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Location: Petaling Jaya, Malaysia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First and second level technical support – calls/tickets/user interaction Provide prompt responses to IT related questions from end-users Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests) Create, maintain, utilize knowledge articles Provide IT onboarding trainings to new starters Contribute to continuous improvement initiatives Requirements Language skills: fluent English and Malay, other languages are a plus 2+ years of experience in a similar role Strong problem solving/analytical abilities Excellent communication skills and customer orientation Attention to detail and ability to multi-task, handling multiple stakeholders Ability to prioritize and willingness to work self-sufficiently and well organized Team player and supportive personality Experience in regulated IT environments is a plus (e.g. GxP) All candidates must provide a Criminal record not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Thailand; Vietnam; Philippines; Kazakhstan FP Markets Group of Companies is a well-established, multi-regulated broker founded in Australia, providing traders with access to CFD trading on Forex, Indices, Commodities, Stocks, and Cryptocurrencies. As we continue to expand, we are looking for a Country Manager – South Korea to lead and grow our operations in the Korean market. Responsibilities: Take full ownership of the Korean market, developing and executing strategic plans to grow our client base, revenue, and brand presence Build and maintain strong relationships with key partners, affiliates, and stakeholders in Korea Identify opportunities for market expansion, including lead generation, local marketing channels, and strategic partnerships Oversee onboarding and engagement of trading clients, affiliates, IBs, Money Managers, and other partners, ensuring an excellent client experience Monitor market trends, competitor activities, and regulatory changes, providing actionable insights to senior management Lead cross-functional initiatives, working closely with marketing, customer support, and operations to drive business success Represent FP Markets in Asia at industry events, conferences, and networking opportunities Candidate Profile: 2+ years of experience in FX/CFD and online trading industry (preferably for Korean region) 1+ years in a management or leadership role in sales, business development, or partner management Fluent in Korean with good English proficiency Strong strategic thinking, decision-making, and stakeholder management skills Self-motivated, proactive, and results-oriented with the ability to work independently in a remote setup The Offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Corporate equipment Fully remote work Your Journey to FP Markets: Interview with HR Interview with the Hiring Manager Presentation of Business Plan to the Head of Business Development Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: Chattogram, Bangladesh You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 60-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Focus on clinical cases such as depression, anxiety, trauma, schizophrenia, eating disorders, addiction etc. Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform Requirements Has a Master / Postgraduate Diploma training in Counselling or Clinical Psychology Candidates must be skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.) Candidate must have at least 300 clinical hours post masters degree Candidate can communicate in English and their local language Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus Candidates who are open to working onsite if necessary is a plus

Location: Munich, Germany Our client is a European HR software company that is expanding rapidly in Germany, 𝐚𝐧𝐝 they 𝐰𝐚𝐧𝐭 𝐲𝐨𝐮 𝐭𝐨 𝐠𝐫𝐨𝐰 𝐰𝐢𝐭𝐡 them. Their mission is simple: they design intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters : their people and their business. With 800+ experts based in Germany, France, Spain and Switzerland, and 8,700 clients across 𝟏𝟒𝟎+ 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬, they’re building on a strong foundation while accelerating their international footprint, driving forward with an 𝐚𝐯𝐞𝐫𝐚𝐠𝐞 𝐚𝐧𝐧𝐮𝐚𝐥 𝐠𝐫𝐨𝐰𝐭𝐡 𝐨𝐟 𝟒𝟎%. Your role In order to continue their expansion in this market, they are looking for a Senior HRIS Customer Success Consultant to join our growing team in Germany. Your missions will evolve as you acquire seniority, but here are the main tasks you will do on a daily basis: 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 (𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧) - Roll out the solutions for a wide variety of customers in often complex and high-stakes environments (SME as well as Large Accounts). - Gain the trust of local companies in Germany as well as key accounts and their subsidiaries abroad. - Gather the customer's initial needs and suggest an appropriate response. - Adapt the software to the customer’s local context in Germany. - Train the administrators to use the software in total autonomy. - Ensure the Go-live and the follow-up during the first weeks of use. - Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances and technical challenges. 𝐅𝐨𝐥𝐥𝐨𝐰-𝐮𝐩 𝐨𝐟 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 (𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭) - Keep a close eye on the satisfaction of your most important customers. - Support these customers in case of level 2 issues. - Carry out post-implementation check-ups. - Identify and generate new cross sell or upsell opportunities to grow the company's reach to your German customers (lead generation). - Be proactive in presenting new products that may address a customer's past issues. 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐥𝐨𝐜𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐂𝐒 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐢𝐧 the company - Adapt their offer and strengthen the market-fit of their solutions for the German market. - Contribute to the continuous improvement of the business in Germany by going beyond your main tasks. - Follow and participate in some projects from the pre-sales phase, supporting the sales team. Requirements Sounds a bit like you, doesn't it? You’re the right fit if you: ❏ You have prior experience in a project management role (at least 4-5 years). ❏ You have a Tech / SaaS affinity. You have successfully led end-to-end software implementation projects, coordinating internal teams and client stakeholders across all phases. ❏ You don’t need prior HR knowledge, but it would be a plus. ❏ A willingness to be a key player in this adventure, contributing to the German market's growth. ❏ Looking for a dynamic work environment with varied missions requiring versatility and organization. ❏ Comfortable and eager to work with both local businesses and key accounts (C-Level). ❏ You speak German at a native level and you have a strong command of English. ❏ Clear and structured oral and written communication. ❏ Taste for human contact and pedagogy. ❏ An aptitude for solving practical and sometimes technical problems. ❏ A sense of service and a taste for things well done. And now, their recruitment process (in German and in English): 𝐒𝐭𝐞𝐩 𝟏: Screening interview with HR (30') 𝐒𝐭𝐞𝐩 𝟐: Interview with the Customer Success Manager (60') 𝐒𝐭𝐞𝐩 𝟑: Case study + quick chat with team members 𝐒𝐭𝐞𝐩 𝟒: Final Talk (45'): meet more of the team and see what the company is all about Benefits 🚆 Deutschlandticket – 75% of your subscription covered. 🏋️‍♀️ Wellpass subscription – discounted access to sports, fitness and activities you actually enjoy. 🐾 Their office is pet-friendly ! Feel free to bring your furry friends to work. 🏠 Remote-friendly work policy – remote work possible after onboarding, either occasional or hybrid. To make working from home comfortable, the company provides the right equipment. Their 𝐜𝐮𝐥𝐭𝐮𝐫𝐞 At our client's company, they have just one rule: work seriously, but don’t take yourself too seriously. They value transparency, autonomy, high standards, and a free spirit so everyone can give their best while staying true to themselves. And because work should also be fun, their year is full of events: several company seminars, a team-building activity per team, a start-up weekend, a welcome drink every month for new hires, and introductory lunches for newcomers. They love coming together, sharing, and celebrating… So, are you ready to join them?

Location: Munich, Germany Our client is a European HR software company that is expanding rapidly in Germany, 𝐚𝐧𝐝 they 𝐰𝐚𝐧𝐭 𝐲𝐨𝐮 𝐭𝐨 𝐠𝐫𝐨𝐰 𝐰𝐢𝐭𝐡 them. Their mission is simple: they design intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters : their people and their business. With 800+ experts based in Germany, France, Spain and Switzerland, and 8,700 clients across 𝟏𝟒𝟎+ 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬, they’re building on a strong foundation while accelerating their international footprint, driving forward with an 𝐚𝐯𝐞𝐫𝐚𝐠𝐞 𝐚𝐧𝐧𝐮𝐚𝐥 𝐠𝐫𝐨𝐰𝐭𝐡 𝐨𝐟 𝟒𝟎%. Your role In order to continue their expansion in this market, they are looking for an HRIS Customer Success Consultant to join their growing team in Germany. Your missions will evolve as you acquire seniority, but here are the main tasks you will do on a daily basis: 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 (𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧): - Roll out our solutions for a wide variety of customers in often complex and high-stakes environments (SME as well as Large Accounts). - Gain the trust of local companies in Germany as well as key accounts and their subsidiaries abroad. - Gather the customer's initial needs and suggest an appropriate response. - Adapt the software to the customer’s local context in Germany. - Train the administrators to use the software in total autonomy. - Ensure the Go-live and the follow-up during the first weeks of use. - Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances and technical challenges. 𝐅𝐨𝐥𝐥𝐨𝐰-𝐮𝐩 𝐨𝐟 𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 (𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭): - Keep a close eye on the satisfaction of your most important customers. - Support these customers in case of level 2 issues. - Carry out post-implementation check-ups. - Identify and generate new cross sell or upsell opportunities to grow the company's reach to your German customers (lead generation). - Be proactive in presenting new products that may address a customer's past issues. 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐥𝐨𝐜𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐂𝐒 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐢𝐧 the company ? - Adapt the offer and strengthen the market-fit of their solutions for the German market. - Contribute to the continuous improvement of the business in Germany by going beyond your main tasks. - Follow and participate in some projects from the pre-sales phase, supporting the sales team. Requirements Sounds a bit like you, doesn't it? You’re the right fit if you: ❏ You have prior experience in a project management role (at least 2-3 years). ❏ You have a Tech / SaaS affinity. You are experienced in implementing softwares. ❏ You don’t need prior HR knowledge, but it would be a plus. ❏ A willingness to be a key player in this adventure, contributing to the German market's growth. ❏ Looking for a dynamic work environment with varied missions requiring versatility and organization. ❏ Comfortable and eager to work with both local businesses and key accounts (C-Level). ❏ You speak German at a native level and you have a strong command of English. ❏ Clear and structured oral and written communication. ❏ Taste for human contact and pedagogy. ❏ An aptitude for solving practical and sometimes technical problems. ❏ A sense of service and a taste for things well done. And now, their recruitment process (in German and in English): 𝐒𝐭𝐞𝐩 𝟏: Screening interview with HR (30') 𝐒𝐭𝐞𝐩 𝟐: Interview with the Customer Success Manager (60') 𝐒𝐭𝐞𝐩 𝟑: Case study + quick chat with team members 𝐒𝐭𝐞𝐩 𝟒: Final Talk (45'): meet more of the team and see what the company is all about Benefits 🚆 Deutschlandticket – 75% of your subscription covered. 🏋️‍♀️ Wellpass subscription – discounted access to sports, fitness and activities you actually enjoy. 🐾 Their office is pet-friendly ! Feel free to bring your furry friends to work. 🏠 Remote-friendly work policy – remote work possible after onboarding, either occasional or hybrid. To make working from home comfortable, the company provides the right equipment. Their 𝐜𝐮𝐥𝐭𝐮𝐫𝐞 At our client's company, they have just one rule: work seriously, but don’t take yourself too seriously. They value transparency, autonomy, high standards, and a free spirit so everyone can give their best while staying true to themselves. And because work should also be fun, their year is full of events: several company seminars, a team-building activity per team, a start-up weekend, a welcome drink every month for new hires, and introductory lunches for newcomers. They love coming together, sharing, and celebrating… So, are you ready to join them?

Location: Colombia; Peru; Brazil; Argentina; Mexico; Spain About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: F ull-time (Offshore - CET/BST Timezone) Engagement: Independent Contractor Job Summary This company is at the forefront of the longevity revolution, providing individuals with the most comprehensive biomarker testing available to optimize their health and lifespan. As a Senior SDR, you will be the engine of growth for a high-impact preventive health platform. You will engage with health-conscious individuals across Europe and Latin America, translating complex biological data into a compelling value proposition. This is a high-velocity, high-reward role designed for an ambitious sales professional who wants to play a pivotal role in a rapidly expanding D2C health-tech environment. Key Responsibilities Manage a high volume of inbound leads with a target response time of 5 minutes or less during business hours. Conduct 50+ personalized conversations daily via phone, email, and text to qualify prospects and drive conversions. Own the full top-of-funnel cycle, aiming to add 100 new paying members per month. Drive a target Average Order Value (AOV) of $750 through consultative selling and education. Maximize customer lifetime value by achieving a 50% upsell rate on core service offerings. Expertly navigate health-related objections and provide expert-backed guidance on the value of comprehensive biomarker testing. Collaborate with the leadership team to refine sales scripts and outreach strategies. Requirements 2+ years of experience as an SDR or in a sales-driven role within a D2C tech environment. Bilingual fluency in Spanish and English (Must-have). Proven track record of high-volume outreach and meeting/exceeding aggressive sales quotas. Exceptional organizational skills with a self-starter "go-getter" mentality. Comfortable working in CET/BST timezones with a required overlap with EST (10 AM – 2 PM). Experience in Healthcare sectors. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 🎯 Performance-based bonuses and incentives 🤝Opportunity to work at the cutting edge of longevity and preventive health 🧠 Ongoing training, mentorship, and sales development support

Location: Colombia; Peru; Argentina; Mexico; Spain; Costa Rica About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: F ull-time (Offshore - CET/BST Timezone) Engagement: Independent Contractor Job Summary This company is at the forefront of the longevity revolution, providing individuals with the most comprehensive biomarker testing available to optimize their health and lifespan. As a Senior SDR, you will be the engine of growth for a high-impact preventive health platform. You will engage with health-conscious individuals across Europe and Latin America, translating complex biological data into a compelling value proposition. This is a high-velocity, high-reward role designed for an ambitious sales professional who wants to play a pivotal role in a rapidly expanding D2C health-tech environment. Key Responsibilities Manage a high volume of inbound leads with a target response time of 5 minutes or less during business hours. Conduct 50+ personalized conversations daily via phone, email, and text to qualify prospects and drive conversions. Own the full top-of-funnel cycle, aiming to add 100 new paying members per month. Drive a target Average Order Value (AOV) of $750 through consultative selling and education. Maximize customer lifetime value by achieving a 50% upsell rate on core service offerings. Expertly navigate health-related objections and provide expert-backed guidance on the value of comprehensive biomarker testing. Collaborate with the leadership team to refine sales scripts and outreach strategies. Requirements 2+ years of experience as an SDR or in a sales-driven role within a D2C tech environment. Bilingual fluency in Spanish and English (Must-have). Proven track record of high-volume outreach and meeting/exceeding aggressive sales quotas. Exceptional organizational skills with a self-starter "go-getter" mentality. Comfortable working in CET/BST timezones with a required overlap with EST (10 AM – 2 PM). Experience in Healthcare sectors. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 🎯 Performance-based bonuses and incentives 🤝Opportunity to work at the cutting edge of longevity and preventive health 🧠 Ongoing training, mentorship, and sales development support

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're looking for a product marketer to join the Claude Platform Product Marketing team. You'll drive go-to-market for launches across the platform, from new API features and developer tools to the capabilities that ship with new models. In this role, you'll partner with Product to bring new capabilities to market, write the positioning and messaging that explain what each one does and who it's for, and give Sales the narratives and materials they need to win technical deals. If you've run launches for developer platforms, API products, or technical infrastructure and want to launch new capabilities every week, this role is for you. Responsibilities Lead end-to-end go-to-market planning and execution for new platform products, features, and capabilities Develop compelling product messaging, positioning, and value propositions aligned with technical audience needs Drive product launches that generate market momentum, from flagship releases to incremental feature updates Design and implement developer marketing campaigns to drive API adoption and platform usage Support sales enablement initiatives that equip our teams to win: battlecards, pitch materials, customer stories, and objection handling Partner with Product to shape roadmap priorities based on competitive intel, customer research, and field feedback Work closely with Developer Relations, Comms, Creative, Marketing, and Sales to effectively bring new products to market Minimum requirements Have a proven track record of developing and executing go-to-market strategies for API products or developer tools, including successful product launches Have a strong technical background with the ability to understand and communicate complex AI features to both technical and non-technical audiences Excel at cross-functional collaboration, particularly in aligning Product, Sales, and Marketing strategies Possess strong