate repetitive tasks, and improve both code and design quality.
- Contribute to design feedback sessions with internal and external stakeholders to validate assumptions.
- Advocate for product quality and user experience, even when you have to create the guardrails yourself.
What You Bring Along
- Strong visual design fundamentals and experience building and maintaining a design system.
- Proven experience designing for complex software applications, ideally in B2B SaaS or developer tools.
- Advanced proficiency in Figma, including components, prototyping, and design systems.
- Frontend engineering skills: you write CSS, React, and TypeScript, and you’re comfortable in a real codebase.
- Experience owning products end to end, working directly with developers and product managers.
- Enthusiasm for AI tools and an active practice of using them in design, engineering, workflows, or all of the above.
- Energy for the startup pace, including the ambiguity and shifting priorities that come with scaling a company with as much potential as ClickHouse.
- Preferred: Experience owning multi-brand design systems or the same design system across multiple tech stacks; experience designing IDEs, data products, or other technical developer tooling.
- Preferred: Familiarity with AI-assisted design or engineering workflows (Cursor, Copilot, Figma MCP, v0, etc.), open source contributions or an active GitHub presence, and experience in a fast-moving, globally distributed startup.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States; Canada
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Colombia; Brazil; Argentina
Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals.
About Our Clients
We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale.
The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business.
We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth.
You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution.
This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction.
This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function.
Responsibilities
Supply Chain & Inventory Management
Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment.
Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory.
Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales.
Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination.
Manufacturing & Cost Optimization
Identify, evaluate, and onboard new supplement manufacturers across the US and China.
Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements.
Continuously optimize cost of goods sold (COGS) without compromising product quality.
Build strong supplier relationships and establish reliable manufacturing partnerships.
Quality Assurance & Regulatory Compliance
Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements.
Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes.
Establish quality control procedures to minimize product defects, compliance risks, and potential recalls.
Ensure product manufacturing and labeling processes meet relevant US regulatory requirements.
Product Development & Launch Operations
Lead operational readiness for new product and SKU launches.
Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements.
Ensure cross-functional teams are aligned and products are ready for launch timelines.
Improve operational processes for existing products and packaging.
Customer Experience Operations
Oversee the Head of Customer Support and ensure the customer support function scales with business growth.
Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks.
Partner with the customer support team to identify recurring customer issues and implement solutions.
Develop processes that protect customer experience while minimizing unnecessary operational costs.
Vendor, Legal & Brand Protection
Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities.
Oversee vendor contracts, commercial agreements, and operational legal matters.
Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats.
Ensure appropriate operational controls and compliance processes are in place.
Operational Infrastructure & Leadership
Build scalable SOPs, workflows, reporting structures, and operational dashboards.
Define and monitor core operational KPIs.
Lead cross-functional execution across operations, customer experience, creative, and other business functions.
Build and develop the operations team as the business expands.
Take full ownership of operational execution and remove operational bottlenecks before they impact growth.
What Success Looks Like in First 90 Days
Within the first 90 days, you will be expected to:
Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution.
Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation.
Establish clear inventory ordering processes and stronger oversight of 3PL operations.
Define the company’s core operational KPIs and reporting cadence.
Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms.
Improve production planning and reduce manufacturing lead times.
Work with the customer support team to identify and reduce returns and chargebacks.
Audit agency and software expenses and implement cost-saving measures.
Establish a scalable operational structure with clear ownership, SOPs, and accountability.
Requirements
Must-Have Experience
Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues.
Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance.
Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight.
Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China.
Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes.
Experience managing customer support operations and improving returns, refunds, and chargeback performance.
Previous experience leading teams and managing other functional leaders.
Strong commercial negotiation skills and a track record of reducing operational costs.
Ability to operate independently, make decisions, and take ownership without requiring constant direction.
Preferred Qualifications
Previous experience as a Head of Operations, or equivalent senior operational leadership role.
Experience scaling a DTC subscription business through periods of rapid growth.
Financial and commercial acumen, including budgeting, cost control, and unit economics.
Experience implementing AI-powered dashboards, automation, and operational reporting systems.
Experience building operational teams and infrastructure from an early-stage environment.
Ideal Candidate Profile
We are looking for someone who is:
Highly autonomous: Can take ownership and execute without waiting for instructions.
Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth.
Scrappy and resourceful: Comfortable building systems from scratch in a lean environment.
Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls.
Proactive: Identifies risks and solves problems before they become business-critical.
Execution-driven: Can move quickly while maintaining operational discipline.
Benefits
Competitive salary, with flexibility for exceptional candidates.
Full-time remote opportunity open to candidates worldwide.
Significant performance-based incentives tied to key operational metrics.
Potential for future equity participation, subject to performance review and a defined roadmap.
Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ SALES TEAM LEAD (SMALL OR MID-MARKET) ⭐
We're opening Sales Team Lead roles in France to lead some of our growing crews of Sales:
- Mid-market teams, covering companies with 30–300 employees.
- A very small businesses team, covering companies with fewer than 10 employees, run fully inbound.
In this role, you will own acquisition on one of the Small / Mid-Market segments in France and run the business end-to-end. You'll be hands-on in the field while coaching and scaling a crew of Sales to win the associated market.
This position sits at the heart of our growth ambition. We have just passed the one million member milestone, and this is only the beginning. We're accelerating acquisition in France, and Mid-Market is one of the core pillars of that plan.
Why mid-market is exciting at Alan:
- A large market with real momentum. You'll lead growth on a big B2B segment where our offer is already winning. We have strong references to build on.
- Faster cycles, real stakes. Deals typically involve HR, Finance and the CEO, and sometimes a broker. Cycles are shorter than in Enterprise, so you see the results of your decisions quickly.
- A strong product story. Companies in this range want a modern, digital health experience with fair pricing. They also want simple HR administration. This is where Alan stands out against traditional insurers and brokers.
- Attractive economics. The segment has solid margins and is a key pillar of Alan's path to profitability in France.
⭐ WHAT YOU WILL DO ⭐
You will be the Sales leader of one of the Small / Mid-Market crews in France, responsible for both hitting the numbers and building the machine. More precisely, you will:
- Own the associated Mid-Market acquisition plan in France. Design and execute the go-to-market strategy for 30–300 employee customers, from targeting to closing, to reach ambitious acquisition targets.
- Lead a team of Sales:
- Drive hiring, onboarding and career development as we scale the crew.
- Help each team member reach their targets with clear expectations, rigorous follow-up, and ongoing coaching on methodology, deal execution and pipeline management.
- Be in the field with the team: joining key meetings, supporting tough negotiations, and owning strategic opportunities to maximize win rates.
- Empower every member of the crew. Create the conditions for everyone to reach and exceed their goals: a strong feedback culture, clear ownership and autonomy.
- Ensure market fit and remove blockers. Surface customer expectations, patterns and blockers. Make sure they're addressed through the right plans (product, pricing, ops, marketing, etc.).
⭐ IS IT WHAT YOU ARE LOOKING FOR? YOU MAY BE A GREAT FIT AT ALAN IF YOU... ⭐
- Have at least 6 years of experience in B2B sales, with a proven track record of hitting and exceeding targets as an Account Executive and Sales Leader
- Have experience leading and coaching sales teams, with the ability to set a high bar, give clear direction and help people grow
- Have full working proficiency in French, and an advanced level of English for internal communication
- Have a very hands-on mentality: you love being in the field with your team, joining customer meetings, helping on tough negotiations and sharing what works
- Have experience selling to small or mid-market companies (30–300 employees) in multi-stakeholder deals
- Are comfortable operating in fast-paced, ambiguous environments, and can prioritize ruthlessly
- Are data-driven and analytical: you know how to use KPIs to drive performance, run analyses and make decisions
- Have strong cross-functional collaboration skills and an appetite for building things with others (sales ops, marketing, etc.)
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Nantes, Biarritz or Annecy
Nice-to-have:
- Experience selling to HR, Finance and C-level stakeholders
- Having already opened or scaled a new segment or market in a fast-growing company
- Experience selling insurance, benefits, HR tech or SaaS
For this opportunity, we are aiming to hire within the C1-F level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
What you'll do
- Build and optimize scalable interviewing processes and AI-native workflows that drive efficiency, consistency, and a world-class candidate and hiring manager experience.
- Analyze data and develop dashboards to give real-time visibility into interviewer training, capacity, and calibration—enabling data-driven decisions across hiring teams.
- Partner closely with recruiters and hiring teams to identify operational bottlenecks, implement process improvements, and champion best practices across the full recruiting lifecycle.
- Own the configuration, management, and ongoing optimization of recruiting tools, including our ATS (Ashby) and other automation or AI-based solutions used for sourcing, scheduling, and candidate engagement.
- Lead enablement efforts for interviewers by building documentation, training materials, and resources that promote adoption of tools, process changes, and reporting standards.
What you'll bring
- 5+ years of experience in recruiting operations, program management, or related roles, ideally within high-growth tech environments.
- Deep expertise in building and scaling recruiting processes, reporting frameworks, and tooling infrastructure.
- Hands-on experience managing and customizing an ATS (experience with Ashby is a plus).
- A passion for process improvement and operational excellence—you thrive on turning complexity into clarity.
- Excellent collaboration and communication skills, with a track record of partnering closely with recruiting teams, hiring managers, and cross-functional stakeholders.
- Comfort working in a fast-paced, ambiguous environment and adapting quickly to changing priorities.
Even better...
- Familiarity with tools that leverage AI to support sourcing, scheduling, and recruiting workflows.
