Senior Salesforce Developer, Field Service

Responsibilities: — Design, develop, and maintain scalable Salesforce Field Service solutions using native platform capabilities and custom development. — Configure and customize Field Service functionality including Work Orders, Service Appointments, Service Resources, Service Territories, Work Types, Scheduling Policies, Dispatcher Console, and Field Service Mobile. — Build modern Lightning Web Components (LWC), Apex services, Flows, and Platform Events to support technician and dispatcher experiences. — Develop mobile-first solutions to improve field technician productivity and customer service. — Leverage AI-assisted development tools to accelerate software delivery, improve code quality, and automate repetitive tasks. — Design and implement AI-powered Salesforce solutions using Agentforce, Einstein AI, Prompt Builder, and Model Builder. — Build intelligent automations to enhance technician recommendations, work order routing, knowledge retrieval, and operational decision-making. — Evaluate emerging Salesforce AI capabilities and recommend practical use cases. — Partner with Product and Operations teams to identify AI opportunities to reduce manual effort and improve efficiency. — Develop high-quality solutions using Apex, Lightning Web Components, SOQL, Flow, Platform Events, and Custom Metadata. — Balance declarative configuration with custom development for scalable, maintainable solutions. — Ensure applications meet Salesforce best practices for security, performance, scalability, and governor limits. — Perform code reviews, maintain automated testing, and contribute to engineering standards and platform quality. — Build and maintain integrations between Salesforce Field Service and enterprise applications using REST APIs, event-driven architectures, and platform-native integration capabilities. — Design reliable automation supporting scheduling, dispatching, technician workflows, and customer communications. — Collaborate with cross-functional teams to improve operational processes through intelligent automation and platform enhancements. Requirements: — 5+ years of hands-on Salesforce development experience with Service Cloud and Salesforce Field Service. — Strong experience customizing Field Service capabilities including Work Orders, Service Appointments, Service Resources, Service Territories, Dispatcher Console, Scheduling Policies, and Field Service Mobile. — Proficiency in Apex, Lightning Web Components (LWC), SOQL, Flow, Platform Events, and Custom Metadata. — Experience building integrations using REST APIs and Salesforce integration patterns. — Demonstrated experience using AI-assisted software development tools such as GitHub Claude Code, OpenAI Codex, or similar. — Experience designing or implementing Salesforce AI capabilities such as Agentforce, Einstein AI, Prompt Builder, or AI-powered automation. — Strong understanding of Salesforce security, governor limits, data modeling, and platform architecture. — Experience working in Git-based, source-driven development environments with modern CI/CD practices. — Proven ability to own features from design through deployment and production support. Benefits: — Outstanding benefits including family medical, dental, vision, disability, 401(k) administration with $1k match per year, and paid time off. — 12 weeks of paid parental leave for all full-time employees after 1 year, and four-week paid sabbatical leave after four years. — Competitive total compensation package including monthly health insurance premiums, bonuses, and long-term stock options. — Inclusive culture with affinity groups supporting diversity and inclusion. — Mentorship and investment in employee growth with prioritization for future opportunities. The role is based in Bangalore. Omnidian is a fast-growing Series C tech-enabled service company focused on performance assurance for distributed solar and energy storage industries. The candidate will be a founding member of the India team building a new hub. The company embraces AI-assisted development and modern engineering practices. The position requires collaboration across Product, Operations, Customer Experience, and Engineering teams to deliver intelligent field service solutions.