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Location: United Kingdom, Bristol Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About the role We’re looking for a proactive, organised Office Coordinator to help keep our Bristol office running smoothly. You’ll be a welcoming first point of contact for colleagues and visitors, and a dependable source of support for the wider team. This is a varied, hands-on role for someone who enjoys helping others, spotting what needs doing and making the workplace a great place to be. What you’ll do Welcome staff and visitors and respond to everyday queries Provide administrative support to the Senior Leadership Team and colleagues Raise purchase orders, submit goods receipts and keep purchasing records accurate Support business travel arrangements and general HR administration Manage correspondence, records, reports and ad hoc administrative projects Liaise with suppliers and building management Order and monitor office supplies, and coordinate visitors and couriers Organise catering and small internal events Support office health, safety and security procedures What we are looking for: Experience in office coordination, reception, workplace operations or a similar customer-facing administrative role Strong organisational skills and the ability to manage competing requests A welcoming, service-minded approach to supporting colleagues and visitors Confidence using everyday office systems and maintaining accurate records Good judgement and discretion when handling confidential information A practical, adaptable approach, with the confidence to take initiative Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Newstead, Australia VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 13,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Product Team At VALD, our Product team turns ideas and client feedback into reality. We work at the intersection of health, performance, and technology, building products that help professionals deliver better outcomes for their clients. The team is split into two functions, Product Strategy and Engineering. We collaborate closely to deliver innovative, high-quality solutions. About the role We’re looking for someone to join our growing Product Strategy team. This is a unique opportunity to shape products that span Digital Health, Sports Science Technology and SAAS platforms into integrated solutions. You’ll work closely with engineering, product, and business stakeholders to understand client problems, shape product direction, clarify requirements, and support delivery. The exact focus of the role will depend on your experience, strengths, and where you can have the greatest impact. This role is ideal for someone who thrives in a collaborative environment, can manage ambiguity, and is passionate about building products that make a real-world impact. In this role, you will: Lead product discovery to understand user needs, functionality gaps, and pain points. Translate insights into clear requirements and acceptance criteria. Maintain or contribute a prioritised backlog aligned with business priorities. Facilitate agile ceremonies including planning, grooming, and retrospectives. Support coordination across engineering and product teams. Contribute to technical discussions to support solution design. Manage external requests and reduce distractions for delivery teams. Align cross-team dependencies and unblock delivery. Contribute to roadmap development and long-term planning. Is this you? Experience as a Product Owner, Product Manager, or similar role, in a technology environment. Comfortable engaging with engineers to understand technical decisions and trade-offs. Strong understanding of Agile methodologies, backlog management, and delivery tracking. Excellent communication skills, including the ability to explain technical concepts to non-technical audiences. Experience in one or more of the following domains: Digital Health (e.g. telehealth, remote monitoring, EHR integrations) Sports Science Technology SAAS platforms, cloud-native architectures, mobile app ecosystems, and related concepts such as API-first design, identity management, authentication, and compliance frameworks Ability to manage competing priorities and drive alignment across teams. A growth mindset aligned with VALD’s culture of continuous learning and development. Have full Australian working rights Are located within commuting distance of VALD HQ in Newstead, Australia We recognise that not all applicants will have the skills that match a job description exactly. VALD's best asset is not our technology, but our people and culture. We choose people based on how well we think they will work in the VALD team. If you’re passionate about building impactful products and want to be part of a team that values innovation and collaboration, we’d love to hear from you. Why VALD? We are a flexible employer and when you join VALD, the benefits and perks are pretty great! We value our team and is extensive of what we offer when you join VALD, here’s just a few: Food: On-site chefs that prepare fresh breakfast and lunch, Monday through Friday. Coffee and Drinks: On-site barista to make your coffee just as you like it. Games: Table tennis and basketball court if that’s your thing. Health and Fitness: Access to the VALD gym, remedial sports massage therapy, and subsidized physiotherapy services. End-of-Commute Facilities: showers, lockers, bike and scooter racks. Central Location: Centrally located in Newstead, close to public transport. Strong Culture: A great culture filled with a friendly, social, high-performing team. Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Conditions of Employment Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: Basel, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are seeking an IT Service Administrator to support IT operations for one of our Swiss clients.  This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination.  You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where IT counts, join us! Responsibilities: Service Request & Queue Management Manage daily RITM and incident tickets in ServiceNow. Operate the dispatching queues: IMAC, Deployment, Incidents. Process catalogue tasks (CTSK), assign work, and follow workflow steps. Schedule appointments for new hires, hardware refreshes, and hardware returns. Coordinate technician availability via booking and site-specific calendars. Follow different procedures depending on user location. Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications. Communicate with users via email, Teams, and calls to resolve issues or guide them through processes. Hardware & Asset Coordination Manage hardware returns, refresh cycles, and device handovers. Check user and device information using ServiceNow, ISS, CMT, Tachyon. Support device troubleshooting and initial incident investigation. Assist external workforce hardware validation and requests. Onboarding & Offboarding Support Prepare hardware and access for new hires. Validate employee or external worker information with HR and hiring agencies. Ensure complete offboarding and return of company assets. Request approvals from managers or specialist teams where necessary. Requirements English and German, professional working proficiency Experience in IT service delivery, dispatch coordination, or ServiceNow operations. Strong customer service and communication abilities. High organisational skills and ability to manage multiple tasks. Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms. Ability to follow structured workflows and multi-step processes. Problem-solving mindset and attention to detail. Proactive and collaborative team player Strong sense of responsibility and ownership Ability to adapt to new processes and workload changes Calm and professional under pressure Candidates must provide a Criminal Record (not older than 3 months) Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Software Engineer, AI/ML Sony Interactive Entertainment (SIE) PlayStation; San Diego, CA Who we are The Direct to Consumer (D2C) Data Science organization comprises Data Science, Data Engineering and ML Engineering practices. D2C Data Science helps PlayStation grow and operate its digital business across commerce, subscriptions, payments, lifecycle experiences and player-facing services. We partner with product, engineering, finance, marketing and operations teams to turn experimentation, forecasting, AI and production-quality measurement into better player experiences. Role overview Within D2C Data Science, the D2C ML Engineering team is seeking a software engineer to help design, build, and support production AI platform capabilities that solve high-value business problems across the broader digital commerce ecosystem. This is not a model-training or predictive-platform ownership role; it is an engineering role focused on turning AI into dependable products, services, and automation. The ideal candidate is a strong software engineer with backend experience and practical hands-on applied AI experience. What you’ll be doing: Create services, workflows, and reusable components for LLM-powered solutions. Collaborate with stakeholders to understand use cases, identify if and how AI could be used, prototype solutions, measure outcomes, and help move proven capabilities into production. Develop scalable APIs, microservices, and event-driven workflows in Python or Java, with attention to reliability, resilience, security, cost efficiency, and clean integration with existing services. What we’re looking for: Bachelor's or Master’s degree in computer science, engineering or related with 2+ years of professional software engineering experience. Hands-on experience building AI or generative AI features that connect model APIs to business workflows, data, documents, or internal services. Strong software engineering skills in Python and/or Java, including API development, testing, debugging, asynchronous processing, and maintainable service design. Experience with AWS or equivalent cloud services Possesses exceptional communication skills, able to turn business requirements into technical tasks, collaborate across teams, and explain AI tradeoffs in clear, practical terms. Preferred Skills: Experience with AI orchestration patterns Experience supporting a production system Familiarity with Model Context Protocol Experience with text, image, document, audio, or video models, including multimodal embeddings, OCR/document understanding, or content moderation workflows. PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. We've thrilled gamers since 1994 when we launched the original PlayStation. Today, we're recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Corporation. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $150,000 — $225,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a Brand Designer to join the Figma Brand Studio and focus on designing for the web. This role will help up-level some of our most important surfaces—our marketing websites—in brand-forward, novel, and unexpected ways. This role sits at the intersection of web design, software storytelling, and brand. You’ll need expert visual and UX instincts, a deep curiosity about our products, and a point of view on how to make product stories land on the web—showing what Figma can do, not just telling. You’re someone who loves to tinker and experiment. You have a deep understanding of accessibility, and you’re comfortable taking ideas from early sketch to working prototype, partnering with web engineers to bring new patterns and interactions to life. Working closely across Brand and Marketing, you’ll shape everything from site structure and navigation to launch, campaign, and event experiences. You’ll also help evolve the web design system that helps the team ship quality work at speed. You’ll play a central role in defining how Figma shows up on the web through experiences that are inventive, accessible, and beautifully crafted. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and drive best-in-class UX and visual design across Figma’s marketing websites, from concept through prototype and production Tell Figma’s software story on the web in compelling, inventive ways, working with Product Marketing and Content Strategy to show (not just tell) what our products can do Prototype and develop new web patterns and interactions that move past standard SaaS conventions, and partner with web engineers to make them real Design brand-forward web experiences for launches, campaigns, and events that feel novel and unexpected, while staying accessible and performant Shape site structure, information architecture, and navigation to better bring our content strategy to life and serve customers’ needs Evolve and contribute to our web design system, including templates and components that help the team ship quality work at speed Share learnings, experiments, and techniques with Brand Studio and partners to raise the bar across the org We'd love to hear from you if you have: 5+ years designing websites, with a portfolio that shows creative range, strong visual, interaction, and typographic craft, and a clear point of view on telling software stories on the web Fluency designing, prototyping, and building with Figma, and curiosity about new design, build, and AI tools, with clear opinions on how and when to use them Strong systems thinking, grounded in information architecture, UX and accessibility best practices, and experience contributing to and evolving design systems and templates Experience using research and data to run experiments and drive decisions Comfort with ambiguity and the ability to drive concepts from start to finish on your own, partnering closely with design, copy, strategy, engineering, product marketing, and growth along the way At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Learning Experience Designer. About the job This position is needed within our Learning Experience Design team which is the engine that helps our GTM organization achieve their revenue goals. We are seeking an innovative Senior Learning