Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Intercom’s Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Intercom’s suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
2–4+ years in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Edmonton, Alberta, Canada
Bradken
is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a workforce of more than 3,000 employees, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market.
About the role
The Operations Administrative Assistant is responsible for reporting, tracking, coordinating, and maintaining key projects within the manufacturing group. The role supports manufacturing operations through KPI reporting and ERP data management. The Administrative Assistant provides administrative, reation, reporting, procurement support and general office administration. The role also supports reception management, mail distribution, and acts as backup for key roles as required.porting and coordination support to the Edmonton leadership team. Responsibilities include ERP administration, timecard processing, document control, meeting coordination.
In this role you will:
Report on production KPIs and departmental metrics.
Assist with ERP data management and reporting requirements.
ERP timecard entry.
Manage incoming and outgoing mail, enter production data and reports, prepare CAPEX documentation and presentations, and maintain office supplies.
Support recruitment activities as directed by the Site Manager.
Support key manufacturing priorities. Assist with ERP data management and reporting requirements.
Produce month-end reports for the Site Manager.
Provide administrative support for manufacturing as directed.
Collaborate with manufacturing teams to achieve departmental objectives.
Support supervisors and managers with reporting and administrative requirements.
Provide backup for the Operations Technician, prepare weekly schedules, and coordinate overtime call-outs.
Promote a culture of safety, quality, and continuous improvement.
Perform other duties as assigned.
Schedule:
Monday to Friday schedule with work hours 7:00am to 3:30pm.
You will have:
Qualifications:
Minimum Grade 12 diploma or equivalent.
Post-secondary education is preferred.
Office Administration Certificate and/or equivalent experience.
Experience:
Experience using Microsoft Office applications.
Experience supporting manufacturing or industrial operations.
Experience with reporting and administrative functions.
Administrative assistant experience is an asset.
Skills and Knowledge:
Advanced data entry skills (Microsoft Office, Excel and Word and Power Point).
Strong organizational and multitasking abilities.
Ability to prioritize work and meet deadlines.
Strong written and verbal communication skills.
Knowledge of ERP systems and manufacturing reporting.
Excellent customer service skills.
Why join Bradken?
We believe our people are our greatest asset. Keeping our team safe and healthy; physically and mentally has always been our top priority.
We encourage and support dynamic and flexible work options to promote a healthy balance and let you get the most out of your time.
Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We live by our values of
Challenge
,
Customer
and
Communication
– they drive us to constantly
move forward
, to
adapt
and to
thrive
.
Bradken is one of the world’s leading solutions providers for mining equipment parts. We specialize in the innovative design and manufacture of cast and fabricated iron and steel products for the mining and resources sector, and we also expertly serve rail and transit, energy, structural and industrial casting and defence markets.
We offer:
Successful applicants will be eligible for the following on
DAY 1 of Employment
:
Full Health, Dental, and Vision benefits
Life and AD&D coverage
Short-Term and Long-Term Disability coverage
Paid Vacation
Successful applicants will be eligible for the following after 90 days of employment:
RRSP with a company match
Employee Training and Education Reimbursement opportunities
Other Benefits:
This position qualifies for eligibility to receive annual bonuses.
How we hire
:
Before commencing employment
, you will be required to complete a background check and pre-employment medical.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance and business needs.
*While we thank all applicants for their interest, only candidates in consideration for the role will be contacted.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for European Portuguese (pt-PT). You’ll translate software UI text and online marketing content from English into clear, natural European Portuguese that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Portuguese-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Portuguese translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural European Portuguese for the intended audience.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Portuguese translator to share work and maintain continuity when you are unavailable.What you'll need to be successful
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into European Portuguese.
- Demonstrated professional experience translating online marketing content into European Portuguese.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of European Portuguese (pt-PT) and strong comprehension of English source content, demonstrated through relevant professional work; Brazilian Portuguese is not the target variant for this role.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for Italian (IT). You’ll translate software UI text and online marketing content from English into clear, natural Italian that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Italian-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Italian translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural Italian for the intended audience.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Italian translator to share work and maintain continuity when you are unavailable.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into Italian.
- Demonstrated professional experience translating online marketing content into Italian.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of Italian and strong comprehension of English source content, demonstrated through relevant professional work.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for Spanish, with the precise regional variant European Spanish (es-ES). You’ll translate software UI text and online marketing content from English into clear, natural Spanish that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Spanish-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Spanish translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural Spanish for the intended audience and confirmed regional variant.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Spanish translator to share work and maintain continuity when you are unavailable.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into Spanish.
- Demonstrated professional experience translating online marketing content into Spanish.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of the confirmed Spanish variant and strong comprehension of English source content, demonstrated through relevant professional work.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
The role will lead Fin’s New Business organization in North America, a team of Account Executives and their front-line managers responsible for new logo and new revenue growth across the SMB and Mid-Market segments. Reporting to the VP, NAMER Sales, this person owns the new business strategy, operating plan, and results for the region, and is accountable for building and running a high-performing, multi-layered sales organization.
We are looking for a seasoned second-line leader who excels at hiring and developing sales managers, inspiring a large team, and partnering cross-functionally to build efficient, repeatable, and customer-centric sales processes. This leader will play a central role in shaping and executing our value-led sales strategy and in scaling the NAMER new business engine.
For this big challenge, we are looking for an innovative, agile, and resilient Sales Leader to help us write the next chapter in the AI-first customer support space.
What will I be doing?
Sales Strategy & Planning:
Partner with the VP, NAMER Sales and senior leadership to define the new business strategy for North America across SMB and Mid-Market.
Own segment planning: territory and capacity design, headcount plans, quota setting, and resource allocation across teams.
Translate company goals into regional operating plans and tactics that reflect market dynamics and the Fin opportunity.
Leading Leaders:
Hire, coach, and develop a team of front-line Sales Managers; raise the bar on how they recruit, ramp, and manage their Account Executives.
Build a strong leadership bench and a culture of accountability, rigor, and continuous improvement.
Pipeline, Forecasting & Execution:
Own the regional new business forecast; drive forecast accuracy and pipeline discipline across all teams.
Inspect pipeline health, deal progression, and conversion, and intervene on strategic deals where needed.
Analyze sales metrics to identify trends, optimize process, and improve productivity and win rates.
