Вакансии

Задачи: — подбор обработчиков звонков (Forex, гео РФ, русскоязычные кандидаты) — поиск кандидатов через профильные каналы, чаты, базы, рекомендации — первичный скрининг, интервью, сопровождение до выхода — ведение базы кандидатов и отчётности по подбору Требования: — опыт в HR/рекрутменте от 1 года, именно в нише Forex — понимание специфики подбора телефонных операторов / sales-менеджеров — умение работать удалённо и самостоятельно Условия: — оклад: фикс ставка + фикс за каждого подходящего кандидата + KPI бонусы % — удаленный формат по РФ

Location: เขตปทุมวัน, Thailand Workplace: onsite Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus. Reporting into Senior Business Process Manager , we are searching for a team member to join us as Business Process & Digital Transformation Specialist (SAP). Can you say yes? The Business Process & Digital Transformation Specialist (SAP) supports APAC business units by performing the hands-on process analysis and solution development needed to simplify, standardise and improve how work is performed. The role maps current-state processes , identifies bottlenecks , root causes , manual workarounds and system gaps , then converts these findings into practical improvement actions using structured methods such as Value Stream Mapping , Business Process Model and Notation (BPMN) , root cause analysis and data-driven problem solving . This position requires a hands-on professional who can move beyond documenting issues to designing, building and implementing workable solutions . The successful candidate should be able to analyse SAP-enabled business processes , understand system behaviour , define clear requirements , work with Global Process Owners and IT on enhancements, and directly develop practical digital solutions where appropriate, including workflow automation , reporting tools , scripts or low-code applications . The role’s core purpose is to improve operational effectiveness by combining process thinking , SAP knowledge , data analysis , automation capability and strong stakeholder engagement to deliver measurable , sustainable business outcomes across APAC. What you will be doing Process Improvement & Solution Design · Support and lead end-to-end process improvement initiatives, from problem definition and current-state assessment through solution design, implementation and stabilisation. · Perform structured root cause analysis using process, system and data evidence, going beyond issue identification to develop practical corrective and preventive solutions. · Design scalable processes that balance global standards, internal controls and local business requirements. · Define success measures and use feedback and performance data to evaluate adoption, effectiveness and realised business outcomes. · Document future-state processes, business rules, roles, controls and operating procedures in a clear and usable format. SAP & Digital Enablement · Analyse SAP-enabled business processes and system behaviour to identify opportunities for simplification, standardisation, digitisation and automation. · Translate business needs into clear functional requirements, user stories, process designs, data logic and acceptance criteria for IT and solution teams. Develop or support pragmatic digital solutions using approved automation, workflow, reporting and analytics tools. · Validate data and solution logic, coordinate or execute User Acceptance Testing, manage defects, and confirm that delivered solutions address the underlying business need. · Support SAP S/4HANA transformation and regional system rollouts by providing APAC process input, testing support, business readiness and post-go-live improvement. Project Delivery & Change Adoption · Own assigned workstreams and deliverables, maintaining clear scope, priorities, dependencies, risks, actions and stakeholder communication. · Partner with business units, Global Process Owners, IT and functional teams to align regional needs with global designs and influence decisions through facts and practical recommendations. · Prepare concise management updates, recommendations and business cases that convert complex process and system detail into clear decisions and actions. · Support change impact assessment, user communication, training, adoption and transition into business-as-usual operations. Regional Collaboration & Capability Building · Build trusted relationships across APAC and work effectively across cultures , functions and levels of seniority . · Share reusable process standards , tools , lessons learned and leading practices across business units. Coach process owners and key users in structured problem solving , process thinking and ownership of sustainable improvements . What we would love for you to have Minimum 