Experience Designer to revolutionize how our global sales team learns, adapts, and executes. In this role, you will bridge instructional design, sales effectiveness, strategic priorities, and cutting-edge artificial intelligence. You won't just create training modules—you will design high-impact, AI-enhanced learning journeys, a range of modalities to match the sellers’ needs, interactive simulations, and performance support tools that shorten ramp times and drive revenue. The ideal candidate is an agile instructional designer who actively tests, adopts, and masters modern AI design tools (generative text, AI video, code blocks, voice synthesis, automated assessments, and interactive simulation builders) to multiply design output quality and speed. Responsibilities In this role, you’ll: Leverage AI authoring tools, large language models (LLMs), and prompt engineering to rapidly draft, iterate, and refine learning materials, roleplay scenarios, pitch guides, and sessions. Build AI-driven roleplay simulations (e.g. objection-handling exercises, discovery calls, uncovering use case exercise, etc.)  where sales reps can practice realistic customer conversations with generative AI personas. Develop content into enablement that is driven by adult learning theory; enablement modalities are selected based on what best supports the seller. Collaborate with Sales Leadership, Product Marketing, and Revenue Operations to map learning pathways directly to seller competencies, product launches, and strategic sales methodologies Design just-in-time performance support assets (FAQs, Playbooks) integrated directly into seller workflows (CRM, Slack/Teams, Sales Engagement platforms). Transform complex product specifications and market insights/positioning frameworks into easily digestible, highly actionable learning experiences. Design dynamic, personalized learning paths based on rep tenure, role (AE, SE, SDR, DSR, etc)), performance data, and skill gaps. Implement AI-based automated feedback loops that evaluate sales reps' video pitches, call recordings, and written communications. Continually research, test, and integrate emerging AI tools and software into the enablement tech stack to accelerate enablement development cycles, increase outcome quality, and increase enablement impact. Establish guidelines, prompt libraries, and best practices for the team's ethical and effective use of AI design tools. Monitor learning metrics, tool adoption, sales ramp time, and quota attainment to continually optimize enablement programs. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3–5+ years of experience in instructional design, learning experience design (LXD), or sales enablement—preferably within a fast-paced B2B SaaS or technology environment. Expert-level mastery of prompt engineering using LLMs (ChatGPT, Claude, Gemini) for curriculum design, scenario building, and content generation. Intermediate level familiarity/ building with modern AI-enhanced L&D platforms, adaptive learning engines, and/or AI roleplay platforms (e.g., Gong, Articulate 360, Quantified, AI, Allego). Hands-on experience with tools like ElevenLabs, Artlist.Io, RiversideFM, Synthesia, HeyGen, Midjourney, DALL-E, or Runway. Advanced proficiency with authoring tools (e.g. Articulate Storyline/Rise, Adobe CC, Google Suite,) integrated with modern AI plugins. A demonstrated ability to create engaging, application-based content (we’ll want to see examples of your work!). Understanding of the B2B sales cycle, buyer personas, and revenue metrics. Early adopter mentality with a passion for experimenting with emerging tech to automate tedious tasks and maximize creative output. Strong copywriting and visual communication skills tailored specifically to high-performing sales audiences. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :  106,320.00 - 132,900.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 112,560.00 - 140,700.00. Based in the San Francisco Bay area, California: $125,040.00  - 156,300.00. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 25th but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Administrative Coordinator – Contractor Location: Aliso Viejo, CA Hybrid, Contract role - 12 months About the Role We are seeking an experienced Administrative Coordinator to provide administrative and operational support to a global team while supporting the day-to-day operations of the Aliso Viejo office. This role supports team members and stakeholders across multiple regions and time zones while serving as a key onsite resource for the local office. Working in partnership with the Sr. Manager overseeing the site, the Administrative Coordinator will support day-to-day onsite operations, serve as an onsite point of contact, and help identify, coordinate, and escalate office needs as appropriate. This is a highly collaborative and hands-on role with responsibilities spanning global team coordination, onsite operations, meetings, workshops, events, and administrative support. The ideal candidate is an experienced administrative professional who is comfortable navigating a fast-paced, global environment, managing multiple priorities, and partnering effectively across teams and functions. While this position will not be dedicated to supporting an individual executive, experience with executive-level support is highly valued. The Administrative Coordinator should be comfortable providing backup executive support when needed. Success in this role requires strong organizational skills, sound judgment, discretion, and initiative. The individual should be able to work independently within established procedures, manage day-to-day responsibilities with limited instruction, and recognize when guidance, alignment, or approval is needed. Onsite Requirement: This role requires the ability to commute to the Aliso Viejo office at least three days per week, with flexibility to work onsite up to five days per week based on business needs. Additional onsite presence may be required for workshops, events, leadership visits, and other activities. Key Responsibilities Provide administrative and operational support to a global team, coordinating meetings, workshops, team events, leadership visits, and other activities across regions and time zones. Manage meeting and event logistics, including scheduling, meeting spaces, catering, visitors, materials, equipment, and other operational requirements. Partner with Executive Assistants, Facilities, IT, Security, Workplace, and other cross-functional partners to coordinate team and onsite needs. Provide department and backup executive support as needed, including: Managing meetings and schedules and supporting effective communication and follow-through among stakeholders. Providing backup Executive Assistant support, including calendar management and other time-sensitive administrative support. Coordinating domestic and international travel and processing expense reports as assigned. Prepare correspondence, presentations, meeting materials, documentation, and meeting notes as needed. Manage and