Cross-Functional Collaboration:
Partner with Marketing, SDR, Product, Sales Engineering, Enablement, RevOps, and Customer Success on go-to-market strategy, pipeline generation, and a seamless customer experience.
Represent NAMER New Business in company planning and ensure alignment on goals, budgets, and investments.
Customer Focus:
Maintain a deep understanding of customer needs, the competitive landscape, and market trends to help teams win.
Ensure customers are handed off to the Relationship Management team thoughtfully, always keeping the customer experience top of mind.
What skills do I need?
5+ years in a quota-carrying new business IC role with proven success. Must demonstrate direct experience running strategic deals 6 and 7 figure deals (involving procurement, legal, security, executive selling)
5+ years of sales management experience. (2 years in second-line leadership)
Track record of building and scaling new business organizations across multiple segments with a mix of velocity and strategic selling (SMB and/or Mid-Market)
Demonstrated success developing and executing outbound sales strategies, ideally within a product overlay or co-prime selling environment.
Exemplary new business sales acumen; experience with Command of the Message and MEDDPICC a plus
Strong command of forecasting principles and a track record of accurate revenue forecasting at the regional level
Experience developing GTM strategy and building and executing operational plans (capacity, territory, quota, headcount)
Excellent communication skills across a variety of mediums (written, verbal, presentation, interpersonal), including executive-level communication
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the Greater Chicago Area is $372,600-$445,050. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Cluj-Napoca, Romania
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
MAIN PURPOSE OF ROLE
The Partner Engagement Team is responsible for measuring, monitoring, and optimizing performance of suppliers within a particular set of languages. Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables. This Team is responsible for understanding customer capacity requirements as communicated by the Program Squads and liaising with Talent Procurement to ensure such capacity requirements can be met. As part of ensuring capacity, the Partner Engagement Team will monitor supplier utilization and advise supplier selection to the Program Squads accordingly.
MAIN DUTIES
The following is a non-exhaustive list of responsibilities and areas of ownership of Partner Engagement Specialist:
Through engagement with Program Squad, make data-driven decisions regarding the most suitable suppliers for standard service offerings. Suitability may be based on quality, OTD, market / language strategy, capacity needs, content specialty, or client specific requirements.
Lead communication and onboarding of suppliers to new client programs, ensuring availability and suitability for such work.
Maintain supplier skilling as it pertains to clients / Pantheon (proprietary) programs.
Monitor utilization to ensure supplier usage is in alignment with strategies as defined by Program Operations, Partner Success, and Language Operations. Engage with Program Squads should adjustment in resource usage be necessary.
Communicate with and support Talent Procurement in the creation of new recruitment campaigns to identify and onboard new suppliers to Welocalize.
Ensure regular quality measuring of suppliers in alignment with Welocalize LQA strategy.
Monitor and flag suppliers performing beneath defined Welocalize thresholds. Supplier performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc.
Initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. If QIP is deemed unsuccessful, inform Talent Procurement.
For existing service offerings, liaise with Program Squad to understand customer capacity requirements and take appropriate actions to ensure such requirements are consistently met.
Responsible for overall performance (internal & external resources) of the languages, capacity planning, resource utilization, OTD, and quality.
Hardware and logistics
.
Handle device assignment, shipment, return and reconciliation, plus security key issuance and revocation, with an accurate asset register.
Incidents and compliance. Triage access and device issues, maintain runbooks and SOPs, and enforce GDPR/CCPA privacy controls. Produce audit-ready evidence for ISO 27001 and SOC 2, and carry out background and location-eligibility checks under the client’s vendor requirements.
Reporting and improvement. Track SLAs such as time-to-provision, deprovisioning timeliness and MTTR, and look for automation to cut cycle time and errors.
REQUIREMENTS
Education & Experience
Minimum of a BA/BS degree or equivalent experience.
Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends.
Adept at data literacy; ability to understand and utilize data to make decisions of moderate complexity.
Flexible attitude with the ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment.
Problem-solving mindset that can proactively assess and mitigate risk.
Can work within a team, contributing to the team's success, or work independently as needed.
Ability to prioritize ongoing projects based on business needs and urgencies that can arise.
Excellent communication skills (written and verbal, fluent in English).
Minimum of a BA/BS degree or equivalent experience.
Proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry
Key Competencies
Is a strong listener and effective collaborator.
Understands the importance of Objective & Key Results (OKRs) and is Results Orientated
Actively drives
Performance and Delivers results.
Proactively
develops clear solutions to moderately complex problems
Location: San Francisco, CA
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for an Account Executive, Federal - State & Local to drive new business and expand Figma’s presence across State & Local government agencies. As the first dedicated State & Local Account Executive at Figma, you will help define Figma’s initial go-to-market approach for State & Local government, establishing the strategies, process, and best practices that will guide future sales hires.
This role requires proactive pipeline generation, strategic account management, and the ability to navigate complex State & Local buying processes. You will work closely with Design, Product, Engineering, and IT leaders to understand their priorities, demonstrate Figma’s value, and grow adoption across their organizations. This is an opportunity to help shape Figma’s State & Local sales strategy, learn from leading sellers, and build a strong network of cross-functional partners.
This is a full-time role that can be held from our San Francisco hub or remotely within the Pacific US time zone.
What you’ll do at Figma:
Own a named book of State & Local accounts, driving acquisition, expansion, and retention to exceed quarterly and annual sales targets
Build pipeline through outbound prospecting, territory planning, account mapping, partner collaboration, and public sector engagement
Develop strategic account plans aligned with agency priorities, funding sources, budget cycles, and purchasing timelines
Lead multi-stakeholder sales cycles, building executive sponsorship and internal champions while navigating security, accessibility, and SLED procurement requirements
Partner with Solutions Engineering, Customer Success, Marketing, and channel teams to demonstrate value, advance opportunities, and drive adoption
Win foundational government customers, establishing reference accounts and success stories that define Figma’s value across State & Local government
Own RFP strategy and proposal execution, mobilizing internal stakeholders under tight deadlines to win competitive government bids
Make accessible citizen experiences central to the value story, showing how Figma helps agencies modernize digital service delivery and better serve their communities
We'd love to hear from you if you have:
8+ years of enterprise sales experience, including significant SaaS experience selling into State & Local government agencies
Consistent success acquiring new accounts, expanding existing relationships, and exceeding sales targets, supported by proactive outbound prospecting and strategic territory development
Experience managing complex sales cycles of six months or longer, with an understanding of SL budget cycles, procurement requirements, and reseller and channel partner ecosystems
Demonstrated ability to build trust with executives, technical teams, and agency or institutional leaders, aligning solutions to organizational priorities through effective discovery, qualification, and value-selling
Strong communication, negotiation, and account planning skills, with a structured sales methodology and the ability to manage competing priorities across a territory
While it’s not required, it’s an added plus if you also have:
Established relationships within the assigned SL territory and experience co-selling with resellers, systems integrators, or other public sector partners
Understanding of public sector requirements for data privacy, accessibility, and security
Demonstrated success in a changing environment or building an emerging sales motion, with certification or formal training in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$165,000
—
$190,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
The role will lead Fin’s New Business organization in North America, a team of Account Executives and their front-line managers responsible for new logo and new revenue growth across the SMB and Mid-Market segments. Reporting to the VP, NAMER Sales, this person owns the new business strategy, operating plan, and results for the region, and is accountable for building and running a high-performing, multi-layered sales organization.
We are looking for a seasoned second-line leader who excels at hiring and developing sales managers, inspiring a large team, and partnering cross-functionally to build efficient, repeatable, and customer-centric sales processes. This leader will play a central role in shaping and executing our value-led sales strategy and in scaling the NAMER new business engine.
For this big challenge, we are looking for an innovative, agile, and resilient Sales Leader to help us write the next chapter in the AI-first customer support space.
What will I be doing?
Sales Strategy & Planning:
Partner with the VP, NAMER Sales and senior leadership to define the new business strategy for North America across SMB and Mid-Market.
Own segment planning: territory and capacity design, headcount plans, quota setting, and resource allocation across teams.
Translate company goals into regional operating plans and tactics that reflect market dynamics and the Fin opportunity.
Leading Leaders:
Hire, coach, and develop a team of front-line Sales Managers; raise the bar on how they recruit, ramp, and manage their Account Executives.
Build a strong leadership bench and a culture of accountability, rigor, and continuous improvement.
Pipeline, Forecasting & Execution:
Own the regional new business forecast; drive forecast accuracy and pipeline discipline across all teams.
Inspect pipeline health, deal progression, and conversion, and intervene on strategic deals where needed.
Analyze sales metrics to identify trends, optimize process, and improve productivity and win rates.
Cross-Functional Collaboration:
Partner with Marketing, SDR, Product, Sales Engineering, Enablement, RevOps, and Customer Success on go-to-market strategy, pipeline generation, and a seamless customer experience.
Represent NAMER New Business in company planning and ensure alignment on goals, budgets, and investments.
Customer Focus:
Maintain a deep understanding of customer needs, the competitive landscape, and market trends to help teams win.
Ensure customers are handed off to the Relationship Management team thoughtfully, always keeping the customer experience top of mind.
What skills do I need?
5+ years in a quota-carrying new business IC role with proven success. Must demonstrate direct experience running strategic deals 6 and 7 figure deals (involving procurement, legal, security, executive selling)
5+ years of sales management experience. (2 years in second-line leadership)
Track record of building and scaling new business organizations across multiple segments with a mix of velocity and strategic selling (SMB and/or Mid-Market)
Demonstrated success developing and executing outbound sales strategies, ideally within a product overlay or co-prime selling environment.
Exemplary new business sales acumen; experience with Command of the Message and MEDDPICC a plus
Strong command of forecasting principles and a track record of accurate revenue forecasting at the regional level
Experience developing GTM strategy and building and executing operational plans (capacity, territory, quota, headcount)
Excellent communication skills across a variety of mediums (written, verbal, presentation, interpersonal), including executive-level communication
*Proof of eligibility to work in the United States is required.
The OTE salary range for candidates within the San Francisco Bay Area is $414,000-$494,500 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are seeking a highly organized and proactive Sr. Executive Assistant to support senior leadership within the CEO office, including operating within a Co-CEO leadership model. This role provides high-level administrative support and ensures key projects, budgets, travel, and events run seamlessly — managing complex, ever-changing calendars with responsibility for multifaceted coordination. The ideal candidate brings experience or familiarity with communications and executive affairs, enabling them to operate confidently in a fast-paced environment.
THE OPPORTUNITY
- Work in lockstep with other EAs within the CEO office, understanding the unique dynamics of a Co-CEO leadership model — sharing information, coordinating responsibilities, and maintaining seamless executive support across leaders.
- Build relationships with the broader team while acting as a gatekeeper for the executives; anticipate needs and potential issues before they arise, planning for multiple contingencies and implementing solutions with minimal direction.
- Manage an exceptionally complex and ever-changing executive calendar, balancing competing priorities and making thoughtful decisions on behalf of the CEO; coordinate meetings, handle logistics, manage competing deadlines, and review incoming requests to ensure they're on the Executive's radar with all necessary information.
- Prepare comprehensive briefing materials for meetings, speaking events, and travel, along with agendas, minutes, and organized records of key projects and initiatives.
- Coordinate all aspects of domestic and international travel — commercial and private aircraft, ground transportation, accommodations, visas, and customs requirements — and serve as the primary point of contact for private aviation providers, managing flight schedules, passenger manifests, and catering.
- Monitor travel plans proactively, adjusting logistics in real time to accommodate changing business priorities, weather events, operational delays, or other unforeseen circumstances.
- Coordinate cross-functional projects and events — including timelines, deliverables, stakeholder engagement, and partnering with events, security, and other teams — while identifying opportunities to streamline processes and enhance executive effectiveness.
- Track and oversee team tasks, budgets, and meeting schedules to ensure deadlines and deliverables are met, and support onboarding and ramp-up for new team members.
- Process expense reports, purchase orders, budget reconciliations, and receipts/invoices with accuracy and timeliness, along with additional duties as assigned.
WHAT YOU BRING
- 8+ years of proven experience as an executive assistant, administrative manager, or similar role supporting senior leadership, ideally within a CEO office or multi-executive leadership structure.
- Ability to maintain confidentiality, exercising discretion and professionalism when handling sensitive information.
- Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced setting with strong personalities and demanding timeframes.
- Natural talent for improving processes and bringing order out of chaos, remaining calm during periods of disorganization.