3 years’ experience in business process improvement, business analysis, or a similar role. Strong working knowledge of at least one SAP module (e.g. SD, FI/CO, PtM) Ability to analyse process flows, SAP transactions and data structures, and translate findings into clear business and functional requirements. Demonstrated experience diagnosing business and system problems, performing root cause analysis, and implementing practical, data-driven solutions. Hands-on experience with at least one workflow, automation, reporting or scripting technology, such as Microsoft Power Platform, Power Automate, SAP Build Process Automation, Power BI, SQL, Python, VBA, JSON, Nintex, ProcessMaker or a comparable tool. Hands-on experience delivering process or system improvements through requirements definition, testing, implementation and user adoption. Experience working with cross-functional stakeholders in a regional, multi-country or complex matrix environment. Experience in manufacturing, building materials, supply chain, order-to-cash or related operational environments is advantageous SAP project, rollout or S/4HANA transformation experience is advantageous. What happens next? Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Product Operations partner for Ramp Procurement, you will help build and scale the workflows that enable customers to manage their procurement processes with speed, accuracy, and control. You will improve both the requester and approver experience while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams. Beyond your product vertical, you will also contribute to Product Operations process improvement and product building that allows our Product and Engineering teams to scale. You will use AI tools to improve release management, collect customer feedback, and enable internal teams to support customers and troubleshoot issues. Our main goal is to reduce customer friction, measured by support tickets per active user and customer NPS. *Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week* WHAT YOU’LL DO - Own the voice-of-customer loop for Procurement — systematically capture, analyze, and prioritize feedback from CX, Sales, and direct customer channels - Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specs - Own launch operations for new Procurement features as they move from Alpha to GA, including AI-native experiences that require strong customer and internal enablement - Directly ship product improvements (UX fixes and paper cuts) using AI tools — owning your own backlog of customer friction reduction, not just feeding the engineering backlog - Use AI to automate processes and build products that enable teams to ship faster while maintaining a high quality bar - Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows WHAT YOU NEED - 3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with procurement, intake and approval workflows, spend management, or financial operations preferred - Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction - Ability to translate qualitative feedback into crisp requirements and operational processes - Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders - Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact - Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product improvements ABOUT OUR TEAMS - Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend - Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions - Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions - Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities - Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk - Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform - Accounting owns creating intelligence in our accounting platform, saving finance teams time and money - Mobile owns our mobile app development and mobile strategy BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Commercial Legal team as a Technical AI implementation specialist, where you'll be responsible for leveraging Claude and other technologies to scale and increase efficiency of legal operations. You'll drive AI adoption across team workflows, optimize internal tooling, and lead cross-functional initiatives to enhance productivity. This role offers the unique opportunity to shape the future of legal operations through technology while working with Claude and other business critical systems. Key responsibilities Implement AI-powered solutions to streamline contract review and redlining processes Manage integrations between existing legal systems and AI tools Develop automated self-service solutions for high-volume, low-touch contracting processes, including FAQ chatbots and guided workflows Create AI-based tools for handling commercial contract diligence requests Optimize contract management