Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Bengaluru, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Bangalore (Remote)
Work Shift:
U.K Shift (1:30 PM IST to 10:30 PM IST)
Location: Mexico
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Product Marketer for DBSync, you will play a pivotal role in crafting and executing marketing strategies
to drive the acquisition, adoption and success of our software products.
This role requires a good understanding of data operations and management practices, and familiarity with
SaaS apps, databases and data clouds. You will be responsible for creating compelling messaging and
campaigns that resonate with our target audience of technical professionals.
Job Responsibilities:
Craft and deliver product messaging focused on data replication and Change Data Capture (CDC) solutions through various channels, including webinars, videos, and educational content.
Comfortably present and host webinars and videos to educate customers on our product capabilities and benefits.
Analyze market trends, customer behavior, and competitor offerings to inform marketing strategies.
Collaborate with cross-functional teams to create go-to-market plans for new product launches, feature updates, and demand generation.
Define target customer segments, value propositions, and distribution channels.
Create a wide range of marketing collateral, including product demos, data sheets, whitepapers, blog posts, and videos.
Develop presentations, and training materials to empower the sales team with product knowledge and value propositions.
Plan and execute marketing campaigns that generate leads and drive customer engagement.
Use data and analytics to track campaign performance, ROI, and other relevant metrics.
Support account-based marketing (ABM) initiatives and foster growth through customer advocacy.
Skills and Qualifications:
Bachelor’s degree in computer science, engineering, or related field; MBA with specialization
Overall professional experience: 3–5 years, with a strong preference for backgrounds in Strategy, Marketing, or Technology.
Min. 2-3 years of experience working in SaaS companies
Good technical acumen with good communication skills
General understanding of SaaS apps, cloud platforms (Snowflake, Azure, AWS, Redshift), and databases (MySQL, SQL Server, PostGreSQL)
Experience working with Salesforce and D365+ is good to have
Prior experience in technology consulting or enterprise technology marketing is highly desirable.
Exceptional written and verbal communication skills, with the ability to distill technical concepts into clear and engaging messaging.
Strong technical aptitude and understanding of DataOps, data management practices, databases, and data clouds.
Experience in hosting webinars, creating videos, and delivering technical presentations.
Proficiency in marketing tools, analytics platforms, and CRM systems.
Strong project management skills and ability to collaborate across cross-functional teams.
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Karachi, Pakistan; Lahore, Pakistan; Islamabad, Pakistan
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do
Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions
Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages
Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience.
Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience
Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality
Investigate and promptly fix bugs to maintain the reliability of the platform
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data
Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative
Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows
Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals
What We Need
Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
Competitive renumeration package
International Environment
15 days annual leave, 10 sick leaves, special leaves
Annual Performance Bonus
Stock Options after 6 months
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Bulgaria; Georgia; Romania; Slovakia; Slovenia; North Macedonia
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re looking for a skilled CMS Developer with strong Shopify experience to join a growing team and build, maintain, and optimize high-performing eCommerce websites.
This is an ideal opportunity for a developer who is confident working within the Shopify ecosystem and can turn designs and business requirements into responsive, polished, and conversion-focused online experiences.
You’ll work across Shopify theme development, CMS management, integrations, performance optimization, and ongoing website improvements while collaborating with designers, marketers, and other stakeholders.
Key Responsibilities
Develop, customize, and maintain Shopify websites and storefronts
Build and modify custom Shopify themes using Liquid, HTML, CSS, and JavaScript
Translate Figma or other design files into responsive, pixel-accurate web pages
Create and customize Shopify sections, templates, blocks, and reusable components
Configure products, collections, navigation, metafields, and other Shopify CMS content
Install, configure, and troubleshoot Shopify apps and third-party integrations
Improve website speed, mobile responsiveness, accessibility, and overall performance
Identify and resolve front-end, theme, and CMS-related bugs
Implement landing pages and website updates for marketing and eCommerce campaigns
Ensure websites follow SEO and technical best practices
Test changes across browsers, devices, and screen sizes before deployment
Collaborate with designers, marketers, and internal stakeholders to deliver website improvements
Maintain clean, scalable, and well-documented code
Requirements
Proven professional experience as a Shopify Developer, CMS Developer, Front-End Developer, or eCommerce Developer
Strong hands-on experience with Shopify and Shopify theme development
Proficiency in Shopify Liquid
Strong knowledge of HTML5, CSS3, and JavaScript
Experience building responsive and mobile-first websites
Ability to customize existing Shopify themes beyond basic page-builder functionality
Experience working with Shopify apps, APIs, and third-party integrations
Understanding of website performance optimization and technical SEO
Experience translating designs from Figma into functional web pages
Strong attention to detail and ability to produce polished, accurate implementations
Excellent troubleshooting and problem-solving skills
Strong written and verbal English communication skills
Ability to work independently in a fully remote environment and manage multiple priorities
Nice to Have
Experience with Shopify Plus
Knowledge of Shopify Functions, Storefront API, or custom app integrations
Experience with Git and version control
Familiarity with CRO and eCommerce conversion best practices
Experience working with international eCommerce brands or digital agencies
Familiarity with other CMS platforms such as WordPress or Webflow
Benefits
💰 Competitive compensation based on experience and qualifications.
