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Workplace: none About us At Praktika.ai , we're on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We've done this by building a fully automated language tutoring experience powered by generative AI avatars. After raising $30 million in Series A funding, we're growing and looking for a Creative Strategist to join us. We're a small, global team pushing the boundaries of what's possible in language learning. We like independent self-starters who work well in a team and on their own, and who enjoy the pace of an early-stage startup. About the role You'll join our creative team, reporting directly to our Creative Manager. This is a strategist and producer role. You'll own our paid creative from first idea to live test: what we make, how good it is, and making sure every piece gets shipped and tested. You'll run all production across UGC, AI video and statics, and work closely with UA and media buyers to learn from the results. This is a performance role first, not a design role. You'll be judged on what the creative does in-market, not on how it looks. You don't need to be a media buyer, but you do need to understand UA well enough to make creative decisions from the numbers. What you'll do Ideas and strategy Own the creative ideas behind our paid campaigns across web, web-to-app and app (iOS and Android) on Meta, TikTok, Google, Apple Search Ads, AppLovin and Snapchat Turn performance data, competitor ads and audience research into the next round of concepts Test hooks, angles and formats, each with a clear hypothesis, and feed the results back into briefs Production and quality Own all creative production: UGC, AI video and statics Write briefs for designers and UGC creators that spell out the angle, audience, references, models, tools and specs, so nobody has to come back with questions Specify the right AI model for each shot. Different models win at different things, and you'll know which one to call for. Hold the quality bar and keep the brand consistent across everything that ships Full cycle, brief to test Take every creative from brief through production to a live test Work with UA and media buyers on test structure and on what to scale or kill Read the results across the full funnel (hook rate, hold rate, CTR, CPM, CVR, CPA, ROAS) and know which metric is misleading you on a given creative Making it faster Build automated processes, prompt libraries, templates and batch pipelines that increase output and cut repetitive work Keep up with new models and bring the good ones into the workflow Document the processes so the team can run them What we're looking for 2+ years in creative strategy for paid acquisition, ideally as a creative manager, creative lead or creative strategist working alongside a performance or UA team Strong creative judgement: you come up with the ideas and hold a high quality bar You've owned creative production end to end, including directing designers, editors and UGC creators You've owned creative against a CPA or ROAS target and can walk us through specific numbers Solid UA knowledge: account structure, testing frameworks, learning phase, creative fatigue, how the algorithm allocates spend, and why a creative with great upper-funnel metrics can still be the worst in the account You understand how channels differ: web vs web-to-app vs app install, iOS vs Android, and Meta, TikTok, Google, Apple Search Ads, AppLovin and Snapchat. You know why the same creative can win on one and lose on another, and how ATT and iOS attribution change what you can read from the numbers. Comfortable in Meta Ads Manager and TikTok Ads Manager AI-native. You know the current video, image and voice models and what each is good at: Video: Veo, Kling, Seedance, Sora, Runway, Wan and Hailuo Image: Nano Banana, Midjourney and Flux Voice: ElevenLabs You can explain why you'd pick one over another for lip-sync, character consistency, product close-ups, motion or cost per second. Hands-on with agentic AI tools like Claude, Codex, Cursor or Antigravity. You use them to build automations and small scripts, not just to chat. A portfolio of ad work you briefed or directed at volume, with results attached. When you apply, include at least two ads with the platform, spend, hook rate, CTR and CPA for each. We won't review applications without numbers. It would be great if you have Scripting or automation experience (APIs, batch pipelines, no-code tools) Experience at a subscription app or in edtech A film or production background Why join Praktika We expect dedication and hard work, and we reward it. Our compensation reflects the effort and results you bring. Top-tier salary Equity that grows with your impact through stock options 26 days' holiday plus bank holidays (34 days a year) Yearly offsites (recent ones were in Istanbul and Morocco) Health and wellness benefits through SafetyWing A full AI toolkit, including Claude, Cursor and Codex An annual learning budget of up to $1,000 Interview process Application review (with the numbers above) Intro call with our Talent team Portfolio deep dive with our Creative Manager Practical task Final interview with our CEO We'll give you feedback throughout the process.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. WHAT THIS ROLE MEANS AT HIGGSFIELD At Higgsfield, growth runs on data, and this role owns it. This role owns the analytical engine behind growth: - Data parsing & pipelines - Dashboards & reporting - Funnel analysis - Insight & hypothesis generation YOU MAKE SURE: - The growth team always knows what's working, what's not, and why - Every channel, cohort, and funnel step is measured accurately - Hypotheses that could grow reach and revenue are surfaced constantly - Decisions are made on data, not gut feeling You are the person who turns raw data into growth. WHAT YOU WILL DO Data & Analytics - Parse, clean, and structure data from multiple sources: product, marketing, and payments. - Own ETL processes. - Build and maintain dashboards the growth team will use daily. - Analyze the full funnel, from acquisition and activation to conversion, retention, and revenue, and find where we're suboptimal. - Reconcile numbers across Sheets, dashboards, and analytics tools. Insights & Hypotheses - Constantly look for insights: anomalies, patterns, and opportunities. - Generate and prioritize hypotheses that could increase our reach and revenue. - Turn analysis into clear, human-readable recommendations: visualize data for humans, not for other analysts. - Flag inconsistencies, broken tracking, or incorrect assumptions early, and drive fixes. Enabling the Growth Team - Answer the team's data questions fast, so growth managers can move without waiting. - Help design experiments and measure their results honestly. - Automate repetitive workflows: - Data collection - Reporting - Dashboard refreshes - Use tools like Google Sheets, SQL, Python, APIs, or scripts – we use AI heavily, so resourcefulness beats syntax. - Reduce manual work and increase reliability as volume scales. WHO WE’RE LOOKING FOR We’re looking for a high-agency https://www.highagency.com analyst. You should have: - Proficiency in Google Sheets and SQL. - Python at entry level is fine – we use AI heavily, resourcefulness matters more than syntax. - Understanding of ETL processes and how data moves between systems. - Ability to visualize data for humans: clear, decision-ready charts. - An always-on instinct for insights. - Resourcefulness, responsibility, and an ownership mindset: you get things done. - Clear written and spoken English, B2+ level. Backgrounds that often do well: - Data or marketing analytics with strong execution bias - Growth Ops / BizOps people - Early startup analysts who built reporting from scratch WHAT THIS ROLE IS NOT This role is not a fit if you: - Wait to be told what to analyze - Prefer building models over driving decisions - Need perfect data before you can say anything useful - Are uncomfortable presenting findings and pushing back - Want predictable 9–5 workdays HIRING PROCESS - Screening call (30 min) - Hiring-manager screen (30 min) - Business case (1 hour) - Take-home with real-shaped data (7 days, ~10–12 hours of work) - Team interview (60 min) - Paid on-site trial (1 month) WHAT WE OFFER - Competitive base salary in USD, based on your experience, skills, and the scope of the role. - Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth. - Relocation support to Almaty for candidates moving from another city or country. - A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company. - Opportunities for professional growth, ownership, and career development as the company scales. - Company-provided equipment, meals, transportation, or other office benefits.

Location: Berlin Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. THE OPPORTUNITY:   As our People Intelligence/Apps Technical Product Manager within the People Strategy & Insights team, you'll be a critical part of developing our agentic enablement platform and responsible for building and shipping the People applications that power how we hire, develop, and grow our team — from workforce planning tools to AI-augmented performance and org design solutions. Reporting to our Director of People Strategy & Insights and collaborating closely with People Partners, Leaders, FP&A, IT, and AI and Platform Engineering, you'll translate complex People domain challenges into elegant, scalable products that make a real difference in how we operate. At Taxfix, we're building an AI-native company — and this role sits right at the heart of that mission. YOUR RESPONSIBILITIES - Develop a deep understanding of the employee as “Builder” concept, and map the requirements different parts of the organisation have to unlock the capability of Engineers and non-Engineers to ship agentic workflows. - Design and implement AI-augmented tools and human-AI collaboration patterns, experimenting with emerging techniques to push the boundaries of what's possible in People operations. - Build, iterate, and continuously improve People applications using no-code and low-code platforms such as Claude Code, Notion, n8n, Google Cloud Apps, and other AI tools — owning the full product lifecycle from concept through delivery and optimisation. - Lead the continued adaption of Product mindset and ways of working across the People function, including the development and on going refinement of the People Products Roadmap. - Translate stakeholder needs into a prioritised People applications roadmap, balancing day-to-day operational demands with longer-term strategic initiatives and a clear build-vs-buy framework. - Build and maintain integrations across the People tech stack — including HiBob, Ashby, Peakon, and Postgres — ensuring seamless data flows, strong data integrity, and reliable automation via n8n. - Lead change management for new applications and features, creating documentation, training materials, and enablement sessions, then gathering feedback to iterate rapidly. - Partner with PSI leadership, People Partners, Workforce Planners, and FP&A, while collaborating with IT and Engineering to ensure all solutions meet IT security and privacy standards. YOUR PROFILE - You bring 5+ years of experience in technical product management or a closely related role, with a proven track record of building and shipping internal tools end-to-end. - You have hands-on experience building with AI tools such as Claude, GPT, or Google AI Studio, and you think naturally about how to design effective human-AI collaboration patterns. - You are a curious PM that is not afraid to challenge the status quo in a pragmatic and constructive way. - You are thinking in systems, understanding the economical aspect of internal processes and products and how those can create value. - You are technically fluent, comfortable working with APIs, webhooks, SQL, and cross-system data flows, and you know when to bring in Engineering versus when to build it yourself. - You have a product mindset: you manage roadmaps, prioritise ruthlessly, and deliver incremental value in fast-paced environments, all while keeping the end user's experience front and centre. - You are highly proficient with no-code and low-code platforms, Notion, n8n, AppSheet, Google Cloud Apps, or similar, and you're comfortable designing data models that support complex business logic and reporting. - Experience in People or HR tech, workforce planning, or org design is a strong plus, as is a background in high-growth startup or scale-up environments where ambiguity is the norm, not the exception. WHY TAXFIX?  - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Location: Australia; Sydney, New South Wales, Australia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity OKX offers deep liquidity, competitive tiered fee structures, and low-latency infrastructure across spot, perpetuals, and options, built for traders who need scale and speed This is a strategic hire to build and own OKX's HFT/proprietary trading relationships in the Australian market What You’ll Be Doing Providing exposure to digital asset products to your network of traders (proprietary trading groups, high frequency traders, and others), and building this network with OKX's support and resources Developing a strategy to serve traders interested in exposure to digital asset products, including building a pipeline of prospects Managing the sales cycle for traders end-to-end, including working with OKX's: - technical experts to answer product questions; and - business leads to align on commercials for each deal. Taking product feedback from traders, then communicating this internally to support product improvements Negotiating commercial terms with prospects, including fee tier structures, rebates, and liquidity provision incentives Coordinating onboarding of new accounts, including wholesale/sophisticated investor classification, KYC, and legal documentation, working closely with OKX's Compliance and Legal Teams Supporting technical integration conversations (API/FIX connectivity, colocation where relevant) alongside OKX's technical team Representing OKX at industry events, conferences, and trading community gatherings to build and maintain relationships Managing and growing existing accounts post-onboarding, including upselling to higher fee tiers or additional products What We Look For In You Existing relationships with market makers, proprietary trading firms, or trading infrastructure providers At least 4 years of experience in business development or sales: - Ideally, in industries relating to trading (for example: derivatives, CFDs, FX, commodities - with direct client experience at trading firms, proprietary trading groups, commodity trading advisers) - With experience at a regulated exchange, broker, futures commission merchant, order management system, data provider or similar Desire and capability to own a business line in the Australian market for a leading, global digital asset exchange Interest in digital assets and novel financial products and infrastructure Understanding of market microstructure, maker-taker fee models, and how HFTs/proprietary trading groups evaluate exchange venues Familiarity with API- or FIX-based