Role
We are looking for an Account Executive to join our team. This is a hybrid role based in Germany, reporting to the Sales Director in the Enterprise sales department.
The Zscaler Sales and Go-to-Market team is a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future.
In this role, you will take ownership of an assigned territory to demonstrate the power and agility of Zscaler cloud transformation and further cement our position as the world leader in cloud security.
What you’ll do (Role Expectations):
— Take ownership of an assigned territory in Germany focused on net new logo and up-sell opportunities with Enterprise prospects and customers
— Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer and prospect organizations
— Generate pipeline using new techniques, tools, joint field marketing initiatives, and top-tier channel partners including VAR, SI, and SP
Who You Are (Success Profile):
— Thrive in ambiguity and dynamic environments, comfortable building the path as you walk it
— Act like an owner with passion for the mission and integrity
— Problem-solver focused on finding solutions and delivering impact
— High-trust collaborator, ambitious for the team, embracing challenge culture with ongoing feedback
— Learner with a growth mindset, obsessed with personal development
— Love what you do and do it with purpose
What We’re Looking for (Minimum Qualifications):
— Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
— 3+ years of sales experience with a revenue quota, selling to Enterprise accounts in Germany
— History of net new logo accomplishments and clear understanding of leveraging channel partnerships
— Willingness to be coached and discipline to work a proven sales process from beginning to end
— Evidence of successful "team sales" and ability to leverage internal resources and partners
— Fluency in German
What Will Make You Stand Out (Preferred Qualifications):
— Experience leveraging AI-powered sales intelligence, predictive forecasting, or conversational AI platforms to optimize enterprise territory planning and pipeline acceleration
— Proficiency in strategic sales planning with experience closing net new logos
— Consistent track record of winning business in Enterprise accounts
Conditions:
— Full-time employment
— Hybrid work model based in Germany
Salary:
— Base salary range €82,250 to €117,500 EUR per year, excluding commission/bonus/equity and benefits
— Individual pay placement based on objective, gender-neutral criteria including job-related skills, relevant experience, and education or training
Benefits:
— Various health plans
— Time off plans for vacation and sick time
— Parental leave options
— Retirement options
— Education reimbursement
— In-office perks and more
Equal Opportunity:
— Commitment to building an inclusive environment valuing all backgrounds and perspectives
— Equal employment opportunity without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or other protected characteristics
Compliance:
— Adherence to applicable laws, regulations, and Zscaler policies including security and privacy standards
— Reasonable support accommodations in recruiting processes for candidates with disabilities, long term conditions, mental health conditions, sincerely held religious beliefs, neurodivergence, or pregnancy-related support
Apply URL:
https://weworkremotely.com/remote-jobs/zscaler-account-executive-enterprise-1
Role:
We are looking for an Account Executive to join our team. This is a Hybrid, Chennai role, reporting to the Regional Sales Director in the Commercial Sales department. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future as the world leader in cloud security. As a key member of the Sales and Go-to-Market team, you will demonstrate the power and agility of cloud transformation while nurturing trusted partnerships to achieve shared success.
What you’ll do (Role Expectations):
— Understand and solve customer pain points through our unique value proposition while educating key decision-makers on inspiring technology
— Act as the GM of your business by creating strategic success plans that include coverage, target prospects, and marketing campaigns
— Implement world-class sales methodologies to consistently overachieve on quarterly and annual revenue goals
— Collaborate with Sales Engineers to ensure the delivery of both business and technical value
— Partner with the channel ecosystem to create joint plans, build pipeline, and lead opportunities to closure
Who You Are (Success Profile):
— Thrive in ambiguity and dynamic environments, building the path as you walk it
— Act like an owner with passion for the mission and bias for action
— Operate with integrity and leverage dynamic range between strategy and execution
— Problem-solver focused on finding impactful solutions
— High-trust collaborator, ambitious for the team
— Embrace challenge culture with ongoing feedback
— Learner with a growth mindset, obsessed with personal development
— Passionate and purposeful in your work
What We’re Looking for (Minimum Qualifications):
— Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
— 8+ years of sales experience with a consistent track record of meeting revenue quotas, including 4+ years selling specifically to the commercial segment
— Bachelor’s degree in Business or a related field
— Progressive selling experience engaging with accounts and building relationships at the C-level
— Experience working with channel partners to create joint plans and lead opportunities to closure
What Will Make You Stand Out (Preferred Qualifications):
— Experience demonstrating the business value of AI-driven security architectures or leveraging AI productivity platforms to optimize commercial sales pipelines
— Experience selling security, SaaS, or software solutions
— A history of career over-achievement, consistently ranking in the top 10% of your organization
Conditions:
— Hybrid work format in Chennai
Additional Information:
Zscaler offers comprehensive benefits including various health plans, time off for vacation and sick time, parental leave options, retirement options, education reimbursement, and in-office perks.
