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Location: EMEA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About the role MetaMask is a self-custody wallet that does not hold users’ private keys. Blockchain transactions are generally irreversible, meaning a vulnerability in the product or its software delivery chain can lead directly to financial losses for users. As a result, MetaMask attracts sustained attention from financially motivated attackers and sophisticated supply chain actors. We are looking for a Senior Manager, Application Security to lead application security across the MetaMask extension, mobile app, Snaps, backend services, DeFi primitives, stablecoins, and supporting smart contracts. The role covers architecture, code, dependencies, build and release controls, security testing, and vulnerability disclosure. This is a hands-on leadership role. You will set the strategy and operating model, lead a small senior team, and remain directly involved in code review and threat modelling. You will report to the Head of Security and work closely with MetaMask Engineering leadership to ensure security risks are understood, owned, and addressed. Responsibilities Leadership and planning Lead and develop the Application Security team, including hiring, performance management and career development, while remaining directly involved in technical work. Set the Application Security strategy, annual goals and quarterly OKRs in line with company objectives and the approved Target Operating Model. Define and track KPIs to measure performance and progress. Report AppSec progress, coverage, remediation performance and material gaps to Security leadership and contribute to Risk Committee reporting. Secure design and delivery Define security review requirements across development and release, assess whether they are met and escalate unresolved risks. Lead threat modelling and security design reviews across clients, APIs and backend services, including authentication, key management, signing and delegated actions. Assess trust boundaries across the full system and participate in architecture and RFC reviews. Define software supply chain security requirements and work with engineering teams to implement and validate controls for dependencies, builds, artefacts and publishing. Lead security code reviews across MetaMask applications and smart contracts, working with engineers and relevant specialists to address findings. Define and evolve the secure development lifecycle to incorporate AI agents, including their access, actions and human review requirements. Set security standards for AI development tools, generated code and AI components in products. Integrate security testing into development and delivery workflows, including static and dynamic analysis, dependency scanning, secrets detection and AI scanning. Evaluate tools and validate their findings. Help engineers prevent recurring vulnerabilities through secure coding guidance, reusable libraries, training and the security champions programme. Vulnerability management and external testing Own application vulnerability assessment, triage, prioritisation and remediation tracking within the organisation’s vulnerability management framework. Correlate findings across clients, services and supporting infrastructure with the relevant owners to assess combined impact. Ensure findings have clear owners and deadlines, verify fixes and escalate overdue risks. Set the scope and proposed investment for bug bounty, penetration testing and AI security scanning based on risk and results. Manage external providers, researcher relationships, rewards and payouts, and coordinate vulnerability disclosure. Assurance and incident support Provide evidence of application security controls for audits and assurance reviews, and support customer and partner due diligence. Provide application security expertise during incidents, including vulnerability analysis and remediation support. Qualifications Required : At least eight years in application security or software engineering with a security focus, including two years leading people. Strong practical code review skills in TypeScript/JavaScript, Go or Solidity across browser extensions, mobile applications and backend services, with the ability to identify vulnerabilities and work with engineers to fix them. Proven experience securing applications across clients and backend services, including distributed authentication, authorisation and key management. Experience building or substantially improving an AppSec programme, including security reviews, automated testing, AI scanning, vulnerability management and developer support, with sound judgement on where AI adds value and how to validate its findings. Practical experience securing software supply chains, including dependency policies, software composition analysis, npm, artefact integrity and CI/CD. Experience running bug bounty and penetration testing programmes, including selecting and managing external providers. Working knowledge of EVM smart contract security, including common vulnerabilities, review methods, upgrade and admin controls, and assessing external audits. A record of delivering security improvements through engineering teams outside your reporting line. Clear written communication, from actionable threat models to concise summaries of risk for executives. Preferred : Offensive security qualifications such as OSCP, OSWE or OSWA, or a proven record in bug bounty programmes or CTF competitions. Experience securing browser extensions or mobile applications. Experience securing development workflows that use AI, or AI components in production applications. Experience in crypto, Web3 or another sector facing sustained attacks, such as fintech, payments or infrastructure. Knowledge of or a strong interest in applied cryptography. Familiarity with attacks by state actors against software companies, particularly DPRK supply chain and social engineering campaigns. Experience providing evidence of secure development controls for SOC 2 or ISO 27001 assessments. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role. In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: Remote - Singapore Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. About the role Location: Singapore - Work closely with companies on the frontier of LLM-applications, bringing ideas to production-ready apps - Collaborate on a wide variety of LLM-apps from concierge search, codegen, agentic co-pilots and more - Give technical demos the entire suite of LangChain's products - Lead trainings and workshops on best practices, targeted at developer audiences - Collaborate closely with the enterprise sales team to win deals - Collaborate closely with engineering, helping translate customer insights and feedback into product improvements - Lead internally- and externally-facing, special projects that dogfood our new products - This role requires 40% travel to customer sites to support deployment, onboarding, and ongoing technical engagement How to be successful in this role - Engineers who love working with customers or are aspiring future founders - Deployed engineers / solution architects who have experience in the role at developer focused companies. - You have an engineering background and enjoy being a trusted partner to companies - You like to find a way to “make it work”. Bent towards action and service orientation. - You enjoy keeping up to date on the latest industry techniques - You’re comfortable presenting best practices to bigger teams - Bonus if familiar with LangChain or building with LLMs - Can thrive in a fast moving environment. Views unstructured environments as an opportunity to figure out the most impactful work and define the future success of the company. Startup experience is a bonus. - Ownership minded - Minimum experience of 3+ years in a similar technical role: software engineering, customer engineering Compensation & Benefits - We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Lead the product development lifecycle from ideation to launch, including gathering and analyzing user feedback, writing detailed user stories and specifications, and collaborating with our offshore software development team.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity. Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching. You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations. Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product. What you’ll do Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations. Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions. Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform. Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories. Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections. Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption. Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content. Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice. What you’ll bring Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations. Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context. Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off. Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider. The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting. Strong written communication, including the ability to turn complex topics into clear playbooks that others use. Comfort working asynchronously across time zones with Sales, Product, and Engineering. Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security. If you bring transferable experience in an adjacent domain, we encourage you to apply. About the team We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote. How GitLab will support you Be nefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $166,200 — $279,900 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic’s Applied AI team helps the world’s largest organizations put Claude to work. As a Cybersecurity Specialist on Applied AI, you’ll be part of an overlay team of domain experts who sit alongside our enterprise account teams and bring deep security expertise to the accounts where it matters most. You won’t own an account. You’ll be the security expert the account team pulls in to win and grow the most important security conversations: helping CISOs and security leaders see where Claude can take on real security work, then guiding them from early pilots to durable, production workloads. You’ll cover a portfolio of enterprise accounts across regulated industries like financial services, insurance, and healthcare, strategic accounts like semiconductors (IP protection, industrial control systems, export controls), and digital natives and public sector agencies, each with its own threat model. How this team works You partner with account executives, account architects, and generalist Applied AI engineers, who own the customer relationship and the broader technical engagement. You bring the security depth they don’t have time to build. You work across many accounts at once, so the playbooks, reference implementations, and evaluation approaches you build are reused across the field, not just for one customer. You are the connection point between the field and Anthropic’s Product, Research, and Engineering teams, turning what you see in customer security programs into product feedback. You work alongside ISVs, systems integrators, and managed security providers who already serve these customers, enabling them where they own the engagement rather than competing with them. Responsibilities Join account teams to understand a customer’s security program, identify where Claude can do meaningful security work, and turn that into a technical plan and business case Serve as the security-domain technical advisor on strategic enterprise accounts, from discovery through deployment Move customers from one-time code scanning to sustained security workloads: application security in the SDLC, continuous automated penetration testing, alert triage and investigation, and threat intelligence that answers “does this new vulnerability affect us, and where” Build and maintain reference implementations, harnesses, and evaluation approaches, and help customers adapt them to their own environments and controls Run workshops and hands-on sessions where customer security teams use Claude on their own code and workflows Equip partners to deliver Claude-powered security outcomes, with a clear line between what Anthropic delivers and what partners deliver Speak credibly to every audience, from appsec engineers to CISOs and executives, including how to explain the value and risk of security work in business terms Define and track adoption depth for each security workload across your accounts, and work with Product and Engineering on the telemetry to measure it Write the playbooks and best practices the rest of the field can reuse, including how Claude complements the security tooling customers already own Develop reference customers who can speak to the value they’re realizing Stay current on frontier LLM capabilities and the new classes of vulnerabilities and attacks they surface Travel occasionally to customer sites for workshops and technical deep dives You may be a good fit if you have 5+ years in security roles, with hands-on depth in at least two of: application security and secure SDLC, offensive security and penetration testing, detection and response, or threat intelligence and vulnerability management Experience in a technical customer-facing role (Solutions Architect, Sales Engineer, security consultant, TAM), or on a security team where you had to win investment from leadership Experience with large enterprise customers and complex, multi-stakeholder buying cycles, including working alongside the vendors and partners already in the account The ability to translate between security teams, engineering teams, and executives Comfort with Python, CI/CD, and cloud environments, plus hands-on experience using LLMs for security work such as code review, vulnerability discovery, triage, or investigation A love of teaching and a collaborative approach to working across teams and balancing competing priorities The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $400,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Compliance Engineer at Figma, you will play a critical role in designing, implementing, and testing security controls across multiple compliance frameworks, including FedRAMP, SOC 2, ISO 27001, and NIST. You will collaborate closely with security, infrastructure, and product engineering teams to translate regulatory requirements into effective technical controls, evaluate control effectiveness, and identify opportunities to improve security and compliance processes. You will also help advance Figma’s compliance engineering capabilities by leveraging automation, machine-readable control definitions (JSON), APIs, and AI-assisted development tools to streamline control testing, evidence collection, and continuous monitoring. This role combines deep security compliance expertise with technical problem-solving to build scalable, repeatable, and effective compliance practices. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Develop and verify technical security controls that satisfy multiple compliance frameworks Collaborate with security, infrastructure, and product engineering teams to translate compliance requirements into effective technical controls Design and execute control testing procedures to assess control performance, surface gaps, and verify that remediation is complete Establish repeatable control assessments and continuous monitoring processes to evaluate compliance effectiveness Translate security requirements into structured, machine-readable JSON definitions to support control management, testing, and automation Build and maintain API integrations and automated workflows to streamline evidence collection, control validation, and compliance processes Identify opportunities to improve control effectiveness, reduce manual effort, and scale compliance operations across multiple frameworks We’d love to hear from you if you have: 5+ years of hands-on experience in security compliance, security assurance, IT audit, or compliance engineering Experience with security compliance frameworks, including FedRAMP, SOC 2, ISO 27001, and NIST 800-53, designing, implementing, and testing technical security controls in SaaS or cloud environments Experience testing security controls for design and operating performance, including surfacing gaps and confirming fixes Understanding of cloud security concepts, including identity and access management, vulnerability management, logging, and security configurations Experience working with engineering teams to implement compliance requirements as technical solutions Experience with JSON, REST APIs, and automation, applied to compliance engineering challenges While it’s not required, it’s an added plus if you also have: Experience developing JSON-based control definitions, JSON Schema, or machine-readable compliance documentation, and REST API integrations and custom automation workflows Familiarity with Open Security Controls Assessment Language (OSCAL) Proficiency in Python or similar scripting languages for compliance automation, including experience with compliance automation platforms and automated evidence collection Experience using Git, version control, and collaborative development workflows Hands-on experience with cloud security technologies, particularly AWS At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! How would you like to use your leadership skills to nurture and grow a fun-loving and dedicated team of creative production artists that bringing some of Magic’s most exciting cards to life? Magic: The Gathering is seeking a Creative Manager to define and grow our Production Artist team. This team builds custom frames and specialty print files that turn creative ideas into best-in-class collectible cards! What You'll Do: Leading a cohesive and high-functioning group of creative production artists by managing their workloads, developing their skills, keeping close tabs on resourcing, and encouraging a culture of inclusivity and excellence. Developing a culture of teamwork and integration between the creative team, game production, and game design. Partnering with cross-functional teams within the studio to turn product goals into clear vision, deliverables, and decisions. Strong operational instincts, including improving processes, creating documentation, coordinating reviews, and building repeatable workflows. What You'll Bring: 3+ years of creative leadership experience across diverse skills (art and design). Experience with licensed products, entertainment franchises, external creative collaborators, or brand extensions. Fantastic communication skills and high comfort levels around giving and receiving feedback. High attention to detail and highly developed organizational skills. Adept in MS Office (Word, Excel, PowerPoint, Outlook) and comfortable with remote collaboration tools (MS Teams, Smartsheet, Miro, etc.). In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more. Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know. #wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $150,500 — $235,200 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Ireland - Dublin Office Workplace: Hybrid At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 You’ll be a hands-on sales leader who can coach in the moment, raise performance standards, and turn operating rigor into better customer outcomes. You’ll partner closely with Growth, Marketing, Operations, and Product to improve how the region creates pipeline, runs deals, and delivers a consistently strong customer experience.   Mission   Build and lead a high-performing commercial sales organization across EMEA that consistently turns pipeline into durable revenue while raising the bar on coaching, operational discipline, and customer value.   What You’ll Own   - Lead, coach, and develop a team of Account Executives focused on the commercial segment across the UK and EMEA - Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets - Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, and rep development - Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture - Improve sales process scalability through better use of data, performance metrics, and repeatable best practices - Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support key accounts, and remove friction in the customer journey - Lead with a customer-first approach and reinforce high standards for thoughtful, value-based selling - Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership   Required Qualifications   - Significant experience leading SaaS sales teams in a commercial or mid-market motion - Strong knowledge of selling into UK and broader EMEA markets, including how regional nuance affects hiring, coaching, and execution - Proven track record of coaching high-performing sellers and improving team productivity, forecast quality, and revenue outcomes - Experience building or scaling repeatable new-business and outbound motions - Strong analytical and operational instincts, with comfort using CRM data, sales metrics, and pipeline insights to drive decisions - Excellent communication, collaboration, and change-management skills - Ability to work cross-functionally and influence partners across Marketing, Product, Operations, and other go-to-market functions   Preferred Qualifications   - Experience in a high-growth B2B SaaS environment - Familiarity with structured sales methodologies such as MEDDIC - Experience leading distributed teams across multiple EMEA markets or time zones - Bachelor’s degree or equivalent practical experience   Location & Travel   - Must be located in Dublin or London and willing to come into the office 2-3 days a week. #LI-SO1 #LI-hybrid Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

In this client-facing role, you’ll be the go-to expert for our customers and internal teams, solving complex HR challenges across a number of countries in Western Europe, primarily Portugal, Italy, and Spain. Cross-country HR experience , with a deep global focus (eg, APAC, EMEA, AMER, LATAM).

Location: Remote, Spain GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in Spain. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Fluency in Spanish. Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Valencia Workplace: OnSite Role highlights - QMS Specialist - Location: Spain - Department: GMO – Manufacturing Assurance - Reports to: Global QMS Manager - Employment type: Permanent - Workplace model: On-site - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters The Quality Management System (QMS) Specialist/engineer is responsible for implementation of the ICEYEs Quality Management System in our Valencia production unit to ensure consistent delivery of products and services that meet customer, regulatory, and industry standards. In this role you will partner closely with production, supply chain, Health and safety teams to ensure that our processes are aligned with business goals and embedded into daily practices. This role will report to the Global Quality Management System (QMS) manager and operate as a standalone position within the Spain facility. Who We Are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. Your day-to-day responsibilities - Ensure ICEYE Quality Management System is fully implemented in our Valencia facility - Drive ICEYE production framework maturity increase in Valencia - be the subject matter expert for QMS, QA, Support Health and safety and environmental topics. - Ensure compliance with regulatory, customer, and industry requirements, serve as the main point of contact for auditors and certification bodies. - Act as an internal auditor in our internal process audits covering quality and supporting EHS topics. - Ensure controlled documentation rigor in Valencia operations - Define and track quality KPIs; prepare and present regular performance reports to leadership. - Provide training and coaching on QMS processes, standards, and quality tools; promote a culture of quality throughout the organization. What we’re looking for Must haves: - 5+ years in quality, engineering, operations, compliance, or process improvement roles. - Strong experience with digital QMS systems and data-driven improvement methods. - Strong knowledge of QMS standards (ISO 9001 required; AS9100, AQAP2110, PECAL or similar beneficial) - Experience with quality tools and risk management (RCA, CAPA, FMEA, PDCA, risk assessments). - Audit experience, either as an internal auditor or supporting external certification - Adaptability and a real willingness to learn; comfortable in a fast-paced, agile production environment where processes are still taking shape - Excellent communication, documentation, and stakeholder management skills - Ability to drive cross-functional alignment and work independently with minimal supervision - Professional fluency in both English and Spanish Nice to haves: - Degree in Engineering, Quality, Business, or related field. - Knowledge of AS9100, AQAP 2110, PECAL, or ISO 27001 - Multi-site or international corporate experience - Background in defence tech, aerospace, advanced manufacturing, or automotive - Experience with quality tools and risk management methods (RCA, CAPA, FMEA, PDCA, risk assessments). If you bring the right mindset, we can build these with you. Application Process - TA interview - Hiring Manager video interview - Home task + task review interview - Final onsite interviews Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. Working at ICEYE   At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.   How We Work (Our Values)   - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.   - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.   - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.   - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.   - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.   - Have fun: What we do matters - and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.   Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.   We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.   Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com.

Задачи: — Формировать и развивать стратегию клиентского сервиса в соответствии с целями компании и потребностями учеников и родителей — Управлять руководителями команд клиентского сервиса: кураторов, персональных менеджеров, службы поддержки, модераторов, ОКК — Развивать руководителей и сотрудников — Отвечать за качество клиентского опыта и другие метрики — Обеспечивать качественное сопровождение учеников на всех этапах взаимодействия с «Умскул» — Выстраивать и совершенствовать клиентские процессы, стандарты коммуникации, регламенты и флоу работы команд — Участвовать в развитии клиентского пути, продукта и образовательного опыта на основе данных и обратной связи — Контролировать бесперебойную работу клиентского сервиса: следить за выполнением всех ключевых операционных задач и своевременно подключаться к проблемным ситуациям и эскалациям — Анализировать обращения, жалобы, отзывы, возвраты и другие сигналы от учеников, выявлять системные причины проблем и инициировать их устранение — Обеспечивать сбор и передачу «голоса клиента» продуктовым, образовательным и другим командам — Разрабатывать и внедрять инициативы для повышения метрик: CSI кураторов, персональных менеджеров, поддержки; целевого процента продлений, целевого показателя по образовательным метрикам — Снижать количество повторяющихся проблем, обращений, конфликтов и причин для возвратов — Оценивать эффективность изменений через данные, контрольные метрики и обратную связь — Оптимизировать операционные процессы клиентского сервиса, сокращать ручной труд — Инициировать и внедрять автоматизацию и ИИ там, где это повышает эффективность без снижения качества клиентского опыта — Выстраивать эффективное взаимодействие клиентского сервиса с продуктом, разработкой, продажами, маркетингом, аналитикой и другими подразделениями Требования: — Опыт работы на аналогичной роли от 3 лет в EdTech, онлайн-образовании или другом массовом B2C-сервисе с большим количеством клиентских коммуникаций — Понимание ключевых метрик клиентского сервиса и умение управлять ими: качество, скорость ответа и решения, удовлетворённость, повторные обращения, удержание, возвраты и операционная эффективность — Опыт кросс-функционального взаимодействия и работы с несколькими командами одновременно — Кейсы по автоматизации (ИИ) в клиентском сервисе: чат-боты, AI-ассистенты, автоответы и т.д. — Опыт проведения клиентских исследований: интервью, опросов, анализа обратной связи и построения Customer Journey Map Условия: — Официальное трудоустройство по ТК РФ — Полная удалённая работа, возможность трудиться из любой точки мира — График 5/2 с гибким началом рабочего дня — Оплата труда выше рынка: фиксированная часть + KPI, совокупный доход от 250 000 рублей — Итоговый оффер обсуждается с кандидатом на собеседовании — Работа с инновационными образовательными продуктами в компании-лидере — Скидки и бонусы от партнёров на обучение, развитие навыков, путешествия и шопинг — Культура, которая ценит уникальность и креатив — Свобода для экспериментов и внедрения нестандартных подходов, включая использование AI в клиентском сервисе

Location: Seoul, South Korea Location: Seoul, South Korea Engagement: 1 Year Contract; duration and working arrangements to be confirmed Supporting: Korea GTM / Sales About the Role We are looking for a Program Manager to support the day-to-day operations of our Korea GTM team. This role will coordinate work across pipeline management, quoting, contracting, billing, and customer follow-up, helping our sales team spend more time with customers. You will work closely with Korea account teams and partner managers, alongside APAC Sales Operations, Deal Desk, Finance, Legal, Customer Support, and GTM Systems. Success requires strong attention to detail, clear communication, and the ability to keep requests moving across teams and systems. Responsibilities CRM and Sales Cadence - Review Salesforce opportunities for missing or inconsistent stages, close dates, next steps, ownership, and required fields. - Coordinate updates with account owners and maintain accurate records based on confirmed information. - Prepare materials for weekly pipeline and forecast reviews, highlighting changes, open questions, and follow-up actions. - Track partner-sourced opportunities, including stale records and ownership handoffs. Deal, Contract, and Billing Support - Check that requests for quotes, contract amendments, signatures, and order processing contain the necessary information and documentation. - Coordinate requests with Deal Desk, Legal, Billing, and GTM Systems, tracking approvals, support tickets, and outstanding actions. - Help investigate missing invoices and questions about billing periods, seats, and credits by gathering supporting information and following up with the responsible teams. - Maintain practical checklists for direct and reseller transactions. Issue Tracking and Data Quality - Maintain a consolidated tracker of sales operations requests, including customer impact, owner, next action, target date, and resolution status. - Identify overdue requests and issues that could affect customer commitments or deal timelines, and escalate through the appropriate channels. - Compare CRM, contract, usage, and billing information using approved tools to identify discrepancies and support investigation. - Confirm resolution before closing requests and document recurring issues and their solutions. Customer Follow-up and Process Improvement - Maintain account, contact, and ownership lists for product launches, customer education, and partner programs. - Prepare customer communication drafts for account team review and track follow-up completion. - Keep operational guides, request procedures, and approved templates current in Korean and English. - Use approved AI and automation tools to improve repetitive tasks such as data checks, reporting, and reminders, with appropriate validation of outputs. Required Qualifications - 1+ years of experience in Sales Operations, Revenue Operations, Deal Operations, program coordination, or a related field, or equivalent demonstrated capability. - Practical experience using Salesforce or a similar CRM for opportunity management, data maintenance, and reporting. - Strong spreadsheet skills, including the ability to reconcile information across sources and identify errors or gaps. - Experience coordinating requests across multiple teams and following them through to completion. - Professional proficiency in Korean and English, with the ability to communicate issues, status, and required actions clearly. - Strong organizational skills, attention to detail, and sound judgment when prioritizing competing requests. - Experience handling customer and commercial information within established access and approval processes. Preferred Qualifications - Experience in B2B SaaS, cloud services, or usage-based business models. - Familiarity with reseller or channel partner operations. - Experience with quoting, electronic signature, contract management, billing, or customer support systems. - Experience working between Korea-based teams and regional or global functions. - Demonstrated use of AI tools or lightweight automation to improve operational efficiency. Collaboration and Decision-Making This role is responsible for operational execution, information validation, coordination, and follow-through. Sales leaders and account owners retain responsibility for commercial strategy, customer relationships, and final forecast judgments. Pricing, discounts, contract terms, billing adjustments, and system access remain subject to approval by the responsible functions.

Location: Mississauga, Ontario Workplace: hybrid Job Title: Director, Billing to Cash Location: Mississauga, ON - Hybrid   **Travel to Office expectations** For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.   Position Summary: Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.   Key Responsibilities: Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units. Ensure the effectiveness of the cash application process to support accurate customer statements. Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets. Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency. Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team. Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency. Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents. Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities. Partner with Treasury to provide reliable cash flow forecasts. Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close. Oversee billing validations to support invoice accuracy and timely customer delivery. Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues. Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas. Perform other duties as assigned by management to support overall team objectives.   Required Skills & Qualifications: University education in a relevant discipline; Finance or Accounting preferred. 5+ years of experience leading teams of people managers. Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually. Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Extensive expertise in Order-to-Cash processes and best practices. Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment. Strong leadership skills, including team building and motivation, transformation, and organization design. Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.   Preferred Experience: Experience in the SaaS industry and with acute and/or post-acute customers. Experience with major billing-to-cash systems and implementations. Experience working with Sales Operations, Revenue Operations, and Customer Success teams. M&A and integration experience. Experience developing reporting to measure performance. Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are looking for an outstanding storytelling and narrative development lead to lead our content marketing team. Canonical has a robust portfolio of open source products and offers support for a wide range of open source technologies. This role is for someone who cares deeply about narrative quality and wants to elevate our brand positioning. It requires process discipline and creative smarts, leadership skills and performance-driven strategy to ensure our content aligns with our business objectives. The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience optimizing content processes, coaching others on their narrative skills and building brand authority. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be metrics-driven, highly organized and skilled at team development, capacity planning and cross-functional collaboration. This role reports to the Director of Communications. Location: This role is home based in the EMEA region. What your day will look like Develop and execute a content strategy that aligns with our business goals, SEO and brand. Manage our content calendar end to end, ensuring content is efficiently produced with minimum friction and process clarity. Ensure content quality, consistency and brand alignment in everything we produce. Collaborate with our web and growth engineering teams to optimize content for search and AI engines, building on proven SEO or GEO expertise. Supervise quarterly content planning sessions and work closely with content specialists, product management and marketing to optimize content plans. Monitor and report on KPIs for our content program and use analytics tools to identify improvement opportunities. Align messaging to ensure integrated campaign support across channels, working closely with our marketing, product and brand teams. What we are looking for in you At least 5 years of work experience in content or related roles, preferably at technology companies, with 2+ years of experience as a manager or team lead. Proven experience creating authoritative and engaging content. Portfolio of written work required. Applied knowledge of GEO and SEO, experience with relevant tools and SEO-driven content calendars. Excellent project management and interpersonal skills with the ability to create highly efficient processes for content production and reuse. Bachelor’s degree in marketing, communications or a relevant discipline. Someone who is passionate about technology and open source. A problem solver: you don’t shy away from taking on challenges and see projects through to completion. Attention to detail and appreciation for standards: you value quality and accuracy but can adapt quickly when the need arises. What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner. 🏠Fully remote working environment - we’ve been working remotely since 2004! 📚Personal learning and development budget of 2,000 USD per annum 💰Annual compensation review 🏆Recognition rewards 🏝 Annual holiday leave 👶Parental Leave 🧑‍💼Employee Assistance Programme 🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’ About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Tenable is a leading cybersecurity software company committed to protecting businesses from evolving digital threats. We empower organizations to operate securely in an increasingly complex digital landscape. We're seeking a dynamic and assertive Commercial Territory Manager to drive our aggressive growth strategy and expand our market presence. Your Opportunity: Strategic Territory Planning: Develop and execute comprehensive sales strategies to penetrate and expand the customer base within the assigned geographical territory. Analyze market data to identify high-potential prospects and tailor approaches accordingly. Proactive Prospecting: Identify and pursue new business opportunities through targeted research and outbound cold calling. Build rapport with potential clients by understanding their unique cybersecurity challenges and positioning our solutions effectively Technical Expertise: Provide in-depth technical information and explanations to prospective clients, ensuring a clear understanding of our product offerings. Deliver engaging Webex presentations and product demonstrations that address specific customer needs Accurate Quoting and Forecasting: Prepare precise and competitive quotes that align with client requirements. Maintain accurate monthly and quarterly sales forecasts, ensuring transparency and alignment with company goals Performance Analysis: Regularly assess and summarize competitor information and market trends to identify opportunities and threats. Present quarterly territory reviews and develop strategic plans for the upcoming quarter to ensure continuous growth Continuous Improvement: Stay abreast of new product developments and industry trends by engaging in ongoing education. Seek opportunities to add value to job accomplishments and contribute to the achievement of department and organizational goals Sales Closure and Reporting: Drive the closure of new business deals, ensuring alignment with company objectives. Provide accurate forecasts of all sales activity on a monthly and quarterly basis, meeting annual revenue responsibilities. Prepare and submit detailed reports to the Sales Director, outlining sales activities and results Adaptability: Perform additional duties and responsibilities as deemed necessary by management, demonstrating flexibility and a commitment to the company's success 50/50 Commission Plan: The Commercial Territory Manager offers a balanced compensation structure with 50% base salary and 50% commission, aligning your earnings directly with your performance On-Target Earnings (OTE): Achieving your sales targets can result in total earnings ranging from $115,000 to $150,000 annually What You'll Need: Experience: Minimum of 2 years in technology sales, with a proven track record of meeting and exceeding revenue targets. Previous experience selling services in support of technology or software products is highly desirable Sales Skills: Demonstrated proficiency in prospecting, territory management, and closing deals. Ability to accurately forecast sales activity on a monthly and quarterly basis Communication and Presentation: Exceptional verbal and written communication skills, with strong presentation abilities. Capable of conveying complex technical concepts to diverse audiences Organizational Skills: Keen attention to detail, with the ability to prioritize tasks and meet deadlines. Strong organizational skills to manage multiple accounts and opportunities effectively Technical Proficiency: Solid understanding of cybersecurity principles. Proficient in using CRM systems like Salesforce, NetSuite, and Microsoft Office products Client Relationship Management: Proven ability in client base management, building and maintaining relationships, and exhibiting strong people skills Professionalism and Motivation: Demonstrated customer focus, professionalism, and a strong motivation for sales Assertiveness: Highly motivated and assertive, with a relentless drive to close deals and achieve results. Comfortable making quick decisions and taking calculated risks #LI-Hybrid #LI-MS1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $29.57 — $39.50 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Shift work required for eligibility   Job Summary:     As a Solutions Analyst, you are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. Being a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues.   In Customer operations, being a support liaison means you must solve technical issues both internally and externally, and maintain strong communication between both sides, reporting into the Manager, Customer Support for all technical support needs.   Key Responsibilities: •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications.  •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings.  •Troubleshoot technical issues through log analysis, research, and problem recreation.  •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution.  •Leverage and contribute to the internal knowledge base to improve support efficiency.  •Consistently meet or exceed service delivery standards and key performance indicators (KPIs).  •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system.  •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.    Your Key Strengths:   •Exposure to AI tools and a desire to leverage them to enhance product management practices and product capabilities. •1-2 years of SaaS support experience, Technical Support, and or Operations Support environment  •Understanding of clinical workflows in long term care or medical facilities (preferred, not required)  •Strong understanding of business workflows and processes within SaaS or enterprise applications.  •Proven problem-solving skills and the ability to manage customer expectations.  •Excellent written and verbal communication skills.  •Comfortable in fast-paced, high-demand environments.  •Quick learner with strong technical aptitude; detail-oriented, analytical, patient, and an active listener.  •Experience collaborating with cross-functional technical teams (e.g., Product, Engineering, QA).  •Experience supporting and troubleshooting web-based SaaS applications.  •Familiarity with diagnostic/observability tools and techniques used to resolve customer issues (preferred).  •Experience with CRM/help desk platforms (e.g., Salesforce Service Cloud, Zendesk, or similar). #LI-MG1  #LI-Remote Corp B - S2 PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits!   Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Overtime-Eligible

Location: Remote - AMER; Remote - Argentina; Remote - Uruguay; Remote - Colombia; Remote - Canada; Remote - Brazil Workplace: Remote ABOUT THE POSITION Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.   As an Integration Engineer, you will improve the e-commerce experience for hundreds of millions of users across the world by providing first level technical support to e-commerce companies (our customers) as they integrate their websites and mobile applications with Constructor's platform. This includes: - Onboarding support - Collaborating with customers to understand their technical integration needs and assist them through the integration process - API and library education - Providing expert guidance on integrating with Constructor's APIs and utilizing open source libraries - Troubleshooting - Helping resolve technical challenges and integration issues alongside Customer Success teams - Index configuration - Working with customers to ensure their product catalogs are properly configured, including uploading catalog data, configuring facets, searchabilities, sort orders, and retrieving results - Communication - Acting as a liaison between customers and other technical resources, responding promptly to inquiries with clear explanations - Process improvement - Documenting customer interactions, common issues, and solutions, improving integration documentation and customer onboarding REQUIREMENTS - Proven experience in customer support or technical support roles - Knowledge of REST-based web services, APIs, and integration best practices - Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences - Detail-oriented with a commitment to delivering exceptional customer support - Strong problem-solving skills and a proactive approach to issue resolution PREFERRED QUALIFICATIONS - Familiarity with structured data formats (JSON, CSV) and basic search/index concepts - Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs. - Familiarity with A/B testing, understanding of server side and client side contexts, network request routing / HTTP. - Familiarity working with open source libraries, JavaScript web application development and integration patterns. BENEFITS - 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact - 🌎 Fully remote team - choose where you live - 🎉 Regular team offsites to connect and collaborate - 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💵 Base salary: $70k–$90k USD, depending on knowledge, skills, experience, and interview results - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Maternity & Paternity leave for qualified employeesDiversity, Equity, and Inclusion at Constructor At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.   How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.