Вакансии

Задачи: — Создавать реалистичные VFX в Unreal Engine 5 с использованием Niagara для оружия, персонажей, боевых механик и окружения. — Вести эффекты от идеи и референсов до финального визуального и технического результата. — Работать с материалами, шейдерами, текстурами и другими VFX-ассетами. — Настраивать и оптимизировать эффекты для хорошего визуального восприятия в геймплее. — Плотно сотрудничать с командами Art, Game Design, Animation и Development для корректного внедрения эффектов. — Предлагать художественные и технические решения, помогать формировать визуальный язык эффектов проекта. Требования: — 3+ года опыта работы VFX Artist в игровой индустрии. — Уверенная работа с Unreal Engine 5 и Niagara. — Хорошее понимание материалов, шейдеров, real-time VFX и оптимизации. — Умение самостоятельно вести задачи и доводить эффекты до нужного качества. — Хорошее чувство масштаба, таймингов, динамики и читаемости эффектов в геймплее. — Сильное портфолио / showreel с игровыми VFX, особенно реалистичные боевые эффекты. Будет плюсом: — Опыт работы с Houdini. — Умение работать с Blueprints и создавать игровую логику вокруг эффектов. — Понимание Lumen, Physical Based Lighting. — Опыт работы над шутерами или проектами с большим количеством боевых эффектов. — Опыт создания технически сложных эффектов и переиспользуемых VFX-систем.

About Us We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver. About the Role Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves. What you'll do Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery. Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts. Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy. Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative. Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel. Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships. Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next. Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working. Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat. At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. Skills and Qualifications 4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing. Demonstrated experience executing multi-channel ABM programs targeting complex buying groups. Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly. Experience partnering closely with Sales to support account strategies and opportunity progression. Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives. Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools. Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time. Nice to Have Experience running executive-level engagement programs (dinners, curated events, VIP experiences). Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders. You'll Thrive Here If You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem. Can build a program from scratch when there's no playbook to follow. Read pipeline and engagement data as a starting point for the next test, not a to file away. Move comfortably between big-picture account strategy and the details of a single campaign asset. Build real working relationships with sellers instead of treating Sales as a stakeholder to manage. Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups. Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard. Give and take direct feedback easily, and adjust fast when a play isn't landing. Compensation The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location. Perks & Benefits Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. FSA and HSA Spending Account. 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday. 401(k) plan with company match. 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers). Generous home office stipend to support your remote workspace. Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars). Charitable giving program and paid volunteer time off with registered non-profits. Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

About CircleCI Engineering: CI/CD is being reinvented with AI agents that write code, trigger builds, interpret failures, and propose fixes. CircleCI is building new interfaces for developers to understand and trust this work. Team-Agnostic Placement: Hiring is for CircleCI as a whole, not a specific team. Placement depends on where your strengths create the most leverage. Possible areas include CI pipeline experience, deploy and release tooling, notification infrastructure, monetization flows, AI agent surfaces, or the foundational web platform. The role involves full-stack ownership and high craftsmanship. What You'll Do: — Build AI-natively, using AI as the default approach to problem solving. — Invent new interfaces for software delivery that support autonomous pipelines and human judgment. — Own the full stack by building features end-to-end in Go, React, and TypeScript. — Focus on reliability and responsiveness as design concerns. — Champion observability using Honeycomb, Datadog, and Rollbar to improve systems. — Proactively identify and close gaps without being asked. What You'll Bring: — AI-native engineering practices with daily use of AI tools and understanding of their impact. — At least 3 years of production full-stack experience with a track record of shipping real products. — Strong skills in React and TypeScript, and comfortable owning backend services in Go including API design, data modeling, and service integration. — System design skills with conscious tradeoffs and documentation. — Production mindset focusing on latency, responsiveness, and reliability in distributed environments. Additional Information: The role is remote based in Ontario, Canada. Salary range is $127,000 to $159,000 CAD per year. CircleCI is an equal opportunity employer and provides accommodations for individuals with disabilities during the application and interview process.

Location: Remote, DC MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. The federal government generates more data every day than most organizations manage in a decade, streaming continuously from satellites, unmanned systems, sensors, and warfighters across every domain and classification level. At the same time, AI is transforming how that data gets used, from massive training data lakes to real-time decision-making at the tactical edge. MinIO sits at the center of both problems. We are the data foundation that lets federal and defense customers store, move, and act on their data at any scale, in any environment, including the most austere and disconnected ones on the planet. This isn't incremental infrastructure work; it's the layer that decides whether the right data reaches the right decision-maker at the right moment. The Sr Regional Sales Manager, Federal at MinIO will lead new business development for our Federal practice in an individual contributor capacity. MinIO Federal is a channel-first organization. The right candidate has a working network of FSI, ecosystem, and channel partner relationships to activate on day one. What You Will Do: Drive Pipeline Through Partners: Actively develop and close new business across DoW, IC, and civilian agencies by activating and expanding relationships with existing and new federal channel partners and systems integrators. Leverage Existing Relationships: Bring and activate your own network of federal customer, partner, and FSI contacts to accelerate pipeline from day one. Established relationships with agencies, primes, or federal resellers are a core requirement of this role. Own the Sales Cycle: Manage the full sales cycle through close, maintaining a healthy, accurately forecasted pipeline. Articulate MinIO's Value in a Federal Context: Tailor MinIO's value proposition to federal buyers and their unique constraints, budget cycles, compliance requirements, and procurement vehicles, spanning both traditional data infrastructure and emerging AI/ML, inference, and agentic AI use cases, and equip partners to do the same. Cross-Functional Collaboration: Work closely with our Federal field architect, channel, and marketing resources to align technical, partner, and go-to-market strategy, and ensure a seamless customer and partner experience. Accurate Forecasting: Maintain transparent, accurate forecasts of pipeline and sales activity to support planning and the broader Federal growth model. Your Skills and Experience: Established Federal Relationships: Existing, active relationships with federal systems integrators, resellers, and agency contacts that can be brought to bear immediately. Federal Sales Experience: 7+ years of experience in federal or public sector sales, with a demonstrated track record of sourcing and closing new business through partners and channel relationships. Channel-Led Sales Motion: Deep familiarity with partner-led federal sales models, deal registration, teaming agreements, and working alongside resellers and SIs rather than solely direct-to-agency. Domain Knowledge: Background in technology sales, ideally cloud-native infrastructure, storage, and/or AI/data platforms; understanding of federal buyer constraints (procurement vehicles, budget cycles, compliance). Startup/Growth-Stage Experience: Comfortable operating in a lean, fast-moving environment without the infrastructure of a large, established sales org. Challenger Approach: Skilled at identifying and challenging the status quo, demonstrating clear business value, and closing competitive deals. Excellent Communication: Strong verbal and written communication skills, able to represent MinIO credibly to agency stakeholders, partner executives, and internal leadership alike. Clearance: Active security clearance, or the ability to obtain one. Educational Background: BA or BS in a related field or equivalent experience. What We Offer: Health Care Plan (Medical, Dental & Vision) 401K with 3% Contribution Pre-IPO Stock Options At least 12 Public Holidays Flexible Time Off Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. What You Will Own: — Price and packaging architecture across the portfolio: tiering, licensing metrics, add-on structure, bundling. — Proposal quality into the monthly Price Committee: analysis, financial model, recommendation, and action register through to closure. — Discount governance, including band policy and guardrails. — Monetization for new categories: NHI governance, AI agent identity, StrongDM, consumption-based licensing. — Commercial readiness at launch, ensuring packaging and pricing ship with the product. — The single source of truth for pricing, packaging and quoting guidance, partnering with Product Marketing on seller enablement. — Price realization, attach rate and competitive position, informed by competitor pricing, market benchmarks and win/loss data. What We Are Looking For: — 12+ years across pricing strategy, monetization, product management or product marketing, including 5+ years owning pricing as a named function. — Experience building a monetization function where none existed: cadence, governance, documentation, analytical bench. — Experience preparing and defending recommendations to a formal pricing committee or equivalent decision body. — Demonstrated design of tiered packaging for enterprise software, strong financial modeling (pricing impact, ARR and expansion, discount optimization). — Credibility with executive peers, holding a position on pricing under pressure without direct authority over sales or finance. Strongly preferred: — Cybersecurity or identity security (PAM, IAM, SIEM, endpoint); exposure to NHI, machine identity or secrets management. — Consumption-, usage-, or outcome-based pricing models alongside seat-based subscription. — Working knowledge of CPQ (Salesforce CPQ, Apttus); pricing through M&A integration or a major commercial model transition. MBA a plus. Why Now: Pricing at Delinea has been carried by people doing it well alongside a full portfolio, and the surface area keeps growing. The opportunity is to make monetization a professional discipline, with a decision forum that already works. This role is built for owning monetization end-to-end rather than managing an approval queue. Why work at Delinea? — Meaningful work, a culture of innovation and great career progression. — Core values: Spirited, Trust, Respect, Ownership, Nimble, Global. — Competitive salaries, meaningful bonus program, excellent benefits including healthcare insurance, pension/retirement matching, life insurance, employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer prohibiting discrimination and harassment of any type. Candidates are required to complete comprehensive criminal background check, verification of education, and employment, and social media sites may be reviewed upon conditional offer of employment.

Location: Atlanta, GA (Hybrid) The Position CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market. You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution. Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact. What You'll Do You act like an owner. Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it. You bring an informed point of view. You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing. You advocate for what your market needs. You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision. You go deep. You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works. What You'll Own Home services strategy and business performance Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed. Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it Market and competitive expertise Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc. Subvertical strategy and expansion Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win Build distinct strategies, positioning, and messaging for each priority subvertical. Know the operational differences that shape how each subvertical buys Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general Cross-functional leadership Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction Serve as the messaging authority for home services: consulting across marketing for campaign and content development Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results? Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need What You'll Need BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences Demonstrated ability to influence and align cross-functional partners without formal authority Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. We're looking for a Vertical Marketing Manager to own a portfolio of our emerging markets, with automotive at the center. Think of the role as general manager for that portfolio: you set the strategy, you own the number, and you're the company's go-to on these markets. You'll build the personas, positioning, and messaging for these verticals, verticalizing our go-to-market narrative for each audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution. Automotive is the priority. It's one of our fastest-growing segments, and the aftermarket — repair and service businesses, tire and quick-service shops, collision centers, and the parts suppliers and retailers who serve them — is where you'll go deepest. Alongside it, you'll own a portfolio of our emerging small business verticals. They sit at different stages and require different levels of investment, and determining where to focus is a core part of the role. What connects them is the customer: small businesses that win or lose on the leads they capture. What You'll Do You act like an owner. These markets are your line of business. You know their performance, their risks, and their opportunities inside and out, and you carry the accountability that comes with it. You bring an informed point of view. You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing. You advocate for what your markets need. You don't wait for a door to open; you open it. When you see something we need in order to win, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision. You go deep. You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works. What You'll Own Portfolio strategy and business performance Own the go-to-market strategy across your automotive & other SMB verticals: how we position and message to each audience, and the plan to hit our acquisition and revenue goals Decide where your time and our investment go. These markets won't all need the same thing, and setting that balance — then making the case for it — is yours to own Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed. Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it Automotive market and competitive expertise Be CallRail's subject matter expert on the automotive aftermarket: the buyers, the workflows, the operational realities, the vendor landscape, and the economics of how these businesses grow Own the automotive buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market Build the proof that makes our case credible: customer stories, benchmarks, and ROI framing grounded in how these businesses actually operate Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership Regularly surface the headwinds and tailwinds shaping the market and translate them into implications for our strategy Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data Be the face of CallRail in the automotive market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc. Your broader vertical portfolio Own the positioning and messaging for the other emerging small business verticals, scaling the depth to the opportunity. Keep a live read on each: where we're winning, where we're losing, and which ones are showing early signs of becoming a bigger bet Size and pressure-test opportunities, in these markets and in ones we haven't entered: how big, how winnable, what it would take, and what we would have to be right about Bring recommendations with a clear case for investing or passing. Knowing which markets to walk away from matters as much as knowing which to chase Run early, lightweight tests where the signal looks promising — positioning, messaging, and proof — and build a repeatable approach the team can use the next time we look at a new vertical Cross-functional leadership Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction Serve as the messaging authority for your verticals: consulting across marketing for campaign and content development Pressure-test the work happening across teams against a simple bar: does it solve a real customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results? Partner with product development teams as the voice of your customers, bringing market insight that shapes the roadmap Enable sales and support: train them on the problems we solve for these buyers, and work with sales enablement to build the internal tools and external collateral they need What You'll Need BS/BA and 4–6 years of experience in a strategic marketing role focused on small business buyers, including direct experience marketing to automotive businesses A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan Experience entering or evaluating a new market: sizing the opportunity, building the case, and standing up positioning where none existed Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences Demonstrated ability to influence and align cross-functional partners without formal authority Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: San Francisco; New York; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. We're looking for an Executive Producer, Executive Communications to own and evolve Cohere’s narrative globally as we grow to become the transatlantic leader in sovereign AI. This is a rare opportunity to use video as the primary medium to share voices and tell stories of executives at one of the fastest growing companies in the most dynamic space in technology. In this cross functional role, you will partner directly with C-Suite and VP executives, helping to determine how we talk to customers, partners, and employees. The role takes Cohere's narrative—the through-line that connects sovereign AI, transatlantic growth, and the product story—and turns it into the content the world sees and shares. You will execute Cohere's strategic narrative through various forms of content including video, podcast, and in-house production. While the role flexes across formats, we see video as the primary and most effective medium. The Executive Producer has dual aims: to grow the personal thought leadership profiles of Cohere's senior voices on their own channels and to deliver Cohere's narrative to the market through company channels. As Executive Producer, Executive Communications you will: - Build and execute Cohere's strategic narrative across three storytelling surfaces: Executive Thought Leadership, Policy Storytelling, and Corporate Storytelling - Partner with the VP Global Communications on narrative architecture and translating Cohere's narrative into content strategy and execution across the aforementioned three storytelling surfaces - Audit and gap analyses across Cohere's senior voices including the co-founding team, CFO, Chief AI Officer, SVP Government Affairs, and various VPs supporting the business - Develop content playbooks for predictable inflection moments (regulatory milestones, product launches, customer wins, IPO milestones) to be launched on executive and company pages - Partner with Marketing to create content for company accounts - Stand up the production function including stage capture systems, content atomization workflows, and freelance crew networks - Build AI-enabled workflows using Cohere's own products (Command, North, Embed, Rerank) for transcript-to-asset pipelines, executive prep automation, and narrative consistency - Initiate executive stage content capture and distribution at major events with lean, scalable production - Conduct executive content audits and gap analyses across senior voices - Refine and systematize content production workflows with predictable cadences - Develop flagship thought leadership pieces and corporate storytelling output - Scale successful surfaces based on impact analysis and team capacity You may be a good fit if you: - Have 8-10 years of experience building executive and corporate narratives from ideation through execution, ideally within a fast-paced, high-growth tech or AI environment - Are adept are creating production workflows from scratch (stage capture systems, content atomization pipelines) - Have experience in the high-paced broadcast television environment - Have experience building trust and rapport with executives and senior leaders naturally - Are scrappy. You thrive in thinking “outside the box” and find joy in marrying a problem to its solution - Are highly organized and process-driven, with strong project management skills and a bias for action - Bring high levels of creativity to communications – in format, channel, and storytelling - Are comfortable navigating organizational dynamics and building strong relationships across all levels - Thrive in ambiguous, fast-moving environments and know how to ruthlessly prioritize Ideal Candidate Profile The successful candidate will have experience in strategic communications, content production, and executive storytelling, with the ability to build scalable systems and leverage AI tools. They should be comfortable navigating executive relationships, managing production workflows, and adapting content strategies based on performance data. Experience in tech/AI environments and familiarity with Cohere's product suite would be valuable assets. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: USA (Remote) Workplace: Remote Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value. Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact. Mysten Labs is looking for a Staff Product Designer to set the experience strategy for the DeepBook financial stack and the first-party products built around it, spanning spot trading, margin, prediction markets, liquidity, and the workflows that connect users and builders to onchain finance on Sui. This role requires strong product judgment, exceptional design craft, people leadership, and real fluency in financial markets and DeFi. You will work with product and engineering from strategy through launch, build a design team that can cover a growing product surface, and stay close enough to the work to lead critical product flows yourself. The right person knows how to make complex financial systems clear without removing the information users need to assess risk. You should be comfortable designing for retail and professional users, working through technical and regulatory constraints, and using research and product data to improve adoption, execution quality, retention, and trust. What You Will Do - Set the design vision, principles, and priorities in partnership with product, engineering, and business leadership. - Own the end-to-end experience across DeepBook spot, margin, prediction products, liquidity workflows, and related first-party applications. - Lead the design of core journeys including onboarding, funding, market discovery, order entry, transaction review and signing, portfolio and position management, collateral, liquidation risk, settlement, and recovery from failed states. - Design for distinct audiences such as retail traders, experienced DeFi users, market makers, liquidity providers, institutions, and developers without creating a fragmented product experience. - Remain hands-on in the highest-priority work by framing problems, developing concepts, prototyping, testing, and reviewing implementation quality. - Build a scalable design system and shared interaction patterns for dense financial data, charts, tables, order entry, account states, alerts, and risk communication. - Establish a practical research program using interviews, usability studies, product analytics, support feedback, and market observation. - Partner with engineering to understand protocol behavior, transaction states, latency, data dependencies, security boundaries, and platform constraints. - Work with legal, security, marketing, business development, and ecosystem teams to launch products responsibly and communicate financial concepts accurately. - Define design and product quality measures, then connect the team's work to activation, conversion, trading success, retention, support burden, and user trust. What You Will Have - 10 or more years of product design experience, including meaningful experience leading, hiring, and developing designers in a fast-moving product organization. - A portfolio that shows both exceptional individual craft and leadership impact across complex, data-dense products. - Experience designing trading, investing, fintech, payments, crypto, marketplace, or other high-stakes products where users make consequential decisions. - Fluency in DeFi and direct experience using onchain products. You can discuss swaps, order books, liquidity, routing, slippage, collateral, leverage, liquidation, settlement, smart-contract risk, and transaction signing. - Strong product judgment and a record of shaping strategy, prioritization, and product decisions with product and engineering partners. - Skill in interaction design, information architecture, visual design, prototyping, research, and systems thinking. - Experience building design systems and operating practices that improve consistency and delivery across multiple products. - Comfort working through ambiguity and making progress while product, technical, market, and legal inputs continue to change. Nice to Have - Experience leading design for an exchange, order book, derivatives or margin product, prediction market, wallet, aggregator, or institutional trading platform. - Experience with both retail and professional trading experiences, including charts, market data, portfolio analytics, and execution workflows. - Familiarity with Sui, Move, programmable transaction blocks, DeepBook, Slush, or object-based blockchain architectures. - Experience designing products in legally complex or regulated financial categories. - Prior experience as a founder, design executive, principal designer, trader, DeFi power user, or ecosystem operator. Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information. Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Strategy & Operations Manager, you’ll be embedded in the Strategy & Operations team and report directly to the VP of Strategy & Operations. This talented and motivated self-starter will be responsible for executing a diverse array of strategic initiatives across the business, with a focus on areas of high priority for Garner’s leadership team. You’ll be responsible for deploying management best practices and have the chance to learn what it takes to operate in a high-performance and high-impact environment. What you will do Execute strategic projects across the business; dive deep into areas of high priority for Garner’s leadership team Take on a portfolio of operational processes - that you will develop and deploy - in close collaboration with subject matter experts across Garner Rotate through a variety of high impact initiatives providing you with broad exposure across the company Support Garner’s strategic operating rhythm, including managing company KPIs and driving our annual/quarterly planning processes Work directly with Garner’s leadership on high-visibility initiatives for the business What we're looking for 2+ years of experience in a strategic problem-solving role; prior experience in management consulting, investment banking, or an early-stage startup environment. A strong ability to break down unstructured problems into their component parts, recommend solutions, and work with cross-functional stakeholders to implement them A combination of high ownership mentality and detail orientation that has resulted in a track record of delivering operational initiatives Strong analytical skills and the ability to synthesize insights from complex data Interest and/or experience working in healthcare, with a mission to improve the U.S. healthcare system A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. What you’ll get here You’ll work on problems that matter, in an environment that builds you faster than anywhere else through candid feedback and real ownership, alongside high achievers who genuinely want you to do extraordinary things. The environment is demanding by design. Candid feedback is how you grow, real ownership is how you contribute, high standards are how the work stays meaningful and the people around you want you to win and will push you beyond your limits. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity it’s purpose. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. What you'll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target salary range for this position is $170,000 - $200,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role You'll be the Staff Program Manager, CCO Programs, running the cross-functional initiatives on the Chief Customer Officer's (CCO) priority list. These programs include go-to-market transformation, retention and renewal motions tied to major annual recurring revenue (ARR) goals, the field-to-product feedback loop, and executive engagement with our highest-value accounts. You'll turn executive intent into workstreams, coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, and make the tactical calls that keep the portfolio honest. This is a founding seat reporting to the CCO while the broader Programs function is built, and the reporting line may evolve as the team scales. In your first year, every CCO-level program will have a clear owner other than the CCO, leadership will trust your data-grounded view of program health, and the portfolio will deliver measurable business outcomes. What you'll do Own execution and business outcomes across CCO-level programs, including go-to-market transformation, renewal and retention motions, product feedback loops, and executive sponsorship for top accounts. Turn CCO direction into workstreams with clear owners, dependencies, and timelines. Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, holding them accountable without direct authority. Surface stalled work, unowned risks, and slipping timelines so the CCO has a reliable, real-time view of the portfolio. Recommend scope changes, re-sequencing, or ending a program when it is not delivering value. Drive follow-through from executive meetings by tracking decisions and action items to completion. Track program health using data, connect execution to retention, expansion, adoption, and ARR outcomes, and communicate executive-ready narratives. Build shared standards for tracking, reporting, and handoffs, and iterate plans with functional leaders based on field feedback. What you'll bring Experience leading complex, cross-functional strategic programs at the executive level and turning ambiguous direction into delivered outcomes without a fully scoped brief. Experience in Customer Experience, go-to-market, or revenue-facing functions such as Customer Success, Renewals, Sales, or Revenue Operations, with fluency in retention, expansion, and adoption motions and how they contribute to ARR. The ability to influence senior stakeholders, including executives, and hold them accountable to commitments without formal authority. Judgment to make high-stakes tactical recommendations under ambiguity, including when data supports changing direction or ending a program. Data fluency to assess program health, diagnose where work is breaking down, and recommend a data-informed next step. Strong written and verbal communication, with the ability to move between an executive-ready narrative and execution-level detail. Comfort operating without established infrastructure and helping build the function's operating model. Reliable follow-through and the ability to navigate conflict and competing priorities across a broad stakeholder group. About the team You'll be the first Program Manager supporting CX Executive initiatives and the founding hire in a Programs function that will grow as the CCO's highest-priority cross-functional initiatives outgrow ad hoc ownership. The team works across the customer lifecycle, from go-to-market strategy and product feedback through renewal, expansion, and executive relationships with large accounts. We partner with Sales, Customer Experience, Product, Marketing, Data, and Enablement leaders in a globally distributed, largely asynchronous environment to turn CCO commitments into shipped outcomes. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Palo Alto; New York; San Francisco Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As a member of the US Talent Acquisition team focused on Research and technical hiring, you will be instrumental in building and scaling Mistral's US-based research and engineering teams from the ground up. Joining early means you'll help shape both our technical recruitment strategy and operations, partnering closely with Research leadership across Research Science, Research Engineering, and adjacent technical functions. Your work will directly influence Mistral's frontier-model ambitions by ensuring we find and engage exceptional researchers and engineers who will drive Mistral's growth in the US. In this role, you'll also foster a strong candidate experience and help establish technical recruiting best practices as we expand across the US. What You Will Do Technical Stakeholder Partnership - Partner deeply with technical leaders — from Research Scientists and Research Engineers to team leads and hiring managers — to understand hiring needs, define role specs, and identify the right technical talent - Own full-cycle recruitment across Research Science and Research Engineering, with flexibility to support other technical roles as they come along - Advise hiring managers on market mapping, leveling, comp positioning, and the competitive landscape for US research and engineering talent - Translate the nuances of each technical role into compelling, accurate candidate outreach End-to-End Technical Recruitment - Own the full recruiting lifecycle from sourcing to close, operating with autonomy on complex, competitive technical roles - Source passive and active candidates across US research and engineering talent pools — from PhD students and postdocs to experienced researchers and engineers at leading AI labs, universities, and technology companies - Conduct intake and calibration sessions with hiring managers to align on ideal candidate profiles and stage expectations - Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for top research talent Candidate Experience & Selling Mistral - Guide candidates through the hiring process with clear communication and a compelling narrative about Mistral's mission, culture, and trajectory - Articulate Mistral's positioning in the AI landscape — frontier models, open-weight philosophy, and research credibility — to differentiate us against better-resourced labs - Provide candidates with real insight into our research agenda, compute access, publication culture, and the specific impact of their role - Deliver a high-quality, respectful candidate experience at every stage, regardless of outcome Recruiting Operations & Data-Driven Improvement - Develop and refine technical recruiting processes, tools, and documentation to improve outcomes and efficiency - Use data to diagnose pipeline issues (e.g., drop-off at specific stages, time-to-fill by role) and propose targeted solutions - Build and maintain market maps, competitive intel, and talent pools for key US research and engineering segments - Standardize technical interview rubrics, scorecards, and debrief practices across US technical hiring teams Raising the Bar - Collaborate with Research leadership and the broader Talent team to continuously elevate our hiring standards - Contribute to defining and evolving our technical talent acquisition strategy in the US as we scale our research presence - Partner on employer-brand and outbound sourcing initiatives — including academic pipelines, conference presence, and open-source community engagement — that position Mistral as a destination for top research and engineering talent What We're Looking For - 6+ years of recruiting experience, including 2+ years in a startup or high-growth environment, with a focus on Research Science and Research Engineering roles - Demonstrated ability to independently hire across the technical stack — from Research Engineers to Research Scientists, and senior research talent - Deep network and sourcing expertise in US research and engineering talent markets, with credibility in AI/ML and ideally connections across top labs and universities - Track record of hiring in competitive, candidate-scarce markets where top researchers have multiple offers - Experience working across multiple US markets, including relocation and visa-driven hiring - Willingness to work on other roles as needs come up - Comfort navigating ambiguity and switching between strategic planning and hands-on execution - Strong written and verbal communication skills, with the ability to influence peers and senior technical stakeholders without direct authority - Organized, detail-oriented, and able to juggle shifting priorities across a high-volume hiring slate - Professional experience with modern recruiting tools such as Ashby - Familiarity with the AI/ML research landscape and the ability to credibly discuss frontier model capabilities, research directions, and publications with technical candidates WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking an experienced Electrical Power System Engineer to support the concept, detailed design, analysis, verification and integration of electrical power subsystems (solar arrays, power‑conditioning units, batteries, distribution & regulation) for our current and next‑generation remote sensing and communications satellites. The role works closely with payload, bus, thermal, structural and mission‑systems multidisciplinary teams responsible for delivering high‑performance, reliable EPS solutions to commercial, government, and defense customers. Tasks summary: Architecture Concept & Requirements Define EPS architecture (generation, storage, distribution) that satisfies mission power budget, mass, volume and reliability constraints. Perform trade‑studies (e.g., solar cell type, battery chemistry, regulator topology). Generate system requirements, functional flow block diagrams. Develop the Interface Control Documents (ICD) and Design Description. Perform requirement management and maintain bidirectional traceability throughout the program life cycle. Detailed Design & Analysis Size solar arrays, power‑conditioning units, battery packs, and power distribution units. Build and validate high‑fidelity electrical models for satellite modes, FMECA, Fault detection… Conduct & maintain power budget models, load‑flow, thermal‑power coupling, and survivability analyses (e.g., eclipse, safe‑mode, fault‑tolerant). Cross‑Functional Coordination, Stakeholder & Program Interaction Present technical status, risk analyses, and trade‑study results to senior management. Interface with spacecraft bus teams (power, thermal, structure, avionics). Develop/maintain high‑fidelity power models for mission analysis (e.g., orbit raising, station‑keeping, de‑orbit). Develop tools for power efficiency & optimisation for the satellite. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) Author verification plans, test matrices, and validation procedures for unit & EPS subsystem tests. Support ground‑test & integration campaigns, fueling, thermal vacuum, EMI/EMC, and spacecraft‑level integration. Analyse test data, close out anomalies, and update design baselines. Support FSW integration Technical Leadership & Mentorship Mentor, guide, lead a multidisciplinary team of junior or intermediate system engineers & interns Act as technical liaison with customers, partners and external vendors Act as Continuous Improvement stakeholder Contribute to our client’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management Maintain design and safety standards. Ensure all artefacts, analysis, software, documentations and deliverables are version controlled in PLM environment. Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). Support Technology Road‑Mapping & Innovation Launch‑Site, On‑Orbit & Operations Support Support launch‑site interface checklists with LVI responsible engineer, pre‑launch checkout procedures, and early‑orbit checkout scripts. Provide real‑time engineering support during launch, on‑orbit commissioning, anomaly investigations and contingency operations. Support SOOH development and associated operator trainings. Required Qualifications: B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of EPS system design experience on LEO/MEO platforms. Deep knowledge of spacecraft bus subsystems and their interactions. Experience with power‑electronics design and power management hardware. Strong understanding of aerospace system engineering fundamentals Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. Experience with Confluence and JIRA Demonstrated capability to efficiently work with little supervision Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking a GNC System Engineer for design, integration, verification, and operational support of GNC subsystems for our current and next‑generation remote sensing and communications satellites. The role will require to design the complete subsystem, from algorithm development through hardware implementation, verification, and on‑orbit operation support. The role requires deep expertise in orbital dynamics, attitude‑determination & control, plus real‑time FSW definition and integration, and will work closely with subsystem and mission operations teams throughout the satellite life‑cycle. Tasks summary: Architecture Concept & Requirements Derive GNC functional, performance, and safety requirements (pointing accuracy, slew rate, orbit‑maintenance ΔV, fault‑tolerance) from mission level requirements. Produce System Requirements, Interface Control document (ICD), and Description Document. Perform requirement management and maintain bidirectional traceability throughout the project lifecycle. Modelling & Trade‑Study Conduct trade studies on sensor suites and actuator families. Perform high‑fidelity dynamics simulations (Matlab/Simulink, STK) to meet pointing requirements, maintain error budgets, control‑law stability, fuel consumption, and survivability margins. Algorithm Development Design and implement attitude‑determination algorithms and orbit‑determination solutions. Develop control laws for 3‑axis stabilization, slew maneuvers, station keeping algorithms Validate algorithms with Monte‑Carlo analysis, worst‑case scenarios, and support SIL/HIL testing on avionic test bench. Cross‑Functional Coordination, Stakeholder & Program Interaction Translate algorithms into FSW requirements running on real‑time operating systems. Collaborate with the C&DH and FSW teams to implement TM/TC, schedulers and FDIR logic for GNC. Present technical status, risk analyses, and trade‑study results to senior management. Negotiate and maintain ICDs with subsystems. Support B&P (Phase 0 & pre-phase A). Hardware Selection & Design Specify sensor and actuator hardware, perform interface definition (electrical, mechanical, thermal) and conduct trade on redundancy architectures. Work with structures and thermal engineers to ensure proper mounting, thermal paths, and vibration survivability of GNC hardware aligning with payload requirements. Review harness routing and power distribution for GNC electronics. Integration & Verification (IVV) Author Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft level GNC tests. Lead functional tests: sensor calibration, actuator command‑response, closed‑loop attitude‑control on testbeds, and on‑orbit checkout sequences. Conduct failure mode and effects analysis (FMEA), fault tree analysis (FTA), and reliability prediction. Technical Leadership & Mentorship Mentor, guide junior engineers and interns. Act as technical liaison with customers, partners and external vendors Act as Continuous Improvement stakeholder Contribute to our client’s knowledge‑base, process enhancements, and standards. Configuration, Documentation & Standards Management Maintain GNC standards (sensor/actuator interface, filter design, control‑law documentation). • Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment. Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). Support Technology Road‑Mapping & Innovation On‑Orbit & Operations Support Support procedure developments (detumble, orbit‑maintenance, safe‑mode…etc.). Provide real‑time GNC support during launch, early‑orbit checkout, and contingency events. Analyse on‑orbit telemetry, update filter parameters, and generate performance reports. • Support SOOH development and associated operator training. Required Qualifications: B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred), focused on flight dynamics, control theory, or navigation with 10+ of GNC/AOCS experience on LEO/MEO/GEO platforms. Orbital mechanics, attitude dynamics, and control‑law design (classical and modern optimal control). Proficiency with navigation sensors and actuators. Experience implementing real‑time filtering and control algorithms in embedded code Strong understanding of aerospace system engineering fundamentals. • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and verbal communications skills in English & French work environment.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap. - Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. - Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future - Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins. - Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance - Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity - Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth. - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability. - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Paris, France Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time. This is a full time role that can be held from our Paris Hub. What you'll do at Figma: Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan Manage inbound billing requests (such as processing renewals and changing payment term/method) Close targeted outbound account renewals Qualify and handle inbound sales requests Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products We’d love to hear from you if you have: Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma Strong technical aptitude with ability to learn new products, processes, and policies as we go Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing) Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve Fluent in English and French languages While it’s not required, it’s an added plus if you also have: B2B SaaS experience Customer-facing Sales/Support experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. ABOUT THE ROLE Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate. Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in. This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV. Please note: For this role, we are only able to hire in the United States. In this role, you will - Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar. - Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team). - Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future. - Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in. - Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it. ABOUT YOU: - You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results - You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees. - You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K - You have a real point of view on account selection and engagement strategy - You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you - You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered. - You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively - You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one. Compensation for this role is $100K base salary. OTE is $200K. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Bogotá; Mexico; San José; Panama; Montevideo; Asunción; Lima; Santiago; Sucre; Quito Workplace: remote We are looking for an experienced Senior QA Engineer to own quality for our AI voice virtual agent. This role is for someone who is equally comfortable reasoning about a large language model's behavior and reading a SIP trace. You should be interested in testing non-deterministic systems. A voice agent takes a live phone call, transcribes speech that may be accented or noisy, interprets intent, reasons over an LLM, generates a spoken reply, and decides whether to resolve the request or hand it to a human—all within a latency budget callers will notice. Nothing in that chain can be validated with a simple assertion of equality, so you will design the evaluation approach that makes it testable anyway. You should also be interested in the underlying telephony. Testing this agent means placing real calls: provisioning SIP endpoints and softphones, driving calls programmatically, controlling media conditions, and distinguishing a model failure from a codec, jitter, or call-routing issue.   PLEASE SUBMIT CV IN ENGLISH. ONLY ACCEPTING CANDIDATES FROM LATAM. ADVANCED SPOKEN ENGLISH IS REQUIRED. Responsibilities Embed fully within a Scrum team , participating in all ceremonies and maintaining associated artifacts. Own the end-to-end test strategy for the AI voice virtual agent across the LLM, speech, and telephony layers. Design test scenarios for complex conversational behavior , including multi-turn dialogues, interruptions and barge-in, ambiguous or incomplete input, out-of-scope requests, human escalation/transfer, and failure recovery. Build and maintain an evaluation framework for non-deterministic output , leveraging golden datasets, semantic/rubric-based assertions, and automated regression detection for prompt, model, or retrieval changes. Adversarially test the agent against hallucinations, incorrect grounding, guardrail bypasses, prompt injections, and unauthorized disclosure of customer data. Prepare and provision SIP devices , endpoints, and call scenarios to automate call origination end-to-end. Diagnose failures across the entire stack , isolating issues down to the LLM, ASR (speech recognition), TTS (text-to-speech), media path, or call routing layer. Extend automated coverage and integrate test suites into the CI/CD pipeline to serve as release gates. Define and track core quality metrics , including task completion, containment, intent accuracy, transcription accuracy, response latency, and escalation correctness. Maintain documented test coverage in the TMS with full traceability to business requirements. Communicate and escalate quality risks to stakeholders backed by data and evidence. Requirements: 5+ years in QA , with recent hands-on ownership of a complex, integrated product. Practical experience testing SIP/VoIP systems , including call flows, SIP signaling, media handling, softphones, or SIP trunking, with the ability to troubleshoot using SIP traces or packet captures. Demonstrated creativity in test design (live scenario design will be a core part of the interview process and heavily weighted). Proficiency in Python , sufficient to independently build and maintain automation frameworks. Experience testing non-deterministic or probabilistic systems , with a clear approach to designing assertions for variable outputs. Strong analytical skills , including the ability to define quality metrics, justify their calculation, and use data to back release decisions. Hands-on experience with formal TMS tools and Jira . Professional fluency in English (spoken and written), with reliable overlap with US Eastern business hours. We use the following technologies: Python with pytest for test automation. Playwright for browser and WebRTC-based call driving. JsSIP / WebRTC for programmatic call origination and media control. SIP softphones and devices for manual and exploratory testing. Allure TestOps as our TMS, linking automated runs to documented test cases. Jira for project management and issue tracking. Jenkins & GitHub Actions for CI/CD pipelines. Grafana for quality and delivery metrics. LLM APIs and evaluation tooling — currently in active development, and we are open to any effective approach. Pluses: Direct experience testing LLM-based or conversational AI products , including evaluation frameworks and LLM-as-a-judge approaches. Familiarity with speech technologies , including ASR/transcription accuracy measurement (WER), TTS quality assessment, endpointing, and silence detection. Experience with RAG or retrieval-grounded systems , specifically in evaluating grounding correctness and context retrieval. WebRTC and media-layer testing experience , including codec behavior and performance degradation under jitter or packet loss. Background in testing IVR, contact center, or conversational IVR platforms. Multilingual testing capabilities , with emphasis on Spanish/English code-switching. Literacy in prompt engineering , sufficient to analyze system prompts and identify potential failure modes We are pleased to offer: Remote work opportunity! B2B Employment ($, gross). Stable job with long-term growth perspective. Competitive salary with annual performance review. Really good hardware. An exciting and challenging job with talented people around. Continuous learning and career growth opportunities. Compensation for professional training, seminars, and conferences. Referral program: get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. Creativity is a core requirement for this role, not a nice-to-have. The defects that matter here are found by someone who imagines the caller who interrupts mid-sentence, switches languages halfway through, gives a partial account number, answers a different question, or deliberately tries to jailbreak the agent. Scenario design is the primary skill we are hiring for. Current State: We have automated call testing built on JsSIP/WebRTC with Python and Playwright, alongside a growing body of test scenarios. The evaluation layer—how we score responses consistently, catch regressions when a prompt or model changes, and report quality metrics leadership can act on—is where this role will have the most impact.   About us:   IDT Technologies is a part of IDT Corporation—an American telecommunications company founded in 1990 and headquartered in New Jersey. It is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1,500 people across 20+ countries, and have revenues in excess of $1.5 billion. Net2Phone (https://www.net2phone.com/) is a global provider of unified cloud communications solutions. It offers an integrated communications suite featuring powerful collaboration tools, including voice, messaging, chat, and unlimited domestic and international calling to 23+ countries.   PLEASE SUBMIT CV IN ENGLISH