Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make:
You’ll sit in the Applied AI who are part of the wider AI Centre of Excellence reporting to the Lead Applied AI Engineer. You’ll work closely with our business verticals, engineering, security, vendors and business stakeholders to build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues.
Together, the Centre of Excellence teams builds and operates applied and agentic AI workflows, SaaS services, integrations and data pipelines to deliver the business objectives of the supported verticals. You’ll contribute to production services from day one, developing your skills while improving reliability, automation and operational outcomes.
The team sits within Business IT & AI Operations, providing the technical expertise, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively.
Your day-to-day:
- Administer and continuously improve a rangeSaaS platforms and AI-enabled services, including configuration, access, environments, integrations and lifecycle management.
- Build and maintain applied and agentic AI workflows and automation pipelines that connect models, tools, business data, APIs and SaaS systems.
- Use Google ADK or similar frameworks to build, test and iterate on tool-using agents and AI-powered automations.
- Monitor service health, usage, cost and performance; lead testing, evaluation and incident triage to improve reliability and prevent recurring issues.
- Partner with product, engineering, security, vendors and business teams to translate needs into effective platform configurations, integrations and automations.
- Document configurations, dependencies and runbooks, applying secure change-management, governance and operational practices.
Your skillset:
- SaaS Administration: Experience administering cloud-based business systems, including configuration, user access, environments, integrations, release management and vendor support.
- Applied AI & Agentic Workflows: Experience building agentic workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Familiarity with Google ADK or similar frameworks is desirable.
- API & Data Integration: Strong knowledge of REST APIs, webhooks and event-driven or scheduled pipelines for connecting SaaS platforms, AI services and backend systems.
- Familiarity with cloud environments, preferably Google Cloud Platform, CI/CD, observability, incident management and secure operational practices.
The interview journey:
- Intro with a member of the Talent Acquisition team - 30 mins
- 1st stage video interview with Lead Applied AI Engineer - 1 hour
- Applied AI and SaaS administration task
- Final stage with Director of Applied AI and senior stakeholders - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion:
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: San Francisco HQ
Workplace: Hybrid
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
We are looking for an Executive Business Partner to support our CEO, VP of Finance, and VP of People. You’ll be a force multiplier across the executive team: managing complex calendars, driving critical follow-through, and, above all, representing these leaders’ voices in writing and in person with precision and polish. Because you’ll routinely draft, edit, and speak on behalf of executives across the company, this role calls for a very high bar for written and verbal communication: clear, correct, well-organized, and appropriately toned for the audience, every time.
This role is a great fit for someone who embodies Render’s Operating Principles https://render.com/careers, particularly Own impact and outcomes (you anticipate needs before being asked), Raise the quality bar (you take real pride in the quality of every email, deck, and invite that carries a leader’s name), Reason clearly; execute quickly (you triage and act fast, even with incomplete information), and Build together (you build trust quickly with a wide range of stakeholders across the company).
WHAT YOU’LL DO
- Own and proactively manage complex, fast-changing calendars across three executives, resolving conflicts and prioritizing time against what matters most
- Approach AI as a core productivity partner and proactively use AI to automate scheduling and streamline communications, research, and other daily workflows rather than defaulting to manual processes out of habit or hesitation
- Draft, edit, and proofread executive communications including calendar invites, Slack messages, memos, and decks to a consistently high bar for clarity, correctness, and tone, since these often represent the leader’s voice directly
- Prepare polished briefing materials ahead of meetings, including attendee bios, context, and clear agendas
- Take notes in meetings and offsites; synthesize discussions into clear, well-organized action items and drive follow-through to completion
- Coordinate domestic and international travel logistics end-to-end
- Plan and help run internal events, staff meetings, and offsites, from logistics through agenda-setting
- Track deadlines and deliverables across email, Slack, and other tools; proactively flag when priorities are slipping
- Handle sensitive financial and people-related information with a high degree of discretion and judgment
- Manage ad hoc research, vendor coordination, expenses, and other operational needs across the three executives
- Serve as a trusted, high-context communication conduit between the executives and the rest of the company
WHAT WE’RE LOOKING FOR
- AI-forward mindset: excited by AI tools, and consistently looking for ways to use them to increase velocity, output, and strategic value.
