Location: Serbia
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Romania
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Portugal
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Poland
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Netherlands
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belgium
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belarus
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: San Francisco, CA, USA
About the Role
Chime is looking for a hands-on engineering leader to guide the Disputes Automation Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team.
The Disputes Automation team owns the end-to-end automation that processes a dispute claim, from ingestion through investigation to resolution. You'll partner closely with Product, Operations, Legal, and Compliance to make sure every claim is handled accurately, consistently, and within regulatory requirements. As our member base grows, the team's focus is scaling these automation capabilities to bend the cost to serve, while keeping the platform stable and compliant.
In this role, you can expect to
Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration
Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts
Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms
Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms
Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience
Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation
Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale
Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.
To thrive in this role, you have
5+ years of experience developing software in a production environment at scale
Prior experience serving as a technical lead for a team and on complex projects—driving architectural decisions, coordinating execution, and aligning cross-functional teams
Proven experience with Ruby on Rails or comparable frameworks
Experience with transactional databases and caching systems
Deep understanding of architectural patterns for large-scale web applications
Commitment to mentoring engineers and fostering team development
An appreciation of maintainable and well-tested code
Curiosity and passion for diving deeply into system architectures and technical challenges
Experience in fast-paced or early-stage environments is a strong plus
#LI-Onsite
#LI-MB1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$199,000
—
$275,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Warsaw, Poland
Are you looking for the next professional opportunity that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Senior AI/ML Engineer (AI Lead)
to join our rapidly expanding team. The ideal candidate will be a highly hands-on and business-oriented professional, capable of designing and delivering production-grade AI systems that drive measurable business impact.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What does the role look like?
The Senior AI/ML Engineer (AI Lead) will have the chance to:
• Design, develop, and productionise machine learning models end-to-end (training, validation, deployment, monitoring, retraining), ensuring reliability in real-world environments.
• Lead the development of AI use cases such as client lifetime value (CLV), churn prediction, and fraud/abuse detection, with clear alignment to business outcomes and measurable impact.
• Build and establish robust MLOps practices, including model deployment pipelines, CI/CD, environment promotion (dev/stage/prod), and lifecycle management.
• Implement model monitoring frameworks to track performance, data drift, data quality, and business impact, with clear retraining and escalation strategies.
• Ensure model explainability and transparency using techniques such as SHAP, feature attribution, and other interpretability methods appropriate for business-critical and regulated contexts.
• Define and enforce best practices around model governance, documentation, versioning, and auditability, proportional to model risk and business impact.
• Collaborate closely with Data Engineering to ensure high-quality data pipelines, feature engineering, reproducibility, and scalable data foundations.
• Work cross-functionally with Product, Risk, Commercial, and other stakeholders to translate business problems into pragmatic AI solutions, balancing speed and robustness.
• Drive continuous improvement through feedback loops, monitoring insights, and model retraining strategies, rather than one-off model delivery.
• Mentor team members and promote best practices in production AI, MLOps, and applied machine learning delivery.
What do you need to succeed in this role?
• 5–8+ years of experience building and deploying machine learning models in production environments (not just experimentation).
• Strong Python programming skills and solid software engineering fundamentals (testing, code quality, modular design, maintainability).
• Strong understanding of machine learning concepts, model evaluation, feature engineering, and practical considerations in production systems (e.g. data leakage, drift, stability).
• Hands-on experience with large-scale data processing (Spark / PySpark).
• Experience with ML lifecycle tools (MLflow or similar) for experiment tracking, model management, and reproducibility.
• Experience building and maintaining CI/CD pipelines (GitHub Actions preferred) for ML or data workflows.
• Strong SQL skills and experience working with large, complex datasets in real-world environments.
• Proven ability to deliver AI/ML solutions with measurable business impact, not just model performance improvements.
• Experience working with model deployment, monitoring, drift detection, and retraining strategies in production systems.
• Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders, translating trade-offs clearly.