By applying, candidates adhere to applicable laws, regulations, and Zscaler policies including security and privacy standards. Zscaler is committed to equal employment opportunities and fostering an inclusive environment.
Pay Transparency and reasonable accommodations are provided in recruiting processes.
To apply, visit: https://weworkremotely.com/remote-jobs/zscaler-account-executive-commercial
Location: Tirana, Albania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful.
You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests.
Role background
Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Tirana Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth.
What you’ll be doing
You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country.
Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency.
Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology.
Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office.
Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense.
Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors.
Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements.
Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them.
Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget.
Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met.
On-site stakeholder liaison during planning and construction of office expansions.
Responsible for space planning, tracking, move coordination, and new hire space accommodations.
Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols.
Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide.
What we look for
Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment
Strong and passionate Customer focus
Proven Vendor Management experience
Event Management experience a bonus
Enjoy taking ownership and solving problems independently and proactively.
Excellent written and verbal communication skills in English
Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills.
Willing to participate in First Aider and Fire Warden Training and ready and willing to provide assistance in an emergency
Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: India (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for a Channel Manager to develop, execute and evolve our partner go-to-market strategy in India. You will work closely with Sales, Solution Engineering, Marketing, Operations and the leadership team to align sales and go-to-market efforts with our product, technical and sales development efforts. Your key task is to deliver immediate and future partner-sourced revenue growth, working primarily with Grafana's regional Systems Integrators and Value-Added Resellers.
As our first dedicated channel hire in India, you will build an emerging partner community and shape the role, the strategy and the playbook inside a rapidly growing company where partners are a core part of go-to-market.
This is NOT a programmatic channel and distribution role. This IS a sales-focused channel role for someone who thrives in a fast-paced environment, is comfortable owning a partner-sourced revenue number, and can build on a fast-growing channel business.
What You'll Be Doing:
Develop executive-level relationships with focus partners in India
Own partner opportunity identification and deal acceleration to drive revenue targets
Lead the identification, activation and development of regional partners
Develop partner capabilities, co-sell motions and brand awareness initiatives
Establish strong executive relationships to create partnership business plans
Work with leadership to manage pipeline and revenue commitments
Work across Grafana Labs on message alignment, operational coordination and evangelism of the partner strategy and program
What Makes You a Great Fit:
7+ years of experience in channel sales or sales (selling with partners)
Experience selling SaaS (open source technology is a plus), and familiarity with BEPIC and MEDDPICC selling methodologies
A demonstrated history of consistent goal achievement at high-growth startups
A consultative sales approach, with the goal of keeping customer, partner and community satisfaction exceptionally high
Proven experience developing a high-performing channel strategy for SaaS vendors new to the India market
Bonus Points For:
Running low-touch deal cycles with partners independently of the direct sales team
A demonstrated ability to increase partner-sourced revenue (NACV) contribution to India's overall revenue.
Compensation & Rewards:
In India, the OTE (On-Target Earnings) compensation range will apply for this role. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sydney, Australia
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As Engineering Managers, we gain organisational alignment by building a strong engineering vision and offering creative solutions to organizational design. We also serve as mentors for a team of engineers, overseeing their performance and trying to find stretch opportunities for their growth.
As a
Manager, Software Engineering
at Riot Games Sydney, you will lead a small team of staff software engineers contributing to Unreal Engine-based core technology. You will partner with engineering and product leaders to identify high-impact technical challenges, set priorities, and guide the delivery of reliable, reusable solutions that support game development across Riot.
This role combines people leadership, technical judgement, and delivery leadership. You will help experienced engineers deepen their architectural expertise, grow as technical leaders, and extend their influence beyond their immediate team. As Riot’s needs evolve, you will help shape the team’s contribution to new challenges, building on a foundation of strong delivery, trusted partnerships, and shared technical knowledge.
Responsibilities:
Recruit engineers with strong technical judgement, collaborative leadership, and the ability to deliver in complex environments.
Lead, coach, and develop a small team of staff software engineers, helping them strengthen their technical judgement, cross-team influence, and leadership while supporting their onboarding, performance, and career growth.
Partner with engineering and product leaders to set clear priorities and connect the team’s work to meaningful developer and player outcomes.
Build strong partnerships across relevant Riot teams to identify shared technical challenges, opportunities for reusable solutions, and ways to extend the team’s impact.
Guide technical direction and delivery for Unreal Engine-based core technology work, balancing immediate needs with maintainability, reliability, and long-term value.
Set a high bar for architectural judgement, technical collaboration, and delivery in complex or ambiguous problem spaces.
Maintain clear technical ownership and effective knowledge sharing as projects and team responsibilities evolve.
Stay hands-on through technical contributions outside the critical delivery path, such as prototyping, tooling, and engineering improvements, while keeping people leadership and team delivery as your primary focus.
Required Qualifications:
7+ years professional experience as a software engineer
3+ years experience as an Engineering Manager leading engineers
3+ years experience in a technical lead role
Experience recruiting candidates and growing an engineering team
Experience with software development, including shipping one or more products on large code bases that span a range of platforms and tools.
