Location: Amsterdam, Netherlands
Workplace: remote
About the Job:
We are seeking a highly driven
Head of Financial Infrastructure Expansion
to develop strategic solutions for
banks, financial institutions, fintechs, payment companies, telcos, and large enterprises, institutions, governments globally
.
The role will act as a key
bridge between major external partners and Tether’s different business and product teams
, leveraging capabilities across
stablecoins, wallets, tokenization, payments, and other Tether’s solutions
to design tailored financial infrastructure solutions.
This is a hands-on role combining
deep financial knowledge, strong commercial capabilities, and the ability to connect multiple technologies and teams into compelling solutions
. You will identify opportunities, structure complex projects, coordinate internal stakeholders, close strategic partnerships, and build the team required to scale the function globally.
Responsibilities:
Business Development & Solution Structuring
Identify strategic opportunities with
banks, fintechs, payment companies, telcos, financial institutions, retailers and large enterprises globally
.
Understand customers needs and design tailored solutions leveraging the broader
Tether ecosystem
.
Combine capabilities across
stablecoins, wallets, tokenization, payments, and other products
into compelling commercial propositions.
Personally originate, structure, negotiate, and close high-value strategic partnerships and deployments.
Nurture current and build new relationships with CEOs, CFOs, CTOs, banking executives, treasury leaders, payment teams, and other senior stakeholders.
Cross-Team Coordination & Execution
Act as the
bridge between customers, external implementation partners and Tether’s internal product and business teams
.
Bring together the right capabilities and stakeholders to design and execute complex, multi-product projects.
Translate market and customer requirements into actionable opportunities for internal teams.
Own strategic projects from initial engagement through structuring, execution, and scale
Monitor the success of the project post implementation using select KPIs
Market Strategy & Team Leadership
Define priority markets, industries, partners, and financial infrastructure use cases.
Build and manage a global pipeline of strategic opportunities.
Build and lead the
Financial Infrastructure Expansion team globally
.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s regional Expansion teams to identify and accelerate opportunities.
Identify the best implementation partner to ensure successful execution of the projects
Strategic Representation
Position Tether as a strategic partner for organizations building the
next generation of financial products and infrastructure
.
Represent Tether in strategic meetings with major enterprises, financial institutions, governments, regulators, and industry leaders.
7+ years of experience across
banking, payments, fintech, financial infrastructure, or technology business development
.
Strong understanding of
payments, digital assets, wallets, tokenization, settlement, and financial infrastructure
.
Proven ability to understand complex customer needs and translate them into
multi-product solutions
.
Tangible experience personally originating, structuring, and closing large strategic partnerships.
Strong relationships with senior decision-makers across banks, financial institutions, fintechs, telcos, and large enterprises.
Exceptional communication, negotiation, and relationship-building skills.
Strong ability to work across different product, technical, commercial, legal, and regulatory teams.
Entrepreneurial mindset and experience building and managing high-performing teams.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Milano, Italy
Workplace: remote
About the Job:
We are seeking a highly driven
Head of Financial Infrastructure Expansion
to develop strategic solutions for
banks, financial institutions, fintechs, payment companies, telcos, and large enterprises, institutions, governments globally
.
The role will act as a key
bridge between major external partners and Tether’s different business and product teams
, leveraging capabilities across
stablecoins, wallets, tokenization, payments, and other Tether’s solutions
to design tailored financial infrastructure solutions.
This is a hands-on role combining
deep financial knowledge, strong commercial capabilities, and the ability to connect multiple technologies and teams into compelling solutions
. You will identify opportunities, structure complex projects, coordinate internal stakeholders, close strategic partnerships, and build the team required to scale the function globally.
Responsibilities:
Business Development & Solution Structuring
Identify strategic opportunities with
banks, fintechs, payment companies, telcos, financial institutions, retailers and large enterprises globally
.
Understand customers needs and design tailored solutions leveraging the broader
Tether ecosystem
.
Combine capabilities across
stablecoins, wallets, tokenization, payments, and other products
into compelling commercial propositions.
Personally originate, structure, negotiate, and close high-value strategic partnerships and deployments.
Nurture current and build new relationships with CEOs, CFOs, CTOs, banking executives, treasury leaders, payment teams, and other senior stakeholders.
Cross-Team Coordination & Execution
Act as the
bridge between customers, external implementation partners and Tether’s internal product and business teams
.
Bring together the right capabilities and stakeholders to design and execute complex, multi-product projects.
Translate market and customer requirements into actionable opportunities for internal teams.
Own strategic projects from initial engagement through structuring, execution, and scale
Monitor the success of the project post implementation using select KPIs
Market Strategy & Team Leadership
Define priority markets, industries, partners, and financial infrastructure use cases.
Build and manage a global pipeline of strategic opportunities.
Build and lead the
Financial Infrastructure Expansion team globally
.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s regional Expansion teams to identify and accelerate opportunities.
Identify the best implementation partner to ensure successful execution of the projects
Strategic Representation
Position Tether as a strategic partner for organizations building the
next generation of financial products and infrastructure
.
Represent Tether in strategic meetings with major enterprises, financial institutions, governments, regulators, and industry leaders.
7+ years of experience across
banking, payments, fintech, financial infrastructure, or technology business development
.
Strong understanding of
payments, digital assets, wallets, tokenization, settlement, and financial infrastructure
.
Proven ability to understand complex customer needs and translate them into
multi-product solutions
.
Tangible experience personally originating, structuring, and closing large strategic partnerships.
Strong relationships with senior decision-makers across banks, financial institutions, fintechs, telcos, and large enterprises.
Exceptional communication, negotiation, and relationship-building skills.
Strong ability to work across different product, technical, commercial, legal, and regulatory teams.
Entrepreneurial mindset and experience building and managing high-performing teams.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Dubai, United Arab Emirates
Workplace: remote
About the Job:
We are seeking a highly driven
Head of Financial Infrastructure Expansion
to develop strategic solutions for
banks, financial institutions, fintechs, payment companies, telcos, and large enterprises, institutions, governments globally
.
The role will act as a key
bridge between major external partners and Tether’s different business and product teams
, leveraging capabilities across
stablecoins, wallets, tokenization, payments, and other Tether’s solutions
to design tailored financial infrastructure solutions.
