Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
Why Technology at loveholidays
Technology at loveholidays underpins our vision to become the most loved OTA in Europe. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset.
Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology https://tech.loveholidays.com/ and adhere to our key technology principles https://tech.loveholidays.com/the-5-principles-that-helped-scale-loveholidays-7ea0b0fd3df9 that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this.
The difference you’ll make
You’ll sit in the Discover and Book team, reporting to the Lead Software Engineer. You’ll work closely with our product and design teams to help shape fast, accessible and reliable experiences for customers. You’ll work on high-impact journeys across search, discovery and booking, helping customers find and book their next holiday across web and mobile, while continuing to evolve our frontend platform and keep us at the forefront of modern web engineering.
You’ll create polished, high-performing customer experiences that make finding and booking a holiday simple and trustworthy. You’ll bring strong product and engineering judgement to the team, balancing speed of delivery with accessibility, performance, consistency and long-term maintainability.
Discover and Book sits within our Customer Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers.
You will:
- Build modern, responsive web experiences that are fast, accessible, reliable and maintainable.
- Work closely with Product and Design to turn customer problems into simple, intuitive journeys.
- Raise the quality bar for UI by ensuring experiences are accessible, visually consistent and work well across devices, browsers, languages and European markets.
- Build and evolve customer journeys that work seamlessly across the web and our iOS and Android app, accounting for the behaviours and constraints of each platform.
- Evolve our design system, shared components and design tokens so teams can build consistent experiences quickly.
- Improve web performance, including page load speed, rendering, bundle size and Core Web Vitals.
- Use experimentation, analytics and customer insight to make informed product decisions.
- Build well-tested, observable features and use production signals to continuously improve them.
- Collaborate with backend engineers on APIs and data contracts, keeping data ownership clear and frontend integrations straightforward.
- Mentor other engineers through pairing, code review and pragmatic technical guidance.
- Contribute to our frontend migration, bringing customer journeys from our established application onto our modern shared frontend platform.
Your day-to-day:
- Deliver customer-facing features iteratively, using experimentation and customer insight to validate ideas and improve outcomes.
- Partner with engineers, designers, product managers and analysts within and beyond your team.
- Build and maintain reusable UI components, patterns and tooling.
- Validate customer experiences across web, iOS and Android.
- Make thoughtful technical decisions that support both immediate customer value and longer-term platform goals.
- Ensure features are accessible, resilient and measurable. Investigate and resolve production issues using observability tools, analytics and customer feedback.
- Leave the codebase, documentation and developer experience better than you found them.
Your skillset:
- Experience building server-rendered, performant web applications.
- A strong understanding of HTML, CSS, responsive design and browser behaviour. A practical commitment to web accessibility and inclusive design.
- Experience creating and maintaining component libraries or design systems.
- Experience consuming and shaping APIs, ideally GraphQL and REST.
- Strong testing habits across unit, integration and end-to-end testing. An understanding of performance, monitoring, reliability and observability in customer-facing web applications.
- The ability to break down ambiguous problems, make sound trade-offs and deliver incrementally.
- Takes ownership of outcomes, not just tasks. Proactively identifies opportunities to improve the customer experience and considers how their work supports our customer vision as we scale into new markets.
- You can work effectively across frontend and backend boundaries, collaborating with teams to deliver end-to-end customer journeys.
- Clear communication and a collaborative approach to working with Design, Product and Engineering colleagues.
Our frontend tech stack
Core: TypeScript · React/Preact · Vite · SSR · GraphQL · Figma · Storybook · GitHub
Other: Panda CSS · Design Tokens · Node.js · Vitest/Jest · Playwright · Appium · Capacitor · OpenTelemetry · Sentry · Feature Flags
The interview journey:
- Talent intro - 30 mins
- 1st stage with two Software Engineers - 45 mins
- Take-home challenge
- Final stage with key stakeholders, in office - 3 hours
- Challenge discussion - 1 hour
- Reliability and Infrastructure - 45 mins
- Tech and Product Culture - 45 mins
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: Director of Product Management, Platform
Location: Remote US
Compensation Range: $230,000 to $250,000 base, plus bonus and equity
What You’ll Do:
Set the integrated product vision and strategy for both the Core Platform and Platform Value teams in partnership with the Director of Product Management, engineering leadership, design, customer-facing teams, and other product leaders.
Own and communicate a roadmap that balances shared platform foundations with partner-visible value, including clear sequencing, tradeoffs, dependencies, and investment cases.
Lead strategy and discovery across platform capabilities such as identity and SSO, RBAC, accounts and organizations, audit logging, shared services, product enablement, and platform system-of-record concerns.
Lead strategy and discovery across partner-facing experiences such as reporting, reporting delivery and sharing, dashboards, onboarding, action workflows, cross-product views, and other experiences that help partners demonstrate and act on Huntress value.
Treat MSPs and their clients as first-class users: understand their operating models, workflows, permissions, organizational structures, reporting needs, and jobs to be done.
Partner closely with design to research user problems, test concepts, produce wireframes and prototypes, and build intuitive experiences for complex technical workflows.
Bring a strong UX point of view to platform work, ensuring that backend capability is paired with an experience that users can understand and successfully complete.
Translate ambiguous customer, partner, and internal stakeholder needs into clear product outcomes, principles, requirements, epics, and user stories.
Work with engineers, architects, and designers to shape product specifications and technical approaches for durable, reusable platform capabilities.
Establish and steward interfaces, shared objects, APIs, and product contracts that enable other teams to build on the platform without bespoke implementation work.
Make platform investments legible to executive stakeholders by connecting technical work to customer outcomes, partner value, product velocity, operational efficiency, and business growth.
Establish measurable outcomes for both platform effectiveness and partner value, such as time to enable a new product, completion of identity and access workflows, report generation and sharing, dashboard adoption, and time to action.
Participate as a key contributor through the full product lifecycle, from discovery and research through delivery, launch, adoption, and iteration.
Protect capacity for reliability, usability, instrumentation, and technical debt while making disciplined tradeoffs against feature pressure.
Create alignment across Product, Engineering, Design, Support, Sales, Marketing, Security, and other stakeholders through clear written and verbal communication.
Mentor and raise the quality of product management practice through example, coaching, reusable approaches, and thoughtful product reviews, while remaining an individual contributor.
Responsibilities:
Huntress is building a unified platform that helps product teams ship faster, gives partners a more coherent experience, and makes the value of Huntress visible and actionable.
We are looking for a Staff Product Manager to lead the connected product strategy across Core Platform and Platform Value. This is one integrated platform leadership role.
You will own the shared foundations that products depend on and the user experiences through which partners understand, configure, and act on the value Huntress delivers. Your scope will include platform services and system-of-record surfaces such as identity, SSO, RBAC, accounts, organizations, auditability, product enablement, and shared platform capabilities. It will also include partner-facing experiences such as reporting, dashboards, onboarding, action workflows, and other surfaces that help MSPs demonstrate and operationalize security outcomes for their clients.
The role is especially important to Huntress because our customers are often managed service providers. You will need to understand the MSP business model, including how partners manage multiple organizations, delegate access, standardize workflows, demonstrate value to clients, and scale operations across their customer base.
This is a hands-on Staff-level individual contributor role. You will set direction, create clarity in ambiguous problem spaces, work deeply with engineering and design, and influence product teams across Huntress without relying on direct authority. You will operate at both strategic and executional altitude—from platform vision and investment cases to user research, prototypes, requirements, launches, and measurable outcomes.
What You Bring To The Team:
7+ years of experience in a product management role, with a track record of increasing scope and impact.
2+ years of direct experience with the MSP business model and workflows. You understand how service providers manage multiple customers, users, organizations, permissions, reporting, and operational scale.
3+ years of prior experience as a platform product manager, with ownership of shared services, backend systems, APIs, data models, or interfaces consumed by multiple product teams.
A demonstrated track record of building and launching platform capabilities—not only managing roadmaps or coordinating delivery.
Strong UX product management experience. You have personally led user research, workflow design, prototyping, usability testing, or the creation of customer-facing interfaces.
Experience building products for complex B2B users, administrators, operators, or technical professionals.
The ability to connect technical platform investments to clear user outcomes and business value.
Strong product judgment in ambiguous environments, including the ability to distinguish foundational platform work from one-off feature requests.
Experience working closely with engineering, architecture, and design teams to make difficult technical and product decisions.
Excellent written and verbal communication skills, including the ability to create clear product narratives, requirements, epics, and stories that align teams around intended outcomes.
Comfort operating as a hands-on individual contributor who can move between strategy, discovery, UX details, execution, and stakeholder leadership.
Experience working in an agile development environment using modern product and engineering tools.
Strong analytical, creative, and critical-thinking abilities, with comfort in defining metrics and using evidence to make prioritization decisions.
Experience in cybersecurity, SaaS, or another complex B2B technology environment; experience with products serving MSPs, MSSPs, or channel partners is required.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote Opportunity for US and Canadian citizens. Relocation allowance + bonus for European and UK Candidates.
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally eligible to work in
Canada
.
Must be capable of obtaining the required
security clearance
.
English proficiency is required. French is considered an asset.
Candidates must have strong hands-on experience with
satellite TT&C/PDT systems
.
About the Role
We are seeking an experienced
Satellite TT&C/PDT Systems Engineer
to support the design, integration, verification, and operational support of TT&C/PDT subsystems for current and next-generation remote sensing and communications satellites.
In this role, you will work across spacecraft payload, ground-segment, and mission-operations teams to ensure reliable command delivery, high-fidelity telemetry acquisition, and robust data handling throughout the satellite lifecycle.
Key Responsibilities
Define TT&C/PDT functional architecture, including command generation, uplink, telemetry downlink, onboard data handling, and RF front-end systems.
Conduct trade studies involving modulation schemes, coding, frequency plans, ranging, and link budgets.
Develop system requirements, Interface Control Documents (ICDs), and system description documents.
Manage requirements and maintain bidirectional traceability throughout the project lifecycle.
Support cybersecurity and resilience considerations within TT&C/PDT system design.
Lead detailed design of TT&C hardware and software, including transceivers, RF front-ends, antenna pointing, command sequencing, telemetry parsing, and health monitoring.
Perform RF link-budget analysis, RF simulation, and error-budget analysis using tools such as
STK
and
MATLAB
.
Verify compliance with
CCSDS, ECSS, ITU
, and applicable regulatory standards.
Support Satellite Reference Database development and validation.
Develop test plans, procedures, and verification matrices for unit, subsystem, and spacecraft-level TT&C testing.
Execute RF link testing, BER testing, command latency verification, and telemetry integrity testing.
Lead anomaly investigations, root-cause analysis, and corrective actions.
Support spacecraft launch preparation and early-orbit checkout, including command uplink and telemetry acquisition.
Provide real-time command and telemetry support during nominal and contingency operations.
Support ground-segment configuration, including gateways, mission-control servers, and monitoring dashboards.
Support SOOH development and operator training.
Support major design reviews, including
SRR, PDR, CDR, MRR, and TRR
.
Mentor junior engineers and serve as a technical liaison with customers, partners, and external vendors.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Aerospace Engineering
, or a related field.
8+ years
of TT&C/PDT systems design experience on
LEO, MEO, and/or GEO satellite platforms
.
Strong knowledge of:
CCSDS Telemetry/Telecommand packet standards
ECSS telemetry and command protocols
PUS services
ITU frequency regulations
Proficiency in
RF link-budget analysis
.
Strong understanding of
S-band, X-band, and Ka-band modem architectures
.
Strong understanding of aerospace systems engineering fundamentals, space environment, and orbit mechanics.
Hands-on experience supporting systems integration, testing, troubleshooting, and problem resolution.
Experience with
Confluence
and
JIRA
.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving skills with the ability to break down complex technical challenges into fundamental components.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
French language proficiency.
Experience supporting end-to-end TT&C/PDT development, integration, verification, and on-orbit operations.
Experience with spacecraft commissioning and early-orbit operations.
Experience with RF link testing, BER testing, and telemetry/command integrity verification.
Experience supporting satellite ground-segment interfaces and mission-control systems.
Experience contributing to satellite technology roadmaps and early-phase program activities.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Infrastructure Services organization is responsible for the underlying infrastructure that powers the 1Password application. It includes Compute Services, Network and Edge Services, and Stateful Services.
As a Senior Staff Cloud Platform Engineer, you set the multi-year technical strategy for Infrastructure Services. You decide where the organization invests, define the architecture and standards that every infrastructure team and internal tenant builds on, and make sure our compute, network and edge, and stateful platforms evolve as one coherent system rather than three separate ones. You partner with engineering and product leadership, security, and finance to balance reliability, security, cost, and delivery speed, and you are the senior technical voice for infrastructure across the company.
This is a hands-on role. You write design docs, prototype, review the hardest designs, and step into the most serious incidents. But your main impact comes from making many teams more effective and from the decisions that hold up for years.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have set technical direction across multiple teams. You have owned an infrastructure strategy or architecture spanning several teams or an entire organization, and you can point to the multi-year outcomes: what others adopted, what shipped, and what measurably improved.
- You have operated Kubernetes at production scale. This includes multi-cluster, multi-tenant, customer-traffic-bearing environments (EKS or similar managed platforms preferred). You know it deeply, from autoscaling and admission control to GitOps, workload identity, and fleet-wide cluster upgrades.
- You combine depth with breadth. Beyond Kubernetes, you have working fluency in networking and edge and in stateful data systems, and you understand how a decision in one layer affects the rest.
- You have made reliability a standard, not a project. You defined SLIs, SLOs, and error budgets, and you got multiple teams to adopt them. You have improved incident response, post-incident learning, and disaster recovery across an organization, not just on your own team.
- You have cut cloud costs through engineering. You can show measurable, real-dollar impact from work such as capacity automation, right-sizing, architecture changes, or commitment strategy, and you have worked with finance on forecasting and tradeoffs.
- You build security in by design. You have driven practices such as workload identity, least-privilege IAM and RBAC, credential rotation, and strong isolation in multi-tenant environments, and you have partnered with security teams on risk decisions and compliance requirements.
- You still build. You are proficient in Go (or a similar language) and Infrastructure as Code (Terraform), and you have a track record of automating complex, high-toil operational workflows at fleet scale.
- You influence without relying on authority. You write clear strategy and design documents, present to senior leaders, resolve technical disagreements between teams, and build alignment on difficult tradeoffs.
- You grow other engineers. You have mentored Senior and Staff engineers, raised the bar on design review, and helped shape how your organization hires and evaluates technical talent.
Bonus points for:
- Hands-on experience with service mesh and service-to-service networking, such as Linkerd or Amazon VPC Lattice.
- Experience operating scalable database technology, such as MySQL, Postgres, or DynamoDB.
- Designing developer platform abstractions for internal teams, such as paved-road service toolkits and production readiness frameworks, that measurably improved usability and productivity.
- Helping build AI-assisted operations tools, such as auto-remediation or AI-assisted diagnosis, rather than only using them.
- Operating highly available, multi-region services in a large SaaS environment, including capacity planning and performance optimization at scale.
- Experience in a security, identity, or other high-trust product environment.
What you can expect:
- Set the multi-year technical strategy and architecture for Infrastructure Services, working with directors and senior engineering leadership to shape roadmap and investment decisions, including build versus buy.
- Define the patterns, standards, and guardrails across compute, network and edge, and stateful services that internal teams depend on for years.
- Represent Infrastructure Services in cross-organization reviews with product engineering, security, and finance, and serve as the senior technical voice for the platform.
- Serve as an escalation point for major incidents, and drive organization-wide improvements to incident management, reliability targets, and disaster recovery.
- Lead cost, capacity, and efficiency strategy for our cloud footprint, with measurable goals.
- Drive adoption of automation and AI-assisted operations to reduce toil across the organization.
- Mentor Staff and Senior engineers, raise the bar on design review and engineering practice, and help us hire and develop the next generation of infrastructure leaders.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Worldwide
Social Discovery Group
is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Deputy CDO
.
Your main tasks will be:
Own execution of cross-functional strategic initiatives across ML, experimentation, and data platform domains.
Lead 2–3 high-priority initiatives during the first 3 months: define scope, align stakeholders, establish ownership, and drive delivery to measurable outcomes.
Ensure predictable execution through clear planning, coordination, and delivery management.
Unblock stalled or ambiguous projects by clarifying ownership, resolving dependencies, escalating risks early, and driving initiatives through completion.
Build and operate an effective execution framework: monthly business reviews, quarterly planning, retrospectives, project reviews, and escalation processes.
Establish a single source of truth for project status, risks, commitments, and delivery tracking.
Improve the experimentation ecosystem by increasing decision-making speed, standardizing evaluation and rollout processes, and reducing operational chaos/manual work.
Accelerate ML delivery cycles by reducing time from idea → experiment → production and coordinating dependencies across ML, backend, analytics, and product teams.
Ensure ML initiatives deliver measurable business impact, not only technical outcomes.
Strengthen functional leads (Product Analytics, Data Engineering, ML, UX) through prioritization support, execution discipline, feedback, and managerial coaching.
Increase ownership, accountability, and cross-functional collaboration across teams.
Own operational excellence of the function, including data freshness, uptime, SLA adherence, and delivery predictability.
We expect from you:
6–10+ years in data, analytics, or ML domains, including 3–5+ years in leadership roles.
Proven track record delivering cross-functional projects involving ML, data platforms, experimentation, and analytics.
Experience in product companies (not only consulting environments).
Strong understanding of product analytics, A/B testing, unit economics, and key business metrics.
Solid understanding of the ML lifecycle — from ideation to production.
Familiarity with data platforms, data quality management, SLA processes, and self-service BI/analytics.
Strong execution skills: project decomposition, planning, prioritization, and delivery management.
Ability to coordinate cross-functional teams across ML, backend, product, and analytics functions.
Experience managing risks, dependencies, escalations, and multiple parallel initiatives.
High technical literacy with the ability to dive deep into data and ML topics, understand system constraints, and work closely with engineering and data teams.
Strong English and Russian communication skills, both written and verbal.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
This position is 100% remote and will be based in the United States and Canada.
The Pipeline Programs Manager turns GitLab's pipeline targets into programs the field can run. You'll own execution of pipeline generation programs, including sales plays, PipeGen days, and run the hygiene checkpoints that keep pipeline data trustworthy. You'll also help surface the risks and upside behind our pipeline plan working across Sales, Marketing, Field Enablement, Sales Strategy, and RevOps.
What You'll Do
Execute global and regional pipeline generation programs, including codified sales plays and PipeGen days, against an established program calendar.
Coordinate in-quarter program delivery across regions and segments: timelines, owners, communications, and follow-through on action items.
Run weekly, monthly, and quarterly pipeline hygiene checkpoints, and report on adherence and trends with RevOps and Sales Strategy.
Partner with Marketing and Enablement to bring pipeline generation programs to the field with the right messaging, content, and training.
Work with the team on the GTM plan by identifying the drivers, risks, and upside that could move the pipeline numbers, and making them visible to decision-makers.
Give input on the design of sales plays, hygiene standards, and related incentives from what you see during execution.
Track program performance against success measures, and summarize what worked, what didn't, and what to change next time.
Coordinate global outbound program execution with Sales Development and sales leaders, and help bring it to regional and team levels at scale.
Identify process and systems improvements in Salesforce and reporting that increase metric visibility and reduce manual work, and work with RevOps and Systems to land them.
What You'll Bring
5+ Years experience in Sales, Sales Programs, Sales Operations, Revenue Operations, Field or Sales Enablement, or Marketing Operations, with a record of delivering programs on time and with quality.
Experience running cross-functional programs with operational rigor: multiple stakeholders, competing priorities, and clear follow-through.
Comfort working with pipeline data. You can use Salesforce and BI dashboards to spot gaps and explain what they mean. Basic SQL (Snowflake or similar) is a plus.
Understanding of the B2B sales funnel: pipeline creation, conversion, velocity, and hygiene.
Clear communication and presentation skills. You can explain a program or a risk to Sales leaders and to cross-functional partners.
Ability to influence without authority, earning trust and moving work forward across teams you don't manage.
Good judgment in a fast-moving environment. You move quickly, keep quality high, and know when to escalate.
Curiosity about how AI and automation can improve go-to-market execution.
Ownership mindset. You carry programs through to outcomes, not just activity.
Experience in a quota-carrying or sales role is a plus.
About the Team
The Pipeline Excellence team builds the pipeline engine that turns GitLab's growth targets into predictable, repeatable revenue outcomes. We set pipeline targets and the GTM plan, run the programs and cadence that keep the field moving, and turn pipeline data into recommendations on where to invest.
We work with Speed with Quality, so our cadence and standards let go-to-market teams move fast without sacrificing forecast accuracy. We hold an Ownership Mindset, meaning every stage of the funnel has a defined owner and standard. We measure ourselves on Customer Outcomes: pipeline health exists to drive real bookings and real customer relationships, not just activity. We work closely with Sales leadership, Sales Strategy, Marketing, Field Enablement, Sales Development, Finance, and Analytics, and we're scaling that engine for the agentic era.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$129,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
We are looking for an inspirational and hardworking person to join the Platform Hosting Cloud Security Engineering team at SIE! You'll be joining a team of innovative engineers who are unified in their mission to make PlayStation the best and most secure gaming platform. This support is fulfilled by minimizing impact to the platform while ensuring security needs are met. This role is highly technical and requires a shown grasp of security principles and how they are applied to production environments. You will assist in the planning, design, development, testing, and management of security tools and processes that provide protection and visibility of our cloud environments.
Key Responsibilities
Design, architect, and implement security controls and frameworks for PlayStation Infrastructure
Be responsible for the detection of security gaps, and lead efforts to mature security tooling and operational processes
Work with product and platform teams to define system requirements, engineer, and implement cloud based security applications and controls
Write code to automate security processes which seamlessly integrate into code builds and deployments, applying DevSecOps processes and tools
Architect, develop, and deploy automation solutions that help audit, secure, and affect changes across multi-cloud environments
Champion tools for improving platform availability using automated protection mechanisms
Document security designs, operating procedures, and technical recommendations clearly. Review existing security policies and maintain their freshness and understandability.
Mentor senior and junior engineers and guide them in making design choices that protect Platform
Advocate for security and privacy best practices across engineering teams.
Qualifications
5-7+ years of experience in cloud security, security engineering, DevOps, platform engineering, or a related field.
Hands-on experience securing cloud infrastructure in AWS, GCP, or both.
Understanding of common security frameworks and compliance concepts, such as NIST or PCI DSS
Proficient in multiple programming and scripting languages such as Python and Go
Experience architecting and deploying IaC tools such as CloudFormation and Terraform
Familiarity with CI/CD and DevOps tools and practices, such as GitHub, Jenkins, Kubernetes, and automated deployment pipelines.
Shown experience building end-to-end enterprise level systems
Hands-on experience with utilizing tooling like Wiz and AI tooling like Codex, etc.
Strong written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams.
Proven record of success in coaching and growing people
Technical certifications or other demonstrations of passion in security and technology such as CISSP, CCSP, AWS Certified Security are a plus!
Strong written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams.
Technical certifications or demonstrated passion for security and technology, such as Security+, AWS Certified Security – Specialty, CISSP, or CCSP, are a plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
€87.800
—
€131.800 EUR
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Argentina; Mexico
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for an Influencer Marketing Manager to build and scale creator partnerships across Latin America, with a primary focus on Mexico and Argentina.
This is a hands-on role for someone with an established local network who can turn creator relationships into both brand visibility and measurable acquisition results.
Tasks:
Source, assess and build long-term relationships with creators and influencers across LATAM, with a strong focus on Argentina and Mexico
Manage influencer collaborations end to end: outreach, negotiations, briefs, approvals, delivery and reporting
Build a reliable pipeline of high-quality creators, managers and agencies, mainly focused on profiles with 300k+ followers
Track the performance of influencer campaigns and share clear insights on what to scale, optimise or stop
Support local special projects, offline events and creator activations across LATAM
Represent the company externally as an official point of contact for creators, agencies and partners
Requirements:
2+ years of experience in influencer marketing, creator partnerships, or influence-marketing agencies
An established network of influencer agencies, talent managers and creators in Mexico and/or Argentina, including access to mid- and macro-influencers
A clear understanding of how to improve response rates and build trust in outreach
Experience managing campaigns from first contact through to performance reporting
Understanding of brand-awareness metrics, as well as performance metrics for influencer campaigns
Native-level Spanish and confident English (B2+)
Nice to have:
Knowledge of fintech, trading, investing or adjacent financial products
Based in Mexico or Argentina, with readiness for occasional travel within Latin America
Comfortable being a visible representative of the company, including appearing on the company website and at external events
What we offer:
A competitive base salary with a KPI-based bonus
Interesting, high-impact projects across LATAM, including influencer activations, special projects and offline events
A reliable budget to build, test and scale creator partnerships
The opportunity to shape and grow the company’s local influencer presence in key LATAM markets.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-LR1
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana’s GTM organization is looking for a Director, Strategy & Planning. Reporting to our VP of Revenue Operations, you will work with a cross-functional team of stakeholders to define growth strategies, provide insights to business performance, and set the standard for data- driven decision making in GTM. Success in this role requires deep experience with consumption-based SaaS. You'll understand how customer adoption and usage translate into revenue over time, and use that understanding to guide GTM capacity, productivity, and investment decisions across Sales, SE, CX, SDR, and Partners. This is a hands-on leadership role with ownership of the planning agenda and the models behind it.
What you'll be doing:
Establish standard reports and tools to analyze business performance, help set operational targets, and drive planning processes with the Go-To-Market Operations team
Lead annual and long-range GTM planning, aligning revenue targets with hiring plans, territory coverage, and productivity assumptions
Develop revenue and capacity scenarios that account for usage variability, customer adoption, and expansion or contraction across cohorts, segments, and regions.
Work with Global and Regional Sales and Services leaders to evaluate strategic opportunities and/or transformational initiatives; New market evaluation, M&A integration, vertical planning, pricing, etc.
Become an expert in how our GTM data is captured, how it ties to underlying business processes, and how it impacts key metrics and reports.
Identify operational gaps in our reporting capabilities and/or inefficiencies in the planning process. Work with Analytics and Business Systems teams to build scalable solutions.
Help create the connective tissue across our internal stakeholders: Revenue Operations, Marketing, Finance, Data, and GTM leadership
Build scalable, self-service planning processes that improve consistency and reduce manual coordination across teams.
Advise GTM leadership on market segmentation, vertical performance, pricing scenarios, and territory strategy, presenting clear recommendations and tradeoffs.
Partner with Finance to align consumption-based revenue scenarios with workforce budgets and financial targets, reviewing performance and recommending adjustments as usage trends change.
Set priorities for the planning function and lead cross-functional initiatives with Data and Field Ops to close gaps in reporting and planning infrastructure.
Identify and implement AI-assisted approaches to consumption analysis, scenario development, and recurring reporting, partnering with data to validate results and improve planning efficiency.
What Makes You a Great Fit:
8+ years in GTM strategy and operations, sales planning, revenue operations, consulting, or a related analytical field, including experience leading a planning function or major cross-functional programs.
Demonstrated track record of strategic thinking and analysis--seeing over the horizon to identify opportunities, envision models, and strategic paths to capture opportunities, as well as spot emerging risks
Strong modeling and analytical skills – comfort with complex segmentation analysis and workforce planning
Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
Experience owning GTM planning through significant ARR and headcount growth at a SaaS company of comparable scale and complexity, including evolving capacity models, coverage strategies, and planning processes as the organization expands.
Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models ( rep productivity, rep capacity, campaign influence, and quota modeling)
High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation
You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals.
Bonus Points For:
Previous experience in open source
Experience with Grafana, Tableau or other analysis/BI tools.
Familiarity with Salesforce CPQ, Zuora, or other CPQ / Q2C / subscription management tools.
Familiarity with marketing automation (Marketo) or sales productivity tools (Outreach, Clari, People.ai).
Familiarity with SQL or similar database querying language (you won’t be deep in SQL, but helps to have heard of a LEFT JOIN).
Experience applying generative AI, predictive analytics, or AI-enabled automation to improve GTM planning, forecasting, and reporting, with sound judgment in validating outputs and underlying assumptions.
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
230,000
- $275
,000
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote Opportunity
for
US and Canadian citizens. Relocation allowance + bonus for European and UK Candidates.
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally eligible to work in
Canada
.
Must be capable of obtaining the required
security clearance
.
English proficiency is required. French is considered an asset.
Strong hands-on experience with
spacecraft Command & Data Handling (C&DH)
systems is required.
About the Role
We are seeking an experienced
Satellite Command & Data-Handling (C&DH) System Engineer
to support the design, integration, verification, and operation of onboard command, control, and data-management functions for current and next-generation remote sensing and communications satellite programs.
In this role, you will contribute to the
C&DH functional architecture
, drive technical trade studies, support system integration and verification, and provide technical leadership throughout the spacecraft lifecycle.
Key Responsibilities
Translate mission-level requirements into C&DH functional and non-functional requirements.
Develop and maintain system requirements, Interface Control Documents (ICDs), and system descriptions.
Maintain bidirectional requirements traceability throughout the project lifecycle.
Support cybersecurity and resilience considerations within C&DH system design.
Lead detailed design activities involving:
Onboard processors
Spacecraft data buses
Memory subsystems
I/O interfaces
Support software architecture activities, including command sequencing, telemetry packetization, health monitoring, and FDIR.
Support Satellite Reference Database development and validation.
Define uplink command formats, downlink telemetry structures, and ground-segment data-handling interfaces.
Collaborate with Flight Software (FSW), TT&C/PDT, and Ground Segment teams to ensure end-to-end data integrity.
Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft-level C&DH testing.
Execute functional testing, bus-protocol compliance testing, and SIL/HIL campaigns.
Lead anomaly investigations, root-cause analysis, and corrective-action activities.
Support spacecraft launch preparation, early-orbit checkout, and on-orbit operations.
Analyze on-orbit telemetry and support updates to operational parameters as required.
Support SOOH development and operator training.
Contribute to technical standards, process improvements, technology roadmaps, and engineering knowledge bases.
Support major design reviews, including
SRR, PDR, CDR, MRR, and TRR
.
Mentor junior engineers and serve as a technical liaison with customers, partners, and vendors.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Aerospace Engineering
, or a related field.
8+ years
of C&DH engineering experience on
LEO, MEO, and/or GEO satellite platforms
.
Deep knowledge of spacecraft data-bus and communication standards, including:
SpaceWire
MIL-STD-1553
CAN
Ethernet
CCSDS packet telemetry and command
PUS services
Knowledge of
processors, FPGA, firmware, and embedded systems
.
Strong understanding of aerospace systems engineering fundamentals, space environment, and orbit mechanics.
Hands-on experience supporting
systems integration, testing, troubleshooting, and problem resolution
.
Experience with
Confluence
and
JIRA
.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving skills, with the ability to break down complex technical problems into fundamental components.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
Experience supporting end-to-end spacecraft C&DH development and integration.
Experience with spacecraft commissioning, early-orbit operations, and on-orbit telemetry analysis.
Experience with
FDIR
, command sequencing, telemetry processing, and spacecraft health monitoring.
Experience with
SIL/HIL testing
and spacecraft bus-protocol compliance verification.
French language proficiency.
Experience supporting satellite programs through the full lifecycle, from early concept and design through launch and on-orbit operations.
Location: Remote - United States
About the Role
iCapital is looking to hire an Associate Account Manager to support and grow relationships with an assigned portfolio of clients.This individual is responsible for account management and will be based remotely in the Midwest region. This individual will play a key role in maintaining overall client health, driving platform adoption, supporting strategic initiatives, and ensuring clients maximize the value of iCapital's solutions through proactive engagement, training, and ongoing relationship management. This individual will serve as a trusted day-to-day partner to clients while collaborating closely with internal stakeholders to deliver a best-in-class client experience. This role will manage client relationships, coordinate resources across teams, identify opportunities for growth and expansion, and support the successful execution of strategic account plans.
Responsibilities
Manage relationships with assigned client accounts and serve as a primary point of contact for day-to-day client engagement.
Develop and execute account plans designed to improve client satisfaction, product utilization, relationship strength, retention, and overall account health.
Conduct regular client meetings, business reviews, and proactive outreach to maintain strong working relationships and understand evolving business priorities.
Analyze client health, platform adoption, business objectives, and utilization trends to identify risks, opportunities, and actionable recommendations.
Serve as a trusted advisor by providing guidance on best practices, operational efficiencies, and strategic initiatives that support successful client outcomes.
Lead platform onboarding, implementation support, training, and adoption efforts to maximize client engagement and utilization.
Monitor account health and proactively identify risks, challenges, and opportunities for improvement.
Support client retention and growth initiatives by identifying expansion opportunities and partnering with Sales and Strategic Account Management teams as appropriate.
Coordinate and communicate on escalated client issues while partnering with Product, Client Delivery, Production Support, and other internal teams to drive successful resolution.
Track client priorities, strategic initiatives, enhancement requests, and action items to ensure visibility and progress.
Serve as the voice of the customer by communicating client feedback, business needs, operational challenges, and product enhancement opportunities internally.
Build strong collaborative relationships across Product, Client Delivery, Production Support, Finance, Sales, and Leadership teams to support client success.
Support renewal and commercial discussions through coordination, stakeholder management, follow-up activities, and internal alignment.
Present and demonstrate company products, capabilities, and solutions when appropriate.
Maintain accurate account plans, client activity records, and documentation within Salesforce and other approved systems.
Keep internal systems and records updated with relevant client notes, activities, and required information.
Participate in industry events, conferences, and client-facing activities to strengthen industry knowledge and professional networks.
Complete ad hoc projects and assignments as needed.
Qualifications
3-5 years of experience in account management, customer success, relationship management, client delivery, consulting, or other client-facing roles
Preferred experience within financial services, insurance, InsureTech, FinTech, wealth management, or related industries
Demonstrated ability to manage complex client relationships and multiple stakeholder groups
Strong communication, presentation, relationship-building, and interpersonal skills
Strong consultative problem-solving and client service orientation
Experience developing and executing account plans and driving client engagement strategies
Strong organizational, project management, and coordination capabilities with the ability to manage multiple priorities
Able to analyze client health, identify business needs, and develop actionable recommendations
Experience collaborating across multiple departments and influencing outcomes without direct authority
Proficiency with Microsoft Office Suite and Salesforce or comparable CRM platforms
Able to work independently, proactively, and effectively in a fast-paced environment
Willingness to travel as needed for client meetings, business reviews, conferences, and team events
Benefits
The base salary range for this role is $70,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
Employees in this role will work fully remote based in the Midwest region. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote Opportunity for US and Canadian citizens. Relocation assistance + bonus for European and UK candidates.
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally eligible to work in
Canada
.
Must be capable of obtaining the required
security clearance
.
English proficiency is required. French is considered an asset.
Candidates must have strong experience with
fault-tolerant embedded systems
supporting LEO, MEO, and/or GEO spacecraft missions.
About the Role
We are seeking an experienced
Satellite Bus Flight Software Systems Engineer
to lead and support the system-level definition, architecture, integration, verification, and operational readiness of flight software for current and next-generation spacecraft platforms.
This is a
systems engineering and technical leadership
role at the intersection of spacecraft architecture, platform subsystems, embedded flight software, avionics, mission operations, and verification. You will ensure that spacecraft bus flight software meets platform and payload functional, performance, autonomy, safety, reliability, and operational requirements throughout the full spacecraft lifecycle—from early architecture and detailed design through integration, launch preparation, commissioning, and on-orbit operations.
Key Responsibilities
Translate functional, performance, safety, and security requirements into flight software requirements and architecture.
Allocate requirements to software modules and execution threads while maintaining bidirectional requirements traceability.
Define Flight Software (FSW) architecture, including:
RTOS
Initialization
PUS services
Autonomy
Health monitoring
Fault management
Payload interfaces
Define
FDIR algorithms
, isolation logic, recovery actions, safe-mode sequencing, and redundancy management.
Guide the integration of FDIR logic into flight software.
Develop and maintain
Interface Control Documents (ICDs)
for payload, platform, and ground-segment interfaces.
Support Satellite Reference Database development and validation.
Collaborate with payload, platform, ground-segment, and mission-operations teams to identify and resolve integration issues.
Develop and support Flight Software Verification Plans and integration testing.
Support
SIL, HIL, fault-injection, performance, and security testing
.
Support verification and test automation frameworks, test case development, results analysis, and test-report certification.
Support spacecraft mode and operational procedure development.
Analyze on-orbit telemetry and support software updates and operational improvements.
Support SOOH development and operator training.
Participate in major design reviews, including
SRR, PDR, CDR, MRR/TRR
.
Mentor junior engineers and serve as a technical liaison with customers, partners, and vendors.
Contribute to engineering standards, process improvements, technology roadmaps, and lessons learned.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Aerospace Engineering, Computer Science, Embedded Systems
, or a related field.
10+ years
of experience working with
fault-tolerant embedded systems
on
LEO, MEO, and/or GEO satellite missions
.
Experience with:
CCSDS
ECSS
PUS services
MIL-STD-1553
SpaceWire
RS-422/485
CAN
Ethernet
Experience with
real-time computing cores and/or embedded Linux
.
Experience with
auto-coding
or automated code-generation workflows.
Strong understanding of aerospace systems engineering fundamentals.
Hands-on experience supporting
systems integration, testing, troubleshooting, and problem resolution
.
Experience with
Confluence
and
JIRA
.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving skills, with the ability to break down complex technical challenges into fundamental components.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
Experience with end-to-end spacecraft flight software development and integration.
Experience with
FDIR, spacecraft autonomy, safe-mode management, and redundancy management
.
Experience supporting
spacecraft commissioning and on-orbit operations
.
Experience with
SIL/HIL
, fault injection, and automated verification frameworks.
Experience integrating flight software with spacecraft payloads, avionics, and ground systems.
French language proficiency.
Experience supporting satellite programs from early concept and architecture through launch and on-orbit operations.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We are seeking a Game Support Representative (Product Replacement) who loves our products and is passionate about customer service! They will represent our brands by interacting directly with our customers as well as processing and shipping products to consumers.
This frontline role is currently located at our headquarters in Renton, Washington and requires onsite work 3 days per week, currently Tuesday - Thursday.
What You’ll Do as a Game Support Representative:
Provide excellent customer service via email through our CRM.
Leverage public-facing communications about products we release, and products released via partners.
Identify customer concerns and validate customer requests for replacement product while improving customer sentiment after a poor product experience.
Process orders for shipping, both domestic and international.
Use the tools and guides provided to find, fix, and tackle problems — and know when it’s time to raise an issue to the next level.
What You’ll Bring:
Customer Service: 2+ years experience working in customer service. Accustomed to working in a fast-paced environment with a sophisticated understanding of customer service principles, skills, processes and techniques.
Ability to craft clear, customer-facing and internal communications.
Initiative to investigate issues and provide recommendations for updates to procedures and policy.
Product Familiarity: Ability to stay familiar with an evolving catalog of products and understand what is meaningful to customers.
Experience with CRM systems, inventory management, and Microsoft Office. Familiarity with Zendesk, Microsoft Teams, and Confluence a plus.
The position requires a High School Diploma or equivalent experience.
Please note that this is a temporary assignment through an external staffing agency. If you are selected for this assignment, you will be employed by Workwell as a W2 employee and will not be an employee of Wizards or Hasbro.
Employment Type: Temporary Assignment
Location: Renton, Washington
Duration: 1 year
Compensation Rate, Currency USD:
Hourly Pay Rate: $21.65
In compliance with local law, we are disclosing the hourly pay rate for this role.
Workwell US Benefits:
Workwell offers temporary workers in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location.
Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Paris; Zurich; Madrid; Amsterdam; Warsaw; Linz; Munich; London; Berlin
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE TEAM
Mistral is building a sovereign AI cloud for Europe. Our customers in finance, healthcare, and the public sector run frontier models on European-jurisdiction infrastructure, and the Cloud Platform team builds the systems that make that possible — compute orchestration, Kubernetes, bare metal, storage, networking, and the datacenter fleet that runs it all.
We run it all on our own metal, our own network, our own datacenters — which means when something breaks, the fix is ours to write.
European Compute Units let enterprises commit to multi-year capacity on that infrastructure, and we are scaling toward a gigawatt of compute across Europe by 2030. You will design and ship the layer every sovereign AI deployment depends on and shape the team building it.
THE ROLE
This is a people-leadership role from day one. You will manage the team — hiring, coaching, performance, growth paths, honest feedback — while staying close to the code: roughly half your time in architecture decisions and the hardest technical problems the team faces, the other half leading your squad. If you are looking for a senior IC role, this is not it.
You will own our Kubernetes product end to end: a metal-to-on-demand platform built on in-house infrastructure, with GPU support for training, inference, and general-purpose compute.
Kubernetes is our product, not just our platform — we run it on infrastructure we own end to end. You will decide how the control plane scales, how GPUs get scheduled, and how quickly a rack of bare metal becomes an on-demand cluster a customer can use. The decisions you make here shape how our infrastructure scales from today's footprint to a gigawatt, and how we turn frontier AI research into production systems used by millions.
This is a role for an engineer who leads from the front because that is where the work is, not because management was the next rung on the ladder.
WHAT YOU WILL DO
- Design and ship the control plane. You build alongside your team and own the architecture and the hardest implementation decisions — scheduling, operators, provisioning, node lifecycle.
- Grow the engineers, not just the software. You set the standard for ownership, remove the obstacles in their way, and coach them past their comfort zone until the work they ship surprises them.
- Own the reliability of the Kubernetes control plane. It is the team's headline KPI. You make the calls when it breaks at 3am, and your engineers learn from how you do it.
- Shrink the distance from metal to on-demand. Provisioning a cluster should be minutes of automation, not weeks of tickets.
- Partner with Product Managers to set priorities, scope initiatives, and make the technical and business tradeoffs.
- Own people management for the team: hiring, performance, growth paths, and honest feedback — the leadership work that never becomes someone else's job.
- Define the team's processes and execution rituals as it grows.
WHAT WE'RE LOOKING FOR
- 2+ years of real people leadership. You have managed engineers — hired, coached, given honest feedback, and grown them. Hands-on contribution matters here, but this role is judged on the team you build and lead, not just the code you write.
- You have shipped production systems in Go. Not dabbled. Shipped.
- You have run Kubernetes in anger — and ideally built parts of it: operators, schedulers, controllers. You understand what happens underneath it, and you have worked on Linux directly, not just on managed services that sit on top of it.
- You have run GPU workloads on Kubernetes, or you are confident you can own that domain fast.
- You think like a developer who happens to build infrastructure, not an operator who manages it. You write code other engineers depend on.
- Extensive experience building backend or infrastructure systems.
- You have partnered with product, design, and business teams to ship software that reached real users.
- A low-ego, team-first mindset. We care less about your exact domain and more about whether you are the kind of technical force other engineers want to work alongside.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris; Zurich; Madrid; Amsterdam; Warsaw; Linz; Munich; London; Berlin
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE TEAM
Mistral is building a sovereign AI cloud for Europe. Our customers in finance, healthcare, and the public sector run frontier models on European-jurisdiction infrastructure, and the Cloud Platform team builds the systems that make that possible — compute orchestration, Kubernetes, bare metal, storage, networking, and the datacenter fleet that runs it all.
We run it all on our own metal, our own network, our own datacenters — which means when something breaks, the fix is ours to write.
European Compute Units let enterprises commit to multi-year capacity on that infrastructure, and we are scaling toward a gigawatt of compute across Europe by 2030. You will design and ship the layer every sovereign AI deployment depends on and shape the team building it.
THE ROLE
This is a founding people-leadership role. There is no team to inherit and no legacy to maintain — you build the team as well as the stack, and you are accountable for both from day one. Early on you will be deliberately hands-on, because there is no one else to solve the hardest problems — but hiring your first engineers, coaching them, and setting their growth paths starts immediately, not later.
You will be the founding EM for storage on our Sovereign AI cloud.
Block, filesystem, and object storage for training runs, sandboxed workloads, and general compute: you decide what we build, what we buy, and how it adds up to storage our customers can bet a business on. Some layers we deploy and harden from best-in-class vendors. The ones that matter most we write ourselves in Go — S3-compatible object storage, tiering, backup and recovery, caching layers that put cold data on cheap spinning disks.
As the team grows, the balance shifts toward people leadership, and you decide how fast. You will own capacity planning across datacenters and the architecture that keeps data durable when disks, networks, and entire sites fail. Storage is a strategic bet for this org: the team you build and the calls you make will define how a gigawatt of European compute stores its data.
WHAT YOU WILL DO
- Stand up the storage stack — block, file, object — for training, sandbox, and general compute workloads.
- Make the build-vs-buy calls: deploy and harden vendor platforms where they win; design and write our own services in Go where they don't.
- Own the data plane: allocation, duplication, tiering, backup and recovery, S3-compatible APIs.
- Plan capacity across datacenters and across failure domains — petabytes, not terabytes.
- Build the team from zero: make the first hires, onboard and coach them, own performance and growth paths, and set the standard for ownership.
- Partner with Product Managers to shape the storage roadmap and make the technical and business tradeoffs.
WHAT WE'RE LOOKING FOR
- 2+ years of real people leadership. You have managed engineers — hired, coached, given honest feedback, and grown them. Hands-on contribution matters here, but this role is judged on the team you build and lead, not just the code you write.
- You have built storage systems — object, block, or distributed filesystems — not just operated them. You know what happens when a disk dies mid-write and when a rebalance collides with a backup window.
- Deep distributed-systems fundamentals: durability, consistency, replication, erasure coding, failure domains.
- You have shipped production systems in Go. Systems engineers coming from C++ or Rust who are ready to write Go daily should still talk to us.
- You are comfortable with hardware reality: HDD, SSD, and NVMe tiers, and the economics of each.
- 8+ years building backend or infrastructure systems.
- You have partnered with product, design, and business teams to ship software that reached real users.
- A low-ego, team-first mindset. We care less about your exact domain and more about whether you are the kind of technical force other engineers want to work alongside.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Guatemala; San Jose, Costa Rica
Workplace: fully
About The Role:
At Paysend, we're building the future of global payments - making money movement simple, fast, and accessible for everyone. As an Application Support Analyst, you'll play a critical role in delivering on that promise by ensuring our platforms run reliably and our customers can send and receive money without interruption.
The Application Support Analyst owns the health of our transaction ecosystem end to end: investigating individual transactions and broader flow anomalies, detecting issues before they escalate,
supporting release deployments and post-release system verification, and driving incidents to resolution across both our B2C and Enterprise product lines.
You'll work with large volumes of real-time payment data, using tools like Oracle SQL, Postman, OpenSearch, and Grafana to trace transactions, diagnose root causes, and keep critical payment services running smoothly.
This role is ideal for someone who enjoys solving complex problems, thrives in a fast-paced environment, and wants to make a tangible impact on the experience of millions of customers around the world.
What You'll Do (Responsibilities):
Transaction Administration:
Analyze, track, and manage end-to-end payment transaction flows using Oracle SQL, Postman, and OpenSearch.
System & Performance Monitoring:
Maintain business-critical payment services, track SLA windows, and actively monitor system health using Grafana and related tools.
Incident Management & Resolution:
Conduct incident response efforts, including root-cause investigations, documentation of incident reports, and coordination of cross-functional teams to resolution.
Stuck & Flagged Transaction Handling:
Resolve transactions flagged for manual parsing and investigate payouts or funding stuck in pending status (>3 days), updating statuses or escalating as needed.
Partner & Bank Communication:
Serve as a point of contact for partners and banks to resolve processing issues, file-loading discrepancies, and data reporting corrections.
SAR & PDP Reconciliation:
Troubleshoot SAR reconciliation issues, including unmatched transactions, missing/duplicate report data, and platform data mismatches.
Releases & Deployment:
Coordinate, execute, and roll back service releases, verifying post-release system health and performance graphs.
What You Bring to the Team:
Problem-solving mindset
with the drive to investigate novel issues and determine solution steps independently
Technical Troubleshooting:
Practical experience using SQL for data querying, alongside Postman to read API documentation and debug partner integrations.
Monitoring & Operations:
Basic Linux, network, or cloud administration experience.
Incident & Escalation Management:
Ability to manage concurrent, time-sensitive incidents under strict SLA windows, moving from root-cause analysis to final resolution.
Cross-Functional Collaboration:
Experience interfacing with external entities (banks, PSPs, processors) and internal stakeholders (Engineering, Settlement, Customer Support).
Programming Literacy:
Basic skills in any programming language to read code, run scripts, or inspect data payloads.
Communication Skills:
Advanced written and verbal English skills for managing communications with internal teams and external financial partners.
Nice To Have
Experience working directly with OpenSearch for log and transaction analysis.
Hands-on experience with team collaboration tools (Slack, Google Workspace, Jira, Confluence).
Domain knowledge in
financial workflows, payment lifecycles, and core fintech terminology.
Bachelor's degree in Computer Science, Information Systems, or a related operational field.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Remote, APAC
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an Executive Assistant to support our CEO as Supabase continues to scale globally. This person will be a trusted partner to the CEO, helping manage time, communication, priorities, travel, follow-through, and key operating rhythms across a fast-moving, remote-first company.
This role must be based in an APJ / APAC timezone to provide strong timezone coverage for our CEO and leadership team. You’ll work closely with founders, executives, internal stakeholders, investors, and external partners, ensuring the CEO is prepared, focused, and able to spend time on the highest-impact work.
The role will also include occasional personal assistant responsibilities, helping coordinate personal schedules, travel, appointments, and logistics where needed to keep things running smoothly.
This role is ideal for someone who thrives in async, fast-paced environments, has strong judgment, and is excited about supporting a developer-focused company building tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Own the CEO’s calendar management, prioritization, and day-to-day operating rhythm.
- Manage inbox triage and communications by monitoring emails, drafting responses, and keeping communication flowing across internal and external stakeholders.
- Prepare briefings, agendas, decks, notes, and follow-up materials so the CEO is ready for every meeting.
- Track follow-ups, decisions, and commitments to help projects move forward and keep stakeholders accountable.
- Coordinate seamless domestic and international travel, logistics, scheduling changes, and last-minute adjustments.
- Support investor meetings, board-related preparation, executive meetings, offsites, and company-wide moments.
- Assist with occasional personal scheduling, appointments, travel arrangements, reservations, and other administrative or logistical needs.
- Handle sensitive and confidential business and personal information with absolute discretion, professionalism, and integrity.
- Anticipate needs, identify blockers early, and solve problems proactively before they escalate.
- Partner across the company to create clarity, improve coordination, and help leadership operate effectively in a global, remote-first environment.
YOU MIGHT BE A GOOD FIT IF YOU
- Have experience supporting a CEO, founder, or senior executive in a startup or scale-up environment.
- Are based in an APJ / APAC timezone and can provide strong coverage for a globally distributed leadership team.
- Communicate clearly across technical and non-technical audiences, with excellent written and verbal communication.
- Have experience working in async, remote-first, or globally distributed teams.
- Are tech savvy and comfortable using tools like Notion, Slack, Google Workspace, and AI-enabled workflows.
- Bring strong judgment around prioritization, confidentiality, stakeholder management, and executive communication.
- Are comfortable handling occasional personal assistant responsibilities alongside executive support.
- Are energized by organized chaos, fast-moving priorities, and solving problems before they become blockers.
- Are comfortable navigating ambiguity, moving quickly, and staying several steps ahead.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote Opportunity for US and Canadian Citizen
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally authorized to work in
Canada
.
Must be eligible to obtain the required security clearance.
Contract-to-permanent candidates are strongly preferred
, although pure contract candidates will also be considered.
English proficiency is required. French is considered an asset.
About the Role
We are seeking an experienced
Digital Payload Architect
to lead the architecture, design, and integration of next-generation digital regenerative payloads for LEO and MEO satellite missions. In this role, you will define system architectures, drive systems engineering activities, and collaborate with multidisciplinary teams to deliver advanced satellite communication solutions. The ideal candidate has deep expertise in digital payload systems, regenerative communications, and aerospace systems engineering, with a proven ability to lead complex technical initiatives from concept through integration and testing.
Key Responsibilities
Lead the architecture and design of digital regenerative payload systems for LEO and MEO satellite missions.
Define system requirements, interface control documents (ICDs), and technical specifications.
Support systems integration, verification, testing, and troubleshooting activities.
Develop technical documentation, including requirements, test procedures, risk assessments, and engineering reports.
Collaborate with customers, suppliers, and cross-functional engineering teams throughout the project lifecycle.
Participate in technical reviews and provide system-level engineering leadership.
Support trade studies, system analysis, and architecture optimization.
Utilize
Confluence
and
JIRA
to support engineering documentation and project execution.
Mentor engineering teams and contribute to continuous process improvement.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Aerospace Engineering, Physics
, or a related field (
Master's degree preferred
).
12+ years
of experience designing
digital regenerative payload systems
for
LEO and/or MEO satellite missions
.
Comprehensive knowledge of:
Digital regenerative communications
Software Defined Radio (SDR)
Digital Signal Processing (DSP)
DVB-RCS and DVB-S2X protocols
Digital modulation schemes
Class of Service (CoS)
Networking and MPLS
2G, 5G, and Non-Terrestrial Networks (NTN)
Strong understanding of aerospace systems engineering principles.
Hands-on experience supporting system integration, testing, troubleshooting, and issue resolution.
Strong technical writing skills, including requirements, ICDs, test procedures, and risk documentation.
Experience using
Confluence
and
JIRA
.
Ability to work independently while leading complex technical initiatives.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
Master's degree in Electrical Engineering, Aerospace Engineering, Physics, or a related field.
French language proficiency.
Experience leading end-to-end digital payload architecture for commercial or government satellite programs.
Strong background in satellite communications, systems integration, and digital payload modernization.
География найма не уточнена
Противоречивые условия: Relocation allowance + bonus for European and UK Candidates
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorIreland, Dublin
УдалённоArgentina; Mexico
United States (Remote)
УдалённоПротиворечивые условия: Relocation allowance + bonus for European and UK Candidates
УдалённоRemote - United States
УдалённоПротиворечивые условия: Relocation assistance + bonus for European and UK candidates
Renton, Washington, United States
УдалённоleadParis; Zurich; Madrid; Amsterdam; Warsaw; Linz; Munich; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Zurich; Madrid; Amsterdam; Warsaw; Linz; Munich; London; Berlin; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Guatemala; San Jose, Costa Rica
УдалённоThis role must be based in an APJ / APAC timezone to provide strong timezone coverage for our CEO and leadership team; Are based in an APJ / APAC timezone and can provide strong coverage for a globally distributed leadership team; Remote, APAC