Location: Kuala Lumpur, Malaysia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
Senior Executive, Global Retention
About the Role
Our client is a fast-growing player in the financial trading sector and is seeking a
Senior Executive, Global Retention
to help shape how they retain and grow their global client base. In this role, you will build global retention toolkits that empower local markets to drive trading revenue from existing clients.
If you're passionate about CRM, lifecycle marketing, and turning data into actionable strategies, this is an exciting opportunity to make a global impact.
Key Responsibilities
Retention Program Management
Develop and execute global retention programs across the customer lifecycle, including active trader growth, churn prevention, and dormant client reactivation.
Campaign Execution
Drive omni-channel campaign planning and execution across multiple customer touchpoints.
Partner with CRM, content, and design teams to ensure timely and high-quality campaign delivery.
Performance & Insights
Track and report on key retention KPIs.
Evaluate campaign and customer journey performance.
Provide actionable recommendations to continuously improve retention initiatives.
Market Intelligence
Conduct regular market research and competitor analysis to identify trends, opportunities, and areas for optimization.
Stakeholder Partnership
Serve as the key liaison between global and local markets.
Support campaign localization, facilitate best-practice sharing, and contribute to ad hoc strategic projects.
Qualifications
Bachelor's degree in Marketing, Business, Communications, e-Commerce, or a related field.
At least 3 years of experience in retention, loyalty, CRM, or lifecycle marketing.
Experience in, or a strong interest in, the financial trading or FinTech industry is highly preferred.
Hands-on experience with CRM, marketing automation, and MarTech platforms.
Strong analytical skills with a commercial mindset and the ability to translate data into actionable insights.
Creative, self-motivated, and able to thrive in a fast-paced, global environment.
Excellent written and spoken Mandarin (or Cantonese) and English.
Location: Remote
Workplace: remote
Location: Based in Norway/Europe | Hours: Approx. 15-30 hours/month | Language Focus: Norwegian (Norway)
About Fanatee
Fanatee is one of the world's leading mobile gaming companies, reaching millions of players through fun, engaging word and puzzle experiences. Our portfolio includes popular titles such as CodyCross, a globally successful crossword game available in multiple languages and enjoyed by players around the world.
At Fanatee, we combine creativity, language, and technology to create games that entertain, challenge, and inspire. We work with a diverse international team and value cultural authenticity, linguistic quality, and player-focused content.
About The Role
Fanatee is seeking a detail-oriented and culturally fluent Editor to refine and validate content for the Norwegian-speaking market. This is a remote, part-time freelance role. We are specifically looking for candidates based in Norway or Europe, with a strong understanding of local language usage, cultural references, and regional nuances as used by Norwegian-speaking players.
Responsibilities
Review and validate in-game content, ensuring it reflects Norwegian local cultural nuances
Curate culturally relevant references, sayings, and themes for localized features
Provide feedback and editorial insights to improve the player experience
Collaborate with the content team to define and maintain editorial standards for Norwegian
Requirements
We prefer to hire someone who currently lives in Norway (or elsewhere in Europe) and is fully immersed in local Norwegian culture, trends, and idioms
Fluency in Norwegian and conversational English proficiency are required
Strong command of Norwegian grammar, spelling, and usage
Deep familiarity with Norwegian expressions, slang, media, and pop culture
Degree in Communications, Linguistics, Norwegian Language, Writing, or a related field is preferred
Prior experience in content editing, localization, or game content is a plus
Passion for word games, language, and cultural storytelling
Excellent attention to detail and communication skills
Why Join Us?
At Fanatee, we love what we do — building games that connect and entertain millions. We work with talented, passionate people and offer an opportunity to contribute creatively while learning and growing in a supportive, fun environment.
Ready to join us? Apply now and help shape a game experience that truly speaks to players.
Final hourly fee will be based on level of experience.
УдалённоНорвегия; We are specifically looking for candidates based in Norway or Europe, with a strong understanding of local language usage, cultural references, and regional nuances as used by Norwegian-speaking players
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role.
At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.
The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
Key responsibilities:
Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
What we're looking for:
Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Requirements:
Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Nice to have:
Experience building or working with agent frameworks or multi‑agent workflows.
Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
Experience building tools for data engineering.
In Canada, the Base compensation range for this role is CAD $
164,490 - $197,389
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Warsaw, Poland
Workplace: hybrid
Driving Revenue Growth & Strategic Client Expansion
As a Client Partner, you'll play a key role in driving commercial growth and expanding Aleph's footprint in Poland, directly contributing to revenue generation, portfolio expansion and long-term strategic client partnerships.
About Aleph
Aleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We provide the bridge between 55+ of the world’s leading digital platforms and local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we empower our sales teams to drive growth through exclusive partnerships and localized expertise.
✨ Why Build Your Career at Aleph
At Aleph, your work has real impact. You’ll join a fast-growing, innovative, and collaborative team that encourages initiative, creativity, and ownership.
Here’s what makes Aleph unique:
🌍 Global exposure – collaborate with colleagues and clients across multiple countries.
💡 Creative culture – bring bold ideas, test new approaches, and shape strategies.
📈 Career growth – move across teams, take on new responsibilities, and expand your expertise.
🏢 Flexible work culture – we offer flexibility to balance focus and collaboration.
🎁 Well-being & growth – enjoy a benefits package designed to support your personal development and overall quality of life
🎯 What You’ll Do:
Revenue Growth & Portfolio Expansion
Hunt and close: proactively prospect, qualify, and convert new advertisers into Microsoft Advertising clients — this is a net-new business role first, account management second
Build and relentlessly work a high-volume pipeline, from cold outreach to signed deal, with disciplined CRM tracking at every stage
Own an aggressive sales quota and consistently hit or exceed it, month over month
Forecast your pipeline accurately and manage your book of business like it's your own P&L
Strategic Client Leadership
Run sharp, insight-driven client conversations that uncover budget, timing, and decision-making authority fast
Position Aleph's product portfolio as the clear answer to a client's performance goals, not a generic pitch
Negotiate and close deals, leveraging firsthand budget management experience to build credibility and trust with clients
Market & Cross-Functional Impact
Maintain a consistent, high-volume presence in the market through industry events, strategic outreach, and networking to build a sustained pipeline of new business
Monitor platform developments and competitive positioning to inform client conversations and identify emerging opportunities
Represent Aleph and Microsoft Advertising professionally in all client and market-facing interactions, reflecting the standards of an official Microsoft partner
Partner closely with Client Solutions Managers to ensure a seamless handover from close to campaign execution
Maintain client relationships post-close to support long-term account health and future expansion opportunities
🛠 What You Bring to the Table
3+ years of experience in digital advertising, with a strong track record in business development, ad sales, or a closely related commercial function
Proven, hands-on experience managing Google Ads and/or Microsoft (Bing) Ads campaigns; agency experience preferred
Demonstrated ability to generate new business and consistently deliver against revenue targets
Strong understanding of the local advertising ecosystem, including key players and stakeholders
Direct experience with paid search advertising, performance advertising, and e-commerce campaign strategy
Ability to work independently, manage a structured sales process, and consistently meet or exceed targets
Fluency in
Polish
and
English
🎯 How Success Looks
You'll know you're excelling when:
Clients recognize you as a trusted strategic partner, backed by measurable improvements in campaign performance and business growth
You consistently meet or exceed individual revenue targets while contributing to broader team objectives
You proactively identify expansion opportunities within your accounts, driving smarter and more efficient campaign strategies
You generate new business consistently, closing deals that fuel both client growth and Aleph's market expansion
You collaborate effectively across teams, sharing insights and best practices that strengthen outcomes for clients and colleagues alike
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is PLN
120,960
. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
🚀 Ready to Make an Impact?
If you’re excited to grow client relationships, drive business results, and shape the future of digital advertising, Aleph is the place to make it happen. Apply today and become part of a team that’s transforming client success locally and globally.
#ALEPH
Location: Warsaw, Poland
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Are you an entrepreneurial, analytical media salesperson passionate about digital marketing? Do you want to help brands inspire people through the world’s leading visual discovery platform?
We’re looking for a driven, entrepreneurial Sales Manager to take charge of our sales, build powerful client relationships, and drive revenue in Poland, one of the most exciting digital advertising markets.
If you’re passionate about digital marketing, love working with top brands, and thrive in a fast-paced, high-impact environment, this role is for you.
