Location: Remote
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT YOUR TEAM
Our Customer Support operation is scaling and becoming more automated. As our first dedicated Customer Support Data Analytics Engineer, you’ll sit in Operations and work hand in hand with the Customer Support team, the Head of Operations, Product, Engineering, Payments and Risk. You’ll explain why customers contact us, measure what self-service and automation actually resolve, and help the team decide what to fix first based on evidence.
You’ll work with Databricks (SQL), Kustomer, QuickSight, Mixpanel, Jira and Slack, on top of an internal data layer with Claude integrated. Current focus: AI and automation in support, and building and optimising our support metric stack.
RESPONSIBILITIES
- Reusable data models: Build and maintain dbt models on Databricks across bronze, silver and gold layers, with tests, column documentation and incremental logic, so the next person can build on them.
- Data mapping and feasibility: Know what data we have, what is missing and how it connects. Join sources that were never designed to be joined, audit contact tagging so reporting stays reliable, and judge early whether a requested metric is buildable. If it isn’t, say exactly which data is missing and what it would take to get it.
- Metric design: Turn vague requests from the Customer Support team into exact metric definitions, such as repeat contact, automated deflection rate and cost per contact, and prove each one against raw data before it ships.
- Dashboards and reporting: Build dashboards end to end in QuickSight and Omni (datasets, calculated fields, filters). Deliver weekly support performance packs with actionable insights and thresholds for ops managers and leadership.
- Daily operations pulse: Monitor volumes, backlog, SLAs and CSAT to flag spikes early. Investigate “this number looks wrong” cases by tracing a visual back through the model to the source table.
- Contact-driver and feedback analysis: Identify why customers contact us by product, spot growing issues, and analyse QA and customer feedback to surface coaching themes and process gaps.
- Automation and self-service: Measure how well AI, bots and help content resolve issues, including repeat contacts and CSAT.
- Root-cause partnership: Partner with Product, Payments and Risk to quantify the impact of issues and track fixes.
- Planning input: Help forecast contact volume and capacity needs.
REQUIREMENTS
- 3+ years of experience as a Data Analytics Engineer in Customer Support, contact-centre or CX environments.
- Strong SQL, dbt and hands-on experience with BI and reporting tools (we use QuickSight; Power BI, Looker or similar is fine).
- Solid knowledge of customer support metrics and contact-driver analysis: CSAT, FCR, handling time, repeat contact, deflection.
- Ability to turn insights into operational changes with non-technical stakeholders.
- Curiosity about why customers get in touch and what would stop the issue from happening again. You care more about changing outcomes than producing dashboards.
- Good written and spoken English (proficiency preferred).
NICE TO HAVE
- Python or text analytics on ticket data.
- Experience with a support CRM’s data
- Forecasting experience.
- Experience evaluating chatbots or AI agents.
- Background in digital goods or gaming.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
#LI-DNP
As the Director of MENA Public Policy you will develop and implement an engagement strategy with key policymakers, stakeholders, and opinion leaders across MENA.
The successful candidate will oversee critical issues including, but not limited to, gaming, child safety, artificial intelligence, privacy, and consumer protection.
The ideal candidate is a strategic thinker, driven to develop and execute creative strategies that advance Roblox’s business and priorities within the region.
This position is based in Dubai and reports directly to the Head of Public Policy, Europe and MENA.
The Director of MENA Public Policy will play a critical part in shaping Roblox's future in the country by establishing and executing effective public policy strategies.
This role is instrumental in ensuring compliance, addressing policy issues, and fostering strong relationships with external partners, ultimately contributing to a safer and more engaging environment for Roblox's global community of developers and creators.
You Will:
— Maintain and build relationships with regional policymakers and political figures
— Identify, monitor, and analyze policy issues affecting Roblox in MENA
— Develop and execute policy strategies around issues important to Roblox
— Assist the wider public policy team on ongoing projects and initiatives
— Advise Roblox internal stakeholders on policy matters as inputs to the development of our products and business operations
— Articulate Roblox’s public policy positions and produce briefing papers and consultation responses
You Have:
— Bachelor's degree or higher in Political Science, Public Policy, Law, International Relations, Media, Technology, or related field of study or equivalent
— 10+ years of experience working with policymakers and stakeholders in MENA
— Deep knowledge of the MENA policymaking and public opinion process
— Extensive experience in intelligence collection and analysis, strategy development, project management, cross-functional partnership
— Strong communication skills, verbal and written
You Are:
— Passionate about public policy issues in MENA
— A solutions-driven and results-oriented strategic thinker
— A dynamic and engaging presenter with stellar oral delivery
— Detail-oriented, with strong communication, planning and organizational skills
— Self-directed, with the ability to define your own work and processes
— A team player, who values collaboration and partnership
— A professional who approaches every individual as a client, regardless of their position, maintaining a calm and professional demeanor
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.
For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Требования:
— От 5 лет на позиции коммерческого директора, директора по продажам или Head of Sales / E-com в FMCG
— Запуск бренда или категории в России с нуля
— Маркетплейсы на уровне юнит-экономики, плюс сети, дистрибьюторы и аптеки
— Импорт, сертификация, маркировка
— Английский от upper-intermediate
— Гигиена, косметика, бытовая химия в опыте будут плюсом
Условия:
— Оклад + бонус по KPI
— Командировки в Индию.
headГеография найма не уточнена
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Location: Sydney
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building its first Deal Desk presence in APAC, and this is the first hire. You will be the commercial subject matter expert for our APAC go-to-market teams across Australia, Japan, Korea and the wider region. You will help AEs shape, price, negotiate and closedeals, and make sure those deals are captured accurately in our quote-to-cash systems.
This is a hybrid role covering deal strategy and deal operations. You will report to the Head of Deal Desk, who is based in the US, and work closely with APAC GTM leadership, RevOps, Pricing and Packaging, Legal, Finance and Product.
WHAT YOU’LL DO
DEAL STRATEGY
- Partner with AEs at every deal stage on structure, pricing and negotiation, not just at contracting
- Build scenario-based pricing models (usage projections, ARR impact, credit allotment sizing) and use product telemetry to connect customer usage to price and value
- Act as the expert on Harvey’s move to consumption-based pricing, and help AEs explain it to law firm and in-house customers
- Handle redlines and non-standard requests with Legal, Finance and Product;summarize and escalate approvals
- Build and maintain field-facing playbooks covering what is allowed, fallback positions and approval paths
- Deliver enablement to the APAC field on pricing and deal best practices
- Join customer calls where you can add value
- Track the commercial pulse of the region and proactively raise trends and insights to Deal Desk and GTM leadership
DEAL OPERATIONS
- Review, validate and process orders for accuracy, policy compliance and booking readiness
- Act as the first line of support for Salesforce and CPQ quoting, approvals and opportunity hygiene
- Manage and triage the regional Deal Ops ticket queue
- Contribute to CRM and CPQ enhancements through requirements, UAT and rollouts of new workflows or guardrails
WHAT YOU BRING
- 4+ years in Deal Desk, Commercial or Sales Operations, or RevOps supporting deal construction, with hands-on experience in both strategy and operations
- Experience with consumption or usage-based pricing (big data, cloud infrastructure or AI platforms are a strong plus)
- Pricing models and scenario analyses you built yourself and used in live deals
- Experience with Salesforce and CPQ (e.g. Salesforce CPQ, DealHub) and quote-to-cash processes
- Experience delivering field enablement and creating playbooks or process documentation
- Clear, concise and measured communication with AEs, executives and cross-functional partners
- Calm under pressure, and able to say no while staying a trusted business partner
- Comfortable working autonomously with a manager in another time zone, and thriving through constant change
- Uses AI tools to work more efficiently
WHY JOIN
- You will be the first Deal Desk hire in APAC, joining early in Harvey’s regional growth
- You will shape how Harvey prices and sells as it moves to consumption-based pricing
- Strong, structured onboarding followed by real autonomy
- A potential long-term path to leading Deal Desk in the region as the team grows
ADDITIONAL INFORMATION
- Location: Sydney, NSW (Hybrid with flexibility)
- Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
WHAT WE OFFER
- Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
- Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
- Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
- Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
- Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
- Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
- Professional Development: Annual support for courses, certifications, conferences, and books.
- Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
- Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-EP3
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As a Product Manager, you’ll own product areas end to end across both sides of the business: the platform our advisors work in every day, and the experience clients use to see and manage their wealth. This is a hands-on role. You’ll sit with advisors, operators, and clients, turn what you learn into clear priorities, and work side by side with engineering and design to ship, measure, and iterate fast. You’ll work directly with the founder and the engineering team, and partner closely with the Head of Product we’re hiring. If you ship it, you own it.
WHAT YOU’LL OWN
- Advisor and operations workflows. The meeting prep, follow-up, onboarding, and compliance work that fills an advisor’s day, rebuilt so agents carry the load and one advisor can serve far more clients without the experience slipping.
- The client experience. Where clients see their goals, their portfolio, and their full financial picture, and engage with their advisor on their own terms. We’ve never built directly for consumers until now, so you’ll help define what that experience is.
- Agent-first features. Working with engineers on how agents act inside the product: what they do on their own, where an advisor signs off, and how everyone can trust what happened.
- Specs, priorities, and measurement. Clear problem definitions, tight scoping, and the metrics that tell us whether what we shipped worked.
- How we build. Helping shape a lightweight product process as the team grows, and mentoring newer PMs along the way.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical; we’re actively working on versions of all of these.
- What a client sees first. Clients want to know whether they’re on track. The first version of the client experience has to make goals and progress clear, then give clients the right tools to act on them, while investment decisions stay with the advisor they hired for that expertise. Deciding what the client does directly and what stays with the advisor is the core call.
- Knowing whether “your whole financial picture” is working. Our promise is that clients feel someone understands everything about their finances. In the first 90 days after launch, how do we know that’s true? Engagement, proactive actions taken, assets consolidated, how often clients push back on their advisor’s recommendations, and what advisors hear in meetings each tell part of the story.
- Rebuilding an advisor workflow agent-first. Take a workflow like meeting prep or account opening. Instead of adding AI to the existing screens, what does the agent do on its own, where does a human have to sign off, and how does it hold up under compliance review?
- Shipping across every firm we bring on. Each acquisition brings advisors with different tools and habits. Features have to work for all of them, so you’ll separate what generalizes from what was bespoke to one firm.
THE KIND OF PERSON WHO THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You’ve owned a product area end to end. Discovery, scoping, launch, and iteration, at a startup or a high-growth company. You know how to work inside a roadmap and how to push back on it when the evidence says so.
- You build for people who aren’t software-first. You’ve brought technology to users new to it, or to regulated, operations-heavy workflows. B2B2C experience is a plus: you know how to serve a professional and their end client in the same product. Fintech, capital markets, or wealth experience is a plus, not a requirement.
- You’re AI-pilled and hands-on. You’ve shipped AI features yourself, you use AI for hours a day, and you have opinions on what agents should do on their own versus hand to a human. You’re comfortable prototyping and talking to engineers in their language.
- You have consumer instincts. Whatever your background, you care about trust, simplicity, and how a product feels, and you know the difference between what users ask for and what they actually need.
- You’re a builder who can coach. You’re happiest shipping product as an IC, and you’re glad to mentor others and take on more as the team grows.
- You hold a high bar because of what’s at stake. This is people’s real money: their retirement, their savings, the plans they have for their families, in a highly regulated industry. “Good enough” means something different here.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don’t have clean answers. The people who thrive here want to argue about product direction at lunch and then build something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re genuinely energized by this environment (not just tolerant of it).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: Pompano Beach, United States
Ищем специалиста для работы на чистом, организованном складе стекла и фурнитуры и для самостоятельных выездов на замеры к клиентам в Майами и других городах Флориды. Позиция заключается в выполнении складских задач, а также в выполнении точных замеров для установки дверей и перегородок.
Освоение обязанностей проходит поэтапно: сначала вы изучаете продукцию компании и задачи на складе, затем обучаетесь выполнению замеров. После обучения вы совмещаете работу на складе с выездами на объекты клиентов.
Роль подойдёт человеку с техническим опытом, вниманием к деталям и умением общаться с клиентами.
We are looking for a Warehouse & Measurement Specialist to join our team and work in a clean, well-organized glass and hardware warehouse.
This position offers an opportunity for professional growth, starting with warehouse operations and progressing to independently performing precise measurements at client sites in Miami and other cities across Florida.
The ideal candidate has a technical background, strong attention to detail, and excellent communication skills.
COMPENSATION & CAREER GROWTH
$22/hour
starting rate, W-2 employment.
$25/hour
after the first month of employment.
3-month probationary period.
After mastering warehouse operations and completing product training, you will move on to training for independent field measurements. In this role, you will represent the company at client sites and be responsible for accurate measurements while continuing to support warehouse operations.
INITIAL RESPONSIBILITIES
Receiving and storing glass products and hardware.
Inspecting products for quality and verifying dimensions.
Checking the availability of required components and hardware.
Picking and preparing customer orders.
Packing orders for shipment.
FUTURE RESPONSIBILITIES
Independently traveling to client sites.
Taking precise measurements of door openings.
Communicating professionally with clients.
Requirements
English proficiency: B2 (Upper-Intermediate).
Russian proficiency: Native or B2+
At least 1 year of experience in construction, warehousing, or engineering.
Valid U.S. driver's license and at least 1 year of driving experience.
Must be legally authorized to work in the U.S. (Citizenship, Green Card, a valid EAD), or another qualifying basis.
Strong communication skills and a customer-focused approach.
Confident computer skills.
Ability to perform physical tasks, including lifting and moving heavy objects, climbing ladders, bending, squatting, working with arms raised above the head, and performing repetitive movements.
OSHA training (can be completed after joining the company).
Benefits
Paid vacation and sick leave.
Paid travel time.
A clean, well-organized warehouse.
Timely payments.
Training on the company's products.
Performance-based incentives and opportunities for career advancement.
Location: Remote - United Kingdom
Neocloud BD Pursuit Specialist / Account Executive
Backblaze (Nasdaq: BLZE)
| Reports to the Head of NeoCloud Sales
How We Got Here
We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years.
Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes:
B2 Overdrive
- high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines
B2 Neo
- white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media
B2 Cloud Storage
- S3-compatible object storage with predictable pricing, free egress, and no lock-in
Computer Backup
- automatic, continuous endpoint backup for Macs and PCs
500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com
The Role
NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. You will win these accounts.
This is a new-logo role. You will own a named set of NeoClouds from the top 80 worldwide and pursue them from first meeting to signed contract.
This is not an inbound role. If you want a defined territory and a queue of warm leads, it isn't the right fit. If your instinct is to pick an account, find the engineer who feels the storage cost first, and work up to the CXO, keep reading.
What You Will Do
Pursue named accounts.
Build a pursuit plan for each account. Map the buying group from infrastructure engineers to the CXO, and build relationships across it.
Run discovery.
Learn how each NeoCloud runs its stack, where storage costs and performance limit it, and how Backblaze fits. Work with the Sales Engineer and Field CTO on technical validation and proof-of-concept testing.
Choose the route.
Your motion is Sell-To. Decide with your manager when an account also calls for Sell-With, which Strategic Partnerships runs with the Head of NeoCloud Sales. When a partner such as NVIDIA, Super Micro, Weka, VAST, or AMD helps win the account, bring in Strategic Partnerships.
Shape the deal.
Work with your manager and legal on multi-year commitments, SLAs, and revenue share when Backblaze runs behind a NeoCloud's storage service.
Sell inside Backblaze.
Pull Cloud Operations and Engineering into the integration early. Their time is as scarce as your buyer's, and you will earn it.
Line up executive sponsors.
Secure a Backblaze executive sponsor and a customer executive sponsor on every priority account.
Hand off and expand.
Bring in the strategic account manager in Customer Success as customers go live, and stay in the account as it grows.
Keep the forecast honest.
Maintain accurate pipeline, next steps, and close dates in the CRM.
What We Are Looking For
Infrastructure sales expertise
, with a record of closing complex, multi-year deals in storage, cloud, compute, networking, or data center infrastructure
Technical fluency.
You run most technical conversations with infrastructure engineers and architects about GPU clusters, networking, and storage yourself, and earn their trust. The Sales Engineer owns deeper validation and proofs of concept
Executive presence.
You have built VP, SVP, and CTO relationships and can lead those meetings
Hunter drive.
You open doors in accounts that do not know you yet, and you stay with a long pursuit
Seller of record.
You have carried a quota and closed deals with your name on them
Deal structure experience.
You have negotiated SLA, IP, and revenue-share terms on deals you closed, not just understood them
Team play.
You work well with sales engineers, partner teams, and operations teams to land one account
Also True of the Right Person
Existing relationships with NeoCloud technical or executive leaders
Experience with OEM, ISV, or co-sell motions
Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines
This Is Not the Role for You If
You want a defined territory or an inbound queue rather than named accounts you have to open
You prefer a short sales cycle to a long pursuit
You hand technical questions to someone else and wait for the answer
You want to bring a SaaS motion here unchanged
You work accounts alone rather than with sales engineering, partners, and operations
How We Will Interview
We will ask you to walk us through a pursuit you ran from first meeting to signed contract, including a long one that stalled and how you kept it moving. We will ask how you earned an infrastructure engineer's trust. We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Sales Engineer and the Field CTO, because you will pursue accounts with them. And you will go through a panel, so we can see how you work.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We are currently hiring a Field CTO to join our Strategic Field Organization at a Principal Solutions Architect level to be based in
Australia or Singapore
. This role reports into our Global Head, Field CTOs. The Strategic Field Organization is a team of
Principal Solutions Architects
that supports global strategic prospects and customers. This team collaborates with the regional account teams to work together on large engagements that require a high degree of strategic planning - such as DevSecOps transformation, solution recommendations, and advisory for our customer's senior technical leadership.
Field Solutions Architects (SA) are the trusted advisors to GitLab prospects and customers during the presales motion. We demonstrate how the GitLab platform and GitLab Professional Services address common and unique business requirements. Our Solution Architect team adds value to GitLab's customers by providing subject matter expertise and industry experience throughout the sales process and collaborating internally with the product.
Our Field SA's also engage proactively with existing GitLab customers to provide thought-leadership, engage in innovative solutions, collaborate around evangelism activities around unique customer requirements (i.e. meetups and presentations) and continuously seek market feedback to improve the GitLab platform.
What you'll do
Create and maintain relationships with customer executives that contribute to large Net ARR deals and customer success
Provide executive-level, thought leadership on strategic opportunities (i.e., new logo and growth)
Curate and manage field feedback, while collaborating with the product team on roadmap and issue prioritization
Scale and grow regional-level expertise within the field (SAE/AE,SA,CSM) through contributions to enablement and content
Act as a prospect / customer advocate on DevSecOps transformation initiatives
Build and maintain select subject matter expertise related to GitLab targeted technology sectors through industry monitoring and participation in external working groups, committees and development projects
Keep up to date on GitLab-relevant emerging methodologies and technologies and leverage that knowledge to drive solution strategy and influence product strategy
What you'll bring
Significant experience as a CTO/ Principal Solution Architect with architecture of enterprise software development workflow
Experience delivering information/Cyber Security and compliance related solutions and assessments
Experience with software development tools, practices, and methodologies
Strong verbal and written skills with a strong ability to articulate and communicate strategies to all levels in an organization (i.e., executive to staff engineer)
Ability and willingness to learn and use GitLab as an integral part of the role
Ability to travel and comply with the company’s travel policy
How GitLab will support you
Be
nefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: London, United Kingdom
Workplace: hybrid
Director of Global Operations - 18 months Maternity Cover
Location:
London, hybrid 3 days
Reports to:
Chief Operating Officer (COO)
Role Overview
The Director of Global Operations role reports to the Chief Operating Officer (COO) and is responsible for the global delivery of the Operations and incident management and Data functions at Sokin.
You will run a world-class Operations function that ensures the successful delivery of product engineering initiatives to our expanding customer base, and acts as a centre of excellence for customer experience. You will also be responsible for the Data function, ensuring delivery of the organisation's data strategy and reporting.
This is an 18-month cover with a structured handover. You will own the function day to day, progress the operational, incident management and data roadmaps, and hand it back in a strong position.
Legal, Regulatory and Compliance are out of scope, though involvement or consultation on organisational design and process excellence is expected.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America.
Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Managerial Responsibility
Direct line management of the Regional Heads of Operations and Head of Data
Accountability for team performance, capacity planning, and global resourcing, including 24/7 coverage
Setting objectives and performance expectations, running reviews, and developing future leaders, with a focus on internal promotion and career development
Managing the team through the leadership transition, including a clear handover at the start and a clean hand back at the end of the cover
Organisational Design and Team Leadership
Lead and Develop an Operational team that provides a 5-star 24/7 consistent customer support experience
Manage team capacity and proactively resource a global team who can support the scaling company and customer base
Work with HR to develop and implement clear, defined and structured job specifications and career development frameworks for roles within the Operations function and provide mentoring and coaching
Foster a culture of continuous learning, experimentation, and improvement
Operational Excellence and Customer Support
Drive a high-accountability, high-ownership, high-performance culture
Continuously identify and implement process efficiencies, particularly utilising AI tooling as appropriate, to improve both the day-to-day running of the team and improve the quality and speed of customer responses
Establish, baseline and continuously improve on key team performance metrics and SLAs
Collaborate with related teams such as Banking Partnerships and Relationship Management to ensure effective end-to-end action for key customer retention and third-party provider performance
Partner with Product Engineering tribe leads to keep visibility on delivery commitments, surface risks early, and factor operational dependencies into product planning
Define and prioritise, with Product Engineering, a backlog of continuous operational improvements
Incident Management
Define and implement the long-term strategy for incident management at Sokin, encompassing Engineering, Data, Security and Legal issues alongside relevant stakeholders
Design, implement and scale a full end-to-end incident management process and accountable team, including resourcing and tooling
Ensure the accurate and timely reporting of incident metrics, follow ups and regulatory reporting as needed
Work with Engineering to reduce recurring issues and speed up or automate incident response
Define, baseline, and set targets for incident metrics such as MTTR with Engineering leadership
Data
Lead and Develop a Data team that delivers a best-in-class internal data reporting and insights function to stakeholders across the business
Support the Head of Data in the design and implementation of the data strategy, from resourcing and tooling to prioritisation and frameworks
Support the implementation and rollout of the data request and approval process, ensuring adherence to data security procedures and legal and regulatory requirements
Help establish, baseline and improve SLAs and a consistent framework for the response and delivery of both data access and reporting requests
What We’re Looking For
Experience in FinTech operations, including cross-border payments, reconciliation, and customer support
Experience in fast-paced, scaling Agile environments delivering API-led products
Direct experience working alongside Product Delivery teams, with involvement in requirements gathering, operational go live testing and launch support
Exceptional communication and stakeholder management skills
Servant team leadership with a passion for personal and professional development and internal promotion and career development
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Remote
Workplace: OnSite
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THE ROLE
As an Account Executive on our Compute team, you'll own new-logo acquisition across AI-native startups and neolabs. You'll sell fal's full compute offering: dedicated GPU clusters, reserved and on-demand capacity, and the inference platform that developers already build on. This is a pure hunter role. You won't inherit a book. You'll build one, and with it you'll help define how fal takes compute to market.
WHAT YOU'LL DO
Build and own your pipeline
- Own all net-new logo acquisition across a defined set of AI-native startups, neolabs and research-driven model builders.
- Build pipeline from scratch through founder and investor networks, targeted outbound, community and events, and the market signals that tell you a team is about to need compute: a fresh fundraise, a new model release, a hiring spree in research.
- Use fal's product data to spot developers and teams already building on our platform whose usage shows they're ready for a larger compute commitment.
- Keep a focused, prioritized target list. Know which 30 companies matter most this quarter and why.
Lead technical, consultative sales cycles
- Engage founders, CTOs, heads of research and infrastructure leads early, often before a formal buying process exists.
- Run deep discovery on each customer's workloads: training vs. fine-tuning vs. inference, model architecture and scale, GPU generation and cluster topology, storage and networking, utilization targets and timeline.
- Partner with Solutions Engineering on benchmarks, proofs of concept and architecture reviews that show fal's performance and reliability on the customer's own workloads.
- Translate technical requirements into a clear business case: time-to-cluster, price-performance, flexibility and total cost.
Structure and close compute deals
- Design commercial agreements that fit how fast-growing AI companies actually operate: reserved clusters, on-demand and burst capacity, prepaid commitments, and blended platform agreements.
- Work with our capacity, finance and deal desk teams to secure supply and structure deals that work for both the customer and fal.
- Run the full cycle from first conversation through negotiation and signature, keeping momentum through commercial, technical and legal review.
Grow with your customers
- Land with an initial workload, then expand as customers scale from experimentation to large training runs to production inference.
- Build multi-threaded relationships so fal is the first call when a customer's next capacity need appears.
- Hand off smoothly and stay aligned with Account Management and Customer Success as accounts mature.
Shape the business
- Bring structured customer and market feedback to Product, Infrastructure and Leadership: what's winning, what's missing, and what competitors are doing.
- Help build the playbook. You'll be among the first sellers dedicated to this segment, and your input will shape how the motion scales.
- Keep forecasting accurate and pipeline up to date in Salesforce.
QUALIFICATIONS/NICE TO HAVE:
- 5+ years of full-cycle B2B sales experience, with a consistent record of meeting or beating quota in a closing role.
- 2+ years selling cloud infrastructure, GPU compute, AI/ML platforms or developer tools. You've sold technical products to technical buyers and you're fluent in the conversation.
- Startup and AI-native buyers are your home turf. You understand how funding cycles, runway and competitive pressure drive buying, and you know how to move at their pace.
- Technical credibility. You can hold a real conversation with an ML engineer or research lead about GPU generations, interconnect, cluster sizing, training vs. inference economics, and why utilization matters. You don't need to be an engineer, but engineers should be glad you're on the call.
- A builder's approach to pipeline. You've generated a large share of your own pipeline and you're energized, not intimidated, by a blank territory.
- Strong commercial judgment. You know when a long-term reservation is the right answer for a customer and when flexibility matters more. You structure deals that set customers up to grow.
- Low ego, high ownership. You collaborate closely with Solutions Engineering, Product and Finance, and you take accountability for outcomes.
- Experience at a GPU cloud, neocloud, hyperscaler startup team, or AI infrastructure company
- Existing relationships across the AI startup, research and venture capital ecosystem
- Experience with usage- or consumption-based business models
- A track record of turning self-serve or product-led adoption into larger committed contracts
- Familiarity with generative media (image, video, audio, 3D) or foundation model development
- Familiarity with structured sales methods such as MEDDPICC
WHAT WE OFFER AT FAL
- Interesting and challenging work
- A lot of learning and growth opportunities
- We offer visa sponsorship and will help you relocate to San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
COMPENSATION
- $250,000- $325,000 + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is $186,000 - $236,000 CAD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: US: San Mateo (1875 South Grant Street); US: Washington Remote Worker
Workplace: Hybrid
ABOUT THE ROLE
For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence.
Payments is one of Xero’s biggest areas of investment and growth. As a Lead Engineer on Payments Platform, you’ll join early-stage initiatives and make foundational architectural decisions for capabilities that power money movement across Xero and enable new product lines globally. Your work can span shared platform capabilities and customer-facing payment products, including global bill payments.
You’ll stay hands-on in production code and proofs of concept while setting the technical direction other engineers and teams build on. It’s an opportunity to shape both the technology and the engineering practices of a growing team, with a direct connection to the problems small businesses face every day
THE TECHNICAL CHALLENGES
- A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations.
- Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record.
- High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints.
- Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture.
- AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities.
IMPACT
- First 6 months: You understand the payments platform, its consumers and the customer problems it enables teams to solve. You’ve shipped production code and aligned the team on the architecture and roadmap for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. Through mentorship, technical reviews and practical improvements, you’ve helped elevate the team’s engineering capability.
- First 12 months: Your architectural decisions are operating in production and helping new payment products launch faster. You’ve helped establish engineering standards and clear ownership for the Vancouver Payments team, and your work is reaching small businesses through faster, safer ways to pay and get paid.
OWNERSHIP
You’ll own the technical direction for your area of the payments platform, from design and proof of concept through production and on-call. You’ll lead architecture, API design and technology decisions for that area, with end-to-end accountability for reliability, security and operational excellence.
You’ll work closely with engineering and cross-functional partners to make trade-offs explicit and turn direction into delivery. Your impact will come from both your own technical contributions and the capability you build in others.
Because both the initiative and the Vancouver team are early in their development, you’ll also help shape engineering practices, quality standards and AI-assisted ways of working that make the team more effective over time.
WHO YOU'LL WORK WITH
- Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering.
- Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk.
WHAT YOU BRING
Must-have:
- A proven track record of delivering highly available distributed backend systems and high-throughput services under real-world production constraints, with strong operational practices.
- Experience building platforms or products from an early idea into production, then evolving them as adoption and complexity grow.
- Deep understanding of system architecture, API design, and relational and non-relational databases, including the trade-offs between different approaches.
- Proficiency in a modern backend stack, such as C#, Java, Go or C++, and experience with cloud-native platforms such as AWS.
- Strong technical leadership: setting direction, mentoring engineers, fostering an inclusive culture and breaking complex problems into clear, actionable plans that lead to delivery.
- A hands-on approach to production code, proofs of concept and technical deep dives, alongside advanced use of AI tools to improve development workflows, with appropriate judgment and validation.
Nice to have:
- Experience in payments, fintech or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience from adjacent domains with demanding reliability, security or correctness requirements is valuable too.
- Experience selectively rebuilding or modernizing established systems while continuing to deliver value to customers.
- A strong track record of partnering with Product, Design and other cross-functional teams to turn complex business needs into resilient engineering solutions.
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $206,000 - $260,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in NYC, San Francisco, and Seattle
Strategic Finance is a high-visibility, high-impact role embedded in the decision-making core of the company. You will serve as a crucial partner to our executive, R&D, and GTM teams, owning the financial modeling and analysis that drives our core product and research strategy, optimizes our GTM engine, and informs critical operational decisions.
This is a role for someone who has done this inside a fast-growing company before. You bring that operating judgment alongside analytical rigor, strong communication, and the curiosity to thrive at the frontier of generative AI. You’ll work closely with our CFO and Head of Strategic Finance, and partner directly with the executive team and cross-functional leads.
WHAT YOU’LL DO
- Partner deeply with Product, Research, and Engineering leadership to evaluate the financial ROI and viability of new product lines, features, and R&D investments.
- Drive pricing and packaging strategies that maximize market penetration and revenue expansion.
- Collaborate with Sales and Marketing leaders to analyze and optimize unit economics (LTV/CAC, payback periods), sales efficiency, pipeline health, and customer retention.
- Act as the analytical engine for the executive team by leading cross-functional initiatives to improve operational efficiency, optimize resource allocation, and scale business processes.
- Translate operational plans into financial models, identify risks and opportunities, and hold teams accountable to KPIs.
- Own the KPI infrastructure that connects product and revenue metrics to financial outcomes, ensuring accuracy, timeliness, and a consistent narrative across all reporting.
WHAT YOU’LL NEED
- 7+ years of experience, including foundational analyst experience in investment banking or financial services, and high-impact operating experience in Strategic Finance, BizOps, or Corporate Finance at a high-growth technology company.
- Experience building and leveraging AI tools for yourself and for cross-functional use.
- A track record of operating through rapid scale: building and evolving financial models, planning processes, and reporting as a company’s complexity grows.
- Strong fundamentals in financial modeling with a rigorous and quantitative approach to measuring operational success.
- Exceptional communication skills with the ability to distill complex financial concepts into simple, digestible narratives for non-financial stakeholders.
- You have a high bar for operational excellence and a keen sense of how to translate complex, ambiguous business questions to a clear plan of action.
- A genuine interest in AI and its implications for industry and society
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: San Francisco; New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are seeking an exceptional Strategic Account Executive to lead our pursuits into the largest and most complex global enterprises. This is a senior Individual Contributor (IC) role designed for an elite enterprise seller who excels at high-stakes, multi-year deal campaigns.
Rather than managing high-velocity pipeline across a wide territory, you will hold deep ownership of a curated portfolio of Checkout’s most strategic targets (e.g., Fortune 50 / global tier-one accounts). Deal cycles on these accounts are transformative, measured in quarters and years rather than weeks, with contract values spanning tens of millions in revenue and billions in processed volume.
You will act as the "CEO of the Pursuit," orchestrating cross-functional deal squads—spanning Solutions Engineering, Product, Treasury, Legal, Regulatory, and Executive Leadership—to architect bespoke, mission-critical infrastructure solutions for sophisticated global buyers.
KEY RESPONSIBILITIES
- Strategic Account Orchestration: Develop and execute comprehensive, multi-year account penetration strategies for a select target list of mega-cap enterprises. Map complex, matrixed global organizations to uncover systemic inefficiencies in their existing payment stacks.
- Multi-Threaded Stakeholder Alignment: Build sustained, credible relationships across diverse buying centers within the enterprise—including C-suite executives, Global Heads of Treasury, Chief Technology Officers, Product Leaders, and Enterprise Procurement.
- Deal Team Leadership (Virtual GM): Mobilize, lead, and coordinate a dedicated cross-functional pursuit team (Solutions Engineers, Product Managers, Legal, Commercial Strategy, Integration Specialists, and C-level sponsors) to deliver high-impact proposals, deep-dive workshops, and executive briefings.
- Complex Commercial & Technical Architecture: Translate complex technical, regulatory, and financial mechanics (e.g., cross-border interchange, scheme routing optimization, local acquiring, unified commerce) into quantifiable ROI models and long-term business cases tailored to board-level evaluation.
- Multi-Year Pursuit Governance: Drive sustained momentum through complex, 12- to 24-plus month procurement, evaluation, and proof-of-concept cycles. Maintain discipline, milestone progression, and executive-level alignment despite organizational shifts, market changes, and competitive pressures.
- High-Stakes Contract Negotiation: Lead master services agreement (MSA) negotiations, complex pricing frameworks, service-level commitments, and risk/regulatory alignments in direct coordination with top-tier corporate legal and procurement teams.
QUALIFICATIONS & COMPETENCIES
- Proven Track Record in Mega-Deals: Substantial history of quota attainment within enterprise software, fintech, or payments, specifically characterized by multi-million-dollar ACV or platform-scale commercial contracts.
- Multi-Year Cycle Mastery: Demonstrated ability to originate, navigate, and close 12- to 24-plus month enterprise procurement cycles with Fortune 100 or global top-tier digital enterprises.
- Executive Gravitas & Technical Acumen: Comfortable commanding the room with C-level stakeholders, corporate treasurers, and technical architects; able to synthesize complex payment infrastructure nuances into clear business outcomes.
- Internal Leadership Without Authority: Exceptional ability to align internal executive stakeholders, prioritize cross-functional resources, and influence product roadmaps to win tier-one logos.
- Strategic Endurance & Analytical Rigor: High intellectual curiosity, strategic patience, and structured account planning skills (e.g., MEDDPICC, Challenger, or equivalent enterprise methodologies).
- Domain Knowledge: Prior experience in enterprise payments, financial infrastructure, cloud platforms, or complex transaction processing is strongly preferred.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Описание вакансии Мы ищем Business Development Manager с практическим опытом продажи услуг разработки ПО: staff augmentation, team extension, выделенных команд или аутсорсинга разработки.
Location: San Francisco; Los Angeles
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 60 million+ free new memberships for fans who may not be ready to pay just yet, and
- 10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Top Creator Management Associate (Contractor) to support our mission.
This role is based in San Francisco or Los Angeles, with an average of 40 hours per week.
About the Team
The Top Creator Management team oversees and drives platform satisfaction and growth for the highest impact and highest potential creators on Patreon. You’ll report to the Head of Top Creator Management.
About the Role
This fast paced and high-impact role requires a great level of complex problem-solving with both internal and external key partners. You’ll be responsible for the account management & success top partners and driving data-backed solutions and opportunities.
- Own growth strategy for a portfolio of 100–150 creators, segmenting your book by opportunity and risk so effort lands where it drives the most impact
- Design and run 1:many programming — cohort sessions, office hours, workshops, and templated growth plays — as the primary way you reach your portfolio
- Lead high-value 1:1 strategy sessions with priority creators to grow their communities, increase revenue, and deepen use of Patreon's tools
- Build data-backed growth recommendations from creator performance data, and track outcomes against clear goals
- Respond to inbound questions with speed and clarity, helping creators feel heard and supported
- Share updates and learning resources in ways that stay personal and actionable at volume
- Identify trends, common issues, and feedback across your book, and escalate them as product and process improvements
- Champion partner feedback to product teams to improve internal and external tooling
- Collaborate cross-functionally to continuously improve the creator experience
- Keep systems and documentation current to support smooth handoffs and knowledge sharing across the team
About You
- BA/BS degree or higher
- 3+ years in customer success, partnerships, or partner/account management, accountable for the success of existing customers, long-term ongoing 1:1 relationships, and revenue retention/growth in a B2B2C or B2B SaaS environment.
- 2+ years in the creator space influencing creator success
- Expertise in using data and analytics to develop insights for decision making.
- Excellent communication and presentation skills; must share and pitch ideas to partners and potential partners
- Analyze creator cohort performance and engagement through data-driven research, diagnostics, and benchmarking.
- Experience influencing customer behavior to drive success through effective change-management practices, coaching, and training
- Curious, empathetic, and confident offering strategic advice in short, focused interactions
- Track record of revenue and product‑adoption growth within a medium- to large- strategic portfolio.
- Patient, creative, adaptable, strategic, data-driven, collaborative, and tech + AI savvy.
- High operational rigor - disciplined CRM usage, cadence execution, and follow‑through.
Growth & Learning Opportunities
- Understand the complex business models of top‑earning creators and identify new monetization levers.
- Hone advanced relationship‑building skills with multifaceted creator teams.
- Deepen expertise in community engagement, fan conversion, and membership economics.
- Play a key role in shaping a product‑led company’s feature set for the creator economy
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Chile, Santiago
Workplace: hybrid
About Truv
Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more, eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.
We’re joining Checkr soon, bringing our verification technology and data connectivity together with Checkr’s platform.
What You’ll Do
Take ownership of designing, architecting, implementing, and maintaining dynamic React + TypeScript web applications that delight our customers.
Write, maintain, and enhance unit and integration tests to ensure high-quality deliverables.
Proactively identify challenges and propose innovative solutions that drive project success.
Embrace opportunities to learn and grow, taking initiative to contribute to team discussions and decisions.
Build responsive static HTML + CSS pages and engaging email templates with SEO best practices in mind — semantic markup, proper heading structure, meta/Open Graph tags, and fast Core Web Vitals.
What you bring
A passionate Front-End Developer with 5+ years of experience in a similar role or related technical field.
Proficient in HTML, CSS, TypeScript, and React, with a strong desire to stay updated with the latest industry trends.
Solid understanding of technical SEO fundamentals: semantic HTML, Core Web Vitals (LCP, INP, CLS), image optimization, and how client-side rendering affects crawlability.
Experienced in writing unit tests and automated integration tests, with a commitment to delivering high-quality code.
A proactive problem solver who thrives in a fast-paced environment and enjoys taking ownership of your work.
A team player who values collaboration and is eager to contribute to a vibrant company culture.
Preferred skills
Familiarity with Redux, React Query, Jest, and Cypress would be a plus and would strengthen our development toolkit.
Hands-on experience with SSR/SSG frameworks (Next.js, Astro, Remix, or similar) and rendering strategies for SEO
• Тестирование — от 4–5 лет, ручное тестирование — от 1 года. • Тех лид AQA / тим лид AQA / head of AQA — от 2–3 лет.
УдалённоleadРоссия
ГибридmiddleDubai
seniorSydney; Comfortable working autonomously with a manager in another time zone, and thriving through constant change
ОфисNew York
Pompano Beach, United States
УдалённоRemote - United Kingdom
УдалённоheadRemote, Australia; Remote, Singapore
ГибридLondon, United Kingdom
ОфисГеография найма не уточнена
ГибридleadCAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West); This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ГибридleadUS: San Mateo (1875 South Grant Street); US: Washington Remote Worker; This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
УдалённоSan Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
ОфисSan Francisco; New York
ГибридSan Francisco; Los Angeles; For remote employees located outside CA and NY, salary may vary based on location and local market conditions