🌎 Fully remote opportunity with an international company.
💻 Work on meaningful WordPress development projects with real ownership and impact.
🚀 Join a collaborative, high-performing team with opportunities to grow your technical expertise.
📈 Long-term career growth and professional development opportunities.
Location: Madrid, Spain; Lisbon, Portugal; Sofia, Bulgaria; Podgorica, Montenegro; Belgrade, Serbia
CloudLinux builds Linux infrastructure and security products. You will join our Automation & Management Services cell, working closely with Technical Program Manager to solve problems across teams and services: cloud-cost data, infrastructure inventory, network policies and capacity workflows.
Check out our website for more information
https://cloudlinux.com/
We are looking for a
Senior Automation Engineer
to join the Infrastructure team. You will independently own agreed outcomes—from clarifying the need with engineering teams, Finance or Security to delivering and operating a useful system. The work includes new development, improvements, repairs and maintenance. There is no traditional on-call rotation; you respond to alerts from your own systems during working hours.
What you will do
Turn an incomplete brief into an agreed result and workable plan. Track cross-team dependencies, explain tradeoffs, raise blockers early and communicate changes to estimates. Confirm completion with the users.
Build maintainable software and cloud/infrastructure API integrations. Handle credentials, pagination, retries, partial failures and repeated execution so unattended workflows remain safe and reliable.
Transform billing, usage and inventory data into repeatable outputs. Reconcile totals and periods, apply agreed allocation rules and make missing or uncertain mappings visible.
Extend inventory, network-policy and capacity automation using existing systems. Retain necessary human decisions and verify the operational result.
Deliver changes through version-controlled code and CI. Understand live state, test recovery and release safely; diagnose failures across code, Linux, APIs, data and networking.
Own monitoring, actionable alerts, documentation and maintenance. Leave systems another engineer can operate, and use coding agents while remaining responsible for design, code, tests and outcomes.
Requirements
Must have
Senior-level experience, typically 5+ years in software, infrastructure, platform or automation engineering. You can explain your own design decisions, implementation and operational results.
Strong production Python, software design, testing, debugging and API integration skills. You can understand unfamiliar code and improve existing systems.
Hands-on AWS experience and solid Linux/networking fundamentals, including diagnosis across host, service, network and cloud boundaries.
Practical SQL and data validation: joins, units, periods, ownership mappings and reconciliation. You distinguish evidence from assumptions.
Safe infrastructure delivery through IaC and CI: state, drift, idempotency, dependencies and rollback, using tools such as Terraform/OpenTofu and Ansible.
Demonstrated advanced coding-agent workflows for real engineering tasks. You plan and delegate substantial work, supply context, run agents without continuous supervision within defined permissions and stop conditions, and independently explain, debug, test and verify their output.
Autonomous delivery and clear collaboration: investigate problems, obtain decisions, challenge unsafe or unnecessarily complex approaches and follow through. English B2 or higher for technical discussions, written decisions and internal customer communication.
Nice to have
Experience with cloud billing or FinOps tooling (e.g. AWS CUR/FOCUS, Athena), inventory or event-driven integrations (e.g. NetBox or similar), network policies, flow monitoring, identity and access management, capacity tooling, additional cloud platforms, OpenNebula, Kubernetes, Go, or self-service systems.
Our environment includes Python, Ansible, Terraform/OpenTofu, GitLab CI/CD, Grafana, and related observability tools. Prior experience with every tool or domain is not required. We value the ability to quickly learn unfamiliar technologies, products, and internal business rules.
Benefits
What's in it for you?
A focus on professional development.
Interesting and challenging projects.
Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide.
Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves.
Compensation for private medical insurance.
Co-working and gym/sports reimbursement.
Budget for education.
The opportunity to receive a reward for the most innovative idea that the company can patent.
By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy (
https://cloudlinux.com/candidate-privacy-notice
), which provides detailed information on how we maintain and handle your data.
Location: Lagos, Nigeria
The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.
1. Card Operations Management
Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
Ensure card operational processes are efficient, scalable and appropriately controlled.
Identify opportunities to automate manual card operations processes and improve turnaround times.
Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.
2. Regulatory and Card Scheme Compliance
Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.
3. Card Issuance, Personalisation and Inventory Management
Manage card ordering, inventory, personalisation, activation and distribution processes.
Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
Monitor card issuance turnaround times and resolve operational bottlenecks.
Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.
4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
· Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
Monitor outstanding reconciliation items and ensure timely closure.
5. Fraud Risk and Card Security
Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
Coordinate investigations and resolution of card-related fraud incidents.
Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
Ensure operational processes comply with applicable card security and data-protection requirements.
6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
Monitor outstanding dispute cases and ensure timely resolution.
Analyse dispute trends and recommend process improvements to reduce recurring issues.
7. Vendor and Partner Management
Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
Monitor vendor performance against contractual service-level agreements.
Conduct regular operational and service review meetings with key partners.
Escalate and drive resolution of high-impact service issues.
Maintain appropriate documentation of vendor performance, incidents and remedial actions.
8. Customer Experience and Issue Resolution
Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
Monitor card-related customer complaints, turnaround times and recurring issues.
Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
Drive initiatives that improve the reliability and quality of the cardholder experience.
9. Management Information and Reporting
Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
Maintain accurate operational dashboards and performance indicators.
Provide timely insights on operational risks, trends and emerging issues.
Support budgeting, forecasting and operational planning for the card business.
10. Stakeholder Management
Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
Support the launch of new card products, features and operational capabilities.
Represent Card Operations in relevant internal governance forums and partner engagements.
Ensure operational readiness before the launch of new card products, programmes or functionality.
Key Performance Indicators
Performance will be measured across the following areas:
Zero regulatory sanctions or card scheme penalties arising from card operations.
Timely closure of audit and compliance findings.
100% timely submission of applicable regulatory and scheme reports.
Reduction in manual operational processes and card-related escalations.
Completion of transaction reconciliation within agreed T+1 timelines.
Reduction in confirmed card fraud losses and timely review of fraud alerts.
Achievement of agreed vendor SLA performance.
Timely resolution of high-impact vendor incidents.
Reduction in card-related customer complaints and repeat complaints.
Achievement of card personalisation and activation turnaround times.
Prevention of material card stock-outs.
Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
Timely delivery of management and operational reports.
Requirements
Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
Minimum of
5–7 years’ experience
in banking, fintech, payments or card operations, with at least
2–3 years in a supervisory or managerial capacity
.
Strong practical knowledge of debit and/or credit card operations.
Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
Experience managing processors, card bureaus, card schemes and other third-party service providers.
Required Skills and Competencies
Strong understanding of the cards and payments ecosystem.
Excellent operational and process-management skills.
Strong analytical and problem-solving capability.
Good understanding of operational risk, fraud and control frameworks.
Strong reconciliation and financial-control orientation.
Excellent vendor and stakeholder management skills.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple operational priorities and incidents simultaneously.
Strong written and verbal communication skills.
Data-driven approach to performance management and decision-making.
Strong customer-service orientation.
Ability to identify operational inefficiencies and drive automation and process improvement.
Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.
Success Profile
The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.
Location: United States
What the Role Is
Babylist Health is scaling past DME into insurance-covered classes and lactation consulting, and we need a seasoned operations leader who can build the rigorous operational and compliance foundation that enables the business to scale safely and effectively. The Payer and Clinical Operations Associate Director owns that foundation — making sure new payers go live smoothly, existing payer operations run without disruption, and every license and credential tied to our clinical services is valid, current, and audit-ready.
You’ll manage a high performance team that delivers both quality and operational excellence. You're the first call when an audit, site inspection, or major payer transition lands, and the person tracking payer-level performance closely enough to catch operational problems before they become incidents. This role reports to the GM of Babylist Health and leads a team of two.
This role works closely with our billing/claims (RCM), product, and customer support functions— you own the operational compliance side of payer and clinical work, and partner closely with these teams day to day.
Who You Are
You've run payer operations at scale, across more than one contract type or service line
— bringing new payers live on schedule, managing transitions, and keeping existing contracts in good standing.
You know healthcare licensing and credentialing well enough to own it without doing it yourself
— state licensure, site inspections, payer-level credentialing. You've built or bought the capacity to execute, and stayed accountable for it being right.
You've owned the operational relationship with payers directly
— you've been in the room when something urgent lands, not briefed on it afterward.
You've worked in multi-state regulatory compliance
and can translate rule changes into process, documentation, and record-keeping that people actually follow.
You've managed both commercial and Medicaid payer work
, including Medicaid expansion into new states.
You set direction and write requirements, rather than waiting for someone else to define the roadmap.
You're a strong people manager who can coach and performance manage, and you stay close enough to the work to catch problems early.
You build process rather than follow it — you bring order to ambiguous, fast-changing operational work, and leaders can tell at a glance where things stand.
You operate comfortably across a large, matrixed organization — partnering daily with billing and RCM, legal, product, and customer support without owning any of those functions.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own the onboarding of every new payer — a smooth go-live is your responsibility, you own the process, the timeline and the cross functional collaboration to ensure the business is ready to service new payers on time and in full
Keep existing payer operations running clean, catching and fixing friction before it becomes a pattern. Examples include ensuring payers have efficient AR processes (EFT set up, payment schedules), ensuring we are servicing all eligible sub-plans, staying on top of changing allowable amounts and perpetuating these through our systems etc.
Own licensing and credentialing for our clinical services, including IBCLC credentialing, as we expand into classes and lactation consulting — every license current, every credential valid, every renewal ahead of deadline.
Lead the response when an audit, site inspection, or license renewal lands — you're the point of contact, and leading the response
Lead identification and implementation of compliance best practices across the Babylist Health org
Manage payer transitions end-to-end, including major payer changes, with a clear plan and clear communication to stakeholders.
Build and maintain visibility into payer-level performance — where things are working, where they're not, and what needs attention next.
Program-manage both day to day reporting and monitoring of the business as well as the operational side of new launches, such as launching new DME types, new lines of business etc.
Manage and develop two direct reports, building a team that scales with the business.
Partner cross-functionally with billing/RCM, legal, product and the payer contracting team — you own operations and compliance to facilitate their work
Why This Role
Babylist Health is scaling into classes and lactation consulting right now — you're building the operational and compliance playbook while it still doesn't exist, not maintaining one someone else wrote.
You'll lead a team from day one, with a direct line to the GM of Babylist Health.
The scope is broad and real: licensing, credentialing, audits, payer transitions, and program management for new lines of business all sit with you — not split across five different roles.
This is one of the moments that determines whether growth actually happens — the business can't scale into Medicaid and new clinical services without operations that hold up.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$133,567 to $178,118
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Canada Remote; Argentina Remote
Workplace: Remote
ABOUT THE TEAM
Teams do their best work when they’re aligned, and alignment depends on shared context. Today, the context that matters most to a team is scattered across a dozen tools: tickets in Jira and Linear, specs in Confluence and Google Docs, decisions buried in meeting notes, threads in Slack and Teams. Every new conversation starts with someone hunting it down.
We’re changing that. The Integrated Workflows team is building the layer that brings a team’s real working context into Mural, so people (and the AI working alongside them) can align on shared knowledge and design the workflows they need. When this works, a person opens a canvas and the project, the open work, the last three meetings, and the doc everyone keeps referencing are already there. No team should have to start from a blank canvas. That’s the problem we’re solving, and we’re early enough that the person in this seat will shape how it’s done.
YOUR MISSION
This isn’t connector maintenance. You’ll be defining how an AI-native product reaches into the outside world: what context to pull, how to represent it so models can reason over it, how to respect permissions and privacy across systems that each model them differently, and how to make all of that feel effortless to the end user. Few teams anywhere are working at this intersection of AI, integrations, and collaborative product design.
WHAT YOU'LL DO
- Design and build connectors, including MCP-based connectors, that bring context from systems of record, docs and wikis (Confluence, Google Docs, Notion, and others), meeting notes, and communication tools into the Mural canvas
- Shape how that context is modeled, normalized, and made useful to users, so the canvas becomes a live picture of how a team works rather than a snapshot of one meeting
- Bridge product and engineering: translate messy realities (different auth models, data shapes, rate limits, permission systems, partner review processes) into a product experience that just works
- Build the integration platform, the shared frameworks, services, and patterns that let any team at Mural ship connected, context-aware experiences without starting from scratch
- Own the security and trust posture of everything crossing our system boundary, including permissions, data handling, and graceful behavior when an upstream service misbehaves
- Maintain and evolve our public API with the backwards-compatibility discipline a published interface demands
- Lead projects end to end, from research and prototyping through release and iteration, with a bias toward getting value into customers’ hands quickly
- Use AI tools as a core part of how you build, and help the team get better at it
- Mentor colleagues, contribute to technical design, and raise the bar on code quality, testing, and documentation
WHAT YOU'LL BRING
- A product mindset: you care about why something is being built and who it’s for, not just how
- 5+ years building and shipping production software at scale, with fluency in TypeScript/JavaScript and Node.js (React and Python are a plus)
- Hands-on experience integrating with third-party APIs and platforms: OAuth and token lifecycle, webhooks, rate limiting and backoff, pagination, versioning, and degrading gracefully when things fail
- Genuine curiosity about AI-driven products and development practices, and a willingness to experiment
- A track record of designing scalable, reliable systems and delivering them iteratively
- Strong communication skills and comfort leading technical discussions and navigating trade-offs
NICE TO HAVE
- Familiarity with the Model Context Protocol (MCP) or interest in learning it
- Experience with the Microsoft ecosystem (Teams, Office add-ins) or shipping through a partner marketplace or app review process
- Experience designing or maintaining a public developer API
- Background in high-growth or startup environments
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Salt Lake City, Utah, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 100,000 to $ 125,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United Kingdom; United States
Workplace: remote
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the Role
We're looking for a Principal iOS Engineer to lead the iOS engineering team and shape the architecture of Aave App. You'll combine hands-on technical depth with day-to-day team leadership to deliver a secure, intuitive consumer savings experience built on blockchain infrastructure.
This role owns the technical direction for iOS, from application architecture and engineering standards to wallet security, transaction flows, performance, and release quality. You'll turn product goals into a clear roadmap, guide engineers through complex decisions, and partner closely with design, product, backend, protocol, and security teams.
Production experience integrating blockchain functionality into an iOS application is essential for this role. The successful candidate will be able to lead decisions around wallets, private keys, transaction signing, RPC interaction, and onchain state.
How you can make an impact:
Own and evolve the technical architecture of Aave App on iOS, setting direction that supports rapid product development without compromising security or maintainability
Design and ship core blockchain functionality, including wallet creation and connectivity, key management, transaction construction and signing, gas estimation, RPC interaction, onchain reads, and account-abstraction flows
Lead the integration of onchain and offchain data across savings, funding, withdrawal, bridge, vault, portfolio, notification, and analytics experiences.
Set standards for application architecture, Swift and UIKit code quality, testing, observability, performance, release safety, and incident response
Remain hands-on in the codebase, particularly for foundational architecture, security-sensitive functionality, complex integrations, and critical production issues
Partner closely with design to deliver precise UI, refined interactions, accessibility, and a cohesive mobile design system
Coach and mentor iOS engineers, delegate meaningful ownership, provide clear technical and performance feedback, and contribute to hiring and team development
Let's connect if you have:
8+ years building production iOS applications, including experience operating at Principal, Lead, or equivalent level
Deep Swift and UIKit expertise, with a strong understanding of iOS architecture, concurrency, networking, navigation, application lifecycle, and native frameworks
Hands-on production experience integrating blockchain functionality into an iOS application, including wallets, private keys, transaction signing, RPCs, gas, and onchain transaction lifecycles
A track record of setting architectural direction for a complex consumer application
Experience leading engineers through ambiguous, high-impact work, raising quality through mentoring and review, and creating clear ownership across a team.
Strong judgement around performance, testing strategy, observability, release safety, incident response, and production reliability
Proven ability to deliver polished, design-precise consumer experiences and collaborate effectively across product, design, backend, protocol, and security teams
Clear communication with technical and non-technical stakeholders, particularly when explaining architecture, risk, priorities, and trade-offs
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: United States
Workplace: Remote
We are looking for a Director of Americas Field Operations to own regional strategy and execution for the Americas. You will lead regional planning for the Americas, run the operating cadence with sales and marketing leadership, deploy territory and quota in-region, and own the analysis that tells the region where it stands and what to do about it. When the field hits friction in how we plan, sell, or get paid, you are the person who owns fixing it.
