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Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next CEO Communications Director. About the job Twilio is an innovative-driven company that’s dramatically transformed itself over the past 18 months and we’re seeking a CEO Communications Director to help support its CEO. In this highly visible, fast-paced, and strategic role, you will help shape and manage the CEO's external communications, building a high-impact narrative that elevates his voice across global stages, key industry moments, and digital channels. This role sits within Twilio’s Corporate Communications team, which is responsible for shaping and delivering Twilio’s story to media, customers, industry analysts, and employees. You will collaborate closely with partners across Product Marketing, Investor Relations, Legal, Brand, and Corporate Communications to align the CEO’s external communications with our overarching business strategy. Responsibilities In this role, you’ll: Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities. Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program. This includes ghostwriting long-form narratives and bylines. Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative. Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint. Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 12+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment. Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments. Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice. Hands-on media relations experience , with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets. Strategic and systematic thinker who can establish high-level narratives and execute them with tactical precision. Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines. Strong collaborative and influencing skills , with a proven ability to navigate complex, matrixed global organizations without formal authority. Desired: Active practitioner of AI: Strong interest in how artificial intelligence is transforming public relations and communications, with a willingness to lead change and build innovative workflows using AI tools. Familiarity with enterprise technology: A solid baseline understanding of cloud communications, API technologies, data platforms, or financial/corporate communications. Experience managing executive social media presence (e.g., LinkedIn) with an eye for digital engagement trends. Experience working inside a fast-paced agency environment as well as in-house . Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200- $226,500. Based in the San Francisco Bay area, California: $201,280 - $251,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until October 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - US Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Key Responsibilities Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective Promote the adoption of design patterns and standard processes for solution design and development Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Required Experience & Skills Bachelor's or master's degree in computer science, Information Technology, or a related field 10+ years of Salesforce experience across implementation, configuration, and solution design 3–5 years of Salesforce architecture experience (minimum required) Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition Experience working with integration teams to design and govern cross-system integrations Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) Proven experience designing and delivering complex B2B SaaS Salesforce solutions Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) Strong analytical, problem-solving, and communication skills Understanding of security architecture principles and practices #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $157,600-$175,100 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Mississauga, Ontario Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Key Responsibilities Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective Promote the adoption of design patterns and standard processes for solution design and development Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Required Experience & Skills Bachelor's or master's degree in computer science, Information Technology, or a related field 10+ years of Salesforce experience across implementation, configuration, and solution design 3–5 years of Salesforce architecture experience (minimum required) Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition Experience working with integration teams to design and govern cross-system integrations Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) Proven experience designing and delivering complex B2B SaaS Salesforce solutions Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.) Strong analytical, problem-solving, and communication skills Understanding of security architecture principles and practices #LI-AJ1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $125,500-$139,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Americas; APAC; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. ABOUT THE TEAM You’ll join a cross‑functional group of app monetization subject matter experts who partner directly with RevenueCat customers and prospects. As part of the broader Customer Growth org, this team designs and implements high‑impact paywalls, onboarding flows, and purchase funnels using RevenueCat’s no‑code builders and experimentation tools, then feeds learnings back into our product, templates, and educational content You’ll also collaborate closely with our content, marketing, and advocacy teams to turn real‑world project outcomes into templates, case studies, webinars, and best‑practice guides for the broader app community ABOUT THE ROLE As Senior CRO Designer, Paywalls & Funnels, you’ll be the person RevenueCat customers trust when the question is: “How do we get more users to convert and stay subscribed?” You will: - Design & build high‑converting paywalls and funnels - Use RevenueCat’s paywall and experiment builders to design, configure, and ship paywalls, onboarding flows, upgrade paths, and win‑back experiences for mobile apps across categories - Translate brands and product value props into clear, compelling paywall layouts, messaging, and pricing presentations - Lead conversion optimization projects for customers and prospects - Run structured discovery with customers and prospects to understand their business model, audience, and constraints - Propose experiment plans (e.g., value prop framing, pricing presentation, trial vs. no‑trial, placement and timing of paywalls) - Partner with apps to launch multivariate tests and interpret results, using RevenueCat’s analytics and experimentation tooling - Codify patterns into reusable assets - Distill what’s working across projects into reusable templates, checklists, and patterns that can be implemented directly in RevenueCat’s builders - Work with Product to inform our paywall components, presets, and default templates - Create educational content with Advocacy & Marketing - Collaborate with Growth Advocacy and Content teams to turn your project learnings into: - Example paywalls and funnel templates - Blog posts, guides, and best‑practice documentation - Webinars, live reviews, and conference talks or workshops - Participate in public‑facing sessions (e.g., teardown streams, office hours) as a visible expert on monetization UX - Champion monetization UX best practices - Advise Sales, Customer Success, and Support on paywall and funnel best practices they can bring into customer conversations - Provide feedback to Product & Engineering on how practitioners use our builders in the wild, highlighting opportunities for new features, components, and workflows ABOUT YOU You’re a conversion‑focused designer who lives at the intersection of mobile product design, growth, and experimentation. You have a track record of shipping real paywalls and funnels that move business metrics, not just portfolios You have: - Deep hands‑on experience with paywalls & funnels - 5–8+ years designing consumer mobile experiences, with a substantial portion spent on subscription or purchase flows (e.g., paywalls, onboarding, upgrade/upsell, win‑back, account limits) - Experience either: - At a mobile app studio / product team owning monetization UX, or - At an agency/consultancy repeatedly designing and optimizing paywalls and funnels for multiple apps - Strong conversion & experimentation mindset - Comfort defining hypotheses, success metrics, and test plans (e.g., CVR, trial start rate, activation, LTV) - Experience using analytics and experimentation tools to interpret results and iterate quickly - Ability to balance conversion gains with long‑term user trust and platform guidelines - Mobile‑first product design skills - Excellent interaction and visual design chops for small screens and high‑stakes surfaces (like paywalls and purchase flows) - Strong UX writing instincts for concise, value‑focused copy and pricing messaging - Proficiency in modern design tools (e.g. Figma) and comfort translating designs into no‑code builder configurations - Customer‑facing communication skills - Confidence leading workshops, design reviews, and strategy sessions with customers and prospects - Ability to present options, pros/cons, and trade‑offs to both designers and non‑design stakeholders (founders, PMs, marketers) - Great written communication for async collaboration in a remote team - Values & ways of working - You’re energized by our mission to help developers make more money - You work iteratively and ship value quickly rather than waiting for perfection - You have an ownership mentality: You see broken or unclear experiences and feel compelled to improve them - You’re comfortable working in a fully remote, distributed team and collaborating across time zones In your first month, you’ll: - Learn RevenueCat’s products, especially paywalls, experiments, and analytics - Join customer calls to understand our process and common challenges - Audit a handful of existing customer paywalls and funnels and build your first recommendations Within 3 months, you’ll: - Own several customer projects end‑to‑end, from discovery through experiment analysis - Ship multiple paywall and funnel variations using RevenueCat’s builders - Partner with Advocacy/Content on at least one public asset (template, blog post, teardown, or webinar segment) Within 6 months, you’ll: - Be the go‑to expert internally for monetization UX, paywall patterns, and funnel optimization - Maintain and evolve an internal “playbook” of best practices and tested patterns - Influence the roadmap for our paywall and experiment tooling based on patterns you see across customers Within 12 months, you’ll: - Have materially improved conversion for a portfolio of customer apps, with clear before/after stories - Help define our strategy for paywall templates and monetization UX guidance at scale - Represent RevenueCat in public‑facing educational content (webinars, AMAs, workshops, or conference talks) as a leading voice on mobile monetization UX WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: EMEA; Americas; APAC Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE RevenueCat helps apps of all shapes and sizes make more money across mobile, the web, and a growing list of other platforms like Roku, Amazon, and even AR through support for Vision Pro. As a result, many different types of users log in and use RevenueCat on a day-to-day basis. Product managers, support reps, lifecycle marketers, user acquisition specialists, data analysts, executives: the list goes on. Communicating the growing breadth of use cases supported by RevenueCat in a way that makes sense for all those different types of businesses, apps, and users is a challenge. And that’s where product marketing comes in. We’re looking for a Senior Product Marketing Manager to join our growing Product Marketing team led by Francie https://www.linkedin.com/in/francief/. Each Senior PMM owns a product area end-to-end, partnering with that area's product managers on positioning, messaging, and go-to-market. This is not a segment-specific role: RevenueCat serves everyone from solo indie developers to top-tier enterprise apps, often through the very same product surface, so you'll craft messaging and channels that flex across that full spectrum. This role is perfect for someone who: - Knows APIs and SDKs like their ABCs. Code may not be your craft, but you know how to talk the talk. Software developers are one of our core audiences, and they can smell BS a mile away. You can debug marketing messaging so it resonates with technical audiences, and craft narratives around the 1’s and 0’s that still land with business stakeholders. - Captains their own ship. You have a strong bias toward action and you’re not afraid to get your hands dirty on execution. Whether it’s juggling strategic and tactical work or navigating shifting priorities, you thrive on autonomy and love making things happen. - Distills collaborative chaos. You’re comfortable raising your hand and getting what you need from a dynamic and technical organization. Whether it’s nudging engineers for product updates or rallying Sales for customer stories, you can navigate the chaos and advocate for what the GTM org needs. - Gets excited about the unexpected. At RevenueCat we take shipping seriously, and are constantly adapting our product and strategies to meet the needs of developers. You see changes in direction and shifts in strategy as an opportunity to flex your creative muscles and learn on the fly. - Is a little quirky. You love a whimsical side quest and you can see the soft side of software. We pride ourselves in keeping our community on their toes with unique swag, challenges and events. You can play as big a role as you’d like in helping to brainstorm and bring these quirky concepts to life. WHAT YOU’LL BE RESPONSIBLE FOR - GTM and adoption campaigns: Own key product areas to deeply understand the features we’re launching and the use cases and needs behind them. Craft compelling communication plans both within the organization, and to existing and prospective customers. - Lifecycle campaign building: Working with our marketing operations team to execute insight-based lifecycle campaigns to drive adoption, retention and community. - Web page design and optimization: Translate product messaging and customer understanding into visually compelling and highly converting web experiences with the help of our external web development agency. You’ll chart the vision for the story our website tells and the illustrations, animations and tools we create to convey it. - Case studies and testimonials: Organizing, facilitating, and translating customer interviews into compelling case studies and testimonials that showcase the value of RevenueCat. - Internal enablement: As an expert in your areas of product focus, you’ll empower developer-facing teams with the resources and training they need to support developers and ensure their success. - Market insights: Keeping your finger on the pulse of the mobile app industry and competitors to inform go-to-market strategies and uncover new opportunities for growth. - Whimsical side quests: Taking on unique projects with minimal instruction, coordinating the collection of 1000 screenshots to launch Paywalls.com http://Paywalls.com, designing, printing and shipping a calendar of cat photos, hosting the World Paywall Speed Building Championships https://www.youtube.com/watch?v=bcnUYWLo-I4, or crafting a keynote speech for leadership. You’ll get to work on projects that stretch your creative muscles. WHAT YOU’LL NEED TO BE SUCCESSFUL - 5+ years of experience in Product Marketing within a B2B or B2D SaaS environment, preferably targeting developers or software companies. RevenueCat runs a hybrid motion - self-serve/PLG for indie developers alongside a sales-assisted motion for larger accounts - so experience with either end of that spectrum is valuable; you won't need to have done both to succeed here. - Previous experience as a solo-marketer is preferred. While you’ll have the broader marketing and product marketing teams to lean on, our async, entrepreneurial culture is best suited to someone who is comfortable independently driving projects forward, making progress amid changing processes, and actively enlisting cross-functional support when needed. - Experience owning end-to-end go-to-market efforts, including tier 1 product launches. Strong project management skills to prioritize multiple initiatives and execute effectively across teams. - Strong creative instincts and direction. You’ve led the charge on web design work and aren’t afraid to sketch, prototype in Figma, or use AI tools to get to an ugly starting point. Comfortable collaborating with external creative agencies and freelancers to deliver high-quality assets. - Excellent editorial judgment: you understand audience, tone, and communication objectives, and you can elevate copy through clear direction and feedback. You will not need to write everything yourself, but you’re comfortable jumping in to draft a narrative outline or even a blog post when necessary, and you know when to pass work forward to the content team or a technical writer - Exceptional communication skills to collaborate across technical and non-technical teams, ensuring alignment and buy-in from key stakeholders. - A proven ability to translate complex technical concepts into compelling messaging that resonates with different audiences, both internally and externally. - The resourcefulness to take on unique, sometimes ambiguous projects that require initiative and problem-solving. IDEALLY YOU: - Have experience in the mobile app ecosystem or working with subscription-based software products. - Have worked in an early-stage tech company or led new initiatives independently in a larger organization. - Have experience working as a solo marketer or solo PMM within an organization. - Are comfortable with tools like Notion, Slack, Zoom, and Linear for remote collaboration. WHAT SUCCESS LOOKS LIKE WITHIN THE FIRST MONTH, YOU’LL: - Gain hands-on experience with the RevenueCat platform, supported by our engineers and advocates. - Build a foundational understanding of the app ecosystem, particularly around monetization. - Establish relationships with key collaborators across Product, Sales, and Marketing. - Deliver your “first ship,” a project that demonstrates your insights and adds real value to the team. WITHIN THE FIRST 3 MONTHS, YOU’LL: - Step into the role as the go-to-market owner for your specific product areas, becoming an expert on relevant features, their roadmap and related market segments. - Own the go-to-market efforts for product areas, leading cross-functional teams to ensure successful execution of awareness and adoption efforts. - Craft and distribute internal enablement materials and training related to your product areas. - Publish a new landing page, leading the concept, briefing, design and written copy process, with execution by our web agency. - Conduct customer research to deepen your understanding of our audience’s challenges and goals, and publish a customer case study. WITHIN THE FIRST 6 MONTHS, YOU’LL: - Own and optimize the self-serve adoption funnel for your product areas, partnering with Growth and Product and leveraging lifecycle marketing to turn feature interest into activation and long-term retention. - Level up your product area’s sales motion by revamping core pitch materials, competitive positioning, and objection handling. - Partner with Product to translate customer and market insights into clear roadmap recommendations. - Contribute to a whimsical side quest that adds to our brand and community. AFTER 12 MONTHS, YOU’LL: - Be a trusted partner across Product, Sales, and Marketing, contributing strategically to RevenueCat’s growth. - Have led multiple successful product launches, including a tier 1 launch, and owned key marketing initiatives. - Represent RevenueCat at industry events and conferences - Deepen your knowledge of app development and monetization, becoming an expert in the space. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: APAC; Americas (EST only); EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE: We are looking for a Senior, proactive Software Engineer to join our Devops/Devex engineering team and help building and scaling the internal development platform. You would be building the tools, services and automations that empower the rest of our engineering team to ship safely and fast. RevenueCat invests heavily in tooling. We already have custom services for CI/CD, automated one-push-per-commit releases with automatic canaries, Feature Flags, DB query approval workflows, VPN access workflows. We are using Pulumi and python for IaC to describe k8s services and associated infrastructure in a single place. We want to provide autonomy, build a self-serve culture that allows teams to move fast but ensures safety and best practices. The advent of IA and agentic development is going to change a lot of things, and you will help shape this future fostering adoption while ensuring our security and architectural standards remain sane. Your job is to take all this to the next level. ABOUT YOU: - You are a Builder: You don't just use tools; you build them. You have 5+ years of experience in SRE, DevOps, DevEx or Platform Engineering with a heavy emphasis on software development. - You are Proactive: You see what is needed, you take action and own problems to turn them into solutions. - You love building frameworks, abstractions and automation: You see that the best way to ensure best practices are follow is to make something so easy and joyfull to use that nobody wants to use anything else. - You are AI-Curious: You understand how LLMs and AI coding tools are changing engineering and want to help a world-class team leverage them effectively. - You move fast, test and iterate quickly. PREFERRED EXPERIENCE: - Experience with AWS cloud, k8s, docker, IaC, github. - Solid knowledge of Python IN THE FIRST MONTH, YOU'LL: - Meet your team! - Get up to speed on our unique infrastructure-as-code patterns. - Familiarize yourself with our existing internal tools for releases, canaries, and access control. - Ship your first project—improving an existing tool or automation. WITHIN THE FIRST 3 MONTHS, YOU'LL: - Be able to scope and work on tasks self-sufficiently. - Understand most of our internals tools and feel confident making changes to them. - Start oncall training. - Participate in code reviews, design reviews, brainstorms. WITHIN THE FIRST 6 MONTHS, YOU'LL: - Design and ship major initiatives and have a positive impact in the engineering team. - Collaborate closely with other engineers, creating ties, understanding their painpoints and starting to become more involve in the roadmap and prioritization of new initiatives. WITHIN THE FIRST 12 MONTHS, YOU'LL: - Be the go-to expert for our internal platforms, services and infrastructure abstractions. - Have your own initiatives for improving DevOps and DevEx - Lead AI tool adoption across the engineering org, following well-stablished patterns for safety and simplicity. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance. We are seeking a Principal AI Researcher to join our Foundation AI team. This team builds the foundation models that underpin WHOOP’s next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior. In this role, you'll be one of the senior technical leaders at WHOOP.  You will own the technical execution of our foundation modeling workstreams and your technical judgment will shape a core part of WHOOP’s AI efforts and the products they power. RESPONSIBILITIES: - Set the architectural direction for the development of large-scale models spanning wearable sensor data, text, biomarkers, and behavioral signals, and personally own the highest-stakes, hardest-to-reverse design decisions. - Identify which research bets in self-supervised and representation learning are worth making, and drive the most ambiguous and unproven ones from thesis to validated, production capability. - Contribute to the broader AI  strategy and standards at WHOOP, shaping the platform, compute, and infrastructure choices the team operates on, not just working within them. - Partner across research, product, and engineering to connect technical breakthroughs to product and business outcomes. - Raise the technical bar across the team: grow staff and senior engineers, strengthen design-review and evaluation norms, and act as a force multiplier. - Represent WHOOP's technical work externally, helping with recruiting, partnerships, and visibility in the broader AI research community. QUALIFICATIONS: - Advanced degree (Master’s or Ph.D.) or equivalent depth, with extensive experience in large-scale machine learning and AI research. - A track record of owning technical direction for a significant area and making architectural decisions whose impact outlived any single project. - Demonstrated ability to take ambiguous, high-risk research directions all the way to production impact and the judgment to discontinue those that will not. - Deep expertise in modern deep learning (transformers, state space models), multimodal training, self-supervised and representation learning, RL-based post-training (PPO/DPO/GRPO), and large-scale distributed training (data, model, and context parallelism). - A history of being a technical authority that teams defer to, and evidence of multiplying their output. - Excellent communication and the ability to influence both the engineering bench and senior leadership. - Publications and evidence of community building at top-tier machine learning venues.  - Passion for WHOOP's mission to improve human performance and extend healthspan through science and technology.  This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.  Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $270,000 - $300,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.  In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE Checkout.com http://Checkout.com is looking for an experienced Senior Data Scientist to lead advanced optimisation projects and champion the development of robust, sustainable ML architectures. You will be responsible for the enhancing payment flow through data and ML services, advancing the complex problem of multi-objective optimisation. You will work closely with other Senior and Staff Data Scientists to shape the architecture of our decisioning systems. KEY RESPONSIBILITIES - Lead projects and architecture design for multi-objective optimisation and scalable models. - Create custom loss functions, evaluation, and tuning frameworks that reflect complex business problems. - Collaborate with product stakeholders to align technical strategy with business goals and resolve blockers across the team. - Apply efficient data transformations using distributed computing (e.g., Spark, Dask) and ensure robust test coverage for production systems. - Mentor junior team members and utilise model explainability methods to drive feature performance improvements. ABOUT YOU - 5+ years of experience in designing, building and maintaining machine learning models to solve complex, large-scale business problems. - Deep understanding of frequentist and Bayesian statistics, plus supervised and unsupervised modelling techniques. - Proven experience modelling complex interactions (e.g., cluster or network effects). - Expertise in model explainability to tune feature engineering and understand feature interactions. - Ability to write high-quality, production-grade Python code and collaborate effectively with non-technical stakeholders. - Proficient in leveraging LLMs for coding support and process optimisation to maximise personal and team productivity. - Adept at tuning technical communication for broad audiences. - Proven ability to build trusting relationships with product stakeholders and deeply understand business models. NICE TO HAVE - Experience with distributed general-purpose cluster-computing. - Proven experience designing and deploying recommender systems, contextual bandits, or network intelligence applications. - Experience in fintech, payments or similar domains. - Experience with Docker, AWS/GCP, and modern ML deployment practices. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the team:   This team provides solutions that streamline internal processes, improve implementations and deliver scalable, autonomous services across our employee facing corporate platforms. We work closely with senior leadership, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production across a dynamic healthcare SaaS environment.   Job Summary:   This role exists to bring AI-powered automation into real-world use across our corporate platform. This role exists to bring AI-powered automation into real-world use across our corporate platform. It focuses on building intelligent workflows with leading enterprise AI platforms (primarily Microsoft Azure, alongside model providers such as Anthropic Claude and OpenAI) to streamline operations and enhance delivery. The position connects IT and operations with AI innovation to deliver measurable impact in a rapidly evolving environment.   Key Responsibilities:   •Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio. •Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration. •Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions. •Develop APIs, scripts, and tools to connect LLM-based agents — using open integration standards such as the Model Context    Protocol (MCP) — with existing enterprise systems. •Support testing, evaluation, deployment, monitoring, and continuous improvement of AI workflows in production, including output-quality evaluation, guardrails, and responsible-AI safeguards. •Stay current with the AI platform roadmaps of major providers (Microsoft, Anthropic, OpenAI, Google) and emerging industry trends. •Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams.       