Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Machine Learning Engineer on our Trust & Safety Engineering team to build and operate the production systems that detect and stop abuse on the platform at internet scale. This is an engineering-first role, roughly 80% writing and shipping production code (services, pipelines, and infrastructure) and 20% modeling, taking detection and classification approaches from prototype to hardened systems. This is a hybrid role based in San Francisco or New York City, with three days a week in the office.
What you’ll do
Design, build, and operate production systems that detect and disrupt abusive behavior across the platform, with an emphasis on reliability, scalability, and observability
Build and maintain machine learning (ML) infrastructure, including training pipelines, feature pipelines, serving infrastructure, and evaluation frameworks
Ship large language model (LLM) and classical ML approaches for abuse detection and classification, turning prototypes into maintainable code
Own systems end to end, from integrating a model into the platform through deployment, monitoring, and iteration
Work with security, product, and infrastructure teams to turn abuse patterns and detection logic into production systems
What you need
5+ years of software engineering experience building and operating production systems at scale
Wrote production code in Python, plus JavaScript/TypeScript or Go
Built and maintained ML infrastructure, such as training and serving pipelines, feature stores, or evaluation tooling
Integrated LLMs into production systems, including prompt engineering and evaluation
Bonus if you
Built an open source ML tool
Worked in the trust and safety, fraud, or abuse prevention domain
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Growth at Anthropic is about helping people discover what Claude can do and make it part of how they work, from someone's first session to an entire company rolling out Claude. We're a small design team working across all of Anthropic's products, on problems that often don't have established playbooks, because the products and the capabilities behind them change so quickly.
We drive growth by making the product itself better, favoring foundational changes and new product experiences over small optimizations. Our focus spans whatever most limits Anthropic's growth, and priorities can shift quickly.
As a senior Product Designer on Growth, you'll own how Claude grows with people who use it for their everyday work. You'll dig into why some people make Claude a habit and others don't, find the real bottlenecks, and lead the product changes that move them. You'll set the vision for this area, partner closely with product, engineering, and data science, and raise the quality bar for the designers around you.
We're looking for designers who thrive in ambiguity and pair sharp diagnostic judgment with exceptional craft. You form a clear point of view from messy signals, prototype quickly to test it, and drive alignment across teams to ship it. You use tools like Claude Code to explore ideas and push what's possible.
Key responsibilities
Own growth for how people use Claude in their everyday work, end to end, as your full-time focus
Diagnose what drives deep, habitual use and what blocks it, combining data, research, and hands-on time in the product
Set an opinionated vision for the area and turn it into a roadmap with your PM, engineering, and data science partners
Redesign core parts of the product to drive growth, from onboarding and first-run experiences to the everyday workflows people rely on most
Shape hypotheses and experiments, and judge results with a nuanced view of how we win, not just the topline metric
Deliver exceptionally crafted interactions and set the quality bar for your area
Drive alignment with partner teams whose work touches your area, connecting individual use to team and company adoption
Mentor other designers, and frame problems clearly enough that others can own them
Prototype and test ideas quickly with Claude Code and other AI tools
Minimum qualifications
A portfolio of shipped product design work that shows product vision and a high level of craft
Experience owning growth for a major product area end to end, including diagnosing problems and setting direction
Deep growth design experience in activation, onboarding, retention, engagement, or expansion, on a product at meaningful scale
Hands-on experience designing, launching, and interpreting experiments, and using them to make product decisions
Fluency with product analytics such as funnels, retention, and engagement
Proficiency with design, prototyping, and AI tools, such as Figma and Claude Code, and a habit of learning new tools to push what's possible
Strong collaboration and communication skills, with experience driving alignment across product, engineering, and data science
Preferred qualifications
Experience leading growth strategy across multiple teams or product areas
Experience designing enterprise/B2B SaaS, productivity, or collaboration tools
Experience with product-led growth, from a single user to a team to a company-wide rollout
Experience mentoring designers or shaping a design practice
Comfort querying data yourself with SQL or a similar tool
Experience prototyping with front-end code (e.g., HTML/CSS/JS)
Experience defining AI-powered workflows for yourself or your team
A clear point of view on when a product should ask for attention, and when it should stay out of the way
Passion for building safe, beneficial AI that helps people do their best work
Representative projects
Diagnose why some people make a product part of their daily work and others drift away, then lead the changes that close the gap
Redesign a core part of the product so people return to it more often and get more value each time
Set the vision for a product's first-run experience and lead it through experiments to a redesigned, permanent flow
Design the path from one person's daily use to their whole team adopting it
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, United Kingdom
Workplace: fully
About InvestEngine
We're a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we're just getting started.
We've been featured by MoneyWeek, Finder and Forbes, and we're growing fast with big ambitions.
About the role
InvestEngine is growing fast, and so is our engineering team. That means more infrastructure to run, more services to keep healthy and more requests from the people who build on top of it. We're adding a Middle SRE / DevOps Engineer to the DevOps team to keep our cloud platform safe, observable and reliable day to day, and to make it a little better every week.
You'll join a small, senior team, report to the DevOps Team Lead and get hands-on onboarding from experienced engineers. Our platform runs mainly on AWS, with some GCP. This is a hands-on role with no people management. It suits someone who cares what happens to a system after the change is shipped, not just whether the ticket is closed.
What you'll do
Run and maintain our cloud infrastructure, mainly on AWS (EC2, VPC, IAM, S3, Route 53, CloudFront), with some GCP.
Carry out planned maintenance: OS patching, updates and upgrades, backup checks and audit checks.
Verify that MySQL backups actually restore and that failover works — safely, without putting production at risk.
Look after monitoring and logging in Grafana and ELK: tune alerts, cut noise and turn signals into action.
Handle requests from developers, Operations and our managed service partner, including access and permissions.
Automate repetitive work with Python and Bash, and manage configuration with Ansible and Terraform.
Take part in incident response and follow-ups, and help prevent the same issue from happening twice.
Grow into owning a defined part of our infrastructure end to end.
Roughly 60% of your time goes to planned maintenance and improvements, and up to 40% to incoming requests. Coding is limited to infrastructure as code and automation scripts.
Your first 3 months
Weeks 1–2:
onboarding, access and security training, runbook review, your first supervised low-risk change and shadowing incident response.
Month 1:
handle routine maintenance on your own and fix at least one documented operational gap.
Months 2–3:
own an agreed area of the infrastructure and ship at least one meaningful reliability, visibility or automation improvement.
What we're looking for
3+ years of hands-on experience with cloud and Linux infrastructure in production (web products or similar).
Practical AWS experience: you can operate and troubleshoot core services, networking and permissions.
Confident with Docker: runtime, resources, logs and health checks.
Experience with Ansible for repeatable, idempotent configuration.
