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Location: Sharjah, United Arab Emirates Position Summary Project Secretary to the COO (Chief Operating Officer) is an administrative and coordination role that supports both the COO and operational/project teams. Job Functions, Responsibilities & Authorities Manage the COO's calendar, meetings, travel arrangements, and correspondence. Prepare meeting agendas, minutes, presentations, and reports. Coordinate with project managers, and department heads. Track project schedules, milestones, and action items. Monitor project documentation and maintain records. Prepare operational and project status reports for management. Follow up on decisions made by the COO and ensure timely completion of assigned tasks. Assist with budgeting, procurement, contracts, and coordination. Organize executive meetings, board meetings, and project review sessions. Maintain confidentiality of sensitive business information. Skills/Eperience: Bachelor's degree (Engineering, Business Administration, or related field). 1-3 years’ experience working with senior management level Proficient in using MS office applications. Hold traits/ skills of data and info confidentiality and privacy. Experience in working with different cultures. Attention to Details, Multitasking, Time Management and with good communication skills

Location: Dubai, United Arab Emirates PipeCare Group of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years. PipeCare Group is looking for an experienced Executive Personal Assistant to provide executive and business support to the Chairman. Job Description: Reporting directly to the Chairman, the Executive Personal Assistant provides executive and administrative support while taking an active role in coordinating the Chairman’s business activities. The role requires managing multiple priorities, coordinating directly with management and external parties, following up on the Chairman’s instructions and deadlines, and taking ownership of assigned matters through to completion. If you are a professional who thinks ahead, understands quickly, takes initiative, and knows how to get things done, this is the right role for you. This position will suit an energetic, responsible, and resourceful professional who enjoys a varied role, works confidently and independently, and takes real ownership of their work. Roles and Responsibilities • Manage and organize the Chairman’s calendar, appointments, priorities, and schedule. • Organize complex international travel, including flights, accommodation, transportation, itineraries, meetings, and required travel documentation. • Prepare meeting agendas, presentations, reports, correspondence, briefing materials, and supporting documentation. • Manage incoming communications and requests addressed to the Chairman, identify priorities, obtain necessary information, and coordinate the appropriate action or response. • Track the Chairman’s instructions, commitments, action points, and deadlines, and follow up with responsible parties to ensure timely execution. • Coordinate with senior management and internal departments on matters requiring the Chairman’s attention or involvement. • Communicate with external stakeholders, including Board members, clients, business partners, advisers, and other senior-level contacts. • Draft, edit, and format executive correspondence, emails, presentations, reports, and other business communications. • Maintain the Chairman’s contacts, records, documents, and relevant business information. • Organize executive meetings and business visits, ensuring the necessary arrangements are in place. • Handle sensitive and confidential business matters with professional discretion. • Support special assignments from the Chairman and coordinate their execution. Qualification Requirements: • Excellent written and spoken English, with strong business writing and communication skills. • Strong organizational and time-management skills with excellent attention to detail. • Ability to effectively use AI tools and task management systems to organize work, manage priorities, track progress, and achieve assigned goals. • Sound judgement and the ability to identify priorities and respond effectively to changing requirements. • Confident and professional communication skills when dealing with senior management and external stakeholders. • Proactive and solution-oriented approach, with the ability to anticipate requirements and address issues effectively. • Ability to perform effectively in a fast-paced, demanding, and international business environment. Education and Experience Requirements • Bachelor’s degree is required; Master’s degree or relevant postgraduate qualification will be considered a strong advantage. • Minimum of 5 years of relevant experience supporting a Chairman, CEO, C-level executive, business owner, or other senior executive. • Experience within an international, engineering, industrial, or project-driven organization will be considered an advantage. • Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and Adobe Acrobat. • Proven experience organizing complex international travel and executive-level meetings. • Flexibility to work outside standard business hours when required by executive schedules, international operations, travel, or urgent business matters.

Location: Uttar Pradesh, Noida, India PIPECARE Group of Companies, a global leader in providing advanced inline inspection solutions for the Oil & Gas industry, is seeking a Project Administrator to join our dynamic team. The Project Administrator will play a key role in supporting the successful execution of projects by coordinating project administration activities, optimizing workforce allocation, and ensuring the efficient deployment of resources. The role is responsible for maintaining effective project coordination, supporting operational planning, and ensuring that field activities are executed in accordance with project schedules, client requirements, and company standards. The successful candidate will contribute to maximizing resource utilization, enhancing operational efficiency, and ensuring seamless project delivery . Key Responsibilities and Authorities: Assist Operation Director and Project Managers (ME) to prepare Project information document, including detailed execution plan with allocation of resources and Project Risk Management Plan. Work closely with Territory Directors and operations management of LIN SCAN Subsidiaries on Projects executions and timeframes. Establish the proper communication on the Projects daily work progress between the Corporate Operations Management Department and Territory Directors of LIN SCAN Subsidiaries through ERP and regular reporting. Communicate daily with field staff to review daily activities and project progress. Identify which activities require special attention of being executed as per Projects scheduled plan. Prioritize the importance of these activities for the Corporate and Subsidiary management team to overcome the shortcomings. Alert on possible slippage timely so that management can take preventive actions and prevent Project execution delays. Advice management on the activities necessary to get Projects back on the planned schedule. Assist in managing the Operations field manpower requirements. Optimize usage of field personnel. Cooperate with the Tool Management/Production Department to assure the tool fleet is optimized for all the Projects. Cooperate with Financial Department to optimize the Projects cash flow. Cooperate with other LIN SCAN departments making sure that organization benefits from the accumulated project experiences. Maintain and update the Project related data in ERP system. Ensure timely submission of invoices to clients and proactively follow up to facilitate on-time payment collection. Coordinate and support travel arrangements for field team members, ensuring timely and cost-effective travel planning. Assist in the timely submission of monthly statutory and contractual compliance documents through clients' designated portals, ensuring accuracy and adherence to submission deadlines. Execute all other tasks as requested by POM and/or Executive Team within the assigned job role. Skills/Experience: Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience Experience in Oil and Gas sector or EPC contracting Computer skills in Microsoft word, excel and outlook at an intermediate level Fluency in English, the language of the Territory or Main Country is an advantage Ability to travel extensively if required