storytelling skills with a demonstrated ability to create diverse marketing content, including blogs, presentations, sales collateral, website copy, and customer case studies Have exceptional writing skills with a demonstrated ability to adapt tone, style, and complexity for diverse audiences (executives, technical users, end customers) and formats (long-form content, product briefs, email campaigns, social media) Preferred requirements Have 10+ years of product marketing experience and at least 5 years focused on developer platforms, APIs, or technical products Experience in highly competitive markets requiring sharp differentiation A background in marketing AI/ML products or developer tools to enterprise buyers Experience working closely with Sales teams on strategic, technical deals Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA Workplace: Hybrid About Niantic Spatial AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time. That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are. In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right. Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us. About the Role We're looking for our founding Sales Development Representative to introduce Niantic Spatial to the organizations shaping the future of spatial computing, autonomy, and AI. Reporting into Marketing, you'll follow up on inbound interest, open meaningful first conversations with prospective customers and partners, and build a qualified pipeline. This role sits at the intersection of research, communication, and disciplined execution. You'll learn how organizations approach their operational and technical challenges, understand their use cases, and assess where our products can help. Your conversations do double duty: they build pipelines, and they give Product real signals about where we are finding product-market fit. You'll work closely with marketing, product, business development, and operations to turn market interest into pipeline, and help build the systems, messaging, and feedback loops that make a growing go-to-market team more effective. What You'll Do - Build Early-Stage Pipeline - Respond quickly to inbound interest, qualify initial fit, and uncover business and technical priorities. Develop outbound campaigns with Marketing and Business Development, testing audiences, messages, channels, and calls to action, then use the results to sharpen how we approach the market. - Create Qualified Conversations - Research target accounts across industries such as oil and gas, defense and the public sector, and embodied AI. Build an informed point of view on each prospect's business, technical environment, and potential need for spatial intelligence. - Reach Prospects Thoughtfully - Run personalized outreach across email, phone, LinkedIn, events, and other channels. Lead with a clear reason for reaching out and make every interaction useful, whether or not it produces a meeting. - Explain the Opportunity - Learn our products and point of view deeply enough to explain them clearly to technical and executive audiences. Connect our capabilities to real customer problems without overstating what the products can do. - Surface Product-Market Fit Signal - Ask thoughtful questions about how organizations build, deploy, and operate systems that need to understand the physical world. Recognize promising use cases and route the right context to product, sales, and technical teams so they can test where fit is strongest. - Hand Off Cleanly - Translate discovery notes into a clear articulation of the customer's need, the proposed solution, initial scope, and next steps. Partner with Business Development on the first proposal and make sure the opportunity moves into the sales process with its context intact. - Strengthen the Go-To-Market Motion - Capture patterns from prospect conversations: recurring pain points, objections, terminology, competitive context, and emerging use cases. Share them with Marketing, Business Development, Product, and Operations. Improve our processes, data quality, and tooling, using automation and AI to remove repetitive work while keeping judgment and personalization at the center of the prospect experience. What You'll Bring - 1-2 years in sales development, business development, customer-facing technology, fundraising, or a similarly communication-intensive role, or strong curiosity and drive early in your career. - Clear, confident written and verbal communication, with the ability to engage both technical and business audiences. - Comfort starting conversations with people you don't know. You listen carefully, ask strong follow-up questions, and persist without becoming transactional or scripted. - Ownership of your own work: you can run a thoughtful follow-up process, keep accurate records, and stay organized across many accounts and conversations. - Curiosity about how technology changes the way organizations operate, and the ability to learn a complex product, find the business relevance, and communicate it clearly. - An appetite for experimentation. You'll test a new message or channel, learn from the result, and make the next iteration better. - Persistence, sound judgment, and a high standard for preparation and follow-through. - Bachelor's degree, or equivalent experience. Nice to Have - An interest in AI, spatial computing, robotics, autonomy, mapping, or other technologies that connect digital systems to the physical world. - Experience using CRM (we use HubSpot), sales engagement, research, and productivity tools. - Exposure to oil and gas, defense and the public sector, or embodied AI markets. - Experience working alongside product teams, or an interest in how early customer conversations shape what gets built. Compensation & Benefits The expected salary range for this role is $102,000–$114,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more. Location & Work Model This role is based in our San Francisco office, with three days per week in office. Inclusive Application We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for. Equal Opportunity Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process. Candidate Privacy I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.

Location: San Francisco; New York City Workplace: Hybrid Perplexity is looking for a commercially minded attorney to join our Legal team. In this role, you’ll own the full commercial legal lifecycle. You will draft, negotiate, and close a wide range of agreements across partnerships, procurement, infrastructure, and licensing. You will build scalable legal infrastructure and enable the business to move quickly without unacceptable risk. You’ll work closely with teams across the business, including product, engineering, security, finance, and sales to close deals, strengthen our data security and compliance posture, and serve as a trusted advisor on the AI-specific legal questions that come with operating at the frontier of this technology. The ideal candidate brings deep experience negotiating a wide range of commercial technology agreements, including infrastructure and compute procurement agreements, a strong command of data privacy and security frameworks, and the practical judgment to make principled risk calls independently. This is a high-impact, hands-on role for someone who thrives in fast-paced environments, knows how to be a true partner to the business without being a bottleneck, and is excited to help build a best-in-class legal function at one of the most consequential AI companies in the world. Responsibilities - Lead end-to-end drafting, review, and negotiation of commercial agreements, including MSAs, SaaS and API agreements, DPAs, partnership and reseller agreements, strategic collaboration and co-marketing agreements, procurement and vendor contracts, technology and infrastructure agreements, and IP licensing arrangements. - Serve as a primary legal partner across the business, providing fast, practical, and business-aligned counsel that accelerates deal velocity without compromising on risk Management. - Provide strategic counsel on legal risks across AI infrastructure, compute, partnerships, and enterprise deployments as the company scales. - Advise on AI-specific legal considerations in commercial agreements, including acceptable use, data retention and training restrictions, output liability, and evolving regulatory requirements (e.g., EU AI Act, CCPA/CPRA, GDPR). - Build and maintain scalable legal infrastructure—contract templates, negotiation playbooks, fallback positions, and tools (e.g., CLM, self-serve workflows)—to support high-volume deal flow and reduce friction in the contracting cycle. - Partner cross-functionally with Product, Engineering, Security, Finance, and Compliance teams to surface and address legal risk early, particularly on data use, enterprise integrations, and customer-specific compliance requirements. - Monitor the evolving regulatory landscape for enterprise AI and SaaS products and translate emerging requirements into practical contractual and policy guidance for internal stakeholders. Qualifications - JD and in good standing with an active U.S. state bar membership. - At least 5+ years of law firm and/or in-house experience, with a track record of drafting and negotiating complex commercial technology agreements. - Strong business acumen and ability to partner effectively with sales, product, engineering, and executive teams. - Deep familiarity with data privacy and security frameworks (GDPR, CCPA/CPRA, SOC 2, HIPAA) and experience negotiating DPAs and related compliance agreements. - Prior experience with infrastructure agreements is strongly preferred, including compute procurement (e.g., GPU capacity and cloud/neocloud agreements, colocation, and related SLA and acceptance terms). - Ability to communicate clearly with business and technical audiences and effectively translate legal concepts for non-lawyers. - Hands-on attitude to tackle projects large and small, low-ego approach to working across the organization. - Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology and how these products work. - Comfortable working in a fast-paced, dynamic environment. Title and Pay dependent on YOE (Counsel or Senior Counsel)

Location: Davao, Philippines; Metro Manila, Philippines; Philippines As a Security Analyst, you will be a crucial part of our cybersecurity team. This role is designed for individuals who are passionate about cybersecurity and eager to develop their skills in a dynamic and supportive environment. This resource will assist in monitoring, analyzing, and responding to security incidents, ensuring the protection of our clients' data and systems. Key Responsibilities: Security Monitoring and Analysis: Monitor security alerts and events using various security tools and platforms. Analyze security incidents to determine their impact and severity. Assist in the investigation and resolution of security incidents. Assist with checking and resolving security agent related issues. Incident Response: Participate in the incident response process, including identification, containment, eradication, and recovery. Document and report security incidents and actions taken. Vulnerability Management: Assist in the identification and assessment of vulnerabilities in client systems. Support the implementation of remediation measures to address identified vulnerabilities. Threat Intelligence: Stay updated on the latest cybersecurity threats and trends. Assist in the collection and analysis of threat intelligence to enhance security posture. Security Awareness and Training: Support the development and delivery of security awareness training for clients. Promote best practices for cybersecurity within the organization and to clients. Participate in group tabletop exercises Compliance and Reporting: Assist in ensuring compliance with relevant security standards and regulations. Prepare and maintain security documentation and reports. Collaboration and Support: Work closely with senior security analysts and other IT teams to enhance overall security. Provide support for security-related projects and initiatives. Direct Manager: Security Operations Manager Qualifications: Bachelor's degree in Cybersecurity, Information Technology, or a related field. Basic understanding of cybersecurity principles and practices. Familiarity with security tools and technologies (e.g., SIEM, firewalls, antivirus software). Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Eagerness to learn and adapt in a fast-paced environment. Preferred Skills: Relevant certifications (e.g., CompTIA Cybersecurity Analyst / CySA+). Experience with scripting or programming languages (e.g., Python, PowerShell). Knowledge of network protocols and operating systems. Salary: $1,000 – $2,000 / month

Location: New York Office Chainalysis is hiring a Senior Manager, Talent Management & Organizational Development to own the programs, processes, and resources that drive talent quality across the company. You will report to the VP of People. This is a high-impact IC role. Some foundations are already in place. A performance review cycle runs today, and your job is to assess it, sharpen it, and raise the bar on how ratings, calibration, and reviews work in practice. Other programs, to support top talent development do not exist and this role has an opportunity to create lasting programs from scratch. In both cases, you will present recommendations to the People Leadership Team, get alignment on direction, and then execute. A core part of this role is making other people effective. You will create the playbooks, toolkits, and training that HR Business Partners and people managers at every level need to run great talent processes without heavy central support. You build the content. You run delivery. You measure whether it lands. The right person brings strong practices from a consulting background or a large, well-structured organization, but does not try to copy-paste them. Chainalysis is a growth-stage company where priorities shift, ambiguity is normal, and the ability to adapt matters more than a perfect framework. You work iteratively, move fast, and stay grounded in data. In this role, you’ll: - Evaluate and improve the existing performance review cycle, including goal setting, mid-year check-ins, annual reviews, ratings, and calibration. - Build the supporting materials (manager guides, calibration toolkits, talking points, FAQs) that make the process work at all levels. - Partner with People Analytics to track completion rates, rating distributions, and other indicators of process health. Use data to drive cycle-over-cycle improvement. - Partner with HRBPs and business leaders to ensure that the organization has a high talent delivery model. - Build the succession planning program for critical roles: readiness assessments, development plans, and pipeline visibility for leadership, including designing and running the organization’s talent mapping process, assessment methodology (9-box or equivalent), criteria, and cadence. - Create the frameworks that make talent conversations consistent, data-informed, and actionable across business units. - Identify frameworks to address retention risks for high-impact contributors and recommend targeted interventions. Work with HRBPs and business leaders to roll out and integrate into ongoing talent conversations. - Develop the content library that HRBPs need to operate as strategic talent advisors: playbooks, templates, facilitation guides, and one-pagers. - Create enablement resources for people managers at all levels: how to set goals, give feedback, run development conversations, assess talent, and navigate the review cycle. - Run train-the-trainer sessions, workshops, and office hours to build capability across HRBPs and managers. - Translate talent strategy into practical tools people can use independently. - Pick up L&D programming where it connects to talent and performance outcomes: leadership development, manager effectiveness, and high-potential acceleration. - Identify capability gaps through performance data, engagement results, and business priorities. Recommend targeted interventions. - Partner with external vendors and internal subject matter experts to curate or build development content where gaps exist. - Advise on team effectiveness, organizational design, and change management as the company scales. - Bring an OD lens to talent programs to make sure they reinforce the culture and operating model Chainalysis is building. - Bring data, options, and clear recommendations to the People Leadership Team for key decisions on talent philosophy, program design, and process changes. - Facilitate discussions that lead to aligned decisions. Then own the execution. - Keep PLT informed on program outcomes, risks, and what is and is not working. We’re looking for candidates who have: - 5-8 years in talent management and organizational development with meaningful time spent building or redesigning talent programs (not only administering existing ones). You may have led or been part of an L&D organization, but if you are principally a training designer or facilitator, this role will not be a fit. - Critical thinking: you review, assess, and define based on first principles. You are curiosity-led and self-directed, anticipating the organization’s needs versus waiting to have them defined for you. - Building with agility: you are comfortable with ambiguity. You can take a vague problem, structure it, propose a path forward, and ship something useful before you have every answer. You work iteratively. You ship a minimum viable version, gather feedback, and improve. When priorities shift, you adjust without losing momentum. - Enablement driven: you think about adoption, not just design. You have a track record in adult-learning and programs that flex to the audience. When you build something, you build the training, the resources, and the feedback loop that make it relevant and sticky. - Metrics orientation: you default to measuring outcomes. You are comfortable with people analytics, dashboards, and making a case with data. You create with data and AI as tools, not the other way around. - Communication: clear, direct communicator. You can present options to a leadership team, facilitate a calibration session, and write a one-page toolkit with equal skill. - Workday fluency: experience working in Workday for talent and performance processes. Nice to have experience: - Background in human capital management consulting (EY, Deloitte, or comparable) and/or OD design at talent dense organizations who have scaled. - Experience at a technology company during a period of rapid growth or organizational change. - Coaching certification, OD certification, or advanced degree in I/O Psychology, Organizational Development, or a related field. - Familiarity with succession planning, including talent assessment, career pathing frameworks, and competency models (e.g. 9-box). - Track record of using AI-enabled authoring tools in enablement and curriculum development. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Remote Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Senior Risk Associate to run Lithic's risk assessment function: the client risk assessment program, the third party risk management program, and the enterprise risk assessment. You will execute the assessments, own the operations that keep them on schedule and defensible, and continuously improve the rubrics, questionnaires, registers, and SOPs that govern them. You will also own program underwriting: the criteria, limit and reserve recommendations, and periodic reassessment that follow a client from diligence through scale. This is an AI-forward role. Lithic is deploying agentic tooling across diligence and documentation workflows, and this role owns that build in the assessment domain: testing, tuning, and documenting the tooling so routine collection, review, and drafting are absorbed by automation, while you own the judgment calls, the exceptions, and the written product that goes to partner banks and examiners. This role operates with limited guidance and owns its programs end to end. It is sized for ownership, orchestration, and judgment rather than queue/ticket processing. What you'll do: Execute client risk assessments end to end: document collection, interviews, scoring against the weighted risk typologies, written assessment, tier determination, and pre-launch conditions. Own program underwriting: apply and maintain underwriting criteria, recommend spend, transfer, and reserve limits, and reassess programs as volume, product mix, and financial condition change. Run third party risk operations: vendor intake and tiering, due diligence and certification report review, control effectiveness ratings, the vendor risk register, annual reviews, and vendor issue and incident tracking. Support the enterprise risk assessment and the risk register: maintain the assessment inventory and calendar, collect and test control evidence, apply the enterprise rating methodology consistently across sub-assessments, and prepare Enterprise Risk Committee materials. Continuously improve the programs: refine rubrics, weights, questionnaires, and templates based on observed outcomes, and author and maintain the SOPs that make each assessment repeatable by someone other than you. Test, deploy, and tune agentic tooling across the assessment workflows, including document review, questionnaire analysis, vendor due diligence, and drafting, and document the context that makes the output repeatable and defensible. Define and report the KPIs and KRIs for the assessment programs, and surface concentration, trend, and thematic findings to leadership and oversight forums. Serve as the evidence owner for partner bank, audit, and examiner requests touching client, third party, and enterprise risk assessment. Mentor and cross-train teammates on assessment methodology, scoring discipline, and the tooling. What you'll bring: Hands-on experience conducting risk assessments in fintech, payments, or banking, across client or counterparty, third party or vendor, and enterprise or operational risk. Working knowledge of underwriting fundamentals: financial statement review, liquidity and runway analysis, loss and exposure monitoring, and limit setting. Fluency with rubric-based scoring methodologies and the discipline to apply them consistently and defend a rating. A track record of owning discrete risk programs end to end with limited guidance, including authoring the SOPs and defining the metrics that govern them. Ability to read control reports (ISO 27001, SOC 2 Type II, PCI DSS AOC) and translate findings into a residual risk position and a remediation ask. Comfort working with AI-assisted or agentic tooling, including how to test, tune, document, and defend AI-assisted decisions to bank partners and regulators Self-starter who can create structure where none exists and knows when to escalate and collaborate Clear, concise writing under a compliance standard: assessments, memos, and committee materials that hold up in front of a partner bank or an examiner. The annual US salary range for this role is $86,000 - $144,000, plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance. Benefits for Full-Time US Employees: Unlimited PTO 12-weeks fully paid parental leave 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) Work From Anywhere: work from anywhere in the world 4-weeks each year 3% cashback on card purchases with your complimentary Privacy.com employee account Health, vision, and dental insurance; HSA Contribution Match 401(k) match Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday

Location: Remote or Mississauga Workplace: remote Job Title: VP, Product Operations Location: Canada – Remote OR Mississauga, ON – Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . Position Summary: Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization. This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance. Key Responsibilities: Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams. Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs. Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization. Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes. Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices. Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment. Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration. Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions. Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges. Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives. Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness. Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity. Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support. Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities. Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence. Required Skills & Qualifications: Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field. MBA or other advanced degree in Business, Technology, or a related field is considered an asset. 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization. Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams. Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives. Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making. Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness. Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures. Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred. Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: VP, Product Operations Location: USA – Remote **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . Position Summary: Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization. This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance. Key Responsibilities: Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams. Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs. Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization. Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes. Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices. Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment. Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration. Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions. Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges. Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives. Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness. Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity. Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support. Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities. Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence. Required Skills & Qualifications: Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field. MBA or other advanced degree in Business, Technology, or a related field is considered an asset. 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization. Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams. Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives. Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making. Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness. Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures. Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred. Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Director of Battery Technology to build and lead the Battery Technology organization, shaping the team and technical direction that will power current and future generations of WHOOP products. You will set the technical vision for battery technology and build a high-performing global team across the US and China to advance battery performance, safety, reliability, and integration. As the leader of Battery Technology, you will own the multi-year roadmap for how WHOOP develops, validates, integrates, and manufactures battery technologies. You will partner across Hardware, Product, Operations, and Supply Chain to translate ambitious product goals into battery technology strategies, while developing relationships with cell manufacturers and technology partners that position WHOOP at the forefront of battery innovation. RESPONSIBILITIES:   - Build and lead the Battery Technology organization across Battery Cell Engineering, Battery Systems Engineering, and in-region engineering team members in China. - Define and drive the multi-year battery technology roadmap across cell chemistry, battery architecture, charging, safety, reliability, and performance. - Own battery technology development from advanced exploration and supplier development through design, validation, manufacturing ramp, and field performance. - Build strategic relationships with cell manufacturers and technology partners, influencing supplier roadmaps and identifying technologies that can differentiate future WHOOP products. - Partner across Hardware, Product, Operations, and Supply Chain to drive system-level decisions and tradeoffs across battery life, size, performance, integration, safety, cost, and member experience. - Develop technical leaders, engineering capabilities, processes, and infrastructure that enable the Battery Technology organization to execute and scale. - Travel up to 20% domestically and internationally to collaborate with partners, suppliers, and manufacturers. QUALIFICATIONS: - 10+ years of experience in battery technology, battery systems, electrochemistry, or related hardware engineering, including meaningful engineering leadership experience. - Deep expertise in lithium-ion cell technology, including chemistry, cell design, performance, degradation, safety, qualification, and manufacturing. - Strong understanding of battery systems, including pack architecture, charging, protection, validation, reliability, and product integration. - Demonstrated success developing battery technology roadmaps and bringing new technologies from exploration into high-volume products. - Experience building and leading multidisciplinary or geographically distributed engineering teams and developing technical leaders. - Proven ability to build strategic relationships with cell manufacturers and technology partners and influence supplier technology roadmaps. - Strong cross-functional leadership and communication skills, with the ability to create clarity through complex technical and business tradeoffs. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $210,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.   Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

Location: Remote or Mississauga Workplace: remote Job Title: SVP, Product Management – Data Products & Strategy Location: Canada – Remote or Mississauga, ON – Hybrid **Travel to Office expectations** For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn . Position Summary: Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value. The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio. Key Responsibilities: Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities. Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships. Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office. Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions. Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance. Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution. Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion. Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property. Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value. Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations. Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions. Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape. Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors. Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies. Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence. Required Skills & Qualifications: Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field. 15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines. Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results. Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability. Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change. Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations. Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes. Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders. Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred. Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred. Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred. Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment. At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more! Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote