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Location: Dubai, United Arab Emirates Role Overview A key position providing comprehensive support to the CEO across executive priorities and selected personal matters. The role requires a proactive, organised and digitally confident professional who can operate effectively in a fast-paced environment while leveraging Artificial Intelligence (AI), automation and AI-powered agents to enhance productivity, streamline workflows and improve efficiency. Beyond traditional executive assistance, the successful candidate will be expected to identify opportunities for AI implementation, build and configure AI agents , and automate repetitive tasks and multi-step workflows. Core Responsibilities Executive Support Manage the CEO’s complex calendar, meetings, priorities and schedule. Coordinate with internal and external stakeholders and ensure timely follow-up on actions and commitments. Anticipate upcoming requirements, identify conflicts and proactively resolve scheduling and coordination issues. Prepare meeting materials, briefings, correspondence and executive communications as required. Track key actions, deadlines and decisions, ensuring matters are followed through to completion. Coordinate business travel, itineraries and associated logistics. Exercise sound judgement in determining what requires the CEO’s attention and what can be resolved independently. Handle sensitive and confidential information with a high degree of discretion and accuracy. AI, Automation & AI Agent Development Build, configure and implement AI agents to support executive operations, research, scheduling, task management and administrative workflows. Develop AI-powered solutions that automate repetitive tasks, streamline processes and reduce manual intervention. Integrate AI tools with relevant business applications to improve information management, communication and workflow efficiency. Implement AI-assisted solutions for meeting preparation, minutes, action tracking, document creation, research and reporting. Identify opportunities to apply AI to everyday business challenges and translate them into practical, measurable improvements. Test, refine and maintain AI agents and automated workflows to ensure reliability, accuracy and effectiveness. Stay updated on emerging AI technologies, agent-building platforms and automation tools. Apply appropriate data privacy, security and human oversight when using AI, particularly when handling confidential information. Personal Support Provide discreet and efficient support with selected personal matters, appointments, travel and day-to-day logistics. Coordinate personal schedules, bookings, arrangements and other practical requirements. Anticipate needs and resolve routine matters independently where appropriate. Learn and consistently apply the CEO’s preferences and ways of working. Use appropriate digital tools and automation to simplify scheduling and personal administration. Maintain professional boundaries and strict confidentiality at all times. Requirements 7+ years of proven experience in an Executive Assistant, Executive Coordinator or similar role, including direct support to a CEO or other C-level executive. Hands-on experience building or configuring AI agents , beyond basic use of ChatGPT or other AI assistants. Practical understanding of AI tools, large language models (LLMs), workflow automation and application integrations. Ability to design automated workflows and connect applications using integrations, APIs, or no-code/low-code platforms. Experience coordinating with senior internal and external stakeholders such as board members, investors, owners, or high-profile clients. Mid-level English proficiency. Experience with platforms such as n8n, Make, Zapier or comparable AI and automation tools is an advantage. Prior real estate or property management experience is an advantage.

Location: Dubai, United Arab Emirates Müller’s Solutions is hiring an experienced ServiceNow Technical Consultant to join our team in Dubai. You’ll design, build and support ServiceNow solutions for enterprise clients across the region. Key Responsibilities Configure and customise ServiceNow modules (ITSM, ITOM, HRSD, CSM or others, depending on the project) Develop server-side and client-side scripts: Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions Build and maintain workflows and Flow Designer flows, and Service Catalog items and record producers Develop and support integrations using REST/SOAP APIs, IntegrationHub, MID Server and import sets Build reports and dashboards (Performance Analytics is a plus) Take part in requirements workshops and turn business needs into technical designs Support upgrades, cloning, update set management and platform health checks Write technical documentation and provide L2/L3 support Requirements Requirements 4+ years of hands-on ServiceNow development and configuration experience Strong JavaScript, Glide API and ServiceNow scripting skills Experience across at least one major module (ITSM preferred) Solid understanding of ServiceNow data model, ACLs and security Integration experience (REST/SOAP, MID Server) Bachelor’s degree in Computer Science, IT or a related field Good communication skills in English; Arabic is a plus Preferred Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS), any module

Location: Dubai, United Arab Emirates Müller’s Solutions is hiring a Business Analyst to join our team in Dubai. You’ll work with business stakeholders and delivery teams to understand needs, improve processes and turn requirements into effective solutions for our clients. Key Responsibilities Lead requirements workshops and interviews with stakeholders, then document business and functional requirements Analyse current (As-Is) processes, identify gaps and inefficiencies, and design improved (To-Be) processes Write BRDs, FRDs, user stories, acceptance criteria and process maps (BPMN) Act as the link between business users and technical teams through design, build and testing Keep the product backlog prioritised and support sprint planning in Agile teams Plan and coordinate UAT: write test scenarios, support users, and track defects to closure Analyse data and prepare reports and dashboards to support decision-making Manage stakeholder expectations, change requests and scope throughout the project Prepare training materials and user guides, and support go-live and post-implementation reviews and hypercare Support demand intake, release planning and continual improvement of the platform Requirements Requirements Requirements 3+ years of experience as a Business Analyst on IT or digital transformation projects Strong skills in requirements elicitation, documentation and process modelling Hands-on experience writing user stories and working in Agile/Scrum teams Proficiency with tools such as Jira, Confluence, Visio or Lucidchart, and MS Office Data analysis skills; Excel essential, and Power BI or SQL is a plus Excellent communication, facilitation and presentation skills in English; Arabic is a plus Bachelor’s degree in Business, IT, Engineering or a related field Preferred Certifications CBAP / CCBA / ECBA (IIBA) PMI-PBA Certified Scrum Product Owner (CSPO) or PSPO Lean Six Sigma (Green or Yellow Belt)

Location: Indonesia Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located. Employment Type: Full-time Location: Remote (Asia time zone preferred) Compensation: USD $1,300–$1,600 per month, depending on experience and skill level About the Role We are looking for a highly organized, proactive, and detail-oriented Project Manager to join our client's growing team in the packaging industry. The company supports modern direct-to-consumer (DTC) brands with packaging solutions and related services. This is a client-facing, cross-functional role that bridges communication between clients, internal operations teams, and partner factories. You will oversee projects from initial client requirements through sampling, production, and delivery, ensuring timelines are met and communication remains clear throughout the process. The ideal candidate has strong project management and communication skills, a proactive problem-solving mindset, and the ability to thrive in a fast-paced, remote environment. Key Responsibilities 1. Client Relationship Management Serve as the primary point of contact for assigned clients. Understand client needs and recommend tailored packaging or shipping solutions. Set clear expectations regarding pricing, timelines, and deliverables. Gather client feedback and identify opportunities to improve the client experience. 2. Project & Order Management Manage project timelines and coordinate the sampling, production, and delivery process. Coordinate execution with internal teams and partner factories. Monitor quality control processes and escalate issues when necessary. Ensure projects progress smoothly and potential delays or issues are addressed promptly. 3. Quotations & Reporting Prepare, generate, and update quotations and project documentation. Track margin opportunities and client profitability. Maintain accurate project trackers and dashboards using Lark. Keep project information organized and up to date. 4. Cross-Department Coordination Work closely with Logistics, Social Media, and Factory teams to ensure smooth project execution. Translate client briefs into clear, actionable instructions for suppliers. Attend internal meetings, coordinate follow-ups, and ensure action items are completed. 5. Email & Communication Management Prioritize and manage email communications with clients and suppliers. Maintain clear, timely, and professional communication across stakeholders. Keep records and project updates current in the company's project management systems. Requirements Requirements Excellent communication and client-handling skills. Strong project management, organizational, and attention-to-detail skills. Tech-savvy, with the ability to learn new tools and systems quickly. Strong business acumen and a proactive approach to problem-solving. Ability to manage multiple tasks, timelines, and stakeholders effectively. Proficiency in English. Ability to thrive in a fast-paced, remote working environment. Familiarity with supply chain operations, logistics, or DTC/eCommerce brands. Ideal Candidate The ideal candidate is proactive, dependable, and highly organized, with the ability to manage projects from start to finish while maintaining strong client relationships. They are comfortable coordinating across departments and external suppliers, managing timelines and documentation, and resolving issues before they affect delivery. If you enjoy working in a dynamic environment where communication, ownership, and attention to detail are essential, we'd love to hear from you. Benefits Competitive salary. Ability to work remotely. Collaborating with international teams, as you will be working for global company. Significant room for growth over time

Location: Jakarta, Indonesia The Company Our client is a fast-growing D2C longevity/wellness company. They are on a mission to become the leading player in the evidence-based longevity supplement industry. They aim to provide effective, science-backed healthy aging solutions to anyone who wants to feel invigorated, vibrant, and youthful. They are passionate about the science behind what they do and the people they support. Our client has been selling our products to thousands of health enthusiasts across the world already. Backed by strong investors, they are working on making the company a global household name in healthy aging. If you want to experience a dynamic startup in one of the fastest growing industries and are interested in how the latest science, do apply! The Role As a B2B Operations Specialist, you will manage the core operational foundation of our client's B2B business, ensuring seamless, day-to-day execution that gets our products into partners' hands and onto their shelves efficiently and on time. Equally important, you will help build scalable, repeatable processes that allow our B2B operations to grow seamlessly. Responsibilities Order Processing & Fulfillment (30%) Process B2B orders end-to-end. Coordinate fulfillment with warehouses and 3PL partners. Prepare shipping documents and handle logistics queries. Partner Management & Support (30%) Own and triage the B2B inbox against response SLAs. Handle partner document requests and maintain product sheets/Drive folders. Support AI-assisted partner product communications. Handle operational partner and market onboarding. Product Launches, Listings & Quality (30%) Set up market and partner listings and master-data. Execute the operational side of product launches and template creation. Log samples, returns, and complaints and route them to Ops/QA. Process Improvement & Automation (10%) Build scalable workflows, repeatable systems, and AI-assisted inbox automation to reduce manual volume over time. What Success Looks Like First 90 Days: The B2B inbox is fully under control, maintaining a median response time of under one business day. Product launch fan-outs run efficiently on standardized templates. Core operational workflows are thoroughly documented and optimized. Beyond: Senior team members' time is successfully reclaimed from day-to-day execution and redirected toward strategic growth. Product launches and new market expansions consistently go live on schedule. Manual inbox volume trends downward as scalable automation and AI workflows take hold. Requirements Must-have: 2-3 yrs of experience in B2B or e-commerce operations, order management, or a similar execution-heavy ops role. Highly organised and detail-oriented; comfortable owning a high-volume, multi-thread workload. A systems-builder mindset: you fix the process, not just the ticket. Comfortable using AI tools as part of daily execution. Able to work independently and with a Europe-based team, requiring daily working hours overlap with the European time zone (CET), reporting into Berlin. Fluent English with strong written communication. Nice-to-have: Exposure to supplements, pharma, or other regulated product channels. Familiarity with HubSpot, Shopify, and spreadsheet-heavy master-data work. Exposure to shipping and export documentation, including the basics of incoterms and origin. German a plus (not required — partner comms are AI-assisted).

Location: North York (Toronto), ON, Canada Are you a skilled Chaldean interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Chaldean and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Chaldean and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Chaldean Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Chiang Mai, Thailand Language: Hmong Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Hmong and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! Requirements: 90% English proficiency Steady wired internet connection Noise canceling, wired headset Windows 10 or newer, Apple or Linux OS 8 GB Ram memory Intel Core i5 or equivalent processor USB video camera with 720 or higher resolution What we offer you: Fully remote position Full-time Immediate availability to start working after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) Go into internal professional training Communicate and report to your team leader Your background and experience: Proficiency/bilingual/native level of English and Hmong 2+ years of interpreting experience High emotional intelligence and tolerance of diverse cultures High level of communication, listening, note-taking, and memory retention skills Join us and become part of a dynamic team that values your skills and offers opportunities for growth and development. Apply today and start making a difference in the world of interpretation!

Location: Buenos Aires, Argentina Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. The Head of Sales will be responsible for one of the largest markets in the region, helping our clients in different industries grow their business using X. You will be navigating complex business situations, helping clients solve their challenges and driving our commercial teams toward our revenue objectives with ad products. You need to utilize your strategic and analytical business skills, along with talent management skills to cultivate and lead the team. An ideal candidate will have a strong digital media sales track record with team management experience, hands-on use of AI and a strong focus on metrics to achieve our revenue objectives. Main Responsibilities Lead and develop the X team by coaching, training and building its structure, including recruiting Drive the commercial teams strongly toward sales, setting priorities by advertiser, vertical and product, and helping close strategic pitches and proposals with clients Build a strong partnership with X's regional team and sustain close alignment on programs, product roadmap, incentives and targets for the Argentine market Regularly consult and align with internal directors and leadership on strategy, performance and resources Track and report the performance of the business (revenue, pacing, pipeline, campaign metrics and client trends) and turn it into actions Establish managerial processes: annual planning, budget prioritization, impact measurement Use AI to work faster and at a greater scale, and drive its adoption across the team and the commercial teams Skills and Experience required: Minimum qualification will be sales track record in digital media or understanding of branding and full funnel marketing Minimum 6+ years of work experience in a media sales, partnerships or account management role with knowledge in digital performance marketing and ad metrics from tech-driven companies, agencies or media platforms 2+ years of team and people management experience Leadership skills – strong point of view with the ability to navigate clients, partners and internal leadership, and to build and foster relationships in a matrix organization Strong analytical skills to track KPIs and campaign performance and turn data into decisions Advanced, hands-on use of AI in day-to-day work, with concrete examples of improved results Proficient in Spanish and English with writing, communication and interpersonal skills Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Brazil - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: Chainguard is looking for an Enterprise Account Executive to expand our footprint within large organizations. You'll own the full sales cycle with enterprise customers — from building pipeline to closing complex, multi-stakeholder deals — and help some of the world's biggest companies build and secure software the right way. The best candidates run a disciplined sales process, generate their own pipeline, and are comfortable navigating long enterprise buying cycles involving technical, security, and executive stakeholders. You'll partner closely with Sales Engineering, Customer Engineering, and Marketing to drive evaluations forward and win. What You'll Do Own the full enterprise sales cycle, from prospecting through close Build and manage pipeline across a defined set of enterprise accounts Lead discovery, qualification, and deal strategy using frameworks like MEDDPICC Communicate Chainguard's value to technical stakeholders, security leaders, and executive buyers Partner with Sales Engineering and Customer Engineering to run technical evaluations and validation Manage complex sales cycles, including procurement, security review, and negotiation Maintain accurate pipeline visibility and forecasting Consistently meet or exceed revenue and pipeline targets What We're Looking For 3+ years selling complex technical products into enterprise organizations Must be bilingual in Portuguese and English A track record of building your own pipeline and consistently closing revenue Fluency in a disciplined enterprise sales methodology (MEDDPICC or similar) Skill identifying customer pain and selling on measurable business value Experience navigating multi-stakeholder enterprise buying cycles, from technical teams to executives Strong deal management and forecast discipline across complex, concurrent opportunities Excellent communication, relationship-building, and negotiation skills Comfort operating in a fast-growing environment with evolving processes About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Brazil - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: Chainguard is looking for an Enterprise Account Executive to expand our footprint within large organizations. You'll own the full sales cycle with enterprise customers — from building pipeline to closing complex, multi-stakeholder deals — and help some of the world's biggest companies build and secure software the right way. The best candidates run a disciplined sales process, generate their own pipeline, and are comfortable navigating long enterprise buying cycles involving technical, security, and executive stakeholders. You'll partner closely with Sales Engineering, Customer Engineering, and Marketing to drive evaluations forward and win. What You'll Do Own the full enterprise sales cycle, from prospecting through close Build and manage pipeline across a defined set of enterprise accounts Lead discovery, qualification, and deal strategy using frameworks like MEDDPICC Communicate Chainguard's value to technical stakeholders, security leaders, and executive buyers Partner with Sales Engineering and Customer Engineering to run technical evaluations and validation Manage complex sales cycles, including procurement, security review, and negotiation Maintain accurate pipeline visibility and forecasting Consistently meet or exceed revenue and pipeline targets What We're Looking For 3–5+ years selling complex technical products into enterprise organizations Must be bilingual in Portuguese and English A track record of building your own pipeline and consistently closing revenue Fluency in a disciplined enterprise sales methodology (MEDDPICC or similar) Skill identifying customer pain and selling on measurable business value Experience navigating multi-stakeholder enterprise buying cycles, from technical teams to executives Strong deal management and forecast discipline across complex, concurrent opportunities Excellent communication, relationship-building, and negotiation skills Comfort operating in a fast-growing environment with evolving processes About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the role We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as Wolt expands globally. What you'll do Team leadership Lead and mentor a team of ~10 People Associates Set goals, monitor performance, and run regular evaluations Ensure the team follows company policies and procedures HR service delivery Oversee handling of HR inquiries from employees across multiple countries Act as the first escalation point for complex issues and ensure timely resolution Knowledge transfer & launches Partner with Tier 2 HR and the business to transition processes into Tier 1 Own process documentation and knowledge transfer milestones Ensure coverage is in place for all country deliverables O perational excellence Improve HR processes and systems for efficiency and accuracy Drive adoption of manager and employee self-service tools Support Workday onboarding and data accuracy Collaborate with Payroll to ensure timely, accurate salary payments Team development & continuous improvement Create development opportunities that grow the team's skills Identify process gaps and implement improvements based on team and employee feedback What we're looking for Based in Hungary, able to work from the Budapest office 3+ days/week Curiosity about AI and automation in HR service delivery, with a track record of using new tools to improve efficiency and accuracy Fluent English (written and spoken) Bachelor's degree in HR, Business Administration, or related field Proven people management experience with a focus on team development Background in employee lifecycle processes and HR service delivery Familiarity with HR metrics and ERP systems; Workday experience is a plus Strong communication and stakeholder management skills Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Berlin Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.   ABOUT THE ROLE: Germany's private pension system is being rebuilt from the ground up. From 1 January 2027, the Altersvorsorgedepot (AVD) replaces the Riester-Rente as the country's state-subsidised private pension and Upvest is building the operational infrastructure that lets fintechs and banks offer it to millions of savers. Join us as a Working Student in Client Experience and you'll be there before Day 1: helping design the processes, then running them once they go live. This is a rare chance to see a regulated financial product being built from a blank page, rather than inheriting one that already works.   WHAT YOU’LL DO: - Support our clients: Our partners' support teams field questions from their end-users about subsidies, transfers and payouts. You'll help prepare clear, accurate answers and learn to translate dense regulation into language a customer can act on. - Support day-to-day AVD operations: Help run the core processes that keep the product working, e.g. contract registration with the ZfA (Zentrale Zulagenstelle für Altersvermögen), contribution management, the annual bonus application (AZ01), and payment reconciliation. You'll learn how a state-subsidised pension product actually functions behind the interface. - Help build the playbooks: As we prepare for launch, we're writing the processes from scratch. You'll help document workflows, build step-by-step guides and error catalogues, and keep them current as the rules and our systems evolve; the foundations the team will scale on. - Support error handling and reconciliation: Work through recurring error cases from the ZfA, check that payments and records match, and help spot the patterns behind repeat issues so they can be fixed at the root rather than one at a time. - Spot what should be better: You'll see every manual workaround first-hand. We want your view on what's slow, error-prone, or worth automating; and you'll have the room to say so.   WHAT YOU BRING: - Fluent German communication skills (B2/C1), along with comfortable working proficiency in English This one is a hard requirement rather than a nice-to-have: the regulation, the correspondence with the ZfA, and most of the documentation you'll work with day to day are all in German. - You're structured and genuinely precise. In this role, small details carry real consequences for someone's pension, and you're the kind of person who notices when a number doesn't add up. - You're curious about rules rather than put off by them. You're willing to read the actual regulation to understand why a process works the way it does. - You're comfortable with ambiguity. The product is brand new, so some answers don't exist yet; you'll ask good questions instead of waiting for perfect instructions. - You're confident with spreadsheets and AI tooling. Any prior exposure to financial services, operations or a regulated environment is a bonus, but not required. - You're available for a minimum of 6 months and based in Berlin.   HOW WE UPVEST IN YOU: - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.   OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions. - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11702 Customer Service & Operations Coordinator Virtual Assistant Independent Contractor – CPT-11702 Customer Service & Operations Coordinator Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A California-based motorsports organization operating track-day events, racing programs, driver coaching, and private driving experiences is seeking a full-time Business Support VA to manage customer communication, event registration administration, booking follow-up, and operational coordination. The company hosts approximately 25 track events annually, serving drivers and participants who expect knowledgeable, responsive, and professional customer service. The ideal candidate will bring excellent written English, strong customer-service judgment, accurate administrative skills, and the ability to work from established policies and SOPs. The company will provide training on its specialized booking systems, event procedures, and internal workflows. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Customer Communication & Service Desk Monitor and respond to customer inquiries across Gmail, website forms, MotorsportReg, Shopify Inbox, Instagram messages, and the office phone Provide accurate responses using current event information and approved policies Review customer history and registration details before responding Maintain prompt communication during working hours and meet established response-time expectations Handle routine customer concerns professionally and offer approved alternatives Document conversations, outstanding questions, and required follow-ups Event Registration & Booking Administration Assist with MotorsportReg registration updates, waitlists, transfers, run-group requests, and track credits Process routine registration changes according to approved procedures Track outstanding payments, deposits, agreements, and booking documentation Follow up with customers regarding incomplete registration or event requirements Maintain accurate customer records and escalate exceptions requiring management approval Event & Operations Coordination Collect and organize special requests and important customer information before each event Coordinate administrative information with event managers, instructors, and operations staff Maintain garage assignments, equipment records, and other event-related tracking information Prepare and distribute approved event logistics emails and supporting documents Assist with vendor correspondence, purchasing follow-ups, and routine racing logistics administration Ensure important information reaches the appropriate internal team members before event dates Internal Coordination & Administrative Support Identify the appropriate contact for customer questions, operational requests, and exceptions Prepare concise summaries of issues requiring management approval Escalate pricing exceptions, unapproved refunds, contracts, insurance questions, and significant disputes Assist with basic QuickBooks invoicing using approved procedures Maintain organized records of completed tasks, pending approvals, and customer outcomes Provide routine updates on open customer issues and operational priorities Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service or operations administration experience required Excellent written English and strong proofreading skills required Professional spoken English and confidence handling phone calls required Strong judgment, attention to detail, and administrative accuracy required Experience managing shared inboxes and online customer records required Event coordination, hospitality, logistics, or booking administration strongly preferred Experience handling customer complaints and applying written policies strongly preferred MotorsportReg, Shopify, or QuickBooks familiarity preferred Motorsport or premium customer-service experience is a plus Ability to accommodate scheduled weekend coverage during event periods required IDEAL CANDIDATE PROFILE Exceptional written communicator with a friendly, professional style Patient and composed when communicating with dissatisfied customers Highly organized and accurate with policies, dates, and financial information Proactive about follow-up and resolving routine administrative issues Comfortable managing multiple communication channels Resourceful and capable of identifying when management approval is needed Able to learn specialized event software and internal systems quickly Interested in a long-term role supporting a growing organization APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Google Workspace / Gmail / Google Sheets MotorsportReg – Client Training Provided Shopify / Shopify Inbox – Client Training Provided QuickBooks – Basic Invoice Administration Microsoft Office Internal Operations & Registration Tools – Training Provided Team Messaging & Business Phone Platforms Work Schedule Contracted Hours per Week: 40 Hours ( Additional Scheduled Hours May Be Required During Event Periods ) Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events Daily Working Time: 9:00 AM–5:00 PM PST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week ( Additional Scheduled Hours May Be Required During Event Periods ) Daily Working Time: 9:00 AM–5:00 PM PST Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required) REGION PREFERENCES: Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Mexico City, Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Supervisor, Billing Operations. About the job We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution. You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India. Responsibilities In this role, you’ll: Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation. Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs. Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers. Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting. Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy. Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews. Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations. Onboard, train, and mentor team members to maintain high operational standards across the team. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years experience in a billing operations role Experience with Salesforce Experience with supporting team members from a supervisory standpoint Excellent communication skills for internal and external stakeholders Proficiency in Excel Strong attention to detail Ability to prioritize and multitask throughout high volume order processing Ability to identify, analyze, and resolve issues independently Collaborative working style and experience working cross-functionally Ability to support flexible timezone meetings periodically Excellent written, and verbal communication skills in English Desired: Experience working in the SaaS/technology industry Experience working with an international team Knowledge of and experience with SOX controls Experience with Zuora Location This role will be remote, and based in Mexico City, Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: London, United Kingdom Workplace: remote NovaKid is online-school for children 4 -12 years old, in which children remotely learn English language with natives from the US and the UK. Our customers come from more than 50 countries all over the world. We have 100K+ students and 4K+ teachers. Our international team is proud of 450+ developers / support managers and marketing gurus. Help turn lesson content into learning that works. We are looking for a Learning Content Editor who can recognise what makes a lesson clear, engaging and effective, whether it was created by a person, AI or a combination of both. You will review lesson drafts and completed lessons, looking beyond correct language to the overall quality of the learning experience. You will work closely with content creators, project managers and proofreaders to make sure lessons achieve their intended outcomes. What you will do Check that activities teach, practise and assess the intended learning outcomes. Assess logical flow, scaffolding, pacing and suitability for learners’  ages and levels. Spot opportunities to make lessons more engaging and give learners more meaningful practice. Review slides, instructions, teacher notes and interactions for clarity and intuitive use. Identify English that sounds unnatural, awkward or overly formulaic, even when it is grammatically correct. Provide specific suggested changes, explain why they matter and check the creator’s revisions. Use AI and automation thoughtfully to support efficient, consistent editorial review. You will recommend improvements, including sample wording or alternative activities where useful; creators implement all changes. The role focuses on educational editorial review, with detailed proofreading handled by proofreaders. What you will bring Experience reviewing or developing educational content and a strong understanding of how learners build skills. Native-level English, with an excellent ear for natural phrasing, dialogue and age-appropriate language. The ability to explain editorial decisions clearly and give constructive, practical feedback. A collaborative approach, sound judgement and reliable organisation. An open, critical approach to AI and an interest in useful automation. Experience with English language learning materials and interactive digital lessons would be an advantage. Qualifications and experience A relevant bachelor’s degree, such as Education, English or Linguistics. At least three years’ experience editing or developing educational content. Native-level English and a sound understanding of what makes lessons effective and engaging. Clear, constructive communication and confidence using AI tools. Experience with English language learning materials would be an advantage. We Offer Fully remote work A chance to shape the future of AI-driven education A dynamic team that loves building innovative products

Location: Göppingen, Germany; Stuttgart, Germany Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are seeking a highly skilled and technically grounded Product Owner (all genders) to join our TeamViewer Client unit. You will take ownership of the product development for Linux and, in a next step, macOS, driving the product direction and priorities for our Remote Connectivity Product Line (TeamViewer Remote and Tensor) on those platforms." Act as a Product Owner (all genders) within an agile Scrum team, closely collaborating within the Product Management and Development teams to lead product initiatives from planning to release and enablement of field teams Lead the agile product development process, collaborate with various departments including Software Development, UX, Marketing, and Sales to ensure the successful launch of new features Serve as a bridge between customers and the development team, converting customer needs and pain-points into clear product requirements Plan and track support for new Linux distribution and macOS versions along their release cycles, including organizing beta testing and timely deprecation of outdated versions Ensure a shared understanding of product goals and platform-specific constraints with the development team, translating Linux and macOS specifics into well-defined user stories with clear acceptance criteria per platform Coordinate Linux- and macOS-specific development requirements with the development team to ensure platform compatibility Requirements A university degree in a technology or business-related field or comparable qualification Proven expertise in software development environments with a strong emphasis on desktop technologies, and a solid understanding of operating system specifics, including familiarity with Linux and macOS concepts such as distributions, package management, display servers, system permissions and security models Ability to translate complex technical requirements into clear product features and user stories. Hands-on mentality and curiosity for operating systems, including willingness to install, test and explore builds on different Linux distributions and macOS versions yourself Very good communication skills are essential, including the ability to discuss platform-specific technical requirements clearly with the development team and align stakeholders Fluency in English required; additional languages are a plus What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Lisbon Workplace: onsite About Spin.AI Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications. SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more here . Position Summary: We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations. This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base. This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams. What You Will Do: Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs. Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment. Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts. Guide new customers through onboarding, setup, and best-practice configuration. Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution. Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues. Write and maintain knowledge base articles, FAQs, and internal tech notes. Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering. Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations. Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support. What You Bring: 4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish. Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams). Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention. Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically. Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences. Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome. Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting. Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support. Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal. Nice to Have: Experience with Salesforce, Slack, or Jira. Background in cybersecurity, data protection, backup/recovery, or DLP. Certifications such as Google Workspace Administrator or Microsoft 365 Administrator. Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman). Experience with Jira Service Management, Planhat, or similar support and CS tools. Additional European languages (e.g., German, French, Spanish, Italian). Experience supporting MSPs or channel partners Room to Grow: We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into: Customer Success Manager (CSM): own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions. Solutions Engineer (SE): partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs. Your deep product knowledge and customer experience from support give you a strong foundation for either path. Benefits: A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills. Competitive base salary + bonuses. Office in Lisbon, Portugal, with remote work on weekends. Medical insurance. Clear career growth paths into Customer Success or Solutions Engineering. Conferences, training, certifications, and other professional development opportunities. Team-building events. Employee Wellness Program Unlimited PTO Why Spin.AI? Inc. 5000 list for 2026! 🚀 Overall Ranking: #3,309 Industry Ranking: #107 Metro Ranking: #114 State Ranking: #463 Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Growth opportunities and performance-based rewards.

Location: Manila Workplace: remote ELEKS Customer Support Office is looking for a Field Applications Engineer in Philippines.     ABOUT CLIENT Our client is a US-based technology company developing innovative software solutions for industrial automation and manufacturing environments. Its platform provides Git-based source control, real-time visibility into industrial operations, and advanced backup and recovery capabilities for automation systems. The company helps industrial organizations modernize their engineering workflows, improve operational reliability, and securely manage automation assets across complex OT environments. REQUIREMENTS 3+ years in Field Applications Engineering, Controls Engineering, Technical Support, or a similar customer-facing role Hands-on experience deploying and installing software on premises at industrial customer sites Strong experience with OT networking and network deployment, including connectivity, segmentation, and secure access; understanding of the Purdue model Practical experience with PLCs, HMIs, and industrial automation systems, including troubleshooting vendor software such as Rockwell Studio 5000 or Siemens TIA Portal Strong troubleshooting skills across controls, software, hardware, and networks; familiarity with industrial communication protocols Experience with Python, SQL, or another programming or scripting language Clear communication with technical and non-technical stakeholders; ability to work across Controls, IT, Cybersecurity, and Engineering teams Excellent written and spoken English RESPONSIBILITIES Lead on-premises deployments and installations of industrial automation software at customer sites Configure and troubleshoot OT network connectivity, infrastructure, and integration with existing industrial systems Ensure deployments align with the Purdue security model and OT network security best practices Troubleshoot PLC vendor software, industrial communication issues, and integration challenges Serve as the primary technical point of contact for deployed customers, providing troubleshooting and ongoing technical support Diagnose and resolve software, hardware, networking, and backup-related issues Collaborate with Product and Engineering teams to address complex technical issues and customer-specific integration requirements Conduct customer training sessions, technical workshops, and on-site enablement activities Support technical discovery, product demonstrations, and pilot deployments for prospective customers Provide recommendations on secure OT network access, system reliability, and backup and recovery practices Maintain technical documentation, troubleshooting guides, and deployment procedures Work closely with Customer Success, Support, Sales, and Engineering teams to ensure successful deployments and customer satisfaction