Location: Baku, Baku Ekonomic Zone, Azerbaijan
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
Establish and lead the Company’s independent internal audit function, including its framework, methodology and resourcing.
Report regularly to the Audit Committee and Supervisory Board, including on outstanding and overdue audit actions.
Prepare long-term and annual risk-based audit plans and budgets for approval by the Audit Committee and Supervisory Board.
Maintain complete audit documentation and periodic and annual activity reports, support timely regulatory submissions, and keep the audit plan current in light of regulatory developments and changes to the business or its risk profile.
Lead independent audits across all Company’s business activities in accordance with Azerbaijani law, CBAR requirements and the IIA’s Global Internal Audit Standards.
Assess governance, risk management and key controls, including client onboarding, order execution, product governance, client assets, AML/CFT, regulatory reporting, IT and cybersecurity, business continuity and third-party services.
Deliver clear audit reports and practical recommendations, promptly escalate material findings and monitor remediation to closure.
Safeguard internal audit’s independence and unrestricted access, coordinate with regulators, external auditors and other assurance functions, and manage internal or co-sourced audit resources.
Keep up to date with all relevant regulatory changes as well as evolving best practices, carrying out gap and business impact analysis.
Requirements
Higher economic, finance or legal education (university degree).
Not less than five (5) years of relevant professional experience in the financial services sector, of which at least three (3) years in managerial roles.
Strong practical knowledge of Azerbaijani capital markets legislation and CBAR requirements applicable to investment companies, including corporate governance standards, internal control and risk management requirements, client asset protection, client categorisation and retail client protection rules, and regulatory reporting obligations.
Experience auditing key controls within regulated financial services, including AML/CFT and sanctions, regulatory reporting, client protection, IT and cybersecurity.
Meets the “fit and proper” requirements applicable to the Head of Internal Audit of a licensed entity under the Securities Market Law, including strong professional reputation and integrity and no relevant criminal convictions or ongoing proceedings.
Has not been dismissed within the last three (3) years on the grounds of insufficient qualifications, and has not been a member of the management of an entity that was liquidated or declared bankrupt within one (1) year prior to appointment.
No concurrent roles with other regulated entities or other paid activities that may give rise to a conflict of interest, except for scientific, teaching or creative activities permitted under applicable law.
An international professional qualification (CIA, ACCA, CISA, CFSA, CPA, CIMA, CFA, FRM) is a significant advantage.
Proven experience leading audit engagements or an internal audit function; experience establishing an audit function for a licensed financial institution is an advantage.
Experience of being approved by financial regulators for senior management roles is considered an advantage.
Experience in retail brokerage or investment services, particularly derivatives and/or equities, will be considered an advantage.
Be able to handle complex issues, projects and processes.
Demonstrate strong moral and ethical principles. A willingness to learn, accept accountability, demonstrate initiative and support effective co-operation.
Strong sense of integrity and responsibility.
Azerbaijani - fluent; English - good written and spoken proficiency is required.
What Will You Get in Return?
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an experienced WordPress Developer with at least 3 years of professional experience to join a growing team remotely.
You will be responsible for building, customizing, optimizing, and maintaining high-quality WordPress websites. This role requires strong hands-on experience with WordPress, PHP, HTML, CSS, theme development, plugin development, website performance, SEO, and security.
The ideal candidate is comfortable working across both front-end and back-end development and can independently troubleshoot technical issues while delivering fast, responsive, secure, and user-friendly websites.
Key Responsibilities
Build and customize WordPress themes, website layouts, templates, and styles using HTML, CSS, PHP, and WordPress best practices.
Develop custom WordPress plugins, extensions, and functionality when existing solutions do not meet project requirements.
Manage both user-facing website functionality and back-end components, including server-side logic and database interactions.
Improve page loading speeds, Core Web Vitals, website performance, and overall user experience across desktop and mobile devices.
Implement technical and on-page SEO best practices to improve website structure, crawlability, performance, and search engine visibility.
Ensure websites are fully responsive and provide a consistent experience across mobile, tablet, and desktop devices.
Conduct security checks and audits, manage WordPress core, theme, and plugin updates, and follow security best practices.
Diagnose and resolve website errors, plugin conflicts, broken functionality, performance issues, and other technical bugs.
Perform regular website and database backups and support restoration or recovery when required.
Test websites and new functionality before deployment to ensure reliability, compatibility, and performance.
Requirements
3+ years of professional WordPress development experience.
Strong proficiency in WordPress, PHP, HTML5, and CSS3.
Proven experience developing and customizing WordPress themes.
Experience building or modifying custom WordPress plugins.
Strong understanding of both front-end and back-end web development.
Experience working with WordPress databases and server-side functionality.
Knowledge of responsive and mobile-first development.
Practical experience with website speed and performance optimization.
Understanding of technical SEO and SEO-friendly web development.
Knowledge of WordPress security best practices, updates, backups, and ongoing maintenance.
Strong debugging and troubleshooting skills.
Ability to work independently in a remote environment and manage development tasks effectively.
Strong attention to detail and commitment to producing clean, reliable, high-quality work.
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the center of enterprise innovation as you shape the future of how global teams plan, coordinate, and deliver high-impact training! In this role, you’ll tackle complex, ambiguous operational challenges at the intersection of Instructor-Led Training (ILT) and Training Management Systems (TMS) to make training operations seamless for millions. You will have total ownership over end-to-end user journeys, connecting scheduling, approvals, resource tracking, and AI-driven workflows into one beautifully cohesive product experience. If you are eager to turn dense, administrative friction into elegant, high-impact enterprise software, your next big career adventure starts right here!
🛠️ THE DAY-TO-DAY
- Frame the Unframable: Turn complex, ambiguous inputs into razor-sharp problem statements, clear workflow maps, and testable design hypotheses.
- Connect Ecosystem Workflows: Craft seamless end-to-end interactions across training requests, resource allocations, manager approvals, instructor scheduling, and real-time operations.
- Design Complete States: Bring high-caliber interaction design and visual craft to complex planning interfaces, capacity checks, conflict alerts, and recovery paths.
- Incorporate Smart AI Assistance: Design trustworthy, intelligent scheduling assistance, conflict detection, and operational summaries that put humans in control.
- Prototype and Iterate: Test realistic workflow states and platform behavior quickly using Figma, AI-assisted tools, or light code to de-risk technical feasibility early.
- Champion System Alignment: Partner closely with Product, Engineering, and Design System teams to extend reusable primitives, preserve API boundaries, and maintain accessibility.
⚡ YOUR SUPERPOWERS
- End-to-End Ownership: Proven track record leading complex, multi-stakeholder product workflows in B2B SaaS, enterprise administration, scheduling, or operations platforms.
- Visual & Interaction Mastery: Exceptional capability in organizing dense information into clear hierarchies, responsive states, and polished visual designs.
- Systems & Platform Thinking: Ability to design within mature systems, navigate API constraints, and contribute back reusable workflow patterns to our design system.
- Evidence-Driven Approach: Deep proficiency in pairing qualitative research and product analytics with technical trade-offs to inform your design decisions.
- AI-Assisted Innovation: Skillful use of AI tools for prototyping, research synthesis, design QA, and exploring smart automation user experiences.
- Collaborative Influence: Strong communication and facilitation skills to align Product, Engineering, and leadership around clear, impactful product paths.
🎁 BONUS POINTS
- Domain Experience: Background in enterprise resource planning, scheduling systems, workforce management, LMS, or HR technology.
- Technical Curiosity: Hands-on prototyping experience with data-heavy solver tools, script-assisted workflows, or code-based experiments.
📋 OUR INTERVIEW PROCESS
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 45–60-minute conversation with the hiring manager focused on your experience, approach, and what excites you most about this opportunity.
Step 3: A 60-minute portfolio deep dive and collaborative case discussion focused on complex operational workflows, platform constraints, interaction and visual decisions, evidence, and measurable learning or impact.
Step 4: A final conversation focused on product-area influence, mentorship, values alignment, and cross-functional decision making
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
ABOUT THE ROLE ✍️
We’re hiring a highly organised and proactive Executive Assistant to support Barney, Cleo’s CEO and Founder. This is more than diary management: you’ll help him operate at his best by driving projects forward, improving how work gets done, and ensuring the business follows through on its highest-priority decisions.
Key responsibilities for this role include:
- Proactively manage Barney’s schedule, travel, and logistics, resolving conflicts before they become problems; provide occasional support to other execs.
- Prepare for key meetings with clear briefings, stakeholder coordination, and rigorous follow-up on decisions and actions.
- Drive projects and business-wide coordination on Barney’s behalf, including ownership of the company newsletter.
- Act as a trusted liaison for internal teams and external partners, managing communications and keeping work moving.
- Identify and implement workflow improvements that reduce administrative load and increase effectiveness.
- Support personal administration, including bills and appointments, with complete discretion and sound judgement.
WHAT WE'RE LOOKING FOR 🕵️
- 5+ years in an Executive Assistant or similar role, ideally in a fast-paced startup or supporting senior executives
- Experience in project management or process improvement is a plus
- Experience managing or coordinating others preferred
- Exceptional organisational skills with the ability to manage multiple priorities simultaneously
- Strong problem-solving abilities and attention to detail
- Clear, concise written and verbal communication
- High level of autonomy and flexibility in a dynamic, fast-changing environment
- High EQ, discretion, and sound judgement when handling sensitive information
- Proactive and self-motivated - you don't wait for instructions
- Strong sense of ownership and drive to deliver results
- Values communication, collaboration, and continuous improvement
- Resourceful and thrives under pressure
- High integrity and professionalism; you represent Cleo and Barney to the highest standard.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: San Francisco; New York
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for a Recruiting Coordinator to help create a seamless, welcoming, and well-organized interview experience for every candidate who engages with our team. You’ll work closely with our recruiters to coordinate both virtual and in-person interviews, support executive involvement when needed, and ensure candidates have everything they need during throughout their interview process. This role is ideal for someone who thrives on operational excellence, loves solving logistics problems on the fly, and brings both warmth and precision to every interaction.
RESPONSIBILITIES
- Work closely with recruiters and hiring managers to coordinate interview loops and debriefs for candidates and the internal team members conducting interviews
- Ensure every candidate has a smooth, well-communicated, and positive experience
- Manage logistics for onsite interviews, including candidate arrival and workspace setup
- Proactively identify and solve day-of issues, including last-minute changes or scheduling conflicts
- Communicate clearly and promptly with candidates and internal teams about interview logistics and updates
REQUIREMENTS
- 1+ year of recruiting or HR experience
- Detail-oriented and operationally strong—you know how to keep things moving
- Clear and professional written and verbal communication skills
- Personable and warm—you're great at making candidates feel welcome and supported
- Ability to think on your feet and respond to last-minute changes
- Previous experience in a recruiting or coordination role is a plus, especially at a fast-paced company
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a member of the Capacity Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams.
This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast.
You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk.
EXAMPLE INITIATIVES
- Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected.
- Constrained Allocation Playbook: Define the decision framework for how Baseten allocates scarce GPU supply across competing customers and regions, including escalation paths and tradeoff criteria for leadership.
- Capacity War Room Ownership: Lead cross-functional response when a high-stakes capacity situation arises — coordinating across Sales, SRE, Finance, and Vendor relationships to resolve it with minimal customer disruption.
- Strategic Briefings for Leadership: Produce clear, concise capacity health reports and scenario analyses for senior leadership, enabling confident decisions on customer commitments, vendor negotiations, and CapEx allocation.
RESPONSIBILITIES
- Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings
- Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines
- Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making
- Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early
- Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored
- Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos
- Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure
- Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability
REQUIREMENTS
- 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role
- Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities
- Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch
- Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership
- High ownership mindset: you identify what is broken, build the fix, and follow through until it is working
- Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist
NICE TO HAVE
- Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem
- Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch
- Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
OUR PURPOSE
At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business.
Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world.
As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline.
This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job.
Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption.
THE TEAM AND HOW THEY CONNECT
You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy.
WHAT YOU’LL DO
OWN THE ARCHITECTURE UNDERNEATH PAYMENTS
- Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer.
- Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay.
- Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated.
- Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout.
- Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication.
- Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions.
REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW
- Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling.
- Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place.
- Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets.
- Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally.
- Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer.
BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT
- Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once.
- Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away.
- Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones.
- Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions.
SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST
- Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control.
- Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch.
- Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis.
- Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot.
- Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust.
NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY
- Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets.
- Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability.
- Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches.
- Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome.
- Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes.
DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES
- Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda.
- Establish clear product goals, success metrics and OKRs, and be accountable for moving them.
- Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions.
- Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets.
- Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations.
- Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue.
- Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform.
LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE
- Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams.
- Create clarity on what is being built, why it matters, how it will work and when it will be delivered.
- Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions.
- Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached.
- Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners.
- Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero.
SUCCESS LOOKS LIKE
- Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today.
- There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it.
- The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework.
- The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month.
- Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them.
- AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence.
- Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear.
- Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations.
- Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making.
- Other Product Managers are developing through your coaching and knowledge-sharing.
- You demonstrate and amplify Xero’s values.
WHAT YOU’LL BRING WITH YOU
ESSENTIAL EXPERIENCE
This role sits below the interface as much as in front of it, and the bar reflects that. You will bring:
- Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change.
- Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code.
- Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them.
- Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows.
- Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain.
Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role.
PRODUCT LEADERSHIP
- A strong track record of addressing customer needs through the innovative use of technology.
- Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec.
- Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined.
- Strong product judgement and the ability to make decisions with incomplete information.
- A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it.
- Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes.
- Demonstrated ability to influence decisions at all levels of an organisation.
TECHNICAL AND COMMERCIAL UNDERSTANDING
- Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs.
- Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it.
- Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability.
- Ability to translate customer and business needs into clear product requirements and technical specifications.
- Understanding of product economics, including volume, cost, margin, pricing and revenue.
- Experience evaluating third-party providers and making build, buy or partner decisions.
- Familiarity with the regulatory, risk, security and operational considerations involved in moving money.
CUSTOMER AND DATA ORIENTATION
- Strong experience conducting customer research and converting insight into product decisions.
- Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural.
- Experience developing MVPs, incremental solutions and experiments that validate product assumptions.
- Strong analytical skills, using quantitative and qualitative data to make decisions.
- Ability to establish meaningful success criteria and monitor ongoing performance.
- Ability to translate complex information for technical, commercial, operational and executive audiences.
CROSS-FUNCTIONAL LEADERSHIP
- Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners.
- Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market.
- Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers.
- Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies.
- Willingness to disagree with an engineer, and to be disagreed with, in service of the customer.
- Experience mentoring and coaching Product Managers and cross-functional team members.
CRITICAL CAPABILITIES
Love customer problems
- Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas.
- Clearly define and articulate complex customer problems, including where personas conflict.
- Develop incremental solutions and experiments that validate customer and product assumptions.
- Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences.
Look to the future
- Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives.
- Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products.
- Identify opportunities to create reusable capabilities rather than isolated point solutions.
- Explore new technologies, models and business models that change how small businesses manage and pay their bills.
Work the Xero way
- Lead effective product prioritisation and decision-making.
- Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan.
- Coordinate across products and teams to deliver end-to-end customer outcomes.
- Ship iteratively, learn from outcomes and continuously improve the product.
Demonstrate commercial acumen
- Understand the markets, customer segments and competitive environment for accounts payable and bill payment.
- Balance customer value, platform investment, risk and commercial outcome.
- Define success criteria that reflect customer needs and product-market fit.
- Use adoption, volume, cost, margin and revenue data to guide product decisions.
Do it together
- Create alignment across complex and diverse stakeholder groups.
- Communicate a clear and compelling product narrative.
- Build productive relationships across teams, functions, markets and geographies.
- Mentor others and raise the standard of product, platform and AI expertise across Xero.
Explore the data
- Use data to understand customer behaviour, automation performance and operational outcomes.
- Combine insight from customer research, product telemetry, support interactions and market trends.
- Translate information into clear recommendations and decisions.
- Establish measurement, evaluation and observability as core parts of product development.
WHY THIS ROLE
Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it.
Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own.
COMPENSATION & TOTAL REWARDS
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is CA$167,400 – CA$209,200.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Dubai, United Arab Emirates
The Handover Specialist at KAIZEN Asset Management Services plays a critical role in ensuring that all new projects are transitioned smoothly from construction to operation. The ideal candidate will act as a liaison among various stakeholders, including contractors, project managers, and clients, to facilitate the successful handover of properties and ensure that all specifications have been met.
Key Responsibilities
Manage and coordinate the handover process for residential and commercial properties to ensure timely completion.
Review and verify project completion against specifications and client requirements.
Prepare and maintain comprehensive handover documentation, including manuals, warranties, and maintenance schedules.
Conduct thorough inspections of the properties prior to handover and identify any issues that need resolution.
Provide training and support to clients and property management teams on operational procedures and facility usage.
Collaborate with various departments to ensure all systems are functional, and all services are in place before handover.
Address and resolve any issues or discrepancies during the handover process promptly.
Gather feedback from clients regarding the handover experience to implement continuous improvement.
Requirements
Bachelor’s degree in Construction Management, Civil Engineering, or a related field.
3+ years of experience in project handover, construction, or property management.
Female applicant only
Must have a pleasing personality
Excellent communication and interpersonal skills to collaborate with diverse teams.
Detail-oriented with strong organizational abilities to manage multiple projects.
Proficient in project management software and tools, and Microsoft Office Suite.
Ability to work under pressure and meet deadlines effectively.
Problem-solving skills and a proactive approach to resolving conflicts.
Fluent in English; knowledge of Arabic/Russian is a must
UAE Driving License and Car
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~70 Data Scientists (Product Analysts) working embedded into our Pillars ✨ They stay connected and share knowledge consistently through monthly meetings and slack channels to scale approaches and ensure everyone learns in the same way. They thrive through clear communication with their squad and stakeholders to influence product or company decisions, being that bridge between the non-tech and technical sides of the team. We have deeply structured data and a great experimentation culture using StatSig for all analysts to dive into!
ABOUT THE ROLE ✍️
We're hiring a senior analytics leader to own the analytics strategy and operating model across Cleo's Financial Services Product pillars. You'll lead and develop the analytics leadership layer itself - L4/L5 managers and senior ICs - setting company-level standards for metrics, experimentation, and reporting across pillars.
- Own the analytics strategy and operating model across Financial Services Product pillars - coherent measurement, experimentation, and insight cadence mapped to company priorities
- Lead and develop the analytics leadership layer (L4/L5 managers and senior ICs), building a strong bench, growth plans, and succession so the function doesn't rely on any single person
- Drive the experimentation programme as a product - fixing structural issues like single source of truth, standard bucketing, automated conflict detection, sizing and priors - and raise the bar on rigour across squads
- Improve observability of live user flows and metric movements, partnering with Engineering on the event framework and product-health reporting
- Champion responsible use of agentic AI as a force multiplier for analytics, with sensible guardrails
- Partner with Product, Credit, Engineering, Commercial, and ML leadership to shape roadmaps and trade-offs with evidence, giving senior leadership clear visibility on what's driving key metrics
- Set and enforce company-level standards for metrics, experimentation, and reporting, reducing duplicated, siloed work across pillars
WHAT WE'RE LOOKING FOR 🕵️
- 8+ years in data analytics, data science, BI engineering, or analytics engineering, ideally in a high-growth, product-led company
- Proven management experience of at least 4+ ICs
- Deep experimentation expertise beyond stat-sig testing - fixing structural problems in a testing programme: bucketing, conflicts/collisions, sizing, priors, governance
- A builder's instinct: bias for automation, ownership, and shipping
- Ability to set standards and an operating model that teams actually adopt, measurably improving delivery beyond a single team
- Commercial sense - can translate product/user metrics into revenue, profitability, and LTV, and hold your own with Product Directors and Commercial stakeholders
- Systems thinker, comfortable in a mature, complex product environment with interacting parts (e.g. payments, credit risk, ML models feeding user experience)
- Exec-ready storytelling - can synthesise across pillars, land insight at the right moment, and set and defend targets with senior stakeholders
- Player-coach instinct - creates leverage through delegation, templates, and self-serve, but goes hands-on on the highest-leverage or most ambiguous problems when needed
- Comfortable using AI tools (Claude, Cursor) as leverage, with the judgement to know when to trust output and when to verify
- Interest in fintech and Cleo's mission to make money easier and more human
- Nice to have: causal inference depth (CUPED, Bayesian methods, PSM, uplift modelling) and the judgement to know when it's worth the effort
- Nice to have: genuine enthusiasm for agentic AI as a force multiplier in analytics workflows
- Nice to have: credit-risk analytics exposure - arrears, defaults, how ML risk models interact with product analytics and UX
- Nice to have: fintech, personal finance, lending, or high-growth consumer subscription experience
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: London, United Kingdom; Berlin, Germany; Lisbon; Cyprus; Barcelona
Workplace: remote
ABOUT YOU
Xsolla is looking for a Senior Delivery Manager to help bring greater clarity, coordination, and operational discipline across our product development teams.
This role sits at the center of product execution, working closely with Product Managers, Engineers, Designers, Analytics, Marketing, and other Delivery Managers to ensure teams are aligned on priorities, dependencies, timelines, and changes.
The Senior Delivery Manager will own the operating rhythm of the team: maintaining the backlog and roadmap, running engineering ceremonies, surfacing risks and blockers, and ensuring that changes are communicated clearly—not just what is changing, but why.
Beyond day-to-day delivery, this person will also play an important role in identifying broader operational challenges and working with leadership to improve how the team plans, communicates, prioritizes, and executes.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Cross-Functional Alignment
Work closely with Product Managers, Engineers, Designers, Analytics, Marketing, Project Managers, and other stakeholders to ensure alignment across initiatives.
Maintain visibility into dependencies, timelines, priorities, and risks across teams.
Proactively identify areas where teams are becoming misaligned and drive the conversations necessary to resolve them.
Ensure stakeholders understand both what the team is doing and how individual activities connect to broader product and business priorities.
Team Execution & Scrum
Run and facilitate engineering scrum ceremonies, including stand-ups, sprint planning, refinement, retrospectives, and other working sessions as needed.
Ensure teams leave meetings with clear decisions, owners, and next steps.
Track blockers and risks through resolution rather than simply documenting them.
Help create a predictable and effective operating cadence between Product and Engineering.
Backlog & Roadmap Management
Build, maintain, and continuously improve the team backlog and roadmap in partnership with Product and Engineering leadership.
Ensure work is clearly prioritized, appropriately structured, and visible to stakeholders.
Maintain clarity between committed roadmap work, future opportunities, operational improvements, and unscheduled backlog items.
Identify dependencies, sequencing challenges, and resource conflicts before they become delivery issues.
Change Management & Communication
Communicate changes to priorities, timelines, scope, and direction clearly and proactively.
Help teams understand the why behind changes so that Engineers, Designers, and other stakeholders have the context necessary to make better decisions.
Ensure important decisions and changes are documented and communicated consistently across impacted teams.
Help reduce confusion caused by fragmented or inconsistent communication.
Operational Improvement
Identify recurring execution challenges, process breakdowns, organizational friction, and operational gaps.
Work with leadership to understand root causes and define strategies for addressing them.
Translate operational strategies into actionable improvements for the team.
Continuously evaluate how planning, prioritization, communication, and execution processes can be improved.
Encourage accountability across teams and help ensure problems are driven toward resolution rather than passed between functions.
What Success Looks Like
Success in this role means teams have greater clarity and predictability in how they operate.
The right candidate will help create an environment where:
Teams understand what the highest priorities are and why.
Product, Engineering, Design, Analytics, and Marketing remain aligned as plans evolve.
Roadmaps and backlogs accurately reflect the work of the team.
Risks and dependencies are surfaced early rather than discovered late.
Changes are communicated clearly and with appropriate context.
Meetings result in decisions and action rather than additional ambiguity.
Operational problems are identified proactively and systematically improved.
Leadership has confidence in the team’s ability to execute against its commitments.
Skills & Experience
Strong Communication
Exceptional written and verbal communication skills.
Able to communicate effectively across technical, product, creative, and business teams.
Comfortable facilitating discussions involving competing priorities or viewpoints.
Able to simplify complex situations and provide teams with clear direction and context.
Highly Organized
Exceptional organizational skills with the ability to manage multiple initiatives, dependencies, stakeholders, and timelines simultaneously.
Strong attention to detail while maintaining awareness of broader strategic priorities.
Comfortable creating structure in environments where processes or responsibilities may not yet be clearly defined.
Diligent & Proactive
Does not wait for problems to become urgent before addressing them.
Proactively identifies risks, gaps, dependencies, and areas of confusion.
Consistently follows through on decisions, commitments, and open items.
Takes ownership of driving issues toward resolution.
Strategic & Operational Thinking
Able to distinguish between isolated execution problems and broader systemic challenges.
Comfortable working with leadership to improve how teams operate.
Strong problem-solving skills and an ability to identify root causes rather than treating symptoms.
Able to balance immediate delivery needs with longer-term improvements to team effectiveness.
Preferred Expenrience
Significant experience in Project Management, Program Management, Product Operations, or a similar role within a technology or software organization.
Experience working closely with Product Management and Engineering teams.
Strong understanding of Agile/Scrum development practices.
Experience managing product roadmaps, engineering backlogs, and cross-functional dependencies.
Experience working in complex organizations with multiple teams and stakeholders.
Experience in gaming, payments, e-commerce, or technology platforms is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Rwanda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
HR Manager
Operational HR, Talent, Learning & Employee Experience
Role Purpose
The HR Manager leads the day-to-day delivery of People and Culture activities, with primary responsibility for recruitment, onboarding, learning and development, employee engagement, performance-cycle coordination, and HR administration. The role partners with managers, country leadership, and the Global People team to deliver consistent, employee-centered HR practices and smooth, compliant HR operations.
Recruitment & Talent Acquisition
Manage end-to-end recruitment for country roles, including workforce requisition coordination, job postings, sourcing, screening, interview processes, reference checks, offers, and candidate communication.
Partner with hiring managers to clarify role requirements, selection criteria, interview plans, and recruitment timelines.
Build and maintain effective sourcing channels, including recruitment firms, professional networks, and employee referrals.
Ensure recruitment processes are fair, consistent, well documented, and aligned with GiveDirectly standards and local requirements.
Track recruitment metrics such as time-to-hire, pipeline health, offer acceptance, and hiring outcomes, and recommend process improvements.
Support employer-branding and talent-pipeline initiatives, particularly for recurring or high-volume roles.
Onboarding, Learning & Development
Coordinate country onboarding and induction, ensuring new hires receive a consistent and high-quality introduction to GiveDirectly, their role, policies, systems, and culture.
Coordinate local learning and development initiatives in partnership with the country leadership and Global People Team.
Maintain training calendars, participation records, learning needs, and follow-up actions.
Support managers with practical guidance on employee development, performance improvement plans, career conversations, and people-management practices.
Gather feedback and monitor the effectiveness of onboarding and learning activities, sharing insights and recommendations with the management team.
Culture, Employee Engagement & Well-being
Support a strong, values-driven culture by embedding GiveDirectly values in employee communications, people processes, and staff initiatives.
Coordinate employee engagement activities, including surveys, recognition initiatives, well-being activities, team events, and follow-up actions.
Serve as an accessible first point of contact for routine employee relations questions and workplace concerns, resolving straightforward matters and escalating sensitive or complex cases appropriately.
Monitor employee feedback and emerging morale or engagement issues and flag risks to the management team.
Performance Management & Offboarding
Coordinate country performance-management cycles, including communications, timelines, completion tracking, documentation, and reporting.
Support managers and employees with process guidance and escalate complex performance cases when required.
Manage routine offboarding processes, including resignations, end-of-contract processes, exit interviews, clearance coordination, and final documentation.
Track turnover, exit feedback, and recurring employee themes and prepare insights for HR and country leadership.
HR Operations & Administration
Manage day-to-day HR administration, including employee records, contracts, contract renewals, leave records, personnel files, and HR system updates such as BambooHR.
Maintain accurate employee data and ensure HR documentation is complete, current, confidential, and audit-ready.
Coordinate benefits enrollment and routine benefits administration, responding to employee queries and liaising with providers as needed.
Manage work permits, visas, and other employment-related documentation in line with local requirements.
Respond to employee HR queries promptly and ensure policies, procedures, and process changes are clearly communicated.
Apply HR policies consistently in routine cases and escalate complex legal, disciplinary, compensation, or policy interpretation matters.
HR Reporting & Process Improvement
Prepare regular HR reports and dashboards covering headcount, recruitment, turnover, leave, performance-cycle completion, learning, and other key people metrics.
Identify recurring administrative issues and recommend practical improvements to HR processes, templates, workflows, and employee experience.
Support audits, data requests, and HR projects by providing accurate records and timely follow-up.
Requirements:
Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
4+ years of progressive HR experience, with strong hands-on employee relations experience, including handling workplace concerns, performance issues, conflict resolution and advising managers.
Good knowledge of
local labor laws and HR best practices, with the ability to apply policies fairly and consistently.
Experience across core HR functions, particularly recruitment, performance management, learning and development, employee engagement, and HR administration.
Strong interpersonal and communication skills, with the judgment and discretion to handle sensitive and confidential employee matters.
Strong organizational skills and ability to manage multiple priorities in a fast-paced, evolving environment.
Experience using HR systems such as BambooHR, Payspace, or similar HRIS platforms is an advantage.
Exceptional alignment with
GiveDirectly values
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Poland
Imagine a traveler browsing a hotel page on Zenhotels or a travel agent evaluating options on RateHawk. They see room names, photos, amenities, policies, and reviews, all combined from dozens of suppliers, each with different formats, inconsistencies, and levels of completeness.
Behind this experience lies a complex content pipeline: fragmented supplier data must be matched, standardized, enriched, and ranked to create a coherent and trustworthy representation of a hotel and its rooms.
The Senior Product Manager for Content owns this layer of transformation, ensuring that raw supplier data becomes structured, high-quality, and decision-ready content that improves conversion, reduces user friction, and enables scalable global growth.
Key Responsibilities
Strategic Product Management for Content Value Stream:
Define and own the Content team's strategy, vision, and roadmap across all ETG products to deliver measurable business impact and user value.
Own the end-to-end content processing pipeline: Supplier data → Matching → Enrichment → Rates processing → User experience.
Drive stakeholder management across Product, Engineering, Commercial, and Operations teams, aligning priorities, resolving conflicts, and ensuring consistent execution against shared goals.
Product Discovery & Impact Ownership:
Own a continuous pipeline of product opportunities, driving measurable revenue growth, based on funnel data, content gaps, and user friction.
Leverage quantitative data and user research (interviews, usability tests, behavioral analysis) to identify root causes and high-impact problems.
Size and prioritize opportunities, focusing on high-leverage bets.
Delivery & Development Management:
Partner with Development and ML/DS Team Lead to prioritize roadmap and manage backlog.
Co-own delivery execution: define clear scope and acceptance criteria, ensure alignment across product, engineering, ML, and analytics.
Drive predictable delivery: commit to timelines, proactively manage risks, dependencies, and trade-offs.
Remove blockers and align cross-team dependencies to maintain delivery velocity.
Team Leadership:
Manage Product Manager and Operations Manager, ensuring strong ownership, execution quality, and alignment with business goals.
Set clear goals and success metrics (FNBC, content quality, coverage, efficiency) and hold the team accountable for results.
Drive performance management: regular feedback, performance reviews, addressing underperformance, and developing team members’ skills and career growth.
Requirements
5+ years in Product Management (preferably travel, marketplace, or content-heavy products).
Experience with data pipelines, content systems, or ML-driven products.
Strong analytical skills (SQL, AB tests, metric design).
Experience working with structured/unstructured data and large-scale systems.
Bachelor’s in Computer Science, Engineering, or related field.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As a Senior Product Designer, Content Design & Language Systems, you’ll lead ambiguous product problems where workflow, interaction, information architecture, and language need to work together. You’ll help make Docebo’s complex enterprise experiences clearer, more consistent, and easier to use for admins, creators, managers, and learners.
This is not a traditional UX writing role or a localization-operations role. You’ll be a hands-on Product Designer who shapes product behaviour as well as product language. You’ll design complete workflows, build reusable terminology and content patterns, improve AI review and confidence experiences, and embed language guidance into our design system and delivery practices.
You’ll shape problems before solutions are fixed, choose appropriate discovery and validation methods, and connect customer evidence, product data, business context, technical constraints, accessibility, and localization risk to clear product decisions. You’ll partner closely with Product Management, Engineering, UX Research, Elemental / Design System, Accessibility, Technical Writing / Localization, AI teams, and other Product Designers—building a shared quality capability without becoming a bottleneck or approval queue.
THE DAY-TO-DAY 💻
- Frame Ambiguous Workflow and Language Problems: Turn incomplete or conflicting inputs into clear problem statements, hypotheses, decision questions, and an actionable path to learning.
- Lead Discovery and Define Outcomes: Select appropriate research and validation methods; combine customer evidence, product analytics, business context, technical constraints, and localization insight to establish measurable success signals and visible trade-offs.
- Design Complete Product Workflows: Lead interaction, information-architecture, and content decisions across roles, permissions, states, edge cases, accessibility, responsive behaviour, errors, confirmations, approvals, and recovery.
- Build Docebo’s Product Language System: Establish terminology, product voice and tone, reusable microcopy patterns, audience guidance, and language principles that improve clarity across product areas.
- Design Trustworthy AI Moments: Create patterns that help people understand what AI did, what informed it, what needs attention, and how to review, edit, regenerate, approve, reverse, or recover.
- Embed Guidance into Product Systems: Partner with Elemental / Design System to create component-level guidance, default strings, usage examples, do-and-don’t guidance, and reusable quality checks.
- Design for Localization Readiness: Own product-side standards for translation-ready writing, terminology reuse, variables and placeholders, language previews, and localization constraints while partnering with Technical Writing / Localization on operational workflows.
- Prototype and Audit with AI-Assisted Methods: Use appropriate-fidelity prototypes and AI-assisted workflows to explore product behaviour, evaluate alternatives, audit language, and assess usability and technical feasibility before significant implementation investment.
- Partner Through Shipped Quality: Work closely with Engineering on implementation strategy, design QA, product polish, and post-release iteration using customer feedback and product evidence.
- Create Reusable Leverage: Turn repeated workflow and language needs into patterns, assets, documentation, terminology, prompts, or practices that improve more than one feature.
- Mentor and Facilitate: Help designers and cross-functional partners build stronger product-language judgment through critique, decision reviews, workshops, concise documentation, and practical guidance.
YOUR SUPERPOWERS 🦸♀️
- Your portfolio shows ownership of complex, ambiguous workflows or significant product-area work with visible customer and product impact—not only writing samples
- You can explain how you triangulated qualitative research, quantitative evidence, business risk, localization considerations, and technical constraints
- You demonstrate strong interaction, visual, information-architecture, content-design, accessibility, and product-language judgment across difficult states and edge cases
- You have created or contributed to product-language systems, terminology frameworks, component guidance, content pattern libraries, or other reusable product standards
- You show how prototypes, experiments, audits, or validation changed product direction before or after release
- You can define meaningful outcomes, distinguish signal from activity, and explain what the team learned after launch
- You have influenced Product and Engineering decisions early, managed disagreement constructively, and stayed accountable through implementation quality
- You understand how product language must work across design systems and languages, including translation readiness, terminology reuse, variables, layout constraints, and inclusive communication
- You use AI-assisted tools thoughtfully for research, synthesis, language exploration, prototyping, quality review, or implementation critique while retaining human judgment and accountability
- You have helped other designers or cross-functional partners build stronger judgment through mentorship, critique, facilitation, and practical guidance
BONUS POINTS 🌟
- Experience designing language and interaction patterns for AI-assisted, agentic, recommendation, conversational, generated-output, or automation workflows
- Experience with localization tooling and practices such as Lokalise, terminology management, localization previews, translation-quality review, or localization-to-codebase workflows
- Contributions to design systems, accessibility maturity, product-language systems, research practices, or reusable interaction patterns
- Experience with enterprise learning, HR technology, content authoring, analytics, knowledge management, administration, or skills platforms
- Practical experiments with tools such as Codex or similar systems—for AI-assisted audits, product-language linting, prompt packs, prototypes, plugins, scripts, or app-level language guidance—that show you learn by making
OUR INTERVIEW PROCESS 🗺️
- Step 1: A 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and confirm that we’re aligned.
- Step 2: A 45–60-minute conversation with the hiring manager focused on your experience, approach, and what interests you about the opportunity.
- Step 3: A 60-minute portfolio deep dive and collaborative case discussion focused on complex workflow ownership, content and interaction decisions, reusable systems, evidence, craft, and measurable learning or impact.
- Step 4: A final conversation focused on product-area influence, mentorship, values alignment, and cross-functional decision making.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized.
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Location: Goma/Bukavu/Kinshasa, DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Goma/Bukavu/Kinshasa, DRC with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and French.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$ 75,100
Bonus at Target Performance:
10% (~$ 7,510 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $ 8,787 in 2025)
Estimated Total Compensation at Target:
$ 82,610
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the team
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.
The Controls and Governance function at OKX SG works across business, product, legal, risk, and compliance to ensure our operations remain safe, resilient, and compliant with Singapore’s regulatory expectations. We embed operational and conduct risk management practices, strengthen internal controls, and act as business partners to help functions make informed, risk-aware decisions.
About the Opportunity
We are seeking a
Controls & Governance Manager
to support the continued development of our business controls, conduct risk, and governance framework in Singapore.
Reporting to the Controls & Governance Lead, you will play a key role in strengthening controls across client-facing and commercial activities, including sales practices, customer communications, client classification, product governance, and business conduct monitoring. You will also support broader risk governance, regulatory implementation, issue management, and assurance activities.
This is a business-facing controls role suited to someone who understands how regulated financial services businesses operate in practice. You should be comfortable partnering directly with Commercial and Product teams, using data to identify potential risks, translating regulatory expectations into practical controls, and providing constructive challenge while enabling the business to move forward.
What You’ll Be Doing
Business Conduct & Front-Office Controls
Partner with Commercial, Product, Compliance, Legal, and Risk teams to design and strengthen controls across client-facing activities, including sales practices, customer communications, client classification, conflicts of interest, product governance, and fair customer outcomes.
Define local requirements for sales surveillance and business conduct monitoring, partnering with central teams to implement appropriate monitoring capabilities while owning local review, investigation, escalation, and remediation of identified risks.
Support controls around front-office activities, including representative conduct, customer interactions, sales incentives, product distribution, and the appropriate treatment of different customer segments.
Translate regulatory and conduct requirements into practical business controls, processes, and product requirements, partnering with Product and Operations teams through design, testing, implementation, and post-launch review.
Customer & Controls Optimisation
Analyse customer complaints, onboarding and KYC issues, incidents, sales activity, and operational data to identify emerging risks and root causes.
Partner with Product, Operations, Compliance, and Risk teams to improve customer journeys while maintaining appropriate regulatory and control standards.
Identify opportunities to strengthen control effectiveness while simplifying processes and reducing unnecessary customer or operational friction.
Risk Governance & Controls
Maintain the SG risk register and coordinate the Risk and Control Self-Assessment (RCSA), working with business teams to identify and assess key operational, regulatory, and conduct risks and controls.
Monitor key risk indicators (KRIs) and support periodic control testing to assess control effectiveness, identify gaps, and drive remediation with control owners.
Support the implementation of local policies, SOPs, regulatory requirements, and control frameworks, ensuring requirements are effectively embedded into day-to-day business activities.
Issues, Assurance & Regulatory Implementation
Coordinate investigation and root cause analysis of incidents, conduct issues, and control deficiencies, working with relevant teams to develop practical corrective actions and drive issues through to resolution.
Support internal and external audit engagements, regulatory reviews, and assurance activities, including documentation requests, walkthroughs, management responses, and remediation tracking.
Support the implementation of evolving regulatory requirements and industry standards, assessing business impact and working cross-functionally to embed appropriate processes and controls.
Outsourcing & Governance Coordination
Support governance of intra-group and third-party outsourcing arrangements, including maintenance of the SG Outsourcing Register and ongoing reviews in accordance with MAS requirements and internal policies.
Support key governance forums, including the Token Listing Committee, and prepare clear and timely risk, controls, conduct, and issue reporting for the SG Management Committee and other relevant forums.
What We Look For In You
At least 4 years of experience in business compliance, front-office controls, conduct risk, sales surveillance, regulatory compliance, or related roles within capital markets, securities, brokerage, trading, wealth management, fintech, or other regulated financial services.
Good understanding of Singapore financial services regulation and MAS expectations, particularly across business conduct, client classification, sales practices, product governance, conflicts of interest, and customer outcomes.
Hands-on experience designing or executing sales surveillance, conduct monitoring, or front-office controls, including identifying issues, investigating exceptions, and driving remediation with business stakeholders.
Strong analytical and problem-solving skills, with the ability to use client, transaction, or activity data to identify risks and translate regulatory requirements into practical controls, processes, or product enhancements.
Strong stakeholder management and execution skills, with experience partnering across front-office, Product, Operations, Compliance, Legal, and Risk teams to provide constructive challenge and drive outcomes.
Experience in digital assets or crypto is a plus; familiarity with broader operational risk, RCSA, outsourcing, audit, and governance frameworks is advantageous.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote
Workplace: Remote
PAYOR INTELLIGENCE SR. ANALYST
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We're seeking a Payor Intelligence Analyst with deep knowledge of the U.S. payor landscape and a talent for turning fragmented, conflicting information into durable logic. Understanding how payors actually relate to one another, which entities own which plans, who delegates what, and which policy applies when, is work our entire product depends on. You'll build and own payor intelligence at Tennr as a zero-to-one function.
The payor landscape is a massive, constantly shifting dataset: parent organizations, subsidiaries, TPAs, PBMs, Medicaid MCOs, Medicare Advantage plans, delegated UM vendors, acquisitions, and rebrands. Your job is to make it legible, building the taxonomies, hierarchies, and governance that let our models and teams reason correctly about it, and translating that reality into product requirements alongside engineering, clinical, and operations.
If you've developed deep payer expertise inside a large organization, this is the rare seat with clear ownership and impact.
RESPONSIBILITIES
- Build and own payor entity mapping: the hierarchies, families, subsidiaries, TPAs, PBMs, and delegated relationships that define how coverage and authorization actually flow.
- Source, interpret, and govern medical policies, coverage criteria, government guidance, and fee schedules, establishing effective dating, provenance, and version control.
- Design the delegated-relationship logic behind prior authorization, determining which entity owns the decision for a given plan, product, and service.
- Identify and track the clinical content sources our policies depend on, such as InterQual and NCCN, and own what we need to contract for and when.
- Map prospect and customer payor data back to Tennr's payor model, turning a recurring manual effort into a repeatable system.
- Embrace a founder's mindset, proactively driving projects from conception to completion, and contributing significantly to our company's growth and success.
CANDIDATE QUALIFICATIONS
- 5+ years working across the U.S. payor landscape, with real breadth across Medicare, Medicare Advantage, Medicaid and MCOs, and commercial lines of business.
- Fluency in payor structure: payor families, subsidiaries, TPAs, PBMs, delegated entities, regional versus national plans, and self-funded versus fully insured arrangements.
- Experience researching and interpreting payor policies, government guidance, fee schedules, or clinical guidelines, including reconciling sources that disagree with each other.
- A track record of building taxonomies, frameworks, databases, or mapping systems that other people rely on, not just answering questions as they come in.
- Exceptional analytical and pattern-recognition skills, with the investigative instinct to work productively from ambiguous and incomplete information.
- Self-directed ownership of a domain end to end, without predefined process or constant validation.
- Outstanding communication skills, capable of articulating complex payor concepts to a diverse audience.
- Familiarity with SQL or comparable data tooling is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office (travel to office on quarterly basis)
BENEFITS
- Remote Flexibility
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Maputo/Nampula, Mozambique
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and Portuguese.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$67,400
Bonus at Target Performance:
10% (~$6,740 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,886 in 2025)
Estimated Total Compensation at Target:
$74,140+
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a
Product Manager
to join our
Product Department.
Role overview
As a Product Manager, you’ll help shape the product’s direction and drive its growth. You’ll work closely with engineering, design, marketing, and other teams to turn customer needs and business goals into product improvements, from initial ideas through to launch.
You’ll use customer feedback, market insights, and product data to decide what to build next, measure what’s working, and find new opportunities to improve the product.
Responsibilities
Product Strategy:
Develop and execute the product strategy in line with overall company goals, with a focus on sustainable product growth.
Market Research:
Research customer needs, market trends, and emerging opportunities to identify areas for product development and growth.
Cross-Functional Collaboration:
Work closely with engineering, design, marketing, sales, and other teams to take product initiatives from idea to launch.
Feature Prioritization:
Define and prioritize product features and improvements based on customer feedback, market insights, and business priorities.
Stakeholder Management:
Work with stakeholders throughout the product lifecycle to gather requirements, communicate progress, and address concerns.
Product Performance:
Monitor and analyze product KPIs to understand performance, measure success, and identify opportunities for improvement.
Market Awareness:
Keep up with industry trends, competitor products, and emerging technologies to support informed product decisions.
Requirements
Experience:
3+ years of experience in Product Management or a similar role.
Analytical Skills:
Strong analytical skills with hands-on experience in funnel analysis, cohort analysis, LTV, and other product metrics.
Experimentation:
Experience planning and running A/B tests and using data to make informed product decisions.
Regulatory Knowledge:
Understanding of relevant regulatory requirements and their impact on product development.
Stakeholder Management:
Ability to work effectively in a cross-functional environment, balance different interests, and make decisions when priorities conflict.
Language Skills:
English at B2 level or higher, with the ability to communicate effectively in a professional environment.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Join us for exciting corporate events that foster team spirit and fun!
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