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Location: Remote - EMEA About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Warsaw, Poland Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment. The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships. Key Responsibilities Lead and manage the Poland Admissions team, setting targets and driving performance. Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently. Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment. Manage application pipelines, identify bottlenecks and ensure timely follow-up. Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion. Build strong relationships with university admissions teams and act as the key escalation point for complex cases. Ensure admissions processes meet university requirements and relevant regulatory standards. Use CRM and performance data to identify trends, improve processes and drive decision-making. Produce regular admissions performance reports and forecasts for senior management. Coach and develop the admissions team, creating a high-performance and student-focused culture. Identify opportunities to improve processes, systems and the overall student journey. Experience & Skills 3+ years' experience in international student admissions, student recruitment, higher education or a related field. Proven experience managing and developing a team. Strong understanding of the international student application and admissions journey. Strong commercial and analytical mindset, with experience managing KPIs and conversion. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Experience using CRM/admissions systems and analysing pipeline data. Fluent English and Polish Experience with the Polish higher education market is an advantage. Key Success Measures Application processing times Application-to-offer conversion Offer-to-enrolment conversion Admissions team productivity and performance Student experience University partner satisfaction Accuracy and compliance of applications Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Warsaw, Poland Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment. The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships. Key Responsibilities Lead and manage the Poland Admissions team, setting targets and driving performance. Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently. Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment. Manage application pipelines, identify bottlenecks and ensure timely follow-up. Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion. Build strong relationships with university admissions teams and act as the key escalation point for complex cases. Ensure admissions processes meet university requirements and relevant regulatory standards. Use CRM and performance data to identify trends, improve processes and drive decision-making. Produce regular admissions performance reports and forecasts for senior management. Coach and develop the admissions team, creating a high-performance and student-focused culture. Identify opportunities to improve processes, systems and the overall student journey. Experience & Skills 3+ years' experience in international student admissions, student recruitment, higher education or a related field. Proven experience managing and developing a team. Strong understanding of the international student application and admissions journey. Strong commercial and analytical mindset, with experience managing KPIs and conversion. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Experience using CRM/admissions systems and analysing pipeline data. Fluent English and Polish Experience with the Polish higher education market is an advantage. Key Success Measures Application processing times Application-to-offer conversion Offer-to-enrolment conversion Admissions team productivity and performance Student experience University partner satisfaction Accuracy and compliance of applications Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: UNITED STATES - Remote, LATAM - Remote, EMEA - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About the role This role runs the internal posture engine — the risk register, critical control monitoring, evidence, audit operations and GRC tooling. It keeps risk state current so the Lead and the Risk Committee decide from accurate data in the Risk Dashboard and reporting. Drata is the register of record. Named owners close gaps; this role keeps the register, evidence and audit operations current. Responsibilities Planning Operate the risk register from the Security Programme threat model: populate, track treatment, record acceptance decisions, follow up owners, and run the exceptions register. Keep the ISMS and security policy library current as part of audit readiness. Draft security standards when commissioned by the Lead. Run Drata as the control and evidence system — Statement of Applicability, framework crosswalk and automation. Execution Run critical control monitoring: health check-ins, drift flags and Drata automation. Route drift to the SOC. Maintain the evidence file for Lead assessments and independent internal audit. Feed threat-assessment findings into the register and confidence ratings. Track which required assessments are current. Lead audit coordination and preparation: ISO 27001 and SOC 2 logistics, ISMS readiness, team prep, management-review pack, and customer due-diligence questionnaires. Coordinate the control register for external testing (red team, tabletop, pentest). Run security awareness and weekly alerts. Tracking and evaluating performance Track residual risk, exceptions and gap-closure against appetite. Exceptions expire and are reported; the underlying requirement stays in force. Report register state and evidence health so the Lead and Risk Committee work from one view. Achieving overall defined performance Be accountable for a current, defensible posture engine — register, evidence and audit operations. Ensure Drata collects evidence continuously, with automated evidence where coverage exists. Qualifications Hands-on experience running a risk register, control library and audit cycle (ISO 27001 and/or SOC 2). Comfortable with GRC platforms (Drata or equivalent) and turning monitoring into evidence. Proven ability to coordinate audits and customer questionnaires with named control owners. Precise written work; register and Statement of Applicability quality matters. Strong stakeholder management with control owners and auditors. CISA, ISO 27001 Lead Implementer or Auditor, or equivalent professional certification. Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role . The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $150,000 — $206,000 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia Coding agents are only as good as the context they're given. Most explore a repository like a new hire on day one – grepping, opening files, guessing. JetBrains Context replaces that with actual knowledge of your whole codebase and resources, served to any agent that asks. If you want to own the layer that decides what an agent knows before it writes a single line, this is for you. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do As agents get better at searching for themselves, what is the durable value of a managed retrieval layer? We need someone with an opinionated answer to own JetBrains Context as a product – defining what it is for, who it is for, how we measure success, and where it goes next. This is a hands-on role where you'll manage the product from a terminal and agent session rather than slides. You'll bridge the technical core and cross-functional teams: collaborating closely with engineering and ML teams on indexing pipelines and retrieval quality, working with Air, IDE, and Junie teams on integrations, and partnering with marketing, developer advocacy, sales, and customer success on positioning and adoption. You'll take full ownership of defining problem statements, setting explicit trade-offs, and balancing cost, latency, and freshness across the platform. Day to day, you will: Build and maintain a deep working understanding of chunking, embeddings, index freshness, retrieval, reranking, and agent-facing surfaces. Define and defend an opinionated vision for the product's evolution, including explicit target audiences, use cases, and key success metrics. Translate product strategy into actionable problem statements, priorities, plans, and milestones with an explicit definition of “done”. Communicate product direction clearly to engineering, leadership, cross-functional stakeholders, customers, and prospects. Analyze competing context and code-search products through direct use to establish clear differentiators and identify gaps. Define core operational and product metrics – index freshness, retrieval quality, agent task outcomes, adoption, retention, and unit economics – to guide decision-making. Represent the product externally by sharing roadmaps, publishing updates, speaking to developer audiences, and gathering community feedback. Partner with ML teams on model evaluation and platform teams on service scale, reliability, and cost. What you’ll bring A well-argued point of view on where AI-first development is going and what agents genuinely need from a context layer. Comfort with technical depth across embeddings, retrieval quality, sub-agents, tool-calling, indexing costs, and API design. The habit of using the product you build daily alongside competitors' tools. Communication that adapts to different audiences, from staff engineers and enterprise architects to conference attendees. A data-informed approach that combines telemetry, evaluation results, customer conversations, and market signals. Comfort with ambiguity and a preference for defining a new category over copying an existing one. What you’ll need Proven experience owning a complex developer, platform, or infrastructure product end to end, including strategy and roadmap. Hands-on familiarity with modern AI coding tools and agent workflows. The technical capability to work directly with engineering on retrieval behavior, APIs, data models, and integration surfaces. The ability to define metrics for quality-sensitive products and build evaluation habits that maintain product standards. Experience communicating a product externally through written content, talks, or community engagement. Practical experience with search, retrieval, RAG, developer search, or static analysis at scale is a plus. What success looks like Within your first months, you'll form and share a clear thesis for what JetBrains Context is and is not – one the engineering team recognizes as theirs and leadership can invest in. You'll establish a metrics story that distinguishes real retrieval quality from vanity usage, a roadmap with clear trade-offs, and a documented evaluation of serious competitors. Longer term, success means JetBrains Context becomes a deliberate choice for developers and organizations, agents get measurably better answers because it exists, enterprises adopt it for its governance and scale, and the market clearly understands its unique value because you've communicated it effectively. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-AA1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Задачи: — Поддержка клиентов на всех этапах: onboarding, консультации по интеграции API, тестирование (sandbox/demo), запуск в продуктив — Ежедневное общение с клиентами на английском и русском языках с использованием CRM HubSpot и Freshchat: ответы на вопросы по продукту, помощь с дашбордом, решение проблем — Перевод запросов клиентов, жалоб и предложений по функционалу в тикеты Jira (с багами и требованиями с шагами воспроизведения и критериями приемки), координация приоритетов с командой разработки — Выступать связующим звеном между клиентами и технической командой, менеджером продукта, командами аккаунт-менеджмента и бизнес-развития — Расследование расхождений в транзакциях, балансах и отчетности, мониторинг метрик продукта и инцидентов, включая SQL-запросы и подготовку экспортов данных для сверки — Управление эскалациями с внешними провайдерами Требования: — 1–2 года опыта в техническом аккаунт-менеджменте или поддержке в финтехе — Опыт работы с финтех-продуктами (платежные решения, банковские продукты, виртуальные карты или подобное) — Английский на уровне Intermediate и выше — Русский язык обязателен — Опыт работы с API: аутентификация, построение запросов (Postman/curl), чтение технической документации — Опыт работы с Jira и Confluence — Умение писать понятные баг-репорты и требования — Базовые знания SQL для анализа данных и сверки Условия: — Удаленная работа — Компенсация занятий по английскому языку — Гибкий старт рабочего дня

Got it Life — стартап из Кремниевой долины, который развивает AI-приложение в сфере ментального здоровья и готовится к запуску монетизации. Ищут Product Marketing Manager для продвижения продукта на западных рынках B2C и B2B. Задачи: — разрабатывать стратегию органического роста мобильного приложения; — развивать ASO; — работать с инфлюенсерами; — вести SMM; — работать с Google Ads и Meta Ads; — развивать email-маркетинг; — искать партнёров среди коучей, ассоциаций и федераций; — создавать и развивать комьюнити; — анализировать эффективность кампаний через Google Analytics и AppsFlyer; — развивать корпоративные wellness-направления; — тестировать и масштабировать маркетинговые гипотезы. Требования: — опыт продвижения мобильных приложений на рынках США и Европы; — опыт запуска и масштабирования продуктов с нуля; — уверенное понимание ASO, influencer marketing, SMM и контекстной рекламы; — сильная аналитика; — английский от B2. Опыт healthcare, mental health, EdTech, AI и B2B будет преимуществом. Условия: — полностью удалённая работа; — гибкий график; — part-time с перспективой перехода на full-time; — высокая степень влияния на развитие продукта.

Задачи: — Сбор лидов (источники теплых лидов предоставим). — Глубокое погружение в продукт: тесное взаимодействие с разработчиками и SEO-специалистами для подготовки аудитов и стратегий для клиентов. — Презентация аудитов потенциальным клиентам по видеосвязи (яндекс телемост, гугл мит, зум, контур толк и др.). — Заключение договоров с новыми клиентами. — Ведение отчетности по лидам и клиентам. Требования: — Положительный опыт в продажах услуг SEO-продвижение сайтов. — Понимание создания сайтов, SEO-продвижения, рекламы и умение объяснить их пользу бизнесу. — Опыт работы с CRM системами, в частности с Мегаплан. Условия: — Удаленный формат работы. — График 5/2, 09:00–18:00 МСК ± 2 часа. — Работа по договору. — Оплачиваемые отпуска и праздники. — Доступ к профильным курсам по SEO и контекстной рекламе. — Минимум рутины: работа ведется в CRM, шаблоны КП и договоров уже готовы. — Работа в IT-аккредитованной компании с правом на льготную IT-ипотеку и отсрочку от армии (для военнообязанных). Зарплата и мотивация: — Во время испытательного срока (до 3 месяцев): Вариант А: 70 000 ₽ на руки (фикс, без процентов). Вариант Б: 50 000 ₽ на руки + 15% и 6% с продаж. — После испытательного срока: оклад 50 000 ₽ на руки + проценты с продаж: 15% с договоров на SEO-продвижение и контекстную рекламу, 6% с разовых работ (например, разработка сайта). — Итоговый доход: от 80 000 ₽ и выше (без верхней планки). — Выплаты 2 раза в месяц.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team Customer Experience ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and implements automated support solutions, with the ultimate goal of delivering an outstanding customer experience as reliably and efficiently as possible. About the Role Our team is looking to hire a Manager to lead the expansion of support automation in international markets. This Manager will own the end-to-end strategy and implementation of automated support features across new markets — leveraging DoorDash's extensive automation expertise to drive measurable automated resolution rate while building a scalable foundation for ongoing global expansion. This Manager will serve as the Strategy and Operations (S&O) Expansion Program Lead: the central DRI for developing international automation rollout plans, owning reporting for North Star metric, and working closely with cross-functional partners across Product, Engineering, Analytics, and country teams. This role is a great opportunity for someone who wants to operationalize complex, multi-market solutions and have a direct impact on global support strategy. You're excited about this opportunity because you will… Lead strategy. Define and drive support automation expansion strategy for international markets: determining use cases, prioritization frameworks, and the approach to scaling automations across countries in a repeatable, compliant, and operationally efficient way. Own the metric. Own the goal end-to-end, tracking progress weekly, identifying gaps, and driving corrective action across the cross-functional team. Build the foundation. Build a strong foundation partnering with Product and Engineering to enable feature parity and market customization, and creating the playbook for scaling across new use cases and automation channels. Enable experimentation. Partner with Analytics to design, launch, and evaluate experiments that measure impact and drive ship decisions in alignment with stakeholders. Navigate cross-functional complexity. Identify and manage interdependencies with Product, Engineering, Analytics, Legal, and country leads — ensuring automation strategy is built in alignment with local market requirements, regulatory constraints, and broader business priorities. Communicate and influence. Represent the automation expansion program in weekly business reviews and executive forums, clearly articulating progress, risks, and decisions needed from senior leadership. We're excited about you because… You're organized. You thrive in creating structure out of ambiguity — defining clear ownership, milestones, and processes in a complex, multi-team environment. You solve problems from first principles. You're excited to tackle challenges in new markets and resist "this is how it's always been done" thinking. You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel to size opportunity, track performance, and inform decisions. You're persuasive. You are an effective communicator — speaking as if you're right and listening as if you're wrong. You can influence across DRIs at all levels, from country leads to senior leadership. You act with urgency. Speed excites you. You move quickly, make decisions with imperfect information, and hold teams accountable to timelines. You're relentless. You do what it takes to drive outcomes, no matter how many teams or time zones are involved. You have 5+ years of experience in strategy, operations, management consulting, or a related field — and have successfully delivered results in complex, cross-functional environments. Experience in support strategy, automation, or international expansion is a plus. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Bratislava, Slovakia Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What You’ll Do Onboard and manage clients to ensure successful Google Ads campaign setups. Develop smart, tailored PPC strategies to help clients achieve their business goals. Continuously optimize campaigns for maximum performance and ROI. Act as a trusted Google Ads consultant, advising on best practices, targeting, budget, and campaign design. Monitor and analyze campaign performance, providing regular, actionable reports. Identify new growth opportunities within client accounts and recommend additional products and services. Collaborate closely with sales, support, and cross-functional teams to ensure a seamless client experience. Stay ahead of market trends, Google Ads updates, and digital innovations. What You Need For This Role Experience managing Google Ads campaigns and working with digital performance agencies. Solid understanding of Google Analytics (GTM experience is a plus). Strong communication and relationship-building skills. Analytical mindset with the ability to work independently. Fluency in English and Slovak is preferred. What Will Make Us Really Love You You’re detail-oriented, proactive, and solution-focused. You have a positive, growth-driven attitude and love taking on new challenges. You’re comfortable managing multiple projects and can prioritize effectively. You’re skilled at client communication and campaign consultation. You have a track record of proactively searching for new leads and growth opportunities. Why You’ll Love About Us Freedom to create, grow, and make an impact. A supportive, dynamic team with an international culture. Fast-paced industry with global exposure and learning opportunities. Access to world-class digital advertising workshops and training. Flexible work model: in-office, hybrid, or remote (depending on your situation). Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Remote Workplace: Remote At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $3B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich. We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide. WHAT THIS ROLE IS ABOUT Adapty powers subscriptions for thousands of mobile apps, and our clients don't come to us for a billing tool, they come to grow subscription revenue. This role exists to make that happen. You'll own a portfolio of 30-40 apps and act as their growth partner: understanding their funnel from ad click to purchase, finding where money leaks out, and bringing them concrete recommendations on paywalls, pricing, and A/B tests. You will be a sparring partner who knows subscription monetization as well as our clients do. This isn't a ticket-answering job. Proactiveness, retention, adoption, and expansion in your portfolio are yours to drive, which means you'll spend your time in analytics dashboards and in strategic conversations, and you'll be comfortable turning a good insight into a commercial one. WHAT YOU'LL BE DOING - Own a portfolio of 30-40 clients. You'll be the main point of contact and the person accountable for their retention, health, and growth. - Onboard new clients. After handoff from Sales, guide them through integration, help them build their first funnel and paywall, and get their campaigns live. - Close product adoption gaps. Audit how each client actually uses Adapty, spot underused features, and drive them to full adoption. Identify at-risk accounts early and act before renewal is in question. - Drive account growth. Run paywall and UA analyses, and come to clients with concrete A/B test recommendations that move their subscription revenue, not generic check-ins. - Unlock and close cross-sells. Identify expansion potential across the product line and own those deals through to closed-won. - Be the voice of the customer. Gather and relay feedback, bugs, and feature requests to the product team, and follow up so critical issues actually ship. - Know the product inside and out. You'll be expected to answer detailed technical questions and support complex use cases without escalating everything. WHAT WE'RE LOOKING FOR - Hands-on experience with in-app subscriptions. You've worked with subscription monetization directly, not just adjacent to it. - Full-cycle mobile growth background. Ideally you've owned traffic acquisition through to purchase: UA, funnel optimization, monetization, A/B testing. - Fluent English, written and spoken. - Comfortable with sales. You're not afraid to open a commercial conversation, ask for the expansion, and close it. - Sharp mind and strong communication. You can hold a strategic conversation with a founder or a growth lead and be taken seriously. - Independent and proactive. We don't micromanage — you own your accounts and your numbers. NICE TO HAVE - Experience at a SaaS company in the mobile industry - Working knowledge of Amplitude, Meta Ads, and creative testing. - Track record of measurable account expansion or upsell in a previous CS role. - Familiarity with support/CRM tools. WHAT'S IN IT FOR YOU - Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies. - Exceptional compensation directly tied to your results. - Direct communication and ownership. No bureaucracy, no politics, just impact. - Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices. - Professional support. Language learning, sports, health insurance, laptop coverage, and more.

Задачи: — Вести коммуникацию с клиентами; — Собирать и документировать требования; — Ставить задачи команде разработки (декомпозировать задачи, устанавливать приоритеты); — Следить за рентабельностью, сроками и качеством реализации; — Составлять дорожную карту проекта; — Управлять рисками, оповещать о возможных последствиях; — Осуществлять сдачу-приемку работ; — Предоставлять внутреннюю и внешнюю отчетность, а также вести документооборот; — Взаимодействовать с несколькими как внутренними, так и внешними командами; — Опыт работы с экосистемой 1C Требования: — Владение английским языком на среднем уровне; — Наличие опыта в разработке сервисов/сайтов/приложений от 3 лет; — Наличие технического опыта в разработке сервисов/сайтов/приложений от 3 лет; — Понимание финансовых терминов для формирования отчетности; — Умение выстраивать эффективную коммуникацию и взаимодействие как с клиентами, так и с командами разработки; — Понимание общих принципов разработки современных web/mobile приложений; — Умение работать в режиме многозадачности. Условия: — Масштабные проекты и взаимодействие с экспертами в своих областях, возможности роста; — Оформление по договору ТК; — Эффективные и не токсичные команды с отлаженными бизнес-процессами, здоровыми отношениями и всегда открытыми ко всему новому.

Location: Tbilisi, Georgia; Bogota, Colombia Workplace: remote Complete planning tasks under supervision with growing independence. Execute planning of standard and moderately advanced tactics within defined frameworks. Conduct audience research and build target audience profiles. Create structured presentations using RFP templates. Collaborate with internal teams on task execution and delivery. 9–12 months of experience in media or digital marketing. General understanding of digital channels and campaign strategy. Hands-on experience with social media, paid social, or any other digital channels. English proficiency: at least B2. Basic proficiency in presentation tools (e.g., PowerPoint, Google Slides).

Задачи: — Быть основным операционным лидером по вопросам соответствия требованиям конфиденциальности в Великобритании и выступать в роли назначенного DPO для британского подразделения. — Руководить ключевыми мероприятиями по управлению конфиденциальностью в Великобритании, включая DPIA, оценку рисков конфиденциальности, управление инцидентами и нарушениями, процессы прав субъектов данных, управление хранением и удалением данных, а также документацию по регулированию. — Руководить регуляторным вкладом в панель управления информацией (MI) компании по вопросам конфиденциальности. — Обеспечивать постоянный анализ метрик и рекомендации по их улучшению. — Руководить разработкой программы мониторинга соответствия требованиям конфиденциальности, соответствующей рисковому аппетиту компании и регуляторной среде. — Поддерживать выполнение оценки рисков соответствия на уровне всего предприятия и инвентаризации контролей. — Переводить юридические и регуляторные требования в стандарты соответствия, процедуры управления и ожидания по контролю для заинтересованных сторон первой линии. — Поддерживать разработку и улучшение регуляторной рамки соответствия в Великобритании по ключевым областям конфиденциальности, поведения и защиты потребителей. — Оказывать второй уровень контроля и надзора за средами контроля первой линии, включая обзор дизайна контроля, выявление пробелов, эскалацию проблем и отслеживание исправлений. — Поддерживать процессы управления вопросами соответствия, оценку рисков, надзор и отчетность. — Поддерживать внутренние и внешние аудиты, запросы регуляторов и обзоры партнеров. — Готовить регулярные отчеты для руководства и соответствующих форумов. — Сотрудничать с юридическим отделом для четкого разграничения обязанностей. — Работать с продуктом, инженерией, операциями и другими подразделениями для эффективной реализации требований. — Координировать деятельность с региональными и глобальными партнерами по соответствию. — Помогать в улучшении процессов соответствия, процедур управления и инструментов надзора. — Представлять Compliance как доступную и ориентированную на цели функцию. Требования: — Опыт не менее 6 лет в области регуляторного соответствия, конфиденциальности, управления рисками, аудита или смежных функций, предпочтительно в финансовом секторе, финтехе, банковском деле или другой регулируемой среде. — Желателен опыт работы DPO в регулируемой компании потребительского кредитования. — Глубокое понимание требований UK GDPR, DPIA, процессов нарушения, прав субъектов данных, защиты потребителей, рисков поведения и программ соответствия. — Опыт работы во второй линии защиты, включая надзор и независимый контроль. — Способность переводить юридические требования в политики, стандарты и процедуры. — Опыт поддержки аудитов и регуляторных проверок. — Навыки межфункционального взаимодействия с юридическим, маркетинговым, продуктовым, инженерным и операционным отделами. — Здравый смысл, организованность и умение работать с конфиденциальными вопросами. — Опыт подготовки отчетности для руководства. — Способность управлять несколькими рабочими потоками и балансировать стратегию и исполнение. — Степень бакалавра или эквивалентный опыт. — Релевантные сертификаты. Условия: — Зарплата от £101,000 до £149,000 в год. — Удаленная работа из Великобритании. — Комплексный пакет льгот, включая медицинское страхование для сотрудников и их иждивенцев, гибкие счета расходов, отпуск и программу покупки акций сотрудников. — Удаленный формат с возможными требованиями присутствия в офисе для некоторых ролей. — Включает акции и другие бонусы.

Australian Payments Plus (AP+) is seeking a Senior Product Manager to oversee critical components of Australia's payment infrastructure, including eftpos, BPAY, NPP, and the ConnectID secure identity service. The role is based in Sydney and involves managing product strategies and delivery for these key payment systems. Candidates should have extensive experience in product management within the payments or financial technology sectors, demonstrating strong leadership and stakeholder engagement skills. The position requires a deep understanding of payment ecosystems and the ability to drive innovation and operational excellence in a complex, regulated environment.

Задачи: — Помогать лидам с планированием, вести инициативы от идеи до релиза; — Работать с CPO над продуктом, держать в фокусе метрики и пользу; — Синхронизировать команды: разработку, аналитику, QA; — Давать CEO честную картину: статусы, блокеры, риски. Требования: — От 3 лет в IT и от 3 лет в роли PM: самостоятельно вёл команду и отвечал за релиз; — Опыт с B2C или явная мотивация туда перейти; — Опыт работы с разработкой, аналитикой и QA; — В новой теме разбираешься сам, без раскачки и ожидания готовых объяснений; — Используешь AI в реальной работе на уровне coding agents, AI-harnesses. Не подходит: — Управлял только сроками и встречами, без личной инициативы в продукте; — Ждёт готовое ТЗ и подробную инструкцию на входе. Условия: — Полная удалёнка; — Оформление Service Agreement; — Зарплата в валюте без привязки к курсу рубля.

Вакансия Paid Social Manager в компании Lucky Hunter. Работа связана с управлением платной социальной рекламой, в частности с Meta Ads. Условия: удалённая работа, зарплата $3 000 в месяц плюс квартальный бонус.

Negentrix is an educational holding company that addresses the shortage of qualified professionals in the DACH region through adult education. Languages required: English (B2+), German (B1+), Russian (C1). Remote work available (excluding Russia and Belarus).