Location: United Arab Emirates PipeCare Group is looking for an experienced Project Manager to oversee in line inspection projects. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years. The general role for Project Manager includes managing the PipeCare operational projects in Middle East. PipeCare operational projects involve (but not limited) the mobilization of the resource to the Oil & Gas fields, servicing the Oil & Gas pipelines, arranging field surveys and field verifications, demobilization of equipment upon completion and Reporting. The candidate will lead a project team, producing, executing and controlling the project budget. The Project Manager is responsible to deliver the project in accordance with the contractual Scope of Work, on time, on budget and achieve customer satisfaction. Key Responsibilities & Authorities Contract review; Planning and coordination of activities; Ensuring all project related info is entered in ERP; Plan internal and external KOM; Place all necessary requests and check with RM on resource; Review assigned budget from sales; Request site assessment; Request RM, TM, Log(supply chain) & DA for their services and agree on dates (Handshake); Request Task to RM; Request Task to TM; Request Task to LOG; Request Task to DA; Create Purchase requisitions when required; Job Safety Analysis; Have a briefing meeting with relevant parties when required internally; Obtain written approvals from customers prior to run & have focal point identified from customer side prior to mobilization; Communicate regularly with the field teams; Realization of field activities; Demobilization activities; Payment milestones /Invoicing; Follow up on Invoice approvals; Responsible for upselling and cross selling; Ensure tool/MP rent is paid on time; Prepare and participate in commercial project review meeting Requirements Skills/Experience: •     Bachelor’s Degree in Engineering (Mechanical or relevant). •     Valid PMP certificate (is a must). •     Min 5 years of operation planning experience in the role of Project Manager with prior exposure to the UAE and ADNOC •     Experience in Oil and Gas sector or EPC contracting, preferably with ILI exposure •     Computer skills in Microsoft Office and PM software at an intermediate level. •     Fluency in English. •     Ability to travel extensively. Accountability •     Timely Project execution •     Project Manpower control •     Safety in all places to be ensured at site •     Timely reports submission

Location: Noida, Uttar Pradesh, India PIPECARE Group is looking for an experienced Global Tax Advisor, based in India and reporting to the Group CFO, to own the Group's tax compliance, policy and strategy across all operating jurisdictions. Purpose of the role The role ensures the Group and its subsidiaries meet their tax obligations accurately and on time, carry no unmanaged tax exposure and are structured tax-efficiently. It is a specialist advisory and oversight role: the holder owns Group tax and transfer-pricing policy, directs the external regional tax advisors and reviews the tax position of the business. It does not carry responsibility for accounting operations, headcount or compensation, which sit elsewhere in Finance. Key responsibilities Policy and transfer pricing Tax and TP policy. Own the Group tax policy and the related intercompany transfer-pricing policy, keeping both current and enforced across all entities. Contract review. Review and approve incoming contracts for tax cost and for the correct PIPECARE contracting entity, before award. Compliance and oversight Group compliance. Ensure compliance in all operating countries, EMEA, India, the USA and the Americas, across corporate income tax, VAT, withholding tax and transfer pricing, on time and accurately. Direct the advisors. Coordinate and hold accountable the external regional tax advisors, auditors and authorities in each jurisdiction, owning the quality and timeliness of their output. Filings. Prepare and review tax filings, documentation and reports across the Group, and ensure accurate tax accounting and reconciliation under IFRS and local GAAP. Internal tax assurance. Provide assurance that the Group and its subsidiaries carry no undisclosed tax liabilities, with particular attention to permanent-establishment risk on cross-border work. Planning, risk and change Planning and optimization. Advise management on international tax planning, structuring and optimization, and manage the tax budget against available reliefs and returns across jurisdictions. Cross-border risk. Review cross-border transactions to identify tax risk and recommend solutions. Transactions and restructuring. Support M&A, restructuring, entity wind-downs and expansion with tax due diligence and planning. Legislative watch. Monitor changes in international and local tax law, assess the impact on the Group, and adjust policy accordingly. Guidance. Advise and train the finance teams on tax compliance and policy updates. Requirements Qualification. Chartered Accountant (ICAI), CPA, CTA or equivalent, with a specialization in international tax. A Master's in tax background is an advantage. Experience. At least 8 to 10 years in international or regional tax, within a multinational group, with a demonstrated record of owning group tax and transfer-pricing policy independently, not supporting it. Technical depth. Strong command of international tax treaties, BEPS, transfer pricing, permanent-establishment risk and indirect tax. Working knowledge of GCC corporate tax and VAT, and of India tax, is a strong advantage. Multi-jurisdiction reach. Proven experience across EMEA, India and the Americas, coordinating external advisors in multiple countries. Independence and judgement. Able to own the Group tax position, challenge advisors and business alike and give the CFO a clear view of risk and options. Language. Fluent, precise English, written and spoken. Proactive , the kind of adviser who brings the CFO the risk and the recommended solution together.

Location: Uttar Pradesh, Noida, India Purpose of the role This role delivers the accounting for the Americas from India. It is a US-qualified seat, created to build proper US accounting capability within the Group's India finance delivery center. In its first year the role also carries the closure accounting for the South and North American entities being wound down, Colombia, Mexico and Canada. It is therefore both a forward-looking build and a clean-up of the Americas estate. The role is India-based and permanent in India. It reports the Americas numbers to the Head of Finance, with a dotted line to the Chief Accountant, India & Far East, who supervises the India delivery team. The reporting of the Americas results sits with Finance and is independent of any regional operating manager. Core responsibilities US accounting and reporting US GAAP. Own the US books under US GAAP, including the monthly close, the general ledger and all balance-sheet reconciliations for the US entity. Reporting. Prepare the US Balance Sheet, Income Statement and Cash Flow, and convert or bridge to IFRS for Group consolidation on the reporting calendar. Consolidation input. Deliver the Americas reporting pack to the Chief Accountant, India & Far East and the Head of Finance, with intercompany balances reconciled for Group consolidation. One version of the truth. Act as a reliable, independent source for the Americas numbers, cross-checking with the wider finance function and the Commercial Control Centre. US tax and compliance Federal and state tax. Coordinate US federal and state tax filings, sales-and-use tax and franchise tax with the Group's US tax advisors and maintain the compliance calendar for the region. Payroll and reporting. Oversee US payroll processing and related filings with the external provider, reviewing before disbursement. Audit. Support the Group audit for the Americas, resolving auditor queries with tax advisors and banks. Payments, AP and AR AP and AR ledgers. Maintain the Americas accounts payable and receivable ledgers within Finance, overseeing invoicing, collections follow-up and payment controls. Payment creation. Create Americas payments from the approved payment calendar and budget; Treasury arranges the funds and executes, so no one creates, approves and executes the same payment. Requirements Qualification. US-qualified accountant: CPA, or a qualified accountant (CA / ACCA) with demonstrable, hands-on US GAAP and US tax experience. This is a non-negotiable requirement of the role. Experience. At least 6 to 8 years in accounting, including direct responsibility for US books under US GAAP, ideally within a multi-entity or multinational group. Experience of entity liquidation or closure accounting is an advantage given the year-one scope. Technical depth. Strong command of US GAAP, the US federal and state tax landscape, and the monthly close. Ability to bridge US GAAP to IFRS for Group consolidation. Familiarity with multi-currency accounting. Systems. Strong ERP and Excel skills. Odoo experience or an appetite to work through a new ERP implementation, is a distinct advantage. Working pattern. Comfortable delivering US accounting remotely from India, including a willingness to overlap with US business hours as needed for close and audit. English. Clear and professional in English, with auditors, tax advisors and banks alike. Proactive and commercially aware , the kind of person who brings the solution, not just the problem.

