ZILO is looking for an Operations Analyst to process subscription and redemption orders handle investor onboarding and run daily reconciliations for its US digital transfer agency in cooperation with the UK hub.
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ZILO is looking for an Operations Analyst to process subscription and redemption orders handle investor onboarding and run daily reconciliations for its US digital transfer agency in cooperation with the UK hub.
ZILO is looking for a Head of Operations to hold in-jurisdiction operational accountability for its SEC-registered US transfer agent including dealing window turnaround reconciliation and oversight of the UK operations hub.
Deblock is looking for an IT Operations Manager to own team tooling and onboarding and keep the company compliance-ready while partnering with product on new launches and driving operational reviews and the team roadmap.
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Настроить подборLocation: New York Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. About the Galaxy Summer Internship Program The Galaxy NYC Summer Internship Program is an immersive, nine-week experience taking place on-site in our New York HQ office. During the nine weeks, you will gain hands-on, practical work experience on our Data Center Growth & Development team , working on real products and problems alongside the people building them. In addition to learning on the job, Galaxy interns participate in professional development programming, social events, and networking opportunities with senior leaders. Program Dates : June 7th – August 6th, 2027 What You'll Do: You will support the team across the lifecycle of a data center project, from the first look at a site to a signed deal. Expect real work with real deadlines, not a side project. Help scout and evaluate potential data center sites by looking at what makes a location work: power, land, fiber, and permitting. Keep our pipeline of sites and market deals organized so the team always knows what is live and what is next. Track industry trends, computing demand across stakeholders, power market dynamics, and turn what you find into short insights for the team. Support the financial models that show whether a project makes sense and what returns it could deliver. Help prepare the memos and presentations senior leaders use to make major investment decisions. Work with cross-functional partners across capital markets, power, land, legal, and engineering to keep deals moving. Use AI tools to work faster and smarter and build small tools the team can use every day. What We're Looking For: We welcome students from finance, engineering, and related quantitative backgrounds. You do not need data center experience; you need curiosity and the drive to learn fast. Currently pursuing a Bachelor’s degree in Finance, Economics, Engineering (electrical, mechanical, civil, or similar), Real Estate, Business, or a related quantitative field. Strong analytical and quantitative skills, with solid Excel fundamentals and an interest in financial modeling. Comfort using AI tools to research, analyze data, automate repetitive work, and build simple tools. Coding experience in Python or SQL is a plus but not required. Strong written and verbal communication, with the ability to explain your findings clearly and concisely. Excellent attention to detail, organization, and time management across multiple tasks. A self-starter attitude: you ask good questions, take ownership, and are not afraid to dig into unfamiliar topics like power markets or real estate contracts. Genuine interest in digital infrastructure, AI compute, and energy transition. Eligibility Requirements: Undergraduate or master’s students graduating between December 2027 and June 2028 Eligible master’s students must have fewer than two years of relevant, full-time work experience Students enrolled in PhD or JD programs are not eligible to apply Here are some of the industry-leading benefits of interning at Galaxy: Opportunities to learn about the Digital Asset and Data Center industry Free daily snacks and weekly lunches Smart, entrepreneurial and fun colleagues Employee Resource Groups *Benefits may vary based on location. Interns are classified as non-exempt employees and will be paid a rate of $55/hr. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.