• Ability to operate effectively in environments with evolving requirements, imperfect data, and delivery pressure, balancing MVP speed with production robustness.
The below are considered as a plus:
• Experience in fintech, trading, or financial services environments, particularly where models influence business-critical decisions.
• Experience with real-time or streaming ML systems.
• Familiarity with modern AI approaches such as LLMs, embeddings, or retrieval-augmented generation (RAG), particularly where applied to business workflows or integrated with structured data.
• Experience working in regulated environments and implementing model governance frameworks (e.g. auditability, explainability, approvals, documentation standards).
• Experience contributing to team standards, mentoring, or leading applied AI delivery.
By joining us, you can expect:
• Unique opportunity for a career in a global, fast-growing company.
• Attractive remuneration package based on qualifications and experience.
• Opportunities to learn and grow through our “Employee Training & Development program”.
• Hybrid work flexibility.
• Multiple events to bond with the team and the group.
• Birthday and loyalty benefits.
Make your next career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Задачи:
— Разработка и управление полной стратегией ORM: мониторинг, управление ответами и проактивное построение репутации;
— Руководство и координация команды специалистов ORM: управление задачами, приоритизация, контроль качества и обратная связь;
— Создание внутренних процессов с нуля: стандарты операционных процедур (SOP), шаблоны ответов, стандарты коммуникации и руководства;
— Координация с командами PR, SMM, поддержки, юридическим отделом и SEO для поддержания единого голоса бренда;
— Мониторинг упоминаний бренда в социальных сетях, на форумах, платформах отзывов, СМИ, Reddit, Twitter/X и других внешних сообществах;
— Работа с негативными отзывами, кризисными коммуникациями и атаками на репутацию;
— Работа с SERM: управление результатами брендового поиска, продвижение позитивного контента и подавление вредоносной видимости в поиске;
— Подготовка отчетов по трендам настроений, угрозам и эффективности репутации.
Требования:
— Опыт работы в ORM / управлении репутацией не менее 3 лет;
— Опыт работы на позиции Team Lead или старшего специалиста ORM;
— Глубокое понимание финансовой и торговой ниши и рисков репутации;
— Практический опыт работы с SERM и платформами отзывов;
— Опыт работы с Brand Analytics, YouScan, Mention, Medialog или аналогичными инструментами;
— Опыт построения внутренних процессов и документации;
— Навыки кризисных коммуникаций и работы с негативными отзывами;
— Свободное владение русским языком и хороший письменный английский (минимум B2);
— Системное мышление;
— Стрессоустойчивость и умение принимать решения в условиях давления;
— Сильные лидерские и коммуникативные навыки.
Условия:
— Официальное трудоустройство согласно местному трудовому законодательству;
— Визовая и релокационная поддержка для сотрудников и членов их семей;
— Гибкий график работы и возможность иногда работать удаленно;
— Офисные бонусы: питание, закуски и сезонные фрукты;
— Комфортный офис в удобном месте;
— Корпоративные спортивные и общественные мероприятия.
УдалённоleadTEAM LEAD ONLINE REPUTATION MANAGEMENT | RELOCATION TO CYPRUS | #relocation to #cyprus https://teletype.in/@courierus/G_zBpXUwpxC; RELOCATION TO CYPRUS We are looking for an experienced ORM Team Lead / Senior ORM Specialist for a full-scale reputation management role in the financial & trading niche; We offer: Official employment in accordance with local labor legislation; Visa and relocation support for employees and their family members; Flexible working hours and occasional remote work options; Office perks such as meals, snacks, and seasonal fruit; A comfortable office environment in a convenient location; Corporate sports and community activities
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You’ll be the senior data science leader embedded in our Developer Platform product team and a strategic thought partner to its product leads. You’ll help set product direction for the Claude Developer Platform, spanning our core API, agent orchestration, tool and MCP integrations, and knowledge management capabilities. You’ll bring a point of view on where to invest, how to grow our platform business, and how to deliver more value for the developers and enterprises building on Claude. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes product decisions.
Responsibilities:
Act as a strategic thought partner to Developer Platform product leads, helping shape product strategy, roadmap priorities, and the major bets the team makes
Set the data science agenda for Developer Platform, deciding where the Product Data Science team can have the most impact and what it should deprioritize
Manage and develop a small team of Product Data Scientists, coaching them to move from answering questions to shaping decisions
Frame the most important and ambiguous questions facing the platform, from how developers and enterprises adopt it to how AI agents are being built and deployed at scale, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Developer Platform measures success, establishing the core metrics and measurement frameworks that align teams and leadership on what matters
Set the standard for experimentation and causal inference across Developer Platform, including where API and B2B products make clean experiments hard, and personally lead the highest-stakes analyses
Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners, including go-to-market teams
Establish foundational data practices and shape the analytics infrastructure Developer Platform needs to support rapid iteration and decision-making as our products grow
You may be a good fit if you:
Have extensive experience in data science, including leading analytics for a product area at significant scale
Have 3+ years managing data science teams, including setting team direction and developing senior data scientists
Have been a trusted partner to senior product and business leaders on API or developer-facing products, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment for developer and B2B products, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company’s mission of building helpful, honest, and harmless AI
Strong candidates may also have:
Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Danbury, United States
What Can We Do for You?
Competitive Pay (Depending on Experience and License).
Company Phone and iPad provided for efficient job management.
A stable work environment where your leadership is valued.
Continuous professional training and development opportunities.
Medical, dental, and vision insurance
Long-term disability, short-term disability, and company-paid life insurance.
401K plan with company match.
PTO and paid holidays.
Requirements
Required: 3-5 years of experience in residential HVAC service and repair.
D-2 (Heating, Piping & Cooling Limited) License is REQUIRED.
Demonstrated experience in taking ownership of jobs, providing high-level diagnostics, and leadership or mentoring.
Strong technical knowledge of residential HVAC system components, electrical systems, and refrigeration principles.
Proficiency with technology, including using an iPad and company smartphone for daily job management.
Must have a valid driver's license and maintain a clean driving record.
Responsibilities and Expectations
Lead and execute advanced diagnostics, repairs, and maintenance on a wide variety of residential HVAC systems (furnaces, heat pumps, AC units, boilers, etc.).
Act as the senior technical resource on the service team, providing expert guidance and mentorship to less experienced technicians during complex service calls.
Ensure all service work adheres strictly to manufacturer specifications, local codes, and safety standards.
Provide exceptional customer service by clearly explaining system issues, repair options, and preventive maintenance plans to homeowners.
Utilize company-provided iPad and smartphone for efficient service documentation, work order management, and professional communication.
Ensure the company vehicle is fully stocked, organized, and properly maintained.
Complete all service-related paperwork accurately and promptly, including warranty forms and detailed reports.
Location: Danbury, United States
What Can We Do for You?
Competitive Pay (Depending on Experience and License).
Company Phone and iPad provided for efficient job management.
A stable work environment where your leadership is valued.
Continuous professional training and development opportunities.
Medical, dental, and vision insurance
Long-term disability, short-term disability, and company-paid life insurance.
401K plan with company match.
PTO and paid holidays.
Requirements
Required: 3-5 years of experience in residential HVAC installation.
S-2 (Heating, Piping & Cooling Unlimited) or D-2 (Heating, Piping & Cooling Limited) License is REQUIRED.
Demonstrated experience in leading an installation crew or acting as a working Foreman.
Strong technical knowledge of all residential HVAC system components and installation best practices.
Proficiency with technology, including using an iPad and company smartphone for daily job management.
Must have a valid driver's license and maintain a clean driving record.
Responsibilities and Expectations
Lead and manage the on-site installation of residential HVAC equipment, including furnaces, air conditioners, heat pumps, and duct systems.
Ensure all installations adhere strictly to local codes, manufacturer specifications, and safety standards.
Act as the technical expert and point of contact, resolving on-site installation challenges and providing guidance to junior crew members.
Maintain clear and timely communication with the Project Manager, office staff, and the customer regarding job progress and any necessary adjustments.
Ensure the company vehicle is stocked, organized, and properly maintained.
Utilize company-provided iPad and smartphone for job documentation, time tracking, and professional communication.
Complete all job-related paperwork, including closeout documents and warranty information, accurately and promptly.
Location: Danbury, United States
What Can We Do for You?
Competitive Pay (Depending on Experience and License).
Company Phone and iPad provided for efficient job management.
A stable work environment where your leadership is valued.
Continuous professional training and development opportunities.
Medical, dental, and vision insurance
Long-term disability, short-term disability, and company-paid life insurance.
401K plan with company match.
PTO and paid holidays.
Responsibilities and Expectations
Lead and execute advanced diagnostics, repairs, and preventative maintenance on complex commercial HVAC equipment (5+ tons), including chillers, boilers, VRF systems, air handlers, and roof-top units (RTUs).
Act as the senior technical resource for the commercial service team, providing expert guidance, troubleshooting support, and mentorship to junior technicians.
Interpret and work from commercial blueprints, wiring diagrams, and technical specifications to ensure compliant and effective repairs.
Ensure all service work adheres strictly to local codes, EPA regulations (especially Section 608 for refrigerants), manufacturer specifications, and safety standards.
Provide professional and clear communication to facility managers, building owners, and engineers regarding system status, complex repair options, and system efficiency recommendations.
Utilize company-provided iPad and smartphone for efficient service documentation, time tracking, digital reporting, and professional communication.
Ensure the company vehicle is fully stocked, organized, and properly maintained for complex commercial needs.
Requirements
Required: 3-5 years of experience in Commercial HVAC service and repair.
S-2 (Unlimited Heating, Piping & Cooling) or D-2 (Limited Warm Air, A/C, and Refrigeration) License is REQUIRED.
Demonstrated experience in taking ownership of commercial jobs, performing high-level diagnostics, and leadership or mentoring.
Strong technical knowledge of commercial-grade HVAC systems, electrical schematics, controls (DDC), and refrigeration principles.
Must hold a current EPA Section 608 Universal Certification for refrigerant handling.
Proficiency with technology, including using an iPad and company smartphone for daily job management.
Must have a valid driver's license and maintain a clean driving record.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Marketers at Canonical are brand stewards and demand creators. They transform complex open-source technology into messages, stories, and strategies that shape the market understanding of our vision. Some focus on differentiated product and portfolio positioning; others specialize in account-based engagement, partner and alliance messaging, or product-led growth. Whatever their specialization, each marketer works as part of a cross-functional unit, contributing campaigns and insights that help the company learn and grow faster.
We have a bias for action, focus efforts on the most impactful activities, and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works.
Marketers at Canonical don’t just promote open source; they amplify it, ensuring our innovations reach the right people, at the right time, with clarity and purpose from developers to decision makers.
As an experienced marketer at Canonical, you’ll lead cross-disciplinary teams of product, partner, or sales professionals in your specific area, from establishing priorities and strategies with senior stakeholders to delivering on integrated campaigns. We are looking for both generalists who want to take ownership of a product portfolio or channel, and for specialists who can help the whole team excel in their domain of expertise.
Location:
This is a globally remote role; you can be based in EMEA, APAC, or the Americas, depending on the team’s location.
The role entails
You will take ownership of one of our core marketing tracks and lead both strategy and execution. You’ll ensure campaigns land, launches succeed, and adoption grows, while contributing to the broader go-to-market engine.
You will:
Lead GTM strategy and campaign execution in your functional area
Align with product, sales, content, and partner teams to deliver integrated plans
Shape messaging, positioning, and assets that resonate with customers
Design and run experiments to test your hypothesis
Drive major launches, marketing initiatives, and growth programs
Run reviews and retrospectives to improve performance and impact
Mentor colleagues, strengthen the function, and set high standards for delivery
What we are looking for in you
Strong written and verbal communication in English
Exceptional academic track record from high school and university
Proven experience in B2B marketing, ideally in software, SaaS, or open source
Strong track record shaping go-to-market strategy, messaging, and campaigns that move the pipeline
Fast adaptation to change and new technology adoption in marketing
A leader, growing and elevating others across the organization
A solid eye for ROI and effective budget management
Ability to influence and align stakeholders across the organization
Excellent communication and storytelling skills for technical solutions
Skilled at managing complex projects and leading cross-functional teams
Comfortable using data to evaluate campaigns and refine strategy
Proactive, outcome-driven, and confident, operating independently at a global scale
Nice-to-have skills
Background in sales-led or ecosystem growth
Familiarity with ABM (Account-Based Marketing) approaches
Experience leading go-to-market efforts across a large product portfolio
Experience managing budgets, agencies, or external vendors
Understanding of open source communities and business models
Experience mentoring or leading junior marketers
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000 USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Задачи:
— Развивать B2B-направление компании с фокусом на подрядчиков и партнёров рынка ИЖС.
— Выстраивать и масштабировать процессы продаж сложного digital-продукта.
— Работать с существующей базой и развивать новые каналы привлечения.
— Проводить холодные созвоны, follow-up коммуникации и переговоры с клиентами.
— Взаимодействовать с подрядчиками, строительными компаниями, финансовыми партнёрами и банками.
— Плотно работать с командами PR, маркетинга, продукта и онбординга.
— Формировать KPI, участвовать в защите и управлении результатами направления.
— Постепенно участвовать в построении и развитии команды продаж.
Требования:
— Опыт B2B-продаж от 4 лет в сферах digital / fintech / proptech / banking / SaaS.
— Опыт продаж сложных digital-продуктов или бизнес-процессных систем.
— Практический опыт работы с малым и средним бизнесом.
— Навык самостоятельного ведения полного цикла продаж: от холодного контакта до закрытия.
— Опыт работы с подрядчиками, партнёрами или банковским сектором будет преимуществом.
— Умение работать в быстрорастущей среде, где процессы находятся в стадии формирования.
— Опыт постановки, выполнения и защиты KPI.
Преимущества:
— Опыт в сфере ИЖС / строительства / подрядного бизнеса.
— Опыт взаимодействия с банковским сектором или кредитными продуктами.
— Понимание рынка финансирования строительства.
— Опыт внедрения CRM / бизнес-процессных / SaaS-систем.
Условия:
— Работа в быстрорастущей proptech-компании.
— Возможность влиять на решения и построение коммерческого направления в компании.
— Официальное трудоустройство по ТК РФ.
— Конкурентный доход и амбициозные задачи.
ГибридleadСанкт-Петербург; Умение работать в быстрорастущей среде, где процессы находятся в стадии формирования
О проекте:
Запуск нового финтех-продукта для микро- и малого бизнеса, а также самозанятых. Компания обладает 25-летним опытом в развитии бизнесов и M&A. Продукт создается с нуля в связке с вице-президентом компании и станет отдельным стратегическим направлением.
Основная задача:
Запуск нового финтех-продукта для микро- и малого бизнеса, а также самозанятых. Фокус — проектирование продукта с нуля, работа с кросс-функциональными командами (риск, data, dev, legal, ops), поиск нестандартных решений и адаптация лучших практик международного рынка под российский контекст.
Ожидания от кандидата:
— 5+ лет работы в финтехе или банках, желательно — запуск кредитных или альтернативных продуктов (POS/BNPL, факторинг, микрофинансирование);
— Опыт в сегменте ММБ/самозанятые — плюс;
— Опыт построения кросс-функционального взаимодействия;
— Опыт разработки продуктов с нуля;
— Понимание risk-framework в кредитовании — будет преимуществом;
— Практика в управлении продуктовой разработкой: постановка задач, приоритизация, delivery;
— Понимание принципов построения юнит-экономики;
— Умение описывать CJM и user stories;
— Умение набрасывать прототипы в Figma или в иных инструментах;
— Умение самостоятельно проектировать и смотреть базовые метрики;
— Умение работать с аналитическими данными.
Условия работы:
— Возможность присоединиться к запуску продукта на ранней стадии.
— Прямое влияние на стратегию, архитектуру и масштабирование направления.
— Полностью удаленный формат взаимодействия.
— Работа в структуре крупной международной инвестиционной компании.
Location: Kyiv
Workplace: onsite
Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.
We are looking for a DevOps Team Lead to join our Platform Team and help us scale, secure, and improve our cloud infrastructure. This role combines hands-on technical ownership with team leadership: you will guide DevOps engineers, define platform priorities, improve reliability, and collaborate closely with product and engineering teams.
The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.
Requirements:
5+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering, including 2+ years in a lead or senior ownership role.
Strong hands-on experience with Kubernetes, preferably AWS EKS, including cluster operations, networking, autoscaling, workload reliability, and security best practices.Solid AWS experience: VPC, IAM, EC2, RDS, ElastiCache, Route 53, Lambda, Load Balancers, CloudFront/S3 etc.
Experience with Infrastructure as Code and configuration management tools, especially Terraform/Terragrunt.
Experience with GitOps-based delivery using Argo CD or Flux, and Helm/Kustomize for Kubernetes application management.
Strong Linux and TCP/IP networking knowledge, including troubleshooting production systems.
Experience with secrets management, access control, and credential rotation practices.
Strong observability background: metrics, logs, alerts, SLOs, incident investigation, and tools such as Datadog, Grafana, VictoriaMetrics, ELK, or Opsgenie.
Ability to lead technical discussions, explain trade-offs, set priorities, and drive decisions across engineering teams.Strong communication, ownership, task management, and mentoring skills.
Desirable:
Experience with advanced Kubernetes tooling: Karpenter, KEDA, Envoy, Istio/Linkerd or similar.
Experience with streaming platforms such as NATS or Kafka.
Operational experience with databases such as MongoDB, MySQL, PostgreSQL, or managed cloud database services.
Experience with compliance frameworks such as SOC 2.Background in FinOps, cloud cost optimization, and infrastructure efficiency improvements.
Experience with disaster recovery planning, backup strategies, incident response, or production fire drills.
Responsibilities:
Lead, mentor, and grow the DevOps/Platform team: set technical priorities, support hiring, provide feedback, and foster a culture of ownership and engineering excellence.
Own and evolve the Kubernetes platform: cluster architecture, deployment standards, autoscaling, reliability, security practices, and developer experience.
Improve CI/CD and GitOps workflows to make deployments safer, more repeatable, and easier for engineering teams.
Collaborate with engineering, product, security, and operations teams to align infrastructure improvements with business and product needs.
Identify and remove bottlenecks in the software delivery lifecycle, platform operations, and production support processes.
Strengthen platform security: access management, secrets management, network controls, compliance requirements, and secure-by-default practices.
Build and improve proactive observability: monitoring, alerting, dashboards, incident response processes, and post-incident improvements.
Drive cloud cost optimization initiatives and provide practical recommendations for more efficient infrastructure usage.
Participate in production support and on-call processes for critical incidents, while continuously improving reliability and reducing operational toil.
We offer:
The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
A place in a fast-growing company with a motivated and professional team;
Competitive salary;
Medical insurance;
Corporate English classes;
The opportunity to participate in Ajax’s internal beta-testing program for security systems;
Discounts from partner companies;
Discounts on Ajax products.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
УдалённоleadRomania
УдалённоleadPortugal
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