Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Role Description
As a Real Estate Analyst at Checkout.com, you will provide dedicated administrative, data management, and operational support to the Head of Real Estate, focusing on mitigating risk and increasing efficiency across the global portfolio. This role is essential for managing high-risk operational tasks, such as lease event tracking, lease administration, budgeting and data reporting to ensure a structured approach and prevent critical errors.
Key Responsibilities
1. Lease Administration & Governance
- Proactively track, monitor, and manage critical dates for all lease events, including renewals and break clauses, acting as the primary conduit for populating and managing the tools that host our Real Estate data.
- Support the execution of Real Estate contracts by coordinating with Brokers, Procurement, Legal etc. to finalise signing, updating project budgets, and archiving completed agreements.
- Manage operational risk by ensuring all key details related to lease obligations are accurately recorded, tracked and action is taken.
- For business case generation, gather comparable evidence, property valuations, and market data to drive strategic negotiations.
- Liaise with regional, business and central teams to capture the justification and data necessary for business case approval.
- Manage subleasing activities, including monitoring sub-tenant compliance, tracking sublease income and key milestones, and coordinating with legal and property management teams.
2. Financial and Procurement Reporting
- Coordinate with Finance, Tax and Procurement teams for Real Estate budgets, including updating and managing the Real Estate OPEX and CAPEX budget tracking tools.
- Act as the central point of contact for all property-related budget reporting, preparing quarterly reviews in a clear, digestible format that includes Real Estate and Workplace costs - giving an all inclusive cost per desk / square foot / head.
- Assist in reporting refurbishment or new office delivery costs, against business as usual spend for operational office locations.
- Support the coordination of financial and legal documentation required for transactions, such as preparing group structure charts and financials for external parties (e.g., landlords).
3. Corporate Social Responsibility (CSR) Data Collation
- Lead the coordination and collection of energy, water, and utility consumption data across the global portfolio to support future CSR reporting requirements.
- Manage the challenge of obtaining utility data in co-working and serviced spaces where direct meter readings are complex, including liaising with local teams, operators and landlords to gather the necessary information.
- Act as the conduit between the CEO Office and ESG/CSR teams to ensure our portfolio meets the needs of Sustainability policies and or regulatory requirements.
4. Departmental Administrative Support
- Assist in due diligence and preparation of business cases by researching and reporting on regional office statistics (e.g., desk counts, utilisation, attendance, capacity & commercials).
- Act as a key liaison for business case presentation and refinement.
- Maintain dynamic headcount forecasts to ensure space planning aligns with evolving business needs, particularly for high-growth regions.
- Monitor and document team shift patterns to inform workspace strategy (e.g., HVAC service requirements, after-hours access, and desk rotation models).
- Monitor and manage utilisation reports for Serviced Offices, along with onboard and offboard leaves to locations where we do not directly manage access control.
- Maintain the central digital repository for all property documentation (leases, contracts, floor plans, and insurance certificates), ensuring strict naming conventions, accessibility, and version control are met to ensure 100% audit-readiness.
- Schedule and prepare agendas, collate pre-read materials, and document meeting minutes for key real estate governance forums, proactively tracking action items to ensure timely closure by stakeholders.
- Managing the administrative aspects of the "joiner/leaver" process for office access where no assigned Workplace / People person is assigned.
- Act as the primary administrator for processing property-related invoices, performing the initial "first-pass" review to flag discrepancies against purchase orders (POs) and ensuring all costs are accurately coded before final submission to Finance.
5. Health, Safety & Physical Security Management
- Coordinate the global H&S audit schedule in partnership with SMEs, managing the central audit database, evidence library, action log, and training records to track progress and compliance.
- Support the weekly, monthly, quarterly, and annual reporting framework to surface risk trends and audit completion status, allocating audits to regional teams for execution.
- Own the scheduling, chasing, and evidence trail for the audit lifecycle, acting as the primary administrative point of contact to ensure smooth execution.
- Drive the audit lifecycle by ensuring all actions are identified, triaged, and managed to resolution, proactively identifying blockers and managing overdue items.
- Ensure regional teams interpret and apply the central H&S framework in accordance with local laws while maintaining the global baseline standards.
- Manage the integration of the H&S framework with wider Real Estate RACI to ensure clear accountability and prevent overlaps in responsibilities.
- Implement and maintain physical security policies and standards across all global office locations.
- Instruct periodic physical security risk assessments and audits to identify vulnerabilities and ensure compliance with security protocols.
- Oversee visitor management processes and physical security measures to safeguard personnel and assets.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote, Poland; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
We are looking for a Backend Engineer to join our
Change Record
team within GitLab’s
Source Code stage
. As AI agents increasingly write code alongside people, every change needs a clear, trustworthy record of what changed, why, and who or what made it. You’ll build that record into GitLab’s source code experience, for humans and agents alike. This is a backend-focused role for an engineer with full-stack experience who enjoys balancing work on existing systems with new product development.
That work happens in one of GitLab’s oldest and most complex product areas, where you’ll use Ruby on Rails to improve a critical system serving GitLab.com, self-managed instances, and GitLab Dedicated. Source Code provides the interface layer, through Gitaly, to the Git repositories behind a large share of GitLab traffic, so you’ll help keep it reliable through performance tuning, caching, rate limiting, observability, and resiliency, collaborating with product, design, security, Gitaly, Code Review, and Source Code Experience teams. Supporting production systems and improving established experiences are central to the role, especially while you’re onboarding, and over time you’ll also help build experiences for developers working with agents.
You'll work remotely from the United Kingdom or Poland.
What you’ll do
Develop secure, well-tested, performant features and improvements using Ruby on Rails and GraphQL, among other technologies.
Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system.
Design and maintain backend services, APIs, data models, and business logic that support intuitive source code workflows.
Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome.
Use AI agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output.
Write maintainable code that follows GitLab's standards and contribute to constructive code reviews.
Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency.
Share knowledge through code review, technical documentation, and everyday collaboration while learning from others.
What you’ll bring
Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL.
An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices.
Experience with full-stack development to build and maintain user-facing workflows and their underlying systems.
Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes.
Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment.
The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed.
Experience using AI coding agents to speed up software development while critically reviewing their output.
Bonus: you’ve built agents or agent-based workflows that run in production, not just prototypes.
About the team
The functional team works across Europe and North America, supporting both synchronous and asynchronous collaboration. It includes four engineers, comprising both backend and frontend engineers. We work closely with other Source Code teams, Agentic Preview, Repository Services, and Hardening, as well as other teams in the company such as the Gitaly team, and the AI Governance team.
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
Poland base salary range:
248,000zł - 372,000zł
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Marketing teams build brand love and drive growth across a global, three-sided marketplace, reaching millions of customers, riders and partners every day.
We’re looking for a CRM Executive for UAE to join our UAE team. In this role, you’ll help us play a key role in planning, building, and executing CRM campaigns. Working closely with stakeholders across Marketing, Data Analytics, Creative, Product, and Engineering, you'll help deliver highly personalised customer communications that support both commercial objectives and customer needs.
What You’ll Be Doing
You’ll be joining the Central CRM team. This position will be part of the Central CRM team, composed of 30+ specialists in CRM, dedicated to executing campaigns for the UAE as well as supporting global strategic initiatives. The team collectively strives to expand our subscriber base and enhance engagement metrics, with a primary focus on retaining Deliveroo customers. Serving as the voice of the customer, the CRM team directs efforts toward enhancing personalised user experiences, activating best-in-class CRM and supporting marketing initiatives.
Here’s what your day-to-day might look like:
Own the planning, execution, optimisation & reporting of all bespoke campaigns in UAE, across channels such as email & push, to deliver customer growth
Create engaging emails, push-notifications, and whatsapp notifications executing them in a timely and effective manner
Identifying and executing evergreen automations and triggers
Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently (we love Slack channels for everything!)
Proactively report on all campaigns to stakeholders & propose/manage changes where necessary
Be comfortable with data targeting, segmentation & analysis - pulling it, manipulating it and interpreting it
Manage multiple projects at once, prioritising effectively across competing issues
Our humble expectations
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Bachelor's Degree (Marketing or Business preferred) or strong relevant experience
2-4 years email application experience
CRM / campaign management platform experience
Strong problem-solving and analytical skills
Good communication and stakeholder management skills
Experience building automated CRM programmes
Experience using data visualisation tools & reporting
Highly computer literate
Experience using AI tools
HTML, SQL, or scripting familiarity
What’s in it for you
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Serbia; Estonia; Montenegro; Kazakhstan
FREEDOM FINANCE TECHNOLOGIES
is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrastructure worldwide.
Our team currently consists of 170 professionals. Over the past three years, we have grown fourfold and continue to actively expand our team.
Since 2009, we have been developing our core product - a trading system for brokerage operations in the stock market.
More than 700,000 users across 41 countries use our applications.
We are expanding our IT Infrastructure team and are looking for a
Network Engineer
to support, develop, and modernize our corporate office network.
Our office network is built around a centralized FortiGate core located in the data center and managed by a dedicated team. At the office level, we primarily use MikroTik and Ubiquiti equipment. We are looking for someone who can bring consistency and order to the network infrastructure by improving segmentation, implementing high availability, automating monitoring, and keeping documentation up to date.
Key Responsibilities:
Network Operations & Development
Administer and develop the office network infrastructure (primarily MikroTik, with Ubiquiti deployed in several locations).
Network Optimization
Reconfigure network segmentation across all office locations, optimize the existing infrastructure, and eliminate bottlenecks.
High Availability
Design and implement high-availability solutions for network equipment and WAN connectivity.
Monitoring & Automation
Deploy network monitoring systems and introduce additional services to simplify network administration.
Documentation & IP Address Management (IPAM/Wiki)
Maintain and update the corporate knowledge base (Wiki), keep network diagrams for major office locations current, and manage the organization's IP address space (IPAM).
New Office Deployments
Remotely prepare and configure network equipment for new office openings.
Collaboration
Work closely with Internet service providers (ISPs) and the team responsible for the data center network core.
Troubleshooting
Diagnose and resolve incidents related to network infrastructure and associated services.
Requirements
Strong MikroTik Expertise
Hands-on experience configuring, routing, and troubleshooting MikroTik RouterOS environments.
Experience with Ubiquiti
Solid understanding of configuring and managing UniFi and Edge product lines.
Strong Networking Fundamentals
In-depth knowledge of TCP/IP, the OSI model, routing, VLANs, VPNs, firewalls, and NAT.
Practical experience designing and supporting high-availability environments, including link redundancy and load balancing.
Linux Administration
Solid experience with Ubuntu Linux, including network service configuration and basic server administration.
Documentation Skills
Experience with IP address management solutions (NetBox, phpIPAM, or similar) and maintaining network documentation and diagrams (Confluence, Notion, draw.io, Visio).
Monitoring Systems
Experience deploying, configuring, and customizing monitoring platforms such as Zabbix, Prometheus/Grafana, Nagios, or equivalent solutions.
English — B2 (Upper-Intermediate) or higher
Ability to communicate effectively in written English with external vendors and colleagues. Most day-to-day communication is conducted in English.
Self-Driven & Organized
Ability to work independently, take a structured approach to problem-solving, and maintain well-organized infrastructure and documentation.
Excellent written and verbal Russian is essential for this role
Nice to Have
Experience with IP telephony, including Asterisk administration and configuration.
Relevant certifications such as MTCNA, MTCRE, CCNA, or equivalent.
Understanding of FortiGate architecture and operation to collaborate effectively with the data center networking team.
Basic automation skills using Bash, Python, or Ansible to streamline routine operational tasks.
Benefits
Fully remote work.
Daytime and evening working hours according to the Moscow time zone.
A service contract with a Cyprus-based company.
Fixed monthly salary in euros.
Paid annual leave of 21 working days.
Paid sick leave.
Public holidays: New Year holidays until January 4–6, plus May 1–2 or May 8–9.
One additional paid day off per month.
Coverage of professional training courses related to your area of work.
Coverage of participation in professional online conferences.
Training on products and processes.
A genuinely comfortable and professional working environment.
Opportunities to grow and develop alongside the company and its products.
Location: Kazakhstan; Armenia; Uzbekistan; Serbia
ETG Marketing Hub serves as the central gateway for all marketing activities across ETG’s brands and external channels. We are now launching a new business line — the ETG Marketing Network — enabling advertising placements with leading travel and adtech partners (including display, CTV, mobile, metasearch, social, influencer marketing, and more). Powered by ETG’s rich travel data and booking-level measurement, this network delivers high-impact marketing opportunities. In this role, you will take the network from strategy and pilot projects through to recurring sales and scalable growth.
Responsibilities:
Strategy and roadmap.
Define positioning, priority markets, channels and partners, and set out the stages: pilot, recurring sales, scaling, automation.
Partner network.
Source, evaluate and onboard adtech/DSP, metasearch, CTV/mobile/social and influencer platforms, including niche and closed inventory. Lead negotiations and manage partner relationships and quality.
Monetization model.
Structure terms with partners (revenue share, commission, additional margin), model unit economics and own the P&L of the business line.
Offers and packages.
Package external channels into clear products, including bundles with ETG inventory, and define pricing.
Data and measurement.
Together with the data, legal and product teams, define how ETG data and audiences are used in external channels, and set up measurement down to bookings. Ensure compliance with data regulations (GDPR and regional rules).
Sales together with the Marketing Hub team.
Support the sales team: prepare case studies, materials and pitches, and join key deals with hotels, DMOs, airlines and rail operators.
Campaign launch and management.
Build the process from brief to reporting (media planning, launch, optimization, reporting) and decide what we do ourselves and what we delegate to partners.
Internal partners.
Work closely with ETG’s marketing and direct supply teams (who interface with hoteliers and hospitality partners), leveraging their expertise and relationships both as routes to new clients and as sources of valuable market insights.
Team Development:
Begin as a hands-on contributor driving pilot projects and early-stage partnerships. As the business line develops, take the lead in building out a specialist team (including campaign/account managers, analysts, and partnership managers) to support further growth and scale.
Requirements
3+ years in adtech/Business Development/partnerships on the side of platform, network, DSP, or agency, with proven deals and negotiations
Solid grasp of programmatic and performance metrics (CPA, ROAS, attribution, etc.) at a level sufficient to evaluate partners and verify results personally
Clear strategic thinking: defining positioning, packaged offers, pricing, growth roadmap
Hands-on: initiating partnerships, running campaigns, supporting sales teams, owning processes and P&L
Fluency in English; additional languages are a plus
Preferred Qualifications:
Experience launching new business lines or products from scratch, especially in settings with limited budget or resources
Prior experience in the travel or hospitality industry
Benefits
Fully remote work; flexible working schedule.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Role Overview
The Strategic WFM Analyst sits in the Core Workforce Management (WFM) Planning & Operations Strategy team and is responsible for owning centralized forecasting, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business (LOBs).
This role is a high-judgment governance function that moves beyond traditional scheduling and intraday monitoring.
It translates complex demand forecasts into defensible FTE, BPO, and overtime spend strategies, models capacity risks, and aligns executive stakeholders across Finance, Product, and Operations.
You should be exceptionally strong in WFM maths and financial analytics, exhibit deep strategic curiosity, navigate messy raw data effortlessly, and communicate recommendations with executive-level clarity.
What You'll Do:
— Translate multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements.
— Model workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage.
— Analyze demand-funnel changes (e.g., product feature rollouts, AI bot deflection shifts) and quantify their exact capacity and dollar impact.
— Partner directly with Finance, Product, and Operations to validate baseline assumptions, enforce input SLAs, and align on staffing commitments.
— Draft concise, decision-ready executive memos and Weekly Business Reviews (WBRs) for Directors and leadership.
— Conduct deep-dive root-cause analyses whenever operational actuals deviate from capacity plans, and establish corrective action paths.
— Standardize capacity planning frameworks, modeling templates, and operating standards across LOBs.
— Maintain deep forecasting competency to audit models, challenge underlying assumptions, and provide seamless coverage across the broader central WFM engine.
What We're Looking For:
— Strategic WFM Maths: Exceptionally strong quantitative background with deep expertise in WFM fundamentals (capacity modelling, Erlang, shrinkage, AHT, SLA/ASA trade-offs) and advanced proficiency in Google Sheets, SQL, or Python.
— Business & Financial Judgement: Demonstrated ability to connect operational queue dynamics directly to dollar exposure, hiring velocity, BPO costs, and SLA risk.
— Executive Communication: Superior strategic writing skills with a natural instinct to distil complex, multi-variable workforce analytics into scannable, 1-2 page decision memos.
— Cross-Functional Influence: Proven ability to establish governance frameworks, challenge bad assumptions with back-tested data, and align Finance, Product, and Operations leadership without formal authority.
— Blank-Page Ownership: High comfort operating in ambiguous environments with incomplete data, isolating what materially matters without requiring step-by-step direction.
WFM Analyst Profile:
Strong core WFM domain expertise with a strategic/Ops spike.
This is not a generalist role and not a passive, traditional scheduler role.
Hiring Process:
Application
Diagnostic Case Study
Case Study Interview - Technical & Capacity
Executive Judgement & Strategic Interview
Culture Interview (People Ops)
Offer
Location: Lille, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Pourquoi Deliveroo ?
Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent.
Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre!
Le rôle est basé à Lille (France).
Tes principales missions :
Gérer un
portefeuille de restaurants clés
sur des zones matures, où l’expertise et l’attention au détail font toute la différence.
Développer des
partenariats privilégiés et durables
en devenant le point de contact expert de votre zone et en mettant à profit vos connaissances Food Tech.
Optimiser la performance
de vos comptes grâce à un accompagnement personnalisé, construit sur le long terme et nourri par la data.
Analyser les résultats de vos restaurants, identifier les leviers d’amélioration et
recommander des actions concrètes
à votre manager tout en restant agile et ouvert à la nouveauté.
Proposer et mettre en place des
campagnes marketing et promotionnelles
ciblées pour booster l’attractivité de vos restaurants partenaires.
Suivre de près le déroulé des opérations afin de garantir la meilleure
expérience restaurant
et
client
possible.
Ton expérience et tes qualités :
Tu as déjà
2 à 3 ans d’expérience
sur un rôle similaire où la gestion d’un portefeuille de partenaires était centrale à ta mission.
Tu sais
négocier
et anticiper les discussions commerciales tout en gardant à l’esprit les valeurs de Deliveroo.
Tu sais garder le
contrôle de ton portefeuille
, identifier les nouvelles tendances du marché et partager du feedback utile à tes partenaires ainsi qu’à ton manager.
Le
terrain
est un lieu où tu te sens à ta place : tu sais construire des relations de confiance avec tes partenaires tout en gardant un œil attentif sur la concurrence.
Tu sais te montrer
proactif
, analyser les résultats de tes actions et proposer des recommandations concrètes à ton manager.
Tu travailles de manière
autonome
tout en gardant le cap fixé, sais t’approprier des objectifs précis et mets tout en œuvre pour les atteindre.
Tu sais concevoir des
actions spécifiques
, adaptées à la fois aux besoins de tes partenaires et à la stratégie définie par ton manager.
Tu sais identifier, comprendre et analyser les
données de performance
(commerciales et opérationnelles) pour garantir un niveau de service irréprochable.
Tu sais
t’exprimer en anglais
(à l’oral comme à l’écrit)
Tu arrives à convaincre tout en construisant des relations commerciales solides, durables, où Deliveroo devient le partenaire de choix
Et si tu cherches un poste où tu travailles en
full remote depuis Lille
, tout en gardant un lien fort avec le terrain et les équipes, alors c’est peut‑être le rôle qu’il te faut !
La vie chez Deliveroo
Notre équipe est en forte croissance, notre impact très important, et nous cherchons à répondre aux questions les plus stimulantes du moment. Nous progressons rapidement, nous explorons toujours de nouvelles idées et nous sommes très transparents quant aux décisions que nous prenons et à ce qui motive nos choix.
Il y a tellement de questions que nous souhaitons résoudre, et encore plus que nous n'avons pas encore rencontrées. Comment les données et la technologie peuvent-elles aider les restaurants à développer leur activité à mesure que les habitudes des consommateurs évoluent ? Comment pouvons-nous prédire ce qu'une personne souhaitera pour dîner avant même que l'idée ne lui vienne à l'esprit ? Chez Deliveroo, ces questions ne sont que quelques-uns des défis ambitieux auxquels nous nous efforçons de répondre – et il n'y a aucun projet qui ne peut pas devenir le vôtre. Aucune solution n'appartient à une équipe en particulier, ce qui vous ouvre d'extraordinaires possibilités en termes de développement et d'impact personnel.
Avantages et diversité
À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap.
Deliveroo France valorise la diversité sans discrimination de genre, race, sexualité, religion ou préférences personnelles. Avec un score de 99/100 à l'Indice de l'Égalité Hommes-Femmes 2023, nous sommes engagés envers l'égalité des chances. Rejoignez-nous avec votre passion pour la nourriture dans une entreprise en pleine croissance.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Who We Are:
At Yuno, we build payment infrastructure enabling companies to participate in the global market. Founded by experts from payments and tech industries, our technology provides access to leading payment capabilities, allowing companies to engage customers confidently and maintain global operations through seamless integrations. We empower teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. Using advanced AI and latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role:
We seek a Technical Account Manager to own and elevate Yuno's technical customer relationships across Latin America. This leadership role requires deep technical expertise, team inspiration, customer trust-building, and driving impactful outcomes. You will be the senior technical voice for strategic accounts in the region and set standards for technical partnership at Yuno. Daily, you will lead a team of TAMs while addressing complex customer challenges. LATAM is a fast-growing payment ecosystem with unique local nuances and high-stakes integrations, rewarding precision and resilience under pressure. This role is central to Yuno's cross-functional engine, collaborating closely with Product, Development, Sales, and Partnerships teams to translate customer insights into improvements and ensure internal teams have necessary context. You will define best practices, scale the TAM function, and ensure quality and reliability in integrations.
Your contribution will be:
— Serve as senior technical contact for strategic accounts, managing escalations and resolving complex integration challenges
— Lead high-level discussions with customer leadership on technical strategy, product trade-offs, incident management, and risk mitigation
— Define and implement best practices for technical onboarding, integration delivery, and account health monitoring
— Build deep knowledge of customers' business models, technical stacks, and operational needs to unlock value proactively
— Partner with developers and senior engineers to provide strategic technical guidance and support solution design
— Collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap
— Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth
— Monitor integration progress and ramp-up milestones across the team, ensuring consistent and high-quality delivery
— Champion the LATAM customer base internally, bringing regional intelligence into Yuno's strategic conversations
Skills You Need:
Minimum Qualifications:
— Fluency in English and Portuguese is a plus; Spanish is a plus
— 5+ years experience in technical account management or integration engineering, preferably in fintech or payments
— Proven track record of leading or mentoring technical teams
— Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger
— Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks
— Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent
— Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar
— Strong analytical, problem-solving, and project management skills
— Excellent organizational skills managing multiple accounts, team priorities, and concurrent projects
— Clear and compelling communication with technical and non-technical stakeholders at all seniority levels
— Experience with ticketing systems is a plus
What We Offer at Yuno:
— Competitive Compensation
— Remote Work – work from anywhere
— Home Office Bonus – one-time allowance for home office setup
— Work Equipment
— Stock Options
— Health Plan wherever you are
— Flexible Days Off
Location: São Paulo, Brazil
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX Brazil is building its finance function from the ground up while preparing for supervision by the Central Bank of Brazil (BCB) under the new virtual asset service provider (SPSAV/PSAV) framework. We are looking for a Finance & Accounting Analyst to join our Brazil team and take ownership of core day-to-day accounting, accounts payable, and tax-compliance operations.
You will work alongside the Senior Finance Manager and the Finance & Accounting Specialist, in a role where accuracy, documentation, and discipline matter. Our books will soon be reviewed by a regulator, not only by auditors. This is a strong opportunity for someone early in their career who wants hands-on exposure to financial regulation, crypto, and Brazil’s tax reform.
What You’ll Be Doing
Accounting & Month-End Close
Prepare monthly close activities, including journal entries, account reconciliations, accruals, prepayments, and recurring accounting schedules.
Prepare and review intercompany journal entries and reconcile intercompany balances with affiliates to ensure accuracy and consistency.
Maintain close checklists and supporting documentation in FloQast and NetSuite, meeting group reporting deadlines.
Support the local Portuguese-language books, helping keep entries aligned with Brazilian GAAP and the BCB chart of accounts (COSIF) as we prepare for regulated status.
Accounts Payable & Expense Management
Process vendor invoices, employee reimbursements, and weekly payment batches in line with internal policies and approval matrices.