Location: Remote - USA Workplace: Remote Chainalysis is building a modern, scalable procurement function to support the company’s growth. The Procurement team partners with Finance, IT, Security, Legal, Privacy, and business teams to make purchasing decisions that are cost-effective, compliant, and aligned with business needs. We are establishing category strategies, improving spend visibility, and strengthening supplier and contract governance. In this role, you’ll: - Build and maintain a complete view of SaaS and software applications, owners, contracts, renewal dates, spend, license counts, and utilization. - Identify software overlap, redundancy, and shadow IT; develop consolidation plans that reduce vendor count and cost while supporting business continuity. - Manage the renewal calendar and engage stakeholders 120–180 days ahead of renewals; right-size licenses and negotiate co-terms, multi-year pricing, price protections, and flexible true-down rights. - Partner with IT, Security, and business owners to assess platform-versus-point-solution choices and develop plans to retire or replace tools. - Establish intake and approval workflows that review new software purchases for duplication, security, privacy, and cost before commitment. - Develop and execute category strategies across assigned indirect spend, which may include cloud and infrastructure, professional services, marketing, data providers, facilities, travel, telecom, and HR-related services. - Lead RFI, RFP, and RFQ processes from requirements gathering through vendor selection, negotiation, and award. - Negotiate commercial terms and partner with Legal on contract provisions, including SLAs, liability, data protection, termination, and renewals. - Manage supplier performance and risk through business reviews, scorecards, due diligence, and ongoing coordination with Legal, Privacy, and Security. - Apply procurement policy and approval requirements, including ensuring an approved PO is in place before signature; maintain accurate supplier and contract records for audit readiness. - Report spend, savings, sourcing pipeline, and supplier risk to Procurement leadership and Finance, using an agreed methodology for hard savings, cost avoidance, and avoided true-ups. We’re looking for candidates who have: - 5+ years of experience in procurement, sourcing, or category management, including meaningful ownership of SaaS or software spend. - A demonstrated track record of measurable savings through vendor consolidation, license optimization, and negotiation. - Experience negotiating SaaS and software agreements, including subscription terms, usage metrics, renewals, true-ups, and price protections. - Working knowledge of commercial contract terms and the ability to partner effectively with Legal. - Strong analytical skills, including experience with spend analysis, utilization analysis, and business cases in Excel or similar tools. - The ability to influence engineers, executives, and budget owners and to build alignment across functions without relying on formal authority. - Clear written and verbal communication skills. Nice to have experience: - Working at a high-growth technology company or a company preparing for, or recently through, an IPO. - Using SaaS management, spend-visibility, procurement, or ERP platforms. - Managing cloud, data, or infrastructure categories. - Supporting security, privacy, or third-party risk reviews. - A CPSM, CIPS, or equivalent professional certification. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here. At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Dallas-Fort Worth, TX; Austin, TX; Houston, TX; Denver, CO Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! Who You Are: Strategic leader with 6+ years of experience, with a track record of driving strategy and leading complex operations; Bachelor’s degree required Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility Savvy and tactful communicator: you intuitively find the right tone in every situation Foster a culture deeply committed to providing a world class customer service experience Strong analytical thinker who uses data to guide strategy, not just report outcomes. Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility Problem solver; you don’t accept the status quo and are always looking for creative solutions What You'll Do: Own and manage the end-to-end operating strategy of Via’s services on behalf of our partner. Manage the financial performance of the service, including managing P&L, forecasting budgets, and driving strategy to improve profitability and efficiency. Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation. Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience. Serve as the face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners. Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis. Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations. Travel to and from DFW as needed Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $140,000 - $190,000 per year + RSU package We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.
We are seeking a proactive, results-driven Manager, CMC Materials Management to own domestic and international logistics supporting our research, development, and manufacturing programs. Own end-to-end materials logistics:
You are the person who makes sure every cabin is guest-ready before the next family arrives. Follow up with cleaners on turn status, ETAs and anything blocking completion.
We are seeking a detail-oriented Supply Chain Planner to support short-term planning for server hardware deployment. Support short-term supply chain planning for server hardware deployment, translating customer demand forecasts into actionable supply plans.
Управление командой (оценка, мотивация, управление эффективностью).