- Background in enablement or instructional design to support training and documentation efforts for recruiting teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ROLE DESCRIPTION
We’re looking for a highly organized, detail-oriented Recruiting Coordinator to support our recruiting team as we scale the organization. In this 6-month contract, you’ll be owning interview logistics, keeping candidates informed, and helping us deliver a best-in-class candidate experience across technical and non-technical roles.
This is a great opportunity for someone with coordination experience who wants to deepen their recruiting skills in a fast-paced, high-growth startup environment.
CONTRACT DETAILS
- Duration: 6 months with possibility to extend
- Schedule: 40 hr. work week
- Location: ideally based in San Francisco, CA or New York City, NY
WHAT YOU’LL LEARN
- You will learn how to run end-to-end recruiting coordination for a high-growth startup & across multiple teams.
- You will get experience partnering with recruiters and hiring managers across multiple functions.
- You will learn foundational sourcing skills, including building top-of-funnel pipelines and using tools like LinkedIn Recruiter and Covey.
- You will observe how to track and analyze core recruiting metrics (pipeline health, conversion rates, time-to-hire).
- You will develop best practices for maintaining clean ATS data and creating simple reports/dashboards.
- You will be able to deliver a best-in-class candidate experience through clear communication and strong logistics.
RESPONSIBILITIES
- Assist recruitment team by coordinating and scheduling interviews throughout all stages of the interview process, ensuring a positive and professional interaction for potential hires.
- Assist with additional scheduling of internal team meetings, candidate debriefs, and others as needed.
- Act as the ATS administrator in Ashby handling all system management, own LinkedIn admin and other recruiting tools, and oversee all Notion database management and maintenance.
- Package a weekly Recruiting progress report for the Executive leadership team.
- Partner cross-functionally to identify areas for improvement within recruitment activities to continuously improve process.
- Serve as the main point of contact for candidates throughout the interview process, answering questions, providing timely updates, and setting clear expectations to deliver a warm, professional, first-class experience with Phantom.
- Help maintain accurate and up-to-date candidate data in our ATS.
- Partner closely with recruiters and hiring managers to understand role requirements and keep interview processes moving smoothly.
- Proactively flag bottlenecks and help unblock processes so candidates move efficiently through the funnel.
- Support occasional recruiting events.
QUALIFICATIONS
- At least 1 year of coordination experience (e.g. recruiting coordination, office coordination, executive assistant, operations, or similar role with heavy scheduling/logistics).
- Bachelor’s degree (or equivalent).
- Preference to work out of our San Francisco or NY office at least 2 days per week if local to those areas.
- Strong organizational and time-management skills; comfortable juggling multiple requests and changing priorities.
- Clear, professional written and verbal communication with candidates and internal stakeholders.
- Comfort working with tools like Google Workspace & Notion.
- Must be highly organized, efficient and process driven.
- Excellent at anticipating needs and creating structure out of ambiguity.
- Exceptional critical thinker who can tackle complex problems, is quick to respond and has a high attention to detail with little to no error.
NICE TO HAVE
- Experience working in a startup or high-growth tech company.
- Hands-on experience with an ATS such as Greenhouse, Lever, or Ashby.
- Prior exposure to technical recruiting (engineering, product, data) or university recruiting.
- Genuine curiosity about crypto, blockchains, or web3 products.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: USA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
Flex is looking for a Staff Software Engineer to build and scale our
Fraud and Payment Risk Platform
. You will lead the architecture and hands-on development of backend services and shared infrastructure for fraud prevention and payment risk decisioning.
The platform combines real-time, near-real-time, and offline/batch-computed risk features with business rules, machine learning model outputs, and experimentation. You will make these capabilities reliable, scalable, and observable, enabling teams to develop, validate, and launch risk strategies faster and more safely.
This is a hands-on backend and platform role with technical ownership from architecture through production. You will collaborate with product, risk policy, data science, and engineering teams to turn risk strategies into reusable platform capabilities. Your scope includes feature ingestion and integration, user acceptance testing (UAT), experimentation, and engineering infrastructure supporting the full machine learning (ML) lifecycle—from development and validation workflows through deployment, serving, and production monitoring—in partnership with data scientists who own model research and training.
What you’ll do
Lead backend architecture and development
for the Fraud and Payment Risk Platform, including decisioning services, APIs, and shared infrastructure for evolving business needs.
Design for scalability, performance, and reliability
, balancing latency, throughput, availability, data consistency, and cost.
Build capabilities for feature ingestion, integration, and serving
, supporting real-time, near-real-time, and offline/batch-computed features with attention to freshness, correctness, and availability.
Develop infrastructure for rules and experimentation
, enabling teams to configure and version risk strategies, perform user acceptance testing (UAT), evaluate changes, and safely roll them out.
Own engineering infrastructure across the ML lifecycle
, supporting development and validation workflows, deployment, inference, versioning, safe rollouts, rollback, and integration of model outputs into risk decisions.
