Вакансии

Location: Chile ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.   No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.   Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems   LOCATION This role is remote-first, so it can be executed from anywhere in Chile, with a preference of Santiago. Expect regular travel for customer onsite. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Paris, France; Bordeaux, France; Marseille, France; Brussels, Belgium; Madrid, Spain; Barcelona, Spain Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE USER RESEARCHER ROLE ⭐️ At Alan, research is not a checkpoint. It's a compass. Our User Research team sits at the intersection of product, design, and engineering, making sure every decision is grounded in what our members actually need, feel, and experience. As a User Researcher at Alan, you will gather and prioritize the most important questions from across the company, and design the right research to answer them. That means running interviews, diary studies, surveys, and usability sessions throughout the full product cycle, not just at the end. You'll then turn those findings into insights that are clear, compelling, and genuinely useful to the teams who need them. You'll work hand in hand with Product Managers, Designers, and Engineers, and collaborate closely with our analytics and data science teams to tell a complete story about our product. You'll also help grow research culture across Alan, sharing your craft and mentoring teammates along the way. At Alan, great research drives great product. If you love figuring out what people truly need and translating that into decisions that matter, this role is for you. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ You may be a great fit at Alan if you have: - 4+ years of experience as a product/user researcher in a tech environment, with strong hands-on expertise in qualitative methods: interviews, diary studies, think-aloud usability testing, and direct observation - Solid quantitative research skills: you're comfortable with survey design, sampling, crosstabs, and core statistical concepts - Sharp critical thinking: you quickly identify what research is worth doing, scope it efficiently, and deliver insights that are focused and actionable - A strategic mindset: you know how to partner with product stakeholders, communicate the value of research, and tie your findings to concrete business impact - Compelling communication skills: you turn complex findings into clear narratives that resonate with any audience - Experience mentoring junior researchers or non-researchers, with the ability to give clear, actionable feedback that helps others grow - You're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to leverage and how LLM systems behave in production. - You care about healthcare. Alan's mission has to genuinely matter to you. For us this is essential, not a nice-to-have. - English fluency, written and spoken - (As a plus) Fluency in French, Spanish, or another European language For this role, we hire within the D-E level range. 🌍 HOW WE WORK - Based in (or within commuting distance of) one of our hubs (Paris, Bordeaux, Marseille, Brussels, Madrid, or Barcelona), with the ability to work onsite twice per week. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. You want to know more about Alan? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work. #LI-DNP

Location: Poland; Lithuania; Latvia; Kazakhstan; Spain; Belarus We are looking for an experienced and highly driven HR Director / Head of Human Resources to lead and develop the HR function of our international company. Our team operates across multiple countries and time zones, with employees and contractors based in Europe, Latin America, and the United States . We are looking for a hands-on HR leader who understands how to build effective HR systems for international and remote teams — from recruitment and onboarding to performance management, policies, employee development, and compliance. This is a leadership role for someone who can combine strategic HR management with strong execution and attention to detail . Key Responsibilities Lead the overall HR strategy and day-to-day HR operations across the company. Manage and supervise the HR and recruitment team. Build, implement, and continuously improve HR processes, policies, procedures, and internal standards. Manage international recruitment for positions across Europe, Latin America, the United States, and other markets. Develop effective sourcing and recruitment strategies for remote and international candidates. Ensure that all employees and contractors have complete and accurate HR profiles, contracts, documentation, job descriptions, compensation information, and employment records. Manage the full employee lifecycle: recruitment, hiring, onboarding, probation, performance reviews, promotions, compensation changes, vacations, leave, disciplinary procedures, and offboarding. Develop and maintain onboarding and training programs for new employees. Implement and supervise performance management systems, KPIs, employee evaluations, and development plans. Work closely with department managers to identify hiring needs, team performance issues, organizational challenges, and development opportunities. Develop clear organizational structures, job descriptions, responsibilities, reporting lines, and career paths. Create and implement company HR policies, including remote-work policies, vacation and leave policies, working hours, performance standards, confidentiality, disciplinary procedures, and internal communication standards. Ensure proper HR documentation and compliance for employees, contractors, and independent professionals in different jurisdictions. Coordinate employment contracts, independent contractor agreements, NDAs, non-compete/non-solicitation agreements, and other HR documentation together with legal and management teams. Manage compensation benchmarking, salary reviews, bonuses, incentives, and employee benefits. Monitor employee engagement, retention, productivity, and overall team effectiveness. Identify underperformance, organizational risks, and HR-related issues and propose clear corrective actions. Maintain accurate HR reporting and provide management with regular reports on recruitment, headcount, turnover, performance, compensation, and other key HR metrics. Select, implement, and manage HR technology and systems such as ATS, HRIS, performance management, training, and employee documentation platforms. Build a strong, professional, accountable, and performance-oriented company culture. Requirements Requirements Minimum 5 years of professional HR experience , including experience in a senior HR leadership, HR Manager, Head of HR, or HR Director role. Proven experience managing remote and international teams . Strong experience hiring employees and contractors internationally, particularly in Europe, Latin America, and/or the United States . Strong knowledge of recruitment, onboarding, employee relations, performance management, compensation, HR policies, and employee development. Experience managing an HR and/or recruitment team. Demonstrated ability to build HR processes and systems from the ground up. Experience working with international employment structures, independent contractors, and remote employees. Strong organizational and project-management skills. Excellent attention to detail and ability to maintain accurate HR documentation. Strong leadership skills and the ability to hold employees and managers accountable. Data-driven approach to HR management and decision-making. Ability to work independently, prioritize multiple projects, and operate effectively in a fast-moving international environment. Excellent communication, negotiation, and problem-solving skills. High level of confidentiality, integrity, and professional judgment. Fluent English is mandatory, both written and spoken. Spanish will be considered a strong advantage. Preferred Experience Experience in one or more of the following areas will be considered an advantage: International companies operating across several jurisdictions. Fast-growing companies or organizations undergoing rapid expansion. Remote-first or distributed organizations. Sales-driven organizations. Recruitment of sales, operations, finance, customer service, logistics, IT, and management positions. HR platforms such as Workable or similar ATS/HRIS systems. Building KPI-based performance management and employee evaluation systems. Managing both employees and independent contractors across different countries. Benefits What We Are Looking For We are not looking for someone who only manages HR administration. We are looking for a proactive HR leader who takes ownership of the entire HR function , identifies problems before they escalate, builds structured processes, maintains high standards, and helps management create a strong and efficient international team. The ideal candidate is organized, demanding when necessary, people-oriented but performance-focused, and comfortable working directly with senior management. What We Offer A senior leadership position in an international and growing company. Direct involvement in building and shaping the company's global HR strategy. Opportunity to manage HR operations across Europe, Latin America, the United States, and other international markets. High level of responsibility and autonomy. Direct communication with company leadership. Long-term professional growth based on performance and results. Employment format: Full-time Work format: Remote / International Seniority: Director / Head of Department Required experience: 5+ years

Location: Mexico; Brazil; Argentina; Venezuela, Bolivarian Republic of; Chile About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a fast-growing provider in the logistics and supply chain management sector, dedicated to connecting global commerce through innovative and efficient distribution solutions. As a family-owned organization, the team prioritizes building long-term, trust-based relationships by offering 24/7 services, including same-day shipping and comprehensive freight management. They serve a diverse range of industries, focusing on optimizing distribution networks and providing cutting-edge technology to enhance transparency and reliability throughout the shipment lifecycle. The team is driven by a mission to foster seamless trade through constant communication and a relentless pursuit of excellence. They offer a collaborative work environment where integrity and customer satisfaction are at the forefront of every operation. By integrating sustainable practices with agile logistics strategies, the company empowers businesses to navigate complex supply chains with confidence. This is an excellent opportunity to join a dedicated team focused on delivering high-impact results and scalable growth within the global trade landscape. Job Summary We are looking for a proactive, bilingual professional to join a fast-paced logistics team as an Account Manager / Client Success Manager. This is a unique, high-growth opportunity designed for individuals who want to move beyond basic tracking and tracing into a full-cycle commercial role. You will start by mastering the operational foundations of freight brokerage and rapidly transition into managing key accounts, quoting freight, and negotiating with carriers. If you are a natural problem-solver who thrives on ownership and clear communication, this role offers a direct path to professional advancement and significant commission-based earning potential. Key Responsibilities Operations & Execution (Phase 1): Vet carriers, track and trace active shipments, maintain shipment visibility, and manage proactive communication with drivers regarding pickup and delivery status. Problem Resolution: Identify potential service failures before they impact the client, managing shipment exceptions like late pickups or carrier fall-offs. Commercial Development (Phase 2): Learn to research market rates using industry tools, source qualified carriers, and negotiate rates to balance service quality with profitability. Account Management (Phase 3): Take full ownership of assigned customer accounts, managing the entire lifecycle from initial quote request to successful delivery and retention. Relationship Building: Develop long-term trust with existing clients by providing rapid responses, accurate pricing, and consistent service reliability. Data Integrity: Maintain precise records within the Transportation Management System (TMS) and provide professional shipment updates via email and phone. Requirements Fluent professional proficiency in both English and Spanish (written and verbal). Strong confidence in telephone communication and negotiation. Exceptional attention to detail and the ability to manage multiple high-priority shipments simultaneously. A proactive, "ownership" mindset—noticing what needs to be done and acting without being told. Ability to work a Thursday–Monday schedule (8:00 AM – 5:00 PM EST) during the development phase. High level of personal accountability and resilience in a fast-paced environment. Nice-to-Haves 1–2 years of experience in freight brokerage, logistics coordination, or carrier sales. Experience with industry tools such as DAT, Truckstop, or Tai Software. Previous experience sourcing and negotiating with U.S. motor carriers. Familiarity with specialized freight, including Produce, Reefer, Flatbed, or Oversize loads. Benefits 💰 Competitive base salary with high-impact commission structure 🌎 100% Remote work environment (LATAM focus) 🚀 Accelerated career path to Account Management within 3–6 months 📈 Performance-based advancement and schedule flexibility upon promotion 🎯 Comprehensive training in U.S. logistics and commercial negotiation 🤝 Dynamic, family-owned culture built on accountability and trust

Location: Mexico Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This role is remote, so it can be executed globally. ABOUT THE ROLE You’ll use your creativity, problem-solving, and technical expertise to design tailored solutions that make a real impact. Embedded with our most strategic customers, you’ll get a front-row seat to some of our highest-stakes projects. From brainstorming technical architectures and product features to building full-scale integrations, you’ll take full ownership of complex, high-impact challenges—helping clients achieve their goals and push the limits of what’s possible. What you will do: - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customer’s engineers and executives teams to ensure the best use of ElevenLabs’ technologies. - Drive real innovation by using your coding and technical skills to solve complex problems, making a real difference for our customers. REQUIREMENTS - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python and strong software development knowledge, inclusive of a deep understanding of software development, software architecture, and APIs integration. - Excellent communication and problem-solving skills. Especially in terms of ability to summarize complex technical knowledge and using logic in pursuing optimal solutions. Location - This role is remote-first, so it can be executed from anywhere in Mexico, with a preference of Mexico City. Expect regular travel for customer onsites. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Mexico Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.   No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.   Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems   LOCATION This role is remote-first, so it can be executed from anywhere in Mexico, with a preference of Mexico City. Expect regular travel for customer onsite. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Argentina ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.   No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.   Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems   LOCATION This role is remote-first, so it can be executed from anywhere in Argentina, with a preference of Buenos Aires. Expect regular travel for customer onsite. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Mexico Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This role is remote but the successful candidate should be based in Brazil. ABOUT THE ROLE As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams. As a Solutions Engineer, you can expect to: - Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. - Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. - Craft compelling technical demonstrations that clearly communicate our product's value proposition. - Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. - Build self-service tools and documentation that empower customers to implement solutions independently. - Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real! REQUIREMENTS We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: - Are passionate about AI, technology and ElevenLabs products. - Enjoy working directly with customers, iterating on solutions and providing tailored support - Have a talent for identifying patterns that can be standardized and scaled. - Have strong empathy for customers, sales and product teams. - Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns. - Excellent communication skills with the ability to adapt messaging to different audiences. - The candidate should preferably be based in São Paulo, Brazil. Location This role is remote-first, so it can be executed from anywhere in Mexico, with a preference of Mexico City. Expect regular travel for customer onsites. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Colombia Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.   No two days are the same, but as a Deployment Strategist you can expect to: - Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. - Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. - Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. - Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. - Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. - Scope out potential applications in new industries and expand our AI solutions across different sectors globally. - Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. - Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. - Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. - Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.   Requirements - 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. - Experience in product development, delivery, and change management - Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. - Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. - Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. - A proven track record of taking ownership of complex, ambiguous projects and delivering results. - Adaptability to work across different customer environments, industries, and technical use cases. - Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. - Ability to creatively map enterprise use cases and workflows to AI systems   LOCATION This role is remote-first, so it can be executed from anywhere in Colombia, with a preference of Bogota. Expect regular travel for customer onsite. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Argentina ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. This role is remote, so it can be executed globally. ABOUT THE ROLE You’ll use your creativity, problem-solving, and technical expertise to design tailored solutions that make a real impact. Embedded with our most strategic customers, you’ll get a front-row seat to some of our highest-stakes projects. From brainstorming technical architectures and product features to building full-scale integrations, you’ll take full ownership of complex, high-impact challenges—helping clients achieve their goals and push the limits of what’s possible. What you will do: - Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. - Collaborate daily with our customer’s engineers and executives teams to ensure the best use of ElevenLabs’ technologies. - Drive real innovation by using your coding and technical skills to solve complex problems, making a real difference for our customers. REQUIREMENTS - Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity - Proficiency in Python and strong software development knowledge, inclusive of a deep understanding of software development, software architecture, and APIs integration. - Excellent communication and problem-solving skills. Especially in terms of ability to summarize complex technical knowledge and using logic in pursuing optimal solutions. Location - This role is remote-first, so it can be executed from anywhere in Argentina, with a preference of Buenos Aires. Expect regular travel for customer onsites. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Engineer, South EMEA. About the job This position is needed to enable our customers to build the future of communications. The Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments. Twilio’s Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. Take the initiative to identify and solve problems - both for the customer and within the organization as we grow Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Mentor less experienced Presales Engineers Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Experience building with REST APIs Previous experience in Telecom, SIP, Contact Center, or Security . Experience with sales methodologies Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience Desired: Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Experience working with customers in the South region Proficient French, Spanish or Italian speaker Location This role will be remote and based in the UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Madrid Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. YOUR TEAM: In the role of Customer Success Associate Team Lead, you'll work closely with our customers, accountants, and support agents to ensure the highest quality of service while guiding the team through the nuances of tax filing processes. We're looking for a natural leader — someone positive, driven, and eager to make a real impact in a fast-growing fintech environment. We're a lean operations team, which means we value people who lead by example, roll up their sleeves when needed, and are passionate about both great customer experiences and team development. From day one, you'll need to hit the ground running — deepening your knowledge of our platform, our processes, and the tax landscape, while helping your team do the same. WHO WE'RE LOOKING FOR: Are you a customer support professional with experience leading teams? Do you thrive on improving processes, optimizing customer experiences, and making complex topics easy to understand? If so, we want to hear from you. We’re looking for an Associate Team Lead to help our team operate efficiently, provide excellent service, and improve performance. You’ll track KPIs, give feedback that actually makes a difference, and act as a point of contact for customer support agents. YOUR RESPONSIBILITIES: As our Associate Team Lead, you’ll play a pivotal role in elevating the customer support function. Here’s how: - Team Leadership: Coordinate priorities and workload, monitor service performance, and help the team meet agreed service and quality targets. - Support and handle complex cases: Support agents with difficult customer queries and escalations, helping ensure clear, accurate, and customer-focused resolutions. - Performance Management: Keep an eye on key metrics, hold 1:1 meetings with team members, and provide feedback that helps them grow. - Improve processes: Identify recurring friction in workflows, guidance, and response templates; work with relevant teams to implement improvements. - Cross-Team Collaboration: Work closely with our product and marketing teams to bring customer feedback into the bigger picture. - Training & Development: Ensure the team stays sharp by keeping them up to date with the latest tools, processes, and best practices. - Reporting & Insights: Analyze data, track trends, and share insights to continuously improve customer support. - AI Builder: Leverage and help shape AI-powered tools to streamline support workflows, draft smarter response templates, and reduce resolution times — actively contributing to how we build and iterate on AI within the support function. - Retention opportunity: Identify at-risk customers through support interactions and data trends, working proactively to address pain points, reduce churn, and turn frustrating experiences into reasons to stay — making customer support a key driver of retention. YOUR PROFILE: We’re excited to meet someone who: - Communicates clearly and inspires their team to excel. - Is native in Spanish and fluent in English. - Previous experience in customer service, with at least 1-2 years supervising or managing a customer service team. - Experience with support tools (e.g., Zendesk, Intercom etc) and understanding of CRM systems. - Strong analytical skills to track and improve key customer service metrics. - Demonstrates strong problem-solving skills and a proactive with a passion for delivering great customer experiences. - Is based in Madrid. WHY TAXFIX?  - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture. At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Location: Newark, NJ Workplace: hybrid IDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey, US. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE, employ over 1500 people across 20+ countries, and have revenues in excess of $1.5 billion. We are looking for a hands-on Junior User Acquisition Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy, continuous testing, and data-driven optimization. Responsibilities: Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization. Help develop and execute channel strategies to contribute to user acquisition targets (CPI, CPA, ROAS). Analyze the full performance funnel from ad impression through install, activation and downstream conversions, connecting paid media inputs to outcomes that inform budget and optimization decisions. Support creative testing from concept to completion, executing A/B tests and helping establish a structured testing framework. Monitor and measure creative performance to evaluate how UA optimizations and changes influence results. Identify areas of improvement by analyzing performance data and converting insights into clear actions. Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience. Continuously seek to learn and experiment with new channels, optimization strategies and creative concepts, staying ahead of the latest trends in mobile user acquisition. Experience or interest in leveraging AI tools to support day-to-day marketing tasks, from creative production and copywriting to campaign workflows and performance analysis. Requirements: 1+ year managing paid campaigns in a UA or growth role. B2C App acquisition experience needed. Hands-on experience with paid social platforms such as Meta, TikTok, and Snapchat. Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions. Fluent in English (Spanish will be a plus) ; written and spoken. What we offer: An exciting and challenging job with talented people around. Referral program – get rewarded for helping us grow the team with talented people. Health, Dental, Vision, & 401k. PTO – including vacation, sick leave, and holidays. Commuter Benefits Program. Short and Long Term Disability. Flexible working arrangements. Tuition Reimbursement Program, and more. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.  IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. Our flagship brand, BOSS Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.

Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic Position Overview We are seeking a Bilingual English/Spanish Virtual Medical Administrative Assistant to support a busy chiropractic practice specializing in Personal Injury (PI), MedPay, attorney liens, insurance coordination, and DOT examinations . This position is highly focused on Personal Injury administrative workflows, patient communication, insurance/MedPay follow-up, attorney coordination, and new-patient lead conversion . The ideal candidate should have hands-on experience working with Personal Injury patients and insurance-related cases , understand how MedPay and attorney liens are handled, and be comfortable communicating with patients, attorneys, law offices, insurance adjusters, and medical providers . Strong phone skills are essential. The VA will be responsible for helping move a case from the initial inquiry through scheduling and ongoing administrative follow-up. Top Responsibilities 1. Personal Injury, MedPay & Attorney Lien Coordination This is the primary area of focus for the position. The VA should understand the basic administrative workflow of Personal Injury cases and be comfortable coordinating information between patients, attorneys, insurance companies, and medical providers. Responsibilities include: Assist with the intake and coordination of new Personal Injury patients. Collect accident, attorney, insurance, and claim information. Determine whether a patient has MedPay coverage , when applicable. Obtain and document available MedPay information , including insurance carrier, claim information, policy details, and available case/claim numbers. Follow up with insurance companies and adjusters regarding MedPay-related information. Communicate with attorneys and law offices regarding patient cases. Obtain and document attorney contact information and case details . Understand and work with attorney liens / lien-based treatment according to the practice's procedures. Request, track, and follow up on Letters of Protection (LOPs), attorney liens, or related documentation , when applicable. Confirm whether the attorney is representing the patient and obtain the appropriate law-office contact information. Communicate with attorneys regarding treatment status, records, billing, and case-related administrative questions. Track outstanding information required to move a PI case forward. Maintain accurate documentation of insurance, attorney, claim, and case information in the appropriate system. Follow up on incomplete PI files and missing documentation. Escalate issues involving coverage, authorization, liability, or billing to the appropriate member of the practice. Maintain strict HIPAA compliance when handling patient and case information. 2. Obtaining Case Numbers & Information From Providers, Attorneys and Insurance Companies The VA should be comfortable making outbound calls to obtain information needed to process and coordinate Personal Injury cases. This may include contacting: Attorneys / Law Offices Request the attorney's name and contact information. Obtain the patient's case number/file number , when applicable. Confirm representation of the patient. Request lien/LOP documentation when required. Confirm where medical records and billing should be sent. Follow up on missing or incomplete case information. Insurance Companies / Adjusters Obtain the claim number . Identify the assigned adjuster. Obtain adjuster contact information. Confirm available MedPay coverage and relevant policy information. Document insurance information accurately. Follow up when information is missing or pending. Medical Providers / Referral Sources Obtain referral information. Request the appropriate case/reference number when applicable. Confirm where records or documentation should be sent. Coordinate patient information between providers. Follow up on missing records or referral documentation. The candidate must be comfortable saying, in professional terms, "I need to obtain the case/claim information for this patient" and confidently navigating the conversation until the required information is obtained. 3. Phone & Patient Support Phone communication will be a major component of this role. Responsibilities include: Handle inbound and outbound calls. Provide phone coverage during regular business hours. Provide Saturday morning phone coverage. Respond promptly to new-patient inquiries. Schedule new patients. Prioritize and schedule Personal Injury referrals. Follow up on missed calls and new leads. Collect patient demographics and referral information. Explain basic administrative processes to patients. Communicate professionally with patients in English and Spanish. Follow up with patients who have not yet scheduled. Maintain a professional, empathetic, and confident phone presence. Identify opportunities to convert inquiries into scheduled appointments. The candidate should be comfortable handling calls from patients who may be calling immediately after an accident and should be able to collect the necessary information while keeping the conversation organized and professional. 4. Insurance & Medical Administrative Support Responsibilities may include: Insurance verification and information gathering. MedPay information gathering and follow-up. Personal Injury insurance coordination. Workers' Compensation-related administrative support. Communicating with insurance adjusters. Communicating with attorneys and law offices. Tracking outstanding insurance information. Requesting and following up on medical records. Maintaining accurate patient and insurance documentation. Coordinating referrals. Following HIPAA and patient confidentiality requirements. Escalating coverage or billing questions when appropriate. The candidate does not need to make insurance coverage or legal decisions. They must know how to gather the correct information, document it accurately, follow up, and escalate issues appropriately. 5. Marketing, Lead Generation & Business Development The practice also wants the VA to help generate and convert new business, particularly for DOT examinations . Responsibilities include: Conduct outbound calls to prospective patients and leads. Follow up with DOT examination inquiries. Convert inquiries into scheduled appointments. Re-engage leads who have not scheduled. Maintain organized lead follow-up. Follow up consistently until a lead has a clear outcome. Identify potential referral opportunities. Assist with outreach to potential referral sources. Support business-development initiatives. Help increase appointment volume for DOT examinations. Maintain accurate lead and contact information. Ideal Candidate Profile The ideal candidate is a bilingual medical administrative professional with strong Personal Injury and insurance experience who is highly confident on the phone . They should be able to: Answer the phone → Understand the patient's situation → Collect the correct PI/insurance information → Identify the attorney and case details → Obtain MedPay/claim information → Contact providers or attorneys for missing information → Schedule the patient → Document everything → Follow up until the case moves forward. They should also be comfortable switching between patient support, insurance/PI coordination, attorney communication, and outbound business development throughout the day. Requirements Required Qualifications Bilingual English/Spanish – required 2+ years of experience supporting a U.S.-based medical practice. Strong inbound and outbound phone experience. Excellent English and Spanish communication skills. Medical appointment scheduling experience. Strong patient/customer service skills. Experience communicating with patients by phone. Strong organizational and follow-up skills. Ability to handle confidential patient information. Understanding of HIPAA and patient confidentiality. Comfortable making outbound calls to patients, attorneys, providers, and insurance companies. Strongly Preferred Experience Personal Injury (PI) medical office experience MedPay experience Attorney lien / LOP experience Insurance verification or insurance coordination Workers' Compensation experience Experience obtaining claim numbers Experience obtaining case numbers from attorneys or law firms Experience communicating with insurance adjusters Experience communicating with personal injury attorneys Chiropractic office experience Medical records experience Referral coordination DOT examination experience Lead generation and conversion Business development ChiroTouch Cloud RingCentral Benefits Schedule & Compensation Employment Type: Full-Time – 40 hours per week Schedule: Monday–Friday, plus Saturday morning coverage Hours: 10:00 AM–7:00 PM EST, Monday–Friday Saturday: Morning shift; specific hours to be determined by the practice Compensation: Hourly rate is negotiable and will be determined based on the candidate’s experience, professional background, and relevant expertise , particularly in Personal Injury, MedPay, insurance coordination, attorney communication, and medical administration.

Location: Yerevan, Armenia Description As a key member of our growing research team, the Market Intelligence Expert serves as the company's eyes and ears across the global iGaming landscape. This role is responsible for tracking industry movements, competitive dynamics, regulatory shifts, and market-level signals that inform Digitain's strategic direction across Sales and Product functions. The Market Intelligence Expert occupies a critical position at the intersection of research and strategy. You will be responsible for monitoring and synthesizing information across competitors, emerging markets, regulatory bodies, and industry events — transforming raw intelligence into actionable insights that power Digitain's commercial and product teams. Responsibilities Monitor and analyze emerging trends in the iGaming industry — including regulatory changes, technological advancements, market shifts, and upcoming innovations Track major players in the iGaming ecosystem by reviewing quarterly and annual reports, financial performance, revenue growth, and strategic announcements Evaluate sales and market growth by region, assessing key growth indicators, player acquisition trends, and penetration in both regulated and emerging markets Research product developments across the iGaming industry, including new tools, features, and integrations, and their potential market impact Assess operational network expansion — tracking growth in B2C operator networks and B2B partnerships, including platform adoption rates Monitor industry activity across public sources, including websites, conferences, press releases, and social media Identify early signals of market expansion across the industry Conduct competitive analyses of key iGaming players, including performance benchmarking and threat/opportunity identification Prepare and deliver high-quality research outputs: detailed reports, trend summaries, competitive landscapes, and presentations for internal stakeholders Source and validate data from industry reports, financial filings, news platforms, conferences, and proprietary tools Collaborate with team members to translate research findings into strategic recommendations and contribute to BRD/PRD preparation Proactively anticipate industry shifts (e.g., new regulations in Latin America, Asia, Africa) and alert relevant teams to emerging risks or opportunities Requirements Bachelor's or Master's degree in Business, Economics, Marketing, Finance, or a related field 5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce Proven track record of owning market intelligence or competitive analysis functions and reporting insights as market conditions change Deep, demonstrable knowledge of the global iGaming ecosystem: sportsbook and casino platforms, B2B/B2C business models, payment solutions, and regulatory frameworks across key regions is preferable Experience analyzing financial/annual reports, investor disclosures, industry publications and market data to assess and validate competitor performance and strategic direction. Strong strategic and critical thinking skills — able to identify and connect non obvious signals (regulatory shifts, hiring trends, product launches, social/media activity) into them into early-warning insights Ability to turn complex research into clear, decision-ready reports and presentations for stakeholders and leadership Experience with competitive intelligence platforms (e.g., Similarweb, H2gc, LinkedIn Talent Insights) is a strong plus Ability to work autonomously and take full ownership of the market intelligence function, setting priorities with minimal oversight Strong stakeholder management skills — able to balance competing requests from Sales and Product teams and prioritize based on strategic impact Proven ability to manage multiple concurrent research streams under tight timelines in a fast-moving, competitive industry Fluency in English (written and spoken); additional languages (Russian, Spanish, Portuguese) are a plus

Location: El Salvador (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity: We are seeking a Senior Manager Compliance to join our dynamic Compliance Team within our LATAM region. We are a team of risk-minded problem solvers who advise regional business on the company's regulatory obligations and enterprise risk. The successful candidate will have extensive knowledge and experience in KYC/KYB, CDD/EDD, AML/FT and Sanctions' regulations, particularly within the LATAM crypto markets. Key Responsibilities: Serve as the senior compliance authority for the region, with direct accountability for regulatory relationships across all LatAm jurisdictions. Lead engagement with regulators at the regional level, including inspections, inquiries, and strategic regulatory positioning. Lead, develop, and coordinate a team of MLROs and compliance professionals across multiple markets. Partner with senior business, legal, and product leadership across LatAm to embed compliance requirements into strategic decisions, new product launches, and market expansions. Implement and maintain robust compliance policies, procedures, controls, and frameworks across LATAM in alignment with the Global Compliance Standard. Ensure policies and procedures are adapted appropriately for local markets. Identify compliance gaps and recommend remediation strategies. Collaborate cross-functionally (with groups such as Data, Engineering, Finance, Legal, Product and Risk) to operationalize compliance initiatives in line with local regulations, global standards and industry best practices. Monitor, and assess compliance with laws, regulations and policies from regional regulatory bodies (current and proposed regulatory frameworks). Supervise compliance reviews, investigations and suspicious activities in the region. Prepare and submit accurate and timely periodic compliance reports to local authorities. Assist with special projects as needed, with the ability to work in a fast-paced, ever-changing environment. Collaborate as an operational point of contact for local regulators and auditors, ensuring effective coordination and timely response to request. Stay current with global, regional and jurisdictional emerging trends and regulatory developments in the crypto industry, with a broad focus on LATAM countries. Qualifications: 10+ years of experience in compliance within the financial services, fintech or cryptocurrency industries. Either regulatory/licensing advisory or financial crime or both. Proven experience in AML/FT & Sanctions in compliance roles within traditional financial services, fintech companies or crypto exchanges. In-depth understanding of the LATAM regulatory landscape, with a strong focus on Argentina and El Salvador, including local AML laws, data privacy, consumer protection, and crypto-related regulations. Strong experience with KYC/KYB and CDD/EDD processes, as well as overseeing ongoing monitoring and risk assessments. Excellent analytical, research and due diligence skills with the ability to interpret complex regulations. Strong communication and presentation abilities, both oral and written in Spanish and English. Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks. Demonstrated ability to work independently, collaboratively and efficiently in a fast-paced, deadline-driven team environment. Solid understanding of the crypto industry and familiarity with global work environments. CAMS, FIBA certification, or any other industry-relevant financial crime compliance certification. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Mexico City Workplace: OnSite The Chainalysis Deployment Strategy team helps public and private sector customers investigate financial crimes involving cryptocurrency. We combine technical knowledge with analytical rigor to support complex investigations and build regional capacity for blockchain analysis. In the LATAM and Caribbean region, our team works directly with customers to enable them in the fast-moving world of cryptocurrency investigations. Along the way, we make the world a safer place. As a Deployment Strategist I, you will support cryptocurrency investigations, conduct research and data analysis, and help deliver training to customers across the LATAM and Caribbean region. You will learn to use Chainalysis tools and data to develop insights on illicit activity trends in crypto, and you will present findings to team members and customers. This is a growth-oriented role for someone eager to build expertise in blockchain analysis while contributing to complex financial crime investigations alongside senior team members.   In this role, you'll: - Support complex cryptocurrency investigations in collaboration with senior team members and cross-functional partners at Chainalysis - Conduct research and data analysis on financial crime cases involving cryptocurrencies, and document your findings in clear reports - Present investigative findings to team members and customers - Assist in reviewing the completeness of investigations and data collection methods to help determine the authenticity and relevance of evidence - Prepare summaries of research and analysis that highlight recommendations, follow-up leads, and potential risks to an investigation - Contribute to the development and delivery of workshops and training materials in English and Spanish - Represent the Chainalysis mission of bringing trust to blockchains with customers and partners in the region   We're looking for candidates who have: - A degree in cybersecurity, criminal justice, intelligence, forensic accounting, data analytics, finance, or a related field - 1-3 years of professional experience in financial crime investigations, intelligence analysis, law enforcement, compliance, or a related analytical role - Strong research skills, including experience with open-source intelligence and public or private databases - Interest in or passion for blockchain and cryptocurrency technology - Fluency in Spanish and English - Strong written and verbal communication skills - Ability to manage multiple tasks and work both independently and as part of a team - Based in Mexico City or willing to relocate Nice to have experience: - Familiarity with Chainalysis products (Reactor, KYT, or similar tools) - Working proficiency in Spanish - Previous experience supporting or conducting investigations related to dark web markets, counter-terrorism financing, or sanctions evasion - Exposure to cryptocurrency exchanges, DeFi protocols, or blockchain technology in a professional setting - Relevant certifications such as CCFC (Chainalysis Cryptocurrency Fundamentals Certification), CDAF, CRC, CCI, CFE, or CAMS AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Amsterdam, Netherlands Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We are seeking an Event Design Coordinator to manage the intake, production, and quality assurance of event-related creative requests coming from a wide range of teams across the business. This is a builder-and-gatekeeper role: you'll work hand-in-hand with designers to turn varied, often fast-turnaround requests into flawless deliverables, including booth graphics, signage, decks, digital assets, swag, and invites, while proactively spotting risks (timeline, brand, print spec, or logistical) before they become problems. We are not looking for someone who simply routes tickets. We're looking for someone who understands both the creative process and the operational realities of live events well enough to catch a misaligned bleed line, a missing dieline, or a vendor deadline that's about to slip, and to fix it before anyone else notices. Responsibilities Request Intake & Triage Serve as the primary point of contact for event-related creative requests coming from varied teams across Tether. Scope each request clearly: deliverable type, format (print vs. digital), quantity, deadline, dimension, venue/vendor constraints, and brand requirements. Flag conflicting timelines, unrealistic turnarounds, or missing information immediately, and propose a workable plan rather than waiting to be asked. Design Collaboration & Project Management Brief designers with complete, unambiguous specs so work is right the first time. Manage multiple concurrent event workstreams across different teams and deadlines without dropping details. Track status across all active requests and proactively surface bottlenecks before they affect the event date. Quality Assurance (Print & Digital) Review every designer deliverable before it goes back to the requesting team, checking brand consistency, copy accuracy, resolution, color mode (CMYK vs. RGB), bleed/trim/safe zones, file formats, and platform specs (e.g., booth panel dimensions, social crop ratios, slide aspect ratios). Catch errors that would be costly or embarrassing to fix on-site or post-launch (typos, wrong sizing, low-res exports, broken links, outdated logos). Maintain a QA checklist/process that scales across event types and gets sharper over time. Event Documentation & Knowledge Management Document and file all assets, briefs, and final deliverables for each event in a shared drive, using a clear, consistent structure. Organize files so the wider team can easily find past work, reuse assets, and cross-reference specs, timelines, or creative direction from previous events. Keep a running record of vendor details, production specs, and lessons learned per event to speed up planning for future ones. Risk & Logistics Ownership Anticipate what can go wrong, such as vendor lead times, print production windows, last-minute scope changes, and shipping delays, and build buffer and contingency plans into every project timeline. Coordinate with vendors and print/production partners as needed to confirm specs and delivery windows. Keep stakeholders across requesting teams and design aligned with clear, proactive status updates rather than reactive fire drills. Cross-Team Partnership Act as a trusted liaison between business requesters and the design team, protecting designers' time from ambiguous briefs while protecting requesters from missed deadlines. Continuously improve the intake and review process based on what goes wrong (or almost goes wrong) on each event. 5+ years of experience in event marketing, event production, creative operations, or project management with a strong events component. Proven experience managing print and digital production processes; you know what a dieline is, what "safe area" means, and why RGB assets can't go straight to print. Strong organizational and multitasking skills: demonstrated ability to manage several concurrent, cross-functional requests with competing deadlines. Sharp attention to detail, comfortable being the last line of defense before a deliverable ships. Experience reviewing and giving actionable feedback on creative work from designers, without needing to be a designer yourself. A proactive, risk-first mindset: you naturally ask "what could go wrong here?" and build a plan around the answer. Excellent written and verbal communication; comfortable managing stakeholders across different teams with different priorities. Familiarity with project management tools (Asana, Monday, or similar) and design review tools like Figma Experience setting up shared drive structures or asset libraries for teams. Fluent in English and Spanish / Italian is a plus. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.