Location: Москва Workplace: Офис Наша команда участвует в эксплуатации офисов Яндекса: делает их максимально комфортными для сотрудников и обеспечивает особую атмосферу и уют. Присоединяйтесь к нам, если занимались обслуживанием офисов от 5000 кв. м, отлично знаете MS Excel и умеете найти общий язык с разными людьми. Для сотрудников Яндекса офис — это второй дом. Важно, чтобы сотруднику приносила удовольствие не только сама работа, но и те условия, в которых он проводит рабочие часы. Наша команда участвует в эксплуатации офисов: делает их максимально комфортными и обеспечивает особую атмосферу и уют. Чтобы современный офис соответствовал высоким критериям, необходима правильная работа всех систем и механизмов здания. Поддерживать её — это ваша главная цель. Обязанности Контроль и администрирование задач по эксплуатации зданий Вы будете отвечать за ремонт, техническое обслуживание и эксплуатацию механизмов, фурнитуры, мебели, оборудования и аксессуаров, а также планировать бюджет и вести отчётность. Курирование работ подрядных организаций Понадобится выбирать подрядчиков, составлять технические задания, проверять сметные расчёты и сопроводительную документацию, отвечать за техническую приёмку ремонтных работ и объектов, контролировать качество и сроки работ, закупать материалы и заказывать услуги. Работа с заявками сотрудников Вам предстоит взаимодействовать с сотрудниками и подразделениями компании, распределять входящие заявки, участвовать в закупках, выдавать товары и оборудование, оптимизировать рабочие процессы, искать технические решения при реализации задач. Требования * Занимались эксплуатацией и обслуживанием офисов от 5000 кв. м * Уверенно владеете ПК, отлично знаете MS Excel * Работали в службе эксплуатации * Аналитически мыслите * Можете работать с большим объёмом информации * Умеете расставлять приоритеты * Найдёте общий язык с разными людьми, вежливы и позитивны
Location: Paris Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Healthcare Sites Development Manager People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as: 🎯 What drives us — We're obsessed with helping our members live healthier - Mission is the Boss: long-term thinking, seeking our mission success above all else. - Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences. 🏆 How we build excellence — We hire the best people and give them platform to succeed - Champions of excellence: extremely high standards and talent density. - Distributed ownership: accountable enlightened despots, everyone owns their decisions and results. - Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously. 🤝 How we grow together — We help each other improve through honest feedback and bold thinking - Optimistic alchemy: optimists who collaborate with genuine care and support teammates. - Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally. - Bold & creative contrarians: think differently to achieve greatness, try new approaches. ⚡ How we move fast — We fight complexity and focus on what matters most - Disciplined in execution: taking decisive actions with focus that compounds success over time. - Fight for simplicity: only high impact processes, smart frugality. 💡 The Missions Prévenir is a new Occupational Health and Prevention Service (SPSTI) in Île-de-France, built to rethink occupational health with Alan's technology, for the benefit of employees and of healthcare professionals (HPs). Its first medical centre opened at Valmy (Paris 10th) in April 2026, and 4 sites are already running. Prévenir is about to scale fast: the ambition is to open several new small centres around Paris in 2027 (Seine-et-Marne, Val-d'Oise), first inside ready-to-operate sites, then in premises of its own (rented or bought), including a flagship centre in Paris. The exact plan is still being shaped, and you will help shape it. We are looking for someone senior and visionary enough to carry the vision and strategy of Prévenir's sites from day one, while being happy (and excited) to be hands-on as much as needed, with a start-up mindset. Health, member experience and innovation are at the heart of the role. You would join Alan as a full-time Alaner in the Workplace team: you work for Alan, not only for Prévenir. At first, most of your time goes to Prévenir: opening new sites, making them compliant and ready for patients with a real Prevenir's spirit, running the centres day to day with the center managers, and building the vendors, budgets and playbook that will let it grow from 4 to many more sites. Prévenir is a separate entity from Alan: it signs its own leases and contracts, and you prepare, negotiate and advise on its behalf. You will work alongside the Facility Manager in charge of Alan's offices at Valmy, and turn what you learn into playbooks, checklists and templates (openings, fit-out, vendors, compliance) that serve Prévenir's centres as much as Alan's own offices. The position is based in Paris, with regular field visits across Île-de-France (Paris, Seine-et-Marne, Hauts-de-Seine, Val-d'Oise), and requires an onsite or field presence at least 4 days per week. 👀 More specificities on the profile we're looking for (level range targeted on our level grid: C1-D) Detailed missions Set the vision - Define and carry the vision and strategy for Prévenir's sites from day one: site model, technical and experience standards, and a 2–3 year real-estate roadmap, alongship Prévenir's and Alan's leadership and kept up to date as the plan evolves - Bring innovation: test new centre formats (shared, modular or temporary sites), and have a smart use of AI to make each opening faster, cheaper and better for HPs and patients Open and build new sites - Find and technically qualify new sites: define search criteria with the Occupational Health team, visit candidate sites, and give a clear go / no-go recommendation with an estimated cost - Open small centres inside ready-to-operate sites: check that the host site works for medical use, agree the terms with the host operator (services, charges, service levels, who does what), do the light set-up and prepare the opening - Prepare and negotiate leases with Legal and Finance, and be the single operational point of contact for landlords, architects and vendors - When relevant, lead fit-out works end to end: brief and manage architects, project managers and contractors, plan backwards from the opening date, secure administrative and safety authorisations, manage acceptance and close snags - Contribute to the rent vs buy thinking by providing technical due diligence on any potential acquisition (condition of the building, works to expect, regulatory constraints, running costs) Make every centre medical-ready, unique, safe and healthy - Make every site ready for patients: consultation rooms, patient flows, confidentiality (acoustics), hygiene and cleaning, medical waste, hand-washing points, IT / network and badge access set up with the IT team - Own the safety and security of every centre, for patients, HPs and visitors: access control, intrusion alarms and video surveillance where relevant (in line with GDPR), fire safety, evacuation procedures and drills, first-aid kits and defibrillators where required, and clear procedures for incidents and for HPs working alone - Put prevention at the heart of the run: identify the main risk areas of each centre (fire safety, HVAC and air quality, water, electrical, access control), build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep each site's safety register up to date Run the centres day to day - Run the day-to-day for existing and new centres with the center managers (ASSTs): sort and diagnose requests, fix what can be fixed, send the rest to the right contractor, and follow each intervention until it is done and checked - Own the logistical run of the centres in partnership with the center managers: supplies, snacks, mail, printing, small furniture and IT equipment, access and badges, cleaning. Agree a clear split of who does what and give them simple routines, checklists and documentation so they become autonomous - Create and keep alive the Prévenir spirit in every centre, as the Workplace team does for Alan its own offices: a welcoming, consistent and on-brand place for HPs, ASSTs and patients, using their feedback to keep improving it Manage vendors, budgets and playbooks - Build a standard vendor panel (maintenance, fire safety, cleaning, medical waste, access control, furniture) with SLAs, penalties and exit terms. Run tenders and invoice checks, and reuse contracts across sites - Own the budget with Finance and the Occupational Health team: capex (fit-out, equipment, furniture) and opex (rent, charges, maintenance) per site, monthly follow-up, and realistic figures to feed the medical centres business model - Track, improve and document: run a simple dashboard (open requests, intervention times, openings progress, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write the opening playbook and technical checklist reused for each new site Be a full member of the Workplace team - Take part in the team's rituals and priorities, work with Alan's Workplace scope and join the on-call rotation (daily Office Management tasks) Key outcomes by 1 year - A vision and a 2–3 year real-estate roadmap for Prévenir's sites are shared and approved by Prévenir's leadership and Alan within the first 3 months, and kept up to date - Existing centres are under control: contracts, leases, mandatory checks, equipment, open requests and risks are mapped and documented, with no missed regulatory check or expired contract - Preventive maintenance plans and safety registers are live on every centre, with at least 3 prevention areas identified, each with an action plan and KPIs - One single channel logs and tracks requests from the centres, each with an owner and a deadline; resolution time is measured and decreasing; a dashboard tracks requests, openings and budget; at least 3 recurring tasks are automated - The new centres planned for 2027 open on time, with safety, accessibility and authorisations validated before the first patient and a budget under control - A replicable opening playbook, a building technical checklist, a standard vendor panel and standard contract templates are in place and reused across sites - Every centre feels like Prévenir, is safe and secure (access control, alarms and emergency procedures in place and tested, drills done on time), and is healthy. - At least one innovation (new centre format, building tech or AI use case) has been tested in a centre, with clear results on cost, speed or HP and patient experience You may be a great fit if you are: - A multi-site Facility / Technical Manager (6–10 years of experience) in a network of regulated, public-access sites: clinics, medical or radiology centres, labs, dental or health-centre networks, nurseries, fitness, retail networks - A real-estate project manager in charge of network expansion and site openings, with a real sensitivity to the run - A head of technical services of a clinic or private hospital who wants to move to a growth environment - A works / fit-out project manager (chef de projet travaux, maîtrise d'ouvrage) with strong ERP experience and some maintenance and run exposure - A site or contract manager at an FM service provider (healthcare accounts) who wants to move in-house, or a Workplace / Facility Manager in a scale-up who has led several office openings or moves What we're looking for - Solid technical understanding of buildings: HVAC, electrical, plumbing, fire safety systems, doors and access control, and the ability to challenge a technician or an architect - Proven experience of opening or fitting out sites: works follow-up with architects, project managers and contractors, planning, acceptance, snags - Knowledge of the French regulatory framework for public-access buildings (ERP classification, safety commission, works authorisation, accessibility, mandatory periodic checks, safety register) - Good knowledge of site safety and security: access control, intrusion alarms, video surveillance (and related GDPR rules), evacuation and emergency