Validate vendor documentation and apply the correct tax treatment before payment.
Review withholding taxes on vendor payments (IRRF, PIS/COFINS/CSLL, INSS, ISS), and keep payment files and supporting documents audit-ready.
Tax Compliance Support
Issue electronic invoices for company operations, ensuring accuracy and compliance with municipal and federal requirements.
Support the monthly review of VAT and CIT calculations and maintain supporting documentation.
Support tax-to-accounting reconciliations and coordinate with our outsourced accounting firm on filings and information requests.
Help us follow and prepare for the Brazilian tax reform (IBS/CBS) transition, including the impact on invoicing, vendor payments, and ERP configuration.
Audit & Controls
Support external audit and group-level audit requests: prepare PBC lists, schedules, and reconciliations.
Follow documented controls and flag exceptions or gaps. Contribute to SOPs and process improvements as we build a controlled environment suited to a regulated entity.
What We’re Looking For
Bachelor’s degree in Accounting (CRC registration is a plus).
3+ years of experience in accounting, preferably in financial services, fintech, crypto, or big 4.
Solid knowledge of IFRS and BR GAAP/CPC. Familiarity with tax is a plus.
Hands-on experience with month-end closing, reconciliations, and AP processes.
Strong attention to detail, a sense of ownership, and the discipline to document your work.
Intermediate-to-advanced Excel (pivot tables, lookups); Power Query is a plus.
Hands-on, responsible use of AI tools to improve speed and quality of work, while validating outputs and protecting sensitive data.
Professional proficiency in English: you will work daily with international teams and prepare documentation for the group in English.
Comfortable working in a fast-paced environment with international teams across time zones.
Nice to Have
Experience in an institution regulated by the BCB or familiarity with COSIF.
Exposure to crypto or digital assets, or interest in learning about them.
Experience with NetSuite, FloQast, or similar ERP/close tools.
Exposure to intercompany transactions or transfer pricing.
Experience with external audits.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
#LI-SK1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Senior People Business Partner, Engineering, you'll be a strategic partner to senior Engineering leaders, including VPs and Senior Directors, helping them navigate change, mature their organizations, and build a healthy, high-performance culture. You'll focus on Engineering-specific challenges such as evolving job architecture and leveling, supporting executive leadership transitions, and driving consistency in how we develop, calibrate, and grow Engineering talent across distributed teams. In this role, you'll work globally, with a particular focus on supporting leaders across regions, and help make complex transformations clear and manageable for leaders and their teams.
You'll report into the PBP organization and work closely with peers across the team, including current and former Engineering PBPs, to shape how GitLab's Engineering function operates as we continue to grow. You'll be expected to build trust quickly with senior Engineering leaders, contribute to Engineering-wide processes such as calibrations and offsites, and help bring cohesion to a leadership team that includes both tenured GitLab team members and newer leaders. This role is a good fit if you enjoy a fast-paced tech environment, are comfortable with ambiguity and change, and want to make a visible impact on how Engineering teams are structured, supported, and set up to deliver results.
What You’ll Do
Partner with senior Engineering leaders, including VPs and Senior Directors, to understand their organizations, priorities, and challenges, and translate these into clear people and business priorities.
Drive and support job architecture changes in Engineering, including the introduction of new levels, to help leaders adopt and mature consistent role expectations and career paths.
Lead and facilitate key Engineering people processes, such as calibrations, in close partnership with the PBP team and cross-functional partners such as Talent Management.
Advise and coach Engineering leaders on topics such as organization design, change management, and navigating global teams, including regional considerations in EMEA.
Work closely with other PBPs and Talent partners to share insights, align on approaches, and provide a consistent, high-quality experience for Engineering leaders and their teams.
Use data and qualitative feedback to identify trends in the Engineering organization and recommend actions that improve effectiveness, engagement, and performance.
Support the planning and execution of Engineering offsites and other key forums so leaders can align on priorities, make decisions, and move work forward efficiently.
Drive key talent initiatives aligned with business outcomes.
What You’ll Bring
Experience as a People Business Partner or in a similar role supporting Engineering or technical organizations, ideally in a fast-paced tech environment of comparable size and complexity.
A track record of partnering with senior leaders, including Senior Directors and VPs, building trusted relationships, influencing decisions, and providing clear, data-informed guidance.
Experience supporting globally distributed teams, including working across multiple regions and time zones and navigating regional differences such as those in EMEA.
Demonstrated ability to help organizations navigate through change or transformation, such as job architecture updates, leadership transitions, or shifts in team structure and culture, while balancing strategic work such as organizational design, leadership effectiveness, and culture initiatives with hands-on execution of core People processes.
Strong coaching, communication and collaboration skills, including working asynchronously and partnering cross-functionally with Talent Acquisition, Total Rewards, and other People teams.
Openness to learning GitLab's ways of working and applying transferable experience from related domains, such as Product or IT, while developing a deeper understanding of Engineering needs.
Strong business acumen.
About the team
The Engineering People Business Partner (PBP) team supports GitLab's Engineering teams globally to build a high-performing, scalable, and globally distributed organization. You'll partner closely with senior leaders whose teams are based across the US and EMEA. You'll also collaborate asynchronously with other PBPs, Talent Management, and cross-functional partners to support organization design, performance and calibration processes, and ongoing culture and leadership development. The team is focused on maturing Engineering's people practices, creating cohesion across leaders at different stages in their GitLab journey, and helping the organization navigate major transformations in structure, ways of working, and leadership.
You can expect quarterly travel for Engineering and PBP offsites and collaborative forums. This role also requires significant working-hours overlap with US Central or East Coast time zones to support the team's global operations. Candidates based in other locations who can accommodate these hours are welcome to apply.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY (HQ); Remote (US or Canada); San Francisco, CA; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking an experienced Chief Compliance Officer (CCO) for Ramp Advisory LLC, our SEC-registered investment adviser. This is a high-accountability, build-and-own role. You will own and be accountable for the firm's compliance program in house, and be the gatekeeper who protects clients and the firm while keeping pace with how fast Ramp ships product. You will report to Ramp's Head of Compliance, with direct access to Ramp Advisory's senior leadership.
WHAT YOU'LL DO
- Serve as Ramp Advisory LLC’s designated CCO, with independent authority over the design, execution and effectiveness of the compliance program
- Act as the firm’s primary point of contact with the SEC, and represent the program, product and key compliance decisions with regulators
- Maintain the firm’s policies and procedures, Code of Ethics, and Form ADV and amendments, and conduct the annual compliance review
- Provide compliance advice and sign-off on marketing materials, customer disclosures, onboarding agreements and product changes
- Own books and records, communications monitoring, complaints handling, employee training, and access-person and personal-trading requirements
- Oversee key financial partners and vendors from a compliance standpoint
- Shape customer onboarding strategy, partnering with Product, Engineering and Customer Experience to build scalable controls and monitoring
- Build and maintain the firm’s anti-money laundering program
WHAT YOU NEED
- 8+ years in investment adviser compliance, including prior experience as a CCO or deputy CCO of an SEC-registered adviser
- Experience in the fintech space
- Deep working knowledge of the Advisers Act and SEC expectations
- Direct experience supporting SEC examinations and interfacing with regulators
- Experience overseeing custodian, broker-dealer or sub-adviser relationships
- Sound, independent judgment: the ability to make and defend compliance decisions in real time, grounded in regulatory guidance, and to hold a position with senior stakeholders
- AI fluency and demonstrated experience using AI and automation to build and scale compliance programs
- Comfort operating as a standalone compliance lead in a fast-moving environment
- Experience building controls and leading program design initiatives in partnership with engineering teams and cross-functional partners
NICE-TO-HAVES
- Experience building or scaling a compliance program at a high-growth company
- Experience with cash management or fixed income strategies
- Experience with digital or technology-enabled advisory models
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently.
WHAT YOU'LL DO
- Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more
- Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure
- Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes
- Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel
- Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each
- Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry
- Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally
WHAT YOU NEED
- 8+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company
- JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred)
- Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations
- Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly
- Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume
- Demonstrated ability to independently run multiple time-sensitive matters
- Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading
- High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure
- Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action
NICE TO HAVES
- Experience at a fintech, payments, or regulated financial services company
- Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation
- Employment experience across EMEA, APAC, LATAM, or Canada
- A track record of using AI or automation to eliminate manual legal work
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Growth at Kraken is being rebuilt around an AI-native platform. Instead of people manually building audiences, writing copy, adjusting budgets, and scheduling sends, agents find opportunities, make decisions, and execute across paid, organic, and lifecycle channels. They learn from every result and keep going.
People still run the system. Operators use a central hub to set the rules the agents follow, review and approve what they produce, and handle exceptions when something doesn’t fit. The platform also has to work across many markets and languages, and it operates in a regulated industry, so there are compliance checks and approval steps built in.
The team is a small, cross-functional group of growth, product, and engineering people who build this platform and run it day to day. We ship often, learn fast, and raise the quality bar with every release. You will work most closely with the engineers building the platform, the product team defining how operators use it, and the operators who rely on it every day. QA and operations is how the whole team knows the platform can be trusted.
THE OPPORTUNITY
You will own day-to-day operations and QA for our internal growth platform. You test it, catch problems before our customers do, keep approvals and exception queues moving, and report on how it’s performing. You will work closely with product, engineering and operators to make sure the platform works and keeps working.
- This is a hands-on, detail-focused role. You will spend your days in the product, testing what’s new, checking what should already work, and writing up what you find so it gets fixed.
- Test the platform regularly. Cover new releases, rule changes, and edge cases, and run regression checks to make sure existing features still work.
- Find bugs and document them clearly, with steps to reproduce, severity, and impact. Follow them through until engineering fixes them and you’ve verified the fix.
- Monitor platform performance and agent activity, flag anything that looks wrong, and escalate it to the right person.
- Work the approval queues daily. Keep items moving and make sure nothing is left unreviewed.
- Check agent output against defined checklists and standards, and escalate anything unclear or risky.Note where flows are confusing or inconsistent, and flag them to the team.
- Write and maintain documentation: test plans, QA checklists, runbooks, and release notes.
WHAT YOU BRING
- Experience in QA, testing, operations, support, or analytics, ideally on a software product or complex system
- Exceptional attention to detail. You notice what others miss and double-check your work.
- A structured approach to testing. You can create and follow a test plan, and think about what could break.
- Clear written communication. Your bug reports and documentation should be easy for anyone to follow.
- Comfort with data. You can read a dashboard and tell when a number looks off.
- Fast learner. You pick up new tools and systems quickly and ask thoughtful questions.
- AI-native habits. You use AI tools in your own work every day, and you’re curious about where they get things wrong.
- Prompt engineering curiosity, you don't need to be an engineer, but you are willing to learn how to communicate with AI systems precisely and improve their outputs
- Reliability. You keep to a routine, keep your queues clear, and tell people early when something is stuck.
NICE TO HAVES
- Experience testing software products or AI and LLM-based tools
- Familiarity with Jira, Mixpanel, or similar tools
- Exposure to marketing, CRM, or lifecycle messaging workflows
- Interest in fintech or crypto
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Financial Crime Compliance (FCC) team is looking for a senior investigator ready to shift from running cases to scaling the systems that run cases. You've built real depth in TM Alerts, AML Investigations, Complex Fraud, and EDD Reviews; you know what a good escalation looks like, where analysts get stuck, and where automation actually holds up in production versus just looks good in a demo. In this role, you'll spend most of your time partnering with Engineering and the Head of FCC Tooling to turn that judgment into scaled AI systems: testing model outputs, labeling and calibrating results, and making sure every automated decision point is well-documented and properly governed. You'll stay close enough to FCC's day-to-day workflows and will partake in some of them, but this is fundamentally a builder role.
WHAT YOU'LL DO
- Partner directly with Engineering and the Head of FCC Tooling on automation experimentation and AI initiatives across TM, sanctions, complex fraud, and EDD, moving prototypes from one-off calibration exercises to defined, repeatable evaluation processes.
- Design and run labeling and tagging workflows for model outputs (e.g., TM alert dispositions, sanctions/PEP hit review) building a structured, documented pipeline in place of today's ad hoc process
- Define and maintain test sets, scenario coverage, and evaluation frameworks for compliance AI/agent tools in partnership with the engineers building them
- Own the documentation and governance layer for every automated or AI-assisted decision point
- Work with the FCC team to understand current workflows to guide innovative solutions
- Recommend automation and AI adoption decisions with evidence and escalate control-posture or model-risk trade-offs to compliance leadership
WHAT YOU NEED
- 5+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech
- Demonstrated senior-investigator experience across TM Alerts, AML Investigations, Complex Fraud, and EDD Reviews
- Direct experience testing, labeling, or evaluating AI/ML model outputs, or strong aptitude and demonstrated fast ramp-up if new to formal model evaluation
- Strong AI fluency and data analytics skills
- Comfort partnering with engineers day-to-day and ability to translate compliance judgment into build specs, test cases, and evaluation criteria engineers can act on
- Strong project management and documentation rigor
- Ability to scope an ambiguous automation problem, choose an approach, and deliver a durable outcome with minimal oversight
NICE-TO-HAVES
- Data science background
- Experience working with outsourced testing/QA partners on model tuning or signal collection
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it.
Objective and Key Results
Objective (Q4 2026):
AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring
Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised.
Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting.
Key Results you will be accountable for
% Confirmed Fraud Rate of Enterprise-Initiated Transactions:
Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit.
% Legitimate Transaction Straight-Through Processing Rate:
Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction.
% Enterprise TM Decision Quality:
Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls.
% Enterprise TM Investigation Efficiency:
Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing.
What you will own
KRs and Initiatives:
Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership.
TM Enterprise Program:
Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance.
TM framework:
Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire).
Effectiveness and KPIs:
Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity.
Regulatory assurance:
Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence.
Team leadership:
Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists.
What you'll do
Define strategy and OKRs:
Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio.
Drive delivery:
Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early.
Strengthen detection:
Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release.
Optimise performance:
Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction.
Automate and scale:
Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value.
Collaborate:
Partner across the business:
Product and Engineering:
requirements, data needs, TM platform and rules-engine enhancements.
Compliance and MLRO:
policy alignment, risk assessments, regulatory reporting, audits and regulator engagement.
Network and Partners:
Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence.
Operations and Investigations:
alert-handling workflow, feedback loops, capacity and quality.
Data and Analytics:
data quality, lineage, model validation and reporting.
Govern and report:
Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees.
Stay ahead of regulation:
Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap.
Manage vendors and budget:
Manage vendor, tooling and budget for TM platforms, data sources and analytics.
What you'll need
Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation.
Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management.
Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing.
Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions.
Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends.
Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets).
Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation.
Experience leading and developing teams, including hiring, coaching and building clear ownership models.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked.
Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives.
Nice to have
Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration).
Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management.
Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar).
Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing.
Relevant certifications such as ACAMS, ICA or equivalent.
What you'll achieve
First 3 months
Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio.
Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps.
Build relationships across Compliance, Product, Engineering, Network, Operations and Data.
Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard.
By 6 months
Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence.
Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput.
Deliver the first material coverage and tuning improvements, with documented performance reviews.
Have the team structure and key hires in place.
By 12 months
Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency.
Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail.
Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About The Role
We’re looking for a Technical Program Manager who can work across engineering, product, and business teams. You’ll bring the technical judgment to earn engineers’ trust and the ability to create clarity and momentum across complex programs. This is a hands-on role with executive visibility and direct impact on how Ramp’s engineering organization scales.
You’re energized by complexity and curious about how AI can improve the way engineering teams work. You experiment with AI tools yourself, understand how they are changing software development, and bring that perspective to the programs you lead.
What You’ll Do
- Lead large technical programs across engineering and partner teams, from infrastructure scaling to reliability and incident response.
- Connect platform and product engineering teams, keep context flowing, surface dependencies, and drive effective execution.
- Own programs from scoping and kickoff through delivery, measurement, and retrospective.
- Partner with engineering leaders on roadmaps, identify how projects overlap or depend on one another, and keep programs aligned with organizational goals.
- Help engineers, engineering managers, and partner teams communicate business and engineering priorities across the organization.
- Strengthen Ramp’s incident response program by improving processes, facilitating retrospectives, and helping teams act on what they learn.
- Help define how TPMs work at Ramp by setting standards, creating playbooks, and improving program practices.
What You’ll Need
- 5+ years of technical program management experience, ideally in a high-growth startup.
- Hands-on fluency with AI tools such as Cursor or Claude Code, and a point of view on how they can improve day-to-day work and software development.
- The ability to execute directly while improving how the broader team works.
- A track record of building trust quickly and working effectively across teams.
- A BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field.
- Strong systems thinking: you can connect architecture, product, compliance, and timelines, and spot risks early.
- Experience leading cross-functional programs toward ambitious goals with urgency and ownership.
Nice To Haves
- Experience with cell-based or multi-region architectures, or international expansion.
- Hands-on experience with infrastructure, CI/CD, or observability tools.
- Experience leading reliability programs.
- Experience building programs in rigorous, fast-moving organizations.
- A background in software engineering.
- Familiarity with how LLM-based systems are built and deployed, enough to have substantive conversations with the engineers building them.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: European Union; Latvia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Lithuania; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for an Email & Lifecycle Marketing Growth Manager to maximize the business impact of email as a growth channel for GetQR.
You will develop audience segmentation, build personalized lifecycle journeys, and lead structured experimentation to improve conversion, activation, and retention. Working closely with the Email, Growth, Product, and Analytics teams, you will turn customer insights and behavioral data into measurable business results.
This role is ideal for someone who combines strong analytical skills, customer understanding, and hands-on experience in lifecycle marketing and experimentation.
KEY RESPONSIBILITIES
- Own the email and lifecycle marketing growth roadmap.
- Research customer needs, motivations, and behavior to identify meaningful audience segments.
- Develop and refine segmentation based on use cases, product behavior, lifecycle stage, and purchase intent.
- Build personalized onboarding, activation, conversion, retention, and re-engagement journeys for different audiences.
- Adapt messaging, content, offers, and calls to action to each segment’s needs.
- Define journey triggers, timing, branching logic, and exit conditions.
- Work with Product and Analytics to identify the data and events needed for segmentation and automation.
- Prioritize lifecycle opportunities and experiments based on expected business impact.
- Write clear hypotheses and run A/B tests across messaging, content, offers, timing, and journey structure.
- Analyze email performance and user behavior to identify growth opportunities and friction points.
- Partner with the Email Team to implement flows, experiments, and campaign improvements.
- Measure experiment impact on conversion, activation, revenue, and retention.
- Maintain a clear experiment backlog, document learnings, and define next steps.
- Share concise daily experiment updates in the Growth Slack channel.
- Conduct ongoing customer, market, and competitor research to generate new hypotheses.
- Monitor deliverability and audience engagement to support sustainable email growth.
QUALIFICATIONS
- At least 3 years of experience in email or lifecycle marketing.
- At least 2 years of experience in growth experimentation and A/B testing.
- Strong hands-on experience building audience segments and automated lifecycle journeys.
- Ability to translate customer research and behavioral data into relevant messaging and effective flows.
- Experience developing and prioritizing experiments that improve conversion, activation, and retention.
- Strong copywriting instincts across subject lines, calls to action, and lifecycle content.
- Strong analytical skills and the ability to connect email performance to business outcomes.
- Experience with Customer.io http://Customer.io, Mixpanel, or similar marketing automation and analytics platforms.
- Understanding of event-based automation, personalization, and email deliverability.
- Ability to work cross-functionally with Email, Growth, Product, and Analytics teams.
- Strong organization, prioritization, and clear communication.
- Fluent English.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Subject Matter Expert (SME), you'll be the deepest technical voice in the field for one product group, helping customers make technical decisions on GitLab's most important opportunities, roughly the top 10% by size or complexity.
Account Solutions Architects (Account SAs) will bring you into prioritized opportunities. The Account SA owns the opportunity; you own your product group's success within it. You'll work directly with Product and Engineering, bringing customer needs and field insights into roadmap discussions. You'll also help the wider Solutions Architecture team build expertise through reusable assets, enablement, and coaching.
You'll specialize in one product group, not all four. In Security & Compliance, you'll focus on GitLab Ultimate, application security, Dependency Firewall, software supply chain security, compliance, and artificial intelligence (AI) governance. In Platform, you'll focus on GitLab Dedicated, self-managed deployments, bring your own model, and cloud and hybrid architecture. In Core DevSecOps, you'll focus on GitLab Premium, continuous integration and continuous delivery (CI/CD), source code management, Orbit, Artifact Central, and migrations. DevSecOps brings development, security, and operations together across software delivery. In AI & Competitive, you'll focus on GitLab Duo Agent Platform, agentic workflows, AI-native development, competitive displacement including GitHub, and migrations.
Your success will be measured by technical win rate and bookings on SME-engaged opportunities, product-category commit attainment and consumption growth in your region, and Proof of Value (PoV) conversion rate, evaluation cycle time, and time from technical win to production use. We'll also measure how often Account SAs reuse your assets, their confidence in handling your product group without escalation, and the quality and impact of your feedback to Product.
What you’ll do
Act as the technical authority for your product group on prioritized opportunities, from discovery and architecture through trials and PoV evaluations.
Lead technical deep dives, workshops, and executive briefings that connect product capabilities to business outcomes and explain how GitLab differs from competing solutions.
Design and improve standardized PoV templates with clear, repeatable success criteria. Account SAs own the customer PoV; you'll contribute product-specific content and expertise while keeping the evaluation connected to the broader GitLab platform.
Equip account teams for product launches with Product Management and Product Marketing. Build demos and talk tracks, and turn early customer wins into reference stories.
Serve as the escalation point for Account SAs and Post-Sales Solutions Architects (Post-Sales SAs) on complex product questions, integrations, and objections.
Hand off PoV success criteria and architecture decisions to the Post-Sales SA with the account team when an opportunity closes. Stay involved until the customer's first production workload uses the product, and support complex accounts when Post-Sales SAs bring you in to drive adoption and consumption.
Bring structured field feedback, competitive insights, and customer requirements to Product Management and Engineering with the wider SME team. Help manage early-access and design-partner programs, and represent GitLab through customer events, conferences, industry working groups, and published content.
Build reference architectures, demo environments, competitive battlecards, PoV playbooks, and enablement content so account teams can handle more opportunities without your direct involvement. Mentor Account SAs and contribute to GitLab's global SME community of practice.
What you’ll bring
Substantial experience in technical pre-sales, solutions architecture, consulting, or software engineering, with deep, hands-on expertise in one domain: application security testing, supply chain security, and compliance; scalable cloud and hybrid platforms; large CI/CD environments and source code migrations; or production AI-assisted development, working prototypes, and competitive evaluations.
Practical expertise in agentic and AI-assisted development workflows across planning, coding, testing, security, and delivery, applied in a customer-facing, pre-sales context.
Experience winning technical decisions on large, complex enterprise opportunities through structured Proof of Concept (PoC) or PoV evaluations with defined success criteria and executive sign-off.
Hands-on experience with Git, CI/CD, containers, Kubernetes, and at least one major cloud provider.
The ability to lead a whiteboard session with engineers and present the business case to executives in the same meeting.
Strong written communication, including the ability to turn complex topics into clear playbooks that others use.
Comfort working asynchronously across time zones with Sales, Product, and Engineering.
Optional: public speaking, published technical content, open source contributions, or relevant certifications in Kubernetes, cloud architecture, or security.
If you bring transferable experience in an adjacent domain, we encourage you to apply.
About the team
We're building our SME organization within GitLab's Solutions Architecture team, and we're distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоSerbia; Estonia; Montenegro; Kazakhstan; Daytime and evening working hours according to the Moscow time zone
УдалённоleadKazakhstan; Armenia; Uzbekistan; Serbia
УдалённоГеография найма не уточнена
Lille, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоГеография найма не уточнена
São Paulo, Brazil; Comfortable working in a fast-paced environment with international teams across time zones
УдалённоseniorRemote, Canada; Remote, United States; Experience supporting globally distributed teams, including working across multiple regions and time zones and navigating regional differences such as those in EMEA; This role also requires significant working-hours overlap with US Central or East Coast time zones to support the team's global operations; Candidates based in other locations who can accommodate these hours are welcome to apply; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридNew York, NY (HQ); Remote (US or Canada); San Francisco, CA; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
ГибридleadSan Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридseniorNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ГибридleadLondon, United Kingdom
ГибридseniorNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоEuropean Union; Latvia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Lithuania; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоRemote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom; Comfort working asynchronously across time zones with Sales, Product, and Engineering