Вакансии

Location: New York, United States Who We Are At OKX, we believe the future will be reshaped by crypto and blockchain technology. We operate a leading global crypto platform and build products and services designed to expand access to the digital-asset ecosystem. Across our global organization, we value ownership, sound judgment, collaboration, innovation, and the ability to operate effectively in a fast-moving and continuously evolving environment. Recruiting should insert the current approved OKX corporate “Who We Are” language when the position is posted. About the Team The Fraud Investigations Team (FIT) is a First Line of Defense function within OKX’s Risk organization responsible for identifying, assessing, investigating, and helping manage significant internal and external fraud risks affecting the company, its customers, personnel, and operations. FIT conducts and supports complex investigations involving digital assets, internal and external fraud, employee misconduct, insider threats, unauthorized access or misuse of information, vendor and third-party misconduct, account compromise, social engineering, collusion, conflicts of interest, and other significant fraud-related matters. The team works closely with Legal, HR, Information Security,Engineering, Physical Security, Compliance, Finance, Operations, and other functions across OKX. About the Opportunity We are looking for an experienced Senior Analyst, Blockchain Investigations & Fraud Intelligence to join FIT. This is first and foremost a blockchain investigations role requiring significant hands-on expertise tracing digital assets across complex blockchain ecosystems. The successful candidate must be capable of independently conducting sophisticated on-chain investigations, developing and testing attribution hypotheses, identifying relationships among wallets and entities, following assets through multiple chains and protocols, and translating highly technical blockchain activity into clear investigative findings. Blockchain analysis is a specialized investigative discipline. Accordingly, we are seeking someone who understands not only how to operate commercial tracing platforms, but also the underlying blockchain architecture, transactional mechanics, attribution methodologies, clustering techniques, tracing limitations, and evidentiary considerations necessary to reach reliable conclusions. The role extends beyond on-chain analysis. The Senior Analyst will combine blockchain intelligence with enterprise data, system logs, transactional records, open-source information, and other evidence to support complex fraud and insider-risk investigations. The position will also provide analytical support to the Global Physical Security Team (PST) on selected protective-intelligence and threat-assessment matters. The Senior Analyst will directly manage one Analyst and will be expected to serve as a subject-matter resource for blockchain investigations and analytical methodology across FIT. What You’ll Be Doing Blockchain Investigations & Digital-Asset Intelligence Lead and conduct complex blockchain investigations and transaction tracing across multiple wallets, counterparties, entities, blockchains, tokens, protocols, and digital-asset ecosystems. Trace the origin, movement, conversion, layering, consolidation, and ultimate disposition of digital assets , including activity spanning multiple intermediaries and blockchain environments. Conduct investigations using tools such as Chainalysis Reactor , TRM Labs, Elliptic, or comparable blockchain intelligence platforms , while understanding the methodologies and limitations underlying platform-generated attribution. Analyze activity involving centralized exchanges, self-hosted wallets, decentralized exchanges, cross-chain bridges, mixers, privacy-enhancing technologies, DeFi protocols, smart contracts, stablecoins, NFTs, OTC activity, gambling platforms, and other relevant ecosystems . Trace assets across multiple chains and cross-chain transactions , identifying continuity of funds where technically supportable and clearly documenting assumptions or limitations where definitive attribution is not possible. Analyze transaction graphs, address relationships, behavioral patterns, clusters, counterparties, timing, amounts, transaction sequencing, and other relevant blockchain indicators. Understand and appropriately apply wallet-clustering and attribution methodologies , including the limitations and potential for false attribution associated with particular heuristics. Independently evaluate blockchain intelligence rather than relying solely on automated labels, risk scores, or vendor-generated attribution. Corroborate on-chain findings, where appropriate, with internal account records, KYC / KYB information, transaction data, access information, open-source intelligence, legal-process returns, or other available evidence . Identify relationships among blockchain addresses, OKX accounts, external counterparties, individuals, organizations, vendors, affiliates, and other relevant entities. Reconstruct complex transaction flows and create clear fund-flow diagrams, transaction maps, timelines, and visualizations that allow investigators and nontechnical stakeholders to understand the movement of assets. Analyze blockchain activity associated with suspected fraud , theft, account takeover, social engineering, insider activity, collusion, payment diversion, asset misappropriation, or other misconduct . Identify new wallets, counterparties, entities, or transactional patterns that may generate additional investigative leads. Clearly document the methodology, assumptions, confidence level, and limitations associated with blockchain findings. Distinguish between confirmed attribution , vendor attribution, analytical inference, behavioral similarity, and an unverified investigative hypothesis . Avoid presenting blockchain proximity, exposure, clustering, or a commercial risk score alone as proof of ownership, control, intent, or misconduct. Maintain current knowledge of emerging blockchain technologies, protocols, tracing methodologies, obfuscation techniques, fraud typologies, and developments affecting blockchain attribution or investigations . Fraud Investigations & Investigative Intelligence Conduct and support investigations involving