Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Director, Program Management
Portfolio & Program Management Office (PPMO)
About the Role
Sony Interactive Entertainment is seeking a Director, Program Management to lead the delivery, governance, and strategic execution of critical e-commerce, payments, and monetization initiatives across the PlayStation platform.
This role is responsible for leading a portfolio of large-scale, cross-functional programs that span Product, Engineering, Finance, Tax, Legal, Operations, Customer Experience, and Commercial organizations. The Director will drive alignment across senior leaders, influence strategic investment decisions, and ensure complex initiatives deliver measurable customer and business outcomes.
The ideal candidate combines deep program leadership expertise with strong domain knowledge in digital commerce, payments, subscription businesses, marketplaces, checkout experiences, fraud prevention, taxation, and financial operations. They must be capable of operating at both strategic and execution levels, translating business objectives into scalable delivery plans while ensuring disciplined program execution.
What You'll Do
Strategic Portfolio Leadership
Lead a portfolio of complex, high-visibility initiatives supporting PlayStation's commerce and monetization ecosystem.
Partner with executive leaders to define strategic objectives, roadmaps, priorities, success metrics, and investment plans.
Drive alignment across global organizations and mission groups with competing priorities and dependencies.
Establish operating models and governance frameworks that enable informed decision-making, accountability, and effective risk management.
Serve as a strategic partner to senior leadership on portfolio health, execution strategy, organizational readiness, capacity planning, and investment decisions.
Commerce & Payments Transformation
Partner with Product Management and Engineering leaders to evaluate business opportunities and develop scalable execution strategies.
Ensure business, operational, regulatory, compliance, and customer experience requirements are incorporated into planning and delivery.
Drive initiatives that improve conversion, payment success rates, operational efficiency, platform scalability, compliance readiness, and customer satisfaction.
Contribute to the evolution of player experiences in discovering and transacting in their journeys.
Portfolio Execution & Benefits Realization
Establish and maintain portfolio-level planning, dependency management, reporting, forecasting, and executive communications.
Identify delivery risks, resource constraints, and execution challenges early and drive mitigation plans.
Oversee complex cross-organizational dependencies across multiple teams, business units, and external partners.
Facilitate executive reviews, planning cadences, governance forums, and portfolio decision-making processes.
Define and track outcome-based KPIs, benefits realization plans, and success metrics that demonstrate measurable business value.
Organizational Leadership
Build and lead a program management organization focused on execution excellence, accountability, and continuous improvement.
Support the professional development and growth of program managers and senior program leaders.
Build strong partnerships with senior leaders across Product, Engineering, Finance, Legal, Tax, Operations, and Commercial organizations.
Drive a culture of accountability, clarity, transparency, operational excellence, and customer focus.
Influence execution across organizations without direct authority while maintaining strong stakeholder alignment.
Qualifications
Required
Significant experience leading large-scale technology programs, portfolios, or product delivery organizations.
Experience leading complex cross-functional programs involving multiple engineering, product, and business organizations.
Demonstrated success operating within large, matrixed global organizations.
Strong executive communication, stakeholder management, and organizational influence skills.
Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks.
Strong analytical and problem-solving abilities with a track record of translating ambiguity into actionable plans.
Experience leading mission-critical platforms, large-scale transactional systems, digital commerce ecosystems, or marketplace businesses serving millions of customers.
Commerce & Payments Experience
Deep experience in one or more of the following areas:
E-commerce platforms
Digital payments
Payment processing and orchestration
Checkout experiences
Subscription businesses
Digital marketplaces
Billing systems
Fraud prevention and payments risk management
Financial operations platforms
Tax and regulatory compliance
Additional requirements:
Demonstrated expertise in end-to-end digital commerce ecosystems, including revenue flows, customer transactions, payment authorization, fraud controls, taxation, settlements, and subscription lifecycle management.
Experience in the development and launch of physical consumer technology products.
Preferred
Experience within consumer technology, gaming, media, subscription, marketplace, commerce, payments, or fintech environments.
Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
PMP, PgMP, SAFe, or related certifications are a plus.
Leadership Expectations
The successful candidate will:
Operate comfortably at executive and implementation levels.
Drive alignment across organizations without direct authority.
Balance strategic thinking with disciplined execution.
Create clarity in complex and ambiguous environments.
Build organizational capability and strengthen program management practices.
Focus teams on customer and business outcomes rather than activity-based metrics.
Raise risks early and drive accountability through resolution.
Build trusted partnerships across technical and business functions.
Influence strategic priorities while ensuring operational excellence in execution.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$218,700
—
$328,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
We’re looking for a Business Systems Engineer to own the systems that turn a signed deal into a correct invoice and accurate revenue numbers. You’ll work across our go-to-market and finance stack: CRM, quoting and CPQ, billing, the data warehouse, and the integrations between them. Salesforce is one important part of that stack, not the whole job. This is an engineering role with business ownership: you’ll design how data and money move between Sales, Finance, Billing Ops, and Data teams, build the automation that keeps them in sync, and use AI to remove manual work and surface timely signals to reps and operators. You’ll partner closely with Sales, Deal Desk, Billing Ops, Revenue Accounting, and Data Engineering.