Location: Dammam, Saudi Arabia PIPECARE Group is looking for an experienced Project Engineer to join our team in Dammam, Saudi Arabia. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Industry/sector: Oil & Gas / In Line Inspection services. Project Engineer is responsible for planing, coordinating, and supporting the safe and effective execution of pipeline pigging and inline inspection (ILI) projects from project handover through close-out. The role reviews technical and client requirements, prepares execution documentation, coordinates resources and third-party services, monitors schedule and cost performance, supports field operations and troubleshooting, and ensures that project records and deliverables comply with PIPECARE QHSE requirements and applicable client standards . Key Responsibilities & Authorities Plan and coordinate pipeline pigging and inline inspection (ILI) activities from project handover through completion. Review project scope, technical specifications, drawings, and client requirements to confirm execution readiness. Prepare project execution plans, method statements, risk assessments, procedures, and other required technical documentation. Coordinate with Operations, Tool Management, Logistics, HSE, Data Analysis, Procurement, and other internal departments. Monitor project schedules, mobilization activities, resource allocation, and readiness milestones. Support site execution activities, including launching, receiving, cleaning, gauging, calibration, and inspection runs. Ensure pigging tools, inspection tools, ancillary equipment, and consumables are prepared in accordance with project requirements. Coordinate third-party services, including nitrogen pumping, compressors, pipeline cleaning services, cranes, and temporary facilities. Attend project kick-off meetings with the Project Manager, technical meetings, and client discussions, and follow up on agreed actions. Prepare daily progress reports, operational reports, technical reports, and project correspondence. Monitor project costs, approved budgets, material usage, and cost variances, and promptly escalate exceptions. Ensure compliance with PIPECARE QHSE standards, approved risk controls, and client safety requirements throughout project preparation and execution. Assist in troubleshooting operational issues, including stuck tools, tool speed control, communication failures, and launcher or receiver limitations. Coordinate with Data Analysis teams for secure inspection data transfer, data quality requirements, and reporting deliverables. Maintain complete project records, lessons learned, technical correspondence, approvals, and close-out documentation. Requirements Bachelor’s degree in Mechanical Engineering or another relevant engineering discipline. Minimum two years of relevant experience in project engineering, operations planning, pipeline services, oil and gas, or EPC contracting. Knowledge of pipeline pigging and inline inspection operations, associated equipment, project documentation, and field execution requirements. Experience with ADNOC Onshore and/or ADNOC Offshore projects is preferred, particularly knowledge of documentation and submission requirements in accordance with their standards. Intermediate proficiency in Microsoft Word, Excel, Outlook, and project reporting tools. Fluent written and spoken English; knowledge of the principal language of the assigned territory is an advantage. Ability and willingness to travel extensively and support site activities as required. Accountable for the timely, safe, technically compliant, and cost-effective preparation and execution support of assigned projects within the approved scope, schedule, and budget.

Location: Sharjah, United Arab Emirates The HR & PRO Administrator supports the effective delivery of human resources, employee services, government relations, and office administration activities in the UAE. The role implements corporate HR policies and procedures, maintains accurate employee records, coordinates recruitment and onboarding activities, administers attendance, leave, benefits, payroll inputs, training records, and employee documentation, and ensures compliance with applicable company requirements and UAE labour regulations. The HR Administrator manages employee and company government transactions, including work permits, employment visas, labour cards, medical and Emirates ID coordination, renewals, cancellations, attestations, and licence-related documentation. The role maintains productive relationships with relevant ministries, authorities, free zones, embassies, and service providers; monitors regulatory updates; and provides timely administrative support to employees and the business. Job Functions, Responsibilities Coordinate HR administration and ensure timely communication of employee-related matters between the UAE office, regional teams, and corporate HR. Support recruitment by posting vacancies, screening applications, scheduling interviews, preparing offers, and completing pre-employment documentation. Coordinate employee onboarding, induction, probation follow-up, transfers, promotions, and offboarding in accordance with approved procedures. Maintain complete, accurate, secure, and confidential personnel files, HR records, and employee data in the ERP system. Administer attendance, leave, benefits, medical insurance, salary adjustments, and payroll inputs; reconcile records and submit approved monthly payroll data on time. Prepare HR correspondence and employment documents, including contracts, certificates, confirmation letters, promotion letters, warnings, clearances, and separation documents. Respond to employee queries, explain applicable policies and procedures, and escalate sensitive or complex employee-relations matters to HR management. Support performance-management, training, and employee-engagement activities; maintain the training matrix and related attendance records. Prepare accurate weekly and monthly HR reports, monitor document expiry dates, and follow up on required actions. Support implementation of HR policies and ensure assigned activities comply with company procedures and applicable UAE labour requirements. PRO responsibilities include, but are not limited to: Labour/ Immigration Process and track employment visas, work permits, labour cards, medical examinations, Emirates IDs, renewals, status changes, and cancellations for employees. Prepare, submit, and follow up on applications and supporting documents with relevant UAE authorities and free zones. Coordinate business and visit visa requirements and liaise with embassies, diplomatic missions, and immigration authorities when required. Maintain accurate records of passports, visas, permits, identification documents, application receipts, costs, and expiry dates, with appropriate confidentiality controls. Monitor changes in government procedures and communicate relevant updates, documentation requirements, timelines, and compliance risks to HR management and employees. Provide employees and managers with clear guidance on routine government-related processes while escalating legal interpretations or exceptional cases to the appropriate internal adviser. Legal Represent the company before government authorities for routine administrative transactions within the role’s delegated authority. Coordinate the renewal and maintenance of trade licences, commercial registrations, establishment cards, government certificates, and other statutory company documents with Legal, Finance, and authorised service providers. Arrange document attestation, notarisation, legal translation, and consular processing as required. Support Legal and management with documentation required for entity establishment, licence amendments, and authorised corporate filings in the UAE. Perform other HR, PRO, and administrative duties reasonably assigned by the Global HR Manager, Corporate HR Director, or Head of the regional office. Skills and Experience Bachelor's degree or diploma in Human Resources, Business Administration, Public Administration, or a related field. 5 to 7 years of relevant experience in HR and PRO functions within the UAE, preferably in a multinational or multi-location organization. Strong knowledge of UAE Labor Law, immigration procedures, free-zone regulations, and government service processes, with the ability to stay updated on regulatory changes. Hands-on experience in visa and work permit processing, employee records management, attendance and leave administration, payroll coordination, insurance administration, and HR documentation. Proven experience in labor law compliance, employee relations, and the implementation of HR policies in line with UAE regulations. Proficiency in Microsoft Office and HR/ERP systems; experience with UAE government portals is preferred. Excellent written and verbal communication skills in English; knowledge of Arabic is an advantage. Strong organizational skills, attention to detail, discretion in handling confidential information, and the ability to manage multiple priorities under tight deadlines. A valid UAE driving license is preferred, particularly for roles requiring travel to government authorities and service centers.

Location: Amman, Jordan PIPECARE Group is looking for an experienced Project Manager to oversee in line inspection projects for our Middle East operations, based in Jordan . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil & Gas / In Line Inspection services. Position Summary The Project Manager is responsible for the overall planning, execution, monitoring, control, and successful completion of EPC and Oil & Gas service projects. The role ensures projects are delivered safely, on schedule, within budget, and in compliance with contractual, technical, quality, and regulatory requirements while maintaining strong client relationships and achieving financial objectives . Key Responsibilities Project Planning & Execution Lead the end-to-end management of EPC and Oil & Gas service projects. Develop project execution plans, schedules, resource plans, and budgets. Define project objectives, scope, deliverables, and milestones. Ensure effective project mobilization and execution in accordance with client and company requirements. Monitor project progress and implement corrective actions when required. Ensure project completion within approved cost, schedule, and quality targets. Client & Stakeholder Management Serve as the primary point of contact for clients throughout project execution. Build and maintain strong relationships with customers, consultants, contractors, and stakeholders. Conduct project review meetings and provide regular progress updates. Manage client expectations and address project-related issues proactively. Support business development teams during proposal preparation and project handover phases. Commercial & Financial Management Monitor project budgets, costs, revenues, and profitability. Review contracts, purchase orders, and change orders. Manage project invoicing, payment follow-up, and cash flow forecasting. Identify opportunities for margin improvement and cost optimization. Prepare monthly project financial reports and forecasts. Evaluate and manage contractual risks and claims . Risk Management Identify project risks and develop mitigation strategies. Maintain project risk registers and contingency plans. Proactively manage technical, commercial, operational, and HSE risks. Escalate critical project risks to senior management when necessary. Engineering & Technical Coordination Coordinate activities among engineering, procurement, construction, inspection, commissioning, and operations teams. Ensure technical deliverables meet contractual requirements and industry standards. Review engineering submissions, project documentation, and technical reports. Support resolution of technical challenges during project execution. Ensure compliance with applicable codes, standards, and client specifications. Procurement & Subcontractor Management Coordinate procurement activities to ensure timely delivery of materials and equipment. Evaluate subcontractor performance and contract compliance. Monitor vendor and subcontractor schedules and deliverables. Ensure procurement activities support overall project milestones. HSE (Health, Safety & Environment) Management Promote a strong safety culture across all project activities. Ensure full compliance with client, company, and regulatory HSE requirements. Participate in HSE reviews, audits, and incident investigations. Ensure project teams adhere to all safety procedures and environmental standards. Achieve project safety objectives with zero lost-time incidents whenever possible. Quality Management Ensure project activities comply with applicable QA/QC standards. Monitor project quality performance and initiate corrective actions where required. Support audits, inspections, and quality reviews. Ensure compliance with ISO standards, project specifications, and customer requirements. Team Leadership & Resource Management Lead multidisciplinary project teams across engineering, procurement, field operations, HSE, and quality functions. Allocate resources effectively to achieve project objectives. Mentor and develop project team members. Conduct performance evaluations and provide coaching where necessary. Foster a collaborative and results-driven work environment. Reporting & Governance Prepare and present project status reports to management and clients. Track KPI performance and project milestones. Maintain project documentation and records. Ensure compliance with corporate governance and reporting requirements. Conduct lessons-learned reviews at project completion. Qualifications Education Bachelor's Degree in Engineering (Mechanical, Industrial, Petroleum, or related discipline). Master's Degree in Project Management or Business Administration is an advantage. Professional Certifications (Preferred) PMP (Project Management Professional) PRINCE2 PMI-SP Certified EPC Project Management Certifications NEBOSH / IOSH (preferred for HSE awareness) Experience Senior Project Manager 10-15+ years of experience in Oil & Gas, EPC, Pipeline, Facility Construction, Industrial Projects, or Energy Services. Last 3 to 5 years in hands on management of EPC or Oil & Gas projects. Project Manager 7-10 years of relevant project management experience. Proven track record managing multidiscipline projects from award to close-out. Technical Competencies Project Planning & Scheduling (Primavera P6, MS Project, Odoo). EPC Project Management. Contract Management (FIDIC preferred). Cost Control & Budget Management. Procurement & Supply Chain Coordination. Risk Management. Change Management. Claims Management. Engineering Coordination. Commissioning & Start-Up Management. HSE Management. Quality Assurance & Quality Control. Project Reporting & KPI Management. Leadership Competencies Strategic Thinking. Commercial Awareness. Decision Making. Client Relationship Management. Negotiation Skills. People Leadership. Problem Solving. Conflict Resolution. Communication & Presentation Skills. Time Management. Results Orientation. Key Performance Indicators (KPIs) Project Performance Project completion within schedule. Budget adherence. Gross margin achievement. Timely Invoicing and Collection . Client satisfaction score. Operational Performance Resource utilization. First Run Success Rate . Schedule variance (SV). Cost variance (CV). Project cash flow achievement. HSE Performance Lost Time Injury Frequency Rate (LTIFR). Total Recordable Incident Rate (TRIR). Safety audit compliance. HSE training compliance. Quality Performance Non-conformance reports (NCRs). Rework percentage. On-time project deliverables. Client acceptance rate. Success Profile The successful Project Manager will consistently deliver In line inspection projects safely, on time, within budget, and to the highest quality standards while maintaining strong customer relationships, maximizing project profitability, and ensuring full compliance with contractual and regulatory requirements.

Location: Uttar Pradesh, Noida, India PIPECARE is a global provider of in-line inspection and pipeline integrity solutions , supporting clients across the Oil & Gas industry. With a multicultural and international working environment, our teams work across multiple countries and project locations. We are looking for an enthusiastic HR Trainee – HR & Administration to join at NOIDA Location and gain practical exposure to HR operations, employee administration, and international travel coordination. About the Role This role is ideal for someone who wants to build a career in HR Operations and enjoys working in a fast-paced, people-oriented environment. The HR Intern will support the HR team in managing day-to-day employee activities, HR documentation, administration, and particularly travel arrangements for employees and field/project personnel. The role will provide exposure to both corporate HR and project-based workforce management within the Oil & Gas industry. Key Responsibilities HR Operations Support day-to-day HR operations and employee-related activities. Assist with employee onboarding and joining formalities. Maintain employee records, HR databases, and documentation. Support attendance, leave, and employee data management. Prepare HR reports, trackers, and MIS. Assist with HR letters, certificates, and other employee documentation. Support employee engagement activities and HR initiatives. Employee Travel Management Coordinate domestic and international travel for employees. Arrange flights, hotels, airport transfers, local transportation, and accommodation. Coordinate with travel agencies, hotels, and other travel service providers. Maintain employee travel calendars and movement trackers . Support visa, passport, and travel-document coordination. Manage travel changes, cancellations, rescheduling, and urgent travel requirements. Ensure travel arrangements comply with company policies and approved budgets. Maintain accurate travel-related records and documentation. Field & Project Workforce Support Support travel and mobilization requirements of employees deployed at project/client locations. Coordinate employee movement between office, project sites, and international locations. Maintain deployment and movement records. Coordinate with Operations and Project teams for workforce mobilization. Ensure required travel and employee documentation is available before deployment. Administration Support day-to-day office administration activities. Coordinate with vendors and service providers. Assist with office events, meetings, employee engagement activities, and facilities-related requirements. Maintain administrative records and trackers. Support coordination between HR, Admin, Finance, Operations, and other departments. Essential Qualification/ Skills: Recently completed MBA/PGDM – HR, BBA, B.Com, or a related qualification . A fresher or has 0–1 year of relevant experience . Strong in communication and interpersonal skills. Highly organized with excellent follow-up abilities. Comfortable working with MS Excel, Word, and PowerPoint . Detail-oriented and good at maintaining records. Comfortable coordinating with multiple stakeholders. Proactive, dependable, and willing to learn. Interested in building a career in HR Operations .

Location: Dammam, Saudi Arabia PIPECARE Group is looking for an experienced Project Manager to oversee in line inspection projects for our Middle East operations, based in Damam, KSA . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil & Gas / In Line Inspection services. Position Summary The Project Manager is responsible for the overall planning, execution, monitoring, control, and successful completion of EPC and Oil & Gas service projects. The role ensures projects are delivered safely, on schedule, within budget, and in compliance with contractual, technical, quality, and regulatory requirements while maintaining strong client relationships and achieving financial objectives . Key Responsibilities Project Planning & Execution Lead the end-to-end management of EPC and Oil & Gas service projects. Develop project execution plans, schedules, resource plans, and budgets. Define project objectives, scope, deliverables, and milestones. Ensure effective project mobilization and execution in accordance with client and company requirements. Monitor project progress and implement corrective actions when required. Ensure project completion within approved cost, schedule, and quality targets. Client & Stakeholder Management Serve as the primary point of contact for clients throughout project execution. Build and maintain strong relationships with customers, consultants, contractors, and stakeholders. Conduct project review meetings and provide regular progress updates. Manage client expectations and address project-related issues proactively. Support business development teams during proposal preparation and project handover phases. Commercial & Financial Management Monitor project budgets, costs, revenues, and profitability. Review contracts, purchase orders, and change orders. Manage project invoicing, payment follow-up, and cash flow forecasting. Identify opportunities for margin improvement and cost optimization. Prepare monthly project financial reports and forecasts. Evaluate and manage contractual risks and claims . Risk Management Identify project risks and develop mitigation strategies. Maintain project risk registers and contingency plans. Proactively manage technical, commercial, operational, and HSE risks. Escalate critical project risks to senior management when necessary. Engineering & Technical Coordination Coordinate activities among engineering, procurement, construction, inspection, commissioning, and operations teams. Ensure technical deliverables meet contractual requirements and industry standards. Review engineering submissions, project documentation, and technical reports. Support resolution of technical challenges during project execution. Ensure compliance with applicable codes, standards, and client specifications. Procurement & Subcontractor Management Coordinate procurement activities to ensure timely delivery of materials and equipment. Evaluate subcontractor performance and contract compliance. Monitor vendor and subcontractor schedules and deliverables. Ensure procurement activities support overall project milestones. HSE (Health, Safety & Environment) Management Promote a strong safety culture across all project activities. Ensure full compliance with client, company, and regulatory HSE requirements. Participate in HSE reviews, audits, and incident investigations. Ensure project teams adhere to all safety procedures and environmental standards. Achieve project safety objectives with zero lost-time incidents whenever possible. Quality Management Ensure project activities comply with applicable QA/QC standards. Monitor project quality performance and initiate corrective actions where required. Support audits, inspections, and quality reviews. Ensure compliance with ISO standards, project specifications, and customer requirements. Team Leadership & Resource Management Lead multidisciplinary project teams across engineering, procurement, field operations, HSE, and quality functions. Allocate resources effectively to achieve project objectives. Mentor and develop project team members. Conduct performance evaluations and provide coaching where necessary. Foster a collaborative and results-driven work environment. Reporting & Governance Prepare and present project status reports to management and clients. Track KPI performance and project milestones. Maintain project documentation and records. Ensure compliance with corporate governance and reporting requirements. Conduct lessons-learned reviews at project completion. Qualifications Education Bachelor's Degree in Engineering (Mechanical, Industrial, Petroleum, or related discipline). Master's Degree in Project Management or Business Administration is an advantage. Professional Certifications (Preferred) PMP (Project Management Professional) PRINCE2 PMI-SP Certified EPC Project Management Certifications NEBOSH / IOSH (preferred for HSE awareness) Experience Senior Project Manager 10-15+ years of experience in Oil & Gas, EPC, Pipeline, Facility Construction, Industrial Projects, or Energy Services. Last 3 to 5 years in hands on management of EPC or Oil & Gas projects. Project Manager 7-10 years of relevant project management experience. Proven track record managing multidiscipline projects from award to close-out. Technical Competencies Project Planning & Scheduling (Primavera P6, MS Project, Odoo). EPC Project Management. Contract Management (FIDIC preferred). Cost Control & Budget Management. Procurement & Supply Chain Coordination. Risk Management. Change Management. Claims Management. Engineering Coordination. Commissioning & Start-Up Management. HSE Management. Quality Assurance & Quality Control. Project Reporting & KPI Management. Leadership Competencies Strategic Thinking. Commercial Awareness. Decision Making. Client Relationship Management. Negotiation Skills. People Leadership. Problem Solving. Conflict Resolution. Communication & Presentation Skills. Time Management. Results Orientation. Key Performance Indicators (KPIs) Project Performance Project completion within schedule. Budget adherence. Gross margin achievement. Timely Invoicing and Collection . Client satisfaction score. Operational Performance Resource utilization. First Run Success Rate . Schedule variance (SV). Cost variance (CV). Project cash flow achievement. HSE Performance Lost Time Injury Frequency Rate (LTIFR). Total Recordable Incident Rate (TRIR). Safety audit compliance. HSE training compliance. Quality Performance Non-conformance reports (NCRs). Rework percentage. On-time project deliverables. Client acceptance rate. Success Profile The successful Project Manager will consistently deliver In line inspection projects safely, on time, within budget, and to the highest quality standards while maintaining strong customer relationships, maximizing project profitability, and ensuring full compliance with contractual and regulatory requirements.

Location: Dammam, Saudi Arabia PIPECARE Group is looking for an experienced Rigger Level 1 to join our team in Dammam, Saudi Arabia. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry/sector: Oil & Gas / In Line Inspection services. Rigger Level 1 is responsible for planning, supervising, and executing all rigging and lifting activities safely and efficiently. The role ensures that lifting operations are carried out in compliance with company procedures, client requirements, and applicable safety standards. Key Responsibilities & Authorities Perform and supervise all rigging and lifting activities in accordance with approved lifting plans and safety procedures. Inspect slings, shackles, hooks, chains, wire ropes, spreader beams, and other lifting equipment before use. Ensure all lifting gear is properly certified, tagged, and fit for purpose. Determine load weights, center of gravity, and suitable lifting points before lifting operations. Coordinate with crane operators, supervisors, and lifting teams to ensure safe execution of lifting activities. Direct crane movements using approved hand signals and communication methods. Ensure loads are properly secured, balanced, and controlled during lifting operations. Conduct pre-lift inspections and participate in toolbox talks and risk assessments. Monitor lifting operations and stop any activity that presents a safety risk. Report damaged or defective lifting equipment and remove it from service. Maintain lifting equipment records and inspection logs. Assist in loading, unloading, positioning, and installation of equipment and materials. Guide and mentor junior riggers. Report incidents, near misses, unsafe conditions, and operational issues to the supervisor. Following team leader instruction all the time during the activities. Need to submit all lifting plans prior to each activity. Always available to meet the Client schedule. Train other employees when and as required by other team members as per Management. Always notify the line manager for sick leave or annual vacation. Need to attend multiple activities in given single day. Requirements High School Diploma or equivalent. Valid Saudi Aramco Rigger Level 1 certification. Minimum 5 years of experience in rigging and critical lifting operations. Knowledge of lifting equipment, rigging techniques, and load calculations. Ability to read and interpret lifting plans and rigging drawings. Good communication skills in English. Strong understanding of HSE requirements and lifting regulations. Saudi Aramco work experience. Work experience in Hydrocarbon facilities. Must have valid Driving License of KSA.

Location: Houston, TX, United States Position Summary The Electronics Technician - ILI Systems & Equipment owns the full lifecycle of PIPECARE Western Hemisphere’s electronics assets - bench-level preparation, testing, calibration, repair, and reliability support across the region’s inspection technologies (Caliper, MFL, UTWM/UTCD, and EMAT), the tracking and locating equipment that supports every mobilization (AGM units, toolmounted transmitters, and pig locators) - together with management of the electronics store, tool inventory, consumables, and the component requisitioning that ties it all together. Given the size of WH’s tool fleet and its annual tool-prep volume, this is designed and resourced as a single-incumbent role covering both functions. It shall be noted that PIPECARE has subsidiaries around the world and, although the Electronics Technician reports to the Shop Supervisor, the responsibility of the Electronics Technician is to ensure that all tasks related to the Western Hemisphere are executed according to the plan, corporate standards, and policy approved by the Corporate Office. Job Functions, Responsibilities & Authorities A. Tool Preparation, Testing & Calibration • Follow approved written instructions, schematics, and design specifications to assemble and prepare Caliper, MFL, UTWM/UTCD, and EMAT tools, using test equipment, hand tools, and precision soldering techniques. • Perform electronic assembly, soldering, rework, and inspection in accordance with approved workmanship procedures, ESD-control requirements, and applicable IPC standards. • Perform bench and pull-rig/test-loop calibration of sensors, magnetizers, transducers, odometer wheels, and IMUs against reference standards ahead of every mobilization, in accordance with approved procedures and calibration requirements. • Execute dry-run and pull-test acceptance procedures; a tool is not released until every acceptance criterion is met and signed off. • Conduct pressure testing of external electronics and containers. • Perform final check, calibration, and sign-off on tools prior to mobilization. • Assemble experimental circuitry or prototype builds per engineering instructions for R&D and internal projects. B. Battery & Power Systems • Build, test, and capacity-verify battery packs against run-duration requirements, with margin for delays • Rebuild, rewire, and replace battery packs and individual cells only in accordance with approved procedures, applicable safety requirements, and authorized competency limits. • Monitor pack health and flag batteries approaching end-of-life before they cause a field failure. • Ensure battery packs are handled, packaged, labeled, and documented correctly for every shipment, domestic and cross-border, in accordance with applicable DOT/IATA lithiumbattery transportation requirements and company procedures. C. Tracking & Locating Equipment (AGM, Transmitters & Pig Locators) • Prepare, install, and battery-test tool-mounted tracking transmitters (electromagnetic, acoustic, or magnetic) ahead of every mobilization, confirming signal strength and battery life cover the full expected run duration. • Maintain and pre-run test Above Ground Marker (AGM) units: battery and solar power systems, antenna and geophone accessories, GPS time synchronization, and onboard data storage. • Maintain and battery-test handheld and vehicle-mounted pig locators/receivers used by field crews to track tool progress and pinpoint a stopped or stuck tool. Maintain pig signallers and passing indicators at launch, receive, and key trap locations, including mechanical trigger, battery, and alarm function checks. • Retrieve and back up AGM passage data after each run and provide it promptly to the Data Analysis team in the required format for odometer/IMU correlation. • Troubleshoot and repair faulty tracking equipment returned from the field; hold any unit that fails pre-run acceptance out of service until repaired and re-tested. • Maintain a dedicated inventory of spare transmitters, AGM units, locators, batteries,and antennas sized to WH’s mobilization schedule, so a failed unit never delays a launch. D. Repair, Troubleshooting & Continuous Improvement • Test, troubleshoot, and repair completed tools, field returns, and incoming PCBs in accordance with approved procedures and electronic workmanship requirements. • Perform component-level fault diagnosis using multimeter, oscilloscope, and related diagnostic equipment • Operate drills and other machine tools to fabricate or repair tool components (flaps, connectors, etc.) • Lead or support root-cause analysis on any tool that underperforms or fails in the field, and close out the resulting corrective actions. • Proactively propose improvements to tool-prep processes, test procedures, and store operations. • Maintain failure, repair, and component-replacement history for critical electronic assemblies and use recurring failure data to support preventive maintenance and reliability improvements. E. Electronics Store & Inventory Management • Own the electronics store: components, spares, consumables, tool accessories, small tools, and tracking/locating equipment (transmitters, AGM units, locators). • Receive, inspect, and verify incoming components and materials against purchase orders and packing lists. • Maintain accurate, current inventory records in the company’s ERP or an equivalent tracking system sized to the store. • Organize, label, and store all inventory in a safe, systematic, and easily auditable manner. • Set and monitor minimum/maximum stock levels sized to WH’s actual tool-prep volume, avoiding both stockouts and excess/obsolete stock. • Conduct periodic physical counts and reconcile discrepancies. • Perform cycle counts at the frequency established by company inventory procedures and reconcile discrepancies promptly. • Maintain serial/lot traceability and shelf-life or expiry controls where applicable, and classify critical spares according to their potential impact on mobilization readiness. • Issue components and consumables against tool-prep and repair jobs. • Identify slow-moving, obsolete, or damaged stock and recommend disposition. F. Procurement & Ordering • Identify component, material, and consumable needs proactively – ahead of tool-prep schedules, not reactively. • Source suppliers and obtain quotations for components, spares, and consumables. • Prepare and submit purchase requisitions in line with PIPECARE procurement policy and approved budget; the position does not have independent purchasing or supplier-approval authority unless formally delegated. • Track order status and coordinate delivery timing against tool-prep and mobilization schedules. • Maintain basic supplier records and flag recurring quality, pricing, or lead-time issues. G. Documentation & Reporting • Enter daily activity into the ERP / Tool Prep Report / Activity Register the same day • Maintain calibration certificates and measurement-traceability records for tools, sensors, reference standards, and test instruments; identify and quarantine equipment that is overdue or out of tolerance and escalate any potential impact on completed work in accordance with the applicable procedure. • Download, verify, and back up tool data promptly after every run • Maintain work areas in a neat, tidy, and HSE-compliant manner H. Other • Execute other reasonable tasks in support of Shop/Workshop priorities as they arise. Skills/Experience • College education in Electronics, or equivalent hands-on/apprenticeship experience • Minimum 3–5 years of relevant work experience; prior exposure to in-line inspection (ILI) tools (Caliper, MFL, UTWM/UTCD, EMAT) is a strong plus. • Solid knowledge of electronic instrumentation and measurement. • Good experience in soldering, calibration, and testing of electronic PCBs and equipment. • Working knowledge of inventory/stock management; experience maintaining stock records or running a parts store is a plus - formal supply-chain credentials are not required at this store’s scale. • Comfortable handling basic procurement/requisitioning tasks: obtaining quotations, raising requisitions, and tracking deliveries. • Proficient in Microsoft Excel; comfortable learning the company’s ERP/inventory-tracking system. • Attention to detail, quality focus. • Ability to work effectively under time pressure and changing mobilization priorities while maintaining quality and safety standards. • Familiarity with pipeline pig tracking/locating equipment (EM/acoustic transmitters, AGM units, handheld locators) is a plus – not required to start, but expected to be picked up quickly. • Self-motivated, creative, critical, and curious – genuinely engaged with the work, not just executing instructions. • Valid driver’s license (local supplier pickups / parts runs). • Ability to handle inspection-tool components within company-defined limits; work in a workshop environment; stand/walk for extended periods; use required PPE; and work safely around machinery, batteries, and electrical/electronic equipment.

Location: Manila, Philippines About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Cape Town, South Africa About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding

Location: Metro Manila, Philippines About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Cape Town, South Africa About the Client We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card. The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets. As the business continues to grow, they're looking for their first dedicated Customer Support Specialist to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function. The Role We're looking for a Customer Support Specialist – Fintech & Crypto Payments who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency. You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns. The majority of support will be handled through live chat and written communication , with occasional phone or video calls when customers require more hands-on assistance. As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures. This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Fixed Bahamas business hours (Eastern Time) Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: US$1,200 - $1,600 (Depending on level of experience) What You'll Do Customer Support & Platform Assistance Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels. Handle phone or video calls when issues require more detailed or personalized assistance. Guide customers through account creation, onboarding, verification, and general platform navigation. Help customers understand and use the platform's features and services effectively. Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions. Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs. Maintain professional, clear, and reassuring communication throughout the customer journey. Crypto Card & Payment Support Assist customers with crypto card issuance, activation, linking, and usage. Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns. Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions. Support customers with deposits, withdrawals, transfers, balances, and account-related transactions. Investigate transaction discrepancies and coordinate with internal teams where additional support is required. Provide clear guidance while maintaining accuracy when handling financial and transactional information. Account Verification & Issue Resolution Guide customers through relevant KYC, identity verification, and account-related procedures. Troubleshoot common account access, verification, and platform issues. Independently investigate and resolve incoming cases using available tools, resources, and established procedures. Recognize when issues require escalation to operations, compliance, payments, or technical teams. Maintain ownership of the customer experience even when other teams are involved in resolving a case. Handle sensitive customer information with appropriate care, discretion, and confidentiality. Support Operations & Continuous Improvement Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems. Follow established SOPs while identifying opportunities to improve support processes and customer communication. Help build and refine the customer support function as the company's first dedicated support specialist. Identify recurring issues, customer pain points, and potential gaps in the platform experience. Share feedback and recommendations with relevant internal teams. Stay informed about platform functionality, crypto card processes, internal procedures, and product updates. What We're Looking For Must-Haves At least 3 years of experience in customer support, client services, or client operations , preferably within fintech, financial services, digital banking, payments, or cryptocurrency. Direct experience supporting customers using financial products, payment cards, or digital financial platforms. Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting. Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes. Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally. Experience handling customer inquiries through live chat, email, or other written communication channels. Confidence communicating with customers through phone or video calls when required. Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns. Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary. Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information. Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness. A proactive, resourceful, and customer-focused approach to problem-solving. Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use. Nice-to-Haves Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business. Experience supporting Visa/Mastercard-linked financial products or payment cards. Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions. Experience in payments operations, trading operations, financial-services operations, or client operations. Experience supporting B2C financial products. Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools. Experience using ticketing systems, knowledge bases, and internal escalation workflows. Understanding of blockchain and cryptocurrency concepts. Experience coordinating with compliance, risk, fraud, payments, or technical teams. Previous experience helping establish or improve a customer support function. Ideal Candidate Profile You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems. You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution. Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use. As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops. Most importantly, you're resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience . Why Join? Join a growing business operating at the intersection of fintech, digital assets, and payment technology. Become the company's first dedicated Customer Support Specialist and play an important role in developing the function. Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations. Take meaningful ownership of customer cases rather than working within a narrowly defined support function. Collaborate directly with operations, compliance, payments, and technical teams. Work remotely in a role that values independence, initiative, and problem-solving. Recruitment Process Initial Interview with Bamboo Works Client Interview Offer & Onboarding

Location: Manila, Philippines About Bamboo Works Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance. As we continue to grow, we're looking for an exceptional Client Success Manager to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success. If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you. The Role As a Client Success Manager , you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time. This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership. Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth. Role Details Commitment: Full-Time (40 hours/week) Working Hours: Flexible with overlap across international clients Location: Fully Remote Engagement: Independent Contractor Start Date: ASAP Monthly Rate: $1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives What You'll Do Client Success & Relationship Management Own the client relationship from onboarding through long-term partnership. Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success. Develop a deep understanding of each client's business, hiring strategy, and growth plans. Build trusted relationships with key stakeholders and decision-makers. Conduct regular check-ins, business reviews, and strategic planning sessions. Proactively identify challenges, manage expectations, and deliver outstanding client experiences. Drive long-term client satisfaction, retention, and account growth. Recruitment Coordination Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team. Partner closely with recruiters throughout the hiring process. Monitor recruitment progress, timelines, and candidate pipelines. Keep clients informed with proactive communication and regular updates. Ensure every placement reflects Bamboo Works' commitment to quality and service. Contractor Success Support contractors throughout their engagement with Bamboo Works. Conduct onboarding and regular performance check-ins. Help contractors integrate successfully into their clients' teams. Identify and address potential performance concerns early. Facilitate constructive conversations between clients and contractors when needed. Project & Operations Management Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership. Keep projects moving efficiently while ensuring alignment across all stakeholders. Manage multiple client accounts simultaneously with exceptional organization and attention to detail. Continuously improve internal processes to enhance the client experience. Growth & Account Development Identify opportunities to help clients expand their remote teams. Recommend additional roles and staffing solutions that genuinely support business growth. Recognize account expansion opportunities through regular client conversations. Contribute to the long-term growth of both Bamboo Works and its clients. What We're Looking For Must-Haves 2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role. Proven experience managing long-term client relationships with a strong focus on retention and account growth. Experience coordinating multiple stakeholders and managing several projects simultaneously. Strong problem-solving skills and confidence handling challenging client conversations. Excellent communication skills, both written and verbal, with fluent English. Highly organized, proactive, and capable of working independently. Strong commercial awareness while maintaining a client-first mindset. Comfortable learning about different industries, business models, and organizational structures. Nice-to-Haves Experience within recruitment, staffing, outsourcing, or HR services. Familiarity with remote hiring models and globally distributed teams. Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists. Experience using ATS, CRM, project management, or client success platforms. Ideal Candidate Profile This role is ideal for someone who: Naturally builds trust and long-term relationships. Takes ownership rather than waiting for direction. Anticipates challenges before they become problems. Thrives in a fast-paced, entrepreneurial environment. Is calm under pressure and confident navigating complex conversations. Balances empathy with commercial thinking. Enjoys helping businesses grow through exceptional people. Is highly organized without losing sight of the bigger picture. Genuinely cares about delivering outstanding service and creating successful long-term partnerships. Why Join Bamboo Works? Join a growing international company with ambitious expansion plans. Work directly with businesses across multiple industries and countries. Build meaningful, long-term client relationships where your work has visible impact. Collaborate with a supportive, high-performing remote team. Enjoy a high degree of autonomy, trust, and ownership in your role. Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth. Recruitment Process Initial Interview Interview with the Founders Client Success Case Discussion Offer & Onboarding