internal and external fraud , employee misconduct, insider threats, vendor and third-party misconduct, collusion, conflicts of interest, asset misappropriation, unauthorized access, credential misuse, and other significant fraud risks . Combine blockchain findings with off-chain evidence to develop a comprehensive investigative picture rather than treating blockchain activity in isolation . Develop investigative hypotheses and objectively test those hypotheses against available evidence, including information that supports, contradicts, or fails to establish the hypothesis. Conduct timeline reconstruction, link analysis, relationship mapping, pattern analysis, clustering, and comparative analysis across individuals, accounts, wallets, devices, systems, transactions, and entities. Support investigations involving account takeover, impersonation, social engineering, business-email compromise, payment diversion, affiliate misconduct, and trusted-party abuse , particularly where a digital-asset, employee, vendor, or enterprise nexus exists. Analyze vendor, affiliate, partner, and other third-party activity for indicators of billing irregularities, undisclosed relationships, conflicts of interest, unusual payments, control circumvention, or other potential misconduct. Support investigative interviews by developing transaction timelines, identifying inconsistencies or information gaps, organizing evidence, and identifying appropriate areas for follow-up. Enterprise Data & Insider-Risk Analytics Analyze appropriately authorized information including system and access logs, authentication records, audit trails, customer-account activity, KYC / KYB information, transaction records, payment information, case-management records, vendor information, and relevant security telemetry . Correlate blockchain activity with enterprise data to identify possible connections among wallets, accounts, employees, customers, vendors, devices, transactions, and other relevant entities . Support investigations involving suspected unauthorized access, information misuse or exfiltration, credential compromise, control circumvention, unauthorized disclosure, or abuse of privileged access. Identify anomalous behavior or access patterns that may warrant additional investigation. Develop repeatable analytical methodologies capable of processing and correlating information from disparate systems. Use appropriate scripting, database querying, data visualization, and analytical technologies to efficiently analyze large or complex datasets. Investigative Reporting & Evidence Prepare clear, concise, and well-supported blockchain investigation reports, investigative memoranda, executive summaries, transaction-flow diagrams, link charts, timelines, and other analytical products . Explain complex blockchain concepts and transaction activity in plain language suitable for investigators, senior management, Legal, regulators, or law enforcement , as appropriate. Clearly distinguish among allegations, investigative leads, known facts, third-party attribution , analytical judgments, assumptions, information gaps, and substantiated conclusions . Ensure analytical conclusions are proportionate to the evidence and do not imply greater certainty than the underlying blockchain or other data supports. Maintain sufficient documentation to allow significant blockchain findings to be reviewed, reproduced, and understood by another qualified analyst . Preserve and handle investigative records in accordance with applicable evidence-preservation, chain-of-custody, confidentiality, privacy, access-control, and need-to-know requirements . Support appropriately authorized law-enforcement, regulatory, litigation, or legal matters in coordination with the appropriate company functions. Protective Intelligence & Physical Security Support Provide analytical support to PST on selected matters involving threats or concerning activity directed toward employees, executives, offices, events, or other company interests. Conduct authorized open-source, link, timeline, blockchain, financial, or other analytical research where relevant to understanding the identity, relationships, capabilities, or activity associated with a potential threat. Assist in evaluating available information relating to credibility, corroboration, intent, capability, access or opportunity, targeting, escalation, timing, and other relevant indicators . Prepare objective analytical products identifying known facts, analytical judgments, material information gaps, uncertainties, and appropriate confidence levels. Support PST’s assessment while preserving PST’s responsibility for protective-security decisions and operational response . Leadership & Development Directly manage and develop one Junior Analyst, including work allocation, coaching, technical development, quality assurance, and review of analytical work product . Serve as a FIT subject-matter resource for blockchain investigations and on-chain analytical methodology . Review blockchain analysis for technical accuracy, appropriate methodology, corroboration, reasonable attribution, and evidentiary support. Train and mentor junior personnel in transaction tracing, blockchain intelligence platforms, analytical reasoning, documentation, and investigative methodology. Help establish consistent standards for blockchain investigations, attribution , documentation, quality assurance, and reporting . Participate in time-sensitive investigations affecting a global organization, including occasional work outside normal business hours when required. What We Look For In You 7+ years of relevant investigative or analytical experience , with meaningful professional experience specifically conducting cryptocurrency or blockchain investigations . Demonstrated hands-on expertise independently conducting complex blockchain tracing investigations , rather than solely reviewing blockchain alerts or commercial risk scores. Advanced proficiency with one or more blockchain intelligence platforms such as Chainalysis Reactor , TRM Labs, Elliptic, or comparable technology . Strong understanding of how blockchain intelligence platforms derive attribution, clustering, exposure, and risk information—and the limitations associated with those methodologies . Demonstrated understanding of blockchain fundamentals, including wallets and addresses, transactions, UTXO and account-based models, tokens, smart contracts, block explorers, transaction fees, confirmations, and blockchain-specific transactional structures . Strong understanding of digital-asset ecosystems including centralized exchanges, self-hosted wallets, DeFi , DEXs, stablecoins, cross-chain bridges, mixers, privacy-enhancing mechanisms, and other relevant technologies . Demonstrated ability to trace assets across multiple chains, protocols, and intermediaries and recognize when technical limitations prevent definitive continuity or attribution. Experience conducting transaction-graph analysis, wallet attribution , clustering, counterparty analysis, transaction-flow reconstruction, and investigative link analysis . Ability to critically assess blockchain attribution and distinguish among technical facts, commercial vendor intelligence, analytical inference, and unsupported assumptions . Experience integrating blockchain intelligence with off-chain evidence and enterprise information to develop investigative conclusions. Strong knowledge of fraud-investigation principles including corroboration, source evaluation, evidence preservation, timeline development, hypothesis testing, and documentation. Experience analyzing large or complex datasets and familiarity with tools such as SQL , advanced Excel, Python, Splunk, or comparable data-analysis technologies . Ability to clearly explain technically complex blockchain findings to audiences that may have little or no blockchain expertise. Strong investigative writing skills and demonstrated ability to produce accurate, concise, and defensible analytical products. Sound judgment and ability to work effectively where evidence is incomplete, conflicting, or evolving. Demonstrated discretion when handling sensitive employee, customer, investigative, security, or company information. Demonstrated experience mentoring, supervising, or reviewing the work of junior analysts or investigators. Nice to Haves Experience conducting blockchain investigations within a cryptocurrency exchange, blockchain analytics company, law-enforcement agency, regulatory organization, financial institution, intelligence function, or investigative consulting environment . Experience investigating digital-asset matters involving fraud proceeds, theft, account compromise, insider activity, social engineering, asset tracing, or complex cross-chain movement . Experience supporting asset recovery, law-enforcement referrals, subpoenas/legal process, civil litigation, regulatory inquiries, or other matters requiring defensible blockchain analysis . Experience investigating insider threats, employee misconduct, unauthorized access, data exfiltration, credential compromise, vendor fraud, conflicts of interest, or trusted-party abuse. Experience with OSINT, digital forensics, enterprise logs, security telemetry, or identity and access-management information . Experience creating custom blockchain analytics through APIs, SQL , Python, blockchain explorers, node data, or other raw-data sources , rather than relying exclusively on commercial graphical interfaces. Relevant blockchain-specific training or certifications, including certifications associated with Chainalysis , TRM Labs, or comparable blockchain-analysis platforms . Professional certifications such as CFE, CFCS, CAMS, GIAC, or comparable investigative, fraud , financial-crime, cybersecurity, or intelligence credentials . What Success Looks Like Success in this role requires significantly more than knowing how to enter an address into a blockchain analytics platform. The successful candidate should be able to receive a complex transaction, wallet, allegation, or investigative question and independently determine how to trace the activity, which chains and protocols are involved, what the available data establishes, what additional information is needed, what attribution can reasonably be made, and where the technical or evidentiary limitations prevent a definitive conclusion . The individual should be able to move seamlessly between on-chain and off-chain evidence , recognizing that a blockchain transaction may establish movement of assets without necessarily establishing the identity, knowledge, intent, or conduct of the person behind a wallet. They should also be capable of converting a highly technical blockchain investigation into a concise and defensible explanation that an investigator, attorney, executive, regulator, or law-enforcement partner can understand and act upon. At the same time, this person must be sufficiently versatile to apply the same investigative discipline to internal fraud , insider risk, enterprise data, third-party misconduct, and protective-intelligence matters when required. The hierarchy is much clearer this way: blockchain investigations are the specialized core competency; fraud /investigative intelligence is the broader mission; enterprise analytics and PST support are complementary capabilities. That should materially improve the candidate pool versus a title that makes blockchain expertise appear interchangeable with general data analytics. OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $143,000 - $214,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Задачи: — Руководить командой из 5–7 специалистов по взысканию; — Контролировать выполнение планов и KPI команды; — Анализировать причины просадки показателей и находить точки роста; — Обучать сотрудников, давать обратную связь и помогать им повышать результативность; — Контролировать качество работы и разбирать сложные кейсы; — Работать со стадиями просрочки Soft / Soft+ / Hard в зависимости от направления. Требования: — Знание казахского языка; — Опыт работы в МФО / микрофинансовых организациях / коллекторских агентствах; — Практический опыт работы с взысканием и просроченной задолженностью; — Понимание специфики Soft / Soft+ / Hard Collection; — Опыт управления командой будет преимуществом; — Умение работать с KPI, обучать и мотивировать сотрудников; — Готовность к высокой динамике, большому объёму задач и переработкам. Условия: — Полностью удалённая работа, full-time, 5/2; — Доход обсуждается индивидуально; — Оплата в USDT; — Оплачиваемый отпуск; — Онбординг и поддержку на старте; — Возможность профессионального и карьерного роста.

