Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Summary:
Location:
Amsterdam
Duration:
3 months
Start date:
Winter 2027
Compensation:
Paid
Eligibility:
Current University student (Computer Science or related field), Recent Graduate or Early Career specialist
Work authorization:
Permitted to work in the job's location
The role
We are looking for a
Software Engineer
to join us as a part of Early Talent Program. You will work alongside experienced engineers, learn how high-performance backend systems are designed and operated, and contribute code that runs in real environments used by customers worldwide.
You will get hands-on experience with distributed systems, workflow orchestration and engineering best practices in a team working at the cutting edge of AI cloud infrastructure.
The team
The
Compute Control Plane
team builds the core of the Nebius cloud: the Compute API, through which every VM, disk, snapshot and GPU cluster is created. The service manages 50K+ resources across 10+ regions and coordinates with storage, networking, quotas, billing and IAM, handling long-running operations and hardware failures along the way. We work in Go, gRPC, Temporal and Kubernetes.
Current projects include snapshots, live VM updates, resource reservation, rate limiting and protection against cascading failures. Our engineers own their features end-to-end, from design to production.
We expect you to have:
Knowledge of at least one programming language (Go is a must)
Understanding of basic algorithms and data structures
Strong motivation to learn, grow and develop as a backend engineer
Willingness to work with complex systems and ask questions
What we offer:
Competitive salary and comprehensive benefits package
Mentorship from experienced AI, ML and cloud infrastructure professionals
Hands-on experience with real customer workloads and production systems
Opportunities for professional growth within Nebius
A dynamic and collaborative work environment that values initiative and innovation
Opportunity to be considered for a full-time role after the Early Talent Program
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
#LI-MM3
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
• Вы отвечали за Payments/Billing внутри B2C subscription-продукта на merchant side и можете показать результаты в цифрах. • Есть 5+ лет в Payments / Billing / Acquiring.
ГибридseniorNicosia; #vacancy #HeadOfPayments #Payments #Billing #Subscription #B2C #Cyprus #Relocation; Head of Payments | B2C Subscription | Cyprus | Relocation; Рассматриваем кандидатов на месте и готовых к релокации
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role Overview
Nebius is building the infrastructure for the AI era, providing scalable cloud and AI infrastructure solutions to some of the world's most innovative organizations. As our business continues to grow, operational excellence, data accuracy, and scalable commercial processes are critical to delivering an exceptional customer experience.
The Sales Operations Specialist will support and optimize core commercial operations processes across contracting, billing, and sales support functions. This role is responsible for ensuring the accuracy and integrity of commercial data throughout the customer lifecycle—from sales request validation and contract execution to billing configuration, invoicing support, and operational reporting.
The role focuses on ensuring that sales agreements are accurately translated into contracts, billing configurations, and internal systems while maintaining operational accuracy, pricing compliance, and smooth cross-functional coordination. The ideal candidate combines strong attention to detail, analytical thinking, and a process-oriented mindset to support business growth and operational excellence.
Key Responsibilities
Commercial Operations & Contract Management
Support the end-to-end contracting lifecycle (quote to signature) by validating commercial requests, customer agreements, pricing terms, discounts, and billing requirements.
Partner with Sales, Legal, Finance, and Customer Success teams to facilitate seamless contract execution and customer onboarding.
Ensure customer contracts and commercial terms are accurately reflected across internal systems and operational workflows.
Handle both routine and non-standard operational cases, providing solutions and escalating issues when necessary.
Ensure adherence to pricing guidelines, approval workflows, and commercial policies.
Billing Operations & Revenue Support
Support billing processes, configurations, and system administration to ensure accurate invoicing and revenue operations readiness.
Review and validate sales requests to ensure contractual terms and billing details are correctly reflected in internal systems.
Coordinate with Finance regarding invoice, payment, or billing discrepancies and support issue resolution.
Participate in the NBA Ops Channel on-call rotation, supporting operational requests and routine case management.
Prepare and maintain standard operational, billing, and payment reports.
Ensure proper documentation and effective communication across teams.
Identify operational gaps, process bottlenecks, or deal execution risks and proactively escalate them.
Partner closely with Sales teams to ensure operational readiness and smooth deal execution.
Data Quality & Operational Analytics
Monitor data accuracy across CRM, ERP, and billing systems and proactively identify discrepancies.
Support reporting and analysis related to contracting, billing, operational performance, and commercial processes.
Contribute to process improvement initiatives by identifying opportunities to increase efficiency, scalability, and data quality.
Assist in maintaining operational KPIs and performance metrics to support business decision-making.
Key Qualifications & Experience
Must-Have Requirements
1–3 years of experience in Sales Operations, Commercial Operations, Revenue Operations, Billing Operations, Finance Operations, or a related analytical role.
Experience working with CRM, ERP, and billing systems such as Salesforce, NetSuite, HubSpot, or similar platforms.
Strong analytical and problem-solving skills with the ability to investigate discrepancies and identify root causes.
Exceptional attention to detail and commitment to data accuracy.
Strong organizational and communication skills.
Professional working proficiency in English.
Understanding of the commercial impact of operational decisions, including pricing, discounts, and margin considerations.
Preferred Qualifications
Experience in SaaS, cloud infrastructure, AI, or technology companies.
Exposure to contracts, invoicing, billing, collections, or payment processes.
Experience working with reporting or business intelligence tools is an advantage.
Competencies & Behavioral Traits
Analytical Mindset:
Uses data to validate information, identify trends, and support operational decision-making.
Attention to Detail:
Ensures accuracy and consistency across contracts, billing configurations, reports, and operational processes.
Learning Agility:
Demonstrates curiosity and a willingness to learn new processes, systems, and tools.
Collaboration:
Works effectively with peers and cross-functional stakeholders to achieve shared goals.
Ownership & Accountability:
Takes responsibility for assigned tasks, proactively addresses issues, and follows through on commitments.
Adaptability:
Thrives in a fast-paced environment and effectively manages changing priorities and business needs.
Process Improvement Orientation:
Continuously seeks opportunities to improve efficiency, reduce manual effort, and strengthen operational controls.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Delhi, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
As Senior Client Solutions Manager for X in India, you will be the day-to-day link between our advertisers, their agencies and the teams that run their campaigns. You will own client relationships end to end, from planning and launch through to optimisation and review. This is not a coordination-only role. You will step in on campaigns and help with set-up and troubleshooting where it matters or when your judgement says it will move results faster. You are expected to understand how campaigns are built and optimised, explain it clearly to clients, and push back when a request will not deliver the result they want.
Location: Gurgaon (office-based, 3 days a week in office)
What you will do :-
Own and grow relationships with advertisers and agencies on X, acting as their primary point of contact
Understand client business goals and turn them into campaign plans, media plans and proposals
Guide campaign set-up, targeting, creative and budget decisions. Step in hands-on where needed to setup, launch and optimize campaigns
Monitor performance, spot issues early and recommend optimisations that improve results
Prepare and present campaign reports, post-campaign analyses and quarterly business reviews
Handle client and agency queries, objections and escalations calmly and professionally
Work closely with X's partner and product teams to raise requests, access new features and resolve blockers
Support billing, approvals and collections follow-ups with clients and agencies
Bring market and category insights back to the team and help build a stronger book of business in North India
What you bring :-
Must have :-
• 4 to 8 years of experience in client servicing, account management or client solutions within digital advertising, a media agency, an ad platform or a performance marketing team
• Hands-on experience running or optimising paid performance campaigns (for example X, Meta, Google or programmatic)
• Strong command of performance metrics such as CPM, CTR, CPC, CPA, ROAS and conversion tracking
• Confident communicator who can hold a client conversation, handle objections and manage demanding agency stakeholders
• Strong presentation and reporting skills, including building clear decks and campaign summaries
• Comfortable working across clients, agencies and internal teams at the same time
Good to have :-
• Experience on X Ads or other social and video platforms
• Exposure to sectors such as auto, BFSI, gaming, tech or e-commerce
• Existing relationships with agencies or advertisers in North India
Where You Will Work :-
Our office is in Gurgaon, and this role requires 3 days a week in the office. Candidates based in Delhi, Noida or nearby are welcome to apply, provided they are comfortable commuting to Gurgaon.
Why Aleph :-
You will work with leading advertisers and agencies on one of the world's most influential media platforms, as part of a team that values ownership, clear thinking and straight talk. You will have room to grow with the India business as it scales.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Ukraine; Czech Republic; Bulgaria; Latvia; Hungary; Lithuania; Bosnia & Herzegovina; Estonia; Serbia; Poland; Khazakstan; Armenia; Türkiye; Romania; Slovakia
Workplace: Remote
Location: Fully Remote (CET)
Start Date: ASAP
Language: Fluent English required
Type: Full-time (Contractor) – 3-month contract to start, with the opportunity to extend
ABOUT THE OPPORTUNITY
Pragmatike is recruiting on behalf of a fast-growing AI consumer technology company seeking a Lifecycle & CRM Specialist to build and optimize customer communication strategies across the entire user journey.
You'll own lifecycle marketing initiatives designed to improve user activation, subscription conversion, retention, and re-engagement. Working closely with product, marketing, and data teams, you'll develop automated communication flows, audience segments, and personalized campaigns across email, in-app messaging, and push notifications.
This is a hands-on role for someone who combines strong CRM expertise, analytical thinking, and an understanding of consumer subscription products, with the ability to build and execute lifecycle strategies independently.
WHAT YOU'LL DO
- Develop and manage lifecycle marketing programs covering onboarding, activation, subscription conversion, renewals, and win-back campaigns.
- Build automated email journeys and personalized communication flows across the customer lifecycle.
- Identify opportunities to convert free users into paying subscribers through targeted messaging and offers.
- Develop re-engagement campaigns to reactivate inactive users and existing customer segments.
- Create audience segments using behavioral, product, and subscription data.
- Collaborate with product and marketing teams to optimize in-app messaging, push notifications, and other communication channels.
- Design and run A/B tests to optimize messaging, timing, offers, and channel performance.
- Monitor campaign performance, deliverability, and customer engagement metrics.
- Analyze results and connect lifecycle initiatives to revenue, conversion, and retention outcomes.
- Ensure communication strategies comply with applicable privacy regulations and consent requirements.
WHAT WE'RE LOOKING FOR
- Proven experience in lifecycle marketing, CRM, or retention marketing, ideally within a consumer subscription business.
- Hands-on experience building automated campaigns and customer journeys using platforms such as Braze, Customer.io, Iterable, or Klaviyo.
- Strong understanding of customer segmentation, personalization, and lifecycle automation.
- Analytical mindset with the ability to independently build segments, analyze campaign results, and optimize performance.
- Experience managing email deliverability, list health, and campaign performance.
- Understanding of GDPR, CAN-SPAM, consent management, and international communication requirements.
- Strong copywriting skills and the ability to create or refine effective customer communications.
- Ability to develop strategy and independently execute campaigns.
- Excellent written English.
NICE TO HAVE
- Experience with in-app messaging and push notifications across iOS and Android.
- Knowledge of email deliverability, domain reputation, and reactivation of dormant mailing lists.
- Familiarity with subscription billing platforms and associated customer lifecycle events.
- Experience working with consumer applications where customer trust and communication tone are particularly important.
- Experience optimizing subscription revenue and customer lifetime value.
WHY JOIN?
This is an opportunity to build and own the lifecycle marketing strategy of an innovative AI consumer product used by millions of people worldwide. You'll have the autonomy to develop new communication programs, experiment with different approaches, and directly influence subscription growth and long-term customer retention.
The company offers flexible working hours, generous vacation policies, a fully remote work environment, and the opportunity to influence the future of AI-powered consumer experiences.
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You may request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.
Location: Armenia; Czech Republic; Spain; Hungary; Albania; Serbia; Poland; Portugal; Italy; Romania; Slovakia
Workplace: Remote
Location: Valencia, Spain, or Brindisi, Italy, or fully remote within Southern & Eastern Europe (teleworking up to 5 days per week)
Start date: ASAP
Languages: Professional proficiency in English required; Spanish is a plus
Industry: Virtualization / IT Infrastructure / IT Services
Duration: Long Term
ABOUT THE OPPORTUNITY
Pragmatike is hiring a Storage and Backup Engineer to provide engineering expertise and operational support to Storage and Backup infrastructure either within the organization or for partner entities. The role combines architecture, design, implementation, and day-to-day administration, with responsibility for onboarding new services, adapting solutions to evolving technologies and customer needs, and ensuring reliable, secure, and recoverable infrastructure
The ideal candidate is an experienced Storage and Backup Engineer with at least 8 years of handson experience in supporting, designing, managing and optimizing enterprise storage and backup environments. The candidate will work under the guidance of the Team Lead, Infrastructure Operations, and collaborate with other support teams. The candidate is expected to demonstrate strong problem-solving skills, a proactive approach to service improvements and the ability to work independently while supporting a team-oriented environment.