Experience collaborating across teams and disciplines to create solutions.
Experience developing with C++
Experience working with game development teams
Experience working with game engines
Exposure to working with Unreal Engine
Desired Qualifications:
Experience with automation
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:
Medical Insurance that covers you and your dependents
Employee Assistance Program
Wellness fund
Donation matching of time and money to registered charities
Learning and Development opportunities
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: Los Angeles, USA
This role is on-site at our Los Angeles, California office .
Riot’s Rotational Program serves currently enrolled Masters students who are eager to impact millions of players worldwide that engage with our games.
As a Rotational Program participant, you can expect to rotate through game product, corporate strategy and partnerships business functions. Depending on your rotation, you will gain hands-on experience across product management, analytics, business strategy, partnerships and more. The program offers mentorship, networking and career development so that you have all of the resources necessary to excel at your craft and create memorable experiences for players across the globe.
This program is designed to build a pipeline of future leaders for Riot’s Game Product Management and Corporate Strategy organizations. Throughout the program, participants will develop the strategic, analytical, and leadership capabilities needed to drive impact across Riot and help shape the future of our games and player experiences. For strategic thinkers who are also players at heart, this program is a unique opportunity to help shape Riot’s long-term direction and create lasting impact for players around the world.
Potential Responsibilities:
Complete two rotations across business-critical functions, including Corporate Strategy, Partnerships and Game Product Management.
Partner closely with business leaders in Product, Publishing and Corporate Strategy to drive progress on strategic initiatives
Conduct rigorous quantitative and qualitative analyses to inform strategic discussions, support decision-making, and shape business recommendations.
Identify, structure, and solve complex business problems independently, collaborating with internal stakeholders to develop recommendations across growth strategy, market analysis, operational strategy, partnerships, market expansion, and new revenue opportunities.
Lead and support strategic initiatives that directly impact player outcomes and business performance and position the company for long-term success.
Advocate for the player experience by incorporating player insights, feedback, and data into decision-making and product development.
Foster cross-functional collaboration by strengthening communication, knowledge sharing, and alignment across teams.
Build domain expertise through targeted training programs covering products, service delivery models, analytics, corporate strategy, and development processes.
Accelerate personal and professional growth through workshops focused on leadership, influence, and sustainable performance.
Required Qualifications:
Currently enrolled in a Masters or MBA Program
Expected to graduate in Spring 2027
3+ years of professional experience working in one of the following fields: Management Consulting, Investment Banking, Product Management, Product Strategy or Partnerships
Strong analytical skills, with experience conducting quantitative and qualitative research to evaluate business issues, generate insights, and support strategic decision-making.
Demonstrated ability to structure ambiguous business problems, develop hypotheses, and translate analysis into actionable recommendations.
Experience building business cases, market assessments, financial models, strategic recommendations, or product/partnership analyses.
Available to work full time hours during the 2-year rotational program duration
Desired Qualifications:
Affinity for our games is highly desirable. Your work will impact the player experience of millions across the globe.
5+ years of professional experience working in one of the following fields: Management Consulting, Investment Banking, Product Management, Product Strategy or Partnerships
Experience working in games, entertainment, consumer technology, media, sports, or another player-/consumer-focused industry.
Experience supporting global teams, international markets, or initiatives that serve diverse audiences across regions.
Experience collaborating with technical, creative, product, analytics, or engineering stakeholders to drive business outcomes.
Deep understanding of the games industry, including player behavior, live service models, monetization, publishing, esports, or digital entertainment trends.
Familiarity with analytical tools or methods such as SQL, Tableau, Looker, financial modeling, market sizing, cohort analysis, or experimentation.
Work Authorization:
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or conversions.
Candidates must be legally authorized to work in the United States for the duration of the program.
Applications Close January 4th, 2027
For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunities for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Los Angeles Only)
Base salary is
$175,000
+ incentive compensation + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Los Angeles, USA
As a
Staff Machine Learning Engineer
on an unpublished R&D game project, you will own the strategy, design, and implementation of ML capabilities. You will work closely with developers, designers, and data scientists to understand their needs, and will be hands-on in conceptualizing, planning, implementing, and maintaining ML-driven solutions. We’re looking for someone who is passionate about enabling great player experiences, thrives in cross-disciplinary collaboration, stays current on the latest ML techniques, and can apply them pragmatically to challenging product problems. You will report to the Engineering Manager within the R&D game project.
