Location: Lagos, Nigeria
Eram Talent, a leading Talent Acquisition Company, is seeking a qualified and experienced HV Technician - Electrical to join a prestigious company in the industry. As a HV Technician, you will be responsible for working with high voltage electrical systems, ensuring that maintenance, troubleshooting, and repairs are conducted safely and efficiently. This role offers an exciting opportunity to contribute to important projects and be part of a team of skilled professionals.
If selected, this opportunity would be onsite at
Saudi Arabia.
Responsibilities
Install, maintain, and repair high voltage electrical equipment and systems.
Conduct preventive maintenance and inspections on electrical systems to enhance reliability and performance.
Troubleshoot electrical faults and provide effective solutions to restore system functionality.
Ensure compliance with safety regulations and standards while working on high voltage systems.
Coordinate with other team members and departments to minimize downtime during maintenance activities.
Maintain accurate records of maintenance activities, equipment status, and inspection reports.
Stay updated with advancements in high voltage technology and industry best practices.
Participate in safety training and promote a culture of safety in the workplace.
Requirements
Technical diploma or certification in Electrical Engineering or a related field.
Minimum of 5 years of experience working with high voltage electrical systems.
Strong knowledge of electrical safety protocols and high voltage regulations.
Experience with the installation and maintenance of substations, transformers, and switchgears.
Excellent troubleshooting skills and ability to interpret electrical schematics.
Strong attention to detail and commitment to safety standards.
Good communication and organizational skills.
Ability to work effectively both independently and as part of a team.
Willingness to work in various conditions and on-call as required.
Location: Uzbekistan, .
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 84 mobile network operators in 58 countries around the world.
Our product support team based in Istanbul provides exceptional service to customers worldwide on our platform, products and solutions. Our team boasts some of the brightest technologists and engineers in the industry, who thrive on solving customer issues and ensuring the highest quality of service.
As a member of the Global services and product support team, you will have the ability to work independently or as part of a team with some of P.I. Work’s most strategic customers to drive their success. Being a highly motivated individual as well as a self-learner, possessing strong customer service and technical and analytical skills; and being someone who welcomes challenges will help you to achieve in your role.
As part of the role definition, you will:
Provide exceptional service to our customers worldwide
Actively communicate with customers on questions/issues related to our products and solutions
Go above and beyond our service level agreements to pro-actively diagnose and resolve issues
Collaborate with customers on deployment and provide support for upgrades, new features and fixes
Collaborate with team members, share knowledge, lessons learned, document best practices through active participation in team meetings and trainings
Collaborate with project teams on installation, configuration, testing and integration of our solutions.
Required Experience and Skills:
Basic to intermediate knowledge of database architecture and good command on SQL
Good understanding of programming in C++/C#/Java and .NET framework is an asset
Good understanding of one or more OSS products is an asset
Technical understanding of 2G/3G/4G mobile technologies, including RAN standards, architectures, protocols, and services is an asset.
Passionate and self-motivated individual capable of troubleshooting and solving complex customer issues in a fast-paced, dynamic environment.
Excellent communication and interpersonal skills in both verbal and written English.
Location: London
Workplace: OnSite
About Clarity
Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting-edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences.
We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry.
We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity for someone passionate about data-driven experience design, AI analytics, and product strategy in the CX space.
Role Overview
As a Product Manager for Voice of the Customer, you’ll own the product vision, strategy, and roadmap for Clarity’s VoC solution. You’ll work cross-functionally with engineering, design, and AI teams to transform real-time feedback, surveys, and conversation data into intelligent insights that help businesses understand their customers at scale.
You’ll define how organizations collect, interpret, and act on customer sentiment — shaping a product that bridges customer experience, analytics, and automation.
Responsibilities
- Own the product strategy and roadmap for Clarity’s Voice of the Customer platform.
- Collaborate with design, AI, and engineering teams to deliver features that turn customer feedback into actionable intelligence.
- Define KPIs, measure adoption and impact, and use data to guide product decisions.
- Work closely with customers and partners to understand pain points, validate hypotheses, and translate insights into product priorities.
- Partner with marketing and GTM teams to position and launch VoC capabilities effectively.
- Collaborate with the AI and data science teams to enhance sentiment analysis, topic detection, and trend dashboards.
