Commercial Lead

Location: New York Office Workplace: Hybrid About the Role Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Commercial Lead. As a Commercial Lead, you are core to our mission of building and expanding Taktile’s enterprise customer base, ensuring our innovative solutions empower large organizations to optimize their decision-making processes. You will play a critical role in driving growth by creating a robust pipeline of enterprise accounts and guiding them through complex sales cycles with expertise and care. As a trusted partner and credible brand ambassador, you will represent Taktile in the enterprise market, building strong relationships with senior-level stakeholders across multiple departments. This is a full-cycle, quota-carrying role. It’s a great fit whether you’ve built your career in enterprise software sales or in consulting, originating and closing large client engagements. About You - You’ve met or exceeded commercial targets for 5+ years at $300K+ deal sizes, whether as an enterprise seller or by winning and expanding client engagements in consulting. - You have extensive experience managing complex deal cycles or client pursuits of 6+ months. - You know how to build deep, strategic relationships with senior customer stakeholders, including C-suite executives. - You’re curious and customer-centric, with a talent for understanding enterprise customers’ challenges and delivering solutions tailored to their needs. - You’re humble and have a growth mindset, eager to continuously learn, implement new methodologies, and bring best practices into the business. - You’re collaborative and thrive in cross-functional environments, working closely with Marketing, BDR, and Customer Success teams. - You’re strategic and creative, always finding innovative ways to engage prospects and enhance the enterprise buying experience. - You have exceptional communication skills, with an ability to craft compelling messages and business cases that resonate with enterprise stakeholders. - You have a proven track record selling software or advisory/transformation services to Financial Services and/or enterprise-scale businesses. - You are highly skilled in prospecting and navigating complex organizations to identify and engage decision-makers. What You'll Do - Sell Taktile’s innovative decisioning software solution to large enterprise customers in Financial Services to meet or exceed your revenue targets. - Develop a deep understanding of our enterprise target markets, ideal customer profiles, and competitive landscape. - Manage a pipeline of complex, multi-stakeholder sales opportunities from lead to close, focusing on long-term value. - Drive outbound prospecting efforts to engage and qualify enterprise accounts. - Qualify and nurture opportunities generated by BDRs and Marketing. - Lead discovery sessions, product demos, and executive presentations to showcase Taktile’s value proposition and build the business case. - Provide a seamless and outstanding buying experience for our enterprise customers. - Collaborate with the Customer Success team to ensure smooth handovers and long-term customer success. - Upsell and cross-sell within enterprise accounts to maximize value for customers and drive revenue growth. - Leverage proven enterprise sales methodologies such as MEDDICC and Challenger. - Use CRM and sales tools such as HubSpot, Salesforce, LinkedIn Sales Navigator, etc., to manage and track progress. - Provide market feedback to Product, Marketing, and Leadership to influence the roadmap and go-to-market strategies. Ideal, But Not Required - Experience working in an early-stage start-up (Seed - Series B). - Background in management, strategy, or technology consulting, especially in Financial Services. - Deep knowledge of the FinTech, data, or ML/AI landscape. Our Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself  at home here - Make an impact and meaningfully shape an early-stage company - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com