Location: Москва
Workplace: В офисе
О компании
Сейчас в центр пакетного ядра в команду мобильной передачи данных ищем эксперта с широким опытом работы в коре, чтобы интерпретировать и реализовывать данные для CEM.
Обязанности
контролировать полноту, корректность и своевременность данных от сетевых элементов (MME/SGSN, SGW/PGW, PCRF/PCF, PCEF/DPI, CGNAT, IMS, HSS/UDM, DNS) в CEM;
анализировать расхождения и аномалии в данных, выявлять причины и координировать их устранение совместно с владельцами систем и вендорами;
разрабатывать и актуализировать методики расчета Core-KQI/KPI на абонентском и сессионном уровнях;
проверять корректность метрик и сопоставлять результаты с PM-счетчиками и данными сетевых элементов;
анализировать причины ухудшения качества услуг на основе абонентских сессий и сетевых событий;
локализовать проблемы и определять зоны ответственности между доменами Radio, Core, Transport, сервисными платформами и абонентскими устройствами;
оценивать влияние изменений сетевой инфраструктуры, обновлений ПО, внедрения новых сетевых элементов и вендорских решений на данные и метрики CEM;
формировать и согласовывать требования к составу, качеству и формату данных, поступающих в CEM;
участвовать в разработке и внедрении новых сценариев использования CEM: клиентские KPI, выявление аномалий, анализ блокировок, мониторинг качества сервисов и Personal QoS;
пилотировать новые функции, проверять результаты и оценивать их применимость в промышленной эксплуатации.
Требования
знание архитектуры мобильных сетей EPC, IMS, 5G NSA/SA, назначения и принципов взаимодействия основных сетевых элементов;
понимание протоколов GTP, Diameter, SIP и их применения в сигнальных и пользовательских процедурах;
понимание принципов работы и взаимодействия основных сетевых элементов и функций Packet Core и IMS (SGSN/MME, GGSN/SGW/PGW, AMF/SMF/UPF, HSS/UDM, PCRF/PCF, OCS/CHF, PCEF/DPI, CGNAT, DNS), включая особенности формирования событий, статистики и диагностических данных;
опыт работы с xDR/CDR, PM-счётчиками и другими источниками сетевых данных;
понимание принципов формирования и расчёта сетевых KPI/KQI, оценки качества услуг на уровне абонента и сессии;
уверенное владение SQL и Python для обработки, анализа и проверки корректности данных;
практический опыт диагностики сетевых проблем (troubleshooting), анализа сигнализации и определения зон ответственности между сетевыми доменами;
опыт взаимодействия со смежными техническими подразделениями и вендорами при расследовании проблем и внедрении изменений;
желателен опыт работы с оборудованием нескольких вендоров и системами мониторинга качества услуг (CEM/SQM).
Условия
ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников;
страхование от несчастных случаев с 1 месяца работы. Материальная помощь в сложных жизненных ситуациях;
прием врачей общей практики и массаж в офисе. Консультация психологов и программа поддержки сотрудников;
отпуск 28 календарных дней + 3 дня за ненормированный рабочий день;
компенсация расходов на выбор сотрудника, например, на спорт или питание. Специальные предложения от партнеров и скидки от продуктов экосистемы МТС;
мобильная связь за счет компании и льготные тарифы для близких;
единая подписка МТС Premium — KION Lite в онлайн-кинотеатре KION, сервисы МТС Музыка и Строки;
собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучение для карьерного развития.
Location: Afton, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a hands-on technical professional who enjoys working directly with enterprise infrastructure and helping colleagues solve IT problems within Galaxy's Data Center team. At Galaxy’s Tier 4 AI data center in Afton, Texas, you will work closely with Site Reliability Engineering and Network Engineering to deploy and maintain high-density GPU compute and high-performance networking infrastructure. You are comfortable troubleshooting servers,
physical connectivity, Windows and macOS endpoints, and day-to-day employee technology issues. You follow documented procedures, communicate clearly, and are
eager to grow your networking, systems administration, and infrastructure engineering skills.
