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Location: Buenos Aires, Argentina Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Aleph is seeking a strategic, high-energy Programmatic Specialist to represent Spotify across the LATAM region. You don't need to be a hands-on trafficker or optimizer, but you do need to speak the language of DSPs, SSPs, and Ad Exchanges fluently enough to sell with real credibility, handle objections, and guide agencies through the offering. What you'll do Own revenue targets and pipeline growth for Spotify's programmatic solutions (self-serve, PMPs, always-on activations) across LATAM markets. Proactively prospect and identify new opportunities, and unblock stalled ones within agencies and brands — finding the right internal contact, the right angle, and the right moment to move a deal forward. Build and maintain strong relationships with agency programmatic desks, buying, strategy, and digital teams across multiple markets — know how agencies are structured internally and how to navigate them. Evangelize Spotify's programmatic offering to agencies and clients, driving upsell and always-on activations, and supporting partners with any questions along the way. Translate campaign performance data into insights and business narratives that resonate with clients at a strategic level. Train and mentor sales team members on programmatic positioning and talking points. Stay current on programmatic trends, self-serve platform dynamics, and industry best practices to keep pitches sharp and relevant. Represent Spotify/Aleph at industry events, building market presence across the region. Work with third-party vendors and partners to strengthen the offering, and coordinate with internal specialist/operations teams to ensure smooth execution once a deal is won. What you need for this role 5+ years of experience in advertising sales, business development, or account management within programmatic/digital advertising. Solid working knowledge of programmatic fundamentals: DSPs, SSPs, Ad Exchanges, and self-serve platforms — enough to sell and defend the offering with authority, even if you're not the one operating it day to day. Proven track record building agency/client relationships and driving revenue growth across LATAM markets (regional exposure strongly preferred). Strong understanding of agency internal structures and dynamics — you know who to talk to and how to get in the door. Comfort with data at a consumption level: able to read dashboards and performance reports and turn them into a compelling client story (Salesforce, Sheets/Slides, Excel). A genuinely commercial mindset — you love prospecting, relationship-building, and closing; programmatic is your specialty, not just a technical checkbox. Exceptional storytelling, negotiation, and presentation skills; comfortable holding a room at C-suite level. Full professional proficiency in Spanish and English. What will make us really love you Commercial Drive — You love the chase: prospecting, unblocking, closing. Enough Data Fluency to Sell — You can read a dashboard and turn it into a story, even if you're not the one building it. Adaptability — Comfortable moving between a strategic C-suite pitch and a technical programmatic conversation in the same day. AI-Curious by Default — When a new tool shows up, you test it and fold it into how you sell — briefs, pipeline signals, prospecting — rather than just tolerating it. Passion for music, audio culture, or the creator economy — You get why audio matters to brands and to people, and that shows up in how you pitch. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: São Paulo, Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. What You’ll Do Plan, coordinate, and execute technical support activities for database users and infrastructure Provide database support remotely and on-site as required Register, analyze, diagnose, prioritize, and resolve database-related requests Provide users with clear technical guidance and issue-resolution updates Troubleshoot database incidents and escalate complex or high-impact issues appropriately Support database implementations, migrations, and technology-transfer activities Perform preventive and corrective maintenance to ensure database reliability Monitor database performance, capacity, availability, and overall health Identify potential issues and take corrective action before they affect system availability Administer and configure database management systems according to established security standards Support backup, storage, recovery, and business-continuity processes Follow defined service-level agreements for response times, escalation, and downtime notifications Maintain accurate technical documentation, procedures, and operational records Collaborate with infrastructure, application, security, and support teams Contribute to the long-term stability and sustainability of the database environment What You Bring Experience administering databases across production, testing, and development environments Hands-on knowledge of SQL Server and Oracle Experience administering and configuring backup and storage solutions Understanding of database security requirements and access controls Knowledge of backup and recovery strategies Experience monitoring database performance, capacity, and availability Ability to troubleshoot database incidents and support technical migrations Ability to prioritize and reclassify database support tasks based on urgency and business impact Strong analytical, critical-thinking, and problem-solving skills Clear communication and effective collaboration skills Proactive approach and strong sense of ownership Bachelor’s degree in Information Technology or a related field Nice to have Experience with MySQL, PostgreSQL, or MongoDB Experience working in cloud environments, preferably AWS Knowledge of Shell, PowerShell, or Unix scripting SQL Server or Oracle certifications English or Spanish language proficiency Experience using AI-powered tools to support technical work, troubleshooting, or productivity English level Upper-Intermediate Work Type: Hybrid, with on-site attendance twice per week Location : Sao Paulo, Brazil Work Schedule: 10:00 a.m. to 10:00 p.m. Shift Rotation: 12x36 — 12 hours worked followed by 36 hours off Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

General Information Location: Remote. Talents from the USA or Canada. French/English bilingual candidates are preferred for the Montreal hub. Overlap: 6hs with East Coast time zone, USA Commitment: full-time Length: 12+ month Required Skills: — 6–10 years of Salesforce administration and development experience with platform ownership responsibilities — Expert-level Salesforce Flow experience — Solid hands-on experience with Apex and Lightning Web Components (LWC) — Experience with Salesforce Experience Cloud and Service Cloud — Strong Salesforce release management experience — Experience with CI/CD for Salesforce environments — Strong knowledge of Salesforce security, sharing, permissions, and platform governance — Experience defining and enforcing coding and configuration standards through hands-on pull request reviews — Experience managing production Salesforce environments, including releases, sandbox strategy, backup, and recovery — Experience designing reusable Flow, LWC, and integration patterns for development teams — Experience leading or supporting P1 production incident response — Hands-on experience using AI coding copilots and agents in Salesforce development workflows — Experience with Salesforce metadata automation, test generation, org discovery, and AI-assisted pull request review — Ability to validate AI-generated code and automation before production deployment Optional Skills (not mandatory): — French and English bilingual proficiency — Salesforce Administrator certification — Salesforce Platform App Builder certification — Salesforce Platform Developer certification — Bachelor’s degree or equivalent experience Deliverables: — Own the Salesforce production environment, including releases, security, sandbox strategy, backup, and recovery — Define Salesforce coding and configuration standards and participate directly in pull request reviews — Build reusable reference patterns for Salesforce Flow, LWC, and integrations — Lead P1 incident response, including triage, remediation, and pairing with engineers on fixes — Drive a release cadence of two weeks or less in collaboration with QA and product stakeholders — Allocate and manage ongoing technical-debt capacity, targeting approximately 10–30% of engineering capacity — Own the AI-assisted Salesforce development toolchain, including coding copilots, test generation, org discovery agents, and pull request pre-review — Measure developer effective capacity when using AI-assisted workflows and identify friction caused by manual delivery processes — Automate operational runbooks and release-note generation while maintaining human approval for production-risk decisions — Use AI copilots and agents daily to accelerate discovery, development, testing, and documentation while remaining accountable for production decisions

Location: Ireland; London, England, United Kingdom About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We're looking for a passionate Product Designer to join our team and help shape the tools of the future. You should be a motivated self-starter with experience partnering with engineering teams and shipping real products. In this role, you'll work closely with product, engineering, and research to have a meaningful impact on Runway's design direction and future. WHAT YOU’LL DO - Lead design projects, including new features and improvements to our mobile and web platforms - Produce, iterate, and prototype concepts for creative workflows - Collaborate closely with the engineering and product teams to suggest product and process improvements - Contribute to maintaining visual and user experience consistency across our products WHAT YOU’LL NEED - Experience designing flows, prototypes and high-fidelity UI's for web products and strong visual design skills - Understanding of modern web technologies, web interactions, and usability standards - Experience delivering and iterating fast in close collaboration with engineering, product, and data teams - Ability and flexibility to iterate fast and often - Comfortable picking up unfamiliar parts of the product rather than waiting to be assigned only what you already know - Knowledge and understanding of the creative tool space - Bonus points if you have experience with creating functional prototypes using AI tools (Claude Code, Cursor, etc.) - At Runway, it’s always a bonus if you have artistic and creative potential (particularly skills with video/audio editing, icon/typography design, Illustration, etc.) Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION As a SDR at Tennr, you'll be at the forefront of our sales efforts, playing a key role in generating new business leads and opportunities. Your focus will be on creating a strong pipeline of prospective clients in the Healthcare and Insurance industries, utilizing your excellent communication skills and knowledge of our AI-enabled solutions. RESPONSIBILITIES - Conduct targeted outreach to potential clients in the Healthcare and Insurance sectors, through calls, emails, and social media channels. - Qualify leads, understanding their needs and determining how Tennr's solutions can address their challenges. - Schedule meetings and demonstrations between potential clients and our sales team. - Collaborate with marketing and sales teams to develop and refine lead generation strategies. - Maintain and update customer information in our CRM system. - Meet and exceed monthly targets for qualified opportunities. QUALIFICATIONS - Prior experience in sales development, lead generation, or a similar role. - Strong understanding of the Healthcare and Insurance industries is a plus. - Excellent communication skills, both written and verbal. - Ability to quickly grasp and articulate complex technological concepts. - Driven, self-motivated, and results-oriented with a passion for sales. WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia Coding agents are only as good as the context they're given. Most explore a repository like a new hire on day one – grepping, opening files, guessing. JetBrains Context replaces that with actual knowledge of your whole codebase and resources, served to any agent that asks. If you want to own the layer that decides what an agent knows before it writes a single line, this is for you. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do As agents get better at searching for themselves, what is the durable value of a managed retrieval layer? We need someone with an opinionated answer to own JetBrains Context as a product – defining what it is for, who it is for, how we measure success, and where it goes next. This is a hands-on role where you'll manage the product from a terminal and agent session rather than slides. You'll bridge the technical core and cross-functional teams: collaborating closely with engineering and ML teams on indexing pipelines and retrieval quality, working with Air, IDE, and Junie teams on integrations, and partnering with marketing, developer advocacy, sales, and customer success on positioning and adoption. You'll take full ownership of defining problem statements, setting explicit trade-offs, and balancing cost, latency, and freshness across the platform. Day to day, you will: Build and maintain a deep working understanding of chunking, embeddings, index freshness, retrieval, reranking, and agent-facing surfaces. Define and defend an opinionated vision for the product's evolution, including explicit target audiences, use cases, and key success metrics. Translate product strategy into actionable problem statements, priorities, plans, and milestones with an explicit definition of “done”. Communicate product direction clearly to engineering, leadership, cross-functional stakeholders, customers, and prospects. Analyze competing context and code-search products through direct use to establish clear differentiators and identify gaps. Define core operational and product metrics – index freshness, retrieval quality, agent task outcomes, adoption, retention, and unit economics – to guide decision-making. Represent the product externally by sharing roadmaps, publishing updates, speaking to developer audiences, and gathering community feedback. Partner with ML teams on model evaluation and platform teams on service scale, reliability, and cost. What you’ll bring A well-argued point of view on where AI-first development is going and what agents genuinely need from a context layer. Comfort with technical depth across embeddings, retrieval quality, sub-agents, tool-calling, indexing costs, and API design. The habit of using the product you build daily alongside competitors' tools. Communication that adapts to different audiences, from staff engineers and enterprise architects to conference attendees. A data-informed approach that combines telemetry, evaluation results, customer conversations, and market signals. Comfort with ambiguity and a preference for defining a new category over copying an existing one. What you’ll need Proven experience owning a complex developer, platform, or infrastructure product end to end, including strategy and roadmap. Hands-on familiarity with modern AI coding tools and agent workflows. The technical capability to work directly with engineering on retrieval behavior, APIs, data models, and integration surfaces. The ability to define metrics for quality-sensitive products and build evaluation habits that maintain product standards. Experience communicating a product externally through written content, talks, or community engagement. Practical experience with search, retrieval, RAG, developer search, or static analysis at scale is a plus. What success looks like Within your first months, you'll form and share a clear thesis for what JetBrains Context is and is not – one the engineering team recognizes as theirs and leadership can invest in. You'll establish a metrics story that distinguishes real retrieval quality from vanity usage, a roadmap with clear trade-offs, and a documented evaluation of serious competitors. Longer term, success means JetBrains Context becomes a deliberate choice for developers and organizations, agents get measurably better answers because it exists, enterprises adopt it for its governance and scale, and the market clearly understands its unique value because you've communicated it effectively. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-AA1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Auckland, New Zealand Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As a Law Enforcement Liaison and Blockchain Investigator, you will have a crucial role in connecting advanced blockchain technology with the efforts of law enforcement. Your expertise in blockchain analytics will be vital in decrypting complex virtual currency transactions, assisting in the discovery and prevention of financial crimes. This position requires a unique combination of technical knowledge, analytical skills, and a profound understanding of the blockchain ecosystem. Your role will require more than just analyzing data. You will also be responsible for converting complicated blockchain data into practical intelligence for law enforcement agencies. To stay ahead of the latest trends in virtual currencies and blockchain technology, you must take a proactive approach. This will ensure that our strategies and tools are always at the forefront of the industry. As part of this job, you will be responsible for detecting potentially illegal activities such as money laundering, fraud, and other financial crimes within blockchain networks. Your efforts will assist law enforcement agencies in their investigations and will be crucial in shaping the future of virtual currency security measures. Your work will have a direct impact on public safety and legal enforcement. In this role, you will be working in a collaborative environment where you will interact with different stakeholders such as law enforcement officers, cybersecurity experts, legal professionals, and management. This position provides a unique opportunity to make a significant impact in the fast-changing world of blockchain technology while adhering to the highest standards of legal and ethical compliance. Responsibilities: Employ state-of-the-art blockchain analytics tools to analyze virtual currency transactions. This includes tracing transaction histories, identifying patterns, and uncovering illicit activities within blockchain networks. Act as a primary point of contact for law enforcement agencies. Provide detailed, understandable reports and insights on blockchain activities to assist in criminal investigations. Efficiently respond to and action incoming requests from law enforcement. This involves gathering relevant data, conducting thorough analyses, and delivering timely and accurate information. Enhancing law enforcement's understanding of patterns and indicators of illicit activity on the blockchain. Stay abreast of the latest developments in blockchain technology, virtual currency trends, and regulatory changes. Apply this knowledge to enhance analytical methods and tools. Interdepartmental Coordination: Work closely with other departments, such as legal and compliance, to ensure adherence to regulatory requirements and company policies. Bachelor’s or Master’s degree in Criminal, Business Management, Finance, Computer Science, or a related field. Proven experience with blockchain analytics, preferably Chainalysis, TRM Labs or Elliptic. Deep and proven understanding of cryptocurrency transaction patterns and potential indicators of criminal activity. Strong analytical and problem-solving skills. Excellent communication and presentation skills, with the ability to translate complex technical information into understandable terms for law enforcement personnel. Experience working with law enforcement agencies is highly desirable. Ability to work independently and as part of a team in a fast-paced environment. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Office, EU We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Join us as a Head of Data Platform. Requirements : Education & Experience: — MSc in computer science, mathematics, statistics, physics or another quantitative field; PhD is a plus, not a requirement — research-grade methodology sits with the Quantitative Researcher — 5+ years in data engineering / analytics, incl. lead / management experience; built a trading / financial data platform from zero at a crypto exchange, HFT / electronic-trading firm, market maker, or trading fintech. Bank / enterprise-DWH background alone does not qualify — Personally carried production ownership of money data — trades, balances, positions, P&L — where a data error is a financial error Core Technical Skills — data platform: — Hands-on today: designs and ships pipelines personally — advanced SQL and Python; ClickHouse (or kdb+ / comparable columnar OLAP) in production — Streaming and batch in one architecture: Kafka or equivalent, event feeds with second-grade freshness alongside hourly aggregates; trading-day logic — metrics counted within a trading day that starts and ends at a fixed morning hour, with an automatic daily reset — Optimizes data footprint and computational overhead across every stage: selects the tech stack, partitioning logic, and execution flow based on cost-to-performance impact — Data-correctness engineering: reconciliation, idempotent backfills, late / duplicate event handling, data-quality monitoring and lag alerting — Vendor and API integration: institutional market-data providers (Kaiko / Amberdata class), exchange APIs, FX feeds; schema design and documentation others can build on Core Technical Skills — analytics & applied math: — Applied statistics at a working level: distributions, hypothesis tests and confidence intervals, correlation vs causation, time-series and aggregation pitfalls (session boundaries, survivorship, outliers) — enough to catch a methodological error in an analyst's query or notebook, and to have designed or reviewed metric / experiment methodology in past roles — Metric and semantic design: one written definition per metric (P&L, uptime, spread, fill rate) enforced across every report; analytical data models (marts / star schemas) that make those definitions computable and cheap to query — BI stack governance: Tableau / Grafana — performance, access control, versioned metric definitions; reviews dashboards for correctness rather than building them all himself — ML literacy: understands when a model is — and is not — needed and can supervise applied work; research-grade modeling remains the Quantitative Researcher's mandate Market & Domain Knowledge: — Trading data from practice, not textbooks: maker/taker, fees and rebates, perpetual funding, realized / unrealized P&L, inventory and exposure, order-book depth and spread, slippage, quoting uptime — Understands the consumers: how analysts, quants and desk heads use the data, and how market-quality / compliance metrics feed liquidity-provider terms — Has built and run a mixed organisation of data engineers and analysts: separate hiring bars and growth tracks, peer review of queries and dashboards as a standard, methodology documented before a number ships — Partners with quantitative research: turns the Researcher's methodology into production metrics and dashboards without distorting it; runs the sign-off process with quant and desk stakeholders — Treats balances and client data as confidential by default: access control, least privilege, audit trail, no raw-data leaks — Never ships silently wrong numbers: escalates early, cuts scope consciously, flags uncertainty in the data Mindset & Soft Skills: — Player-coach: the first months are personal hands-on delivery; scaling through the team runs in parallel, not instead — Speaks business: reports status in money and deadlines; prioritizes by P&L impact — which dataset unblocks which decision; no jargon walls with management and stakeholders — Owner of the direction's technical goals, not of a backlog: takes a business problem, decomposes it into tasks, executes and delegates Responsibilities — Platform: — Architect and ship the central data warehouse: every trade, position, balance and P&L across all trading services; an hourly contour for BI plus a real-time contour for monitoring; trading-day logic with automatic daily reset — Build the data layers behind LP terms: market quality (spread, depth near mid price, fill rate, per-order slippage), quoting-uptime start/stop events per maker and pair, external tier-1 benchmarks and FX feeds for regional fiat pairs — Close the data debt: gaps in realized-P&L coverage, history backfills, broken monitoring services — restore or replace — Set and hold agreed data-freshness targets and pipeline-health alerting; own schemas and documentation — Own analytics delivery end-to-end: the KPI rulebook published and signed, financial / attribution / historical-performance dashboards, compliance screens and provider scorecards — Enforce a single semantic layer: one definition per metric across every report; methodology documented before a dashboard ships — Quality gate: numbers are reviewed and challenged before they reach management; sign-offs from quant / desk collected per deliverable Responsibilities : — Hire leaders-first and onboard the technical team (~10 people: data engineering, analytics & BI, technical PM) per the approved hiring plan; hand tasks down without losing velocity — Single interface to exchange tech (requirements, acceptance, freshness targets) and to analytics / quant stakeholders; run delivery in Jira against the approved one-year roadmap — After the build: run the platform as a service to the direction — researcher-generated tasks, new metrics and pair groups, regular recalibration. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 22 business days of paid leave. Additional days off for national holidays.

Location: Remote Workplace: Remote At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $3B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich. We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide. WHAT THIS ROLE IS ABOUT Adapty powers subscriptions for thousands of mobile apps, and our clients don't come to us for a billing tool, they come to grow subscription revenue. This role exists to make that happen. You'll own a portfolio of 30-40 apps and act as their growth partner: understanding their funnel from ad click to purchase, finding where money leaks out, and bringing them concrete recommendations on paywalls, pricing, and A/B tests. You will be a sparring partner who knows subscription monetization as well as our clients do. This isn't a ticket-answering job. Proactiveness, retention, adoption, and expansion in your portfolio are yours to drive, which means you'll spend your time in analytics dashboards and in strategic conversations, and you'll be comfortable turning a good insight into a commercial one. WHAT YOU'LL BE DOING - Own a portfolio of 30-40 clients. You'll be the main point of contact and the person accountable for their retention, health, and growth. - Onboard new clients. After handoff from Sales, guide them through integration, help them build their first funnel and paywall, and get their campaigns live. - Close product adoption gaps. Audit how each client actually uses Adapty, spot underused features, and drive them to full adoption. Identify at-risk accounts early and act before renewal is in question. - Drive account growth. Run paywall and UA analyses, and come to clients with concrete A/B test recommendations that move their subscription revenue, not generic check-ins. - Unlock and close cross-sells. Identify expansion potential across the product line and own those deals through to closed-won. - Be the voice of the customer. Gather and relay feedback, bugs, and feature requests to the product team, and follow up so critical issues actually ship. - Know the product inside and out. You'll be expected to answer detailed technical questions and support complex use cases without escalating everything. WHAT WE'RE LOOKING FOR - Hands-on experience with in-app subscriptions. You've worked with subscription monetization directly, not just adjacent to it. - Full-cycle mobile growth background. Ideally you've owned traffic acquisition through to purchase: UA, funnel optimization, monetization, A/B testing. - Fluent English, written and spoken. - Comfortable with sales. You're not afraid to open a commercial conversation, ask for the expansion, and close it. - Sharp mind and strong communication. You can hold a strategic conversation with a founder or a growth lead and be taken seriously. - Independent and proactive. We don't micromanage — you own your accounts and your numbers. NICE TO HAVE - Experience at a SaaS company in the mobile industry - Working knowledge of Amplitude, Meta Ads, and creative testing. - Track record of measurable account expansion or upsell in a previous CS role. - Familiarity with support/CRM tools. WHAT'S IN IT FOR YOU - Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies. - Exceptional compensation directly tied to your results. - Direct communication and ownership. No bureaucracy, no politics, just impact. - Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices. - Professional support. Language learning, sports, health insurance, laptop coverage, and more.

Location: Seoul Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role   • You'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. • You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results. • You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations. • You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production. • You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs. • You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages. • You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world. • You will travel approximately 30 to 60% of your time. • Your role will involve spending time at the client’s office.   What You Will Do   Delivering value to the customers • Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives. • Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. • On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process • Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.   Product deployment • Guide and support customers in deploying our models and products into their infrastructure. • Work closely with customers to deploy relevant solutions according to their specific requirements. • Regularly liaise with the product and technical teams to relay feedback and suggest improvements. • Develop custom features for customers as needed.   Customer Onboarding • Responsible for onboarding customers on our products, providing guidance on deployment and integration • Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces   Project management • Define and track success metrics of the POC being rolled out at customers. • Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward.   What We're Looking For   • You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.) • You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect • You're experienced with deploying and managing AI-based products in production environments • You are fluent in Python • You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools • You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure • You have been involved in a customer facing role • You have strong project & stakeholder management skills • You have foundational knowledge in AI/ML/Data science • You have ability to connect technology and business value • You are result driven and resilient • Being familiar with sales qualification concepts is a strong plus   We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success.   Hiring Process (optional)   • Talent Acquisition screening call • 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min System Design • Panel (Home Prep & Restitution) • 30min Value Talk • Reference check   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Warsaw Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Game Engine QA to join the team and help us in crafting the high calibre games our fans have come to expect. Responsibilities Perform all kinds of manual testing Closely assist the programming team with testing specific changes before code is submitted to the main developer branches Write new and maintain existing automated tests (Python/Pytest and Lua) Follow priorities set by the QA Lead to ensure team-wide goals are met Test and help improve our production pipelines and tools Act as the first point of contact for the production team on technical issues Requirements Experience in programming and/or scripting Familiarity working with game engines Background using Perforce or other version control systems Good judgment in estimating the significance and consequences of bugs A rigorous, methodical, and resourceful approach to your work Self-disciplined, with strong self-learning skills Good communication skills, spoken and written, in English Passion for video games Desire to build a long-term career in QA Nice To Haves Prior experience in QA is a big plus Knowledge of JIRA and Jenkins Familiarity with the RPG genre What We Offer An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Trading Systems team builds the mission-critical order, execution, position, and risk infrastructure that powers OKX’s global trading platform. We operate at the intersection of high performance, correctness, resilience, and scale—where every design decision matters. We are seeking a Senior C++ Software Engineer to lead the design and evolution of our trading counter and core trading systems. This role is for an engineer who combines deep systems expertise with strong ownership: someone who investigates root causes, raises the quality bar across the engineering lifecycle, and turns individual learning into reusable team capability. What You’ll Be Doing Lead the architecture, design, and development of complex, high-performance C++ trading systems. Design reliable distributed systems, including consistency, fault tolerance, disaster recovery, and resilience strategies across system boundaries. Own work end to end—from technical proposals and design reviews through framework refactoring, implementation, deployment, production debugging, replay, and validation. Solve low-level systems challenges involving networking, protocols, concurrency, memory management, performance, and operating-system-level behaviour. Drive architectural improvements by identifying systemic issues and anti-patterns, such as overly coupled or “God Class” designs, and redesigning components with clear responsibilities. Build proactive quality safeguards, including automated testing, failure-injection scenarios, stability validation, monitoring, and replay-based verification. Design controlled experiments to validate architectural assumptions and diagnose complex production issues beyond surface-level symptoms. Work effectively across heterogeneous technology stacks, making sound engineering decisions at language, service, and platform boundaries. Independently explore and apply AI-assisted engineering practices across code understanding, solution design, cross-review, incident analysis, test validation, and knowledge capture. Raise engineering standards through thoughtful code reviews, technical discussions, and continuous improvements to development practices. Mentor engineers and share practical knowledge through documentation, playbooks, technical sessions, and reusable frameworks. What We Look For In You Bachelor’s degree or above in Computer Science, Software Engineering, or a related STEM field; equivalent practical experience is also valued. 5+ years of hands-on software engineering experience, with substantial experience building production C++ systems. Strong experience designing and evolving complex systems, with a clear understanding of architectural trade-offs. Proven knowledge of concurrency, multithreading, network programming, and performance optimisation in Linux-based environments. Hands-on experience with distributed consistency, high availability, fault tolerance, disaster recovery, or other system-level reliability designs. Strong understanding of computer systems fundamentals, including networking protocols, operating systems, memory, storage, and runtime behaviour. A track record of taking ownership proactively, from defining the problem to delivering and validating a robust solution. Exceptional debugging and analytical ability, with a habit of investigating why issues occur—not simply applying short-term fixes. Experience using automated tests, simulation, replay, or comparative experiments to validate system behaviour and reliability. Clear communication skills and a collaborative mindset; able to turn experience into documentation, standards, and practices that help the whole team. Nice to Haves Experience with exchange, brokerage, trading counter, order management, execution, market data, or other low-latency financial systems. Experience with event-driven architectures, messaging systems, or high-throughput distributed platforms. Familiarity with Rust, Java, Go, Python, or other languages used in multi-language production environments. Practical experience applying AI tools to improve software engineering workflows and code quality. Experience working with globally distributed, cross-functional engineering teams. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as our early Singapore-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across ASEAN, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our product development and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As our early CSM in Singapore, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of ASEAN and broader APAC customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as the early in-region CS presence, developing where needed, ASEAN-specific processes, playbooks, and best practices that account for regional business cultures You may be a good fit if you have: 8+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar) Mandarin language fluency Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset Passion for AI and interest in responsible development of advanced systems Experience working in and building a growing region, while navigating across time zones with US-based headquarters Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Sofia, Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our first line of defense against requests languishing in queues and losing valuable production time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the partner community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the production process. This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding partner expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods. How You'll Contribute: Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies, freight inquiries, and label generation issues Manage the end-to-end resolution of job cancellation requests and missing inspection documents Oversee PSS dispute resolutions Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals Collaborate cross-functionally with internal Operations and Quality CoE teams to bridge communication gaps and optimize manufacturing outcomes Build trust-based relationships with the partner community, providing transparent updates on project status and quality requirements Identify process automation opportunities and maintain rigorous documentation for revenue recognition Provide peer coverage to ensure continuous support Escalate complex risks to leadership while strictly adhering to Xometry's quality management systems What You'll Bring to Xometry: Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience) 4+ years of experience in supply chain and/or customer service, preferably in manufacturing operations Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group Knowledge of manufacturing processes, timelines, and documentation Strong analytical skills with the ability to implement solutions keeping production underway Self-starter with a take-charge attitude and ability to independently drive project completion Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders Excellent attention to detail and collaboration skills Proficiency in ERP tools and communication software Experience with quality management systems (e.g., ISO 9001) Ability to thrive in a fast-paced and high-growth environment Experience working with Xometry's digital marketplace or similar platforms is a plus Proficiency in data analysis tools (e.g., Google Sheets) is a plus Experience working in a manufacturing environment is a plus Conditions Language skills: English C1+ Holiday calendar: USA holidays Time Zone: Eastern Time - USA Benefits: Competitive salary and a comprehensive benefits package Health and life insurance Generous paid time off, including vacation, sick leave, and floating and fixed holidays Employee Assistance Program (EAP) and other wellbeing resources Team Spirit and Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone. Development Opportunities: We are a fast-growing company, and each new task is an interesting challenge for the team. We Care: We offer ongoing, free of charge well-being activities for our people and charity projects worldwide. Flexibility: Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty. Onboarding: We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one. Apply now and become part of our journey! #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Sofia, Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process. This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods. How You'll Contribute: Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively Perform regular portfolio reviews to document progress and identify potential delays Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction Identify technical blockers and building process issues that could stall order fulfillment Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities What You'll Bring to Xometry: Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience) Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group Knowledge of manufacturing processes, timelines, and documentation Strong analytical skills with the ability to implement solutions keeping orders on track Self-starter with a take-charge attitude and ability to independently drive project completion Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders Excellent attention to detail and collaboration skills Proficiency in ERP tools and communication software Experience with quality management systems (e.g., ISO 9001) Ability to thrive in a fast-paced and high-growth environment Experience working with Xometry's digital marketplace or similar platforms is a plus Proficiency in data analysis tools (e.g., Google Sheets) is a plus Experience working in a manufacturing environment is a plus Conditions Language skills: English C1+ Holiday calendar: USA holidays Time Zone: Eastern Time - USA Benefits: Competitive salary and a comprehensive benefits package Health and life insurance Generous paid time off, including vacation, sick leave, and floating and fixed holidays Employee Assistance Program (EAP) and other wellbeing resources Team Spirit and Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone. Development Opportunities: We are a fast-growing company, and each new task is an interesting challenge for the team. We Care: We offer ongoing, free of charge well-being activities for our people and charity projects worldwide. Flexibility: Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty. Onboarding: We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one. Apply now and become part of our journey! #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.