This is a hands-on role combining
deep financial knowledge, strong commercial capabilities, and the ability to connect multiple technologies and teams into compelling solutions
. You will identify opportunities, structure complex projects, coordinate internal stakeholders, close strategic partnerships, and build the team required to scale the function globally.
Responsibilities:
Business Development & Solution Structuring
Identify strategic opportunities with
banks, fintechs, payment companies, telcos, financial institutions, retailers and large enterprises globally
.
Understand customers needs and design tailored solutions leveraging the broader
Tether ecosystem
.
Combine capabilities across
stablecoins, wallets, tokenization, payments, and other products
into compelling commercial propositions.
Personally originate, structure, negotiate, and close high-value strategic partnerships and deployments.
Nurture current and build new relationships with CEOs, CFOs, CTOs, banking executives, treasury leaders, payment teams, and other senior stakeholders.
Cross-Team Coordination & Execution
Act as the
bridge between customers, external implementation partners and Tether’s internal product and business teams
.
Bring together the right capabilities and stakeholders to design and execute complex, multi-product projects.
Translate market and customer requirements into actionable opportunities for internal teams.
Own strategic projects from initial engagement through structuring, execution, and scale
Monitor the success of the project post implementation using select KPIs
Market Strategy & Team Leadership
Define priority markets, industries, partners, and financial infrastructure use cases.
Build and manage a global pipeline of strategic opportunities.
Build and lead the
Financial Infrastructure Expansion team globally
.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s regional Expansion teams to identify and accelerate opportunities.
Identify the best implementation partner to ensure successful execution of the projects
Strategic Representation
Position Tether as a strategic partner for organizations building the
next generation of financial products and infrastructure
.
Represent Tether in strategic meetings with major enterprises, financial institutions, governments, regulators, and industry leaders.
7+ years of experience across
banking, payments, fintech, financial infrastructure, or technology business development
.
Strong understanding of
payments, digital assets, wallets, tokenization, settlement, and financial infrastructure
.
Proven ability to understand complex customer needs and translate them into
multi-product solutions
.
Tangible experience personally originating, structuring, and closing large strategic partnerships.
Strong relationships with senior decision-makers across banks, financial institutions, fintechs, telcos, and large enterprises.
Exceptional communication, negotiation, and relationship-building skills.
Strong ability to work across different product, technical, commercial, legal, and regulatory teams.
Entrepreneurial mindset and experience building and managing high-performing teams.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Geneve, Switzerland
Workplace: remote
About the Job:
We are seeking a highly driven
Head of Financial Infrastructure Expansion
to develop strategic solutions for
banks, financial institutions, fintechs, payment companies, telcos, and large enterprises, institutions, governments globally
.
The role will act as a key
bridge between major external partners and Tether’s different business and product teams
, leveraging capabilities across
stablecoins, wallets, tokenization, payments, and other Tether’s solutions
to design tailored financial infrastructure solutions.
This is a hands-on role combining
deep financial knowledge, strong commercial capabilities, and the ability to connect multiple technologies and teams into compelling solutions
. You will identify opportunities, structure complex projects, coordinate internal stakeholders, close strategic partnerships, and build the team required to scale the function globally.
Responsibilities:
Business Development & Solution Structuring
Identify strategic opportunities with
banks, fintechs, payment companies, telcos, financial institutions, retailers and large enterprises globally
.
Understand customers needs and design tailored solutions leveraging the broader
Tether ecosystem
.
Combine capabilities across
stablecoins, wallets, tokenization, payments, and other products
into compelling commercial propositions.
Personally originate, structure, negotiate, and close high-value strategic partnerships and deployments.
Nurture current and build new relationships with CEOs, CFOs, CTOs, banking executives, treasury leaders, payment teams, and other senior stakeholders.
Cross-Team Coordination & Execution
Act as the
bridge between customers, external implementation partners and Tether’s internal product and business teams
.
Bring together the right capabilities and stakeholders to design and execute complex, multi-product projects.
Translate market and customer requirements into actionable opportunities for internal teams.
Own strategic projects from initial engagement through structuring, execution, and scale
Monitor the success of the project post implementation using select KPIs
Market Strategy & Team Leadership
Define priority markets, industries, partners, and financial infrastructure use cases.
Build and manage a global pipeline of strategic opportunities.
Build and lead the
Financial Infrastructure Expansion team globally
.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s regional Expansion teams to identify and accelerate opportunities.
Identify the best implementation partner to ensure successful execution of the projects
Strategic Representation
Position Tether as a strategic partner for organizations building the
next generation of financial products and infrastructure
.
Represent Tether in strategic meetings with major enterprises, financial institutions, governments, regulators, and industry leaders.
7+ years of experience across
banking, payments, fintech, financial infrastructure, or technology business development
.
Strong understanding of
payments, digital assets, wallets, tokenization, settlement, and financial infrastructure
.
Proven ability to understand complex customer needs and translate them into
multi-product solutions
.
Tangible experience personally originating, structuring, and closing large strategic partnerships.
Strong relationships with senior decision-makers across banks, financial institutions, fintechs, telcos, and large enterprises.
Exceptional communication, negotiation, and relationship-building skills.
Strong ability to work across different product, technical, commercial, legal, and regulatory teams.
Entrepreneurial mindset and experience building and managing high-performing teams.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an early team member, you will work with cross-functional partners to help lay the foundational groundwork for technical hiring in this location. This is a full-cycle recruiting role, where you'll manage the entire recruitment process; from building pipelines to closing offers.
WHAT YOU'LL DO
- Partner closely with technical leadership to deeply understand hiring needs while providing strategic guidance on recruiting best practices
- Build and nurture a strong pipeline of technical talent to support both current hiring and future growth
- Advise hiring managers on market dynamics, compensation insights, and effective talent acquisition strategies
- Identify opportunities to streamline recruiting workflows and enhance operational efficiency across the hiring process
- Ensure data integrity and accuracy within our Applicant Tracking System (Ashby), maintaining a high standard of system hygiene
- Mentor and support other team members to elevate overall recruiting performance and execution
- Lead strategic sourcing initiatives to engage top-tier, passive candidates across various technical disciplines
- Collaborate cross-functionally within the company to align recruiting efforts with broader organizational goals
WHAT YOU HAVE
- 7+ years of full-cycle technical recruiting experience at a fast-paced environment
- Proven track record building strong technical teams in a high growth company
- Can develop relationships with hiring partners and become a trusted advisor
- Knows how to effectively communicate with candidates and be able to efficiently and systematically manage their individual processes
- You possess low ego and are willing to roll up your sleeves to accomplish our collective goals
- Help mentor other teammates by leading by example and providing guidance
- Understand the importance of data and metrics to influence recruiting strategies
- The type of person that keeps up with trends in technology, startups and which companies are the current magnets for top tier talent
COMPENSATION RANGE
$170,000- 180,000 USD
#LI-AD2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Senior Technical Account Manager (Senior TAM, L6) at Affirm, you will own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, delivering against SLAs, fielding technical inquiries, and performing investigations and analysis, while also driving technical initiatives that translate merchant business objectives into technical strategies and product optimizations. Senior TAMs are part of the Engineering team and collaborate closely with Affirm's Product, Engineering, Operations, Customer Success, and Frontline Technical Support teams.
This is an operations-heavy role to start. Expect the majority of your early focus to be on keeping merchant integrations healthy—monitoring, triage, troubleshooting, and SLA delivery—while you progressively take on more custom solutioning and cross-functional initiatives. Over your first 6–12 months, as you build operational mastery, you will grow into owning your own book of accounts and carrying it through to end-to-end account ownership.
A Senior TAM independently owns operational health across the strategic alliance portfolio, designs custom integration solutions grounded in Affirm's standard integrations, drives cross-team collaboration on initiatives, acts as a technical lead on team projects, and mentors less-experienced members of the team.
What You'll Do
Own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, and fielding technical inquiries—so integrations stay healthy and issues are resolved quickly.
Deliver against SLAs, proactively surfacing technical risks before they become customer-impacting and responding with urgency to merchant issues.
Perform in-depth investigations and root-cause analysis across logs, queries, and integration data, owning resolution end to end and escalating to cross-functional partners or executives when needed.
Drive technical initiatives and partner with internal and merchant stakeholders on launch initiatives—expansions, promotions, new product adoption, and integration optimizations—that grow the value of the accounts after launch.
Design and deliver high-scope, often-custom integration solutions grounded in Affirm's standard integrations—combining, extending, and tailoring them to complex, open-ended problems while balancing speed, quality, maintainability, reliability, and scalability.
Act as a technical lead for internal projects, defining and delivering well-scoped milestones and executing the project roadmap.
Operationalize best practices by creating and updating playbooks, runbooks, alerting, and UAT certification plans across the strategic alliance portfolio and continuously reduce keep-the-lights-on (KTLO) work.
Partner with Product and Engineering leads to identify, plan, and prioritize projects based on team goals and resources, acting as the voice of the merchant to influence the roadmap.
Mentor and level up less-experienced TAMs, share learnings from your integrations and investigations, and contribute to interviewing and team development.
Over your first 6–12 months, grow into owning a dedicated book of strategic alliance accounts—carrying operational ownership through to end-to-end account ownership.
What We Look For
Professional Background:
at least six years in a technical, external-facing role such as Technical Account Management, Solutions/Partner Engineering, or Solutions Architecture—ideally within FinTech, payments, or SaaS—with a demonstrated track record of owning the operational health of technical accounts and delivering against SLAs.
Operational Ownership:
proven ability to run alerting, monitoring, troubleshooting, and technical inquiries across a set of accounts, balancing reactive operational work with proactive initiatives.
Ownership & Autonomy:
proven ability to independently scope and deliver complex, open-ended technical work, and to partner with stakeholders on launch initiatives, with strong project management and follow-through.
API Expertise:
deep understanding of RESTful APIs, webhooks, and the HTTP protocol, with hands-on experience using tools like Postman to debug and validate integrations.
Architecture Fluency:
Experience in API integrations and the ability to design custom solutions on top of them to solve complex merchant challenges.
Coding & Code Fluency:
ability to read and understand production-level code (HTML, JavaScript, SQL, and ideally one server-side language such as Python) and to author new, novel queries to diagnose merchant or system issues.
Troubleshooting Acumen:
ability to diagnose issues using browser developer consoles, log analysis and observability platforms (e.g., Snowflake, Chronosphere), and ticketing systems (e.g., Jira, Notion).
Technical Communication:
excellent verbal and written communication; able to tailor explanations to both non-technical leaders and technical teams, read a room and adjust in real time, and synthesize technical challenges back to internal teams.
Relationship Management:
ability to discover and develop relationships with technical decision-makers, secure written consensus on integration milestones, and drive cross-team collaboration.
Leadership & Mentorship:
demonstrated ability to mentor teammates, set best practices, and lead technical initiatives; a growth mindset with self-awareness and a habit of seeking and acting on feedback.
Nice to Have
Familiarity with the payments ecosystem.
Familiarity with web/mobile application architecture.
Experience implementing or customizing e-commerce platforms, payment gateways, or in-store point-of-sale systems.
Experience acting as a technical lead on cross-functional projects and influencing product roadmaps.
Pay Grade - L
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $133,000 - $183,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Sioux Falls, SD
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As Via's
People Operations Associate,
you will be supporting our local team in Sioux Falls, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.
This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.
**NOTE: this is a 5-day a week in-person role, primarily based in our Sioux Falls, SD location with regular travel to other sites**
What You'll Do:
Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation.
Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture.
Lead employee engagement and recognition initiatives to enhance overall employee experience.
Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support.
Maintain accurate employee records and ensure adherence to company policies and regulatory requirements.
Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings.
Lead sensitive employee relations matters, including terminations and required documentation.
Represent the company externally at job fairs and community events to attract talent and build brand awareness.
Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships.
Collaborate with central HR teams to align on best practices and drive process improvements.
Who You Are:
Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role.
Experience working with unionized employee populations and understanding of collective bargaining agreements.
You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.
Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
Detail-oriented and highly organized with a process-driven mindset.
Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Based in the Sioux Falls, SD area and comfortable working in person 5 days per week
Experience working with unions is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $70,000-$90,000 per year
We are proud to offer a generous and comprehensive benefits package.