This role is based in one of San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU’LL ACHIEVE
- The big bet: Create a reliable GTM and quote-to-cash foundation across CRM, CPQ, billing and finance systems, marketing automation infrastructure, the data warehouse, and the integrations between them.
- By day 90, build a clear understanding of the critical data flows between GTM systems, finance systems, and the warehouse, then ship an initial improvement to a high-value integration or workflow.
- By day 90, develop AI-powered and agent-based workflows that reduce manual work for reps, Deal Desk, and Billing Ops while improving the quality of signals available to reps and operators.
- By the end of your first year, automate billing-critical workflows such as upgrades and prorated refunds, early renewals, true-ups, and credit deferment, with audit trails Finance can trust.
- By the end of your first year, improve data integrity and reporting through clear data models, deduplication, validation rules, reconciliation, and monitoring—including accurate ARR, pipeline, dashboard, and forecasting infrastructure.
- Raise the bar for how the team ships and operates: sound access, change management, and release practices; thoughtful documentation and tool decisions; reusable tests, runbooks, code review, and AI-assisted development practices.
SKILLS YOU’LL NEED TO BRING
- Demonstrated experience in business systems engineering, GTM engineering, revenue operations, or a technical sales or marketing operations role, with the ability to own problems end to end and work effectively across functions.
- Strong SQL skills and experience working with a data warehouse such as Snowflake or BigQuery; you design for clean, traceable data and understand how to protect its integrity across systems.
- Experience building integrations with APIs, webhooks, event-driven services, reverse ETL, or automation platforms such as Zapier, Workato, or Tray.io http://Tray.io. Scripting in Python or JavaScript, or building serverless integrations, is a plus.
- Familiarity with finance systems and concepts such as quote-to-cash, billing, invoicing, and revenue recognition, and the ability to work effectively with Finance and Billing Ops. Experience with an ERP such as NetSuite is a plus.
- Hands-on Salesforce development experience with Apex, triggers, Lightning Web Components, and Salesforce automation, following the team’s development and release practices: source control, pull requests, code review, automated testing, and the deployment pipeline - is a plus.
- Hands-on experience with Salesforce CPQ, Revenue Cloud, or a similar CPQ tool — including product and pricing data models, price books, bundles, and approval rules — is a plus.
- Genuine curiosity about AI, with experience applying it to day-to-day work through AI-assisted development, agents, or workflow automation. Familiarity with Salesforce administration and customization—including objects, flows, permissions, and integrations—is a plus, not a requirement.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and NYC, the estimated base salary range for this role is $167,000 - $228,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Annapolis, MD
Anne Arundel Medical Center
Title: Coordinator, Pre-Authorization Verification & Eligibility (PAVE)
Department: PAVE
Reports To: Supervisor - PAVE
Cost Center/Job Code: 10000-50133-000723
FLSA Status: Non - Exempt
Position Objective:
The PAVE Coordinator is responsible for initiating Pre-Authorization request to the payer for the claims that require approval. This position require communication with payers, patients, physician offices and hospital clinical staff. This position is primarily responsible for pre-certifying procedures ordered by physicians. The PAVE Coordinator will also be responsible monitoring appropriateness and medical necessity and provides necessary information for authorization and continued visits. This individual will confirm pre-certifications that have been obtained or will obtain pre-certifications if needed in addition to conducting quality assurance.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serve as primary resource for LH regarding insurance eligibility; prior authorization process and requirements; collects patient demographic information and coverage information. Advises patients of their financial obligation and collects payments in a courteous and professional manner.
Contacts insurance companies by phone, fax, or online portal to obtain insurance benefits, eligibility, and authorization information;
Updates systems with accurate information obtained; performs quality assurance audits and reports back to leadership opportunities for providing education to patient access
Responsible for communicating to service line partners of situations where rescheduling is necessary, due to lack of authorization or limited benefits and is approved by clinical personnel;
Ensures that proper authorization is in place for inpatient, elective, outpatient, surgical, urgent/emergent services and held responsible for timely notification to payers of the patient’s visit to the facility to protect financial standing of the organization. Escalates non-authorized accounts/visits to management;
Ensures all benefits (Copays, Deductibles, Co-Insurance, OOP, LTM), authorizations, pre-certifications, and financial obligations of patients, are documented on account, clearly, accurately, precise, and detailed to ensure expeditious processing of patient accounts and denial prevention.;
Maintains a close working relationship with clinical partners, and ancillary departments to ensure continual open communication between clinical, ancillary, and Patient Access & Patient Financial Services, Surgical Scheduling departments. Case Management, and Utilization Review to facilitate the sending of clinical information in support of the authorization to the payer, as assigned;
Monitors team mailbox, e-mail inbox, faxes, and phone calls responding to all related PAVE account issues, within defined time frames; Adheres to the department accuracy and performance standards.
Contact payer to obtain prior authorization. Gather additional clinical and or coding information, as necessary, in order to obtain prior authorization;
10. Provide standardized documentation within system to identify prior authorization and the criteria surrounding such authorization; Verify that all insurance requirements have been met; Notify patient, Provider’s Office, Scheduling and Financial Counselor immediately when insurance coverage is inadequate or has been terminated.
11. Advises providers and their clinical staff when issues arise relating to obtaining prior authorization; educate providers and their clinical staff regarding the prior authorization process.
