Location: California, United States
Azra Games is recapturing the childhood thrill of storytelling with your entire toy box through modern AAA role-playing games. Led by veteran designer Mark Otero—the original director of Star Wars: Galaxy of Heroes, EA’s most successful mobile game of all time, with $1.5 billion in lifetime revenue—we’ve assembled an expert team with decades of experience building blockbuster games.
Our debut release, UnGodly, will be Mark’s ninth RPG—and his best yet. We believe in harnessing technology, including generative AI, to transform how great games are made.
With our upcoming game launch, The UnGodly, we are looking for a
Social and Community Launch Coordinator
This role is open to remote candidates in the US and Canada, with a hybrid option in Sacramento, CA. Please note that this is a contract-based role, with an anticipated project to last between three to 4 weeks, and may be extended based on needs.
What You Will Do
Monitor agreed gaming and social channels, such as Discord, Reddit, X, TikTok, YouTube, and Twitch, for UnGodly mentions, trends, and relevant conversations.
Identify creators and communities that fit the game, and explain why each opportunity matters.
Draft personalized outreach, useful replies, and timely memes or simple content using approved assets; publish or contact people within agreed approval guidelines.
Keep a clear daily tracker of links, opportunities, outreach, responses, and results, with a brief update on what the team should act on.
Surface player feedback and urgent issues to the team. Respect community rules and clearly represent your connection to Azra.
What You Bring
Active participation in gaming communities and a feel for their humor, etiquette, and interests.
Strong writing, good judgment, reliable follow-through, and comfort keeping a simple spreadsheet.
Examples of a channel, community, content, or outreach you have helped build. Personal projects count; a large following or degree is not required.
Helpful extras: familiarity with RPGs, basic image or video editing, and thoughtful use of AI tools. Coding and building automated outreach systems are not required.
Compensation
The base hourly rate range for this role is $20 - $25 per hour, not benefits eligible.
California, United States; This role is open to remote candidates in the US and Canada, with a hybrid option in Sacramento, CA
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11745 Executive & Business Administrative Support Virtual Assistant
Independent Contractor – CPT-11745 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A business owner running two companies in talent acquisition, workforce development, employee screening, and compliance services needs an organized Business Support VA to handle front- and back-office administration.
The VA will support daily operations across both businesses, including phone coverage, client communication, calendar management, invoicing and payment follow-up, recruiting administration, research, approved prospect outreach, data organization, and light social media scheduling (secondary).
The VA will handle scheduling, pricing, and general service questions for the screening company using approved information. The VA will not access or discuss drug test results, background check results, I-9 documents, or any medical or donor information, and will route those inquiries to the owner. A signed NDA is required before any system access.
The ideal candidate will bring strong administrative experience, excellent organization, professional phone and written communication skills, and the ability to manage multiple priorities across two related businesses
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive & Office Administration
Manage calendars, appointments, scheduling requests, and routine reminders
Monitor and organize business email inboxes
For the first two weeks, draft email replies for the owner’s approval rather than sending on her behalf
Maintain organized administrative records, task lists, and follow-up items
Assist the owner with recurring office and executive support tasks
Identify urgent matters and communicate priorities promptly
Phone Coverage & Client Communication
Answer the screening company’s phone line through RingCentral
Schedule testing and screening appointments
Provide approved pricing and service information
Route results or case-specific questions to the owner
Respond to routine client inquiries using approved information and procedures
Follow up with prospective and existing clients on outstanding items
Maintain accurate client and prospect records, organized separately for each business
Billing & Recruiting Administration
Prepare, send, and track invoices and payment follow-ups
Post job openings and track applicants
Send interview invites and confirmations (the VA does not conduct interviews)
Update information in the company’s ATS and future CRM platforms
Assist with basic administrative records as directed, excluding the restricted records above
Research & Business Development Support
Research and build a list of drug and alcohol testing collection sites in Georgia
Run daily searches on SAM.gov and the Louisiana and Georgia state procurement portals
Send a weekly summary of matching opportunities
Send approved prospect outreach and follow-up emails from a tracker
Systems & Marketing Administration (Secondary)
Organize contact records, business documents, and administrative data
Schedule social media posts using existing Canva templates and Claude-supported content frameworks
Maintain recurring marketing posting schedules without assuming responsibility for overall marketing strategy
Assist with process documentation and new administrative workflows as systems change
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive support, or business operations experience required
Excellent spoken English and professional phone communication required
Excellent written English and professional communication required
Calendar, inbox, and client follow-up experience required
Outlook / Microsoft Office proficiency required
Signed NDA required before system access
CRM, ATS, or comparable record management experience preferred
RingCentral or business phone system experience preferred
Invoicing or accounts receivable follow-up experience preferred
Job posting or applicant tracking experience preferred
Canva and basic social media scheduling experience preferred
Government procurement or bid research experience a plus (Training Provided)
Talent acquisition, HR, or compliance services experience a plus
IDEAL CANDIDATE PROFILE
Highly organized, proactive, and dependable
Confident and professional on the phone with clients and callers
Discreet with confidential information and clear on what must be routed to the owner
Comfortable supporting a business owner managing multiple companies
Strong attention to detail and accurate recordkeeping
Able to manage multiple priorities without overlooking follow-ups
Willing to learn new software and administrative procedures
Resourceful and interested in growing with the business
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Outlook / Office
RingCentral – Client Phone System
Zoho ATS – Existing System; Replacement Planned
CRM Systems – Final Platforms TBD
Invoicing Platform – Client System TBD
SAM.gov and State Procurement Portals (Training Provided)
Canva
Claude – Client-Provided Content Frameworks
Gusto – Familiarity a Plus
Work Schedule
Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 10:00 AM–4:00 PM CT
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance)
Daily Working Time: 10:00 AM–4:00 PM CT
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: San Francisco
Workplace: OnSite
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
fal is looking for a high-agency Growth Marketer to help us scale our growth efforts across campaigns, experiments, SEO/AEO, content, and distribution.
This is a hands-on role for someone who loves figuring out what drives growth, testing new ideas, and turning insights into action. You'll work across channels to acquire new users, increase product adoption, and find creative ways to get fal in front of the right audiences.
One week, you might launch an experiment to improve conversion on a landing page. The next, you might test a new distribution channel, secure third-party placements, build an SEO content strategy, or analyze campaign performance to figure out where we should double down.
You won't be limited to a single channel. We're looking for a versatile, analytical marketer who can identify opportunities, execute quickly, and measure what works.
WHAT YOU'LL DO
Execute growth campaigns. Plan and launch campaigns across organic, paid, partnerships, and third-party channels to drive user acquisition, activation, and product adoption.
Run growth experiments. Continuously test new channels, messaging, landing pages, and acquisition strategies. Develop hypotheses, run experiments, analyze results, and scale what works.
Drive SEO and AEO. Identify search opportunities, create and optimize content, and improve fal's visibility across traditional search engines and AI-powered discovery platforms.
Expand our distribution. Identify and secure placements across relevant publications, newsletters, directories, communities, and third-party platforms to reach new audiences.
Create growth content. Write and produce compelling marketing content, including landing pages, blog posts, campaign copy, newsletters, and other assets that drive traffic and conversions.
Measure and optimize performance. Track campaign performance, analyze acquisition funnels, and use data to understand what's driving growth. Turn insights into actionable recommendations.
Build scalable growth systems. Develop repeatable processes for campaign execution, experimentation, reporting, and content distribution so we can move faster and scale what works.
WHO YOU ARE
- 3-6 years of experience in growth marketing, digital marketing, performance marketing, or a similar role.
- Hands-on experience executing growth campaigns across multiple channels, with measurable results.
- Strong analytical instincts and comfort working with marketing analytics, attribution, conversion funnels, and experimentation.
- Familiarity with SEO, AEO, content marketing, and organic acquisition strategies.
- A strong writer with good creative instincts who can develop compelling content and campaign messaging.
- Resourceful and experimental, constantly looking for new channels, tactics, and opportunities to drive growth.
- Extremely high-agency, organized, and comfortable owning projects from idea to execution.
- Comfortable working cross-functionally with engineering, design, product, and creative teams.
- Excited about AI, creative technology, and generative media.
You don't need to be an expert in every growth channel. We care more about your ability to learn quickly, execute independently, and use data to make smart decisions.
WHAT SUCCESS LOOKS LIKE
You become someone who consistently identifies and executes opportunities that drive measurable growth for fal.
You're running experiments, launching campaigns, growing organic traffic, expanding our distribution, and improving conversion across the funnel. You know which channels are working, which aren't, and where we should invest next.
Most importantly, you're not just executing a marketing calendar. You're proactively finding new ways to grow fal, testing them, and turning successful experiments into repeatable growth engines.
WHAT WE OFFER AT FAL
- Interesting and challenging work
- A lot of learning and growth opportunities
- We offer visa sponsorship and will help you relocate to San Francisco.
- Health, dental, and vision insurance (US)
- Regular team events and offsites
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE:
Forward Deployed Engineers at Sentry help our largest customers get real value from Sentry, from integrating the SDK to making sure the right alerts and issues reach the right people at the right time. This role is a Senior Solutions Engineer who goes further: you'll help us build Sentry's forward deployed motion.
That means working shoulder to shoulder with our most important customers, often inside their codebases and workflows, instead of advising from the outside. When a customer's problem needs more than a best-practices doc, such as a custom integration, a tricky instrumentation setup, or a working prototype, you'll build it with them, then turn what you learn into repeatable patterns for the rest of the team.
Forward deployed work is new here and you will have a part in building this arm. You'll start with the core Solutions Engineering work and take on more hands-on deployment work as customers pull you into it, helping define what this motion looks like at Sentry. The goal is simple: reduce time to value. The outcomes we care about:
- Developers can quickly find and resolve slowdowns and errors in their applications.
- Customers get to value faster, and the lessons from each deployment make the product better for everyone.
IN THIS ROLE YOU WILL
- Turn customer goals into a plan. Understand customers' pain points and objectives, then act as their trusted advisor, translating them into implementation plans, workshops, and best practices that show clear business value.
- Get Sentry set up, in the code. With the customer's permission, work in their codebase like a member of their engineering team, delivering the pull requests that fully set up Sentry so data is flowing from day one.
- Instrument what matters most. Add custom telemetry for a customer's most critical user journeys and build the dashboards and alerts that go with it.
- Lead migrations. Move customers off their existing observability tools by setting up their Sentry organization and delivering PRs that introduce Sentry and remove the old solution.
- Work like a trusted contractor. Stay within the scope and access you've been given, take extra care in live environments, test thoroughly, and ship pull requests that customer engineers are glad to merge. Embed with their teams, including on site, when it helps.
- Build the motion. Turn one-off deployments into repeatable playbooks and tooling, help define how forward deployed engagements are scoped and measured, and bring what you learn back to Product and Engineering.
YOU’LL LOVE THIS JOB IF YOU
- You'd rather sit with a customer's engineers and fix the problem in their code than write them a recommendation
- Enjoy talking about technology and interfacing with engineers and engineering leaders.
- Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
- Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
- Have a fast-paced, results-driven mindset.
- Love developer tools, open-source, and/or all things software development life cycle!
QUALIFICATIONS
- 3+ years of experience, with some mixture being Software Engineering and Solutions Engineering/Implementation and at least 1+ year being a FDE
- Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc
- Excellent communication and presentation skills, with credibility in front of engineers and engineering leaders
- Problem solver, knowledgable, and can-doer
- Bonus: experience with observability, APM, or error monitoring tools, including migrating customers from another vendor, or helping build a forward deployed or customer engineering function
The total compensation range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $230,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Security Operations Center
Location: Remote Australia
Compensation Range: $180,000 to $215,000 AUD base plus bonus and equity.
What You’ll Do:
As our Principal SOC Analyst in Australia, you're the most senior technical voice on the APAC SOC floor, working Monday to Friday. You'll take ownership of the hardest intrusions, turn what the floor sees every day into durable detection and product improvements, and raise the bar for every analyst around you. You'll lead by example as a cultural driver for the team, and you'll help build our Human Led Agentic SOC, where agents handle volume and humans own quality. You'll work closely with Product, Product Research and Detection Engineering & Threat Hunting. We'll also support you in publishing your research through Huntress blogs, webinars and conference talks.
