Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Digital Games Monetization
U.S.-based required | West Coast strongly preferred (Bay Area ideal) | Headquarters: San Mateo, CA
Role Summary:
The
Senior Director, Digital Games Monetization
is responsible for leading the PlayStation Store's global publisher monetization organization and maximizing the value created for publishers, players and PlayStation. As the leader of the Digital Games Monetization team, they will define and execute the strategies, capabilities and partnerships that drive sustainable commercial growth. Combining expertise in publisher strategy, monetization, content lifecycle management and commercial optimization, they will ensure the PlayStation Store remains the industry's most effective platform for digital content monetization.
Reporting to the VP, PlayStation Store, the Senior Director will lead a global organization of monetization specialists and content lifecycle experts, partnering closely with publishers and cross-functional teams including Planning & Proposition, Merchandising & Editorial, Insight & Analytics, Commercial Development, GDPR, Channel Sales and Product. Acting as a trusted advisor to both internal stakeholders and external partners, they will identify the opportunities to accelerate publisher growth, improve commercial performance and develop innovative monetization capabilities that deliver measurable business impact.
As the senior leader of the Digital Games Monetization function, they will unite teams responsible for publisher strategy, content lifecycle optimization and commercial growth under a single vision and operating model. The Senior Director will be responsible for aligning priorities, developing organizational capability, establishing best practices and ensuring monetization expertise is applied consistently across publishers, markets and business models. Through strong leadership and strategic direction, they will build a globally connected organization.
In addition to driving commercial outcomes today, the Senior Director will play a critical role in shaping the future of monetization on the PlayStation Store. Working at the intersection of commercial strategy, publisher partnerships, product innovation and market intelligence, they will help identify emerging opportunities, influence Store capabilities and champion new ways of creating value. The role will be instrumental in establishing the PlayStation Store as the industry's leading partner for publisher growth and monetization excellence.
What You'll Be Doing:
The Senior Director, Digital Games Monetization will lead PlayStation Store's global digital monetization organization, building the strategy, operating model and organizational capability required to maximize the commercial performance of publisher content across the platform. They will lead a global team responsible for publisher monetization and content lifecycle optimization, ensuring clear objectives, performance measures and operating rhythms are in place to drive sustained commercial growth across markets, publishers and business models.
Working closely with publishers, the Senior Director will act as a strategic advisor, helping partners maximize long-term performance through effective monetization, pricing, promotional and lifecycle strategies. They will build and maintain senior relationships across the publishing industry, identify growth opportunities and provide commercially focused recommendations informed by player behavior, market dynamics and content performance. Working across the full spectrum of publishing partners, from global strategic accounts through to independent developers, they will help shape monetization strategies that deliver mutual value for publishers and PlayStation.
The role will be responsible for leading PlayStation Store's monetization strategy and commercial performance expertise, ensuring publisher decisions are supported by high-quality insight, analysis and market intelligence. Through the development of scalable frameworks, analytical approaches and best practices, they will help publishers identify revenue opportunities, improve content performance and optimize long-term lifecycle value.
A key accountability will be driving the adoption and evolution of Intelligent Pricing, expanding the impact of the Targeted Offers program and accelerating the development of future monetization capabilities across the Store. Working closely with Store, D2C and matrix teams, the Senior Director will champion innovative approaches to pricing, promotions, experimentation and commercial optimization. They will also help shape future capabilities that leverage data, automation and AI to improve publisher outcomes and strengthen PlayStation's commercial advantage.
The Senior Director will play a critical leadership role within the combined Partner Team structures (PCT) working in close partnership with GPDR to identify, prioritize and execute monetization opportunities across the PlayStation Store. Together, the teams will influence partner strategy, capability investment and ensure publisher needs, player outcomes and business objectives are reflected in product and platform decision-making. Through this partnership, the role will help connect commercial insight, platform capability and publisher opportunity into a unified strategy for Store and business growth.
As a member of the Store Leadership Team and wider D2C leadership community, the Senior Director will contribute to the strategic direction of PlayStation Store and the D2C business. They will represent publisher and monetization priorities within executive discussions, communicate commercial opportunities and performance to senior stakeholders, and help shape the future direction of digital commerce. Through strong leadership, organizational development and cross-functional collaboration, they will build a high-performing global organization that strengthens PlayStation's position as the industry's leading platform for publisher growth and commercial success.
What We're Looking For:
Significant commercial leadership experience within the games industry, with a proven track record of leading high-performing global teams and delivering sustainable growth through publisher-focused monetization strategies.
Deep expertise in digital business models, platform economics, digital monetization, pricing and promotions, lifecycle management and revenue optimization, with a strong understanding of the opportunities and challenges facing publishers across the industry.
Demonstrable success developing strategic partnerships with publishers ranging from global AAA partners to independent developers, driving commercial growth through data-driven recommendations and impactful monetization programs.
Strong commercial and analytical capability, with experience translating complex performance data, market trends, publisher and customer insights into actionable business strategies and revenue growth initiatives.
Proven ability to influence senior stakeholders internally and externally, working effectively across global, matrixed organizations to align teams around common commercial objectives.
Experience operating against ambitious commercial targets and communicating business performance, opportunities and strategic priorities to a wide range of audiences, from detailed operational reviews to executive leadership presentations.
A strategic yet hands-on leader, with a track record of delivering change, transformation and innovation in fast-paced environments, whilst maintaining strong operational execution.
Exceptional communication, relationship management and problem-solving skills, combined with a passion for experimentation, continuous improvement and the future of the games industry.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$251,000
—
$376,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Want to know what you’ll be doing?
You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service.
Responsibilities:
Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves
Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading
Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends
Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents
Lead technical design discussions and produce clear design documents for changes that span multiple services and teams
Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require
Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal
The Right Fit:
7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar)
Experience designing automation frameworks or platforms that other engineers build on
Experience building large scale software systems running on thousands of servers
Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline
Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust
Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud
Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Proficiency in Java
Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform)
Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale
Experience with time-series databases and query languages such as PromQL
Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning
Experience with discovering and implementing performance improvements, including CPU and IO
Understanding of Linux internals and file systems
Familiarity with hard drive performance and optimization, including host-managed SMR
Experience building and interpreting models, dashboards, or reports
Required for all Backblaze Employees:
Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small, fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
$175,000 - $200,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The AI Infrastructure team builds the foundational inference systems that sit at the core of Figma’s AI products. Our team is responsible for ensuring products like Figma Make and Figma Agent are highly reliable, easily observable, and can seamlessly leverage the latest cutting-edge models. Our team owns critical production services like our AI gateway, metering systems, and trace infrastructure, as well as our strategy for hosting first-party models. This role is an opportunity to join a rapidly-growing team at the ground floor and directly contribute to our core AI platform.
We’re looking for a hands-on engineering leader to support & grow our team, define & execute on our technical strategy, and collaborate with teams across engineering to build best-in-class AI features.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Lead, grow, and support a team of engineers building foundational infrastructure for Figma’s AI products.
Partner with engineering and product leaders from across Figma to define the team’s technical strategy and manage the day-to-day project execution.
Hire, coach, and develop senior and staff engineers to scale the team.
Roll up your sleeves to engage deeply with technical details and decisions as needed in order to help the team deliver on a robust AI platform with urgency.
Build an inclusive team and culture through thoughtful team-building and hiring practices.
We’d love to hear from you if you have:
3+ years of engineering management experience leading high-performing, fast-moving teams, ideally in the AI space.
8+ years of total engineering experience, ideally reaching a staff engineering level as an individual contributor.
Experience working on production AI systems.
A proven track record of motivating, mentoring, and growing experienced AI engineering leads.
Demonstrated experience learning new AI technologies quickly building technical depth in a new domain.
Experience building and scaling engineering teams and org structure as they grow.
While it’s not required, it’s an added plus if you also have:
Experience building AI agents, agent harnesses/loops, or LLM/agent tooling platforms.
Experience building high-scale production infrastructure (e.g., traffic/inference systems, metering, anti-abuse and billing systems).
A background in adjacent platform domains, like recommendation systems or networking.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote - US
NeoCloud BD Pursuit Specialist / Account Executive
Backblaze (Nasdaq: BLZE)
| Reports to the Head of NeoCloud Sales
Salary range:
$171,000 - $192,000, plus variable pay and RSUs. Target OTE $285,000 - $320,000, 60:40 base to variable.
How We Got Here
We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years.
Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes:
B2 Overdrive
- high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines
B2 Neo
- white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media
B2 Cloud Storage
- S3-compatible object storage with predictable pricing, free egress, and no lock-in
Computer Backup
- automatic, continuous endpoint backup for Macs and PCs
500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com
The Role
NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. You will win these accounts.
This is a new-logo role. You will own a named set of NeoClouds from the top 80 worldwide and pursue them from first meeting to signed contract.
This is not an inbound role. If you want a defined territory and a queue of warm leads, it isn't the right fit. If your instinct is to pick an account, find the engineer who feels the storage cost first, and work up to the CXO, keep reading.
What You Will Do
Pursue named accounts.
Build a pursuit plan for each account. Map the buying group from infrastructure engineers to the CXO, and build relationships across it.
Run discovery.
Learn how each NeoCloud runs its stack, where storage costs and performance limit it, and how Backblaze fits. Work with the Sales Engineer and Field CTO on technical validation and proof-of-concept testing.
Choose the route.
Your motion is Sell-To. Decide with your manager when an account also calls for Sell-With, which Strategic Partnerships runs with the Head of NeoCloud Sales. When a partner such as NVIDIA, Super Micro, Weka, VAST, or AMD helps win the account, bring in Strategic Partnerships.
Shape the deal.
Work with your manager and legal on multi-year commitments, SLAs, and revenue share when Backblaze runs behind a NeoCloud's storage service.
Sell inside Backblaze.
Pull Cloud Operations and Engineering into the integration early. Their time is as scarce as your buyer's, and you will earn it.
Line up executive sponsors.
Secure a Backblaze executive sponsor and a customer executive sponsor on every priority account.
Hand off and expand.
Bring in the strategic account manager in Customer Success as customers go live, and stay in the account as it grows.
Keep the forecast honest.
Maintain accurate pipeline, next steps, and close dates in the CRM.
What We Are Looking For
Infrastructure sales expertise
, with a record of closing complex, multi-year deals in storage, cloud, compute, networking, or data center infrastructure
Technical fluency.
You run most technical conversations with infrastructure engineers and architects about GPU clusters, networking, and storage yourself, and earn their trust. The Sales Engineer owns deeper validation and proofs of concept
Executive presence.
You have built VP, SVP, and CTO relationships and can lead those meetings
Hunter drive.
You open doors in accounts that do not know you yet, and you stay with a long pursuit
Seller of record.
You have carried a quota and closed deals with your name on them
Deal structure experience.
You have negotiated SLA, IP, and revenue-share terms on deals you closed, not just understood them
Team play.