What You'll Do:
Site Reliability Engineer (SRE) works to execute infrastructure deployments, maintain server and network hardware, troubleshoot physical connectivity, and support data center reliability. It also serves as an on-site IT support resource for Windows and macOS devices, endpoint management, account administration, and general technical troubleshooting
.
Key Responsibilities:
Network Cabling & Connectivity
Install, label, route, and maintain copper and fiber optic cabling.
Troubleshoot physical connectivity involving cables, transceivers, patch panels,
and switch ports.
Perform basic copper and fiber connectivity testing using appropriate tools.
Assist Network Engineering with physical-layer troubleshooting, equipment installation, and connectivity changes.
Document cabling issues, port assignments, equipment connections, and rack elevations.
Escalate complex network issues with clear troubleshooting findings.
Onsite IT & End-User Support
Provide Tier 1 and basic Tier 2 support for hardware, software, operating systems, account access, and connectivity.
Provision, configure, deploy, troubleshoot, and maintain Windows and macOS laptops, desktops, and endpoint devices.
Assist with device enrollment, configuration, application deployment, and compliance through MDM platforms such as Microsoft Intune.
Support user accounts, password resets, access troubleshooting, and basic group management in Active Directory and Microsoft Entra ID.
Troubleshoot Microsoft 365 applications, including Outlook and Teams.
Support onboarding and offboarding, including device preparation, access, and equipment recovery.
Install and troubleshoot printers, peripherals, conference room equipment, and on-site technology.
Maintain device assignments, asset inventory, and endpoint lifecycle records.
Track, document, and resolve IT support requests through the ticketing system.
Infrastructure Reliability & Operational Support
Respond to infrastructure alerts, hardware failures, and onsite incidents under SRE and Network Engineering direction.
Perform routine equipment inspections and basic infrastructure health checks.
Assist incident investigations by gathering information and performing on-site diagnostics.
Follow change management, maintenance windows, and documented SOPs/MOPs.
Document completed work, troubleshooting, and infrastructure changes.
Collaborate with engineering teams and vendors to resolve technical issues.
Participate in scheduled maintenance, including occasional after-hours work.
What We’re Looking For:
1–3 years of experience in data center infrastructure, IT support, desktop support, or a related technical role.
Hands-on experience installing, cabling, maintaining, or troubleshooting physical servers, switches, or enterprise IT equipment.
Familiarity with racks, structured cabling, fiber optics, and basic data center hardware maintenance.
Experience supporting and troubleshooting Windows and macOS.
Familiarity with endpoint management or MDM solutions, preferably Microsoft Intune.
Basic experience with Active Directory and/or Entra ID user account and access management.
Understanding of IP addressing, Ethernet, DNS, DHCP, and basic connectivity troubleshooting.
Experience troubleshooting end-user hardware, software, and peripherals.
Familiarity with IT ticketing, technical documentation, and inventory management.
Ability to follow technical instructions and engineering direction accurately.
Strong communication, organization, collaboration, and problem-solving skills.
Bonus Points:
Experience in enterprise
and/
or colocation data centers.
Familiarity with enterprise server platforms.
Exposure to networking equipment.
Experience with fiber optics, transceivers,
and/
or high-speed links.
Experience with Intune enrollment, configuration profiles, compliance policies,
and/
or application deployment.
Experience with Microsoft 365 administration
and/
or endpoint security tools.
Basic familiarity with
Hypervisor virtualization, VM management, and self hosted enterprise storage.
Exposure to
cable certification, fiber testing,
and/
or network diagnostic tools.
Familiarity with infrastructure monitoring, asset management,
and/
or documentation platforms.
Basic PowerShell, Bash, or Python scripting experience.
Experience with employee onboarding, device lifecycle,
and/
or IT asset tracking.
Familiarity with IT change management and incident response.
OSHA 10-Hour or OSHA 30-Hour Outreach Training completion (construction or general industry); current training card preferred.