Monitoring and logging with Grafana and ELK — you know the difference between a signal and noise.
Scripting in Python and/or Bash to automate operational work, with safety checks built in.
MySQL in high-availability setups: backups, restores, replication and failover.
A safety-first approach to production changes: plan, validate, roll back and escalate when needed.
Ownership of what you run after it ships, plus clear written and spoken communication.
English at B2 level or higher
and fluent Russian
.
Availability during UK working hours, and readiness to help with rare out-of-hours incidents.
You don't need an "SRE" job title. Strong Linux/UNIX administrators who meet these requirements are very welcome to apply.
Nice to have
Terraform (working with existing modules is enough; you won't need to build them from scratch).
Kubernetes.
GCP or other cloud providers.
Understanding of CI/CD pipelines.
Cloud security best practices.
Zabbix.
Experience in fintech or another regulated industry (not required).
Our stack
Cloud: AWS (EC2, VPC, IAM, S3, Route 53, CloudFront), some GCP
Containers: Docker
Config & IaC: Ansible, Terraform
Observability: Grafana, ELK, Zabbix
Data: MySQL (HA setups)
Automation: Python, Bash
What we offer
Real impact early on: you'll own part of the platform that thousands of investors rely on.
Room to grow towards Senior SRE, with support from experienced DevOps engineers.
A say in how we run and improve our infrastructure.
A modern cloud stack and time set aside for improvements, not just firefighting.
Fully remote work with UK-hours overlap.
Unlimited vacation.
A friendly, supportive engineering team.
Hiring process
HR interview with the Talent team
Gamified cognitive assessment
Technical interview with the DevOps team
Final conversation with the CTO
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: North Macedonia; Serbia; Bosnia and Herzegovina; Romania; Montenegro; Bulgaria
Take full ownership of Meta growth for a fast-growing subscription brand.
$4,000-$4,500/month | 40 hours/week | 11am - 3pm Mountain Time overlap
At
Paleovalley & Wild Pastures
, we’re revolutionising health for both our customers and the planet through high-quality, sustainably sourced products. At Paleovalley, we focus on providing premium ingredients, while Wild Pastures collaborates with family farmers to offer affordable, grass-fed and pasture-raised meats. We've been growing at a rapid pace, and our goal is to extend that momentum, maximising our positive impact on a global scale.
Our team of 200 passionate people work across the U.S. and internationally in areas like marketing, media buying, design, and logistics. As a family-owned company, we pride ourselves on a work culture that's both challenging and fun, prioritising physical and mental well-being. Here, respect, unity, and empowerment drive us forward every day. If you're looking for a supportive environment that truly cares about its team, keep on reading.
We’re looking for an experienced Meta Media Buyer to own Wild Pastures’ paid social growth across Facebook and Instagram. You’ll lead strategy, execution, optimisation and scaling for a subscription e-commerce business, working closely with the creative team. You’ll connect acquisition results to retention, customer lifetime value and payback, using data to challenge assumptions and identify growth opportunities. Meta should be your specialism, with a track record of turning performance insights into action.
📋 Own Meta as a growth channel for Wild Pastures, managing campaign strategy, account structure, budget allocation, optimisation, and scaling across Facebook and Instagram
💰 Drive profitable subscription growth using new-customer acquisition cost (nCAC), ROAS, MER, CPA, customer lifetime value (LTV) and payback, considering retention and customer quality alongside acquisition volume
🧪 Design and execute structured testing roadmaps across creative, offers, landing pages, campaign structures, and bidding strategies to continuously improve account performance
💡 Own platform creative strategy, using performance insights to identify opportunities and develop new concepts
✏️ Brief and guide creative development, partnering with creative strategists and editors to bring strategy to life and improve performance
🎯 Transform performance insights into creative direction by identifying patterns, winning messaging, audience behaviours, and emerging opportunities
📊 Monitor account performance daily, proactively identifying trends, investigating root causes, and communicating risks, opportunities, and recommendations before they become larger problems
📚 Stay up to date with Meta platform changes, measurement updates, attribution best practices, and emerging direct-response advertising trends
🛡️ Protect customer trust and account health with truthful, compliant advertising. No misleading claims or forced-continuity tactics.
Creative strategy is roughly half of this role. You'll shape creative direction, not just manage campaigns. Whether you come from in-house or an agency, you'll want deep ownership of one brand rather than a spread of client accounts.
This is a long-term international independent contractor engagement of approximately 40 hours per week. Contractors should generally be available from 11:00 a.m. to 3:00 p.m. Mountain Time for meetings, planning and team communication. Mountain Time is the reference schedule; check the local equivalent as daylight-saving changes can affect the overlap. Outside these collaboration hours, you may organise your schedule independently.
Requirements
To be successful in this role, you need:
✅ 3+ years of hands-on Meta buying for DTC e-commerce or direct-response brands, with ownership from strategy through execution
✅ Personally managed around $300,000+ per month in Meta ad spend. Please be specific about whether this was one account or spread across several clients.
✅ Demonstrated success acquiring customers profitably, with a strong understanding of CAC, LTV, retention, churn, and payback period. Subscription experience is strongly preferred.
✅ A proven track record of scaling profitable campaigns while managing meaningful advertising budgets
✅ Experience owning a Meta account end-to-end, from strategy through execution and optimisation
✅ Exceptional analytical skills and genuine curiosity for solving performance problems
✅ Strong understanding of performance marketing metrics and how they connect to overall business growth
✅ Experience optimising for customer quality and long-term profitability rather than first-purchase revenue alone. Subscription or repeat-purchase metrics are ideal.
✅ Hands-on experience with analytics and attribution tools beyond Ads Manager, such as GA4, Haus, Mixpanel, Northbeam or Triple Whale, and the ability to explain how they informed your decisions
✅ Strong creative instincts and an understanding of what makes effective direct-response advertising
✅ Ability to translate performance insights into actionable creative feedback that improves future campaigns
✅ Experience working closely with creative teams through briefing, iteration, and testing
Brownie points for:
⭐ Direct experience scaling a subscription e-commerce brand on Meta
⭐ Experience marketing premium food, health, wellness, supplement, or direct-to-consumer subscription brands
⭐ Experience working within high-growth e-commerce companies
⭐ Experience with AI-assisted campaign optimisation and creative testing on Meta
⭐ Familiarity with creative testing frameworks and direct-response marketing
⭐ A passion for regenerative agriculture, nutrient-dense food, health, or wellness
The ideal candidate values ownership, autonomy, continuous learning, and long-term collaboration. Rather than simply managing campaigns, you'll enjoy diving deep into performance data to uncover opportunities others might miss. Your expertise lies in specialisation - Meta is your craft, and you're committed to becoming exceptional at it. Working independently comes naturally to you, yet you thrive when collaborating with creative teams to turn insights into high-performing concepts.
Benefits
What’s in it for you?
💰 $4,000-$4,500 USD per month*
💼 40 hours per week as an independent contractor
🌍 Fully remote
🕐 Collaboration from 11:00 a.m. to 3:00 p.m. Mountain Time, with autonomy to organise your schedule outside these hours
📍 Eastern Europe preferred; nearby time zones are welcome if you can consistently support the collaboration schedule
🤝 Intended as a long-term ongoing engagement
💻 Independent contractor engagement with autonomy over how you organise and perform your work
*This is an independent contractor engagement, not an employment position. Compensation is paid monthly in arrears in U.S. Dollars, against invoices under the Independent Contractor Agreement. Employee benefits, paid time off, holiday pay, retirement plans and insurance benefits are not included.
*The fee is gross. You are responsible for your own taxes, insurance, social contributions, registrations, licences and local compliance, and for your own equipment, internet, software and tools unless otherwise agreed in writing. Please apply only if you are comfortable working remotely as an independent contractor.
This is our typical hiring process - occasionally, it may include extra steps.
For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!
🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.
✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).
❓ New to remote work?
Check out our handy FAQ:
jobrack.eu/jobseeker-faq
Location: Cape Town, South Africa
We're Houst 🏠 : A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. Weʼve grown fast. Since launching in 2015, weʼve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide – weʼre operating in over 20 cities globally, from Auckland to Lisbon, and thereʼs a lot more to come. From holidaymakers to full- time landlords, host happiness is central to everything we do.
We work with a network of partners who play an important role in delivering our service. As we continue to grow, we are looking for a proactive, commercially minded Junior Partner Success Manager to build strong partner relationships, improve operational performance and identify opportunities for growth.
As Junior Partner Success Manager, you will be responsible for managing and developing relationships with our partners, ensuring they meet Houst's service standards and deliver a positive experience for our hosts. You will combine relationship management with performance analysis and operational problem solving, working closely with internal teams and partners to improve service delivery and drive business results.
Key responsibilities:
•
Partner Relationship Management:
Build and maintain productive, long term relationships with partners, acting as their main point of contact and building trust through regular communication.
•
Commercial Growth:
Identify opportunities to grow partner relationships, improve performance and increase revenue. Work collaboratively with partners to turn opportunities into measurable results.
•
Performance Management:
Monitor partner performance against agreed targets and service standards, using data to identify gaps, understand trends and drive improvements.
•
Service Quality:
Ensure partners deliver the standards expected by Houst and provide an exceptional experience for their hosts. Address performance concerns and agree clear actions to resolve them.
•
Issue Resolution:
Manage partner queries and escalations, taking ownership of problems and ensuring they are resolved efficiently.
•
Business Reviews:
Conduct regular partner check ins and performance reviews to assess progress, discuss challenges and agree priorities for improvement.
•
Operational Improvement:
Work closely with the broader team to identify inefficiencies, improve processes and strengthen the way Houst and its partners work together.
•
Training and Guidance:
Educate partners on Houst's processes, expectations and tools, helping them improve their performance and make informed decisions.
Requirements
•
Relevant Experience:
2-4 years of experience in partnerships, B2B account management or a similar relationship management role, ideally within an operational business.
•
Communication and Influence:
Confident communicating with a range of stakeholders, building trusted relationships and influencing decisions through clear, practical guidance.
•
Commercial Awareness:
Able to identify opportunities, understand business performance and balance partner needs with Houst's commercial objectives.
•
Analytical Thinking:
Comfortable working with data, identifying performance trends and using evidence to recommend improvements.
•
Attention to Detail:
Careful and thorough, with the ability to spot discrepancies, follow up on outstanding actions and maintain accurate records.
•
Organisation and Structure:
Able to manage multiple partner relationships, competing priorities and ongoing projects without losing sight of the details.
•
Problem Solving:
Practical and resourceful, with the ability to investigate issues, find solutions and take ownership through to completion.
•
Bias for Action:
Proactive, adaptable and comfortable working at pace in a growing business. You take initiative, make progress without constant direction and follow through on commitments.
Location: Limassol, Cyprus
At
PayDepot
, we build several B2B and B2C fintech products, including payment infrastructure, crypto services, and financial platforms. One of our products, WinnerPay, is a payment service provider that helps merchants accept and send payments across Africa, Asia, and the CIS via cards, alternative payment methods (APMs), and crypto.
We are growing rapidly and are looking for a
Product Owner
to join the WinnerPay team and drive the product end to end, from backlog management to product metrics.
What you'll do
Own the WinnerPay product backlog: shape it, prioritize it, and defend priorities with stakeholders.
Evolve the PSP core: pay-ins, payouts, refunds and chargeback handling, provider routing and cascading, and onboarding new acquirers.
Expand our APM coverage: choose and launch local methods (mobile money, UPI, QR payments, e-wallets and bank transfers) based on merchant demand and unit economics.
Own key metrics: approval rate, checkout conversion, transaction speed and cost, chargeback ratio.
Write clear requirements and user stories, accept the dev team's output, and run Scrum ceremonies (planning, PBR, demo, retro).
Work with merchants and business development: gather requests, turn them into product decisions, and support onboarding of key clients.
Partner with compliance team on merchant KYB, transaction monitoring.
Develop the merchant dashboard, API and integration documentation.
Track the market and competitors, and propose new products and directions.
What we're looking for
3+ years in a product role (Product Owner/Product Manager), including 2+ years in payments: PSP, acquiring, payment gateway, bank or fintech.
Solid grasp of card payment flows: authorisation, 3DS, tokenisation, refunds and chargebacks.
Hands-on experience with APM flows: redirects, asynchronous statuses and refund handling for methods that don't support native refunds.
Hands-on experience with settlement and reconciliation: matching provider reports against internal transactions, resolving discrepancies, and handling fees, rolling reserves and merchant payouts.
Hands-on experience with payment provider integrations and APIs (REST, webhooks); able to read technical docs and speak the developers' language.
Experience with Scrum/Kanban; confident with Jira and Confluence.
Comfortable with data: basic SQL and BI tools.
Fluent English (B2+) for documentation and partner communication.
Nice to have
Experience with local payment methods in Africa, Asia or CIS.
Understanding of fraud prevention and risk management in payments.
Experience with crypto payments and stablecoins.
Knowledge of PCI DSS and AML/KYB requirements.
What we offer
Full relocation support and working visa sponsorship
Competitive salary
Days off when you need them
What awaits you
Working in a small and fast-paced Scrum team
A practical role where you can influence how we work with data
No bureaucracy - we focus on practical solutions and common sense
Pleasant colleagues and a healthy internal culture
A non-toxic environment with respect for work-life balance (we turn off Slack during vacations)
Location: Spain
Paired is recruiting on behalf of a fast-growing direct-response marketing agency that works with DTC brands across the supplements, functional beverage, health, and consumer wellness industries.
