Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT REPLIT
Replit is building the world’s most ubiquitous AI coding agent. Replit Agent can be used by anybody to bring their ideas to life. Whether it’s an app for yourself, the next great startup idea, or a tool to make you more productive at work, Replit Agent can help build it. Replit is also the leader in secure vibe coding. We protect apps, give users features to manage security risks, and help them vibe code more safely.
ABOUT THE ROLE
In this role you will build powerful tools that help product engineers iterate rapidly on the Agent experience and directly enhance the core Agent itself. You’ll bridge the gap between the AI team (working on the core Agent logic) and the UX team (crafting delightful Agent experiences), enabling both groups to excel within their specialties.
This role blends systems engineering, developer experience and product engineering. We tackle complex challenges across the full stack, from browser-based interfaces to high-performance backends to Linux systems engineering. We’re looking for engineers who have a keen sense of the product experience and how to power it with performant systems.
On this team, you’ll have the opportunity to grow your skills across our infrastructure and product, and to lead end-to-end efforts with meaningful impact. We value diverse perspectives and encourage candidates from all backgrounds and experiences to apply.
YOU WILL
- Build high-throughput backend applications and services, like streaming chat between user and agent.
- Design a collaborative "Multiplayer Computer" that lets humans and AI agents work together on shared shells, filesystems, and state—conflict-free and in real time.
- Develop infrastructure (frontend & backend) that empowers product engineers to rapidly ship delightful user experiences.
- Design and build durable, well-crafted interfaces between the Agent and internal systems, as well as external agentic systems (MCP)
REQUIRED SKILLS AND EXPERIENCE
- 8+ years professional experience in building backend services, systems and platforms
- Someone who values simplicity and pragmatism—you think radically but ship incrementally.
- Self-directed and comfortable working autonomously.
- Collaborative and team-oriented with a strong sense of shared ownership.
PREFERRED QUALIFICATIONS
- Experience across the full-stack.
- Experience building AI powered tooling or products.
- Experience with collaborative editing technologies such as Operational Transforms (OT), CRDTs, or the inner workings of Git.
- Experience with event sourcing systems.
WHAT WE VALUE
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
This is a full-time role that can be held from our Foster City, CA office. The hybrid role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
Without ever sacrificing craft or quality helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Staff Machine Learning Scientist to help us solve challenging problems to address emerging customer needs and behaviors. The ideal candidate can move fast but with high quality, and views the early stages of product development as a creative canvas and opportunity for high impact.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location.
- United States (all figures cited below in USD and pertain to workers in the United States)
- Zone A: 232,000 - 290,000
- Zone B: 217,600 - 272,000
- Zone C: 204,800 - 256,000
- Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
- 253,000 - 316,000
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director, Engineering
As a Senior Staff Machine Learning Scientist, you’ll:
- Lead and drive ambitious research initiatives that advance the state of the art in computer vision, multimodal understanding, and visual generation.
- Develop novel models, algorithms, and training methodologies for challenging vision problems such as image understanding, video understanding, visual search, scene representation, segmentation, detection, generation, and multimodal reasoning.
- Translate cutting-edge research into practical model improvements that can shape product direction and unlock new user experiences.
- Design, implement, train, and optimize large-scale vision and multimodal foundation models across diverse datasets and tasks.
- Partner closely with applied scientists, ML engineers, and product teams to move research from exploration to production-ready systems.
- Set technical direction for high-impact research areas, identifying promising bets and influencing longer-term strategy for vision and multimodal AI.
- Mentor other scientists and engineers, raise the quality bar for research, and help build a strong scientific culture across the team.
- Stay at the forefront of research in computer vision, multimodal learning, generative modeling, and foundation models, and apply emerging techniques to real-world problems.
ABOUT YOU:
Requirements:
- BA/BS degree or equivalent experience
You’ll thrive as a Senior Staff Machine Learning Scientist if you:
- Deep theoretical and practical expertise in computer vision, with strong foundations in areas such as representation learning, visual recognition, image or video generation, multimodal learning, and large-scale model training.
- Advanced degree in Computer Science, Electrical Engineering, Statistics, Applied Mathematics, or a related field; PhD strongly preferred.
- 8+ years of relevant industry and/or research experience, or equivalent impact, including a track record of driving major research initiatives in computer vision or multimodal machine learning.
- Strong experience with state-of-the-art vision and multimodal model architectures, including transformers, diffusion models, contrastive learning approaches, and foundation models.
- Proven ability to formulate research problems clearly, design rigorous experiments, and translate findings into meaningful model or product advances.
- Strong coding and prototyping skills in Python, with the ability to write clean, scalable, and well-documented research code.
- Proficiency in modern deep learning frameworks such as PyTorch and TensorFlow.
- Demonstrated technical leadership, including mentoring scientists or engineers and influencing research direction across a team or organization.
- Strong communication skills, with the ability to present complex research clearly to both technical and cross-functional audiences.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As Senior Security Engineer, you will help Olo reduce identified risks, respond to adversarial attacks while maintaining the up-time of our systems, and implement the right strategic risk mitigation measures to safeguard the data of our clients and their customers while supporting innovation. You will also provide white glove service and support to internal and external stakeholders by addressing security questions and support issues as needed, and by mentoring other engineers in how to best provide support.
Additionally, you will help in the identification and prioritisation of future project initiatives based on risk, and execute on cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets through peering and informal training.
How you’ll make an impact
Lead improvements in detection and response capabilities, continuously optimising monitoring, alerting, and incident response processes.
Mentor junior and mid-level engineers, setting a high standard in security practices and offering guidance for professional development.
Participate actively in an on-call rotation, responding to escalated security incidents and coordinating effective resolutions.
Demonstrate excellence in white-glove service delivery, ensuring security incidents are managed thoroughly and with professionalism.
Define and collaborate on implementing leading security practices, ensuring strategies align with organisational security goals and industry standards.
Take ownership of security project execution, prioritising tasks and aligning initiatives with team and company objectives.
Use and optimise advanced security tools, including SIEMs and vulnerability scanners, to enhance detection, logging, and analysis capabilities.
Conduct regular and detailed vulnerability assessments, identifying gaps in security controls and implementing mitigation strategies.
Support compliance efforts, ensuring documentation, audits, and regulatory standards are met to maintain certifications and adherence to best practices.
Collaborate with cross-functional teams, including development and IT, to integrate security best practices within architectural frameworks.
Lead security awareness initiatives, educating technical teams on advanced security topics and secure coding practices.
Stay informed on emerging security threats and technologies, continuously evaluating and integrating relevant tools or methodologies.
Provide guidance for risk management processes, helping to establish and maintain effective risk identification and mitigation protocols.
Develop and document security processes and procedures, ensuring consistency and readiness for both routine and high-stress security incidents.
Support leadership with reporting by providing insights and data on incidents, vulnerabilities, project progress, and metrics to inform security decisions.
Lead automation and process optimisation efforts by developing scripts and tools to automate repetitive security tasks as well as to enhance detection and response capabilities through the use of automation and integration of security tools.
What will set you up for success
Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent security experience).
5+ years of experience in security engineering and operations, including extensive experience in blue team operations, security architecture, DevOps, and general operations.
Deep knowledge of information technology, evolving threats, attack patterns, incident response, and cybersecurity standards.
Proven ability to develop and lead incident response, including remediation, mitigation, and regular status updates and reporting.
Skilled in security event evaluation, discerning legitimate security incidents from false positives, incident investigation, countermeasures, and impact monitoring.
Strong understanding of operating system, networking, and application hardening for Windows, macOS, and Linux, including virtualisation security.
