Вакансии

About Upstart: At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to power smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City. The Team: Upstart Bank is a technology-enabled bank combining innovative lending with disciplined balance sheet and risk management. The Treasury team manages the Bank's funding, liquidity, capital, investment portfolio, and interest rate risk across market conditions and economic cycles. Role and Responsibilities: - Own the Bank's asset and liability management (ALM) and interest rate risk measurement framework, including net interest income simulation, economic value of equity sensitivity, repricing gap analysis, and other measures to assess earnings and capital exposure across changing rate environments. - Lead implementation, configuration, and ongoing administration of the Bank's ALM platform, including data mapping and staging, source-to-model reconciliations, model controls, change management, vendor coordination, and issue resolution. - Develop, document, and regularly evaluate behavioral and market assumptions such as deposit betas and decay, loan prepayments and curtailments, repricing characteristics, funding rollover behavior, yield curves, and product optionality. - Perform sensitivity analysis, backtesting, and outcomes analysis. - Design and evaluate parallel and non-parallel rate shocks, ramps, curve twists, and business-plan scenarios. - Identify key drivers of risk, monitor limits and early warning indicators, and explain changes in the Bank's interest rate risk profile. - Recommend balance sheet, product pricing, funding, investment, and hedging actions to manage interest rate risk within approved appetite and limits. - Partner with business leaders to assess ALM implications of new products and balance sheet strategy changes. - Prepare ALM and interest rate risk reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators. - Support policy administration, model risk management, independent validation, examinations, audits, and continuous improvement of Treasury reporting. Minimum Qualifications: - Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or related field, or equivalent practical experience. - 10+ years of experience in bank treasury, asset and liability management, interest rate risk management, balance sheet management, or related discipline. - Experience in a commercial bank, community bank, or bank holding company applying ALM and interest rate risk concepts in a regulated environment. - Hands-on experience operating an ALM platform and producing net interest income and economic value sensitivity analyses under multiple rate and balance sheet scenarios. - Experience developing and governing model assumptions, reconciling source data to model inputs, analyzing model results, monitoring policy limits, and preparing ALM or IRR reporting for senior management or an Asset and Liability Committee. Preferred Qualifications: - Experience presenting ALM and interest rate risk analyses to senior committees, executive management, boards, auditors, and regulators. - Knowledge of bank regulatory guidance for interest rate risk and model risk management (OCC, Federal Reserve, FDIC). - Experience with fixed-rate consumer lending, retail and wholesale deposits, investment securities, derivatives, and balance sheet dynamics of a de novo or rapidly growing bank. - Advanced spreadsheet and financial modeling skills. - Proficiency with SQL or similar data tools. - Familiarity with ALM platforms such as Empyrean, QRM, BancWare, Moody's Analytics, or similar. - Experience supporting independent model validation, assumption backtesting, model change governance, hedging analysis, or funds transfer pricing. - CFA, FRM, or other relevant professional credentials are a plus. Position Location: - Remote within the United States. - Majority of work can be accomplished remotely with occasional in-person team onsite meetings once or twice per quarter. Compensation and Benefits: - Anticipated base salary range: $159,500 to $220,700 USD per year, depending on geographic location, skills, experience, and education. - Additional compensation includes target bonuses, equity compensation, and generous benefits packages including medical, dental, vision, and 401k. - Benefits include competitive compensation, retirement plans with company match, employee stock purchase plan (US only), comprehensive health coverage, health savings account contributions (US only), income protection benefits, paid time off and holidays, paid family and parental leave, family-centered benefits, employee assistance program, financial wellness resources, wellness and productivity allowances, team events, and onsite perks at offices. Equal Opportunity: - Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.

Take ownership of an assigned territory in Germany focused on net new logo and up-sell opportunities with Enterprise prospects and customers. Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer and prospect organizations.

You will leverage SQL, Python, and modern analytical tools to help optimize business strategies, monitor performance, and turn complex data into actionable insights. Derive Insights & Support Strategy:

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity AI is not a feature at OKX. It is the next fundamental layer of how we serve users, operate at scale, and maintain trust in a regulated, global market. We are hiring a Senior Directort of Product, AI & Agent (Chatbot) to own OKX's full AI product agenda — outward, through a crypto-native AI assistant that transforms how users experience our platform; and inward, through agentic systems that make our operations intelligent, auditable, and scalable. This is a single role with a unified mandate: building the AI layer that defines OKX's next decade. What You’ll Be Doing User-Facing AI Lead the strategy and execution of OKX's conversational AI assistant — an experience that lets users onboard, trade, stay informed, and get support through natural language. You will define what this product is, how it earns user trust, and how it deepens over time. Operational AI & Agent Systems Own the agentic AI roadmap for OKX's internal functions — compliance, risk, fraud, and operations. You will identify the highest-leverage workflows, lead their systematic transformation into agent-driven systems, and ensure every output is traceable and regulatorily defensible. AI Platform Own the product design of shared infrastructure that powers both mandates — orchestration, evaluation, safety architecture, and the governance layer that makes AI products configurable and auditable across all markets. What We Look For In You 12+ years in product & tech, with 5+ years in a senior leadership role owning technically complex products at scale Proven track record shipping conversational AI or agentic AI products — as the owner, not a contributor Deep familiarity with LLM product architecture: multi-agent systems, RAG, tool use, evaluation, and safety design Experience operating in regulated environments where auditability and explainability are hard requirements Strong consumer product instinct alongside operational product rigor Fluency in financial markets and what it takes to earn user and institutional trust Executive-level communication in English and Mandarin Nice-To-Haves Background in crypto, fintech, or financial services at global scale Graduate degree in a technical field Experience with successful Conversational AI or Agentic AI products Why this role OKX operates at a scale where the gap between what AI can do and what we have built is still enormous. This role exists to close that gap — on both sides of the platform, simultaneously. If that is the kind of problem you want to own, we want to talk. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity AI is not a feature at OKX. It is the next fundamental layer of how we serve users, operate at scale, and maintain trust in a regulated, global market. We are hiring a Senior Directort of Product, AI & Agent (Chatbot) to own OKX's full AI product agenda — outward, through a crypto-native AI assistant that transforms how users experience our platform; and inward, through agentic systems that make our operations intelligent, auditable, and scalable. This is a single role with a unified mandate: building the AI layer that defines OKX's next decade. What You’ll Be Doing User-Facing AI Lead the strategy and execution of OKX's conversational AI assistant — an experience that lets users onboard, trade, stay informed, and get support through natural language. You will define what this product is, how it earns user trust, and how it deepens over time. Operational AI & Agent Systems Own the agentic AI roadmap for OKX's internal functions — compliance, risk, fraud, and operations. You will identify the highest-leverage workflows, lead their systematic transformation into agent-driven systems, and ensure every output is traceable and regulatorily defensible. AI Platform Own the product design of shared infrastructure that powers both mandates — orchestration, evaluation, safety architecture, and the governance layer that makes AI products configurable and auditable across all markets. What We Look For In You 12+ years in product & tech, with 5+ years in a senior leadership role owning technically complex products at scale Proven track record shipping conversational AI or agentic AI products — as the owner, not a contributor Deep familiarity with LLM product architecture: multi-agent systems, RAG, tool use, evaluation, and safety design Experience operating in regulated environments where auditability and explainability are hard requirements Strong consumer product instinct alongside operational product rigor Fluency in financial markets and what it takes to earn user and institutional trust Executive-level communication in English and Mandarin Nice-To-Haves Background in crypto, fintech, or financial services at global scale Graduate degree in a technical field Experience with successful Conversational AI or Agentic AI products Why this role OKX operates at a scale where the gap between what AI can do and what we have built is still enormous. This role exists to close that gap — on both sides of the platform, simultaneously. If that is the kind of problem you want to own, we want to talk. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Copenhagen, Denmark About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we’re looking for a Senior Account Manager in our retail team who will play a key role in supporting our biggest retail partners and helping them succeed on our platform. If you’re eager to learn, enjoy working with different teams, and want to be part of shaping the shopping experience of the future, this could be the role for you. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Senior Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers. What you’ll be doing Own and develop the partnerships with some of our largest and most important accounts Build strong senior stakeholder relationships and act as a trusted advisor to drive long-term growth Lead quarterly business reviews to evaluate performance, identify opportunities, and define joint growth plans Understand merchant priorities and business challenges, translate them into clear actions, and co-create solutions that deliver measurable impact Identify and execute both gradual improvements and step-change growth opportunities across the partnership Drive revenue growth for both Wolt and the partner through a data-driven approach focused on commercial performance, profitability, and operational excellence Introduce, negotiate, and execute new Wolt products, services, and commercial opportunities to expand the partnership and unlock new revenue streams Use data and insights to identify trends, influence decision-making, and prioritize the highest-impact initiatives Act as the key point of contact between the partner and internal teams including Operations, Marketing, Support, Product, and Leadership Partner closely with Marketing to develop and execute strategic campaigns that drive customer acquisition, retention, and partner growth Bring structure, ownership, and hands-on execution while helping shape best practices in a fast-evolving environment Our humble expectations Proven experience in account management, customer success, sales, consulting, or another commercial role with ownership of large or strategic accounts Fluency in Danish is required for this position Strong commercial mindset with the ability to identify growth opportunities and turn insights into action Excellent stakeholder management and communication skills, with the ability to build credibility and influence at all levels of an organization Strong relationship-building skills and experience managing senior decision-makers Highly organized and proactive, with the ability to manage multiple priorities and drive initiatives independently High ownership, strong execution skills, and a track record of delivering measurable business results Comfortable working with data and translating analysis into business recommendations; advanced Excel and Google Sheets skills are expected, and experience with BI tools such as Looker or Power BI is a plus Experience in retail, FMCG, e-commerce, marketplace businesses, or a related industry is an advantage Experience managing large, complex, or strategic partnerships is a strong plus What we offer Help shape the future of retail at Wolt Denmark as an Account Manager, supporting and growing strong partnerships with leading retailers. You’ll work cross-functionally in a fast-moving tech environment, combining relationship-building, data insights, and problem-solving. Perfect for a driven team player eager to grow in account management within one of Europe’s fastest-growing companies. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Tirana, Albania About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Tirana Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth. What you’ll be doing You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country. Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency. Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology. Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office. Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense. Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors. Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements. Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them. Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget. Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met. On-site stakeholder liaison during planning and construction of office expansions. Responsible for space planning, tracking, move coordination, and new hire space accommodations. Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols. Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide. What we look for Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment Strong and passionate Customer focus Proven Vendor Management experience Event Management experience a bonus Enjoy taking ownership and solving problems independently and proactively. Excellent written and verbal communication skills in English Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills. Willing to participate in First Aider and Fire Warden Training and ready and willing  to provide assistance in an emergency Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

- Strong hands-on experience with Databricks, especially Databricks Jobs. - Advanced Python skills, writing notebooks daily from ingestion to the gold layer.