Ready to join the ride?
Via is an equal opportunity employer.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is looking for a Principal Product Marketing Manager to set the direction for our enterprise story: the narrative, messaging, and go-to-market strategy that turn Nebius’s full-stack differentiation into pipeline and revenue with mid-market and enterprise buyers.
You’re welcome to work remotely in the United States.
This is a role for a recognized enterprise product marketing leader from B2B cloud or AI infrastructure who has shaped category narratives and led complex go-to-market motions, and can prove it through the messaging they built, the programs they orchestrated, and the revenue outcomes behind them. You understand the AI cloud stack well enough to earn credibility with engineering leaders, and you know what it takes to move a complex enterprise buying committee (CIOs, CTOs, Chief Data/AI Officers, CISOs, VPs of Infrastructure, security and procurement teams) through a 6–18-month cycle. You set the strategy and frameworks that others execute against, and you measure your impact in win rates, pipeline influenced, and field adoption, not assets shipped.
Reporting to the Senior Director, Product Marketing, you will be the senior voice for how Nebius positions itself to the enterprise and a force multiplier for the organization: setting the enterprise go-to-market strategy across product lines, guiding and mentoring other product marketers, and equipping sales, solutions architecture, and partnerships to carry the story into the field. You will work directly with senior leaders across product, engineering, sales, and executive leadership as a trusted strategic partner.
Your responsibilities will include:
Set the enterprise narrative and positioning strategy.
Own the enterprise layer of the Nebius story end to end, from our “ultimate AI cloud” positioning down to persona-specific messaging, and define the frameworks and standards that other product marketers and content teams build on. Translate our differentiators and each layer of the cloud stack (custom GPU servers, AI orchestration and MLOps tooling, Token Factory, and our agentic layer) into credible messaging that resonates with technical and business decision-makers alike.
Lead enterprise go-to-market strategy across products and launches.
Define the enterprise go-to-market plan across the Nebius portfolio, set priorities and sequencing for major launches, and drive alignment across product, sales, solutions architecture, partnerships, and marketing. Make the trade-offs on where to focus and invest, and hold cross-functional teams accountable to shared outcomes.
Design and own the enterprise customer journey.
Own the logic and strategy of the 6–18-month enterprise buying cycle, defining what moves a buyer at each stage from awareness to evaluation, decision, and expansion. Set the plays, content, and touchpoints for each stage and partner with digital/ABX and field marketing leaders to sequence and target them by account, using ABM platforms such as 6sense or Demandbase.
Build the enterprise business case.
Develop the messaging, proof, and business case around what enterprises actually evaluate: total cost of ownership, reliability and SLAs, security and compliance, data sovereignty and residency, migration risk, and vendor lock-in. Equip Nebius to win through security review, procurement, and the CFO’s office, and engage directly with senior executives on strategic deals.
Drive enablement strategy and field adoption.
Set the enablement strategy for sales, solutions, and partner teams, and ensure they can articulate Nebius’s value to every persona on the buying committee: first-call decks, battlecards, discovery guides, ROI/TCO tools, objection handling, and competitive positioning against hyperscalers and neoclouds. Lead enablement programs and measure adoption, win rates, and deals influenced.
Own competitive and category positioning.
Maintain a sharp, evidence-based view of the AI enterprise infrastructure landscape and help shape how the category is defined. Turn market and competitive intelligence into positioning the field can defend and campaigns can lead with, and keep Nebius’s differentiation current as the market moves.
Lead the enterprise content and proof strategy.
Define the enterprise asset strategy and own quality across the library: solution briefs, white papers, reference architectures, case studies, web pages, webinars, and videos. Personally produce the most strategic pieces and set the bar for the rest.
Elevate communications, analyst, and investor narratives.
Shape the enterprise narrative for press moments, site launches, analyst briefings, and investor materials, in close coordination with comms, legal, and executive leadership. Serve as a spokesperson and subject matter expert for the enterprise story in analyst, customer, and industry settings.
Champion the voice of the customer.
Partner with sales and customer marketing to build a pipeline of references, case studies, and proof points, and bring enterprise pain points and wins back into product strategy and messaging.
Mentor and multiply.
Coach and guide other product marketers and cross-functional contributors, establish best practices, messaging methodologies, and workshop frameworks (such as SCIPAB), and raise the quality and consistency of product marketing across the organization.
Contribute strategically at the leadership table.
Bring ideas, challenge assumptions, and help shape how we position Nebius in a fast-moving AI infrastructure market. Act as a trusted partner to product, engineering, sales, and partnerships leaders, with a seat at the table, not just as a content source.
We expect you to have:
8+ years in product marketing, with a strong track record leading enterprise go-to-market in cloud infrastructure or AI infrastructure (ideally the AI cloud market) at a growing, modern company.
Proven ownership of the enterprise segment across the marketing lifecycle, with the ability to speak to win rates, pipeline data, and revenue impact on significant enterprise deals.
Demonstrated experience setting go-to-market strategy and leading cross-functional launches across multiple products or product lines, influencing leaders without direct authority.
Hands-on experience designing and orchestrating multi-stage enterprise customer journeys across long (6–18 month) buying cycles, and running account-based programs on ABM platforms such as 6sense or Demandbase in partnership with digital/ABX teams, with clear, measurable outcomes.
Strong technical understanding of AI/ML workflows and the AI cloud infrastructure stack: GPU platforms and the NVIDIA ecosystem, networking, storage, IaaS, inference, and ML tools (e.g., PyTorch, Ray, Slurm, MLflow, Kubernetes, inference and agentic platforms), with the ability to go deep with engineers and translate up for executives and business buyers.
Demonstrated experience building and running sales and partner enablement at scale, including battlecards, pitch decks, sales playbooks, competitive positioning, and ROI/TCO narratives, and driving measurable adoption across a field organization.
Fluency with the enterprise buying process and its stakeholders (CTO, CIO, VP Infrastructure, IT Ops, Platform Engineering, security, compliance, procurement, and finance) and the concerns that gate a deal: TCO, reliability, security, compliance, sovereignty, and lock-in.
Exceptional writing, presentation, and storytelling skills, including experience running messaging workshops and methodologies such as SCIPAB, and comfort presenting to C-level executives, analysts, and customers.
Experience mentoring or leading product marketers or cross-functional teams, and raising standards across a function.
Strategic thinker who thrives in a fast-paced, cross-functional environment, is comfortable operating with ambiguity and speed, and connects the dots across functions and departments.
Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience. #LI-LT1
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$177,800
—
$222,200 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Prague, Czech Republic; Group career pages; Jobs.cz
Workplace: Hybrid
At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care.
As a Customer Care Specialist, you’ll join us on a part-time basis, 20 hours per week (full time is also possible), and be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped.
WHY THIS ROLE IS EXCITING
- You’ll represent a brand known for exceptional customer service — and help set the standard every day.
- You’ll work with real people and real situations — problem-solving, not scripts.
- You’ll handle both inbound and outbound communication, not just replies.
- You’ll join a team that supports each other and takes pride in doing things properly.
- Hybrid setup: After onboarding (typically 1–2 months), home office is possible — 3 days in the office, 2 days Home Office (for full time).
WHAT YOU’LL DO
- Communicate with customers through email, phone and chat (inbound and outbound)
- Resolve requests such as delivery time/address changes, item modifications, or contact detail updates
- Help customers when something goes wrong — late orders, delivery issues, complaints
- Coordinate with couriers to support successful and timely deliveries
- Work closely with other teams (Logistics, Procurement, etc.) to solve problems fast
- Provide accurate information about products and services
- Capture customer feedback and share it to improve our service
- Use your authority to compensate complaints with credits within defined limits
- Contribute to a positive team atmosphere — Customer Care is a team sport
WHAT WE’RE LOOKING FOR
- Experience from customer service or customer-facing roles
- German is a must (advanced level) — written and spoken
- English OR Czech/Slovak is needed (written and spoken)
- Strong communication skills and a naturally customer-oriented approach
- Stress resilience and the ability to handle conflict situations calmly
- Quick learner, comfortable with basic tools (Google Workspace)
- You can think outside the box and find the best solution for the customer
- Willingness to work in shifts is required, the role may include work on weekends
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a fixed salary and variable part. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - Hybrid setup: After onboarding (typically 1–2 months), 3 days in the office, 2 days Home Office. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud—managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
What You’ll Do
First Line of Defense:
Act as the primary point of contact for customer-affecting technical issues and lead real-time incident resolution.
Incident Management:
Adhere to incident management protocols and drive post-mortems to capture process improvements and root-cause analyses.
Monitoring & Alerting:
Monitor and respond to Zabbix, Grafana and Opensearch alerts—taking direct remediation steps or managing seamless escalations.
Infrastructure & Pod Health:
Ensure the health and reliability of storage pods across all sites (defining and refining monitoring alert definitions and completing daily tasks relating to hardware replacement diagnosis, system troubleshooting and executing needed configuration changes via Ansible and a Git repository framework).
Data Center Tech Support:
Serve as an escalation point for Data Center Technicians regarding advanced pod troubleshooting, deployment queries, migration issues, and Ansible playbooks.
Migrations & Provisioning:
Manage pre-deployment configuration and testing for Vault systems, initiate Vault migrations, and perform health checks on migration pods.
Code Deployments: Use Jenkins to deploy code updates across all our environments.
Network & Operations:
Identify and escalate network anomalies, document network IP assignments for upcoming deployments, and track server farm releases/updates.
Automation & Process:
Identify opportunities to automate daily operational tasks and document workflow procedures.
On-Call & Flexibility:
Participate in an on-call rotation shift, with flexibility to work outside standard business hours (including weekends, evenings, or holidays) as operational needs arise.
The Right Fit
Experience:
2–4 years of hands-on experience in Systems Administration, Linux Operations, or SRE environments.
Technical Fundamentals:
Strong foundational understanding of Linux systems, command-line interfaces, network cabling/topologies, and IP network classifications.
Problem Solving & Automation:
Analytical mindset with a drive to learn, troubleshoot complex hardware/software interactions, and automate repetitive tasks.
Communication:
Excellent cross-functional communication and collaboration skills with both technical and non-technical stakeholders.
Diversity, Equity, & Inclusion
Even if you don’t meet 100% of the qualifications listed above, we still encourage you to apply! Learning, developing, and growing are key parts of our culture.
At Backblaze, diversity, equity, and inclusion are core to our values. We are committed to fostering a workplace where all employees feel a sense of belonging regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Backblaze is an Equal Opportunity Employer (EOE) and participates in E-Verify.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is seeking a Senior Partner Solutions Engineer to join its high growth startup environment and help scale cloud partnerships, with a dedicated focus on joint go to market activities with Cloud Service Providers (CSP) including Amazon Web Services (AWS) and Google Cloud (GCP). The successful candidate will be instrumental in enabling partner success through education, enablement, direct engagement, support of events, and build content that helps our CSP’s position and demonstrate Grafana capabilities.
What You’ll Be Doing:
Partnering with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to cloud partners
Leading technical engagement with partners to drive deal progression and close opportunities
Delivering product demos, technical presentations, and hands-on enablement sessions
Develop and deliver training, onboarding, and ongoing education for solutions architects, and technical teams
Represent Grafana Labs through technical presentations, live demos, webinars, conference sessions, and regional partner events
Create reference architectures, demo environments, solution guides, and presentations that explain the value of Grafana Cloud alongside cloud provider services.
Track partner readiness, reuse of technical assets, and progress of joint opportunities, and bring partner insights back to product and GTM teams
Shaping and expanding the reach of Grafana Partner University across multiple partner personas
Collaborating with internal teams to provide product and competitive feedback
Support selling motions like Sell-To, Embedded, and PoweredBy, either directly or jointly with partners
Run high impact workshops and 1:1 training to generate and progress pipeline
Travelling up to 50% to support cloud partner events, workshops, and field activities
What Makes You a Great Fit:
Located: United States (Remote)
6+ years in pre-sales or solution architecture, ideally within the observability space
Strong experience selling SaaS software across the NORAM region
Proven use of MEDDIC or similar qualification frameworks
Excellent communication and interpersonal skills, especially in remote, global teams
Demonstrated ability to operate in a fast-paced, ambiguous, startup environment
Strong judgement, leadership, and problem-solving abilities
Passion for education, enablement, and helping others succeed technically
Bonus Points For:
Experience with CSP’s and a strong understanding of their core infrastructure services.
Experience with cloud marketplaces, co-selling, or joint solution launches.
Solid understanding of observability and cloud native tooling
Background in OSS first companies
Experience with Grafana, Prometheus, and Loki
Hands-on experience deploying and operating Kubernetes
Bachelor’s degree in CS, IT, Math, or related field (or equivalent experience)
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $204,000 - $244,000
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Copenhagen, Denmark
Workplace: hybrid
About us
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
About the role
As an Account Manager at EveryMatrix, you will be responsible for managing and nurturing key client relationships within the iGaming industry. You will serve as the primary point of contact for our clients, ensuring their satisfaction, and identifying opportunities for business growth. This role requires a deep understanding of both the iGaming industry and our software solutions.
What You'll get to do:
Conduct regular check-ins and business reviews with clients to assess their satisfaction, uncover challenges, and provide solutions.
Prepare and deliver detailed reports on account health and revenue forecasts by usage metrics, and financial performance to both the client and internal stakeholders.
Collaborate with the other commercial teams in identifying opportunities for upselling or cross selling our software and services to existing clients.
Collaborate with the sales team to expand the client portfolio through referrals and networking
Stay updated on industry trends and competitors to provide valuable insights to clients.
Participate in industry events and conferences to expand your knowledge and network.
Manage and develop relationships with clients within the assigned portfolio, acting as their primary point of contact
Work with the Regional Account Director to define client objectives, annual plans, and strategic priorities; ensure effective execution and delivery of agreed commercial goals
Partner with the Account Director in planning and delivering Quarterly Business Reviews (QBRs), ensuring alignment on client performance, strategy, and growth opportunities
Build and maintain strong, long-term relationships with key clients in the iGaming sector
Understand client needs, objectives, and challenges, and translate them into tailored solutions
Maintain deep knowledge of EveryMatrix products and effectively communicate their value to clients
Collaborate with Product, Technical, and Delivery teams to ensure successful implementation and ongoing service quality
Monitor client project progress, proactively resolve issues, and keep stakeholders updated
Handle escalations professionally, ensuring timely and effective resolution
Conduct regular client check-ins and support structured business reviews (QBRs) to drive satisfaction and identify growth opportunities
Maintain accurate and up-to-date records in CRM and internal systems
Prepare and deliver reports on account performance, revenue, and growth forecasts
Collaborate with Sales and other commercial teams to drive upsell and cross-sell opportunities
Support business growth through referrals, networking, and industry engagement
Stay informed on industry trends, competitors, and regulatory developments
Represent EveryMatrix at industry events and conferences
What we’re looking for:
Bachelor's degree in Business, Marketing, or a related field.
A master's degree is a plus.
Proven experience as an Account Manager or similar role in the iGaming industry.
Good knowledge of the iGaming sector, including industry regulations and trends
Excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Problem-solving skills and a proactive approach to client needs.
Proficiency in using CRM software and MS Office Suite.)
Willingness to travel for client meetings and industry events when necessary.
Performance Expectation:
Achieve assigned revenue targets, growth objectives, and client KPIs
Deliver against commercial plans and account strategies
Contribute to overall client retention, satisfaction, and long-term value creation.
What you can expect of us:
Hybrid work schedule after your first three months with us (with up to 50 days of work from home per year).
Benefit from two Free Fridays each year, limited to one per quarter.
Access to Gym.
Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time!
Location: Remote - West; San Francisco, California, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Role Overview
As an
Underwriter / Senior Underwriter, Miscellaneous Professional Liability
, you'll play a key role in growing At-Bay's MPL portfolio by underwriting new and renewal business, developing strong broker partnerships, and making sound risk selection and pricing decisions.
You'll own and grow a book of business, evaluating a diverse range of professional liability exposures while balancing growth opportunities with underwriting profitability. Beyond day-to-day underwriting, you'll collaborate with leadership, product, and technology teams to refine our underwriting appetite, improve workflows, and identify opportunities to expand our market presence.
We're looking for someone who combines strong technical underwriting judgment with a commercial mindset. Someone who enjoys building broker relationships, takes ownership of outcomes, and is excited about contributing to a growing business in an entrepreneurial environment.
What You'll Do
Underwriting & Portfolio Management
Underwrite new and renewal MPL business, evaluating professional exposures, loss history, financial information, contractual obligations, and other relevant risk characteristics.
Assess, select, price, and structure risks in accordance with underwriting guidelines, authority levels, and profitability objectives.
Negotiate coverage, pricing, limits, terms, conditions, and endorsements with brokers to deliver competitive solutions while maintaining underwriting discipline.
Manage and grow a profitable book of business, balancing new business production, retention, pricing adequacy, and portfolio performance.
Monitor portfolio trends, market conditions, and emerging professional liability exposures to identify opportunities and inform underwriting decisions.
Broker Relationships & Business Development
Build, maintain, and expand relationships with retail and wholesale broker partners to generate submission flow and increase At-Bay's market presence.
Develop and execute territory and broker engagement strategies to drive new business, retention, and sustainable GWP growth.
Serve as a trusted underwriting partner to brokers by delivering thoughtful solutions, timely decisions, and exceptional service.
Represent At-Bay at broker meetings, industry events, and other business development opportunities.
Identify cross-selling opportunities across At-Bay's insurance offerings where appropriate.
Strategy, Collaboration & Innovation
Partner with underwriting leadership to help refine MPL risk appetite, pricing strategies, underwriting guidelines, and product offerings.
Collaborate with product, actuarial, claims, technology, and other cross-functional teams to improve underwriting performance and the broker experience.
Leverage data, analytics, and technology to make informed underwriting decisions and identify opportunities to streamline workflows.
Contribute market intelligence and broker feedback to help shape At-Bay's go-to-market strategy and future product development.
Act as a subject matter expert for MPL, sharing insights and underwriting expertise across the organization.
What We're Looking For
Experience underwriting Miscellaneous Professional Liability (MPL), Professional Liability (E&O), or closely related specialty commercial insurance products.
Strong understanding of professional liability exposures, coverage forms, policy terms, exclusions, pricing considerations, and risk selection.
Demonstrated ability to evaluate risks, exercise sound underwriting judgment, and make informed decisions while balancing growth and profitability.
Experience developing and managing broker relationships, with a commercial mindset and a track record of driving new business opportunities.
Strong analytical, negotiation, and communication skills, with the ability to articulate underwriting decisions and collaborate effectively with brokers and internal stakeholders.
Comfortable using technology, data, and analytics to improve underwriting decisions and operational efficiency.
Highly accountable and detail-oriented, with a willingness to take ownership of your book of business and the outcomes of your work.
An entrepreneurial mindset and an interest in helping build and scale a growing insurance product within a fast-paced, collaborative environment.
A team-first approach, with the ability to share knowledge, collaborate across functions, and contribute to the success of the broader organization.
Our estimated base pay range for an Underwriter is $90,000-$115,000 and a Senior Underwriter role is $110,000-$145,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent.
Location: United States
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Identify, pursue, and close high-value clients who have never worked with Nexo before.
Build a pipeline that fuels long-term revenue growth across our Private Client segment.
Originate new business by prospecting, qualifying, and converting high-net-worth individuals and institutional contacts across global markets. You own the pipeline from first touch to signed client.
Develop and execute outbound strategies across all relevant channels, including email, phone, social, messaging apps, and in-person events, to generate qualified opportunities at scale.
Build a network by attending industry events, conferences, and private gatherings to position Nexo within HNWI and institutional circles.
Navigate complex sales cycles - understand client structures, investment preferences, and decision-making dynamics to tailor compelling proposals that close.
Collaborate with Account Management to ensure a seamless handover once clients are onboarded, with full context on the relationship, expectations, and opportunity.
Maintain a disciplined pipeline in Salesforce - every touchpoint, every opportunity, every forecast accurate and up to date.
Stay sharp on the market - monitor competitor offerings, rate movements, regulatory shifts, and emerging trends in digital assets to position Nexo's value proposition with authority.
What makes you stand out:
3–5 years in a business development, new business sales, or client acquisition role within fintech, financial services, wealth management, or digital assets.
A proven track record of sourcing and closing deals - you can point to revenue you personally originated.
A natural ability to open doors and start conversations with senior decision-makers and high-net-worth individuals.
Strong commercial instinct - you know when to push, when to pull back, and how to structure a deal that works for both sides.
Excellent English language skills with the ability to adapt tone and approach depending on the audience - from a first cold email to a face-to-face meeting with a whale.
Self-driven and resilient - comfortable with rejection, energized by the chase, and relentless in follow-up.
Familiarity with CRM tools (Salesforce preferred) and outbound sales platforms.
Passion for digital assets and knowledge of DeFi, crypto lending, and the broader ecosystem is a strong advantage.
Book of existing HWN clients is a strong advantage
Nexo benefits:
Competitive and rewarding compensation package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Remote work.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Location: Fort Worth, TX
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As Via's
People Operations Associate,
you will be supporting our local team in Fort Worth, and a number of Via services across Texas. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.
This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.
**NOTE: this is a 5-day a week in-person role, primarily based in our Fort Worth location with regular travel to other sites**
What You'll Do:
Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation.
Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture.
Lead employee engagement and recognition initiatives to enhance overall employee experience.
Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support.
Maintain accurate employee records and ensure adherence to company policies and regulatory requirements.
Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings.
Lead sensitive employee relations matters, including terminations and required documentation.
Represent the company externally at job fairs and community events to attract talent and build brand awareness.
Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships.
Collaborate with central HR teams to align on best practices and drive process improvements.
Who You Are:
Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role.
Experience working with unionized employee populations and understanding of collective bargaining agreements.
You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions.
Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
Detail-oriented and highly organized with a process-driven mindset.
Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Based in the Dallas-Fort Worth area and comfortable working in person 5 days per week
Experience working with unions is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $70,000-$90,000 per year
We are proud to offer a generous and comprehensive benefits package.
Ready to join the ride?
Via is an equal opportunity employer.
Location: England; UK; London
Workplace: Remote
REMOTE | UNITED KINGDOM | CRYPTO & PAYMENTS | FCA AUTHORISATION | EMPLOYMENT OR B2B
Our client is an established, profitable fintech operating at the intersection of crypto and traditional payments. It runs a consumer on/off-ramp platform and a fast-growing B2B infrastructure business: APIs and white-label solutions that let exchanges, neobanks, PSPs, wallets and other platforms embed regulated crypto and fiat services. The company is authorised under MiCA and PSD2 in the EU and is now building its regulatory presence in the UK. The culture is owner-led, high-ownership and low-bureaucracy: decisions are made quickly and close to the founders.
About the role
This is a senior, hands-on legal role with a single, clear mandate: own the company’s UK regulatory build. You will report directly to the CEO and be the most senior legal voice in the business on UK matters.
The UK’s new cryptoasset regime takes effect in October 2027. From that date, regulated cryptoasset activity in the UK requires FCA authorisation. You will own a first-wave authorisation under this new regime end to end, alongside a UK e-money application. For a regulatory lawyer, this is a career-defining piece of work, and the window to start it is narrow.
The role has no direct reports at hire. You will work closely with the company’s EU legal function. This is a deliberately focused UK mandate, not a group legal role.
What you will own
- FCA cryptoasset authorisation: perimeter analysis of B2C and B2B activities against the new regime, application strategy, drafting, regulatory business plan input, RFI handling and dialogue through to decision.
- UK EMI application: ownership on the same basis, including sequencing between the two applications.
- FCA relationship: acting as the senior in-house legal counterpart to the regulator.
- UK conduct perimeter: the cryptoasset financial promotions regime, Consumer Duty, the UK Travel Rule, and safeguarding and prudential requirements.
- Post-authorisation readiness: governance, senior manager and certification considerations, reporting and disclosures.
- External counsel: briefing, directing and quality-controlling UK external counsel, and managing that spend.
- International expansion: legal lead on additional licence applications in other jurisdictions, and advice where the UK and EU regulatory perimeters meet.
- Commercial legal: drafting and negotiating English-law B2B agreements. This includes MSAs, API and white-label terms, referral and agent agreements, and banking, payment and card scheme counterparty agreements.
- UK consumer-facing legal: consumer terms, financial promotions review and UK-specific disclosures.
- UK employment: UK employment law and contractor arrangements, in partnership with HR.
What we are looking for
- Qualified solicitor or barrister in England & Wales, typically with 8+ years PQE.
- Hands-on UK financial services regulatory experience, including at least one FCA authorisation or variation of permission that you personally owned or materially led, from perimeter analysis to decision.
- Direct, personal interaction with the FCA: correspondence, meetings and representation that you led yourself.
- Crypto or digital-asset legal experience at licensed or established firms, such as registered or authorised exchanges, regulated on/off-ramps, licensed custodians or infrastructure providers.
- Cryptoasset, e-money or payments perimeter experience. Engagement with the 2025–26 FCA cryptoasset consultations is highly relevant.
- Ability to draft and negotiate English-law B2B fintech agreements independently.
- A track record of owning regulatory outcomes, not only advising on them. Law-firm backgrounds are welcome where this is evident.
- Ability to take a clear position under pressure from senior stakeholders and counterparties, and to translate legal risk into business options with a recommendation.
- Comfort operating as a remote senior with no legal support structure beneath you, working with a leadership team based outside the UK.
- Practical use of AI tools in legal drafting, research or review.
- Fluent legal English to regulator-facing standard.
- Existing right to work in the UK, and the ability to attend regulator meetings in London as required.
Team management experience is not required. We welcome strong senior counsel ready to step into a Head of Legal role.
Nice to have
- Previous Head of Legal, GC or senior counsel role at a UK-authorised EMI, PI or FCA-registered cryptoasset firm.
- Experience of a firm moving from AML registration to full FSMA authorisation.
- Involvement in industry working groups or trade association engagement on the new UK crypto regime.
- SM&CR experience.
- Knowledge of UK safeguarding and prudential requirements for e-money and payments.
- Crown Dependency (Jersey, Guernsey, Isle of Man) or Australian regulatory exposure.
- Card scheme legal experience, such as Visa/Mastercard rules and principal membership.
- Experience building a legal or regulatory function in a jurisdiction from scratch.
What’s on offer
- A direct reporting line to the CEO and ownership of the company’s UK market entry.
- A defining role in a first-wave authorisation under the UK’s new cryptoasset regime.
- A remote setup in the UK, with a flat structure and fast decisions.
- An employment or B2B contract, with a performance bonus linked to UK authorisation milestones.
- A fast, transparent hiring process, typically completed within four weeks.
Location: Remote; United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Financial Services: the banks, credit unions, insurers, lenders, and wealth managers people trust with their money, their families, and their futures. These institutions win or lose on trust and service at massive scale, under some of the most demanding regulatory standards anywhere. Their customers increasingly expect to talk, not type, whether they’re checking a balance, disputing a charge, filing a claim, or asking about a loan.
Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to institutions reimagining how they serve, sell to, and sound to their customers, safely and at scale.
In this role you will:
- Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the financial services industry.
- Be able to balance a diverse pipeline of large financial institutions who require white glove experience with medium sized regional clients who require speed to close
- Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows. Our public use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, and compliance verification. Others include caller verification, onboarding, policy servicing and renewals, and contact center coaching
- Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk
- Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business
- Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through model-risk, security, and architecture review, and set them up to scale in production
- Partner closely with Legal teams to drive strategic, fast-moving negotiations
- Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Financial Services positioning, messaging, and references
Requirements
- At least 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Financial services experience (banks, credit unions, insurers, lenders, payments) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily
- Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles
- Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, digital), and to risk and compliance gatekeepers, translating complex technology into business value
- Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, model risk, and data protection reviews, and able to work autonomously as a cross-functional partner
- Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences
- High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and conversational AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-REMOTE
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York; United States; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs' growth across Consumer Brands: the household names that millions of people call, shop with, order from, and fly with every day. That means everyday retail, grocery, CPG, quick-service restaurants, travel, hospitality and airlines. These companies win or lose on customer experience at massive scale, and their customers increasingly expect to talk, not type.
Our ideal candidate is passionate about the transformative possibilities of AI voice technology and eager to act as a strategic partner, helping Fortune 500 and large-scale consumer companies reimagine how they serve, sell to, and sound to their customers.
In this role you will:
- Build and manage a growing portfolio of new accounts across QSR, grocery and retail, CPG, and travel and airlines to help ElevenLabs meet its revenue goals
- Identify opportunities where conversational AI can drive growth, automation, or cost efficiency in both customer facing and internal agentic workflows, such as customer care, qualification and bookings, helpdesk, learning and development, brand voice across marketing and localization and many more.
- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends like agentic commerce
- Demonstrate expertise, or a strong willingness to learn, about how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content
- Develop and execute account strategies across the whole buying group (CX and Operations, Digital and Product, Marketing and Brand, Technology), landing with one high-impact use case and expanding across business units, brands, and markets
- Partner closely with Forward Deployed Engineers to solution high impact use cases, manage a successful Proof of Value with end customers, and set up customers to scale successfully in production
- Serve as a trusted advisor, educating clients on generative AI and voice, and help shape the Consumer Brands playbook: ICP, messaging, and references
Requirements
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Experience selling to consumer-facing enterprises (QSR, grocery/retail, CPG, travel/hospitality/airlines) is a strong plus
- Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, marketing and brand), and translating complex technology into business value
- Adept at deeply understanding a customer’s business and unique requirements for success, and translating ElevenLabs’ capabilities into solutions that deliver against their needs
- Proficient in enterprise procurement, security review, and legal processes, with the ability to work autonomously and effectively as a cross functional partner
- Strong executive presence, the ability to build relationships at the C-suite and board level, and willingness to travel frequently and proactively for onsite client visits and conferences
- Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
- Passion for voice and audio AI and how it can unlock transformative value for customers
Location
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required. There is a preference for candidates to be based in New York or San Francisco, with the option to work out of our office.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоheadMilano, Italy
УдалённоheadDubai, United Arab Emirates
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seniorRemote - West; San Francisco, California, United States
УдалённоUnited States
Fort Worth, TX
УдалённоheadEngland; UK; London
УдалённоRemote; United States; New York; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required
New York; United States; San Francisco; This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in EST, CST, or PST timezones is required