Location: Worldwide
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Title:
CPT-11709
Roofing Customer Service & Scheduling Virtual Assistant
Independent Contractor – CPT-11709 Roofing Customer Service & Scheduling Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established California roofing contractor is seeking a full-time Business Support VA to assist with incoming calls, customer inquiries, inspection scheduling, appointment confirmation, CRM updates, and recurring administrative follow-up.
The business serves residential customers and works with office staff, field crews, installers, and sales personnel. The VA will support communication between customers and the company while keeping appointments and customer records organized.
The ideal candidate will bring excellent phone communication, a friendly and patient personality, strong organizational skills, and previous customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Communication & Front Desk Support
Answer incoming customer calls and respond to routine inquiries
Gather contact information, service requests, and relevant property details
Assist homeowners with scheduling questions and general concerns
Follow established procedures when addressing routine customer questions
Direct technical roofing questions, pricing requests, and project-specific concerns to management
Maintain a welcoming, patient, and professional phone presence
Handle incoming calls from homeowners who prefer speaking directly with a live representative rather than interacting with the company's AI phone assistant.
Help prevent potential lead loss by responding to incoming calls and customer requests promptly, rather than allowing inquiries to go unanswered or waiting too long to return calls.
Manage customer interactions professionally, including with frustrated, demanding, or highly particular homeowners, while remaining calm and avoiding arguments or taking complaints personally.
Take messages from callers and ensure they are relayed to the appropriate person when the request cannot be handled directly.
Handle primarily English-speaking customer inquiries. Spanish communication with installation crews is generally handled by the owner and is not expected to be a regular responsibility of the VA.
Inspection Scheduling & Appointment Coordination
Schedule inspections and customer appointments using the company calendar and CRM
Contact customers to confirm upcoming appointments
Follow up on new inquiries and outstanding scheduling requests
Update the owner's calendar and communicate schedule changes
Coordinate appointment information with sales representatives and field personnel
Track cancellations and rescheduling requests to help reduce missed appointments
Schedule homeowner appointments directly around the owner's availability, taking into consideration his existing appointments and travel time between customer locations.
Ensure appointment details and schedules are accurate to help prevent scheduling conflicts, missed appointments, and disruptions to field operations.
Capture the homeowner's concerns and reason for requesting an inspection so the owner has an initial understanding of the situation before meeting the customer.
Include relevant customer context in appointment notes to help the owner prepare for and guide the inspection conversation efficiently, particularly when appointments are time-sensitive.
CRM & Administrative Follow-Up
Enter accurate customer information and communication notes into the CRM
Maintain records of previous appointments, property visits, and service history
Track outstanding follow-ups and unresolved customer matters
Respond to routine business emails using approved guidance
Keep relevant internal team members informed of customer requests
Follow established lead intake and appointment handling procedures
Create customer profiles for new leads, including the homeowner's name, property address, contact details, and reason for contacting the company.
Record specific customer concerns, questions, and requests in the CRM so the owner can review the information before the scheduled appointment.
Route technical roofing questions and inquiries requiring the owner's expertise directly to him. The VA may transfer the call or take a message for follow-up.
Gradually become familiar with recurring roofing-related inquiries and company procedures through training and exposure to actual customer calls, with the option to listen to the owner's responses to technical questions as part of the learning process.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, receptionist, or front desk support experience required
Back office or administrative experience strongly preferred
Excellent spoken English and professional phone communication required
Appointment scheduling and calendar coordination experience strongly preferred
CRM and customer data-entry experience strongly preferred
Experience handling inbound customer inquiries and follow-up required
Spanish-English bilingual communication is a plus
Construction, roofing, or home-services experience a plus but not required
Strong organization and ability to follow established procedures required
IDEAL CANDIDATE PROFILE
Friendly, personable, patient, and approachable
Excellent communicator who can remain calm with difficult customers
Organized and dependable with appointments and follow-up
Strong listener with accurate note-taking skills
Comfortable learning roofing terminology and company procedures
Team-oriented and willing to assist internal staff
Consistently professional throughout customer interactions
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Client CRM – Platform TBD
Calendar & Appointment Scheduling Tools
Business Phone / VoIP Platform
Email & Communication Platforms
Microsoft Office / Google Workspace
Work Schedule
Contracted Hours per Week: 40Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: first week (training): Monday-Friday, 9:00 AM-1:00 PM PST
regular schedule: 7:30 AM to 4:30 PM PST, Monday through Friday, with a one-hour lunch break.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: first week (training): Monday-Friday, 9:00 AM-1:00 PM PST
regular schedule: 7:30 AM to 4:30 PM PST, Monday through Friday, with a one-hour lunch break.
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English Required; Spanish/Bilingual a Plus
ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: San Francisco
We’re looking for a Staff Product Designer who is excited to design the future of teamwork at the exact moment it is being reinvented. You’ll join Asana’s AI Design team to craft the experiences where AI does real work alongside people—from agents that take on tasks and AI-recommended workflows to the enterprise controls that build trust. Many of the interaction patterns we need don’t exist yet, giving you the opportunity to invent, ship, and scale them while setting the craft bar across our AI products and platform teams.
