Location: Petaling Jaya, Malaysia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products
First and second level technical support – calls/tickets/user interaction
Provide prompt responses to IT related questions from end-users
Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests)
Create, maintain, utilize knowledge articles
Provide IT onboarding trainings to new starters
Contribute to continuous improvement initiatives
Requirements
Language skills: fluent English and Malay, other languages are a plus
2+ years of experience in a similar role
Strong problem solving/analytical abilities
Excellent communication skills and customer orientation
Attention to detail and ability to multi-task, handling multiple stakeholders
Ability to prioritize and willingness to work self-sufficiently and well organized
Team player and supportive personality
Experience in regulated IT environments is a plus (e.g. GxP)
All candidates must provide a Criminal record not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Lao People's Democratic Republic
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Location: Chattogram, Bangladesh
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc.
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform
Requirements
Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology
Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.)
Candidate must have at least 300 clinical hours post masters degree
Candidate can communicate in English and their local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus
Candidates who are open to working onsite if necessary is a plus
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Location: Al Khobar, Saudi Arabia; Dubai, United Arab Emirates
Eram Talent is hiring on behalf of one of our prestigious clients. We are currently seeking a highly experienced and strategic Training & Development professional to drive organizational excellence through innovative training solutions. If you are a visionary leader passionate about capability building and talent transformation, this is an excellent opportunity to shape the learning culture of a dynamic organization.
The Training & Development Manager is responsible for efficiently managing activities related to the design and execution of comprehensive training programs for the client. By developing a best-in-class training catalogue and analyzing key factors prior to designing in-house courses, this leader will ensure that all training workshops are conducted efficiently. The ultimate objective is to continuously develop and enhance employees’ knowledge, skills, and competencies required to achieve the strategic business objectives of the organization.
Key Responsibilities
Strategy & Governance
Contribute to the development and execution of the department’s short to mid-term strategic plans to ensure alignment with strategic priorities and corporate goals.
Assist in the development of annual business plans for assigned areas of responsibility to support the achievement of financial and strategic objectives.
Monitor, control, and report on key performance indicators (KPIs) related to the department to track performance and recommend corrective actions.
Operational
Benchmark available training courses and best market practices to develop a comprehensive, state-of-the-art training catalogue.
Coordinate with the supervising Training Coordinator to design in-house training courses and materials based on critical factors such as course objectives, methodology, and agenda.
Develop and communicate regular reports on training performance, effectiveness, and quality to measure the ROI and efficiency of training programs.
Oversee all e-learning processes and report on e-learning performance, effectiveness, and quality directly to the Talent Management Director.
Analyze collected data and participant feedback to propose data-driven improvements to training effectiveness.
Evaluate training courses on a regular basis and provide continuous recommendations for curriculum enhancement.
Ensure the seamless implementation of recommended improvements by regularly following up with concerned stakeholders.
Partner closely with the Technology function to develop specialized technical training programs.
Policies, Systems & Continuous Improvement
Identify opportunities for the continuous improvement of systems, processes, and practices to increase overall productivity and operational efficiency.
Implement all relevant departmental policies, processes, procedures, and instructions to ensure work is carried out in a highly controlled, consistent, and compliant manner.
Requirements
Education:
Bachelor’s degree in Business Administration, Human Resources Management, or an equivalent discipline from a recognized and accredited university.
Experience:
Minimum of 11 years of proven experience in Training & Development, Training, or a related field, out of which at least 5 years must be in a managerial or leadership position.
Certifications:
Professional HR/L&D certifications (CIPD or SHRM) are highly preferred.
Language Skills:
Demonstrated professional proficiency in both oral and written English.
Location: Khafji, Saudi Arabia
We are seeking an experienced
Change Management & Training Specialist
to support organizational transformation, business improvement, and operational change initiatives within a large-scale industrial environment.
The role will be responsible for developing and executing change management strategies, stakeholder engagement plans, communication activities, and training programs to ensure successful adoption of new processes, systems, technologies, policies, and organizational initiatives.
The successful candidate will work closely with leadership, project teams, subject matter experts, and employees to assess change impacts, manage resistance, build organizational readiness, and ensure employees have the knowledge and capabilities required to successfully transition to new ways of working.
Key Responsibilities
Develop and implement comprehensive
Change Management Plans
for organizational, operational, digital, and business transformation initiatives.
Conduct
change impact assessments
to identify how changes will affect employees, processes, roles, systems, and business operations.
Develop stakeholder engagement strategies and communication plans aligned with project and organizational objectives.
Identify potential resistance to change and develop appropriate mitigation and engagement strategies.
Assess organizational readiness and develop action plans to improve change adoption.
Work closely with project managers, business leaders, subject matter experts, and functional teams throughout the change lifecycle.
Develop and deliver
training programs, workshops, awareness sessions, and briefing sessions
to support organizational change.
Conduct
Training Needs Analysis (TNA)
based on business requirements, competency gaps, and upcoming organizational changes.
Develop training materials, presentations, user guides, manuals, procedures, FAQs, and other learning resources.
Coordinate with subject matter experts to ensure training content accurately reflects new processes, systems, procedures, and operational requirements.
Facilitate instructor-led and virtual training sessions for employees and stakeholders.
Support the development and implementation of
train-the-trainer programs
where required.
Monitor training participation, knowledge transfer, competency development, and employee adoption.
Collect feedback from employees and stakeholders and incorporate findings into continuous improvement initiatives.
Establish and track
change adoption, readiness, training completion, and effectiveness KPIs
.
Prepare regular progress reports, dashboards, and presentations for management.
Support post-implementation activities to ensure sustained adoption of new processes, systems, and organizational practices.
Develop communication materials including announcements, newsletters, presentations, awareness campaigns, and change updates.
Ensure change and training activities are aligned with organizational policies, procedures, standards, and business objectives.
Maintain appropriate documentation, training records, attendance records, assessments, and change management deliverables.
Requirements
Required Qualifications
Bachelor's degree in
Business Administration, Human Resources, Organizational Development, Management, Education, Psychology, Information Technology
, or a related discipline.
5+ years of relevant experience
in Change Management, Organizational Development, Learning & Development, Training, or transformation-related roles.
Experience working within
large-scale industrial, energy, oil & gas, engineering, or other complex operational environments
is highly preferred.
Proven experience supporting
organizational transformation, business process improvement, digital transformation, system implementation, or operational change initiatives
.
Strong experience in developing and delivering professional training programs.
Experience conducting Training Needs Analysis and developing competency-based training programs.
Strong stakeholder engagement and communication skills across different organizational levels.
Excellent presentation, facilitation, interpersonal, and influencing skills.
Strong written and verbal communication skills in English.
Proficiency in
Microsoft Office
, particularly PowerPoint, Excel, and Word.
Preferred Certifications
Prosci Change Management Certification
CCMP – Certified Change Management Professional
APMG Change Management Certification
PMP / Project Management Certification
CIPD
ATD / CPTD
Relevant Learning & Development or Organizational Development certifications
Location: Belarus; Moldova
Intetics Inc.
, a global technology company specializing in custom software application development, distributed engineering teams, software quality engineering, and innovative digital transformation solutions, is seeking a highly skilled and experienced
Technical Writer
to join our growing team on a full-time basis.
Description
As a Technical Writer, you will work closely with Software Engineers, Product Managers, and other stakeholders to create world-class technical documentation. You will transform complex cloud technologies, APIs, developer tools, and infrastructure services into clear, concise, and user-friendly content that drives customer success and product adoption.
Responsibilities
Maintain and continuously improve the company knowledge base, ensuring documentation remains accurate, up-to-date, and easily accessible.
Establish and maintain documentation standards, style guides, templates, and best practices to ensure consistency across all content.
Design and optimize documentation structure, navigation, and information architecture to improve user experience and content discoverability.
Manage and enhance documentation toolchains, including version control systems, static site generators, and publishing workflows.
Create high-quality technical content, including developer guides, API documentation, tutorials, release notes, and product documentation.
Collaborate closely with software engineers and product managers to gather technical information and ensure content accuracy.
Translate complex technical concepts, cloud architectures, microservices, and REST APIs into clear and understandable documentation.
Plan, track, and deliver documentation projects within Agile development environments.
Analyze documentation usage metrics and user feedback to identify gaps and continuously improve content quality.
Monitor support tickets, community channels, and user feedback to proactively address documentation needs.
Develop scripts and content for educational video materials in collaboration with internal teams.
Requirements
3+ years of experience creating technical documentation for developers, software products, or IT professionals.
Bachelor's degree in Computer Science, Technical Communication, English, or a related field.
Strong technical aptitude with the ability to understand software development concepts, APIs, and programming languages.
Ability to read and understand source code written in languages such as Python, Java, JavaScript, or similar.
Excellent written and verbal communication skills in English.
Experience producing clear, well-structured technical content for both technical and non-technical audiences.
Experience using Git/GitHub for version control and collaborative documentation workflows.
Proficiency with Markdown, reStructuredText, or similar markup languages.
Familiarity with API documentation tools such as OpenAPI/Swagger and Postman.
Experience with documentation platforms such as Confluence, GitBook, Read the Docs, Document360, or similar solutions.
Understanding of SEO principles and analytics tools for measuring documentation effectiveness.
Experience documenting cloud-based platforms, SaaS products, developer tools, or enterprise software solutions.
Familiarity with Agile methodologies and project tracking tools such as Jira.
Nice to Have
Experience creating or supporting technical video tutorials and educational content.
Experience with CI/CD pipelines and modern documentation publishing workflows.
Understanding of cloud infrastructure and distributed systems concepts.
Experience working in product-focused or developer-focused environments.
Location: London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, healthcare, and beyond. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost.
That makes this a consultative sale. You'll spend as much time helping a VP of Engineering pressure-test their AI strategy as you will selling against an alternative, mapping use cases, framing build-vs-buy, and giving clear recommendations grounded in what you've seen work at the frontier. Then you'll do the enterprise work: multithreading across a buying committee, navigating security and procurement, and turning a first workload into an eight-figure relationship.
You'll work alongside our founders, forward-deployed engineers, and GTM leadership, in a seat where the playbook is still being written.
RESPONSIBILITIES
- Own a revenue target end to end, from prospecting and outbounding through closing Tier 1 accounts in your verticals
- Act as a strategic advisor on AI adoption: identify use cases, shape architecture decisions, and lead with clear, opinionated recommendations
- Multithread across large organizations, from the engineers running evals to the executives funding the program to security, legal, and procurement
- Win lighthouse customers that become references for their entire industry
- Partner with forward-deployed engineering on technical evaluations, POCs, and architecture reviews
- Feed signal back to product and engineering. What enterprises need next is a roadmap input we don't get anywhere else
REQUIREMENTS
- 8+ years of enterprise B2B sales experience in technology, ideally infrastructure, API/platform, or developer tooling
- A track record of closing seven- and eight-figure deals by navigating multi-stakeholder buying committees and long, complex cycles
- Demonstrated ability to run a consultative sale. You've helped customers define a strategy, not just evaluate a product
- Strong technical acumen: you can hold your own on model serving, GPU infrastructure, latency, and API architecture
- Experience selling into large digital natives or regulated industries (financial services, healthcare/life sciences, insurance, government)
- Excellent communication and comfort with high autonomy in a fast-moving environment
NICE TO HAVE
- Direct experience selling AI/ML infrastructure, cloud compute, or model deployment platforms
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Los Angeles, CA
Workplace: onsite
Spin.AI protects more than 2,000 organizations from SaaS ransomware, shadow IT, and data loss across Google Workspace, Microsoft 365, Salesforce, Slack, Jira, and Confluence. As Regional Director of Account Management, you'll lead a team that owns a multi-million-dollar renewal and expansion book and you'll personally run a portfolio of the region's most strategic accounts. This is a player-coach role for someone who has closed six-figure enterprise deals, knows how to turn single-module customers into full-platform partners, and wants to build a team, not just carry a number.
What You'll Do:
Own Strategic Accounts
Personally manages a portfolio of strategic enterprise accounts renewals, seat true-ups, and multi-year commitments for organizations running business-critical Google Workspace, Microsoft 365, Salesforce, Slack, Jira, and Confluence environments.
Build executive relationships with CISOs, IT Directors, and security/IT administrators, positioning SpinOne as the customer's consolidated layer for SaaS backup, security posture, and browser risk.
Drive Platform Expansion
Map single-module customers into the full SpinOne platform moving backup-only accounts into SSPM (SpinSPM), ransomware detection and response (SpinRDR), data loss prevention (SpinDLP), and enterprise browser security (SpinCRX).
Act as a trusted advisor on customers' SaaS risk posture quantifying downtime exposure, translating ransomware and shadow IT findings into remediation plans, and tying SpinOne to compliance obligations (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, CIS).
Operate with Rigor
Monitor account health via usage and telemetry signals (protected vs. licensed seats, backup success rates, alert volume, admin activity) to forecast renewals and flag churn risk early.
Own regional forecast accuracy for renewals, upsell, and cross-sell, with disciplined CRM hygiene and pipeline reporting.
Partner cross-functionally with Customer Success, Sales, Solution Engineering, and Support on onboarding and adoption, and support partner/MSP-influenced accounts alongside the Partnerships team (including Google Chrome Enterprise, Fortinet, and Menlo Security relationships).
Stay ahead of the SaaS security landscape - ransomware, shadow IT, OAuth risk, browser threats, AI governance, and competing SSPM/backup vendors - and feed insight back to Product and Marketing.
What You Bring:
6-figure deal experience:
proven track record closing and owning six-figure renewals, expansions, and multi-year commitments, and navigating enterprise procurement, security review, and multi-stakeholder approval cycles.
Track record in B2B SaaS:
2+ years in account management, customer success, or enterprise sales, including team leadership - ideally in cybersecurity, data protection, backup/DR, or cloud infrastructure.
Domain fluency:
working knowledge of Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian (Jira/Confluence) admin, seat, and OAuth permission models, plus the security categories SpinOne spans (backup/DR, ransomware detection, SSPM, DLP, browser security).
Dual fluency with buyers:
comfortable discussing RTO/RPO, incident response, and misconfiguration risk with technical stakeholders, then translating it into downtime cost and audit readiness for executives.
Compliance know-how:
experience navigating compliance-driven renewals and vendor security reviews (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, FERPA) is a strong plus.
Leadership:
proven ability to coach, mentor, and motivate a high-performing team, with hands-on experience in quota planning and pipeline reviews.
Analytical rigor:
experience using CRM and product-usage data to track account health, forecast retention, and measure team performance.
Bonus:
experience with MSP/channel-influenced accounts; comfort working across globally distributed teams; Bachelor's degree in Business, Marketing, or related field.
Compensation & Benefits:
Competitive base salary + performance-based variable compensation
Equity
Full medical, dental, and vision insurance
Paid holidays and annual bonus
Employee wellness program
A collaborative, high-growth culture recognized by Forbes as one of America's Best Startup Employers three years running (2024–2026)
Why Spin.AI:
Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide.
Backed by K1 Investment Management, a leading investor in high-growth enterprise software
Named to the Inc. 5000 list of America's fastest-growing private companies (2026)
Forbes Best Startup Employer, three years running (2024–2026)
Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report
Location: Los Angeles, CA
Workplace: onsite
About Spin.AI
Spin.AI is a global SaaS security company based in Palo Alto, CA, protecting enterprises from SaaS ransomware, Shadow IT, non-compliance, data loss, and data leak disasters in the cloud.
SpinOne is an all-in-one SaaS data protection platform built for mission-critical applications such as Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian. We deliver the most innovative last line of cyber defense, along with SaaS data management and protection, for more than 2,000 organizations worldwide. Learn more at https://spin.ai/
About this Role
Spin.AI is hiring a salesforce developer and systems architect to lay the foundation for the GTM business systems function.
This is a foundational role: you will own the technical architecture, development, integrations, and ongoing evolution of Salesforce and the broader GTM systems ecosystem. You’ll work directly with Sales, Marketing, Finance, and executive leadership to turn business requirements into scalable systems, automation, and reliable data. This role reports directly to the SVP Finance and is based in our Glendale, CA office.
What You'll Do:
Advanced Salesforce Automation & Custom Development
Design, build, optimize, and troubleshoot complex Salesforce Flows (Screen Flows, Record-Triggered Flows, and Scheduled Flows).
Write, maintain, and debug custom Apex code (Triggers, Classes, Controllers, Batch/Scheduled Apex) adhering to Salesforce design patterns and governor limits.
System Integration (GTM & Finance) & API Management
Build and maintain the integrations between Salesforce and key GTM/Finance Systems, specifically ensuring data syncs correctly with HubSpot (Marketing), Stripe (Billing), and Google Sheets (Reporting)
Architect, build, and maintain secure, scalable REST/SOAP API integrations connecting Salesforce with internal systems and third-party SaaS solutions.
Troubleshoot data synchronization issues, webhook failures, and integration errors across external platforms.
Salesforce Deployment & Release Management
Manage code and configuration deployment pipelines across lower environments (Developer/Full Sandboxes) to Production using Change Sets or DevOps tools.
Perform regression testing, impact analysis, and deployment troubleshooting to ensure minimal disruption to business operations.
Salesforce Administration & Org Management
Perform day-to-day Salesforce administration, including user management, profiles, permission sets, role hierarchies, and sharing rules.
Maintain system hygiene, data integrity, custom objects, page layouts, validation rules, and standard reports/dashboards.
Oversee sandbox management, including creation, refreshing, and maintaining data seeding across environments.
Sales Operations & Stakeholder Collaboration
Partner directly with Sales Operations, Sales, Marketing and Finance teams to translate business requirements into scalable technical architecture and process automation.
Serve as the primary technical advisor on Salesforce capabilities, platform limitations, and best practices.
Maintain documentation for key operational processes and policies
Ensure CRM hygiene and reporting accuracy across all systems
Required Technical Skills & Certifications:
Salesforce Development:
Strong proficiency in Apex, SOQL/SOSL, Visualforce, and Lightning Web Components (LWC).
Process Automation:
Expert-level mastery of Salesforce Flows, including complex logic, fault paths, and flow optimization.
Integrations:
Solid hands-on experience with REST/SOAP APIs, JSON/XML, authentication protocols (OAuth 2.0), and middleware/connector tools.
Administration & Security:
Deep understanding of the Salesforce security architecture (OWD, Sharing Rules, Field-Level Security) and standard platform configuration.
Environment Management:
Demonstrated experience managing Salesforce sandboxes, data migration, and deployment practices (Change Sets, Salesforce CLI, or CI/CD pipelines).
Salesforce Certified Administrator
Salesforce Certified Platform Developer I
Bonus: Salesforce Certified Platform Developer II or Application Architect) and JavaScript experience
Preferred Experience:
B.S. in Computer Science or equivalent or proven years of experience
8+ years of software development experience
5+ years of Salesforce platform engineering experience
Ability to communicate complex topics with precision and accuracy
Monitoring and alerting setup for Salesforce applications and integrations
Familiarity with application programming interfaces, data pipelines, Model Context Protocol servers, or integration platforms
Deep experience implementing and developing in Apex and LWC
Strong understanding of AI and generative AI technologies, with the ability to apply them to Salesforce development and systems workflows
Experience working directly with business facing groups outside of development
Experience working within an Agile team and DevOps culture
Experience partnering with Sales, Marketing, Product teams in a high-growth environment
Strong systems thinking with the ability to balance short-term execution needs against long-term architectural health
Bonus: Passion or interest in cybersecurity
Benefits:
PTO
401k
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Employee Wellness Program
Great opportunity to work with amazing people
Why Spin.AI?
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Why join Spin.AI?
This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years.
Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills.
EEO Statement
Equal Opportunity Employer
Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO is the Law poster and its supplement.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via shushan@spin.ai.
Location: United States, Remote
Would you like to work on a new IP and new genre that combines amazing action feel with lighthearted and whimsical characters? Do you revel in creating delightful and seamless user experiences for both players and developer workflows alike?
As a UI Engineering Lead, you will help bring the UX vision of the Design team to life by implementing responsive and stable UI systems in the Unreal Engine. Most importantly, you will work with a fun and dedicated cross-discipline team devoted to making a new franchise at teamLFG.
We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.
RESPONSIBILITIES
With minimal oversight, build and maintain production-quality UI systems, workflows, and tools in C++ on Unreal 5
Directly hire, manage and lead engineers working within the UI subdiscipline, providing support, technical mentorship, constructive feedback, and career development coaching
Provide technical guidance in UXUI systems to empower teammates across a wide variety of gameplay disciplines
Collaborate daily with a cross-disciplinary team to build new player experiences
REQUIRED SKILLS
Ability to write, debug, and maintain code in C++
Ability to communicate with customers of different technical and non-technical backgrounds to help them navigate technology and achieve their goals
Experience building and maintaining a broad variety of UXUI systems, from HUDs and front-end menus to fonts and localization workflows
Experience leading (direct management, mentoring, or guiding) engineers
Experience with development using the Unreal Engine
NICE-TO-HAVE SKILLS
Experience with development on a variety of platforms (PC, console)
Experience with real-time action multiplayer games
Experience shipping one or more game titles
Experience with codev or contractors
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$197,400
—
$296,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Location: London, England, United Kingdom
Graham Capital Management, L.P. (collectively with its affiliates, "Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry’s longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients – including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors – reinforcing alignment of interests across all strategies.
The foundation of Graham’s sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them.
The Internship Program
Graham is looking for talented undergraduate and graduate students to join our team as Summer Interns. Graham’s paid internship features a structured program consisting of educational, skill-building and networking events. Learning is the cornerstone of our culture and plays an active role in the internship experience through daily collaboration and interaction with employees at all levels, in workshops, and most significantly by working on projects that matter to the fundamentals of our business. In 2027, Graham will offer in-person internship opportunities in our London office. London interns will participate in both local programming and firmwide internship programming with colleagues and interns across Graham's global offices.
Our London office will be looking to hire interns, including but not limited to the following areas:
Discretionary Portfolio Management
Quantitative Strategies
Risk Management
Technology
Requirements
Bachelors, Masters, or PhD candidate with an interest in financial markets, investment management, or the financial services industry
Prior to the start of your summer internship at Graham, you must have completed at least two (2) years of undergraduate studies
A minimum cumulative GPA of 3.5
Proficiency with Microsoft Office and/or other analytical tools relevant to the internship
Strong analytical, problem-solving and critical-thinking skills
High degree of intellectual curiosity
Ability to communicate effectively in both verbal and written form
Well-organized, detail-oriented and able to focus in a dynamic environment
Ability to prioritize and manage workload
Hard-working, diligent, and eager to learn in an intellectual and collaborative environment
Additional Qualifications for Quantitative Roles
(typically in Quantitative Strategies, Risk Management, Technology)
Working towards a degree in a quantitative field (e.g. computer science, math, engineering, etc.)
Programming skills
Other
This is an in-person internship. Interns are expected to work from their assigned Graham office Monday through Friday for the duration of the program.
Location: New York, New York, United States; Norwalk, Connecticut, United States
Graham Capital Management, L.P. (collectively with its affiliates, "Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry’s longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients – including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors – reinforcing alignment of interests across all strategies.
The foundation of Graham’s sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them.
The Internship Program
Graham is looking for talented undergraduate and graduate students to join our team as Summer Interns. Graham’s paid internship features a structured program consisting of educational, skill-building and networking events. Learning is the cornerstone of our culture and plays an active role in the internship experience through daily collaboration and interaction with employees at all levels, in workshops, and most significantly by working on projects that matter to the fundamentals of our business. In 2027, Graham will offer in-person internship opportunities in our Connecticut and New York City offices. Interns will participate in firmwide programming alongside the broader intern class. Candidates will have the opportunity to indicate their preferred office location (Rowayton, CT or New York, NY) as part of the application process. Depending on business needs, candidates may be considered for opportunities in either location.
Most of our departments will be looking to hire interns, including but not limited to the following areas:
Quantitative Strategies (Systematic Alpha Generation and Quant Trading & Operations)
Discretionary Portfolio Management
Risk Management
Investor Services
Economic Research
Technology (Software Development and IT Support)
Trading Services (Financial Reporting)
Legal/Compliance
Requirements
Bachelors, Masters, or PhD candidate with an interest in financial markets, investment management, or the financial services industry
Prior to the start of your summer internship at Graham, you must have completed at least two (2) years of undergraduate studies
A minimum cumulative GPA of 3.5
Proficiency with Microsoft Office and/or other analytical tools relevant to the internship
Strong analytical, problem-solving and critical-thinking skills
High degree of intellectual curiosity
Ability to communicate effectively in both verbal and written form
Well-organized, detail-oriented and able to focus in a dynamic environment
Ability to prioritize and manage workload
Hard-working, diligent, and eager to learn in an intellectual and collaborative environment
Additional Qualifications for Quantitative Roles
(typically in Quantitative Strategies, Risk Management, Technology)
Working towards a degree in a quantitative field (e.g. computer science, math, engineering, etc.)
Programming skills
Pay Range
The anticipated hourly rate for this position ranges from $40/hr to $55/hr. The anticipated range is based on information as of the time this post was generated. The applicable hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications.
Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.
Other
This is an in-person internship. Interns are expected to work from their assigned Graham office Monday through Friday for the duration of the program.
Location: Davao, Philippines; Metro Manila, Philippines; Philippines
As a Security Analyst, you will be a crucial part of our cybersecurity team. This role is designed for individuals who are passionate about cybersecurity and eager to develop their skills in a dynamic and supportive environment.
This resource will assist in monitoring, analyzing, and responding to security incidents, ensuring the protection of our clients' data and systems.
Key Responsibilities:
Security Monitoring and Analysis:
Monitor security alerts and events using various security tools and platforms.
Analyze security incidents to determine their impact and severity.
Assist in the investigation and resolution of security incidents.
Assist with checking and resolving security agent related issues.
Incident Response:
Participate in the incident response process, including identification, containment, eradication, and recovery.
Document and report security incidents and actions taken.
Vulnerability Management:
Assist in the identification and assessment of vulnerabilities in client systems.
Support the implementation of remediation measures to address identified vulnerabilities.
Threat Intelligence:
Stay updated on the latest cybersecurity threats and trends.
Assist in the collection and analysis of threat intelligence to enhance security posture.
Security Awareness and Training:
Support the development and delivery of security awareness training for clients.
Promote best practices for cybersecurity within the organization and to clients.
Participate in group tabletop exercises
Compliance and Reporting:
Assist in ensuring compliance with relevant security standards and regulations.
Prepare and maintain security documentation and reports.
Collaboration and Support:
Work closely with senior security analysts and other IT teams to enhance overall security.
Provide support for security-related projects and initiatives.
Direct Manager: Security Operations Manager
Qualifications:
Bachelor's degree in Cybersecurity, Information Technology, or a related field.
Basic understanding of cybersecurity principles and practices.
Familiarity with security tools and technologies (e.g., SIEM, firewalls, antivirus software).
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Eagerness to learn and adapt in a fast-paced environment.
Preferred Skills:
Relevant certifications (e.g., CompTIA Cybersecurity Analyst / CySA+).
Experience with scripting or programming languages (e.g., Python, PowerShell).
Knowledge of network protocols and operating systems.
Salary: $1,000 – $2,000 / month
УдалённоDavao, Philippines; Metro Manila, Philippines; Philippines
Location: Shanghai; Beijing, China
Workplace: hybrid
ABOUT YOU
We are looking for a Partner Success Manager to join the Xsolla Partner Network (XPN) Business Development team, based in China. This is a newly created, hybrid role sitting within the core XPN BD team — roughly 80% campaign and partner success, 20% business development support — created to close a gap in how XPN partners are supported once a deal closes: campaigns are launched, but no one consistently owns their ongoing success.
The best candidate will be someone comfortable owning outcomes rather than just relationships — proactively strategizing with partners, coordinating across internal teams to get campaigns right, and stepping in to help close deals when local presence and trust matter more than a remote pitch. Full ownership of the sales process (sourcing, pitching, commercial negotiation) sits with the Core China/APAC Team; this role isn't required to run a deal end-to-end, but is expected to help get opportunities over the line and make sure they deliver once signed.
If you're excited about building a new function from the ground up, becoming a product expert partners and internal teams rely on, and working across both Chinese and global creator platforms as publishers look to expand their reach, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES:
Own end-to-end success of assigned partner campaigns post-signature — from kickoff through launch, live optimization, and post-campaign review.
Act as the primary point of contact for assigned partners in China/APAC, building trusted, ongoing relationships rather than transactional check-ins.
Proactively strategize with partners on campaign structure, creator selection, storefront setup, and quest mechanics to maximize outcomes.
Identify risk signals early (underperformance, partner disengagement, unclear expectations) and drive corrective action before they become churn risks.
Coordinate directly with the XPN BD Team and Creator Success Team, pulling in the right internal resources at the right time.
Provide partners with clear, honest performance visibility — translating XPN data into terms that make sense for flat-fee and hybrid-model publishers.
Serve as an internal advocate for partner needs, feeding structured feedback back into XPN product, reporting, and process improvements.
Sit within the core XPN BD team and support the Core China/APAC Team in progressing late-stage opportunities — joining calls, providing local market context, and helping translate commercial terms into what will land with the partner.
Help identify expansion or upsell opportunities within existing successful partner relationships and flag them to the Core China/APAC Team.
Represent XPN at regional industry events across China and APAC, both to support active deals and to build XPN's local market presence.
Develop and maintain deep, current expertise in the XPN product to the point of being the go-to expert for partners and internal teams alike.
Work fluently across internal stakeholders (BD, Creator Success, Marketing, Data/Reporting) and external stakeholders (publisher teams, creator/MCN partners).
Game industry experience required based out of the China office (Beijing or Shanghai), in accordance with local in-office attendance requirements
QUALIFICATIONS & SKILLS:
3+ years in a customer success, account management, or partner management role — ideally in gaming, platform, adtech, or creator economy environments.
Fluent Mandarin and professional English.
Demonstrated ability to manage external partner relationships with a strategic, consultative approach — not purely reactive support.
Working knowledge of both the Chinese domestic platform landscape (Bilibili, Douyin, DouYu, Huya) and major global/international platforms (YouTube, Twitch, TikTok) — publishers are increasingly looking to expand reach beyond China, and this role needs to speak credibly to both sides of that expansion.
Comfort working cross-functionally across time zones with global teams, translating between local market realities and global program structures.
Willingness and ability to travel regionally for events and partner meetings across China and APAC.
Self-starter comfortable defining process in a role without an established playbook — this is a new function within XPN.
Nice To Have:
Prior direct or adjacent BD/sales exposure — this role will occasionally carry commercial conversations, though it is not a quota-carrying sales position.
Familiarity with additional regional platforms (e.g. Chzzk/SOOP in Korea, Niconico in Japan) for publishers expanding into wider APAC.
Experience working with flat-fee or hybrid commercial models and the reporting expectations that come with them.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
A U.S. government agency requires a full time Executive Assistant contractor to provide critical administrative support to Senior Leadership within the agency. This position requires onsite presence 5 days per week.
Responsibilities
Organizing and prioritizing the high incoming flow of work for the Senior Leader and/or their office
Responding to and scheduling requests for meetings, invitations, and requests to participate at special event, booking official appointments and meetings
Greeting and escorting guests at Agency Headquarters
Maintaining a control and follow-up system for incoming workload and correspondence to ensure timely responses
Drafting and proofreading correspondence, reports, and other documents for the Senior Leader/Senior Leader’s office
Managing incoming and outgoing communications, including email, phone calls, and mail
Assisting with travel coordination and voucher processing for the office
Maintaining records and databases, including tracking projects and deadlines
Coordinating with other departments and stakeholders on administrative projects, data calls, and workplace analysis for the Senior Leader/Senior Leaders office
Process internal ethics clearances for speakers’ participation at events or widely attended gatherings
Qualifications
3 years’ experience providing administrative support in a federal environment.
Detail orientated, flexible, and sound professional skills, with the ability to take responsibility for multiple tasks/projects and deadlines simultaneously.
Excellent verbal and written communication and grammatical skills.
Candidate must be able to perform with minimal supervision in a high pace environment.
Preferred Qualifications
A Bachelor of Arts in Business Administration.
Bilingual English/Spanish or English/Portuguese.
Work Environment Requirements
This contract does not allow for work to take place outside of agency headquarters. There will be no “telework” or “remote work.”
The Executive Assistant must work 8 hours each day, with an additional 45-minute lunch break. Must work during core business hours of 9:00 am to 3:45 pm each day but may flex their start time and end times outside of the core hours within a 7:00 am to 5:45 pm window.
The Executive Assistant is not required to work during Federal Holidays or any other point in which the agency headquarters building is closed (ex: presidential-directed holiday, administrative leave directed by the CEO resulting in building closure, weather related emergencies resulting in building closure, etc.).
No travel is anticipated as part of this contract.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$60,000
—
$60,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York Office
Chainalysis is hiring a Senior Manager, Talent Management & Organizational Development to own the programs, processes, and resources that drive talent quality across the company. You will report to the VP of People.
This is a high-impact IC role. Some foundations are already in place. A performance review cycle runs today, and your job is to assess it, sharpen it, and raise the bar on how ratings, calibration, and reviews work in practice. Other programs, to support top talent development do not exist and this role has an opportunity to create lasting programs from scratch. In both cases, you will present recommendations to the People Leadership Team, get alignment on direction, and then execute.
A core part of this role is making other people effective. You will create the playbooks, toolkits, and training that HR Business Partners and people managers at every level need to run great talent processes without heavy central support. You build the content. You run delivery. You measure whether it lands.
The right person brings strong practices from a consulting background or a large, well-structured organization, but does not try to copy-paste them. Chainalysis is a growth-stage company where priorities shift, ambiguity is normal, and the ability to adapt matters more than a perfect framework. You work iteratively, move fast, and stay grounded in data.
In this role, you’ll:
- Evaluate and improve the existing performance review cycle, including goal setting, mid-year check-ins, annual reviews, ratings, and calibration.
- Build the supporting materials (manager guides, calibration toolkits, talking points, FAQs) that make the process work at all levels.
- Partner with People Analytics to track completion rates, rating distributions, and other indicators of process health. Use data to drive cycle-over-cycle improvement.
- Partner with HRBPs and business leaders to ensure that the organization has a high talent delivery model.
- Build the succession planning program for critical roles: readiness assessments, development plans, and pipeline visibility for leadership, including designing and running the organization’s talent mapping process, assessment methodology (9-box or equivalent), criteria, and cadence.
- Create the frameworks that make talent conversations consistent, data-informed, and actionable across business units.
- Identify frameworks to address retention risks for high-impact contributors and recommend targeted interventions. Work with HRBPs and business leaders to roll out and integrate into ongoing talent conversations.
- Develop the content library that HRBPs need to operate as strategic talent advisors: playbooks, templates, facilitation guides, and one-pagers.
- Create enablement resources for people managers at all levels: how to set goals, give feedback, run development conversations, assess talent, and navigate the review cycle.
- Run train-the-trainer sessions, workshops, and office hours to build capability across HRBPs and managers.
- Translate talent strategy into practical tools people can use independently.
- Pick up L&D programming where it connects to talent and performance outcomes: leadership development, manager effectiveness, and high-potential acceleration.
- Identify capability gaps through performance data, engagement results, and business priorities. Recommend targeted interventions.
- Partner with external vendors and internal subject matter experts to curate or build development content where gaps exist.
- Advise on team effectiveness, organizational design, and change management as the company scales.
- Bring an OD lens to talent programs to make sure they reinforce the culture and operating model Chainalysis is building.
- Bring data, options, and clear recommendations to the People Leadership Team for key decisions on talent philosophy, program design, and process changes.
- Facilitate discussions that lead to aligned decisions. Then own the execution.
- Keep PLT informed on program outcomes, risks, and what is and is not working.
We’re looking for candidates who have:
- 5-8 years in talent management and organizational development with meaningful time spent building or redesigning talent programs (not only administering existing ones). You may have led or been part of an L&D organization, but if you are principally a training designer or facilitator, this role will not be a fit.
- Critical thinking: you review, assess, and define based on first principles. You are curiosity-led and self-directed, anticipating the organization’s needs versus waiting to have them defined for you.
- Building with agility: you are comfortable with ambiguity. You can take a vague problem, structure it, propose a path forward, and ship something useful before you have every answer. You work iteratively. You ship a minimum viable version, gather feedback, and improve. When priorities shift, you adjust without losing momentum.
- Enablement driven: you think about adoption, not just design. You have a track record in adult-learning and programs that flex to the audience. When you build something, you build the training, the resources, and the feedback loop that make it relevant and sticky.
- Metrics orientation: you default to measuring outcomes. You are comfortable with people analytics, dashboards, and making a case with data. You create with data and AI as tools, not the other way around.
- Communication: clear, direct communicator. You can present options to a leadership team, facilitate a calibration session, and write a one-page toolkit with equal skill.
- Workday fluency: experience working in Workday for talent and performance processes.
Nice to have experience:
- Background in human capital management consulting (EY, Deloitte, or comparable) and/or OD design at talent dense organizations who have scaled.
- Experience at a technology company during a period of rapid growth or organizational change.
- Coaching certification, OD certification, or advanced degree in I/O Psychology, Organizational Development, or a related field.
- Familiarity with succession planning, including talent assessment, career pathing frameworks, and competency models (e.g. 9-box).
- Track record of using AI-enabled authoring tools in enablement and curriculum development.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
We are hiring a Senior Risk Associate to run Lithic's risk assessment function: the client risk assessment program, the third party risk management program, and the enterprise risk assessment. You will execute the assessments, own the operations that keep them on schedule and defensible, and continuously improve the rubrics, questionnaires, registers, and SOPs that govern them. You will also own program underwriting: the criteria, limit and reserve recommendations, and periodic reassessment that follow a client from diligence through scale.
This is an AI-forward role. Lithic is deploying agentic tooling across diligence and documentation workflows, and this role owns that build in the assessment domain: testing, tuning, and documenting the tooling so routine collection, review, and drafting are absorbed by automation, while you own the judgment calls, the exceptions, and the written product that goes to partner banks and examiners.
This role operates with limited guidance and owns its programs end to end. It is sized for ownership, orchestration, and judgment rather than queue/ticket processing.
What you'll do:
Execute client risk assessments end to end: document collection, interviews, scoring against the weighted risk typologies, written assessment, tier determination, and pre-launch conditions.
Own program underwriting: apply and maintain underwriting criteria, recommend spend, transfer, and reserve limits, and reassess programs as volume, product mix, and financial condition change.
Run third party risk operations: vendor intake and tiering, due diligence and certification report review, control effectiveness ratings, the vendor risk register, annual reviews, and vendor issue and incident tracking.
Support the enterprise risk assessment and the risk register: maintain the assessment inventory and calendar, collect and test control evidence, apply the enterprise rating methodology consistently across sub-assessments, and prepare Enterprise Risk Committee materials.
Continuously improve the programs: refine rubrics, weights, questionnaires, and templates based on observed outcomes, and author and maintain the SOPs that make each assessment repeatable by someone other than you.
Test, deploy, and tune agentic tooling across the assessment workflows, including document review, questionnaire analysis, vendor due diligence, and drafting, and document the context that makes the output repeatable and defensible.
Define and report the KPIs and KRIs for the assessment programs, and surface concentration, trend, and thematic findings to leadership and oversight forums.
Serve as the evidence owner for partner bank, audit, and examiner requests touching client, third party, and enterprise risk assessment.
Mentor and cross-train teammates on assessment methodology, scoring discipline, and the tooling.
What you'll bring:
Hands-on experience conducting risk assessments in fintech, payments, or banking, across client or counterparty, third party or vendor, and enterprise or operational risk.
Working knowledge of underwriting fundamentals: financial statement review, liquidity and runway analysis, loss and exposure monitoring, and limit setting.
Fluency with rubric-based scoring methodologies and the discipline to apply them consistently and defend a rating.
A track record of owning discrete risk programs end to end with limited guidance, including authoring the SOPs and defining the metrics that govern them.
Ability to read control reports (ISO 27001, SOC 2 Type II, PCI DSS AOC) and translate findings into a residual risk position and a remediation ask.
Comfort working with AI-assisted or agentic tooling, including how to test, tune, document, and defend AI-assisted decisions to bank partners and regulators
Self-starter who can create structure where none exists and knows when to escalate and collaborate
Clear, concise writing under a compliance standard: assessments, memos, and committee materials that hold up in front of a partner bank or an examiner.
The annual US salary range for this role is
$86,000 - $144,000,
plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Remote or Mississauga
Workplace: remote
Job Title:
VP, Product Operations
Location:
Canada – Remote OR
Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.
This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.
Key Responsibilities:
Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
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recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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