procedures, incident management - Lease and landlord management: you can read a lease, understand who pays and does what, and negotiate with landlords and agents - Proven vendor and contract management (SLAs, penalties, price indexation, tenders, invoice control) and budget ownership (capex / opex per site, total cost of ownership) - Project management of several sites in parallel, with strong prioritisation, including urgent incidents - Ability to work with senior and varied stakeholders: HPs and doctors, directors, Legal, Finance, IT, landlords, architects - Senior enough to set a vision and a strategy, and to carry and defend it with Prévenir's leadership and Alan, with a start-up mindset: frugal, fast, comfortable building from scratch with changing priorities, and happy to be hands-on - Exceptional communication in French (fluent) and professional English - A member-first mindset: you think about the HP, patient and Alaner experience, not the process - Appetite for digital tools, AI and basic automation to reduce repetitive work, and the ability to document in a way the whole team and AI agents can leverage - Mobility across Île-de-France (Paris, 77, 92, 95 and more) - Visionary and hands-on, autonomous and proactive, at ease with ambiguity while the plan (number of sites, rent vs buy, timing) is still evolving, calm when things don't go as planned, and discreet and respectful of the medical environment Nice to have - Experience of medical, paramedical or health-related sites (centres de santé, clinics, labs), including ERP type U requirements - A technical diploma or certification (BTS / DUT in building maintenance or energy, SSIAP) and electrical habilitation - Experience of a technical due diligence on a building purchase, or of a sale-and-leaseback / long-lease structure - Experience with indoor air quality or energy-efficiency projects - Experience using a CMMS / GMAO tool, or building one with no-code tools - Extensive experience leveraging AI to build scalable processes or automate recurring tasks - Prior experience in a high-growth company or scale-up, ideally in a network-expansion context 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Country-specific commuter benefits. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Fair rewards. Generous equity packages complement your base salary. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Porto Workplace: Hybrid Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Porto Site Lead to support our mission. This role is based in Porto, Portugal and operates on a hybrid work model (in-office 3 days per week). ABOUT THE TEAM Trust & Safety keeps Patreon welcoming and fair, so creators and their fans can connect and creativity can thrive. We set clear standards and act quickly and consistently when something's off. Porto is our main Trust & Safety hub in Europe, where a significant share of our safety work gets done. It's a close-knit, multidisciplinary team of content specialists, project and program managers, vendor managers and policy experts, sharing the office with colleagues in Support, Fraud and Compliance. As Patreon grows into a place where fans discover new creators and communities, the work done in Porto matters more than ever. ABOUT THE ROLE We're looking for an experienced operations leader to run Trust & Safety in European hours and lead our Porto site. As T&S Operations Lead, you'll own how well Porto runs: healthy queues, targets met, smooth handoffs to our US team, and a team that knows what's expected and how they're doing. Operational excellence, team enablement, and capacity planning are at the heart of the job. You'll be the senior operations leader on site from day one, with a direct report focused on operations enablement and a scope built to grow as Porto does, including leading more of the site's team over time. You'll work hand in hand with our global Trust & Safety leaders on policy, quality, tooling, and partner management, and bring Porto's perspective into the decisions that shape how we keep Patreon safe. As Porto’s Site Lead, you’ll represent the whole office, not just T&S. You'll serve as Porto’s site representative: chairing the Porto Leadership Council, partnering with Workplace/HR, and bringing the needs of Compliance, Fraud, Support Experience, and T&S into site-wide decisions. WHAT YOU'LL DO - Run European-hours operations to target. Co-own queue health, review rates and service levels with the leaders of each safety area while Porto is online. Spot drift early, fix what you can, and escalate the rest with a clear owner and timeline. - Plan capacity. Work with the leaders of each safety area and our program managers to build monthly capacity plans across our in-house team, outsourcing partners and automation, and rebalance work when volume shifts. - Deliver on our targets, and find out why we miss. The leaders of each safety area set targets for their work and agree them with you. You'll be the single place those goals come together for Porto: deliver them on the ground, track progress, coach the team, and dig into root causes when we miss on efficiency or quality, then bring back what you learn. - Raise the bar on how we operate. Co-own the playbooks, training and workflow changes our safety-area leaders and program managers design, lead their rollout in Porto, and measure the impact on quality, handle time and backlog. - Keep work moving between Europe and the US. Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops. - Lead incidents in European hours. Contain issues using our playbooks, make the call when a decision can't wait, and hand off with full context. - Look after the team. Make sure people doing high-exposure work have the rotation, breaks and support they need, notice early signs of strain, and involve people before changes that affect them. - Lead the site. Chair the Porto Leadership Council, bringing together every team in the Porto office, from Support to Fraud and Compliance. Be Porto's voice with US leadership, and build a culture where people feel connected and recognized. - Grow Porto's team and leaders. Develop your direct report and the site's emerging leaders, and help Porto keep a strong mix of specialist, project, program, and policy talent. WHAT YOU'LL OWN - Your call, for Trust & Safety in Porto: running our operations day-to-day in European hours. That includes keeping work flowing when volume spikes, covering absences, containing incidents using our playbooks, and setting the team's operating rhythm. Other teams in the office keep their own leadership. - Your call, for the Porto site: the Porto Leadership Council’s agenda and how Porto shows up with Execs and US leadership. Other non-T&S teams keep their own leadership. You align and represent them, you don’t manage them. - Agreed with the leaders of our safety areas: the targets they set for their work, monthly capacity plans, shifting work between areas, and workflow changes that affect enforcement decisions. - Owned by partners, with your input: policy and enforcement standards, quality standards, HR matters and vendor contracts. You'll have a strong voice in all of them. ABOUT YOU - 8+ years leading content moderation, Trust & Safety or customer support operations. Whether in-house or at an outsourcing partner, you've run the people, targets, and quality of a content or customer-facing team. Workforce management and quality leadership in those settings count too. - You have a track record of moving the numbers. You've owned throughput, quality, and service-level goals for an operations team, built capacity plans, and delivered measurable improvements you personally drove. - You've scaled operations with outsourcing partners or automation. - You lead with clarity and fairness. You set expectations, give direct feedback with care, and stay calm when things get hard. - You work well across teams. You've led alongside teams you don't manage, and you know when to decide and when to align. - You're fluent in English. Portuguese is a strong plus. - You're based in Porto, or ready to relocate. We'll support your move. NICE TO HAVE - Trust & safety experience, especially with EU/UK online-safety rules. - Experience leading a site or office in Portugal or elsewhere in Europe. - Experience with AI-assisted moderation or quality programs. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST YEAR - Review rates and handoffs in European hours are consistently on target. - T&S has a clear, reviewed capacity plan, updated monthly. - Quality findings turn into action within 90 days. - The Porto Leadership Council meets on a regular cadence with agreed site priorities. - The Porto team feels more connected and more confident in where they're headed. WHY JOIN - Lead a site. Shape how our main Trust & Safety hub in Europe runs, with real decision rights from day one. - Room to grow. A clear path to leading more of Porto's team as the site grows. - Meaningful work. Help keep a community of millions of creators and fans safe. - Life in Porto. One of Europe's most livable cities, on the Atlantic coast. HOW TO APPLY Along with your CV, answer one short question (a few sentences is plenty): tell us about an operation you led. How many people, what volume, and one metric you improved? If one of our recruiters reached out to you, we'll cover this in your first call instead. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. ABOUT PATREON Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with Portugal and EU pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time. Compensation: €4,116 – €6,183 per month (gross base salary), paid on a 14-month basis (total annual cash compensation: €57,633 – €86,562). Final placement within the cash range is determined by skills, experience, and alignment with Patreon's internal pay bands. This role is also eligible for equity compensation.
Location: Тольятти Workplace: В офисе О компании Команда технического блока экосистемы обеспечивает бесперебойную работу мобильной связи и интернета. А так же занимается улучшением технологий и оборудования, чтобы обеспечить клиентов качественными услугами. Обязанности обрабатывать заявки на проведение монтажных работ и устранение аварий; оформлять документы для подключения интернета и ТВ; работать с оборудованием по списанию в сервисный центр; координировать работу монтажников и контролировать выполнение показателей; осуществлять выездные проверки качества работы монтажников (г. Тольятти, г. Жигулёвск); участвовать в наборе команды; обучать и проводить первичную адаптацию новых сотрудников. Требования высшее/среднее специальное техническое образование; навыки работы с контрольно-измерительными приборами; владение персональным компьютером на уровне опытного пользователя; знание основных принципов построения фиксированной сети и эксплуатации. Условия оформление по трудовому договору в штат компании; пятидневную рабочую неделю с графиком работы с 9:00 до 18:00, пятница сокращенный день; совокупный доход: оклад + квартальная премия премия; ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников; материальная помощь в сложных жизненных ситуациях; отпуск 28 календарных дней + 3 дня за ненормированный рабочий день; компенсация расходов на выбор сотрудника, например, на спорт, ипотеку или питание. Специальные предложения от партнеров и скидки от продуктов экосистемы МТС; мобильная связь за счет компании и льготные тарифы для близких; подписка на онлайн-кинотеатр KION, сервис МТС Музыка, книжный сервис Строки от МТС, безлимитные мессенджеры и соцсети; собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучения для карьерного развития.
Роль для руководителя, который умеет управлять территориально распределённой розничной сетью и отвечать не просто за выполнение плана, а за экономику региона целиком. Здесь нужен человек, который понимает, как связаны продажи, ФОТ, сервис, команда, ассортимент и рентабельность — и умеет через эти показатели влиять на коммерческий результат.
Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. Facility Manager — Hard FM People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as: 🎯 What drives us — We're obsessed with helping our members live healthier - Mission is the Boss: long-term thinking, seeking our mission success above all else. - Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences. 🏆 How we build excellence — We hire the best people and give them platform to succeed - Champions of excellence: extremely high standards and talent density. - Distributed ownership: accountable enlightened despots, everyone owns their decisions and results. - Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously. 🤝 How we grow together — We help each other improve through honest feedback and bold thinking - Optimistic alchemy: optimists who collaborate with genuine care and support teammates. - Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally. - Bold & creative contrarians: think differently to achieve greatness, try new approaches. ⚡ How we move fast — We fight complexity and focus on what matters most - Disciplined in execution: taking decisive actions with focus that compounds success over time. - Fight for simplicity: only high impact processes, smart frugality. 💡 The Missions Alan has grown to more than 1,000 Alaners, with 600+ hires expected in 2026 alone. The Workplace team is the engine behind the experience Alaners have every day, and that experience starts with a building that simply works: safe, comfortable, compliant, with air that is good to breathe and doors that open when they should. As the company scales, our technical footprint grows with it. Today, technical maintenance at our Paris HQ (Valmy) relies on a part-time factotum and on team members who handle it on top of some other scopes. We are opening a dedicated, full-time Facility Manager position to give more love to our offices and to anticipate needs. The first focus is the run at Valmy (our HQ), with a strong prevention mindset. As Alan keeps growing, more real-estate projects are likely (new floors, a possible office move, sites abroad...): we expect you to grow into the technical lead on them. The role is part of the Workplace team and covers a single contract: Workplace Experience. The position is based in Paris and requires an onsite presence at least 4 days per week. 👀 The profile we're looking for (level range targeted on our level grid: B1-C1) Specific missions - Make prevention the heart of the role. Identify the main risk areas (HVAC, water leaks, fire safety, access control). Build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep the safety register up to date. - Do regular office rounds with the Valmy services team to spot wear and risks (leaks, lighting, HVAC, doors, badge readers, fire safety) before Alaners report them. Turn each finding into an action with an owner and a date. - Run day-to-day maintenance. Sort and diagnose Alaners' requests and fix small issues directly yourself (e.g. changing a light bulb). Send the rest to the right contractor, and follow each intervention until the work is done and checked on site. - Be the single technical point of contact for our vendors and our landlord. This covers contracts and SLAs (agreed service levels and intervention times), invoice checks, tenders, and escalation of building-level issues under the lease. - Own the legal and financial side of FM, with Legal and Finance: regulatory compliance (ERP / labor code safety rules, mandatory checks, audit findings), lease obligations, and the maintenance budget (opex / capex) with monthly cost follow-up and optimization. - Keep our offices safe, healthy and comfortable for all Alaners, in line with our Healthy Business positioning (air quality, thermal comfort, fire safety, accessibility...). - Track, improve and document. Create and run a simple dashboard (open requests, intervention times, recurring issues, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write procedures that can be reused for new floors and sites. - Own Alan's obligations under the Décret tertiaire (energy-reduction law for office buildings over 1,000 m²) at Valmy and future offices, with the landlords. - Cover the technical needs and follow-up required at the Prévenir medical center hosted at Valmy - Over time, lead the technical side of our real-estate projects (floor take-overs, office moves, new sites): technical checks of buildings, follow-up of works with architects and project managers, move planning. - Work daily with cross-functional teams: Legal (compliance, lease), Finance (budget, invoicing, cost optimization), IT (network, access control, room equipment) and Security (office safety policies, crisis reaction). - Join the on-call rotation (daily Office Management tasks). Key outcomes by 1 year - All hard FM contracts are mapped, documented and tracked (scope, SLAs, renewal and exit dates, costs, mandatory checks): no missed regulatory check or expired contract - A preventive maintenance plan is live at Valmy, and the share of corrective / emergency interventions has measurably decreased - At least 3 prevention areas identified, each with a specific action plan and clear KPIs - Regulatory compliance is up to date: safety register complete, periodic checks done on time, audit findings closed - New fire safety equipment provider selected and onboarded - Air quality measured on all floors, issues diagnosed and a corrective action plan delivered - Led at least two vendor reviews or tenders, produced clear findings and took the corresponding decisions autonomously - An FM dashboard tracks service quality, vendor performance and budget consumption; at least 3 manual or recurring tasks automated - A replicable FM playbook and a building technical checklist exist, ready to be used for a new floor, an office move or a new site You may be a great fit if you are: - A Facility Manager / Technical Manager with 3–6 years of experience on multi-technical (tertiary / office) buildings, in-house at a scale-up or large company - Coming from an FM service provider or a property manager (site manager, contract manager) and wanting to move in-house and own the client side - A multi-technical maintenance profile (HVAC, electrical, fire safety) who has grown into vendor management, budget ownership and compliance - A Workplace manager with an FM scope, or a works / fit-out project manager with