Responsibilities:
Work closely with developers, designers, and data scientists to identify and define improvement opportunities
Refine modeling and feature strategy for using techniques such as reinforcement learning
Establish pipeline architecture patterns in partnership with central teams; build reusable training and evaluation pipelines that can be adapted to Riot-wide use cases
Drive the application of ML/RL systems to improve decision-making and adaptation
Establish research-to-production practices; balance cutting-edge techniques with production reliability
Establish evaluation practices in partnership with data scientists and analytics partners; guide experiment design for measuring model impact and set technical evaluation standards
Define reliability standards in partnership with design and engineering
Advance and strengthen engineering best practices, including code quality, automated testing, and maintainable architecture
Mentor engineers and partner disciplines through documentation, reviews, and technical design guidance
Identify technical risks and bottlenecks, proposing pragmatic solutions to keep projects moving forward
Required Qualifications:
6+ years of experience delivering ML systems in production, including 3+ years in applied modeling or ML research roles, ideally within real-time or interactive environments
Experience with reinforcement learning, including applying RL to practical production problems
Experience in production environments with interacting models, feedback loops, or systems where model behavior has downstream consequences beyond a single prediction
Proficiency with modern ML/data science libraries and frameworks such as PyTorch, TensorFlow, pandas, etc.
Experience collaborating regularly with teammates across multiple disciplines
Strong communication skills across technical and non-technical audiences
B.S. in Computer Science or equivalent experience
Proficiency in Python or similar programming languages
Desired Qualifications:
Experience with multi-agent reinforcement learning
Experience in developer tooling
Experience implementing framework-level UI systems
Experience in infrastructure and MLOps, such as ML cloud services, containers, and model telemetry
Experience working in a AAA game engine (e.g. Unity, Unreal)
Proficiency in C++
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Cape Town, South Africa
We're Houst 🏠 : A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. Weʼve grown fast. Since launching in 2015, weʼve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide – weʼre operating in over 20 cities globally, from Auckland to Lisbon, and thereʼs a lot more to come. From holidaymakers to full- time landlords, host happiness is central to everything we do.
We work with a network of partners who play an important role in delivering our service. As we continue to grow, we are looking for a proactive, commercially minded Junior Partner Success Manager to build strong partner relationships, improve operational performance and identify opportunities for growth.
As Junior Partner Success Manager, you will be responsible for managing and developing relationships with our partners, ensuring they meet Houst's service standards and deliver a positive experience for our hosts. You will combine relationship management with performance analysis and operational problem solving, working closely with internal teams and partners to improve service delivery and drive business results.
Key responsibilities:
•
Partner Relationship Management:
Build and maintain productive, long term relationships with partners, acting as their main point of contact and building trust through regular communication.
•
Commercial Growth:
Identify opportunities to grow partner relationships, improve performance and increase revenue. Work collaboratively with partners to turn opportunities into measurable results.
•
Performance Management:
Monitor partner performance against agreed targets and service standards, using data to identify gaps, understand trends and drive improvements.
•
Service Quality:
Ensure partners deliver the standards expected by Houst and provide an exceptional experience for their hosts. Address performance concerns and agree clear actions to resolve them.
•
Issue Resolution:
Manage partner queries and escalations, taking ownership of problems and ensuring they are resolved efficiently.
•
Business Reviews:
Conduct regular partner check ins and performance reviews to assess progress, discuss challenges and agree priorities for improvement.
•
Operational Improvement:
Work closely with the broader team to identify inefficiencies, improve processes and strengthen the way Houst and its partners work together.
•
Training and Guidance:
Educate partners on Houst's processes, expectations and tools, helping them improve their performance and make informed decisions.
Requirements
•
Relevant Experience:
2-4 years of experience in partnerships, B2B account management or a similar relationship management role, ideally within an operational business.
•
Communication and Influence:
Confident communicating with a range of stakeholders, building trusted relationships and influencing decisions through clear, practical guidance.
•
Commercial Awareness:
Able to identify opportunities, understand business performance and balance partner needs with Houst's commercial objectives.
•
Analytical Thinking:
Comfortable working with data, identifying performance trends and using evidence to recommend improvements.
•
Attention to Detail:
Careful and thorough, with the ability to spot discrepancies, follow up on outstanding actions and maintain accurate records.
•
Organisation and Structure:
Able to manage multiple partner relationships, competing priorities and ongoing projects without losing sight of the details.
•
Problem Solving:
Practical and resourceful, with the ability to investigate issues, find solutions and take ownership through to completion.
•
Bias for Action:
Proactive, adaptable and comfortable working at pace in a growing business. You take initiative, make progress without constant direction and follow through on commitments.
Location: Basel, Switzerland
D-ploy
is an
IT
and
Engineering Solutions company
with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are seeking an
IT Service Administrator
to support
IT
operations for one of our Swiss clients. This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination. You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where
IT
counts, join us!
Responsibilities:
Service Request & Queue Management
Manage daily RITM and incident tickets in ServiceNow.
Operate the dispatching queues: IMAC, Deployment, Incidents.
Process catalogue tasks (CTSK), assign work, and follow workflow steps.
Schedule appointments for new hires, hardware refreshes, and hardware returns.
Coordinate technician availability via booking and site-specific calendars.
Follow different procedures depending on user location.
Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications.
Communicate with users via email, Teams, and calls to resolve issues or guide them through processes.
Hardware & Asset Coordination
Manage hardware returns, refresh cycles, and device handovers.
Check user and device information using ServiceNow, ISS, CMT, Tachyon.
Support device troubleshooting and initial incident investigation.
Assist external workforce hardware validation and requests.
Onboarding & Offboarding Support
Prepare hardware and access for new hires.
Validate employee or external worker information with HR and hiring agencies.
Ensure complete offboarding and return of company assets.
Request approvals from managers or specialist teams where necessary.
Requirements
English and German, professional working proficiency
Experience in IT service delivery, dispatch coordination, or ServiceNow operations.
Strong customer service and communication abilities.
High organisational skills and ability to manage multiple tasks.
Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms.
Ability to follow structured workflows and multi-step processes.
Problem-solving mindset and attention to detail.
Proactive and collaborative team player
Strong sense of responsibility and ownership
Ability to adapt to new processes and workload changes
Calm and professional under pressure
Candidates must provide a Criminal Record (not older than 3 months)
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Australia
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and fly-in fly-out workforces across Australia, with international expansion in progress. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
The Care Account Manager is the clinical coordinator and case manager for high-risk employee cases, and the single owner of the journey from initial risk assessment through to reintegration and case closure. They hold clinical oversight of risk across the caseload, shape treatment planning with treating providers, co-develop the clinical protocols and SOPs the client operates to, and turn case activity into clinical insight the client can act on. The role is consultative, and includes delivery of counselling and psychotherapy where required. It is distinct from commercial account management, which is held separately.
Flexible hours with availability for urgent escalations during client business hours.
Responsibilities
End-to-end case management and coordination
Manage the full lifecycle of high-risk cases, from handover after the initial risk assessment through escalation, support, fitness-for-work assessment and case closure.
Monitor incoming care requests, ensure appropriate response, and assign cases to approved clinicians with the right competency and registration.
Ensure therapy sessions are scheduled, completed and documented within agreed SLAs, and coordinate with care navigators on booking.
Review the open case list for stalled items and follow up with clinicians, network partners and client contacts to keep cases moving.
Act as the third line of escalation for the helpline, after ranger and supervisor, for case clarifications and complex issues.
Treatment planning and clinical support plan orchestration
Liaise with client contacts and on-site teams for situational updates, and align an initial support plan with the treating clinician, including session volume and cadence.
Work with treating providers on case formulation and treatment goals, oversee implementation of the support plan, and track employee progress.
Manage support plan adjustments, including requesting and aligning additional sessions with the client where clinically indicated.
Support provider re-matching where the therapeutic fit is not working.
Apply cultural and contextual formulation, including for First Nations employees and isolated site-based workers.
Clinical risk oversight and governance
Review and sign off risk assessments, confirm risk tiering against the client's framework, and set review cadence and monitoring requirements.
Make the clinical decisions the pathway requires: disputed risk ratings, medical evaluation pathways where an employee declines therapy, and session credit decisions.
Ensure clinical documentation and risk assessments are completed and categorised to the client's framework and to internal SOPs.
Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, and keep them current as the programme expands.
Hold clinical standards where operational or commercial pressure runs the other way.
Fitness-for-work and reintegration
Initiate and coordinate fitness-for-work assessments on completion of clinical support, liaising with doctors and clinical psychologists.
Communicate assessment outcomes to the client's chaplaincy and people teams and align on next steps.
Develop the reintegration plan in collaboration with client contacts, and maintain regular check-ins through reintegration, monitoring progress and flagging deterioration.
Stakeholder relationships, clinical insights and reporting
Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads on individual cases, responding within the programme's operating window to queries that are frequently unscheduled and time-critical.
Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on.
Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, and support training of internal clinicians and rangers on client-specific protocols.
Work closely with helpline operations, care excellence, clinicians and network partnerships, and feed service quality issues back to internal stakeholders.
Requirements
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction.
Master's degree in clinical psychology, counselling or a related field.
Three to five years in clinical case management, ideally within EAP, corporate wellbeing or a high-acuity mental health setting.
Proven experience managing complex, high-risk cases from assessment to closure, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Experience contributing to clinical protocols, risk frameworks or SOPs, and working within strict guidelines.
Demonstrated experience managing stakeholders in a corporate or large-organisation client-facing role.
Based in Australia with the right to work. Perth or another AWST location strongly preferred; other states considered only where 07:00 to 19:00 AWST can be reliably worked.
Exceptional written and verbal communication, with the ability to convey clinical concepts clearly to non-clinical stakeholders, and written English that stands up in client-facing clinical documentation.
Desirable
AHPRA registration.
Understanding of fly-in fly-out and mining culture, and the pressures of remote, high-risk work environments.
Familiarity with Australian psychosocial risk and work health and safety obligations.
Experience of multi-stakeholder coordination across internal clinicians, external partners, HR and client contacts.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
This role is 100% remote and open to US-based candidates at this time.
YOUR IMPACT
Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion.
As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey.
This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively.
This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout.
ABOUT THE ROLE
- You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement.
- You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration.
- You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes.
- You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process.
- You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively.
- You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way.
- You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best.
ABOUT YOU
- You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range.
- You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment.
- You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business.
- You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice.
- You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience.
- You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting.
- You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision.
Who you’ll work with
- Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO
- Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO
- Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Singapore
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
What You’ll Do:
Acquire new enterprise merchants by identifying opportunities, building relationships, managing sales cycles, and closing deals
Manage and grow strategic merchant accounts throughout the full client lifecycle, from onboarding and integration to ongoing optimization and expansion
Develop strong relationships with key merchants and become a trusted business partner, understanding their challenges and providing tailored payment solutions
Drive upsell and cross-sell opportunities by identifying business growth areas and increasing adoption of Unlimit’s payment solutions
Analyze merchant performance data, monitor key business metrics, and provide insights and recommendations to improve transaction performance and revenue growth
Collaborate closely with product, operations, risk, compliance, and technical teams to ensure successful merchant experience and continuous improvement
Manage multiple priorities and stakeholders while delivering results in a fast-paced and evolving environment
Represent Unlimit as a strategic partner, bringing ownership, professionalism, and commercial mindset to every client interaction.
Who You Are:
Payments experience: minimum 5 years of experience in the payments industry, with strong knowledge of acquiring, merchant services, payment solutions, or payment partnerships
Enterprise sales experience: proven experience managing complex sales cycles with enterprise merchants, including prospecting, negotiation, and closing
Account growth mindset: demonstrated ability to not only acquire clients but also grow existing accounts through strategic relationship management and solution expansion
Commercially driven: comfortable owning revenue growth opportunities, including new business acquisition, upsell, and cross-sell initiatives
Analytical mindset: able to understand transaction data, identify growth opportunities, and translate insights into actionable business strategies
Client-focused: strong relationship management skills with the ability to build trust and influence senior stakeholders
Self-starter: proactive, resilient, and able to work independently in a fast-paced environment.
Collaborative and positive: works effectively across teams and contributes to a high-performance culture.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Tampa, United States; Atlanta, United States; Charlotte, United States; Miami, United States; Nashville, United States; Orlando, United States; Tallahassee, United States; Savannah, United States; Charleston, United States; Clearwater, United States
Workplace: fully
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Enterprise Account Executive will work as an integral part of the sales team responsible for identifying, building and maintaining sustainable partnerships, driving revenue and pipeline. This role will join a team that connects with C-level decision makers leading companies. You will hunt for new business, own the sales process from start to finish, and own and develop your own territory.
Responsibilities:
· Develop innovative strategies and plans for each target and win new customers to grow the overall value of the territory.
· Engage at multiple levels within each customer account (e.g. CIO, CISO, CFO and CEO) to maximize account engagement and long-term success.
· Build a network of executive relationships across industry, community, business groups, and with key partners and customers to identify opportunities to increase sales.
· Monitor and take the necessary measures to ensure that you develop an adequate pipeline of opportunities via demand generation for consistent growth within your target accounts.
· Stay current and informed on all new campaigns, understanding their objectives and relevance, communicate to your sales team and ensuring that all involved know their roles in the successful campaign.
· Manage existing customers for upsell and cross sell expansion.
· Build pipeline and forecast management, outbound lead generation.
· Up to 50% travel requirement (domestic)
Required Experience:
· 5-8+ of selling high value complex enterprise software solutions into a host of different verticals such as Insurance, Retail Banking and Finance.
· Have met/exceeded direct sales goals of 1.5M+ and operated with an average deal size of $250k+
· Familiarity with the MEDDPICC approach.
· Excellent track record of success in an individual contributor role with a strong net new business component and demonstrable success in growing footprints in existing customer.
Skills:
· Ability to develop a strategic territory plan and create a relevant execution plan to deliver it
· Ability to clearly demonstrate comfort with senior level meetings and presentations in a virtual selling role.
· An ambitious self-starter with high energy and motivation.
· Demonstrated ability to grow deals through Consultative selling and Value-based approach
What we offer:
Work location is Remote in the Southeast Region of the USA.
Competitive compensation including stock-based options
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
The base salary range for this position is $125,000 - $150,000 USD annually. This range represents the base pay TeamViewer reasonably expects to offer for this role and may vary based on job-related factors such as skills, experience, qualifications, location, business needs, and internal equity. In addition to base pay, this role may be eligible for TeamViewer’s company bonus and RSU program. TeamViewer offers eligible employees a competitive benefits package designed to support health, wellbeing, family, and financial security. Benefits may include medical, dental and vision coverage; HSA and FSA options; a 401(k) plan with employer match; life and AD&D insurance; short- and long-term disability coverage; an Employee Assistance Program; voluntary benefits; pet insurance; and employee discounts. Eligibility and offerings may vary by role, work schedule, location, and plan terms.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: San Francisco, California
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior Field Marketing Manager to own and drive our North America field marketing strategy. In this role, you will lead the strategy, planning, and execution of high-impact field marketing programs — trade shows, executive-level programs, and regional activations — that connect Workato sales and leadership with prospects, customers, partners, and our developer community to drive new logos, accelerate deals, expand accounts, and fuel pipeline.
In this role, y
ou will also be responsible to:
Owning the strategy and end-to-end execution of events, experiences and executive program calendar across North America aligning investment to pipeline and revenue priorities
Partner closely with sales and extended teams including Demand Generation, Product Marketing to ensure the right implementation of programs to drive pipeline and ROI
Designing and leading executive briefings, roundtables, and account-based field programs in close partnership with sales leadership and the ABM team
Building and scaling our sales enablement event motion, including training, webinars, and workshops that arm sellers to drive pipeline for core sales team.
Leading regional field activations — dinners, sponsorships, and co-branded events with partners and customers — from concept through measurable results
Managing relationships with internal stakeholders, agencies, and vendors to deliver seamless, on-brand event experiences, negotiating contracts and holding partners accountable to scope and budget
Setting the standard for post-event reporting and pipeline attribution, delivering insights and recommendations to sales and marketing leadership
Building and maintaining the North America field marketing calendar and strategy, keeping cross-functional teams aligned and prioritized
Mentoring and providing guidance to field marketing associates/coordinators supporting program execution
Acting as a strategic advisor to regional sales leaders, translating pipeline and account goals into targeted field marketing plans
Requirements
Qualifications / Experience / Technical Skills
5–8+ years of B2B field marketing, event marketing, or demand generation experience, ideally in enterprise SaaS
Proven track record designing and executing regional marketing programs that measurably contributed to pipeline and bookings targets
Experience owning a field marketing budget, including forecasting, vendor negotiation, and ROI reporting
Demonstrated success planning and running executive-level programs (briefings, roundtables, advisory events) for enterprise audiences
Working knowledge of account-based marketing (ABM) principles and experience partnering with ABM and sales teams on account-level strategy
Proficiency with Salesforce, Marketo, and event platforms such as Cvent; comfort working with pipeline and attribution reporting
Experience managing or mentoring junior team members or coordinators is a plus
Willingness to travel across North America as needed to support events (approximately 25–40%)
Soft Skills / Personal Characteristics
Strategic thinker who can also roll up their sleeves to execute flawlessly under tight timelines
Confident, credible communicator who can influence and align senior sales and marketing stakeholders
Highly organized program manager comfortable owning multiple concurrent, high-visibility initiatives
Data-driven approach to measuring program impact and making the case for continued or reallocated investment
Collaborative operator who builds trust quickly with global, cross-functional teams, partners, and vendors
(REQ ID: 2980)
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About the Role
We are hiring a Business Control Manager to join Chime's Compliance Business Control Management team. You will own the control strategy, business relationships, and results for the Membership, App and AI Experience, and Trust and Safety portfolios. Working with the Enterprise BCM Lead and business partners, you will translate new initiatives, existing business activities, regulatory requirements, incidents, and other changes into clear control outcomes and practical plans.
This is an individual contributor role for someone who can move comfortably between strategy and delivery. You will assess current control coverage, lead material control decisions and implementation work within your portfolios, and ensure controls are validated, documented, and maintained. Business and control owners remain responsible for implementing and operating their controls; you will provide the structure, challenge, and partnership needed to produce durable results.
You will also contribute across the Enterprise BCM team by supporting Enterprise work when priorities and capacity require it, and by helping identify shared exposure themes and common control approaches across portfolios.
In This Role You Can Expect To
Own the control strategy and coverage view for assigned portfolios, using business activities, regulatory requirements, existing controls, gaps, and dependencies to set priorities.
Evaluate new initiatives and the existing environment through reviews of process or product changes, incidents, complaints, findings, and current control practices. Determine whether controls should be reused, enhanced, created, consolidated, or retired.
Lead control design and implementation with business and control owners, establishing clear objectives, scope, ownership, evidence, exception handling, delivery plans, and closure criteria while keeping control ownership and operation with the business.
Assess control readiness, coordinate owner attestations, and determine whether controls meet the agreed validation criteria. Arrange an independent reviewer when your involvement in implementation requires additional separation.
Lead control responses to incidents, issues, complaints, and findings by connecting root causes to control gaps, establishing remediation expectations, and confirming affected controls are revalidated before closure.
Maintain reliable control records and use coverage, implementation, validation, and exception data to identify recurring themes, recommend shared approaches, and communicate results and remaining exposure to leadership.
Build strong relationships across business, product, engineering, operations, legal, compliance, risk, and data teams, and support bank partner reviews, audits, examinations, and other assurance activities.
To Thrive in This Role You Have
7 or more years of experience in business controls, regulatory compliance, operational risk, audit, or a related discipline within financial services, fintech, or another highly regulated environment.
Experience independently owning a complex portfolio or control environment, setting priorities, leading cross-functional decisions, and moving work from assessment through validated and documented closure.
Demonstrated ability to evaluate business activities and control coverage, distinguish control gaps from documentation or mapping gaps, and develop practical responses.
Hands-on experience designing or enhancing controls with business, product, engineering, operations, or data teams and defining the evidence needed to demonstrate that controls operate as designed.
Sound knowledge of consumer financial protection and regulatory risk, including EFTA and Regulation E, TILA and Regulation Z, UDAAP, or comparable frameworks.
Strong judgment, influence, and communication skills, including the ability to challenge senior partners constructively, work through competing priorities, translate complex requirements, and identify when leadership escalation is needed.
Strong execution and organization skills, including managing multiple workstreams, dependencies, decisions, exceptions, and control records within a GRC platform or comparable system of record.
#LI-LB1 #LI-Onsite
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$127,000
—
$175,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: New York City; San Francisco; Austin
Workplace: Hybrid
ABOUT THE ROLE
As a Commercial Sales Manager at Perplexity, you'll lead a team of Commercial Account Executives selling Perplexity Enterprise and Computer to small and mid-sized organizations. You'll be responsible for hiring and ramping the team, coaching sellers through efficient, high-velocity sales cycles, and owning team revenue targets.
RESPONSIBILITIES
- Lead, coach, and develop a team of Commercial Account Executives, providing regular feedback to drive individual and team performance
- Own team revenue, logo, and activity targets, with accountability for pipeline creation, deal velocity, and forecast accuracy
- Hire, onboard, and ramp new Account Executives in partnership with Recruiting and Enablement
- Coach the team on outbound prospecting, account prioritization, and converting existing self-serve customers into Enterprise relationships
- Help AEs qualify with discipline and run efficient sales cycles from discovery through close, partnering with Enterprise AEs when an account warrants a larger motion
- Run a regular cadence of 1:1s, pipeline reviews, and deal reviews, maintaining accurate Salesforce data and forecasts
- Partner with Enablement, Product, Marketing, Customer Success, and RevOps to translate field feedback into action
YOU MAY BE A GOOD FIT IF
- 5+ years of SaaS sales experience selling to small and mid-sized organizations, with 2+ years directly managing quota-carrying Account Executives
- A track record of meeting or exceeding team revenue targets in a high-growth environment
- Experience hiring, ramping, and developing sellers
- Experience coaching teams to generate their own pipeline through outbound and product-led signals in a high-velocity sales motion
- Strong command of Salesforce, pipeline management, and forecasting
- Background selling technical products, ideally AI, data, or infrastructure
- Comfort operating without an established playbook
Location: New York City; San Francisco; Austin
Workplace: Hybrid
ABOUT THE ROLE
As a Commercial Sales Manager at Perplexity, you'll lead a team of Commercial Account Executives selling Perplexity Enterprise and Computer to small and mid-sized organizations. You'll be responsible for hiring and ramping the team, coaching sellers through efficient, high-velocity sales cycles, and owning team revenue targets.
RESPONSIBILITIES
- Lead, coach, and develop a team of Commercial Account Executives, providing regular feedback to drive individual and team performance
- Own team revenue, logo, and activity targets, with accountability for pipeline creation, deal velocity, and forecast accuracy
- Hire, onboard, and ramp new Account Executives in partnership with Recruiting and Enablement
- Coach the team on outbound prospecting, account prioritization, and converting existing self-serve customers into Enterprise relationships
- Help AEs qualify with discipline and run efficient sales cycles from discovery through close, partnering with Enterprise AEs when an account warrants a larger motion
- Run a regular cadence of 1:1s, pipeline reviews, and deal reviews, maintaining accurate Salesforce data and forecasts
- Partner with Enablement, Product, Marketing, Customer Success, and RevOps to translate field feedback into action
YOU MAY BE A GOOD FIT IF
- 5+ years of SaaS sales experience selling to small and mid-sized organizations, with 2+ years directly managing quota-carrying Account Executives
- A track record of meeting or exceeding team revenue targets in a high-growth environment
- Experience hiring, ramping, and developing sellers
- Experience coaching teams to generate their own pipeline through outbound and product-led signals in a high-velocity sales motion
- Strong command of Salesforce, pipeline management, and forecasting
- Background selling technical products, ideally AI, data, or infrastructure
- Comfort operating without an established playbook
ГибридNew York City; San Francisco; Austin
ГибридChennai
Tirana, Albania
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Tampa, United States; Atlanta, United States; Charlotte, United States; Miami, United States; Nashville, United States; Orlando, United States; Tallahassee, United States; Savannah, United States; Charleston, United States; Clearwater, United States
seniorSan Francisco, California
Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA