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Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the U.S. The Opportunity Grafana Labs is seeking a Staff Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers our Marketing Operations organization. You’ll build multi-agent architectures, LLM integrations, and backend services that connect AI models to internal and third-party data platforms. You’ll ship production systems that teams depend on daily. This is a high-autonomy role where you own the technical direction. You’ll identify the highest-leverage problems across Marketing, RevOps, and SDR teams, design the solutions, and ship them. You’ll define the technical direction for the automation platform (data models, API contracts, shared libraries, reference architectures) and partner with Data Engineering, GTM Systems, and Field Operations to build scalable, self-service automation that eliminates manual work and drives operational efficiency. What You'll Be Doing Agentic Systems & AI Infrastructure Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation Build modular, composable agentic systems using orchestration frameworks (LangChain, CrewAI, Anthropic MCP, or similar) that operate 24/7 across teams Develop reusable agentic skills that agents invoke across interfaces (Slack, dashboards, internal apps, CLIs) Implement observability and feedback loops including logging, performance metrics, prompt iteration, model evaluation, and cost management Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-loop escalation paths Systems Integration & Backend Services Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, Slack, CRMs, email, calendars, analytics tools) Architect data flows for retrieval-augmented generation (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure Automation & Workflow Enablement Partner with RevOps, Demand Generation, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes Design and deploy workflows using orchestration tools (n8n, Workato, or custom platforms) with CI/CD, testing, and production reliability standards Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently We invest heavily in developer productivity. You'll have access to AI coding assistants (Claude Code, Gemini CLI, OpenAI Codex, and others of your choice within security guidelines). We encourage pragmatic AI-assisted development paired with strong code review and quality standards. What Makes You a Great Fit 8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering 2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline Hands-on experience with LLM frameworks and patterns including prompt engineering, RAG, function calling/tool use, structured output parsing, and evaluation Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, parallel fan-out), state management, and production monitoring You diagnose business problems before writing code. You think in workflows and outcomes, not just functions. Deep familiarity with Google Cloud Platform, BigQuery, and serverless/containerized services (Cloud Functions, Cloud Run) Understanding of LLM failure modes and production mitigations including confidence thresholds, fallback logic, human escalation, and cost/latency management Proven ability to identify high-leverage problems, push back on low-impact requests, and deliver end-to-end with minimal direction Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code). You use AI to build AI systems Clear technical communicator who can explain complex systems in simple terms to both engineers and business stakeholders Bonus Points Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, Qdrant, pgvector) Familiarity with marketing or sales platforms (Salesforce, Customer.io, HubSpot, Marketo, Outreach) Experience with frontend frameworks (React, Slack Block Kit) for building user-facing AI tool interfaces Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks) Experience with workflow orchestration platforms (n8n, Temporal, Prefect, Airflow) Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources Prior work automating marketing, sales, or customer success workflows in a B2B SaaS environment Active in open-source communities. Grafana is built on OSS and we value engineers who share that DNA In the United States, the base compensation range for this role is USD $154,445 - USD $185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from Canada. Residents of Quebec are not eligible for this role. The Opportunity Grafana Labs is seeking a Staff Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers our Marketing Operations organization. You’ll build multi-agent architectures, LLM integrations, and backend services that connect AI models to internal and third-party data platforms. You’ll ship production systems that teams depend on daily. This is a high-autonomy role where you own the technical direction. You’ll identify the highest-leverage problems across Marketing, RevOps, and SDR teams, design the solutions, and ship them. You’ll define the technical direction for the automation platform (data models, API contracts, shared libraries, reference architectures) and partner with Data Engineering, GTM Systems, and Field Operations to build scalable, self-service automation that eliminates manual work and drives operational efficiency. What You'll Be Doing Agentic Systems & AI Infrastructure Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation Build modular, composable agentic systems using orchestration frameworks (LangChain, CrewAI, Anthropic MCP, or similar) that operate 24/7 across teams Develop reusable agentic skills that agents invoke across interfaces (Slack, dashboards, internal apps, CLIs) Implement observability and feedback loops including logging, performance metrics, prompt iteration, model evaluation, and cost management Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-loop escalation paths Systems Integration & Backend Services Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, Slack, CRMs, email, calendars, analytics tools) Architect data flows for retrieval-augmented generation (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure Automation & Workflow Enablement Partner with RevOps, Demand Generation, Regional Marketing, and SDR teams to scope high-impact automation problems, identify bottlenecks, and build solutions with measurable business outcomes Design and deploy workflows using orchestration tools (n8n, Workato, or custom platforms) with CI/CD, testing, and production reliability standards Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently We invest heavily in developer productivity. You'll have access to AI coding assistants (Claude Code, Gemini CLI, OpenAI Codex, and others of your