Residential Lead HVAC Service Technician for Work With Your Handz

Location: Danbury, United States What Can We Do for You? Competitive Pay (Depending on Experience and License). Company Phone and iPad provided for efficient job management. A stable work environment where your leadership is valued. Continuous professional training and development opportunities. Medical, dental, and vision insurance Long-term disability, short-term disability, and company-paid life insurance. 401K plan with company match. PTO and paid holidays. Requirements Required: 3-5 years of experience in residential HVAC service and repair. D-2 (Heating, Piping & Cooling Limited) License is REQUIRED. Demonstrated experience in taking ownership of jobs, providing high-level diagnostics, and leadership or mentoring. Strong technical knowledge of residential HVAC system components, electrical systems, and refrigeration principles. Proficiency with technology, including using an iPad and company smartphone for daily job management. Must have a valid driver's license and maintain a clean driving record. Responsibilities and Expectations Lead and execute advanced diagnostics, repairs, and maintenance on a wide variety of residential HVAC systems (furnaces, heat pumps, AC units, boilers, etc.). Act as the senior technical resource on the service team, providing expert guidance and mentorship to less experienced technicians during complex service calls. Ensure all service work adheres strictly to manufacturer specifications, local codes, and safety standards. Provide exceptional customer service by clearly explaining system issues, repair options, and preventive maintenance plans to homeowners. Utilize company-provided iPad and smartphone for efficient service documentation, work order management, and professional communication. Ensure the company vehicle is fully stocked, organized, and properly maintained. Complete all service-related paperwork accurately and promptly, including warranty forms and detailed reports.