What We Offer:
Competitive base salary and discretionary bonus
Paid Time Off
Company-paid health and protective benefits for employees, partners, and other dependents
Company Paid Holidays (14)
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Headspace
Opportunities to learn about the Crypto industry
Free daily snacks and daily meals
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Seattle, WA , Los Angeles, CA or Austin, TX
About the Role
We are looking for a Director of Sales to manage a team of Commercial Account Executives for the West region. This leadership role within the Enterprise team focuses on both the acquisition of new accounts and the expansion of existing customer accounts. The ideal candidate will possess a strong sales management background and a technical foundation, enabling them to drive engagement with both technical professionals and executive buyers. As a Sales Director, you will have the opportunity to position and differentiate the Enterprise platform experience for Cloudflare while reinforcing strong pipeline and automated forecast management practices across Security, Network, Development, and Infrastructure teams.
Responsibilities
Accurately forecast commits by month and quarter, leveraging automated internal data layers and predictive metrics to consistently deliver attainment to quarterly and annual sales targets.
Oversee, coach, and motivate a team of 8 Account Executives, measuring success against overall quota attainment, new logo acquisition, and expansion tactics.
Develop and uplevel team selling abilities through consistent focus on enablement, solution selling, and interpreting automated, data-led customer insights.
Assist in the continued codification and execution of product-focused playbooks to connect platform data to Cloudflare solutions that solve critical business challenges.
Collaborate with Sales Enablement, Product, and Product Marketing to optimize sales training and accelerate execution around newly launched features and products.
Maintain a robust funnel of new hire candidates by continuously interviewing and building a strong network of potential talent.
Hold regular 1x1s with team members, maintaining open and transparent communication while monitoring the proficiency and adoption of sales enablement tooling and resources.
Desirable Skills, Knowledge, and Experience
5+ years of Sales Management experience leading high-performing sales teams at a high-growth SaaS company.
Proven record of high performance in consistently meeting and exceeding team plan through strategic acquisition and expansion tactics.
Experience developing relationships with highly technical customers and selling through modern, data-driven Product-Led Growth (PLG) models.
Coaching-level knowledge of Gap Selling, Sandler, Challenger, or other structured sales methodologies.
Strong talent for multi-threading across business units to identify, engage, and close new divisional buyers, as well as driving consensus among internal and external stakeholders.
Excellent written communication, presentation, and pipeline management skills.
Bonus Points
Experience leading sales teams specifically within Cloud Security or Hyperscaler ecosystems.
Experience navigating complex accounts undergoing Mergers & Acquisitions (M&A) to expand the partner ecosystem.
Compensation
Compensation will be adjusted based on location and level.
For Washington and California (excluding Bay Area) based hires: Estimated annual salary of $328,000 - $451,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin
About The Department
Cloudflare’s Infrastructure group is responsible for building our global network. Our Hardware Engineering team helps research, develop, test, and deploy new equipment enabling 20% of the world’s internet traffic to be served smoothly. Deployed across 330 cities in 120+ countries, the hardware we select helps improve the security, reliability, and performance of the Internet.
About The Role
We need to make thoughtful infrastructure choices affecting a significant portion of the Internet. Hardware we work with includes servers and components, as well as PDUs and network hardware. As a Hardware Systems Engineer, you will work with colleagues on the Engineering teams, Product and Performance teams, and Hardware Sourcing teams to design, qualify and maintain Cloudflare’s worldwide fleet of servers
What You'll Do
Support and assist in the end to end server product qualification from concept to deployment, ensuring hardware designs (electrical, thermal and mechanical) are optimized for seamless, large-scale implementation by the Infrastructure Operations team.
Support and assist gathering product requirements for next generation of servers, and work with silicon vendors to assess performance and select the components (CPU, memory, disk, NIC, GPUs etc)
Collaborate closely with strategy, sourcing, and capacity planning teams to steer server infrastructure initiatives in alignment with Cloudflare’s business goals
Collaborate with the Site Reliability Engineering team to onboard and integrate the next generation of servers into provisioning tools and fleet management tools.
Collaborate with performance team and software teams to optimize software performance on the hardware
Collaborate with cross-functional teams to deploy firmware updates, triage hardware problem reports, resolve hardware issues, maintain automation tools.
Communicate your results and updates through blog posts and internal talks
Examples Of Desirable Skills, Knowledge And Experience
Bachelor’s degree in Computer Engineering, Electrical Engineering, or Computer Science
Foundational knowledge or internship/academic experience with compute design engineering, validation, performance benchmarking, debugging, and deployment used in the data center
Curiosity and desire to learn about the Cloudflare hardware and products used by 20% of all web sites
Desire to learn how a diverse server fleet is managed at scale with tools such as traffic management, capacity planning and failover mechanisms
Desire to learn the tools Cloudflare uses to maintain and monitor our hardware
Harness AI tools and automation to fundamentally accelerate the qualification lifecycle, driving exponential efficiency gains and quality standards.
Possess the organizational skills and interest to manage cross-functional technical projects, ensuring architectural designs seamlessly align with delivery schedules.
Thrive as a deeply self-motivated engineer in ambiguous environments, demonstrating a strong bias for action and the ability to drive initiatives forward without close supervision.
Bonus Points
Master’s degree in Computer Engineering, Electrical Engineering, or Computer Science
Knowledge and experience with server hardware including motherboard designs, chassis designs, thermal designs, as well as CPU, memory & storage technology
Knowledge of bash, python and basic Linux task automation
Knowledge of Redfish, IPMI and server remote management protocols, and experience with firmware updates
Knowledge or experience of performance optimization based on hardware / software codesign
Knowledge and experience of debugging server hardware faults and the ability to engage with our sourcing team and vendors to improve quality
Experience of working with external vendors on server hardware qualification.
Experience of observability and monitoring tools such as Prometheus and Grafana, as well as the ability to observe trends over time
Experience with software development tools and processes such as Git, TeamCity and Jira
Experience in a hyperscale cloud infrastructure role also valuable
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Управление приложениями и сервисами комплекса СЭД в промышленной среде и на тестовых стендах; Управление инфраструктурными сервисами для разработки и эксплуатации;
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Vancouver, BC
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Москва
Мы развиваем продукты автоматизации кибербезопасности в Сбере, помогающие специалистам SOC быстрее расследовать инциденты, реагировать на угрозы и управлять сетевыми доступами.
Сегодня мы занимаемся двумя направлениями:
\* SOAR – платформа автоматизации расследования и реагирования на инциденты кибербезопасности, объединяющая инструменты SOC, системы защиты и ИТ-инфраструктуру;
\* AST – платформа автоматизации управления сетевыми доступами: от формирования согласованных правил по запросам от внешних систем до их применения на межсетевых экранах.
Мы планируем активно развивать собственную технологическую платформу, постепенно переходя от вендорских решений к сервисам собственной разработки на Python и TypeScript. В числе новых направлений сервисы автоматизации реагирования, интеграционные платформы и AI-агенты для выполнения задач кибербезопасности.
Ищем DevOps-инженера, который поможет создавать инфраструктуру для новых продуктов: выстраивать процессы CI/CD, автоматизировать развёртывание сервисов, обеспечивать их наблюдаемость, безопасность и отказоустойчивость.
Предстоит не просто поддерживать готовые решения, а участвовать в формировании инфраструктурной архитектуры и инженерных практик, на которых будут строиться новые продукты команды.
Обязанности
* строить и развивать CI/CD: сборка, тестовые прогоны, QG, выпуск релизов;
* автоматизировать развёртывание и сопровождение сервисов: Ansible, контейнеризация, окружения DEV/ИФТ/ПСИ/ПРОМ;
* доводить сервисы до ПРОМ-эксплуатации вместе с командой;
* отвечать за надежность: отказоустойчивость, потребление ресурсов, восстановление после сбоев;
* диагностировать и устранять инциденты, разбирать причины их возникновения;
* развивать наблюдаемость: логи, метрики, алерты, дашборды;
* управлять доступами и секретами в контуре продукта;
* разрабатывать и вести эксплуатационную документацию и runbook-и;
* учитывать требования информационной безопасности и корпоративные QG при выпуске изменений
Требования
* Linux (RHEL 7.X/8.X — предпочтительно): сетевой стек, права, диагностика производительности, Bash;
* Docker/Podman, Kubernetes (Helm, манифесты, диагностика пода);
* CI как код: Jenkins pipelines на Groovy, общие библиотеки и шаблонизация пайплайнов; GitOps-подход и Argo CD;
* Ansible: собственные плейбуки и роли;
* сборка и запуск TypeScript и Python-приложений: зависимости, артефакты, типичные причины падения сборки;
* nginx: reverse proxy, TLS, балансировка, диагностика 5xx;
* PostgreSQL на уровне сопровождения: резервное копирование и восстановление, репликация, разбор медленных запросов;
* мониторинг: Zabbix и/или Prometheus, настройка алертинга;
* сети: TCP/IP, DNS, маршрутизация, mTLS;
* понимание ITSM-процессов: инцидент, изменение, проблема; работа через согласования и контрольные точки;
* опыт эксплуатации сервисов в продакшене от 2–3 лет;
* готовность работать в on-prem-контуре без публичных облаков и с внутренними инструментами.
* Будет плюсом
* качество и артефакты: Nexus OSS, SonarQube, AppSec-платформы;
* потоки данных: Kafka;
* опыт в финтехе или другом контуре с жёсткими требованиями ИБ.
Условия
* работа в офисе
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для Junior позиций)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
-Собирать продуктовые и технические требования, описывать сценарии использования и определять архитектурные ограничения и нефункциональные требования. -Проектировать сквозной путь трафика от клиента через edge/точки присутствия и сервисы защиты до origin, выявлять узкие места и точки отказа.
Обязанности: Руководство отделом системных администраторов (4 сотрудника): планирование, постановка задач, контроль исполнения, оценка результатов; Обеспечение отказоустойчивости и бесперебойной работы ИТ-инфраструктуры на трёх производственных площадках компании (Домодедово, Климовск, Чехов);
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore or Sydney
About the department
In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Who you are
You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability.
What you'll do
Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries
Maintain Data Center environment operational availability
Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis
Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
Support and configure network infrastructure where required
Providing feedback to internal teams to support internal tools and external vendor partnerships
Required Experience
Experience with Juniper, Cisco and DWDM network equipment
Minimum of 4 years experience of Linux systems administration
Experience managing and instructing remote contractors
Familiarity with work required to stand up infrastructure in remote colocation facilities
Experience running and improving operational processes, including automation tooling, in a rapidly changing environment
Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.)
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network.
Other Responsibilities May Include
Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure
Assist with the definition, documentation and implementation of consistent processes across all region
Limited travel
Examples of desirable skills, knowledge and experience
Bachelor’s degree; technical background in engineering, computer science, or MIS
Direct experience executing on complex data center/infrastructure projects
Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools
Experience running and improving operational processes in a rapidly changing environment
Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
Ability to manage Microsoft Excel and Google Sheets
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Must be a team player
Bonus Points
Experience working with infrastructure in multiple countries
Comfortable with remote “lights-out” and out-of-band access to data center resources
Linux certifications (RHCSA etc.)
Network certifications (CCNA, JNCIA or higher)
Configuration management systems such as Saltstack, Chef, Puppet or Ansible
Scripting or software development experience in Bash, Python or Go-lang
Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
Experience in working within a large scale SaaS vendor
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Москва
Workplace: Дистанционный
Мы в поисках руководителя SRE-команды, цель которой построить все core-компоненты облака в единую надёжную систему и прорабатывать улучшения в инфраструктуре.
Подсистемы в зоне ответственности команды
DNS
хранилище секретов
балансировщики L4/L7
хранилище настроек приложений
система сборки и деплоя
клиентские библиотеки
инструментарий работы с железом
всё, что работает на стыках управляющего слоя облака, Linux и железа
Ожидаемые результаты
Снижение числа инцидентов
Снижение числа ручных вмешательств
Рост удовлетворённости пользователей и коллег
Задачи
Управление командой SRE из 5 человек
Управление надёжностью внутреннего облака (SLO/SLA/SLI)
Инцидент-менеджмент
Работа с потребностями пользователей
Удовлетворение текущих и будущих потребностей бизнеса
Требования
Опыт работы на аналогичной позиции от 5 лет
Опыт разработки Go/Java - на уровне Senior
Понимание основ работы сети и сетевых протоколов
Уверенные знания Linux
Продуктовый подход в достижении целей
Location: Москва
Workplace: Комбинированный
Наша команда занимается внедрением и поддержкой объектного хранилища VK Cloud на площадках заказчиков — от установки и настройки инфраструктуры до сопровождения работающих инсталляций.
Ребята тесно взаимодействуют с разработкой и документацией продукта, помогая улучшать его на основе реального опыта эксплуатации, а также с руководителями проектов и инженерами со стороны партнёров и заказчиков — решают нетривиальные задачи внедрения и поддержки Enterprise-инфраструктуры.
Задачи
Установка и настройка VK Cloud Storage на площадках заказчиков
Поддержка развёрнутых ранее установок VK Cloud Storage
Тестирование VK Cloud Storage
Участие в развитии VK Cloud Storage
Взаимодействие с отделами разработки и документирования для улучшения и развития продукта
Взаимодействие с руководителями проектов для реализации проектов внедрения
Взаимодействие с инженерами партнёров и заказчиков для решения сложных задач функционирования VK Cloud Storage
Требования
Опыт работы в эксплуатации или внедрении инфраструктурных Enterprise-проектов — от трёх лет
Опыт настройки серверного (вычислительного) оборудования
Экспертные знания в эксплуатации Linux-систем
Уверенные знания сети и стека TCP/IP, DNS, HTTP
Опыт использования инструментов управления конфигурацией Ansible (Puppet/Salt/Chef)
Опыт использования Docker
Опыт работы с базами данных
Будет плюсом
Эксплуатация CentOS подобных Linux-систем
Опыт работы с etcd-кластером
Опыт работы с S3-совместимыми хранилищами данных
Опыт работы с инструментами мониторинга Zabbix/Grafana
Опыт работы с облачными платформами (частными или публичными)
Location: Москва
Workplace: Дистанционный
Мы разрабатываем крупнейший мессенджер в России, чтобы соединять людей, сервисы и компании. Создаём простые и удобные инструменты коммуникации.
Задачи
Развивать и сопровождать инфраструктуру highload-системы, повышать
надёжность, доступность и производительность
Внедрять и поддерживать
SLO/SLI
и практики error budget, выстраивать алертинг на основе пользовательских метрик и приоритизации
Развивать
observability
(Prometheus/Alertmanager, Grafana, централизованные логи): делать эксплуатационные дашборды, настраивать алерты, снижать alert noise, улучшать MTTD/MTTR
Автоматизировать рутинные операции и эксплуатационные процессы, снижать toil, развивать self-service подходы для команд разработки
Участвовать в
on-call
, оперативно реагировать и устранять инциденты, координировать восстановление, проводить postmortem и доводить улучшения до продакшена
Взаимодействовать с командами разработки и смежными инфраструктурными командами: участвовать в архитектурных обсуждениях, ревью изменений, согласовании требований к production readiness
Вести и развивать эксплуатационную документацию
: писать и актуализировать runbooks/playbooks для типовых инцидентов и деградаций, инструкции по релизам/роллбэкам и аварийным процедурам (в том числе DR), документировать дашборды/алерты и схемы зависимостей/эскалаций
Требования
Опыт 5+ лет
в SRE/DevOps/Platform/System Engineering, опыт эксплуатации
highload
-систем
Глубокие знания Linux
: администрирование, диагностика производительности (CPU/mem/io), анализ деградаций, systemd, файловые системы, лимиты/квоты, troubleshooting на production
Сетевые основы для диагностики
: TCP/IP, DNS, HTTP/HTTPS, TLS, L4/L7 балансировка, keepalive; умение находить и устранять сетевые причины деградаций
Опыт эксплуатации распределённых систем
: понимание partial failures, timeouts/retries, backpressure, graceful degradation
Облака: опыт эксплуатации инфраструктуры в
публичном облаке — сети и балансировщики, autoscaling, IAM/роль‑модель; построение
отказоустойчивости по зонам/регионам, базовые DR-подходы
Контейнеры и Kubernetes:
понимание контейнеризации и практический опыт работы с Kubernetes на
уровне эксплуатации (деплой, конфигурации, диагностика проблем
приложений/окружения)
Infrastructure as Code
: Terraform (или аналог) + Ansible; Git‑workflow, code review, версионирование инфраструктуры
CI/CD и управление изменениями
: безопасные релизы (canary/blue‑green), rollback стратегии, снижение рисков изменений
Код и автоматизация: чтение чужого кода (Go/Java/Python) для диагностики;
написание автоматизации (Python/Go/Bash), создание утилит/джоб для
эксплуатации
Observability: Prometheus/Alertmanager, Grafana,
централизованные логи (Graylog/ELK) — дашборды под эксплуатацию, алерты с учётом
снижения шума и приоритизации
SRE-практики
: SLI/SLO, error budget, incident response, postmortem без поиска виноватых
Готовность к on-call
и участие в разборе и устранении инцидентов
Навыки
создания и поддержки эксплуатационной документации
: runbooks/playbooks, инструкции по деплою/роллбэку, схемы архитектуры, описания SLO/алертов; умение писать кратко и так, чтобы документ работал в инциденте
Будет плюсом
Опыт с БД/кешами/очередями: PostgreSQL/Redis/Cassandra/Kafka/ClickHouse и так далее
Сопровождение Java: JVM/GC, heap/thread dumps, профилирование, диагностика latency
Security basics: secrets management, least privilege
Location: Москва
Workplace: гибкий
Мы строим единый мотор доставки контента для всей экосистемы VK. Наша задача — объединить разрозненные решения в единую, масштабируемую и высокопроизводительную платформу. Это вызов для инженеров, которые хотят работать с огромными объёмами трафика и сложной сетевой инфраструктурой.
Задачи
Поддержка бесперебойной работы сервиса, настройка и развитие систем мониторинга и алертинга
Автоматизация провижининга (развёртывания) и рутинных операций
Перенос существующих продуктов и сервисов на новую платформу CDN, оптимизация процессов загрузки контента
Тестирование и улучшение архитектуры, устранение неоптимальных решений
Тесная работа с командой разработчиков для реализации новых функций
Требования
Наличие опыта коммерческой разработки на любом языке программирования
Свободное владение администрированием Linux и серверных технологий: веб-серверы, балансировщики нагрузки, DNS
Понимание разницы между DNS и EDNS, TCP и UDP, Anycast и Multicast
Глубокое понимание модели OSI на практике
Знание сертификатов, цепочек доверия, mTLS, Let's Encrypt, HSTS
Понимание принципов масштабирования и отказоустойчивости
Уверенная работа с Nginx, Ansible, Grafana, Prometheus, VictoriaMetrics
Уверенное написание скриптов на Bash и Python
Будет плюсом
Опыт работы с геораспределёнными сервисами и CDN
Опыт внедрения и понимания IPv6
Знание работы BIRD, BGP
Опыт работы с Docker, Kubernetes
Понимание GitLab CI/CD
Навыки анализа трафика: tcpdump, Wireshark
Москва
Afton, Texas
География найма не уточнена
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