Location: India (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a Channel Manager to develop, execute and evolve our partner go-to-market strategy in India. You will work closely with Sales, Solution Engineering, Marketing, Operations and the leadership team to align sales and go-to-market efforts with our product, technical and sales development efforts. Your key task is to deliver immediate and future partner-sourced revenue growth, working primarily with Grafana's regional Systems Integrators and Value-Added Resellers. As our first dedicated channel hire in India, you will build an emerging partner community and shape the role, the strategy and the playbook inside a rapidly growing company where partners are a core part of go-to-market. This is NOT a programmatic channel and distribution role. This IS a sales-focused channel role for someone who thrives in a fast-paced environment, is comfortable owning a partner-sourced revenue number, and can build on a fast-growing channel business. What You'll Be Doing: Develop executive-level relationships with focus partners in India Own partner opportunity identification and deal acceleration to drive revenue targets Lead the identification, activation and development of regional partners Develop partner capabilities, co-sell motions and brand awareness initiatives Establish strong executive relationships to create partnership business plans Work with leadership to manage pipeline and revenue commitments Work across Grafana Labs on message alignment, operational coordination and evangelism of the partner strategy and program What Makes You a Great Fit: 7+ years of experience in channel sales or sales (selling with partners) Experience selling SaaS (open source technology is a plus), and familiarity with BEPIC and MEDDPICC selling methodologies A demonstrated history of consistent goal achievement at high-growth startups A consultative sales approach, with the goal of keeping customer, partner and community satisfaction exceptionally high Proven experience developing a high-performing channel strategy for SaaS vendors new to the India market Bonus Points For: Running low-touch deal cycles with partners independently of the direct sales team A demonstrated ability to increase partner-sourced revenue (NACV) contribution to India's overall revenue. Compensation & Rewards: In India, the OTE (On-Target Earnings) compensation range will apply for this role.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Москва В кластере мониторинга корпоративного портфеля Блока "Риски" открыта вакансия Senior DS (LLM & AI Agents). Ищем специалиста, способного проектировать эффективные LLM-решения для мониторинга кредитных рисков средних и крупных компаний в портфеле Сбера, формулировать и тестировать гипотезы их улучшения, разработать систему модельных и бизнес-метрик, писать код для внедрения в промышленный процесс. Обязанности * разработка мультиагентной системы мониторинга корпоративных клиентов * построение llm evals suite для контроля качества работы системы * построение RAG: сбор данных, настройка hybrid search, reranking * интеграция с другими агентами (A2A) и сервисами. Требования * опыт разработки и внедрения LLM-based решений и AI-агентов: от прототипирования до промышленной эксплуатации * опыт разработки в фреймворках: LangChain, LangGraph * опыт решения прикладных задач с использованием RAG, tool calling, structured output, multi-step reasoning и agentic workflows, включая интеграцию с корпоративными данными и сервисами * опыт применения асинхронного и многопоточного программирования (aiohttp, asyncio, multiprocessing) * знание классического ML (scikit-learn, pandas, scipy), основ математической статистики * владение git, SQL, bash. **Будет плюсом**: * опыт работы в финансовых организация и знание доменной области (кредитные риски) * опыт работы с Kubernetes, понимание принципов MLOps и CI/CD. Условия * работа в удобном и современном офисе недалеко от станции метро Кутузовская * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Machine Learning Engineer on our Trust & Safety Engineering team to build and operate the production systems that detect and stop abuse on the platform at internet scale. This is an engineering-first role, roughly 80% writing and shipping production code (services, pipelines, and infrastructure) and 20% modeling, taking detection and classification approaches from prototype to hardened systems. This is a hybrid role based in San Francisco or New York City, with three days a week in the office. What you’ll do Design, build, and operate production systems that detect and disrupt abusive behavior across the platform, with an emphasis on reliability, scalability, and observability Build and maintain machine learning (ML) infrastructure, including training pipelines, feature pipelines, serving infrastructure, and evaluation frameworks Ship large language model (LLM) and classical ML approaches for abuse detection and classification, turning prototypes into maintainable code Own systems end to end, from integrating a model into the platform through deployment, monitoring, and iteration Work with security, product, and infrastructure teams to turn abuse patterns and detection logic into production systems What you need 5+ years of software engineering experience building and operating production systems at scale Wrote production code in Python, plus JavaScript/TypeScript or Go Built and maintained ML infrastructure, such as training and serving pipelines, feature stores, or evaluation tooling Integrated LLMs into production systems, including prompt engineering and evaluation Bonus if you Built an open source ML tool Worked in the trust and safety, fraud, or abuse prevention domain Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States Workplace: remote Role Overview: The Content Curation Specialist is responsible for reviewing, validating, and curating written and audio content in line with established SOPs, checklists, and client guidelines. This role ensures accuracy, consistency, and timely processing across assigned queues while adhering to information security standards. Project Details Job Title: Hindi Content Specialist Working Hours:  PST  Duration: 12 Months. Salary/Compensation: $23/HR Location: USA (Remote) Key Responsibilities: Perform daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines. Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines. Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards. Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence. Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements. Follow information security, confidentiality, and secure work environment requirements (where applicable). Maintain high attention to detail while completing repetitive or high-volume tasks. Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency. Required skills  & Qualifications: Native level or fully bilingual fluency (spoken and written) in the Hindi language with strong cultural awareness of the Indian market(s). Exceptional attention to detail and ability to follow step-by-step procedures and quality standards. Basic problem-solving skills (identify the issue, gather evidence, follow the escalation path). Strong time management and ability to consistently meet productivity and quality expectations. Comfortable working with multiple tools and web platforms; ability to learn new systems quickly. Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers. Comfortable working in a role that may involve exposure to content some may find sensitive or offensive.   #L1-CC1

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Growth at Anthropic is about helping people discover what Claude can do and make it part of how they work, from someone's first session to an entire company rolling out Claude. We're a small design team working across all of Anthropic's products, on problems that often don't have established playbooks, because the products and the capabilities behind them change so quickly. We drive growth by making the product itself better, favoring foundational changes and new product experiences over small optimizations. Our focus spans whatever most limits Anthropic's growth, and priorities can shift quickly. As a senior Product Designer on Growth, you'll own how Claude grows with people who use it for their everyday work. You'll dig into why some people make Claude a habit and others don't, find the real bottlenecks, and lead the product changes that move them. You'll set the vision for this area, partner closely with product, engineering, and data science, and raise the quality bar for the designers around you. We're looking for designers who thrive in ambiguity and pair sharp diagnostic judgment with exceptional craft. You form a clear point of view from messy signals, prototype quickly to test it, and drive alignment across teams to ship it. You use tools like Claude Code to explore ideas and push what's possible. Key responsibilities Own growth for how people use Claude in their everyday work, end to end, as your full-time focus Diagnose what drives deep, habitual use and what blocks it, combining data, research, and hands-on time in the product Set an opinionated vision for the area and turn it into a roadmap with your PM, engineering, and data science partners Redesign core parts of the product to drive growth, from onboarding and first-run experiences to the everyday workflows people rely on most Shape hypotheses and experiments, and judge results with a nuanced view of how we win, not just the topline metric Deliver exceptionally crafted interactions and set the quality bar for your area Drive alignment with partner teams whose work touches your area, connecting individual use to team and company adoption Mentor other designers, and frame problems clearly enough that others can own them Prototype and test ideas quickly with Claude Code and other AI tools Minimum qualifications A portfolio of shipped product design work that shows product vision and a high level of craft Experience owning growth for a major product area end to end, including diagnosing problems and setting direction Deep growth design experience in activation, onboarding, retention, engagement, or expansion, on a product at meaningful scale Hands-on experience designing, launching, and interpreting experiments, and using them to make product decisions Fluency with product analytics such as funnels, retention, and engagement Proficiency with design, prototyping, and AI tools, such as Figma and Claude Code, and a habit of learning new tools to push what's possible Strong collaboration and communication skills, with experience driving alignment across product, engineering, and data science Preferred qualifications Experience leading growth strategy across multiple teams or product areas Experience designing enterprise/B2B SaaS, productivity, or collaboration tools Experience with product-led growth, from a single user to a team to a company-wide rollout Experience mentoring designers or shaping a design practice Comfort querying data yourself with SQL or a similar tool Experience prototyping with front-end code (e.g., HTML/CSS/JS) Experience defining AI-powered workflows for yourself or your team A clear point of view on when a product should ask for attention, and when it should stay out of the way Passion for building safe, beneficial AI that helps people do their best work Representative projects Diagnose why some people make a product part of their daily work and others drift away, then lead the changes that close the gap Redesign a core part of the product so people return to it more often and get more value each time Set the vision for a product's first-run experience and lead it through experiments to a redesigned, permanent flow Design the path from one person's daily use to their whole team adopting it The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Hanoi OR Ho Chi Minh City WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people. The Role: We are seeking a driven Technical Project Manager with proven problem-solving ability and excellent communication skills. The Lead Technical Project Manager should have wide-ranging experience, rely on their own judgement and discretion to think "outside the box," and resolve a variety of highly complex issues in creative and effective ways. The responsibilities for this role will include: Work on complex issues where analysis of situations, data, dependencies, and stakeholder needs requires in-depth evaluation of variable factors. Exercise judgment in selecting methods, techniques, tools, AI/agent workflows, and evaluation criteria for obtaining results. Own multiple projects and/or multiple programs, using structured project management practices and approved AI/agent tools to improve clarity, efficiency, and follow-through. Network with key contacts outside own area of expertise to understand dependencies, risks, requirements, and implementation constraints. Set cadence, governance, execution standards, and source-of-truth expectations for projects/programs. Coach others, delegate appropriately, and help teams adopt reusable project management practices, templates, and approved AI-enabled workflows. Leverage approved AI/agent tools to enhance project efficiency, including synthesis, status reporting, risk identification, decision tracking, stakeholder communication, and executive-ready summaries. Develop systems, procedures, analytics, and AI-assisted workflows to help management operate more efficiently and effectively. Carry out project management activities, including project planning, resource planning, status reporting, risk and issue tracking, dependency management, and decision follow-up. Define, maintain, and continuously improve analytics for business stakeholders, including dashboards, reporting views, and source-of-truth checks where appropriate. Demonstrate an understanding of technology and technology projects, including how AI/agent capabilities can improve project execution, operational efficiency, and decision-making. What You’ll Bring: 5+ years of technical experience required. Prior experience within a business consulting or project management function is required. Ability to operate independently, be a team lead, supervising a small team of consultants or TPMs. Comfortable working with senior management; willing to offer suggestions and opinions. Proven experience with driving and leading high impact projects. Ability to interpret and translate business needs into actionable practices. Capable of building trust through demonstrated competence and results. Excellent problem-solving ability with strong attention to detail in a fast-paced environment. Motivated by the transformational effects of technology-at-scale. Excellent communication skills in both verbal and written form, strong command of the English language. AI literacy: comfortable leveraging AI-powered tools (e.g., LLMs, copilots, automation frameworks) to enhance productivity and streamline day-to-day workflows. What We Offer: Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday We offer a strong culture of learning and development: training courses, library, speakers, share and learn events Learn from who sits next to you! Working in WQ you are surrounded by smart and talented people Premium Health Insurance and Employee Assistance Program Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family Team building activities every month: Local engagement events – Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc. Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams Happy-hour with tea break, snacks and meals every day in the office! By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls. This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way. This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe. Responsibilities Supplier onboarding Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels Validate supporting documents; set 1099-reportable and tax flags correctly Confirm third-party risk and restricted-party screening before activation Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding Partner with TPRM and IA teams on control requirements and continuous process improvement 1099 annual reporting Bank details and fraud prevention Own every bank-detail setup and change; validate against a bank letter on letterhead or an approved equivalent (void checks,  etc.) Run independent callbacks per policy using contact details sourced independently of the request, and record the evidence Validate international bank formats and addresses (IBAN, SWIFT/BIC, ABA, SEPA, BSB, IFSC, Japanese bank/branch codes) Identify and escalate business-email-compromise attempts and other payment-fraud red flags Data quality and maintenance Maintain vendor structure: parent/child and remit-to relationships, entity and country records, contacts and payment terms Lead vendor consolidation: eliminate duplicate vendors and bank accounts, execute merges and inactivations in batched, logged, reviewed changes Run periodic health reviews for dormant vendors, stale bank letters, missing tax forms and incomplete records; drive 1099 and TIN readiness for year-end Own periodic vendor deactivation campaigns Controls and audit Own the vendor-master SOX controls as the named control owner: maker-checker on every create and change, change-log review, evidence retained on every record Prepare the periodic review of bank-detail changes paid, and address Internal Audit and external auditor requests Partner with Finance Systems to design and maintain ERP security roles so vendor master, invoicing and payments stay separated Flag any suspicious vendor set-up activity through the appropriate channels Process, systems and improvement Own vendor-master documentation, intake checklists, requester guidance and service levels Serve as the vendor-data expert through process migrations, including data conversion and post-migration fixes Partner on automation: AI-assisted intake validation, document extraction, bank-format checks and a vendor self-service portal Report monthly on onboarding volume, cycle time, bank changes, exceptions and data quality, and use the data to improve the process Minimum qualifications 7+ years in vendor master or AP operations with 3+ years of ownership Owned a vendor master in an ERP end to end — process, controls and data — across multiple entities and countries Hands-on experience verifying bank details and preventing payment fraud: bank letters, independent callbacks, BEC red flags, international bank formats Experience with vendor tax documentation: W-9/W-8 validation, TIN matching, VAT/GST IDs, 1099 flagging Working knowledge of procure-to-pay controls — segregation of duties, maker-checker, change logs, audit evidence — and have performed or owned a SOX control Led a vendor data cleanup, consolidation or ERP migration and can show the outcome The confidence to hold the line with requesters, vendors and senior stakeholders under time pressure while staying clear and helpful Strong Excel or Google Sheets skills with large datasets (dedupe, lookups, reconciliations) and exceptional attention to detail Preferred qualifications Workday Financials vendor management, and experience with Zip, Coupa or a similar procure-to-pay platform SOX experience at a public company or one preparing to go public Experience supporting APAC and EMEA vendors in a high-growth, multi-entity company Experience designing or reviewing ERP security roles with a systems team Comfort using AI tools to automate validation, follow-ups and reporting The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Caitlin, Senior Manager, Technical Support at Customer.io , and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing. You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes. You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use. What we value Empathy and curiosity: You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable. Clarity: You explain complex technical concepts simply and help others do the same. Collaboration: You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal. Thinking at scale: You look at how we do things today and see what could work better for the whole organization, then you help make it happen. Continuous learning: You stay ahead of evolving standards and see change as a chance to improve how we work. What you'll do Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR) Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization What we're looking for 2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them Experience building or improving processes, documentation, or training that help a support or deliverability team scale Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience Located in the United States or Canada Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams Compensation & Benefits We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60 minute Case Study Review call with Cross-Functional Partners 30 minute video call with potential Team Member 30 minute final video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Limassol, Cyprus At PayDepot , we build several B2B and B2C fintech products, including payment infrastructure, crypto services, and financial platforms. One of our products, WinnerPay, is a payment service provider that helps merchants accept and send payments across Africa, Asia, and the CIS via cards, alternative payment methods (APMs), and crypto. We are growing rapidly and are looking for a Product Owner to join the WinnerPay team and drive the product end to end, from backlog management to product metrics. What you'll do Own the WinnerPay product backlog: shape it, prioritize it, and defend priorities with stakeholders. Evolve the PSP core: pay-ins, payouts, refunds and chargeback handling, provider routing and cascading, and onboarding new acquirers. Expand our APM coverage: choose and launch local methods (mobile money, UPI, QR payments, e-wallets and bank transfers) based on merchant demand and unit economics. Own key metrics: approval rate, checkout conversion, transaction speed and cost, chargeback ratio. Write clear requirements and user stories, accept the dev team's output, and run Scrum ceremonies (planning, PBR, demo, retro). Work with merchants and business development: gather requests, turn them into product decisions, and support onboarding of key clients. Partner with compliance team on merchant KYB, transaction monitoring. Develop the merchant dashboard, API and integration documentation. Track the market and competitors, and propose new products and directions. What we're looking for 3+ years in a product role (Product Owner/Product Manager), including 2+ years in payments: PSP, acquiring, payment gateway, bank or fintech. Solid grasp of card payment flows: authorisation, 3DS, tokenisation, refunds and chargebacks. Hands-on experience with APM flows: redirects, asynchronous statuses and refund handling for methods that don't support native refunds. Hands-on experience with settlement and reconciliation: matching provider reports against internal transactions, resolving discrepancies, and handling fees, rolling reserves and merchant payouts. Hands-on experience with payment provider integrations and APIs (REST, webhooks); able to read technical docs and speak the developers' language. Experience with Scrum/Kanban; confident with Jira and Confluence. Comfortable with data: basic SQL and BI tools. Fluent English (B2+) for documentation and partner communication. Nice to have Experience with local payment methods in Africa, Asia or CIS. Understanding of fraud prevention and risk management in payments. Experience with crypto payments and stablecoins. Knowledge of PCI DSS and AML/KYB requirements. What we offer Full relocation support and working visa sponsorship Competitive salary Days off when you need them What awaits you Working in a small and fast-paced Scrum team A practical role where you can influence how we work with data No bureaucracy - we focus on practical solutions and common sense Pleasant colleagues and a healthy internal culture A non-toxic environment with respect for work-life balance (we turn off Slack during vacations)

Location: Colombia; El Salvador; Guatemala; Honduras; Nicaragua; Bolivia, Plurinational State of We are seeking a sharp, empathetic, and detail-oriented Bilingual Employment Law Paralegal / Intake Specialist to support a growing U.S.-based employment law firm. In this dual-function role, you will be the first point of contact for potential clients who are often navigating difficult workplace situations, such as wrongful termination, discrimination, or wage disputes. You will be responsible for conducting thorough intake screening interviews, gathering critical case facts, qualifying leads, and supporting the attorney with essential pre-litigation paralegal drafting and document organization. If you have a solid background in U.S. plaintiff-side litigation, speak fluent English and Spanish, and possess an empathetic phone presence, we encourage you to apply! Key Responsibilities Intake & Screening Management: Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts. Case Fact Gathering: Collect detailed case information regarding employers, employment dates, termination reasons, pay issues, and protected class/activity indicators, documenting all data clearly in the CRM. Initial Case Qualification: Perform preliminary case evaluations (evaluating statute of limitations, employer size, at-will vs. contract status) and flag high-priority leads to the attorney on the same day. Client Onboarding & Scheduling: Send and track retainer agreements and intake forms via e-signature platforms, schedule consultations, and maintain the attorney’s calendar. Paralegal & Pre-Litigation Support: Organize client documents, build case chronologies, follow up with clients for additional records, and draft initial demand letters and administrative agency filings (EEOC, CRD, DLSE) using established templates. Requirements Experience: 1+ years of direct experience in a U.S. law firm as an Intake Specialist or Paralegal (preference for employment law, personal injury, or plaintiff-side litigation). Language & Communication: Exceptional bilingual fluency in English and Spanish with an American accent preference. Must possess a calm, compassionate, and professional phone presence. Written Skills: Strong written English capabilities; summaries and notes must be clear, complete, and structured enough for the attorney to evaluate without requiring follow-up calls. Software Proficiency: Hands-on experience with legal case management platforms (Clio, MyCase, Filevine, Lawmatics, or similar) and e-signature tools. Ethical Compliance: Clear understanding of confidentiality, HIPAA/PII protection, and attorney-client privilege. Work Setup & Terms Schedule: Full-Time (40 hours/week, Monday – Friday). Location: 100% Remote. Requirements: Noise-canceling headset, high-speed internet, and power/internet backup systems.