We design the future of teamwork. Asana has a bold, ambitious mission: help humanity thrive by enabling the world’s teams to work together effortlessly. Our design team is at the heart of that mission. Asana Design is an inclusive and collaborative community made up of a diverse group of designers from different backgrounds (product, brand and content design, design operations, producers, motion design, film, copywriting). We love combining research, data insights, and peer feedback into a human-centered design process to produce designs that are core to the power of our applications. We partner with people across Asana to create our product, shape our brand, and drive greater impact through design—solving challenges, creating experiences that customers love, and taking the time to get weird and have fun along the way. We believe every designer should have the opportunity to grow and learn by utilizing their strengths and nurturing their interests.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Lead the design of end-to-end experiences for Asana’s AI products, taking ambiguous, high-stakes problems from first framing to polished, shipped details.
Define the interaction language for how people delegate to, steer, review, and trust AI in Asana—including how agents show their work, ask for input, explain their reasoning, recover from mistakes, and hand work back to people.
Champion product excellence by raising the bar for interaction and visual craft so powerful AI capabilities feel clear, calm, and unmistakably Asana, while contributing AI-native patterns and components to our design system.
Turn system and technical complexity into simple, dependable experiences by partnering with engineering and product to understand how models, tools, context, and permissions work, and designing for those realities.
Treat AI as a design material by prototyping with real models, writing and refining prompts and instructions, and using real outputs and evaluations to shape what we ship.
Build what you design using code-based prototypes to explore ideas and align partners, shipping changes to production alongside engineering when it is the fastest path.
Design AI for multiplayer teams and enterprises by shaping the transparency, permissions, and admin controls that let organizations govern and roll out AI with confidence.
Drive ideas across teams by connecting work across our AI products (such as AI Teammates, AI Studio, and Dash) and platform teams, bringing partners along with working prototypes, clear narratives, and a strong point of view—while elevating fellow designers through critique, pairing, and mentorship.
About you
8+ years of experience in product design, with a track record of leading design on complex products at a senior level
A portfolio showcasing interaction and visual design craft alongside a track record of shipping complex work at scale
Real-world experience designing and shipping AI products—such as agents, assistants, AI-powered automation, or generative features—including designing for model behavior, uncertainty, and failure in partnership with engineering, research, and product teams
Fluency with system and technical complexity, demonstrating the ability to reason about data models, permissions, integrations, and LLM constraints in behaviors and systems rather than just screens and flows
Hands-on proficiency with modern AI tools, regularly prototyping with LLMs, iterating on prompts, and using AI-assisted design and coding tools in your everyday workflow
Proven ability to lead work that spans multiple teams and drive alignment and execution without formal authority
Customer-centric problem solver who gets close to users, uncovers unspoken needs, and uses research and data evidence to back design decisions
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $223,000 - $253,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid #LI-HC1
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Developer Infrastructure team builds the systems Sentry engineers use to develop, test, and ship software. We own local and cloud development environments, CI/CD across our open-source and private codebases, tooling for creating new services, and SDK and library publishing.
Our goal is to help engineers spend more time building for customers and less time troubleshooting their development tools. You’ll work on problems such as shortening CI feedback cycles, improving deployment reliability, detecting flaky tests, and making development environments easier to use and maintain.
As AI coding agents become part of engineering workflows, you’ll also help our environments, CI, and deployment systems support them with the context and access they need.
You’ll own projects from design through rollout and ongoing operation, working directly with engineers across Sentry to understand their needs and measure whether your changes improve their work.
This role is based in San Francisco, with three days per week in the office to work closely with Platform and Product Engineering teams.
WHAT YOU’LL DO
- Build and maintain tooling for local and cloud development environments.
- Improve the speed and reliability of CI and deployment pipelines as our codebases and infrastructure grow.
- Develop supported, reusable workflows for creating services and libraries.
- Improve SDK and library publishing tools and release processes.
- Build metrics, dashboards, and flaky test detection to help teams identify and resolve development and deployment problems.
- Give engineers and AI coding agents the context they need to work within Sentry’s systems and conventions.
- Partner with engineering teams to prioritize improvements, support adoption, and evaluate results.
HOW YOU WORK
- You enjoy building tools and infrastructure other engineers rely on.
- You consider reliability, performance, cost, and maintenance when making technical decisions.
- You take ownership from understanding a problem through implementation, rollout, and operation.
- You listen to engineers’ feedback and use evidence to guide improvements.
- You help teams adopt shared tools and standards through clear reasoning and collaboration.
QUALIFICATIONS
- 5+ years of software engineering experience or equivalent experience building developer tools and infrastructure.
- A track record of building or significantly improving developer tooling or infrastructure used by engineering teams.
- Strong proficiency in Python.
- Experience improving CI/CD systems, including diagnosing performance or reliability problems.
- Experience leading complex technical projects through design, implementation, and rollout.
- Experience using Docker and container orchestration in production.
- Experience working with cloud infrastructure such as GCP or AWS.
- Familiarity with Kubernetes and infrastructure as code tools.
- Experience working across engineering teams to build agreement on tools, standards, or workflow changes.
- Clear written and verbal communication, including explaining technical tradeoffs and documenting how systems work.
You don’t need to meet every qualification to apply. If your experience aligns with the core work, we’d like to hear from you.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Toronto, Ontario, Canada; San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers.
As part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead.
IN THIS ROLE YOU WILL
- Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions.
- Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more).
- Build scalable automation and control plane for Kafka fleet management and improve efficiency.
- Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines.
- Improve observability, monitoring, and failover for mission-critical real-time systems.
YOU’LL LOVE THIS JOB IF YOU
- You enjoy working on distributed systems at scale and care about reliability and performance.
- You like building abstractions that make complex infrastructure easier for others to use.
- You are motivated by designing systems that balance flexibility for developers with best practices for stability.
- You are excited to shape how Sentry handles near real-time ingestion and analytics at scale.
- You value being part of a collaborative team where your contributions make a broad impact across the company.
QUALIFICATIONS
- At least 2-3 years of software engineering experience, with background in distributed systems, data infrastructure, or real-time streaming.
- Proficiency in a programming language such as Python, Rust, Go, or Java (we primarily use Python and Rust, but experience in similar languages is valuable).
- Experience building and operating systems in cloud environments such as Kubernetes, AWS, or GCP.
- Nice to have: experience with streaming technologies such as Kafka, Flink, Spark Streaming, or similar tools.
The base salary range that Sentry reasonably expects to pay for this position is $163,000 to $200,000 CAD or $155,000 to $190,000 USD. A successful candidate’s actual base salary amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more.
You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges.
IN THIS ROLE, YOU WILL
- Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation.
- Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers.
- Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program.
- Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy.
- Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
YOU’LL THRIVE IN THIS ROLE IF YOU
- Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization.
- Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
- Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
- Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage.
- Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
QUALIFICATIONS
- 2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role
- Degree in Computer Science or a related field, equivalent training, or professional experience
- Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling
- Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows
- Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.)
- A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.
IN THIS ROLE, YOU WILL
- Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate.
- Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program.
- Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.
- Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.
- Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
YOU’LL THRIVE IN THIS ROLE IF YOU
- Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization.
- Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
- Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
- Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.
- Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
QUALIFICATIONS
- 2-5 years of industry experience designing, building, or securing complex applications and cloud systems
- Degree in Computer Science or a related field, equivalent training, or professional experience
- Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs
- Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust
- Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.)
- A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $162,000 to $200,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
We take a pragmatic approach to preventing and responding to security risks. In this role not only will you build and contribute to systems which detect malicious activity, you will have the unique opportunity to implement new controls to prevent future incidents. You will work across detection and response and corporate security domains. You'll contribute to practices that keep Sentry secure as we grow: alert triage for corporate and production, detection engineering, deploying preventative controls, identity and access management, investigations and incident response, and more.
You'll partner with teams across the company to prevent and respond to security incidents. You will work as a technical collaborator who prioritizes preventative controls, defense in depth, and high signal alerting practices. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security approaches and challenges.
IN THIS ROLE, YOU WILL
- Maintain, improve, and own detection engineering systems. We own and operate our own detection stack and are building agentic triage with thoughtful security response and orchestration automation.
- Perform investigations, and contribute to security incident response. You will assist and contribute to a breadth of incident types, or Sentry and our customers.
- Contribute to, maintain, and operate identity and access management systems. Access management is a critical component of our security program.
- Have a lot of opportunity to grow and learn across many security domains. We are a highly cross-functional team and you will have opportunities to touch adjacent security projects spanning appsec, infrasec, governance, and privacy.
- Research, identify, and respond to emerging threats relevant to Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
YOU’LL THRIVE IN THIS ROLE IF YOU
- Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you protect a fast-moving engineering organization.
- Get excited when something new lands on your desk, be it an interesting breach, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
- Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
- Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than make a noisy reactive solution which requires manual triage.
- Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
QUALIFICATIONS
- 2-5 years of industry experience in a detection and response, corporate security, or generalist security engineering role
- Degree in Computer Science or a related field, equivalent training, or professional experience
- Hands-on experience with several of the following: alert triage, detection tuning and writing, detection-as-code, security log ingestion, investigations and security incident response, identity and access management (IAM), phishing response, user access reviews, managing endpoint detection and response tooling
- Experienced and comfortable programing in at least one language (Python preferred) and comfortable using agentic development workflows
- Familiarity with operating distributed cloud technology (AWS, CICD, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and experience with corporate (SSO, SAML, IAM) and defensive security tooling (EDR, SIEM, CNAPP, ZTNA, etc.)
- A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $150,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Security Team is responsible for securing all things Sentry: our customers, our code, and everything in between. We are a small but growing team with broad scope, high trust, and the autonomy to tackle hard security problems with creativity and an engineering mindset. We work at a company with a strong developer culture, building a product that millions of developers genuinely love and rely on. That context shapes everything about how we operate.
As a Security Engineer on this team, you'll work across application and platform security domains. You'll contribute to the practices that keep Sentry secure as we grow: security reviews, threat modeling, vulnerability management, and embedding secure coding practices into an engineering organization that cares about doing things right. You'll partner closely with product and engineering teams to influence how features are designed and built from the start. You will work as a technical collaborator who helps make the secure path the obvious one. As Sentry expands our agentic product capabilities and development practices, you'll also find yourself at the frontier of a new set of security challenges.
IN THIS ROLE, YOU WILL
- Support and help mature Sentry's security review program. From secure code review, to architecture review, and threat modeling. You'll help build the processes, tooling, and culture which make security a natural part of how we ship and operate.
- Contribute to mature vulnerability management practices. Intake, triage, prioritization, remediation tracking, and support of our bug bounty and responsible disclosure program.
- Advocate for secure-by-design principles. Partner with engineering and product teams to embed security early in the development lifecycle and integrate security tooling into developer and CI/CD workflows.
- Validate and reproduce application and infrastructure security findings. Scanning, manual testing, and supporting penetration testing and vulnerability validation across Sentry's application, SDKs and cloud-based platform.
- Help evaluate and respond to emerging threats relevant to application security at Sentry. We build and operate a complex application and cloud environment, including the novel attack surface introduced by Sentry's agentic product features and AI-assisted engineering practices.
YOU’LL THRIVE IN THIS ROLE IF YOU
- Enjoy operating cross-functionally, building relationships, and influencing with technical expertise as you grow into shaping how security gets done across a fast-moving engineering organization.
- Get excited when something new lands on your desk, be it an interesting vulnerability, a sweet exploit, a novel agentic architecture, an unfamiliar cloud primitive, or a bug class you haven't seen before.
- Love working in a developer-forward culture where your colleagues are builders who care deeply about code quality and customer satisfaction.
- Reach for automation first, you'd rather build a scalable, systematic solution to a security problem than solve it manually a hundred times.
- Thrive with ownership and want more of it, you prefer to drive work end-to-end, and you're energized by the autonomy — and the mentorship — that comes with being on a small, high-trust team.
QUALIFICATIONS
- 2-5 years of industry experience designing, building, or securing complex applications and cloud systems
- Degree in Computer Science or a related field, equivalent training, or professional experience
- Hands-on experience with several of the following: security reviews, SDLC practices, secure CI/CD, architecture reviews, threat modeling, vulnerability management, bug bounty and responsible disclosure programs
- Experienced and comfortable programming in at least one language, and able to read and reason about code in Python, Typescript, Go, or Rust
- Familiarity with using distributed cloud technology (AWS, GCP, Azure, Kubernetes, Docker, Terraform, etc.) and an understanding of how those technologies are secured (cloud networking, IAM, etc.)
- A collaborative approach to problem solving paired with strong written and verbal communication
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people are excited about this opportunity and eager to grow.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $155,000 to $200,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
*Pls kindly note this role has no base salary, it's commission based
We are looking for a internationally minded Regional Business Development Specialist to drive the expansion of Bybit’s payments ecosystem across MENA and emerging global corridors. This role will focus on merchant acquisition, local payment partnerships, PSP integrations, and strategic growth initiatives for Bybit Pay, Card, and Fiat channels.
The ideal candidate has deep experience in payments, fintech, or crypto, strong local market understanding, and a proven track record of driving regional growth.
Key Responsibilities:
Support market expansion for Bybit Pay across global, building and owning the full growth pipeline
Acquire and manage merchants, PSPs, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels.
Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution.
Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases.
Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows.
Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations.
Provide market intelligence, partner feedback, and competitive analysis to optimize product direction.
Represent Bybit in industry events, conferences, and ecosystem partnerships.
Requirements:
1+ years of experience in payments / fintech / PSP / acquiring / merchant growth / crypto BD.
Long-term overseas work or study experience (must-have).
Strong understanding of local payment rails, fiat/crypto conversion flows, card programs, and merchant needs.
Demonstrated success in driving regional growth or launching payment products in multiple markets.
Ability to work independently and thrive in fast-paced, high-ownership environments.
Native local language proficiency + strong English communication skills.
Network across fintech, Web3, PSPs, acquirers, or merchant ecosystems is highly preferred.
Preferred Qualifications
Understanding of regulatory and compliance requirements for payments and cross-border movement.
Background working in global remote teams.
Prior experience with crypto exchanges, payment gateways, or card programs.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Leeds, England, United Kingdom; London, England, United Kingdom; Manchester, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Primary Focus:
As Senior Manager, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for defining the strategic priorities, audience opportunities and learning agenda that shape Fanatics Casino performance creative. You’ll uncover the hooks, angles and player insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role is the strategic link between player insight, creative development and performance results, ensuring the right problems are being solved and that learnings continuously inform future briefs across acquisition, engagement and retention.
This position reports directly to the Senior Director, Performance Creative & GTM, and manages one Associate, Performance Creative.
Key Responsibilities:
Own the Casino performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning.
Build and evolve the Casino creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage.
Translate business objectives and player insight into clear, inspiring briefs for the internal creative agency, including scripts, hook variations and iteration briefs on winning concepts.
Own the Casino testing agenda, defining what we want to learn, how we measure a win, and which tests run each month.
Drive a high-velocity testing program across hooks, openers, formats, offers and creators, continuously improving hit rate and speed to learning.
Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs.
Write concise test readouts and maintain a living library of what works for Casino players.