12. Stay informed and research information regarding insurance criteria for prior authorization; Attend department staff meetings, professional education sessions, complete e-learnings and mandatory training.
13. Performs other duties as assigned by PAVE Leadership.
Educational/Experience Requirements:
Minimum two (2+) years of experience in Medical Billing, Hospital Patient Access, or Hospital Business Office in an automated setting.
Knowledge of registration, verification, pre-certification, and scheduling procedures.
Experience with Medical and Insurance terminology (ICD-10, CPT 4)
Minimum of one (1+) year of demonstrated strong analytical skills
Proficiency with Microsoft Office and Outlook
Excellent verbal and written communication skills.
Preferred experience with the Epic Hospital Billing System
Associates Degree Accounting, Finance, Business Administration or Healthcare related field preferred
Minimum two (2+) years of Revenue Cycle Experience in lieu of degree
Required License/Certifications:
1 or more Certifications
preferred:
CRCE - Certified Revenue Cycle Executive
CRCP- Certified Revenue Cycle Professional
CRCS- Certified Revenue Cycle Specialist
CHAM – Certified Healthcare Access Manager
CHAA- Certified Healthcare Access Associate
CHFP- Certified Healthcare Financial Professional
CRCR- Certified Revenue Cycle Representative
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$26 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: New York, NY
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role:
Flex is hiring a Technical Program Manager to lead partner integration programs from scoping through launch and ongoing performance. Own delivery across Engineering, Business Development, and external partners, ensuring intgrations launch on time and remain reliable afterward. This is a high impact position offering the chance to shape the foundational technology that will drive Flex’s transformation from a single-product solution to a broad financial services platform.
What you’ll do
Run launches end to end
Launch management:
Own the launch plan: timeline, milestone tracker, technical and GTM project management, and escalations when dates slip.
Experience:
Document UI/UX in Figma (placement, partner-surface screens, Embed onboarding) and verify the experience launches correctly and stays correct.
Technical design:
Drive technical design decisions and troubleshooting during the build, alongside the Engineering Lead who owns the build.
Pilot partners:
Be the day-to-day contact for pilot partners and keep them responsive.
Operate live integrations
Partner syncs:
Run recurring technical syncs with partners, including agenda and follow-ups.
Incidents:
Together with the Technical Account team, own incident escalation and partner communications during issues.
Monitoring:
Review partner performance data monthly and work with Analytics to resolve tracking issues.
Partner asks:
Respond to partners for product functionality and improvements.
Cross-team fixes:
Make sure other Flex teams fix and test bugs that affect Integrated partners.
Improve the platform
Platform generalization:
Partner with Product and Engineering to evolve our current integrations into a broader, reusable API and platform that supports diverse billers and payment types, including rent.
Integration excellence:
Turn recurring partner issues into reusable process (templates, checklists, runbooks, tooling) that makes each integration faster to launch and cheaper to maintain.
Key qualifications
Required
Experience:
5+ years in technical program management, technical product, solutions or integration engineering, or a similar role running cross-functional technical launches.
Integrations:
Hands-on experience with third-party integrations and APIs (REST, webhooks, authentication, SDKs, sandbox and production environments), and comfort reading API docs and technical specs.
Program management:
A track record of taking multi-team projects from kickoff to launch, with milestone tracking, risk management, and escalation.
Communication:
High attention to detail, with precise and effective communication with external partners and senior stakeholders, including during incidents.
Influence:
Comfort being accountable for outcomes you do not directly control. You will work across BD, Engineering, and partners without managing them.
Low ego:
As a rapidly growing startup, everyone is a doer. You will lead through influence with no direct reports, and dive into the details yourself.
Pace:
Desire for a fast-paced, entrepreneurial environment.
Strongly preferred
Fintech and payments:
Experience with money movement (flow of funds, ledgering, reconciliation, banking-partner constraints).
Proptech:
Experience with property management software and its ecosystem (for example Yardi, Entrata, RealPage, MRI, AppFolio).
Incident management:
Experience running incident communications and post-incident follow-through.
Nice to have
Partner programs:
Experience running a partner program or developer relations function, or owning a partner API or self-serve integration surface.
Design collaboration:
Experience working with design on partner-facing UI, and fluency in Figma.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$215,000
—
$270,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Americas Time Zone (UTC -07:00 ~ UTC-04:00)
Workplace: Remote
🌎 Please only apply if you are based in Americas timezones. We unfortunately cannot accept applications beyond these. The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w.
⏳ Please hurry! We're running a speedy process. Applications close on 13 November. Assessments will close on 15 November, and we'll host interviews during the 2 following weeks.
***
Hi there, I'm Josh Lipner, Manager, Account Management at TestGorilla. We're excited to share more about the Customer Success Advisor, Renewals role and our team.
ABOUT TESTGORILLA
At TestGorilla, we’re on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we are building the world’s leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do.
Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We are AI-fluent builders who care deeply about replacing bias with fairness.
After empowering thousands of companies to hire smarter and faster, we are now unlocking the next phase of our scale-up journey - where you’ll play an instrumental role in creating a world where skills matter most!
ABOUT THE ROLE
As our Customer Success Advisor, Renewals, you'll run the commercial conversations that keep our customers with us. You'll take renewals from first quote to signed order, handle pricing and billing conversations within our pricing and discount framework, and guide customers through plan changes, upgrades and downgrades across our assessment and sourcing products. You'll also take customers through the commercial side of our migration to usage-based pricing: explaining what changes, what it means for their spend, and landing the right plan for them using our migration playbook. When a customer wants to cancel or disputes a charge, you'll work the conversation through our retention and refund guidelines, and bring in your manager when a case sits outside them.
You'll work with AI agents as part of your day. They handle the routine end of renewals and billing: sending notices, preparing standard quotes, gathering account and invoice history, and answering simple plan questions. That frees you to spend your time on the conversations that need a person: negotiating within the framework, handling objections, and resolving the cases that don't fit a standard answer. You'll check their work before it reaches customers, step in when a case needs you, and share what you learn so they get better at the routine work over time.
This is a high-volume role with a commercial edge. You'll run a steady pipeline of renewals and commercial cases across our self-serve and mid-market customers. We're looking for someone who is commercially astute, organised, a great communicator and calm under pressure, and who is excited and able to contribute to our AI journey: automating the repeatable and humanising the exceptional.
RESPONSIBILITIES
In this role, your responsibilities will include but not be limited to:
- Uphold TestGorilla's behaviours and foster an inclusive, supportive culture.
- Collaborate effectively with global colleagues across teams and time zones.
- Own renewals from first quote to signed order across our self-serve and mid-market customers, for both our assessment and sourcing products.
- Handle pricing and billing negotiations, upgrades, downgrades and our usage-based pricing migration within our pricing framework and playbooks: quoting, explaining what changes and what it means for the customer's spend, and landing the plan that fits how they use the product.
- Work cancellation and dispute conversations through our retention and refund guidelines, resolving unexpected charges and refund requests with Finance and retaining the customer where we can.
- Work alongside our AI agents, letting them handle the routine end of renewals and billing while you take the negotiations, objections and cases that need a person.
- Train the agents: check what they send before it reaches customers, correct what's wrong, and feed back what you learn so they handle more of the routine work over time.
- Maintain a single source of truth in our agentic customer success platform, with non-negotiable CRM hygiene: every renewal, plan change and dispute logged accurately so the team and the agents work from the same picture.
WHAT YOU'LL BRING
We're looking for someone who:
- Is passionate about TestGorilla's mission to help one billion people find their dream jobs.
- Is commercially astute, with experience managing renewals and negotiations at scale in a Customer Success, Renewals, Account Management or Sales role. You can quote, explain a price change, and apply a pricing and discount framework to get to the best outcome. This is a must-have.
- Is AI fluent and has personally built automations or agentic workflows (in n8n, Zapier or similar), with experience working alongside AI agents or automation in a customer-facing role. You can show us what you automated and what it delivered. Using an LLM alone is not enough. This is a minimum requirement.
- Communicates clearly, in writing and on calls, in English and Spanish. Fluency in both is a requirement.
- Is good with customers: you build relationships, stay calm in challenging conversations, de-escalate and retain, and manage a high volume of cases without letting any slip. You treat CRM hygiene as part of the job, not an afterthought.
- Thrives in a fast-paced, remote-first environment with high expectations and some ambiguity, and is honest with yourself that this is the kind of place you want to work.
- Learns fast and stays curious: you pick up new tools quickly, ask good questions, check answers rather than accept them, and give and take feedback in the moment.
- Is available for customer calls during US business hours. This is a requirement.
We actively seek diversity and encourage applications from everyone. If you're interested in this role but your experience doesn't perfectly match the description, please still apply. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement. If this role excites you and you're confident you can do the job, we encourage you to apply!
BONUS SKILLS
While these skills aren't a requirement, we'd be very interested to hear from you if you have:
- Prior familiarity with Chargebee, Zendesk, HubSpot, n8n, Jira or Confluence.
- Experience with usage-based or credit-based SaaS pricing models.
WHAT'S IN IT FOR YOU?
- Global Team: Join a fully remote, mission-driven team from around the world
- Competitive compensation: Receive a competitive pay ( €31,360 - €38,000 per year) + Share Appreciation Rights (SARs)
- Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life.
- *Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role.
- Remote work budget: €1,000 available each year or up to €2,000 from day 1 if you're buying a laptop!
- Growth & development: Invest in yourself and your career with a 3.5% L&D budget and clear growth opportunities
- Stimulating work environment: Tackle new challenges and work with innovative technology in a dynamic setting
- Connect with your team: Join optional fun virtual socials, AMAs with team members and leadership, and regular fun chats. Build a strong sense of community!
- TestGorilla community groups: Join peers to build community and boost opportunities for connection, advocacy, and professional development.
- Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches
- Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being
INTERESTED?
We believe in using our own product to ensure fair and objective hiring. If this role aligns with your skills and aspirations, we invite you to complete one of our very own assessments. This will give you a firsthand experience of our platform and help us get to know you better. We look forward to hearing from you!
TestGorilla is committed to building a diverse and inclusive workplace. We believe that diverse teams are stronger teams, and we encourage applications from people of all backgrounds. We understand that some candidates may experience test anxiety, and we want to assure you that accommodations are available and can be requested prior to sitting our assessments. Your request will not negatively impact your application, as we do not factor this into our review process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's global order-to-cash (O2C) function is scaling faster than the processes and systems behind it, across direct enterprise contracts, consumption-based commercial models, and third-party cloud marketplaces. We're looking for a Director, Order-to-Cash Assurance to make sure every order is priced, billed, collected, and recorded correctly, and that we can prove it.