platforms with AI capabilities Create and manage comprehensive program plans, including timelines, budgets, and resource allocation, to guide project execution Build and maintain metrics dashboards to track efficiency improvements Establish practical governance processes for AI use in legal operations Coordinate with Engineering and Product teams on solution development Identify and mitigate potential risks and issues that could affect program success, ensuring proactive problem-solving Minimum qualifications Experience evaluating and implementing legal technology platforms such as contract management systems, workflow management systems, or document management tools Show genuine curiosity about AI/ML applications and hands-on experience with LLM tools (especially Claude!) Possess excellent problem-solving skills and can translate legal business needs into scalable technical solutions Excel at cross-functional collaboration and can communicate effectively with both technical and legal stakeholders Self-directed and can manage multiple technical projects simultaneously Preferred qualifications At least 5 years of relevant experience in legal operations, legal technology, or technical roles supporting legal teams Technical aptitude with system integration knowledge Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excellent verbal and written communication, analytical, collaboration, and interpersonal skills Proven project management skills, including the ability to prioritize tasks, meet deadlines, manage multiple projects simultaneously, and deliver quality results Collaborative team player mindset with genuine interest in technology development and AI, thriving in fast-paced environments Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco or New York office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $170,000 — $220,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Задачи: — разработка и внедрение сквозных AI-автоматизаций под задачи закупок: от ИИ-ассистентов до генераторов документов на базе LLM — быстрое прототипирование решений (no-code/low-code, API, n8n) для проверки гипотез на реальных данных с доведением до состояния «можно показать заказчику» — обработка закупочной документации спецификой 44-ФЗ / 223-ФЗ с помощью нейросетей: ТЗ, договоры, коммерческие предложения, реестры — написание промптов, шаблонов и инструкций, обеспечивающих стабильный результат при работе с неструктурированными данными (сканы, дубли) — самостоятельная аналитика данных закупок (спенд-анализ, цены, сроки) и перевод бизнес-требований в технические постановки задач — развёртывание работающих прототипов во внутренней инфраструктуре или контейнерах (Docker, VPS), базовая работа с логами и окружениями — контроль качества моделей: сбор тестовых выборок, расчёт доли корректных ответов, закладывание архитектуры с учётом ошибок LLM (human-in-the-loop) — формализация требований, защита решений перед бизнесом и передача подтверждённых прототипов команде разработки для вывода в продуктив. Требования: — практический опыт создания работающих AI-решений (не просто использование чатов), уверенное владение промпт-инжинирингом и интеграциями по API — опыт в закупках, тендерах или снабжении от 2 лет. Глубокое понимание процессов end-to-end (от потребности до приёмки) и специфики ЭТП — навык быстрой сборки автоматизаций через no-code/low-code платформы без привязанности к первому варианту решения — умение работать с «грязными» данными, выгрузками из разных систем, Excel / Google Sheets; базовый SQL для самопроверки гипотез — способность отличить работающий прототип от сырого демо: знание границ применимости LLM и того, что нельзя выпускать в эксплуатацию — базовые навыки эксплуатации: запуск сервисов в Docker/VPS, работа с секретами, чтение логов (промышленная разработка и архитектура не требуются) — системное мышление для самостоятельного поиска точек реального эффекта от внедрения AI и отсечения нерелевантных задач — сильное техписательство: умение упаковывать сложные решения в понятную бизнесу документацию, схемы и презентации — ориентация на измеримый результат: способность посчитать эффект автоматизации в часах, деньгах или доле сокращённых ошибок. Условия: — комфортный современный офис в Москве — график работы – офис — ежегодный пересмотр зарплаты, квартальная и годовая премия — корпоративный спортзал и зоны отдыха — более 400 образовательных программ СберУниверситета для профессионального и карьерного развития — программа адаптации и помощь руководителя на старте (для Junior позиций) — расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа — гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ — подписка Прайм с возможностью совместного использования на трёх близких — вознаграждение за рекомендацию друзей в команду Сбера

