Location: South Korea
Workplace: remote
Location: Remote
Type: Freelance / Part-time
Rate: $ 10 USD per hour
About the Opportunity
We’re looking for individuals who are comfortable reading and speaking Korean clearly to take part in a remote audio recording project. Tasks are completed using our Aurora Studio platform and can be done from your own device.
What You’ll Do
Record your voice while you read prompts and short scripts
Submit recordings through our online platform
Requirements
Fluent speaker of Korean language
Access to a smartphone capable of making audio recordings
Ability to record in a quiet environment with minimal background noise
Comfortable following recording instructions and guidelines
How It Works
Apply and complete a short pre-vet recording
Get approved for the project
Start completing recording task
Location: India
Job overview
Find the right publications, blogs, newsletters, social media personalities, and collaborators that fit our messaging and reach our audience, then run outreach to land guest posts, features, backlinks, and partnerships. This is a research-and-relationships role, not a technical SEO role.
Key responsibility
Research & Market Intelligence
Conduct in-depth research on companies, industries, competitors, AI trends, publications, communities, influencers, analysts, and technology ecosystems.
Identify partnership, collaboration, sponsorship, and business development opportunities.
Build and maintain high-quality prospect databases using CRM and research tools.
Monitor competitor activities, emerging technologies, and market trends to uncover growth opportunities.
Research speaking opportunities, conferences, webinars, podcasts, and industry events.
Outreach & Relationship Management
Execute personalized email, LinkedIn, and multi-channel outreach campaigns.
Build and nurture relationships with founders, executives, partners, influencers, journalists, editors, analysts, customers, and community leaders.
Manage outreach campaigns from prospecting through follow-ups and relationship development.
Coordinate meetings, partnership discussions, and follow-up activities.
Maintain accurate CRM records and outreach documentation.
Media, Publications & Public Relations
Research and identify relevant Tier-1, Tier-2, and niche B2B publications, technology blogs, AI websites, newsletters, podcasts, and media outlets across the US.
Build relationships with editors, journalists, contributors, publishers, and media partners.
Pitch guest articles, thought leadership content, executive interviews, case studies, press releases, and company announcements.
Coordinate the end-to-end publication process, including outreach, follow-ups, content submission, approvals, and publication tracking.
Identify opportunities for podcast appearances, webinars, panel discussions, awards, and speaking engagements.
Track media coverage, publication performance, and earned media opportunities.
Partnerships & Community Development
Identify and develop partnerships with AI communities, developer communities, SaaS platforms, industry associations, and technology organizations.
Research opportunities to list company products, tools, SDKs, APIs, and services on relevant directories, marketplaces, review platforms, and industry websites.
Build relationships with newsletter publishers, community managers, influencers, and ecosystem partners.
Support co-marketing initiatives, strategic partnerships, and collaborative campaigns.
Engage with relevant online communities across LinkedIn, Reddit, Slack, Discord, GitHub, Hacker News, Product Hunt, and other professional platforms.
Performance & Reporting
Track outreach KPIs including response rates, meetings booked, partnerships initiated, publication placements, and engagement metrics.
Maintain dashboards and reports on outreach performance and partnership activities.
Continuously optimize outreach strategies through testing and data-driven insights.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Demand Generation Marketing Manager for our Agency vertical. You will be responsible for crafting and executing multi-channel campaigns to engage buyers at every stage of their journey, and tracking and reporting on the success of these campaigns. You will generate inbound free trials that turn into customers, while ensuring we leverage best and scalable practices to achieve great results. You will work closely with sales, content, product marketing, web marketing, marketing operations, and your peers on the demand generation team to produce high impact campaigns that acquire, engage, nurture, and convert leads.
A successful candidate should have proven experience in building and executing measurable and successful demand generation programs and campaigns in a B2B SaaS environment, and is comfortable with high-volume, high-velocity sales processes. We are looking for a self-starter who can both design a strategic demand generation plan and then execute with precision. The ideal candidate is an ever-curious marketer who embraces the art and science of demand generation and is driven by results.
What You'll Do
Design and execute full-funnel multi-channel marketing programs to generate quality free trials that results in new customers in our Agnecy vertical
Manage and report on the marketing and sales funnel for all programs, including volume at every stage, conversion rates between stages, and velocity from inquiry to sold
Build and manage a calendar for demand generation programs
Ensure marketing tactics are used in an integrated manner -- channels include email, webinars, live and virtual events, social media, review sites, influencers, digital marketing, gift marketing, chat
Consistently identify and test new channels specific to your target audience
Obtain a deep understanding of target markets and buyers in order to engage the right people in the best possible way to achieve results
Partner with Content Marketing, SEO, PR and social teams to ensure strategic and topical alignment across content creation, offers, and demand plans
Represent demand generation plans to a wide range of stakeholders, including sales teams and executives
Actively solicit inputs from key stakeholders regarding demand generation campaign plan requirements and performance
Align with overall company branding and awareness strategies
What You'll Need
Bachelor’s Degree required
Proven B2B SaaS Experience: Demonstrated success in building and executing measurable, high-impact demand generation programs, ideally within a high-volume, self-serve, or Product-Led Growth (PLG) model
Experience creating marketing programs to drive demand within marketing agencies
Demonstrated results in improving volume, conversion, and velocity through the marketing and sales funnel
Deep understanding and experience with lead generation, nurture tactics, buyer personas and lead scoring, and other key B2B marketing principles
Experience with marketing automation tools (Marketo preferred), customer relationship management tools (Salesforce preferred), and data visualization tools (Looker Studio preferred)
Experience with managing third-party relationships with publications or agencies
Excellent writing skills; ability to write and edit marketing copy
Strategy, project management, budget management, and financial skills
Strong interpersonal skills; ability to influence others with and without formal authority, and build partnerships within the organization
Obsessed with metrics - monitor results of campaigns, reporting, and optimizing for new and better campaigns
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Задачи:
— Определять стратегию развития Payments
— Развивать команду Payments
— Масштабировать multi-PSP инфраструктуру на Tier 1–2 рынках
— Влиять на рост бизнеса через approval rate, renewals и payment recovery
— Развивать Payments в самостоятельную функцию с перспективой Billing-as-a-Service
Требования:
— Опыт работы 5+ лет в Payments / Billing / Acquiring
— Опыт работы с Payments/Billing внутри B2C subscription-продукта на merchant side с подтверждёнными результатами
— Опыт renewals, retries, dunning и failed payment recovery
— Опыт работы с multi-PSP / multi-acquirer, routing, orchestration и MID management
— Опыт ведения переговоров с PSP / acquirers
— Понимание fraud / chargebacks
— Свободное владение русским языком
— Владение английским языком на уровне Upper-Intermediate+
Условия:
— Работа в международной продуктовой IT-компании, развивающей B2C web/mobile-продукты по подписке в сферах Health & Fitness, Mental Health, Self-Learning и AI
— Работа напрямую с founders и C-level с высокой автономией
— Локация: Кипр, гибридный формат работы
— Рассматриваются кандидаты на месте и готовые к релокации
— Компания оплачивает билеты и первый месяц проживания, сопровождает и покрывает оформление и легализацию
Гибридhead#vacancy #HeadOfPayments #Payments #Billing #Subscription #B2C #Cyprus #Relocation; Head of Payments | B2C Subscription | Cyprus | Relocation; Рассматриваем кандидатов на месте и готовых к релокации
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Innisfail, Queensland, Australia
Bradken
is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a workforce of more than 3,000 employees, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market.
About the role
This is a permanent full-time position supporting the manufacture of components for the Australian sugar industry.
Working with a skilled team, you'll take the lead on machine setup, first-off verification, workshop planning, and mentoring apprentices and tradespeople while maintaining a strong focus on safety, quality and productivity.
In this role you wil be:
Setting and programming CNC machinery
Verifying first-off production components
Supporting production planning and workflow
Leading by example on safety and quality
Training and mentoring apprentices and team members
Working closely with supervisors and workshop teams to improve productivity and efficiency
You will have:
Trade qualification as a Fitter & Turner or similar mechanical trade
Experience in a manufacturing or machining environment
CNC machine setting and programming experience
Strong commitment to safety and quality
Ability to lead by example and support others in the workshop
Forklift, dogging or other relevant tickets are advantageous but not essential
Apply now and bring your CNC machining expertise to a business that values skill, safety and teamwork.
Why join Bradken?
Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We offer:
Permanent full-time position
Competitive hourly rate under our Enterprise Agreement
Opportunity to progress through classifications based on skills and capability
Day shift role initially, with flexibility to work afternoon shift when required
Job security with a global manufacturing businessRegional lifestyle in tropical North Queensland
Employee Assistance Program for you and your family
How we hire
:
Before commencing employment
, you will be required to complete a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business need
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Kuala Lumpur, Malaysia
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Language: Mandarin is
required
to deal with customers in the Greater China region, Cantonese is a plus
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Nicaragua; El Salvador; Colombia; Peru; Honduras; Guatemala
Position Overview
We are seeking an experienced
Personal Injury Case Manager
to support a California-based law firm. This is a hands-on case management role, not a general administrative assistant position. The ideal candidate will have
at least 2 years of direct Case Manager experience supporting a California personal injury law firm
and be comfortable managing cases from the medical and insurance coordination side through ongoing treatment.
The candidate should be highly organized, proactive, detail-oriented, and experienced in communicating with clients, medical providers, insurance companies, and other parties involved in personal injury claims.
Key Responsibilities
Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment.
Retrieve and organize medical records and documentation.
Open and manage insurance claims.
Coordinate medical treatment and appointments for personal injury clients.
Open and manage medical liens with healthcare providers.
Follow up with medical providers regarding treatment, records, bills, and documentation.
Handle and coordinate property damage claims.
Communicate with clients regarding treatment, appointments, claims, and case-related updates.
Communicate with insurance companies, medical providers, and other parties as needed.
Maintain accurate and up-to-date case documentation and records.
Track case progress, outstanding items, and required follow-ups.
Ensure timely follow-up on medical treatment, records, liens, and property damage matters.
Work independently and take ownership of assigned cases and tasks.
Ideal Candidate
The ideal candidate is an experienced
Personal Injury Case Manager
, not an entry-level legal VA or general administrative assistant. They should already understand the day-to-day workflow of a PI case and be able to independently manage medical treatment coordination, records, claims, liens, and property damage while maintaining consistent communication with clients and providers.
Client Tools / Systems
Case Management:
Filevine preferred
Other tools:
To be confirmed during the interview
Top 3 Daily Tasks
Coordinate medical treatment
and follow up with providers and clients.
Open and manage medical liens
and related documentation.
Handle property damage and insurance claim matters
while tracking case progress.
Requirements
Required Qualifications
Minimum 2 years of experience working specifically as a Personal Injury Case Manager.
Minimum
2 years supporting a California-based personal injury law firm
in a similar Case Manager capacity.
Strong understanding of personal injury case management processes.
Hands-on experience with:
Medical records retrieval
Opening insurance claims
Medical treatment coordination
Medical liens
Property damage claims
Strong written and verbal English communication skills.
Highly organized with strong attention to detail.
Ability to manage multiple cases, deadlines, and follow-ups simultaneously.
Comfortable communicating directly with clients, medical providers, and insurance companies.
Bilingual English/Spanish preferred
, but strong English-only candidates will also be considered.
Preferred Qualifications
Experience using
Filevine
.
Previous experience managing California personal injury cases.
Experience coordinating treatment and medical providers for PI clients.
Familiarity with medical lien processes and property damage claims.
Experience working remotely with a U.S.-based law firm.
Benefits
Full-Time | 40 hours per week | Remote -
Monday–Friday, 8:00 AM–5:00 PM PST
The hourly rate will be determined based on the candidate’s
experience, background, and level of expertise
.
Location: Athens, Greece
We currently have a vacancy for an
R&D Intelligent Manufacturing, Data, and AI Engineer
, fluent in English, to offer his/her services as an expert based in Athens, Greece, or Luxembourg, working remotely. The successful candidate will have the opportunity to be a part of a top-rated team of talented individuals with different expertise working collaboratively on common goals. We are looking for a person who is outstanding in responsiveness, integrity, and reliability, with excellent analytical, problem-solving, and organizational skills, as well as a strong ability to work in teams for supporting projects funded by the European Commission and national research frameworks. You will be expected to show initiative, be flexible, and take responsibility. With experience in Intelligent manufacturing production lines, robotics and IoT applications and/or other related technologies, focusing on the software aspects. Additional expertise in the domain of European-funded R&D projects will be appreciated.
What You'll Do:
Management and implementation of EC-funded IT projects;
Elaboration of the full suite of document deliverables and reports for R&D projects and business development activities (requirements, conceptual models, specifications, implementation and integration plans, etc.);
Design, development, and documentation of new manufacturing technologies, and solutions, including AI for manufacturing, Greening production lines, personalized production, and other related projects;
Design and implement new manufacturing processes and technologies for the next generation of intelligent production lines.
Requirements
University degree in Computer science with a background in Robotics, Data, and AI engineering, preferably with postgraduate qualification at the PhD level, focusing on software development ;
Hands-on knowledge of robotics and AI open-source libraries, such as ROS, OpenCV, TensorFlow, PyTorch, Keras, etc would be preferred;
At least 4 years experience in working directly with technical teams with proven track records;
Ideally 2 years experience in National or European research programs in ICT;
Experience and a strong background in software design and development, software development lifecycle, and ICT project management;
Experience in production engineering, or robotic applications, IOT, AI for manufacturing, especially in terms of manufacturing and industrial requirements;
Excellent command of English and Greek, both written and oral;
Good interpersonal, organization, and communication skills, with the ability to work in a diverse team environment;
Good analytical skills, as well as a proactive attitude towards solving problems.
Extra skills that will be considered as an advantage are:
Experience in designing H2020/ Horizon Europe proposals and coordinating or implementing relevant projects.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
IMA/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
We currently have a vacancy for an
R&D Manager for Health software applications
, fluent in English, to offer his/her services as an expert based in Athens, Greece or Luxembourg, working remotely. The successful candidate will have the opportunity to be a part of a top-rated team of talented individuals with different expertise working collaboratively on common goals. We are looking for a person who is outstanding in responsiveness, integrity, and reliability, with excellent analytical, problem-solving, and organizational skills, as well as a strong ability to work in teams for supporting projects funded by the European Commission and national research frameworks. You will be expected to show initiative, be flexible, and take responsibility. With experience in applications in Health software applications, and/or other related technologies, focusing on the software aspects. Additional expertise in the domain of European-funded R&D projects will be appreciated.
What You'll Do:
Management and implementation of EC-funded IT projects;
Elaboration of the full suite of document deliverables and reports for R&D projects and business development activities (requirements, conceptual models, specifications, implementation and integration plans, etc.);
Design, development, and documentation of novel applications, solutions, and technologies in Health including AI and Data, ethics, and personalized health services and other related projects;
Design and implement next-generation health, data, and AI technologies.
Requirements
University degree in Electrical or Computing Engineering/ Data and AI sciences, preferably with postgraduate qualification at the PhD level, focusing on software development;
At least 4 years experience in working directly with technical teams with proven track records;
Ideally 2 years experience specifically in National or European research programs in ICT, Data Economy and/or Health;
Experience and strong background in software design and development, software development lifecycle, and ICT project management;
Experience in the Health, Data, and AI domains, with previous research or commercial projects, including patient engagement, interaction, gamification, virtual and augmented reality, UX, IoT, and mobile apps especially in terms of upcoming health requirements;
Excellent command of English and Greek, both written and oral;
Good interpersonal, organization, and communication skills, with the ability to work in a diverse team environment;
Good analytical skills, as well as a proactive attitude towards solving problems.
Extra skills that will be considered as an advantage are
:
Experience in designing H2020/ Horizon Europe proposals and coordinating or implementing relevant projects.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
HE/11/26
)
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Remote - US, Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin
Role Overview
As a Temporary Customer Service Associate, you’ll support students, faculty, and staff across the country while learning industry leading technology like Amazon Connect and Connect Assistant. Associates work in a dynamic, fast-paced environment and spend their time interfacing with students, faculty, and staff of Higher Education and K-12 institutions. This is a great opportunity to apply your communication, problem solving, and technical skills in a mission-driven environment.
A Day in the Life
Handle a high volume of inbound phone calls while efficiently managing multiple tasks in a fast-paced call center environment
Resolve customer issues using AWS tools specifically Amazon Connect and Connect Assistant, following defined call flows
Deliver a positive experience through empathy, patience, and clear communication
Accurately document interactions and manage follow-ups
Collaborate with teammates and escalate complex issues as needed
Work assigned shifts, including weekends and holidays
Participate in ongoing training and continuous improvement
Support customers via voice and chat using Amazon Connect
About You
Communicate clearly and professionally, bringing empathy, active listening, and patience to every customer interaction
Enjoy helping people, solving problems, and learning new technologies quickly
Adapt well in fast-paced, changing environments while staying organized and detail-oriented
Follow structured workflows and procedures with consistency and accuracy
Are motivated to build skills for future opportunities in tech, support, education, or customer experience
Comfortable with a temporary assignment typically lasting 8–12 weeks, with the flexibility to be extended or shortened based on business needs (as short as 4 weeks)
Must be available on Mondays due to consistently high call volume and operational demand
Ability to work a full-time schedule of 40 hours a week
High school diploma or equivalent
Must be at least 18 years old
Must have a quiet, distraction free home workspace
Must be proficient using Browsers such as Chrome, Firefox or Safari
Ability to learn and use multiple systems, windows, and monitors
Professional fluency in English (CERF C1 or higher)
Must reside in an approved state*
Home Internet that meets the following requirements:
30 Mbps download
15 Mbps upload
100ms ping or less
Cable, Fiber, or DSL only (no mobile broadband, hotspot, satellite, or point-to-point)
WiFi is allowed; wired connection required if WiFi becomes unstable
Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
CLEAR™ Candidate FAQ
Must be able to enroll in and use Multi-Factor Authentication (MFA) via Okta with Microsoft Authenticator for secure access to company systems.
What Makes This Opportunity
Build in-demand skills using Amazon Connect and cloud-based support tools
Receive paid training and ongoing support
Gain hands-on experience in customer experience and tech-enabled services
Support a mission-driven environment serving students and educators
Strengthen core skills like communication, customer service, and multitasking
Our Training Approach
You’ll complete a fast-paced, 3-day training program with hands-on, real-world learning to build proficiency quickly. Ongoing coaching and support from experienced team members will help you succeed as you settle into the role.
Compensation
The hourly rate for this position is
$12.50.
Encoura uses national market data, internal equity considerations, and budget factors when determining compensation. This temporary, full-time position does not qualify for health benefits. Encoura complies with all state and local laws that require specific forms of paid time off. This temporary opportunity is expected to last approximately 8–12 weeks. Depending on business needs, assignments may be extended or may conclude earlier, with some assignments lasting as little as 4 weeks.
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the
CA HR Privacy Notice
.
To review our privacy policy, please click this link:
https://encoura.org/privacy-policy/
Location: Ardmore, PA
About Ernesta
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role
Ernesta is looking for an experienced
Retail Trade Account Executive
to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community.
At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work.
You will be equally focused on
growing existing relationships and creating new ones
, proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately
20–30% of your month in the local trade community
through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities.
This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond.
What You’ll Do
Build and grow Ernesta’s local trade business
by developing meaningful, long-term relationships with interior designers, architects, and other trade partners.
Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth.
Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement.
Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects.
Business Development:
Spend approximately
20–30% of your month externally
meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities.
Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support.
Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment.
Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project.
Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts.
Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth.
Partnerships within Retail and HQ:
Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom.
Host and support showroom events that strengthen Ernesta’s presence within the local design community.
Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience.
Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth.
Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design.
What Success Looks Like
You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects.
You consistently grow revenue from your portfolio through repeat business and deeper account relationships.
You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic.
New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior.
You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing.
You are known within the local design community as a knowledgeable, responsive, and reliable partner.
You work collaboratively with the showroom team while taking personal ownership of your accounts and results.
You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability.
Qualifications Include
1–2+ years of relevant experience
within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry.
Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time.
Passion for interior design, home décor, architecture, and the broader design community.
Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business.
Commercially minded and motivated by achieving sales and relationship-growth goals.
Highly organized with strong time management skills and disciplined follow-through.
Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with.
Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms.
Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions.
Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership.
Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously.
Strong written and verbal communication skills across in-person, phone, email, text, and video interactions.
High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity.
Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events.
Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community.
Nice to Have
Existing relationships within the local interior design, architecture, or home furnishings community.
Experience working in a high-end or design-focused showroom environment.
Experience managing a portfolio or book of trade, designer, or professional accounts.
Experience with custom products, textiles, rugs, furniture, or other home furnishings.
Experience with design tools, spatial planning, or custom measurement processes.
BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This role pays an hourly rate of $30/hour plus a quarterly bonus. The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000.
#LI-Onsite
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Security Governance Engineer, you will be the individual contributor who owns how GitLab writes, maintains, communicates, and measures its security policies and standards. You will turn emerging regulations, including AI regulation, into clear requirements that engineering, product, and legal teams can act on, and you will use automation to keep governance lightweight and continuous rather than a point-in-time exercise. You will sit on the Security Governance team within Security Assurance and work closely with Security Compliance, Security Risk, and GRC Engineering. You will report to the Director, Customer Trust & Security Governance.
What you'll do
Policies and standards
Own the end-to-end lifecycle of GitLab's security policies, standards, procedures, and guidelines: drafting, stakeholder review, approval, publication, annual review, and retirement.
Define and run the exception management process, including risk-based approvals, expiry tracking, and trend reporting that shows where policies need to change.
Run policy attestation and investigate non-adherence.
Keep policies clear, practical, and aligned with how GitLab's engineering teams work in a DevSecOps environment.
Regulatory and framework alignment
Monitor emerging regulations and standards (e.g., EU AI Act, NIST AI RMF, ISO 42001, sector or regional requirements) and partner with Legal well ahead of compliance deadlines to assess impact and update policy.
Maintain mappings between our policies and frameworks such as SOC 2, ISO 27001, ISO 42001, FedRAMP, and NIST CSF, so requirements are written once and reused.
Measurement and assurance
Define KPIs for policy adherence and report trends to Security leadership.
Run targeted internal assessments of adherence and drive remediation to closure.
Support audit activities by coordinating evidence, testing, and remediation management.
Customer trust
Support customer questionnaires and customer meetings, and help turn recurring customer requests into better policies and self-service content.
Automation and AI
Identify and implement automation and AI-assisted workflows for policy management, evidence collection, control monitoring, and assessment work, in partnership with GRC Engineering.
Technical leadership
Act as a technical and program leader across Security, Product, Legal, and Engineering, influencing without direct authority.
Mentor other team members and help set the direction of the Security Governance roadmap.
What you'll bring
10+ years in security governance, GRC, or IT risk, with hands-on ownership of a policy and standards lifecycle and measurable outcomes, ideally at a global technology company.
Working knowledge of SOC 2, ISO 27001, ISO 42001, FedRAMP, and NIST CSF, including how to put them into practice, not only how to read them
Experience creating and maintaining an enterprise Information Security Management System (ISMS), ideally including hands on involvement in ISO 27001 certification or recertification.
Understanding of cloud, SaaS, and DevSecOps practices, and the ability to write policy that engineers will follow.
A risk-based mindset that balances compliance with real security risk.
Demonstrated use of automation or AI to reduce manual GRC work.
Strong written and verbal communication, including translating technical concepts for engineers, executives, auditors, and customers.
Experience collaborating with Security, Product, Legal, and Engineering.
Certifications such as CISSP, CISM, CISA, or similar are highly desirable.
What success looks like
First 30 days: Assessed the current policy library and exception process, built relationships with key stakeholders, and proposed a prioritized roadmap.
First 90 days: Uplift the existing security policy library to align with NIST CSF, ISO 27001/27017/27018/42001, and PCI-DSS.
First 120 days: A refreshed review cadence is in place, exception reporting is running, and can demonstrate a measurable improvement in policy adherence.
First six months: Develop Policy as Code and collaborate with Security, Product, Legal, and Engineering for implementation into existing workflows.
About the team
The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk. Security Governance sits within it and owns customer trust, security awareness, policies and standards, and other governance functions. Our counterparts are Security Compliance, Security Risk, and GRC Engineering.
You will join a small team of four direct reports under the Director, where each person has broad scope and visible impact. We work remote-first and asynchronously, and we write things down and share them openly, so you'll draft and revise policies and standards in the open with input from Security, Legal, Product, and Engineering.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$238,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Austin, Texas
Cost Accounting Manager
Location:
Austin, Texas
Work Arrangement:
Hybrid; in office Tuesday through Thursday
Reports To:
VP of Accounting
Direct Report:
Senior Plant Accountant, Mexico
Travel:
At least quarterly travel to the Mexico manufacturing facility, with additional travel as business needs require
Position Summary
We are seeking a hands-on Cost Accounting Manager to lead cost accounting, inventory accounting, manufacturing financial controls, and inventory working capital initiatives for a rapidly growing manufacturing organization with operations in the United States and Mexico.
This role will own the company's product costing framework, including costed bills of materials (CBOMs), standard costs, inventory valuation, manufacturing variances, overhead absorption, routings, labor standards, and related month-end close activities.
The Cost Accounting Manager will also play a key role in improving inventory efficiency and reducing Days Inventory Outstanding (DIO). This individual will partner with Supply Chain, Operations, Procurement, Engineering, FP&A, and Finance leadership to improve visibility into inventory drivers, identify excess and slow-moving inventory, and support actions that improve working capital without compromising customer service or manufacturing continuity.
The role will directly manage the Senior Plant Accountant supporting our Mexico manufacturing operation and will travel to the plant at least once per quarter.
Costed Bills of Materials and Product Costing
Own the creation, maintenance, review, and approval process for costed bills of materials (CBOMs).
Ensure every manufactured product has a complete and accurate CBOM reflecting current materials, quantities, labor, routings, outside processing, and applicable manufacturing overhead.
Partner with Engineering to ensure engineering BOMs and manufacturing BOMs are accurately translated into financial product costs.
Establish a formal process for reviewing and updating CBOMs for new products, engineering changes, supplier changes, material substitutions, and manufacturing process changes.
Reconcile CBOM costs to ERP standard costs and investigate discrepancies.
Identify missing, outdated, or inaccurate BOM components and drive corrective action with Operations and Engineering.
Maintain appropriate documentation and controls over product cost changes.
Support new product introductions by developing preliminary and final product costs before production launch.
Provide visibility into the impact of design, sourcing, and manufacturing changes on product cost and margin.
Inventory and Working Capital Management
Own accounting and financial analysis for raw materials, work in process, and finished goods inventory.
Partner with Supply Chain, Operations, Procurement, and FP&A to develop and execute initiatives to reduce Days Inventory Outstanding (DIO).
Develop reporting that provides visibility into DIO by inventory category, product, location, and other relevant operational drivers.
Identify excess, obsolete, slow-moving, and aged inventory and drive cross-functional action plans to reduce exposure.
Analyze inventory purchasing patterns, production schedules, safety stock levels, lead times, and demand assumptions to identify opportunities to reduce working capital.
Evaluate raw material, WIP, and finished goods levels to identify where cash is unnecessarily tied up in inventory.
Monitor inventory turns and DIO trends and provide clear explanations of key drivers to Finance and Operations leadership.
Quantify the cash flow impact of inventory reduction opportunities.
Partner with Procurement on order quantities, purchasing cadence, supplier terms, and material lead times where these affect inventory levels.
Partner with Operations on production scheduling, batch sizes, WIP levels, scrap, and yield improvements.
Support development of inventory targets and working capital KPIs.
Ensure inventory reduction initiatives maintain appropriate controls over customer service levels, production continuity, and financial reporting accuracy.
Establish processes for excess and obsolete inventory reserves and net realizable value assessments.
Oversee cycle counts and physical inventory accounting procedures.
Ensure inventory subledgers reconcile to the general ledger.
Standard Costing
Own the company's standard costing methodology and standard cost roll process.
Establish and maintain standard material, labor, subcontract, freight, and manufacturing overhead costs.
Review labor and machine routings to ensure standards reflect current manufacturing processes.
Develop and maintain labor and overhead rates in partnership with Operations and Finance.
Validate standard costs before they are loaded into the ERP system.
Perform periodic reviews of standard versus actual costs and recommend updates when assumptions materially change.
Maintain controls around standard cost changes and approvals.
Manufacturing Variance Analysis
Analyze material usage, labor efficiency, manufacturing overhead, scrap, yield, purchase price, and other production variances.
Investigate significant variances and work with Operations to identify root causes.
Distinguish operational performance issues from BOM, routing, costing, or system-data issues.
Provide clear monthly explanations of manufacturing variances and their impact on gross margin.
Develop reporting that allows management to identify cost trends and manufacturing inefficiencies.
Month-End Close
Own the manufacturing and inventory portions of the monthly close.
Prepare and review manufacturing-related journal entries, accruals, reconciliations, and supporting schedules.
Review inventory and cost-related balance sheet accounts.
Ensure manufacturing variances are properly recorded, analyzed, and explained.
Partner with the VP of Accounting to improve the speed, accuracy, and scalability of the close.
Provide gross margin, inventory, DIO, and product cost analysis to Finance leadership.
Mexico Manufacturing Oversight
Directly manage and develop the Senior Plant Accountant supporting the Saltillo manufacturing facility.
Travel to the Saltillo plant at least once per quarter to review manufacturing activity, accounting processes, inventory controls, and operational performance.
Establish clear accounting procedures and controls for Mexico plant activity.
Review inventory, WIP, production, scrap, and manufacturing activity associated with the facility.
Oversee reconciliation of activity managed through the company's maquiladora service provider.
Review significant provider charges and pass-through expenses for accuracy and completeness.
Ensure consistent accounting policies and costing methodologies across U.S. and Mexico operations.
Partner directly with plant leadership during site visits to identify accounting, costing, inventory, and working capital improvement opportunities.
Cross-Functional Partnership
Partner closely with Engineering on BOM accuracy and engineering change controls.
Partner with Operations on routings, labor standards, overhead absorption, yield, scrap, production cadence, and WIP.
Partner with Procurement on material costs, supplier changes, purchase price variance, lead times, and purchasing quantities.
Partner with Supply Chain on inventory accuracy, demand assumptions, safety stock, inventory turns, and DIO reduction.
Partner with FP&A to support gross margin forecasting, inventory planning, working capital forecasting, and product profitability analysis.
Provide product cost and inventory information for pricing, sourcing, make-versus-buy, and operational decisions.
Systems, Processes, and Controls
Establish scalable cost accounting processes capable of supporting significant company growth.
Own cost accounting data integrity within the ERP system.
Develop controls around BOM creation, cost changes, item setup, routings, and inventory transactions.
Identify gaps in existing manufacturing accounting processes and implement corrective actions.
Develop written procedures for costing, inventory, physical counts, and manufacturing close activities.
Identify opportunities to automate costing and inventory processes and improve reporting.
Support internal and external audit requirements related to inventory and cost accounting.
Qualifications
Bachelor's degree in Accounting, Finance, or a related field.
7+ years of progressive accounting experience with significant manufacturing and cost accounting responsibility.
Strong hands-on experience developing, maintaining, and reviewing costed bills of materials.
Demonstrated experience with standard costing, inventory valuation, WIP, routings, labor standards, overhead absorption, and manufacturing variance analysis.
Experience partnering with Engineering and Operations on BOM and routing accuracy.
Strong experience with manufacturing ERP systems and NetSuite required.
Strong Excel and analytical skills.
Experience managing month-end close and balance sheet reconciliations.
Experience supervising and developing accounting professionals.
Experience supporting international manufacturing operations preferred.
Experience working with Mexico manufacturing operations or a maquiladora environment is a plus.
Spanish language proficiency preferred, but not required.
Strong communication and cross-functional partnership skills.
Ability to identify process gaps and build new processes rather than simply maintain existing ones.
Comfortable operating in a fast-paced, rapidly scaling manufacturing environment.
Ability and willingness to work onsite in Austin Tuesday through Thursday each week.
Ability and willingness to travel to the Saltillo, Mexico manufacturing facility at least once per quarter and more frequently when business needs require.
Success in This Role
Complete and accurate CBOMs for manufactured products.
Reliable standard costs that reflect current manufacturing operations.
Strong ownership and controls over BOM and cost changes.
Accurate inventory valuation and strong inventory controls.
Measurable improvement in inventory turns and Days Inventory Outstanding.
Reduction in excess, obsolete, and slow-moving inventory.
Improved visibility into the drivers of inventory and working capital.
Timely and meaningful manufacturing variance analysis.
Improved visibility into product margins and manufacturing economics.
A disciplined and scalable manufacturing close.
Effective leadership and development of the Senior Plant Accountant in Mexico.
Strong partnership between Accounting, Engineering, Operations, Procurement, Supply Chain, and FP&A.
Benefits:
We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals.
Comprehensive Health Coverage (Medical/Dental/Vision)
Short-Term & Long-Term Disability Coverage
Health Savings Account (HSA) – includes employer contributions.
Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
401(k) – Traditional and Roth
Stock Options
Open Paid Time Off (PTO)
12 Paid Holidays
Potential Relocation Assistance
Flexible schedule – including hybrid possibilities
Company Paid Lunch on Thursdays
Community Give-back Opportunities
Infinitum embraces diversity and is an equal opportunity employer.
Agency representatives, we appreciate your interest, but we've got this!
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11586 Customer Service Virtual Assistant
Independent Contractor – CPT-11586 Customer Service Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A satellite services company is seeking a reliable and customer-focused Customer Service Virtual Assistant to provide phone, email, and administrative support to its customers.
The VA will be responsible for handling inbound customer calls, assisting with inquiries, providing information regarding billing and service timelines, supporting activation and deactivation requests, handling login-related concerns, and completing callbacks when necessary.
The role will also involve updating the company's CRM through accurate data entry and providing professional customer care throughout each interaction.
The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to remain patient and professional when assisting customers with questions or service-related concerns. Previous telecommunications, satellite, cable, internet, or similar customer service experience is strongly preferred.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Service & Phone Support
Answer inbound customer calls professionally and efficiently
Assist customers with general inquiries and service-related concerns
Provide accurate information regarding billing, service timelines, and account-related matters
Provide clear explanations and guidance based on established company procedures
Handle customer concerns with patience, professionalism, and empathy
Provide a positive customer experience throughout each interaction
Identify issues that require escalation and provide the appropriate support or next steps
Activations, Deactivations & Account Support
Assist customers with activation and deactivation requests
Follow established procedures for processing service changes
Provide customers with information regarding activation/deactivation timelines and requirements
Assist with login and account-access queries
Document customer concerns and actions taken
Escalate technical or account issues when they fall outside the VA's scope
Follow up on escalated concerns when required
Callbacks & Email Support
Make outbound callbacks to customers when necessary
Follow up on unresolved inquiries and previously discussed concerns
Respond to customer emails when required
Ensure email responses are clear, professional, and aligned with company guidelines
Maintain timely follow-up on pending customer concerns
Document relevant phone and email interactions
CRM & Administrative Support
Update and maintain customer information in the CRM
Perform accurate data entry and record updates
Log customer interactions, inquiries, and outcomes
Maintain organized and up-to-date customer records
Ensure all required information is properly documented
Assist with other routine administrative and customer service tasks as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or call center experience required
Inbound call-handling experience required
Strong spoken and written English required
CRM/data-entry experience required
Experience handling billing or account-related inquiries preferred
Experience processing service activations and/or deactivations preferred
Telecommunications customer service experience strongly preferred
Satellite, cable, internet, wireless, or similar industry experience is a strong advantage
Experience handling customer escalations preferred
Email-based customer support experience preferred
HubSpot experience is a significant advantage
IDEAL CANDIDATE PROFILE
Customer-focused, patient, and professional
Excellent spoken and written English
Comfortable handling a high volume of customer inquiries
Strong phone communication and active listening skills
Able to explain billing, account, and service information clearly
Detail-oriented with accurate data-entry skills
Organized and reliable with strong follow-through
Comfortable handling both phone and email communication
Able to identify when an issue needs to be escalated
Comfortable learning and following established processes
Able to maintain professionalism when dealing with frustrated or concerned customers
Previous
telecommunications or telecom customer service experience is strongly preferred
Experience in satellite, cable, internet, wireless, or other communications-related industries is a plus
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
3CX Phone Dialer
– Provided by client
HubSpot
– Nice to have / significant advantage
CRM / Customer Management Systems
Email Platforms
Basic Data Entry Tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 12:00 PM – 9:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 12:00 PM – 9:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Minimal/Neutral to None
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote - UK
Workplace: Remote
About You
The Partnerships Manager is a strategic leader responsible for establishing and growing Constructor's partner ecosystem in the UK. This role involves identifying, developing, and managing key relationships with SIs, agencies and ISVs/ Tech partners to drive revenue and expand market reach. A successful candidate will possess strong communication, negotiation, and relationship-building skills, with a deep understanding of the ecommerce implementation landscape and SI business models. This individual will be instrumental in enabling successful client deployments, fostering collaborative engagements, and contributing to the company's overall growth through SI partnerships.
About Us
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: http://constructor.io/constructor.io http://constructor.io.
About the Position
- Maintain a deep understanding of the ecommerce tech and ISV landscape.
- Identify and execute go-to-market strategies with partners in the region.
- Partner with regional sales leadership to define and execute growth plans.
- Establish and grow strategic partnerships within the ecosystem.
- Identify, develop, and manage key executive relationships to drive successful client implementations.
- Own the onboarding, activation and development of partners.
- Contribute to the company's overall growth by achieving strategic partnership goals, including partner-sourced and influenced revenue, and successful client deployments.
- Possess strong communication, negotiation, and relationship-building skills.
- Work effectively across internal teams and lead through influence.
Requirements
- Experience developing, launching, and scaling go-to-market motions with Systems Integrators and ISV partners in the UK.
- Experience working with SIs specializing in ecommerce implementations.
- Good network and senior-level contacts within the ecommerce space.
- Prior experience managing executive relationships and driving activation and engagement.
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Backend Engineer on the Credit Card team at OnePay, your work will directly shape the infrastructure behind our co-branded credit card product, holding the same bar for trust, security, and reliability as the rest of our financial ecosystem. You will:
- Design and build backend services that power our co-branded credit card product and its integrations with partner systems
- Architect APIs and event-driven systems that handle sensitive financial data securely at scale
- Partner with risk, compliance, and platform teams to ensure new features meet regulatory and security requirements
- Own reliability and performance for systems processing real-time credit transactions
- Drive technical decisions on system design, balancing scalability, security, and speed of delivery
- Mentor other engineers and raise the bar on code quality, testing, and operational practices across the team
YOU BRING
- 3+ years of professional experience in backend or distributed systems development
- Experience building and operating production-grade APIs and microservices in a regulated or high-compliance environment (fintech, payments, banking, or similar)
- Proficiency in Node.js or similar modern backend frameworks (TypeScript, NestJS, Go, or Java)
- Familiarity with cloud-native architecture (Kubernetes, AWS) and event-driven or microservice-based systems
- Strong understanding of data security, PCI compliance, or similar standards protecting sensitive financial data
- Strong communication and collaboration skills across product, risk, and platform teams
- Drive and proactivity - everyone here is a builder and executor
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Atlanta, GA (Hybrid)
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УдалённоNicaragua; El Salvador; Colombia; Peru; Honduras; Guatemala
УдалённоAthens, Greece
УдалённоAthens, Greece
УдалённоRemote - US, Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin; Must reside in an approved state; Applicants from California, please review the
География найма не уточнена
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Austin, Texas; Potential Relocation Assistance
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоRemote - UK
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com