Own monitoring and alerting across the platform
, covering service health, feature freshness and quality, rule and experiment execution, and model inference. Partner with risk policy and data science teams to monitor model behavior and decision outcomes.
Improve platform extensibility and usability
, so teams can add features, rules, models, and experiments without duplicating infrastructure or tightly coupling systems.
Drive complex initiatives from design through production
, including technical design proposals, hands-on implementation, performance testing, migration planning, and cross-team coordination.
Raise the engineering bar
through design and code reviews, mentorship, and improvements to testing, documentation, deployment safety, and operations.
Our backend stack includes
Java, Spring Boot, Python, and AWS
.
Qualifications
Minimum qualifications
6+ years of professional software engineering experience, including substantial experience building and operating backend systems in production.
5+ years of hands-on Java experience, including building services with Spring Boot.
Experience leading the architecture and delivery of complex distributed systems or shared backend platforms.
Strong understanding of API design, service integration, data modeling, caching, and distributed-system failure modes.
Experience diagnosing performance bottlenecks and improving scalability and reliability through measurement, testing, and production troubleshooting.
Experience with cloud infrastructure, containerized deployments, and relational and NoSQL data stores.
Experience establishing observability, monitoring, and alerting for production systems.
Ability to lead technical decisions across teams, communicate architectural trade-offs clearly, and mentor other engineers.
Preferred qualifications
Experience building risk platforms, decision engines, or fraud/payment risk systems is a plus, though risk-domain experience is not required
Experience with feature platforms, configurable rules engines, experimentation infrastructure, or production model-serving systems.
Experience building shared platforms that other engineering or risk teams adopt and operate independently.
Familiarity with AWS services such as EKS, Aurora, ElastiCache, and DynamoDB.
Experience with infrastructure as code and CI/CD automation using tools such as Terraform, CDK, and GitHub Actions.
Familiarity with tools such as Datadog for observability and Snowflake for analytics.
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$200,000
—
$250,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$180,000
—
$225,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$170,000
—
$212,500 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Scaled Customer Success Manager joins Harvey's Scaled Customer Success team to drive retention, renewal, and expansion outcomes across a high-volume book of business. The team's mission is to deliver strategic, efficient value at scale—ensuring customers adopt Harvey's AI solutions deeply and renew with confidence. This role owns the full commercial lifecycle for a portfolio of accounts, blending consultative customer engagement with a data-driven renewals motion to maximize net revenue retention. Scaled CSMs partners closely with Sales, Legal Engineering, and Product to translate customer feedback into roadmap influence and expansion opportunity. It is a rare opportunity to shape a growing function at the intersection of AI innovation and customer value delivery.
WHAT YOU'LL DO
- Own renewals and expansions across a named portfolio of accounts, driving net revenue retention and gross retention targets through proactive commercial engagement.
- Lead scaled customer engagement motions—including QBRs, value reviews, and enablement sessions—to maximize product adoption and demonstrate ongoing ROI.
- Monitor customer health using data and analytics, identifying churn signals early and executing structured intervention plans to protect and grow revenue.
- Serve as a trusted advisor to customers with a prescriptive, consultative approach, integrating Harvey into their workflows and championing the power of LLMs.
- Collaborate cross-functionally with Legal Engineering, Product, and Sales to relay customer insights, influence the product roadmap, and align on shared goals.
- Build and refine scalable playbooks and processes that elevate the team's approach to customer engagement, renewals, and expansion.
WHAT YOU HAVE
- 3+ years of experience in Customer Success, Account Management, or a renewals-focused role within Enterprise SaaS, legal technology, or management consulting.
- Demonstrated track record of managing a high-volume book of business and consistently meeting or exceeding retention and expansion targets.
- Strong commercial acumen with experience owning renewals conversations and identifying upsell or expansion opportunities within existing accounts.
- Excellent communication and strategic planning skills, with the ability to engage stakeholders at multiple levels and deliver polished QBRs and value reviews.
- Data-driven mindset with experience leveraging customer health metrics, adoption data, and CS platforms to inform strategy.
- Collaborative, proactive disposition with a team-first mentality and comfort operating in a fast-paced, ambiguity-rich environment.
COMPENSATION
$115,000 - $130,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
We’re looking for a
Talent Coordinator
to help bring the very best talent to Via. Working alongside the rest of the Talent Acquisition team, you will play an integral role in scaling our company. You’ll own the entire candidate experience - as the face of Via’s Talent team, you’ll coordinate each step of the interview cycle from start to finish, ensuring a smooth, professional, and high quality experience for all candidates. This is a great opportunity for someone who’s interested in learning the ins and outs of a high-functioning talent acquisition process and how to build strong teams. Partnering with a wide range of teams, you’ll make an impact across the company through the relationships you build both internally and externally.
What You’ll Do:
Be the “front door” for all candidates, crafting an exceptional experience throughout the recruiting process (and always be thinking of ways to enhance it) including running all candidate on-sites in our office in NYC
Manage Via’s constantly growing and changing interview calendar to enable us to achieve our hiring goals
Initiate and manage communication of logistics throughout the candidate journey, from initial outreach after they apply, to coordinating interviews at the Via office
Engage and activate candidates; cultivate relationships and follow up throughout the interview process
Recommend and drive process improvements and documentation
Manage workflows within our applicant tracking system and update it with all notes and relevant information
Hold interviewers and hiring managers accountable for entering feedback and making timely decisions
From time to time, review resumes and applications, make candidate recommendations, and conduct initial phone screens
Who You Are:
Able to work at a lightning-fast pace (recruiting for a company growing this quickly requires a bias toward action)
Solution-oriented, reliable and able to anticipate both candidate and hiring-team needs
A true brand ambassador who loves telling people about Via
Detail-oriented and an organizational powerhouse
Super comfortable in a people-focused role - you interact naturally with others and can communicate with anyone
An unfailing follow-upper who can push people for feedback and do what's necessary to move the recruiting process forward
Bonus points for experience with Greenhouse and Google Suite, the recruiting industry, or with managing calendars for multiple people
Local to the New York City area and excited to come in office regularly
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $65,000-$75,000
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RP1
Location: US - United States
Get excited to join Scopely’s AI-native incubation team, which is focused on discovering the next generation of mobile games. This role can be remote in the US or hybrid in Culver City, LA.
Rather than spending years developing a single title, we believe one of the most effective ways to find great games is to rapidly transform ideas into playable experiences, launch them to real players, and learn from live market feedback.
We’re pioneering a new approach to game creation—one in which AI enables creators to work across traditional discipline boundaries, take greater ownership of ideas from concept through launch, and bring more great games to players.
What You’ll Do
If you’re a producer who is excited by rapid experimentation, comfortable creating clarity in ambiguous environments, and loves helping teams bring new ideas to life, you’ll feel at home on this team.
We don’t organize our work strictly around traditional disciplines. We believe AI enables skilled creators to contribute to more of the game development process than ever before. As a Producer, you’ll create the structure, workflows, and momentum that allow a small, AI-native team to move quickly from idea to live game. You’ll help shape schedules and roadmaps, keep shared development work moving, manage the build and release process, and contribute hands-on to prototype and game development.
Build and maintain schedules across concept development, prototyping, production, testing, release, and live iteration.
Help define the team’s roadmap, development goals, milestones, dependencies, and decision points.
Manage the backlog and roadmap for shared infrastructure, frameworks, tools, and reusable features, balancing immediate game needs with investments that benefit future Horton projects.
Partner with engineers, designers, artists, analytics, user acquisition, and product leads to move games from prototypes to live tests.
Manage builds, QA, submissions, releases, and post-launch updates across testing and distribution platforms.
Establish release-readiness criteria, track issues and dependencies, and coordinate triage and go/no-go decisions.
Manage external development and service providers, including relationships, scopes, schedules, deliverables, and day-to-day communication.
Work with central legal, procurement, finance, and other groups to secure external resources and manage MSAs, SOWs, contracts, purchase orders, and vendor onboarding.
Use AI tools to improve planning, documentation, production workflows, communication, and game development.
Contribute hands-on to prototype and game development, using AI-native tools and workflows to unblock work and help turn ideas into playable experiences.
What We’re Looking For
Demonstrated experience using AI tools as a meaningful part of your production, product, or development workflow.
Experience in game production, product operations, release management, or a closely related role. Mobile game experience is strongly preferred.
A track record of managing schedules, roadmaps, backlogs, dependencies, and cross-functional development teams.
Experience coordinating builds, QA, platform submissions, releases, and post-launch updates.
Strong organizational and communication skills, with the ability to create clarity and momentum in ambiguous environments.
Experience managing external developers, vendors, or service providers.
Familiarity with MSAs, SOWs, contracts, procurement, and vendor onboarding processes. You do not need to draft legal documents, but you should be comfortable owning the process and follow-through.
Comfort working hands-on with modern game engines, development tools, project-management systems, and release pipelines.
A bias toward building, testing, learning, and iterating quickly rather than relying on lengthy planning cycles.
The ability to balance speed, quality, risk, and team capacity while keeping work moving.
A collaborative mindset and the ability to work effectively across engineering, design, art, product, analytics, user acquisition, legal, procurement, and external partners.
Passion for games and curiosity about how AI will change the way games are created and shipped.
Build repeatable production and release practices that can scale across Horton and Scopely.
Bonus Points:
Experience building shared tools, frameworks, or production processes across multiple projects.
Experience working in small, highly autonomous teams or startup environments.
Experience shipping multiple mobile games or prototypes.
Familiarity with Unity, Unreal, Godot, or other modern game engines.
Experience with mobile app-store submissions, live-service releases, analytics, or user acquisition testing.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$91,300
—
$150,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Los Angeles, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
We’re looking for a Forward Deployed Creative to sit at the intersection of generative AI, cinematic production, and enterprise customers.
You’ll turn customer briefs into exceptional demos and pilots, build production-ready AI workflows, and work directly with creative teams to bring Higgsfield into real-world production.
The creative bar is extremely high. You understand why a shot works — from lensing, lighting, and composition to camera movement, pacing, and edit rhythm — and know how to reliably achieve commercial-quality results with generative models.
What you'll do:
- Own the technical and creative execution of enterprise demos, pilots, and deployments from brief through final delivery.
- Direct and produce cinematic AI content, including shot design, generation, consistency, editing, and delivery.
- Build repeatable production workflows using generative models, prompting systems, APIs, MCP, automation, and agentic workflows.
- Reverse-engineer reference ads, film looks, and visual styles into reproducible Higgsfield workflows.
- Lead live demos, workshops, and hands-on training for customer creative teams.
- Partner directly with CMOs, creative directors, production leaders, and technical stakeholders.
- Bring customer insights, product gaps, and emerging use cases back to Product, Engineering, and Research.
- Stay at the forefront of image and video generation and continuously push what’s possible with Higgsfield.
Requirements:
- Exceptional portfolio of cinematic AI work at commercial quality — portfolio first.
- 5+ years of experience in film, advertising, commercial, or creative production, including 2+ years hands-on with generative AI.
- Deep fluency across image and video models, consistency techniques, VFX, motion, and AI production workflows.
- Strong cinematic fundamentals across shot design, lighting, composition, storyboarding, camera movement, and editing.
- Experience delivering customer-facing pilots, PoCs, or productions from brief through final output.
- Comfortable presenting to executives and running live demos.
- Ability to translate complex AI workflows for non-technical creative teams.
- High agency, strong ownership, and the ability to move quickly in a startup environment.
- Excellent communication skills.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $125,000 - $200,000, depending on experience, skills, scope, and location.
- Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is required to be based in Los Angeles for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Agent Security's mission is to safely increase how much of the world's work agents can do, starting inside Anthropic.
Claude now writes and ships code, runs experiments and acts on people's behalf, for hours at a time. How much more it can take on depends on how safely it can operate. If, in the worst case, an agent misbehaves, Anthropic and the public may bear the consequences. Our mandate is to mitigate this risk, and Anthropic’s mission depends on it.
The Partnerships team pairs security engineers with the teams at Anthropic that build Claude, build agents and rely on agents. Those teams are our partners. When a team wants its agents to do more, we threat model the plan with them and build the controls together. Most of this has no playbook, so we have often created new controls from first principles. The ones that work become part of our toolbox, spread to other teams, and in some cases ship in our products.
We're hiring an Engineering Manager to lead this team of security engineers. This is first and foremost a people leadership role. Few have secured agents at scale, especially at a frontier lab, so we don't expect you to have done it. We do expect you to have led security engineering teams, and we care most about how you lead people and reason about security.
This role operates at the frontier. Each model generation, and each new harness, brings new challenges. The number of teams building on agents keeps growing, and partner teams won't always agree with your calls. In return, you will have the chance to directly contribute to making transformative AI go well, which is the heart of our mission.
Key responsibilities
Hire, mentor and grow senior and staff security engineers, and raise the bar as the team scales
Set the team's investment strategy, deciding which teams get embedded engineers, and for how long, as demand outgrows the team
Support the team through high-stakes safety and security calls made under uncertainty and on tight timelines
Balance long-term investment in shared controls against partner teams’ immediate asks
Deliver large security migrations across all of Anthropic
Work through difficult tradeoffs with partner teams in ways that build trust and understanding
Representative Projects
In the past, the team has:
Invented a new kind of classifier-based control for agents partnering with an internal team to develop and roll it out
Co-built a sandbox with a product team, choosing what to enforce first so that adoption stuck
Defined the security standards for running agents across the company and partnered with many different teams on how to hit these standards
Minimum qualifications
Excellent people management skills. You've hired, developed and managed senior and staff engineers, grown engineers into staff or lead roles, and kept a team delivering through changing priorities.
Deep security management experience. You've managed security engineering teams and answered to executives for risk and tradeoffs.
Strong written and oral communication skills. You've explained hard tradeoffs to executives and to engineers in plain words.
Resilience, emotional awareness, low ego and high empathy
Experience leading large migrations and highly cross-functional work
A willingness to dive into the details to tie-break complex trade-offs without any clear answer, and the ability to stand by these decisions
Preferred qualifications
Experience embedding security engineers with product, infrastructure or research teams, or running a security partnerships team
Agent security or AI/ML security experience
Familiarity with AI safety concepts and research
Leading in hypergrowth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects.
As a Partner Enablement Program Manager, you can expect to:
- Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments.
- Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy.
- Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call.
- Scale the program through automation, from automated agent review to bots and emails that support learners.
- Deliver training online and in person, including sales and technical sessions at our partner hackathons.
- Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback.
REQUIREMENTS
We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you:
- Are passionate about AI, technology and ElevenLabs products.
- Have built enablement or training programs at scale for partners, sellers or technical teams.
- Learn technical products quickly and can explain them to both technical and commercial audiences.
- Can run a program end to end: learning platforms, timelines, stakeholders and reporting.
- Can lead a session or workshop in front of sellers and engineers.
- Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments.
- Enjoy turning repeat work into automations, tools and agents.
- Have excellent communication skills and can adapt your message to different audiences.
Bonus:
- Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product.
- Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production.
- Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns.
- Telephony experience, such as SIP, Twilio or contact center platforms.
- Experience at a systems integrator, hyperscaler or technology partner.
- Experience with learning platforms such as WorkRamp.
- Proficient in Spanish or Portuguese.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading a partner enablement team as the academy grows.
- Moving into partner program leadership or Solutions Engineering.
LOCATION
This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
Overview
📍 Remote Global - Central and South America
We are seeking a WFM Central - Real Time Analyst to serve as the central governance layer for live operations across multiple Lines of Business (LoB). This is not a traditional monitoring role; it is designed for a high-caliber, forensic operator who functions as an operational architect. You will be a trusted partner to operational leadership, responsible for continuing to evolve our operations to a standardized, and fiscally sound control model.
The ideal candidate possesses the technical "know-how" of a forensic analyst and the communication prowess of a business consultant, capable of telling a compelling story through data to stakeholders ranging from Team Leads to Directors. You won't just report that a queue is at risk; you will diagnose the business impact, identify the root cause, and prescribe the specific levers leadership must pull to preserve SLA and the customer experience. You will be the owner of all aspects of the support queues and ensure we are meeting our customers where they need us.
Responsibilities
- Stakeholder Storytelling: Distill complex, "noisy" operational signals into high-impact narratives. You must be able to share in-depth observations and supporting data that tell a clear story to stakeholders, at all levels of leadership, on exactly what actions must be taken.
- Business-Level Analysis: Go beyond the "what" and the "why" to analyze long-term business trends. Evaluate the financial efficiency of SLA safeguarding and the fiscal impact of current staffing vs. demand density.
- Operational Control & Forensic Auditing: Serve as the authoritative "voice of reason" during incidents. Conduct forensic audits of agent behaviors such as "On Hold" abuse or status irregularities to ensure hidden capacity drains are eliminated.
- Centralized Core Governance: Enact queue management playbooks for real-time levers across multiple LoBs, ensuring aggressive SLAs are preserved through structured accountability.
- Strategic Planning & Optimization: Partner with WFM to create a concise feedback loop for continued improvement in planning and scheduling.
Qualifications
- Exceptional Communication: Proven ability to translate complex data into a clear jargon-free business story. You must be comfortable presenting actionable insights to senior leadership under high-pressure conditions.
- Advanced Forensic Analysis: Expert proficiency in Google Sheets is required, familiarity with Metabase preferred. You must be able to build complex, automated tracking tools and forensic audits from scratch. Not just for basic queue health, but also analyzing business data that influences our operations.
- Strategic Judgment: Demonstrated experience making high-judgment decisions that impact the entire business, particularly in environments with aggressive SLAs and fluctuating volume patterns.
- Operational Architecture: Take ownership in documenting best practices into governed frameworks and playbooks.
- Resilient Mindset: Comfortable operating autonomously in a 24/7 environment, with the flexibility to adapt to operational needs as part of a high-impact, interdependent team.
- Systems Fluency: Familiarity with Amazon Connect, Zendesk Omnichannel routing, and Assembled WFM is highly preferred.
What Success Looks Like
- Operational anomalies are quickly investigated, with root causes clearly identified and communicated, reducing repeat issues and leadership uncertainty
- You evolve queue management processes from reactive to a documented, standardized, and predictive operating model.
- Champion of the team’s brand with Operational Leadership. You are looked to as the primary source of truth, relying on your data-driven stories to make critical staffing and operational decisions.
- Live queues remain stable, governed, and resilient across all supported lines of business, even during unexpected spikes, outages, or incidents
- Stakeholders receive timely, clear updates during incidents that explain impact, cause, and corrective actions in a concise and actionable manner.
HIRING PROCESS
- Application
- Intro Call with Recruiter
- Case Study
- Interview with Central WFM - RTA Team Lead
- Interview with Queue Operations Manager - Core Services
- Interview with Head of Core Services
- Final Culture Interview with Executive Leadership
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Los Angeles, California
Workplace: OnSite
ABOUT US
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
________________________________________________________
THE ROLE
We are looking for an exceptional Chief of Staff to work directly with the CEO and turn business priorities into results. You'll take ownership of critical projects, drive execution across functions and countries, and build the structure needed to keep a rapidly growing organization moving.
You should be equally comfortable evaluating a business opportunity, resolving an operational problem, challenging a missed commitment, or personally completing the work needed to move a project forward. This role requires sound judgment, commercial awareness, attention to detail, and persistent follow-through. You will earn trust by understanding the business, making good decisions, and delivering consistently.
WHAT YOU WILL DO:
Drive the CEO’s priorities
- Translate priorities into clear plans with accountable owners, deadlines, budgets, and measurable outcomes.
- Independently lead selected projects from initial assessment through implementation.
- Anticipate problems, resolve dependencies, and bring decisions forward before they become bottlenecks.
- Maintain a clear view of the commitments that require the CEO’s attention.
Lead execution across teams
- Coordinate initiatives across sales, marketing, product, operations, finance, people, and after-sales.
- Work closely with U.S., European, and China-based teams to align requirements, decisions, and delivery timelines.
- Resolve gaps between departments and clarify ownership where responsibilities overlap.
- Work alongside regional leaders to deliver shared priorities.
Build operating discipline
- Establish practical processes for goal setting, business reviews, project tracking, and follow-up.
- Prepare focused leadership meetings, document decisions, and ensure agreed actions are completed.
- Track business performance and investigate missed targets, recurring issues, and execution gaps.
- Help leaders maintain high standards of preparation, responsiveness, and accountability.
Deliver special projects
- Lead initiatives such as market entry, product launches, dealer programs, organizational improvements, and business systems implementation.
- Represent the CEO in designated internal and external discussions within clearly delegated authority.
- Handle sensitive business and personnel information with discretion.
WHAT WE ARE LOOKING FOR:
- 10 years or more of experience in business operations, program leadership, or a Chief of Staff position with substantial implementation responsibility.
- Experience in consumer products, hardware, mobility, or another demanding operational business would be valuable. Bicycle industry experience is not required
- A strong record of completing and delivering complex projects and measurable business results in a fast-growing company.
- Strong analytical skills and a practical understanding of revenue, margins, costs, inventory, and business performance.
- The ability to influence senior colleagues, challenge constructively, and secure commitments across teams with strong and clear written and verbal communication.
- Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture.
- Strong academic background, with a record of high achievement and demonstrated analytical and problem-solving ability.
- Mandarin proficiency.
HOW YOU WORK
- You take ownership. You identify what needs to happen and carry it through.
- You move quickly. You make progress with incomplete information and adjust as facts change.
- You hold a high bar. You address missed commitments and performance gaps directly and professionally.
- You get into the details. You verify facts, understand root causes, and produce work yourself.
- You exercise independent judgment. You offer a clear point of view and know when to escalate.
- You build trust. You are discreet, reliable, and effective across different personalities and cultures.
SUCCESS METRICS
Within the first six months, you will have:
- Taken full ownership of several important initiatives and delivered agreed milestones.
- Established a reliable process for tracking leadership priorities, decisions, and commitments.
- Improved coordination across our international teams.
- Identified and resolved recurring operational bottlenecks.
- Reduced the amount of time the CEO spends chasing updates and coordinating execution.
- Built credibility as someone who can be trusted with difficult, ambiguous work and deliver results.
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OUR COMPENSATION AND BENEFITS
- Generous salary and medical/dental/vision benefits
- Demo bike fleet and comprehensive travel allowances
- Office in sunny Santa Monica
EQUAL OPPORTUNITY
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
ГибридSan Francisco, California; New York, New York; As our Global Mobility Manager, you'll build the bridges that make that true for our own team: immigration, relocation, and global expansion, all in one program that you shape, own, and scale; Own immigration and relocation across hiring, transfers, rotations, and assignments, backed by clear policies and playbooks; Build deep partnerships with People, Talent Acquisition, Legal, Finance, Accounting, and Tax to ship complex immigration and relocation cases quickly and compliantly
San Francisco, CA | New York City, NY
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УдалённоseniorUnited States; St. Louis; Detroit; Charlotte; Denver; Chicago; Seattle; Austin; Minneapolis; Phoenix; Atlanta; Washington D.C.; New York; Los Angeles; Houston; Boston; Columbus; San Francisco; Dallas
УдалённоheadUnited States; Canada; Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred
УдалённоheadColombia; Brazil; Argentina
ГибридleadParis, France
ОфисSan Francisco, CA; New York, NY
УдалённоRemote-US; In this 6-month contract, you’ll be owning interview logistics, keeping candidates informed, and helping us deliver a best-in-class candidate experience across technical and non-technical roles; We strongly encourage candidates of all backgrounds to apply
USA; For candidates outside of these areas, you may be eligible for our relocation assistance program
ГибридNew York
New York, New York
US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
ГибридLos Angeles, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
УдалённоThis role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required
УдалённоГеография найма не уточнена
ОфисLos Angeles, California; Experience working across countries, cultures, and time zones and high EQ for fostering good communication and working culture