Условия: 500 000 тенге на руки График 5/2, 09:00–18:00, офис г. Алматы, пр. Достык, БЦ Green Tower Обучение за счет компании Задачи: Обработка обращений пользователей (телефон, почта, чаты), работа в HelpDesk Администрирование системы, настройка роуминговых пар контрагентов Тестирование продукта, постановка задач разработчикам Обучение клиентов работе с системой Требования: Опыт с «1С:8 Предприятие» (конфигурации, базовое администрирование) Понимание рынка ЭДО в Казахстане Базовые знания ОС, СУБД, ЛВС, ЭЦП Опыт техподдержки пользователей Преимущество: опыт с электронными накладными, сисадминский опыт

Задачи: — Ведение комплексных кампаний по генерации спроса для QCon, сертификаций и InfoQ Live. — Создание email-цепочек, текстов для лендингов, социальных постов и рекламных объявлений. — Управление сегментацией аудитории, исключениями, автоматизациями и email-кампаниями. — Планирование и проведение органических и платных кампаний в Google, LinkedIn и социальных сетях. — Отслеживание и еженедельная отчетность по регистрации, записям, стоимости регистрации и доходам. — Поддержка маркетинговых дашбордов, трекеров и календарей кампаний. — Тестирование новых каналов и стратегий для расширения аудитории. — Создание повторяемых процессов кампаний и постоянное улучшение их эффективности. — Координация кампаний между продуктами с учетом общих аудиторий и лимитов контактов. — Использование AI-инструментов для ускорения исследований, создания контента, тестирования, анализа и автоматизации. Требования: — Опыт работы в цифровом маркетинге и генерации спроса не менее 5 лет с акцентом на email и lifecycle маркетинг. — Подтвержденный опыт достижения измеримых результатов: регистрации, записи, лиды или продажи. — Практический опыт работы с платформами email-маркетинга: HubSpot, Marketo, Brevo, Klaviyo, Mailchimp или аналогичными. — Отличное владение английским языком, навыки копирайтинга для технической аудитории. — Опыт работы с Google Ads, LinkedIn Ads, GA4 и органическими социальными медиа. — Сильные аналитические и отчетные навыки. — Способность работать самостоятельно, управлять несколькими кампаниями и соблюдать сроки. — Проактивность в изучении новых маркетинговых платформ, инструментов, трендов и лучших практик. — Уверенное использование AI-инструментов для повышения эффективности и продуктивности маркетинга. Условия: — Полностью удаленная работа с проживанием в Европе. — Гибкий график с пересечением с основными офисными часами (9:00–13:00 EST). — Надежный высокоскоростной интернет и подходящее домашнее рабочее место. — Возможность путешествовать в США или Европу 1–3 раза в год для конференций и встреч. — Работа в компании с удаленной культурой с 2007 года. — Возможность оплачиваемых поездок на конференции и тимбилдинги в Нью-Йорк, Сан-Франциско, Лондон и другие города. — Поддержка благополучия сотрудников, включая субсидии на фитнес и оздоровление. — Щедрый оплачиваемый отпуск: 25 дней в первый год, 30 дней в последующие, плюс дополнительные дни на день рождения и обучение. — Бюджет на обучение и профессиональный рост.

Задачи: — Драйвить рост аккаунтов с целью стабильного прироста качественных, целевых подписчиков; — Вести аккаунты студии в Instagram, ВКонтакте и Telegram; — Разрабатывать креативные контент-планы для соцсетей; — Создавать, редактировать и выпускать цепляющий статичный и видеоконтент; — Анализировать вовлечение аудитории, выявлять эффективный контент; — Тестировать новые механики вовлечения, анализировать результаты и масштабировать успешные; — Работать с блогерами и инфлюенсерами: поиск релевантных лидеров мнений, договоренности об инвайтинге и бартере; — Следовать и улучшать стратегию бренда по продвижению, выявлять новые возможности; — Общаться с подписчиками, создавая атмосферу уюта, доверия и принятия в комьюнити. Требования: — Опыт в SMM от 3 лет; — Активное использование Instagram и TikTok, ведение базы виральных video hooks, трендовых звуков и форматов вовлечения; — Умение создавать оригинальный контент, привлекающий внимание с первых секунд; — Уверенная работа с графическими и видеоредакторами; — Аналитический подход к оценке статистики публикаций и тестированию новых идей; — Пройденное или проходящее обучение по SMM, маркетингу или рилсмейкингу, желание развиваться в сфере. Условия: — Гибридный формат работы: удаленно с выездом в студию для съемок контента 1–2 раза в неделю; — Бесплатный доступ в студию в свободные слоты для личных съемок и творческой реализации.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fast Track Onboarding Specialist (L2). About the job Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions. Responsibilities In this role, you’ll: Provide personalized onboarding support for customers who sign up for our Fast Track Packages. Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands. Able to provide compliance guidance for all A2P products. Manage Onboarding SLAs and credit utilization for each product Partner with operations teams to scale onboarding volumes per assigned customer Join weekly calls with customers to report metrics and review any open items or additional onboarding needs Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio. Draw the Owl: Assess the nature of product or service issues and resolve basic level problems Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly. Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Ability to work in rotational shifts 8:00am to 5pm Bogota time Able to manage daily caseload and respond within SLAs A2P compliance experience Experience Required: 2 plus Years specializing in at least one a2p products Previous experience working directly with clients Ability to prioritize tasks and effectively project manage Ready to take own up to 12 customer accounts You’re empathetic and customer centric to the core. You’re a clear verbal and written communicator. You’re introspective and committed to continuous self-improvement. You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals. You’re able to complete tasks in core areas within SLAs. Desired: Familiarity with Google workspace(Google docs, Google sheets, Gemini) Familiarity with reporting tools Prior experience implementing a2p phone number types Understand general CTIA guidelines and some international regulatory requirements Able to effectively prioritize tasks and multi-task Comfortable owning and leading calls Experience handling tasks within a desired SLA Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

БЕЗ ОПЫТА (СРОЧНАЯ ВАКАНСИЯ) УСТАЛИ ОТ НЕОПРЕДЕЛЕННОСТИ НА РЫНКЕ ТРУДА? НУЖНА СТАБИЛЬНАЯ, НАДЕЖНАЯ И ПЕРСПЕКТИВНАЯ КОМПАНИЯ? ДОБРО ПОЖАЛОВАТЬ В ИНФИНИТИ! Почему это выгодно для вас? Доход под вашим контролем: ФИКСИРОВАННЫЙ ОКЛАД + до 70% + БОНУСЫ + П...

Дело в собаке — проект, посвящённый собакам-помощникам для людей с ментальными, неврологическими, эндокринными, сердечно-сосудистыми и другими заболеваниями. Собаки работают индивидуально со своим владельцем как средство реабилитации, смягчения или устранения симптомов болезни. В проекте открыты 3 волонтёрские вакансии в SMM-отдел: SMM-специалист: — подготовка постов в социальные сети по составленному руководителем контент-плану. Монтажёр видео: — монтаж коротких роликов и нарезок из больших видео. Дизайнер: — помощь в разработке креатива по визуальной части; — отрисовка макетов по написанному контент-плану для социальных сетей.

Задачи: — Создавать и поддерживать базы данных для аутрич-кампаний в LinkedIn — Запускать и управлять кампаниями аутрича в LinkedIn вручную и с помощью автоматизации (Sales Navigator, Linked Helper 2) — Квалифицировать лиды и назначать встречи с потенциальными клиентами — Вести отчеты в Google Sheets — Создавать и обновлять маркетинговые материалы — Работать с CRM-системами (HubSpot, Pipedrive или аналогичными) — Присутствовать на звонках с клиентами вместе с командой продаж в наблюдательной роли — Эффективно взаимодействовать и выстраивать отношения с потенциальными клиентами, способствуя развитию бизнеса Требования: — Опыт в Lead Generation от 6 месяцев — Знание инструментов и стратегий аутрича в LinkedIn — Опыт определения идеального профиля клиента (ICP) и построения баз данных для аутрича — Опыт проведения экспериментов по генерации лидов, анализа результатов и внедрения эффективных подходов — Сильные аналитические навыки, проактивность и ориентация на результат — Владение английским на уровне B2, украинским/русским на уровне C1+ или родном — Проживание вне России и Беларуси Желательно: — Опыт email-аутрича или других каналов холодного привлечения лидов — Понимание IT / веб-разработки и специфики рынка — Опыт работы с западными рынками (США, Великобритания, ЕС) Условия: — Полностью удаленная работа, полный рабочий день — Базовая зарплата от 700 до 900 долларов США в месяц — 20 оплачиваемых отпускных дней + 5 больничных + дополнительные выходные — Возможность развития в полноценную роль Business Development после года работы в lead generation — Культура, ориентированная на использование AI, и поддерживающая среда — Наставничество, поддержка и возможности карьерного роста в команде продаж

Обязанности: Контент-маркетинг и создание контента (~50%) Разработка ежемесячных контент-планов и контент-календарей для социальных сетей Написание оригинального маркетингового контента на русском языке (посты для соцсетей, сценарии видео, описания т...

Задачи: – вести Telegram и Instagram проекта, обеспечивать регулярность публикаций и системный рост площадок; – разрабатывать SMM-стратегию и составлять рубрикаторы/контент-планы; – генерировать идеи, писать посты и придумывать сценарии/концепции для Reels и вертикального видео; – анализировать тренды, бенчмарки конкурентов и метрики аккаунтов (охваты, ER, конверсии) с последующей корректировкой гипотез; – ставить понятные ТЗ дизайнеру, монтажеру и редактору, контролировать качество и сроки выпусков; – взаимодействовать с YouTube-командой: участвовать в дистрибуции подкастов, готовить анонсы и прогревы; – включаться руками в создание контента (от смыслов до текстов). Требования: – уверенный опыт ведения Telegram и Instagram; – подтвержденные результаты работы с вертикальным контентом (Reels, Shorts); – навык связывать контент с бизнес-показателями, охватами и притоком целевой аудитории; – умение ставить задачи творческой команде и организовывать процесс продакшна; – готовность писать тексты и генерировать креативные идеи самостоятельно; – наличие портфолио с реальными кейсами и описанием личного вклада; – опыт работы в «мягких» нишах (психология, саморазвитие, велнес) будет большим преимуществом. Условия: – доход: от 80 000 до 100 000 руб.; – полностью удаленный формат работы; – гибкий график, основная занятость с 10:00 до 18:00 (иногда может потребоваться точечная помощь в выходные дни); – прямое взаимодействие с основателем и продюсером проекта (Орхан Мустафаев); – слаженная команда: редактор, дизайнер, монтажер, отдельный продакшн YouTube; – осмысленный продукт, бережная атмосфера и свобода для тестирования гипотез.

Задачи: — Работа с клиентской базой — Сегментировать клиентов по поведению, статусу и истории взаимодействия — Анализировать клиентов после закрытия кредита и находить возможности для их возврата — Выявлять сегменты с низкой долей повторных обращений — Искать точки роста повторных выдач и увеличения LTV — Работать с клиентскими сегментами на разных этапах жизненного цикла — Анализировать повторные выдачи и возврат клиентов — Выявлять причины снижения retention-показателей — Формировать и тестировать гипотезы для роста повторных выдач и LTV — CRM-коммуникации Требования: — Опыт работы в Retention Marketing, CRM Marketing, Lifecycle Marketing или смежном направлении — Опыт работы с клиентскими базами и сегментацией — Понимание retention, LTV, повторных продаж и клиентского lifecycle — Опыт работы с SMS, Push, Email, мессенджерами или другими CRM-каналами — Умение анализировать эффективность коммуникаций и клиентских воронок — Хорошее понимание маркетинговых метрик — Умение работать с данными и делать на их основе выводы — Системность, внимательность к деталям и самостоятельность — Будет преимуществом: опыт в FinTech, МФО, банковских продуктах, e-commerce, подписочных сервисах или других проектах с высокой долей повторных обращений Условия: — Полностью удалённый формат работы — График 5/2 — Работа с большой клиентской базой и реальными retention-задачами — Возможность напрямую влиять на повторные выдачи, LTV и ключевые показатели бизнеса — Работа на стыке маркетинга, аналитики, CRM и продукта — Возможность развивать retention-направление и предлагать собственные гипотезы

В Kleek мы стремимся упростить процесс оплаты не только в сфере HoReCa, но и за её пределами, предлагая передовые облачные сервисы для оплаты через QR-код. Наша миссия — сделать процесс оплаты максимально удобным для покупателей и наиболее эффективным для бизнеса.

The specialist will support the office and remote employees and be responsible for documentation that complies with Russian legislation. Requirements: — At least 3 years of experience in occupational health and safety — Good level of spoken English to regularly communicate with the English-speaking manager Conditions: — Hybrid work format from day one — Insurance — Compensation for meals and mobile phone services