You'll be embedded in the O2C Transformation team, working closely with Order Management, AR & Collections, Revenue Accounting, Billing Engineering, and Go-to-Market. You'll design and run the pricing audits and accuracy measures that show us where we leak revenue or create rework, then fix the root cause at the source. You'll be the compliance advocate for global O2C, helping the business find the compliant way to yes, and often improving a process by removing steps rather than adding them.
You'll thrive here if you treat accuracy and compliance as design problems and as a service to the business. You are firm when the risk is real, flexible when it isn't, and able to explain the difference. If you're energized by ambiguous, high-consequence operational problems at a company at the forefront of AI development, we'd like to hear from you.
Key responsibilities
Design and run recurring audit programs across the O2C lifecycle, including pricing audits, contract-to-invoice accuracy, credits, refunds and concessions, and cash application
Define accuracy metrics with baselines and targets, such as pricing and invoice error rates, first-pass yield, rework volume, and revenue leakage, and report them in a way teams can act on
Trace findings to root cause and work with the owning team on the fix, whether in process, system configuration, or contract and pricing standards
Move measurement from periodic sampling to continuous, system-driven monitoring as volume grows
Partner with Order Management and AR operations as their quality partner, and help GTM, Deal Desk, Sales Operations, and Product understand what accurate and compliant looks like through clear published guidance that shortens the path to yes
Review new processes, process changes, commercial models, and exceptions against policy and control requirements, with clear decision rights, service levels, and rationale that stay consistent across regions, entities, and channels
Build compliance into new products, channels, commercial models, and regions by joining at intake rather than at the end
Own O2C policies, control ownership, and segregation of duties
Partner with Internal Audit, external auditors, Revenue Accounting, Tax, and Legal so audit cycles run smoothly, and resolve findings at the root cause
Perform independent review activities, including month-end close reviews, so operations teams can focus on execution while independence is preserved
Create reusable, pre-approved process patterns and guardrails so teams can move quickly without a bespoke review every time, harmonizing globally and localizing only where statute requires
Work with Billing Engineering, GTM Systems, and Business Technology to build controls and accuracy checks into the systems themselves, so quality scales with volume
Deploy AI and automation for exception detection, reconciliation, anomaly detection, and evidence collection
Minimum qualifications
Hands-on experience designing and running audit, quality, or revenue assurance programs within order-to-cash, billing operations, or quote-to-cash
Working knowledge of revenue recognition (ASC 606) and experience partnering with internal and external auditors
Experience with contracting systems, billing platforms, or ERP systems (for example Salesforce, Stripe, or Workday Financials)
Proficiency with SQL or similar tools for analyzing and testing transactional data
Experience using automation or AI for monitoring, testing, or reporting
Preferred qualifications
10+ years of progressive experience in revenue operations, billing operations, revenue assurance, finance operations, or internal controls within order-to-cash at a public company
A track record of simplifying processes, with concrete examples of steps or controls you removed while improving accuracy or strengthening the control environment
A degree in Accounting, Finance, Business, Engineering, or a related field
CPA, CIA, CISA, or CRISC certification, or Lean Six Sigma or PMP certification
Experience building or scaling a SOX program, including readiness for public-company reporting requirements
Experience with global, multi-entity operations, including statutory invoicing and tax considerations
Experience serving both B2C and B2B customers, especially with consumption-based and subscription billing models through to collections
Experience working with go-to-market, deal desk, and revenue operations organizations
Strong cross-functional influence and clear communication about issues and decisions
Understanding of AI industry business models and enterprise customer needs
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
About the role
In this role, you will support packaging development across Hasbro’s toy and game portfolio, with the chance to work on brands such as Nerf, Play-Doh, Star Wars, Transformers and Marvel. You will use ArtiosCAD to design and develop dielines and work with a cross-functional team to evaluate cost and help deliver projects on time.
What you’ll do
Design packages that consider perceived value, aesthetic appeal and branding direction throughout the product development cycle.
Develop packaging concepts through brainstorms and sketches for toys and games.
Create 2D and 3D CAD files for cost effective, sustainable and creative packaging.
Create detailed packaging specifications and bills of materials.
Prototype fully assembled packaging, including packaging whites and blisters.
Work with cross-functional partners to evaluate cost and keep projects on schedule.
What you bring
You are currently enrolled in a university degree program in Packaging Engineering or Packaging Science (preferred). Students in Mechanical or Paper Engineering programs with completed packaging coursework will also be considered.
Creative and conceptual thinking, problem-solving and attention to detail.
Ability to brainstorm package concepts and explain them through sketches and conversation.
Ability to prioritize and manage multiple projects.
Strong interpersonal skills and a team-oriented mindset.
Openness to improvement through personal goals and constructive feedback.
Familiarity with 2D and 3D CAD tools such as ArtiosCAD and SolidWorks is helpful, shown through coursework, projects or other experience.
Coursework or projects in packaging design, materials or structural design are helpful.
Knowledge of Adobe Photoshop is a plus.
Work samples:
No portfolio is required. You may share sketches, CAD files, or a class, club, work or personal project that shows how you approach design problems.
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible.
You can commit to the full program schedule and work model.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship or co-op experience is not required. If you do not match every preferred skill, we still encourage you to apply.
Opportunity details
Co-op start and end dates: January - July 2027
Schedule: Full-time, 40 hours per week
Work model: Hybrid
Location: Boston, MA
Application deadline: Applications will be reviewed on a rolling basis, as needed.
Pay and benefits
This is a paid co-op. Hourly rates vary by degree level and year in school.
Boston hourly rate: $31 - $35
What happens after you apply
Our Early Careers team reviews applications.
Selected candidates will interview with the hiring team.
Please keep your contact information and availability current.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$31
—
$35 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Hybrid; In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London or Austin or SF or NYC
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build the infrastructure that makes the web
Payable
, powering high-volume, low-value machine-to-machine transactions using blockchain technologies and decentralized protocols. Here at Cloudflare, stablecoin payments are a core initiative developing blockchain-based settlement systems, programmable agent wallets, and cryptographic primitives to make the web
payable
at machine scale. As AI agents increasingly navigate, consume, and act on the web, standard payment and authorization models built for humans are breaking down. We build tools that leverage Web3 wallets and decentralized rails to give domain owners and agents secure, scalable settlement options.
Building these capabilities requires solving problems across high-throughput web infrastructure, low-latency transaction processing, digital wallets, and emerging agentic payment protocols. We bridge mainstream commerce rails with decentralized smart contract environments, enabling micropayments at Internet scale to keep the web
payable
.
We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the role
We are looking for an Engineering Manager to build and lead the engineering team across our stablecoin initiatives.
You will be responsible for the people, execution, and engineering quality behind products that power decentralized agent transactions, such as Cloudflare’s stablecoin wallets and emerging micropayment rails that make web resources
payable
. You will partner closely with Product Management, cryptography experts, and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible in distributed systems, smart contracts, and cryptographic protocols. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions around blockchains (including transactions, RPCs, and execution + consensus clients) and step in when necessary.
At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver.
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What you'll do
Manage, coach, and grow engineers working across blockchain architecture, stablecoin wallets, and cryptographic payment channels to ensure the web remains
payable
for autonomous agents.
Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product.
Lead the development of a high-throughput blockchain leveraging cryptocurrency protocols and standards to enable ultra-low-latency micropayments.
Lead the engineering behind usage metering, pricing definition engines, outcome verification, and revenue attribution models tailored for agentic workflows.
Build capabilities that give businesses granular visibility and control over their agent-generated revenue streams.
Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes.
Interface directly with blockchain, wallet, and cryptography teams while scaling decentralized transaction pipelines on Cloudflare Workers and Durable Objects.
Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow.
Own the operational health of the systems in your area, including observability, incident response, cryptographic security, and long-term reliability.
Develop technical leaders and create space for engineers to lead architecture and implementation.
Responsibilities
We want you to love it here. This role is a great fit for you if:
You have led and developed a high-performing engineering team(s) and can point to what that team shipped and how the people on it grew.
You are technically credible with experienced blockchain and systems engineers. You can review a design, understand the trade-offs in smart contract security or decentralized architecture, and evaluate cryptographic protocols.
You are comfortable managing a team working across specialized crypto topics (like decentralized settlement, programmable wallets, and key management systems).
You care deeply about reliability and quality, particularly when the output of a system handles monetary transactions or machine authorization.
You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all.
You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap.
You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers.
Examples of Desirable Skills, Knowledge, and Experience
Strong technical grounding in blockchain architecture, smart contract environments, and cryptographic key management. Past experience building L1 or L2 blockchains is a plus.
Experience building or operating cryptocurrency infrastructure, digital wallet providers, or decentralized settlement protocols. Past experience working on consumer or enterprise cryptocurrency wallets is a plus.
Experience operating systems where correctness, reliability, and security matter as much as feature delivery.
A track record of hiring, developing, and retaining strong engineers.
Experience partnering closely with Product Management to shape and execute a roadmap.
Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome.
Strong written and verbal communication.
Bonus Points
Hands-on experience with decentralized payment protocols or blockchain frameworks (e.g., Bitcoin Lightning, Ethereum rollups).
Experience building hybrid fiat/crypto payment infrastructure, such as onramp/offramp providers or apps where cryptocurrencies are invisible to users.
Familiarity with Cloudflare’s developer platform (Workers, Durable Objects, KV) or edge computing architectures.
Experience turning complex underlying systems into useful payment or commerce products for a broad audience.
Experience with usage-based billing, metering engines, attribution systems, or complex commercial pricing models.
Previous experience working in payments or on payments technology (fiat or crypto)
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $200,000 - $288,000
For NYC based hires: Estimated annual salary of $190,000 - $275,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11184 Logistics & Inventory Management Virtual Assistant
Independent Contractor – CPT-11184 Logistics & Inventory Management Virtual Assistant/e-Commerce VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
This growing e-commerce company specializes in diving and water sports equipment and is seeking a Logistics & Inventory Management Virtual Assistant to support inventory tracking, import coordination, shipment monitoring, and operational logistics.
The company imports products primarily from Asia and utilizes Shopify, ShipBob, and Settle to manage inventory and fulfillment operations. The goal of this role is to remove the day-to-day logistics and inventory management responsibilities from ownership while improving visibility, organization, and operational efficiency.
This is not a customer service role. The company already has a dedicated customer service VA. This position is focused entirely on backend logistics, inventory management, shipment tracking, and operational coordination.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Inventory Management
Monitor inventory levels across Shopify and ShipBob
Track stock levels and identify products approaching reorder thresholds
Assist with inventory forecasting and planning
Maintain inventory records and reporting
Support inventory reconciliation activities when needed
Import & Shipment Coordination
Track inbound shipments from overseas suppliers
Monitor Bills of Lading (BOLs), shipment status, and delivery timelines
Coordinate with customs brokers, freight providers, and logistics partners
Maintain visibility into incoming inventory and expected arrival dates
Follow up on shipment delays, exceptions, or documentation issues
Purchase Orders & Logistics Administration
Create and maintain purchase orders within Settle
Update shipment records and inventory reports
Assist with inbound shipment creation and receiving workflows
Maintain organized documentation related to imports and logistics
Reporting & Operational Support
Create and maintain inventory tracking spreadsheets
Assist with demand forecasting and inventory planning
Generate inventory and logistics reports for ownership
Help identify process improvements and operational efficiencies
Systems & Workflow Management
Work within Shopify, ShipBob, Settle, and related systems
Maintain accurate operational records and data integrity
Support logistics-related administrative workflows
Assist with ongoing process optimization initiatives
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Experience in inventory management, logistics coordination, supply chain support, or e-commerce operations
Familiarity with Shopify strongly preferred
Experience with third-party logistics (3PL) providers such as ShipBob preferred
Experience working with imports, freight forwarding, customs brokers, or international shipments preferred
Strong Excel or Google Sheets skills
Experience with inventory forecasting and purchase order management is a plus
Strong written and verbal English communication skills
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Shopify
ShipBob (Preferred)
Settle (Preferred)
Microsoft Excel / Google Sheets
Purchase Order Management Systems
Inventory Management Platforms
IDEAL CANDIDATE PROFILE
Strong attention to detail
Comfortable working with inventory and logistics data
Highly organized and process-oriented
Able to manage multiple shipments and inventory workflows simultaneously
Strong analytical and problem-solving skills
Comfortable working independently with minimal supervision
Interested in improving and streamlining operational processes
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: e-Commerce VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: Flexible
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Near Native
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Lisbon, Portugal; Porto, Portugal; Braga, Portugal
Workplace: fully
David Kennedy Recruitment is working with a leading global provider of customer experience and business process outsourcing services that is seeking to onboard a Spanish-speaking Customer Support Representative to join their team in Portugal. The successful candidate will provide customer support for a leading global entertainment streaming platform, assisting users with account-related enquiries, billing issues, and technical troubleshooting while ensuring an excellent customer experience.
Position: Customer Support Representative
Location: remote, Portugal
Work model: remote
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Provide professional and empathetic customer support across available communication channels
Assist customers with account management, billing enquiries, and technical issues
Troubleshoot common platform and streaming-related problems and provide effective solutions
Deliver accurate information regarding products, services, and platform features
Identify customer needs and resolve enquiries efficiently and professionally
Maintain high levels of customer satisfaction while meeting quality and performance standards
Demonstrate patience, empathy, and a customer-focused approach in every interaction
Collaborate with internal teams to ensure consistent service delivery.
REQUIREMENTS:
Fluency in Castilian Spanish and a minimum B1 level of English
Fluency in Basque, Catalan and Valencian, or Galician (alongside Castilian Spanish)
Excellent communication and interpersonal skills
Strong customer service orientation and problem-solving abilities
Comfortable using computers, digital platforms, and online services
Ability to troubleshoot basic technical issues and explain solutions clearly
Strong attention to detail, adaptability, and willingness to learn
Ability to work independently in a remote environment
Flexibility to work rotational shifts, including weekends
Previous experience in Customer Support, Technical Support, or a similar role is considered an advantage
Must reside in or be willing to relocate to mainland Portugal.
OFFER:
Competitive salary package
Christmas and holiday allowances
Meal allowance
Health insurance from day one of employment
Six-week training programme
Company-provided accommodation option for eligible candidates
International working environment and professional development opportunities
Guidance and tools to reach career potential
And much more!
Lisbon, Portugal; Porto, Portugal; Braga, Portugal; Must reside in or be willing to relocate to mainland Portugal
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Solutions Architect to join our team and work on an orchestration platform for a leading global fintech company. The platform enables business partners to integrate once and offer a growing range of embedded financial products to their clients. In this role, you’ll own the end-to-end architecture across AWS infrastructure, .NET services, data flows, and partner integrations, collaborating closely with engineering teams and stakeholders to deliver secure, scalable, and reliable solutions.
🟩 What's in it for you:
Own the end-to-end architecture of a growing embedded finance platform
Shape reusable architecture patterns that support new products and provider integrations
Drive key architectural decisions across teams, working closely with engineering and technical leadership
✅
Is that you?
10+ years in software engineering, including 5+ years as a Solutions Architect
Strong hands-on experience with C#, ASP.NET, and .NET Core
Strong hands-on AWS architecture experience delivering secure, production-grade distributed systems
Solid experience with microservices, REST APIs, asynchronous/ event-driven patterns, and enterprise integrations
Working knowledge of React-based architecture, micro-frontends or embeddable components, and browser security
Experience with PostgreSQL and NoSQL databases (MongoDB), including data modeling, performance, and migrations
Hands-on experience with Docker, Kubernetes/EKS, IaC, CI/CD, and automated release controls
Ability to define non-functional requirements for availability, scalability, performance, recoverability, security, privacy, and supportability
Strong communication skills and ability to explain technical decisions and influence cross-functional teams and external partners
Valid U.S. visa and ability to travel to the U.S. for onboarding and knowledge transfer
Desirable:
AWS Certified Solutions Architect (Associate or Professional)
Background in payments, financial services, embedded finance, lending, BaaS, or regulated platforms
Experience with Akamai, AWS KMS/ACM, Argo CD, Snowflake, SFTP/file integrations, and enterprise identity/SSO
Experience with pluggable provider architectures, white-label portals, embeddable widgets, or multi-tenant platforms
Familiarity with architecture governance, threat modeling, PCI-related controls, privacy requirements, and audit evidence
🧩Key responsibilities and your contribution
In this role, you’ll provide architectural leadership throughout the development lifecycle, ensuring technical solutions meet business needs and quality standards.
Own solution architecture from discovery through production, including technical designs, transition plans, and engineering guidance
Design architectures across React portals, embeddable widgets, .NET microservices, APIs, Python data pipelines, and databases
Design AWS solutions using EKS, Lambda, ECS, S3, and Step Functions
Maintain architecture decision records, context and sequence diagrams, API and event contracts, non-functional requirements, and deployment views
Guide secure integrations with embedded finance providers, partners, identity services, enterprise APIs, file-based exchanges, webhooks, and downstream billing or settlement capabilities
Define patterns for service boundaries, API-first design, event-driven processing, idempotency, resiliency, error handling, auditability, and modular provider onboarding
Identify technical risks and cross-team dependencies, and develop mitigation plans
Partner with platform engineering teams on Terraform/Pulumi, Kubernetes, CI/CD, environment strategy, secrets management, and release controls
Drive secure design using IAM, encryption, key/secret and TLS/certificate management, network segmentation, least privilege, and secure development practices
Define observability standards; lead performance, resilience, and production readiness reviews
Coach engineers, resolve cross-team decisions, and communicate technical trade-offs to stakeholders
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
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Location: Stockholm, Sweden
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Como, Italy; Milano, Italy
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Limassol, Cyprus
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
Now we are looking for a Financial Analyst to strengthen our product and commercial finance analytics. This role is an exciting opportunity to work closely with our finance analytics lead and turn operational and accounting data into insights that guide business decisions.
What You Will Be Doing:
Analyse product and commercial performance, connecting revenue, direct costs and margins with operational drivers.
Reconcile billing, operational dashboards and accounting data, investigate discrepancies and keep financial metric definitions consistent.
Compare actual results with budgets, forecasts and prior periods, explain material variances and identify actions or areas for further investigation.
Work with accountants and functional owners to verify cost completeness, accruals, allocations and the timing of expense recognition.
Analyse product cost drivers, unit costs and profitability, keeping assumptions and allocation methods clear and traceable.
Build and improve recurring reports and dashboards, define data requirements with Analytics and IT, and reduce manual data collection and reconciliation.
Prepare concise management presentations and ad hoc analysis, follow up on discrepancies and strengthen controls over financial reporting data.
About You:
A bachelor’s degree in Finance, Accounting, Economics or a related field, with 4+ years of experience in financial audit, financial reporting, FP&A or commercial finance.
Strong accounting knowledge across P&L, balance sheet and accruals, with experience working directly with accountants.
Advanced Excel skills and experience working with large datasets, reconciliations or financial models.
An investigative mindset and attention to detail: you can trace figures to source data, test assumptions and explain why reports disagree.
The ability to turn business questions into clear metrics, reporting requirements and useful management commentary, organise recurring work independently and turn findings into practical improvements.
Fluent English.
Nice to have: Senior-level Big Four audit experience, product or commercial finance experience in tech, familiarity with NetSuite or another major ERP, BI tools, Power Query or SQL, or ACCA Financial Reporting or DipIFR. Valuation experience is also welcome when backed by strong accounting and practical data investigation skills.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Stakeholders Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
New York, NY; For candidates outside of these areas, you may be eligible for our relocation assistance program
УдалённоLocation: Americas Time Zone (UTC -07:00 ~ UTC-04:00); 🌎 Please only apply if you are based in Americas timezones; The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w; Collaborate effectively with global colleagues across teams and time zones; Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role; Americas Time Zone (UTC -07:00 ~ UTC-04:00)
San Francisco, CA | Seattle, WA
Boston, Massachusetts, United States
География найма не уточнена
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Зарплата не указана
Canberra, Australia; Melbourne, Australia; Sydney, Australia
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
УдалённоStockholm, Sweden; EU timezones
УдалённоComo, Italy; Milano, Italy; EU timezones
УдалённоBarcelona, Spain; Madrid, Spain; EU timezones
Limassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
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