Location: Mississauga
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary
This team will serve as the product owner for the machine learning platform capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support traditional machine learning (ML) and hybrid ML/LLMsolutions. This centralized team with deep specialization will closely integrate with key horizontal partners to ensure delivery of safe, scalable, and high-impact AI products.
Job Summary
The Senior Machine Learning Systems Engineer will work closely with the Product and Engineering teams to design, build, and operate the machine learning platform that enables teams across PointClickCare to develop, deploy, and scale ML solutions. The Senior AI Machine Learning Systems Engineer will also build and maintain the pipelines, tooling and infrastructure for model training, deployment, serving, and monitoring that underpin our AI products.
Key Responsibilities
Collaborate with product and engineering teams to translate ML needs into reliable, reusable platform capabilities.
Design and build scalable data and ML pipelines that support model training, evaluation, deployment, and serving.
Develop and maintain ML Ops tooling and workflows, including CI/CD for models, model registry, feature stores, and experiment tracking.
Ensure the reliability, observability, and performance of ML systems in production through monitoring, alerting, and automated remediation.
Implement comprehensive security mechanisms for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring.
Securely integrate the platform with existing systems, APIs, and data sources with secure communication protocols, and optimize infrastructure for cost, performance, and scale.
Mentor engineers on the teams and promote reusable platform patterns and best practices.
Qualifications & Skills
Expert level in Python and Java, and strong software engineering fundamentals.
Experience designing and building ML platforms and MLOps workflows, with familiarity with tools such as MLflow, Kubeflow, Ray, and model-serving frameworks.
Experience with cloud platforms (Primarily Azure, secondarily AWS and GCP)
Experience with ML runtime containerization, optimization, and orchestration (Docker, Kubernetes).
Preferred
Bachelor’s degree or higher in Computer Science, Machine Learning, or a related field.
Working familiarity with Azure Machine Learning components and Databricks processing and serverless environments
Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring.
Experience optimizing large model training and inference (including LLM serving) for performance and cost.
#LI-AV1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $174,000-$218, 000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role
Задачи:
- Сбор требований с бизнес-заказчиков и анализ источников данных
- Разработка, реализация и поддержка типовых потоковых интеграционных решений на стеке технологий: Trino, Iceberg, S3, Spark, Apache Airflow, Kafka, Cosmos, Flink
- Оперативное реагирование на информацию о проблемах в зоне ответственности, выполнение типовых задач в установленный срок
- Поддержание в актуальном состоянии документации типовых интеграционных решений платформы больших данных, предоставление отчетности руководителю
Требования:
- Общее представление о стеке технологий Lakehouse
- Понимание различия работы между BigData/Lakehouse и с данными обычного размера
- Знание SQL (индексы, функции, оптимизация, профилирование производительности)
- Опыт работы с любой реляционной БД (Oracle, Postgres, MySQL, MsSQL, DB2 и т.п.)
- Умение работать с Git (знание команд git pull/commit/push)
- Опыт работы с DBT, Cosmos
- Представление о работе с Trino
- Понимание устройства Iceberg, форматов данных
- Понимание работы с minio или любого другого хранилища на основе S3
- Опыт использования систем ведения проектов и документации
- Знания основ программирования (JAVA, Python)
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We’re looking for a
BI Engineer
to join our
London
team. This role is based in our London office with a
hybrid
setup, typically 3 days in the office.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
About the Team
The Core BI team builds and operates the services, integrations and automation that power business intelligence across DoorDash, Deliveroo and Wolt. Our platforms help analysts, Analytics Engineers, Data Scientists, Software Engineers and business teams discover trusted data and make informed decisions at scale.
We combine software engineering, platform ownership, and a strong user focus to make BI tooling reliable, secure, scalable and self-service. The team supports the current BI ecosystem while helping shape a more integrated experience across the DoorDash group.
About the Role
As a BI Engineer on the Core BI team, you will build and operate the models, systems and automation behind our BI platforms. This will include supporting our extensive user base on our current BI stack (primarily Looker and Sigma) while helping shape a single, more integrated BI platform across DoorDash, Deliveroo and Wolt.
You will own problems from discovery through design, implementation, deployment, and operational support. You will work closely with Data Engineers, Analytics Engineers, Data Scientists, Software Engineers, Product Managers and business teams to turn recurring user needs into durable, self-service capabilities. If you're energized by solving technical problems with data and comfortable being deeply embedded across several domains, this role is for you!
You’re excited about this opportunity because you will…
Own and evolve the semantic layer behind our BI platforms: LookML and Canvas BI models, metric and dimension definitions, and the governance that keeps them trusted
Build and operate the Looker and Sigma platforms themselves: instance and workspace configuration, permissions and user attributes, content lifecycle, and API-driven automation
Lead the development of self-serve tooling that removes manual BI administration, using usage analytics to decide what to automate, build or retire next
Support BI platform migrations and deprecations across DoorDash, Deliveroo and Wolt while protecting access, governance, data integrity and business continuity
Take part in operational support, production debugging and incident response for the BI stack, and fix the root causes you find
Champion engineering standards in BI, including version control, code review, CI and testing for models and platform code, so changes ship safely and repeatably
We’re excited about you because…
3+ years of experience in business intelligence engineering, analytics engineering, data engineering, or a similar code-first data role
Strong Python and SQL skills, and hands-on experience using AI tools (LLMs, agentic workflows, AI-assisted development) to accelerate your own engineering work
Hands-on experience building in a BI platform such as Looker (LookML) or Sigma, modelling and configuring it, not only building dashboards in it
Experience with semantic or metrics layers (LookML, dbt or similar): defining metrics and dimensions, and keeping those definitions consistent as they are reused
Experience running what you build in production: version control, code review, CI, debugging live issues and taking part in operational support
Excellent communication skills, and comfortable self-organising in a fast-paced, distributed environment with both technical and non-technical teams
Nice to Have
Experience with modern data warehousing platforms (e.g., Snowflake, Databricks, Redshift) and ability to optimize performance
Experience automating BI administration through platform APIs, or identity and access through Okta, SCIM or role-based access controls
Experience supporting a BI stack across multiple brands, tenants or regions, or leading a BI platform migration
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Paris
Workplace: OnSite
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Blitz is a gaming platform launched by Voodoo in 2021, allowing players to compete on mobile games for real cash prizes (head-up, tournaments, leagues, etc.). It is leveraging Voodoo’s unique game portfolio to engage users in a fun and rewarding way.
ROLE
We are looking for a talented iOS Engineer who will play a key role in the development of Blitz, our real-money gaming platform.
- Develop, maintain, and optimize Blitz’s iOS application to deliver a high-performance, engaging experience for users.
- Collaborate with designers, product managers, and backend engineers to implement features and functionality.
- Work on integrating visually appealing and interactive motion design elements to enhance the user experience.
- Ensure the app adheres to best practices for code quality, performance, and maintainability.
- Debug and resolve issues, ensuring the app runs smoothly across various iOS devices and versions.
PROFILE
- Excellent iOS development skills with 5+ years of experience building and shipping production-grade applications.
- Expertise in Swift and UIKit, with a deep understanding of their best practices and nuances.
- Solid understanding of iOS design patterns, MVC/N-tiers architecture, and RESTful APIs.
- Proficiency in debugging and optimizing app performance, memory usage, and battery consumption.
- Ability to write clean, maintainable, and testable code.
- Enthusiasm for creating visually engaging and responsive user experiences.
- Nice to have :
- Strong knowledge of integrating and implementing motion design using frameworks like Core Animation or third-party libraries (e.g., Lottie).
- Experience working on real-money gaming or skill-based gaming or gaming applications.
- Experience with CI/CD pipelines for iOS applications.
- Experience in animations and transitions to bring interfaces to life.
- A passion for gaming and understanding of gaming trends.
- Experience working with Figma.
OUR STACK
- Programming Languages: Swift (UIKit)
- Architecture: N-tier
- CI/CD: CircleCi
- Productivity: Figma, Trello, Slack, Notion, Discord, GDrive
BENEFITS
- Competitive salary upon experience
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Premium healthcare coverage SideCare, for your family 100% borne by Voodoo
- Wellness activities in our Paris office
- Remote days on Fridays
Задачи:
— Разработка и поддержка автоматизированных тестов для веб-приложений.
— Интеграция тестов в CI/CD пайплайн с использованием Jenkins.
— Анализ результатов тестирования и отчетность.
Требования:
— Опыт автоматизации тестирования с использованием Selenium и Java от 2 лет.
— Знание Jenkins и опыт работы с CI/CD.
— Понимание методологий Agile и Scrum.
Условия:
— Работа в гибридном формате в офисе в Москве.
— Заработная плата от 100 000 до 150 000 рублей в месяц до вычета налогов.
— Медицинская страховка и корпоративные мероприятия.
Про компанію:
Компанія є провідним розробником та постачальником спеціалізованого комп’ютерного забезпечення та симуляторів для потреб військових та цивільних замовників.
Задачі:
- Розробка нової апаратної частини;
- Проєктування принципових схем, підбір електронних компонентів, компонування плат;
- Оптимізація та вдосконалення вже існуючих hardware продуктів;
- Підготовка виробничої та конструкторської документації;
- Участь або супровід виготовлення та тестування прототипів, участь у налагодженні виробництва серійних зразків.
Embedded-розробка:
- Розробка, адаптація та відлагодження ПЗ для нових апаратних рішень;
- Робота з мікроконтролерами STM32 та ESP;
- Інтеграція з готовими модулями.
Загальні обов’язки:
- Супровід життєвого циклу розроблених програмно-апаратних рішень для забезпечення їхньої коректної роботи (тестування, модернізація, пошук причин відмов);
- Відлагодження програмно-апаратних виробів, інтерфейсів з програмним забезпеченням верхнього рівня;
- Створення та підтримка технічної документації для розроблених рішень.
Требування:
- 3+ роки досвіду в embedded hardware - розробці (апаратне і програмне забезпечення);
- Глибоке розуміння архітектури вбудованих систем;
- Досвід роботи з контролерами STM32, та ESP;
- Досвід роботи з системами контролю версій (бажано Git);
- Досвід роботи з програмами проектування електронних пристроїв: KiCAD, Altium;
- Вміння працювати з контрольно-вимірювальним обладнанням (мультиметр, осцилограф, тощо);
- Базові навички в електроніці: ручний монтаж, діагностика несправностей.
Бажані додаткові навички:
- Розуміння протоколів зв’язку (UART, I2C, SPI, CAN тощо);
- Навички моделювання в CAD-середовищах, досвід з 3D-друком;
- Досвід збірки та експлуатації акумуляторів;
- Знання в галузі радіозв’язку, LTE, Starlink.
Особисті якості:
- Здатність до критичного мислення та аналітики;
- Високий рівень самоорганізації та відповідальності;
- Комунікабельність, навички презентації технічної інформації.
Умови:
- Офіційне працевлаштування та бронювання для чоловіків;
- Повне забезпечення усім необхідним для комфортної роботи;
- Складна та цікава робота в компанії, яка розвивається;
- Можливість вчитись та приймати участь у розробці нових продуктів;
- Бути дотичним до проєктів, які реально допомагають Силам оборони України;
- Можливість професійного розвитку у сфері mil-tech.
Location: Remote (US)
Infrastructure Engineer (DevOps)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across many countries.
About the role
As an Infrastructure Engineer at Ondo, you'll help build and run the platform our financial products run on. Our team owns the cloud infrastructure, Kubernetes clusters, delivery pipelines, monitoring, and tooling that every engineering team at Ondo depends on, so you'll see a wide range of systems rather than one.
You won't do this alone. You'll work closely with a diverse team of infrastructure engineers and developers. Expect to debug real production problems, write code and configuration for user-facing applications, and see your changes running in production early. You'll start with well-scoped work and take on more ownership as you learn our systems.
Responsibilities
* Collaborate with development teams to build reliable financial services for our customers.
* Help the team build and improve release processes, continuous integration, and deployment automation.
* Extend application monitoring and alerting.
* Participate in an on-call rotation together with infrastructure engineers and developers.
* Troubleshoot issues with user-facing and internal services, and debug production incidents.
Requirements
* Genuine curiosity and desire to learn new technologies and break things.
* Hands-on Kubernetes experience: you can deploy, inspect, and debug workloads, even if you've never run a cluster yourself.
* Understanding of operating systems, especially Linux internals.
* Experience with "infrastructure-as-code" or "infrastructure-as-data" approaches to infrastructure management.
* Understanding of the GitOps approach to application management.
* Experience with the Prometheus stack or another monitoring solution.
Nice to haves
* Experience building infrastructure in a major cloud provider (AWS, Google Cloud, or Azure).
* Programming ability in Go, Python, or another modern, widely adopted language.
* Experience running stateful workloads in production, not only stateless services.
Our tech stack
AWS, GCP, Azure | Terraform | Kubernetes, Flux | Prometheus, Grafana, Datadog
What we offer
* Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
* Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
* Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
* A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
* Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are currently seeking a Public Cloud Operations Expert to join our Singapore team. You be will responsible for the full lifecycle management of enterprise-level hybrid cloud infrastructure, leading unified orchestration, operations, and cost optimisation of AWS and Alibaba Cloud resources, ensuring high availability, high performance, and compliance.
What You’ll Be Doing
Cloud Platform Architecture & Operations
Plan, deploy, monitor, and maintain AWS services (EC2, S3, VPC, Lambda, EKS, etc.) and Alibaba Cloud services (ECS, OSS, VPC, Function Compute, ACK, etc.).
Design highly available, auto-scaling cloud architectures, optimizing network (e.g., Alibaba Cloud CEN, AWS Direct Connect), storage, and compute resource configurations.
Monitoring & Incident Management
Implement full-stack monitoring and alerting using cloud-native tools (AWS CloudWatch, Alibaba Cloud CloudMonitor) and open-source solutions (Prometheus+Grafana, ELK).
Lead critical incident response, perform root cause analysis, and implement preventive measures (e.g., resource contention, misconfigurations, network latency).
Cost Optimisation & Resource Management
Analyse cloud resource usage, reduce costs via reserved instances, auto-scaling, and storage lifecycle policies (e.g., AWS S3 Intelligent-Tiering, Alibaba Cloud OSS Archive).
Establish resource quota management strategies to prevent waste and overspending.
Security & Compliance
Implement cloud security baselines (security groups, IAM policies, Alibaba Cloud RAM permissions, AWS Security Hub), conduct regular security audits, and remediate vulnerabilities.
Design granular access controls using AWS IAM and Alibaba Cloud RAM, and enforce database auditing (e.g., AWS CloudTrail + Alibaba Cloud DAS).
Cross-Team Collaboration & Knowledge Sharing
Collaborate with development teams to optimize application architectures and provide cloud-native solutions (Server-less, Microservices).
Document operational procedures (SOP manuals) and lead internal technical training sessions.
What We Look For In You
Technical Skills
Mastery of core services (compute/storage/network/security) on AWS or Alibaba Cloud, with familiarity in the other platform.
Proficient in Linux/Windows system operations and automation tools (Shell/Python/Ansible).
Hands-on experience with containerized operations (Kubernetes, ECS/EKS, ACK) and cloud-native technologies (e.g., Service Mesh).
Experience Requirements
5+ years of operations experience, with at least 3 years focused on public cloud (AWS/Alibaba Cloud) environments managing 100+ instances.
Experience in building cloud platforms from scratch, hybrid cloud architecture design, or large-scale migration projects (e.g., IDC-to-cloud) is preferred.
Team Management
Excellent team management and communication skills to lead and collaborate with operations, development, testing, and security teams.
Certifications & Education
AWS Certified SysOps Administrator or Alibaba Cloud ACP/ACE certifications are preferred.
Bachelor’s degree or higher in Computer Science, Network Engineering, or related fields.
Nice-To-Haves
Familiarity with multi-cloud management platforms (AWS, Alibaba Cloud, Azure) or FinOps cost optimisation methodologies.
Experience in cloud security practices, including Web Application Firewall (WAF) and DDoS protection (Alibaba Cloud Anti-DDoS Premium, AWS Shield).
Exposure to big data/AI operations (e.g., Alibaba Cloud MaxCompute, AWS EMR).
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 3
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Engineer 3 to join our Global Customer Support team in India, who will be dedicated to understanding and resolving complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel, identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas. Identifies and responds to customer escalations and thoroughly document every customer interaction
Responsibilities
In this role, you will:
Understands and resolves complex customer requests via phone/email/chat/side channel/live support or any other support/communication channel. Identify adoption and upsell opportunities for customers and make the appropriate connections. Develops knowledge on multiple specialty areas.
Communicate complex concepts to customers. Anticipates customer questions and proactively responds with suggestions
Identifies and responds to customer escalations. Effectively work multiple support channels (chat, phone, social, etc). Work on one concurrency chat.
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Mentor or provide training to other team members in case management best practices.
Thoroughly document every customer interaction (email, phone, chat, side-channel communications). Thoroughly document every internal interaction (research, cross-team engagement). Captures technical details (logs, splunk queries, JIRA details, etc), and provides internal commentary, troubleshooting steps throughout the case. Follows established guidelines on tagging, categorizing, merging tickets. Contributes to Knowledge articles.
Manage incidents effectively during on-call shifts. While on-call triage SDM Escalations
Active participant in process improvement initiatives
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5-7 years of experience
Proven experience in a Technical Support Engineer, Application Support, or Support Engineer role, supporting complex software products or platforms
Strong programming/scripting troubleshooting skills in at least one of: JavaScript (preferably with Node.js) / Python / Java
API or enterprise software experience, including technical troubleshooting skills. Hands‑on experience with web technologies and APIs, including: REST APIs/ HTTP protocol concepts/ API testing tools such as Postman or curl / Webhooks
Solid understanding of networking and real-time communication, including: VoIP / SIP / WebRTC / TCP/UDP networking fundamentals / TLS/SSL
Strong debugging and troubleshooting skills across: Application logs and API calls, Network traces (packet captures, basic analysis), Browser developer tools (for web-based products)
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard (shifts / weekend rotation), on-call rotation weekend and holiday hours.
Ability to diplomatically address customer concerns and provide feedback
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Strong problem-solving skills and critical thinking
Location
This role will be Remote, and based in Ireland.
Travel
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
What we offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the Role
Checkout.com http://Checkout.com is on a mission to transform the shopping experience for millions of consumers. As a senior individual contributor in mobile, you’ll help design and build the products we put in the hands of our end users.
Working hand-in-hand with our engineering team and product leaders, you’ll be crafting high-performance, user-friendly experiences, which operate at scale. Your role will extend beyond writing code - you’ll define architecture, lead technical discovery, and help us build the foundations that underpin our consumer offering.
What you’ll be doing
- Architecting and building the mobile experiences that are used directly by millions of consumers around the world.
- Owning feature development end-to-end, from discovery through to development, and monitoring through to maintenance.
- Working closely with backend teams to ensure the underlying systems we build are aligned to support our mobile product evolution.
- Championing best practices across the technical domain (testing, monitoring, release strategy, etc) to strengthen our foundations as we build our products.
- Mentoring peers, reviewing code, and contributing to the long-term technical vision for mobile development at Checkout.com http://Checkout.com.
Should have
- Solid background in mobile technologies (e.g. working with at least one of: native iOS, native Android, React Native)
- Proven track record building scalable and highly performant consumer experiences across the mobile domain
- Experience building and maintaining mobile apps or SDKs used by a large, active, user base.
- Passionate about developer experience - clear APIs, great docs, and reliability at scale.
- Excellent communication skills and experience collaborating with product, design, and backend peers.
Nice to have
- Previous experience in payments, fintech, or other security-sensitive domains.
- Exposure to PCI compliance, tokenization, or secure data handling.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Задачи:
- Тестирование игровых механик, уровней, функциональных модулей игры (включая клиент и серверную часть);
- Создание и поддержание в актуальном состоянии тестовой документации;
- Проведение тестирования на разных устройствах и платформах (Web, Android, iOS);
- Взаимодействие с командой разработки и менеджерами проекта;
- Локализация и документирование дефектов;
- Участие в процессе релиза обновлений.
Требования:
- Опыт в тестировании приложений в сфере GameDev от года;
- Знание основ тестирования ПО: виды тестов, методологии, жизненный цикл бага;
- Навыки составления документации (тест-кейсы, чек-листы, баг-репорты);
- Понимание архитектуры игр (Unity);
- Умение находить нетривиальные сценарии поведения пользователя;
- Опыт работы с баг-трекинговыми системами;
- Понимание клиент-серверного взаимодействия;
- Умение собирать логи;
- Грамотная устная и письменная речь;
- Умение работать в режиме многозадачности.
Будет преимуществом:
- Опыт использования инструментов анализа производительности (Profiler в Unity/GameBench);
- Знакомство с системами аналитики (Appmetrica, Firebase, AppsFlyer и т.п.);
- Знание особенностей работы с мобильными устройствами (разные платформы, версии ОС, экраны и тд);
- Знакомство с инструментами управления релизами (TestFlight, Firebase App Distribution, Google Play Console);
- Умение работать с ADB, логами Android/iOS, анализировать краши (logcat, Xcode logs, Crashlytics и т.п.);
- Опыт тестирования интеграции с мобильными сервисами: IAP (встроенные покупки), push-уведомления, аналитика, авторизация через соцсети.
Условия:
- Зарплата от 110 000 ₽;
- Полная занятость, график 5/2.
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
WHAT YOU'LL BRING
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Exceptional verbal and written communication abilities. Professional fluency in both Spanish and English.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (or experience in a similarly modern and highly technical industry).
- Experience translating code, technical logic and user requirements to product and engineering requirements.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Задачи:
— Проектировать, внедрять и поддерживать DevOps инструменты для data pipeline и data платформ.
— Поддерживать и автоматизировать ETL процессы (например, Spark, Airflow).
— Создавать и управлять мониторингом и наблюдаемостью качества данных (DBT), data pipeline и систем хранения.
— Внедрять и поддерживать инфраструктуру хранения данных на AWS (S3, EC2, сеть).
— Интегрировать и поддерживать Project Nessie как транзакционный каталог для Data Lakes с семантикой, похожей на Git.
— Тесно сотрудничать с Data Engineers для обеспечения плавного деплоя, версионирования и масштабирования data jobs и pipeline.
— Автоматизировать деплой и CI/CD процессы с использованием GitLab CI/CD.
— Обеспечивать лучшие практики безопасности при работе с чувствительными данными.
— Писать автоматизацию инфраструктуры на Python, Bash, Ansible.
— Документировать системы, pipeline и DevOps процессы.
Требования:
— Опыт 5+ лет в DevOps / IT Ops / DataOps с практическим опытом работы с инфраструктурой, связанной с данными.
— Глубокие знания Linux (сеть, настройка ядра, оптимизация производительности).
— Практический опыт работы с Airflow, ClickHouse, DBT, Spark и Project Nessie.
— Солидные знания AWS сервисов (S3, EC2, IAM, сеть).
— Владение скриптингом и автоматизацией (Python, Bash, Ansible).
— Опыт работы с CI/CD пайплайнами (GitLab).
— Опыт работы с мониторинговыми стеками (Prometheus, Grafana, ELK).
— Знакомство с контейнеризацией и оркестрацией (Docker, Kubernetes).
— Понимание концепций управления данными.
— Сильные коммуникативные навыки и проактивный подход.
Плюсом будет:
— Опыт работы с потоковой обработкой данных в реальном времени.
— Знание инфраструктуры как кода (Terraform).
— Знакомство с безопасностью в data engineering (IAM, шифрование, контроль доступа).
— Опыт работы с высокопроизводительными системами или в торговой среде.
Задачи:
— Разработка и развитие сервисов промышленного инференса ML-моделей и LLM
— Построение централизованного слоя доступа к моделям и AI-сервисам
— Разработка платформенных компонентов для деплоя, версионирования и мониторинга моделей
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Не хотите искать каждый день?
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