- Exceptional written and verbal communication skills: you write clearly and correctly under time pressure, and can adapt tone and formality for different audiences (this is a hard requirement)
- Proven experience as an Executive Business Partner supporting senior leaders, ideally supporting multiple executives simultaneously at a fast-growing company
- Demonstrated discretion and sound judgment handling confidential financial and people-related information
- Strong organizational skills and the ability to prioritize competing, high-stakes demands without dropping details
- Comfort operating with ambiguity and moving quickly; you reason clearly about what matters most and execute without waiting for perfect information
- A strong ownership mindset: you anticipate needs, follow through without reminders, and hold yourself accountable for outcomes, not just tasks completed
- Ability to build trust and rapport quickly across a wide range of personalities and seniority levels
NICE-TO-HAVES
- Direct experience supporting a CEO, CFO/Head of Finance, or Head of People
- Experience planning company offsites or events at scale
- Familiarity with standard EA tooling (Google Workspace, Slack, expense platforms, travel booking tools)
- Prior experience operating in both early-stage and more scaled organizations
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
В данный момент команда в поиске своего активного Sales manager B2B на регион Латам Основные задачи: Продажи продукта компании B2B: онлайн, оффлайн (на выставках) Развитие и создание доверительных долгосрочных отношений с текущими клиентами и новыми клиентами; Составление offer под каждого клиента, умение довести переговоры до сделки;
УдалённоmiddleУдалённая работа (UTC−3…UTC−6); В данный момент команда в поиске своего активного Sales manager B2B на регион Латам Основные задачи: Продажи продукта компании B2B: онлайн, оффлайн (на выставках) Развитие и создание доверительных долгосрочных отношений с текущими клиентами и новыми клиентами; Составление offer под каждого клиента, умение довести переговоры до сделки; Ведение srm и отслеживание этапов сделок; Работа со смежными отделами (Операционный отдел, Технический отдел, Финансовый отдел, Маркетинг ) направленная на развитие клиента; Понимание экономики в нише Igaming, умение оценить KPI подходящего проекта Требования Успешный опыт продаж в нише Betting B2B Igaming, Финтех, SaaS - увеличение показателей прибыль, GGR , понимание реальных цифр на рынке, знание конкурентов Структурность, умение выстраивать доверительные отношения с клиентами из разных стран ( преимущественно Латинская Америка) Умение расставлять приоритеты, тайм менеджмент Гибкость при взаимодействии с бизнесом , умение найти решение для любого клиента; Знание языков : Испанский (Обязательно), английский Готовность к частым командировкам Условия работы: Оплата в USDT Возможность работать в перспективной компании и развивать бизнес; Договорные условия по з/п Работа преимущественно по времени Латинской Америки (смещение на вечер)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
You will identify businesses with customer communication and sales challenges, qualify their needs, and book discovery meetings or product demonstrations for the client’s sales team. Proven B2B SDR or outbound sales experience, preferably selling CRM, SaaS, marketing automation, WhatsApp Business solutions, or customer engagement platforms.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking an Application Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Collaborate with distributed engineering teams across North America and India to ensure architectural consistency and delivery alignment.
Mentor engineers in .NET, Azure, DevOps, cloud-native design patterns, and software architecture principles.
Identify opportunities to improve platform observability, performance, security, reliability, and development efficiency.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $ to $. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a .NET Application/Solutions Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Champion AI-first development across the engineering org using Copilot, Claude, Cursor and other tools
Drive and build agentic customer facing applications providing real-time recommendations, decision support, and interactive help, using Azure Foundry, Open AI and other agentic development platforms. You are familiar with orchestration, RAG, retrieval grounding, MCP server design, etc.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $110,000 to $130,000 USD, or $100,000 to $120,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Intercom’s Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Intercom’s suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
2–4+ years in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role:
As the Marketing Strategy and Operations Senior Manager, you will be the strategic right-hand implementer to the VP of Marketing. You will design and operate the marketing operating system that unlocks coordination and scale across the marketing ecosystem (content, media, social, paid, ambassadors, web, campaigns, automation).
In this role you will not just create plans and processes but you will also own specific key initiatives providing hands-on support building, testing, and scaling new bets. You will draw on a deep understanding of B2B and B2C marketing tactics and channels.
The role is scoped so you will spend 40% of your time on special marketing projects flexing to the areas that require resources and expertise.
Another 40% will be spent on marketing ops or building the system the team runs on (ways of working, OKR setting, weekly staff meeting, coordination with other teams, retros, etc).
Finally, 20% of your time will be spent on Chief of Staff-style work supporting the VP in thinking about marketing strategy, and articulating that vision and progress to the broader organization.
Level:
Senior Manager
Reports To:
VP of Marketing
Location:
At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel Requirement:
Must be able to travel ~2–5 times per year to one of our countries of operation for team retreats, meetings, field visits.
What you’ll do:
Marketing special projects and strategic initiatives 40%
Lead complex cross-functional marketing projects from problem definition through design, launch, test, iteration, and scale while measuring qual and quant impact
Support marketing teams who need extra capacity or expertise in high priority projects by offering hands-on flex support or ownership of defined sub-problem areas
Partner with marketing leadership to propose, prioritize, and scope the project portfolio
Define success metrics and test plans up front, and report results candidly, including what didn't work.
Document what works, build playbooks, and hand off to a permanent owner or team
Marketing operations 40 %
Own annual and quarterly planning and OKR discipline, translating strategic intent into priorities, milestones, and measurable outcomes
Analyze marketing performance, trends, and customer insights to identify growth levers
Lead the org through operating change, including the transition to AI-enabled ways of working
Own marketing budget and headcount planning with Finance, building integrated resource plans and tradeoff recommendation
Partner with People Team on headcount planning and scaling hiring plans
Manage key marketing vendor evaluations, procurement, and onboarding of new tools
Marketing Chief of Staff 20%
Manage the leadership operating rhythm: staff meetings, business reviews, offsites, extended leadership meetings, all-hands, off-site retreats
Act as a strategic thought partner and advisor to marketing leadership on key decisions, priorities, and emerging opportunities; provide high candor feedback to executive leadership
Support leadership in navigating ambiguity, aligning stakeholders, team management, and driving execution
What you’ll bring:
5–7 years in strategy, chief of staff, management consulting, indie hacker, agency, or marketing/growth or GTM operations
Experience with a wide range of tactics and channels (you don’t need them all): lifecycle marketing, SEO, SMS and push, paid channels, social, content, and creator, earned media, thought leadership, events, B2B and/or B2C, SaaS marketing, digital marketing, segmentation
A first-principles thinker who can break a complex process into parts, decide what to change, automate with AI, or keep human, and connect the dots across functions
Proven record leading complex cross-functional initiatives in fast-paced, ambiguous environments
Highly organized and detail-oriented, with strong program management skills
Experience working with large marketing budgets: including forecasts, budgeting, headcount planning, investment tradeoffs
Experience with hiring, recruiting, and onboarding operations
Excellent presentation skills; experience building exec-level decks
Detail oriented, if you are reading the third to last bullet, congrats :) as a bonus here are a few tips. 1) don’t use AI in your writing for the application – really, it’s painfully obvious 95% of the time and I want to hire you not Claude 2) mention you saw this bullet in our interview :)
Experience managing executive operating rhythms, leadership meetings, business reviews, offsites, and planning forums
Familiarity with common marketing tech stack tools
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
This role is fully remote, so if you are not based in Kenya, the US, or the UK, we will share an estimated salary benchmark for the country you are based in during the hiring process.
United States
Base Salary:
$120,750
Bonus target:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£77,600
Bonus target:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$83,820
Bonus target:
10%
Annual Benefits Stipend:
$8,454
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
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Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for European Portuguese (pt-PT). You’ll translate software UI text and online marketing content from English into clear, natural European Portuguese that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Portuguese-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Portuguese translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural European Portuguese for the intended audience.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Portuguese translator to share work and maintain continuity when you are unavailable.What you'll need to be successful
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into European Portuguese.
- Demonstrated professional experience translating online marketing content into European Portuguese.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of European Portuguese (pt-PT) and strong comprehension of English source content, demonstrated through relevant professional work; Brazilian Portuguese is not the target variant for this role.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for Italian (IT). You’ll translate software UI text and online marketing content from English into clear, natural Italian that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Italian-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Italian translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural Italian for the intended audience.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Italian translator to share work and maintain continuity when you are unavailable.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into Italian.
- Demonstrated professional experience translating online marketing content into Italian.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of Italian and strong comprehension of English source content, demonstrated through relevant professional work.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for Spanish, with the precise regional variant European Spanish (es-ES). You’ll translate software UI text and online marketing content from English into clear, natural Spanish that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Spanish-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Spanish translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural Spanish for the intended audience and confirmed regional variant.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Spanish translator to share work and maintain continuity when you are unavailable.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into Spanish.
- Demonstrated professional experience translating online marketing content into Spanish.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of the confirmed Spanish variant and strong comprehension of English source content, demonstrated through relevant professional work.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT MISTRAL AI
At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source, and cutting-edge models, products, and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include Vibe, the AI assistant for life and work, and Forge, our platform to build frontier models
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany, Dubai and Singapore. We are creative, low-ego, and team-spirited.
Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careersmistral.ai/careers http://mistral.ai/careers.
Role summary
The Southern Europe Enterprise Sales organization is entering a rapid scaling phase. To support this growth, we are seeking a Chief of Staff to the VP of Revenue Europe South drive organizational effectiveness, strategic planning, and execution of high-priority cross-functional initiatives across the region.
This is a strategic role offering exceptional exposure and global impact. You will work closely with the VP of of Southern Europe Enterprise Sales to structure the team, lead strategic projects, organize internal reporting, and liaise with other teams. This phase offers a unique opportunity to build a global perspective on partnership priorities while owning critical initiatives.
What You Will Do
STRATEGIC LEADERSHIP AND PLANNING
- Design and implement the next-stage Southern Europe Enterprise Sales operating model to support rapid headcount growth and expansion across the region (France, Italy, Spain, Portugal, and emerging markets).
- Own annual planning, OKR orchestration, and executive performance reviews to improve alignment and execution discipline.
- Drive company-level programs involving Sales, Partnerships,, Product, Marketing, Finance, and Operations (new market entries, enterprise account launches, sales plays).
- Lead strategic projects to leverage AI for enhancing go-to-market effectiveness.
OPERATIONAL EXCELLENCE
- Drive preparation and follow-up of executive reviews, business performance tracking, and strategic decision-making processes.
- Structure complex problems, define execution plans, and ensure delivery against business priorities.
- Improve the GTM operating model, processes, and organizational effectiveness to support scaling.
- Build scalable frameworks to support GTM growth and operational efficiency.
CROSS-FUNCTIONAL COLLABORATION
- Lead cross-functional strategic initiatives across the Partnership organization (Managed Service Providers, System Integrators, ISVs, …).
- Facilitate alignment between Sales leadership and key internal stakeholders (Partnerships, Product, Finance, Marketing, etc.).
- Serve as a point of escalation to resolve conflicts and drive decision velocity.
- Collaborate with global teams to ensure consistency in execution across regions.
PERFORMANCE AND IMPACT
- Track and report on executive cadence effectiveness (QBRs, planning cycles, leadership rituals).
- Monitor strategic initiative progress and execution quality.
- Measure stakeholder satisfaction within the GTM leadership team.
- Improve decision velocity and clarity across the organization.
ABOUT YOU
- Education: Bachelor’s degree in Business, Marketing, Information Technology, or a related field. An MBA or advanced degree is preferred.
- Experience: Minimum of 5 years in strategic operations, business development, GTM strategy, or consulting roles (e.g., Strategy Consultant at MBB/Tier-1/Tier-2, Business Operations, Chief of Staff, or Strategic Program Manager).
- Executive Stakeholder Management: Experience working closely with C-level or senior leadership, high maturity in communication, influence and prioritization. Ability to operate with high autonomy and judgement
- Scale and ambiguity mindset: Experience in fast-growing environments or high-pressure environments. Comfortable navigating ambiguity and evolving priorities
- Industry Background: Experience in high-growth SaaS, AI, deeptech, or infrastructure industries. Exposure to AI, data, infrastructure, or developer-focused products is a strong plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with incident communication and on-call.
Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals (command prompt)
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Snowflake & Splunk (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Zendesk is preferable
Location
This role will be remote, and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Provisioning helps organizations of all sizes deploy and manage 1Password through scalable provisioning and organization-management experiences. We build the workflows that help admins onboard people, manage access, and support long-term adoption, with a focus on reliable, secure, and intuitive experiences. As an intern on the team, you’ll work on frontend web experiences in React and TypeScript alongside engineers, product managers, and designers. Our current roadmap includes improving activation, invitation and provisioning-pipeline visibility, error recovery, and other Admin Console workflows.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Contribute to frontend features in the 1Password Admin Console using React, TypeScript, CSS, and established design-system patterns.
- Partner with engineers, product managers, and designers to turn customer and admin needs into simple, accessible experiences.
- Write maintainable code, tests, and documentation, and participate in code reviews, debugging, and quality improvements.
- Learn the Provisioning domain and help improve workflows such as onboarding, invitations, user-status visibility, and provisioning error handling.
- Work with the team to investigate problems, communicate progress, and deliver incremental improvements safely.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
- Technical foundations: Working knowledge of React and familiarity with TypeScript and CSS fundamentals.
- Web development foundations: Comfort with HTML, browser behavior, accessibility, Git, and learning established patterns in an existing codebase.
- Project experience: Experience building a small web project through coursework, an internship, personal work, or open source contributions.
Bonus points for:
- Experience with React and TypeScript beyond coursework, including a personal, school, or open source project.
- Familiarity with design systems or component libraries, and with Figma or a similar design tool.
- Exposure to frontend testing tools such as Jest, Testing Library, Playwright, or Cypress.
- Understanding of API integration, asynchronous JavaScript, or backend concepts.
- Interest in security, identity, access management, or building tools for administrators.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Threat Operations is part of 1Password’s Security organization, bringing together Cyber Threat Intelligence, Detection Engineering, and Security Incident Response. Together we study how threat actors operate, turn that into high-quality detections, and respond quickly when something goes wrong. Interns work across all three teams, with time and focus shaped by your interests and our needs, so you see how intelligence becomes real defense. We care about turning intelligence into action, and we value blameless learning and psychological safety.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Analyze incoming threat intelligence, assess its credibility and relevance to 1Password, and run IOC sweeps across our environment.
- Own pieces of work across the threat management lifecycle, turning intel into recommendations for detection, incident response, and vulnerability management.
- Join the alert triage rotation and learn how signal quality, enrichment, and response fit together.
- Develop and test detection rules and response agents, and contribute to our detection-as-code and response-as-code platforms.
- Build orchestration workflows to automate triage, enrichment, and response, using AI tools to help design and build them.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Familiarity with Git and managing infrastructure or detections as code, including Terraform.
- Scripting or programming experience, such as Python or Go, and comfort working with APIs.
- Exposure to SIEM and SOAR tools, logs, or writing detection rules and queries, through coursework, labs, or projects.
- Experience using AI tools to build or automate workflows, with a healthy skepticism about their output.
- Familiarity with frameworks like MITRE ATT&CK, plus security coursework, CTFs, home labs, or a security club.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Vaults team owns the extraction and operation of file, sync, and vault functionality from b5 into dedicated services.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Contribute to the Vaults team’s migration of backend functionality from b5 into dedicated services, improving maintainability and scalability.
- Help implement and test APIs and data-access components for vaults, files, and sync workflows under the guidance of experienced engineers.
- Develop automated tests and support CI/CD improvements to make service releases safer and more reliable.
- Assist with service monitoring, technical documentation, and troubleshooting in development and test environments.
- Collaborate with teammates through design discussions, code reviews, and sprint planning while building practical backend engineering skills.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Familiarity with Go and building or testing backend APIs.
- Exposure to relational databases, distributed systems, or cloud platforms such as AWS.
- Experience with automated testing, CI/CD pipelines, or observability tools such as Datadog.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Machine Identity team builds the identity and access capabilities that securely connect AI agents and workloads to the systems they need. We make that access scoped and auditable, so individuals and teams can move beyond shared, long-lived credentials and understand which identity acted and on whose behalf.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Code, test, debug, deliver and maintain production software systems for new and existing product features.
- Participate in planning by identifying tasks and breaking down, estimating, and planning work.
- Write comprehensive tests during various stages of the development cycle, ensuring code is functioning as expected.
- Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback.
- Generate and review documentation on code processes to ensure scalability.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Experience with a modern backend language (e.g. Go, Node.js, Ruby, or Python).
- Understanding of authentication, authorization, and identity concepts (OAuth, OIDC, scoped access, policy enforcement)
- Experience working with distributed systems, demonstrating best practices around monitoring, observability, performance and reliability
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
ГибридГеография найма не уточнена
Colorado Springs, Colorado, United States
Salt Lake City, Utah, United States
Dublin, Ireland
УдалённоseniorIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote - Colombia
УдалённоСтажёрRemote (United States | Canada)
УдалённоСтажёрRemote (United States | Canada)
УдалённоСтажёрRemote (United States | Canada)
УдалённоСтажёрRemote (United States | Canada)
Все вакансии в одном месте - страница 17 · Job Hunters