About the Role:
As our Sales Manager, you will be responsible for leading our sales efforts in Poland for Amazon Ads. You will manage sales and strategic client relationships, secure and hunt for new business, and guide brands on how to leverage the platforms ads to achieve their marketing goals. You will also mentor and grow a high-performing sales team while helping shape our market presence.
What You'll Do:
Own and grow our digital advertising revenue in Poland, from strategy through execution.
Drive new business development and identify untapped opportunities across brands and agencies.
Build and scale relationships with top brand advertisers and media agencies, negotiating big agreements including agency trading deals.
Sell innovative digital advertising solutions, spanning display, performance, video, and beyond, to both new and existing clients.
Act as a trusted advisor on digital ad strategy, media planning, campaign optimization, and performance marketing.
Set ambitious revenue targets, maintain accurate pipeline forecasting, and consistently exceed quarterly and annual goals.
Partner cross-functionally with Client Solutions/Account Managers to ensure flawless campaign execution and long-term client success.
Monitor market trends, competitor activity, and emerging digital ad opportunities across the Polish ecosystem.
Represent the company at key industry events and conferences.
What you need for this role:
3+ years of experience in digital ad sales, business development, or strategic account management within advertising or media.
Strong experience managing both direct brand clients and media agencies, including involvement in agency trading agreements.
Deep understanding of the digital advertising landscape: online advertising, performance marketing, analytics, and the competitive media environment in Poland.
Demonstrated track record of hitting or exceeding revenue targets in a fast-paced, commercial environment.
Excellent commercial, negotiation, and communication skills, a natural relationship builder.
Fluency in Polish and English.
A degree in Business, Marketing, Economics, or a related field is a plus.
What will make us really love you:
You're entrepreneurial, you don't wait for leads, you create them.
You have deep agency relationships and know how to navigate complex trading conversations.
You're as comfortable in a boardroom pitching a CMO as you are in the weeds of campaign performance data.
You've helped shape a market, not just sold into it.
What you'll love about us:
Lead the growth of a key digital advertising market with direct impact on brand success.
Work with iconic brands to create high-performing, inspiring campaigns.
Join an international, collaborative team that values innovation, results, and creativity.
Shape your own career trajectory in a rapidly growing digital advertising environment.
Access ongoing learning and development to stay ahead in digital marketing.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is PLN 102,480. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Los Angeles, California
Workplace: OnSite
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
_______________________________________________
X-LAB is seeking a highly organized, execution-focused Inside Sales Manager to build and scale the operational backbone of our U.S. dealer network. This role will work cross-functionally with sales, customer support, logistics, marketing, and e-commerce teams to improve dealer experience, sales efficiency, and operational consistency.
The ideal candidate thrives in fast-paced environments, has strong systems thinking, and is comfortable building processes from the ground up. This position is located in our Santa Monica office 5 days a week.
What You’ll Do
- Manage and maintain CRM systems, ensuring dealer information, pipeline status, and sales activities remain accurate and up to date. Build clear documentation and standardized sales processes, while driving CRM and data-entry compliance across territory sales teams.
- Establish and optimize operational workflows across dealer onboarding, ordering and fulfillment, “Online Order, Local Pickup” programs, dealer ecommerce/POS integrations, and dealer resource center management.
- Provide daily operational support to the field sales team, including dealer orders, inquiries and backorder support, demo/sample bike coordination, technical issue coordination, travel management, and other sales support needs.
- Build and maintain sales performance dashboards with timely and accurate tracking on sales activity, dealer growth, and team performance metrics.
- Support dealer events and activations by coordinating POP materials, demo bikes, employee purchase requests, and other operational and logistical needs.
You’re a Great Fit With:
- 5+ years of experience in sales, with at least 3 years in a sales operations or business operations role
- B2B sales operations experience (SaaS, AdTech, InsureTech, MaaS, etc)
- Demonstrated ability building CRM tools and reporting systems
- Familiarity with inside sales operations, purchasing workflows, and customer lifecycle management
- Ability to thrive in a fast-paced, metrics-driven environment
Our Compensation and Benefits
- Competitive base salary plus commission
- Demo bike fleet and comprehensive travel allowances
Location: port of spain, Trinidad and Tobago
EnerMech is seeking a skilled and safety-focused Technician to join our Lifting Solutions team in Trinidad & Tobago. The successful candidate will be responsible for the inspection, servicing, repair, and testing of hydraulic, pneumatic, and mechanical equipment while ensuring all work is performed in accordance with company procedures and industry standards.
This is an excellent opportunity for an experienced technician looking to further develop their technical capabilities within a global engineering services organization.
Key Responsibilities:
Perform the inspection, servicing, repair, and testing of hydraulic, pneumatic, and mechanical equipment.
Diagnose equipment faults and carry out repairs in accordance with company and industry standards.
Ensure all assigned work scopes are completed safely and within established timelines.
Maintain a clean, organized, and safe workshop environment.
Ensure all company tools and equipment are properly maintained and cared for.
Work collaboratively with workshop personnel and other departments to support operational requirements.
Uphold company standards, policies, and procedures at all times.
Participate in local site assignments and field activities as required.
Conduct lifting equipment inspections and, where appropriately qualified, perform MPI and NDT inspections.
Support continuous improvement initiatives and contribute to operational efficiency.
Work on equipment including, but not limited to: Winches, Pumps and motors, Valves and cylinders, Hook blocks and hook balls, Crane booms, Hoses and pipework, including hot oil flushing activities.
Requirements
Completed apprenticeship, technical certification, or equivalent industry experience.
Experience in the maintenance, repair, and servicing of hydraulic, pneumatic, and mechanical equipment.
Strong troubleshooting and fault-finding capabilities.
Ability to work independently and as part of a team.
Good product knowledge across lifting and mechanical equipment.
Experience within the oil and gas, industrial, or energy sectors.
Experience conducting lifting equipment inspections, MPI, and NDT activities.
Valid driver's license.
Location: port of Spain, Trinidad and Tobago
EnerMech is seeking an experienced and safety-focused Senior Technician to join our Lifting Solutions team in Trinidad & Tobago. This position is responsible for the inspection, servicing, repair, and testing of hydraulic, pneumatic, and mechanical equipment while ensuring all work is completed in accordance with company procedures and industry standards.
The successful candidate will also provide technical guidance and mentorship to less experienced team members, supporting the development of workshop capabilities and promoting operational excellence.
Key Responsibilities:
Perform the inspection, servicing, repair, and testing of workshop equipment, including hydraulic, pneumatic, and mechanical systems.
Ensure all work is completed safely and in accordance with company and industry standards.
Maintain workshop equipment and ensure work areas are kept clean, organized, and in good order.
Complete assigned work scopes within established timeframes and communicate any issues that may impact delivery.
Work collaboratively with workshop personnel and other departments to support operational requirements.
Uphold company standards, procedures, and quality expectations.
Provide guidance, coaching, and support to apprentices and less experienced technicians.
Support local site activities and field assignments as required.
Conduct inspections on lifting equipment and, where appropriately qualified, perform MPI and NDT inspections.
Promote continuous improvement and identify opportunities to enhance workshop efficiency and performance.
Diagnose faults and carry out repairs on equipment including, but not limited to:
Winches
Pumps and motors
Valves and cylinders
Hook blocks and hook balls
Crane booms
Hoses and pipework, including hot oil flushing activities.
Requirements
Completed apprenticeship, formal technical qualification, or significant equivalent industry experience.
Significant experience in the maintenance, repair, and servicing of hydraulic, pneumatic, and mechanical equipment.
Strong troubleshooting and fault-finding capabilities.
Ability to work independently with minimal supervision.
Demonstrable product knowledge across lifting and mechanical equipment.
Experience working within the oil and gas, industrial, or energy sectors.
Experience conducting lifting equipment inspections, MPI, and NDT activities.
Valid driver's license.
Location: Mexico City
Workplace: Remote
THE ROLE
We're looking for a Solutions Architect to serve as the primary technical partner for our prospects and customers. You'll work hand-in-hand with Sales throughout the full lifecycle: qualifying technical requirements, designing and proving out architectures, running proofs of concept, and guiding customers from first evaluation through to production at scale. You'll be the trusted technical voice in the room, translating ClickHouse's architecture and capabilities into solutions that solve real business problems.
WHAT YOU'LL DO
- Act as the technical advisor for prospects and customers evaluating or scaling ClickHouse, from discovery through production deployment.
- Design reference architectures, data models, and ingestion/query patterns tailored to each customer's use case, scale, and existing data stack.
- Own and run technical proofs of concept and benchmarks, demonstrating ClickHouse's performance, scalability, and cost advantages against incumbent solutions.
- Partner closely with Account Executives to build technical account strategy, navigate procurement/security reviews, and close complex deals.
- Deliver compelling technical presentations, demos, and workshops to audiences ranging from individual engineers to VP/C-level stakeholders.
- Advise customers on schema design, query optimization, cluster sizing, replication, and migration strategy from other databases (e.g., Postgres, Elasticsearch, Snowflake, Druid, Spark).
- Serve as the voice of the customer internally, feeding product and engineering teams structured feedback on gaps, feature requests, and competitive positioning.
- Build reusable assets, demos, and technical content (blog posts, reference architectures, sample apps) that scale your impact across the field team.
- Contribute to team best practices, tooling, and onboarding materials.
WHAT WE'RE LOOKING FOR
- Experience in a customer-facing technical role such as Solutions Architect, Sales Engineer, Data Engineer, or Technical Consultant, ideally at an infrastructure, database, or analytics company.
- Deep hands-on experience with SQL and analytical/OLAP databases (ClickHouse, Snowflake, BigQuery, Druid, Vertica, Redshift, or similar); ClickHouse experience is a strong plus.
- Strong understanding of distributed systems fundamentals: partitioning, replication, consistency trade-offs, and query execution at scale.
- Comfort working across the modern data stack, including streaming systems (Kafka), orchestration tools, BI tools, and cloud infrastructure (AWS, GCP, or Azure).
- Ability to run and win technical evaluations against competitive alternatives, with a track record of influencing buying decisions.
- Excellent communication skills, able to flex between whiteboarding with engineers and presenting business value to executives.
- Self-starter who thrives with ambiguity and enjoys being both hands-on with technology and directly responsible for revenue outcomes.
- Willingness to travel periodically for customer visits, conferences, and team events.
NICE TO HAVE
- Direct experience deploying or administering ClickHouse in production.
- Experience with real-time analytics, observability, or large-scale event/log data use cases.
- Contributions to open-source data infrastructure projects.
- Prior experience at an early-stage or hypergrowth startup.
WHY CLICKHOUSE
- Work with one of the fastest-growing open-source projects and databases in the industry, at the center of the real-time analytics category.
- Join a technically excellent, customer-obsessed team that ships fast and takes ownership.
- Competitive compensation, equity, and benefits, with a remote-friendly, distributed culture.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK.
The Opportunity:
The Grafana Alerting squad operates at the core of the Grafana open-source project
(link)
, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. The team's scope spans both Grafana Alerting and the SLOs product, so engineers get to work across two products that are deeply connected in how they help users detect and respond to problems.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on:
Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts
Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts
Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
Compensation & Rewards:
In the UK, the compensation range for this role is
GBP 103,958
- GBP 124,750
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Spain.
The Opportunity:
The Grafana Alerting squad operates at the core of the Grafana open-source project
(link)
, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. The team's scope spans both Grafana Alerting and the SLOs product, so engineers get to work across two products that are deeply connected in how they help users detect and respond to problems.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on:
Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts
Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts
Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
Compensation & Rewards:
In Spain, the compensation range for this role is
EUR 94,025
- EUR 112,830
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Ireland.
The Opportunity:
The Grafana Alerting squad operates at the core of the Grafana open-source project
(link)
, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. The team's scope spans both Grafana Alerting and the SLOs product, so engineers get to work across two products that are deeply connected in how they help users detect and respond to problems.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on:
Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts
Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts
Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
Compensation & Rewards:
In Ireland, the compensation range for this role is
EUR 117,600
- EUR 141,120
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Germany.
The Opportunity:
The Grafana Alerting squad operates at the core of the Grafana open-source project
(link)
, and our mission is to provide the most in-depth way to let users manage their alerts. The backend-focused team works closely with customers and the Grafana Cloud teams to make Alerting work on-prem and at infinite scale in Cloud. The team's scope spans both Grafana Alerting and the SLOs product, so engineers get to work across two products that are deeply connected in how they help users detect and respond to problems.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
Our domain is quite large, so to get an idea of the kind of work we do, here are some projects we recently worked on:
Build distributed systems to scale alert ingestion and delivery of Prometheus-based alerts
Unify Alerting setup and delivery to work the same for Grafana and Prometheus-based alerts
Build distributed systems to scale alert evaluation of Grafana-managed alerts, reaching over 500 evaluations per second in production.
Grafana Alerting is trusted by major organizations worldwide, monitoring essential medical devices and critical infrastructure. We thrive on collective creativity and diverse perspectives, every team member is encouraged to contribute ideas that shape our product into a dependable tool.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, Java, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud
or
some experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
Compensation & Rewards:
In Germany, the compensation range for this role is
EUR 109,709
- EUR 131,651
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Egypt; India; Pakistan; Serbia; Croatia; Poland
About Us:
Where elite tech talent meets world-class opportunities!
At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.
About the Client:
Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.
About the Role
We are seeking a seasoned
Senior Azure Administrator
with a powerful dual background in
both Cloud and On-Premises infrastructure
to join our elite Data & AI department. In the Egyptian banking sector, compliance and data residency require a sophisticated hybrid approach.
In this role, you won't just manage the cloud; you will be the critical bridge connecting our heavy on-premises data legacy systems (like enterprise data warehouses and local servers) with cutting-edge Azure environments. You will ensure seamless data pipelines, high availability, and airtight security across our entire hybrid data estate.
Key Responsibilities
Infrastructure Integration:
Design, deploy, and maintain the connective tissue between our on-premises data centers and Azure.
Cloud Infrastructure Management for Data & AI:
Provision, configure, and optimize enterprise-grade Azure resources tailored for data workloads, including
Microsoft Fabric, Azure Databricks, Azure Data Factory, Synapse Analytics, and Azure Machine Learning
environments.
On-Prem & Cloud Security Hardening:
Enforce strict identity governance across hybrid environments by aligning on-premises Active Directory (AD) with
Microsoft Entra ID
. Manage secrets across environments and implement network security boundaries that satisfy
Central Bank of Egypt (CBE)
regulations.
Automation & Infrastructure as Code (IaC):
Standardize deployment processes across both cloud and local infrastructure using
Terraform or Azure Bicep
, integrating them into CI/CD pipelines via
Azure DevOps
to support unified DataOps workflows.
Hybrid Disaster Recovery & Monitoring:
Architect and test robust Backup and Disaster Recovery (BCDR) strategies that guarantee zero data loss across both local storage arrays and Azure Data Lakes, maintaining continuous visibility through unified monitoring tools.
Requirements
On-Premises Infrastructure (STRICT MUST):
Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable.
You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career.
Professional Experience:
5
+ years
of total experience in IT infrastructure/system administration, with at least
3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration
within a complex, hybrid architecture.
Banking & Financial Sector Experience:
Mandatory
prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness.
Technical Mastery of Data Ecosystems:
Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata). Solid knowledge of containerized environments (
AKS/Docker
) and enterprise data pipelines is highly advantageous.
Education & Elite Certifications:
* Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.
Microsoft Certified: Azure Administrator Associate (AZ-104)
is required.
Preferred:
Certifications reflecting hybrid/security expertise, such as
Azure Stack Hub/Arc
familiarity or
Azure Security Engineer (AZ-500)
.
Soft Skills:
Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English.
Benefits
Attractive, market-leading salary package
Clear career advancement path with professional development opportunities
Location: Jakarta, Indonesia
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
About the Role
We are looking for an experienced and proactive
CRM Manager
to build and lead our customer relationship management function from the ground up. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating scalable processes, and is passionate about leveraging CRM to drive customer engagement, retention, and business growth.
As our
CRM Manager
, you will own the CRM strategy, implementation, and optimization, establishing the systems, workflows, and best practices that will support our long-term commercial success.
Key Responsibilities
Build and scale the company's CRM function from scratch, including strategy, processes, and technology.
Own the implementation, configuration, and ongoing optimization of the CRM platform.
Develop and execute CRM initiatives that improve customer acquisition, engagement, retention, and lifecycle management.
Design and automate customer journeys, lead nurturing programs, and communication workflows.
Partner closely with Business Development, Marketing, and Operations to ensure CRM supports business objectives.
Maintain high standards of CRM data quality, governance, and reporting.
Develop dashboards and performance metrics to monitor pipeline health, customer engagement, and campaign effectiveness.
Identify opportunities to improve customer experience through CRM insights and automation.
Train internal members on CRM best practices and encourage adoption across the organization.
Requirements
5–7 years of hands-on CRM experience.
Proven experience in a B2B and/or professional services environment.
Demonstrated success building or significantly scaling a CRM function from 0 to 1.
Strong understanding of CRM strategy, customer lifecycle management, automation, and data management.
Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar.
Analytical mindset with experience using CRM data to drive business decisions.
Excellent project management and cross-functional collaboration skills.
Self-starter with a strong sense of ownership and the initiative to identify opportunities and execute independently.
Excellent communication skills in English.
Based in Jakarta or close.
What We're Looking For
The ideal candidate is entrepreneurial, highly motivated, and enjoys building systems rather than simply maintaining them. You are comfortable working with ambiguity, take initiative without waiting for direction, and are excited by the opportunity to create a CRM function that will become a key driver of business growth.
Benefits
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
BPJS Manpower.
Private Health Insurance.
20 vacation days per year + local public holidays.
Location: Kyiv, Ukraine
Technical Coordinator / Solution Engineer
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Technical Coordinator / Solution Engineer to join our dynamic team on a full-time basis.
We are looking for a hands-on technical professional who will serve as the primary on-site technical expert, supporting deployment, configuration, automation, monitoring, and troubleshooting activities within a customer environment. This role is ideal for a specialist with strong infrastructure and operational experience who enjoys working independently while collaborating closely with remote engineering and product teams.
Responsibilities
Install, configure, and support local server-side software components.
Support local environment setup and configuration of server and viewer-related components.
Manage and support secure data preparation, upload, and processing workflows.
Develop and maintain basic orchestration and automation scripts.
Monitor technical environments and proactively troubleshoot issues.
Investigate problems related to setup, configuration, data uploads, processing steps, and environment stability.
Maintain setup documentation, troubleshooting records, and operational procedures.
Communicate effectively with remote product and vendor technical teams in English.
Escalate product-specific, environment-related, and data-quality issues to appropriate technical stakeholders.
Work predominantly on-site at the customer location in Kyiv, depending on project needs.
Act as the main technical representative on-site while coordinating with remote support teams.
Requirements
Requirements
Required Qualifications
Strong experience working with Windows and/or Linux server environments.
Proven experience installing, configuring, and supporting server-side or enterprise software solutions.
Hands-on scripting experience with Bash, PowerShell, or Python.
Experience creating and maintaining workflow automation and orchestration scripts.
Strong background in deployment, configuration, monitoring, and troubleshooting of technical environments.
Understanding of secure environments, access control, credential management, and sensitive data handling.
Ability to read technical documentation and follow setup and design instructions.
Experience collaborating with remote technical teams and participating in English-language meetings.
Strong analytical and troubleshooting skills.
Ability to work independently with minimal supervision.
Nice to Have
DevOps or Infrastructure Engineering background.
Experience with on-premises or hybrid infrastructure environments.
Experience working with data processing workflows.
Familiarity with visualization platforms, viewer/server environments, or similar technical systems.
Basic knowledge of encryption and decryption workflows.
Experience working with APIs and integrations.
GIS, spatial data, or 3D visualization experience.
Customer-facing technical support, consulting, or implementation experience.
Specific Requirements
Must be based in Kyiv or willing to work primarily from Kyiv.
Availability for regular on-site presence at the customer location.
Comfortable working within a sensitive and secure customer environment.
Openness to customer-side background or security screening if required.
Ability to act as the primary hands-on technical specialist on-site.
Strong sense of ownership, responsibility, and communication skills.
Ability to properly identify, prioritize, and escalate issues when necessary.
What You Should Know
This is not a pure software development role.
This is not a project management role.
The primary focus is hands-on technical execution, including setup, configuration, scripting, monitoring, troubleshooting, and operational support.
Product-specific onboarding, documentation, API guidance, and training will be provided by the product/vendor team.
Benefits
· Paid Time Off — 36 paid days per year
· Work From Home (fully remote format)
· Training & Development opportunities
· Partial medical compensation
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Pacific hours (8am to 5pm PT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4 to 6+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Development experience in a scripting language (REACT, Node.js, Javascript, Python)
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm US Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
seniorCanada (Remote)
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