Location: Remote - UK; Remote - EMEA Workplace: Remote ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and with customers across many countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. About You: You are an Account Manager, excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.   Responsibilities: - You are the strategic lead for the clients in your book of business. - You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs. - You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level). - You will uncover and manage risk within your book of business in a timely and effective manner. - You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities. - You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.   Basic Requirements: - Minimum of 3+ Years of proven experience working directly with large enterprise clients a role within Account Management, Customer Success, and/or Sales within a SaaS company, preferably one that works directly with ecommerce clients. - Proven ability to influence, present to, and build deep relationships with our customers, especially at the VP+ level. - Proven ability to uncover and properly manage risk within your book of business in a timely and effective manner. - Proven ability to educate clients on new use cases, features and integrations that create added value and uncover potential upsell opportunities. - Proven ability in managing complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level). - Proven track record of consistently meeting and exceeding individual retention and expansion goals. - Attend and ensure the success of Quarterly Business Reviews with Customers to ensure understanding of client goals and how Constructor maps to those goals. - Proven ability to juggle multiple Account Management projects and recurring responsibilities at a time, while maintaining sharp attention to detail. - Proven ability to work cross functionally with various teams to meet the aforementioned needs and goals of your clients - this includes, but is not limited to, working with Sales, CSMs, SEs, SAs, Data Science teams, Product+Eng teams. This includes the ability to tailor language and asks for these teams while maintaining an eye on timeline, SLAs, and the overall client goals and needs. - Solid knowledge and understanding of ecommerce business needs - typical goals, KPIs, terminology, and trends. - Solid understanding of analytics and statistics, with an ideal focus on being able to analyze and present data sets pertaining to ecommerce, ab testing, and conversion. - Proven ability to acquire and maintain a working knowledge of the complete capabilities of Constructor’s ever-evolving products and capabilities. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Mississauga, Ontario, Canada ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a Senior Statistical Programmer to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes. We are seeking a highly skilled Senior Statistical Programmer to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams. Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career! Main Job Tasks The Senior Statistical Programmer is a delivery-focused role responsible for leading and supporting aspects of the programming effort to deliver technical programming and information components of a project. The position requires strong technical skills, thorough knowledge of the industry, and demonstrated experience leading statistical programming activities and providing technical guidance to other programmers . The individual should be able to independently perform programming tasks, oversee programming deliverables, and effectively collaborate with cross-functional teams and external vendors. Responsibilities Programing for clinical trials: Program and validate derived datasets, tables, figures, listings. Process data from the external sources. Perform ad hoc exploratory analyses for publications and programming support other functions of Research and Development or other organizations. Oversee programing work/deliverables from CROs. Contribute to the design/implementation/review of Case Report Form, Data Transfer Specification, Statistical Analysis Plan, SDTM/ADaM Specification documents, Define packages. Electronic submissions: Program and validate CDISC compliant deliveries for the electronic submissions. Support in the creation of supporting documentation for submissions. Project Management: Ensure programming deliverables are on time and of high quality. Help managing internal contractors and external vendors. Standards and Guidelines: Participate in development of departmental working instructions and guidelines. Help in creation of enhanced functions/macros and utilities. Qualification & Experience Bachelor or Master degree in Computer Science, Mathematics, Engineering, Medical or related discipline. BS with more than 5 or MS with 3 years of experience in statistical programming (SAS, R) in the pharmaceutical industry. Working knowledge of SAS and its various components. Knowledge of R programming in clinical trials Familiarity of the drug development process. Strong SAS and SAS Macro language skills. R programming skils in clinical trials Strong knowledge of industry standards. Ability to work on data integrations (ISS and ISE). Strong oral and written communication skills. Ability to communicate details of the analysis to other team members with less technical experience. Open Date: 9/29/2026 Close Date: 11/23/2026 ClinChoice Canada Inc. is proud to be an equal opportunity employer, valuing and respecting diversity.  We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and the Accessibility for Ontarians Disabilities Act, in all aspects of the hiring process, upon request by calling + 1 (647)724-5709 x 301. We thank all applicants for their interest; however, only those being considered for an interview will be contacted. In accordance with Federal Personal Information Protection and Electronic Documents Act ("PIPEDA") , personal information is collected under the authority of the Act and will only be used for candidate selection. #LI-TT1 #LI-Remote #senior #permanent The base salary pay range represents the anticipated low and high range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Canada Pay Range $80,000 — $95,000 CAD

Location: Ukraine; Lithuania; Armenia; Romania; Estonia; Latvia; Hungary; Bulgaria Workplace: Remote WHO ARE WE? Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing. We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously. With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started. WHAT WE'RE LOOKING FOR We are seeking a motivated and detail-oriented CRM Manager to support our lead remarketing and automated communication programs. Working closely with senior members of the CRM team, this role will help drive first subscription conversion by supporting the execution of lifecycle campaigns, assisting with lead journey mapping, and contributing to a culture of testing and continuous improvement. ✨ KEY RESPONSIBILITIES: Lifecycle Strategy & Execution - Support the CRM Acquisition Lead in executing the remarketing strategy for non-converted leads focusing on high-volume, hands-on campaign execution. Helping monitor performance against first subscription targets. - Assist in building and maintaining automated journeys, including segmentation set-up, QA, and basic troubleshooting, under guidance. - Learn how messaging and lifecycle content align to customer behaviour and journey context, contributing observations to team discussions. Campaign Development, Content & Personalisation - Help execute personalised campaigns that communicate the value proposition, working from established messaging frameworks. - Support the Content Lead by drafting simple briefs and helping coordinate copy and creative requests. - Assist with tailoring messaging for different segments and funnel stages, learning how tone and positioning shift across audiences. - Support QA of content and creative to help ensure consistency across touchpoints. Testing, Optimisation & Analytics - Participate in setting up simple A/B tests against a pre-defined framework, assist in collecting and organising campaign data, supporting reporting for the wider team. - Help document learnings from tests and campaigns, building an understanding of what drives performance. Cross-Functional Collaboration - Support the CRM team in day-to-day coordination with monetization, Performance Marketing, Product, and Analytics. - Build working relationships with the Lifecycle Content Lead and other cross-functional partners. - Help ensure cross-channel consistency across lifecycle campaigns, paywall experiences, and in-app messaging. THE IDEAL PROFILE - 1+ years of hands-on experience in CRM, lifecycle marketing, or marketing automation, with a proven track record of daily campaign execution. - Knowledge of email marketing fundamentals (deliverability basics, audience segmentation, and core campaign principles). - Eager and able to pick up new CRM tools quickly, with prior experience operating standard ESP/automation platforms (e.g., e-Sputnik, Reteno, Braze, or similar). - Execution-ready mindset: Ready to work hands-on and comfortable with repetitive, detail-heavy daily execution work - Comfortable managing multiple tasks in a fast-paced, team-supported environment - Familiarity with JIRA, Asana, Confluence, Notion, or Slack - Nice-to-have: basic Figma skills; HTML/JSON knowledge HIRING JOURNEY ⭕️ Recruiter call --> ⭕️ Hiring Manager Chat --> ⭕️ Competency Interview   Check out some of our products Muscle Booster — https://musclebooster.fitness/ https://musclebooster.fitness/ Yoga-Go — https://yoga-go.io/ https://yoga-go.io/ WalkFit - http://walkfit.pro http://walkfit.pro

Location: Budapest, Budapest, Hungary Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity This role is responsible for overseeing the day-to-day performance and operations of the Customer Service team, ensuring customers consistently receive a high-quality and efficient service. You’ll monitor key performance indicators such as customer satisfaction, productivity, response times and service quality, using these insights to identify trends and drive improvements. You’ll also play an important role in coaching and developing customer service agents, managing workforce schedules, supporting recruitment and partnering with teams such as Learning & Development and other key stakeholders to improve processes and address operational challenges. This is a hands-on leadership role suited to someone who enjoys developing people, solving problems and continuously improving the customer experience. What You’ll Be Doing Overseeing Customer Service Operations, including monitoring and reporting metrics such as customer satisfaction score, productivity, response speed, and any metric that affects the service quality. Ensure good quality of services and strict adherence to processes. Work cross-functionally with stakeholders and support teams to ensure best-in-class customer service. Participate in recruitment activities (screening, interviewing). Day to day responsibilities include: -Ensuring daily operation runs smoothly. Report incidents to stakeholders in a timely manner. -Provide performance monitoring of KPIs, identify trends and issues in Service quality. -Conduct weekly/monthly performance reviews with customer service agents. -Coordinate with the L&D team to conduct ad-hoc pieces of training, and/or re-training. -Conduct process update/improvement projects and workshops. -Communicate business updates, policy changes, and any relevant information to stakeholders in a timely manner. -Planning customer service agent's monthly schedules while managing daily shrinkages What We Look For In You Bachelor’s degree or relevant experience of at least 3 years in leading a team in a call center environment. Experience leading large (>15 members) and diverse teams. Proven experience and knowledge in effective hiring, training, coaching, and people management practices. Strong planning and interpersonal skills as well as process-driven and detail-oriented personality. A team player with the ability to work in a cross-functional environment and to lead complex operational initiatives. Fluency (Verbal & Written) in English is required – other language is a plus. Enthusiastic in new technologies with a strong desire to adopt technologies to improve organization effectiveness & business processes. Willingly to work according to given schedule to support 24x7 operations. Display ownership and accountability for offering solutions to benefit our customers and the business Nice to Haves Additional European language skills are highly desirable. Familiarity with cryptocurrency and/or finance-technology industry. Experience and flexibility working with diversified teams across global offices and time zones. Working knowledge of CRM tools, such as Zendesk. Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-GB1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Istanbul, Türkiye Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for an experienced risk leader to lead the risk management function at OKX Türkiye. You will own the local enterprise risk management framework and provide independent oversight and challenge to ensure risks are identified, assessed, managed and reported within Board-approved risk appetite. Working with local management and OKX Group functions, you will oversee risks arising from local operations, intra-group services and external providers. You will advise senior management, the Risk Committee and Board on the firm’s risk profile, emerging risks and remediation priorities. The role requires sound judgement, the confidence to challenge decisions, and a strong understanding of Turkish capital markets, operational resilience and financial services controls. Experience with crypto asset platforms and custody is highly desirable. What You’ll Be Doing Lead and develop the local risk function, embedding clear accountability, independent second-line oversight and a strong risk culture across OKX Türkiye. Own and maintain the enterprise risk management framework, policies and procedures, aligning Group standards with local business needs and applicable Turkish requirements. Lead enterprise risk assessments and Risk and Control Self-Assessments with business and Group teams; maintain the risk register and challenge control effectiveness and residual risk. Develop and recommend risk appetite and limits for Board approval; maintain key risk indicators, monitor exposures and promptly escalate breaches and material concerns. Present clear, decision-focused risk reports to senior management, the Risk Committee and Board, highlighting exposures, trends, incidents and overdue remediation. Provide independent oversight of technology, cybersecurity, data and crypto asset custody risks, challenging control design and effectiveness with specialist Group and local teams. Partner with Compliance and Legal on regulatory developments, financial crime and customer protection risks, maintaining clear responsibilities and independent risk challenge. Oversee intra-group outsourcing and third-party risk, including due diligence, service performance, concentration risk, contractual controls and exit arrangements. Work with Finance and Group specialists to develop and oversee capital, liquidity, market, credit and counterparty risk controls proportionate to the local business, including stress testing. Oversee operational resilience, business continuity and disaster recovery readiness; challenge critical service dependencies, recovery plans, testing and incident lessons learned. Assess risks from new products, business changes and emerging crypto market developments; oversee incident and issue escalation and validate effective remediation. Act as the senior risk contact for local management and relevant regulatory engagement, working with Compliance and Legal; coordinate audit and regulatory findings and ensure timely risk remediation. What We Look For In You Must hold a valid Capital Market Activities Level 3 Licence (Sermaye Piyasası Faaliyetleri Düzey 3 Lisansı) as a minimum and maintain it in good standing throughout employment. Approximately ten years’ relevant risk management experience in financial services or capital markets, including senior leadership or ownership of a risk function; brokerage or crypto asset experience is particularly relevant. Strong knowledge of the Turkish capital markets regulatory framework and the Capital Markets Board (SPK), with the ability to translate evolving crypto asset requirements into practical risk controls. Proven expertise in enterprise and operational risk, outsourcing governance, operational resilience and financial risk, with the ability to challenge technology, security and custody specialists. Strong analytical judgement and communication skills, with experience presenting to Boards and senior committees, engaging regulators and influencing stakeholders across an international group. A bachelor’s degree in Finance, Economics, Risk Management or a related discipline. Additional certifications such as FRM, CFA or CAMS are desirable. Fluent Turkish and English, with the ability to work effectively with local stakeholders and global teams. Fluent in the use AI tools to improve risk analysis, reporting and decision-making. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Design and clearly communicate solutions, demonstrating that you have a clear grasp of business value as well as technical challenges. Partner with Sales Directors, Account Managers, and Strategic Account Managers to drive the technical win and align with technical buyer during the sales cycle.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build. We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion. You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next. We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters WHAT YOU'LL ACHIEVE - Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up. - Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety. - Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful. - Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements. - Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes. - Help define and track metrics such as coverage, MTTD, and alert quality. - Join a shared on-call rotation for incident response. SKILLS YOU'LL NEED TO BRING - We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you. - 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role. - Have written or tuned detections that run in production, and care about signal quality and cutting noise. - Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly. - An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect. - Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs. - Have used SIEM, EDR, or SOAR tools in any size of environment. - Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end. NICE TO HAVE - Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry. - Experience running SIEM, EDR, or SOAR platforms at large scale. - Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections). - Experience applying LLMs or agent-style tooling to security workflows. - Experience securing AI-enabled systems or endpoint tooling. - Kubernetes or container detection experience. - Background in threat intelligence, malware analysis, or digital forensics. - Contributions to the security community through research, tooling, CTFs, or talks. - Experience at a high-growth startup or AI company. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $280,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550 and and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Dublin, Ireland Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build. We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion. You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next. We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters WHAT YOU'LL ACHIEVE - Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up. - Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety. - Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful. - Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements. - Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes. - Help define and track metrics such as coverage, MTTD, and alert quality. - Join a shared on-call rotation for incident response. SKILLS YOU'LL NEED TO BRING - We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you. - 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role. - Have written or tuned detections that run in production, and care about signal quality and cutting noise. - Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly. - An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect. - Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs. - Have used SIEM, EDR, or SOAR tools in any size of environment. - Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end. NICE TO HAVE - Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry. - Experience running SIEM, EDR, or SOAR platforms at large scale. - Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections). - Experience applying LLMs or agent-style tooling to security workflows. - Experience securing AI-enabled systems or endpoint tooling. - Kubernetes or container detection experience. - Background in threat intelligence, malware analysis, or digital forensics. - Contributions to the security community through research, tooling, CTFs, or talks. - Experience at a high-growth startup or AI company. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated base salary range for this role is €75,000–€142,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote UK Workplace: Remote InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com. We are looking for a results driven Account Manager to join our Commercial team! In this role, you will manage a portfolio of around 30-40 accounts, focusing on retention while identifying opportunities for growth and incremental ARR. The ideal candidate will have 1-3 years of experience as an Account Manager or Renewals Specialist, with a proven ability to foster relationships and expand account spend. At this time, we're prioritizing folks who live in the UK. What you'll be doing - Manage a portfolio of customer accounts and renewals with a focus on customer obsession and high retention and satisfaction levels. - Lead the renewal process for each account, ensuring customers needs are met, checkins are scheduled and commercial terms align with customer needs and expectations. - Identify and implement growth opportunities within your accounts to drive incremental revenue growth. Identify new use cases and new groups that can get value from additional capabilities. - Build and maintain strong relationships with key stakeholders within each account. - Collaborate with cross-functional teams (Sales, Support, Marketing, etc.) to enhance customer experience and maximize value. - Monitor account health and proactively address potential risks to retention and growth. What we're looking for - 1-3 years of experience as an Account Manager or Renewals Specialist, with a focus on driving renewals and growth. - Proven ability to manage +50 accounts while balancing renewals and identifying expansion opportunities. - Strong communication, negotiation, and relationship building skills. - Self motivated with the ability to work independently and as part of a team. It’s a plus if you have - Experience selling open source/SaaS - Experience in NoSQL data technologies or other modern data platforms - Experience selling enterprise management solutions (Systems Management, Cloud Management, log analytics, APM, Network Monitoring) - Proficiency in another language such as French, or Italian Interview Information: Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage. Our Core Values Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values: - We value each other - We get stuff done - We believe humility drives learning - We embrace failure - We are committed to open source Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData. To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com. InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place. Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.

Location: Bulgaria, Hungary, Poland Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers. What You’ll Do Design and implement end-to-end document intelligence pipelines on AWS Develop and optimize ML models for document classification, segmentation, and field extraction Build scalable data processing systems handling PDFs up to 2000 pages Collaborate with subject matter experts to create and refine requirements for extraction Own features from research through production deployment and monitoring Establish evaluation frameworks and quality metrics for extraction accuracy What You Bring Advanced knowledge of Python (native, Pandas, ScikitLearn, Tensorflow or Pytorch, PyStats, Pydantic) Experience with AWS tools for ML Engineering and ML deployment (Sagemaker, Lambda, Cloudformation/CDK, Step Functions) Advanced knowledge of SQL and Data Modeling Experience with GenAI for document intelligence, including prompt engineering, RAG (Retrieval Augmented Generation), multi-modal models (vision + text), and production deployment using AWS Bedrock or Azure OpenAI APIs Experience in experiment design (power analysis and hypothesis testing) Proficiency in both written and verbal communication, required for a remote and largely asynchronous work environment Demonstrated capacity to clearly and concisely communicate complex technical problems and propose iterative solutions Experience owning a feature from concept to production, including proposal, discussion, and execution Nice to have Experience with document processing tools (AWS Textract, Azure Document Intelligence, or similar OCR/layout detection systems) Experience with PDF and Image processing libraries (e.g. PyMuPDF, opnecv, pillow) Experience in Machine Learning/ Data Science (e.g., ML algorithm selection, feature engineering, model training, hyperparameter tuning, supervised and unsupervised learning implementation, building a model pipelines, using Machine Learning tools/libraries/frameworks) Experience working with AWS big data technologies (Redshift, S3, EMR, Glue, etc.) English Level Upper-intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy. You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role. WHAT YOU'LL ACHIEVE: - Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline. - Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path. - Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate. - Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps. - Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature. SKILLS YOU'LL NEED TO BRING: - Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles. - Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room. - AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working. - Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria. - Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve. - Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles. NICE TO HAVES: - Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions. - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals. - Prior experience selling to commercial accounts in productivity, collaboration, or workflow software. - Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion. - Fluency in Swedish or Norwegian. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €144,000 - €156,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in the US or Canada. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Senior Software (Database) Engineer to help build the underlying storage system for our general purpose data platform. The database layer has both OLAP and OTLP capabilities to support classic analytics queries while also serving up freshly stored data. It embraces the separation of compute and storage and is designed to run on multiple cloud providers. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. What You'll Be Doing: Take ownership over and build one or multiple parts of the database: Design, implement, test, and operate ingestion, query planning, distributed query execution, data formats, storage formats. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant database service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and database interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve data quickly. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument database services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the database solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making design decisions with minimal supervision. AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Experience with distributed systems, catalogs and table formats, query engines. Mastery of a programming language like golang, C++, or Rust Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Bonus Points for: Experience building distributed query engines. Experience building data warehouses and/or data lakes. Experience building tools for data engineering. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In Canada, the Base compensation range for this role is $ 164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in the US or Canada. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Senior Software (Database) Engineer to help build the underlying storage system for our general purpose data platform. The database layer has both OLAP and OTLP capabilities to support classic analytics queries while also serving up freshly stored data. It embraces the separation of compute and storage and is designed to run on multiple cloud providers. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. What You'll Be Doing: Take ownership over and build one or multiple parts of the database: Design, implement, test, and operate ingestion, query planning, distributed query execution, data formats, storage formats. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant database service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and database interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve data quickly. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument database services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the database solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making design decisions with minimal supervision. AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Experience with distributed systems, catalogs and table formats, query engines. Mastery of a programming language like golang, C++, or Rust Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Bonus Points for: Experience building distributed query engines. Experience building data warehouses and/or data lakes. Experience building tools for data engineering. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the US, the Base compensation range for this role is $ 154,445 - $185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Paris, France; Bordeaux, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ OPERATIONS AT ALAN The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency. As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting! Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan. We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them. We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services. Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6   🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍 The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) . Their core responsibilities (+- 70/80% of the time) are to: - Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉 - Ensure the day-to-day follow up and monitoring of our operations - Flag risks and opportunities In details, your missions are: - Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation) - Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers - Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity - Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally) - Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, … ⭐️ OUR RUN ORGANISATION ⭐️ Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are: Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand  matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc). Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, …. Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims. Set up:  We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy. Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and  can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope. ⭐️ EXPERIENCE ⭐️ For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you: - Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries - Worked in Support functions (Customer Support, People Operations etc) - Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications - Handled event coordination ⭐️ SKILLS ⭐️ - Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members - A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction ! - Analytics skills, to be able to dive into our data - Highly organised with exceptional follow-up skills, with strong attention to details - Strong and structured in written and verbal communication in English as well as in French or Dutch - Able to work and learn independently in a fast-paced environment - Adaptable: you show flexibility and a strong ability to adapt to variable situations - It’s even better if you have experience in the insurance or the healthcare industry 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Collaborate with hiring managers and executives to understand hiring needs and define requirements. Develop unique sourcing strategies to surface top passive candidates.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for an experienced and operationally sharp Security Operations & Incident Response Analyst (L3) to join Aleph's global IT Security team. Reporting to the Global CISO, you will be the first line of defence when incidents occur and the engine behind the team's threat detection and response capabilities. You will own the end-to-end incident response process, lead threat hunting and intelligence activities, and manage the vulnerability and identity governance programmes — ensuring Aleph is both able to detect threats quickly and respond to them effectively across a complex, globally distributed environment. What you'll do: Incident Response Own and coordinate the end-to-end incident response process : identification, triage, containment, eradication, recovery, and post-incident review (lessons learned). Serve as the primary point of contact for security incidents escalated from IT Operations, the Security Engineer, and external sources. Maintain and continuously improve incident response playbooks for the most relevant threat scenarios (ransomware, phishing, account compromise, data breach, insider threat, etc.). Manage the security incident log and register : track all incidents, document timelines and actions, and produce trend analysis and reporting for the CISO. Coordinate with external SOC or MDR providers where applicable: review daily reports, validate alert quality, and manage escalation workflows. Data Breach Management Lead data breach investigations : scope the breach, gather and preserve evidence, assess PII exposure, and coordinate response with Legal, Privacy, and HR. Produce breach investigation reports with findings, root cause, and recommendations. Threat Hunting & Intelligence Conduct proactive threat hunting across the environment: develop hypotheses based on threat intelligence, search for indicators of compromise (IoCs), and investigate anomalous behaviour. Manage the Threat Intelligence function : track relevant threat actors, TTPs (MITRE ATT&CK), and sector-specific threat campaigns; integrate intelligence into SIEM/XDR detection rules and hunting queries. Produce threat intelligence summaries and briefings for the CISO and relevant stakeholders. Vulnerability Management Own the vulnerability management programme : schedule and execute periodic vulnerability scans across infrastructure, endpoints, and cloud environments. Analyse scan results, prioritise findings by risk and exploitability, and coordinate remediation with IT Operations within agreed SLAs. Track remediation progress, produce vulnerability metrics, and report status to the CISO. Validate remediation effectiveness through re-scanning and spot-checks. Identity & Access Management (IAM) Manage periodic access reviews : coordinate with system owners and HR to review and certify user permissions across critical systems, ensuring least privilege is maintained. Oversee the Privileged Access Management (PAM) programme: define PAM policies, monitor privileged account usage, and review access rights for administrator-level accounts. Investigate and respond to identity-related anomalies and access policy violations. What we are looking for: 3–5 years in a SOC analyst, incident response, or security operations role, with at least 1–2 years at L3 level is a plus. Experience implementing or managing IAM and PAM solutions Experience working within international or multinational environments. Hands-on experience with incident response engagements (internal or consulting) is strongly valued. Relevant certifications: GCIH, GCFE, GCFA, CEH, CompTIA CySA+ , or equivalent. OSCP is a plus. Strong hands-on experience with SIEM platforms (alert triage, rule writing, query development) and EDR/XDR tools . Solid knowledge of the MITRE ATT&CK framework and its application to threat hunting and incident response. Experience conducting vulnerability scans using tools such as Tenable Nessus, Qualys, Rapid7, or similar. Familiarity with IAM and PAM concepts and platforms (e.g. CyberArk, BeyondTrust, Azure PIM, or equivalent). Experience with digital forensics and incident response (DFIR) methodologies: evidence collection, log analysis, and timeline reconstruction. Knowledge of threat intelligence platforms and feeds (e.g. MISP, VirusTotal, threat intel feeds). Understanding of ISO 27001 incident management controls, NIS2 incident reporting obligations, and PCI DSS requirement 12.10 . Calm and decisive under pressure. Strong investigative mindset with structured problem-solving approach, excellent documentation skills. Ability to communicate incident status and findings clearly to both technical teams and executive stakeholders. Collaborative and proactive, comfortable working asynchronously across time zones. English : full professional proficiency (C1/C2) — primary working language. Spanish : professional proficiency is a plus. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000 EUR. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.   #Aleph Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH