Вакансии

Задачи: — Проектировать и развивать gameplay-архитектуру в своей зоне ответственности: модульность, переиспользуемость, слабая связанность систем; — Участвовать в техническом планировании, декомпозировать фичи, оценивать сложность и риски; — Проводить код-ревью у коллег, поддерживать единые стандарты кода; — Внедрять AI-инструменты в рабочий процесс: от быстрого прототипирования до автоматизации рутинных задач; — Помогать более младшим разработчикам, делиться экспертизой, выступать ментором внутри команды; — Настраивать процессы в своей области (сборки, тестирование, документация); — Взаимодействовать с дизайнерами, геймдизайнерами и художниками на уровне системных решений. Требования: — Опыт коммерческой разработки на Unreal Engine 5 — от 4+ лет; — Уверенное владение C++ в контексте UE5, понимание внутреннего устройства движка; — Глубокое знание Gameplay Framework (Actors, Components, Controllers, Pawns, GameMode, GameState, PlayerState, Subsystems); — Опыт построения модульных приложений внутри UE-проекта (плагины, подсистемы, runtime/editor-модули); — Практика использования data-driven подходов (Data Assets, Data Tables, Gameplay Tags) для настройки логики; — Реальный production-опыт с Gameplay Ability System (GAS) и понимание архитектуры UI в UE5 (Common UI или аналоги); — Умение декомпозировать крупные фичи, оценивать сроки и аргументировать технические решения; — Понимание производительностных узких мест, опыт построения асинхронных и многопоточных систем. Преимущества: — Опыт разработки мультиплеерных проектов: репликация, RPC, авторитарная модель, сетевая оптимизация; — Участие в выработке архитектурных стандартов, написание технической документации; — Навыки оптимизации (профайлинг, снижение нагрузки на CPU/GPU, управление памятью); — Опыт использования AI-инструментов в реальном production: LLM для код-ревью, генерации тестов, авто-документирования, анализа логов; — Высокая самоорганизация, умение работать в полностью удаленном формате, асинхронно коммуницировать и вести задачи в трекере. Кого ищем: — Разработчика, который вырос из позиции Middle и готов брать на себя больше ответственности; — Человека, который видит систему целиком, а не только свою локальную задачу; — Специалиста, который умеет доводить процессы до прозрачности: чистая документация, предсказуемые релизы, воспроизводимые сборки; — Кандидата, для которого AI — это рабочий инструмент, а не игрушка. Условия: — Полностью удаленная работа (гибкий график, но синхронизация с командой в рабочее время); — Полный день, 90 000 ₽ на руки; — Уровень: Middle+ (с реальными лидерскими задачами); — Работа над игровым проектом студии (детали — после подписания NDA); — Прямое влияние на технические решения и развитие проекта.

90 000 – 90 000 ₽

О компании и команде Мы строим собственную платформу корпоративного уровня — enterprise-аналог открытых агентских систем. Ищем сильного DevOps-инженера, которому интересно не только строить и развивать инфраструктуру, но и переосмысливать эксплуатацию с помощью AI-агентов. Мы хотим построить среду, где сильный DevOps + AI работают вместе, а рутинная диагностика, проверки и типовые операции постепенно становятся автоматизированными. Задачи: — Развивать и автоматизировать инфраструктуру разработки; — Улучшать Ansible-подходы, CI/CD и Infrastructure as Code; — Создавать AI-инструменты для диагностики и эксплуатации систем; — Строить DevOps-агента, который сможет работать с мониторингом, логами, API, Ansible и runbook; — Автоматизировать типовые операции и разбор инцидентов; — Проектировать безопасный harness для AI: права, approvals, audit, dry-run, verification; — Искать задачи, где AI действительно может ускорить работу инженеров. Требования: — Хорошее знание Linux, CI/CD и эксплуатации production-систем; — Уверенный Ansible; — Понимание monitoring / logging / observability; — Docker, Git, Infrastructure as Code, GitLab, Vault, k8s; — Python/Go (или любой другой язык разработки) для автоматизации и интеграций; — Опыт работы с современными LLM и AI-агентами либо сильный практический интерес к этому направлению; — Способность самостоятельно решить сложную инфраструктурную задачу, но при этом задавать себе вопрос: «А как сделать так, чтобы в следующий раз большую часть этой работы смог выполнить AI-агент?» Условия: — Официальное трудоустройство и полный пакет социальных льгот (ДМС, компенсация фитнеса/обучения/путешествий, скидки и бонусы от партнеров, специальные условия и тарифы на продукты «Финама»); — Стабильную заработную плату и социальные гарантии, которые дают уверенность в настоящем и открывают перспективы в будущее; — Возможность профессионального роста, обучения и постоянного развития в области digital-innovations вместе с дружной командой; — Лучшие конференции и мастер-классы за счет компании; — Участие в проектах, которые формируют цифровую трансформацию финансового сектора; — Гибридный или удалённый формат работы; — Комфортный офис в центре Москвы с зоной отдыха на крыше, кофе-поинтами с ароматным кофе, а также собственный тренажерный зал; — Богатую корпоративную культуру: классные внутрикорпоративные мероприятия, сообщества по интересам, возможность проявлять свои творческие, спортивные, интеллектуальные, социальные интересы и участвовать в креативных проектах.

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Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

О проекте i-Line — мобильное приложение, которое решает проблему долгого ожидания в очередях на автомойках. Наш сервис предлагает модель «живой очереди», где: Автовладельцы могут: - выбрать автомойку на карте; - увидеть текущую очередь; - забронировать место; - оплатить онлайн; - отслеживать статус своей очереди. Для автомоек: - система управления очередью; - CRM-функционал — возможность записывать автомобили в очередь вручную; - аналитика; - расчёт зарплаты мойщиков. Статус проекта Проект уже собран и развёрнут на сервере. Сейчас находимся на стадии багфиксинга и подготовки к запуску . После исправления основных ошибок: - подключаем эквайринг; - проводим финальное тестирование; - отправляем мобильные приложения в App Store и Google Play. - Фронтенд и backend уже существуют, билд собран, поэтому задача не в разработке MVP с нуля, а в том, чтобы разобраться в существующем backend, исправить ошибки и довести проект до стабильного production-состояния. Задачи: — Аудит существующего Django backend; поиск и исправление багов; особое внимание блокам «CRM» и «Мойщики» ; — проверка и исправление алгоритма расчёта очереди; — интеграция и финальная настройка backend ↔️ Flutter там, где это потребуется; — подключение платежной системы Freedom Pay ; — тестирование; — подготовка к production и деплой; — дальнейшая техническая поддержка проекта в течение 12 месяцев. Срок основной доработки MVP — 3 месяца. Требования: — Middle Python/Django разработчик; — 3,5 + года коммерческого опыта ; — уверенное знание Django и Django REST Framework; — PostgreSQL; — умение разбираться в существующем коде, а не только писать новый; — способность самостоятельно находить и исправлять причины багов; — желательно понимание deployment / Linux / Docker; — готовность уделять проекту 25+ часов в неделю в ближайшие 2 месяца . Условия: — удалённо; — гибкий график; — оформление по договору оказания услуг; — фантомный опцион: 2% от денежного оборота проекта до достижения совокупной выплаты $30 000. ориентировочный срок погашения опциона — 2 года с момента запуска проекта . * Под денежным оборотом для целей расчёта опциона понимается совокупный объём денежных средств, фактически поступивших на расчётный счёт Компании от деятельности проекта i-Line за соответствующий расчётный период, до вычета налогов, расходов, заработной платы, расходов на инфраструктуру и иных затрат Компании. Комиссия эквайринга учитывается в соответствии с фактически поступившей на расчётный счёт суммой. Команда: — 1 Flutter-разработчик (в поиске); — 1 Python-разработчик (в поиске) — 1 React JS-разработчик; — 1 UX/UI Designer.

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Heatherglade — международная игровая студия, разрабатывающая собственные mobile idle-проекты. Наши текущие проекты включают Idle Guy, From Zero To Hero и другие, а также в разработке находится новый casual idle-проект. Задачи: — Разрабатывать и поддерживать игровые системы и client-side архитектуру в Unity — Реализовывать новые игровые механики и фичи — от идеи до релиза и поддержки — Работать над масштабируемыми real-time gameplay решениями — Использовать AI-assisted инструменты и workflow в ежедневной разработке — Оптимизировать производительность проекта под широкий спектр мобильных устройств — Интегрировать и поддерживать сторонние SDK, сервисы и нативные плагины — Исследовать production-проблемы и находить решения на основе данных и аналитики — Взаимодействовать с дизайнерами, аналитиками и продуктовой командой — Участвовать в развитии архитектуры и технических процессов проекта Требования: — Более 3 лет коммерческого опыта разработки — Хорошее понимание ООП, паттернов проектирования, алгоритмов и структур данных — Уверенные знания C# (или другого OOP-языка) — Опыт разработки мобильных игр на Unity — Понимание работы Unity scripting API, UI-систем и анимационных workflow — Опыт оптимизации производительности и работы с profiling tools — Практический опыт использования AI-assisted инструментов разработки (Claude Code, Cursor или аналогичных платформ) — Опыт интеграции сторонних SDK и сервисов — Навыки коммуникации и взаимодействия в распределённой команде — Способность самостоятельно вести задачи и фичи Будет плюсом: — Опыт работы с live mobile-продуктами — Опыт использования AI-assisted инструментов (Cursor, Claude Code и аналогов) — Опыт работы с аналитикой и Firebase — Понимание CI/CD процессов — Участие в проектировании архитектуры Условия: — Полностью удалённая работа — Работа в европейских часовых поясах — Гибкий график (5/2, обязательные синки) — Работа над собственными игровыми продуктами — Возможность влиять на технические решения и развитие проектов — Возможность работать с современными AI-инструментами и workflow — Участие в развитии существующих игр и новых продуктов — Дружелюбную команду и высокий уровень самостоятельности — Реальное влияние на продукт и качество игрового опыта — Заработную плату обсуждаем индивидуально

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Требования: — Фокус: CDP, DWH-модели, dbt, Data Vault 2.0 — Стек: SQL, dbt, Data Vault 2.0, Data Modeling, Source-to-Target Mapping, Data Documentation на английском языке — Опыт работы аналитиком данных / analytics engineer от 3 лет — Уверенный SQL — Практический опыт с dbt — Понимание принципов моделирования данных — Опыт или хорошее понимание Data Vault 2.0 — Умение документировать данные, метрики и бизнес-правила — Готовность писать описание данных на английском языке — Самостоятельность на уровне Middle+: умеет разбираться в источниках, задавать правильные вопросы и доводить модель до production-ready состояния — Будет плюсом: опыт в CDP / CRM / customer analytics, опыт работы с DWH и витринными слоями данных, понимание event-driven данных и клиентских событий, опыт описания data contracts, data lineage или business glossary Обязанности: — Разработка и поддержка моделей данных в dbt — Проектирование аналитических сущностей и витрин — Работа с Data Vault 2.0: hubs, links, satellites, marts — Написание и оптимизация SQL-запросов — Описание данных и подготовка технической документации на английском языке — Анализ источников данных и согласование бизнес-правил — Участие в развитии CDP-контуров: клиентский профиль, события, атрибуты, сегменты — Проверка качества данных и базовая data validation

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ABOUT THE COMPANY: Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining scale, insights, and AI innovation, they are building the industry's first Predictive Revenue System to enable humans and AI to work together for smarter decisions and consistent growth. With thousands of customers using their platforms daily, they have a unique view into how revenue is won, offering a chance to transform the category and set new benchmarks for modern revenue teams. THE OPPORTUNITY: Enterprise Account Directors are key members of the sales team responsible for building personal relationships and ensuring customer success. Responsibilities include: — Full-Cycle Account Ownership: primary commercial lead for large enterprise accounts, managing renewals, expansions, and cross-sell transactions. — Driving Net-New Revenue: identifying and closing new revenue within existing accounts, navigating complex organizations to displace incumbents and introduce new products. — Strategic Account Planning: creating and implementing account success plans aligning technology value with business goals. — Proactive Retention Management: monitoring account health to identify churn risks and implementing strategies to protect recurring revenue. — Executive Relationship Building: establishing multi-threaded stakeholder networks including VP and C-level executives. — Executive Business Reviews: leading regular reviews to demonstrate ROI, socialize new capabilities, and maintain platform indispensability. — Forecasting & Pipeline Accuracy: maintaining data-driven sales processes and providing accurate forecasts. — Market & Competitive Intelligence: staying updated on industry trends and competitors to position value propositions effectively. — Orchestrating Internal Resources: leading cross-functional teams to ensure cohesive customer experiences. — Voice of the Customer Advocacy: providing client feedback and market insights to Product and Engineering teams to influence roadmaps. WHAT WE'RE LOOKING FOR: — 7+ years of proven relationship building and closing experience in sales. — Experience establishing strategic C-level relationships. — Ability to manage full sales lifecycle within the Enterprise segment. — Experience delivering detailed product presentations and demos to executives and sales managers. — Skilled in leveraging internal resources like Sales Engineers and Customer Success. — Collaborative mentality prioritizing team success. — Excellent listening skills to understand and overcome objections. — High empathy and interpersonal skills. — Experience managing, expanding, and renewing customer relationships. — Consistent quota and revenue overachievement. — Ability to conduct compelling presentations to C-Level executives. THE TEAM: The Enterprise Account Director team consists of motivated SaaS sales professionals who are self-motivated, ambitious, and passionate about sales innovation. INCLUSION: Salesloft is committed to an inclusive workplace and is an Equal Opportunity Employer. They encourage applications from all backgrounds and provide employment without discrimination. COMPENSATION: Base pay range is $100,000 to $150,000 USD annually, with potential performance bonuses, benefits, and other incentives. Compensation depends on skills, experience, certifications, and location. APPLICATION: Apply via the provided link.

About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration. Impact of a Customer Retention Manager: As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models. What to expect: — Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close. — Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools. — Own direct outreach to smaller and long-tail accounts by proactively building relationships. — Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions. — Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies. — Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation. — Negotiate pricing, contract terms, and multi-year agreements within company guidelines. — Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals. — Collaborate closely with internal teams to support retention strategy and customer engagement. What you bring: — Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration. — Commercial negotiation skills for pricing, contract terms, and multi-year agreements. — Ability to identify at-risk accounts early and collaborate on save strategies. — Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes. — Solid understanding of customer health scoring, lifecycle automation, and retention strategy. — Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives. — Comfort operating across customer-facing engagement and systems/process design conversations. — Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations. Where we hire: Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries. How we hire: Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required. What we offer: — A product with positive impact as a proud B Corp. — Recognized workplace by Forbes and France’s Best Workplaces for Women. — Flexible, open, and inclusive culture valuing employee voice. — Global diverse team. — Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program. You belong here: Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.

Задачи: — Полное управление аккаунтами: быть основным контактным лицом и владельцем отношений с клиентами, управлять всеми коммерческими транзакциями, включая допродажи, кросс-продажи и процесс продления. — Генерация нового дохода: активно искать и закрывать новые возможности в назначенной территории, расширять клиентскую базу, предлагать дополнительные продукты и расширения. — Планирование аккаунтов: разрабатывать и реализовывать планы успеха для ключевых клиентов, обеспечивая долгосрочное соответствие их бизнес-целей и решений компании. — Проактивное управление удержанием: мониторить состояние аккаунтов и использование продуктов, выявлять риски оттока и применять стратегии сохранения. — Построение отношений с руководством: устанавливать связи с вице-президентами, топ-менеджерами и ключевыми заинтересованными лицами, становиться доверенным бизнес-консультантом. — Точность прогнозирования и управления воронкой продаж: предоставлять руководству точные ежемесячные и квартальные прогнозы по новым сделкам и оттоку. — Анализ рынка и конкурентов: быть в курсе тенденций отрасли и действий конкурентов для эффективного позиционирования продуктов. — Совместное решение проблем: работать с командами Customer Success, Product и Support для решения сложных вопросов клиентов и обеспечения плавного постпродажного обслуживания. — Стратегия продления: сотрудничать с менеджерами по продлению для оптимизации работы с мелкими аккаунтами и выявления потенциала роста. Требования: — 2-3 года успешного опыта построения отношений и закрытия сделок в SaaS-среде. — Опыт установления стратегических отношений на уровне C-level. — Умение вести полный цикл продаж в сегменте SMB. — Опыт проведения детальных презентаций и демонстраций продукта для руководителей и менеджеров по продажам. — Навыки использования внутренних ресурсов (Sales Engineers, Customer Success, Support) для поддержки продаж. — Коллаборативный подход, ориентированность на команду. — Отличные навыки слушания и умение преодолевать возражения. — Высокий уровень эмпатии. — Опыт управления, расширения и продления клиентских отношений. — Постоянное перевыполнение квот и целей по доходам. — Умение устанавливать крепкие связи и преодолевать отказы. — Опыт проведения убедительных презентаций на уровне C-Level. Условия: — Полностью удалённая работа из любой точки США. — Конкурентоспособная заработная плата от $50,000 до $65,000 в год. — Возможность получения бонусов и других стимулирующих выплат. — Работа в быстрорастущей компании с поддержкой и ценностями, ориентированными на клиента. — Равные возможности для всех кандидатов без дискриминации. Компания использует ИИ-инструменты для поддержки процесса найма, но все решения принимаются людьми. Возможность отказаться от использования ИИ без влияния на рассмотрение заявки. Контактная информация для отклика отсутствует, отклик по вакансии возможен по ссылке ниже.

Impact of a Billing Systems Architect As an Enterprise Billing Systems Architect at Upsun, you are the technical anchor of our billing infrastructure, playing a vital role in ensuring our revenue operations, pricing structures, and financial integrations run seamlessly as our business scales. Picking up primary ownership from our implementation partner, you serve as the dedicated technical lead bridging Finance, Product, and Engineering. You’re deeply analytical, systems-minded, and collaborative—someone who thrives on translating complex business, pricing, and accounting rules into reliable system logic. Working downstream from our core engineering and data mediation teams, you ensure the integrity of our Quote-to-Cash (Q2C) platform while continuously optimizing platform performance and automation. Beyond day-to-day platform administration, you contribute to the long-term evolution of our billing architecture—supporting new pricing model launches, complex usage rating schemes, and financial system integrations. Your attention to detail, technical versatility, and cross-functional mindset ensure our revenue pipeline remains scalable, compliant, and friction-free. What to expect Billing Infrastructure & Administration: Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules. System Operations & Maintenance: Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution. Data Ingestion & Analysis: Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka). Integrations & API Management: Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe). Revenue Recognition Alignment: Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards. Cross-Functional Collaboration: Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration. Data Integrity & Migration: Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows. What you bring Q2C Platform Experience: Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform). Data & Technical Skills: Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows. Modern Pricing Expertise: Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing. Revenue Recognition Knowledge: Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design. Cross-Functional Communication: Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike. Problem Solving & Troubleshooting: A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity. Bonus points Experience with DigitalRoute mediation software or Kafka event-stream data intake Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics Background supporting system migrations from implementation partners into internal teams Where we hire Remote work with focus on Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. No visa sponsorship. How we hire Five video interviews on Google Meet including Talent Acquisition, Hiring Manager, Engineering team, Finance team, and Executive (CFO). Background checks required. What we offer A product you can believe in as a proud B Corp. Award-winning workplace recognized by Forbes and France’s Best Workplaces for Women. A culture valuing voice, flexibility, openness, and inclusivity. A global team with diverse backgrounds. Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program. You belong here Commitment to diversity, inclusion, equity, and support for accommodations during hiring process.

Задачи: - Build and maintain infrastructure and backend services that enable crypto products - Design APIs and event-driven architectures to handle high-volume transaction processing securely and efficiently - Partner with platform and infrastructure engineers to ensure scalability, observability, and resilience - Contribute to documentation, tooling, and best practices across the engineering organization Требования: - 5+ years of professional experience in backend or distributed systems development - Experience with L2 blockchains, protocols and crypto infrastructure - Proven success building production-grade APIs and financial services at scale - Proficiency in Node.js or similar modern backend frameworks (TypeScript, NestJS, Go, or Java) - Familiarity with cloud-native architecture (Kubernetes, AWS) and event-driven or microservice-based systems - Strong communication and collaboration skills across product and platform teams

150 000 – 220 000 $

Location: India About the Job: LaunchDarkly is seeking an Accounts Payable and Expense Specialist to support accurate, timely, and efficient processing and payment of vendor invoices and employee expenses. This role will help maintain strong financial controls by ensuring transactions are properly reviewed, coded, approved, recorded, and retained in accordance with company policies and applicable requirements. The Accounts Payable and Expense Specialist will partner closely with employees, department budget owners, Procurement, Finance, and vendors to manage invoice and expense workflows from submission through payment or reimbursement. This role will also contribute to system implementations, process improvements, and AI-enabled automation initiatives that improve efficiency, visibility, and the employee and vendor experience. Responsibilities: Process and record vendor invoices accurately and timely, including validation of required documentation, vendor details, payment terms, and supporting approvals Review invoices and employee expenses for appropriate general ledger, department, project, entity, and expense coding Manage the routing of invoices through the approval process and follow up on outstanding approvals to support timely payment Review employee expense reports for completeness, business purpose, policy compliance, receipts, and appropriate coding before reimbursement Identify exceptions, duplicate submissions, missing documentation, and potential policy violations; resolve issues with employees, approvers, and vendors Coordinate with Procurement and internal stakeholders to confirm purchase orders, contracts, receiving information, and other required support Respond promptly and professionally to inquiries from vendors and employees regarding invoice status, payment timing, expense submissions, reimbursements, and policy requirements Support payment runs and related accounts payable activities, including reconciliation of open items and investigation of aged or unusual balances Maintain accurate records and documentation to support audit readiness, internal controls, and compliance with company policies Participate in accounts payable and expense system implementations, testing, data validation, user acceptance testing, and change management activities Identify opportunities to streamline workflows, strengthen controls, and improve process documentation through standardization and automation Support the evaluation and deployment of AI automation for invoice capture, coding, exception handling, expense review, reporting, and other finance operations use cases Prepare recurring reports and metrics related to invoice processing, approval aging, expense compliance, payment status, and process performance Collaborate with cross-functional teams and contribute to other accounting operations and finance projects as needed Qualifications: Bachelor’s degree or higher in Accounting, Finance, Business, or a related field preferred 3+ years of experience in accounts payable, employee expense administration, accounting operations, or a similar finance role Experience processing vendor invoices and employee expense reports in a multi-entity or fast-paced environment Working knowledge of accounts payable controls, invoice approval workflows, expense policies, and basic accounting principles Experience with an ERP system and expense management or accounts payable automation tools; NetSuite and PTP tools (such as Zip or Ramp) experience is a plus Strong attention to detail and a high degree of accuracy in transaction processing and review Demonstrated ability to manage competing priorities, meet deadlines, and follow through on open items Strong analytical and problem-solving skills, including the ability to research discrepancies and resolve exceptions Excellent written and verbal communication skills, with a customer-service mindset when working with vendors and employees Proficiency with Excel or Google Sheets; experience preparing reconciliations and operational reports is a plus Comfortable working with evolving systems and processes, including participation in implementation, testing, and continuous improvement initiatives Interest in applying automation and AI thoughtfully to improve finance processes while maintaining appropriate review and control standards Ability to handle confidential financial and employee information with discretion About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About The Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a Senior Staff Software Engineer to join our Systems Engineering team and lead the engineering behind our internal AI-powered application ecosystem. This is a high-leverage, high-visibility role with three interlocking mandates. First, you will own the development and governance of a code library and set of agent rules that will serve as the architectural foundation for multiple internal AI-enabled webapps at Fivetran.  Second, you will work with stakeholders to develop, productionalize, and enhance custom apps built on this foundation.  Third, you will act as a trusted advisor to engineering leadership, shaping policy and governance for how non-engineers should use AI to safely develop, productionalize, and deploy apps. This position sits at the crossroads of software engineering, platform architecture, and AI-assisted development. You will partner closely with business stakeholders and engineering platform teams across the company, translating a fast-moving, experimental "everyone builds" culture into production software held to a high standard of security, reliability, and maintainability. This is a full-time position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Python, TypeScript/React Kubernetes, GCP Cloud SQL (PostgreSQL) BigQuery data sources, Claude API, Agent SDK GTM systems -  Salesforce, Outreach, Gong, and Zendesk What You’ll Do Independently design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud Develop, maintain, and test code Conduct design and code reviews Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability Understand and fix challenges related to performance and scalability. Participate periodically in on-call rotation Participate in the hiring process Mentor Junior developers Make Fivetran the most reliable and secure component of our customers’ data infrastructure Skills We’re Looking For 10+ years of experience in the software industry with a passion for solving complex software engineering problems - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices Experience working with distributed systems and cloud security concepts Demonstrated ability to write well-structured and performant code Ability to independently lead software and infrastructure design to satisfy project requirements Can identify design flaws in existing systems and come up with improvements Experience in code reviews, design, troubleshooting and testing Experience programming in an object oriented / systems language such as Java, C++, C# etc Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s Experience interacting with continuous integration tools like BuildKite Knowledge of observability tools like New Relic/Grafana is a plus Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals Bonus Skills​ Experience in data processing (ETL, ELT) and/or cloud-based platforms #LI-HYBRID #LI-VA1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $232,338 — $290,422 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: India About the Job: As the Associate Collections Specialist, you will ensure that invoices are accepted by the customers, invoice disputes are resolved in a timely manner, payments are received on time, and be responsible for cash applications and reconciliations. You will have excellent attention to detail, solve problems, and be able to organize and prioritize multiple tasks. Responsibilities: Collections Manage an assigned book of customer accounts, monitoring aging reports and proactively following up on past-due invoices via phone and email. Prioritize and manage multiple accounts and competing deadlines independently, escalating high-risk or complex accounts as needed. Build and maintain a track record of improving collections performance, including reducing days sales outstanding (DSO) and aged receivables. Negotiate payment timelines or arrangements with customers when needed, balancing timely recovery with a positive customer experience. Cash Application & Reconciliation Apply incoming customer payments (checks, ACH, wire, credit card) to the correct invoices and accounts in NetSuite. Perform regular cash and account reconciliations to ensure payments, credits, and adjustments are accurately reflected. Research and resolve unapplied cash, short payments, and payment discrepancies in a timely manner. Customer Issue Resolution Serve as the primary point of contact for assigned customers on billing and payment questions, working to resolve disputes and discrepancies efficiently. Partner with Sales, Customer Success, and Billing teams to investigate and resolve issues affecting timely payment. Work with AWS Support to resolve AWS Billing issues Maintain clear, accurate, and up-to-date records of collection activity, customer communications, and account status. Reporting & Process Improvement Prepare regular aging and collections status reports for management. Identify recurring issues or bottlenecks in the collections process and recommend improvements. Support month-end and quarter-end close activities related to accounts receivable. Qualifications: 2–3 years of experience in collections, accounts receivable, or a related finance role. Working knowledge of NetSuite, including cash application and account reconciliation functionality. Demonstrated history of improving collections outcomes (e.g., reduced DSO, reduced aged receivables, improved recovery rates). Strong ability to work independently and prioritize a high volume of accounts and tasks. Excellent communication and problem-solving skills, with a track record of resolving customer issues professionally. Strong attention to detail and comfort working with financial data and reconciliations. Proficiency in Microsoft Excel. Nice to Have Experience working in a B2B or SaaS environment. Familiarity with Salesforce or other CRM tools used to track customer and account information. Exposure to credit review or basic revenue/AR accounting principles. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: India About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Contribute to continuous improvement of order-to-cash tools, workflows, and controls. Revenue Recognition & Compliance Apply a working understanding of ASC 606 principles when reviewing deal structures, contract terms, and provisioning to flag potential revenue recognition considerations. Support Finance/Accounting during month-end and quarter-end close by ensuring orders and documentation are audit-ready. Help maintain internal controls around deal review, approval, and order processing. Cross-Functional Partnership Act as a trusted liaison between Sales, Customer Success, Deal Management, Finance, and Systems teams to keep the order-to-cash process moving efficiently. Provide guidance and training to Sales and Customer Success on Salesforce, CPQ, and documentation requirements. Report on order accuracy, cycle times, and recurring issues, and recommend process improvements. Qualifications: Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent practical experience. 4+ years of experience in Order to Cash, Deal Desk, Sales Operations, Revenue Operations, or a related finance/systems role, ideally in a B2B SaaS environment. Hands-on experience with Salesforce and Salesforce CPQ (or other CPQ systems); experience with NetSuite and AWS Marketplace strongly preferred Working understanding of ASC 606 revenue recognition principles as they apply to SaaS/subscription contracts. Strong attention to detail and comfort working with high volumes of orders, especially during month-end/quarter-end close. Excellent cross-functional communication skills, with proven ability to partner effectively with Sales, Customer Success, Deal Management, Finance, and IT/Systems teams. Analytical mindset with strong Excel skills; experience with reporting/dashboard tools (e.g., Tableau) a plus. Ability to work independently, prioritize competing requests, and manage ambiguity in a fast-paced environment. Nice to Have Experience supporting Salesforce-to-NetSuite integrations or similar CRM-to-ERP data flows. Familiarity with contract lifecycle management (CLM) tools (e.g., Ironclad, DocuSign CLM). Prior experience contributing to systems testing, UAT, or process documentation for order management tools. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: London Office Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution - Build and update internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 4+ years in technical support, developer support, or systems engineering. - Experience managing and delivering against operational SLAs for enterprise accounts - Strong hands-on debugging experience with JavaScript, Python, or similar languages, including the ability to read and reason through an unfamiliar codebase. - Working knowledge of APIs, databases, and Git-based CI/CD workflows. - Excellent written and verbal communication skills, able to convey technical concepts clearly to both technical and non-technical stakeholders. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.). - Exposure to cloud infrastructure (AWS, GCP, or similar). WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote - Singapore Workplace: Remote Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Provide swift, high-priority support to Premium customers, responding within strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Identify recurring issues and collaborate internally to reduce time-to-resolution. - Contribute to internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 3+ years in technical support, developer support, or systems engineering. - Experience providing rapid-response support to high-value or enterprise customers. - Strong debugging skills with JavaScript, Python, or similar languages. - Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: San Francisco, CA; New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Software Engineer, Forward Deployed, you’ll solve the hardest problems standing between Ramp and the world’s largest and most complex companies — shaping and shipping the product capabilities that unlock our growth upmarket. You'll be part of our Core FDE org, which is an agent-first, high-pace, customer-facing engineering team. On FDE, you will interact directly with customers and deliver solutions end to end — understanding pain points, shaping product decisions, and building agents that autonomously expand Ramp's capabilities. Check out our Engineering Blog https://engineering.ramp.com/ and FDE post https://engineering.ramp.com/post/forward-deployed-engineering for more context on our work! WHAT YOU’LL DO - Deliver software end to end that meet the needs of our largest customers — understanding user pain points, scoping product specs, and building agents that autonomously implement solutions. - Collaborate closely with Sales, Solutions, Customer Success, and Account Management to close deals, activate customers, and expand the value Ramp provides over time. - Drive the core product engineering roadmap through our embedding model — specializing within a core product area to develop deep domain expertise and make prioritization calls on when to build a custom solution vs. accelerate a broader initiative. WHAT YOU NEED - 3+ years of software engineering experience preferred - Extensive experience building with and for agents - Track record of shipping high-quality products at scale - Comfort and excitement to be customer-facing - Desire to work in a fast-paced environment, continuously grow, and master your craft BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice