Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
RESPONSIBILITIES
As a Data Scientist at Phantom, you’ll help shape our consumer products through rigorous analysis, experimentation, and reliable data. You’ll work closely with Product, Engineering, Design, and Growth to understand user behavior, identify opportunities, and guide product decisions.
- Analyze user journeys, activation, engagement, retention, and monetization to identify opportunities and recommend product improvements.
- Design and evaluate A/B tests, including hypotheses, success metrics, guardrails, sample sizing, and interpretation. Communicate uncertainty and distinguish observed relationships from causal effects.
- Define and maintain product metrics, and partner with Engineering to improve instrumentation and validate the data behind them.
- Build reusable analytical datasets and dbt models using SQL. Collaborate with Data Engineering on Snowflake, Dagster, and ETL pipelines to improve data quality and support analysis.
- Use Python for statistical analysis, modeling, and automation. Make your work reproducible, documented, and maintainable.
- Incorporate AI coding tools such as Codex, Claude Code, and Cursor into your workflow to accelerate development and analysis. Review and validate generated code, assumptions, and results.
- Independently lead ambiguous problems from initial question through analysis, recommendation, and measurement. Communicate clearly, challenge assumptions constructively, and influence priorities across teams.
QUALIFICATIONS
- 7+ years of experience in data science, product analytics, or a related field, with a demonstrated record of influencing product decisions.
- Strong foundation in statistics, including probability, statistical inference, hypothesis testing, regression, and sources of bias and confounding. Ability to select appropriate methods and explain their assumptions and limitations.
- Practical experience designing and analyzing A/B tests, including defining metrics, assessing statistical power, checking experiment validity, and translating results into decisions.
- Advanced SQL skills and strong proficiency in Python for data exploration, statistical analysis, and reproducible analytical workflows.
- Working knowledge of dbt, data modeling, and modern data platforms. Familiarity with orchestration tools such as Dagster and how ETL pipelines, dependencies, and refresh schedules affect downstream analysis.
- Hands-on experience using AI coding tools such as Codex, Claude Code, or Cursor in your regular workflow, with the judgment to verify correctness and maintain code quality.
- Experience partnering directly with product teams, ideally on consumer products, to understand behavior and improve activation, engagement, retention, or monetization.
- Ability to independently structure ambiguous problems, prioritize work, and communicate recommendations to technical and nontechnical partners.
- Curiosity, initiative, and a willingness to learn unfamiliar systems and follow through on useful work.
NICE TO HAVE
- Experience working with Snowflake, including querying large datasets and understanding query performance and cost.
- Experience with crypto, tokenized assets, finance, or fintech.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
УдалённоWe strongly encourage candidates of all backgrounds to apply
Our client, a fast-growing online casino startup preparing for a new market launch, is seeking an experienced. to take full ownership of affiliate strategy and growth.
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We're looking for a Marketing Design Team Lead who is equal parts creative leader, marketer, and AI geek, someone who knows how to achieve business goals through visuals that actually sell. Lead, mentor, and scale a team of 3 to 6 AI-driven Creative Designers - grow people, not just output;
As a Senior Salesforce Developer – Field Service at Omnidian, you will design, develop, and optimize Salesforce Field Service solutions that power our technician experience and field operations. Design, develop, and maintain scalable Salesforce Field Service solutions using native platform capabilities and custom development.
We are looking for a highly skilled and experienced Full Stack Senior Software Engineer (SDE-3) to join our team. In this role, you will own large features end-to-end—from design to production—drive key architectural decisions, and mentor junior developers.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
QRT is expanding its global Network Operations capability to provide first-class 24/7 operational support for critical global network infrastructure. The Regional Lead will manage and develop the Network Operations team within their region, ensuring stable, efficient, and timely support.
The role will provide regional leadership, operational oversight, incident coordination, and continuous service improvement. The successful candidate will act as the primary regional escalation point for Network Operations, working closely with global infrastructure teams, SMEs, vendors, connectivity providers, and internal stakeholders.
This is a hands-on leadership role suited to an experienced network operations professional who can combine technical depth with people management, process ownership, and a strong operational mindset.
Responsibilities
Regional Team Leadership
Lead, manage, and develop the regional Network Operations team.
Provide day-to-day management, giving technical and process guidance to engineers.
Ensure appropriate regional coverage, handover quality, rota management, and operational readiness.
Build a culture of ownership, accountability, collaboration, and continuous improvement.
Act as the regional escalation point for operational issues, people matters, and service risks.
Support hiring, onboarding, training and development of regional Network Operations engineers as the team expands.
Own regional vendor and connectivity-provider escalation processes, ensuring outages, RFOs, recurring issues and service-performance concerns are reviewed and driven to improvement.
Global Collaboration
Work closely with the Global Network Operations Lead and peer Regional Lead to ensure consistent global standards.
Support follow-the-sun operational processes across APAC, EMEA, and other regions.
Represent regional Network Operations in meetings with Infrastructure, Engineering, Trading, Security, and other internal teams.
Ensure regional issues, risks, resourcing needs, and service improvements are clearly communicated to global leadership.
Operational Oversight
Lead regional response for network incidents, ensuring timely escalation, coordination, and stakeholder communication.
Be accountable for the quality, timeliness and effectiveness of regional incident triage, escalation, resolution and prevention.
Support engineers during complex or high-priority incidents, coordinating with SMEs, vendors, and global teams as required
Manage operational BAU activities and out-of-hours network changes
Review service performance and identify opportunities to improve operational processes, tooling and provider performance
Maintain operational discipline around ticket quality, change controls, incident updates, and documentation.
Reliability, Monitoring and Automation
Drive modern monitoring techniques and tooling to detect, investigate, and respond to incidents quickly.
Promote proactive detection of potential incidents through monitoring, alert review, trend analysis, and service health reporting.
Identify opportunities to improve alert quality, reduce noise, automate repetitive tasks, and improve operational efficiency.
Work with the team as well as engineering and automation teams to mature Network Operations practices.
Establish and maintain clear SLIs, SLOs and operational KPIs for network services, using them to drive prioritisation, risk reduction and continuous improvement.
Maintain and improve runbooks, knowledge articles, troubleshooting guides and operational documentation to enable faster and more consistent incident resolution.
Required Skills and Experience
Experience leading or supervising a Network Operations, NOC, infrastructure support, or similar technical operations team.
Strong people-management skills, including coaching, performance management, workload planning, and team development.
Ability to lead during high-pressure incidents and coordinate across multiple technical teams.
Strong stakeholder-management and communication skills.
Experience managing operational rotas, handovers, escalations, and out-of-hours support models.
Comfortable working in a global, follow-the-sun environment.
Experience supporting complex environments such as low-latency trading, high-performance compute, global WAN, or other business-critical infrastructure.
Background in Networking demonstrated by certifications or academic education.
Working Pattern
This role operates within a global Network Operations team. Participation in on-call, out-of-hours escalation, maintenance windows, and major incident response will be required, consistent with the operational nature of the team
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore
About the Role
Cloudflare is looking for a highly organized and detail-oriented Recruiting Coordinator to be a cornerstone of our hiring engine in Singapore. This isn't just about managing calendars; you'll be a key player in bringing structure to our hiring efforts, ensuring an exceptional global candidate experience, and supporting the high-quality hiring decisions that drive our mission forward.
If you're someone who thrives in a collaborative, fast-paced setting, possesses a keen eye for detail, and is dedicated to delivering positive experiences, we want to hear from you. You'll work closely with recruiters, hiring managers, and interviewers, ensuring every candidate interaction truly reflects Cloudflare's best. This is a fantastic opportunity to launch or pivot into a career in Talent Acquisition, where your organizational skills and candidate-centric approach will directly influence our ability to attract top talent and shape their perception of Cloudflare.
Responsibilities
Manage interview logistics across various formats (video, phone, and in-person) with precision and efficiency, ensuring a seamless experience for all participants.
Deliver an exceptional candidate experience, both virtually and in-person, demonstrating empathy and a customer/candidate-oriented approach.
Utilize applicant tracking system, scheduling tools, dashboards, and candidate trackers to ensure accuracy and maximize efficiency for Cloudflare’s Interview Experience program.
Handle sensitive and confidential information with the utmost professionalism.
Communicate clearly, directly, and transparently with candidates, recruiters, and internal stakeholders
Partner with Recruiters and Hiring Managers to streamline processes and contribute to cross-functional recruiting operations projects and improvements.
Actively identify opportunities for process enhancements and suggesting solutions, as well as supporting program initiatives where bandwidth allows.
Collaborate with and provide mutual support to team members on shared tasks and challenges.
Desirable Skills, Knowledge, and Experience
Experience in a fast-paced environment where exceptional
organizational skills
,
high-volume coordination
, or extensive
client/customer support
were essential.
Proven ability to prioritize tasks and manage time effectively.
Maintain meticulous attention to detail, even under pressure.
Consistently meet deadlines and service standards.
A resourceful and proactive approach to identifying and resolving routine challenges independently.
Quick to learn and adapt to ambiguous or changing situations.
View mistakes as opportunities for growth.
Outstanding written and verbal communication skills.
Able to engage professionally and empathetically with diverse stakeholders.
Possess a strong collaborative spirit.
Build positive professional relationships and contribute to a supportive team environment.
A genuine passion for delivering positive experiences.
Lead with empathy and assume good intentions in all interactions.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to play a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups
Responsibilities
In this role, you’ll:
Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business.
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
Forecast the business, including revenue, opportunities with expected annual run-rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross-sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Demonstrated track record of growth of business, growth strategy development and execution.
Challenger mindset with appetite to acquire new business and customers
Record of delivering market driven results, especially to scale and enterprise customers
Capable to understand English as business level and communicate in writings
Desired:
Deep experience working with telecom companies, carriers, or global communications platforms
Software, SaaS, CPaaS or CCaaS experience with AI capabilities
Fluent verbal communication in English
Cloud Technology Sales - IaaS/PaaS, virtualization, security
Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
Location
This role will be remote, and based in Japan.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately up to 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
Join Catawiki as a
UX Designer
shaping the experience of buying and selling special objects, from discovery through to the experience after a sale. This role is not tied to a single product vertical: its scope can sit within Demand (buyer-side features), Supply (seller-side features) or Fulfilment (post-sale experiences, including payments, shipping and customer service).
You'll bring a connected view of the marketplace to your product area, understanding how buyer, seller and post-sale experiences influence one another. You'll identify where people need support and where design can make the greatest difference, balancing customer needs, business goals and technical constraints. You'll lead through your work and influence, rather than people management.
What You'll Do
Lead design for parts of the seller and expert experience, from research and early concepts through prototyping, delivery and learning after launch.
Use customer research, behavioural data and business insight to frame problems, identify needs and prioritise design opportunities.
Turn complex problems into clear journeys, interaction and interface designs, prototypes and service flows. Test ideas with customers and colleagues, and use what you learn to improve them.
Partner with Product Managers, Engineers, Data Scientists, UX Writers, supply stakeholders and other designers to shape and deliver solutions.
Balance user empathy with business goals and technical constraints, connecting your design decisions to measurable customer and commercial impact.
Contribute to design systems and shared patterns that create coherent experiences across Catawiki.
Use Figma and practical AI-assisted workflows to explore ideas and build prototypes, applying judgment to the outputs.
Communicate your thinking clearly, tell the story behind your decisions and iterate in response to feedback.
Navigate ambiguity and competing priorities, getting up to speed quickly with the aim of contributing productively within your first month.
What You'll Bring
5+ years of experience owning UX or product design work end to end
, with a portfolio showing how you approached complex problems, the decisions you made and the outcomes you contributed to.
Strong interaction design, prototyping and visual communication skills
, with an understanding of how to use and improve design systems and shared patterns.
Experience conducting or contributing to customer research and translating research
, data and direct feedback into design decisions.
Strong Figma skills and practical experience using AI for design ideation or prototyping
, alongside a willingness to keep experimenting.
Clear, structured communication in English
and the ability to explain your approach to design and non-design partners.
Structured problem solving, independent decision-making and systems thinking
: understanding how decisions within one product area affect connected journeys and the wider marketplace.
The ability to manage stakeholders
, collaborate across disciplines and influence decisions without formal authority.
Adaptability and openness to feedback as priorities
, processes and design tools evolve.
Helpful experience
Working in a smaller product company, e-commerce platform or marketplace.
Designing seller journeys or working on marketplace experiences.
Delivering in less structured environments with several competing priorities.
How We Work
Across disciplines
: You'll work closely with Product Managers, Engineers, Data Scientists, UX Writers, supply stakeholders and other designers, bringing customer needs, business goals and technical constraints into shared decisions.
From evidence to iteration
: Customer research, behavioural data and direct feedback help shape the work. You'll explore and test ideas, iterate with customers and colleagues, and keep learning after launch.
With ownership and openness
: You'll own design decisions, explain your rationale and bring feedback into the process. Clear communication and influence matter more than formal authority.
With shared patterns and practical tools
: We use Figma, design systems and shared patterns to build coherent experiences. AI-assisted workflows and rapid prototyping help us explore ideas and test assumptions, with design judgment guiding how we use the results.
Where You’ll Be
This is a
Hybrid
role based in Lisbon.
You will work from our
Lisbon Hub
a minimum of 2 days per week.
At this time, we are only considering candidates who are already based in the
Portugal
. As a result, visa sponsorship and relocation support are not available for this position.
In Return
You'll be part of an enthusiastic, highly motivated team of
800+ Catawikians
.
A competitive
Annual Gross Base Salary
depending on your level, competencies, and overall experience.
Meal Allowance Card
stipend per working day, in addition to salary.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
As an
Engineering Manager
for CS Tech at Catawiki, you’ll lead and develop a team of 7–10 engineers, shaping the technology at the heart of our customer support experience. Your mission is to delight customers, especially when things don’t go to plan, by building tools that strengthen our AI Frontline and enable the entire Customer Service department to resolve issues quickly, fairly and consistently.
You’ll own the technical direction and partner closely with Product, Design and CS to turn customer insights into better answers, simpler workflows and smooth handovers between AI and people.
By combining technical judgement with empathetic leadership, you’ll help engineers experiment, take ownership and grow while delivering reliable systems. Your influence will extend beyond your team - the decisions you make will shape how AI and people work together to earn customer trust and deliver exceptional support at scale
What You'll Do
You'll help shape Catawiki's post-order journey by leading the team and the technical decisions behind a more reliable shipping experience. Your work will connect customer needs, engineering quality, and the team's growth.
Lead and grow the team
: Build a culture of ownership, accountability, and continuous improvement.
Set technical direction
: Drive system ownership for the Fulfilment domain, ensuring scalable, maintainable architecture that supports long-term product ambitions.
Improve the CS experience
: Reduce post-order friction and increase reliability for buyers and sellers.
Shape the roadmap together
: Partner with Product and UX to translate business priorities into technical strategy and deliver customer-centric solutions.
Enable better delivery
: Establish engineering standards, improve delivery processes, and introduce measurable quality metrics to help the team deliver faster and with higher quality.
Balance today and tomorrow
: Address immediate delivery needs alongside strategic platform improvements in an evolving scale-up environment.
What You'll Bring
You measure what matters, stay close to the details when needed, and know when to guide versus when to step in. You balance technical leadership with people leadership and care about the team, the systems, and the outcomes they own.
Software engineering foundation
: You bring 5–10 years of software engineering experience.
People leadership
: You have proven experience (3+ years) coaching and developing Engineers, managing performance, and supporting career progression.
Cross-functional collaboration
: You've worked in product teams, partnering effectively with Product, UX, and business stakeholders.
Technical judgement
: You're confident guiding architectural trade-offs and decisions about complex systems.
End-to-end ownership
: You tackle problems through to resolution and move solutions forward through ambiguity.
Clear communication
: You manage stakeholders effectively and influence across teams and seniority levels.
Relevant domain experience (
nice to have
)
: Experience in marketplaces, e-commerce, or scale-ups.
If you're excited about this role but your experience doesn't perfectly match every requirement, we encourage you to apply anyway. You might be exactly who we're looking for.
How We Work
You'll be part of our growing Engineering and Product Hub in Portugal, working across locations and disciplines to improve customer service for buyers and sellers.
You'll work with engineering teams across Amsterdam and Lisbon as part of our growing engineering and product hub in Portugal.
You'll collaborate with stakeholders across product, design, data, and commercial teams.
You'll balance strategic thinking with hands-on execution in an environment that values clarity, ownership, and measurable impact.
Where You’ll Be
This is a
Hybrid
role based in Lisbon.
You will work from our
Lisbon Hub
a minimum of 2 days per week.
At this time, we are only considering candidates who are already based in the
Portugal
. As a result, visa sponsorship and relocation support are not available for this position.
In Return
You'll be part of an enthusiastic, highly motivated team of
800+ Catawikians
.
A competitive
Annual Gross Base Salary
depending on your level, competencies, and overall experience.
Meal Allowance Card
stipend per working day, in addition to salary.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Hong Kong
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
Looking to work with the best team in the business? You found it. We are innovative and love to try new things. We empower team members to lead their own project and do what they think is best for the business, while supporting and guiding when needed. We love what we do and have fun doing it.
Job Overview
We’re looking for a proactive, creatively minded operations lead to manage the approval process and asset systems for our licensed promotions and location-based entertainment (LBE) programs.
This role connects the dots between creative development, brand management, and operational delivery — ensuring that every partner activation, promotion, and experience meets our visual standards, storytelling intent, and guest expectations.
You’ll be the core driver of creative flow — managing submissions, tracking assets, and guiding partners through the approval pipeline from concept to launch.
Location and Work Arrangement
This role is based at our Hong Kong office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Creative Operations & Approvals
Manage the global creative approval workflow for all licensed promotions.
Serve as the central point of contact for partners and internal teams throughout the creative review process.
Coordinate feedback loops with brand, design, and marketing teams to ensure consistent visual identity and tone across assets.
Maintain the My Media Box licensing approval system for submission status, feedback, and final approvals.
Oversees promotional materials and premium development from concept to final production including review of gray models, molds, packaging, etc.
Drive efficiency in how creative materials move through the pipeline — identifying bottlenecks, improving turnaround times, and enforcing version control.
Ensure accurate tagging, cataloging, and accessibility of promotional assets for internal and external users.
Provide training and guidance to partners and teams on how to navigate the approval and asset systems effectively.
Cross-Functional Collaboration
Review licensee product submissions including attraction designs, marketing collateral, press releases, TV commercials, and websites to provide feedback and recommendations
Collaborate with creative director and project manager to provide succinct creative direction
Manage timelines for promotional launches.
Act as the creative operations bridge between marketing, design, and external licensees — ensuring clarity, consistency, and speed.
Support the distribution of toolkits, guidelines, and asset libraries that help partners self-serve and stay on brand
What You'll Bring
Bachelor’s Degree
3-5 years marketing and creative experience\
Ability to influence peers and manage both up and down to drive goals
Ability to multi-task and manage 15-20 projects simultaneously
Team player able to execute tactically, as well as having the strong communication skills to inspire others
Knowledge of Office applications and presentation software
Strong verbal and written communication skills
Experience working with My Media Box or other approval systems is a plus
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Responsibilities:
— Support PR strategies and campaigns for tech and business clients.
— Build relationships with UAE journalists and editors.
— Pitch stories, interviews, and expert commentary to relevant media.
— Secure earned media coverage through editorial pitching.
— Participate in client meetings and take ownership of assigned deliverables.
— Prepare PR materials, monitor coverage, and report on results.
Requirements:
— 3+ years of PR experience, preferably in an agency, tech company, or startup.
— 3–5+ years based in Dubai/UAE, with strong local market knowledge.
— Fluent English and Arabic.
— Proven experience in media relations and editorial pitching.
— Strong understanding of UAE business and tech media.
— Experience working directly with clients and managing PR deliverables.
— Excellent communication, writing, and organizational skills.
Benefits:
— Competitive salary package.
— Official UAE employment with visa sponsorship and medical insurance.
— Exciting projects with ambitious tech and business clients.
— Opportunity to work alongside experienced PR professionals.
— Supportive, collaborative, and dynamic team environment.
— Professional growth and career development opportunities.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
We’re looking for an Emirati
Rider Engagement Associate
to join our UAE team. In this role, you’ll help us support the execution of rider commercial perks and partnerships, road safety initiatives, and seasonal engagement campaigns across the UAE. The role will grow to take ownership of specific workstreams related to these initiatives and will report directly to the Middle East Rider Engagement Manager.
The Rider Engagement team sits within Rider Operations and is responsible for delivering a market-leading proposition for the UAE rider fleet. The team focuses on improving rider experience, engagement, and retention through initiatives such as rider communications, in-person events, perks and partnerships, and intel gathering & reporting.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo’s non-monetary rider proposition in the UAE.
Support the creation and rollout of engaging rider communications and campaigns.
Support the planning and execution of rider road safety programmes, including hosting workshops and collaborating with internal and external stakeholders such as local authorities and the Public Affairs team.
Track and report on the success of initiatives (e.g. rider satisfaction and redemption rates).
Organise and execute in-person rider activities and events, such as rider Iftars during Ramadan and heat-relief campaigns during the summer months.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
1–3 years of experience in Operations, Partnerships, Sales, Marketing & Community Engagement.
Bachelor’s degree in Business, Marketing, Communications, or a related field
Strong written and verbal communication skills in English (Hindi/Urdu is a plus)
Ability & interest to craft clear and engaging communications for rider campaigns
Comfortable conducting market research and external outreach
Experience coordinating events, workshops, or engagement initiatives is a plus
Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus
Why Join Us?
At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
leadHong Kong
География найма не уточнена
УдалённоRemote - Japan
Lisbon, Portugal; As a result, visa sponsorship and relocation support are not available for this position
Lisbon, Portugal; As a result, visa sponsorship and relocation support are not available for this position
Hong Kong
ОфисSingapore
УдалённоleadRemote, Canada; Remote, United States
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief