Location: Berlin, Germany
About the Company
Our client is the largest go-to-market company in the DACH region. They work with high ownership and a fast pace, and they look for people who don't wait to be told what to do, but see where things are on fire and step in.
At our client you get real responsibility early and build things that carry the company
Grown to over €5M ARR in about 2 years, profitable, bootstrapped and with 200+ B2B clients.
Small team with direct access to the founders. If you have a good idea, you implement it yourself.
They grow fast enough that responsibility keeps opening up, and they prefer to fill it internally.
About the Job
Work directly with the founders and take on topics across GTM, hiring and internal processes.
Small team, short paths and lots of room to shape things.
You implement your own ideas. You get your own company credit card so you can get started right away, because their motto is “just do it”.
A springboard in any direction.
The Role
Directly with the founders. Take on changing projects with high responsibility.
Generalist. Topics across GTM, hiring, finance and internal processes.
Berlin, 3+2 hybrid (first month fully on site)
Requirements
Must-Haves
Strongly analytical and structured, grasps complex topics quickly
Proven achievements with numbers, e.g. excellent grades or own projects with measurable results
Generalist with drive, takes on topics across GTM, hiring and internal processes
Ownership, works independently and needs little guidance
Fluent in German
Should-Haves
(Most should be met)
First experience in a startup, consulting, VC or as FA or Chief of Staff (internships count)
Hands-on with AI tools and automation, e.g. n8n, Claude or Make
Finance and analytics skills, e.g. budgets, forecasts and decision-ready analyses
Communicates confidently with founders, clients and candidates
Fluent in English
Nice-to-Haves
Business school degree, e.g. WHU
Own founding experience
Experience with BI tools such as Snowflake or Looker Studio
First leadership experience
Open to a later move into GTM, growth consulting or sales
Benefits
Coaching program with 1:1s from day one
Deutschlandticket and Urban Sports Club M
MacBook and a dedicated desk in the office
Dinner when it gets late (from 7 pm)
Regular team events and team evenings
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 85 mobile network operators in 58 countries around the world.
Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts while continuing your studies. This part-time experience is designed for students who want to gain hands-on industry experience alongside their academic life.
What you will have
An opportunity to work with some of the brightest minds in the Software & Telecom industry
Hands-on opportunities to learn from the best and put your knowledge and skills to work
A mentor to help you build and develop your potential
A friendly, open and collaborative environment that thrives on learning and practicing
Job Description
Involve in dedicated on the job training program on Telecommunication and Software products with the help of a mentor guiding you.
Understand and improve the functionalities of mobile network automation solutions based on mobile operator’s needs & requirements world-wide
Design user interface, concept sketches, and high-fidelity wireframes by using design tools
Test and validate solutions based on technical requirements and user experience
Requirements for the position
Pursuing an engineering degree on 3rd class in relevant university departments such as Electrical, Electronics, Communications, Computer or Software Engineering
Excellent verbal and written communication skills in English is must
Energetic, enthusiastic, curious and open for improvement
Programming (SQL, Python etc.) knowledge is a plus
Good understanding of mobile telecommunication technologies is a plus
Eligible to work in Turkey
Apply today and unlock your potential!
Location: Hong Kong
Position Summary
We are looking for a Financial Reporting and Control Manager to own group reporting and the monthly close across Hex Trust's legal entities in Asia, the Middle East, and the Americas. You will run the group consolidation in Workday, our new ERP, and own the numbers that go to the Executive Committee, the Board, our auditors and our regulators.
Our finance team is deliberately small. Workday and AI tools handle most of the transaction processing, reconciliation and first-draft analysis, so your job is to run the close as a controlled process, check what the systems produce, and stand behind the result. The role suits a qualified accountant who wants more ownership than a large finance team would offer, and who is comfortable reviewing work that a machine has prepared.
You will report to the Director of Finance and work closely with the Group CFO.
Duties & Responsibilities
Own the monthly group close as a controlled process: set the close calendar, run the review gates, and sign off entity results with the Director of Finance.
Run the group consolidation in Workday, including intercompany eliminations and currency translation, and review the system output rather than assembling it by hand. Catch the cases where a system-generated elimination or translation is wrong.
Produce the monthly Executive Committee reporting and the quarterly board reporting for the Group, Singapore and MENA, delivered through our live financial dashboard. Turn the automated variance analysis into clear commentary that you can defend.
Review the closes of the material legal entities, and own intercompany recharges and reconciliations.
Deliver the statutory audits across the group with the Director of Finance: prepare schedules and workpapers, manage auditor requests, and challenge proposed adjustments where the treatment is wrong.
Account for digital assets, staking and validator income, stablecoin activity and trading results, with treatment and documentation that are ready for audit.
Prepare regulatory financial returns, including monthly reporting to VARA in Dubai and returns to the MAS in Singapore, for sign-off by the Director of Finance.
Coordinate tax compliance with our local advisors across jurisdictions.
Keep the finance procedures and our finance knowledge base current, so that the automated tools and AI agents work from accurate instructions.
Work with the finance operations team to extend the automation of the close and of our reporting.
Requirements
Qualified accountant (CPA, ACCA or equivalent) with three to five years of experience, ideally including audit at a Big Four or mid-tier firm.
Hands-on experience of group consolidation, intercompany eliminations and multi-currency reporting across several legal entities.
Experience with a modern ERP; Workday is a strong advantage. We value ERP experience over advanced spreadsheet consolidation skills.
Sound technical accounting under IFRS or HKFRS. Experience with digital assets or crypto accounting is an advantage but not a must.
Comfortable working with AI tools and automated workflows. Much of your first draft will come from a system, and your job is to question it. Examples of where you have used AI tools in finance work are a plus.
The judgement to say a number is wrong, to push back on an auditor, and to explain results clearly to senior stakeholders.
Experience with regulatory financial reporting in Hong Kong, Singapore or Dubai is an advantage.
Strong written and spoken English. Cantonese or Mandarin is an advantage.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Limassol, Cyprus
About us
Freedom Finance Europe Ltd is a regulated European online broker headquartered in Cyprus, providing access to US, European and Asian capital markets and a broad range of investment services and financial products. We operate in a fast-moving, highly regulated environment where product speed, client trust, marketing accuracy, regulatory discipline and legal architecture must work together. We are now strengthening our Legal Unit and looking for a senior legal leader to head one of its key expert departments.
About the role
The Senior Legal Counsel will provide practical, business-oriented legal support across brokerage, investment services, products, commercial agreements, client-facing documentation and regulated communications.
This is a senior individual-contributor role for an experienced in-house lawyer who can combine strong legal judgement with hands-on drafting, negotiation and cross-functional collaboration. The role also involves turning recurring legal work into clear, reusable templates, playbooks and standards.
The position reports to the Head of Brokerage, Product & Commercial Legal.
Provide legal support for the Company’s regulated brokerage model, investment services and product-led initiatives.
Assess new products, commercial initiatives, client journeys and distribution scenarios, identifying relevant legal and regulatory requirements and practical execution options.
Analyse and apply applicable CySEC, MiFID II/MiFIR, EU financial services, conduct of business, disclosure, prospectus, data protection and sanctions-related requirements.
Draft, review and negotiate brokerage, product and commercial agreements with clients, partners, counterparties, service providers, banks, payment institutions, introducing brokers, vendors and other third parties.
Own, draft, review and update Terms of Business, disclosures, product terms, client forms, prospectus-related materials, website and platform wording, disclaimers and other client-facing documentation.
Review marketing materials, campaigns, claims, presentations, website content, landing pages, client communications and sales initiatives; identify risks and suggest practical alternatives.
Review platform flows and client journeys to identify legal, disclosure, transparency and conduct-related risks.
Prepare legal positions and response strategies for complex client complaints and pre-dispute matters, including legally sensitive communications and escalation packs.
Support relevant teams on sanctions, restrictions and asset-unblocking matters, and coordinate with external counsel when required.
Support GDPR and data-protection legal analysis where it intersects with the department’s work.
Develop and maintain templates, standard clauses, negotiation playbooks, checklists and other repeatable legal solutions.
Work closely with Compliance, Risk, Product, Marketing, Sales, Operations, Client Support, IT, Finance, Document Management and other stakeholders.
Support and guide junior or mid-level team members when required, helping maintain the quality and consistency of legal work.
Escalate matters that may affect the Company’s licence, regulatory position, client rights, reputation or material financial exposure.
Requirements
7–9+ years of relevant legal experience in an in-house legal function of a Cyprus Investment Firm, regulated financial institution, broker, fintech company or a law firm supporting such clients;
Law degree. Common-law qualification/JD or civil-law equivalent with strong exposure to common-law drafting and international transactions is preferred;
Strong understanding of brokerage, capital markets, investment services, advisory/portfolio management business, client documentation and regulated product distribution;
Strong knowledge of CySEC/CIF regulatory environment, MiFID II/MiFIR, applicable EU financial services regulation, GDPR/data protection, sanctions-related regulation, commercial contracts and client-facing legal documentation;
Strong drafting and negotiation skills in English and Russian; ability to prepare concise legal memos, business-friendly advice and contract-ready wording;
Advanced user of Microsoft Office and ability to work with legal tech, document management, task management and knowledge management tools.
Benefits
Work in a modern office in the center of Limassol with an open-minded and professional team;
Relocation package, including reimbursement for flights and accommodation for 1 month;
Visa sponsorship for the employee and their family members;
The company covers 50% of the annual cost of the health plan, which the employee can choose with any insurance company;
Company-provided life insurance;
21 working days of paid vacation;
12 additional days off per year, provided by the company;
Paid sick leave;
Team-building activities, corporate events, football and volleyball clubs, sports events, and challenges.
Location: France; Spain; Italy; United Kingdom; Germany; Mexico
🧭 About RealAdvisor
RealAdvisor is one of the leading digital platforms in the European real estate ecosystem. Founded in Switzerland, we now support 7,000+ real estate agencies and attract 10+ million users per year across Europe.
We are scaling fast across multiple markets with a clear mission: help real estate professionals grow through data, transparency and smart technology. At RealAdvisor, we value ownership, autonomy and impact.
Role Overview
We are looking for a business‑oriented Data Scientist to join RealAdvisor. You will consolidate and analyze diverse data sources (product, marketing, transactional), build ML models and experiments to drive subscription growth, and translate insights into concrete product and marketing actions. This is a hands‑on, full‑stack role: you will query databases, run experiments, build models, and present clear data stories to stakeholders.
Requirements
Key responsibilities
Consolidate and aggregate data from product, marketing, CRM, and transactional systems into reliable datasets.
Perform product analytics to measure feature usage, user journeys, and retention drivers.
Design and run experiments (A/B tests, cohort analysis, population and variation control) to validate hypotheses and measure causal impact.
Build ML models for revenue optimization, churn prediction, segmentation, and subscription forecasting.
Analyze marketing performance to measure acquisition efficiency, LTV, and campaign ROI.
Translate analysis into action: propose product changes, growth experiments, and operational KPIs.
Report results using concise dashboards, reports, and data storytelling for non‑technical stakeholders.
Work cross‑functionally with product, marketing, engineering, and country managers to standardize metrics and training.
Maintain data quality: identify polluted data, propose remediation, and implement robust ETL checks.
Required skills and experience
3+ years in data science, analytics.
Python and SQL skills for data manipulation, modeling, and production prototyping.
Experience consolidating diverse data sources and building reliable analytical pipelines.
Experiment design and causal inference methods.
Practical ML experience (classification, regression, segmentation) and model evaluation.
Product analytics tools experience.
Ability to build dashboards and present insights clearly (Looker, Tableau, Power BI, or similar).
Business mindset: translates technical results into measurable business outcomes.
Proactive: takes initiative, owns end‑to‑end delivery, and can work with limited supervision.
Nice to have
Experience with subscription businesses and monetization models.
Familiarity with marketing attribution and LTV modeling.
Frontend or backend dev experience to implement tracking or small UI changes.
Knowledge of data engineering tools (Airflow, dbt, Spark).
Experience working across international markets and multilingual datasets.
Benefits
Why Join Us
Fully remote.
Full-time freelance role.
Competitive monthly rate.
Location: Amsterdam, Netherlands; Ireland, United Kingdom; Munich, Germany; Paris, France; Testelt, Belgium
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Sr. Clinical Data Manager (SrCDM) to join our A-team (hybrid*/remote). As a SrCDM at Allucent you lead data management activities of the Allucent Data Management (DM) department. This position manages, coordinates, reviews and approves DM deliverables from database design & set-up, through cleaning and reporting to database locking, ensuring that the completeness, accuracy and consistency of clinical data meets the quality standards and regulatory requirements for analysis and reporting. This position also provides expertise in relevant data management areas and cross-functional initiatives, including the development of departmental processes, tools, and training of staff.
In this role your key tasks will include:
Lead and serve as primary contact for DM with all relevant parties both internally (e.g. Clinical Programmers, Data Scientists, Project Management, Clinical Operations/Monitoring, Clinical Monitoring, Biostatistics and other functional groups) and externally (e.g. sponsors, vendors (EDC, external data), and investigational sites)
Plan and project the resources required including management of tasks, timelines, risk and quality
Monitor tasks against and keep track on budget, forecasts and manage changes of scope, budget, revenue recognition.
Develop, review and maintain project-specific DM documents including data management plan (DMP), eCRF specifications, data validation plan (DVP) and external data transfer agreements throughout the lifecycle of the project and ensure adherence to the project requirements
Lead and coordinate the development of clinical study database set-up, including eCRF design and database validation requirements
Participate in the review of study documents (e.g. protocol, Project Plan, safety plans/manuals and statistical analysis plan), lead and coordinate the review of (electronic) case report forms (eCRFs)
Coordinate, oversee and ensure the database User Acceptance Testing (UAT) related tasks are successfully completed
Create training materials for EDC users and provide project-specific training as required
Lead and oversee the review and validation of clinical data to ensure consistency, accuracy, integrity and completeness
Create data cleaning strategy in consultation with applicable functional groups and oversee data releases (such as for DETC/DSMB/IDMC, interim and final locks, updates after lock)
Perform and/or coordinate various data transfers and reconciliation activities including (but not limited to) SAE, PK, and (other) external laboratory data
Provide project metric reports, status updates, study progress, feedback and advice to project team on site performance issues, data trends and protocol non-compliance
Organize and lead Quality Review activities during study
Assist in project-related contracts negotiation and contracting process with vendors (EDC, IRT, eCOA)
Manage the database maintenance, lock and close-out processes and procedure
Participate in conference calls and/or meetings with vendors and sponsors
Recognize and solve potential problems and evaluate effectiveness
Maintain DM study documentation on an ongoing basis and ensure that all filing is up to date
Plan and create necessary documentation to support internal and external audits; may participate in such audits assigned
Help to align data management and clinical programming best practices, standards and conventions within the company
Provide leadership, expertise and support to other department members.
Propose and support initiatives for improving efficiency
Actively support to staff learning & development within the company
Share relevant information at applicable DM departmental meetings and organize and lead DM-related meetings and discussions
Represent the company at professional meetings, webinars or seminars
Train and mentor data management staff, support in development of new training material and provide training to relevant staff
Participate in the interview process for new recruits
Proactively track Data Management related regulatory development trends and updates, in consultation with department Global Head and/or Director, for further alignment and improvement of current processes
Contribute as Clinical Data Management Subject Matter Expert (SME) to the evaluation/improvement/drafting of processes and procedures within the Quality Management System
Assure good communication and relationships with (future) clients
Contribute to and take part in client evaluations and visits
Support in preparation of new proposals and budgets for Data Management services
Contribute to other areas of business as required
Requirements
To be successful you will possess:
Life science, healthcare degree and/or combination of education and experience
Minimum 5 years of relevant work experience as Clinical Data Manager in CRO environment
Minimum 5 years of experience in drug development and/or clinical research
Thorough knowledge and understanding of ICH-GCP, 21CFR11 data privacy (GDPR/HIPPA) guidelines and awareness of local/regional requirements
Good understanding of Medical Terminology
Experience with electronic data capture (EDC) software systems and other tools for managing clinical studies, including IRT and eCOA
Experience as DM lead on several studies, preferably in different Therapeutic Areas and clinical development phases. Experience in covering all phases of a clinical study (start up, conduct and database lock).
Thorough understanding of relational database components and experience in technical data management practices (validation plans, testing, and documentation
Experienced in CDISC conventions, i.e., CDASH, TAUG models and hands-on experience implementing these models
Experience in developing data management standards
Strong written and verbal communication skills including good command of English language
Representative, outgoing and client focused
Ability to work in a fast-paced challenging environment of a growing company
Proficiency with various computer applications such as Word, Excel, and PowerPoint required
Administrative excellence
Attention to detail, strong technical, analytical and problem-solving skills
Strong project management skills
Ability to translate guidelines, rules and regulations in clear and usable recommendations
Ability to simplify complex issues into understandable concepts
Excellent organizational, negotiating and motivational skills
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Yerevan, Armenia; Limassol, Cyprus
About Our Client
Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment.
Job Description
Our client is seeking a detail-oriented and commercially aware Payment Solutions Specialist to support the identification, evaluation, onboarding and implementation of Payment Service Providers (PSPs), payment methods and payment capabilities across its brands and markets. Working closely with Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external payment partners, you will coordinate the end-to-end onboarding process, maintain accurate provider and implementation information, and help ensure new payment solutions are delivered in line with business, operational and governance requirements. The role also supports market and competitor research, commercial preparation, payment performance reporting, and continuous improvement across the PSP lifecycle.
Key Responsibilities
1. PSP Sourcing & Market Intelligence
Partner with Commercial and relevant operational teams to understand payment coverage requirements across brands and markets and support the payment solutions roadmap.
Research PSPs, payment methods, market developments and competitor offerings, gathering information to support provider evaluation and market-expansion discussions.
Conduct initial provider outreach and coordinate information gathering and due-diligence requirements within established approval frameworks.
Maintain provider databases, market intelligence and onboarding trackers, escalating relevant new provider opportunities to management.
2. PSP Onboarding, Partner Coordination & Integration Readiness
Coordinate PSP onboarding from initial engagement through implementation readiness, ensuring actions, approvals, documentation and dependencies are clearly tracked.
Act as the day-to-day coordination point between PSPs and internal stakeholders during onboarding, following up with Legal, Compliance, Treasury, Processing, Product, Integrations and Engineering as required.
Maintain complete due-diligence records, onboarding approvals and implementation documentation in line with governance requirements.
Support preparation of implementation requirements and coordinate handoffs, readiness activities and milestones through to launch.
Identify and resolve routine onboarding or administrative issues and escalate material blockers, risks or stakeholder dependencies promptly.
Support post-launch handover and routine partner follow-up by ensuring contacts, agreed actions, operational information and records are complete and current.
3. Commercial Support, Reporting & Payment Performance
Support commercial discussions by maintaining provider commercials, contractual information, comparison trackers and negotiation materials.
Develop a working understanding of PSP pricing, settlement models, fees and contractual terminology and support contract administration or renewal preparation.
Maintain onboarding, implementation and provider-status reporting and support tracking of key measures including solution coverage, payment success rates, settlement coverage and cost efficiency.
Maintain relevant payment-performance data repositories and dashboards and support analysis of provider, market or competitor trends where required.
Provide clear project and status updates, ensuring reporting is accurate, and material delivery risks are escalated.
4. Governance, Stakeholder Management & Continuous Improvement
Follow established PSP onboarding governance, approval workflows, controls and documentation standards and ensure required approvals are completed before progression.
Support audit, compliance and governance requests and escalate concerns in line with established processes.
Build effective relationships across Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external PSP stakeholders.
Identify process gaps, recurring administrative issues or inefficiencies and contribute to improvements in PSP onboarding, documentation and stakeholder coordination.
Support implementation of process, system or governance changes and communicate progress, actions and dependencies clearly.
Key Requirements
Essential
Education & Experience
3–5 years of relevant experience within a payment provider, payment institution, financial institution or closely related payments environment.
University degree in Economics, Accounting, Finance, IT, Project Management, Business or a related field.
Practical understanding of payment systems, PSPs, acquiring, payment methods, transaction processing and settlement fundamentals.
Experience coordinating provider onboarding, due diligence, implementation activities, partner administration or comparable cross-functional payment projects.
Strong fluency in English, both written and spoken; additional language capability is advantageous.
Technical Skills
Good working knowledge of MS Excel, Word, PowerPoint, and Outlook, with the ability to maintain accurate trackers, reports, and supporting documentation.
Ability to understand basic PSP commercials, pricing structures, settlement arrangements, and contractual terminology.
Strong research and analytical skills, with the ability to gather, organise and interpret provider, market and competitor information.
Strong attention to detail and documentation discipline, particularly across onboarding, approvals, due diligence and implementation tracking.
Core Skills & Behaviours
Strong organisation and prioritisation skills, with the ability to manage multiple onboarding workstreams, actions and competing deadlines.
Clear verbal and written communication skills, with confidence following up with internal stakeholders and external providers to drive actions to completion.
Proactive problem-solving approach, with the judgement to resolve routine issues independently and escalate complex, risky or blocked matters appropriately.
Collaborative working style and ability to build effective relationships across commercial, operational, technical, legal and compliance stakeholders.
Self-motivated, result-oriented and comfortable working in a fast-moving environment with changing priorities.
Commitment to following governance, risk, compliance and approval requirements accurately and consistently.
Desirable
Previous experience within the forex/CFD, fintech or brokerage industry.
Exposure to PSP contract administration, corporate administration or provider/vendor management processes.
Experience supporting payment integrations or working closely with Product, Engineering or Integrations teams.
Location: Limassol, Cyprus
About Our Client
Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment.
Job Description
Role Purpose
The Training & Quality Assurance Manager is responsible for designing, implementing, and continuously improving a standardized onboarding, training, and quality assurance framework across the Customer Group. The role ensures all team members, regardless of function, location, or manager, receive consistent knowledge, training, and performance support, enabling them to deliver exceptional customer experiences and perform effectively from day one.
This role serves as the central owner of Customer Group knowledge management, onboarding standards, training effectiveness, and quality assurance, ensuring alignment across Customer Service, Sales, Customer Success, Payments, Operations, Client Resolution, and other Customer Group functions.
Why This Role Exists
The Training & Quality Assurance Manager ensures every employee within the Customer Group receives a consistent onboarding experience, standardized knowledge, and ongoing development support. The role reduces dependence on individual managers for training quality, accelerates employee productivity, improves customer outcomes, and creates a scalable framework that supports growth across multiple markets and functions.
Key Responsibilities
Training & Onboarding
Design and maintain a comprehensive Customer Group onboarding program for all new joiners.
Develop structured learning paths tailored to different roles and functions.
Deliver onboarding sessions directly or coordinate subject matter experts to provide training.
Create and maintain onboarding schedules, certification requirements, and learning assessments.
Ensure all employees receive consistent training regardless of location or department.
Measure onboarding effectiveness and continuously improve training content based on feedback and performance outcomes.
Learning & Development
Own and maintain training curricula covering:
Company overview, vision, values, and organizational structure.
Customer Group operating model and team responsibilities.
Products, services, and client proposition.
Internal systems and tools.
Policies and procedures.
Regulatory and compliance requirements.
Sales methodologies and customer acquisition approaches.
Service excellence standards.
Customer communication best practices.
Customer lifecycle management.
Escalation and issue resolution processes.
Information security and data protection requirements.
Knowledge Management
Create and maintain a central knowledge repository.
Ensure training materials, SOPs, policies, and process documentation remain current and accessible.
Establish documentation standards across the Customer Group.
Partner with functional leaders to capture and document business knowledge.
Drive knowledge-sharing initiatives across teams and regions.
Quality Assurance
Design and manage a Customer Group quality assurance framework.
Establish quality standards and assessment criteria across customer-facing functions.
Conduct regular quality reviews of customer interactions, processes, and adherence to standards.
Identify knowledge gaps, coaching opportunities, and process improvement areas.
Provide quality trends, insights, and recommendations to management.
Work with team leaders to ensure quality findings are translated into coaching and development plans.
Performance & Continuous Improvement
Track training effectiveness through performance metrics, quality results, certification outcomes, and employee feedback.
Analyze onboarding and quality data to identify trends and improvement opportunities.
Recommend process enhancements to improve customer experience and employee performance.
Support change management initiatives and ensure training readiness for new products, processes, and systems.
Promote a culture of continuous learning and operational excellence across the Customer Group.
Key Stakeholder Relationships
Customer Service Leadership
Sales Leadership
Customer Success Teams
Payments Teams
Operations Teams
Client Resolution Teams
Compliance & Risk
HR & Talent Acquisition
Product & Technology Teams
Success Measures (KPIs)
New joiner onboarding completion rate.
New hire time-to-productivity.
Certification and assessment pass rates.
Quality Assurance scores.
SOP and knowledge base adoption rates.
Reduction in knowledge-related errors and escalations.
Training satisfaction scores.
Improvement in customer experience and service quality metrics.
Training content accuracy and currency.
Key Requirements
Skills & Experience
Essential
2+ years' experience in Training, Learning & Development, Quality Assurance, Customer Operations, or a related role.
Experience within Financial Services and/or FinTech environments.
Experience designing and delivering structured onboarding and training programs.
Experience developing learning content, SOPs, and knowledge management frameworks.
Strong facilitation and presentation skills.
Experience conducting quality assessments and coaching programs.
Strong stakeholder management and influencing abilities.
Excellent written and verbal communication skills.
Data-driven mindset with the ability to translate insights into actions.
Preferred
Experience within Financial Services, Payments, FinTech, or Customer Operations environments.
Knowledge of contact center, customer service, sales, and customer success functions.
Experience with Learning Management Systems (LMS) and knowledge management platforms.
Process improvement or operational excellence experience.
Key Competencies
Customer Centricity
Learning Agility
Coaching & Development
Process Excellence
Attention to Detail
Communication & Influencing
Collaboration
Analytical Thinking
Continuous Improvement Mindset
Accountability & Ownership
Equal Opportunity
All applicant information will be handled confidentially in accordance with applicable equal employment opportunity guidelines.
Location: Berlin, Germany
About the Company
Our client is the largest go-to-market company in the DACH region. They work with high ownership and a fast pace, and they look for people who don't wait to be told what to do, but see where things are on fire and step in.
At our client you get real responsibility early and build things that carry the company
Grown to over €5M ARR in about 2 years, profitable, bootstrapped and with 200+ B2B clients.
Small team with direct access to the founders. If you have a good idea, you implement it yourself.
They grow fast enough that responsibility keeps opening up, and they prefer to fill it internally.
About the Job
Run paid campaigns for B2B clients and ensures predictable lead generation.
Run campaigns that move millions in ad spend every year.
Google Premier Partner for the 2nd year in a row, which puts them in the top 3% of all Google partners.
Plenty of variety across Google, LinkedIn, Meta and Microsoft, with clients from very different industries.
Your own accounts with full budget responsibility, not support work.
The Role
Google and LinkedIn Ads. Setup, management and optimization for several B2B clients in parallel.
Budget ownership. Own ad spend, tracking and reporting for their accounts.
Work closely with the Growth Consultants and GTM Engineers.
Berlin, 3+2 hybrid (first month fully on site) · Google and LinkedIn Ads · at least 1–2 years of experience. Meta and Microsoft Ads are a plus, not a must.
Requirements
Must-Haves
At least 1–2 years of hands-on performance marketing experience
Has set up, managed and optimized Google Ads and LinkedIn Ads themselves
Proven ownership of accounts and budgets, has independently managed at least a five-figure monthly ad spend
Track record with numbers, e.g. CPL, ROAS or pipeline generated
Ownership and drive, works independently and needs little guidance
Fluent in German
Should-Haves
(Most should be met)
B2B experience with a focus on lead generation
Has managed several client accounts in parallel
Confident with tracking, conversion setup and reporting
Fluent English
Nice-to-Haves:
Experience with Meta Ads and Microsoft Ads
Agency background
Has scaled several accounts in parallel and advised clients strategically
Uses AI tools in day-to-day campaign work
Benefits
Coaching program with 1:1s from day one
Deutschlandticket and Urban Sports Club M
MacBook and a dedicated desk in the office
Dinner when it gets late (from 7 pm)
Regular team events and team evenings
Location: Berlin, Germany
About the Company
Our client is the largest go-to-market company in the DACH region. They work with high ownership and a fast pace, and they look for people who don't wait to be told what to do, but see where things are on fire and step in.
At our client you get real responsibility early and build things that carry the company
Grown to over €5M ARR in about 2 years, profitable, bootstrapped and with 200+ B2B clients.
Small team with direct access to the founders. If you have a good idea, you implement it yourself.
They grow fast enough that responsibility keeps opening up, and they prefer to fill it internally.
About the Job
Conceive and design ad creatives and landing pages for B2B clients and translate positioning and offers into
designs that perform.
Design digital creatives and landing pages for clients scaling big budgets.
Real digital design in Figma, not Canva templates.
Full creative ownership of design, story and messaging for entire client accounts.
Direct performance feedback. You see right away what works and iterate fast.
The Role
Creatives and landing pages. From hook and message to the finished design in Figma, for Google, Microsoft, Meta and LinkedIn.
Creative strategy. Develops the strategy for new campaigns and joins the strategy meetings.
Several clients in parallel, with clear expectations on output.
Berlin, 3+2 hybrid · (first month fully on site)· Google, Microsoft, Meta and LinkedIn · B2B performance.
Requirements
Must-Haves
Portfolio with own digital designs, e.g. ad creatives, landing pages or web design
Confident in Figma or professional design tools
Experience with performance creatives for paid social or paid search, backed by numbers such as CTR, CPL or creative tests
Ownership and drive, delivers independently and at a high pace
Fluent in German
Should-Haves
(Most should be met)
Understands B2B target groups and translates positioning and offers into designs
Experience with Meta Ads and LinkedIn Ads creatives
Structured creative testing with hypothesis, variants and evaluation
Handles several clients in parallel
Nice-to-Haves
Agency background
Motion design or video editing, e.g. After Effects or Premiere
Uses AI tools for image, video or copy production
Experience with copywriting or Webflow
Benefits
Coaching program with 1:1s from day one
Deutschlandticket and Urban Sports Club M
MacBook and a dedicated desk in the office
Dinner when it gets late (from 7 pm)
Regular team events and team evenings
Location: Berlin, Germany
About the Company
Our client is the largest go-to-market company in the DACH region. They work with high ownership and a fast pace, and they look for people who don't wait to be told what to do, but see where things are on fire and step in.
At our client you get real responsibility early and build things that carry the company
Grown to over €5M ARR in about 2 years, profitable, bootstrapped and with 200+ B2B clients.
Small team with direct access to the founders. If you have a good idea, you implement it yourself.
They grow fast enough that responsibility keeps opening up, and they prefer to fill it internally.
About the Job
Turn qualified inbound leads into new clients, with full focus on closing.
You close, the meetings come to you.
100% inbound. Their own GTM product books the meetings, no cold calling and no prospecting.
Their offering is in very high demand in the German market.
Deliver and you grow fast.
The Role
Full cycle to signature. Very short sales cycles, hardly any pre-sales, new business only and no upselling.
Selling via video.
From there, growth goes formal (Senior AE, Lead) or sideways into other areas.
Berlin, 3+2 hybrid (first month fully on site)
Requirements
Must-Haves
At least 1–2 years of own B2B closing experience, backed by numbers such as quota attainment or deal sizes (SDRs only with 3+ years of sales experience)
Clear new-business focus, has won new clients themselves rather than only managing existing ones
Ownership and drive, works independently and needs little guidance
Fluent in German
Should-Haves
(Most should be met)
Experience with high deal volume, short sales cycles and selling via video
Selling retainers, subscriptions or other recurring revenue (MRR)
Structured discovery and objection handling, e.g. MEDDIC or SPIN
Basic understanding of B2B marketing, lead generation or GTM
Confident with CRM systems
Comfortable with a highly variable compensation model
Nice-to-Haves
SaaS (ideal), startup or consulting background
Sales in an agency or services business
Performance marketing or Google Ads
Experience with Pipedrive
Uses AI tools in day-to-day sales
Benefits
Coaching program with 1:1s from day one
Deutschlandticket and Urban Sports Club M
MacBook and a dedicated desk in the office
Dinner when it gets late (from 7 pm)
Regular team events and team evenings
Location: Brazil; Mexico; Colombia; Argentina; Peru; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is an innovative AI-driven marketing and business automation firm dedicated to scaling local service and retail brands. The team builds end-to-end systems that integrate content engines, AI voice agents, and CRM automation to drive revenue while reducing operational overhead. By combining human strategy with machine efficiency, they provide transparency through data-verified results and managed marketing packages that include SEO, reputation management, and high-volume social media production.
Operating as a transparent, growth-oriented partner, the company focuses on delivering measurable impact for multi-location businesses, home services, and professional practitioners. The culture is built on a "product-first" mentality, prioritizing technical excellence, 24/7 support, and honest, results-based reporting. Candidates joining this fast-paced environment will work at the intersection of generative AI and business efficiency, helping to deploy cutting-edge tools that redefine how modern businesses capture and convert leads in an AI-first search landscape.
Job Summary
We are seeking a high-performing, results-driven Sales Professional to take full ownership of the revenue engine for a fast-growing AI-powered marketing and automation agency. This is a "player-coach" style role where you will be the primary closer for our done-for-you marketing services, helping local businesses (Home Services, Dental/Med Spas, Professional Services) scale through cutting-edge automation. If you are a GoHighLevel power user who thrives on closing deals and wants a clear path toward leading a sales organization, this is your opportunity to join an agile team at the ground floor.
Key Responsibilities
Execute full-cycle sales, from initial prospecting and cold calling (40–60 calls/day) to booking and running live demos.
Act as the primary closer for tiered marketing and automation packages ranging from $495 to $3,997/month.
Manage the entire sales pipeline within GoHighLevel (GHL), ensuring lead funnels are optimized and followed up on promptly.
Translate complex marketing automation solutions into clear, value-based pitches for local business owners.
Upsell existing clients into higher-tier service packages as they see initial success.
Collaborate directly with the Founder to refine the sales script, lead acquisition strategy, and market positioning.
Requirements
Proven track record as a Closer: You must demonstrate a high close rate and a "hunter" mentality.
GHL Expert: Deep familiarity with GoHighLevel and marketing automation tools is non-negotiable; you must be ready to hit the ground running without technical training.
Fluent English: Excellent verbal and written communication skills are required to build trust with US-based business owners.
High Volume Capacity: Comfort and experience with high-volume outbound calling and managing a busy demo calendar.
Self-Starter: Ability to work independently in a remote environment with minimal oversight.
Nice-to-Have
Bilingual (English/Spanish): Highly preferred as the team looks to expand into Spanish-speaking markets.
Agency Experience: Prior experience selling marketing services, SEO, or lead generation is a significant plus.
Benefits
💰 Competitive base salary plus uncapped commission
📈 Significant residual income (15% ongoing) for long-term wealth building
🌎 100% remote work environment
🚀 Opportunity to grow into a Sales Leadership role as the team scales
🛠️ Strong backend support—buildouts and admin are handled by a dedicated partner company, allowing you to focus purely on selling
🎯 Performance-based incentives and negotiable compensation structures
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates
Apt Resources is looking for an experienced Workshop Manager to oversee the day-to-day operations of an automotive workshop in Dubai. The successful candidate will be responsible for managing workshop activities, supervising technicians, coordinating vehicle repairs and maintenance, and ensuring all work is completed to a high standard.
The ideal candidate should have strong technical knowledge, excellent workshop management skills, and the ability to lead a team while maintaining quality, safety, efficiency, and customer satisfaction.
Key Responsibilities
Manage the daily operations of the automotive workshop.
Supervise, coordinate, and support mechanics, technicians, and workshop staff.
Plan and monitor vehicle repairs, servicing, maintenance, and technical jobs.
Inspect vehicles and identify mechanical, electrical, and diagnostic requirements.
Allocate jobs to technicians based on skills, workload, and job requirements.
Monitor the progress and quality of workshop work.
Ensure vehicles are completed within agreed timelines and quality standards.
Coordinate with customers regarding vehicle condition, repairs, progress, and requirements.
Prepare or review job estimates, parts requirements, and workshop schedules.
Coordinate the sourcing and availability of spare parts, tools, and materials.
Maintain accurate records of vehicles, repairs, parts, and workshop activities.
Ensure proper use, maintenance, and availability of workshop equipment and tools.
Maintain high standards of workshop cleanliness, organization, and safety.
Identify and resolve technical and operational workshop issues efficiently.
Train, guide, and motivate workshop team members.
Ensure all work follows appropriate technical, safety, and quality procedures.
Monitor workshop productivity, job completion, and overall operational efficiency.
Support the business with technical knowledge and recommendations regarding vehicle repairs and maintenance.
Requirements
Proven experience as a Workshop Manager, Workshop Supervisor, or similar automotive management position.
Diploma, Associate Degree, or Bachelor’s Degree in Automotive Technology, Mechanical Engineering, Automotive Engineering, Vehicle Maintenance, or a related field.
Strong hands-on knowledge of automotive repair, servicing, and maintenance.
Good understanding of mechanical, electrical, and automotive systems.
Previous experience supervising and managing workshop technicians and staff.
Strong problem-solving, planning, and organizational skills.
Ability to manage multiple vehicles, jobs, and workshop activities simultaneously.
Good communication, leadership, and team management skills.
High attention to detail and commitment to quality and customer satisfaction.
Ability to monitor workshop productivity, job progress, and completion timelines.
Ability to coordinate spare parts, tools, equipment, and workshop resources.
Ability to work independently and take responsibility for day-to-day workshop operations.
Candidates must be currently based in the UAE and available to attend an in-person interview if shortlisted.
Benefits
Salary: AED 13,000-15,000
Location: Kazakhstan; Georgia; Serbia; Poland
As a Big Data Infrastructure Engineer in the Big Data Platform team, you’ll own the big data infrastructure of our international contour and be its technical lead. You’ll deploy, upgrade and operate the core services of the platform: HDFS, S3-compatible object storage (Apache Ozone), Iceberg and others. You’ll start by helping run an infrastructure pilot that changes how the platform is used: a small number of very large datasets will become thousands of small tables. You’ll introduce compute and storage quotas for business units, migrate us from the default Iceberg catalog to a more capable one (Lakekeeper or Gravitino), and rebuild monitoring and alerting so alerts mean something again. You’ll work closely with an engineer who runs the same stack in a parallel contour. You’ll share approaches and solutions with them and cover for each other. Our infrastructure runs on the latest versions of everything, and we actively replace outdated tools. The role suits an experienced engineer who wants real ownership and a big say in architecture.
Requirements
5+ years of experience designing, deploying and operating big data platforms.
Hands-on experience with HDFS / Hadoop: deployment, version upgrades, troubleshooting.
Hands-on experience deploying and operating S3-compatible object storage. Apache Ozone is ideal, but MinIO or similar solutions also count.
Experience with Apache Iceberg.
Experience setting up monitoring and alerting for data infrastructure.
English B2.
Ability to work in the GMT+3 time zone (up to 3 hours difference).
Nice to have
Experience with Trino, Kafka or Flink.
Experience with Iceberg REST catalogs (Lakekeeper, Gravitino, Polaris or similar).
Experience setting up resource quotas and cost allocation in a multi-tenant data platform.
Hands-on use of AI tools, such as Copilot or agents, to speed up your work.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
A structured onboarding, a personal development plan, and regular internal lectures and demos from the team.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
УдалённоseniorKazakhstan; Georgia; Serbia; Poland; Ability to work in the GMT+3 time zone (up to 3 hours difference)
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Project Manager
to coordinate the work of our
Content and Design Teams.
Role overview
As a Project Manager, you’ll coordinate projects and day-to-day work across the Content and Design teams, keeping priorities, deadlines, and workloads on track. You’ll work closely with Team Leads and department heads to remove blockers and make sure work runs smoothly.
You’ll also look for ways to simplify and automate processes, improve Jira workflows, and use data and AI to make team operations more efficient.
Responsibilities:
Project Coordination:
Coordinate ongoing projects and day-to-day tasks across the Content and Design departments.
Planning & Prioritization:
Track deadlines, priorities, dependencies, and blockers to keep work on schedule.
Team Support:
Support Team Leads with workload planning, task coordination, and day-to-day operations.
Operational Support:
Take over operational responsibilities during periods of high workload or when another Project Manager is unavailable.
Process Improvement:
Identify inefficient or manual processes and suggest ways to simplify and automate them.
AI Solutions:
Identify opportunities to use AI in internal workflows and support the implementation of relevant solutions.
Jira Management:
Configure and improve Jira workflows, automations, filters, dashboards, and reporting.
Reporting:
Prepare regular reports on production, workload, timelines, bottlenecks, and key risks across Content and Design.
Data-Driven Improvements:
Use data to identify operational issues and recommend practical process improvements.
Stakeholder Collaboration:
Work closely with Team Leads, department heads, and internal stakeholders to keep teams aligned and projects moving forward.
Requirements
Experience:
2+ years of experience as a Project Manager or in a similar role.
Multi-Team Coordination:
Experience coordinating multiple teams or workstreams simultaneously.
Jira & Atlassian:
Strong knowledge of Atlassian tools, especially Jira, with the ability to configure workflows, automations, filters, dashboards, and reports independently.
Prioritization:
Ability to manage multiple tasks in parallel, set priorities, and keep work on track.
Process Analysis:
Ability to analyze workflows, identify root causes of process issues, and suggest practical improvements.
Data & Reporting:
Ability to work with reporting data, identify key insights, and turn them into clear conclusions and recommendations.
AI:
Strong interest in AI and hands-on experience using AI tools in day-to-day work.
Proactivity:
Proactive approach and willingness to identify, suggest, and drive process improvements.
Language Skills:
English at B2 level or higher.
Nice to have:
Experience working with Content or Design teams.
Experience implementing AI tools in internal workflows.
Experience building reports on team workload and operational efficiency.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Dubai, United Arab Emirates
We are looking for a skilled and client-focused
Salon Technician
to join our team. The ideal candidate should have strong hands-on experience in manicure and pedicure services, along with a passion for beauty treatments and client satisfaction.
We are particularly interested in well-rounded salon professionals rather than candidates who specialize exclusively in nail extensions. Experience in additional beauty services, such as facials, eyebrow shaping, eyelash treatments, and other facial procedures, will be considered an advantage but is not mandatory.
Key Responsibilities
Perform professional manicure and pedicure treatments, including nail shaping, cuticle care, polishing, and foot care.
Ensure excellent service quality and a positive client experience.
Maintain strict hygiene, sanitation, and sterilization standards for tools and equipment.
Consult with clients to understand their needs and recommend suitable treatments.
Keep the workstation clean, organized, and properly stocked.
Assist with other beauty treatments based on individual skills and experience.
Follow salon protocols and maintain professional service standards.
Requirements
Proven hands-on experience in manicure and pedicure services.
Strong practical knowledge of nail care, cuticle care, nail shaping, and pedicure treatments.
Good understanding of hygiene, sanitation, and safe handling of salon equipment.
Professional attitude, attention to detail, and strong customer service skills.
Ability to communicate effectively with clients and colleagues.
Candidates who specialize exclusively in nail extensions and do not have strong manicure and pedicure skills will not be considered.
Experience in facials, eyebrow shaping or threading, eyelash treatments, or other facial beauty procedures is an advantage but not mandatory.
Candidates currently based in Dubai or the UAE are preferred.
Benefits
Competitive salary package based on experience and skills.
Opportunity to work in a professional salon environment.
Opportunities to expand your skills across different beauty treatments.
Supportive team environment.
Career growth opportunities based on performance.
Additional benefits in accordance with company policy and applicable UAE labour regulations.
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.
This is a full time role that can be held from our New York City hub or San Francisco hub. Our team is targeting a late January to February 2027 start date.
What you'll do at Figma:
Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products
We’d love to hear from you if you have:
Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
Strong technical aptitude with ability to learn new products, processes, and policies as we go
Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
Exposure to or interest in product development and web-based collaborative tools
While it’s not required, it’s an added plus if you also have:
B2B SaaS experience
Customer-facing Sales/Support experience
Multilingual (Spanish or Portuguese)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Hourly Base Pay Range:
$26.96
—
$26.96 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As Director of Mid-Market Sales, you will lead and elevate our mid-market sales organization, driving performance, consistency, and execution excellence across the segment.
This is a leadership role focused on developing talent, sharpening sales rigor, and building a repeatable, high-performing motion. You’ll coach a team of already-performing Account Executives to win complex deals, deepen discovery, improve close rates, and consistently exceed targets.
This role is ideal for a sales leader who thrives in high-accountability environments, loves developing talent, and knows how to build discipline and performance into a scaling mid-market team.
WHAT YOU’LL DO
- Own mid-market revenue performance, ensuring the team consistently hits and exceeds monthly and quarterly targets.
- Coach and develop Account Executives to improve discovery, objection handling, deal strategy, and closing effectiveness.
- Elevate call quality through regular deal reviews, call coaching, and structured feedback loops.
- Improve pipeline hygiene, forecasting accuracy, and overall sales execution rigor.
- Identify skill gaps and implement targeted enablement programs to raise performance across the team.
- Refine messaging, positioning, and demo execution to increase conversion rates and ACV.
- Lead by example in strategic deals, modeling best-in-class mid-market selling behavior.
- Establish clear performance standards and accountability across the team.
WHAT YOU’LL BRING
- 6+ years of B2B SaaS sales experience, with 2+ years leading mid-market or enterprise AEs.
- Strong track record of improving rep performance through hands-on coaching.
- Experience scaling and optimizing mid-market sales motions.
- Proven ability to drive forecast accuracy and operational rigor.
- Deep expertise in discovery-led, consultative sales.
- Ability to diagnose pipeline issues and implement corrective action quickly.
- Clear, confident communicator who can raise the bar on performance standards.
- High ownership mentality and comfort operating in fast-moving, in-office environments.
WHO YOU ARE
- Coach first, manager second: you measure your success by how much better your reps get.
- Obsessed with deal quality, not just deal volume.
- Direct and high-accountability: you don't shy away from tough performance conversations.
- Energized by mid-market complexity: real selling skill, fast cycle times, operational discipline.
- In the weeds on calls, pipeline, and deal strategy, not managing from a dashboard.
- Builder mentality: you want to create something, not maintain it.
- High ownership, low ego: you do whatever it takes to make the team win.
- In-office, engaged, and eager to lead from the front at our NYC location full-time.
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Monthly wellness stipend
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected on target earnings for this role is $350,000-$400,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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seniorLimassol, Cyprus; Senior Legal - Brokerage, Product & Commercial Legal (relocation to Cyprus); Relocation package, including reimbursement for flights and accommodation for 1 month
УдалённоFrance; Spain; Italy; United Kingdom; Germany; Mexico
УдалённоBrazil; Mexico; Colombia; Argentina; Peru; Venezuela, Bolivarian Republic of
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates