Сейчас мы ищем в команду сильного Senior Product Analyst / Lead Product Analyst, который возьмёт на себя продуктовые зоны — онбординг, матчинг и монетизацию — и будет отвечать за них end-to-end: от поиска точек роста и формирования инициатив до дизайна экспериментов, оценки эффекта и принятия продуктовых решений.
Кто нам нужен: самостоятельный аналитик, который умеет не только работать с данными, но и находить точки роста, автоматизировать процессы и создавать инструменты, которыми команда действительно пользуется.
Role Overview
The Strategic WFM Analyst sits in the Core Workforce Management (WFM) Planning & Operations Strategy team and is responsible for owning centralized forecasting, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business (LOBs).
This role is a high-judgment governance function that moves beyond traditional scheduling and intraday monitoring.
It translates complex demand forecasts into defensible FTE, BPO, and overtime spend strategies, models capacity risks, and aligns executive stakeholders across Finance, Product, and Operations.
You should be exceptionally strong in WFM maths and financial analytics, exhibit deep strategic curiosity, navigate messy raw data effortlessly, and communicate recommendations with executive-level clarity.
What You'll Do:
— Translate multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements.
— Model workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage.
— Analyze demand-funnel changes (e.g., product feature rollouts, AI bot deflection shifts) and quantify their exact capacity and dollar impact.
— Partner directly with Finance, Product, and Operations to validate baseline assumptions, enforce input SLAs, and align on staffing commitments.
— Draft concise, decision-ready executive memos and Weekly Business Reviews (WBRs) for Directors and leadership.
— Conduct deep-dive root-cause analyses whenever operational actuals deviate from capacity plans, and establish corrective action paths.
— Standardize capacity planning frameworks, modeling templates, and operating standards across LOBs.
— Maintain deep forecasting competency to audit models, challenge underlying assumptions, and provide seamless coverage across the broader central WFM engine.
What We're Looking For:
— Strategic WFM Maths: Exceptionally strong quantitative background with deep expertise in WFM fundamentals (capacity modelling, Erlang, shrinkage, AHT, SLA/ASA trade-offs) and advanced proficiency in Google Sheets, SQL, or Python.
— Business & Financial Judgement: Demonstrated ability to connect operational queue dynamics directly to dollar exposure, hiring velocity, BPO costs, and SLA risk.
— Executive Communication: Superior strategic writing skills with a natural instinct to distil complex, multi-variable workforce analytics into scannable, 1-2 page decision memos.
— Cross-Functional Influence: Proven ability to establish governance frameworks, challenge bad assumptions with back-tested data, and align Finance, Product, and Operations leadership without formal authority.
— Blank-Page Ownership: High comfort operating in ambiguous environments with incomplete data, isolating what materially matters without requiring step-by-step direction.
WFM Analyst Profile:
Strong core WFM domain expertise with a strategic/Ops spike.
This is not a generalist role and not a passive, traditional scheduler role.
Hiring Process:
Application
Diagnostic Case Study
Case Study Interview - Technical & Capacity
Executive Judgement & Strategic Interview
Culture Interview (People Ops)
Offer
Location: Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
We are seeking an experienced Lead Digital Solutions Analyst to support advanced AI technology initiatives and contribute to the development of next-generation AI solutions. The successful candidate will work on AI modules, scalable data pipelines, backend infrastructure, and real-time data processing systems, supporting the development of Large Language Models (LLMs), Large Time-Series Models, and Large Vision Models.
Key Responsibilities
Develop and implement AI modules, pipelines, solutions, and services for advanced AI technologies.
Design and develop scalable backend infrastructure to support real-time data ingestion, AI model inference, and user access.
Build real-time data processing components using event-driven architecture.
Apply microservices and agentic AI architectures to support scalability and flexible system development.
Develop data pipelines for data preprocessing, normalization, labelling, transformation, feature engineering, and storage.
Support research and development initiatives for sovereign AI technologies, including Large Language Models, Large Time-Series Models, and Large Vision Models.
Collaborate with cross-functional teams to develop, integrate, and optimize AI-driven solutions.
Requirements
Bachelor's degree in Graphic Design or an equivalent qualification, as specified for the position.
Minimum 10 years of relevant professional experience in graphic design, data science, AI technologies, or a related field.
Experience in AI solution development, data pipelines, or AI technology implementation.
Knowledge of backend infrastructure, real-time data processing, and event-driven architectures.
Familiarity with microservices, agentic AI architectures, and scalable AI applications.
Understanding of data preprocessing, transformation, feature engineering, and data storage.
Exposure to Large Language Models, time-series models, or computer vision technologies is an advantage.
Strong analytical, problem-solving, and collaboration skills.
leadDhahran, Saudi Arabia; Riyadh, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Требования:
— 5+ лет опыта как Business Analyst, Technical Business Analyst, System Analyst в tech/SaaS-компаниях
— Опыт сбора, анализа и документирования бизнес- и технических требований
— Опыт написания технической документации, функциональных спецификаций, CJM, SRS, user stories и acceptance criteria
— Опыт работы со сторонними интеграциями и API
О компании:
B2B-продукт с 400+ бизнес-партнёрами в 90 странах и командой 140+ специалистов.
Помогаем предпринимателям запускать сервисы ride-hailing (такси): SaaS-решение и маркетинговая поддержка.
Задачи:
— Автоматизация сбора доказательств.
— Настройка и эксплуатация платформы автоматизации GRC: подключение источников данных, создание плагинов для доказательств, определение наборов данных, написание правил анализа и организация непрерывного мониторинга, замена ручных процессов скриншотов на автоматизированные сборщики, сопоставленные с контролями.
— Автоматизация рабочих процессов GRC и выполнение compliance как кода.
— Использование Claude Code (или аналогов) и MCP для запросов доказательств, сопоставления контролей, анализа пробелов, обзоров поставщиков и отчетности.
— Создание и поддержка агентских систем команды.
— Управление политиками, определениями контролей и автоматизацией в GitHub через ветки, pull-запросы и ревью.
— Проектирование тестирования контролей и управление исправлениями.
— Инструментирование тестирования по стандартам SOC 2, ISO 27001, ISO 27017/27018, ISO 27701, PCI DSS и ISO 42001 для непрерывного обеспечения, а не точечных снимков, и работа с владельцами контролей и инженерами для устранения пробелов с автоматизированными доказательствами.
Требования:
— Опыт 5+ лет в области compliance, GRC или IT-аудита, практический опыт с SOC 2, ISO 27001, PCI DSS и смежными стандартами.
— Опыт 1+ года использования агентских AI-систем (Claude Code, Codex и др.) для реальной работы по compliance с реализованной автоматизацией.
— Уверенное владение GitHub: репозитории, ветки, pull-запросы и код-ревью.
— Знание CI/CD будет преимуществом.
— Быстрая обучаемость новым инструментам.
— Способность самостоятельно настраивать платформу автоматизации GRC.
— Глубокое понимание GRC: проектирование контролей, доказательства, риски и мышление аудиторов.
— Знание облачных технологий (AWS, Azure, GCP): IAM, вычисления, хранение, сеть и контролей безопасности.
— Системное мышление и предпочтение автоматизации повторяющейся ручной работы.
Преимущества:
— Умение читать API, JSON и логи.
— Навыки скриптинга (Python, bash, TypeScript).
— Опыт работы с платформами автоматизации GRC (Vanta, Drata или аналогичными).
— Опыт интеграции через API и легкое программирование.
— Сертификаты CISA, CISSP, ISO 27001 Lead Auditor или аналогичные.
— Опыт в области управления рисками AI, AI governance или ISO 42001.
— Опыт работы в технологической, SaaS или инженерной среде.
Условия:
— Полная занятость, гибридный формат работы, офис в Берлине.
— Зарплата от 76 000 до 106 000 евро в год.
— Помощь с релокацией в Германию: поддержка с визой, сервисы по месту назначения, бонус на покрытие расходов (временное жилье и др.).
— Профессиональный и личный рост: обучение, коучинг, регулярная обратная связь.
— Комплексные льготы для сотрудников в Германии: конкурентная оплата, медицинское обслуживание (включая психическое здоровье), страхование рисков, оплачиваемый отпуск.
— Поддержка обустройства домашнего офиса, стипендии на здоровье и уход за питомцами, возможности для обучения и развития.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are coming together with a shared mission: helping organizations unlock the full value of their data. Together we're building the data infrastructure layer that moves, transforms, and adds context to data — from the moment it lands to the point where teams and AI systems depend on it.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products our customers know and trust. It's a good time to join a company with the scale, talent, and technology to help more organizations put their data to work.
About the Role
Product Finance covers two things: how our products perform, and what they cost to build, run, and support. This role owns the cost and investment side, as the finance partner to the Product and Customer Support organizations.