We’re looking for an experienced
Senior Amazon Account Manager
to independently own the performance, growth, and account health of multiple Amazon brands.
This is a
hands-on senior role
for someone who can immediately take ownership of
Amazon PPC strategy, account health/violations, and client communication without requiring training or supervision.
What You’ll Do
Independently develop, manage, and scale Amazon PPC across Sponsored Products, Sponsored Brands, and Sponsored Display.
Own budgets, bids, keywords, search terms, placements, testing, and ACOS/TACOS optimization.
Manage campaigns at scale using Amazon bulk files and bulk sheets.
Diagnose and resolve account health issues, policy violations, listing suppressions, variation issues, and Seller Central cases.
Manage Brand Registry, infringement reports, brand protection, and escalations.
Conduct keyword, competitor, and marketplace research using Data Dive, Jungle Scout, or similar tools.
Analyze performance and turn data into clear growth and optimization strategies.
Manage catalog health, listing optimization, A+ Content, Brand Stores, and Amazon creative requirements.
Independently lead recurring client calls, present results and strategy, establish priorities, and manage expectations.
Manage multiple brands simultaneously and take full ownership when performance or marketplace issues arise.
Requirements
Strong experience independently managing multiple Amazon brands/accounts.
Advanced Amazon PPC expertise—you must be able to develop and execute strategy without training.
Proven experience managing meaningful Amazon ad budgets and delivering measurable results.
Hands-on experience resolving Amazon violations, account health issues, and Seller Central cases.
Proven experience independently leading client calls and communicating strategy to founders or senior stakeholders.
Previous
agency or multi-brand portfolio experience.
Experience with
supplements, health, wellness, food & beverage, or similar consumer brands.
Experience coordinating Amazon strategy with
DTC/e-commerce paid media.
Strong knowledge of catalog management, listing optimization, Brand Registry, A+ Content, and Brand Stores.
Proficiency with Amazon bulk files and tools such as Data Dive, Jungle Scout, or similar platforms.
Excellent English communication, analytical, and problem-solving skills.
Ability to work independently with minimal oversight.
Important:
This is not a training or support-level position. Candidates must already be comfortable
developing PPC strategy, handling Amazon violations/account health issues, and leading client calls independently.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Flexible hours
Location: Australia
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and fly-in fly-out workforces across Australia, with international expansion in progress. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
The Care Account Manager is the clinical coordinator and case manager for high-risk employee cases, and the single owner of the journey from initial risk assessment through to reintegration and case closure. They hold clinical oversight of risk across the caseload, shape treatment planning with treating providers, co-develop the clinical protocols and SOPs the client operates to, and turn case activity into clinical insight the client can act on. The role is consultative, and includes delivery of counselling and psychotherapy where required. It is distinct from commercial account management, which is held separately.
Flexible hours with availability for urgent escalations during client business hours.
Responsibilities
End-to-end case management and coordination
Manage the full lifecycle of high-risk cases, from handover after the initial risk assessment through escalation, support, fitness-for-work assessment and case closure.
Monitor incoming care requests, ensure appropriate response, and assign cases to approved clinicians with the right competency and registration.
Ensure therapy sessions are scheduled, completed and documented within agreed SLAs, and coordinate with care navigators on booking.
Review the open case list for stalled items and follow up with clinicians, network partners and client contacts to keep cases moving.
Act as the third line of escalation for the helpline, after ranger and supervisor, for case clarifications and complex issues.
Treatment planning and clinical support plan orchestration
Liaise with client contacts and on-site teams for situational updates, and align an initial support plan with the treating clinician, including session volume and cadence.
Work with treating providers on case formulation and treatment goals, oversee implementation of the support plan, and track employee progress.
Manage support plan adjustments, including requesting and aligning additional sessions with the client where clinically indicated.
Support provider re-matching where the therapeutic fit is not working.
Apply cultural and contextual formulation, including for First Nations employees and isolated site-based workers.
Clinical risk oversight and governance
Review and sign off risk assessments, confirm risk tiering against the client's framework, and set review cadence and monitoring requirements.
Make the clinical decisions the pathway requires: disputed risk ratings, medical evaluation pathways where an employee declines therapy, and session credit decisions.
Ensure clinical documentation and risk assessments are completed and categorised to the client's framework and to internal SOPs.
Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, and keep them current as the programme expands.
Hold clinical standards where operational or commercial pressure runs the other way.
Fitness-for-work and reintegration
Initiate and coordinate fitness-for-work assessments on completion of clinical support, liaising with doctors and clinical psychologists.
Communicate assessment outcomes to the client's chaplaincy and people teams and align on next steps.
Develop the reintegration plan in collaboration with client contacts, and maintain regular check-ins through reintegration, monitoring progress and flagging deterioration.
Stakeholder relationships, clinical insights and reporting
Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads on individual cases, responding within the programme's operating window to queries that are frequently unscheduled and time-critical.
Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on.
Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, and support training of internal clinicians and rangers on client-specific protocols.
Work closely with helpline operations, care excellence, clinicians and network partnerships, and feed service quality issues back to internal stakeholders.
Requirements
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction.
Master's degree in clinical psychology, counselling or a related field.
Three to five years in clinical case management, ideally within EAP, corporate wellbeing or a high-acuity mental health setting.
Proven experience managing complex, high-risk cases from assessment to closure, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Experience contributing to clinical protocols, risk frameworks or SOPs, and working within strict guidelines.
Demonstrated experience managing stakeholders in a corporate or large-organisation client-facing role.
Based in Australia with the right to work. Perth or another AWST location strongly preferred; other states considered only where 07:00 to 19:00 AWST can be reliably worked.
Exceptional written and verbal communication, with the ability to convey clinical concepts clearly to non-clinical stakeholders, and written English that stands up in client-facing clinical documentation.
Desirable
AHPRA registration.
Understanding of fly-in fly-out and mining culture, and the pressures of remote, high-risk work environments.
Familiarity with Australian psychosocial risk and work health and safety obligations.
Experience of multi-stakeholder coordination across internal clinicians, external partners, HR and client contacts.
Location: Berlin, Germany
About the company
Our client is the largest go-to-market company in the DACH region. They work with high ownership and a fast pace, and they look for people who don't wait to be told what to do, but see where things are on fire and step in.
At our client you get real responsibility early and build things that carry the company
Grown to over €5M ARR in about 2 years, profitable, bootstrapped and with 200+ B2B clients.
Small team with direct access to the founders. If you have a good idea, you implement it yourself.
We grow fast enough that responsibility keeps opening up, and we prefer to fill it internally.
What you do
Build GTM systems at the largest GTM company in the DACH region.
Build the AI-powered outbound systems our client uses to generate pipeline for itself and its clients.
Head start. GTM engineering has only existed for about three years, and we've been doing it at scale ever since with 200+ clients.
Own tooling with our client's OS, our own scrapers running on a local LLM and buying signals from 50+ data sources.–
Strong integrations with Clay, n8n, Claude Code, HeyReach and Pipedrive. What you build goes into the system and runs for every client.
The Role:
End-to-end outbound systems. From lead lists and enrichment to personalized copy at scale.
Signals over volume. Turns intent, job changes or funding into tailored sequences.
Team. Currently 6 GTM Engineers, with an expert or leadership track afterwards.
Berlin, 3+2 hybrid · no-/low-code, no coding required. Stack with Clay, n8n, Claude Code, HeyReach, Zapmail, Pipedrive and our client's OS.
Requirements
Must Haves:
Hands-on Clay experience, i.e. has built own tables with enrichment, waterfalls and AI columns
Proven track record from own outbound campaigns, backed by numbers such as reply rate, booked meetings or pipeline (from a job, internship or own projects)
Business sense and analytical thinking, builds systems end to end instead of just operating tools
Ownership and drive, works independently and needs little guidance
Fluent German skills
Should-Have: (Most should be met)
First professional experience in outbound, lead generation, RevOps or growth
Defines target groups and qualifies leads based on signals
Automates workflows with n8n, Make or Zapier
Confident with AI tools and LLMs, e.g. prompting or Claygent
Writes compelling, personalized outbound copy
Nice to have:
Claude Code or basic Python, JS or APIs
Email deliverability and LinkedIn outreach (Zapmail, HeyReach)
Experience with Pipedrive or other CRMs
Startup, agency or consulting background
Active in the GTM engineering community
Benefits
Coaching program with 1:1s from day one
Deutschlandticket and Urban Sports Club M
MacBook and a dedicated desk in the office
Dinner when it gets late (from 7 pm)
Regular team events and team evenings
Location: Netherlands
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Job Type: Full-time
Location: Netherlands
Industry: Hospitality Technology / Hotel SaaS
Language: Native Dutch (Mandatory)
About the Company
Our client is a growing hospitality technology company focused on helping hotels improve their operations, streamline processes, and drive revenue through innovative software solutions.
The company serves local and independent hotels and is looking for an experienced Sales Development Representative (SDR) who understands the Dutch hotel market and can leverage existing industry relationships to generate new business opportunities.
Job Summary
We are hiring a Dutch-speaking Sales Development Representative (SDR) with proven experience in hotel technology, Property Management Systems (PMS), Revenue Management Systems (RMS), or similar hospitality SaaS solutions.
This is an opportunity for a commercially driven sales professional who already has an established network or active pipeline of local and independent hotels in the Netherlands.
The ideal candidate understands hotel operations, knows how to engage hotel owners and decision-makers, and can turn existing industry connections into qualified sales opportunities.
Important: Native Dutch fluency and direct hotel technology experience are mandatory. Experience exclusively in restaurant technology does not qualify.
Key Responsibilities
Identify, prospect, and engage local and independent hotels across the Netherlands.
Leverage an existing network of hotel owners, general managers, and hospitality decision-makers to generate qualified sales opportunities.
Execute outbound sales campaigns through cold calling, email outreach, LinkedIn, and relationship-based prospecting.
Build and maintain a consistent pipeline of qualified hotel prospects.
Conduct initial discovery calls to understand hotel technology needs, operational challenges, and buying priorities.
Communicate the value of hospitality SaaS solutions to hotel decision-makers.
Schedule qualified meetings and product demonstrations for the sales team.
Maintain accurate prospect information, activities, and pipeline updates in CRM systems.
Collaborate with the wider sales team to achieve lead generation and meeting-booking targets.
Requirements
Native Dutch speaker with excellent written and verbal communication skills (mandatory).
Proven experience in hotel technology, including PMS, RMS, booking engines, channel managers, or similar hotel-focused SaaS (mandatory; restaurant tech does not qualify).
Existing network or active pipeline of local and independent hotels in the Netherlands (mandatory).
Based in the Netherlands, with strong knowledge of the Dutch hospitality market and independent hotel sector.
Experience in B2B outbound sales, lead generation, prospecting, or business development.
Established relationships with hotel owners, general managers, and key decision-makers.
Proven ability to generate qualified leads, book meetings, and build sales pipelines.
Strong communication, relationship-building, and negotiation skills.
Familiarity with CRM tools such as HubSpot, Salesforce, or Pipedrive.
Professional English proficiency is a plus.
Benefits
🌍 Opportunity to work with an innovative hospitality technology company serving the Dutch market.
🚀 Leverage your existing hotel industry network to make an immediate commercial impact.
📈 Long-term career growth opportunities within a growing SaaS business.
🎯 Performance-driven sales environment with clear targets and opportunities for recognition.
🤝 Work directly with a dedicated team focused on modernizing hotel operations.
Location: Pakistan; Sri Lanka
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for a high-energy, results-driven Remote Account Executive. In this role, you will be the engine of revenue growth, focusing on high-ticket sales and managing the full sales cycle from initial outreach to close. This is a position for a true "hunter" who thrives in a fast-paced environment and is motivated by the challenge of turning cold prospects into long-term partners.
Key Responsibilities
Conduct high-volume outbound prospecting and cold calling to generate new business opportunities.
Manage the end-to-end sales process, including discovery calls, product demonstrations, and contract negotiations.
Consistently meet and exceed monthly and quarterly sales quotas.
Build and maintain a robust pipeline of high-value prospects.
Collaborate with the leadership team to refine sales scripts, objection handling, and closing strategies.
Maintain accurate records of all sales activities and lead statuses within the CRM.
Requirements
Proven track record as a high-ticket closer.
Significant experience in outbound cold calling and lead generation.
Exceptional communication, negotiation, and interpersonal skills.
Ability to work independently in a fully remote environment with high levels of self-discipline.
Resilience and a "refuse to lose" attitude when navigating complex sales cycles.
Strong organizational skills and the ability to manage a high-volume pipeline.
Nice-to-Haves
Prior experience in B2B sales or the SaaS industry.
Familiarity with modern sales tech stacks and CRM software.
Experience selling to executive-level decision-makers.
Benefits
💰 Competitive salary
🌎 Fully remote role with flexible work environment
🎯 Performance-based incentives and bonuses
🤝 Collaborative, high-performance sales culture
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
THE ROLE
Halter is a phase of incredible expansion with hardware right at our core. There are immense challenges and huge opportunities ahead as we grow into new geographies and work towards becoming the operating system for the next generation of agriculture. Our hardware needs to withstand everything from extreme temperatures to cows fighting each other all while continuing to function seamlessly. This requires a technical team with world-class talent, which is where you come in.
Delivery is a new function dedicated to helping engineers and technical teams across Halter do their best work. As the company scales, there is a growing need to keep all the teams working in lock-step with each other. One of the most critical jobs at Halter is to make sure that priorities are aligned and vague, nebulous problems get turned into firm, actionable plans. That’s where you come in.
WHAT YOU'LL DO
You will be responsible for making sure the right people are in the room as you discuss project roadmaps and how to keep things on track. You will see around corners and highlight risks that other teammates did not think of. You will make sure that overhead and unnecessary processes are stripped away so that technical teams have the time and space to execute. You will make sure that all projects are moving at maximum velocity coupled with driving clarity on the path forward across all hardware and operations teams.
Your success will be measured by delivery of projects into mass production. This includes how well you navigated the team through obstacles and the speed at which those problems are resolved.
WHAT YOU'LL DO
- Coordinate delivering projects across current and future hardware programs. This involves working across hardware design, firmware, reliability, production, operations, and supply chain teams.
- Build and maintain strong relationships across every discipline. Understand each team's constraints and dependencies well enough to anticipate problems and bring the right people together before things slow down.
- Lead programs with a lightweight delivery cadence. Make sure that technical teams are not bogged down with process but are aware of what everyone’s responsibilities are and how to move the project forward.
- Drive clarity and ensure people across the organization and levels are crystal clear about the state of projects and next steps. Be an expert at distilling confusing threads into clear summaries and next steps.
- Surface trade-offs early and cleanly so decision-makers can move fast.
- Ensure that engineering builds happen on-time and remove blockers during build execution.
WHAT YOU BRING
- Experience driving complex hardware products from development through to production across cross-functional teams
- Hardware engineering experience. Engineering degree preferred but not required.
- A mindset for urgency. Everything we work on in the hardware space directly impacts farmers and the company, so velocity is the name of the game.
- A knack for clear communication. You bias towards zero-inbox and make sure no details get missed without filling slack channels with unnecessary information.
- Willingness to travel to Asia. A lot of our job requires being hands-on at the factory and supplier sites, and you should have experience in factory environments and influencing suppliers to achieve fast results.
- Openness to wearing multiple hats. As a scale-up, Halter is still young in its journey to build out the hardware organization. You are not afraid to do what it takes to get projects across the line, even if it does not fall explicitly within your job description.
- Low ego and comfortable with discomfort. You lean into hard conversations, raise the awkward thing early, and never shy away from tension when it needs to be resolved. You have strong opinions and a desire to solve all kinds of problems, but you hold those opinions loosely and change your mind fast when someone has a better answer.
- You're fun and a joy to work with. Hardware delivery is intense. You bring energy, humour, and optimism, and people are better for having you around.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Buenos Aires
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Halter is changing the face of pasture-based ranching globally. Our product is complex, it sits at the intersection of hardware, software, animal behaviour, and real ranch operations, and the people who represent it need to know it inside out. You'll be part of the team that makes sure that's always true.
Every customer-facing hire across Support, Onboarding, and GTM goes through a program your team owns, and your job doesn't stop there. You'll own their ongoing product knowledge too, making sure that as Halter evolves, so does the capability of the people representing it. You'll build the content, run the sessions, assess competency, and stay close enough to the teams you support that you always know where the gaps are. Your job is to make sure our customer-facing people know the Halter product so well that every rancher and their animals get the best experience possible.
If you genuinely believe that how you train your people is how you treat your customers, and you want to own that at one of the most exciting and innovative companies in agtech, this role is for you.
WHAT YOUR DAY COULD LOOK LIKE
Build & Run the new starter training programme: A program covering all new customer-facing hires across Onboarding, Support, and GTM, including camps out on customer farms and at our R&D ranches. You need to be comfortable around cows. Like, actually comfortable.
Own the seasonal training calendar: As ranching seasons change, so does what our teams need to know. You'll make sure the training program keeps pace, so our people are always ready for what's happening on farm.
Build training content: Writing modules, building assessments and tests across the full product suite, from collar behavior to virtual fencing to app workflows.
Get ahead of new product: Working with Product and Product Marketing ahead of releases so the training is ready when the product goes live, not after.
Own the ongoing education: Making sure that as the product evolves, the teams' knowledge evolves with it. New features don't just get trained once and forgotten.
Work with Customer Enablement: Staying close to what ranchers are asking and struggling with, and making sure our internal teams are more across the product as than the ranchers using it every day.
Run competency assessments: With both new starters and existing team members, testing where they're at, and giving them straight feedback on where they're strong and where they need more reps.
Stay close to the teams: Sitting in on support calls, joining ranch visits, talking to team leads, and figuring out where knowledge is actually breaking down, then feeding that back into the program.
Keep the learning pathways current: Maintaining content and assessments as the product evolves. Outdated training is worse than no training.
Use AI to make the human parts better. Figuring out where AI can handle the baseline so your time goes on the things that actually need a person.
THIS COULD BE FOR YOU IF
- People are better for having been taught by you. You hold a room and make things click.
- You love the craft of teaching. You notice where someone's getting stuck and you adapt.
- You care about the impact on our customers, not just the programme.
- You're sharp on project management. You're running a training calendar across multiple teams and nothing slips.
- You're detail-driven. Your content is accurate, well-structured, and clearly thought through.
- You're a strong cross-functional collaborator. You'll be embedded across Support, Onboarding, GTM, Product, and Product Marketing and you build trust fast.
- You can turn a complex product workflow into training content people can actually use, in writing and in person.
- You're genuinely curious about how the product works and you chase the detail.
- You have an AI-first mindset and you're curious about how to use it to make training smarter.
- You're comfortable on ranch and around livestock. This is a hands-on role and you'll be getting out there regularly.
- You have a genuine interest in ranching and agtech. Our product touches hardware, software, animal behaviour, and farm operations and you need to find that interesting.
- You get stuff done.
BONUS SKILLS YOU COULD BRING
- Experience working alongside Support, Onboarding, Customer Success, or field-based GTM teams.
- Experience building training collateral, written guides, assessments, short videos, or visual explainers.
- Familiarity with adult learning principles.
- Comfort using data to spot where knowledge gaps are showing up.
- Experience in or exposure to agtech, farming, or complex technical products.
OUR BENEFITS
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building.
- Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture.
- Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy.
- Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth.
- We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options.
OUR OFFICE FIRST APPROACH
There's a reason you visit your friends in person, live with your family and don't do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don't like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We're office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what's best for Halter.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
Solvd Cloud, Infra, Data & Security is growing fast, and our architecture leadership needs to keep up. We need someone who can take an unclear problem, define it, design the answer, and make sure it ships. You'll set technical direction across cloud, infrastructure, and data. You'll shape engagements and roadmaps before they're committed. And you'll stay close enough to delivery that what we design is what gets built. We operate AI-first: you'll use AI as a daily tool to move faster and multiply what you and the teams around you can deliver.
There will be ambiguity. That's the job. The plans don't exist yet, and you'll help write them.
WHY THIS ROLE, WHY NOW:
- You'll help define the business, not inherit it. The Cloud BU is rapidly scaling. The patterns, standards, and team habits you set now become how we operate.
- The scope is broad on purpose. It covers cloud foundations, Kubernetes platforms, data, and AI workloads, so you won't be boxed into one layer.
- Decisions move quickly. You'll work directly with BU leadership, and decisions take days, not quarters.
- The problems are current. The work is getting AI workloads into production safely, building data platforms that are governed, and keeping cloud spend under control.
WHAT YOU'LL OWN:
- Architecture direction. You'll define reference architectures, landing zones, and standards across AWS and Azure, Kubernetes, and infrastructure-as-code. You'll decide what we standardize and what we leave flexible.
- Data and AI platforms. You'll design lakehouse and warehouse, streaming, and governance patterns. You'll also design the platform layer that moves GenAI and agentic workloads from prototype to production, covering access control, evaluation, observability, and cost guardrails.
- Solution shaping. You'll lead technical discovery, size and de-risk the work, and write the solution designs and technical scope that teams commit to.
- AI-accelerated delivery. You'll use AI tools across the architecture lifecycle: discovery synthesis, design drafts, IaC and code generation, review, documentation, and estimation. You'll turn what works into repeatable patterns and prompts the team adopts. You'll also set the guardrails for how AI is used with client and production data.
- Security and compliance by design. You'll own IAM, network segmentation, secrets management, and logging. Your designs need to hold up to SOC 2, ISO 27001, and regulated-industry scrutiny without slowing delivery down.
- Cost and operability. Every design ships with a run cost, reliability targets, an observability plan, and a rollback path.
- Raising the bar. You'll run design reviews, mentor architects and senior engineers, and turn repeat solutions into reusable accelerators.
WHAT YOU BRING:
Have 12+ years in infrastructure, cloud, or data engineering, including several years as the accountable architect for production systems at scale.
Have deep hands-on experience with AWS and/or Azure, production Kubernetes, and Terraform (or an equivalent IaC tool). You can still review a pull request credibly.
- Have designed and shipped modern data platforms, such as [Databricks / Snowflake / Fabric / Redshift], including governance and data quality, not just pipelines.
- Think security-first. IAM design, zero-trust networking, encryption, and audit readiness are defaults for you, not afterthoughts.
- Use AI as a force multiplier, not a novelty. You can show concrete examples of AI shortening your delivery timelines or expanding your output. You also know where it fails, and you verify what it produces before anything reaches production.
- Can explain a tradeoff to a CFO in the morning and debug it with an engineer in the afternoon.
- Act under ambiguity. You write the first draft of the plan instead of waiting to be handed one, then adjust it as you learn.
NICE TO HAVE
- You've put GenAI or LLM systems into production (RAG, evaluation, guardrails, agent orchestration).
- You have multi-cloud or hybrid experience at enterprise scale.
- You've worked in regulated industries such as financial services, healthcare, or the public sector.
- You hold AWS Solutions Architect Professional, Azure Solutions Architect Expert, or CKA. These help but aren't required.
- You've built an architecture practice or center of excellence from an early stage.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: San Francisco, California
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior Field Marketing Manager to own and drive our North America field marketing strategy. In this role, you will lead the strategy, planning, and execution of high-impact field marketing programs — trade shows, executive-level programs, and regional activations — that connect Workato sales and leadership with prospects, customers, partners, and our developer community to drive new logos, accelerate deals, expand accounts, and fuel pipeline.
In this role, y
ou will also be responsible to:
Owning the strategy and end-to-end execution of events, experiences and executive program calendar across North America aligning investment to pipeline and revenue priorities
Partner closely with sales and extended teams including Demand Generation, Product Marketing to ensure the right implementation of programs to drive pipeline and ROI
Designing and leading executive briefings, roundtables, and account-based field programs in close partnership with sales leadership and the ABM team
Building and scaling our sales enablement event motion, including training, webinars, and workshops that arm sellers to drive pipeline for core sales team.
Leading regional field activations — dinners, sponsorships, and co-branded events with partners and customers — from concept through measurable results
Managing relationships with internal stakeholders, agencies, and vendors to deliver seamless, on-brand event experiences, negotiating contracts and holding partners accountable to scope and budget
Setting the standard for post-event reporting and pipeline attribution, delivering insights and recommendations to sales and marketing leadership
Building and maintaining the North America field marketing calendar and strategy, keeping cross-functional teams aligned and prioritized
Mentoring and providing guidance to field marketing associates/coordinators supporting program execution
Acting as a strategic advisor to regional sales leaders, translating pipeline and account goals into targeted field marketing plans
Requirements
Qualifications / Experience / Technical Skills
5–8+ years of B2B field marketing, event marketing, or demand generation experience, ideally in enterprise SaaS
Proven track record designing and executing regional marketing programs that measurably contributed to pipeline and bookings targets
Experience owning a field marketing budget, including forecasting, vendor negotiation, and ROI reporting
Demonstrated success planning and running executive-level programs (briefings, roundtables, advisory events) for enterprise audiences
Working knowledge of account-based marketing (ABM) principles and experience partnering with ABM and sales teams on account-level strategy
Proficiency with Salesforce, Marketo, and event platforms such as Cvent; comfort working with pipeline and attribution reporting
Experience managing or mentoring junior team members or coordinators is a plus
Willingness to travel across North America as needed to support events (approximately 25–40%)
Soft Skills / Personal Characteristics
Strategic thinker who can also roll up their sleeves to execute flawlessly under tight timelines
Confident, credible communicator who can influence and align senior sales and marketing stakeholders
Highly organized program manager comfortable owning multiple concurrent, high-visibility initiatives
Data-driven approach to measuring program impact and making the case for continued or reallocated investment
Collaborative operator who builds trust quickly with global, cross-functional teams, partners, and vendors
(REQ ID: 2980)
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses.
You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with confidence.
This is a technical leadership role for someone who can build an exceptional team, earn the trust of senior engineers, and bring clarity to high-stakes situations. You’ll develop a function that scales through software, automation, and strong partnerships, while staying close enough to the work to challenge detection designs and guide complex investigations.
WHAT YOU'LL DO
- Build and lead the organization. Hire and develop detection engineers, incident responders, and technical leaders; establish clear ownership and a culture of curiosity, sound judgment, and continuous learning. Own the roadmap, staffing plan, and investment decisions.
- Own incident response and crisis readiness. Lead Harvey’s response to major security incidents, coordinating investigation, containment, recovery, and executive communication. Build clear severity criteria, escalation paths, playbooks, and sustainable 24/7 coverage for critical threats; develop incident commanders and cross-functional responders through exercises.
- Build detection as an engineering capability. Set the technical direction for telemetry, detection pipelines, forensic tooling, and response automation across cloud, endpoint, identity, SaaS, and application environments. Apply software engineering practices to test detections, improve signal quality, and reduce manual work; evaluate AI-assisted investigation with measurable quality and appropriate human oversight.
- Focus defenses on meaningful threats. Use threat intelligence, hunting, and an attacker’s perspective to prioritize scenarios that matter to Harvey, including account compromise, data theft, insider risk, privileged-access abuse, and abuse of AI-enabled workflows. Partner with offensive security and platform owners to validate coverage and close blind spots.
- Make response a company capability. Partner with Engineering, IT, Legal, Privacy, Communications, and Customer Trust on sensitive investigations and crisis decisions. Establish clear escalation and decision authority, preserve evidence, and provide accurate findings to support Legal-led notification and disclosure decisions. Prepare cross-functional responders to contribute when incidents require broader support.
- Turn incidents into lasting improvements. Drive blameless reviews and ensure corrective actions have owners, deadlines, and verified outcomes. Measure detection coverage, time to detect and contain, recurring failure modes, and responder workload, and use those results to guide investments and reduce customer impact.
WHAT YOU HAVE
- Experience building and leading Detection and Response, incident response, or security engineering teams in a technology company with complex production systems. A record of hiring strong engineers, developing technical leaders, and scaling both the team and its operating model.
- Deep incident response experience and demonstrated judgment during serious security events. You can lead investigations with incomplete information, make timely containment decisions, and communicate clearly with executives, engineers, and business partners. You bring composure, integrity, and discretion to sensitive investigations and decisions under scrutiny.
- Strong technical foundations in cloud infrastructure, operating systems, networking, identity, and attacker tradecraft, with depth in detection engineering, threat hunting, or digital forensics. You understand how to investigate across corporate and production environments.
- An engineering approach to security operations, backed by experience building detection platforms, investigation tools, or response automation. You can evaluate architecture and code, guide senior engineers, and make practical decisions about what to build, buy, or retire.
- The ability to turn business risk into a focused strategy and deliver it through influence and partnership. You balance urgent response with long-term engineering work and build a demanding, supportive environment where people can do their best work.
Experience protecting enterprise SaaS, sensitive customer data, or AI/ML environments is especially valuable, as is experience investigating insider threats, partnering on privileged-access governance, or leading response under regulatory and public scrutiny.
At Harvey, you’ll shape how an AI company detects and responds to threats as its products and customers evolve. Your team’s work will directly protect customer trust and help make security a durable foundation for the business.
COMPENSATION
$280,000 - $385,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses.
You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with confidence.
This is a technical leadership role for someone who can build an exceptional team, earn the trust of senior engineers, and bring clarity to high-stakes situations. You’ll develop a function that scales through software, automation, and strong partnerships, while staying close enough to the work to challenge detection designs and guide complex investigations.
WHAT YOU'LL DO
- Build and lead the organization. Hire and develop detection engineers, incident responders, and technical leaders; establish clear ownership and a culture of curiosity, sound judgment, and continuous learning. Own the roadmap, staffing plan, and investment decisions.
- Own incident response and crisis readiness. Lead Harvey’s response to major security incidents, coordinating investigation, containment, recovery, and executive communication. Build clear severity criteria, escalation paths, playbooks, and sustainable 24/7 coverage for critical threats; develop incident commanders and cross-functional responders through exercises.
- Build detection as an engineering capability. Set the technical direction for telemetry, detection pipelines, forensic tooling, and response automation across cloud, endpoint, identity, SaaS, and application environments. Apply software engineering practices to test detections, improve signal quality, and reduce manual work; evaluate AI-assisted investigation with measurable quality and appropriate human oversight.
- Focus defenses on meaningful threats. Use threat intelligence, hunting, and an attacker’s perspective to prioritize scenarios that matter to Harvey, including account compromise, data theft, insider risk, privileged-access abuse, and abuse of AI-enabled workflows. Partner with offensive security and platform owners to validate coverage and close blind spots.
- Make response a company capability. Partner with Engineering, IT, Legal, Privacy, Communications, and Customer Trust on sensitive investigations and crisis decisions. Establish clear escalation and decision authority, preserve evidence, and provide accurate findings to support Legal-led notification and disclosure decisions. Prepare cross-functional responders to contribute when incidents require broader support.
- Turn incidents into lasting improvements. Drive blameless reviews and ensure corrective actions have owners, deadlines, and verified outcomes. Measure detection coverage, time to detect and contain, recurring failure modes, and responder workload, and use those results to guide investments and reduce customer impact.
WHAT YOU HAVE
- Experience building and leading Detection and Response, incident response, or security engineering teams in a technology company with complex production systems. A record of hiring strong engineers, developing technical leaders, and scaling both the team and its operating model.
- Deep incident response experience and demonstrated judgment during serious security events. You can lead investigations with incomplete information, make timely containment decisions, and communicate clearly with executives, engineers, and business partners. You bring composure, integrity, and discretion to sensitive investigations and decisions under scrutiny.
- Strong technical foundations in cloud infrastructure, operating systems, networking, identity, and attacker tradecraft, with depth in detection engineering, threat hunting, or digital forensics. You understand how to investigate across corporate and production environments.
- An engineering approach to security operations, backed by experience building detection platforms, investigation tools, or response automation. You can evaluate architecture and code, guide senior engineers, and make practical decisions about what to build, buy, or retire.
- The ability to turn business risk into a focused strategy and deliver it through influence and partnership. You balance urgent response with long-term engineering work and build a demanding, supportive environment where people can do their best work.
Experience protecting enterprise SaaS, sensitive customer data, or AI/ML environments is especially valuable, as is experience investigating insider threats, partnering on privileged-access governance, or leading response under regulatory and public scrutiny.
At Harvey, you’ll shape how an AI company detects and responds to threats as its products and customers evolve. Your team’s work will directly protect customer trust and help make security a durable foundation for the business.
COMPENSATION
$280,000 - $385,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
San Francisco, CA
middleLondon, United Kingdom
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УдалённоNorth Macedonia; Serbia; Bosnia and Herzegovina; Romania; Montenegro; Bulgaria; 📍 Eastern Europe preferred; nearby time zones are welcome if you can consistently support the collaboration schedule
juniorCape Town, South Africa
Limassol, Cyprus; Full relocation support and working visa sponsorship