You work well with sales engineers, partner teams, and operations teams to land one account
Also True of the Right Person
Existing relationships with NeoCloud technical or executive leaders
Experience with OEM, ISV, or co-sell motions
Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines
This Is Not the Role for You If
You want a defined territory or an inbound queue rather than named accounts you have to open
You prefer a short sales cycle to a long pursuit
You hand technical questions to someone else and wait for the answer
You want to bring a SaaS motion here unchanged
You work accounts alone rather than with sales engineering, partners, and operations
How We Will Interview
We will ask you to walk us through a pursuit you ran from first meeting to signed contract, including a long one that stalled and how you kept it moving. We will ask how you earned an infrastructure engineer's trust. We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Sales Engineer and the Field CTO, because you will pursue accounts with them. And you will go through a panel, so we can see how you work.
What We Offer
Competitive compensation and equity package
Full benefits including medical, dental, vision, and 401(k) with matching
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
A collaborative and transparent culture that supports a healthy work-life balance
Pay Transparency and Equal Opportunity
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
Compensation for this role is
$171,000 - $192,000
, plus variable pay and RSUs. Target OTE
$285,000 - $320,000
, 60:40 base to variable.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Remote - US
Director, NeoCloud Sales (Sell-To)
Backblaze (Nasdaq: BLZE)
| Reports to the Chief Revenue Officer | Remote, US-based
Salary range:
$195,000 - $240,000 plus variable pay and RSUs. Target OTE $325,000 - $400,000 60:40 base to variable.
How We Got Here
We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years.
Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes:
B2 Overdrive
- high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines
B2 Neo
- white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media
B2 Cloud Storage
- S3-compatible object storage with predictable pricing, free egress, and no lock-in
Computer Backup
- automatic, continuous endpoint backup for Macs and PCs
500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com
The Role
NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. We have mapped the top 80 NeoClouds and Frontier Labs worldwide, about 70% in the US and 30% in EMEA, and we already have traction in the US, UK, and France.
You will build and run this segment as its own business inside the CRO organization: your own quota, your own team, and the mandate to decide how Backblaze wins each account. These deals look more like telecom or federal sales than SaaS. Cycles are long, buyers sit at the CXO level, and contracts run three to five years. Often Backblaze sits behind the NeoCloud's own storage service, so the work continues after signature, in SLAs, support, and integration.
This is not a territory to inherit. If your instinct is to wait for a playbook, or to hand the CXO calls to someone more senior, this isn't the right fit. If your instinct is to pick the first five accounts, write the pursuit plan, and take the call yourself, keep reading.
What You Will Own & Build
Own
Logos.
Land and grow five of the Top 25 NeoClouds as meaningful customers, and land 25 more from the rest of the list.
TCV.
Deliver $20M in total contract value across the base. We measure on TCV because these customers sign multi-year commitments.
Expansion.
Grow the existing NeoCloud base outside committed contracts such as CoreWeave.
Pipeline and forecast.
Own both for the whole segment, and carry a named-account number yourself.
Your team.
Hire, onboard, and coach a growing team of BD Pursuit Specialists / AEs. Set the KPIs and ARR-conversion targets they are paid against.
Build
You build this with the Field CTO, Strategic Partnerships, an SE and Cloud Operations beside you, and with your AEs as they join.
Route to market.
Own the Sell-To motion for the segment, with its own plays for each type of NeoCloud. No two NeoClouds behave alike, so you choose the play for each account. Write the pursuit plan for the Top 25 NeoClouds: the order we go after them, the buying group in each, and the play for each.
Sell-With.
This is Strategic Partnerships' motion, and you work it in tandem with them, not underneath them, on OEM and ISV flywheels with partners such as NVIDIA, Super Micro, Weka, VAST, and AMD. When a NeoCloud wants help selling Backblaze storage to its own customers, you and Strategic Partnerships decide together how to staff it.
Deal structure.
Negotiate SLAs, IP, revenue share, and infrastructure-as-a-service terms when Backblaze runs behind a NeoCloud's service.
Internal selling.
Bring our Executives (including the CEO), Cloud Operations and Engineering into each integration, and keep them engaged after signature. This is as much internal selling as external.
Executive sponsorship.
Secure a Backblaze executive sponsor and a customer executive sponsor for every priority account, then run CXO conversations without senior leadership in the room.
Transition.
Take over open NeoCloud opportunities and existing coverage from the current BD owners by the end of Q1. Exceptions are handled case by case.
What We Are Looking For
Infrastructure fluency.
You know or can get fluent in the NeoCloud infrastructure stack: GPU compute, networking, storage, and orchestration. You can spar with our Field CTO on architecture without needing drive-level detail. Storage experience is a plus.
Executive presence.
You have built SVP, CTO, and CXO relationships and can run those meetings alone. You have landed and expanded multi-year committed contracts.
Product depth.
You can work with senior product and development teams at a NeoCloud and hold a strategic conversation, not only a commercial one.
OEM and ISV deal experience.
You have negotiated service integration, SLAs, IP, revenue share, and infrastructure-as-a-service structures. You have done these deals, not watched them.
Seller of record.
You have carried a quota and closed deals with your name on them.
Leadership.
You have led a small, senior, quota-carrying team and still carry a number yourself. A Specialist team in a large organization, esp in early days a plus.
Executive sponsorship.
You win sponsors on both sides of the table.
A Plus (though not essential)
Experience selling to NeoClouds, GPU clouds, hyperscalers, cloud providers, or AI infrastructure companies
Experience building a new segment or coverage model from scratch
Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines
This Is Not the Role for You If
You want to run an established territory rather than build a new segment
You no longer carry a number yourself
You need senior leadership in the room to open or close CXO conversations
You see SLA, IP, and revenue-share terms as legal's problem, not yours
You treat partners and Cloud Operations as a handoff rather than as part of the deal
How We Will Interview
We will ask you to bring a plan on how you'd build the market for NeoCloud, and tell us what you would do differently. We will ask about how you worked on building executive relationships . We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Field CTO/ VP of our SE Team and Strategic Partnerships, because you will work beside them every day. And you may go through a panel, so we can see how you work.
What We Offer
Competitive compensation and equity package
Full benefits including medical, dental, vision, and 401(k) with matching
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
A collaborative and transparent culture that supports a healthy work-life balance
Pay Transparency and Equal Opportunity
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
Compensation for this role will be
$195,000 - $240,000 plus variable pay and RSUs. Target OTE $325,000 - $400,000 60:40 base to variable.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Remote, US - Atlanta
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, entrepreneurial Enterprise Account Executive to build and close transformative enterprise business in the Atlanta region. You will own a territory and the full sales cycle, from account prioritization and pipeline creation through technical validation, quantified business value, executive alignment, negotiation, and close.MinIO's technical credibility opens doors, and your job is to turn it into predictable growth.
What You Will Do
Own your territory and the full sales cycle: account prioritization, direct outreach, discovery, technical validation, quantified business value, executive alignment, negotiation, and close.
Build new franchise accounts by landing complex enterprise opportunities and creating credible expansion paths across workloads, business units, and regions. You may also inherit existing accounts with meaningful upsell and cross-sell potential.
Lead technical and vision selling across storage, data infrastructure, lakehouse, AI/ML, analytics, and HPC environments, translating architecture into quantified customer outcomes.
Control POCs and POVs with clear success criteria, and build business cases that give buyers a reason to act now.
Compete against legacy storage vendors, cloud alternatives, direct competitors, and the status quo by shaping decision criteria early.
Build champions and executive relationships, and navigate security, procurement, finance, and multi-stakeholder buying committees.
Orchestrate Solutions Engineering, product, executive, and partner resources through close and expansion.
Keep disciplined account plans, a current CRM, realistic close dates, and forecasts grounded in buyer evidence.
A sustained record of enterprise quota attainment and personally led new-logo wins, with 7+ years of direct enterprise quota-carrying experience preferred.
Experience closing multiple technical enterprise deals and carrying a $1.5M+ quota (or comparable responsibility).
Experience as one of the first one to three sellers building a region, segment, or new-market account focus at an early-stage or category-building company.
Technical credibility in storage, object storage/S3, data infrastructure, data lake/lakehouse, AI/ML, analytics, HPC, or adjacent platforms.
A repeatable, metrics-based approach to direct outreach, territory building, and pipeline creation including effective partner co-selling.
Skill in technical validation, value selling, competitive displacement, executive access, and complex negotiation.
Entrepreneurial ownership combined with disciplined forecasting, account planning, and collaboration.
Your Skills and Experience
Direct object-storage and S3 ecosystem experience.
AI/ML, lakehouse, analytics, or HPC workload experience.
Co-sell experience with cloud, channel, OEM, or alliance partners.
Experience displacing legacy storage or incumbent infrastructure vendors.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote, US - Boston
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, entrepreneurial Enterprise Account Executive to build and close transformative enterprise business in the Boston region. You will own a territory and the full sales cycle, from account prioritization and pipeline creation through technical validation, quantified business value, executive alignment, negotiation, and close.MinIO's technical credibility opens doors, and your job is to turn it into predictable growth.
What You Will Do
Own your territory and the full sales cycle: account prioritization, direct outreach, discovery, technical validation, quantified business value, executive alignment, negotiation, and close.
Build new franchise accounts by landing complex enterprise opportunities and creating credible expansion paths across workloads, business units, and regions. You may also inherit existing accounts with meaningful upsell and cross-sell potential.
Lead technical and vision selling across storage, data infrastructure, lakehouse, AI/ML, analytics, and HPC environments, translating architecture into quantified customer outcomes.
Control POCs and POVs with clear success criteria, and build business cases that give buyers a reason to act now.
Compete against legacy storage vendors, cloud alternatives, direct competitors, and the status quo by shaping decision criteria early.
Build champions and executive relationships, and navigate security, procurement, finance, and multi-stakeholder buying committees.
Orchestrate Solutions Engineering, product, executive, and partner resources through close and expansion.
Keep disciplined account plans, a current CRM, realistic close dates, and forecasts grounded in buyer evidence.
A sustained record of enterprise quota attainment and personally led new-logo wins, with 7+ years of direct enterprise quota-carrying experience preferred.
Experience closing multiple technical enterprise deals and carrying a $1.5M+ quota (or comparable responsibility).
Experience as one of the first one to three sellers building a region, segment, or new-market account focus at an early-stage or category-building company.
Technical credibility in storage, object storage/S3, data infrastructure, data lake/lakehouse, AI/ML, analytics, HPC, or adjacent platforms.
A repeatable, metrics-based approach to direct outreach, territory building, and pipeline creation including effective partner co-selling.
Skill in technical validation, value selling, competitive displacement, executive access, and complex negotiation.
Entrepreneurial ownership combined with disciplined forecasting, account planning, and collaboration.
Your Skills and Experience
Direct object-storage and S3 ecosystem experience.
AI/ML, lakehouse, analytics, or HPC workload experience.
Co-sell experience with cloud, channel, OEM, or alliance partners.
Experience displacing legacy storage or incumbent infrastructure vendors.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote, US - LA
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, entrepreneurial Enterprise Account Executive to build and close transformative enterprise business in the Los Angeles region. You will own a territory and the full sales cycle, from account prioritization and pipeline creation through technical validation, quantified business value, executive alignment, negotiation, and close.MinIO's technical credibility opens doors, and your job is to turn it into predictable growth.
What You Will Do
Own your territory and the full sales cycle: account prioritization, direct outreach, discovery, technical validation, quantified business value, executive alignment, negotiation, and close.
Build new franchise accounts by landing complex enterprise opportunities and creating credible expansion paths across workloads, business units, and regions. You may also inherit existing accounts with meaningful upsell and cross-sell potential.
Lead technical and vision selling across storage, data infrastructure, lakehouse, AI/ML, analytics, and HPC environments, translating architecture into quantified customer outcomes.
Control POCs and POVs with clear success criteria, and build business cases that give buyers a reason to act now.
Compete against legacy storage vendors, cloud alternatives, direct competitors, and the status quo by shaping decision criteria early.
Build champions and executive relationships, and navigate security, procurement, finance, and multi-stakeholder buying committees.
Orchestrate Solutions Engineering, product, executive, and partner resources through close and expansion.
Keep disciplined account plans, a current CRM, realistic close dates, and forecasts grounded in buyer evidence.
A sustained record of enterprise quota attainment and personally led new-logo wins, with 7+ years of direct enterprise quota-carrying experience preferred.
Experience closing multiple technical enterprise deals and carrying a $1.5M+ quota (or comparable responsibility).
Experience as one of the first one to three sellers building a region, segment, or new-market account focus at an early-stage or category-building company.
Technical credibility in storage, object storage/S3, data infrastructure, data lake/lakehouse, AI/ML, analytics, HPC, or adjacent platforms.
A repeatable, metrics-based approach to direct outreach, territory building, and pipeline creation including effective partner co-selling.
Skill in technical validation, value selling, competitive displacement, executive access, and complex negotiation.
Entrepreneurial ownership combined with disciplined forecasting, account planning, and collaboration.
Your Skills and Experience
Direct object-storage and S3 ecosystem experience.
AI/ML, lakehouse, analytics, or HPC workload experience.
Co-sell experience with cloud, channel, OEM, or alliance partners.
Experience displacing legacy storage or incumbent infrastructure vendors.
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote - US
About the Job:
LaunchDarkly is seeking a Senior Benefits Manager to design, run, and continuously improve the health, wellness, and financial benefits programs that support our growing, distributed workforce. You will be the senior subject matter expert on benefits within People Operations, owning the strategy and delivery of our programs end to end, managing carrier and vendor relationships, and ensuring our offerings are competitive, compliant, and cost-effective.
This is a senior individual contributor role. You will work independently on complex, ambiguous problems, influence decisions across People, Finance, Legal, and IT, and serve as a trusted advisor to the Chief People Officer and other senior leaders. You will not have direct reports, but you will guide and coach teammates and external partners through your expertise.
We are looking for someone who pairs deep technical benefits knowledge with sound business judgment, a bias for operational excellence, and a genuine commitment to the employee experience.
Responsibilities:
Own the benefits strategy and roadmap, covering medical, dental, vision, life and disability, FSA/HSA, 401(k), leave of absence, mental health and wellness, and global/international offerings, and recommend changes backed by data and market benchmarking.
Lead the annual benefits renewal and open enrollment cycle: plan design analysis, funding and cost modeling, carrier negotiation, communications, system configuration, and post-enrollment audits.
Manage broker, carrier, PEO/EOR, and third-party administrator relationships, holding vendors accountable to service levels, pricing, and employee experience standards.
Partner with Finance to forecast, budget, and report on benefits spend, and identify cost containment and plan optimization opportunities without compromising employee value.
Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, state and local leave laws, and non-discrimination testing; own required filings, notices, and audits, partnering with Legal and outside counsel as needed.
Administer and optimize benefits technology (HRIS, benefits administration platform, and carrier feeds), including integrations, data accuracy, and reconciliation of invoices and eligibility.
Serve as the escalation point for complex employee benefits, leave, and accommodation cases, and coach People Operations teammates on resolution.
Design and deliver clear, engaging benefits communications and education that help employees make informed choices.
Evaluate benefits for new geographies and acquisitions, and support the integration of new employee populations.
Build scalable processes, documentation, and metrics (participation, cost per employee, utilization, satisfaction) and report insights to People leadership.
Stay current on regulatory changes, market trends, and emerging benefits solutions, and proactively bring recommendations to the team.
Qualifications:
8+ years of progressive benefits experience, including significant ownership of renewals, open enrollment, and vendor management in a high-growth technology or similarly fast-paced environment.
Deep working knowledge of US benefits regulations (ACA, ERISA, HIPAA, COBRA, FMLA, and state/local requirements) and of health plan funding models, including fully insured and self-funded arrangements.
Demonstrated ability to analyze plan data, build cost models, and turn them into clear recommendations for senior stakeholders.
Experience with benefits administration platforms and HRIS systems (for example, Workday, Rippling, or similar) and with managing carrier and eligibility integrations.
Strong negotiation and vendor management skills, with a track record of improving cost, service, or employee outcomes.
Excellent written and verbal communication, with the ability to explain complex topics simply to employees and executives alike.
Proven ability to work independently, prioritize competing demands, and drive projects to completion with minimal oversight.
High standards for accuracy, confidentiality, and sound judgment with sensitive employee information.
Comfortable working with a highly distributed team across time zones.
Nice to Have:
Experience supporting benefits for a multi-country workforce or through M&A integration.
Bachelor's degree in Human Resources, Business, Finance, or a related field.
Professional certification such as CEBS, SHRM-CP/SCP, or PHR/SPHR.
Experience with equity and broader total rewards programs.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$
136,000 - $187,000
*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $
122,000 - $168,000
**
Zone 3:
All other US locations - $
116,000 - $159,000
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US West
About the Job:
The Senior Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth.
Responsibilities:
Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
About You:
Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment.
Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it.
Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker.
Excellent Communication: Your written and spoken communication skills are outstanding.
Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work.
Highly Adaptable: You excel in a fast-paced and dynamic organizational setting.
Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization.
Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner.
Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team!
Qualifications:
5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$171,200
- $235,400
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100
- $211,860
**
Zone 3:
All other US locations - $145,500
- $200,090*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE 💭
We're looking for a frontend-leaning Product Engineer with strong product sense, judgment, and taste to help shape and build Passport https://workos.com/passport. With Passport, accessing your work apps is as simple as unlocking your device, instead of battling one sign-in prompt after another. You’ll build the experiences that make that seamless, while giving administrators clear control over access.
You'll help decide what gets built and carry it through to production. Working directly with customers, you'll turn complex identity and device workflows into clear employee and administrator experiences, with hands-on engineering across the stack.
You’ll work in an AI-native engineering environment, using AI tools to prototype, build, and iterate while maintaining a high bar for product quality and technical correctness.
RESPONSIBILITIES ✔️
- Work directly with customers, solutions engineering, and go-to-market teammates to understand their identity and device setups, identify friction, and prioritize focused improvements.
- Build onboarding and access-management experiences that help employees get started and administrators confidently manage access.
- Own features from implementation through release and iteration, making pragmatic technical tradeoffs that balance maintainability with momentum.
- Collaborate with designers, backend engineers, and security engineers to make complex access workflows simple and secure.
- Help shape how AI agents access company tools, working with adjacent product teams to make connections and configuration understandable.
QUALIFICATIONS 🌟
- 5+ years of industry software development experience, including shipping user-facing products.
- Strong frontend engineering: accessible interfaces, well-structured application state, fast interactions, and thoughtful loading, empty, error, and recovery states.
- Full-stack capability: design useful APIs, reason about data models and queries, implement authorization behavior, and debug production issues. Your deepest expertise may be frontend; you can own work across layers and collaborate with specialists when needed.
- Strong product sense and judgment: understand customer needs, identify the right problems, and make thoughtful tradeoffs about priorities, scope, quality, and speed, including knowing what not to build.
- Strong product taste: you shape how a product works, not just how it looks. You can rethink complex workflows, choose sensible defaults, and make the right actions feel obvious.
- Clear communication and independent judgment through ambiguity, with the curiosity to learn unfamiliar systems and collaborate across disciplines.
- Bonus: Identity, authentication, authorization, or enterprise integrations, including SAML, OIDC, or SCIM.
- Bonus: Experience building desktop applications or device-management workflows.
- Bonus: B2B SaaS, developer tools, or employee and administrator products, especially experience building an early-stage product with its first customers.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
External Platform builds and operates mission critical platforms that power how customers build on top of and with Figma. The team owns our MCP, Rest API and Gateway integrations powering millions of users as they work across design and code.
As an Engineering Manager on External Platform, you’ll lead a team of senior engineers working at the intersection of engineering, operations, and platform strategy. You’ll partner closely with some of our largest customers, Legal, and Program Management to translate shared goals into durable, scalable outcomes.
While this team works on our external platforms, the focus is on reliability and extensibility. You will operate the platform supporting our fastest growing products and provide APIs and frameworks that both internal teams and customers built on top of. This role is ideal for someone who enjoys operating in ambiguous, cross-functional spaces, amplifying the impact of strong ICs, and driving outcomes through platform leverage.
This is a full time role that can be held from our NYC hub or remotely on the East Coast of the United States.
What you'll do at Figma:
Lead, grow, and support a team of engineers building foundational infrastructure for Figma’s AI products
Partner with customers, engineering and product leaders from across Figma to define the team’s technical strategy and manage the day-to-day project execution
Hire, coach, and develop senior and staff engineers to scale the team
Roll up your sleeves to engage deeply with technical details and decisions as needed in order to help the team deliver on a robust AI platform with urgency
Build an inclusive team and culture through thoughtful team-building and hiring practices
We’d love to hear from you if you have:
3+ years of engineering management experience leading high-performing, fast-moving teams, ideally in the AI platform space
8+ years of total engineering experience, ideally reaching a staff engineering level as an individual contributor
Experience managing platform teams with a focus on reliability and extensibility
A proven track record of motivating, mentoring, and growing experienced engineering leads
Experience building and scaling engineering teams and org structure as they grow
While it’s not required, it’s an added plus if you also have:
Experience with MCP Infrastructure and integrations
Experience with LLM, AI gateways
A background in adjacent infrastructure domains
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: US: Washington Remote Worker; US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
ABOUT THE ROLE
Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work.
THE TECHNICAL CHALLENGES
Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers.
Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next.
Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create.
IMPACT
In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back.
At twelve months you will have:
- Set a multi-year technical strategy for Reporting & Insights
- Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth
- Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers
- Put shared foundations for AI-native reporting and insights into production
- Grown the Lead and Senior Engineers around you and raised the technical bar across the group
Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team.
OWNERSHIP
You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems
WHO YOU’LL WORK WITH
You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on.
WHAT YOU BRING
Must-have:
- You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it.
- You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries.
- You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters.
- You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system.
- You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on.
Nice to have:
- Financial, reporting or analytics domain experience
- LLM or agent-based features in production
- .NET and AWS
- A presence in the wider tech community through talks, writing or open source
HOW WE WORK
We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions.
WHERE WE WORK
We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington.
OUR HIRING PROCESS
1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role.
2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios.
3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity.
4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency.
5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheque. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- Washington, WA & San Mateo, CA: $287,000 - $320,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact.
- Commercial Contracting: Structure, negotiate, and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreements, vendor agreements, and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus.
- Operational Excellence: Help build out our commercial function to be best-in-class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability.
- Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so.
- Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues and be accustomed to sharing and helping the team succeed.
- Judgment: Understand risk in the context of a hyperscaling business, have sound judgment, and be strategic in your decision-making. You will not be afraid to make judgment calls, and you will be empowered to do so.
- Approach: A strong work ethic with an eye for detail. You will strive for perfection and expect that of others.
- Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.
WHAT YOU’LL BRING
- 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.
- A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
- Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.
- A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
EVEN BETTER…
- Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.
- Non-English languages, especially Spanish, German and French.
- A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
- Law firm experience at a top-tier, internationally recognized law firm.
- Experience working at a high-growth startup and operating with a sense of ownership.
- Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We're hiring a Product Counsel to be a core member of Sierra's growing legal team. This role will report to our Associate General Counsel, Product and Privacy, as part of our growing product legal function. We are looking for someone who has deep expertise in product counseling for AI or other emerging technologies. You will be a legal partner for Sierra’s product and engineering teams, and help shape how our products go to market responsibly, ensuring privacy, compliance, and risk considerations are embedded throughout the product lifecycle. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we'll provide the support and opportunities you need to grow and excel as a lawyer. You'll be part of a legal team that is highly respected within the company — committed to excellence, collaboration, and making a meaningful impact.
Product
- End-to-end responsibility for product legal support: counsel Product and Engineering teams from concept through launch across Sierra's agent platform and new products.
- Work closely with Engineering teams to integrate compliance and privacy-by-design principles and AI transparency measures into product development.
- Advise the customer-facing Agent Development teams on legal requirements of product features, including consumer protection, telecommunications (e.g., voice and messaging), and industry-specific requirements for regulated customers.
- Develop scalable product review processes, launch checklists, and self-serve guidance that let product teams move quickly.
Regulatory (with focus on AI)
- Advise on emerging AI-specific regulations and their applicability to Sierra's products.
- Partner with the privacy team to implement AI governance policies and frameworks to ensure responsible AI deployment.
- Monitor legal developments affecting AI products, advising product leadership on risks, trends, and design implications.
WHAT YOU’LL BRING
- 4+ years of legal experience, with a combination of large international law firm and in-house experience at a tech company.
- Experience advising product and engineering teams on new product development, ideally involving AI/ML, communications, or platform products.
- Working knowledge of the legal domains that touch product development, including privacy (e.g., GDPR, CCPA), AI regulatory frameworks (e.g., EU AI Act, NIST AI Risk Management Framework), consumer protection, and IP.
- Ability to partner with technical teams to understand all aspects of Sierra's product offering.
- Strong analytical skills and the ability to balance legal risks and business objectives in a fast-moving environment.
- Strong verbal and written communication skills and the ability to partner with both legal and non-legal stakeholders.
- A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.
- Be a team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.
EVEN BETTER…
- Experience with voice/telephony products and related regulatory regimes (e.g., TCPA, state call recording laws).
- Experience counseling on products sold into regulated industries (healthcare, financial services).
- Familiarity with machine learning models and their associated risks.
- Previous experience developing trust and safety or responsible AI programs.
- Startup experience and comfort with rapid iteration and ambiguity.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
THE ROLE / IMPACT
In this role, you will help shape the technical foundation for money movement capabilities while unlocking new product lines globally. You will contribute to the design and development of reliable, scalable, performant, and secure services for the platform, ensuring operational excellence and direct business outcomes.
This is a rare chance to join an early-stage initiative, contribute to foundational architectural decisions, and have a visible impact on the future of small businesses. By writing production code and developing proof-of-concepts, you will help solve complex financial technology challenges at a massive scale.
The team / how they connect
The Payments Platform team is the engine powering money movement across the entire ecosystem, collaborating closely with product, security, risk, and operations. We are a highly collaborative collective that values technical excellence, inclusion, and continuous innovation. Together, we work cross-functionally to translate complex business needs into resilient engineering solutions that support millions of subscribers.
The team is currently working on / Initially, you will focus on
- Designing and building payment platform capabilities, such as orchestration, risk and fraud prevention, and multi-provider integrations.
- Building out a global bill payment product to streamline how small businesses manage their cash flow.
- Developing core high-throughput platform services using modern backend stacks alongside AWS.
- Integrating and leveraging artificial intelligence capabilities to accelerate development workflows and enhance engineering productivity.
Where and how you can work
We support a hybrid working model that blends the flexibility of working from home with the collaboration of being in the office. You will spend time connecting with your team in our modern office spaces on designated boost days, balancing focused independent work with in-person connection.
Here are some of the things we are looking for
- A proven track record of delivering highly available, distributed backend systems and high-throughput services under real-world constraints.
- Deep understanding of system architecture, API design, and both SQL and NoSQL databases.
- Proficiency in modern backend stacks such as C#, Java, Golang, or C++, alongside cloud-native platforms like AWS.
- Passion for staying hands-on by contributing directly to production code, proof-of-concepts, and technical deep dives.
- Strong collaborative skills with a desire to mentor fellow team members, share technical knowledge, and foster an inclusive culture.
- Demonstrated ability in breaking down complex problems into clear, actionable solutions while driving agile execution to deliver results.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California: $209K - $251K USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Remote - US
About LaunchDarkly Engineering
LaunchDarkly helps engineering organizations
ship software and AI with speed,
safety, and control. Our platform gives teams the confidence to release gradually, target experiences to the right audiences, learn through experimentation, understand what is happening in production, and respond quickly when risk appears.
Our engineers build the systems, services, SDKs, developer tools, cloud infrastructure, and product experiences that make this possible. The work spans high-scale distributed systems, reliable data and event pipelines, intuitive enterprise workflows, and AI-powered capabilities that help teams manage the next generation of software delivery.
LaunchDarkly’s SDKs are used in systems that perform trillions of feature flag evaluations each day, giving our engineering work a direct connection to the reliability and customer experience of software around the world. As the company grows, we are expanding beyond traditional feature management into experimentation, observability, and AgentControl—helping customers control more of the software and AI lifecycle. That creates an unusually broad set of technical challenges, visible customer impact, and room for engineers to shape what comes next.
We believe in the power of teams. We work with humility, openness, curiosity, and care; we value clear communication, thoughtful technical judgment, inclusive collaboration, and a strong sense of ownership. We encourage people to apply even when they do not meet every qualification listed below. We are interested in the experience, perspective, and potential you would bring to the role.
About the Job
As a Software Engineer on LaunchDarkly’s SDK team, you will build the primary touchpoint that our customers interact with on a daily basis. You’ll work with multiple technologies across our 35+ SDKs while enabling customers of all kinds to feature flag their code. When working on our SDKs, you’d be contributing to much more than thin client wrappers. Our SDKs are feature-rich agents with strong emphases on performance, concurrency, and resiliency -- all while following idiomatic practices for their tech stack.
LaunchDarkly serves trillions of feature flags daily to customers all around the globe, and every flag is handled by our SDKs. This team has a major impact not only on our company, but on our customers (and their customers). We are growing fast and we need your help writing the next chapter in our story.
Responsibilities:
Contribute to development for SDKs in
supported platforms
:
Implement new features and improvements to meet customer performance and resiliency requirements
Keep up to date with the latest development practices
Collaborate with our engineering and product teams to drive the implementation and release of major features
Actively maintain our open-source repositories
Identify areas of improvement and advocate for best practices
Have an active voice in shaping both technology and product decisions
Basic Qualifications:
Demonstrable experience building libraries and packages used by other developers
Polyglot background with an ability to context switch between languages quickly
5+ years experience with at least two of the following: .NET/Go/Ruby/Python/NodeJS/Java
Experience with the following is a plus:
C++/Erlang/Haskell/Lua
AI SDKs
Observability SDKs
Mobile development
Strong computer science fundamentals
Committed to working in a communicative, collaborative environment
Self‐starter and problem solver, willing to solve difficult problems and work independently when necessary
Strong testing background: experience building unit, integration, load tests, and benchmarks
Experience writing production-ready code with emphasis on quality and maintainability
Experience contributing to open-source software
Logistics:
This is a remote role, with opportunities to visit the office in the Bay Area, California, for team offsites
The SDK team is spread between Eastern and Pacific time zones
Highlights:
You will work collaboratively with a team of highly experienced engineers who are amazing at the craft of engineering and building SDKs
Your contributions will be publicly visible as the SDK team develops LaunchDarkly’s open-source SDKs in public
LaunchDarkly uses our own SDKs. You will have opportunities working with the other teams within LaunchDarkly
In this role, you can learn about many programming languages and frameworks
You will have opportunities to strongly influence roadmap and prioritization
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $171,200 - $235,400**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$154,100 - $211,860 **
Zone 3:
All other US locations -
$
145,500 - $200,090
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Associate to join the Platform Technology Support team, focusing on the Insight, Learning Center, and Architect platform features. This individual has a technical skillset who desires to deliver exceptional client experience in a fast-paced, collaborative, and entrepreneurial environment. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction, and operational processes as a team.
Responsibilities
Partner closely with Product Managers, Relationship Managers, Operations, and Annuities clients to configure the Insight, Learning Center, and Architect features with the specific customizations on the platform and facilitate internal user entitlements to the three features.
Configure courses for access by our users, along with completing the operational configurations to enable the tools for our clients.
Respond to escalations for inbound technical service queries and inquiries using the firm’s case management tool.
Add education content in the Learning Center to build training courses and make resources available.
File CE Credit applications and reports with external professional designations boards.
Assist with the creation of processes and documentation of technical issues to support new product solutions, enhancements, and operational changes.
Qualifications
2 to 5+ years of experience in a client technical support role or data entry and programing environment within a fast-paced, agile environment
Bachelor’s degree is required
Strong written and verbal communication skills are essential
Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility to quickly adjust to new challenges and priorities
Technical experience including comfort with spreadsheets, business intelligence tools and an understanding of databases (experience with SQL is a plus)
Experience with support ticketing tools and a strong foundation in technical troubleshooting and able to take a patient and client-centric approach to delivering technical and platform support
Attention to detail and able to analyze and research systems to rectify issues and provide solutions
Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution
Familiar with alternative investments and financial technology is preferred
Benefits
The base salary range for this role is $75,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
УдалённоseniorRemote - US
География найма не уточнена
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УдалённоseniorRemote - US; Comfortable working with a highly distributed team across time zones
УдалённоseniorГеография найма не уточнена
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
География найма не уточнена
ГибридКанада; This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California; We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington
ОфисLondon
ОфисSan Francisco, CA
ГибридseniorГеография найма не уточнена
УдалённоRemote - US; The SDK team is spread between Eastern and Pacific time zones
Salt Lake City, Utah, United States
Все вакансии в одном месте - страница 17 · Job Hunters