choice within security guidelines). We encourage pragmatic AI-assisted development paired with strong code review and quality standards. What Makes You a Great Fit 8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering 2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, code review practices, and testing discipline Hands-on experience with LLM frameworks and patterns including prompt engineering, RAG, function calling/tool use, structured output parsing, and evaluation Experience building and operating multi-agent systems at scale including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, parallel fan-out), state management, and production monitoring You diagnose business problems before writing code. You think in workflows and outcomes, not just functions. Deep familiarity with Google Cloud Platform, BigQuery, and serverless/containerized services (Cloud Functions, Cloud Run) Understanding of LLM failure modes and production mitigations including confidence thresholds, fallback logic, human escalation, and cost/latency management Proven ability to identify high-leverage problems, push back on low-impact requests, and deliver end-to-end with minimal direction Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code). You use AI to build AI systems Clear technical communicator who can explain complex systems in simple terms to both engineers and business stakeholders Bonus Points Experience with vector databases or retrieval pipelines (Pinecone, Weaviate, ChromaDB, Qdrant, pgvector) Familiarity with marketing or sales platforms (Salesforce, Customer.io, HubSpot, Marketo, Outreach) Experience with frontend frameworks (React, Slack Block Kit) for building user-facing AI tool interfaces Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks) Experience with workflow orchestration platforms (n8n, Temporal, Prefect, Airflow) Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources Prior work automating marketing, sales, or customer success workflows in a B2B SaaS environment Active in open-source communities. Grafana is built on OSS and we value engineers who share that DNA In Canada, the base compensation range for this role is CAD 164,490 - CAD 197,389 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Workplace: Remote SUMMARY   Infrastructure Foundations builds and operates the multi-cloud platform underneath Temporal Cloud, turning the complexity of AWS, Google Cloud (GCP), and Azure into one cohesive platform the rest of Temporal builds on. Every cell we run is provisioned, managed, and safely changed by systems this team owns. When a customer's workflow runs, it runs on our work. We are heading into the next stage: Kubernetes-based infrastructure platforms built for the next orders of magnitude of growth.   We are looking for a Staff Software Engineer to design and build the next version of that platform. You will own a significant multi-component system, from the APIs other teams build on to how infrastructure state is modeled, changed, and recovered, and coordinate the engineers building its parts. You will stay close enough to the code to prove decisions out, build the capability roadmap for this area with the engineering manager, and lead through design reviews and the hardest incidents.   What makes this team different - Real multi-cloud, not multi-cloud on a slide. We run across AWS, GCP, and Azure and keep extending the platform to new providers. The abstractions you design are the ones every new cloud plugs into. - We build Temporal Cloud with Temporal. Cell creation, component deployment, and cloud provisioning run as Temporal workflows. You will shape how Temporal runs its own infrastructure on Temporal. - A platform transformation, not maintenance. HA/DR for our control infrastructure, a declarative model for the whole platform, and a deployment control plane, all designed while a live platform keeps running. - Everything sits on top of it. Nearly every team at Temporal depends on what we build, so the standards you set for this platform shape how those teams ship.   Responsibilities   - Multi-cloud architecture: Design the abstraction model that makes AWS, GCP, and Azure read as one platform. Decide where provider differences in IAM, networking, quotas, and failure modes get absorbed, and how new regions and providers plug in. - Own a significant system: Design and build the multi-component platform end to end, and coordinate the engineers working on its parts. Make the system-level tradeoffs between conflicting requirements, and make them explicit. - Declarative infrastructure model: Define how components are described, versioned, and reconciled across Kubernetes workloads and supporting cloud resources. Set the approach for reproducible environments, drift visibility, and safe reconciliation. - Deployment control plane: Design the shared inventory, dependency awareness, rollout sequencing, and approvals that let many teams change production safely. Keep orchestration and safety policy cohesive while integrating with the frameworks that execute deployments. - Reliability by design: Spot architectural flaws before they cost us performance or reliability. Make bounded blast radius, progressive rollouts, observability, load and failure testing, and recovery part of every design. Stay cool in the hardest incidents, then bring what we learn back into the platform. - Roadmap and judgment: Build the capability roadmap for this area with the engineering manager. Scope big ideas down into well-understood pieces, evaluate the viability of requests from other teams, and weigh technical and business risk when the path isn't clear. - Raise the bar: Define the team's development process and operational best practices. Coach Senior engineers and invest in their growth, lead design reviews, and catch the critical PRs, as a keeper of standards who is seen as a value-add, not a blocker. Help hire the engineers who will build this with you. - Cross-team collaboration: Work with Traffic, Control Plane, Developer Productivity, Security, and service owners. Communicate complex designs clearly, influence toward the right course of action, and earn adoption through useful abstractions and dependable operations. Own compatibility and migration as the platform evolves.   Qualifications - 10+ years building software, including significant time designing and operating distributed infrastructure in production. - Production infrastructure experience on at least two of AWS, GCP, and Azure, including building, operationalizing, and scaling Kubernetes-based platforms across them. - Deep Kubernetes knowledge: scheduling, controllers and reconciliation, resource management, isolation, and upgrade safety. - A record of designing and building a significant multi-component system and coordinating other engineers to deliver it, ideally through a substantial infrastructure transition while production kept running. - Proficiency across a diverse set of technologies, with strong coding skills in Go or another systems language. You still write meaningful code. - Excellent written and verbal communication. You can explain complex systems, make tradeoffs explicit, and drive alignment with engineering and leadership. - Bachelor's degree in Computer Science or a related field, or equivalent practical experience.   Required Skills - Multi-cloud platform thinking: reusable abstractions that account for provider differences and stay secure, observable, and maintainable. - Kubernetes architecture and operations judgment, especially recovery under failure. - System-level tradeoffs and good judgment in ambiguous situations, balancing foundational work, customer needs, and unplanned operational demands. - Raising the bar through design reviews, code reviews, coaching, and clear technical writing.   Preferred Experience   - All three providers. Building and operating infrastructure across AWS, GCP, and Azure, especially bringing a new provider onto an existing platform. - Building Kubernetes controllers and operators, including cloud resource controllers like Crossplane or AWS Controllers for Kubernetes (ACK). - Upstream open source contributions or maintainer experience in Kubernetes, CNCF, or similar infrastructure projects (conference talks are a bonus). - Deployment control planes, progressive delivery, dependency-aware rollouts, and safe migrations of production infrastructure. - Automating lifecycle management, such as patching and upgrades, for cloud native software across a large fleet. - Infrastructure services in Go and durable workflow orchestration using Temporal.   Tech you'll work with - Languages: Go (primary) - Infrastructure: Kubernetes (EKS, GKE, AKS), Karpenter, Helm, Terraform, and Temporal (we dogfood extensively) - Cloud providers: AWS, GCP, Azure Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: San Jose, California (Hybrid) Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, California (Hybrid) Salary: USD 30 - USD 40 per hour Type: Full Time Internship (June 1, 2027 - August 31, 2027) The Role We are a passionate team of engineers, designers, and artists building active, camera-based games for Nex Playground. Our products span fitness, character-driven action, family party play, and experimental new formats, including: Fitness & training: NexGym , Zumba Fitness Party , Family Fitness Challenge , and Training Ground. Party & Action: Kung Fu Panda: Train Like A Master and Copy Cat Deluxe . As our Software Engineer Intern (Game Development) , you will work with the US game development team on production games, content updates, and new prototypes. You will collaborate with experienced engineers, designers, and artists to turn gameplay ideas into responsive motion controls, polished game systems, and fun physical experiences for players of all ages. What You Will Bring to the Table Build high-quality motion-based gameplay experiences using Unity, C#, and Nex's proprietary motion engine. Contribute directly to production games and content updates, iterating on features to improve the player experience. Brainstorm, prototype, and evaluate new game ideas in close collaboration with designers and fellow engineers. Participate in playtesting, technical discussions, knowledge sharing, and code reviews. Should Have Must be currently enrolled in an undergraduate or graduate degree program at an accredited college or university. Solid foundation in software development and algorithms. Passion for games and curiosity about what makes them fun. Strong communication and collaboration skills. Care for users and attention to detail when building products and features. Growth mindset and excitement for working in a fast-paced environment. Nice To Have Familiarity with Unity and C# is helpful, but not expected at the start; our onboarding includes training for interns who are new to the engine. Experience with gameplay systems, motion controls, physics, UI/UX, tools, prototypes, or game jams. Interest in fitness, family play, party games, or creative physical gaming experiences. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.     Job Summary: We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments, particularly within clinical environments. Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.   You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools. Success in this role requires calm, methodical troubleshooting of simple to moderately complex system issues, and a strong understanding of administrative workflows in long-term care and medical facilities.     Key Responsibilities:   •Provide empathetic, high-quality support to clients managing, configuring, and using our clinical applications. •Develop deep expertise in our cloud-based software to support clinical workflows and patient care in long-term care settings. •Troubleshoot technical issues through log analysis, research, and problem recreation. •Collaborate cross-functionally to ensure customer satisfaction and timely issue resolution. •Leverage and contribute to the internal knowledge base to improve support efficiency. •Consistently meet or exceed service delivery standards and key performance indicators (KPIs). •Accurately document customer interactions, investigative steps, and resolutions using our help desk ticketing system. •Be available to work weekdays from 11 AM to 8 PM EST, with occasional overtime, weekend, holiday, and on-call shifts as required.     Your Key Strengths: • Prior experience with the QuickMAR software preferred. • LTHC Industry and PCC Platform Experience (Preferred not required) • Working knowledge of Nursing, Skilled Nursing, Home and Hospice (RN, CNA, LPN, Preferred not required) • 1-2 years previous work experience in a Customer Support Environment  •Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required) •Strong understanding of clinical workflows and business processes in long-term care or medical facilities. •Demonstrated problem-solving skills and ability to manage customer expectations. •Excellent written and verbal communication skills. •Comfortable in fast-paced, high-demand environments. •Quick learner with strong technical aptitude. •Detail-oriented, analytical, patient, and an active listener. •High level of customer focus and empathy. •Experience collaborating with cross-functional technical teams. •Experience supporting and troubleshooting web-based SaaS applications. •Familiarity with diagnostic tools used to resolve customer issues. •Experience leveraging AI tools and assistants (e.g., MS Co-Pilot, ChatGPT) •Experience using Salesforce/Service Cloud or similar support platforms. •Previous work experience in Clinical Administration or HealthTech (preferred but not required). •Proven background in SaaS customer and technical support environments. •Experience with Kibana and AppDynamics (preferred but not required). #LI-MG1 #LI-Remote   PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $58,000 - $65,000 with fulltime benefits! Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime-Eligible

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an experienced and detail-oriented Revenue Accounting Manager to join our Finance Team!  Reporting to the Director of Accounting (Revenue & Technical Accounting), you will play a key role in ensuring accurate, timely, and compliant revenue recognition for Grafana Labs, drive month-end close excellence, strengthen internal controls , and partner cross-functionally across RevOps, Deal Desk, Billing, Legal, Finance & Strategy, and Audit teams.  This is an individual contributor position. Our ideal candidate is a strategic, detail oriented revenue accounting professional with deep ASC 606 expertise and hands on experience with quote-to-cash processes in a SaaS or cloud consumption-based environment. They apply sound technical judgment to complex contracts, partner credibly with Sales, Legal and Deal Desk, and have a track record of building scalable, controlled and automated revenue processes. What You'll Be Doing: Ensure proper application of ASC 606 to customer contracts, including subscription, usage-based and committed-spend arrangements, as well as variable consideration, multi-element deals, and contract modifications. Review non-standard contract terms and prepare technical accounting analyses and documentation that are well supported, audit ready and practical to execute. Identify and implement opportunities to use automation, AI and other tools to streamline revenue processes. Perform and review monthly accounting close activities and deliverables for revenue (i.e. journal entries, account reconciliations, revenue estimate calculations, month-end analytics). Translate ASC 606 conclusions into system configuration, and manage and enhance revenue automation, including NetSuite ARM, to improve accuracy, scalability and efficiency. Execute and continuously improve month-end close accuracy and timeliness. Support the financial reporting process by preparing quality and audit-ready supporting schedules. Collaborate with Sales, Legal, DealOps and Billing to evaluate deal structures and resolve revenue-impacting terms before booking. Assist with assessing the revenue implications of new products, pricing changes and go-to-market models, and help set accounting positions and policy. Design, maintain and test SOX compliant internal controls over revenue, and identify opportunities to strengthen them. Be a key partner for external auditors, providing audit ready documentation and support for quarterly and annual reviews. Use SQL, Python or advanced Excel to analyze large data sets, find root causes and surface trends in revenue, billings and deferred revenue. What Makes You a Great Fit: Bachelor's degree in Accounting, Finance, or related field; CPA preferred. 6+ years of progressive revenue accounting experience in a Big 4 accounting firm and/or SaaS/technology company. Deep knowledge of ASC 606, including usage-based or consumption-based revenue models and contract modifications. Experience with revenue automation tools and ERP/CRM systems (e.g., NetSuite ARM, Zone Billing, Salesforce). Working knowledge of Claude, Codex, SQL, Python, BigQuery or advanced excel functionalities preferred. Strong analytical and problem-solving skills, with a track record of implementing process improvements. Excellent communication and interpersonal skills, capable of influencing cross-functional stakeholders. Compensation & Rewards: In the United States, the base compensation range for this role is $120,000 - $145,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes; RSUs help us stay aligned and invested as we scale globally. #LI-Remote Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Montreal, QC, Canada; Toronto, ON, Canada; Vancouver, BC, Canada About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. The role You'll design across the whole Casino mix: campaign visuals, promotional, CRM, in-product, paid and OOH, at a standard that exceeds anything in the category, and at a pace that keeps a fast calendar moving. You'll work from the Casino design system and you'll make it better. We want your view on how it could work harder for the whole team. What you’ll do Design across push, email, in-app messaging, content cards, bottom sheets, promo cards, details pages, paid social, OOH and video. Take briefs from concept through to final, spec-correct delivery. Build and improve components, templates and usage guidance in the design system. Work alongside creatives, motion designers and creative ops on shared projects. Hand off clean files: correct naming, sensible versioning, layers someone else can open. Build legal, regulatory and responsible gaming requirements into your work from the start, so it arrives at review, ready to go. What you bring 5+ years in a design role in an agency or in-house studio. A portfolio strong across digital and campaign design, with evidence of both conceptual pieces and high-volume work. Expert-level Figma and strong Adobe Creative Suite (Photoshop, Illustrator, InDesign). Excellent typography, hierarchy and layout, including at small sizes or a busy social feed. Speed and accuracy together: you can move fast and get it right. The ability to take direction, sharpen the work and keep moving. Bonus points iGaming, sports betting or entertainment experience. High-volume CRM or lifecycle design experience. Motion or 3D capability. Your first 90 days You'll learn the brand and the system, ship live work across all channels, and bring us one idea for making how we design even better. For information about our benefits, please visit https://benefitsatfanatics.com/ By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Compliance Operations Specialist About the job This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks. When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform. This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white. We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication. Responsibilities In this role, you’ll: Investigate potential violations: Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk. Stop bad actors before they cause harm: You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts. Communicate directly with customers: A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated. Analyze trends and prevent future abuse: Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform. Work with data: You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence. Support global impact: The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally. Prioritize clarity and accuracy: Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required Experience working in a fast paced, ambiguous environment, with a strong bias for action You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data You are detail-oriented with good organizational skills and comfortable with ambiguity You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust You have the ability to make sound decisions in a fast paced environment You have good time management and organizational skills and are comfortable working under pressure Excellent written communication skills in English Desired: Basic knowledge of using spreadsheets including formulas. Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications. 1-2 years experience working in a queue based environment triaging and resolving tickets. Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We're looking for an experienced full-stack Documentation Platform Engineer to evolve our documentation site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers. You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed. Key Responsibilities Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features. Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly. Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform. Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production. Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly. Work with open source contributors through GitHub discussions, issues, and pull requests. Monitor the platform's performance and maintain scalability for millions of visitors per month. Stay ahead of documentation trends through research, experimentation, and measuring results. What We Are Looking For You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools. You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth. You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git, You are comfortable with modern HTML and CSS and can implement designs provided by others. You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors. You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish. Nice to Have You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests. You understand how LLMs consume and interact with documentation. You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $163,000 — $204,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We're looking for an experienced full-stack Documentation Platform Engineer to evolve our documentation site into a platform that delivers an exceptional experience for Tailscale's prospective and current customers. You'll build, maintain, evolve, and support the platform and tools that internal teams and external contributors use to showcase Tailscale's features and products. This includes the documentation platform itself, our content pipelines, API documentation, and search. You'll work on a highly-visible customer-facing documentation site and you'll influence how documentation gets created, published, and consumed. Key Responsibilities Continuously improve and evolve our documentation site to create a helpful, delightful, and educational experience that helps homelabbers, developers, and enterprises (and their agents) get the most of out of Tailscale's products and features. Maintain and expand our docs-as-code tooling and content publishing pipelines, ensuring a smooth experience for both internal and external contributors to publish error-free content quickly. Work cross-functionally with other engineering and product teams to integrate documentation with the Tailscale platform. Partner with designers, user research, and growth teams to implement designs and features as they move from experimentation to production. Help shape and tune a modern search and discovery infrastructure to help visitors, and agents, discover answers quickly. Work with open source contributors through GitHub discussions, issues, and pull requests. Monitor the platform's performance and maintain scalability for millions of visitors per month. Stay ahead of documentation trends through research, experimentation, and measuring results. What We Are Looking For You have a proven track record of building, extending, maintaining, and deploying documentation sites using static site generators like Hugo or Docusaurus, or documentation platforms built on NextJS, Astro, or other similar tools. You are familiar with a docs-as-code publication workflow, and you understand the impact that a good documentation experience has on user awareness, adoption, and growth. You are fluent in TypeScript / JavaScript and React, and are comfortable with Python, command-line interfaces, shell scripting, and Git, You are comfortable with modern HTML and CSS and can implement designs provided by others. You have experience with CI/CD pipelines, automated testing, and automation for content or documentation workflows to reduce repetitive tasks and provide real-time feedback to authors. You can explain the impact and implications of LLMs as both tools for application development, and as consumers of content that documentation sites publish. Nice to Have You have open source experience and are comfortable engaging with contributors on GitHub issues and pull requests. You understand how LLMs consume and interact with documentation. You understand multi-format content output (HTML, JSON, XML, raw Markdown, PDF, ePub As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $218,420 — $273,360 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.   This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.   You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments. _______________________________________________________________________   RESPONSIBILITIES Build and Scale the Professional Services Practice - Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners. - Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency. - Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap. - Identify offerings that drive product expansion, renewals, and long-term customer value. - Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners. Drive Strategic Customer Outcomes - Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains. - Lead technical discovery and architecture engagements that span enterprise integration layers - Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design. - Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform. - Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions. - Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met. Enable Cross-Functional Success - Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines. - Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities. _______________________________________________________________________   QUALIFICATIONS REQUIRED - 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm. - Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries. - Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments. - Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns. - Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security. - Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance. - Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority. - Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization. - Recognition by enterprise customers as a strategic technical advisor. BONUS - Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns. - Background enabling system integrators, consultancies, or partner ecosystems. - Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government. - Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications. _______________________________________________________________________   WHAT TO EXPECT FIRST 30 DAYS - Onboard to Docker's mission, values, and operating model. - Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers. - Build strong partnerships with Product, Engineering, and Sales functions. - Plug into the team's rhythm of business (standups, reviews, shadow customer engagements). FIRST 90 DAYS - Scope, define SOWs, delivery, and oversight of customer service engagements. - Participate in the creation of reference architectures for key use cases.. - Participate in initiatives to build out and improve the services department's offerings. ONE-YEAR OUTLOOK - Successful delivery and oversight of customer service engagements. - Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices. - Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.   Visa sponsorship: Not available for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Leeds, England, United Kingdom; London, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. The role You'll design across the whole Casino mix: campaign visuals, promotional, CRM, in-product, paid and OOH, at a standard that exceeds anything in the category, and at a pace that keeps a fast calendar moving. You'll work from the Casino design system and you'll make it better. We want your view on how it could work harder for the whole team. What you’ll do Design across push, email, in-app messaging, content cards, bottom sheets, promo cards, details pages, paid social, OOH and video. Take briefs from concept through to final, spec-correct delivery. Build and improve components, templates and usage guidance in the design system. Work alongside creatives, motion designers and creative ops on shared projects. Hand off clean files: correct naming, sensible versioning, layers someone else can open. Build legal, regulatory and responsible gaming requirements into your work from the start, so it arrives at review, ready to go. What you bring 5+ years in a design role in an agency or in-house studio. A portfolio strong across digital and campaign design, with evidence of both conceptual pieces and high-volume work. Expert-level Figma and strong Adobe Creative Suite (Photoshop, Illustrator, InDesign). Excellent typography, hierarchy and layout, including at small sizes or a busy social feed. Speed and accuracy together: you can move fast and get it right. The ability to take direction, sharpen the work and keep moving. Bonus points iGaming, sports betting or entertainment experience. High-volume CRM or lifecycle design experience. Motion or 3D capability. Your first 90 days You'll learn the brand and the system, ship live work across all channels, and bring us one idea for making how we design even better. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range £47,000 — £61,000 GBP By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

We’re actively recruiting a Senior CRM Manager as we continue to scale at M-KOPA. You’ll drive the conversion growth that turns customers into long-term, high-value ones, creating financial inclusion for Africa’s traditionally excluded.

Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Solutions Consultant at Ramp, you will play a crucial role in establishing and nurturing partnerships with potential customers. This involves building trust and confidence through expert demonstrations of Ramp's products and a deep understanding of our prospects' needs. Collaborating closely with Account Executives, Customer Success, and Account Management teams, you will prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements. Acting as technical and financial experts, you will design integrated solutions, provide strategic advice to prospects, and facilitate communication between internal technical teams and prospects. Solutions Consultants drive customer success from deal evaluation to product activation, influencing product development to continually enhance Ramp's value proposition. This role requires strong technical skills, alongside strong presentation and value selling skills. WHAT YOU’LL DO - Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition - Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs - Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs - Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp - Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery - Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices WHAT YOU’LL NEED - 2+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector - Bachelor's degree in computer science, engineering, business, finance, accounting or related field - Proficiency in IdP, HRIS, and/or ERP solutions - Expertise in accounting systems, controllership needs, and finance/accounting workflows - Exceptional organizational, project management, and time management abilities - Strong skills in engineering, system design, and technical specification writing - Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For remote candidates located in all other locations, the pay range for this role is $115,000-$159,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: T-CPT-11717 IT Support Engineer Virtual Assistant Independent Contractor – T-CPT-11717 IT Support Engineer Virtual Assistant/Technical VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing IT services company supporting small businesses is seeking a part-time IT Support Engineer Virtual Assistant to provide remote technical support, Microsoft 365 administration, network troubleshooting, and recurring IT maintenance. The company recently acquired another Managed Service Provider (MSP), expanding its customer base, including businesses in the healthcare industry. The ideal candidate will have hands-on IT support experience, familiarity with MSP environments, and experience using Remote Monitoring and Management (RMM) tools. The position requires someone who can independently troubleshoot routine technical issues while following established procedures and escalation protocols. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Technical Support & Troubleshooting Provide remote IT support to business clients Troubleshoot common hardware, software, connectivity, and system issues Respond to assigned technical support requests and service tickets Diagnose routine problems and implement approved solutions Document troubleshooting steps, resolutions, and outstanding issues Escalate complex technical problems to senior engineers when necessary Microsoft 365 & Systems Administration Assist with Microsoft 365 user and account administration Support email, file access, permissions, and related administrative tasks Troubleshoot Microsoft 365 applications and user-access issues Assist with routine network and firewall administration Support basic network connectivity and configuration troubleshooting Remote Monitoring & IT Maintenance Use RMM platforms to monitor and support client systems Respond to system alerts and identified technical issues Perform routine remote maintenance and troubleshooting tasks Follow established MSP monitoring and support procedures Maintain accurate system notes and technical documentation Client Communication & Coordination Communicate professionally with clients regarding technical issues Provide updates on assigned support requests Coordinate with internal technicians and management when needed Maintain accurate records of completed and outstanding work Follow client-specific security, confidentiality, and access procedures Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous hands-on IT technical support experience required Experience using RMM software strongly preferred Microsoft 365 administration and troubleshooting experience required Network and firewall administration experience strongly preferred Previous MSP or outsourced IT support experience strongly preferred Experience providing remote technical support to business clients required Strong troubleshooting and problem-solving skills required Excellent written English and professional verbal communication required IT ticketing and technical documentation experience preferred Healthcare IT experience is a plus IDEAL CANDIDATE PROFILE Technically capable and confident troubleshooting IT issues Comfortable supporting multiple business clients Familiar with MSP workflows and remote support environments Resourceful and able to solve routine problems independently Strong communicator with a customer-service mindset Organized and accurate with technical documentation Able to recognize when issues require escalation APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED RMM Platforms Microsoft 365 / Microsoft Admin Center Network & Firewall Management Tools Remote Desktop / Remote Support Software IT Help Desk / Ticketing Systems Microsoft Teams / Business Communication Tools Work Schedule Contracted Hours per Week: 20 Hours ( Potential to increase based on performance ) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 8:00 AM–12:00 PM ET Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Technical VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 20 hours/week ( Potential to increase based on performance ) Daily Working Time: 8:00 AM–12:00 PM ET Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-C (Strong Written English and Professional Communication Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: New York, NY; Pittsburgh, PA Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in! Duolingo is the world's most popular learning app. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills. We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more! About the role... As a QA Specialist I, you will support the delivery of high-quality Duolingo experiences by testing new features across iOS, Android, and Web. Embedded within a cross-functional product team, you will partner with engineers, product managers, and designers to identify issues, communicate quality risks, and advocate for learners. You will build product and testing expertise while receiving guidance from more experienced QA teammates. 🧠  You will... Manually test new features across iOS, Android, and Web using regression, exploratory, and acceptance testing Perform sanity checks on Duolingo release and branch builds, and help validate bug fixes before and after deployment Write clear, detailed, and reproducible bug reports, and collaborate with engineers and teammates to diagnose issues Build deep knowledge of Duolingo products and ask thoughtful questions about expected behavior, edge cases, and the learner experience Identify potential quality issues and raise risks with guidance from more experienced QA teammates Prioritize testing tasks within assigned projects, focusing on areas with high learner impact Advocate for learners by evaluating features for correctness, clarity, and usability Follow and contribute to QA processes, documentation, and procedures while learning how quality practices scale across teams Communicate progress, questions, and blockers clearly to cross-functional partners ✅  You have... Graduated between Spring 2025 - Spring 2026 with a bachelor’s degree in a related field Experience testing consumer mobile or web applications Strong attention to detail and an interest in finding, reproducing, and documenting software issues Clear written and verbal communication skills The ability to collaborate effectively with engineers, product managers, designers, and QA teammates An organized approach to managing assigned work and changing priorities Curiosity, sound problem-solving skills, and a commitment to high-quality work The ability to ask questions, incorporate feedback, and build expertise in an evolving product environment ⭐  Exceptional candidates will have... Familiarity with basic automation tools, lightweight scripting, or AI-assisted testing tools, even if not a primary responsibility Familiarity with regression, exploratory, acceptance, or usability testing Experience writing reproducible bug reports or working with issue-tracking tools Familiarity with the Duolingo app The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $68,000 — $78,000 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Fullstack Engineer on GitLab's Subscription Lifecycle team within Monetization, you'll build the frontend experiences and backend services customers use to view and manage subscriptions, renew products, configure auto-renewal, and manage billing accounts. Your work will span renewals, overages and reconciliations, subscription visibility, and budget and reservation management, keeping subscription, billing, and account data accurate and reliable. Because these workflows directly affect revenue, customer access, and financial information, you'll use technical judgment, safe and iterative rollouts, and a high bar for reliability and correctness. Some examples of our projects: Building a clear, reliable subscription view across the Customers Portal and related surfaces Improving manual renewal and auto-renewal flows, including supporting emails, banners, and account experiences What you'll do Design and build fullstack features across the post-purchase subscription journey. Contribute to the technical design and implementation of new subscription lifecycle capabilities. Partner with Product and Design to translate renewal, billing account, and customer experience requirements into resilient, well-tested solutions. Integrate subscription lifecycle workflows safely with billing, customer account, and internal admin systems. Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring. Participate in code reviews and provide thoughtful, constructive feedback. Identify and reduce technical debt and architectural risk in the subscription lifecycle. Participate in incident response for subscription and renewal issues, given their potential impact on revenue and customer access. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Professional experience as a fullstack engineer and confidence working across frontend and backend code. Our purchase applications use Ruby on Rails (Must have) and Vue.js. (preferred) or React. Experience owning technical direction for a product area, including proposing, discussing, and driving thorough, iterative solutions. Experience building or maintaining transactional or checkout-style flows, ideally in a billing, ecommerce, or subscription context. Familiarity integrating with third-party billing or customer relationship management systems, such as Zuora, Salesforce, or Stripe, is a plus, not a requirement. A focus on safe, incremental delivery given the revenue and customer impact of this work. The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems and propose thorough, iterative solutions. Written and spoken English proficiency sufficient to collaborate in a remote, largely asynchronous work environment. Alignment with GitLab's values and a commitment to working in accordance with them. About the team The Subscription Lifecycle team is part of GitLab's Monetization section and owns the post-purchase subscription experience. You'll partner with Sales, Finance, Information Technology, and Support on secure, reliable purchasing, billing, provisioning, and utilization workflows, and report to the Engineering Manager, Purchase. The team works asynchronously, with regular planning and retrospectives and shared expectations for deployments, incident management, testing, and rollout safety. GitLab's mission is to enable everyone to contribute and co-create the software that powers our world. The Purchase team's mission is to make it as easy as possible for anyone to buy, add on to, or upgrade GitLab through a single, trustworthy, unified purchase experience. For more on how Monetization works, see the Monetization sub-department handbook . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation and Employee Stock Purchase Plan Growth and development budget Parental leave Home office support The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: Agents are becoming first-class users of the internet. They sign in, call APIs, deploy code, and act on behalf of people and teams. That raises questions the web was never designed to answer: Who is this agent? Who does it work for? What is it allowed to do, for how long, and how do we know? As an engineer on the Agent Auth and Identity team, you'll help answer those questions. You'll build the systems that let agents and people authenticate, delegate access, and act safely across Vercel and the services our customers connect to. This is foundational work: identity and authorization sit underneath everything we ship, and getting them right for agents will shape how modern software gets built. The scope is intentionally broad. You might spend one quarter designing how credentials are issued and scoped for autonomous agents, and the next building the developer-facing APIs and SDKs that make secure auth feel effortless. You'll own systems end-to-end, from design through long-term operation in production. We're looking for engineers who care deeply about security and developer experience in equal measure, enjoy working on problems without established playbooks, and want to define how trust works in an agentic world. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday. What you'll do: Design, build, and operate the identity, authentication, and authorization systems that power Vercel and our Customers for both people and agents. Shape how agents prove who they are, act on behalf of users and teams, and receive scoped, time-bound, auditable access. Build secure, scalable APIs, services, and SDKs that make auth simple for developers and their agents to adopt. Work with modern and emerging standards (such as OAuth 2.x, OIDC, and agent-focused protocols) and help influence where they go next. Lead projects end-to-end: identify opportunities, set technical direction, and deliver improvements in security, reliability, and developer experience. Participate in the on-call rotation, taking responsibility for the reliability of critical systems. What you need: 3+ years of experience designing, building, and operating backend systems in production at scale. Strong proficiency in JavaScript/TypeScript, or a comparable backend language and the willingness to work primarily in TypeScript. Solid understanding of authentication and authorization concepts, such as sessions, tokens, OAuth/OIDC flows, permission models, and secrets management. A security-minded approach to engineering: you think about threat models, least privilege, and failure modes as part of design, not as an afterthought. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow: we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The base pay range for this role is $196,000 – $294,000. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.