You'll own the operating expense P&L for both organizations — headcount and hiring plans, vendor and program spend, annual planning, monthly close, and budget-vs-actuals — and work with those leaders on where to spend and what to trade off.
You'll also build our view of product investment at the portfolio level: what we spend behind each product line, what it returns, and what that means for how the roadmap gets funded. That includes bringing cost of revenue and unit economics into the picture, so we can talk about product margin rather than just product spend. This is how we'll decide where to invest and where to pull back.
You'll build our cost-to-serve view as well — support cost by account and segment, and the economics of deflection and AI-assisted support.
Expect close work with Product Managers, Support and Engineering leaders, Pricing, Corporate FP&A, and Accounting, and regular exposure to senior leadership as we scale toward public company readiness.
This is a full-time, hybrid position based in our New York, NY office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You'll Do
Serve as the finance business partner to Product and Customer Support leadership — own their budgets, partner on spend decisions, and flag risks, trade-offs, and reallocation opportunities early.
Own the annual operating plan for both organizations, including headcount and hiring plans, vendor and program spend, and quarterly reforecasts.
Own monthly close, accruals, and variance analysis — budget vs. actuals with clear driver explanations and forward-looking implications.
Build the portfolio view of product investment: what we spend behind each product line, what it returns, and what that implies for roadmap funding and resource allocation.
Bring cost of revenue and product unit economics into that view, working with the teams that own the underlying cost data.
Build cost-to-serve analytics — support cost by account and segment, and the economics of deflection and AI-assisted support.
Build business cases for new product investments and major roadmap decisions, including the economics of retiring or consolidating products, and provide Pricing with the unit economics behind packaging and monetization changes.
Co-own the Product Monthly and Quarterly Financial Reviews with the product top-line lead, so cost and performance are presented together.
Improve how this work gets done — better data models, less manual assembly, and AI applied to recurring analysis.
What We're Looking For
4+ years in FP&A, strategic finance, product finance, investment banking, or consulting, including ownership of a model or forecast that others relied on.
Experience owning an operating expense budget, or partnering with a non-finance organization on its spend.
Strong modeling skills across both driver-based revenue forecasts and operating expense and headcount models.
Working knowledge of software and subscription economics — ARR, NRR, ARPA, expansion, gross margin — ideally in a usage-based business.
Comfort working directly with large and complex datasets. SQL proficiency strongly preferred.
Ability to turn analysis into a clear recommendation and present it to Product, Support, and senior leadership.
Interest in how software gets built and what it costs to run.
Nice to Have
Product or Engineering finance partnership at a software, data infrastructure, or developer tools company.
Hands-on product margin, cost of revenue, or cost-to-serve analysis.
Experience supporting a Customer Support, Services, or other cost-to-serve organization.
Usage-based pricing, packaging, or monetization modeling.
Planning and BI tools (Pigment, Looker, Tableau, Sigma) and lightweight automation in Python or SQL.
Experience through a period of rapid scaling or IPO preparation.
#LI-JG1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$126,220
—
$151,470 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are coming together with a shared mission: helping organizations unlock the full value of their data. Together we're building the data infrastructure layer that moves, transforms, and adds context to data — from the moment it lands to the point where teams and AI systems depend on it.
As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products our customers know and trust. It's a good time to join a company with the scale, talent, and technology to help more organizations put their data to work.
About the Role
Product Finance covers two things: how our products perform, and what they cost to build, run, and support. This role owns the cost and investment side, as the finance partner to the Product and Customer Support organizations.
You'll own the operating expense P&L for both organizations — headcount and hiring plans, vendor and program spend, annual planning, monthly close, and budget-vs-actuals — and work with those leaders on where to spend and what to trade off.
You'll also build our view of product investment at the portfolio level: what we spend behind each product line, what it returns, and what that means for how the roadmap gets funded. That includes bringing cost of revenue and unit economics into the picture, so we can talk about product margin rather than just product spend. This is how we'll decide where to invest and where to pull back.
You'll build our cost-to-serve view as well — support cost by account and segment, and the economics of deflection and AI-assisted support.
Expect close work with Product Managers, Support and Engineering leaders, Pricing, Corporate FP&A, and Accounting, and regular exposure to senior leadership as we scale toward public company readiness.
This is a full-time, hybrid position based in our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You'll Do
Serve as the finance business partner to Product and Customer Support leadership — own their budgets, partner on spend decisions, and flag risks, trade-offs, and reallocation opportunities early.
Own the annual operating plan for both organizations, including headcount and hiring plans, vendor and program spend, and quarterly reforecasts.
Own monthly close, accruals, and variance analysis — budget vs. actuals with clear driver explanations and forward-looking implications.
Build the portfolio view of product investment: what we spend behind each product line, what it returns, and what that implies for roadmap funding and resource allocation.
Bring cost of revenue and product unit economics into that view, working with the teams that own the underlying cost data.
Build cost-to-serve analytics — support cost by account and segment, and the economics of deflection and AI-assisted support.
Build business cases for new product investments and major roadmap decisions, including the economics of retiring or consolidating products, and provide Pricing with the unit economics behind packaging and monetization changes.
Co-own the Product Monthly and Quarterly Financial Reviews with the product top-line lead, so cost and performance are presented together.
Improve how this work gets done — better data models, less manual assembly, and AI applied to recurring analysis.
What We're Looking For
4+ years in FP&A, strategic finance, product finance, investment banking, or consulting, including ownership of a model or forecast that others relied on.
Experience owning an operating expense budget, or partnering with a non-finance organization on its spend.
Strong modeling skills across both driver-based revenue forecasts and operating expense and headcount models.
Working knowledge of software and subscription economics — ARR, NRR, ARPA, expansion, gross margin — ideally in a usage-based business.
Comfort working directly with large and complex datasets. SQL proficiency strongly preferred.
Ability to turn analysis into a clear recommendation and present it to Product, Support, and senior leadership.
Interest in how software gets built and what it costs to run.
Nice to Have
Product or Engineering finance partnership at a software, data infrastructure, or developer tools company.
Hands-on product margin, cost of revenue, or cost-to-serve analysis.
Experience supporting a Customer Support, Services, or other cost-to-serve organization.
Usage-based pricing, packaging, or monetization modeling.
Planning and BI tools (Pigment, Looker, Tableau, Sigma) and lightweight automation in Python or SQL.
Experience through a period of rapid scaling or IPO preparation.
#LI-JG1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$118,331.50
—
$142,003.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: São Paulo, Brazil
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX Brazil is building its finance function from the ground up while preparing for supervision by the Central Bank of Brazil (BCB) under the new virtual asset service provider (SPSAV/PSAV) framework. We are looking for a Finance & Accounting Analyst to join our Brazil team and take ownership of core day-to-day accounting, accounts payable, and tax-compliance operations.
You will work alongside the Senior Finance Manager and the Finance & Accounting Specialist, in a role where accuracy, documentation, and discipline matter. Our books will soon be reviewed by a regulator, not only by auditors. This is a strong opportunity for someone early in their career who wants hands-on exposure to financial regulation, crypto, and Brazil’s tax reform.
What You’ll Be Doing
Accounting & Month-End Close
Prepare monthly close activities, including journal entries, account reconciliations, accruals, prepayments, and recurring accounting schedules.
Prepare and review intercompany journal entries and reconcile intercompany balances with affiliates to ensure accuracy and consistency.
Maintain close checklists and supporting documentation in FloQast and NetSuite, meeting group reporting deadlines.
Support the local Portuguese-language books, helping keep entries aligned with Brazilian GAAP and the BCB chart of accounts (COSIF) as we prepare for regulated status.
Accounts Payable & Expense Management
Process vendor invoices, employee reimbursements, and weekly payment batches in line with internal policies and approval matrices.
Validate vendor documentation and apply the correct tax treatment before payment.
Review withholding taxes on vendor payments (IRRF, PIS/COFINS/CSLL, INSS, ISS), and keep payment files and supporting documents audit-ready.
Tax Compliance Support
Issue electronic invoices for company operations, ensuring accuracy and compliance with municipal and federal requirements.
Support the monthly review of VAT and CIT calculations and maintain supporting documentation.
Support tax-to-accounting reconciliations and coordinate with our outsourced accounting firm on filings and information requests.
Help us follow and prepare for the Brazilian tax reform (IBS/CBS) transition, including the impact on invoicing, vendor payments, and ERP configuration.
Audit & Controls
Support external audit and group-level audit requests: prepare PBC lists, schedules, and reconciliations.
Follow documented controls and flag exceptions or gaps. Contribute to SOPs and process improvements as we build a controlled environment suited to a regulated entity.
What We’re Looking For
Bachelor’s degree in Accounting (CRC registration is a plus).
3+ years of experience in accounting, preferably in financial services, fintech, crypto, or big 4.
Solid knowledge of IFRS and BR GAAP/CPC. Familiarity with tax is a plus.
Hands-on experience with month-end closing, reconciliations, and AP processes.
Strong attention to detail, a sense of ownership, and the discipline to document your work.
Intermediate-to-advanced Excel (pivot tables, lookups); Power Query is a plus.
Hands-on, responsible use of AI tools to improve speed and quality of work, while validating outputs and protecting sensitive data.
Professional proficiency in English: you will work daily with international teams and prepare documentation for the group in English.
Comfortable working in a fast-paced environment with international teams across time zones.
Nice to Have
Experience in an institution regulated by the BCB or familiarity with COSIF.
Exposure to crypto or digital assets, or interest in learning about them.
Experience with NetSuite, FloQast, or similar ERP/close tools.
Exposure to intercompany transactions or transfer pricing.
Experience with external audits.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
#LI-SK1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Анализ кода и поведения вредоносных программ под Windows и Linux, реверс‑инжиниринг; Отслеживание актуальных угроз, кампаний и техник атакующих (публичные отчёты, threat intelligence, свежие образцы);
Задачи:
— Расчет риск-параметров по инструментам, торгуемым на Московской Бирже
— Регулярный пересмотр риск-параметров
— Подготовка предложений для руководства по изменению риск-параметров
🌸Provide customer support and ensure success with NCR Atleos services and solutions; 🌸Build and maintain strong relationships with key customer executives and operational teams while understanding their current and future business needs;
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Shift work required for eligibility
Job Summary:
As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.
In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.
Key Responsibilities:
•Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.
•Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.
•Troubleshoot technical issues through log analysis, research, and problem recreation.
•Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.
•Leverage and contribute to the internal knowledge base to improve support efficiency.
•Consistently meet or exceed service delivery standards and key performance indicators (KPIs).
•Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.
•Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.
Your Key Strengths:
•Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities.
•1-2 years of SaaS support experience, Technical Support, and or Operations Support environment
•Understanding of clinical workflows in long term care or medical facilities (preferred, not required)
•Strong understanding of business workflows and processes within SaaS or enterprise applications.
•Proven problem-solving skills and the ability to manage customer expectations.
•Excellent written and verbal communication skills.
•Comfortable in fast-paced, high-demand environments.
•Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.
•Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).
•Experience supporting and troubleshooting web-based SaaS applications.
•Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).
•Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar).
#LI-MG1
#LI-Remote
Corp B - S2
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $63,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime-Eligible
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
As we continue to strengthen alignment across our go-to-market teams, we're focused on building a more connected approach to how we measure, analyze, and forecast performance across the full customer journey, from the first website visit through sales engagement to closed-won revenue. This new role, within our Revenue Operations team, will help bring that vision to life by creating a clear, shared view of the funnel that marketing, sales, customer success, and leadership can use to make more informed decisions. As a new role, you'll have the opportunity to shape how we work, partnering closely with marketing, RevOps, and the broader revenue organization to improve visibility, forecasting, and accountability across the business.
What you’ll do in the role:
Build full-funnel reporting that connects marketing activity in tools like HubSpot to opportunities and closed-won business in Salesforce, and make it visible to executives and teams across the organization
Work with marketing and sales to define and document how attribution works, including what “influenced” versus “marketing-sourced” means and how leads are tagged as marketing-led, sales-led, or SDR-led
Partner with marketing on lead scoring and how leads flow into Salesforce
Improve how we measure campaign ROI so teams can see what worked, double down, and shift spend away from what didn’t
Work with marketing and go-to-market teams to agree on shared metric definitions, and publish them as a single source of truth
Build reports and dashboards with AI tools, refine them with stakeholder feedback, and publish final versions to our BI tool on a regular refresh schedule
Dig into the data, including with AI, to surface patterns and insights nobody has asked about yet
What you’ll bring to the role:
About 3 to 5 years of experience, ideally in marketing, revenue operations, or a multi-hat go-to-market role
Strong analytical skills, with hands-on experience in Excel and BI tools
Working knowledge of marketing concepts and terms, such as MQLs
The interpersonal skills to negotiate shared definitions across teams with different perspectives
Curiosity about AI and how to use it in your analysis
Experience in a SaaS environment
Bonus: the ability to read SQL (writing it is not required)
Base Salary based on level of experience
$125,500
—
$147,600 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
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ГибридBerlin
seniorUSA - New York (dbt)
seniorDenver, Colorado, United States, AMER
São Paulo, Brazil; Comfortable working in a fast-paced environment with international teams across time zones