Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures
You may be a good fit if you have:
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
Native English and (Bonus) Fluency in French, German, Spanish or Italian
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£135,000
—
£165,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
London, UK; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Location: London; Europe; Toronto
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role overview:
North is Cohere’s AI workspace platform for enterprises: a secure, customizable environment where companies can use AI across their real workflows while maintaining control over sensitive data. North connects AI agents with workplace tools, applications, and business context, helping users delegate complex work, build automations, inspect outputs, and collaborate with AI in production environments.
As North becomes more capable, one of the most important questions is also one of the hardest: how do we know whether the model is actually getting better for the workflows customers care about?
This role is about being the voice of North inside modelling. You will build the evaluation systems, feedback loops, and applied modelling workflows that make sure model progress translates into better product outcomes for North users. You will work closely with North product teams, customer-facing teams, and modelling teams to define what “good” means across the product surface, turn real usage and product direction into high-quality evals, and use those evals to guide model selection, patches, and regular model updates.
This is neither a pure research role nor a conventional product engineering role. It is a rigorous applied MLE role for someone who cares deeply about measurement, model behavior, and real-world product quality. You should be excited by the craft of building careful evals: evals that capture messy agentic workflows, reflect actual customer needs, resist superficial benchmark hacking, and provide useful signal for where the product and models need to go next.
Please note: this team works closely across Europe and East Coast North America time zones. We are open to candidates who can collaborate effectively within those hours.
Key responsibilities:
- Own the eval strategy for North: define what we need to measure across agent workflows, tool use, enterprise knowledge work such as deep research, document creation or editing, and other human-AI interactions.
- Build high-quality evals from the realities of the product: user feedback, production failures, privacy-preserving usage logs, internal dogfooding, customer needs, and forward-looking product goals.
- Create systems that continuously turn what North is learning from users, customers, and feature teams into evals, so measurement keeps pace with the product rather than becoming a static benchmark.
- Be the voice of North inside modelling: extract clear insight from eval results, customer-derived data and product context, then turn model failures, capability gaps, and North-specific needs into actionable recommendations for the central modelling teams.
Qualifications:
- You have improved LLM-powered, agent-powered, or AI-product systems through evals, feedback loops, data curation, prompting, model adaptation, or model selection.
- You care deeply about evaluation as a craft: representative tasks, precise rubrics, clean data, failure analysis, regression tracking, and knowing when a metric is giving false confidence.
- You have strong applied MLE judgment and can reason clearly about model behavior, eval validity, product outcomes, and production tradeoffs.
- You are comfortable working close to users and product teams, while translating messy qualitative signals into measurement that other modelling teams can act on.
- You are self-directed, practical, and motivated by open-ended problems where the right answer requires both technical depth and product understanding.
- You care about making AI systems genuinely useful in real enterprise settings, not just better on abstract benchmarks.
If some of the above does not line up perfectly with your experience, we still encourage you to apply.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: India
Senior Video Editor / Motion Graphics Designer
Department: Marketing
Employment Type: Full-Time
Location: India (Remote)
About HIKINEX
HIKINEX is a multi-channel integrated service provider helping companies scale faster, boost efficiency, and drive
greater profitability. We build dedicated remote teams in sales, recruitment, marketing, and operations so our
clients can work on their business instead of in it.
Role Summary
We are looking for a highly creative, detail-oriented, and fast-moving Senior Video Editor to lead the production of high-quality video content across our brands, products, and internal initiatives. This role goes beyond editing— you will help transform ideas into engaging visual stories that educate, inspire, and drive business growth, often working across multiple projects at once with tight deadlines. You will work closely with marketing, product, design, and leadership teams to create content for websites, product launches, training programs, social media, recruiting campaigns, and client marketing.
We're building an AI-first Marketing Department, so experience with modern AI-assisted creative workflows is highly valued.
Key Responsibilities — Video Production
• Edit high-quality promotional, educational, and product videos.
• Produce product demos and feature walkthroughs.
• Create customer success stories and case study videos.
• Develop engaging social media content.
• Produce internal and employer branding videos.
• Create internal training videos and onboarding content.
Motion Graphics & Animation
• Design and animate titles, transitions, icons, and infographics.
• Create animated product explainers.
• Develop branded intro and outro sequences.
• Produce logo animations and motion assets.
Creative Storytelling
• Transform scripts into compelling visual narratives.
• Recommend pacing, music, graphics, and visual effects to improve engagement.
• Ensure videos align with brand guidelines and communication goals.
AI-Assisted Video Production
Leverage AI tools to improve speed and quality throughout the production process.
Asset Management
• Organize video files and project assets.
• Maintain version control and follow company naming conventions.
• Ensure project files are easy for the team to locate and reuse.
Day-to-Day Responsibilities
• Edit assigned video projects efficiently and on schedule.
• Attend project briefings.
• Collaborate with designers and copywriters.
• Review feedback and implement revisions quickly.
• Export videos for multiple platforms.
• Upload final assets to the appropriate repositories.
• Update project progress in project tracking tools.
Required Skills
• Professional video editing with strong speed — able to turn around high-quality work quickly without sacrificing craft.
• Motion graphics and animation principles.
• Visual storytelling and pacing.
• Sound editing and color correction.
• Creative problem-solving.
• Strong time management and ability to juggle multiple projects at once.
• Strong communication and attention to detail.
Tools & Technologies
Adobe Premiere Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator, Adobe Audition, DaVinci Resolve (preferred), Figma (basic understanding), Canva AI Tools (Preferred)
Experience with one or more of:
ChatGPT, Claude, Adobe Firefly, Runway, Descript, ElevenLabs, Midjourney, Canva AI, Veo or similar AI video generation tools.
Experience Required
• 3+ years of professional video editing experience, with a demonstrated ability to work at speed and high
volume.
• Strong portfolio demonstrating a variety of work, including product videos, explainer videos, corporate videos, social media content, and motion graphics.
Portfolio Requirements
Please include examples of: product demonstrations, motion graphics, brand videos, social media campaigns,
training or educational content, and before-and-after editing examples (if available).
Applications without a portfolio will not be considered.
Who Will Thrive in This Role
You edit fast without cutting corners, and you're comfortable juggling several projects with competing deadlines.
You take a script or rough brief and run with it, bringing strong creative instincts and technical polish to every
deliverable. You're always looking for ways, including through AI tools, to work smarter and faster.
We Encourage You to Apply
If you don't meet every single requirement listed above, please don't let that stop you from applying. We'd still
like to hear from you if you're excited about this role and bring relevant experience. Skills and qualifications can
be built on the job; genuine interest and the right attitude matter just as much to us.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Singapore based, we are looking for an experienced
Senior Product Manager – AI Risk Strategy
to lead the evolution of OKX Buy/Sell Crypto risk control capabilities. You will own the end-to-end risk strategy across transaction risk, fraud prevention, review operations and AI-powered decision making.
At OKX, you will have the opportunity to build next-generation AI-native risk systems that protect millions of users worldwide. You will play a key role in redefining how AI Agents, Large Language Models and intelligent decision engines transform fraud prevention and operational efficiency across one of the world's leading crypto platforms. This role is highly data-driven and requires strong ownership. You will independently analyze risk data, identify fraud patterns, design and optimize risk strategies, and drive the transformation from traditional manual review to AI Agent-powered intelligent review. You will work closely with Engineering and Risk Operations teams to build scalable, intelligent and efficient risk systems.
What You’ll Be Doing
Own the end-to-end risk strategy for Buy/Sell Crypto products, including transaction risk control, fraud prevention, review workflows and decision engines.
Design and continuously optimize the risk control architecture, including rule engines, policy engines, model orchestration and review systems.
Independently analyze large-scale transaction and risk data to identify fraud patterns, emerging attack vectors and strategy optimization opportunities.
Design, implement and iterate risk policies based on data-driven insights to improve fraud detection while minimizing user friction.
Define and optimize model policies, decision thresholds, confidence scores and human-in-the-loop review mechanisms.
Conduct root cause analysis, monitor risk performance and perform A/B testing to continuously improve strategy effectiveness.
Lead the transformation of manual review into AI Agent-powered intelligent review by designing LLM-driven workflows, reviewing policies and operational processes.
Drive continuous optimization of AI Agents through prompt engineering, policy iteration, feedback loops and model evaluation.
Improve operational efficiency by increasing automation, optimizing resource utilization and reducing manual review costs.
Partner closely with Engineering teams to deliver scalable, reliable and intelligent risk systems.
What We Look For In You
Bachelor's degree or above in Computer Science, Artificial Intelligence, Engineering, Mathematics or a related discipline.
5+ years of experience in Risk Strategy, Fraud Detection, Risk Product Management, Trust & Safety or related fields.
Strong experience designing transaction risk strategies, fraud detection systems or review platforms.
Proven ability to independently analyze large datasets, identify risk patterns and translate insights into effective risk strategies.
Strong SQL skills and hands-on experience with data analysis. Experience with Python, Spark or other analytical tools is a strong plus.
Experience designing and optimizing rule engines, policy engines, risk scoring or decision engines.
Strong understanding of fraud prevention, transaction risk, payment risk, account security or related risk domains.
Experience designing model policies, evaluation metrics and strategy iterations for machine learning or AI-based systems.
Hands-on experience with Large Language Models (LLMs), including prompt engineering, policy design, model evaluation and production iteration.
Experience designing or implementing AI Agent workflows, AI-assisted review systems or intelligent operational processes.
Strong analytical thinking with the ability to perform root cause analysis and make data-driven decisions.
Excellent problem-solving skills with a high level of ownership and execution.
Fluent in both English and Mandarin to support cross-functional collaboration in a global environment.
Nice to Haves
Experience in cryptocurrency, fintech, payments, banking or internet risk control.
Experience building AI-native products or AI-powered operational systems.
Familiarity with Retrieval-Augmented Generation (RAG), agent orchestration, tool calling and model evaluation frameworks.
Experience with A/B testing, strategy experimentation and online/offline model evaluation.
Knowledge of AML, KYC, payment fraud, account takeover, scam prevention or identity risk.
Experience working with AI coding assistants or automation tools to improve product development efficiency.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Forward Deployed Engineers work directly with the largest and fastest-growing AI companies in the world, owning their technical outcomes on Baseten and taking on the hardest problems in serving and improving models at scale. The work spans the model lifecycle: inference, post-training, and the systems that tighten the loop between them.
- Act as each account's de facto CTO on Baseten, with final accountability for how their workloads are designed, run, and scaled.
- Take customer objectives from vague to shipped: frame the problem, define the spec and success criteria, build the PoC, and carry it through to production quickly, using the right tools for the problem.
- Design the evals and benchmarks that isolate where quality or performance falls short, then close the gap yourself, whether that means optimizing inference, improving the model through post-training, or reworking the eval itself.
- Be the first responder to mission-critical failures including triage, owning the fix directly or route to the owning team and stay accountable until it ships.
- Build internal systems so that each engagement is faster than the last. This includes tooling and automation for eval and deployment infrastructure, and the recipes and reference implementations that make the product more self-serve.
- Shape the product itself, channeling what your accounts need into the roadmap and shipping fixes and features into Baseten's codebase yourself.
- Do all of this across multiple accounts at once, sequencing the work, pulling in the right people at the right time, and keeping customers and internal stakeholders aligned on status and risk.
REQUIREMENTS
- Minimum 1-2 years of software engineering experience, shipping and maintaining code in large production systems, ideally with breadth across the stack
- Experience debugging complex production issues - working through logs, metrics, and traces to root-cause problems in unfamiliar systems
- Confidence owning ambiguous technical problems. This includes triaging, making decisions under uncertainty, and knowing when to pull in other engineers who own the underlying systems
- Motivation beyond pure engineering. An interest in wanting to work directly with customers, understand their problems firsthand, and influence the product
- Clear communication on complex technical topics, whether you're talking to a customer's engineers or their leadership
- Genuine curiosity about AI inference and training, and a drive to become an expert in the infrastructure powering it
- Willingness to respond to customers outside regular working hours and participate in an on-call rotation
- Excitement about solving problems for some of the largest and fastest-growing companies in the world running mission-critical AI workloads
WHAT YOU'LL BRING
We don't expect any one person to cover all of this - the strongest candidates may spike in one or two of the following:
- Depth in a core infrastructure domain such as storage systems or networking (anywhere from the cloud layer to cluster interconnects like InfiniBand and RoCE)
- Experience operating distributed compute platforms like Kubernetes, Slurm, or Ray, especially for GPU workloads
- A detailed understanding of LLM architectures and modern inference engines like vLLM, TensorRT-LLM, or SGLang
- The ability to profile and optimize GPU workloads, in training or serving
- Hands-on experience with post-training techniques like SFT and RL, or a broader deep learning background plus fluency in a tensor computation library like PyTorch or JAX
- Operational depth - running on-call, leading incident response, debugging distributed systems under pressure
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a Senior Manager, Accounts Receivable & Billing to lead and scale our global billing and AR operations during a period of significant business transformation. This role will be responsible for strengthening billing operations, financial and operational controls, credit review processes, billing data governance, month-end readiness, and team execution across a complex global Order-to-Cash environment.
The Senior Manager will play a critical role in preparing the organization for the integration of Fivetran and dbt Labs into a unified operating model, including readiness for the planned February 1, 2027 cutover. This person will partner closely with Order Management, Revenue Accounting, Accounting, GTM Systems, Product, Finance, Deal Desk, Sales Operations, Legal, and Collections to ensure billing data and processes are accurate, scalable, well controlled, and operationally ready for the future state.
The role will also lead the support model into the India Center of Excellence, including hiring, onboarding, knowledge transfer, process documentation, and ongoing team development. T
his is a hands-on leadership role for someone who can move comfortably between detailed billing and accounting issues and broader process design, controls, automation, systems integration, and team leadership.
This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
NetSuite, Salesforce, billing and payment platforms, SQL, Excel, Google Sheets, AI and automation tools, workflow management tools, RPA, APIs, and financial reporting and reconciliation tools.
What You’ll Do
Lead end-to-end billing operations, including invoice generation, delivery, amendments, credits, corrections, reconciliations, exception management, and customer-specific billing requirements.
Design, implement, document, and monitor billing and AR controls, including approval requirements, reconciliations, audit evidence, change controls, and exception-management procedures.
Establish and operationalize customer credit review and credit-check processes, including approval thresholds, documentation standards, credit limits, and escalation procedures in partnership with Finance and GTM stakeholders.
Lead billing and AR operational readiness for monthly and quarterly close, ensuring activities, reconciliations, adjustments, and supporting schedules are completed accurately and on time.
Drive billing-data readiness for the February 1, 2027 NewCo cutover, including data requirements, mapping, validation, reconciliation, testing, controls, exception handling, and operational readiness.
Partner with Order Management, GTM Systems, Product, Revenue, and Accounting to identify and resolve upstream data and process issues that create downstream billing errors or manual work.
Develop and scale AI-enabled and automated workflows that move recurring billing, reconciliation, and finance activities toward exception-based management while maintaining appropriate controls and auditability.
Recruit, onboard, and develop team members within the India Center of Excellence and lead the transition of responsibilities.
Create and maintain SOPs, runbooks, process maps, control documentation, testing procedures, close checklists, and training materials that enable consistent execution and reduce key-person dependency.