Identify and define the performance territories, audience tensions and messaging opportunities to support creative briefs
Embed performance requirements into brand and full-funnel campaign briefs from the outset (in collaboration with integrated marketing and media), ensuring channel, audience, format and measurement needs are clear before creative development begins. Partner with the Casino Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution.
Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle.
Source player insight, competitor ad libraries, creator content and platform trends to identify new angles and white space.
Lead performance strategy/creative insight sessions and contribute a strong POV to creative brainstorms, working closely with the Casino Creative Studio.
Present performance learnings and recommendations in GTM forums and monthly reviews, turning results into a clear story for senior leadership.
Lead, mentor and develop an Associate, building their craft in briefing, analysis and testing.
How This Role Connects Across the Team:
Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned.
Partners with the Casino Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership.
Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel.
Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy.
Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards.
Partner with the affiliates teams to produce UGC briefs aligned to channel best practice, adapting content that’s optimised for performance (via creative briefs)
Skills & Qualifications:
8+ years of experience in creative strategy, performance creative or brand strategy, including 3+ years leading creative strategy for a fast-growing D2C brand, mobile app, gaming or casino business.
Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it.
Deep knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats.
Proven track record building and running creative testing programs at volume.
Strong analytical skills, with the ability to read performance data, size results and translate them into clear recommendations.
Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to an executive readout.
Experience influencing brand and integrated campaigns across matrixed teams without direct ownership.
Experience managing and developing direct reports.
Willingness to travel occasionally for team meetings and Fanatics events.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#li-JM3
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Warsaw, Poland
On behalf of
FinTech Client #3
, SD Solutions is looking for a talented
Senior Frontend Engineer
.
As a Frontend Engineer, you will take ownership of a strategic, gamified platform that serves as the primary engagement and social hub for tens of thousands of
NDA, FinTech
associates. You will develop new features for our mobile app, shaping a unique user experience that blends high-stakes business logic with interactive gaming, social networking, and professional training. In this role, you will build the next generation of communication and reward tools that connect our massive user base at the point of sale, directly impacting NDA, Fintech growth, and market exposure.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Develop and maintain the customer-facing native application.
Take ownership of the end-to-end development of new Sunbeast features, from concept to deployment.
Collaborate closely with backend engineers to integrate APIs and deliver a seamless, high-performance user experience.
Write clean, efficient, and maintainable code, adhering to best practices and team standards.
Contribute to a collaborative environment, sharing your expertise and mentoring other team members.
Requirements:
5+ years of frontend/mobile development experience.
Strong production experience with React
Strong production experience with React Native
(as big advantage —including app lifecycle and deployment to stores).
Deep knowledge of JavaScript, TypeScript, and CSS.
Experience publishing/maintaining apps in Google Play and the App Store.
End-to-end ownership mindset—proactive, resourceful, self-motivated
Resourceful, self-motivated, and capable of working independently in a fast-paced environment.
B.Sc. in Computer Science or equivalent.
Fluent in English (daily collaboration with the Israel team).
Preferred Experience:
Experience with React.
Familiarity with backend development (Java or Kotlin) is an advantage.
Experience with end-to-end testing frameworks like Playwright.
Knowledge of WebSockets.
Prior experience in a fintech company, especially with payment processing or financial services.
Experience with AI development tools like Cursor and Claude Code
About the company:
A fintech company that builds point-of-sale financing and consumer credit products for everyday service businesses. Their solution is deployed at thousands of service locations — including auto service centers, dental offices, optical clinics, and veterinary practices — and is managed through a no-fee mobile credit card.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones.
The Opportunity:
We are building Mobile Session Replay: a way for teams to see what users actually experienced in their iOS, Android, Flutter and React Native apps, inside Grafana Cloud.
Session Replay
connects frontend signals to session-level evidence, so engineers can investigate production issues faster and with more confidence. Web replay is already available publicly. Mobile replay extends the same story to native apps as part of our Digital Experience Monitoring (DEM) strategy.
We are starting with Android. A working prototype already exists, and you will help turn it into a product customers can trust. The plan is to push ahead from there: iOS next, then our Flutter, React Native and OpenTelemetry mobile SDKs, so customers get a consistent replay experience across platforms.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Staff Mobile Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team!
What you'll be doing
As a Staff Mobile Engineer you will be the technical lead for mobile capture and replay, working across the device, the ingest path and the player. Specifically, you will:
Own the on-device replay library end to end,
starting with Android and extending to iOS.
Make privacy a default,
designing masking and consent controls so sensitive data never leaves the device.
Keep the overhead low and measure it on real devices,
protecting startup time, UI responsiveness, battery, memory, network use and disk, and profiling the impact of capture and masking while the app is actively being used. Give customers controls to trade fidelity against cost.
Build the integration layer
so customers do not copy demo glue code: adapters that tie replay to the active RUM session, sampling decisions and screen or navigation changes.
Work across the stack with Frontend and Mobile Observability teams
on the capture, upload and storage pipeline, session inactivity handling, the timeline player and the mobile sessions and replay experience in Frontend Observability. Evaluate the format and API tradeoffs rather than assuming the current prototype approach is final.
Define quality and compatibility:
automated tests, CI, device and OS coverage, and backwards-compatible upgrade paths for an SDK that customers cannot easily update.
Engage directly with customers:
join calls, gather structured feedback, and help teams instrument and adopt Mobile Session Replay
Mentor engineers
and help grow technical leadership in the team
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Technologies you'll work with
Kotlin (primary, Android-first) and Swift (iOS)
Android media and graphics APIs (MediaCodec / H.264 encoding, view and window capture, Jetpack Compose and View-based UIs)
Faro (Flutter and React Native SDKs) and OpenTelemetry Android and iOS SDKs
Go (collector and ingest services) and TypeScript / React (player and Frontend Observability UI), as you partner across the stack
OLAP Database / Object storage (S3)
Kafka/Warpstream
Grafana ecosystem (Mimir, Loki, Tempo, etc.)
What makes you a great fit
You are comfortable working in a remote-first, globally distributed company. Communication is key, and you write and speak clearly in English
You are collaborative, friendly, kind and respectful. We operate by consensus: you can contribute, disagree constructively, and commit to the team's decision
You have deep native mobile engineering experience on Android (Kotlin/Java) or iOS (Swift/Obj-C). We are building Android first, so Android depth is a priority for the first hire. We are hiring across both platforms, and we do not expect you to be an expert in both, but you are willing to learn and contribute across platforms over time.
You have built or maintained mobile SDKs or platform libraries used by external developers, and you care about developer experience, API design and safe upgrade paths
You have worked on performance-sensitive code (startup time, memory, battery, network efficiency, background execution limits) and make pragmatic tradeoffs
You are comfortable with media and rendering pipelines on mobile: capturing screen content, working with frames or bitmaps, and encoding or handling video
You are comfortable owning a product from 0 to 1 in ambiguous problem spaces. You can break large problems into increments and work autonomously
You take a user-centered approach, and you build understanding of customers' context and goals so you build the right thing
You are thoughtful about privacy and security on user devices, including handling of sensitive data
You use AI tools as a natural part of your engineering workflow, for exploration, code review or reasoning through design tradeoffs, and you are thoughtful about where they help and where they don't
Bonus points for
Prior work on mobile session replay, screen recording, or sampling for mobile telemetry
Experience with video encoding (H.264, MediaCodec, AVFoundation) or on-device masking and redaction
Familiarity with rrweb or web session replay concepts
Experience with OpenTelemetry, crash reporting libraries or other observability open source
Experience with cross-platform frameworks (React Native, Flutter) or building native bindings and bridges
Experience with observability or debugging tools (Grafana, Datadog, New Relic, Sentry, etc.)
Familiarity with mobile privacy, consent and platform policy requirements
Experience with Go or TypeScript, since the work crosses into our ingest and player
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is $192,891 - $231,469 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones.
The Opportunity:
We are building Mobile Session Replay: a way for teams to see what users actually experienced in their iOS, Android, Flutter and React Native apps, inside Grafana Cloud.
Session Replay
connects frontend signals to session-level evidence, so engineers can investigate production issues faster and with more confidence. Web replay is already available publicly. Mobile replay extends the same story to native apps as part of our Digital Experience Monitoring (DEM) strategy.
We are starting with Android. A working prototype already exists, and you will help turn it into a product customers can trust. The plan is to push ahead from there: iOS next, then our Flutter, React Native and OpenTelemetry mobile SDKs, so customers get a consistent replay experience across platforms.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Staff Mobile Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team!
What you'll be doing
As a Staff Mobile Engineer you will be the technical lead for mobile capture and replay, working across the device, the ingest path and the player. Specifically, you will:
Own the on-device replay library end to end,
starting with Android and extending to iOS.
Make privacy a default,
designing masking and consent controls so sensitive data never leaves the device.
Keep the overhead low and measure it on real devices,
protecting startup time, UI responsiveness, battery, memory, network use and disk, and profiling the impact of capture and masking while the app is actively being used. Give customers controls to trade fidelity against cost.
Build the integration layer
so customers do not copy demo glue code: adapters that tie replay to the active RUM session, sampling decisions and screen or navigation changes.
Work across the stack with Frontend and Mobile Observability teams
on the capture, upload and storage pipeline, session inactivity handling, the timeline player and the mobile sessions and replay experience in Frontend Observability. Evaluate the format and API tradeoffs rather than assuming the current prototype approach is final.
Define quality and compatibility:
automated tests, CI, device and OS coverage, and backwards-compatible upgrade paths for an SDK that customers cannot easily update.
Engage directly with customers:
join calls, gather structured feedback, and help teams instrument and adopt Mobile Session Replay
Mentor engineers
and help grow technical leadership in the team
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Technologies you'll work with
Kotlin (primary, Android-first) and Swift (iOS)
Android media and graphics APIs (MediaCodec / H.264 encoding, view and window capture, Jetpack Compose and View-based UIs)
Faro (Flutter and React Native SDKs) and OpenTelemetry Android and iOS SDKs
Go (collector and ingest services) and TypeScript / React (player and Frontend Observability UI), as you partner across the stack
OLAP Database / Object storage (S3)
Kafka/Warpstream
Grafana ecosystem (Mimir, Loki, Tempo, etc.)
What makes you a great fit
You are comfortable working in a remote-first, globally distributed company. Communication is key, and you write and speak clearly in English
You are collaborative, friendly, kind and respectful. We operate by consensus: you can contribute, disagree constructively, and commit to the team's decision
You have deep native mobile engineering experience on Android (Kotlin/Java) or iOS (Swift/Obj-C). We are building Android first, so Android depth is a priority for the first hire. We are hiring across both platforms, and we do not expect you to be an expert in both, but you are willing to learn and contribute across platforms over time.
You have built or maintained mobile SDKs or platform libraries used by external developers, and you care about developer experience, API design and safe upgrade paths
You have worked on performance-sensitive code (startup time, memory, battery, network efficiency, background execution limits) and make pragmatic tradeoffs
You are comfortable with media and rendering pipelines on mobile: capturing screen content, working with frames or bitmaps, and encoding or handling video
You are comfortable owning a product from 0 to 1 in ambiguous problem spaces. You can break large problems into increments and work autonomously
You take a user-centered approach, and you build understanding of customers' context and goals so you build the right thing
You are thoughtful about privacy and security on user devices, including handling of sensitive data
You use AI tools as a natural part of your engineering workflow, for exploration, code review or reasoning through design tradeoffs, and you are thoughtful about where they help and where they don't
Bonus points for
Prior work on mobile session replay, screen recording, or sampling for mobile telemetry
Experience with video encoding (H.264, MediaCodec, AVFoundation) or on-device masking and redaction
Familiarity with rrweb or web session replay concepts
Experience with OpenTelemetry, crash reporting libraries or other observability open source
Experience with cross-platform frameworks (React Native, Flutter) or building native bindings and bridges
Experience with observability or debugging tools (Grafana, Datadog, New Relic, Sentry, etc.)
Familiarity with mobile privacy, consent and platform policy requirements
Experience with Go or TypeScript, since the work crosses into our ingest and player
In US, the OTE (On-Target Earnings)/Base compensation range for this role is $189,374 - $227,249 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York Office
Workplace: Hybrid
About the Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Commercial Lead.
As a Commercial Lead, you are core to our mission of building and expanding Taktile’s enterprise customer base, ensuring our innovative solutions empower large organizations to optimize their decision-making processes.
You will play a critical role in driving growth by creating a robust pipeline of enterprise accounts and guiding them through complex sales cycles with expertise and care. As a trusted partner and credible brand ambassador, you will represent Taktile in the enterprise market, building strong relationships with senior-level stakeholders across multiple departments.
This is a full-cycle, quota-carrying role. It’s a great fit whether you’ve built your career in enterprise software sales or in consulting, originating and closing large client engagements.
About You
- You’ve met or exceeded commercial targets for 5+ years at $300K+ deal sizes, whether as an enterprise seller or by winning and expanding client engagements in consulting.
- You have extensive experience managing complex deal cycles or client pursuits of 6+ months.
- You know how to build deep, strategic relationships with senior customer stakeholders, including C-suite executives.
- You’re curious and customer-centric, with a talent for understanding enterprise customers’ challenges and delivering solutions tailored to their needs.
- You’re humble and have a growth mindset, eager to continuously learn, implement new methodologies, and bring best practices into the business.
- You’re collaborative and thrive in cross-functional environments, working closely with Marketing, BDR, and Customer Success teams.
- You’re strategic and creative, always finding innovative ways to engage prospects and enhance the enterprise buying experience.
- You have exceptional communication skills, with an ability to craft compelling messages and business cases that resonate with enterprise stakeholders.
- You have a proven track record selling software or advisory/transformation services to Financial Services and/or enterprise-scale businesses.
- You are highly skilled in prospecting and navigating complex organizations to identify and engage decision-makers.
What You'll Do
- Sell Taktile’s innovative decisioning software solution to large enterprise customers in Financial Services to meet or exceed your revenue targets.
- Develop a deep understanding of our enterprise target markets, ideal customer profiles, and competitive landscape.
- Manage a pipeline of complex, multi-stakeholder sales opportunities from lead to close, focusing on long-term value.
- Drive outbound prospecting efforts to engage and qualify enterprise accounts.
- Qualify and nurture opportunities generated by BDRs and Marketing.
- Lead discovery sessions, product demos, and executive presentations to showcase Taktile’s value proposition and build the business case.
- Provide a seamless and outstanding buying experience for our enterprise customers.
- Collaborate with the Customer Success team to ensure smooth handovers and long-term customer success.
- Upsell and cross-sell within enterprise accounts to maximize value for customers and drive revenue growth.
- Leverage proven enterprise sales methodologies such as MEDDICC and Challenger.
- Use CRM and sales tools such as HubSpot, Salesforce, LinkedIn Sales Navigator, etc., to manage and track progress.
- Provide market feedback to Product, Marketing, and Leadership to influence the roadmap and go-to-market strategies.
Ideal, But Not Required
- Experience working in an early-stage start-up (Seed - Series B).
- Background in management, strategy, or technology consulting, especially in Financial Services.
- Deep knowledge of the FinTech, data, or ML/AI landscape.
Our Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here
- Make an impact and meaningfully shape an early-stage company
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
This position is needed to sell into high value ISV, High Tech, AI Native and Enterprise companies. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.
Responsibilities
In this role, you’ll:
Be responsible for net new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
Work closely with your SDR and SE teams to own, drive and build intelligent outreach campaigns into new prospects
Source new leads and drive sustainable pipeline growth each quarter
Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Able to balance challenging priorities and handle multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of Sales experience and a track record of personally selling and closing complex solutions to ISVs, high tech, AI Native, enterprise and software companies.
Strong experience identifying, mapping and prospecting accounts
Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets
Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
Expertise in solution-based selling or consultative selling
Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
Strong presentation and negotiation skills
Comfortable working in a dynamic / environment.
Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies
Desired:
Ideally, you also have experience selling both to a business and technical audience
Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:
Cloud communications (voice, SMS, chat, video, etc.).
Contact centre agent productivity and Conversational AI
APIs and integrations for communication services.
Telecommunications industry dynamics.
Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.
Location
This role will be remote and based in UK or Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.
This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.
What will I be doing?
Champion AI transformation
: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
Full-cycle sales ownership
: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.
Customer advocate
: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
Tailored AI demonstrations
: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
Revenue-focused
: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
Team growth
: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.
What skills do I need?
Business fluency in German required
Proven success
: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
Hunter mentality:
Proven track record of outbounding and creating the majority of your pipeline and revenue.
AI expertise
: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
Quota achiever
: Demonstrated ability to consistently meet and exceed sales targets.
Strategic communicator
: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
Solution-focused
: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
Customer-centric mindset
: Skilled at building trust and creating value in competitive sales landscapes.
Growth-oriented
: Displays intellectual curiosity, ambition, and a commitment to personal and team development
*Proof of eligibility to work in the United States is required.
The base salary range for this role is targeted at $298,000-$356,000 in Colorado, $315,000-$377,000 in Washington, $315,000-$377,000 in Chicago and $351,000-$419,000 for the San Francisco Bay Area and New York. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United States
Why Cast AI?
Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.
Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.
Join us as we build the future of autonomous infrastructure.
About the role
This is a ground-floor build, not a maintenance job. The foundation is real - a defined partner tiering model, a growing partner base, and two Partner Managers already running the MSP and VAR tiers day-to-day. What's missing is the person who turns that foundation into a repeatable, scaling engine: recruiting and activating the partners that actually move revenue, standing up the GSI motion from scratch, and making partner-sourced pipeline a forecastable line in Cast AI's growth.
You'll manage and grow the PAM team, but you'll also carry your own strategic relationships - particularly at the GSI level - and be the person the Director of Partnerships and sales leadership turn to for how the channel is performing and where it's headed. As Cast AI scales past unicorn status, this is a genuine build-and-own mandate, not an inherited process to maintain.
Requirements:
Track record building or scaling a multi-tier partner programme (MSP, VAR, GSI, or similar) at a high-growth SaaS or cloud infrastructure company
Direct experience with GSIs - you know how to structure and activate a relationship with a systems integrator, not just a reseller
Proven experience managing a team of PAMs or a channel team - hiring, coaching, and performance-managing multiple direct reports, with the judgment to know when to let them run and when to get involved
Excellent executive presence - able to represent Cast AI credibly with senior partner stakeholders and with internal sales/exec leadership
Comfortable selling to and through DevOps, Platform Engineering, and FinOps personas; working familiarity with AWS, GCP, and Azure
Hands-on with the mechanics of a channel programme: deal registration, joint account planning, QBRs, co-sell motions, partner incentives
Background at a digital-native company, startup, or ISV preferred - someone who has scaled a channel function before, not just inherited one
This role requires the candidate to be based in the U.S. Eastern or Central time zone to support close collaboration with our international teams.
What You'll Own
:
You'll have full ownership of the Cast AI Channel Program - strategy, structure, and results.
The GSI motion, built from the ground up - recruitment, executive relationship-building, and joint go-to-market planning with systems integrators
A scaled strategy for MSPs and Cloud Consultants that turns the tier into its own revenue stream
The PAM team, managed directly across territories, with room to hire and develop as the function grows
Recruitment, onboarding, and activation across all three tiers, with direct focus on the top strategic MSP and VAR targets
The operating cadence across the programme - QBRs, joint account planning, partner advisory input
Program infrastructure - tiering criteria, incentive structures, deal registration process, enablement and certification content
Cross-functional alignment with Sales, SEs, Marketing, Product, Finance, and Legal to keep channel strategy tied to company priorities
What’s in it for you?
Join a fast-growing company at the forefront of cloud-native automation and Kubernetes technology.
Enjoy a flexible, remote-first global environment.
401(k) retirement plan 100% company match on employee contributions up to 6% of pay (available after 3 months of employment).
Access UnitedHealthcare plans including medical, dental, and vision coverage.
Equity options.
Learning budget for your professional and personal growth.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Hiring process
Screening call with Recruiter
Hiring Manager interview
1-2 additional interviews based on the role
Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI
does not
provide any form of visa sponsorship/work permit.
#LI-Remote
San Francisco
ГибридseniorSan Francisco, California
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ГибридToronto, Ontario, Canada; San Francisco, California
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