- Prioritize initiatives that integrate VoC insights with other Clarity modules (Agent Assist, Inbox, Analytics).
- Stay ahead of market trends and competitor offerings to ensure Clarity remains at the forefront of AI-driven CX intelligence.
Requirements
- 5+ years of experience in product management, ideally in CX, analytics, or SaaS platforms.
- Strong understanding of Voice of the Customer, feedback systems, and customer experience analytics.
- Experience working with AI/ML, NLP, or data visualization products is a strong plus.
- Proven ability to turn customer insights into clear, measurable product outcomes.
- Excellent communication and stakeholder management skills; comfortable aligning across technical and business teams.
- Analytical mindset, with experience using data to inform prioritization and feature development.
- Bachelor’s degree in business, engineering, computer science, or related field (MBA or equivalent experience preferred).
Why Clarity?
- Shape the future of AI-powered customer experience analytics.
- Freedom to experiment, define, and scale a product that impacts thousands of users.
- Competitive compensation, equity, and benefits.
- Work with a collaborative, impact-driven team that values creativity, speed, and clarity in execution.
Location: Remote - EMEA, Remote - NA
PlanetScale is growing rapidly and reinventing the transactional database market. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for early members of our Sales team that can form deep partnerships with our prospects and customers to help them adopt and succeed on the next generation of database infrastructure.
What's the job to be done?
Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems.
Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings.
Design and execute proof of value timelines that deliver on agreed upon business outcomes and success criteria.
Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms.
Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies.
Build tools, scripts, and automation that accelerate migrations and improve customer onboarding.
Create educational content including documentation, guides, blog posts, workshops, and videos.
Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform.
These attributes best describe you…
You have deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies.
You're equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks.
You thrive in customer-facing situations and translate technical concepts into business value for diverse audiences.
You're self-motivated and can manage multiple engagements simultaneously with minimal oversight.
You enjoy creating content and sharing knowledge through various formats.
You're comfortable with occasional travel (less than 20%).
What you will need
5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR
5+ years of experience supporting customers with MySQL or PostgreSQL workloads where you advised on operations, performance tuning, and troubleshooting
Experience working with at least one major cloud provider (AWS, GCP, Azure, or OCI)
Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Strong understanding of database migration strategies and tooling
Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis
Ability to write scripts and tools in Python, Go, or JavaScript
Experience creating technical content such as documentation, tutorials, or blog posts
What else will help you be successful
Experience with AWS Database Migration Service (DMS) or logical replication tools
Knowledge of Vitess, database sharding, or distributed database systems
Familiarity with Kubernetes and cloud-native architectures
Experience with infrastructure-as-code tools like Terraform or CloudFormation
Contributions to open-source projects or active participation in database communities
Public speaking experience at conferences or meetups
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Solutions Engineer, you'll guide customers through transformational database migrations and help them unlock the full power of PlanetScale's platform.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$160,000 - $250,000 USD
Location: Taiwan
Workplace: remote
OVERVIEW
We are seeking a Content Reviewer to evaluate and refine AI-generated summaries for locations on a maps product. These summaries are automatically generated for places such as restaurants, parks, and landmarks and require localization and adjustments to ensure accuracy, cultural relevance, and naturalness.
As a Reviewer, you will leverage your expertise in writing structure, content, tone, and perspective to ensure summaries are consistent, coherent, and aligned with the required guidelines. You will also conduct research to verify information and refine content for clarity and readability.
This freelance role offers flexibility, with task volumes varying based on project needs. If you have a strong language background and enjoy creating culturally accurate content, we’d love to have you on board as a language expert!
Project Details
Schedule: Flexible workload without a fixed work commitment
This is a freelance opportunity; the workload is based on project needs.
Employment Type: Freelance/Independent Contract
Location: Remote
Language: Traditional Chinese (Taiwan)
Pay Rate: $24/hour
MAIN DUTIES
Review guidelines and training content to ensure adherence to the required structure, tone, and style specific to the Traditional Chinese (Taiwan) locale.
Occasionally provide feedback or rephrase text to better match the terms, expressions, and cultural nuances of your locale.
Edit and adjust AI-generated summaries to enhance clarity, readability, and effectiveness in capturing key points and overall sentiment.
Ensure consistency across all summaries while following the provided content guidelines.
QUALIFICATIONS AND SKILLS
Traditional Chinese (Taiwan) proficiency (C1 or higher)
in reading, writing, and comprehension, ensuring effective communication
Minimum of 4 years of professional experience in a related field.
Advanced writing skills and ability to synthesize and summarize complex information.
University degree in a relevant subject matter specialty (e.g., Computer Science, Data Science, AI, Linguistics).
Proficiency in applying complex rules related to writing structure, content, and perspective.
Competence in researching, validating, and editing content for accuracy and reliability.
Knowledge of safety protocols and considerations in AI data delivery.
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive a steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you to keep learning and growing
... work with multicultural, international teams with a great variety of documents and content types
... 24-hour 6-day-a-week support from our Community team.
If this opportunity sounds appealing to you, apply below.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
Location: Canada; Remote USA
Workplace: remote
ABOUT YOU
You're a hands-on mobile engineer with 4+ years of experience, primarily in React Native across iOS and Android, who's ready to step into (or continue in) a tech lead role. You've shipped commercial apps end-to-end, and you care as much about clean architecture and solid CI/CD practices as you do about mentoring the people around you.
You communicate clearly across distributed, cross-functional teams and know how to align technical decisions with business goals. Experience with gaming ecosystems or virtual currency platforms is a plus - a passion for building great mobile products is a must.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead the mobile development, providing technical guidance, mentorship, and support
Define and implement best practices for mobile development processes, code review, test strategies and CI/CD process standard.
Drive scalable and maintainable application architecture from scratch.
Collaborate with product and design teams to define technical solutions that meet business goals.
Ensure seamless integration of mini-apps and virtual currency systems with the Xsolla App ecosystem.
Work closely with global cross-functional teams, including developers, QA engineers, and project managers.
Partner with stakeholders to align technical strategies with business objectives.
Facilitate effective communication across globally distributed teams.
Oversee the entire development lifecycle, ensuring on-time delivery of high-quality applications.
Qualifications & Skills:
4+ years of experience in mobile with a strong focus on IOS and Android platforms.
Proven track record of delivering commercial mobile s from concept to launch.
Experience leading and mentoring development teams.
Proficiency in mobile frameworks and programming languages - React Native primarily.
Strong understanding mobile architecture platforms.
Experience with third-party integrations and APIs.
Excellent leadership and interpersonal skills.
Strong problem-solving abilities and a results-driven approach.
Effective communication skills, both written and verbal.
Familiarity with gaming ecosystems and visual currency platforms is a plus.
Bachelor's degree in Computer Science, Engineering or a related field (or equivalent experience)
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Senior Software Engineer, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
The listed range is specific to Montreal, Canada, USA and varies based on factors such as location and experience.
Location: Canada; Remote USA
Workplace: remote
ABOUT YOU
You're a senior mobile engineer with 6+ years of experience building native iOS and Android apps using Swift, Kotlin, and/or React Native, with a proven track record of shipping commercial products end-to-end. You lead by example setting engineering standards, mentoring developers, and driving architecture decisions while staying close to the code.
You thrive in cross-functional, globally distributed teams and know how to translate business goals into solid technical direction. Familiarity with gaming ecosystems or virtual currency platforms is a bonus, what's essential is your ability to own delivery and elevate the team around you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead the mobile development, providing technical guidance, mentorship, and support
Define and implement best practices for mobile development processes, code review, test strategies and CI/CD process standard.
Drive scalable and maintainable application architecture from scratch.
Collaborate with product and design teams to define technical solutions that meet business goals.
Ensure seamless integration of mini-apps and virtual currency systems with the Xsolla App ecosystem.
Work closely with global cross-functional teams, including developers, QA engineers, and project managers.
Partner with stakeholders to align technical strategies with business objectives.
Facilitate effective communication across globally distributed teams.
Oversee the entire development lifecycle, ensuring on-time delivery of high-quality applications.
Qualifications & Skills:
6+ years of experience in mobile development with a strong focus on IOS and Android platforms.
Proven track record of delivering commercial mobile applications from concept to launch.
Experience leading and mentoring development teams.
Proficiency in mobile development frameworks and programming languages (Swift, Kotlin, Go, React Native).
Strong understanding mobile architecture platforms.
Experience with third-party integrations and APIs.
Excellent leadership and interpersonal skills.
Strong problem-solving abilities and a results-driven approach.
Effective communication skills, both written and verbal.
Familiarity with gaming ecosystems and visual currency platforms is a plus.
Bachelor's degree in Computer Science, Engineering or a related field (or equivalent experience)
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Lead Software Engineer (Mobile Native), we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
The listed range is specific to Montreal, Canada, USA and varies based on factors such as location and experience.
Location: London, United Kingdom
Workplace: hybrid
About The Role:
At Paysend, we operate a complex hybrid infrastructure supporting a global fintech platform.
We are looking for a System Administrator to join our Infrastructure team and help maintain and support our systems across on-premises and cloud environments.
You will work across Linux, AWS, networking, automation, monitoring, and security, while also supporting hardware and software, managing user access and permissions, and carrying out system upgrades, patching, and troubleshooting.
This role is about hands-on infrastructure work, keeping systems stable and secure, and continuously improving how our systems are managed and supported.
What You'll Do (Responsibilities):
Deploy and manage software, user access, and system configurations across a hybrid infrastructure, leveraging automation to ensure consistency, security, and scalability
Administer and maintain Linux-based systems across on-premises and cloud environments (~70% of the environment), including provisioning, patching, performance tuning, and troubleshooting
Support Windows environments (~30%), including core services such as Active Directory, DNS, RDS, and Group Policy
Design, deploy, and manage infrastructure in AWS (primary cloud) including EC2, VPC, IAM, S3, and CloudWatch
Support and maintain infrastructure in GCP environments (Compute Engine, Cloud Storage, IAM), as part of a multi-cloud setup
Build and maintain infrastructure as code using Terraform and automate configuration management using Ansible
Develop and maintain automation scripts using Bash, Python, or PowerShell
Manage virtualisation platforms (VMware, EC2, Compute Engine) and support both physical and virtual servers (HP Proliant, HP MSA)
Administer and maintain storage systems including SAN/NAS and cloud storage (S3, EBS, Google Cloud Storage, Filestore)
Configure and troubleshoot networking components across cloud and on-prem environments, including VPCs, VPNs, load balancers, DNS, and firewalls
Work with enterprise networking and security equipment (Cisco, Arista, Fortinet, Palo Alto, Juniper, Forcepoint)
Implement and maintain monitoring and observability solutions (CloudWatch, Prometheus, Grafana, Zabbix) to ensure system health and performance
Ensure backup, disaster recovery, and data protection strategies are in place and operational (Veeam, AWS Backup, GCP Backup and DR)
Enforce security best practices, IAM policies, and compliance standards across hybrid and multi-cloud infrastructure
Collaborate with DevOps, Security, Monitoring, and DBA teams to ensure reliable and scalable system operations
Maintain clear and up-to-date documentation of systems, processes, and configurations (CMDB)
What You’ll Need To Be Successful In This Role:
Strong hands-on experience with Linux system administration in production environments
Experience managing hybrid infrastructure (on-premises + cloud)
Proven experience with AWS (EC2, VPC, IAM, S3, CloudWatch)
Hands-on experience with Terraform and/or Ansible for infrastructure automation
Solid understanding of networking fundamentals (TCP/IP, DNS, VPNs, load balancing)
Experience working with physical and virtual servers, including provisioning and troubleshooting
Experience with virtualisation platforms (VMware, EC2, Compute Engine)
Scripting experience using Bash, Python, or PowerShell
Experience with monitoring and observability tools (CloudWatch, Prometheus, Grafana, Zabbix)
Strong understanding of security best practices, IAM, and access control
Experience with backup and disaster recovery solutions (Veeam, AWS Backup, GCP Backup,DR)
Great to have:
Experience working with GCP (Compute Engine, Cloud Storage, IAM) in a multi-cloud environment
Experience with Azure
Experience with Windows systems (Active Directory, DNS, RDS)
Familiarity with container platforms (EKS, GKE)
Experience with CI/CD tools (GitLab CI/CD, Packer)
Experience with storage technologies (SAN, NAS, cloud storage platforms)
Exposure to network/security appliances (Cisco, Fortinet, Palo Alto, Juniper)
Familiarity with web and infrastructure services (IIS, NTP, Certificate Authority, file services)
Experience supporting MDM solutions (Intune, Jamf)
Familiarity with OpenSearch, Cloudflare, or similar tools
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote
Workplace: remote
ABOUT YOU
Xsolla is seeking a Principal Engineer with deep expertise in Identity and Golang backend development to lead the evolution of our authentication and authorization stack — enabling developers and players to connect safely and effortlessly across the Xsolla ecosystem.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Architect and lead the design of Xsolla’s next-generation identity platform, supporting authentication, authorization, single sign-on (SSO), and account federation across internal and external services.
Develop high-performance Golang microservices that manage user identity, access tokens, and permission enforcement at global scale.
Collaborate closely with security, DevOps, and platform engineering teams to embed Zero Trust principles and standardize access governance across services.
Integrate modern IAM standards and protocols (OAuth2, OIDC, SCIM) to enhance developer experience and partner integrations.
Mentor and coach engineering teams on secure service design, identity best practices, and cross-service communication patterns.
Partner with product teams to ensure that identity-related features — such as player login, entitlement management, and account linking — are scalable, compliant, and user-friendly.
Define and enforce API and data security standards, supporting compliance initiatives.
Evaluate and integrate third-party identity frameworks or open-source solutions (e.g., Keycloak, Auth0, Ory, ForgeRock) as part of Xsolla’s hybrid identity strategy.
Qualifications & Skills:
10+ years in backend or systems engineering, including 5+ years designing and implementing authentication and authorization services.
Expert-level skills in Golang, with experience building and scaling distributed, event-driven microservices.
Proven track record with identity federation, token management, and access control systems.
In-depth understanding of authentication and authorization standards (OAuth 2.0, OIDC, JWT, SCIM).
Solid grasp of security principles, encryption, key management, and secrets management systems (e.g., HashiCorp Vault, AWS KMS).
Experience building high-availability systems in Kubernetes-based environments using AWS, or GCP.
Strong architectural vision with the ability to influence cross-team design and technology direction.
Excellent communication and collaboration skills across distributed teams.
Nice to Have:
Experience building or contributing to identity systems for gaming or SaaS ecosystems.
Familiarity with multi-tenant architectures, ReBAC/ABAC models, and policy-as-code (OPA, AuthZ frameworks).
Background in security engineering, DevSecOps, or compliance automation.
Contributions to open-source Golang.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Principal Engineer, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles, CA, and varies based on factors such as location and experience.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote-EU
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.
Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them.
What you’ll do
Talk to our users to understand their goals and challenges
Help customers design and optimize their Metabase implementation
Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed.
Solve complex problems and troubleshoot customer issues
Collaborate with our technical communicators to create educational materials for our customers
Serve as the voice of the customer to our product and engineering teams and help drive product development
About you
Enjoy helping people and solving their problems
Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
Strong database and SQL skills
Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues:
Designing, developing, and troubleshooting web applications
Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar)
Managing, troubleshooting, and optimizing databases
Nice to have
Experience with Metabase or other BI tools
Experience working for an open source product
Fluency in multiple languages (this is helpful as our users are worldwide)
Why join us?
We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
Every week brings new complex challenges and opportunities to learn. If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging.
You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team.
Here’s some quotes from real customers about working with Success Engineering:
“The Metabase Success Engineering team is amazing! Outlier in the industry, IMO”
“Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant”
“Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!”
“LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.”
“It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.”
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth.
- Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance.
- Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought.
- Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling.
- Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation.
- Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time.
- Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org.
WHAT YOU'LL BRING
- 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems.
- Experience designing for availability, scalability, and reliability at both infrastructure and application layers.
- Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture).
- Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar).
- Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns.
- Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams.
- Degree in Computer Science or a related field, or equivalent professional experience.
EVEN BETTER...
- Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment.
- Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch.
- Familiarity with incident management automation or self-healing infrastructure patterns.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London, England, United Kingdom
Head of Strategic Partnerships – Corporate & Affinity
Location:
Hybrid – London Victoria or Whiteley, Hampshire (field-based flexibility)
Salary:
£40,000 – £50,000 base + uncapped commission
Employment Type:
Full-time, Permanent
Join Us to Transform the Homebuying Journey
At OneDome, we’re revolutionising how people buy and move home. Our integrated ecosystem combines mortgages, conveyancing, insurance, and moving support—all under one roof. As we scale, we’re embedding our services into the lives of working professionals through strategic partnerships with corporate, affinity, and employee benefit providers.
That’s where you come in.
We’re looking for a commercially driven
Head of Strategic Partnerships
who can lead our corporate and affinity growth strategy. You’ll bring an enviable network, a proven track record in B2B sales, and the ability to open doors at pace with senior stakeholders across HR, wellbeing, and reward teams.
What You’ll Be Doing
🔹
Own & Deliver Our Partnerships Strategy
Lead the corporate and affinity go-to-market strategy to embed OneDome into workplace ecosystems and employee benefits platforms.
🔹
Open Doors & Close Deals
Use your network of contacts and commercial acumen to identify, pitch, and close high-value partnerships with large employers, membership groups, and wellbeing providers.
🔹
Drive Adoption & Revenue
Work with internal stakeholders to design and deliver activation campaigns that generate employee take-up and measurable revenue growth.
🔹
Influence Product & Proposition
Be a voice of the partner—help us shape our proposition, pricing, and onboarding experience to maximise partner and user engagement.
🔹
Track, Prove & Scale Success
Own partnership targets and demonstrate commercial impact through regular reporting, insights, and growth milestones.
You’ll Excel In This Role If You Have:
✔ A strong book of relevant contacts—HR decision-makers, wellbeing & benefits leaders, heads of reward, or affinity group directors.
✔ Proven experience in selling workplace, SaaS, or financial wellbeing solutions into mid-large corporates.
✔ A hunter mindset with the ability to open doors, pitch to senior stakeholders, and close multi-channel commercial partnerships.
✔ The ability to blend sales, strategy, and relationship development into long-term commercial success.
✔ Strong commercial awareness and experience working in start-up or scale-up environments.
Why Join OneDome?
💥 Be at the forefront of innovation in the property and financial services space.
💰 Uncapped earning potential—£40,000 – £50,000 base + commission.
🌍 Hybrid working with flexibility—London Victoria, Whiteley, or field-based.
🚀 Autonomy and impact—shape how OneDome grows through B2B channels.
📚 Personal and career development support with access to learning tools.
🏡 Discounted homebuying and financial services for you and your family.
Ready to Shape the Future of Homebuying?
We want to hear from strategic, commercially minded partnership leaders who can help us embed OneDome into the heart of the workplace. If you thrive in a fast-paced environment and love building meaningful, revenue-generating relationships—apply now.
Head of Strategic Partnerships – Corporate & Affinity
Location:
Hybrid – London Victoria or Whiteley, Hampshire (field-based flexibility)
Salary:
£40,000 – £50,000 base + uncapped commission
Employment Type:
Full-time, Permanent
Join Us to Transform the Homebuying Journey
At OneDome, we’re revolutionising how people buy and move home. Our integrated ecosystem combines mortgages, conveyancing, insurance, and moving support—all under one roof. As we scale, we’re embedding our services into the lives of working professionals through strategic partnerships with corporate, affinity, and employee benefit providers.
That’s where you come in.
We’re looking for a commercially driven
Head of Strategic Partnerships
who can lead our corporate and affinity growth strategy. You’ll bring an enviable network, a proven track record in B2B sales, and the ability to open doors at pace with senior stakeholders across HR, wellbeing, and reward teams.
What You’ll Be Doing
🔹
Own & Deliver Our Partnerships Strategy
Lead the corporate and affinity go-to-market strategy to embed OneDome into workplace ecosystems and employee benefits platforms.
🔹
Open Doors & Close Deals
Use your network of contacts and commercial acumen to identify, pitch, and close high-value partnerships with large employers, membership groups, and wellbeing providers.
🔹
Drive Adoption & Revenue
Work with internal stakeholders to design and deliver activation campaigns that generate employee take-up and measurable revenue growth.
🔹
Influence Product & Proposition
Be a voice of the partner—help us shape our proposition, pricing, and onboarding experience to maximise partner and user engagement.
🔹
Track, Prove & Scale Success
Own partnership targets and demonstrate commercial impact through regular reporting, insights, and growth milestones.
You’ll Excel In This Role If You Have:
✔ A strong book of relevant contacts—HR decision-makers, wellbeing & benefits leaders, heads of reward, or affinity group directors.
✔ Proven experience in selling workplace, SaaS, or financial wellbeing solutions into mid-large corporates.
✔ A hunter mindset with the ability to open doors, pitch to senior stakeholders, and close multi-channel commercial partnerships.
✔ The ability to blend sales, strategy, and relationship development into long-term commercial success.
✔ Strong commercial awareness and experience working in start-up or scale-up environments.
Why Join OneDome?
💥 Be at the forefront of innovation in the property and financial services space.
💰 Uncapped earning potential—£40,000 – £50,000 base + commission.
🌍 Hybrid working with flexibility—London Victoria, Whiteley, or field-based.
🚀 Autonomy and impact—shape how OneDome grows through B2B channels.
📚 Personal and career development support with access to learning tools.
🏡 Discounted homebuying and financial services for you and your family.
Ready to Shape the Future of Homebuying?
We want to hear from strategic, commercially minded partnership leaders who can help us embed OneDome into the heart of the workplace. If you thrive in a fast-paced environment and love building meaningful, revenue-generating relationships—apply now.
Salary: £40,000 – £50,000 / year
Location: Riyadh, Saudi Arabia
As an Enterprise Architect at Müller's Solutions, you will play a pivotal role in shaping the technological landscape of our organization. Your primary responsibility will be to design and establish architectural frameworks that support our strategic business objectives. You will collaborate with various stakeholders to ensure that technology decisions are aligned with business needs, fostering innovation and efficiency throughout the enterprise.
Responsibilities:
• Develops Enterprise Architecture Artifacts in accordance to global and national requirements and controls
• Leads, supervises, coordinates, directs, enterprise architecture projects.
• Understands, executes, and enhances Enterprise Architecture processes, framework, and methods.
• Maintains and takes lead on the development of the architecture principles and standards.
• Ability to align with business strategy and strategic directions.
• Guides and leads the development of application architecture models.
• Guides and leads data architecture including planning, organizing, governing and controlling information assets, resources, people
and content repositories (document and data) as well as Master Data Management concepts.
• Guides and leads the development of the infrastructure and security architectures.
• Ability to develop digital transformation strategies and roadmaps
Requirements
Requirements:
• Bachelor degree in Business or Information Technology
• Advanced knowledge in Enterprise Architecture
• Ability to lead Enterprise Architecture team
• Knowledge of relevant technical and national controls and
standards
• Good communication and building relationships skills
• Ability to assess Qiyas compliance and prepare the required
reports
Preferred qualifications:
• Master’s degree in a relevant field or an MBA.
• Professional certifications in enterprise architecture (e.g., TOGAF certification, Zachman certification).
• Experience with cloud infrastructure solutions (AWS, Azure, GCP) and familiarity with DevOps practices.
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a passionate and knowledgeable AI Specialist to join our team. In this role, you will be responsible for researching, developing, and implementing AI solutions that address specific business challenges. You will work closely with other departments and stakeholders to identify areas where AI can enhance operations and improve decision-making processes.
Key Responsibilities:
• Work closely with clients to comprehend their business challenges and discover opportunities for AI-enhanced solutions.
• Convert client requirements into technical problem statements and implementable project strategies.
• Clearly articulate intricate AI and data insights in a manner that is understandable to non-technical stakeholders.
• Transform analytical results into valuable business insights and strategic recommendations.
• Create engaging visualizations, reports, and presentations to aid client decision-making.
• Keep abreast of new AI technologies (such as GenAI, large language models, and computer vision) and evaluate their relevance to business needs.
• Engage in workshops, training sessions, and client demonstrations to showcase AI capabilities.
• Capable of designing AI use cases that align with the business needs of clients.
• Collaborate with clients to tackle complex business challenges and create AI-driven solutions that yield measurable returns on investment.
Requirements
• Bachelor's degree in Data Science, Computer Science, Artificial Intelligence, Mathematics, Statistics, or related disciplines.
• Proficient in analyzing data and recognizing patterns.
• Experience in predictive modeling and analytics driven by artificial intelligence.
• Strong critical thinking skills with a hypothesis-based methodology.
• Effective communication skills and ability to foster relationships.
Benefits
Why Join Us:
Competitive
salary + performance-based incentives
.
Be part of a
fast-growing AI consulting leader
in the MENA region.
Work on
high-impact projects
with governments and top enterprises.
Career growth opportunities in
AI and digital transformation leadership
.
Collaborative, innovative, and entrepreneurial culture.
Riyadh, Saudi Arabia
ОфисLondon
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