Scope covers the full Americas: North America and Latin America, across our strategic, enterprise, commercial, and public sector businesses. Reporting to the VP, Revenue Operations, you will partner daily with the Americas sales leaders, and closely with the central planning, commercial, systems, data, and enablement teams.
This is a hands-on role. You will inherit a small team and do a great deal of the work yourself, adding capacity selectively as the region grows.
WHAT YOU'LL BE DOING
- Lead annual and last-mile planning for the Americas end-to-end: define geo structure, headcount, territory design and quota allocation, while driving in-region deployment including account assignment, coverage checks, ramp tracking, and mid-year adjustments to ensure the plan lands effectively on the ground.
- Own the Americas operating cadence: forecast roll-ups and calls, pipeline and deal reviews, MBRs and QBRs. Set the standard for what a defensible commit looks like and hold the region to it.
- Partner with Americas sales and marketing leadership on execution to the number across the full funnel: demand and pipeline generation, progression and conversion, close, and expansion. Know where the region stands at every stage, where it is short, and what has to change to land the quarter.
- Own regional performance management and analytics: attainment by team and rep, productivity and pipeline generation, conversion and slippage, and the diagnosis of what is actually driving each. Work with the data and analytics team on the reporting and signal behind it.
- Be the operational owner for the Americas business. When something is broken, stuck, or unclear, whether it is a deal, a comp question, a systems gap, or a number nobody can explain, you own getting it resolved and you stay on it until it is. You pull in the central teams as needed, and the outcome stays yours.
- Carry field signal back to the center. Translate what reps and managers experience into structured input the central teams can build against, and advocate for the region when the case is sound.
- Drive adoption of the GTM system in-region: CRM hygiene, methodology and stage discipline, and the tooling the field is expected to run on. Partner with Enablement so process change actually sticks..
WHAT YOU BRING ALONG
- 10+ years in sales operations, field operations, revenue operations, sales strategy, or GTM finance, including time supporting a multi-segment field organization at scale. Team leadership experience is preferred, and a genuine willingness to be hands-on is required.
- Deep pipeline and forecast discipline. You have stood alongside sales leadership on delivering a regional number, you know the difference between a forecast process and a forecast meeting, and you can point to what you changed to close a gap.
- Fluency with the deployment toolkit: territory design, quota allocation, coverage and capacity modeling, and ramp assumptions. Ability to pressure-test it and defend planning assumptions and how it lands on a specific team.
- Owner-operator mindset. You treat regional operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Credible partner and challenger to field leadership. You bring data, a point of view, and the willingness to disagree well. You earn trust by being right, not by being agreeable.
- Comfortable operating in a federated model. You are accountable to the company and embedded with the region, and you hold both well: close enough to the field to have the real picture, and independent enough to say what it shows.
- Strong analytical skills. SQL fluency required. Hands-on familiarity with ClickHouse, Hex, or a comparable modern analytics stack expected, along with comfort building your own analysis rather than filing a request for it.
- Strong working knowledge of Salesforce, and enough systems depth to design a process change and specify what needs to be built, not just describe the problem.
- Exposure to consumption-based or usage-based business models is strongly preferred. You understand that in a consumption business the sale is the beginning of the revenue, not the end of it.
- Experience across more than one Americas motion: strategic, enterprise and commercial, Latin America, or public sector. Familiarity with public sector procurement and partner-led transaction paths is valuable.
- Excellent written and verbal communication. Comfortable presenting to executives and running a room full of sales leaders.
- Bachelor's degree in a quantitative field; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior People Technology Analyst - Talent Acquisition
About the job
This position is needed to gather requirements, design solutions, test functionalities, and provide configuration support across the recruit-to-hire employee lifecycle.The successful candidate will partner closely with Talent Acquisition (TA), People Technology, and business stakeholders to design and optimize technology solutions anchored around Greenhouse. While Greenhouse serves as the primary system of record for global hiring, the role will also oversee connected tools within the recruit-to-hire lifecycle, including Workday, Eightfold, HackerRank, LinkedIn, HireRight, and specialized candidate fraud and sourcing platforms.
Responsibilities
In this role, you’ll:
Participate in requirements gathering sessions with TA and HR stakeholders to understand business processes and translate them into technical specifications.
Lead follow-up requirements gathering clarification and demos to stakeholders to ensure recruit-to-hire business outcomes are being achieved.
Analyze existing talent acquisition systems and workflows to identify areas for improvement, optimization, and fraud prevention.
Work closely with vendors and internal teams to configure, design, and implement solutions across TA platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank.
Develop detailed functional design documents and use cases tailored to candidate sourcing, screening, and onboarding.
Define test strategies, author comprehensive UAT (User Acceptance Testing) scripts, coordinate testing cycles with recruiters, and hands-on log/triage defects.
Manage and execute testing activities including system, integration, and user acceptance testing (UAT) to ensure quality delivery across the hiring tech stack.
Provide post-implementation support, troubleshooting, and continuous improvement recommendations for all TA applications.
Serve as the liaison between TA business units and People Technology Product Managers or Owners, ensuring that technology solutions meet complex hiring needs.
Maintain up-to-date knowledge of recruitment technologies, sourcing tools, and industry best practices to inform system enhancements.
Create user guides, release notes, and documentation for new features, facilitating training and knowledge transfer sessions for TA users and administrators as needed.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree in Information Systems, Business Administration, Human Resources, or related field; Master’s preferred.
5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications.
Proven expertise and experience supporting core recruitment systems such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms.
Strong expertise in the software development lifecycle (SDLC), including standard business analysis methodologies, requirements gathering, data modeling, process mapping, UAT execution, and documentation.
Experience working with internal and external audit teams and understanding of SOX controls to support recurring audit requests and walkthroughs.
Experience with configuration, testing, and implementation of HR technology systems.
Excellent communication skills, capable of interfacing effectively with both technical and non-technical TA stakeholders.
Ability to manage multiple projects and priorities in a fast-paced environment.
Deep knowledge of HR processes strictly related to recruitment, candidate lifecycle management, sourcing strategies, and pre-hire compliance.
Desired:
5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications.
Experience working in an Agile/Scrum environment using tools like Jira or Confluence, and ServiceNow.
Experience with data analytics and reporting tools specifically related to talent acquisition systems.
Location
This role will be remote and based in the East Coast, USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until 01/01/2027, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Tbilisi, Georgia
Workplace: remote
We’re looking for an experienced Director of Supply Operations to lead the operational direction of Smart Supply, AI Digital’s deal management and supply curation platform. Smart Supply operates as a curation layer between programmatic supply and an advertiser’s DSP, helping improve supply quality, transparency, performance, and monetization. This is a senior leadership role for someone who combines deep programmatic and supply-side expertise with strong commercial judgment, technical understanding, and hands-on operational leadership.
Responsibilities
Own the day-to-day operational performance of Smart Supply, excluding direct sales.
Lead and develop the AdOps team, including responsibility for technical implementation.
Drive supply monetization, curation, supply and vendor optimization, margin improvement, and revenue growth.
Oversee the monetization-related Client Services / Account Management function.
Develop and execute structured testing approaches for new technologies, traffic sources, and monetization opportunities.
Review and validate test results, and guide the team in identifying additional optimization and monetization opportunities.
Clearly communicate what has been tested, what works, what does not work, and why.
Provide executive leadership with clear conclusions, recommendations, and an understanding of the limitations of different approaches.
Partner closely with Sales to understand market and client needs and adapt operations accordingly.
Collaborate with Product on product direction, testing, operational feedback, and future development.
Collaborate with Engineering on technical feasibility and implementation.
Build scalable workflows, introduce automation, and improve operational efficiency.
Lead hiring, team development, performance management, and organizational changes.
Significant leadership experience in programmatic advertising, AdTech, or a closely related programmatic technology environment.
Strong working knowledge of the programmatic advertising ecosystem and supply-side operations, including SSPs, bid requests, curation, monetization, vendor optimization, testing, and traffic-source evaluation.
Strong technical understanding of programmatic operations, with the ability to review and validate technical and operational testing results.
Proven experience leading teams of 20+ people, including hiring, team development, performance management, and handling terminations when necessary.
Proven ability to lead complex operational and technical initiatives from concept through implementation.
Experience improving revenue performance, margins, operational efficiency, or supply quality.
Strong business judgment and the ability to balance technical, operational, commercial, product, and client considerations.
Ability to communicate complex findings clearly and directly to C-level stakeholders.
Experience working with the US programmatic advertising market is strongly preferred.
Fluent English with excellent written and verbal communication skills.
What You Get
USD compensation
that values your expertise.
Work from anywhere
: fully remote to suit your lifestyle.
31 days of paid time off
: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
Growth-focused environment
: access to learning resources and clear pathways for growth.
Fun team events:
virtual cooking classes, yoga sessions, team quizzes and more
A culture of trust:
we cut the red tape — results over rules always. Open talk, ownership, and getting things done together.
Hiring Flow
Screening Interview (45 minutes):
initial conversation with a recruiter.
Technical Interview (up to 60 minutes):
A deep dive into your functional expertise, problem-solving approach, and practical skills relevant to the role.
Final Interview (Up to 60 minutes):
Meet with the Team Lead for an in-depth discussion of your experience and skills.
Interview with Co-Founder (30 minutes):
A high-level conversation to explore your professional values, motivation, and how your vision aligns with the company’s mission and long-term goals.
Offer:
if successful, you’ll receive an offer to join our team.
Location & Eligibility
This role is open to applicants from EMEA (selected countries).
Please note that we’re unable to consider applications from outside these locations.
Thanks for your understanding!
Location: Bengaluru, India
Workplace: Hybrid
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
About the Role
We're looking for a software engineer who ships fast without dropping quality. You'll own features end-to-end with support from senior engineers, learn how AI systems behave in production, and see your work reach customers within days rather than quarters. The Bengaluru team is product engineering, so everything you build is customer-facing.
What You'll Do
- Development & Implementation - Build scalable backend services, APIs, and AI-powered features using TypeScript/Node.js, Python, and cloud platforms.
- Collaboration & Learning - Work closely with senior engineers, participate in code reviews, and contribute to technical and architecture discussions.
- Product Integration - Partner with Product, Design, and Customer Success to translate requirements into robust, customer-facing solutions.
Specifically, you'll:
- Build and ship features end-to-end, from backend services to customer-facing interfaces.
- Work on AI-powered workflows: prompt design, evaluation, and the systems that make LLMs reliable in production.
- Build integrations with CRM systems, scheduling platforms, and third-party communication tools.
- Fix real customer problems, often with a short loop between report and fix going live.
- Write comprehensive tests, add monitoring, and take ownership of what you ship after it ships.
- Participate in on-call rotation and incident response to ensure system reliability.
- Take loosely defined problems, ask the right questions, and drive them to done with minimal hand-holding.
Work Environment & Schedule
- Hybrid, based in Bengaluru - regular office presence expected for collaboration and team coordination.
- Some overlap with US business hours may be needed for client coordination and project work.
What You'll Bring
- 2+ years of software engineering experience, ideally full-stack, including at least 1 year in a fast-paced startup or growth-stage environment.
- Strong programming skills in modern JavaScript/TypeScript and Python, with backend development experience.
- Hands-on experience with AWS or GCP and modern deployment practices.
- Experience building and maintaining RESTful APIs and understanding of service-oriented architectures.
- Comfort working with SQL databases at scale.
- A track record of fast, high-quality execution - you move quickly and your work holds up.
- Self-driven: you unblock yourself, chase down context, and don't need work broken into small pieces.
- Comfort with ambiguity and changing requirements in a fast-moving startup.
- Curiosity about AI and LLMs - direct experience is a plus, appetite to learn is required.
- Low ego, high energy, and a bias toward shipping.
Bonus Points
- Experience with AI/ML technologies, LLMs, or conversational AI systems.
- Background in B2B SaaS or enterprise software.
- Previous startup experience or exposure to rapid scaling.
- Contributions to open source or active developer community participation.
- Experience with real-time systems, or event-driven architectures.
- Familiarity with Docker/containerization and orchestration tools.
Why Avoca
- Compensation in line with industry standards and above.
- Direct impact - your code powers thousands of businesses and millions of customer interactions.
- Accelerated learning - work on cutting-edge AI technology with experienced mentors.
- Clear paths for advancement as the company and team scale.
- A fast-moving, collaborative culture built for builders who thrive on speed, iteration, and impact.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
УдалённоBengaluru, India
УдалённоMexico
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