trading relationships (technical fluency not required, but comfort discussing integration requirements) Track record of managing multi-stakeholder commercial negotiations Based in Australia, ideally Sydney Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Australia; Sydney, New South Wales, Australia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Develop a pipeline of affiliates and partners, with audiences and communities to be referred to OKX. Affiliates and partners will be defined broadly based on fit, and may include a combination of: key opinion leaders, influencers, trading groups, websites, event organisers, professionals in relevant industries, and other companies serving customer bases with related interests. Build the business case for signing affiliates and partners to work with OKX online and at in person events. Build relationships with affiliates and partners, negotiate commercial terms, and facilitate contract execution to begin working with them. Develop, manage, and optimize affiliate campaigns. Improve the performance of existing affiliates. What We Look For In You 3+ years of affiliate marketing/ business development experience in the digital asset space, or a related sector. Candidates with existing books of affiliates will be preferred. Experience in building large affiliate networks from start to finish. Results oriented and comfort with interpreting performance data. Experience with analytical tools and reporting such as Google Analytics, Amplitude or others. Understanding of fundamental affiliate customer acquisition KPIs and optimization methods to improve performance through data analysis and segmentation Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Riyadh Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job Description We are seeking an elite Enterprise Sales Manager in Riyadh to bring our global payment infrastructure to Saudi Arabia’s largest enterprises. This is a rare opportunity for a relentless dealmaker to connect the Kingdom’s leading brands to the global digital economy. Backed by our world-class tech stack, you will drive complex, high-stakes contracts and be rewarded with an unrivalled, uncapped recurring commission structure. 🌍 THE ROLE: GLOBAL SCALE, ENTERPRISE IMPACT You will own the end-to-end enterprise sales cycle, acting as a strategic advisor to C-level executives while collaborating with our global internal teams. You will: - Architect Global Growth: Identify, target, and conquer top-tier enterprise accounts, building a robust, high-value pipeline across key industries in the Saudi market. - Close High-Stakes Deals: Drive the adoption of our cutting-edge, cross-border payment solutions to major regional and global players through strategic executive networking, industry events, and direct outreach. - Own the Enterprise Cycle: Orchestrate complex, multi-layered enterprise sales cycles. Act as the trusted strategic advisor for prospective clients and the primary quarterback for internal global stakeholders. - Command the Room: Deliver compelling, data-driven pitches and highly tailored proposals that demonstrate exactly how Checkout.com http://Checkout.com's global capabilities solve complex local and international payment challenges. - Collaborate Globally: Partner seamlessly with cross-functional, global talent across Technology, Product, and Business teams to align our world-class architecture with the specific needs of Saudi enterprises. - Drive Market Intelligence: Act as the eyes and ears on the ground, sharing critical business insights, competitive intelligence, and local market trends with our global leadership to shape future product and marketing strategies. 🏆 WHAT YOU BRING TO THE TABLE We are looking for an independent, high-achieving professional who thrives in a fast-paced, matrixed, and highly competitive environment. - Enterprise Expertise: 6+ years of elite Enterprise/B2B Sales experience, successfully managing complex, high-value deal cycles. (Experience in the Payments or FinTech industry is a massive advantage). - Executive Network: A formidable, active network of C-level executives, enterprise prospects, and strategic partners across Saudi Arabia. - Global Business Acumen: A deep understanding of the global e-commerce landscape, cross-border financial factors, and the strategic drivers behind enterprise decision-making. - Technical Fluency: A genuine passion for disruptive technology. You possess the ability to articulate complex tech and payment architectures clearly to both technical and non-technical enterprise stakeholders. - Sales Execution: Exceptional executive-level communication and formidable negotiation techniques. Mastery of Salesforce and modern enterprise sales methodologies. - Unmatched Drive: Highly organized with an entrepreneurial mindset, capable of prioritizing shifting workloads and consistently outperforming aggressive sales targets through personal drive. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Ramat Gan, Israel About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is the leading local commerce platform in several markets across Europe and Asia. Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live. Wolt is embarking on a very exciting journey: to build one of the most important Retail Media ecosystems in the 23 countries we operate, so brands can leverage consumer insights, connect with shoppers via advertising  in-app and off-app and deliver unforgettable brand experiences to our millions of shoppers. Job Description: We are seeking an Ad Operations and Reporting Specialist to join our Wolt Ads business team. This role will be responsible for managing ad & promos operations and reporting, ensuring that campaigns are executed on time and on budget and providing detailed campaign performance reports to internal and external stakeholders. The ideal candidate will have experience in ad operations, strong analytical skills, and a strong focus on detail. Our Wolt Ads Product team is responsible for building our Ads business across 23 countries. Together with our local sales teams, the Ad Operations and Reporting specialist  is responsible for ensuring the set up, delivery and reporting of Ads and Promos campaigns through the use of technology platforms to set up and optimize campaigns. In this role, you will be reporting to our local Head of Commercial. Responsibilities: Set-up and launch ad and promos campaigns, ensuring accurate tracking and monitoring of delivery and performance. Monitor campaign performance daily, analyzing data and proactively identifying optimization opportunities through performance dashboards. Work with internal teams to ensure that campaigns are delivered on time and on budget. Troubleshoot technical issues related to ad delivery and performance, working with technical teams to resolve issues quickly and efficiently. Work with the BI team to develop and maintain ad reporting dashboards and provide regular updates to internal and external stakeholders. Continuously identify opportunities to improve ad operations processes and procedures to increase efficiency and effectiveness. Qualifications: Bachelor's degree in marketing, advertising, or a related field. 2+ years of experience in ad operations, ad trafficking, or related roles. Strong analytical skills with the ability to analyze and interpret data to inform decisions, SQL knowledge is a plus. Strong attention to detail and ability to manage multiple projects simultaneously. Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders. Knowledge of ad serving platforms such as Google Ad Manager, AppsFlyer, Facebook Ads Manager, and/or Amazon Advertising. Experience with data visualization tools such as Tableau, Looker Power BI is a plus. Familiarity with HTML, CSS, and JavaScript is a plus. Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment. Eligible to work in the EU or Israel If you are passionate about ad operations and reporting, have strong analytical skills, and a focus on detail, we encourage you to apply for this exciting opportunity to join our ads business team as an Ad Operations and Reporting Specialist. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Canada - Remote; Toronto Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close. - Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders. - Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts. - Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem. - Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal. - Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked. - Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow. WHAT YOU'LL BRING - 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts. - Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals. - Proven ability to multi-thread and build trusted relationships across customer C-suites. - Exceptional verbal and written communication. - Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions. EVEN BETTER... - Familiarity with the AI landscape, key players, and emerging trends. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering a seamless and consistent service experience. Please note that you may be employed in a jurisdiction where OKX operates a global service hub, and does not carry on business operating as a virtual asset trading platform in your jurisdiction. What You’ll Be Doing Deliver Exceptional Client Support: Provide timely, attentive support to key clients while building and maintaining strong client relationships through day-to-day service interactions. Coordinate Client Services: Work closely with the Relationship Manager (RM) team to deliver seamless client care by responding to inquiries, coordinating service requests, maintaining accurate records, and ensuring timely follow-up. Ensure Service Excellence: Deliver responsive support through instant messaging and other communication channels, understand client needs, resolve issues efficiently, and handle complaints or service escalations with professionalism. Manage Client Operations: Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift. Identify and Escalate Issues: Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures. Maintain Compliance & Data Security: Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies. What We Look For In You Education & Language: Bachelor's degree or above, preferably in Business, Finance, Communications, or a related field. Fluent Mandarin is required, as this role supports native Mandarin-speaking clients and works closely with Mandarin-speaking business stakeholders. Relevant Experience: At least 3 years of experience in client service, client relations, or customer support. Experience in financial services or supporting high-value clients/key accounts is highly preferred. Client-Centric Mindset: Strong service orientation with the ability to remain composed when supporting demanding clients. Excellent verbal and written communication skills, strong sense of ownership, and exceptional attention to detail. Problem Solving & Judgment: Able to manage multiple priorities effectively, exercise sound judgment in sensitive situations, and demonstrate strong awareness of information security and confidentiality. Flexibility: Willing to work on a rotating shift schedule, including morning, afternoon, and evening shifts, and able to adapt to flexible rostering requirements. Perks & Benefits Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus) Meal allowance Transportation allowance (T&C apply) Monthly team building Fitness & wellness benefits per annum Convenient workplace (5 minutes walk from MRT TRX) Insurance coverage for employees & dependants Excellent prospects for growth and promotion Employee engagement, recognition and appreciation program Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations #LI-Onsite #LI-JC3 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Yerevan, Armenia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a highly organized and detail-oriented Customer Success Specialist to support the operational backbone of its Customer Success function. This role is primarily focused on Workforce Management (WFM) and Knowledge Management (Help Centre ownership) , ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content. The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed. Key Responsibilities 1. Workforce Management (Primary Focus) Own and manage Workforce Management (WFM) processes for Customer Services teams, including: Forecasting customer demand based on volume, seasonality, and trends. Capacity planning and resource allocation. Scheduling and workload distribution. Monitor real-time performance against SLAs, KPIs, and productivity targets. Identify operational gaps and recommend process improvements to optimize efficiency and service quality. Partner with Customer Services leadership on headcount planning and team scaling strategies. Maintain reporting dashboards and provide regular insights on team performance and resource utilization. 2. Knowledge Management & Help Centre Ownership (Primary Focus) Own the end-to-end lifecycle of Help Centre content, including: Content creation, editing, and publishing. Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs. Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives. Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality. 3. Sales Enablement Support (Secondary Responsibility) Provide ad hoc support to Sales Enablement initiatives, including: Creatio support. Assignment logic administration and optimization. Skills & Qualifications 3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role. Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning. Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards). Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content. Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively. What We're Looking For An operations-focused professional who thrives on structure, data, and process optimization. Someone with a strong sense of ownership and exceptional attention to detail. A collaborative team player who can work effectively across multiple functions and stakeholders. A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.

Location: Germany; Austria; Switzerland; Brazil; Poland We are looking for Freelance Senior Customer Experience Consultant Trainer (Automotive) to support a global training project for luxury automotive brand. Who We Are Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. About the Role We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery. This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project. Markets & Languages Europe: German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland) Americas: Brazilian Portuguese-speaking trainers (Preferred location: Brazil) What You Will Be Doing Deliver in-class and/or remote training sessions Facilitate interactive workshops with a strong focus on engagement and participation Engage confidently with client-facing teams and senior stakeholders Potential involvement in Train-the-Trainer sessions. Adapt training delivery to local market context while maintaining global standards Requirements What We Are Looking For Senior-level Customer Experience trainer Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry Proven experience in training delivery and workshop facilitation Comfortable engaging managers and senior stakeholders Ability to deliver interactive training formats, not limited to presentations Fluent in the local language of the market, plus a good level of English Project Scope & Timeline Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer. Why Join Us You will be part of a global network of trainers working on premium automotive projects, delivering impactful learning experiences and collaborating with international teams in a dynamic environment.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next CEO Communications Director. About the job Twilio is an innovative-driven company that’s dramatically transformed itself over the past 18 months and we’re seeking a CEO Communications Director to help support its CEO. In this highly visible, fast-paced, and strategic role, you will help shape and manage the CEO's external communications, building a high-impact narrative that elevates his voice across global stages, key industry moments, and digital channels. This role sits within Twilio’s Corporate Communications team, which is responsible for shaping and delivering Twilio’s story to media, customers, industry analysts, and employees. You will collaborate closely with partners across Product Marketing, Investor Relations, Legal, Brand, and Corporate Communications to align the CEO’s external communications with our overarching business strategy. Responsibilities In this role, you’ll: Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities. Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program. This includes ghostwriting long-form narratives and bylines. Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative. Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint. Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 12+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment. Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments. Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice. Hands-on media relations experience , with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets. Strategic and systematic thinker who can establish high-level narratives and execute them with tactical precision. Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines. Strong collaborative and influencing skills , with a proven ability to navigate complex, matrixed global organizations without formal authority. Desired: Active practitioner of AI: Strong interest in how artificial intelligence is transforming public relations and communications, with a willingness to lead change and build innovative workflows using AI tools. Familiarity with enterprise technology: A solid baseline understanding of cloud communications, API technologies, data platforms, or financial/corporate communications. Experience managing executive social media presence (e.g., LinkedIn) with an eye for digital engagement trends. Experience working inside a fast-paced agency environment as well as in-house . Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200- $226,500. Based in the San Francisco Bay area, California: $201,280 - $251,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until October 31, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. IT Support Coordinator (Contract Role) Los Angeles, CA *12-month contract The IT Support Coordinator is capable of prioritizing, triaging and being the first point of contact for tickets in the IT Support queue. Organization and customer service skills are key in this role. RESPONSIBILITIES Coordination with IT Support to balance workload. Monitor queues of staff for issues needing responses. Monitor unassigned queue to ensure prompt responses within SLA. Communicate with customers as required: gathering additional information, informing them of changes. Improve customer service, perception, and satisfaction with fast turnaround of customer requests. Escalate service requests to appropriate teams as necessary. Assists in day-to-day IT queue support operations with some supervision Provide first-level basic support for end user issues A point of contact to the customer for all types of service requests. Maintains documentation with updates and changes Triage service requests to address urgency and scope of impact. Update KPI Dashboards weekly. Develops and reports on JIRA dashboard analytics to drive support performance improvements Work across other studios to bring ticket handling improvements and optimization across PSS REQUIRED SKILLS Basic computer and operating system skills Must be able to learn quickly in a highly technical, fast paced and deadline intensive environment Excellent written and oral communication skills are required Experience in a role involving direct customer contact (internal and external customers) Ability to work in a team and communicate effectively. Experience with Jira Service Management or other IT Service Management (Ticketing) tools NICE-TO-HAVE SKILLS CompTIA A+ Certification Self-starter and ability to work with limited supervision Degree in an IT associated field of study At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $36 — $50 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Workplace IT Specialist ensures a reliable, secure, and high-quality workplace technology experience for employees across our EEA-region offices. Based in our Malta office, this role is the primary owner of local office IT and workplace facilities, and the first-line point of contact for EEA-region user support. The role also provides remote backup and support for other EEA offices as needed, and works as part of our Global IT team. Second-line support for SaaS platforms and network infrastructure is handled by the broader Global IT team; this role focuses on delivering first-line support and knowing when to escalate. The ideal candidate is customer-focused, technically curious, works well independently, and looks for ways to improve day-to-day IT operations through automation and process improvements. What You’ll Be Doing Deliver responsive technical support for hardware, software, operating systems, business applications, and workplace technology, ensuring timely resolution of employee issues for the Malta office and EEA-region users. Provide first-line, user-facing support for our collaboration, productivity, and business applications, helping employees resolve day-to-day usage questions. Manage the local endpoint lifecycle — device provisioning, deployment, maintenance, troubleshooting, asset inventory, and secure device retirement — in line with Global IT standards and security policies. Partner with HR and hiring managers to deliver smooth onboarding and offboarding: device preparation, account provisioning, access requests, and introducing new employees to IT systems, security practices, and workplace technology. Serve as the primary point of contact for the local office's workplace technology, including conference room AV systems, video conferencing, VOIP, printers, CCTV, access control systems, and other office infrastructure. Troubleshoot first-line endpoint, networking, Wi-Fi, VPN, identity, and access issues, escalating to and collaborating with the Global IT Operations team on anything beyond first-line. Support Global IT initiatives, office moves, technology refreshes, and security projects as they affect the local office and the EEA region. Create and maintain knowledge base articles, standard operating procedures (SOPs), and technical documentation, using AI-powered tools and automation to improve documentation quality and reduce repetitive work. Own the local end-user support experience: manage support requests, maintain SLA adherence, spot recurring issues, and suggest improvements to IT service delivery. What We Look For In You 2+ years of experience in IT Support, Desktop Support, IT Operations, or a similar enterprise technical support environment. Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related field — or equivalent practical experience. Strong experience supporting macOS in an enterprise environment. Experience supporting enterprise productivity platforms such as Google Workspace and Lark Suite, with a working understanding of SSO authentication fundamentals, endpoint security, password management, and drive encryption. Strong troubleshooting and problem-solving skills across hardware, software, operating systems, networking basics, and endpoint technologies. Fluent, professional English, with the ability to communicate clearly with employees at all levels of the organization, including executive leadership. (Hard requirement.) Excellent customer service and interpersonal skills. Ability to prioritize multiple tasks, adapt to changing priorities, and work effectively in a fast-paced environment. Ability to work independently as the sole on-site IT presence in Malta, with sound judgment on when to escalate to the broader Global IT team. Comfortable using AI tools to improve productivity, automate repetitive tasks, and produce high-quality documentation. Nice to Haves Experience supporting enterprise environments with global or multi-office operations. Working knowledge of Linux operating systems. Networking fundamentals, including LAN, WAN, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic network troubleshooting. Experience with scripting or automation using Bash, PowerShell, Python, or similar technologies. Exposure to endpoint management, identity and access management (IAM), mobile device management (MDM), or SaaS platforms at a support level. Experience with IT asset lifecycle, inventory, procurement, and vendor coordination. A track record of identifying process improvement opportunities and implementing automation that enhances IT operations and employee experience. Experience using enterprise AI platforms such as ChatGPT Enterprise, Microsoft 365 Copilot, Google Gemini, Claude Enterprise, or similar AI-enabled workplace tools. Professional proficiency in Mandarin is a plus. Industry certifications such as Jamf 200/300, Apple Device Support, Apple Certified Support Professional (ACSP), Google Workspace Administrator, ITIL Foundation, CompTIA A+, Network+, or Security+ are a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! #LI-ONSITE #LI-ED1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Americas; APAC; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. ABOUT THE TEAM You’ll join a cross‑functional group of app monetization subject matter experts who partner directly with RevenueCat customers and prospects. As part of the broader Customer Growth org, this team designs and implements high‑impact paywalls, onboarding flows, and purchase funnels using RevenueCat’s no‑code builders and experimentation tools, then feeds learnings back into our product, templates, and educational content You’ll also collaborate closely with our content, marketing, and advocacy teams to turn real‑world project outcomes into templates, case studies, webinars, and best‑practice guides for the broader app community ABOUT THE ROLE As Senior CRO Designer, Paywalls & Funnels, you’ll be the person RevenueCat customers trust when the question is: “How do we get more users to convert and stay subscribed?” You will: - Design & build high‑converting paywalls and funnels - Use RevenueCat’s paywall and experiment builders to design, configure, and ship paywalls, onboarding flows, upgrade paths, and win‑back experiences for mobile apps across categories - Translate brands and product value props into clear, compelling paywall layouts, messaging, and pricing presentations - Lead conversion optimization projects for customers and prospects - Run structured discovery with customers and prospects to understand their business model, audience, and constraints - Propose experiment plans (e.g., value prop framing, pricing presentation, trial vs. no‑trial, placement and timing of paywalls) - Partner with apps to launch multivariate tests and interpret results, using RevenueCat’s analytics and experimentation tooling - Codify patterns into reusable assets - Distill what’s working across projects into reusable templates, checklists, and patterns that can be implemented directly in RevenueCat’s builders - Work with Product to inform our paywall components, presets, and default templates - Create educational content with Advocacy & Marketing - Collaborate with Growth Advocacy and Content teams to turn your project learnings into: - Example paywalls and funnel templates - Blog posts, guides, and best‑practice documentation - Webinars, live reviews, and conference talks or workshops - Participate in public‑facing sessions (e.g., teardown streams, office hours) as a visible expert on monetization UX - Champion monetization UX best practices - Advise Sales, Customer Success, and Support on paywall and funnel best practices they can bring into customer conversations - Provide feedback to Product & Engineering on how practitioners use our builders in the wild, highlighting opportunities for new features, components, and workflows ABOUT YOU You’re a conversion‑focused designer who lives at the intersection of mobile product design, growth, and experimentation. You have a track record of shipping real paywalls and funnels that move business metrics, not just portfolios You have: - Deep hands‑on experience with paywalls & funnels - 5–8+ years designing consumer mobile experiences, with a substantial portion spent on subscription or purchase flows (e.g., paywalls, onboarding, upgrade/upsell, win‑back, account limits) - Experience either: - At a mobile app studio / product team owning monetization UX, or - At an agency/consultancy repeatedly designing and optimizing paywalls and funnels for multiple apps - Strong conversion & experimentation mindset - Comfort defining hypotheses, success metrics, and test plans (e.g., CVR, trial start rate, activation, LTV) - Experience using analytics and experimentation tools to interpret results and iterate quickly - Ability to balance conversion gains with long‑term user trust and platform guidelines - Mobile‑first product design skills - Excellent interaction and visual design chops for small screens and high‑stakes surfaces (like paywalls and purchase flows) - Strong UX writing instincts for concise, value‑focused copy and pricing messaging - Proficiency in modern design tools (e.g. Figma) and comfort translating designs into no‑code builder configurations - Customer‑facing communication skills - Confidence leading workshops, design reviews, and strategy sessions with customers and prospects - Ability to present options, pros/cons, and trade‑offs to both designers and non‑design stakeholders (founders, PMs, marketers) - Great written communication for async collaboration in a remote team - Values & ways of working - You’re energized by our mission to help developers make more money - You work iteratively and ship value quickly rather than waiting for perfection - You have an ownership mentality: You see broken or unclear experiences and feel compelled to improve them - You’re comfortable working in a fully remote, distributed team and collaborating across time zones In your first month, you’ll: - Learn RevenueCat’s products, especially paywalls, experiments, and analytics - Join customer calls to understand our process and common challenges - Audit a handful of existing customer paywalls and funnels and build your first recommendations Within 3 months, you’ll: - Own several customer projects end‑to‑end, from discovery through experiment analysis - Ship multiple paywall and funnel variations using RevenueCat’s builders - Partner with Advocacy/Content on at least one public asset (template, blog post, teardown, or webinar segment) Within 6 months, you’ll: - Be the go‑to expert internally for monetization UX, paywall patterns, and funnel optimization - Maintain and evolve an internal “playbook” of best practices and tested patterns - Influence the roadmap for our paywall and experiment tooling based on patterns you see across customers Within 12 months, you’ll: - Have materially improved conversion for a portfolio of customer apps, with clear before/after stories - Help define our strategy for paywall templates and monetization UX guidance at scale - Represent RevenueCat in public‑facing educational content (webinars, AMAs, workshops, or conference talks) as a leading voice on mobile monetization UX WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: EMEA; Americas; APAC Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE RevenueCat helps apps of all shapes and sizes make more money across mobile, the web, and a growing list of other platforms like Roku, Amazon, and even AR through support for Vision Pro. As a result, many different types of users log in and use RevenueCat on a day-to-day basis. Product managers, support reps, lifecycle marketers, user acquisition specialists, data analysts, executives: the list goes on. Communicating the growing breadth of use cases supported by RevenueCat in a way that makes sense for all those different types of businesses, apps, and users is a challenge. And that’s where product marketing comes in. We’re looking for a Senior Product Marketing Manager to join our growing Product Marketing team led by Francie https://www.linkedin.com/in/francief/. Each Senior PMM owns a product area end-to-end, partnering with that area's product managers on positioning, messaging, and go-to-market. This is not a segment-specific role: RevenueCat serves everyone from solo indie developers to top-tier enterprise apps, often through the very same product surface, so you'll craft messaging and channels that flex across that full spectrum. This role is perfect for someone who: - Knows APIs and SDKs like their ABCs. Code may not be your craft, but you know how to talk the talk. Software developers are one of our core audiences, and they can smell BS a mile away. You can debug marketing messaging so it resonates with technical audiences, and craft narratives around the 1’s and 0’s that still land with business stakeholders. - Captains their own ship. You have a strong bias toward action and you’re not afraid to get your hands dirty on execution. Whether it’s juggling strategic and tactical work or navigating shifting priorities, you thrive on autonomy and love making things happen. - Distills collaborative chaos. You’re comfortable raising your hand and getting what you need from a dynamic and technical organization. Whether it’s nudging engineers for product updates or rallying Sales for customer stories, you can navigate the chaos and advocate for what the GTM org needs. - Gets excited about the unexpected. At RevenueCat we take shipping seriously, and are constantly adapting our product and strategies to meet the needs of developers. You see changes in direction and shifts in strategy as an opportunity to flex your creative muscles and learn on the fly. - Is a little quirky. You love a whimsical side quest and you can see the soft side of software. We pride ourselves in keeping our community on their toes with unique swag, challenges and events. You can play as big a role as you’d like in helping to brainstorm and bring these quirky concepts to life. WHAT YOU’LL BE RESPONSIBLE FOR - GTM and adoption campaigns: Own key product areas to deeply understand the features we’re launching and the use cases and needs behind them. Craft compelling communication plans both within the organization, and to existing and prospective customers. - Lifecycle campaign building: Working with our marketing operations team to execute insight-based lifecycle campaigns to drive adoption, retention and community. - Web page design and optimization: Translate product messaging and customer understanding into visually compelling and highly converting web experiences with the help of our external web development agency. You’ll chart the vision for the story our website tells and the illustrations, animations and tools we create to convey it. - Case studies and testimonials: Organizing, facilitating, and translating customer interviews into compelling case studies and testimonials that showcase the value of RevenueCat. - Internal enablement: As an expert in your areas of product focus, you’ll empower developer-facing teams with the resources and training they need to support developers and ensure their success. - Market insights: Keeping your finger on the pulse of the mobile app industry and competitors to inform go-to-market strategies and uncover new opportunities for growth. - Whimsical side quests: Taking on unique projects with minimal instruction, coordinating the collection of 1000 screenshots to launch Paywalls.com http://Paywalls.com, designing, printing and shipping a calendar of cat photos, hosting the World Paywall Speed Building Championships https://www.youtube.com/watch?v=bcnUYWLo-I4, or crafting a keynote speech for leadership. You’ll get to work on projects that stretch your creative muscles. WHAT YOU’LL NEED TO BE SUCCESSFUL - 5+ years of experience in Product Marketing within a B2B or B2D SaaS environment, preferably targeting developers or software companies. RevenueCat runs a hybrid motion - self-serve/PLG for indie developers alongside a sales-assisted motion for larger accounts - so experience with either end of that spectrum is valuable; you won't need to have done both to succeed here. - Previous experience as a solo-marketer is preferred. While you’ll have the broader marketing and product marketing teams to lean on, our async, entrepreneurial culture is best suited to someone who is comfortable independently driving projects forward, making progress amid changing processes, and actively enlisting cross-functional support when needed. - Experience owning end-to-end go-to-market efforts, including tier 1 product launches. Strong project management skills to prioritize multiple initiatives and execute effectively across teams. - Strong creative instincts and direction. You’ve led the charge on web design work and aren’t afraid to sketch, prototype in Figma, or use AI tools to get to an ugly starting point. Comfortable collaborating with external creative agencies and freelancers to deliver high-quality assets. - Excellent editorial judgment: you understand audience, tone, and communication objectives, and you can elevate copy through clear direction and feedback. You will not need to write everything yourself, but you’re comfortable jumping in to draft a narrative outline or even a blog post when necessary, and you know when to pass work forward to the content team or a technical writer - Exceptional communication skills to collaborate across technical and non-technical teams, ensuring alignment and buy-in from key stakeholders. - A proven ability to translate complex technical concepts into compelling messaging that resonates with different audiences, both internally and externally. - The resourcefulness to take on unique, sometimes ambiguous projects that require initiative and problem-solving. IDEALLY YOU: - Have experience in the mobile app ecosystem or working with subscription-based software products. - Have worked in an early-stage tech company or led new initiatives independently in a larger organization. - Have experience working as a solo marketer or solo PMM within an organization. - Are comfortable with tools like Notion, Slack, Zoom, and Linear for remote collaboration. WHAT SUCCESS LOOKS LIKE WITHIN THE FIRST MONTH, YOU’LL: - Gain hands-on experience with the RevenueCat platform, supported by our engineers and advocates. - Build a foundational understanding of the app ecosystem, particularly around monetization. - Establish relationships with key collaborators across Product, Sales, and Marketing. - Deliver your “first ship,” a project that demonstrates your insights and adds real value to the team. WITHIN THE FIRST 3 MONTHS, YOU’LL: - Step into the role as the go-to-market owner for your specific product areas, becoming an expert on relevant features, their roadmap and related market segments. - Own the go-to-market efforts for product areas, leading cross-functional teams to ensure successful execution of awareness and adoption efforts. - Craft and distribute internal enablement materials and training related to your product areas. - Publish a new landing page, leading the concept, briefing, design and written copy process, with execution by our web agency. - Conduct customer research to deepen your understanding of our audience’s challenges and goals, and publish a customer case study. WITHIN THE FIRST 6 MONTHS, YOU’LL: - Own and optimize the self-serve adoption funnel for your product areas, partnering with Growth and Product and leveraging lifecycle marketing to turn feature interest into activation and long-term retention. - Level up your product area’s sales motion by revamping core pitch materials, competitive positioning, and objection handling. - Partner with Product to translate customer and market insights into clear roadmap recommendations. - Contribute to a whimsical side quest that adds to our brand and community. AFTER 12 MONTHS, YOU’LL: - Be a trusted partner across Product, Sales, and Marketing, contributing strategically to RevenueCat’s growth. - Have led multiple successful product launches, including a tier 1 launch, and owned key marketing initiatives. - Represent RevenueCat at industry events and conferences - Deepen your knowledge of app development and monetization, becoming an expert in the space. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. The role: We're looking for an Engineering Manager to lead engineering for RC Capital - a zero-to-one team on the ground floor of a brand-new business line. You'll help design, build, ship, and support the infrastructure behind Early Payouts and whatever we build next: underwriting and risk monitoring, money movement and reconciliation, partner bank integrations, and fraud detection. This role blends the technical depth of our core Engineering Manager bar with direct exposure to financial products — factoring, underwriting, risk, banking integrations — so a background in fintech, financial services, or a related regulated/risk-sensitive domain is essential. Please note: although we're fully remote, this team is based across US and European time zones, so there's some expectation of overlap in working hours. ABOUT YOU: - You have 6+ years of experience as a software engineer. - You have 3+ years of experience managing software engineering teams. - You have experience working cross functionally to build prioritized roadmaps for your teams. - You can balance shipping new features, managing tech debt and investing in system improvements. - You are hands-on and perform code reviews and bug investigation when needed. - You are comfortable writing SQL queries to analyze data and find inconsistencies. - You work with your team to ensure that they are consistently producing value and quality software through shorter iterative development cycles. - You work with your team to improve the quality of our products, ensuring that they meet product requirements, customer needs, and SLAs. - You provide technical leadership to the team and can work with engineers to help guide them into important technical decisions. - You have experience working with engineers at different levels and have coached them in their career development. - You are customer obsessed, prioritizing their outcomes and experiences RESPONSIBILITIES: - Build and lead a highly engaged distributed team by hiring, supporting, coaching the team to deliver consistently and continuously seek ways to make an impact. - Work cross functionally primarily with product, design and support teams to set direction for the team, anticipate strategic and scaling related challenges through thoughtful long term planning - Work with your team on the iterative execution of the roadmap and build efficient & transparent processes for consistent and predictable delivery. - Coach and mentor engineers on the team to further their professional development. - Work with other engineering managers to continuously improve our organization & create a strong sense of ownership, belonging and inclusivity. IN THE FIRST MONTH, YOU'LL: - Get up to speed on our current technical projects - Meet every contributor on your team and understand what their areas of expertise are - Meet EMs and PMs from other teams to understand what those teams are doing. - Work with your team and understand how we do iterative development and the team processes - Collaborate with your design and product peers to understand current team priorities. - Schedule 1:1’s with your team to get to know them better WITHIN THE FIRST 3 MONTHS, YOU'LL: - Have shipped your first big feature and learned about what worked (and what didn't) - Collaborate with the product and design team and deliver quarterly planning - Understand how RevenueCat is used by customers and the areas of focus for your team to help build a better customer experience. - Work with your team to define milestones and deliverables and ensure that the team is shipping iteratively. - Understand the short and long term goals of your team, and help them with their career planning and progression - Work with the recruiting team and your peers to hire for the company. WITHIN THE FIRST 6 MONTHS, YOU'LL: - Have established and refined processes to enable shipping fast and reliably - Understand the team dynamics and be able to predict team capacity around project execution and are now planning ahead for the team - Champion technical improvements and debt reduction alongside feature development - Be part of technical discussions and guide the team to come to an optimal solution WITHIN THE FIRST 12 MONTHS, YOU'LL: - Have built domain knowledge and can easily debug, route and prioritize any incoming triage issues - Have established clear communication guidelines within the team to enable open and honest communication - Have helped bring in the right talent to RevenueCat through interviews, sourcing and screening for candidates who are aligned with our company values - Have built trust with the team through relationship building, mentoring and coaching and providing them opportunities and timely feedback to help them grow - Have a thorough understanding of how our product works and are able to communicate and guide the team in planning and prioritizing work and finding opportunities WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21