Your Key Strengths:     •Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience. •Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio and/or Now Assist. •3–5 years of experience in software or cloud engineering •Exposure to AI agent orchestration or multi-agent systems •Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services) •Familiarity with retrieval-augmented generation (RAG) or vector database integration. •Experience working with multiple LLMs (OpenAI GPT, Azure OpenAI, Gemini), prompt engineering, and AI-driven automation. •Proficient in Python, C#, or JavaScript/Type Script •3-5 years' experience working in SaaS or enterprise environments. •Familiar with CI/CD pipelines, Git, and cloud deployment practices. •Understanding of healthcare data formats (HL7, FHIR) is a strong plus. •Strong problem-solving skills and eagerness to learn in a fast-moving environment. Tech-D/P3   #LI-MG1  #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CA base salary range for this position is $115,000 - $130,000   Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CA locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS: - Role: Manufacturing Engineer - Department: Space Systems - Location: Valencia, Spain - Reports to: Engineering Manager, Space Systems - Working type: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) THE MISSION OF THE MANUFACTURING ENGINEER We're looking for a Manufacturing Engineer to join our Space Systems team and own the manufacturability of electronic hardware from prototype through to production. In this role, you'll work closely with electronics designers and PCB manufacturers, reviewing layouts, driving DFM, and resolving fabrication and assembly issues before they become production problems. You'll be the technical bridge between our design engineers and our PCB/PCBA suppliers. This role is perfect for someone who's deeply comfortable with PCB design, fabrication, and assembly processes, and who enjoys catching manufacturability issues early and negotiating them out with suppliers. WHO ARE WE? ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. DAY TO DAY RESPONSIBILITIES: - Review schematics and PCB layouts for manufacturability (stackups, routing, power integrity, grounding, impedance control) - DFM/DFA reviews (panelization, drill sizes, annular rings, solder mask, copper balancing) - Review manufacturer DFM reports, negotiate design changes with fabricators/assemblers - Own ECOs arising from manufacturing feedback - Manage PCB/PCBA documentation (Gerbers, ODB++, IPC-2581, BOMs, pick-and-place) - Support test strategy (flying probe, ICT, boundary scan, functional test, AOI, X-ray) - Apply IPC standards to defect/root cause/failure analysis - Evaluate component footprints/packages for assembly risk - Work with fab/SMT partners on soldering, stencil design, surface finishes - Manage PCB/PCBA supplier relationships (risk, issue tracking, scheduling) REQUIREMENTS: MUST HAVE SKILLS: - 3+ years of experience in manufacturing/process engineering within aerospace, defense, or another high-reliability industry. - Degree in Manufacturing, Electrical, Industrial Engineering, or equivalent hands-on experience. - PCB Design Review – Read schematics, review PCB layouts, understand multilayer stackups, evaluate routing, power integrity, grounding, impedance control - PCB Manufacturing (DFM) – Design for Manufacturability (DFM), Design for Assembly (DFA), panelization, fabrication constraints, drill sizes, annular rings, solder mask rules, copper balancing - PCB Quality – IPC standards (IPC-A-600, IPC-6012, IPC-610), defect analysis, root cause analysis, failure analysis - Manufacturing Communication – Review manufacturer DFM reports, answer engineering questions, negotiate design changes, manage engineering change orders (ECOs) - CAD Tools – Any, but in particular Altium Designer - Documentation – Gerbers, ODB++, IPC-2581, fabrication drawings, assembly drawings, BOM management, pick-and-place files - Testing – Flying probe, ICT, boundary scan, functional testing, AOI, X-ray inspection - Component Knowledge – PCB footprints, package types, SMT, through-hole, BGA, fine-pitch components - Manufacturing Process – PCB fabrication, SMT assembly, reflow soldering, wave soldering, stencil design, PCB finishes (ENIG, HASL, OSP) - Project Skills – Supplier management, risk assessment, issue tracking, schedule coordination NICE TO HAVE SKILLS: - Experience in space, defense, or avionics manufacturing environments. - Exposure to ECSS, MIL-STD, or IPC-J-STD-001 (Space Addendum). - Lean Six Sigma certification (Green/Black Belt). - Familiarity with environmental test processes (thermal vacuum, vibration, EMC) as they relate to manufacturing handoff. APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Hiring Team Interview - Offer Decision WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at https://www.iceye.comiceye.com http://iceye.com

Location: Valencia, Spain Workplace: OnSite ROLE HIGHLIGHTS: - Role: Senior Electronics Engineer - Department: Space Systems - Location: Valencia, Spain - Reports to: Engineering Manager, Space Systems - Working type: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) THE MISSION OF THE SENIOR ELECTRONICS ENGINEER We’re looking for a Senior Electronics Engineer to join our New Payload Team and help build the next generation of satellite hardware. In this role, you’ll design, test, and maintain the electronic systems that power and control our payloads and avionics subsystems. You’ll contribute across the entire product lifecycle, from early concepts and prototypes through integration, testing, and on-orbit performance. This role is perfect for someone who enjoys solving complex engineering challenges, collaborating with experts across multiple disciplines, and having real ownership over hardware that flies in space. WHO ARE WE? ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. DAY TO DAY RESPONSIBILITIES: - Design board-level electronic systems for satellite units and RF boards, with a strong focus on power and control circuits using microcontrollers. - Perform rigorous testing and validation of the electronics you design, ensuring functionality, reliability, and compliance with mission requirements. - Create and maintain clear documentation, including schematics, PCB layouts, test plans, and procedures. - Troubleshoot and resolve issues during design, prototyping, manufacturing, and even in-orbit operations when needed. - Work closely with RF engineers, mechanical engineers, software developers, and other specialists to ensure seamless integration. - Contribute to continuous improvement of design practices, test coverage, and in-orbit performance monitoring. REQUIREMENTS: MUST HAVE SKILLS - 7–10+ years of hands-on experience in electronics engineering, with a strong specialization in analog electronics design. - BSc/MSc in Electronic Engineering or related field. - Proven track record designing low-noise power supplies, timing circuits, and analog signal chains at a senior/expert level. - Significant experience in the space, defense, or avionics industry, having worked on flight or mission-critical hardware. - Strong command of EMI/EMC principles and best practices for noise mitigation. - Demonstrated ability to lead complex analog design efforts and mentor junior engineers. NICE TO HAVE SKILLS - Hands-on experience with space hardware or environmental testing (vibration, thermal, radiation). - Deep understanding of high-speed signals and associated design constraints. - Solid understanding of RF concepts and the interactions between digital, analog, and RF circuitry. - Experience with PCB design tools such as Altium, KiCad, or similar. - Experience working with microcontroller firmware or embedded systems. - Knowledge of root-cause analysis techniques for complex hardware issues. APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Hiring Team Interview - Offer Decision WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at https://www.iceye.comiceye.com http://iceye.com

Location: Remote, Canada; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer in GitLab’s Platform Enablement organization, you will help make GitLab easier to deploy, validate, and operate across environments. This team is centered on two major areas: Cloud Native deployment guidance and ephemeral environments. You’ll help shape GitLab’s next generation of self-managed deployment guidance as Reference Architectures evolve toward a model based on deployment patterns, workload characterization, component requirements, topology guidance, and scaling principles. You’ll also help improve production-like ephemeral environments so teams can validate changes earlier, test against infrastructure and deployment conditions that more closely reflect real-world operation, and reduce drift between development, CI, and production. This includes shaping the tooling, workflows, and platform contracts that make these environments more consistent, more repeatable, and more useful to engineers building and shipping across GitLab’s different deployment models. Current projects Deployment Environments is currently focused on: Evolving GitLab’s self-managed deployment guidance beyond legacy Reference Architectures into a clear Cloud Native model. Improving production-like ephemeral environments for earlier, higher-confidence validation. Supporting a platform model where services declare requirements, operators satisfy them, and shared artifacts work across GitLab.com, Dedicated, and Self-Managed. What you’ll do In this role, you’ll: Build tooling and workflows for cloud-native and self-managed deployment environments. Contribute to Cloud Native deployment guidance, including component requirements, architecture patterns, topology guidance, and scaling principles. Improve ephemeral environments that bring validation closer to production reality. Work across application, infrastructure, and platform boundaries to keep deployment artifacts and environment contracts consistent from development through production. Partner with related teams on packaging, testing, delivery workflows, and customer-facing deployment guidance. What you’ll bring Strong backend engineering experience, ideally with Kubernetes-based systems, distributed applications, or platform engineering Experience with deployment architecture, environment management, or cloud-native operations Comfort working at the boundary of developer workflows and production infrastructure Good systems thinking around service dependencies, deployment patterns, and infrastructure abstraction. A collaborative, pragmatic approach to building durable platform capabilities About the team The Deployment Environments team helps make GitLab easier to deploy and easier to validate across development, CI, GitLab.com, Dedicated, and Self-Managed. Its work spans Cloud Native deployment guidance, ephemeral environments, and the platform contracts that reduce drift across the software lifecycle. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Tokyo Workplace: OnSite ROLE HIGHLIGHTS: - Chief of Staff, Japan - Location: Tokyo, Japan - Department: ICEYE Japan - Reports to: CEO, ICEYE Japan - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As Chief of Staff, you’ll become the strategic right hand to the Country Director of ICEYE Japan, turning executive priorities into coordinated action across sales, delivery, and government affairs. You’ll own the operating rhythm that keeps the Japan leadership team focused and accountable, and act as the connective tissue between local teams and ICEYE’s global functions in Finland. You’ll bridge Japanese business culture with a fast-moving international HQ, and drive high-stakes initiatives, from government tenders to market-entry projects, from first conversation through to delivery. This is a role building in one of ICEYE’s most strategically important markets.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Partner with the Country Director to define ICEYE Japan’s strategic priorities, OKRs, and annual business plan, and run the leadership team’s operating rhythm, including meetings, quarterly business reviews, and HQ/board reporting. - Act as a trusted proxy for the Country Director on select internal and external matters, preparing briefing materials, decks, and talking points for executive, government, and customer engagements. - Connect Japan-based sales, program management, and technical teams with ICEYE’s global functions (product, engineering, legal, finance, communications), ensuring Japan’s priorities are represented in global planning. - Project-manage strategic initiatives, such as partnership launches, government tenders, and market-entry projects, from planning through execution. - Support engagement with Japanese government agencies, disaster-response bodies, insurance partners, and industry associations, and help manage relationships with local advisors and vendors. - Oversee office operations, budget tracking, and vendor/contract management for the Japan entity, in coordination with global finance and legal teams. - Support hiring, onboarding, and team-building as ICEYE Japan scales.   WHAT WE’RE LOOKING FOR Must haves: - 10+ years of experience in strategy consulting, business operations, chief of staff roles, investment banking, or similar high-performance environments. - Business fluency in Japanese and English, written and spoken, and comfortable operating in both languages in high-stakes settings. - Demonstrated experience working with or alongside senior executives, with strong judgement on prioritisation and confidentiality. - Excellent structured-thinking, project management, and executive communication skills (decks, memos, briefs). - Strong cross-cultural fluency, able to bridge Japanese business norms with an international, fast-moving HQ culture. - Comfortable with ambiguity and an ownership mentality typical of scale-up environments. Nice to haves: - Experience in aerospace, defence, geospatial/earth observation, insurance (particularly natural catastrophe/reinsurance), or government relations. - Prior experience in a startup/scale-up, or within a multinational’s Japan subsidiary. - Familiarity with Japanese government procurement processes and/or the disaster-management ecosystem. - MBA or equivalent advanced degree.   APPLICATION PROCESS - TA Screen - Hiring Manager Screen - Mission Sales Director screening WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Berlin, Germany; London, United Kingdom; Stockholm, Sweden About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Sustainability & Community Impact team at DoorDash works across our global brands — DoorDash, Wolt, and Deliveroo — to advance the company's approach to the issues that matter most to our business, our communities, and the world we operate in. We sit within the Policy and Communications function and work closely with other teams on a daily basis. We're hiring a Lead, Global ESG Reporting Strategy to build and lead DoorDash's global ESG reporting function from the ground up. This is a new role: the first dedicated strategic owner of ESG disclosures across the company. As regulations proliferate across jurisdictions (from the EU's CSRD to California's SB 253 to Australia's Modern Slavery Act), DoorDash needs someone to bring clarity, structure, and strategic thinking to a landscape that is growing in both volume and complexity. The role spans more ground than a traditional ESG reporting function: alongside disclosure strategy and regulatory compliance, you'll own our GHG measurement program and Scopes 1 & 2 emissions strategy, and manage the growing volume of ESG data requests we receive from enterprise partners. What you’ll be doing You'll set the strategy, build the infrastructure, and become the internal expert on all things ESG reporting and disclosure. Own DoorDash's global strategy for ESG-related disclosures — determining how, when, and at what level of ambition we respond to mandatory regulations, voluntary frameworks, and reputational expectations across all jurisdictions including the EU, UK, US, Canada, and Australia Act as the internal expert and cross-functional DRI on ESG reporting, aligning Legal, Finance and Technical Accounting, IR, Communications, Policy, HR, and Operations around a coherent approach and holding the narrative and numbers together across all external-facing disclosures Build the reporting infrastructure, processes, and governance needed for the company to meet its disclosure obligations efficiently and consistently — establishing what doesn't yet exist and improving on what does Serve as the primary point of contact for enterprise partner ESG data requests, building processes to address a growing volume of vendor questionnaires, framework-specific data fields, and merchant-facing disclosures in a scalable way Oversee GHG measurement — working closely with a measurement vendor, coordinating data collection across the business, and ensuring our approach is audit-ready as assurance requirements mature Own DoorDash's Scopes 1 & 2 emissions strategy — building a forward-looking plan to drive operational efficiency across our facilities Our humble expectations Meaningful experience in ESG, sustainability reporting, compliance, or a closely related field — with hands-on ownership of major reporting frameworks such as CSRD/ESRS, TCFD, GRI, SASB, Modern Slavery, and/or CDP A genuine builder mindset: you've created reporting infrastructure or processes from scratch before, not just maintained what someone else built (and you're energized by that kind of work) Strong cross-functional influencer who can align stakeholders across Legal, Finance, IR, and Operations without direct authority, and who is comfortable being the person others look to for direction rather than waiting to be told what to do Excellent written communication skills — you can draft a regulatory disclosure, write an internal strategy memo, and brief a senior stakeholder, all with equal fluency and appropriate calibration to your audience A principled, business-grounded view of ESG: you take compliance seriously, bring genuine expertise to the space, and can advise leadership on where to invest and lead versus where meeting requirements is the right call What we offer This is a rare opportunity to build a new function and strategy, with real visibility across a global company. You'll be joining at an exciting moment: before the wave of regulatory requirements fully lands. The work is substantive and growing — from CSRD groundwork to enterprise partner data requests to our Scopes 1 & 2 strategy — and the cross-functional network you'll build (Legal, Finance, IR, Comms, Ops) means you'll have meaningful exposure from day one. Next steps Our process includes a short screener after resume review, followed by a series of interviews. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Barcelona, Spain Workplace: hybrid ⚓ About Click&Boat Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Travel Advisor Intern to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our French clients. 🚤 The role We’re looking for a Travel Advisor Intern to join our crew in Barcelona. In this role, you will play a key part in the French Market of the Sales Team, a business unit of around 40 people, managing French-speaking clients interested in booking boat rentals. You’ll also work closely with the Supply and Customer Care crew members to deliver a seamless and high-quality experience to our users. If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for. 🛟 What floats your boat You will be responsible for the following tasks, which will vary according to the time of the year: Understanding our customers' needs and advising them on their boat search. Find the best deals for our customers by negotiating the best prices with Click&Boat boat owners. No cold calling, only warm leads already in your pipeline. Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking. Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing. To maximize the reactivity and customer satisfaction, we are used to working on Saturdays during the summer season. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week). 🧭 What you bring aboard You are a native French and fluent in English . Ideally with previous successful working experience in customer-facing roles. You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition, Interview with your future manager. We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contrato: Fijo-Discontinuo. Start date: March 1st, or May 2027. Duration: 4 to 6 months. The salary is 1 823 euros gross per month. 🪝 Ready to come aboard? If this opportunity sounds like your next adventure, hit "apply to this job". At Click&Boat, every application is reviewed with equal care and attention, strictly based on merit and regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We are committed to an inclusive process and will provide reasonable accommodations upon request during both selection and employment — because we hire for talent, drive, and mindset, and the sea is open to all. 🌊

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Sales Development Rep, you will manage a dual-funnel strategy. You’ll act as the highly responsive first point of contact for inbound leads, while simultaneously prospecting for net-new business and multi-threading within engaged contacts. You will build rapport, map out the buyer’s map, and identify core pain points to build a robust pipeline for our sales team. We consider our SDRs to be our seller in waiting. We love to hire our sales team from within! If you’ve got the grit for outbound hunting, the agility to handle inbound traffic, and the smarts to navigate complex organizations, we want you. This role is AMS market shift: 14:00 - 10:00 CET Team Dynamics: You will fit perfectly into our SDR team covering the AMS region, working alongside a group of highly motivated, collaborative colleagues. The sky's the limit for professional growth here, and we pride ourselves on a culture of continuous learning, healthy competition, and fast-paced career progression. Your Impact: Inbound Response: Support marketing efforts by rapidly following up on inbound leads and inquiries to maximize conversion. Outbound prospecting: Execute targeted outbound prospecting campaigns to identify, engage, and book meetings with strategic net-new accounts. Contact Multi-Threading: Multi-thread within inbound-engaged accounts by researching, mapping, and cold-outreaching to additional key decision-makers and stakeholders. Strategic Research: Deeply understand our buyer personas, conduct organizational research, and leverage thoughtful personalization across email, phone, and LinkedIn. Pipeline Generation: Move prospects through the funnel by scheduling high-quality Discovery Calls and meetings for Wrike Account Executives. Sales Alignment: Work closely with other SDRs, Account Executives, and Marketing to iterate on messaging, share best practices, and optimize the sales playbook. Tech Stack Mastery: Efficiently manage your daily workflow using tools such as LinkedIn Sales Navigator, Salesloft, and Salesforce. Your Qualifications: Full fluency in English A strong work ethic, resilience, and a ‘Can Do’ attitude Eagerness to learn, adapt, and excel in a fast-paced B2B sales environment Standout Qualities: 1+ years of experience in an SDR or similar B2B sales role (experience with both inbound and outbound prospecting is a major plus). Demonstrated experience with multi-threading or navigating complex corporate hierarchies to reach decision-makers. Proven track record of consistently reaching or exceeding monthly and quarterly pipeline targets. Positive and energetic phone presence, excellent listening skills, and strong, concise writing skills. Ability to multitask, prioritize high-velocity inbound leads, and maintain a disciplined outbound cadence. Experience with CRM and other tech stacks, preferably Salesforce, Salesloft, 6Sense, Zoominfo, Lusha, Regie.ai . Bachelor’s Degree from an accredited university. Eligibility to live and work in the USA. Benefits & Perks: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Hybrid Working Model Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Arjola Stejskal , Talent Acquisition Specialist #LI-AS1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🚀 WHY JOIN CARE OPS IN 2026? 🚀 You might look at Alan’s Care team today—managing high volumes seamlessly, supported by strong partners, and automating 50 of conversations—and ask: "It works, so why join now?" Yet, the most exciting part is still ahead. We are at a turning point as we prepare to support millions of members and push to set the standards in the industry. Here is why this is the moment to join. - People: This is the opportunity to join a team with incredibly high talent density, operating with distributed ownership—empowered Crew Leads, strong deputies, and Guillaume Poirier https://www.linkedin.com/in/guillaume-p-34602923/ as Care Ops Lead. It is a proven engine for creating talent and fueling internal mobility. - Processes: We absorb high volumes without glitches (including Ministry of Finance in France) and collaborate smoothly with Product and Sales. We trust and work hand-in-hand with solid external partners in France and Spain. - Innovation: We are one of the few companies in the world claiming to automate 40% of member conversations as of the end of 2025 (a true market benchmark). We're building an organization capable of serving 3 million members with a lean team. To get there, we need people who can build scalable systems (analytical and operational) that make this possible. What this means for the role you're joining: - Our operations are getting smarter, and our analytics need to keep up: We don't just need dashboards. We need to understand what drives performance, spot problems early, and help teams decide faster. You'll build this. - Our planning is getting more complex: More countries, more automation, more partner teams. We need better models to know how many people we need, where, and when. - Our tools need to scale: What works with manual effort today won't work at 3x the volume. You'll build AI-powered tools and workflows that make operations smoother across the board. Recognition: We are building something unique, yet we are not yet known externally as the reference for Care operations. ⭐ THE CARE OPS ROLE ⭐ The Care Ops team supports the Care Community globally (France, Belgium, Spain, Canada) by providing tools, processes, and data to deliver on our Roadmap and Strategic Plan. Care Ops is accountable for operational excellence and efficiency in Care, enabling the Community to scale without any compromise on user experience. We are looking for a Care Ops who loves numbers, builds tools, and wants to have a real impact on how we run operations at scale. You'll join a team of 10 and work across the full spectrum of our operations: understanding what drives our performance, building the tools and models that help us make better decisions, and collaborating daily with Data, Engineering, Product, and Care teams. One week you'll be deep in a staffing model, the next you'll be building an AI-powered reporting tool, the next you'll be presenting a performance deep dive to Crew Leads. Some of our missions include: 1/ Performance analytics and operational insights - Build and improve dashboards and reports that help teams understand what's happening and why. Not just track numbers — explain them. - Conduct deep dives into operational performance (response times, resolution quality, contact drivers) and deliver concrete recommendations. - Help define and maintain our key metrics across countries: what do we measure, where does the data live, how do we make it reliable. - Work closely with our Data team and Care Crew Leads to turn data into decisions. 2/ Planning, forecasting, and resource optimization - Help build and improve our staffing models: how many people do we need, when, and where? How does automation change the equation? - Contribute to simplifying our planning tools and processes - Work with our external partners on capacity planning and delivery tracking. - Challenge how we do things today. 3/ Tooling and AI - Build and improve operational tools using AI and no-code solutions (Dust, Claude, automation platforms). You'll probably build half your tools with AI. - Identify where current processes don't scale and propose solutions — sometimes a simple script, sometimes a product need. - Collaborate with Product and Engineering crews to push efficiency needs into the roadmap. ⭐ JOIN THE CARE TEAM! ⭐️ You will excel as a Care Ops if you: - Communicate clearly in English and French, written and verbal. You'll work with many teams and clarity matters. - Think in numbers. You're comfortable with data, spreadsheets, and ideally SQL. You build models, not just read dashboards. - Have a performance mindset. You want to understand why a metric moves. You look for root causes and push for action. - Are curious about AI and tooling. You use AI tools in your daily work and see them as building blocks. You're excited to learn and experiment. - Get your hands dirty. You dig into the details, fix what's broken, and don't wait for someone else to do it. - Have 2-5 years of experience in operations, analytics, consulting, or a similar role — ideally in a tech or startup environment. - Have an organized and structured mindset. - Can work independently in a fast-paced environment. Our ideal candidate thrives in a startup or tech company environment and is excited about the opportunity to make a significant impact in a growing company. If this sounds like you, then you might just be the Care Ops we're looking for. We value diversity and encourage individuals from varied experiences and backgrounds to apply. Join our Care team and contribute to our mission of delivering an exceptional user experience. For this opportunity, we are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.