track administrative requests, action items, deliverables, and deadlines to ensure timely follow-through and completion. Maintain and organize team information, documentation, and resources across SharePoint and other collaboration platforms. Exercise sound judgment and appropriate initiative, handle sensitive information with discretion, and identify and recommend improvements to administrative processes and operational efficiency. Required Qualifications 7+ years of administrative support experience , ideally including a combination of department-level and executive support responsibilities. Experience supporting a fast-paced, global or geographically distributed team or organization with multiple stakeholders and changing priorities. Strong organizational and time-management skills, with exceptional attention to detail, ownership, and follow-through, and the ability to manage multiple priorities and deadlines simultaneously with accuracy. Sound judgment and the ability to work independently, take appropriate initiative, and recognize when guidance, approval, or escalation is needed. Excellent written and verbal communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Ability to build effective working relationships across functions, organizational levels, cultures, and geographic regions. Ability to handle sensitive and confidential information with discretion and remain composed in time-sensitive situations. Proficiency in Microsoft 365 applications, including Outlook, Teams, SharePoint, Excel, PowerPoint, and Word. Bachelor’s degree or equivalent combination of education and relevant professional experience. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: United Kingdom; Ireland; Cyprus; Poland Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This is a fully remote role, for an EU- or UK-qualified attorney working out of the EU or the UK, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.   THE OPPORTUNITY - Augment the Labor & Employment (L&E) legal team and act as the subject matter expert for the EU and UK, providing local-law advice in European time zones and, as needed, supporting L&E matters in MENA and APAC in coordination with local counsel - Take first-line ownership of recurring EU and UK employment matters, including worker classification issues, employee separations and employee relations, executive compensation agreements, and wage-and-hour matters - Work with executive leadership, existing employment counsel, and the Payward Experience (PX) team to develop the L&E practice for a rapidly growing global/worldwide workforce - Advise on and manage works council, collective consultation, pay transparency, and employee representative matters, and prepare the company for new consultation obligations as its European footprint grows, including in connection with restructurings and acquisitions - Support M&A due diligence and post-closing workforce integration for European acquisitions, including policy harmonization and the related consultation requirements - Work closely with the PX team and business leaders to craft on-point policies and procedures, including localizing global policies for EU and UK requirements and developing and delivering related training, for a successful global/worldwide workplace - Advise on employee and candidate data privacy issues, including GDPR and UK GDPR compliance and cross-border transfers of HR and recruiting data - Support the PX team and existing counsel with workplace investigations, particularly in the EU and UK, potentially involving whistleblower allegations, discrimination allegations, and personnel performance issues - Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR, direct employment, and entity decisions in Europe, global mobility issues, and contingent workforce - Advise the company with risk mitigation for trade secret matters and restrictive covenants in the EU and UK - Manage and direct local outside counsel on formal local-law opinions and pre-litigation matters in the EU and UK and, as needed, MENA and APAC, while handling routine, repeatable advice in-house - Monitor and advise on global L&E trends including those within the crypto industry to help the Company’s competitive adaptability, talent acquisition and retention, and workplace processes along with additional duties as required - Additional duties and responsibilities as assigned   WHAT YOU BRING - 8+ years of legal experience advising in the EU, UK and other jurisdictions on employment, labor, and executive compensation issues, including in-house and law firm experience working with companies in both high-growth scaling and mature, large-enterprise environments - Broad international labor and employment background - Experience advising on works councils, collective consultation, and employee representative bodies in the EU and/or UK - Experience advising on employee and candidate data privacy issues under the GDPR and UK GDPR - Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs against local law and protecting confidentiality, privilege, and personal data - A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it   NICE TO HAVES - Interest in the crypto industry / what our company is offering to the world and why - Experience in fintech, crypto, or other regulated financial services industries - Experience with MENA and/or APAC employment markets - Experience with due diligence and advising on labor and employment issues in connection with acquisitions, including transfer-of-undertakings rules and post-closing workforce integration       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This is a fully remote role, for a US-licensed attorney, preferably based on the West Coast, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.   THE OPPORTUNITY - Serve as a senior member of the Labor and Employment (L&E) legal team, sharing the day-to-day workload with the Global Head of L&E and the broader team - Work with executive leadership, existing employment counsel, Payward Experience (PX), and other teams to develop L&E practices for rapidly growing global/worldwide workforce - Advise the company on worker classification issues, employee separations, executive compensation agreements, compensation plans, and wage-and-hour matters - Advise the company on risk mitigation for trade secret matters, and restrictive covenants - Support employment and labor due diligence for M&A transactions and advise on post-closing workforce integration, including harmonizing employment terms, policies, and compensation and benefits programs across acquired employee populations - Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR and direct employment decisions, transitions between EOR, direct employment, and contractor models for new markets and acquired workforces, global mobility, contingent workforce, and the related worker classification risks - Work closely with the PX team and business leaders to craft on-point policies and procedures, and to develop and deliver related manager and employee training, for a successful global/worldwide workplace - Advise on data privacy issues affecting employees and candidates - Support the PX team with global workplace investigations and employee relations matters involving whistleblower allegations, discrimination, and personnel performance issues - Manage outside counsel on pre-litigation, arbitration, and local-law matters, and coordinate with litigation counsel on employment disputes - Help build and refine AI-enabled workflows for the L&E team, such as contract review, policy drafting, and diligence, and set practical guardrails for their use - Monitor and advise on global L&E trends including those within the cryptocurrency industry to help Company’s competitive adaptability, talent acquisition and retention, and workplace processes - Additional duties and responsibilities as assigned   WHAT YOU BRING - 10+ years of legal experience advising in the US and other jurisdictions on Employment, Labor, and Executive Compensation issues, to include in-house and law-firm experience working with companies in both high-growth scaling and mature, large-enterprise environments - Broad international Labor and Employment background - law and drafting - Flexibility to work hours that overlap with PX team members and Asia-Pacific colleagues - Experience with due diligence and related ramifications when making acquisitions, including post-closing workforce integration - Experience with compensation plans and with data privacy issues affecting employees and candidates - Active license to practice law in at least one US State, or eligibility to practice as registered in-house counsel - Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data - A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it   NICE TO HAVES - Interest in the crypto industry / what our company is offering to the world and why - Experience in fintech, crypto, or other regulated financial services industries - Experience in Asian and/or Latin American employment markets       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Director of Embedded Software Engineering to lead our Firmware organization and the embedded software at the core of every WHOOP device. This leader will set the technical and organizational direction for Firmware, develop engineering managers and senior technical leaders, and ensure the organization delivers reliably across an ambitious roadmap of new products, platform investments, and continuous improvements to products already in the field. Firmware sits at the intersection of WHOOP’s hardware, sensing, algorithms, mobile software, manufacturing, and member experience. This role will lead multiple teams responsible for building stable, accurate, and power-efficient firmware platforms that operate continuously in highly constrained wearable devices. You will translate business and product priorities into clear technical strategies, build an organization capable of executing at scale, and strengthen the processes and platforms through which WHOOP develops and delivers firmware. RESPONSIBILITIES: - Lead and scale multiple Firmware teams with clear ownership and accountability, hiring and developing engineering managers, technical leaders, and senior individual contributors. - Set the multi-year strategy for firmware in alignment with product and business priorities. - Own predictable delivery across new products, platform investments, and sustaining work. - Raise the firmware development and quality bar through strong planning, architecture and design reviews, CI/CD, automated testing, validation, release practices, and field feedback. - Guide system architecture and major technical decisions that account for tradeoffs across member experience, power, performance, quality, cost, schedule, and long-term platform health. - Partner across Hardware, Sensor Intelligence, Algorithms, Mobile, Product, Manufacturing, Quality, and Program Management to bring products from concept through production and continuous improvement. - Establish meaningful engineering metrics and adopt tools and AI-enabled practices that improve quality and productivity. QUALIFICATIONS: - Proven experience leading multiple firmware or embedded software teams through engineering managers and senior technical leaders. - Extensive experience shipping firmware for high-volume, constrained products. - Deep technical fluency in C/C++, RTOS-based architectures, microcontrollers, device drivers, connectivity, low-power systems, and hardware-software integration. - Track record of setting firmware architecture and improving development practices, including planning, design reviews, CI/CD, automated testing, release management, and quality measurement. - Strong communication and leadership skills, with the ability to align Product, Hardware, Algorithms, Manufacturing, and senior leaders around clear priorities and decisions. - Bachelor’s or advanced degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field, or equivalent professional experience. Experience developing battery-constrained wearable products, physiological sensing systems, or other products in which firmware directly affects data accuracy preferred. - Familiarity with embedded security, secure boot, over-the-air updates, device identity, and production provisioning preferred. - Experience scaling engineering organizations in a high-growth environment and working with global suppliers or contract manufacturers preferred. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $220,000-$245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: IEE is the central support organisation for UK, Europe, Africa, the Middle East and Australasia, marketing PlayStation products in +100 countries. The Technical Services department is responsible for all returns and repair of PlayStation products across all SIEE Territories. This includes the collection of defective products from consumers and retailers, product screening and diagnosis, the repair, recovery or reuse of products received, and where required, the distribution of product back to consumers and retailers. The Technical Services department also manages all spare parts activities related to repair, the production of refurbished stock, and owns all relationships with Repair Centres, Swap Centres and Logistics Providers. What you’ll be doing: As Technical Product Support Engineer you will be responsible for the ongoing support of our repair centre operations partners in Europe, Africa, Middle East and Australia.  You will provide technical and engineering support, manage the development and implementation of repair improvement initiatives, work with our HQ and wider team on the introduction of new models, new diagnostic tools and equipment, and will track and manage partner performance via a set of established quality and repair KPIs. You will have experience and/or qualifications in electronic engineering or manufacturing environments and will have hands on experience with electronic hardware products at component level. You will also have ideally worked within a high-volume repair centre or electronic manufacturing environment. This position is an office-based role at SIEEs head office which is located in Central London Key Responsibilities Provide continuous technical support to repair partners on all diagnostic tools, equipment & processes Cooperation with wider technical teams in solving technical and quality issues reported in the field Distribution & management of technical equipment (hardware and software) to repair partners, ensuring that this activity follows company security policy Provide technical guidance and support for new product introduction and launch Support implementation of new operational set up and maintenance of repair processes Review and distribute technical requirements to repair centres and ensure compliance Support users of internal bespoke applications and assist troubleshooting Provide training on new models, new equipment or techniques to our repair centres when required Drive process improvement initiatives with our repair partners and achieve KPI targets Work on repair centre efficiencies such as production flow, assembly (electrical/electronic & mechanical) and test (full system testing, analysis & fault finding) Prepare material for technical meetings and follow up on items Provide analytical ad hoc support where required What we are looking for: 2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job) Have a good understanding of software installation/configuration and interpreting error logs for troubleshooting purposes Understanding and interpretation of hardware faults at circuit board level and diagnostics Possess a good understanding of electronics equipment & tools Have a technical mind-set and enjoy solving technical problems Has experience troubleshooting electronic products and electronic embedded systems Has a technical background in predominantly hardware but also software Has experience introducing new technical equipment into an established repair environment Possess the ability to manage the distribution of latest firmware releases to the repair centres and on occasion test functionality releases internally before rolling them out Be confident, driven and proactive with the ability to prioritise work & deliver to deadlines Be motivated to work under own initiative and as part of a team Be able to work in a fast and efficient manner Be able to produce high-quality work with great attention to detail Be a fast an efficient computer user, with solid experience with MS Office Basic project management skills are desirable such as planning and monitoring progress Have an appreciation of data analysis and able to determine trends Useful Skills and Ability Knowledge of an additional European language, or experience of working in a multi-lingual environment Good technical understanding and ability to learn the use of new tools quickly Experience in the consumer electronics sector Strong financial acumen Experience in using Confluence web based application Experience in using Jira software application Benefits: Discretionary bonus opportunity Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: The Senior Solutions Architect shapes the technical approach for moving employee technology support from reactive response toward predictive detection, safe self-healing, and higher value enablement. The role turns service needs into cross-platform architecture, reusable patterns, and clear implementation guidance. Working with engineering, operations, platform, security, and architecture partners, this individual makes technical tradeoffs visible and helps teams deliver solutions that can be operated and improved over time. What you’ll be doing: Architecture and technical direction Lead technical discovery for complex, cross-platform employee technology opportunities and define target architectures, integration patterns, and implementation options. Design the flow from service and endpoint signals through detection, diagnosis, approved remediation, escalation, and outcome recording. Set reusable standards for APIs, identity, data handling, observability, testing, rollback, and operational ownership in automation solutions. Assess build versus buy options and emerging AI capabilities against employee value, technical feasibility, security, and supportability. Platform architecture and integration Define how ServiceNow, Moveworks, Jira, Slack, Nexthink, Jamf , Microsoft Intune, Microsoft 365, Microsoft Graph, and related services exchange signals, context, actions, and outcomes where those platforms are in scope. Create reference patterns for API integration, event handling, identity and access, data minimization, workflow orchestration, and reuse across employee technology services. Partner with platform owners to align solution designs with enterprise architecture, security, privacy, and operational standards; identify dependencies and ownership before delivery. Guide designs that combine endpoint telemetry, service history, and employee context without assuming that a signal alone proves an issue or that automation always warrants an action. Predictive support and AI Design a portfolio of use cases spanning proactive detection, guided self service , assisted support, and controlled self healing , with criteria for choosing the appropriate response . Define safeguards for AI assisted workflows, including source quality, evaluation, human review where needed, auditability, and paths for uncertain or failed outcomes. Establish measurement approaches with service owners that separate automation execution, resolution, employee impact, and any verified change in support demand. Evaluate new technology through focused proofs of concept and recommend where it should be adopted, improved, or deferred. Technical engineering Design or review advanced Python, PowerShell, JavaScript, and API based components when architectural risk or reuse warrants direct involvement. Set expectations for code quality, version control, testing, performance, resilience, and documentation across automation solutions. Engineering leadership and partnership Review high-impact solution designs and resolve architectural tradeoffs with platform owners, security partners, and delivery teams. Provide reference designs, decision records, and guidance that engineering teams can use in delivery. Prototype selected high-risk elements to validate feasibility and guide production implementation of critical integrations. Mentor engineers and contribute technical input to the employee technology roadmap. What we are looking for: Required Significant experience designing and delivering enterprise integrations or automation across multiple teams and platforms. Evidence of making sound architecture decisions and guiding solutions from concept through production operation. Strong knowledge of APIs, scripting or software engineering, security controls, reliability, and operational design. Ability to explain technical tradeoffs and work effectively with engineering, operations, platform , and business stakeholders. Degree in a relevant field or equivalent practical experience. Experience developing reference architectures and guiding multi-platform engineering without formal line management authority. Ability to assess AI enabled automation for safety, quality, maintainability, and measurable service value. Preferred Digital workplace and service platforms such as ServiceNow, Nexthink, Moveworks, Jamf , Intune, Microsoft 365, Jira, or Slack. AI assisted service workflows, cloud services, and enterprise architecture methods. Benefits: Discretionary bonus opportunity Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you will: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message deliverability issues and debug customer code. Speak with a customer on the phone and chat in order to guide them through the development of their SMS application. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software A firm understanding of the technology stacks common to the Web ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you will: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex  support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary. Identify ways to improve existing processes and procedures. Mentor  newer members of the Customer Support team with customer issues. Contribute content to knowledge base to support team and customer enablement Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed Other duties as required Incident report and Oncall Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback Experience communicating complex technical issues to both technical and non-technical audiences via phone or email Strong, creative problem solving skills Quick learner, willing to take initiative, and has great follow through A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency A high-energy, optimistic outlook and positive attitude An empathetic approach to troubleshooting and customer service A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active Experience with the following: Willing to work from 8.00 AM to 5.00 PM Ireland Local time Sunday - Thursday. Desired: Reading/Debugging HTML (a plus) SQL (a plus) Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing) Postman or other APIs client Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Associate, Corporate Development San Mateo, CA (hybrid) Role Overview: SIE seeks a highly qualified candidate for the position of Associate, Corporate Development .  SIE’s Corporate Development Team works closely with SIE’s management team and is responsible for identifying inorganic growth opportunities through acquisitions, investments or joint ventures. The team sources, evaluates and executes transactions that are aligned with SIE’s strategic priorities and drive significant long-term value for the company. The foundational work of the team involves developing market insights through strong internal and external relationships to identify attractive M&A and investment opportunities. Opportunities are assessed based on rigorous investment criteria and evaluation by internal stakeholders. Members of the team will develop the business case and drive internal alignment on strategic fit and the post-deal plan. The team works collaboratively across all functions and services at SIE, contributing to SIE’s past M&A efforts across both the Studios and Platform businesses. This is an exciting and challenging role with significant executive exposure. The Associate is expected to bring financial analysis and deal experience, as well as strategic problem-solving skills. The position offers unique opportunities at the convergence of the global media and technology industries, and a chance to influence the evolution of this fast-moving sector. What you'll be doing: Work with business units, strategy teams, and other internal stakeholders to identify, evaluate, and execute strategic transactions for SIE Provide market insights to support strategy and M&A activities Construct business cases and prepare detailed valuation models for potential transactions Prepare presentations which outline the strategic rationale for transactions Participate in cross functional due diligence processes and provide project management from due diligence through signing/closing and into integration Present business cases to senior management for project approval Collaborate closely with the post-merger integration and operations team to ensure successful transaction outcomes Build and maintain relationships with stakeholders across SIE and across the other Sony businesses to facilitate discovery of opportunities and alignment on projects Support other adjacent areas within the team, including but not limited to investor relations & capital markets and strategy related projects What we're looking for: SIE is seeking seasoned candidates that ideally possess the following qualifications: 2+ years of M&A experience (investment banking, private equity, or corporate development) Experience evaluating inorganic growth opportunities, including identifying key strategic themes and building financial models and presentations Strategic, quantitative, and financial modelling skills, including the ability to structure the rationale for M&A recommendations with data and valuation analyses Expert proficiency with Microsoft Excel, financial modeling, and PowerPoint Data savvy with the ability to identify key value drivers and communicate insightful, actionable recommendations Excellent interpersonal skills, written and verbal communication, and executive presence Ability to multi-task, manage multiple projects at one time, and rapidly change priorities based on business needs Strong team-player Ability to work with multiple cultures and to tailor work style and messaging to function effectively across globally distributed management teams BA or equivalent preferred MBA a plus Experience working for a major video gaming or entertainment company a plus At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $133,000 — $199,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote USA; Berlin, Germany; Raleigh, United States; London, United Kingdom Workplace: remote ABOUT YOU   We're looking for a Developer Experience Event Manager where you will plan, manage, and execute high-impact events and developer-facing activations — including B2B conferences, trade shows, developer meetups, hackathons, and speaking engagements — that strengthen Xsolla's presence within the games, tech, and developer communities. You'll work closely with the Director of Experiential Marketing and the Developer Relations team to turn developer engagement priorities into world-class in-person and online experiences, from concept to on-site execution.    ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Lead event strategy, logistics, and on-site execution for developer-facing events, including conferences, meetups, hackathons, and activations tied to major platform launches (e.g. Apple WWDC, Google I/O). Partner closely with Developer Relations to translate regional developer engagement priorities into event plans, ensuring evangelists and technical staff have what they need to shine on-site. Manage sponsorship deliverables and partnerships at developer- and industry-focused events. Source and negotiate with venues and vendors (booth builders, AV, creative production, hotels, etc.) for developer events and activations. Maintain and track detailed budgets across multiple currencies and regions for the developer events portfolio. Collaborate with Developer Marketing and internal marketing teams to develop event-related campaigns, including landing pages, email marketing, and social media initiatives. Create and manage event listings on the Xsolla website and registration platforms (e.g., Splash, Luma). Partner with creative teams to brief and deliver event materials, graphics, and branded assets tailored to developer audiences. Coordinate speaking sessions, workshops, and panel participation with Developer Relations, Product, and internal stakeholders. Support the on-site delivery of lighthouse integration showcases and technical demos, working with Developer Relations to bring their content to life at events. Own event product demonstrations end-to-end — ensuring product demos are ready for each event, and that the Xsolla team attending is fully trained with the correct guidance materials, in partnership with each Product Marketing Manager. Develop pre-event briefings, on-site run-of-show documents, and post-event reports for developer-focused activations. Track leads, engagement analytics, and ROI for each event, ensuring timely processing within CRM systems. Support new event research, sponsorship evaluations, and strategic recommendations for future developer-focused activations. Travel internationally as needed to oversee event delivery and represent Xsolla at global developer and industry gatherings. Qualifications & Skills: 3+ years of experience in event management or experiential marketing, ideally within the gaming, tech, or software industry. Exposure to or genuine interest in developer relations, developer advocacy, or technical communities — you don't need to write code, but you understand what makes developers tick. Proven ability to manage global events and understand regional nuances and budgets. Strong project management and organizational skills - able to handle multiple simultaneous projects with precision. Excellent communication and interpersonal skills (written and verbal), comfortable working with both technical and business stakeholders. Creative problem-solver with the ability to make quick, informed decisions. High attention to detail, quality, and brand alignment. Proficiency with Google Workspace; experience with Atlassian tools (Jira, Confluence) is a plus. Familiarity with event registration and marketing platforms such as Splash and Luma. Ability to travel internationally and work flexible hours to support global time zones. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Developer Experience Event Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/managing budgets/accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. The listed range is specific to Los Angeles, CA and varies based on factors such as location and experience.

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Staff Machine Learning Engineer on Twilio’s Conversation Memory team. About the job In this role, you will build the foundational AI/ML capabilities that power intelligent engagement experiences for Twilio customers - letting any application, human or AI agent, or channel know who a customer is, what they have done, and how best to reach them. This role requires a builder and curious mindset, someone who can bridge the gap across theoretical research, production-grade experimentation and enterprise quality software. You will lead rapid research cycles to solve complex problems regarding contextual intelligence and large scale ML problems ensuring every interaction feels seamless and personalised. Responsibilities In this role, you’ll: Build out new functionality within a fast moving product seeing rapid adoption. Take a nebulous idea, design a rigorous experiment, and execute it within weeks. Conduct deep-dive research into state-of-the-art LLM orchestration, retrieval strategies, and data-driven personalization. Build ML systems that hold up at Twilio scale. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs Ability to raise the technical bar of a team through mentorship, design review, and standards, without formal management authority. Experience in building cloud-based services using AWS, GCP, or Azure. Strong communication skills and highly effective collaborator who works well with teammates. Desired: Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Strong background in predictive modeling on user behavior, including experiment design and the causal or counterfactual methods needed when randomization is partial. Prior experience working in a globally distributed team. Location This role will be remote, and based in India - Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - India Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Principal Machine Learning Engineer in Twilio’s Customer Memory Team. About the job In this role, you will build the foundational AI/ML capabilities that power intelligent engagement experiences for Twilio customers - letting any application, human or AI agent, or channel know who a customer is, what they have done, and how best to reach them. This role requires a builder and curious mindset, someone who can bridge the gap across theoretical research, production-grade experimentation and enterprise quality software. You will lead rapid research cycles to solve complex problems regarding contextual intelligence and large scale ML problems ensuring every interaction feels seamless and personalized. Responsibilities In this role, you’ll: Build out new functionality within a fast moving product seeing rapid adoption. Take a nebulous idea, design a rigorous experiment, and execute it within weeks. Conduct deep-dive research into state-of-the-art LLM orchestration, retrieval strategies, and data-driven personalization. Build ML systems that hold up at Twilio scale. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 10+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Deep expertise in the design, architecture, and deployment of production-grade ML/AI systems, including LLM orchestration, embedding models, and vector stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs Ability to raise the technical bar of a team through mentorship, design review, and standards, without formal management authority. Experience in building cloud-based services using AWS, GCP, or Azure. Strong communication skills and highly effective collaborator who works well with teammates. Desired: Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Strong background in predictive modeling on user behavior, including experiment design and the causal or counterfactual methods needed when randomization is partial. Prior experience working in a globally distributed team. Location This role will be remote, and based in India - Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.