Responsibilities:
Own complex, multi-host intrusions end to end, from triage through forensic timelining, root cause and remediation, across endpoint, identity (Microsoft 365 / Google Workspace) and SIEM telemetry
Act as the SOC's technical partner to Product, Product Research and DE&TH: turn recurring floor pain points into lasting detection, suppression and product fixes rather than workarounds
Perform advanced static and dynamic malware analysis, research emerging tradecraft, and publish findings through Huntress content
Find repeatable investigation patterns and toil, then design, build and maintain both automation and human-led agentic workflows with Workflow Engine owners, Product and Engineering, with inline QC/QA built in from the start
Own quality on the floor: grade AI agent and analyst output, trace misses to their root cause and fix them at the source, and act as final technical reviewer on detection tuning, suppression decisions and high-impact incident reports
Provide technical leadership and mentoring across every level of the team: set investigation standards, run case reviews, ride-alongs and knowledge sessions, advise the Senior Manager on SOC direction, and help assess candidates in the hiring process
Be a cultural driver for the team: model Give a $hit, Warrior Spirit and Outcome-Obsessed, keep a low-ego, share-everything team culture, and champion the “agents handle volume, humans own quality” mindset
Handle threat-related escalations from SOC Support, writing clear explanations of complex activity and its business risk for technical and non-technical audiences
What You Bring To The Team:
6+ years in SOC, Incident Response, DFIR or MDR roles, including leading multi-host intrusion investigations
Deep knowledge of attacker tradecraft across MITRE ATT&CK (credential access, lateral movement, persistence, defense evasion, living-off-the-land) and how to detect it
Deep forensic and investigation experience across Windows, macOS and Linux
Strong cloud identity investigation and remediation experience in Microsoft 365 / Entra ID and Google Workspace
Advanced static and dynamic malware analysis, including extracting IOCs and determining capability and intent
Strong enterprise Windows administration (Active Directory, Group Policy, PowerShell, domain trusts) and core networking knowledge
Strong hands-on AI skills: daily use of tools such as Claude and Codex for analysis, research and building automation and agentic workflows (Python, PowerShell or similar), with sound judgment about validating their output
Understanding of inline quality delivery: building QC/QA into workflows as they run (quality gates, statistical sampling, drift detection and regression testing) rather than relying on after-the-fact review
Proven technical leadership and mentoring: you've raised the standard of a team, not just your own work, and you explain complex findings clearly in writing and verbally
Preferred Qualifications:
Published research, blogs, conference talks or open-source security tooling
Detection engineering experience: writing and tuning detections and SIEM queries
Investigations in other cloud platforms such as Azure, AWS or GCP
Previous MSP/MSSP/MDR experience and familiarity with RMM tools
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: APAC - Australia
About the Job:
LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across APAC. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs.
This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline.
Responsibilities:
Act as the first point of contact for prospective customers across the region, creating a fast, thoughtful, and credible first impression.
Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers.
Own follow-up for event leads, adapting outreach based on the person, account, and engagement history.
Research and proactively engage targeted accounts that show meaningful engagement and buying intent.
Convert qualified interest into sales-ready meetings and opportunities for Account Executives.
Execute coordinated outreach across phone, email, LinkedIn, and other approved channels.
Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce.
Partner closely with Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion.
Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey.
Qualifications:
At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment.
A demonstrated record of setting goals, taking ownership, and delivering measurable results.
Experience communicating with customers, prospects, or other external audiences.
Strong judgment and the ability to operate independently.
Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As a Staff Product Manager for Threat Detection and Prevention, you will be the strategic product leader responsible for safeguarding the world's most sensitive enterprise content across the Box Intelligent Content Management platform. Content security is existential to Box and top-of-mind for our enterprise customers, CISOs, and security leaders worldwide. In this high-impact, strategic individual contributor role, you will define and execute the vision and roadmap for Box Shield’s threat protection ecosystem: with a focus on advanced anomaly detection, automated malware/ransomware detection and containment, account takeover (ATO) prevention, and AI-powered threat analysis - all in the context of the rapidly evolving threat landscape and rapidly evolving agentic AI capabilities in the hands of adversaries globally.
You will operate at the intersection of enterprise cybersecurity, cloud infrastructure, and cutting-edge machine learning. Partnering with world-class security engineers, data scientists, and our own corporate security teams, you will translate the emerging threat landscape into robust, real-time detection and protection mechanisms that defend petabytes of customer data without impeding user productivity.
WHAT YOU'LL DO
Define and execute the product strategy, vision, and roadmap for Threat Detection and Prevention within Box Shield and the broader Box Security ecosystem.
Lead the development of machine learning-driven anomaly detection models and automated containment workflows to combat threats such as ransomware, credential compromise, account takeover (ATO), and insider risks.
Spearhead the integration of Box AI and generative threat analysis, empowering security analysts and admins with plain-language alert summaries, threat context, and recommended remediation actions.
Partner deeply with Engineering, Data Science, Security Architecture, and UX Design experts to deliver enterprise-grade security capabilities at cloud scale.
Drive key business and operational metrics for Box Shield, such as detection accuracy (low false positive/negative rates), time-to-containment, feature adoption, and enabled revenue growth.
Collaborate closely with Product Marketing, Sales, Customer Success, and Compliance to lead GTM motions, enable enterprise field teams, and position Box as a premier trusted security platform.
Interface directly with enterprise security teams and industry analysts to understand emerging security vectors, validate new detection capabilities, and incorporate customer feedback.
Mentor and guide product managers across the Security broader product organization, fostering a culture of technical rigor, security-first thinking, and user empathy.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
8+ years of product management experience building and scaling enterprise B2B SaaS security products, cybersecurity platforms, or cloud infrastructure security solutions.
Deep domain expertise in threat detection, prevention, Security Operations Center (SOC) workflows, SIEM/SOAR/XDR integrations, malware/ransomware defense, or anomaly detection.
Demonstrated experience partnering with data science and machine learning teams to build and operationalize predictive security models and behavioral analytics.
Strong technical acumen with the ability to lead architectural discussions on distributed systems, event pipelines, API security, threat intelligence signals, and real-time policy evaluation engines.
Exceptional analytical capability to define telemetry, track threat mitigation efficacy, and balance strict security controls with low-friction end-user collaboration.
Proven track record of executive presence, with the ability to influence C-level stakeholders, articulate complex security value propositions, and align cross-functional partners.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$217,000
—
$271,500 USD
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Most Kit creators don't have a dedicated Creator Growth Manager, and when their emails start landing in spam, they need someone who can find the cause quickly and explain it in plain language. We're looking for a Deliverability and Compliance Specialist to own deliverability support for that long tail of creators, run Kit's abuse desk, and make the compliance calls that protect the sending reputation every creator on Kit shares.
You'll also build the playbooks, training, and AI-assisted workflows that help Support and contractors handle more deliverability questions on their own, and you'll partner with our infrastructure engineers as we run more of our sending in-house. A creator can't build a lasting business if their emails don't arrive, so this work connects directly to our mission.
This is a full-time individual contributor role for someone who likes digging through headers and bounce logs to find the real cause of a problem, can explain DMARC alignment to a first-time creator without jargon, and is comfortable making a firm call when a situation is gray. You don't wait for someone to tell you what needs fixing. You proactively spot opportunities, identify patterns, and take the initiative to improve deliverability before problems arise.
YOUR SUPPORT SYSTEM
You'll report to Alyssa Dulin https://www.linkedin.com/in/alyssadulin/, Director of Creator Success, and collaborate closely with:
- Our Deliverability team: a Deliverability Lead who supports our highest-value accounts and leads deliverability education, and a Deliverability Specialist who onboards and ramps up large senders moving to Kit
- Our infrastructure engineers, who run Kit's sending infrastructure
- Our compliance and anti-abuse engineers, who build the automated checks that keep spammers off Kit
- Product Specialists and the Support team, who handle the front line and escalate deliverability issues to you
- Customer Success Managers (we call them Creator Growth Managers at Kit), Sales and Migrations, and Product Managers
WHAT YOU'LL DO
- First Week: Get set up in Kit, our admin tools, and our support and ticketing systems, and meet our distributed team in Get To Know You chats (GTKYs). Meet the deliverability team and get an introduction on the current projects. Read our deliverability playbooks and SOPs, and get access to the monitoring tools you'll use every day: Google Postmaster Tools, Microsoft SNDS, blocklist monitoring, and our internal delivery dashboards.
- First Month: Shadow the Deliverability team and Product Specialists on deliverability tickets, account approvals, and abuse reports, then start answering queue tickets with review. Join the daily monitoring rotation (blocklist delisting, Postmaster and delivery monitoring) and the weekly Deliverability team meeting. Learn how account approvals, compliance flags, and our in-house sending platform work. By the end of the month, work deliverability tickets and abuse reports on your own and send your first delisting requests. Project: build a recurring report showing the trending deliverability ticket reasons so we understand what’s causing how to reduce friction for customers and how to solve it
- First Six Months: Own the deliverability support queue for creators without a dedicated CGM: spam-folder placement, bounces, authentication and DMARC setup, and escalations from Product Specialists. Own compliance end to end, from new-account approvals and compliance flags to pausing or closing accounts that put our shared reputation at risk.Run Kit's abuse desk. You'll write and share a strategy that covers coverage, response-time targets, escalation paths, and quality checks, then put it in place so routine spam, phishing, and blocklist reports follow clear SOPs while you take the hardest cases yourself. Be the go-to contact for day-to-day mailbox provider issues with Microsoft, Gmail, Yahoo, Comcast, and regional providers, and write an incident runbook for blocklistings and provider throttling. Track the queue with a simple scorecard (volume, first response time, and escalation rate) and share what you learn with the team. Run training sessions for Support and ship your first process or AI improvements, like cleaner ticket categorization or better account data for our AI support agent, so more deliverability tickets get solved without escalation..
- First Year: Deliverability support is faster and more consistent for every creator on Kit, including the ones who never talk to a CGM. Your playbooks, help center articles, and AI-assisted workflows are what Support, CGMs, and contractors reach for first, and fewer tickets need to come to you. You've led at least one cross-team fix with infrastructure for a recurring problem you spotted in the queue, such as an alert when a creator's domain authentication breaks or a check for sudden signup spikes. You're helping shape the internal tooling and alerting our in-house sending needs, and you take part in industry groups like M3AAWG.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
Must haves
- Deep working knowledge of email authentication (SPF, DKIM, DMARC, alignment, and BIMI basics), plus the ability to read raw message headers and SMTP bounce and deferral codes
- Hands-on use of Google Postmaster Tools and Microsoft SNDS/JMRP, and comfort working with major blocklists (Spamhaus, Abusix, Barracuda, Spamcop, and others) and their delisting processes
- A clear understanding of Gmail and Yahoo bulk sender requirements, including authentication, one-click unsubscribe (RFC 8058), and spam-rate thresholds
- Data fluency: you can pull bounce, complaint, and engagement data together, find the root cause, and explain it so others can act on it
- Hands-on abuse handling: you can work an abuse report or escalation start to finish, from finding the account and assessing the evidence to acting, replying to the reporter, and documenting the decision
- Process building: you can turn repeat work into SOPs, playbooks, and quality checks that a contractor or teammate can follow
- Clear, calm written communication with creators, teammates, and postmasters
- Using AI tools to research, summarize, and draft, and helping teammates do the same, with the judgment to keep a person on final compliance calls
Nice-to-haves:
- Experience with MTA logs or delivery observability tools (KumoMTA, PowerMTA, Postfix, Kibana/Elasticsearch, or SQL and BI tools like Mode)
- Familiarity with feedback loops, spam traps, list bombing, and bot-signup patterns
- Familiarity with CAN-SPAM, CASL, and GDPR as they apply to marketing email
- Experience with Intercom, HubSpot, or a similar ticketing tool
- Experience building or tuning AI support workflows or macros
Experiences
Must-haves:
- 4+ years in email deliverability, compliance, trust and safety, or technical support at an ESP, mailbox provider, or high-volume sender
- Handling escalated customer tickets end to end, including with customers who are frustrated
- Making account-level compliance or abuse decisions, such as approving, suspending, or closing accounts
- Working an abuse desk or abuse mailbox directly: spam and phishing complaints, provider and blocklist reports, and escalations
- Leading the fix for a recurring deliverability or compliance problem that needed help from more than one team
Nice-to-haves:
- Supporting senders on shared IP pools at an ESP
- Setting abuse or trust and safety strategy, or directing contractors or vendors on a support or abuse queue
- Working directly with mailbox provider postmaster teams
- Participating in M3AAWG or other industry groups
- Creating educational content, like help docs, training, workshops, or podcasts
- Working with creators, digital entrepreneurs, or small businesses
Traits
- You pick up problems that fall between teams without waiting for permission, and you follow them through until they're closed.
- You test a hypothesis against the evidence before you act, and you frame problems clearly enough that others trust your analysis.
- You protect the reputation every creator shares while staying fair and kind to the creator in front of you, and you help them understand the reasoning behind a decision.
- You turn what you learn into docs, templates, and training that others use, and you adjust how you teach to fit the audience.
- You hold a high bar for your work, and you push back respectfully, with data, when something puts our reputation at risk, even when Sales or leadership would prefer a different answer.
- You share in-progress work and risks early so the team can solve problems together.
WHAT WON'T SET YOU UP FOR SUCCESS
- Treating deliverability as a set of macros rather than an investigation that needs judgment
- Discomfort saying no to a creator or a teammate when our shared reputation is at stake
- Waiting for someone to assign you work when you can already see the problem
- Needing a fixed playbook, since our sending stack and processes are changing as we bring more sending in-house
- Keeping knowledge in your head instead of writing it down for the next person
- Preferring to work without AI tools
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.
For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 3 ($118,000 USD). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Job Summary
Filevine is hiring a Legal Transformation Specialist for the Product Implementations Department. This team is vital to the retention and growth of firms using our software. In this role, you’ll bring your legal expertise to the implementation of LOIS Legal Research and LOIS Drafting, and beyond, helping law firms change how they research, draft, and deliver work.
What You'll Do
Lead the implementation of LOIS Legal Research and LOIS Drafting solutions for law firms using Filevine
Assess each firm’s practice areas, workflows, and document needs to configure LOIS solutions that fit how their attorneys and staff work
Train attorneys, paralegals, and firm staff on LOIS tools, including effective research approaches, drafting workflows, and responsible use of AI in legal practice
Manage the implementation process across a variety of customer accounts, keeping timelines, milestones, and expectations on track
Help firms build and refine templates, drafting playbooks, and workflows that match their standards and preferred work product
Maintain comprehensive knowledge of the Filevine family of products, with deep expertise in LOIS
Work with cross-functional teams (Product, Support, Sales, Customer Success) and partners to identify opportunities to improve adoption and customer outcomes
Relay customer feedback and real-world use cases to Product to help shape the LOIS roadmap
Assist in creating content as approaches and configurations mature into best practices (articles, videos, example builds), and present it to cross-functional teams and partners
Support other teams and roles as needed
Travel on-site to customer offices to launch and train on LOIS products.
What You'll Need
Juris Doctor (JD) from an accredited law school
Legal practice experience preferred
Experience with legal research platforms, document automation, or legal technology
Project management experience preferred
Assertive communicator who can make recommendations and instill confidence, including with attorneys and firm leadership
Exceptional curiosity and creative thinking to get to the root cause of a customer’s priorities
Quick learner of new technologies, including AI tools, and is self-motivated
Driver of change for more impactful solutions and customer outcomes at a fast-growing company
Ability to lead critical conversations
Ability to independently manage competing customer priorities and initiatives with limited structure
Qualifications
A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to see what happens
Strong understanding of legal research methods and legal writing, and how attorneys vet and rely on work product
Strong interpersonal skills for building relationships with clients and collaborating with internal teams
Problem-solving skills to listen to a customer’s goals and concerns and recommend solutions on the fly
Comfort discussing AI accuracy, confidentiality, and professional responsibility concerns with attorneys
Adaptable to sudden changes, whether in a customer conversation or in overall business strategy
A confident, persuasive storyteller who uses pacing, emphasis, and tone to capture and hold an audience’s attention
Legal software administration experience is a plus but not necessary
In addition to the qualifications above, we expect our team members to have:
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced, in-person environments
Adaptability to open-office layouts while staying focused and respectful of colleagues
Skill at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues
Ability to prepare and deliver dynamic storytelling demonstrations of LOIS and the Filevine suite
A consultative approach with prospective and current clients, working alongside sales reps to assess needs and determine requirements
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Toronto; Europe; Canada; London; United States; New York; United Kingdom; Atlanta
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
This role is the critical bridge that amplifies Cohere’s ability to execute from its deployed engineering teams into the partner ecosystem at scale. You will be the single point of influence who takes the high quality of our engineering delivery and extends it outward, ensuring that system integrator partners can deliver Cohere solutions with the same rigor, reliability, and innovation as our internal teams.
As an Adoption Specialist, you will design, build, maintain, and deliver certification programs that validate partner expertise across infrastructure and agentic domains. You will report functionally into Customer Education & Transformation, with a dotted line into the Forward Deployed Engineering teams (Infrastructure and agentic), ensuring that every certification, every training program, and every competency standard reflects the latest innovation and the highest standards of delivery.
We are seeking a unique individual: someone who is customer obsessed, has a background in infrastructure engineering with the technical grit and expertise to be a de facto member of the deployed engineering teams, while also bringing commercial acumen to scale these capabilities across the partner ecosystem. You will be the conduit between our internal engineering excellence and the broader market, and you will be the face of this program in front of partner networks and communities.
In this role, you will:
- Design, build, and maintain certification programs for system integrator partners across both infrastructure and agentic tracks, ensuring they reflect current technical realities and future innovation. This includes train-the-trainer programs with key system integrators that can certify on our behalf.
- Develop deep subject matter expertise in end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. As well as assess infrastructure, security requirements, and data management practices.
- Develop deep subject matter expertise in applied AI across the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows
- Collaborate with Forward Deployed Engineering teams on a dotted line basis to ensure certification content stays current with product innovation and hands-on development.
- Collaborate with Product to ensure requirements are adapted into the core product.
- Create dynamic training programs and enablement assets that drive self-service enablement and partner competency, building educational content specifically for developers.
- Deliver the certification and education program publicly, serving as the face of this initiative to partner networks, partner communities, and customer communities, with the exposure and visibility that comes with representing Cohere’s technical excellence externally.
You may be a good fit if your experience covers the following areas:
- Execution flexibility in fast-paced environments, with the ability to work across infrastructure, and agentic areas.
- Infrastructure and cloud expertise including enterprise software deployment in private/hybrid cloud environments, production Kubernetes administration, Helm, DevOps practices, CI/CD pipelines, and version control.
- Agentic and LLM stack expertise encompassing production-grade Python software development, RAG and agentic applications using patterns like ReAct or Plan-and-Execute, and robust evaluation framework design.
- Developer relations and community engagement, including public speaking, presenting, with a natural comfort with visibility and being the face of technical initiatives.
- Experience building enablement or education content specifically for developers.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Metadata is a key component of the Box Content Cloud, enabling customers to add rich context to their files and transforming them into actionable, intelligent content. In its current iteration, it's used across the enterprise to organize, discover, annotate, secure, and retain content at massive scale. Metadata Platform adoption continues to grow exponentially as more core Box products, such as Shield, Automate, Extract, Sign, and Governance, rely on it internally, and as our customers build mission-critical custom applications leveraging its capabilities.
But we've only scratched the surface of what's possible. That's where you come in!
As we embark on the mission to deliver Box's next-generation Metadata Platform, we are looking for an Engineering Manager II to lead, grow, and mentor a team of talented, collaborative engineers responsible for developing and scaling these foundational capabilities. In this role, your technical leadership and people management will ensure our platform capabilities are delivered securely, reliably, and compliantly worldwide, while fostering a team culture of high ownership, innovation, and engineering excellence. The work you and your team do will have an immediate and lasting impact on how millions of users at the world's most important enterprises manage and work with their critical content.
WHAT YOU’LL DO
Partner with product management and technical leadership to define platform vision and roadmaps.
Lead, coach, and develop a team of engineers focused on building scalable distributed systems, enabling them to do their best work.
Lead design and implementation efforts for new services and components of our platform, from the ground up.
Drive design and implementation of scalable services with a focus on reliability, observability, operability and efficiency.
Work with cutting-edge technologies like Kubernetes, Docker, BigTable, Elasticsearch, Spark, Istio, etc.
Strengthen engineering processes, principles, and culture within the team and across Box, by championing a culture of learning, continuous improvement, and blameless retrospection.
WHO YOU ARE
You have 6+ years of experience in software engineering with 2 or more of those years in a management role
You have proven experience managing and scaling high-performing engineering teams in complex, large-scale production environments
You are an excellent communicator, able to clearly articulate technical vision and foster alignment across diverse stakeholders.
You are a collaborative leader who empowers engineers, promotes ownership, and drives accountability
You have experience owning and operating highly available business critical systems.
You have a Bachelors degree or higher in Computer Engineering, or a related field.
Based in or willing to work from our Redwood City office at least 3 days per week
Nice to Haves
Familiarity with Elasticsearch/Solr/Lucene or other information retrieval systems.
Familiarity with the RAG pattern and vector/semantic search systems.
Experience with public clouds like Google Cloud Platform, Amazon Web Services or Azure.
Experience deploying and operating high volume and velocity microservices on Kubernetes.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$217,000
—
$271,500 USD
Location: Mississauga, ON, Canada
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
The Role
In this role, you'll own the full lifecycle of creative projects from brief to final delivery across a high-volume, fast-turnaround marketing calendar. That means always knowing what the team is working on, what's coming next, and what's realistically achievable. You'll be the person stakeholders trust for a straight answer, and the person the creative team trusts to protect their time.
What You'll Do
Lead end-to-end management of creative projects, delivering on time and on brief across the campaign calendar.
Own brief intake: review incoming requests and ensure every brief arrives complete and ready for action.
Build and maintain the studio schedule, resourcing the team against live and forecast demand.
Assign work thoughtfully, with clear direction, deadlines, and context.
Keep project tracking and timelines accurate in Airtable and the rest of the studio toolset, so the whole team can rely on them.
Review deliverables for quality, brand consistency, and inclusion of legal, regulatory, and responsible gaming requirements.
Own the creative relationship with brand, marketing, media, product, and social teams.
Manage approvals across creative leads, legal, compliance, and business stakeholders — driving timely sign-off and keeping an auditable record.
Manage freelance and agency onboarding, POs, and invoicing alongside the Director, Creative Operations.
Champion AI-assisted production and workflow tools where they add speed without compromising quality or compliance.
What You Bring
4+ years in creative project management, creative operations, digital production, or marketing operations.
Ability to build strong relationships with the multiple teams, including the creative, brand, marketing, external partners and wider stakeholders.
Strong understanding of creative workflows and production processes, ideally within an in-house studio.
Proven ability to run a high-volume pipeline across multiple concurrent campaigns.
Proficiency with Airtable, Figma, Google Workspace, and Slack, with a real instinct for process improvement.
Highly organized and detail-oriented — across versions, approvals, specs, and deadlines.
A calm, direct communicator who can hold a line with senior stakeholders while keeping the relationship strong.
Comfortable presenting process improvements or workflow case studies from past roles.
Bonus Points
Experience in a regulated industry such as online gaming or sports betting, or where compliance and legal review workflows are key.
Experience implementing process improvements with AI tooling.
Your First 90 Days
You'll map how work currently flows through the studio, stand up a single source of truth for what's in flight, and deliver our first clear read on capacity.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$100,000
—
$120,000 CAD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
There are close to a billion knowledge workers in the world, and only a small fraction of them have worked with AI that makes them better at what they do. In the enterprise, reaching the rest depends on the IT, security, and business leaders who decide whether to adopt AI, and the admins who decide how it's deployed, governed, and scaled across their organizations. They ask hard questions before they say yes, and this role owns how we answer them.
We're looking for a Product Marketing Manager to own positioning for Claude's core knowledge-work products (Chat, Cowork, and the broader non-coding suite) for enterprise decision makers and admins. You'll work across the areas that matter most to enterprise customers today: security and observability, workspace management and deployment controls, and pricing and packaging. You'll own the materials that help a decision maker or admin understand what's possible, roll Claude out with confidence, and make the case internally, including product launches, the website, pitch decks, battlecards, persona narratives, pricing and packaging story, and admin communications. Beyond making the case for adopting AI, you'll help the people accountable for deploying it do that safely, and show them exactly how to put it to work across their organizations.
This is an individual-contributor role for someone who loves the hands-on work of product marketing, on products with enormous, established usage and a fast launch cadence. You'll write the positioning doc, build the battlecard, and ship the persona work yourself, and you'll use Claude to keep it all current, so the teams that depend on it can trust it.
This role is for you if you've owned the full product marketing stack for a widely used enterprise product and know how to speak credibly to business, IT, and security audiences. You probably also turn your own PMM work into systems rather than one-off documents, and you want your writing to be the reason enterprise decision makers and admins say yes to rolling out and scaling Claude.
Key responsibilities
Define the story that earns enterprise trust.
Own the positioning and messaging house for Chat, Cowork, and Claude's core knowledge-work products for admins, so every deck, campaign, and piece of content makes the same case for adopting and scaling Claude.
Own the story for how enterprises run Claude.
Lead positioning and launches across security and observability, workspace management, and the controls for managing deployments, working with Product to turn new capabilities into clear reasons to adopt and expand.
Give sellers the conviction to close.
Build and maintain the sales enablement assets (pitch decks, battle cards, objection handling) that help GTM answer security, deployment, and pricing questions with confidence.
Help decision makers and admins make the call.
Own the proof points, comparisons, and narratives that help decision makers, admins, and their IT and security teams evaluate Claude and justify the investment and rollout internally.
Make our pricing and packaging easy to understand and buy.
Partner with Product, Finance, and GTM on how we present plans, pricing, and packaging for Claude Enterprise, and build the cost and value story that helps customers make the case to scale.
Make sure the message reaches the right person, in their language.
Develop ICP and persona frameworks that cover a varied base of enterprise decision makers and admins (executive buyers, IT, security, compliance, and workspace owners) in enough detail to shape messaging and campaigns for each one.
Make our website answer buyers' questions.
Own the website and product page messaging for Claude Enterprise, including how we present admin controls, security, governance, and plans and pricing. It's often where a buyer or admin decides whether to take a closer look.
Turn scattered wins into a playbook others can run.
Build libraries of top enterprise deployment and admin use cases by product and by function or industry, so the best examples of successful rollouts become patterns anyone can copy.
Prepare admins for what's next.
Partner with Product and Comms on enterprise launches so admins know what's changing, what controls they have, and what to do next, through clear admin communications, help content, and ongoing education.
Keep every team telling the same story.
Partner closely with GTM, Marketing, and Partners so they're always working from current, consistent materials.
"Claudify" our own foundations.
Use Claude, including Skills and automations, to build systems that keep positioning, messaging, personas, and enablement current, so you're working the way we ask our customers to work.
Support analyst relations.
Contribute materials for the enterprise knowledge-work portfolio where they overlap with your positioning and messaging work.
Minimum qualifications
Have owned positioning and messaging for an established enterprise software product, with decision makers and IT, security, or admin teams as a core audience
Have worked on enterprise pricing and packaging, including how plans are presented, how changes are communicated, and how the value story holds up with buyers
Have built ICP and persona frameworks and translated research into messaging that works across websites, collateral, campaigns, and content
Have built sales enablement assets and worked directly with sales teams on objection handling and win/loss analysis
Understand how enterprises evaluate, buy, deploy, and govern software, including identity and access, security and compliance review, data governance, observability, workspace management, and usage and spend controls
Have strong writing and storytelling skills, with the ability to make technical topics clear and adapt tone and complexity across formats like pitch decks, web copy, battlecards, and admin communications
Are comfortable operating autonomously as an IC, writing and shipping assets directly rather than through a team
Demonstrate systems thinking, and the ability to move fast and with conviction in an always-evolving environment
Are well-versed in using AI, especially Claude, to inform and automate product marketing work, and have built systems that update PMM foundations and share them with the teams who depend on them
Have experience marketing AI or productivity software to enterprise decision makers and IT, security, or admin audiences
Preferred qualifications
7+ years of product marketing experience with experience as a Senior PMM or PMM Lead at an enterprise productivity, collaboration, or knowledge-work software company with ownership of admin, security, platform, or pricing positioning
Experience marketing to customers in regulated industries (e.g., financial services, healthcare)
Experience building admin education or community programs
Experience with analyst relations processes and reports (e.g., Gartner, Forrester)
Experience with usage-based or consumption pricing
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
At 1Password, our purpose is to build a safe, simpler digital future for everyone. As a Senior Staff Performance Marketing Manager, you’ll lead multi-channel paid Business-to-Business (B2B) strategy that supports our sales-led growth motion, helping reach enterprise and mid-market audiences and turn marketing investment into qualified pipeline and revenue. Reporting to the Director of Performance Marketing, this role is open to candidates based in the United States or Canada.
How we’re using AI today
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 8+ years of experience in performance marketing, demand generation, or growth marketing.
• Hands-on experience managing paid channels such as affiliates, paid social, display, native, programmatic, direct buys, or emerging channels.
• Experience supporting a sales-led growth motion and connecting marketing activity to Marketing Qualified Leads (MQLs), Sales Qualified Leads (SQLs), pipeline, and revenue.
• A track record of driving measurable pipeline and revenue impact through paid B2B programs.
• Strong analytical skills and the ability to make thoughtful decisions using incomplete or imperfect data.
• Experience partnering with campaign, analytics, marketing operations, or other cross-functional teams to improve performance.
• Experience marketing complex technical products to audiences such as developers, information technology (IT) professionals, or other technical decision-makers. Experience in cybersecurity or familiarity with artificial intelligence (AI) tools and automated workflows is also a plus.
What you can expect:
• Own the B2B performance marketing and demand generation strategy for a sales-led growth motion, aligning paid programs with pipeline and revenue objectives.
• Develop annual and quarterly roadmaps informed by business goals, audience insights, performance trends, and experimentation results.
• Manage paid channels and platforms end to end, from strategy and execution through optimization, reporting, and continuous improvement.
• Evaluate Return on Investment (ROI), marginal returns, and channel performance to guide budget shifts, scaling decisions, and investment strategy.
• Monitor leading indicators such as leads, MQLs, conversion rates, and Cost per Lead (CPL), as well as downstream pipeline, opportunity volume, and revenue influence.
• Design, execute, and analyze experiments across audiences, channels, creative, offers, and funnel stages, translating results into scaled programs and clear recommendations.
• Partner with Global Campaigns, Analytics, Marketing Operations, and external vendors to improve lead quality, strengthen campaign performance, and share actionable insights.
USA-based roles only: The annual base salary for this role is between $157,000 USD and $228,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $133,000 CAD and $183,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Atlanta, Georgia; San Francisco, California
Workplace: Hybrid
ROLE SUMMARY
Our fast moving and highly successful Commercial Sales team is growing, and we are seeking the next Account Executive to join our team! Temporal is a remote first company. We are looking to hire out of Atlanta, GA and San Francisco, CA. Both roles offer a hybrid model, with 2 days in office.
We are looking for those who share our values, challenge 'standard' thinking and want to influence our future. If you want to be part of an amazing team, have a passion for open-source software, and a desire to build successful customer relationships, then come join us!
We are looking for a motivated and enthusiastic Commercial Account Executive to join the growing Temporal team. This role will become a main point of contact for Temporal commercial customers by leveraging your technical, sales and account management skills to help grow usage and discover new use cases across your book of business.
WHAT YOU'LL DO
- Receive and activate newly closed-won accounts handed off from our new-logo team, and drive ARR growth by growing identified workloads and finding new workloads
- Identify activation and expansion opportunities within your customer base
- Be responsible for the success of 40-60 accounts
- Build and grow relationships across your accounts by identifying champions, coaches, and economic buyers, and expanding your network of contacts as organizations and use cases evolve
- Drive consistent activity, pipeline development and quota attainment
- Partner with product marketing to deliver proper messaging and content to commercial Temporal Cloud customers
- Partner with key external stakeholders like cloud service providers (AWS, GCP, Azure) and third-party SIs to accelerate adoption and unlock co-sell opportunities within your accounts
- Design and execute programs to support the identification, design and productionization of new use cases with your customers
- Experience partnering with an SLA backed technical support services org and coordinating across teams to keep customers successful as they scale
WHAT YOU'LL BRING
- Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges
- 3+ years experience working in a Sales, Customer Success, Account Management, Sales/Business Development
- A background and passion for advocating on behalf of your customers
- A mind for technology - we’ll teach you about Temporal and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
- The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes
- An entrepreneurial mindset - this is a new role at Temporal where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
- Team player and passion for collaboration
- Prior experience to tooling like Salesforce, Slack, Outreach, Gong, Common Room, reo.dev http://reo.dev, Claude and OpenAI
- Prior exposure to database, cloud, and infrastructure technology is a plus
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Europe
Workplace: Remote
OUR VISION & PRODUCTS
🚀 EverAI — Building the Future of AI Companionship
One of the Top 15 Largest & Fastest-Growing AI Companies in the World
50 Million Users in 2 years — Help Us Reach 100M first, 500M next
At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories.
Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.
And we’re only just getting started!
OUR TEAM
We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Alexis Soulopoulos [CEO]
• 10+ years in Tech Executive Leadership
• Co-Founder Mad Paws Holdings (from 0 to IPO)
• Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23
Michael Monin [Co-founder & CTO]
• 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM
• Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands)
Thomas Lacroix [Co-founder & CMO]
• 8+ years in Customer Acquisition & E-commerce Growth
• Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue)
Maruša Fasano [CFO/Legal]
• 25+ years in Finance, Strategy, M&A
• Ex-CFO/M&A @Curatible (exited to Blackstone)
• Ex-President of the Board @SotremoSA (exited)
• Co-founder/CFO @SoftOne (exited)
YOUR ROLE
Most LLM roles stop at experimentation.
Here, the models you improve power experiences for 50M+ users.
Most of our traffic runs on self-hosted, fine-tuned open-weight models. On our internal roleplay evals, our smaller fine-tuned models can outperform much larger off-the-shelf models. Your job is to make them better.
You’ll join a small AI team led by Marco, our LLM Tech Lead, working closely with our CTO, Product, Web and DevOps teams. You’ll work across data, post-training, evals, and model behavior, taking ideas from failure analysis to production.
The problems are real: personalization, character consistency, long conversations, better evals, multilingual behavior, and faster training cycles.
If you want to shape model behavior at consumer scale, this is the role.
KEY RESPONSIBILITIES
- Fine-tune open-weight LLMs using SFT, LoRA/QLoRA and post-training methods such as DPO and GRPO
- Diagnose model failures and turn them into experiments. Decide whether the answer is better data, post-training, prompting or classifiers
- Build training data and evals that directly shape what gets trained next
- Improve model behavior across personalization, consistency, tone, multilingual and group interactions
- Ship to production and use real user behavior to guide the next iteration
- Speed up the training loop so experiments are faster, easier to compare, and more reproducible
YOUR QUALIFICATIONS
- You’ve personally post-trained open-weight LLMs for a user-facing product and shipped them to production
- You’ve worked where AI was core to the product or business, not an experimental side feature
- Fine-tuning is core to your experience
- Strong Python, PyTorch and Hugging Face, with hands-on GPU training and debugging
- You build data and evals yourself and make decisions from evidence
- You can take work beyond notebooks into production
- You use AI tools daily in your own engineering work
- You are fully comfortable working with uncensored models and explicit NSFW content, including harmful material when developing and evaluating moderation system
BONUS POINTS
- Experience with conversational AI, roleplay products, or highly personalized consumer AI
- Multilingual LLMs
- Moderation, safety, or adversarial testing
- Multimodal models
- Open-source LLM / post-training contributions
WHY EVERAI?
📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond
🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it
🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance
🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship
👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity
🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale
WHAT WE OFFER
✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact
📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work
🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset
👨👩👧👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together
❤️🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members)
🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD
⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows
🎯 TOP TIER TALENT IS OUR MULTIPLIER
We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with.
We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business.
If that’s you — reach out and apply!
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the UK.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In the UK, the base compensation range for this role is GBP
94,508
- 113,410
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the US EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the
Product Manager for Application Observability (App O11y),
you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences.
Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite.
You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth.
As a Product Manager at Grafana Labs, you will:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering.
What You’ll Be Doing:
Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
A BS/BA in Computer Science, a related field, or equivalent work experience
5+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers
A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top
Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
Bonus Points:
Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope
Experience with eBPF and/or automatic instrumentation
Experience with open source software and/or commercial open source companies
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues
In the United States, the base compensation range for this role is $167,143
- $200,572
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
ОфисSan Francisco
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Australia; Provide technical leadership and mentoring across every level of the team: set investigation standards, run case reviews, ride-alongs and knowledge sessions, advise the Senior Manager on SOC direction, and help assess candidates in the hiring process
APAC - Australia
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
УдалённоseniorWe do our best to keep things reasonable, but a little time zone juggling comes with the territory; For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue
ОфисСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоToronto; Europe; Canada; London; United States; New York; United Kingdom; Atlanta; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
Mississauga, ON, Canada
San Francisco, CA | New York City, NY; We encourage you to apply even if you might need some flexibility for an interim period of time for relocation
УдалённоseniorRemote (United States | Canada); Reporting to the Director of Performance Marketing, this role is open to candidates based in the United States or Canada
ГибридAtlanta, Georgia; San Francisco, California
УдалённоEurope
seniorUnited Kingdom (Remote); This is a fully remote position and we're considering candidates in the UK
seniorUnited States (Remote); This is a fully remote position and we're considering candidates in the US EST