solid maintenance and run experience What we're looking for - Solid technical understanding of building systems: HVAC, electrical, plumbing, fire safety systems (alarm, extinguishers, emergency lighting), doors and access control - Knowledge of the French regulatory framework for offices (ERP / labor code safety rules, mandatory periodic checks, safety register, safety commission) - Proven vendor and contract management: SLAs, penalties, price indexation, tenders, invoice control - Ability to manage the landlord relationship and understand lease obligations (who pays and does what) - Electrical habilitation (mandatory, as the role fixes small electrical issues directly) - Exceptional communication in French (fluent) and professional English - Attention to detail, strong problem-solving, and the ability to juggle priorities, including urgent incidents, with a calm and constructive attitude when things go wrong (leak, outage, alarm) - A prevention mindset, autonomy and strong accountability: you spot what can be improved before being asked - A member-first mindset: you think about the Alaner experience, not the process - Appetite for digital tools, AI and basic automation to reduce repetitive work (ticketing, maintenance tracking, dashboards), and the ability to document in a way the whole team and AI agents can leverage Nice to have - A technical diploma or certification (e.g. BTS / DUT in building maintenance or energy, SSIAP) - Experience with indoor air quality or energy efficiency projects (sensors, ventilation, Décret tertiaire) - Experience with a CMMS / GMAO tool, or building one with no-code tools - Experience leveraging AI to build scalable processes or automate recurring tasks - Experience in a high-growth tech company or scale-up - Having followed or led a fit-out, an office move or a new-site opening 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Country-specific commuter benefits. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Fair rewards. Generous equity packages complement your base salary. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Задачи: — Управление и развитие розничного бизнеса в городе Перми и Пермском крае — Обеспечение коммерческой эффективности ККО, канала привлечения и сопровождения зарплатных клиентов — Выполнение поставленных задач и плановых значений — Развитие зарплатного направления — Развитие ипотечного направления Требования: — Опыт работы на позиции директора по розничному бизнесу или руководителем сети отделений банка от 3 лет — Опыт управления несколькими офисами продаж и зарплатным направлением — Опыт руководства коллективом от 30 человек — Наличие примеров успешных инициатив или проектов, реализованных на уровне города или территории Контакты: — obalina@alfabank.ru
Location: London; United States; New York; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs moves fast - by design. We run lean, we bias toward action, and we trust our people to figure things out. That's how we've built world-leading AI products in three years with a fraction of the headcount of our peers. But speed at 200 people and speed at 1,000+ people are different challenges, and the systems, habits, and connective tissue that let a company move fast without breaking things don't build themselves. As our Company Operations Lead, you'll own the infrastructure that lets ElevenLabs keep its velocity as it scales. Not by adding process for process's sake - but by building the right systems, in the right places, at the right time, so that the rest of the company can focus on what they do best. You'll establish the operating layer that keeps a 50-country, hybrid organization coherent; drive the strategic planning cadence that keeps leadership aligned; and deploy a lean team of strategic generalists against the company's most urgent cross-functional challenges. You’ll be responsible for: - Operating Cadence: Running the planning and alignment cycles that keep the company pointed in the right direction. This includes OKR planning, workforce, and headcount planning. - Operating System: Building and maintaining the infrastructure layer that lets the company move faster. Systems of record, org taxonomy and governance, and the knowledge management systems that ensure information flow effectively across our remote-first team. - AI Enablement & Agentification: Ensuring every team at ElevenLabs has the tools, access, and knowledge to work effectively with AI. You'll own the internal AI enablement framework - managing tool access and rollout, identifying where agents and automation can accelerate how functions operate, and building the learning opportunities and champions programmes that drive deep adoption. You'll work closely with Security, IT, and the Automations team to ensure what gets built is built right. - Operations Centre of Excellence: Defining what great operations looks like at ElevenLabs and embedding it across the company. You'll set the blueprint that makes operational excellence repeatable and deploy the team as embedded operators inside other functions, standing up best practices, up-skilling teams, and handing off cleanly once the work is done. REQUIREMENTS We do not require formal experience, certifications, or degrees. We do require: - Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company - ideally through a meaningful scaling inflection (Series B–D trajectory or equivalent). - Track record of standing up functions and systems from scratch and handing them off, rather than owning a permanent queue. - Structured problem-solving background - strategy consulting, a BizOps or Chief of Staff seat with genuine strategic scope, or an operator role that required both systems-building and executive influence. - Strong AI and tooling fluency - you should be pushing the organisation on what's possible with AI enablement, not chasing it. - Exceptional stakeholder management: you can partner with founders and Leads and earn trust quickly in a flat, high-velocity environment. Bonus: - Experience inside a company that scaled through a 200 → 2,000+ person inflection. - Background that spans both consulting and operator roles - you've done the thinking and the building. - Familiarity with knowledge management, AI agentification, or internal tooling as an operational discipline. LOCATION This role is remote. London or New York preferred. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.