Location: Colombia; Costa Rica; Guatemala; Venezuela, Bolivarian Republic of; Peru; Panama
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for an experienced Media Buyer to join a fast-paced, performance-driven team. This role is ideal for someone who knows how to plan, launch, manage, and scale paid advertising campaigns while using data to continuously improve performance.
The ideal candidate will have 3–4+ years of hands-on media buying experience, with strong expertise in Meta Ads. Experience managing campaigns across both Meta and Google Ads is a significant advantage.
Key Responsibilities
Plan, launch, manage, and optimise paid media campaigns across Meta and other relevant advertising platforms.
Manage campaigns across Facebook and Instagram using Meta Ads Manager.
Manage or support Google Ads campaigns across Search, Display, YouTube, or Performance Max where applicable.
Monitor campaign performance against key metrics including ROAS, CPA, CPL, CTR, CPC, and conversion rates.
Analyse campaign data to identify opportunities for optimisation and scaling.
Conduct ongoing audience, creative, placement, and bidding tests to improve performance.
Develop and execute structured A/B testing strategies across creatives, audiences, landing pages, and campaign structures.
Manage advertising budgets effectively and allocate spend based on performance.
Collaborate with creative and marketing teams to develop high-performing ad concepts and messaging.
Identify underperforming campaigns quickly and implement data-driven improvements.
Produce clear performance reports and communicate insights, results, and recommendations to relevant stakeholders.
Stay up to date with advertising platform changes, emerging trends, and paid media best practices.
Requirements
3–4+ years of professional media buying or paid advertising experience.
Strong hands-on experience with Meta Ads Manager.
Proven experience managing and optimising paid campaigns with meaningful advertising budgets.
Experience across both Meta Ads and Google Ads is a major plus.
Strong understanding of campaign structure, targeting, bidding, attribution, and conversion tracking.
Comfortable analysing performance data and making decisions based on campaign results.
Experience with A/B testing and creative performance analysis.
Strong understanding of key paid media metrics, including ROAS, CPA, CPL, CTR, CPC, and conversion rate.
Ability to manage multiple campaigns and priorities simultaneously.
Strong analytical, problem-solving, and communication skills.
A performance-focused mindset with a track record of improving and scaling paid campaigns.
Nice to Have
Experience with Google Search, Display, YouTube, Shopping, or Performance Max campaigns.
Experience working across multiple brands, accounts, or clients.
Familiarity with GA4, Google Tag Manager, and conversion tracking.
Experience working with creative teams to develop and test paid social content.
Knowledge of landing-page optimisation and conversion rate optimisation (CRO).
Experience managing campaigns across additional platforms such as TikTok or LinkedIn Ads.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
УдалённоColombia; Costa Rica; Guatemala; Venezuela, Bolivarian Republic of; Peru; Panama
Location: Serbia; Croatia; Albania; Romania; Slovenia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for an experienced Media Buyer with at least 3 years of hands-on paid advertising experience to join one of our clients remotely.
You’ll be responsible for planning, launching, managing, and scaling performance marketing campaigns across paid media platforms. This role is ideal for a data-driven marketer who understands how to turn advertising budgets into measurable growth and is comfortable taking ownership of campaign performance.
Key Responsibilities
Plan, launch, manage, and optimize paid advertising campaigns across platforms such as Meta Ads, Google Ads, TikTok Ads, LinkedIn Ads, or other relevant channels.
Manage advertising budgets while maximizing ROAS and controlling acquisition costs.
Monitor key performance metrics including CPA, CPL, CTR, CPC, conversion rates, and ROAS.
Conduct audience research, targeting, retargeting, and campaign segmentation.
Develop and execute structured A/B tests across creatives, audiences, landing pages, and campaign strategies.
Identify winning campaigns and confidently scale budgets while maintaining performance.
Collaborate with creative, marketing, sales, and client-facing teams to improve campaign results.
Analyze campaign and funnel performance to identify opportunities for growth.
Prepare clear performance reports and communicate insights and recommendations to stakeholders.
Stay current with advertising platform changes, emerging paid media strategies, and industry best practices.
Requirements
3+ years of professional media buying or performance marketing experience.
Proven experience independently managing and optimizing paid advertising campaigns.
Strong knowledge of at least one major advertising platform, such as Meta Ads or Google Ads.
Demonstrable experience managing meaningful advertising budgets and improving campaign performance.
Strong understanding of conversion tracking, attribution, funnels, and performance marketing metrics.
Experience with campaign testing, optimization, and scaling.
Excellent analytical and problem-solving skills.
Comfortable working with reporting and analytics tools.
Strong written and verbal English communication skills.
Ability to work independently in a remote environment and take ownership of results.
Experience working with international clients, startups, agencies, or high-growth companies is a plus.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United States
Summary
We're a growing B2B SaaS company. We want an operator to build a team of high performers, especially in sales and marketing. This is not a traditional HR role.
PLEASE DON'T APPLY IF:
You haven't hired sales or marketing people at a B2B SaaS company.
Your main work has been policies, benefits, compliance or HR administration.
You wait for problems to come to you.
You've never personally run the exit of an underperformer.
WHAT YOU'LL OWN
Performance. Set clear, measurable standards for every role. Spot underperformers early, coach them fast, and exit them within 60–90 days if they don't improve. You will run and deliver terminations yourself, with the CEO signing off.
Hiring. Build a hiring engine for account executives, SDRs, marketers and their leaders. You'll track time-to-hire, ramp time and quota attainment.
Culture. Build a culture where top performers are rewarded publicly and everyone knows the bar.
Managers. Hold managers accountable for their teams, and back them when they make tough calls.
Initiative. Bring problems and fixes to the CEO before you're asked.
Requirements
YOU ARE
An operator first, with a background in sales, RevOps, recruiting or ops leadership at B2B SaaS companies.
Someone who talks in revenue per employee, quota attainment and regretted attrition, not "engagement."
High energy, fast-moving, and willing to push back on the CEO.
Available 15–25 hours a week, US-based, and open to going full-time.
HOW IT WORKS
Paid 30-day trial. We'll judge you by what you ship: scorecards, a sales hiring scorecard and a performance review cadence.
We'll convert to a longer engagement based on results.
УдалённоheadUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: United States
About Flosum
Flosum builds a Salesforce native DevOps and release management platform. Enterprise teams use us to manage deployments, data migration, backup and compliance entirely inside Salesforce, without moving metadata or data outside the platform. We work with large, often highly regulated organisations that hold Salesforce to a serious standard.
We are scaling our commercial organisation across the US and Europe, and we are bringing on a group of independent recruiters to help us do it.
How you will work with us
You will meet with our CEO at least twice a week
You will join a weekly staff meeting where you can raise questions directly and get answers in the room
You will be briefed on what to look for, what to avoid, and where not to source from, rather than being handed a requisition and left alone
Performance is visible weekly. If placements are not working out, you will see that early and so will we
What you would do
Source and build pipeline for assigned sales, account management and marketing roles
Screen candidates against our criteria and present a qualified shortlist
Manage candidate communication and scheduling through to offer
Give us direct market feedback on compensation and availability in your region
Keep candidate records current in Workable
Requirements
What we are looking for
You recruit sales roles as your primary specialism. Marketing recruiting experience alongside it is valuable, but most of this work is sales
Capacity to commit 30+ hours per week on a consulting or contracting basis
An active candidate network in the United States or Europe
Comfortable working at pace. We move quickly on decisions and expect the same
We prefer to engage individual recruiters rather than agencies
Helpful, not required
Experience recruiting into the Salesforce ecosystem: ISVs, AppExchange partners or Salesforce consultancies
Familiarity with DevOps, release management or developer tooling as a category
Experience hiring across both US and European markets in a single engagement
Location: 6th of October City, Egypt
As a Creative QC Technician (Quality Controller) at Pixelogic Media, you will be responsible for performing end-to-end measurements and quality checks on the media files received from our global clients. You will work closely with our Producers, Designers, Production Artists and Data I/O teams to identify and report any graphic, audio and video technical issues.
Responsibilities
Perform quality reviews on all required graphic, audio and video source materials received.
Perform detailed quality control of static creative assets, including marketing posters, key art, covers, thumbnails, banners, promotional artwork and other still-image deliverables, ensuring visual accuracy
Experience with trailers, marketing/promotional content, localization, graphics, VFX, finishing or other specialized post-production workflows.
Follow and complete workflow-specific QC checklists without deviation.
Monitor and maintain your schedule through Pixelogic’s workflow management system and complete all the tasks in an efficient and quality manner following the defined priorities and guidelines.
Maintain, update, and document the team’s knowledge database and training materials.
Identify opportunities for improvement in our IQC processes and work with the relevant teams to implement changes and put them into practice.
Abide by security policies and protect information assets entrusted to you.
Build and ensure consistent and thorough QC procedures of all elements throughout the project’s lifecycle
Engage and support interdepartmental teams, workflows, and initiatives
Manage multiple ongoing titles, teams, and responsibilities of varying degrees of complexity simultaneously
Ability to provide clear, concise and actionable QC feedback that can be understood and resolved efficiently by production teams.
Requirements
Bachelor’s degree in Graphic Design, Media, a related field or equivalent work experience.
At least 2+ years of experience working in a post-production environment, ideally with media quality control or finalizing knowledge.
Excellent knowledge and understanding of media terminologies related to graphics, audio and video.
Technically literate; comfortable with a variety of computer applications with expertise working with various tools for graphics and video playback, working with complex software and hardware such as Adobe Photoshop, Premiere, After Effects, Indesign, Illustrator, Davinci Resolve, etc.
Requires attention to detail and strong analytical and problem-solving skills.
Ability to communicate professionally both written and verbally.
Ability and willingness to learn new methods, procedures, or techniques and take on new tasks.
Must be a self-starter and able to work with only general supervision.
High level of adaptability, flexibility, and effectiveness in handling multiple priorities simultaneously.
Strong working knowledge of Word, Excel. Skill with Keynote, Pages, Numbers a plus.
Experience in video content production and editorial a plus.
Requirements
Benefits
At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM).
The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory.
The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group.
All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group
Responsibilities
TM Framework & Policy
Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime.
Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off.
Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators.
Shape rule change proposals and threshold recalibrations through the change management process.
Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps.
Delegated Authority & Decision-Making
Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will:
Approve withdrawal holds, account restrictions, and alert escalations.
Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO.
Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return.
Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period.
Regulatory Engagement
Working under the Head of TM's direction, and independently when they're unavailable, you will:
Support the Head of TM in managing regulator relationships on TM matters.
Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections.
Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications.
Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements.
Team Leadership
Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM.
Lead recruitment, onboarding, and development of TM analysts across pillars.
Chair TM governance meetings, including in the Head of TM's absence.
Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed.
Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication.
Governance & Oversight
Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict.
Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM.
Maintain audit-ready documentation across all TM governance activity.
Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities
Requirements
Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm.
Experience in the
CFD, forex, or leveraged derivatives sector
, or with investment firms offering similar products.
Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments.
Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings.
Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance.
Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE).
Experience managing or overseeing a team of financial crime or TM specialists.
Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
About Us
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About the Role
Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves.
What you'll do
Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery.
Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts.
Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy.
Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative.
Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel.
Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships.
Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next.
Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working.
Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat.
At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.
Skills and Qualifications
4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing.
Demonstrated experience executing multi-channel ABM programs targeting complex buying groups.
Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly.
Experience partnering closely with Sales to support account strategies and opportunity progression.
Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives.
Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools.
Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time.
Nice to Have
Experience running executive-level engagement programs (dinners, curated events, VIP experiences).
Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders.
You'll Thrive Here If
You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem.
Can build a program from scratch when there's no playbook to follow.
Read pipeline and engagement data as a starting point for the next test, not a to file away.
Move comfortably between big-picture account strategy and the details of a single campaign asset.
Build real working relationships with sellers instead of treating Sales as a stakeholder to manage.
Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups.
Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard.
Give and take direct feedback easily, and adjust fast when a play isn't landing.
Compensation
The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
About KPI Solutions:
KPI Solutions is a national supply chain consulting and warehouse automation systems integrator, formed in 2021 by merging Kuecker Logistics Group, PULSE Integration, and QC Software. The company specializes in material handling integration and delivers engineered solutions combining automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity and fulfillment speed.
Position Summary:
The Software Deployment Engineer I/II is an individual contributor responsible for end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware such as pick-to-light, overhead illuminators, AutoStore, and T-sort integrations. The role includes project-level system configuration, commissioning, installation, upgrades, and live troubleshooting independently across on-site and remote/office phases. This role consolidates hardware installation and commissioning functions previously done by a dedicated Systems Integration & Commissioning team.
Key Responsibilities:
On-Site Delivery:
— Lead software commissioning of Kommand and peripheral hardware systems at customer sites as primary technical owner.
— Full-scope installation of pick-to-light and overhead illuminator systems including wiring, physical installation, configuration, and functional testing.
— Conduct Installation Qualification (IQ) and User Acceptance Testing (UAT) with formal documentation and customer sign-off.
— Sole owner of Kommand and system-level troubleshooting for live production issues during on-site engagements.
Remote / Office Delivery:
— Independently deliver new Kommand installations including application pre-configuration, database scripting, and pre-deployment testing.
— Deliver Kommand version upgrades including SSDT schema comparisons, version control, local pre-install testing, and customer coordination.
— Perform production upgrade execution after business hours to minimize downtime.
— Work on DEV, QA, and Sandbox environments during business hours.
— Validate, diagnose, and remediate defects, escalating rarely.
— Participate in on-call rotation covering Kommand, AutoStore, and T-sort system escalations.
— Provide post-go-live support including system migrations, integration testing with ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support.
Project Configuration & Deployment:
— Gather Kommand configurations and system parameters for projects.
— Translate Business Requirements Document and customer conversations into system settings, network spreadsheets, and parameters.
— Educate clients on host interface use.
— Configure Kommand sandbox and production environments for customer testing and go-live.
— Assist with training on new features.
Scope & Independence:
— Sole owner of critical workstreams including new installations, upgrades, and live troubleshooting.
— Requires judgment and technical depth to manage customer-facing delivery, testing, and sign-off without dedicated support.
Requirements:
— Experience commissioning warehouse execution/control software and hardware peripherals.
— Working knowledge of SQL Server environments including SSDT schema comparison and version control.
— Experience with formal software testing methodologies (IQ/UAT) including documentation and customer sign-off.
— Ability to diagnose, troubleshoot, and resolve live production issues under time pressure.
— Comfort or willingness to perform hands-on installation work for pick-to-light and overhead illumination systems.
— Willingness to work after hours and participate in on-call rotation.
— Ability to translate business requirements into structured system configuration.
— Strong customer-facing communication skills.
Preferred Qualifications:
— Experience with AutoStore and/or T-sort systems.
— Experience with ERP/WMS integration testing (e.g., SAP).
— Background in material handling, warehouse automation, or industrial controls.
What we Offer:
— Medical, Dental, Vision Insurance
— Health Care Concierge Service
— 401(k) Retirement Plan (Pre-tax & Roth)
— Company paid Basic Life Insurance, Short-Term and Long-Term Disability
— Voluntary Life & AD&D Insurance
— Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
— Pet Insurance
— Milk Stork Program
— Wellness Program with gift card redemption and challenges
— Paid Time Off (Vacation, Sick & 10 Holidays)
— Training & Development
Equal Employment Opportunity statement included.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market.
You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact.
What You'll Do
You act like an owner.
Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your market needs.
You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Home services strategy and business performance
Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Market and competitive expertise
Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow
Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Subvertical strategy and expansion
Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win
Build distinct strategies, positioning, and messaging for each priority subvertical.
Know the operational differences that shape how each subvertical buys
Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for home services: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. We're looking for a Vertical Marketing Manager to own a portfolio of our emerging markets, with automotive at the center. Think of the role as general manager for that portfolio: you set the strategy, you own the number, and you're the company's go-to on these markets.
You'll build the personas, positioning, and messaging for these verticals, verticalizing our go-to-market narrative for each audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Automotive is the priority. It's one of our fastest-growing segments, and the aftermarket — repair and service businesses, tire and quick-service shops, collision centers, and the parts suppliers and retailers who serve them — is where you'll go deepest. Alongside it, you'll own a portfolio of our emerging small business verticals. They sit at different stages and require different levels of investment, and determining where to focus is a core part of the role. What connects them is the customer: small businesses that win or lose on the leads they capture.
What You'll Do
You act like an owner.
These markets are your line of business. You know their performance, their risks, and their opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your markets need.
You don't wait for a door to open; you open it. When you see something we need in order to win, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Portfolio strategy and business performance
Own the go-to-market strategy across your automotive & other SMB verticals: how we position and message to each audience, and the plan to hit our acquisition and revenue goals
Decide where your time and our investment go. These markets won't all need the same thing, and setting that balance — then making the case for it — is yours to own
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Automotive market and competitive expertise
Be CallRail's subject matter expert on the automotive aftermarket: the buyers, the workflows, the operational realities, the vendor landscape, and the economics of how these businesses grow
Own the automotive buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Build the proof that makes our case credible: customer stories, benchmarks, and ROI framing grounded in how these businesses actually operate
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the market and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the automotive market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Your broader vertical portfolio
Own the positioning and messaging for the other emerging small business verticals, scaling the depth to the opportunity.
Keep a live read on each: where we're winning, where we're losing, and which ones are showing early signs of becoming a bigger bet
Size and pressure-test opportunities, in these markets and in ones we haven't entered: how big, how winnable, what it would take, and what we would have to be right about
Bring recommendations with a clear case for investing or passing. Knowing which markets to walk away from matters as much as knowing which to chase
Run early, lightweight tests where the signal looks promising — positioning, messaging, and proof — and build a repeatable approach the team can use the next time we look at a new vertical
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for your verticals: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of your customers, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for these buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role focused on small business buyers, including direct experience marketing to automotive businesses
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Experience entering or evaluating a new market: sizing the opportunity, building the case, and standing up positioning where none existed
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion.
Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage.
Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems.
Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion.
The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions.
Key responsibilities:
Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation
Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation)
Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building
Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when
Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced)
Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic
Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours')
Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules
Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy
You may be a good fit if you have:
Due to U.S. Government contract requirements, this position requires U.S. citizenship and an
active TS/SCI security clearance with a current full-scope polygraph
(a TS/SCI with CI polygraph may be considered where crossover is supportable)
Must have prior experience working with US national security
(defense and/or intelligence)
agencies
—ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators)
5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week
Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly
Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership
Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders
Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
About the Job:
The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers through 100 percent net new logo generation. Owning a defined territory, you will develop and execute strategic account plans, generate new opportunities, and deliver tailored solutions that demonstrate LaunchDarkly's value. This role is ideal for someone who thrives on breaking into greenfield accounts and closing new business.
Responsibilities:
Territory Management:
Develop and maintain comprehensive territory and account plans.
Pipeline Generation:
Secure consistent new opportunities through targeted outreach and account research.
Revenue Growth:
Achieve quarterly revenue and new logo acquisition targets.
Customer Engagement:
Build strong relationships with champions and decision-makers, developing compelling business cases.
Collaboration:
Work with SDRs, SEs, and other teams to ensure seamless execution and customer success.
Strategic Thinking & Execution:
Design and execute long-term strategies that drive business growth within a defined territory.
Identify and capitalize on market opportunities and align them with company objectives.
Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge.
Enterprise Sales Expertise:
Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals.
Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals.
Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs.
Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions that create measurable value.
Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges.
Overcome obstacles and find innovative solutions to meet customer needs.
Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on analysis of data and situational factors.
Take ownership of the territory, managing customer acquisition with confidence and minimal instruction.
Prioritize tasks and make decisions quickly, ensuring alignment with broader business goals.
Analytical Skills & Data-Driven Insights:
Analyze market data, sales metrics, and customer insights to inform strategies and decision-making.
Evaluate diverse factors to identify trends, resolve complex issues, and optimize sales efforts.
Use CRM and sales tools to track and analyze performance.
Negotiation & Deal Structuring:
Negotiate large-scale, complex contracts, balancing customer needs with company goals.
Create mutually beneficial agreements that result in long-term business relationships.
Handle objections, overcome resistance, and close deals in a competitive market.
Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
Present solutions and negotiate with C-suite executives, ensuring clear understanding and alignment.
Communicate complex ideas concisely and compellingly to diverse audiences.
Collaboration & Team Leadership:
Collaborate effectively with cross-functional teams, including marketing, product, and customer success, to align efforts and drive growth.
Demonstrate leadership in managing internal resources, ensuring alignment with company goals.
Motivate and influence team members across departments to achieve common objectives.
Results-Driven Focus:
Maintain a strong focus on achieving measurable sales outcomes and consistently meeting or exceeding targets.
Demonstrate motivation by performance metrics and commitment to continuous improvement.
Take ownership for results, holding oneself accountable for achieving objectives.
Qualifications:
8+ years of sales experience, with a focus on net-new logo acquisition.
Proven success in selling technical solutions to CIO/CTO-level personas in competitive or unbudgeted environments.
Strong track record of exceeding quotas and managing complex sales cycles.
Understanding of IT infrastructure and organizational structures.
Expertise in account planning, stakeholder mapping, and value articulation.
Proficiency in sales methodologies like discovery frameworks and cost justifications.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote; San Francisco; New York
Workplace: Remote
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We are looking for a Senior Engineering Manager to lead the Infrastructure & Developer Productivity teams, which are responsible for Patreon’s core infrastructure, developer productivity, and AI enablement. The team’s mission is to keep Patreon's engineering org fast, and reliable, and ready for an AI-native way of building software.
This role location is open to fully Remote or to those who are able to be in-office 3 days per week on a hybrid work model in New York or San Francisco.
About the Team
You'll own the roadmap and execution across infrastructure and developer productivity. Balancing "keep the site up" reliability work with "make every engineer faster" investment — including Patreon's push to make AI-assisted development a durable part of how the org ships code.
About the Role
- Manage and grow ICs; own hiring, performance, and career development for your org.
- Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and Production Readiness Reviews (PRR).
- Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don't become a bottleneck for product delivery
- Drive the org's AI-enablement strategy — deciding where to standardize tooling/workflows and where to let teams choose their own path
About You
- Required:
- 10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teams
- Direct experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale
- Familiarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code tooling
- Comfort operating scalable production systems with high availability and performance requirements
- Strong cross-functional partnership skills; you'll work daily with Product Engineering, Security, and Data leads
- Nice to Have
- Experience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments)
- Exposure to AI-assisted software development. Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: San Francisco; New York
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
Patreon is looking for an Engineering Leader to lead our Payments team. This is one of the most consequential parts of Patreon's business: the systems that let creators earn a living and get paid reliably, and that let fans support them with a seamless, trustworthy checkout experience.
About the Team
The Payments team owns the 1) Payments Infrastructure which includes bill processing, compliance, vendor integrations, pay-in and payout methods, 2) Payments Experience which includes fan-facing checkout, and creator-facing payout experience, 3) Support & Internal tooling used across Patreon to run the business and support creators and fans. The team consists of 10-12 engineers that partner closely with dedicated Product, Design, and Product Marketing leads.
About the Role
As an Engineering Leader of the Payments teams, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.
- Set technical direction and roadmap priorities in tight partnership with Product, Design, and PMM leads
- Drive execution on major infrastructure initiatives (legacy billing deprecation, payments reliability, local payment methods expansion).
- Set the org structure and operating model for Payments — determine team boundaries, staffing plan, and where to invest across infrastructure, experience, and support tooling
- Champion a culture of operational excellence; Improve reliability and efficiency of payments infrastructure, and hold the line on guardrail metrics like Brand Trust and Total Payment Volume.
- Collaborate with other teams so payments experiences feel cohesive across other surfaces product areas
- Make the call on build-vs-buy and vendor partnership decisions for payment processing, compliance, and payout infrastructure
- Represent Payments in cross-functional planning with Finance, Risk, Support, and GTM stakeholders
About You
- 12+ years of software engineering experience and 7+ years of experience managing engineering managers and teams
- Direct experience with payments, billing, or financial infrastructure at scale — you understand PCI compliance, payment processing/orchestration, chargebacks, and reconciliation, or adjacent regulated-fintech domains
- Comfort owning both the "keep the lights on" reliability work and new product bets in the same portfolio
- Experience navigating vendor relationships and build-vs-buy decisions for critical infrastructure
- Proven record of shipping high-impact, end-to-end product work in complex domains (ideally payments, fintech, or other mission-critical systems) at the org level
- Operates comfortably at the executive level — regularly partners with and influences VP/C-level stakeholders across Finance, Risk, Support, and GTM
- Strong cross-functional partnership skills — you'll work daily with Product, Design, Finance, and Support leads
- Deep commitment to building high craft user experiences for both creators and fans
- Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions
- Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams.
- Nice to Have
- Experience with international payments expansion (local payment methods, currency conversion, cross-border compliance)
- Background in marketplace or creator-economy businesses
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll be the Staff Program Manager, CCO Programs, running the cross-functional initiatives on the Chief Customer Officer's (CCO) priority list. These programs include go-to-market transformation, retention and renewal motions tied to major annual recurring revenue (ARR) goals, the field-to-product feedback loop, and executive engagement with our highest-value accounts. You'll turn executive intent into workstreams, coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, and make the tactical calls that keep the portfolio honest.
This is a founding seat reporting to the CCO while the broader Programs function is built, and the reporting line may evolve as the team scales. In your first year, every CCO-level program will have a clear owner other than the CCO, leadership will trust your data-grounded view of program health, and the portfolio will deliver measurable business outcomes.
What you'll do
Own execution and business outcomes across CCO-level programs, including go-to-market transformation, renewal and retention motions, product feedback loops, and executive sponsorship for top accounts.
Turn CCO direction into workstreams with clear owners, dependencies, and timelines.
Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement, holding them accountable without direct authority.
Surface stalled work, unowned risks, and slipping timelines so the CCO has a reliable, real-time view of the portfolio.
Recommend scope changes, re-sequencing, or ending a program when it is not delivering value.
Drive follow-through from executive meetings by tracking decisions and action items to completion.
Track program health using data, connect execution to retention, expansion, adoption, and ARR outcomes, and communicate executive-ready narratives.
Build shared standards for tracking, reporting, and handoffs, and iterate plans with functional leaders based on field feedback.
What you'll bring
Experience leading complex, cross-functional strategic programs at the executive level and turning ambiguous direction into delivered outcomes without a fully scoped brief.
Experience in Customer Experience, go-to-market, or revenue-facing functions such as Customer Success, Renewals, Sales, or Revenue Operations, with fluency in retention, expansion, and adoption motions and how they contribute to ARR.
The ability to influence senior stakeholders, including executives, and hold them accountable to commitments without formal authority.
Judgment to make high-stakes tactical recommendations under ambiguity, including when data supports changing direction or ending a program.
Data fluency to assess program health, diagnose where work is breaking down, and recommend a data-informed next step.
Strong written and verbal communication, with the ability to move between an executive-ready narrative and execution-level detail.
Comfort operating without established infrastructure and helping build the function's operating model.
Reliable follow-through and the ability to navigate conflict and competing priorities across a broad stakeholder group.
About the team
You'll be the first Program Manager supporting CX Executive initiatives and the founding hire in a Programs function that will grow as the CCO's highest-priority cross-functional initiatives outgrow ad hoc ownership. The team works across the customer lifecycle, from go-to-market strategy and product feedback through renewal, expansion, and executive relationships with large accounts. We partner with Sales, Customer Experience, Product, Marketing, Data, and Enablement leaders in a globally distributed, largely asynchronous environment to turn CCO commitments into shipped outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Palo Alto; New York; San Francisco
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As a member of the US Talent Acquisition team focused on Research and technical hiring, you will be instrumental in building and scaling Mistral's US-based research and engineering teams from the ground up. Joining early means you'll help shape both our technical recruitment strategy and operations, partnering closely with Research leadership across Research Science, Research Engineering, and adjacent technical functions. Your work will directly influence Mistral's frontier-model ambitions by ensuring we find and engage exceptional researchers and engineers who will drive Mistral's growth in the US. In this role, you'll also foster a strong candidate experience and help establish technical recruiting best practices as we expand across the US.
What You Will Do
Technical Stakeholder Partnership
- Partner deeply with technical leaders — from Research Scientists and Research Engineers to team leads and hiring managers — to understand hiring needs, define role specs, and identify the right technical talent
- Own full-cycle recruitment across Research Science and Research Engineering, with flexibility to support other technical roles as they come along
- Advise hiring managers on market mapping, leveling, comp positioning, and the competitive landscape for US research and engineering talent
- Translate the nuances of each technical role into compelling, accurate candidate outreach
End-to-End Technical Recruitment
- Own the full recruiting lifecycle from sourcing to close, operating with autonomy on complex, competitive technical roles
- Source passive and active candidates across US research and engineering talent pools — from PhD students and postdocs to experienced researchers and engineers at leading AI labs, universities, and technology companies
- Conduct intake and calibration sessions with hiring managers to align on ideal candidate profiles and stage expectations
- Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for top research talent
Candidate Experience & Selling Mistral
- Guide candidates through the hiring process with clear communication and a compelling narrative about Mistral's mission, culture, and trajectory
- Articulate Mistral's positioning in the AI landscape — frontier models, open-weight philosophy, and research credibility — to differentiate us against better-resourced labs
- Provide candidates with real insight into our research agenda, compute access, publication culture, and the specific impact of their role
- Deliver a high-quality, respectful candidate experience at every stage, regardless of outcome
Recruiting Operations & Data-Driven Improvement
- Develop and refine technical recruiting processes, tools, and documentation to improve outcomes and efficiency
- Use data to diagnose pipeline issues (e.g., drop-off at specific stages, time-to-fill by role) and propose targeted solutions
- Build and maintain market maps, competitive intel, and talent pools for key US research and engineering segments
- Standardize technical interview rubrics, scorecards, and debrief practices across US technical hiring teams
Raising the Bar
- Collaborate with Research leadership and the broader Talent team to continuously elevate our hiring standards
- Contribute to defining and evolving our technical talent acquisition strategy in the US as we scale our research presence
- Partner on employer-brand and outbound sourcing initiatives — including academic pipelines, conference presence, and open-source community engagement — that position Mistral as a destination for top research and engineering talent
What We're Looking For
- 6+ years of recruiting experience, including 2+ years in a startup or high-growth environment, with a focus on Research Science and Research Engineering roles
- Demonstrated ability to independently hire across the technical stack — from Research Engineers to Research Scientists, and senior research talent
- Deep network and sourcing expertise in US research and engineering talent markets, with credibility in AI/ML and ideally connections across top labs and universities
- Track record of hiring in competitive, candidate-scarce markets where top researchers have multiple offers
- Experience working across multiple US markets, including relocation and visa-driven hiring
- Willingness to work on other roles as needs come up
- Comfort navigating ambiguity and switching between strategic planning and hands-on execution
- Strong written and verbal communication skills, with the ability to influence peers and senior technical stakeholders without direct authority
- Organized, detail-oriented, and able to juggle shifting priorities across a high-volume hiring slate
- Professional experience with modern recruiting tools such as Ashby
- Familiarity with the AI/ML research landscape and the ability to credibly discuss frontier model capabilities, research directions, and publications with technical candidates
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap.
- Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
- Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future
- Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins.
- Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance
- Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity
- Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth.
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability.
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco; Germany; New York; The Netherlands
Workplace: Remote
ABOUT LANGFUSE
Langfuse is the open-source LLM engineering platform that helps teams build useful AI applications through tracing, evaluation, prompt management, datasets, and metrics. We are now part of ClickHouse. Like ClickHouse, Langfuse is open source, and we work in public: our product, docs, changelog, roadmap, and community discussions are visible to the developers and teams who use us. Langfuse is already one of the most widely adopted platforms in the category: trusted by 19 of the Fortune 50 and 63 of the Fortune 500, with 50M+ SDK installs per month, 6M+ Docker pulls, and 30k+ GitHub stars.
We are hiring a Head of Marketing for Langfuse.
This is a hands-on marketing leadership role for someone with deep experience in product marketing, developer marketing, and technical content. You will own how Langfuse shows up in the market, manage the Langfuse marketing team, and turn our current founder-led, product-led motion into a holistic marketing ecosystem.
The core of the role is still product marketing and developer trust: positioning, launches, category narrative, developer content, website, customer proof, lifecycle, funnel, sales enablement, and the way we explain Langfuse to technical users and technical buyers. At the same time, Langfuse now has access to ClickHouse's global go-to-market engine. You will be the person who makes those resources work for Langfuse without diluting the Langfuse voice.
WHAT YOU'LL DO:
- Own Langfuse marketing strategy and execution globally, with product marketing and developer content as the center of gravity.
- Manage and develop the Langfuse marketing team, including Product Marketing Engineering, Developer Advocacy, and Product Marketing content and resources.
- Define the operating model for Langfuse marketing: what sits in the Langfuse pod, what runs through ClickHouse shared teams, who owns what, and how we measure whether it is working.
- Build the marketing plan across positioning, launches, website narrative including product pages and conversion paths, customer proof, onboarding, lifecycle, funnel, sales collateral, campaigns, and events.
- Own the Langfuse category narrative: LLM observability, evals, prompt management, datasets, agent observability, self-hosting, and the broader LLM engineering workflow.
- Keep the developer motion strong: useful technical content, examples, cookbooks, docs-adjacent education, changelog, town halls, open-source communication, and high-trust product launches.
- Partner with ClickHouse demand generation and field marketing to make enterprise marketing systematic rather than ad hoc: webinars, workshops, regional events, conferences, paid campaigns, retargeting, and follow-up motions.
- Create the canonical Langfuse sales narrative and enablement system so ClickHouse AEs, SAs, field teams, and leadership can confidently explain Langfuse.
- Lead customer marketing and proof: case studies, technical stories, customer references, logo strategy, community stories, enterprise migration stories, and reusable sales narratives.
- Use data to run the function: unique visitors, signups, activation, revenue, product usage signals, campaign performance, attribution, event ROI, pipeline creation, pipeline acceleration, and qualitative user feedback.
WHAT YOU BRING ALONG:
- You have led product marketing, developer marketing, DevRel, growth, or demand gen marketing for a technical SaaS product.
- You have marketed to developers, infrastructure teams, AI teams, data teams, security teams, observability teams, or another highly technical audience.
- You are a strong product marketer at the core: positioning, narrative, launch strategy, competitive thinking, customer proof, sales enablement, and technical buyer messaging are natural territory for you.
- You write exceptionally well. You can make complex technical ideas clear without making them shallow.
- You are technical enough to use the product, understand the market, earn credibility with engineers, and spot vague or misleading marketing.
- You understand product-led growth and open-source funnels: activation, onboarding, conversion, lifecycle, self-serve adoption, usage signals, and sales-assisted expansion.
- You understand enterprise marketing enough to work with demand gen, field marketing, sales, solutions, and regional teams. You do not need to personally run every event or paid campaign, but you need to know what good looks like and how to make the system work.
- You can manage a small, high-talent team while remaining hands-on where the work needs senior judgment.
- You are comfortable building the function while the company is changing around you. Some work will be cleanly owned. Some work will require influence, coordination, and judgment across a larger organization.
- You already create content: blog posts, talks, product explainers, social posts, newsletters, videos, docs, demos, or open-source examples.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
УдалённоseniorRemote; San Francisco; New York; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
ГибридSan Francisco; New York; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоPalo Alto; New York; San Francisco; Drive efficient, high-conversion pipelines and close candidates in a fiercely competitive market for top research talent; Experience working across multiple US markets, including relocation and visa-driven hiring; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисSan Francisco, CA; New York, NY
УдалённоheadSan Francisco; Germany; New York; The Netherlands