Provide concise leadership reporting on billing health, controls, operational risks, cutover dependencies, unresolved issues, and readiness milestones.
Skills We’re Looking For
8+ years of progressive experience in accounts receivable, billing, order-to-cash, accounting operations, revenue operations, or related finance functions, including significant experience in a complex B2B or SaaS environment.
3+ years of direct people-management experience, with demonstrated success building and developing distributed or global teams.
Deep understanding of billing operations, month-end close, reconciliations, financial controls, audit requirements, and customer credit-risk processes.
Demonstrated experience designing and implementing scalable operational controls, process improvements, and governance frameworks.
Strong systems and data capabilities, including experience with ERP and billing platforms such as NetSuite, Salesforce, Zuora, Oracle, SAP, or similar, with advanced Excel/Google Sheets skills and SQL proficiency preferred.
Experience leading significant transformation initiatives such as finance-system implementations, process migrations, M&A integration, shared-services transitions, or operating-model redesign.
Demonstrated ability to use AI, automation, workflow tools, RPA, APIs, or related technologies to reduce manual work while creating appropriate monitoring, documentation, and human-review controls.
Bonus Skills
Experience integrating billing or finance operations following a merger or acquisition.
Experience establishing or expanding an India-based Finance Center of Excellence.
Experience working in a SOX or similarly controlled financial environment.
Experience with AI-enabled finance workflows, automated reconciliations, or exception-based operating models.
#LI-JG1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$172,060
—
$215,075 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: London, UK; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Our mission on the Connectivity team is to make Claude the most connected AI. As agents take on more real-world work, we're taking a leading role in defining how they get access to external systems — safely, with the right permissions, and in ways enterprises can trust. We ship standards and services used by claude.ai, Claude Code, Cowork, and the API. We own the MCP proxy that routes every tool call and the OAuth and token management that keeps connections authenticated. We're also core contributors to the MCP spec — now an open standard under the Linux Foundation — and maintain the official Python and TypeScript SDKs.
We're looking for experienced software engineers to join Connectivity. The team spans San Francisco and London, and you'll work closely with partner teams across Anthropic to deliver impact across all of our products. You'll work on problems where reliability and enterprise trust are critical. This means OAuth at scale, admin controls that let IT govern what agents can do, and proxy infrastructure that is reliable by default.
What you'll do
You'll design, build, and operate the core connectivity infrastructure behind external tool calls — the MCP proxy and the OAuth and token management systems that keep connections authenticated. You'll own reliability for infrastructure that other teams and external partners depend on, including SLOs, on-call, incident response, and postmortems. You'll build the admin controls and permission models that let enterprise IT govern what agents can do, and contribute to the MCP standard and its ecosystem, including the spec and the official Python and TypeScript SDKs. You'll turn ambiguous outcomes into shipped, scoped work, dogfooding what you build in the products that consume it.
You'll independently scope complex, multi-month projects, drive cross-org alignment through ambiguous problem spaces, and make architectural decisions that shape how Anthropic builds and scales its products. You'll partner directly with research to productize cutting-edge capabilities, and will have lasting impact on the platform that hundreds of thousands of companies and internal/external engineers depend on every day.
You might be a good fit if you:
Experience as a backend or platform engineer
Familiarity with using AI tools as part of the software development process
Take a product-focused approach to platform work and care about building solutions that are robust, scalable, and easy to use
Take full ownership of your work — from design through build, deployment, and operations, to iterating on and improving your product
Can navigate ambiguity and make sound technical decisions independently, and have ideally operated in both 0 → 1 and more mature team or company settings
Experience operating production distributed systems, with an understanding of what reliability, observability, and incident response require at scale
Excellent communication skills, with the ability to build consensus across teams and time zones
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Reports to: Head of Content Operations
Location: Hong Kong
Travel: International travel to the EU, Japan or the US
Time Zones: Will collaborate across time zones with clearly defined overlap windows.
We're looking for a
Senior Program Manager, Retail Demo Content
to drive the strategy, roadmap, and execution of what games and content appear in our retail demo experience. This is a highly cross-functional role that sits at the intersection of
content strategy, production planning, and retail execution
— turning leadership's retail vision into a clear, actionable content roadmap that ships on time, every time.
You'll be the connective tissue between our game production pipeline, developer experience team, retail deployment team, and publishing/marketing — ensuring the retail demo always showcases the right games, at the right time, in a way that drives conversion and supports broader go-to-market strategy.
What You’ll Do
Own the retail demo content roadmap
— Determine which games should be featured in retail demo units at any given time, based on our production release schedule, business priorities, and retailer needs. Also own the retail demo experience across multiple regions with local demands and customizations.
Translate strategy into execution
— Take high-level management direction on retail demo goals and convert it into a concrete, achievable execution plan with clear timelines and milestones.
Drive on-time delivery
— Manage the end-to-end planning process and working closely with Developer Experience Team to ensure new retail demo content is ready and deployed to retail demo units on schedule, with no surprises.
Coordinate with Retail Deployment
— Partner with our Retail Deployment team to align on logistics, timing, and technical requirements for rolling out new content to physical retail locations (Target, Costco, Walmart, etc.).
Align with Publishing & Marketing
— Collaborate with Publishing and Marketing teams to identify opportunities where retail demo content can support broader go-to-market (GTM) campaigns, new title launches, or seasonal promotions.
Build repeatable process
— Establish clear, scalable planning frameworks and documentation so that retail demo content planning becomes a predictable, well-oiled process rather than an ad hoc effort.
Report and communicate
— Keep the Head of Content Operations and relevant stakeholders informed on roadmap status, risks, and delivery timelines.
Who You Are
5-8+ years of experience
in program/product management, content operations, production coordination, or a related field — ideally within gaming, consumer tech, or retail/CE (consumer electronics) industries.
Proven ability to
build and manage roadmaps
across multiple stakeholders and moving parts, with a track record of on-time delivery.
Strong
cross-functional collaborator
— comfortable working with engineering/dev teams, retail/operations teams, and marketing/publishing teams simultaneously.
Experience translating
ambiguous, high-level direction
from leadership into structured, actionable plans.
Familiarity with
game production pipelines
and/or
retail merchandising/demo programs
is a strong plus.
Excellent
communication and stakeholder management
skills — able to align diverse teams (technical, creative, retail, marketing) around a shared plan.
Highly organized, detail-oriented, and comfortable owning a roadmap end-to-end.
A passion for gaming, interactive entertainment, or family/consumer tech products is a big plus.
Nice to Have
Prior experience working with major retailers (Target, Costco, Walmart, Best Buy, etc.) on in-store demo, merchandising, or activation programs.
Experience in game publishing, live-ops, or content scheduling.
Familiarity with GTM (go-to-market) planning and how retail experiences tie into broader marketing campaigns.
#LI-Remote
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Aberdeen, United Kingdom; Glasgow, United Kingdom
UK-based | Permanent | Occasional Offshore Travel
Location: Aberdeen/Glasgow
preferably willing to relocate to Aberdeen
We are looking for an experienced Party Chief / Senior Surveyor who is looking to progress beyond offshore survey operations and develop towards a Project Management role, while retaining occasional involvement in offshore and nearshore projects.
The Role
The successful candidate will combine technical survey responsibilities with increasing involvement in project planning, client liaison, tendering, documentation and project coordination.
The aim is to provide a clear progression:
Party Chief / Senior Surveyor → Project Surveyor → Project Manager
The position offers a balance between office-based project responsibilities and occasional offshore trips, providing the opportunity to remain connected to field operations while developing broader project management experience.
If you are an experienced senior survey professional with strong EIVA and GIS skills and are ready for the next step in your career, we would like to hear from you.
Requirements
Proven experience as a Party Chief / Senior Surveyor in offshore and/or nearshore survey operations.
Strong proficiency in the EIVA Suite – essential.
Good understanding of the full survey project lifecycle, from tendering and planning through mobilisation, acquisition, QC, reporting and final delivery.
Strong GIS capability with QGIS and /or Arcgis
Experience in survey reporting, technical documentation and client deliverables.
Practical experience with MBES, SSS, SBP and positioning systems, including exposure to USBL and LBL operations.
Beamworx experience is desirable but not essential.
Strong understanding of survey data workflows, QC and project documentation.
Good communication skills with the ability to work with clients, project teams and offshore personnel.
A genuine ambition to develop into a Project Management position.
British Citizen or UK ILR holder, with unrestricted right to work in the UK
.
Degree In Hydrography , CAT B or CAT A certified preferable
Benefits
Hybrid working options.
Car salary sacrifice scheme
Private Healthcare Plan
Pension Plan
Life Assurance
Training & Development
Opportunities for career development.
seniorAberdeen, United Kingdom; Glasgow, United Kingdom
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $109,000-$159,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service.
As a
Senior
AI Deployment Consultant
, you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI.
You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence.
What will I be doing?
Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout.
Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state.
Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans.
Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols.
Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation.
Coordinate technical readiness activities, including integrations, data migrations, and security reviews.
Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed.
Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap.
Contribute to the evolution of our Deployment Services methodology, templates, and best practices.
Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team.
What skills do I need?
5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies.
A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable.
Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one.
Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders.
Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment.
Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this.
Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus.
How Will I Be Measured?
Automation Rate - Are you driving your customers to achieve high adoption of Fin?
CX Score — do customers rate the deployment experience highly?
On-time, on-budget delivery — do your projects land against the timeline and scope you committed to?
Time-to-value — how quickly do customers get to a working, measurable Fin deployment?
Contribution to the team — the templates, mentorship, and best practices you leave behind.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $120,000-$177,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a talented Senior Sales Engineer to join our Enterprise, Existing Business sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and supporting a regimented proof-of-value process throughout the sales cycle.
Technologies You’ll Use
AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana Linux, Windows, Python
What You’ll Do
Work with Enterprise customers to understand their business, their use cases, and their data replication and data transformation requirements
Work cross functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan
Develop and deliver technical presentations to Enterprise audiences
Ensure the technical win by running a tight proof-of-value process
Work closely with Fivetran+dbt’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs
Develop and maintain relationships with key Enterprise customers and partners
Stay up-to-date on the latest technologies and trends in our industry
Skills We’re Looking For
5+ years in one of the following areas: data replication, data practitioner, data operations, analytics, sales engineering, or related technical field
Proven ability to work cross-functionally to support large enterprise customers
Strong technical background covering data replication, cloud infrastructure, data replication technologies, and/or database administration
Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools
Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders
Strong problem-solving and analytical skills
Bonus Skills
Experience with Oracle, SQL Server & SAP databases
Basic python competency and advanced SQL knowledge
Hands on experience with other data replication or ETL tools
Experience with self-hosted software applications and supporting infrastructure
Hands on networking experience both in the cloud and on-premise
This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.
As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
#LI-REMOTE
#LI-MT2
OTE (On Target Earning)
$208,485.63
—
$260,607.19 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a high-performance, experienced hands-on technical program manager(TPM) in the security domain to be part of an Engineering team. In this role, you will be responsible for leading and managing security-related initiatives across the organization. It involves collaborating with cross-functional teams to ensure the successful planning, execution, and delivery of security programs. The TPM will act as a bridge between technical teams and business stakeholders, ensuring alignment with organizational goals while mitigating security risks.
The work is very diverse. Fivetran is a multi-cloud environment operating on AWS, GCP, and Azure. You will help select security tools, implement improvements within our environments, and assist in developing new processes to increase our security posture.
This is a full-time position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Bash, Python, JS, BigQuery, Looker, Sigma, Azure, AWS, GCP, Terraform, Docker, Kubernetes, Github, Buildkite, SonarQube, Grafana, Prisma, Synk, Signal Sciences, AI Tools
What You’ll Do
This is the primary person in engineering responsible for executing the security vulnerability management program for engineering, including infrastructure, code, and dependency vulnerabilities.
Collaborate with Security and Engineering teams to ensure vulnerabilities are identified, prioritized, and patched. Provide technical oversight and accountability to ensure the effective delivery of security fixes.
Enhance processes by evaluating tools, recommending improvements, and driving automation for faster resolution.
Usage of AI in defining the roadmap for a proactive security approach based on risk assessment/rating
Running the Dependency management and image hardening programs
Using AI to contribute to the remediation of code and infrastructure vulnerabilities
Establish and lead a code scanning program in collaboration with infrastructure, engineering, and security teams to ensure seamless integration and sustainable security practices.
Dedicate up to 20% of the time to assessing business systems to identify vulnerabilities and compliance gaps proactively. Develop a scanning and detection plan and establish policies and standards for internal data access tools to improve overall system security.
Advocate for tools and solutions that support shift-left strategies, driving early integration of security and testing in the development lifecycle.
Skills We’re Looking For
Over 5 years of experience in technical program management with a strong focus on security engineering, vulnerability management, cloud security, and application security.
Proficient in applying program management methodologies, tools, and best practices to deliver complex security initiatives.
Exceptional skills in prioritization, organization, and multitasking to manage multiple programs effectively.
Proven ability to work collaboratively with cross-functional teams, including product teams, SRE/QE engineers, and developers, to embed a security-first mindset into workflows and practices.
Deep understanding of key security domains, including application/infrastructure security, data privacy, threat modeling, vulnerability management, and secure software development lifecycle (SDLC).
Strong grasp of security concepts and principles, including network security, encryption, authentication, and authorization.
Hands-on experience with SAST/DAST tools, agent-based firewalls, IDS/IPS technologies, and automation tools for security orchestration. Experience with scripting languages for automating security processes.
Proficient in researching and validating vulnerabilities while proposing effective remediation or mitigation strategies.
Strong familiarity with OWASP principles and best practices for securing web applications, including the OWASP Top 10 vulnerabilities and Application Security Verification Standard (ASVS)
Up-to-date knowledge of market trends, emerging technologies, and best practices in cloud security
Strong analytical, problem-solving, and communication skills to address security challenges, coupled with the ability to influence and collaborate effectively with engineering teams in enhancing security measures and mitigating vulnerabilities in a dynamic, fast-paced environment.
#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$158,284
—
$197,855 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Netherlands; Romania; Portugal; Belgium; Slovakia; Spain; Poland
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: To create the best experience for this employee and meet business needs, this role requires you to be based within the EMEA region.
ROLE SUMMARY
This is an exciting time to join Oyster. The Netherlands is one of our most important markets—this role will give you real ownership over how payroll runs, with the scope to help us achieve best-in-class payroll standards at scale.
You'll be a valued member of our in-house payroll team: someone we trust to accurately produce your assigned stream of Dutch payroll each cycle, follow our AFAS processes closely, and flag anything that doesn't look right. If you have hands-on native Dutch payroll experience, are comfortable executing structured processes with care, and want to build your skills within a payroll function that's still taking shape, this role is for you.
CORE RESPONSIBILITIES
- Process payroll accurately. Produce your assigned stream of the native Dutch payroll cycle in-house each period; accurate, compliant, and on time.
- Master data accuracy. Process and check employee payroll master data — new hires, terminations, salary changes, variable pay, benefits, absences, and garnishments (loonbeslag) — following defined procedures and flagging anything unclear or that looks off.
- Payroll controls & quality. Run pre- and post-payroll validations each cycle; check your own work carefully, and flag anything that doesn't look right before issues reach team members, customers, or Finance.
- Handle all statutory filings & accesses. monthly loonaangifte filings to the Belastingdienst, UWV wage declarations, and the annual jaarloonopgaaf, filing of Ziektewet and WAZO reimbursement claims with UWV, owning the retrieval and maintenance of employee loonheffingskorting data: you follow established procedures for these activities and flag anything that looks off. You'll support the setup and maintenance of required government accesses as directed.
- Follow the payroll system procedures. Follow defined steps to help maintain the in-house payroll system, test legislative updates before they go live as directed, and flag issues or ideas to your team lead or our Product team.
- Build your subject matter knowledge. Learn and follow Loonheffingenrecht, Socialezekerheidsrecht, Arbeidsrecht, and CAO (Collectieve Arbeidsovereenkomst) as they apply to your work, and ask questions when something is unclear.
- Check your numbers. Check payroll journals and GL mappings against your outputs, and flag any data integrity issues you notice.
- Handle assigned tickets. Handle assigned client payroll tickets well, and escalate anything that exceeds your frame to senior team members. Pair careful, accurate work with a customer-first mindset.
- Reporting. Help prepare statutory and ad-hoc reports to meet regulatory requirements, including EU Pay Transparency Directive obligations, Ondernemingsraad (OR)-facing pay assessment documentation, and AVG/GDPR compliance across payroll data.
- Audits. Provide structured data and documentation to support internal and external audits.
- Support the team. Follow SOPs closely and flag gaps when you spot them. Share knowledge when asked and support your peers informally, helping keep our living knowledge base — playbooks and SOPs — documented and shared.
MINIMUM REQUIREMENTS
- 1–3 years running native (in-house) payroll processes for the Netherlands, comfortable independently handling a defined volume of payslips per month.
- Hands-on AFAS and / or Nmbrs by Visma and / or Loket.nl http://Loket.nl processing experience.
- Completed the Praktijkdiploma Loonadministratie (PDL) and/or NIRPA Register Salarisadministrateur (RSa) registration.
- Working knowledge of Dutch wage tax, social insurance, and labor law, with a willingness to build deeper expertise over time.
- Dutch at C1/C2 for interaction with local authorities and fluent English for collaborating with our async global team.
- Comfortable handling assigned client queries and escalating anything beyond your scope with clear context; balancing careful, accurate work with a genuine customer-first mindset.
- A careful, detail-oriented mindset. You check your own work thoroughly and flag patterns or issues as you notice them.
- Comfortable navigating ambiguity within your own workstream, and know when to escalate something that falls outside your frame.
- You're happy to share knowledge when asked and support your peers informally.
- Comfortable working largely asynchronously in a fast-paced, remote-first environment.
DESIRABLE SKILLS
- A broader accounting background or qualification (e.g. RA/AA accountancy qualification); particularly useful for the GL mapping and reconciliation side of the role.
- Proven experience working on and delivering cross-functional HR/Payroll projects.
- Hands-on capability working with AI tools to optimize payroll or operations workflows.
- Strong data transformation skills and practical experience with data analytics platforms.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
174,986
- USD
209,983
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Mimir Query, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases team owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with
Grafana Enterprise Metrics
,
Grafana Enterprise Logs
, and
Grafana Enterprise Traces
. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
Mimir Squad
The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the
Mimir OSS project
, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.
A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.
What will you be doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial idea all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
Support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
Experience with developing software that runs in the Cloud
or
experience with systems engineering
Experience with being on-call and following the DevOps model
Experience writing clean, robust, and performant software that is easily maintained by others
Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
Comfortable with microservices architecture and distributed systems
Experience and comfort developing with LLMs like Claude and Codex on your day to day
Bonus Points For:
Experience working with Kubernetes
Experience working with queue systems, e.g. the Kafka protocol
Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with the concept of infrastructure as code
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
186,368
- CAD
223,642
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Espoo; Berlin
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Senior/Staff Platform Observability Engineer
- Location: Espoo, Finland / Berlin, Germany
- Department: Platform & Release Engineering
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO,)
WHY THIS ROLE MATTERS:
As a Platform Observability Engineer, you’ll make the health of ICEYE’s systems visible, actionable, and reliable. You’ll build and evolve the observability foundation across metrics, logs, and traces, helping teams detect issues early, understand failures faster, and operate their services with confidence. Your work will go beyond dashboards and alerts. You’ll reduce operational noise, eliminate blind spots, and give product teams the tools and autonomy to run reliable services.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own and continuously improve a unified, production-grade observability stack covering metrics, logs, and traces, giving every team a consistent, self-service way to understand and operate the health of their services.
- Build and maintain trusted alerting by tuning alerts against clear SLOs/SLIs, reducing noise, improving ownership and ensuring real issues surface early.
- Define, document, and drive adoption of instrumentation standards covering metric naming, label cardinality, structured logging, and distributed tracing with OpenTelemetry.
- Enable product teams to diagnose and resolve incidents faster through well-designed dashboards, runbooks, hands-on support, and practical observability guidance.
- Run the observability platform like a product, owning its roadmap, interfaces, reliability, scalability, and cost across areas such as retention, sampling, and cardinality.
- Provide clear technical direction for observability across the engineering organisation, making pragmatic architectural trade-offs and helping teams adopt platform capabilities effectively.
WHAT WE’RE LOOKING FOR
Must haves:
1. Observability platform ownership at scale
6+ years in Platform Engineering, Observability, or infrastructure roles, with end-to-end ownership of a production observability stack (for example the LGTM stack - Loki, Grafana, Tempo, Mimir/Prometheus - or an equivalent metrics/logs/traces platform) at scale.
- Instrumentation & telemetry: OpenTelemetry adoption, metric and label design, structured logging, and distributed tracing across complex, multi-team systems.
- SLO/SLI & error budgets: dashboards and alerting that surface real problems early while minimizing noise and false positives.
- Platform as a product: treating other engineering teams as customers, with clear interfaces and a roadmap shaped by their needs.
- Alerting & reliability attitude: comfortable with on-call, driving blameless learning from incidents, and continuously tuning signal quality instead of letting alert fatigue set in.
2. Software engineering foundation
- A background that includes time spent writing and shipping production software, bringing engineering instincts to building tooling and automation rather than only operating what already exists.
- Proficiency in at least one backend language (for example Python or Go) for automation, tooling, and building internal observability capabilities.
3. Long-term ownership of your own decisions
Demonstrated experience owning the long-term consequences of your own architectural and tooling decisions - having lived with what you built through its maintenance, upgrades, and failure modes, not just its initial rollout.
4. Communication
Excellent written and verbal communication skills in English, able to explain complex system behavior clearly to both engineers and non-technical stakeholders.
Nice to haves:
1. Platform & telemetry breadth
- Rancher, Istio, and Kubernetes-native observability patterns (service mesh telemetry, sidecars, eBPF-based tooling).
- Bridging hybrid environments across AWS and on-prem platforms such as vSphere/VxRail.
- Managing cost and cardinality on large-scale telemetry pipelines (retention policies, sampling, downsampling).
2. Practices that spread beyond your own team
- Defining SLO/SLI frameworks or observability standards adopted across multiple teams.
- Running or contributing to incident response and blameless postmortem processes.
- Mentoring engineers and raising engineering maturity through technical leadership and enablement.
3. Domain context
Background in regulated, security-sensitive, or mission-critical domains.
APPLICATION PROCESS
- Recruiter interview
- Hiring manager interview
- Task Assignment + Technical interview
- Stakeholder interview
- Behavioural interview to assess cultural fit
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Montreal, Canada
ON-SITE IN MONTREAL IS PREFERRED; REMOTE OR HYBRID IS POSSIBLE FOR THE RIGHT CANDIDATE.
* OPEN TO US AND EUROPE BASED CANDIDATES *
The selected candidate will contribute to the entire payload lifecycle — from architecture definition and requirement specification to integration, verification, and in-orbit validation. The role requires good understanding of both digital signal processing and RF payload architectures, especially involving Software Defined Radio (SDR) and Direct Radiating Array (DRA) systems.
TASK
• Define, analyze, and validate system and subsystem requirements for digital telecommunications payloads.
• Develop and execute verification plans, including defining test strategies, writing test procedures, and analyzing results.
• Lead or support system-level payload test campaigns, both at equipment and spacecraft level.
• Interface with payload hardware and software teams to ensure correct implementation and traceability of requirements.
• Participate in technical reviews and support anomaly investigation and resolution.
• Work with multi-disciplinary teams including RF, digital, embedded software, FPGA, and systems engineering.
• Contribute to technology evolution by identifying opportunities for design optimization and innovation.
MUST HAVE
• Bachelor’s degree in Electrical Engineering, Telecommunications, Aerospace Engineering, or a related field.
• 5 years+ of experience in telecommunications systems, particularly in digital payloads. (experience outside of the Space industry will also be considered)
• Strong expertise in requirements verification by test, including practical experience in developing and executing test plans.
• Solid understanding of digital payload architectures, including SDR-based flexible processors and beamforming using DRA.
• Familiarity with hardware and software tools used in payload verification, such as:
Vector Network Analyzers (VNA) and Spectrum Analyzers for RF testing, Baseband signal generators, Channel Emulators, and BER testers, Python, MATLAB, or LabVIEW for test automation and data analysis, SCPI, VISA, and similar interfaces for instrument control
• Good understanding of FPGA-based systems and embedded software architectures is a plus.
• Must be eligible to work in Canada, capable of obtaining necessary security clearance.
COMPLIMENTARY SKILLS/KNOWLEDGE
• Previous experience in Space or Constellation Operations
• Development and testing of new automated testing methodologies
• Knowledge of requirements Management tools such as DOORS/Windchill/Jama
• Demonstrated capability to efficiently work autonomously and with little to no supervision
• Written and verbal communications skills in English, knowledge of French will be
considered favorably
ГибридLondon; Europe; Toronto
УдалённоseniorIndia
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London, UK; San Francisco, CA; Excellent communication skills, with the ability to build consensus across teams and time zones; Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team
seniorNex employees may be expected to collaborate with colleagues across different time zones; Time Zones: Will collaborate across time zones with clearly defined overlap windows
seniorГеография найма не уточнена
seniorSan Francisco, California
УдалённоseniorRemote, Colorado, United States, AMER