Experience deploying, maintaining, and administering security technologies like IDS, DLP, FIM, firewalls, SIEM, MFA, vulnerability assessment tools, web proxies, and WAFs.
Experience with cloud providers and Infrastructure as Code (IaC) tools, such as Terraform, Ansible, or CloudFormation.
Proficiency in AWS security best practices.
Skills in automation, development, or scripting for enhanced security operations.
Advanced knowledge of Application Security, modern web protocols, and Web Application Firewalls.
Proficiency in email security protocols like SPF, DKIM, and DMARC.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com
Applicant Privacy Notice (United Kingdom)
Location: Cairo, Egypt
Müller’s Solutions is seeking an experienced Power BI Consultant to join our team. In this role, you will be responsible for designing, developing, and delivering Power BI solutions that enable data-driven decision-making across the organization. You will work closely with business stakeholders to understand their needs and translate them into effective, insightful reports and dashboards. Your expertise will ensure the efficient deployment and adoption of Power BI, driving business intelligence initiatives.
Responsibilities:
Design, build, and deploy Power BI reports and dashboards tailored to business user requirements.
Collaborate with stakeholders to gather requirements and provide BI solutions that align with business goals.
Develop and optimize data models and queries to ensure high performance and accuracy.
Implement best practices for data governance, data quality, and security within Power BI projects.
Provide training, support, and documentation to end-users and team members.
Maintain and update existing Power BI reports and solutions to adapt to changing business needs.
Stay current with the latest Power BI features, tools, and industry trends to continuously improve BI capabilities.
Work closely with IT and data teams to integrate Power BI with various data sources.
Requirements
3 to 5 years of practical experience in creating Power BI reports and dashboards.
Advanced skills in
DAX
and
Power Query (M Language)
.
Extensive experience in
data modeling
and combining data from various sources.
Good knowledge of
data visualization best practices
.
Experience in publishing, managing, and maintaining reports within the
Power BI Service
.
Capability to analyze business requirements and convert them into technical solutions.
Strong communication abilities and experience collaborating with cross-functional teams.
Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
Demonstrated experience as a Power BI Consultant or Developer with a robust portfolio of Power BI projects.
In-depth knowledge of Power BI Desktop, Power BI Service, DAX, Power Query, and data modeling.
Hands-on experience with SQL and integrating Power BI with diverse data sources.
Awareness of data governance, data quality, and security best practices.
Excellent communication and interpersonal skills for working effectively with both technical and non-technical stakeholders.
Strong analytical and problem-solving skills to transform business needs into efficient BI solutions.
Ability to handle multiple projects simultaneously and meet deadlines in a fast-paced environment.
Familiarity with other BI tools and analytics platforms is advantageous.
Preferred Qualifications:
Microsoft certification such as
PL-300 (Power BI Data Analyst)
or equivalent.
Experience working in enterprise environments.
Familiarity with SQL and other data platforms is a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Warsaw, Poland; Kraków, Poland; Wrocław, Poland; Budapest, Hungary
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You’ll Do
We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is
ready to help transform the industry through technology
. They think in systems, challenge the status quo, and are excited to translate years of operational expertise into
intelligent product features, automation logic, and scalable workflows
.
This person brings
deep health insurance domain knowledge
and the drive to change the industry. This is a hands-on, embedded role working closely with CoverGo's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world.
1. Domain Expertise & Product Collaboration
Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight.
Translate end-to-end health insurance processes — underwriting, policy administration, claims, renewals, billing — into clear product requirements and functional documentation.
Validate and define business rules, decision engines, and workflow logic to ensure all outputs are accurate, compliant, and usable in real-world scenarios.
Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic.
2. STP, Automation & Workflow Design
Design for maximum Straight-Through Processing (STP) across product flows — minimising manual intervention through intelligent system design.
Define automation rules, decisioning frameworks, and exception handling flows that reflect real-world insurance operations.
Ensure the product accurately reflects how the business operates, embedding efficiency and scalability directly into the system.
3. Compliance & Risk Embedded in Product
Translate regulatory and policy requirements into system logic and product features.
Conduct market and competitor research to identify feature gaps, best practices, and emerging trends in global health insurance.
4. Cross-Functional Collaboration & Enablement
Act as the bridge between Product, Engineering, and Business teams — translating business needs into product requirements into technical execution.
Contribute to product roadmap discussions and prioritisation from a health insurance perspective.
Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction.
Support GTM, sales, and pre-sales efforts with deep functional expertise when needed.
What We Need
12+ years of experience in the insurance industry
, with strong exposure to end-to-end insurance operations.
At least 5 years of hands-on experience in health insurance
with deep understanding of the full health insurance lifecycle, with domain expertise inside and out.
Experience across 2 or more health insurance functions: product setup, underwriting, pricing, policy administration, endorsements, billing, claims, or renewals.
Experience working cross-functionally with product, technology, and business teams in a fast-paced environment.
Hands-on, results-oriented, and passionate about translating domain knowledge into real product features.
Systems thinker with a natural ability to understand how processes connect, where automation can replace manual work, and how rules translate into logic.
Critical, analytical, forward-thinking, and innovative — able to identify gaps others miss and propose solutions, not just observations.
Strong verbal and written communication skills — able to explain complex insurance concepts to technical and non-technical audiences alike.
Demonstrated client-facing capability to handle clients and stakeholders confidently, even without formal sales experience.
Nice-to-have (other advantages)
Experience with other lines of business such as life and/or P&C insurance.
Chartered Insurance Institute (CII) Certificate in Insurance or equivalent.
Technology-savvy — worked on digital transformation initiatives or has exposure to insurance systems. Insurtech experience as SME/Consultant is a strong plus.
Exposure to multiple markets or global health insurance products.
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Prague, Czechia; Brno, Czechia; Amsterdam, Netherlands; Eindhoven, Netherlands; Utrecht, Netherlands
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You’ll Do
We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is
ready to help transform the industry through technology
. They think in systems, challenge the status quo, and are excited to translate years of operational expertise into
intelligent product features, automation logic, and scalable workflows
.
This person brings
deep health insurance domain knowledge
and the drive to change the industry. This is a hands-on, embedded role working closely with CoverGo's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world.
1. Domain Expertise & Product Collaboration
Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight.
Translate end-to-end health insurance processes — underwriting, policy administration, claims, renewals, billing — into clear product requirements and functional documentation.
Validate and define business rules, decision engines, and workflow logic to ensure all outputs are accurate, compliant, and usable in real-world scenarios.
Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic.
2. STP, Automation & Workflow Design
Design for maximum Straight-Through Processing (STP) across product flows — minimising manual intervention through intelligent system design.
Define automation rules, decisioning frameworks, and exception handling flows that reflect real-world insurance operations.
Ensure the product accurately reflects how the business operates, embedding efficiency and scalability directly into the system.
3. Compliance & Risk Embedded in Product
Translate regulatory and policy requirements into system logic and product features.
Conduct market and competitor research to identify feature gaps, best practices, and emerging trends in global health insurance.
4. Cross-Functional Collaboration & Enablement
Act as the bridge between Product, Engineering, and Business teams — translating business needs into product requirements into technical execution.
Contribute to product roadmap discussions and prioritisation from a health insurance perspective.
Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction.
Support GTM, sales, and pre-sales efforts with deep functional expertise when needed.
What We Need
12+ years of experience in the insurance industry
, with strong exposure to end-to-end insurance operations.
At least 5 years of hands-on experience in health insurance
with deep understanding of the full health insurance lifecycle, with domain expertise inside and out.
Experience across 2 or more health insurance functions: product setup, underwriting, pricing, policy administration, endorsements, billing, claims, or renewals.
Experience working cross-functionally with product, technology, and business teams in a fast-paced environment.
Hands-on, results-oriented, and passionate about translating domain knowledge into real product features.
Systems thinker with a natural ability to understand how processes connect, where automation can replace manual work, and how rules translate into logic.
Critical, analytical, forward-thinking, and innovative — able to identify gaps others miss and propose solutions, not just observations.
Strong verbal and written communication skills — able to explain complex insurance concepts to technical and non-technical audiences alike.
Demonstrated client-facing capability to handle clients and stakeholders confidently, even without formal sales experience.
Nice-to-have (other advantages)
Experience with other lines of business such as life and/or P&C insurance.
Chartered Insurance Institute (CII) Certificate in Insurance or equivalent.
Technology-savvy — worked on digital transformation initiatives or has exposure to insurance systems. Insurtech experience as SME/Consultant is a strong plus.
Exposure to multiple markets or global health insurance products.
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Lisbon, Portugal; Porto, Portugal; London, United Kingdom; Cambridge, United Kingdom; Manchester, United Kingdom
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You’ll Do
We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is
ready to help transform the industry through technology
. They think in systems, challenge the status quo, and are excited to translate years of operational expertise into
intelligent product features, automation logic, and scalable workflows
.
This person brings
deep health insurance domain knowledge
and the drive to change the industry. This is a hands-on, embedded role working closely with CoverGo's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world.
1. Domain Expertise & Product Collaboration
Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight.
Translate end-to-end health insurance processes — underwriting, policy administration, claims, renewals, billing — into clear product requirements and functional documentation.
Validate and define business rules, decision engines, and workflow logic to ensure all outputs are accurate, compliant, and usable in real-world scenarios.
Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic.
2. STP, Automation & Workflow Design
Design for maximum Straight-Through Processing (STP) across product flows — minimising manual intervention through intelligent system design.
Define automation rules, decisioning frameworks, and exception handling flows that reflect real-world insurance operations.
Ensure the product accurately reflects how the business operates, embedding efficiency and scalability directly into the system.
3. Compliance & Risk Embedded in Product
Translate regulatory and policy requirements into system logic and product features.
Conduct market and competitor research to identify feature gaps, best practices, and emerging trends in global health insurance.
4. Cross-Functional Collaboration & Enablement
Act as the bridge between Product, Engineering, and Business teams — translating business needs into product requirements into technical execution.
Contribute to product roadmap discussions and prioritisation from a health insurance perspective.
Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction.
Support GTM, sales, and pre-sales efforts with deep functional expertise when needed.
What We Need
12+ years of experience in the insurance industry
, with strong exposure to end-to-end insurance operations.
At least 5 years of hands-on experience in health insurance
with deep understanding of the full health insurance lifecycle, with domain expertise inside and out.
Experience across 2 or more health insurance functions: product setup, underwriting, pricing, policy administration, endorsements, billing, claims, or renewals.
Experience working cross-functionally with product, technology, and business teams in a fast-paced environment.
Hands-on, results-oriented, and passionate about translating domain knowledge into real product features.
Systems thinker with a natural ability to understand how processes connect, where automation can replace manual work, and how rules translate into logic.
Critical, analytical, forward-thinking, and innovative — able to identify gaps others miss and propose solutions, not just observations.
Strong verbal and written communication skills — able to explain complex insurance concepts to technical and non-technical audiences alike.
Demonstrated client-facing capability to handle clients and stakeholders confidently, even without formal sales experience.
Nice-to-have (other advantages)
Experience with other lines of business such as life and/or P&C insurance.
Chartered Insurance Institute (CII) Certificate in Insurance or equivalent.
Technology-savvy — worked on digital transformation initiatives or has exposure to insurance systems. Insurtech experience as SME/Consultant is a strong plus.
Exposure to multiple markets or global health insurance products.
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Brussels, Belgium; Antwerp, Belgium; Munich, Germany; Berlin, Germany
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You’ll Do
We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is
ready to help transform the industry through technology
. They think in systems, challenge the status quo, and are excited to translate years of operational expertise into
intelligent product features, automation logic, and scalable workflows
.
This person brings
deep health insurance domain knowledge
and the drive to change the industry. This is a hands-on, embedded role working closely with CoverGo's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world.
1. Domain Expertise & Product Collaboration
Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight.
Translate end-to-end health insurance processes — underwriting, policy administration, claims, renewals, billing — into clear product requirements and functional documentation.
Validate and define business rules, decision engines, and workflow logic to ensure all outputs are accurate, compliant, and usable in real-world scenarios.
Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic.
2. STP, Automation & Workflow Design
Design for maximum Straight-Through Processing (STP) across product flows — minimising manual intervention through intelligent system design.
Define automation rules, decisioning frameworks, and exception handling flows that reflect real-world insurance operations.
Ensure the product accurately reflects how the business operates, embedding efficiency and scalability directly into the system.
3. Compliance & Risk Embedded in Product
Translate regulatory and policy requirements into system logic and product features.
Conduct market and competitor research to identify feature gaps, best practices, and emerging trends in global health insurance.
4. Cross-Functional Collaboration & Enablement
Act as the bridge between Product, Engineering, and Business teams — translating business needs into product requirements into technical execution.
Contribute to product roadmap discussions and prioritisation from a health insurance perspective.
Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction.
Support GTM, sales, and pre-sales efforts with deep functional expertise when needed.
What We Need
12+ years of experience in the insurance industry
, with strong exposure to end-to-end insurance operations.
At least 5 years of hands-on experience in health insurance
with deep understanding of the full health insurance lifecycle, with domain expertise inside and out.
Experience across 2 or more health insurance functions: product setup, underwriting, pricing, policy administration, endorsements, billing, claims, or renewals.
Experience working cross-functionally with product, technology, and business teams in a fast-paced environment.
Hands-on, results-oriented, and passionate about translating domain knowledge into real product features.
Systems thinker with a natural ability to understand how processes connect, where automation can replace manual work, and how rules translate into logic.
Critical, analytical, forward-thinking, and innovative — able to identify gaps others miss and propose solutions, not just observations.
Strong verbal and written communication skills — able to explain complex insurance concepts to technical and non-technical audiences alike.
Demonstrated client-facing capability to handle clients and stakeholders confidently, even without formal sales experience.
Nice-to-have (other advantages)
Experience with other lines of business such as life and/or P&C insurance.
Chartered Insurance Institute (CII) Certificate in Insurance or equivalent.
Technology-savvy — worked on digital transformation initiatives or has exposure to insurance systems. Insurtech experience as SME/Consultant is a strong plus.
Exposure to multiple markets or global health insurance products.
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Barcelona, Spain; Madrid, Spain; Málaga, Spain; Milan, Italy; Rome, Italy
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You’ll Do
We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is
ready to help transform the industry through technology
. They think in systems, challenge the status quo, and are excited to translate years of operational expertise into
intelligent product features, automation logic, and scalable workflows
.
This person brings
deep health insurance domain knowledge
and the drive to change the industry. This is a hands-on, embedded role working closely with CoverGo's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world.
1. Domain Expertise & Product Collaboration
Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight.
Translate end-to-end health insurance processes — underwriting, policy administration, claims, renewals, billing — into clear product requirements and functional documentation.
Validate and define business rules, decision engines, and workflow logic to ensure all outputs are accurate, compliant, and usable in real-world scenarios.
Participate actively in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic.
2. STP, Automation & Workflow Design
Design for maximum Straight-Through Processing (STP) across product flows — minimising manual intervention through intelligent system design.
Define automation rules, decisioning frameworks, and exception handling flows that reflect real-world insurance operations.
Ensure the product accurately reflects how the business operates, embedding efficiency and scalability directly into the system.
3. Compliance & Risk Embedded in Product
Translate regulatory and policy requirements into system logic and product features.
Conduct market and competitor research to identify feature gaps, best practices, and emerging trends in global health insurance.
4. Cross-Functional Collaboration & Enablement
Act as the bridge between Product, Engineering, and Business teams — translating business needs into product requirements into technical execution.
Contribute to product roadmap discussions and prioritisation from a health insurance perspective.
Engage with internal and external stakeholders, including clients, partners, and insurers, to gather feedback and validate product direction.
Support GTM, sales, and pre-sales efforts with deep functional expertise when needed.
What We Need
12+ years of experience in the insurance industry
, with strong exposure to end-to-end insurance operations.
At least 5 years of hands-on experience in health insurance
with deep understanding of the full health insurance lifecycle, with domain expertise inside and out.
Experience across 2 or more health insurance functions: product setup, underwriting, pricing, policy administration, endorsements, billing, claims, or renewals.
Experience working cross-functionally with product, technology, and business teams in a fast-paced environment.
Hands-on, results-oriented, and passionate about translating domain knowledge into real product features.
Systems thinker with a natural ability to understand how processes connect, where automation can replace manual work, and how rules translate into logic.
Critical, analytical, forward-thinking, and innovative — able to identify gaps others miss and propose solutions, not just observations.
Strong verbal and written communication skills — able to explain complex insurance concepts to technical and non-technical audiences alike.
Demonstrated client-facing capability to handle clients and stakeholders confidently, even without formal sales experience.
Nice-to-have (other advantages)
Experience with other lines of business such as life and/or P&C insurance.
Chartered Insurance Institute (CII) Certificate in Insurance or equivalent.
Technology-savvy — worked on digital transformation initiatives or has exposure to insurance systems. Insurtech experience as SME/Consultant is a strong plus.
Exposure to multiple markets or global health insurance products.
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job title: Senior Software Engineer
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React or Vue.js.
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React/Vue JS, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilot
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,000-158,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: San Francisco; Palo Alto; New York City
We build and run the inference engine behind every Perplexity query and deploy dozens of model architectures at scale with tight latency and cost budgets. Our stack is Rust, Python, CUDA, and CuTe DSL - and we need another engineer to join us.
WHAT YOU WILL WORK ON
Examples of real work the team does:
- New models support. Support transformer-based retrieval, text-generation, and multimodal models in our inference infrastructure, from weight loading, request scheduling and KV-cache management to support in API Gateway.
- GPU kernels migration to CuTe DSL. Port our in-house CUDA kernels to NVIDIA's CuTe DSL so they run on GB200 today and are portable to Vera Rubin racks tomorrow.
- Rust-native serving runtime. Develop our internal Rust-based inference server to solve all Python pains and keep up with rapidly growing traffic.
- Performance optimisation. Profile and fix bottlenecks from network ingress through continuous batching and GPU kernel interleaving.
- Reliability and observability. Build dashboards, alerts, and automated remediation so we catch regressions before users do. Respond to and learn from production incidents.
WHO WE'RE LOOKING FOR
- Deep experience with GPU programming and performance work (CUDA, Triton, CUTLASS, or similar). Any other deep systems programming experience is a plus.
- You understand modern LLM architectures and are able to bring them up reliably in a production environment.
- You've built and operated production distributed systems under real load - ideally performance-critical ones.
- Comfortable working across languages and layers: Rust for the serving runtime, Python for model code, CUDA/CuteDSL for kernels.
- You own problems end-to-end. You can read a research paper on Monday, write a kernel on Wednesday, and debug a production incident on Friday.
- Self-directed. You do well in fast-moving environments where the path forward isn't laid out for you.
GOOD IF YOU TOUCHED ANY OF
- ML compilers and framework internals: PyTorch internals, torch.compile, custom operators.
- Distributed GPU communication: NCCL, NVLink, InfiniBand, RDMA libraries, model/tensor parallelism.
- Low-precision inference: INT8/FP8/FP4 quantization, mixed-precision serving.
- Profiling and debugging tools: Nsight Compute/Systems, CUDA-GDB, PTX/SASS analysis.
- Container orchestration: Kubernetes, GPU scheduling, autoscaling inference workloads.
QUALIFICATIONS
- 3+ years of professional software engineering experience with meaningful work on ML inference or high-performance systems.
- Familiarity with at least one deep learning framework (PyTorch, JAX, TensorFlow).
- Understanding of GPU architectures (memory hierarchy, warp scheduling, tensor cores).
- Understanding of common LLM architectures and inference optimization techniques (e.g. quantization, speculative decoding, prefill-decode disaggregation).
Location: London
We are looking for an AI Inference Engineer to join our growing team. We build and run the inference engine behind every Perplexity query and deploy dozens of model architectures at scale with tight latency and cost budgets. Our stack is Rust, Python, CUDA, and CuTe DSL.
RESPONSIBILITIES:
- New models support. Support transformer-based retrieval, text-generation, and multimodal models in our inference infrastructure, from weight loading, request scheduling and KV-cache management to support in API Gateway.
- GPU kernels migration to CuTe DSL. Port our in-house CUDA kernels to NVIDIA's CuTe DSL so they run on GB200 today and are portable to Vera Rubin racks tomorrow.
- Rust-native serving runtime. Develop our internal Rust-based inference server to solve all Python pains and keep up with rapidly growing traffic.
- Performance optimisation. Profile and fix bottlenecks from network ingress through continuous batching and GPU kernels interleaving.
- Reliability and observability. Build dashboards, alerts, and automated remediation so we catch regressions before users do. Respond to and learn from production incidents.
WHO WE'RE LOOKING FOR:
- Deep experience with GPU programming and performance work (CUDA, Triton, CUTLASS, or similar). Any other deep systems programming experience is a plus.
- You understand modern LLM architectures and are able to bring them up reliably in a production environment.
- You've built and operated production distributed systems under real load - ideally performance-critical ones.
- Comfortable working across languages and layers: Rust for the serving runtime, Python for model code, CUDA/CuteDSL for kernels.
- You own problems end-to-end. You can read a research paper on Monday, write a kernel on Wednesday, and debug a production incident on Friday.
- Self-directed. You do well in fast-moving environments where the path forward isn't laid out for you.
NICE-TO-HAVE:
- ML compilers and framework internals: PyTorch internals, torch.compile, custom operators.
- Distributed GPU communication: NCCL, NVLink, InfiniBand, RDMA libraries, model/tensor parallelism.
- Low-precision inference: INT8/FP8/FP4 quantization, mixed-precision serving.
- Profiling and debugging tools: Nsight Compute/Systems, CUDA-GDB, PTX/SASS analysis.
- Container orchestration: Kubernetes, GPU scheduling, autoscaling inference workloads.
QUALIFICATIONS:
- 3+ years of professional software engineering experience with meaningful work on ML inference or high-performance systems.
- Familiarity with at least one deep learning framework (PyTorch, JAX, TensorFlow).
- Understanding of GPU architectures (memory hierarchy, warp scheduling, tensor cores).
- Understanding of common LLM architectures and inference optimization techniques (e.g. quantization, speculative decoding, prefill-decode disaggregation).
Final offer amounts are determined by multiple factors including experience and expertise.
Equity: In addition to the base salary, equity may be part of the total compensation package.
Location: Sydney
Workplace: Hybrid
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Ukraine
The Opportunity
Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
Location: United Kingdom
The Opportunity
Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
Location: Serbia
The Opportunity
Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
Location: Romania
The Opportunity
Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
Location: Portugal
The Opportunity
Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement
УдалённоseniorUnited States; Canada (BC & ON only)
УдалённоseniorUnited Kingdom, Remote
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