- Strong sense of urgency when projects are assigned, with the ability to complete tasks quickly while anticipating the next one in short succession.
- Highly proficient with Google Suite, MS Office Suite, Adobe Suite, MacOS, and generally tech savvy.
- Familiarity with communications strategies, executive affairs, and leadership environments.
- Excellent written and verbal communication skills.
- Flexibility in approach — this business operates across all time zones.
NICE TO HAVES
- Experience in budget tracking, travel coordination, event planning, and stakeholder engagement.
- Comfort working across multiple teams, time zones, and with external partners.
- A proactive, problem-solving mindset with a focus on efficiency.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Dubai
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Delivery Success Executive (DSE) owns an assigned portfolio of customers and is accountable for both successful delivery and long-term commercial growth. The role combines portfolio management and delivery governance with deep product expertise and a clear commercial mandate: retention and expansion.As trusted advisors, DSEs use expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every solution is aligned with customer needs, and delivering measurable business value.The role is based in Dubai.Responsibilities:Product ExpertiseServe as a product knowledge carrier for the assigned portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem.Proactively advise customers and partners on optimal solution approaches and platform capabilities.Help customers achieve their desired business outcomes through strong product adoption, value realization, and high ROI.Portfolio & Project ManagementOwn an assigned portfolio of customers, overseeing their implementation projects and ongoing engagements.Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.Delivery Governance & AssuranceEnforce delivery standards, methodologies, and reporting frameworks across the portfolio.Control and audit delivery processes, identifying early red flags to prevent delivery and launch-related issues.Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.Risk & Solution OversightWork closely with Delivery Assurance Architects to validate both technical and functional aspects of solutions.Identify risks across the portfolio and drive mitigation strategies.Knowledge & Best PracticesCapture lessons learned, integrate them into the Center of Delivery Excellence framework, and mentor team members and partners.Customer Success & Commercial GrowthDevelop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success.Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell.Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience.Customer & Partner EngagementAct as the key contact and trusted advisor for customer executives across the assigned portfolio, communicating effectively with stakeholders at every level, including C-level.Provide portfolio-level visibility and transparency through governance meetings and reporting.Requirements:Proven experience in program/portfolio management across multiple projects.3+ years in B2B Customer Success, Account Management, or Project Management with enterprise accounts.Proven track record of driving adoption and value realization, and supporting retention and account growth (renewals, cross-sell, upsell).Deep Creatio platform expertise (functional and technical) and knowledge of competing low-code/no-code platforms.Ability to conduct high-level solution estimations and guide teams in applying best practices.Strong client-facing and stakeholder management skills, including communication at CxO level.Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues to resolution.Structured thinking, flexibility, and strong result orientation.Fluent English (required); additional languages may be required based on geography.Nice to have: experience taking part in commercial negotiations and renewal discussions. Ability to travel for customer meetings and onsite engagements as needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Mexico
Company Background
Our client is a leading global provider of advanced analytics, technology solutions, and clinical research services for the life sciences industry. The company combines large-scale healthcare data with AI-powered analytics to accelerate drug development, clinical trials, and commercialization for pharmaceutical and biotech companies. It was named to Fortune’s World’s Most Admired Companies list in 2026.
Project Description
Our client is looking for a Full-stack Engineer to contribute to full-stack development initiatives in the healthcare advertising domain. The specialist will work as part of a Scrum-based team, collaborating on solution design, development, documentation, API integrations, and application improvements.
Technologies
C#
.NET
Vue.js (or another frontend framework)
API
SQL
AWS
What You'll Do
Develop and maintain application features using .NET, SQL, AWS, and Vue.js (or another modern frontend framework);
Participate in technical discussions and contribute to solution design and project documentation;
Develop and support API integrations with other services;
Contribute to application performance optimization;
Participate in technical reviews and collaborate with the team on implementation approaches;
Communicate with client stakeholders when needed and take responsibility for assigned tasks;
Job Requirements
4+ years of experience as a Full-stack Engineer;
Solid hands-on experience with backend development using C# / .NET;
Experience with Vue.js or another modern frontend framework;
Experience with SQL databases;
Experience with API development and integrations;
Experience with AWS;
Ability to participate in technical discussions and work with project documentation;
Ability to work independently on assigned tasks and collaborate with the team;
Good verbal and written communication skills;
English level: B2 or higher;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Espoo
Workplace: OnSite
Role highlights:
- Location: Espoo, Finland
- Department: Production Finland
- Reports to: Yogesh Yadav
- Employment type: Permanent
- Workplace model: Onsite
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
We are looking for a Senior Mechanical & Thermal Production Technician to strengthen our satellite production operations as we scale toward standardized, repeatable, high-volume manufacturing.
In this hands-on role, you will independently execute complex assembly, subsystem integration, and thermal verification testing following detailed work instructions and AIT procedures. You will act as a technical anchor for your assigned production area, ensuring workstation readiness and driving frontline troubleshooting alongside Specialists and AIT Engineering.
We seek a proactive technical leader who takes full ownership of build activities, models high standards of quality and ESD compliance, and coaches technicians to elevate team capabilities and process stability.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Perform and support mechanical assembly, integration, and testing of precision, high-value hardware.
- Take ownership of day-to-day technical readiness in your assigned production area, including tools, fixtures, work instructions, and workstation setup.
- Provide practical guidance, troubleshooting support, and on-the-job coaching to technicians, helping them build confidence and independence.
- Collaborate with Senior Technician, Production Line Owners, and AIT Engineering to investigate root causes and implement corrective actions for build issues and non-conformances (NCs).
- Identify bottlenecks, recurring defects, unnecessary handling, and sources of rework; work with the team to implement improvements and check their effectiveness.
- Apply Lean and 6S principles to create safe, organized, ergonomic, and efficient workstations.
- Review and refine work instructions, travelers, and checklists to capture redlines and improve procedural clarity and manufacturability.
- Support the transition from prototype and low-volume builds to repeatable production by capturing lessons learned and helping establish reliable processes.
- Improve throughput while protecting safety, quality, and a sustainable working pace. Raise capacity or workload concerns early and help address their underlying causes.
- Build support for process changes by involving the people doing the work, explaining the reasons, and incorporating their feedback.
- Work with engineering and quality teams to resolve production issues and introduce process changes through the appropriate review and approval steps.
What we’re looking for
Must haves:
- At least 3 years of hands-on experience in mechanical assembly, integration, or production, with demonstrated ability to work independently on complex hardware.
- Experience in a quality-critical or complex manufacturing environment, such as space, aerospace, automotive, robotics, or industrial automation.
- Demonstrated ownership of a production activity, workstation, or technical problem, including coordinating support and following actions through to completion.
- Working knowledge of Lean manufacturing and 6S, supported by practical examples of improving workstation organization, workflow, or standard work.
- Hands-on experience with rework and repair of aerospace mechanical structures, including aluminum components and helicoil (threaded insert) installation and replacement.
- Confident use of precision hand tools, torque tools, and measuring equipment, with the ability to interpret mechanical drawings, tolerances, and work instructions.
- A solid practical understanding of mechanical assemblies, fastening methods, alignment, and safe hardware handling.
- Experience coaching technicians and collaborating with experienced peers, with a clear, respectful, and practical communication style.
- Ability to learn production processes quickly, identify improvement opportunities, and turn them into workable solutions with the team.
- A mindset focused on repeatability, documentation, and knowledge sharing as production scales.
- Willingness and ability to work onsite in Espoo in production and integration environments.
- Collaborates with stakeholders to complete the tasks
- A mindset to adapt quickly with the fast paced environment of ICEYE.
Nice to haves:
- Experience with satellite or spacecraft mechanical assembly, integration, or testing.
- Experience helping a team transition from prototype or low-volume builds to standardized, higher-volume production.
- Experience creating or improving work instructions, visual standards, training materials, or workstation layouts.
- Familiarity with structured problem-solving and root-cause analysis, including Six Sigma tools.
- Basic knowledge of electronics or mechatronics.
- Experience transferring production processes or sharing best practices across multiple sites
Application Process
- Recruiter Interview
- Hiring Manager Interview
- Task
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
POSITION OVERVIEW
Checkout.com http://Checkout.com is one of the world's leading fintechs, on a mission to enable businesses and their communities to thrive in the digital economy. Our flexible, cloud-based payments platform helps businesses launch products and create experiences their customers love. Across global, we work with leading brands including Ebay, Sony, PlayStation, Heytea etc., serving businesses at the heart of the region's digital economy. We empower passionate problem-solvers to collaborate, innovate and do their best work, and we're building diverse, inclusive teams around the world. Join us to help build the digital economy of tomorrow.
The Specialist, Revenue Enablement — APAC helps commercial teams build the knowledge, confidence and practical skills to perform at their best. This is a hands-on role combining training design and delivery with programme coordination, content upkeep, learner support and impact tracking.
You will work across APAC markets and with global partners to deliver relevant, engaging enablement for new joiners and experienced colleagues. You will take ownership of defined programmes and recurring activities, continually improve them using learner and business feedback, and help the team scale through effective use of AI and digital tools.
WHAT YOU WILL BE DOING
- Deliver APAC onboarding: Coordinate and deliver structured onboarding for commercial new joiners, including learning sessions, practice, check-ins, progress tracking and follow-up with managers and stakeholders.
- Support design and facilitate training: support to create and deliver end-to-end learning experiences—from needs analysis and session plans to materials, facilitation, learner practice and post-session follow-up. Use appropriate learning approaches, including frameworks such as 4MAT and the 5E model, where useful.
- Build commercial capability: Support Sales Skill builders programmes, product and payments refreshers, stakeholder-requested training etc,. Translate complex topics into clear, practical learning that colleagues can apply with merchants.
- Improve learning based on results: Gather feedback, review participation and assessment results, identify knowledge or skill gaps, and recommend practical changes to content and delivery. Help track whether learning is being applied and contributing to team and business outcomes.
- Own programme operations: Manage calendars, communications, attendance, learning records, trackers, materials and follow-up for assigned programmes. Keep delivery accurate, timely and consistent across markets and time zones.
- Maintain useful content and learning journeys: Keep training materials, knowledge resources and learning paths clear, current, easy to find and aligned with the appropriate content or learning platforms. Support content migration and platform changes as needed.
- Use AI and digital tools thoughtfully: Use any approved AI and productivity tools to research, create and maintain learning content, support self-service, streamline recurring work and improve the learner experience.
- Partner across teams: Build trusted working relationships with APAC commercial teams, including regional leaders, BDR, Sales, AM, Solution Engineer, Operations, People, Marketing and other functions. Coordinate effectively across cultures and time zones.
- Support key commercial moments: Contribute to regional and global enablement events, communications and priority initiatives.
NICE TO HAVE
- 2+ years of relevant experience in Sales/Commercial roles and/or Enablement/Training in FinTech, or Financial Services, or Tech, or SaaS
- AI native, Tech-savvy and data-driven
- Passionate about training and development
- Familiarity with learning-design frameworks such as 4MAT, 5E, ADDIE or similar approaches. Experience creating digital learning content, job aids, guides or short-form video.
- Experience supporting onboarding, coaching, role-play, simulations or skills assessment.
- Experience creating video, digital marketing content, and social media content is a plus
- Strong foundational knowledge of global payments (Acquiring, Issuing, Schemes, and alternative payment methods) is desired but not essential
- Understanding of complex Business Revenue cycles
- Great communication skills (copywriting experience is a plus)
- Ability to prioritise and work well with others
- Customer-focused and high attention to detail
- Agility and adaptability in a dynamic environment Experience with learning management systems, content platforms, e-learning authoring tools or learning analytics.
- Proficiency with workplace and learning technology, including presentation and collaboration tools. Comfortable using AI tools such as Glean responsibly and eager to keep developing digital skills.
- Good organisation and prioritisation skills, with the flexibility to manage recurring delivery alongside changing requests in a dynamic environment.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Almaty, Kazakhstan
At
Bradken
, we're equipping the resource sector for a sustainable future. Our products operate in some of the world's toughest mining environments, helping customers improve productivity, reliability, and operational performance.
We're seeking a
Key Account Manager
to lead and grow strategic dealer and customer relationships across our Mining Products portfolio. This is an opportunity to work closely with customers, mine sites and channel partners, delivering solutions that create value while driving profitable growth across the region.
About the Role
You will play a key role in supporting Bradken's growth across the mining sector by developing strong partnerships, identifying new opportunities, and helping customers achieve better operational outcomes.
With a strong focus on
Customer Centricity
, you'll work closely with dealers and mine site customers to understand their challenges and deliver tailored technical and commercial solutions. You'll demonstrate
Innovation
by identifying opportunities to improve product performance and uncover new avenues for growth. Through a
One Team
approach, you'll collaborate with Engineering, Product Development, Manufacturing and Supply Chain teams to ensure customers receive exceptional support and service.
Your Impact
You will:
Develop and grow strategic dealer and key customer relationships across the mining sector.
Identify and convert new business opportunities while increasing market share across assigned territories.
Provide technical and commercial support across Ground Engaging Tools (GET), Undercarriage and Bucket product lines.
Conduct regular site visits to support product performance, strengthen customer engagement and identify operational improvements.
Develop account plans, sales forecasts and pipeline reporting through Salesforce.
Partner with internal teams to deliver customer-focused solutions and support long-term business growth.
Monitor competitor activity, market trends and customer requirements to support strategic decision-making.
Support commercial, forecasting and warranty activities to deliver strong customer outcomes.
About You
You are a commercially minded sales professional who enjoys building trusted relationships, solving customer challenges and developing opportunities that create value.
You will bring:
Experience in technical sales, account management or mining-related commercial roles.
Knowledge of mining, mobile plant, wear products or related heavy industry environments.
The ability to engage confidently with both operational and corporate stakeholders.
Strong commercial awareness and relationship-building capability.
Experience working independently while collaborating across global teams.
Proficiency in Salesforce CRM and Microsoft Office applications.
Qualifications in Mechanical Engineering, Metallurgy or a related discipline, or equivalent industry experience.
Willingness to travel domestically and internationally as required.
Fluency in
English, Kazakh and Turkish
.
Job Location:
Almaty, Kazakhstan
Why Bradken?
Everyone has a story. Be part of ours.
You'll join a global team that values safety, innovation and collaboration. Working alongside industry experts, you'll have the opportunity to influence customer outcomes, strengthen strategic partnerships and contribute directly to Bradken's continued growth across the region.
We offer:
Safety-first environment and mindset
Flexible work options
Competitive Total Reward Packages, including sales incentives
EAP for you and your family
How We Hire
About Our Screening Process
As we work with teams around the world, time-zone differences can make live screening challenging. To support a fair, consistent and inclusive evaluation process, we may invite candidates to complete a one-way video screening at a time that suits them. If you require adjustments or an alternative format, we're happy to discuss this with you.
Before commencing employment, you will be required to complete a psychometric assessment and pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
OUR MISSION
Build and scale the logistics capabilities that enable Mistral AI to deploy, operate and expand high-density compute infrastructure reliably. Own the flow, custody, traceability and readiness of high-value hardware, critical spares and associated materials - from supplier dispatch through site receipt, storage, deployment, repair and end-of-life disposition. Deliver speed without compromising safety, inventory integrity, security or cost control.
OPERATING CONTEXT & ACCOUNTABILITY
You will coordinate closely with Data Center Operations, IT Operations, deployment teams, Procurement, Finance, Security, Safety, colocation operators, carriers and OEM service partners. The role owns Mistral logistics processes and supplier performance.
KEY RESPONSIBILITIES - DEPLOYMENT LOGISTICS AND SITE READINESS
- Plan inbound and outbound movements for accelerator servers, racks, networking equipment, CDUs, replacement parts, tooling and deployment consumables across sites and staging locations.
- Translate deployment schedules and bill-of-materials requirements into shipment plans, delivery windows, site receiving capacity, material availability and clear responsibility assignments.
- Coordinate with business partners and site teams on loading bays, access approvals, delivery routes, floor loading, rack handling, lift plans, packaging removal, temporary storage and installation sequencing.
- Identify logistics dependencies that could delay energization, commissioning, rack acceptance or compute availability; maintain escalation paths, contingency plans and recovery actions.
- Create consistent procedures for goods receipt, inspection, damage recording, quarantine, staging, pick/pack, handover and proof of delivery, including exceptions and nonconformances.
- Manage reverse logistics for defective equipment, repair exchanges, warranty returns, redeployments and end-of-life assets, with documented chain of custody and secure disposition.
KEY RESPONSIBILITIES - INVENTORY, SPARES AND ASSET TRACEABILITY
- Define and maintain an accurate inventory and asset-control framework for Mistral-owned equipment, including serialized items, location, ownership, status, movement history and reconciliation with IT asset records.
- Set and monitor critical spare-parts policies with IT Operations and OEM partners: minimum/maximum stock, lead times, failure demand, replenishment triggers, shelf-life and obsolescence exposure.
- Establish auditable stock movements, cycle counts, physical inventories, discrepancy investigations and controls for high-value or sensitive components.
- Monitor stock health, aging, availability, stranded inventory, shrinkage and repair turnaround; use evidence to optimize local versus regional stocking decisions.
- Coordinate secure storage conditions, ESD-sensitive handling, environmental requirements, battery transport/storage rules where applicable, and restricted access to valuable hardware.
- Develop common inventory taxonomy, operating procedures and system integrations to support growth across sites, providers and countries.
KEY RESPONSIBILITIES - SUPPLIER, TRANSPORT AND COMMERCIAL PERFORMANCE
- Oversee third-party logistics providers, freight forwarders, warehouses, specialist rigging partners and couriers against agreed service levels, security controls and escalation requirements.
- Work with Procurement and Legal on supplier selection, scopes of work, insurance, liability, transport terms and measurable performance expectations.
- Coordinate cross-border shipping requirements with qualified customs and trade-compliance specialists, including import/export documentation, duties, restricted goods and relevant sanctions/export controls.
- Monitor freight, warehousing, handling, repair and expedite costs; challenge avoidable spend while protecting deployment dates and service restoration capability.
- Lead supplier performance reviews, delivery-failure investigations and corrective action follow-up; develop alternative routes and providers for critical supply chains.
- Maintain reliable forecasting and reporting of expected arrivals, shortages, inventory exposure, blocked shipments, deployment readiness and outstanding returns.
KEY RESPONSIBILITIES - SAFETY, RESILIENCE AND CROSS-FUNCTIONAL EXECUTION
- Partner with Safety and site teams to assess high-risk material handling, rack moves, lifting/rigging, traffic management and contractor interfaces; verify that required plans and competent resources are in place.
- Coordinate physical-security requirements, access permissions, tamper evidence and chain of custody for sensitive or high-value technology.
- Develop practical business-continuity plans for shipment disruption, customs holds, supplier shortages, loss or damage in transit, and urgent hardware replacement needs.
- Work with IT Operations and OEM service partners to prioritize material flows during incidents and reduce mean time to restore affected compute capacity.
- Create clear operating rhythms and decision records across engineering, deployment, site teams and suppliers; escalate risks early and close actions with evidence.
TEAM LEADERSHIP & ORGANIZATIONAL DEVELOPMENT
- Build, lead, and scale the team across regions, aligning organizational capabilities, staffing levels, and resources with Mistral AI’s growth trajectory and operational requirements.
- Supervise, coordinate, and support team members, ensuring clear accountability, effective collaboration, and consistent execution of responsibilities.
- Define the organizational structure, roles, responsibilities, and resource allocation required to support current operations and future expansion.
Recruit, onboard, develop, and retain high-performing professionals, ensuring the team possesses the technical expertise and capabilities required to meet business objectives.
- Establish clear performance expectations, measurable objectives, and development plans; conduct regular performance reviews and provide constructive feedback and coaching.
- Drive standardization of processes, procedures, and best practices across regions while accommodating local operational and regulatory requirements.
- Foster a culture of ownership, accountability, continuous improvement, knowledge sharing, and operational excellence.
Collaborate with cross-functional leaders to anticipate resource requirements, address organizational gaps, and ensure effective coordination across teams.
- Develop succession plans and strengthen internal capabilities to support organizational resilience and long-term scalability.
- Manage team priorities, workload distribution, and resource planning, ensuring effective execution while maintaining quality, safety, and operational efficiency.
WHAT SUCCESS LOOKS LIKE
- Critical hardware and materials arrive complete, traceable, secure and ready for deployment when needed.
- Inventory accuracy is consistently high, with timely reconciliation and documented custody for valuable assets.
- Critical spare parts are available according to risk-based targets, reducing restoration delays and avoidable downtime.
- Logistics exceptions, shipment damage, deployment blockers and supplier failures are identified early and resolved with measurable corrective actions.
- Logistics processes scale across new sites without sacrificing safety, compliance, cost discipline or execution speed.
MINIMUM QUALIFICATIONS
- At least 5 years of relevant experience in logistics, supply chain, warehouse operations, hardware deployment or inventory management in a complex technical environment.
- Hands-on experience coordinating high-value equipment shipments, third-party service providers, site receiving, stock controls and reverse logistics.
- Ability to establish auditable inventory processes, analyze operational data, manage exceptions and deliver against demanding deployment timelines.
- Working knowledge of transport, handling and workplace safety requirements; ability to engage relevant specialists on customs and international trade compliance.
- Strong cross-functional communication, supplier management and problem-solving skills; professional English and willingness to travel to operational sites.
PREFERRED QUALIFICATIONS
- Experience supporting data centers, AI/HPC infrastructure, hyperscale hardware deployments, enterprise IT logistics or complex industrial equipment.
- Familiarity with serialized GPU/server assets, rack-scale systems, networking equipment, specialist lifting and ESD-sensitive components.
- Experience implementing warehouse management, enterprise resource planning or IT asset-management systems and inventory dashboards.
- Experience with international shipping, freight forwarding, customs interfaces, repair/RMA workflows and multi-site critical spares strategies.
- Experience improving supplier performance, stock availability, forecast accuracy and logistics cost-to-serve.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Metn, Lebanon
Role Overview
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers.
As our warehouse operations continue to grow across Toters Fresh and Trade, we are looking for an
HR Business Partner (HRBP)
to provide dedicated HR partnership to warehouse operations across an assigned region (North or South).
This role will work closely with regional Operations leaders and warehouse managers to translate business priorities into practical people plans, strengthen employee relations and retention, and ensure consistent HR practices across multiple sites. It combines hands-on operational support with a proactive focus on workforce planning, performance, engagement, and organizational effectiveness.
Key Responsibilities
Regional Business Partnership & Workforce Planning
Act as the primary HR counterpart for Operations leaders and warehouse managers across the assigned region, building trusted relationships and providing practical guidance on people matters.
Partner with Operations to forecast staffing needs, prioritize vacancies, and plan workforce deployment in line with warehouse openings, business volumes, turnover, and budgeted headcount.
Review workforce trends and operational feedback to identify people risks, capacity gaps, and opportunities to improve how HR support is delivered across the region.
Recruitment & Employee Lifecycle
Partner with Recruitment and Operations to deliver timely hiring for warehouse roles, including high-volume recruitment, interview coordination, open recruitment days, and referral initiatives.
Ensure onboarding, transfers between branches, probation follow-up, and offboarding are completed consistently and in coordination with the relevant HR and Operations teams.
Monitor hiring progress and staffing gaps, follow up on delays, and escalate risks that could affect warehouse readiness or business continuity.
Employee Relations & Manager Support
Advise managers on day-to-day employee relations matters, including attendance, conduct, grievances, conflict, performance concerns, and policy application.
Handle employee cases fairly, confidentially, and consistently; maintain appropriate documentation and escalate sensitive or high-risk matters when required.
Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution.
Performance, Engagement & Retention
Drive timely probation reviews, performance follow-up, and improvement plans in partnership with managers and the wider HR team.
Monitor turnover, absenteeism, employee feedback, and exit insights to identify root causes and recommend practical retention actions.
Support the implementation of employee recognition, development, engagement, and career-growth initiatives suited to warehouse employees and operational needs.
HR Operations, Compliance & Reporting
Work with HR Operations and warehouse managers to validate attendance, overtime, time deviations, leave, and other payroll inputs, ensuring discrepancies are resolved before payroll deadlines.
Follow up on required employee documentation, NSSF enrollment, joining and leaving records, and other applicable compliance requirements in coordination with the relevant HR owners.
Track and report regional indicators such as headcount, vacancies, time to fill, turnover, absenteeism, employee cases, probation outcomes, and payroll exceptions; use findings to drive action.
What We're Looking For
At least 5 years of progressive HR experience, preferably in an HR Business Partner or HR Generalist role supporting operational teams.
Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience in a multi-site, high-volume, or operations-intensive environment such as logistics, retail, food and beverage, warehousing, or a similar industry is an advantage.
Practical experience in employee relations, manager coaching, recruitment, performance management, and employee lifecycle processes.
Working knowledge of Lebanese employment requirements and NSSF-related processes, with the judgment to seek specialist advice when needed.
Strong analytical skills and confidence using workforce data to identify trends, explain risks, and recommend actions.
Excellent communication, relationship-building, influencing, and problem-solving skills, including the ability to handle sensitive matters with discretion.
Ability to balance strategic priorities with hands-on execution, manage competing deadlines, and follow through on commitments.
Willingness to travel regularly between warehouse sites in the assigned region.
What Sets This Role Apart
Direct ownership of the people agenda for a regional warehouse network within a fast-growing business.
Opportunity to influence business decisions through workforce insights and close partnership with Operations.
A hands-on role that connects employee experience with day-to-day operational performance.
Opportunity to strengthen consistency, accountability, retention, and manager capability across multiple sites.
Location: Philippines
We are seeking an exceptionally articulate, tech-savvy, and proactive
Virtual Front Desk & Practice Operations Specialist
with
elite English communication skills
to serve as a high-level Virtual Assistant and Client Account Specialist. In this dynamic, hybrid role, you will split your time between direct patient engagement (50% call, scheduling, and texting volume) and practice operations support (account management for partner practices, founder assistance, and AI workflow refinement).
The ideal candidate is naturally smart, highly adaptable, and comfortable jumping between phone calls on
RingCentral / Quo
, managing patient tickets in a centralized Work Hub, navigating
Nextech EHR
, and managing administrative follow-ups (faxes, prior authorizations, medical records). Perfect, polished, and accent-neutral English is mandatory, while specific EMR experience is secondary to sheer technical agility and quick-learning capability.
Working Environment & Core Schedule
Role Title:
Virtual Front Desk & Practice Operations Specialist
Status:
Full-Time (40 Hours / Week)
Schedule:
Standard U.S. Practice Hours (Monday – Friday)
Core Systems:
Nextech EHR
,
RingCentral / Quo
, Centralized Work Hub Ticket Queue, Google Workspace / Microsoft 365
Role Breakdown:
50% Front Desk / Patient Communication & Administrative Support | 30% Practice Account Management | 20% Founder Executive Support
Top 3 Daily Tasks
High-Touch Patient Engagement (Calls, Scheduling & Texting):
Handle incoming/missed calls, book and reschedule appointments, perform text outreach, and manage delicate or escalated patient conversations with warmth and poise.
Work Hub Queue Execution:
Manage and resolve assigned tickets daily—processing fax requests, submitting prior authorizations, tracking medical records, and routing clinical items to practices.
Account Management & Process Optimization:
Conduct weekly call report reviews for partner practices, train/update AI knowledge bases ("Teach Teri"), write step-by-step SOPs, and assist practice leadership with calendar and administrative support.
Core Responsibilities
Patient Communication & Front Desk Operations (~50%)
Execute daily outbound and inbound calls via RingCentral/Quo to return missed calls, confirm appointments, follow up on no-shows, and deliver practice messages.
Book, reschedule, and optimize provider calendars within Nextech EHR or digital scheduling platforms.
Manage prescription refill requests, insurance eligibility checks, and form follow-ups, routing all clinical inquiries directly to practice staff.
Handle complex call scenarios, including de-escalating upset callers or answering tricky questions that require human intervention.
Conduct administrative workflows: fax and email providers/pharmacies, submit prior authorizations, and request, track, and attach medical records to patient charts.
Account Management & Practice Onboarding (~30%)
Serve as the primary operational contact for partner clinics—managing onboarding, conducting regular check-ins, and reviewing call quality metrics.
Review weekly call reports to spot trends, missed opportunities, or unaddressed patient inquiries.
Update practice knowledge bases ("Teach Teri") by gathering accurate responses from clinic staff to continuously improve automated systems.
Synthesize practice reports and marketing data into concise, actionable summaries for clinic leadership.
Executive Support & Workflow Improvement (~20%)
Support company leadership with calendar scheduling, inbox follow-ups, meeting notes, vendor coordination, and special research projects.
Log manual tasks meticulously, tracking task durations and requirements to draft clear, step-by-step SOP guides.
Report platform bugs and usability feedback to the product development team and test new features prior to live clinic rollouts.
Requirements
Elite English Communication:
Native-level, flawless spoken and written English skills with a calm, warm, and highly professional tone over the phone and in writing.
U.S. Healthcare Background:
2+ years of direct experience supporting a U.S. medical practice (Front Desk, Patient Coordinator, Medical Assistant, Referral Coordinator, or Practice Manager).
Administrative Competency:
Demonstrated experience handling core office workflows: scheduling, referrals, prior authorizations, medical records requests, insurance checks, and digital faxing.
Tech Smart & Adaptable:
Exceptional digital literacy; able to pick up new software, EMRs, and AI tools rapidly without needing extensive technical hand-holding.
HIPAA Compliance:
Comprehensive understanding of Protected Health Information (PHI) and strict adherence to HIPAA privacy protocols.
Remote Workspace:
Private, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset.
Preferred / Nice-to-Have Qualifications
Experience with specialized EMR/PM systems such as
Nextech
, Athenahealth, eClinicalWorks, or ModMed.
Experience in Ophthalmology or other surgical/medical specialties.
Experience in account management, customer success, or as an Executive Assistant / Chief of Staff at a growing healthcare company.
Edmonton, Alberta, Canada; While we thank all applicants for their interest, only candidates in consideration for the role will be contacted
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
География найма не уточнена
УдалённоCluj-Napoca, Romania
San Francisco, CA; This is a full-time role that can be held from our San Francisco hub or remotely within the Pacific US time zone
San Francisco, California
УдалённоUnited States; Flexibility in approach — this business operates across all time zones; Comfort working across multiple teams, time zones, and with external partners; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридDubai
ОфисseniorГеография найма не уточнена
ОфисShanghai; Keep delivery accurate, timely and consistent across markets and time zones; Coordinate effectively across cultures and time zones
Almaty, Kazakhstan; As we work with teams around the world, time-zone differences can make live screening challenging
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution
УдалённоPhilippines
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