WHAT YOU’LL DO
- Design and implement enterprise storage and backup architectures aligned with business, availability, recovery, capacity, and security requirements.
- Administer and maintain storage arrays, SAN fabrics, and backup platforms, including daily health checks, storage provisioning, host integration, backup client configuration, schedules, retention policies, and replication.
- Plan and execute installations, upgrades, migrations, capacity expansions, and proof-ofconcept deployments, including testing, validation, and rollback procedures. • Monitor and analyze system health, performance, capacity, and backup success; resolve bottlenecks and implement improvements.
- Resolve incidents, problems, and service requests; provide Tier 3 support, lead root-cause analysis, and implement corrective and preventive actions.
- Perform restores and recovery tests, and support disaster-recovery exercises to validate data protection and recovery capabilities.
- Apply security controls, hardening standards, and approved configuration changes in accordance with established policies and change-management procedures.
- Collaborate with vendors and internal teams on maintenance, upgrades, interoperability, and complex issue resolution.
- Develop and maintain tools and scripts to automate storage and backup provisioning, monitoring, reporting, and routine operations.
- Deliver storage and backup projects for the organization and its partner entities, including technical assessments, business cases, project proposals, and operational handover.
- Maintain technical designs, configuration records, runbooks, and recovery procedures; share knowledge and promote best practices within the team.
- Participate in standby/on-call duties, planned maintenance, and other service-coverage arrangements when required.
WHAT WE’RE LOOKING FOR
- Minimum 8+ years of relevant IT work experience in managing and configuring enterprise Storage and Backup environments and related services in a complex heterogenous environment
- Extensive hands-on experience in the administration and troubleshooting of block and file storage systems across multiple vendor platforms (e.g., NetApp, Dell PowerStore, Dell ECS systems)
- Excellent knowledge in the installation and administration of Enterprise Backup systems (e.g., DELL Avamar, PPDM, Data Domain, Veeam B&R and other market leaders in backup solutions)
- Expert-level troubleshooting and problem resolution for storage and backup infrastructures.
- Solid understanding and knowledge of storage technologies (Cisco/Brocade Fabric switches, VSANs, WWPNs, NPIV, multipathing, Fibre channel, iSCSI)
- Strong understanding of data protection, disaster recovery, and best practices in backup and storage management.
- Good understanding and knowledge of networking technologies
- Working Experience in shell scripting and automation tools (e.g., Python, Ansible, Terraform)
- Ability to work under pressure with minimum supervision
- Customer-centric approach to delivery and problem solving
- Good knowledge of ITIL service management methodology
NICE TO HAVE
- Experience with Hyper Converged Infrastructure or Software Defined Storage solutions is an advantage
- Good presentation skills and ability to convey complex technical information to nontechnical audience
- Experience with service reporting and business analytics
- Experience with cloud storage solutions (e.g., AWS S3, Azure Blob Storage)
- Experience with virtualization technologies (e.g., VMware, Hyper-V)
- Industry-recognized certifications in Storage, Backup, or Cloud Technologies.
- Certifications in any programming language or scripting framework (e.g., Python, Ansible, PowerShell).
- ITIL, ISO20000, PRINCE2 certifications
WORKING CONDITIONS
- Teleworking: up to 5 days per week
- On-call: one week per month (rotation depends on the number of team members)
- Overtime must be pre-approved by the client Team Leader
- Overtime rates: 125% of the daily rate Monday to Saturday, and 150% on Sundays and client public holidays
- Stand-by availability for on-call services is included in the daily rate
- Interventions during an on-call period are billed at the overtime rates above
- Overtime and on-call interventions may alternatively be compensated with time off, if mutually agreed by both parties
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role
You will design, build and own the production systems behind Xero’s AI features: the services, pipelines and infrastructure that power LLM-driven and agentic experiences for millions of small businesses every day. This is a software engineering role. You’ll build and operate systems rather than train or tune models, and your architecture decisions will directly shape scale, cost, reliability and how fast our teams ship.
You don’t need a machine learning background. We’re looking for strong production engineers, ideally with experience building LLM or agentic systems, and ML depth can be learned on the team.
Beyond architecture, you’ll lift engineering capability across AI Products by setting standards, mentoring engineers and partnering across Xero to make data usable and systems dependable.
The team
You’ll join AI Products, a diverse, globally distributed team of scientists, engineers, product managers and analysts within our broader Data & AI business.
Engineers here partner closely with Applied Scientists early on to build the interfaces and harnesses that take models into production. They then own the engineering and infrastructure of every ML and AI system shipped into production, from reliability and cost to scale. Together, this collaborative team reduces toil and delivers reliable, intelligent experiences for small businesses.
The team is currently working on
- Production ML and AI engineering: Building and operating the platforms, services and practices that support traditional ML models, generative AI and agentic systems in production.
- JAX (Just Ask Xero): Powering Xero's conversational GenAI assistant and evolving the underlying capabilities to support increasingly sophisticated, context-aware and agentic experiences.
- Intelligent financial workflows: Developing capabilities such as Automated Bank Reconciliation and smart document capture, using ML and AI to match transactions, extract information from bills and receipts, and automate complex tasks.
- XeroForce: Building the platform for AI-powered workflows, enabling agents to plan and execute complex tasks across Xero’s products and supporting reliable, reusable agentic experiences at scale.
- End-to-end AI product experiences: Integrating AI into customer-facing experiences and product workflows, alongside the backend services, orchestration and infrastructure that make them work.
Where and how you can work
Xero offers a flexible hybrid working model designed to blend the collaboration of office life with the autonomy of remote work. You will have access to our modern office spaces, with expectations around office days and collaborative 'boost days' aligned to help your team connect and ship great code effectively.
Here are some of the things we are looking for
- A track record of designing, shipping and operating production-grade backend systems at scale
- Experience building and operating production systems for LLM or agentic workloads (orchestration, tool use, evaluation, guardrails, latency and cost management)
- Strong system design fundamentals and excellent coding in Python, or another language suited to web-scale services (Go, Java, Kotlin, TypeScript)
- Experience with APIs and service design, cloud infrastructure (ideally AWS), CI/CD and observability, with a focus on latency, cost, reliability and SLOs
- Experience running services in production, including on-call and incident response
- Solid SQL and experience with large-scale data processing
- Excellent communication, with the ability to explain complex technical concepts to business and technical audiences
- A coaching mindset and the ability to set engineering standards and mentor other engineers
Nice to have
- Experience operationalizing ML or LLM workloads (inference serving, evaluation pipelines)
- Familiarity with MLflow, PyTorch or TensorFlow, and data orchestration tools
- Distributed processing experience (Spark, Dask)
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
The role
You will design, build and own the production systems behind Xero’s AI features: the services, pipelines and infrastructure that power LLM-driven and agentic experiences for millions of small businesses every day. This is a software engineering role. You’ll build and operate systems rather than train or tune models, and your architecture decisions will directly shape scale, cost, reliability and how fast our teams ship.
You don’t need a machine learning background. We’re looking for strong production engineers, ideally with experience building LLM or agentic systems, and ML depth can be learned on the team.
Beyond architecture, you’ll lift engineering capability across AI Products by setting standards, mentoring engineers and partnering across Xero to make data usable and systems dependable.
The team
You’ll join AI Products, a diverse, globally distributed team of scientists, engineers, product managers and analysts within our broader Data & AI business.
Engineers here partner closely with Applied Scientists early on to build the interfaces and harnesses that take models into production. They then own the engineering and infrastructure of every ML and AI system shipped into production, from reliability and cost to scale. Together, this collaborative team reduces toil and delivers reliable, intelligent experiences for small businesses.
The team is currently working on
- Production ML and AI engineering: Building and operating the platforms, services and practices that support traditional ML models, generative AI and agentic systems in production.
- JAX (Just Ask Xero): Powering Xero's conversational GenAI assistant and evolving the underlying capabilities to support increasingly sophisticated, context-aware and agentic experiences.
- Intelligent financial workflows: Developing capabilities such as Automated Bank Reconciliation and smart document capture, using ML and AI to match transactions, extract information from bills and receipts, and automate complex tasks.
- XeroForce: Building the platform for AI-powered workflows, enabling agents to plan and execute complex tasks across Xero’s products and supporting reliable, reusable agentic experiences at scale.
- End-to-end AI product experiences: Integrating AI into customer-facing experiences and product workflows, alongside the backend services, orchestration and infrastructure that make them work.
Where and how you can work
Xero offers a flexible hybrid working model designed to blend the collaboration of office life with the autonomy of remote work. You will have access to our modern office spaces, with expectations around office days and collaborative 'boost days' aligned to help your team connect and ship great code effectively.
Here are some of the things we are looking for
- A track record of designing, shipping and operating production-grade backend systems at scale
- Experience building and operating production systems for LLM or agentic workloads (orchestration, tool use, evaluation, guardrails, latency and cost management)
- Strong system design fundamentals and excellent coding in Python, or another language suited to web-scale services (Go, Java, Kotlin, TypeScript)
- Experience with APIs and service design, cloud infrastructure (ideally AWS), CI/CD and observability, with a focus on latency, cost, reliability and SLOs
- Experience running services in production, including on-call and incident response
- Solid SQL and experience with large-scale data processing
- Excellent communication, with the ability to explain complex technical concepts to business and technical audiences
- A coaching mindset and the ability to set engineering standards and mentor other engineers
Nice to have
- Experience operationalizing ML or LLM workloads (inference serving, evaluation pipelines)
- Familiarity with MLflow, PyTorch or TensorFlow, and data orchestration tools
- Distributed processing experience (Spark, Dask)
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote - India
Partner Operations Manager
Remote (India), with strong overlap with US business hours
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a:
Senior Partner Operations Manager.
About the Role
Backblaze sells through resellers, OEM/ISV and technology partners, and service providers. The systems behind that (Salesforce, the partner platform, deal registration, tiering, MDF) are only partly built. You will own them and build the rest and assist with setting up the enablement program.
You will be the person leadership trusts when they ask, "Is this pipeline number real?" You will also shape how the partner program runs day to day and how it should run next year. You report to the Head of Partner Operations and Enablement and work closely with the Head of Channel & Partnerships.
What You'll Own
Partner data and attribution
Be the source of truth for partner-related Salesforce data: accounts, opportunities, and sourced vs. influenced attribution.
Define the attribution rules, document them, and enforce them. Resolve conflicts before they reach a forecast call.
Establish and maintain partner data governance standards, including partner classification, account hierarchies, lifecycle stages, ownership assignments, and consistent reporting across Salesforce and the partner platform.
Build the dashboards partner leadership and the field use to run the business, not just view it.
Program mechanics, built to scale
Run deal registration end to end, including intake, validation, conflict resolution, and approval, with clear SLAs.
Manage partner application intake, qualification workflows, approvals, enrollment, agreements, and activation tracking across partner segments. Identify bottlenecks and improve time-to-onboard and time-to-first-revenue.
Help establish the partner enablement function. Stand up the foundations (onboarding paths, certification tracks, a central asset library, and enablement tracking in the partner platform) and measure adoption and time-to-first-deal so enablement ties to partner outcomes.
Run tiering, onboarding, certification, and MDF from request to reconciliation. Measure MDF return on investment and report what's working.
Replace manual steps with Salesforce flows and platform workflows wherever you can.
Commercial operations and partner support
Operationalize partner discount structures, SKUs, quoting, distribution transactions, incentives, and partner compensation or credit reconciliation.
Establish and manage partner operations support processes, including intake, escalation, issue tracking, resolution SLAs, and coordination with internal teams to resolve registration, billing, access, and program-related issues.
Partner platform and migration
Own day-to-day administration of the partner platform (Impartner or its successor): access, workflows, and Salesforce sync.
Be the operational lead on the platform migration, working with IT and RevOps on requirements, data mapping, testing, cutover, and reconciliation.
Insight and business reviews
Build the recurring reporting for internal reviews and partner QBRs, including scorecards, pipeline status, and program health.
Track program KPIs, call out trends, and bring recommendations to the Head of Partner Operations and Enablement. We expect a point of view, not just a report.
The Right Fit
Required
5-8 years in partner, sales, or revenue operations, supporting a channel or partner program.
Advanced Salesforce skills: reports, dashboards, flows, and data hygiene. Admin certification is not required.
Hands-on experience running deal registration, tiering, onboarding, or MDF.
Proven ability to fix root causes in data rather than patch symptoms.
Comfort working across several partner types and stakeholder groups at once.
Clear written English. You will write process docs, explain data decisions, and push back on bad inputs.
Strongly Preferred
Experience with a PRM platforms and with a platform migration or systems consolidation.
Experience working US hours from outside the US.
Background at a cloud infrastructure, storage, or technical B2B company.
This Role Is Not For You If
You want a mature, finished program to maintain. Here you shape the systems as you go.
You need one partner segment to specialize in. This role covers all of them by design.
You're not comfortable saying "this data is wrong" and then fixing it yourself.
Logistics
Remote (India). Must maintain strong overlap with US business hours.
Reports to: Head of Partner Operations and Enablement
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team.
We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include:
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency.
- Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events.
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers.
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements.
- Enabling pricing and Growth experiments with Growth and product teams.
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause.
- Collaborating with Sales, FDEs, Finance and engineers across the company.
Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live systems that handle money.
- The ability to learn a large existing system quickly and to debug complex production issues.
Bonus:
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines.
- Experience working with finance, tax or audit requirements.
- Experience with Kubernetes.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11662 Construction Project Administrative Assistant
Independent Contractor – CPT-11662 Construction Project Administrative Assistant/Business Support VA/Any (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established commercial fireproofing contractor is seeking a detail-oriented Business Support VA to assist its project management team with project documentation, subcontractor compliance, billing support, reporting, and recurring administrative deadlines.
The company manages approximately 100 projects annually and works with numerous general contractors, each with different documentation requirements and construction-management systems.
The ideal candidate will bring strong administrative and project-coordination skills, excellent attention to detail, and the ability to work independently across multiple projects and processes. Direct construction experience is beneficial but not required, as the company has established workflows and will provide training.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Project Documentation & Coordination
Maintain project records, task lists, and deadlines in ClickUp
Organize plans, specifications, forms, and project correspondence
Prepare, track, and follow up on project submittals
Upload and retrieve documents through general contractor portals
Use Bluebeam to review, markup, combine, organize, and export PDFs
Coordinate documentation requests with project managers and general contractors
Monitor and review incoming project-related emails and requests, which will make up a significant portion of the role, to determine their relevance, identify required actions, and route them to the appropriate person.
Conduct preliminary research on project-related inquiries and requests, and coordinate with the estimating team when items require further review or technical input.
Access general contractors’ Procore portals as an invited user to retrieve project information and assist with documentation and coordination requirements.
Assist with the review and administrative processing of ASIs, change orders, and pricing requests received through general contractor portals.
Assist with documenting established workflows, recurring procedures, and solutions to common issues as the newly created position develops.
Billing, Insurance & Compliance Support
Assist with progress billing and draw documentation using approved records
Prepare supporting documents and coordinate lien-waiver requests
Request and track certificates of insurance (COIs)
Assist with company prequalification and contractor registration requirements
Prepare weekly Davis-Bacon/certified-payroll documentation for management review
Compile monthly OCIP/CCIP insurance reporting information as directed
Assist with preparing and submitting the company’s insurance documentation to general contractors and customers when required for project compliance.
Assist with OCIP-related administrative and compliance requirements, including documentation and coordination related to payroll and billing. Training will be provided by the client.
Assist with submitting and tracking project-related lien waivers through general contractor portals, as needed.
Project Closeout & Administrative Support
Organize warranties, closeout packages, and required project documentation
Track missing documents, outstanding submissions, and recurring deadlines
Maintain accurate project files and supporting financial records
Coordinate routine signature requests through DocuSign
Follow up with internal staff and general contractors regarding incomplete items
Provide regular updates on project status, completed tasks, and outstanding requirements
Assist with organizing and providing project warranty information and other closeout documentation required by general contractors or customers.
Help develop and document procedures and training materials for assigned responsibilities to support consistent execution and facilitate future staff onboarding and knowledge transfer.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, project coordination, or operations-support experience required\
Strong document-management and deadline-tracking experience required
Bluebeam or comparable PDF editing and markup experience strongly preferred
ClickUp or comparable project-management software experience strongly preferred
Strong Google Workspace and spreadsheet proficiency required
Construction project administration experience preferred but not required
Familiarity with Procore, Autodesk Construction Cloud, CMiC, or similar systems is a plus
Construction billing, lien waivers, COIs, or contractor compliance experience is a plus
Certified payroll or OCIP/CCIP reporting experience is a plus
Strong attention to detail and ability to maintain confidentiality required
IDEAL CANDIDATE PROFILE
Highly organized, accurate, and detail-oriented
Proactive with strong follow-through across multiple projects
Comfortable navigating different systems and client-specific procedures
Able to work independently and solve routine administrative problems
Strong written and professional spoken communication skills
Resourceful and capable of adapting when instructions or processes vary
Dependable with deadlines and confidential information
Interested in growing into a long-term, full-time position
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
ClickUp – Preferred
Bluebeam Revu or Comparable PDF Software – Training can be provided
Google Workspace / Gmail
QuickBooks Online – Familiarity Preferred; Training can be provided
DocuSign
Procore / Autodesk Construction Cloud / CMiC – Training can be provided
Microsoft Excel / Google Sheets
Work Schedule
Contracted Hours per Week: 20-30 Hours/week (
Expected to increase toward 40 hours/week based on performance and workload
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 5 AM-9 AM MST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Any
Contracted Hours per Week: 20-30 Hours/week (
Expected to increase toward 40 hours/week based on performance and workload
)
Daily Working Time: 5 AM-9 AM MST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written and Professional Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Annapolis, MD
Title:
Medical Director APP Perinatal Operations/Lead Certified Nurse Midwife
Department: OB/Gyn Hospitalists
Reports To: Chair Women’s and Children’s Service Line - Luminis Health
FLSA Status: Exempt
The purpose of this position is to provide perinatal clinical and administrative APP leadership for women’s health services and programs. In addition, this APP leader will serve as a liaison between the CNM delivering providers/OB triage APP’s and service line as well as hospital operational leaders
.
The APP Perinatal Operations Medical Director/Lead Certified Nurse Midwife is responsible for leading and improving the clinical activities of the APP’s engaged in clinical care across our perinatal units as well as guide uniformity in care within all practices that leverage APP’s to deliver perinatal care. In this capacity, the APP Perinatal Operations Medical Director/Lead Certified Nurse Midwife oversees and enforces evidence–based care process’ for inpatient and ambulatory obstetrical patients as outlined by professional society guidelines (ACOG, AWHONN, ACNM) MIEMMS standards, LHAAMC Women’s and Children’s protocols and policies. Ensures clinical access to ambulatory offices for patients desiring midwifery care and ensures appropriate personnel and process’ to advance efficient perinatal throughput across our units.
Responsibilities – Administrative:
·
Attends and participates in OB Hospitalists meetings, Women’s and Children’s Executive Leader’s monthly meetings, Monthly 1:1 with the chair,
leads monthly APP/CNM practice meetings
, Wednesday noon meetings per service rules, Medical Staff meetings per LHOB/Gyn policy, Women’s and Children’s Yearly leadership retreat and meetings associated with strategic planning and initiatives of the service line
·
Orientates, onboards and educates new APP’s to inpatient environment and ensures onboarding of ambulatory APP providers across LHOB/Gyn practices.
·
Review and educate fellow APP’s including CNM’s about practice financials – including billing, coding, collecting and documentation changes
·
In partnership with Ob/Gyn hospitalists for LHAAMC, serves as a safety officer for all perinatal units, primarily OB triage and may serve as a clinical consultant for the ED and medicine service across Luminis Health.
·
Participates in APP, resident and medical student education as defined by the residency program director
·
Develops and resolves conflicts with the CNM and APP OB Triage clinical and call schedules
·
First in chain of communication for APP’s that are perinatal services providers
·
Executes on and enforces quality protocols developed by the Women’s and Children’s Leadership
·
In conjunction with the Perinatal Operations medical director and the OB/GYN Hospitalists, promotes throughput on ALL Perinatal units
Executes on quality improvement projects with guidance from PI team and VP of Women’s and Children’s
·
Enforces Weekly service line meeting, TEAM STEPPS, Electronic Fetal Monitoring certification and Simulation attendance
·
Participates with Women’s and Children’s System Chair in Succession planning for APP leaders and practice members
Participate with OB/Gyn Chief of the Service and Associate Chair for Quality and Safety in Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations
·
Participate in leadership evaluation and program feedback twice yearly
·
CNM’s and APP’s work across several ambulatory settings including general OB/Gyn office practice and Centering Pregnancy in accordance withthe Centering Health Initiative guidelines and inpatient environments including our perinatal units and OB Triage.
·
The APP Perinatal Operations Medical Director/Lead Certified Nurse Midwife models quality care in the above environments, and participates in process improvement initiatives that advance enhanced patient experience, uniformity in care, timely and appropriate documentation to reflect quality care.
·
The APP Perinatal Operations Medical Director/Lead Certified Nurse Midwife
Ensure that care is in scope for all APP providers and up-to-date professional practice agreements are in place
Required Minimum Education.
Board Certified
Required Minimum Experience
: Minimum of 5 years Obstetrics and Gynecology practice experience and demonstrated leadership comptetencies
Per professional society guidelines
Please choose one:
Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities
Pay Range
$95,014.40
—
$208,104 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
Reporting directly to the Finance Enablement Manager, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This position is responsible for supporting the initial review of the monthly open ready to bill opportunities with the associated contracts and preparing the billing requirements for hand off within the team. The review will require detail reviews of complex and simple contracts to identify rates, terms, discounts, and additional key billing requirements. This position requires strong analytical skills, attention to detail, and the ability to efficiently communicate with internal and external stakeholders. This role will include the management of the finance case queue involving review case details to create credit calculations and complex reconciliations. The role will also participate in maintenance of existing documentation with a continuous focus in standardization, efficiency gains and process improvement by inclusion of automations.
Key Responsibilities:
Analyze financial contracts and agreements to ensure compliance with company policies, regulations, and legal requirement. Review contract terms, conditions, and pricing to identify potential risks, inconsistencies, or discrepancies. Monitor contract performance, track financial obligations to ensure billing timelines are met.
Validate rates, discounts, terms, and special conditions across both simple and complex contract structures. Identify variances, discrepancies, and potential revenue leakage, and collaborate with internal teams to investigate and resolve issues.
Collaborate with internal teams, sales, Customer Success, and finance leadership clarify contract terms, expected execution of pricing, and conditions that align with company objectives. Develop and maintain effective relationships with clients, and internal stakeholders to facilitated contract negotiations and resolve any disputes
Prepare monthly reports and forecasts to advise related teams on opportunity conversation, contract performance and revenue recognition requirements deemed required.
Contribute to process documentation, standardization, and continuous improvement initiatives, including workflow enhancements and automation opportunities. Participate in system testing, data quality initiatives, and cross functional projects that improve billing accuracy and operational efficiency
Required Skills & Qualifications:
2-5 years' experience in Business Administration, financial analysis, accounting, or similar fields.
Bachelor's degree in Accounting or Finance preferred.
Proven experience as a financial analyst, contract analyst, or in a comparable or similar role.
Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook
Ability to work with large volumes of complex data across multiple systems (i.e. Tableau, JIRA, and Excel reporting)
AI Fluency and/or use of M365 Copilot
Experience with NetSuite, and Salesforce preferred.
#LI-TW1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $58,000 - $73,000 + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Europe; Brazil; Ireland; Sweden; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; Estonia; Canada; Hungary; APAC; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and DDQ responses from start to finish, prepare the team for diligence meetings, qualify and route inbound leads, and keep our CRM, pipeline reporting, and customer insights accurate. You’ll report to PWS sales leadership and work closely with Business Operations, Solutions, Legal, Compliance, and Product.
THE OPPORTUNITY
- Own RFP and DDQ responses for PWS and xStocks from kickoff through submission: triage incoming questions, route technical and compliance items to Solutions and Compliance, and make sure answers are validated before they go out
- Coordinate contributions from Legal, Compliance, Security, Product, Engineering, and other internal teams, establishing deadlines and driving follow-up to ensure timely, complete responses
- Oversee document assembly and final formatting to ensure every submission is accurate, polished, and delivered on schedule
- Lead internal preparation and alignment for major client presentations, particularly RFP due diligence meetings, and track action items through to resolution
- Qualify inbound leads, including follow-up qualifying questions where needed, and route them promptly to the right salesperson or to self-serve onboarding
- Maintain Attio CRM data integrity, ensuring accounts, contacts, deal stages, and client outreach activity are accurate and consistent with Salesforce and other teams’ systems
- Build and maintain pipeline reporting in Attio, including stage definitions, funnel metrics, and forecast inputs, and prepare materials for weekly pipeline reviews
- Manage the handoff from signed deal to onboarding, confirming contracts, pricing, and billing details are in place so Solutions and Finance can start without chasing information
- Produce weekly customer insights from call notes and CRM activity, summarizing product requests, competitor feedback, and pricing feedback, and communicate emerging trends to Sales, Product, and leadership
- Develop and maintain a library of approved RFP and DDQ responses, and use it with AI tools to draft accurate, consistent first-pass answers
- Identify process gaps and implement better workflows, automating repetitive work where possible
- Perform additional duties and responsibilities as assigned
WHAT YOU BRING
- 3+ years of experience in sales operations, sales support, or proposal management, ideally within banking, fintech, financial services, or crypto
- Experience managing RFPs, DDQs, security or compliance questionnaires, or other complex documents with many contributors
- Proven ability to drive deadlines and coordinate cross-functional stakeholders across Legal, Compliance, Security, Product, and other teams
- Hands-on experience with a CRM platform (Attio experience is a plus; Salesforce or HubSpot experience is transferable)
- Comfort building simple reports and dashboards
- Excellent writing, editing, and document formatting skills
- Clear, confident communication with senior internal stakeholders and external clients
- Understanding of institutional and B2B sales cycles in financial services
- Interest in crypto and digital assets (prior industry experience is not required)
- Proactive, process-oriented approach, with the ability to identify issues and implement effective solutions
- Rigorous attention to detail
NICE TO HAVES
- Background in banking, institutional sales, or B2B infrastructure and API products
- Familiarity with vendor due diligence and security questionnaires
- Experience using AI tools or workflow automation to speed up repetitive sales or operations work
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
At Catawiki, our Platform Horizontal has evolved from solely managing the cloud into a broad function supporting Reliability, Developer Experience, Security, and Quality. We take a holistic approach to creating systems and tools that help developers deliver applications seamlessly and reliably without getting bogged down in infrastructure complexity.
As a
Platform Engineer
, you’ll work at the intersection of development, infrastructure, and operations. You’ll help shape and execute our long-term platform vision, empowering Catawiki teams to deliver value to customers with speed, reliability, and security.
What You'll Do
You’ll build and improve the platform capabilities that enable our engineering teams to develop, deploy, and operate applications effectively at scale.
Build a self-service developer platform
with a particular emphasis on developer experience, designing and maintaining platforms that abstract complexity and give teams the tools to deploy, monitor, and optimise their applications.
Orchestrate cloud-native infrastructure
, manage Kubernetes clusters and other cloud resources, focusing on performance, scalability, and cost efficiency through FinOps practices.
Boost developer productivity
by building and enhancing CI/CD pipelines, GitOps workflows, and reusable templates that accelerate development and deployment cycles.
Drive reliability and scalability
through applying practices for fault tolerance, disaster recovery, and scaling so applications run smoothly under changing conditions.
Improve platform operations
usage and enhance our observability stack to monitor platform health and resolve incidents proactively.
Collaborate and innovate
by partnering with product teams to understand their needs, build simple and impactful solutions, and champion cloud-native best practices across Catawiki.
What You'll Bring
You measure what matters, introduce changes gradually, and treat failure as a normal part of learning. You use tooling and automation wherever possible to reduce toil, and enjoy sharing knowledge with others.
Cloud-native expertise
: At least 5 years of production experience with Kubernetes, container orchestration, and cloud platforms such as GCP, AWS, or Azure.
Automation mindset
: Experience automating workflows and CI/CD pipelines and working with infrastructure-as-code tools such as Terraform or Ansible.
Observability experience
: Hands-on experience using and maintaining tools such as Prometheus, Grafana, ELK, or OpenTelemetry to improve reliability and performance.
Strong ownership
: You proactively address platform issues and work toward long-term scalability and resilience.
Collaborative approach: You work effectively with developers and cross-functional teams to align goals and deliver impactful yet simple solutions.
Continuous learning
: You keep developing your knowledge of cloud-native tools, technologies, and practices in a fast-moving ecosystem.
How We Work
The Platform Horizontal supports engineering teams across Catawiki by reducing infrastructure complexity and providing reliable, secure, and scalable foundations.
We collaborate closely with product teams to understand their challenges and improve their development experience.
We favour self-service capabilities, reusable solutions, automation, and measurable, gradual improvements.
We share knowledge and treat reliability, security, quality, and developer experience as shared responsibilities.
Where You'll Be
This is a
Hybrid
role based in Lisbon.
You will work from our
Lisbon Hub
a minimum of 2 days per week.
This role is open to candidates worldwide. For selected candidates, Catawiki
can provide visa sponsorship and relocation support to the relevant location
, subject to eligibility and applicable restrictions.
In Return
You’ll be part of an enthusiastic, highly motivated team of
800+ Catawikians
.
A competitive
Annual Gross Base Salary
depending on your level, competencies, and overall experience.
Meal Allowance Card
stipend per working day, in addition to salary.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a Customer Activation Manager for Ramp Accounts Receivable https://ramp.com/accounts-receivable, which brings the work behind getting paid into one connected workflow. You will help finance teams make invoicing, follow-up on unpaid balances, payment matching, and accounting handoffs useful and repeatable. You will own the customer-facing implementation and adoption plan, partner with the broader account team and specialists as needed, and help build a clear playbook for future launches. This role is a strong fit for a customer success or implementation professional who understands finance workflows and enjoys creating structure as a product grows.
WHAT YOU’LL DO
- Discover how customers create invoices, follow up on unpaid balances, match payments, handle exceptions, and update their accounting records.
- Choose a practical first workflow with the customer, then lead the plan from setup through first use, training, and repeat adoption.
- Align Controllers, AR operators, account teams, and technical partners on prerequisites, responsibilities, decisions, and timelines.
- Identify and resolve adoption blockers, and escalate payment-matching or accounting integration issues with clear evidence and context.
- Communicate customer progress and value in terms of time saved, visibility, and a more reliable invoice-to-cash process.
- Document customer learnings in reusable discovery, onboarding, and handoff practices.
WHAT YOU’LL NEED
- Roughly 3+ years of relevant experience in customer success, onboarding, implementations, or a related customer-facing role; level is flexible based on experience.
- A record of personally leading post-sale implementation or workflow adoption from discovery through first use and continued use.
- Ability to map a finance workflow, find manual handoffs or blockers, and turn the findings into a practical customer plan.
- Clear communication with finance stakeholders and cross-functional partners, including ownership of next steps and thoughtful escalation.
- Comfort working without a mature playbook and improving the process for future customers.
NICE TO HAVES
- Direct experience with accounts receivable, invoicing, billing, collections, cash application, or payment matching.
- Familiarity with accounting software, ERP integrations, or accounting-system handoffs.
- Experience in finance software or with finance-led customer implementations.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Задачи:
- Реализация подписки с нуля: in-app покупки для iOS/Android (StoreKit 2, Google Play Billing), веб-оплата через Stripe, ЮKassa/CloudPayments для РФ, проверка чеков, вебхуки, единая система доступа к платным функциям.
- Разработка и развитие продукта на Flutter (web + iOS/Android) и бэкенде на NestJS.
- Работа с AI-функциями, включая ИИ-агента, автотегинг и поиск.
Требования:
- Опыт работы с Flutter/Dart от 2 лет в продакшене, наличие приложений в App Store / Google Play, знание BLoC/Cubit.
- Опыт работы с Node.js/TypeScript (NestJS или похожий фреймворк), REST API, PostgreSQL (схемы, миграции, индексы).
- Опыт интеграции платежей и подписок: IAP или платёжные шлюзы, вебхуки, идемпотентность.
- Владение Git, проведение code review, работа через pull requests.
- Активное использование AI-инструментов (Claude Code, Cursor, Copilot), умение ставить задачи AI-агентам и проверять их код.
Будет плюсом:
- Опыт работы с Supabase (RLS, Auth, Edge Functions), Firebase (FCM, Analytics).
- Знание RevenueCat, Superwall, Adapty.
- Навыки работы с Docker, nginx, GitHub Actions, базовый уровень Linux/SSH.
- Опыт работы с Redis, RabbitMQ, Socket.io, Elasticsearch.
- Опыт работы с продуктом на двух рынках (РФ и международный): разные платёжные системы, сторы, юридические лица.
- Интеграции с LLM (OpenAI API, промпты, structured output).
Условия:
- Неполный рабочий день.
- Возможна удалённая работа.
О проекте:
Project × — небольшой международный стартап, создающий AI-платформу для полного цикла творческого производства. Платформа помогает брендам и агентствам находить и собирать команды под задачи, а креативным специалистам — показывать портфолио и получать релевантные предложения. Система объединяет портфолио, open calls, подбор специалистов, управление производством, индустриальное медиа и инструменты репрезентации проектов.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Job Summary
We are seeking a highly organized and detail-oriented Telecom and Mobility Management Analyst
with a focus in mobile device logistics and carrier services to join our IT Asset Management team. As the Telecom and Mobility Management Analyst, you will play a critical role in managing and optimizing DoorDash’s global mobile portfolio. This role will focus on managing the full lifecycle of mobile devices and overseeing carrier services across all global regions. The ideal candidate will work cross-functionally with our Support teams and Client Platform Engineering teams, particularly those supporting various Mobile Device Management (MDM) solutions such as Mosyle, SOTI, etc.
What You'll Be Doing
Serve as the primary point of contact for all global mobile carrier relationships.
Manage procurement, activation, and cancellation of carrier services and lines.
Monitor mobile usage, costs, and invoices; identify and resolve billing discrepancies.
Negotiate carrier contracts and ensure service-level agreements (SLAs) are met.
Maintain inventory of active lines, SIM cards, serial #’s and associated device plans.
Oversee end-to-end lifecycle of mobile devices – procurement, deployment, tracking, maintenance, upgrades, and disposal.
Ensure accurate asset records in ITAM systems and compliance with internal standards.
Support logistics and fulfillment of mobile devices for new hires, replacements, or regional initiatives.
Partner with Support teams to ensure timely fulfillment and support for mobile device requests.
Collaborate closely with Client Platform teams on MDM policy enforcement, enrollment automation, and compliance.
Manage onboarding/offboarding processes related to mobile device allocation and recovery.
Generate reports on mobile asset inventory, carrier usage, cost trends, and policy compliance.
Maintain and update process documentation, user guides, and knowledge base articles related to mobile services.
The Expertise and Skills You Bring
5+ years of experience in IT Asset Management, Telecom Expense Management, or similar field.
Working knowledge of mobile carrier platforms, contract structures, and device procurement.
Experience with at least one MDM platform (e.g., Mosyle, Intune, Jamf, AirWatch).
Strong collaboration and communication skills; ability to work across global teams.
Proficient with ITSM/ITAM tools (e.g., ServiceNow, Freshservice, Jira) and Excel.
Experience in a multinational organization with global device and carrier management.
Ability to communicate effectively with cross-functional teams and end users.
Proven experience managing vendor relationships and negotiating contracts.
Excellent analytical, problem-solving, and organizational skills.
Exceptional communication skills with the ability to collaborate effectively across diverse teams.
Proficiency in PowerPoint, Google Suite, JIRA or other related project management tools
Ability to work independently and as part of a team in a fast-paced environment
Detail oriented, problem solver & resourceful
Next Steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please submit your application in English
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Amsterdam, Netherlands
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
leadГеография найма не уточнена
ГибридMississauga, Ontario
УдалённоWe consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance; APAC
Lisbon, Portugal; can provide visa sponsorship and relocation support to the relevant location
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief